MOTT MACDONALD-4
Newcastle Upon Tyne, Tyne And Wear
Location/s: Newcastle Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. The IT Asset Manager collaborates with a global team to oversee and optimise the lifecycle management of the organisation's diverse IT asset portfolio. This role ensures the efficient acquisition, deployment, maintenance, and disposal of IT assets, while adhering to organisational processes, regulatory requirements, and budgetary guidelines. The IT Asset Manager is responsible for proactively identifying and implementing continuous improvement initiatives. This includes evaluating current processes, pinpointing areas for enhancement, and executing systematic improvements to ensure comprehensive control and visibility throughout the entire lifecycle of IT assets. The role also involves identifying, proposing, and implementing strategies for asset optimisation and cost savings, thereby boosting the organisation's operational efficiency and financial performance. The IT Asset Manager also supports and leads Hardware Asset Management projects aimed at standardising processes globally. This involves collaborating with various stakeholders including vendors to ensure consistent and efficient asset management practices across all regions. The role includes developing and overseeing the implementation of standardised systemic processes, developing associated documented processes and work instructions, and delivering overview and training sessions to supporting stakeholders. Additionally, the IT Asset Manager monitors the effectiveness of these processes to ensure continuous improvement. Key duties and responsibilities include: Maintain up-to-date and accurate records of IT assets through regular audits and reconciliations. Identify opportunities for cost savings and asset optimisation by monitoring and analysing expenditure and inventory trends. Maximise the efficiency and return of investment of underused IT assets. Proactivity enhances HAM processes and tools, providing actionable insights to senior leadership. Support and lead on HAM deployment and optimisation projects. Train and support IT staff and end-users on HAM processes and tools. Develop and implement strategies for IT asset management and optimisation. Monitor key performance indicators and develop IT Service Improvement plans. Integrate HAM processes with other IT service management practices. Ensure compliance with standards and regulations through regular process reviews and audits. Proactively manage risks throughout their lifecycle. Essential: Extensive experience in managing IT hardware asset management processes and operational tasks. Proficient in utilising ServiceNow, with a strong focus on Hardware Asset Management and related modules. Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the IT Asset Management processes. Competent in monitoring and analysing trends in IT asset usage and expenditure. Proven ability to identify and implement cost-saving measures and asset optimisation strategies. Experienced in managing billing and budgeting processes. Desirable: Certifications in IT Asset Management or related fields. Excellent analytical and problem-solving skills. Familiarity with Agile and Scrum methodologies. Experience in developing and maturing IT documentation. Strong communication and interpersonal skills. Skills in managing and leading change initiatives within global IT functions. ITIL v3 or ITIL 4. Personal Attributes: Highly self-motivated and directed. Ability to think creatively and propose innovative solutions to improve ITAM processes. Ability to adapt to changing technologies and business environments. Strong team player who can work effectively with various departments globally. Strong focus on understanding and addressing customer pain points. We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
14/05/2025
Full time
Location/s: Newcastle Recruiter contact: Nikki George Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. The IT Asset Manager collaborates with a global team to oversee and optimise the lifecycle management of the organisation's diverse IT asset portfolio. This role ensures the efficient acquisition, deployment, maintenance, and disposal of IT assets, while adhering to organisational processes, regulatory requirements, and budgetary guidelines. The IT Asset Manager is responsible for proactively identifying and implementing continuous improvement initiatives. This includes evaluating current processes, pinpointing areas for enhancement, and executing systematic improvements to ensure comprehensive control and visibility throughout the entire lifecycle of IT assets. The role also involves identifying, proposing, and implementing strategies for asset optimisation and cost savings, thereby boosting the organisation's operational efficiency and financial performance. The IT Asset Manager also supports and leads Hardware Asset Management projects aimed at standardising processes globally. This involves collaborating with various stakeholders including vendors to ensure consistent and efficient asset management practices across all regions. The role includes developing and overseeing the implementation of standardised systemic processes, developing associated documented processes and work instructions, and delivering overview and training sessions to supporting stakeholders. Additionally, the IT Asset Manager monitors the effectiveness of these processes to ensure continuous improvement. Key duties and responsibilities include: Maintain up-to-date and accurate records of IT assets through regular audits and reconciliations. Identify opportunities for cost savings and asset optimisation by monitoring and analysing expenditure and inventory trends. Maximise the efficiency and return of investment of underused IT assets. Proactivity enhances HAM processes and tools, providing actionable insights to senior leadership. Support and lead on HAM deployment and optimisation projects. Train and support IT staff and end-users on HAM processes and tools. Develop and implement strategies for IT asset management and optimisation. Monitor key performance indicators and develop IT Service Improvement plans. Integrate HAM processes with other IT service management practices. Ensure compliance with standards and regulations through regular process reviews and audits. Proactively manage risks throughout their lifecycle. Essential: Extensive experience in managing IT hardware asset management processes and operational tasks. Proficient in utilising ServiceNow, with a strong focus on Hardware Asset Management and related modules. Skilled in automating IT asset lifecycle processes using ServiceNow to enhance efficiency and minimise manual efforts. In-depth knowledge of IT Service Management practices, including Configuration Management Database (CMDB) and its integration with the IT Asset Management processes. Competent in monitoring and analysing trends in IT asset usage and expenditure. Proven ability to identify and implement cost-saving measures and asset optimisation strategies. Experienced in managing billing and budgeting processes. Desirable: Certifications in IT Asset Management or related fields. Excellent analytical and problem-solving skills. Familiarity with Agile and Scrum methodologies. Experience in developing and maturing IT documentation. Strong communication and interpersonal skills. Skills in managing and leading change initiatives within global IT functions. ITIL v3 or ITIL 4. Personal Attributes: Highly self-motivated and directed. Ability to think creatively and propose innovative solutions to improve ITAM processes. Ability to adapt to changing technologies and business environments. Strong team player who can work effectively with various departments globally. Strong focus on understanding and addressing customer pain points. We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes. Apply now, or for more information about our application process, click here.
Description Digital Performance Analytics Manager, Emerging Markets - EssenceMediacom Worldwide London based EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Bayer. Find out more at . Alternatively, follow us on LinkedIn, Twitter, Instagram, or Facebook. The Role As part of the Adidas Emerging Markets hub team based in xxx, you will focus on delivering performance media analysis to drive optimisation of the >€35m of performance media spend across multiple channels and in 28 markets in Asia, Europe, Middle East and Africa. You will play a pivotal role in data analysis and application of ad tech to grow the adidas business, drive sales, and meet all business objectives. You will contribute to growth Adidas' ecom business by ensuring that media planning and activation teams are making effective data driven decisions by utilising key platforms such as Adobe, Appsflyer and GA4 in the planning and buying process. Key Responsibilities of the role Lead centralised reporting across the region, ensuring consistency & accuracy in reporting and that our markets are using the right data to make the right decisions. Track performance of key test & learn projects and measure incremental impact of changes in strategy. Technical support in utilisation of the key ad platforms ensuring activation teams are following best practice. Aligning campaign data across Mediacom, Client and Third-Party data sources Creating and ratifying campaign forecasts in line with business KPIs Working with planning teams to analyse campaign data; to provide actionable insights that will increase effectiveness Review reports/trends and identify problems with data before it gets passed onto the planning teams Interpret/identify trends in performance data and deep dive into aspects of performance Project managing projects from brief, recommending the data source(s) used (and tech with support from Technology Manager) through to completion ensuring all relevant stakeholders are informed Pro-active problem solving, operating a test and learn process to regularly improve the information produced Able to identify quickly any potential issues and identify the resolution Work with the planning & performance teams to engage client on all matters data related and become a trusted advisor to the planning team on this topic Work with the Measurement Lead to design how we address business challenges and opportunities by using the data to understand what has happened, why it has happened and what we should recommend to do as a consequence What we think are 3 best things about the job You'll work on a fantastic brand which is elevating performance media to the next level, supporting ambitious growth targets across the region. Be central to driving growth from media, creating the data to inform planning & optimisation decisions.Opportunity to use innovative techniques and technology to redefine performance analysis for Adidas. Who are you / Key skills and experience Ability to extract and filter relevant insights/ research to support planning decisions Experience working with Adobe, Campaign Manager, GA4, Meta & Appsflyer (or similar mobile tracking technology) Useful to have experience working with digital attribution partners & MMM outputs. An excellent grasp of media metrics Strong communicator and influencer, able to deal with challenging people and senior client situations Pro-active problem solving, operating a test and learn process to regularly improve the information produced Excellent attention to detail, a questioning mindset Calm under pressure and able to juggle multiple projects/client teams About GroupM GroupM is the leading global media investment management operation serving as the parent company to WPP media agencies including Mindshare, Wavemaker, EssenceMediaCom, and each global operations in their own right with leading market positions. GroupM's primary purpose is to maximize performance of WPP's media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM's focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people. GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together. (Please note this is a UK based role and requires individuals to have the right to work in this location)
14/05/2025
Full time
Description Digital Performance Analytics Manager, Emerging Markets - EssenceMediacom Worldwide London based EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Bayer. Find out more at . Alternatively, follow us on LinkedIn, Twitter, Instagram, or Facebook. The Role As part of the Adidas Emerging Markets hub team based in xxx, you will focus on delivering performance media analysis to drive optimisation of the >€35m of performance media spend across multiple channels and in 28 markets in Asia, Europe, Middle East and Africa. You will play a pivotal role in data analysis and application of ad tech to grow the adidas business, drive sales, and meet all business objectives. You will contribute to growth Adidas' ecom business by ensuring that media planning and activation teams are making effective data driven decisions by utilising key platforms such as Adobe, Appsflyer and GA4 in the planning and buying process. Key Responsibilities of the role Lead centralised reporting across the region, ensuring consistency & accuracy in reporting and that our markets are using the right data to make the right decisions. Track performance of key test & learn projects and measure incremental impact of changes in strategy. Technical support in utilisation of the key ad platforms ensuring activation teams are following best practice. Aligning campaign data across Mediacom, Client and Third-Party data sources Creating and ratifying campaign forecasts in line with business KPIs Working with planning teams to analyse campaign data; to provide actionable insights that will increase effectiveness Review reports/trends and identify problems with data before it gets passed onto the planning teams Interpret/identify trends in performance data and deep dive into aspects of performance Project managing projects from brief, recommending the data source(s) used (and tech with support from Technology Manager) through to completion ensuring all relevant stakeholders are informed Pro-active problem solving, operating a test and learn process to regularly improve the information produced Able to identify quickly any potential issues and identify the resolution Work with the planning & performance teams to engage client on all matters data related and become a trusted advisor to the planning team on this topic Work with the Measurement Lead to design how we address business challenges and opportunities by using the data to understand what has happened, why it has happened and what we should recommend to do as a consequence What we think are 3 best things about the job You'll work on a fantastic brand which is elevating performance media to the next level, supporting ambitious growth targets across the region. Be central to driving growth from media, creating the data to inform planning & optimisation decisions.Opportunity to use innovative techniques and technology to redefine performance analysis for Adidas. Who are you / Key skills and experience Ability to extract and filter relevant insights/ research to support planning decisions Experience working with Adobe, Campaign Manager, GA4, Meta & Appsflyer (or similar mobile tracking technology) Useful to have experience working with digital attribution partners & MMM outputs. An excellent grasp of media metrics Strong communicator and influencer, able to deal with challenging people and senior client situations Pro-active problem solving, operating a test and learn process to regularly improve the information produced Excellent attention to detail, a questioning mindset Calm under pressure and able to juggle multiple projects/client teams About GroupM GroupM is the leading global media investment management operation serving as the parent company to WPP media agencies including Mindshare, Wavemaker, EssenceMediaCom, and each global operations in their own right with leading market positions. GroupM's primary purpose is to maximize performance of WPP's media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM's focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people. GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together. (Please note this is a UK based role and requires individuals to have the right to work in this location)
Download our latest report - Protecting & growing your payments business - Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology. Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators. About the Product Manager role We are looking for a Product Manager to join our growing team in London. In this role, you will support the development of our wallet ecosystem, specifically focusing on how users store, send and spend money digitally. The Product Manager will play a key role in supporting our wallet strategy that powers seamless, secure wallet-based transactions. With evolving regulations and growing demand for digital financial services, this is a unique opportunity to help define the next generation of payment products for consumers and businesses worldwide. What you will be doing as a Product Manager Engaging with customers to uncover needs and validate solutions. Owning feedback intake for assigned product areas and ensuring alignment with customer value. Owning customer discovery, learnings, and serving as the POC for feedback intake. Delivering meaningful outcomes for both customers and the business. Owning area roadmaps and backlog prioritization for enhancements. Product & Industry Knowledge Defining product strategies and maintaining roadmaps for specific features or product lines linked to digital wallets. Prioritising backlogs and managing trade-offs to balance customer needs and business goals. Leading product delivery from inception to completion, managing cross-functional projects when needed and proactively mitigating risks and obstacles. Communicating product vision, roadmap progress, benefits, and trade-offs to stakeholders, while persuasively and collaboratively engaging with cross-functional teams. Leading product delivery efforts from requirements gathering to launch. Identifying risks, proposing solutions, and ensuring alignment across teams. Using data to guide decision-making and optimise product performance. Defining and tracking success metrics for assigned areas. Anchoring decisions in design research, balancing time to market while defining problems and partnering with Research to execute. Guiding teams to explore multiple solutions efficiently, challenging assumptions and sharpening focus on what's essential. Aligning scope with the story and GTM input, using hypotheses to drive beta testing and ensure clear direction. Commercialisation & Launch Strategy Owning the Product Brief (L1/L2), FAQs, and tutorials, presenting them to market-facing teams and maintaining internal communication on release dates. Establishing the L3 support model, identifying client readiness dependencies, and aligning platform dependencies with tech and ops teams. Proposing treatments and artefacts by tier and cohort, defining positioning statements, ensuring market differentiation, and managing front and back book positioning. Conducting competitor analysis, defining target markets, and collaborating on revenue forecasting with Commercial leads. Overseeing pricing strategy, billing mechanisms, revenue forecasting, development costs, and validating assumptions with the original business case. Creating and delivering training materials, demo scripts, and enablement content for Commercial, Operations, and Implementation teams, acting as the SME for support. Managing oversight, delivery schedules, and technical deployment dependencies, securing sign-offs from tech, ops, and security before release. Driving the pipeline approach for sell-in cohorts, including clients, implementation pipelines, and new clients. Data & Analytics Reviewing scheme documentation and turning these into business requirements. Defining and tracking strategic metrics to measure customer and business impact, proactively refining them with Analytics. Serving as the SME for scheme processing. Defining key product problems, partnering with Research to explore solutions and balancing time-to-market priorities. What you will bring to the Product Manager position Strong background in Product Management, especially within the payments industry. Experience working with digital wallets. Fraud experience would be highly desirable. Experience managing multiple aspects of end-to-end product management lifecycle. The ability to analyse competitive landscapes and contribute to product positioning. Experience translating business needs to technology and implementation requirements. Product Management certifications would be highly desirable. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
14/05/2025
Full time
Download our latest report - Protecting & growing your payments business - Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology. Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators. About the Product Manager role We are looking for a Product Manager to join our growing team in London. In this role, you will support the development of our wallet ecosystem, specifically focusing on how users store, send and spend money digitally. The Product Manager will play a key role in supporting our wallet strategy that powers seamless, secure wallet-based transactions. With evolving regulations and growing demand for digital financial services, this is a unique opportunity to help define the next generation of payment products for consumers and businesses worldwide. What you will be doing as a Product Manager Engaging with customers to uncover needs and validate solutions. Owning feedback intake for assigned product areas and ensuring alignment with customer value. Owning customer discovery, learnings, and serving as the POC for feedback intake. Delivering meaningful outcomes for both customers and the business. Owning area roadmaps and backlog prioritization for enhancements. Product & Industry Knowledge Defining product strategies and maintaining roadmaps for specific features or product lines linked to digital wallets. Prioritising backlogs and managing trade-offs to balance customer needs and business goals. Leading product delivery from inception to completion, managing cross-functional projects when needed and proactively mitigating risks and obstacles. Communicating product vision, roadmap progress, benefits, and trade-offs to stakeholders, while persuasively and collaboratively engaging with cross-functional teams. Leading product delivery efforts from requirements gathering to launch. Identifying risks, proposing solutions, and ensuring alignment across teams. Using data to guide decision-making and optimise product performance. Defining and tracking success metrics for assigned areas. Anchoring decisions in design research, balancing time to market while defining problems and partnering with Research to execute. Guiding teams to explore multiple solutions efficiently, challenging assumptions and sharpening focus on what's essential. Aligning scope with the story and GTM input, using hypotheses to drive beta testing and ensure clear direction. Commercialisation & Launch Strategy Owning the Product Brief (L1/L2), FAQs, and tutorials, presenting them to market-facing teams and maintaining internal communication on release dates. Establishing the L3 support model, identifying client readiness dependencies, and aligning platform dependencies with tech and ops teams. Proposing treatments and artefacts by tier and cohort, defining positioning statements, ensuring market differentiation, and managing front and back book positioning. Conducting competitor analysis, defining target markets, and collaborating on revenue forecasting with Commercial leads. Overseeing pricing strategy, billing mechanisms, revenue forecasting, development costs, and validating assumptions with the original business case. Creating and delivering training materials, demo scripts, and enablement content for Commercial, Operations, and Implementation teams, acting as the SME for support. Managing oversight, delivery schedules, and technical deployment dependencies, securing sign-offs from tech, ops, and security before release. Driving the pipeline approach for sell-in cohorts, including clients, implementation pipelines, and new clients. Data & Analytics Reviewing scheme documentation and turning these into business requirements. Defining and tracking strategic metrics to measure customer and business impact, proactively refining them with Analytics. Serving as the SME for scheme processing. Defining key product problems, partnering with Research to explore solutions and balancing time-to-market priorities. What you will bring to the Product Manager position Strong background in Product Management, especially within the payments industry. Experience working with digital wallets. Fraud experience would be highly desirable. Experience managing multiple aspects of end-to-end product management lifecycle. The ability to analyse competitive landscapes and contribute to product positioning. Experience translating business needs to technology and implementation requirements. Product Management certifications would be highly desirable. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Hello! To apply to the job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: As part of the Cubic Transportation Services IT Team, you will bring a wealth of Network Architecture knowledge and experience to a team responsible for the full lifecycle management of the Network Infrastructure that underpins the systems and solutions that Cubic provides to high profile and demanding clients such as Transport for London and Irish Rail. Working alongside Infrastructure Architects and Competency Leads, the role of the Network Architect is to create detailed design documents for internal and external network, security and connectivity requirements. Essential Job Duties and Responsibilities: Ownership of translating business or client requirements into a cost effective, fit for purpose network design. As part of a project team, guide implementation engineers to transition designs into operation. Act as a point of escalation and assist in the resolution of complex network related incidents. Define technical strategy and procedures for the design and support of network infrastructure. Work to standardise and simplify the existing network infrastructure where possible. Work with and bring together cross-disciplined technical resources to form effective technical project teams, managing and influencing these resources to ensure fit for purpose solutions are delivered. Work closely with customers, suppliers, third parties and internal engineering departments to ensure the existing network infrastructure remains supportable and performs to requirements. Ensure network change communications and procedures within the Cubic change control framework are adhered to. Oversee the installation and commissioning of all network infrastructure including switches, routers, firewalls and load balancers. Habitually review working practices and performance with a view to improving processes, procedures, and general levels of service, ultimately engendering a "continuous improvement" culture resulting in enhanced customer experience and company profitability. Participate in solution design for bid and proposal efforts to ensure fit for purpose and cost-effective Network Infrastructure solutions are included. Collaborate with Engineering, IT and Test Teams to determine how best to leverage tools and techniques involving infrastructure as code, configuration management and other DevOps-type techniques to improve delivery quality, speed and experience. Create, update and maintain system design documentation including High and Low level designs. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by the Supervisor/Manager from time-to-time, as may be reasonably required of them. The candidate may be required to work on other Cubic or customer sites. Support project deployments and critical incidents with out of hours working as required. Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. Skills, knowledge and experience: We are looking for an experienced professional with an impressive track record of achieving challenging business goals and contributing to a culture of continuous improvement. The post holder should exhibit experience and skills in the majority of these areas: Telephony Skills: Knowledge of Cisco Call Manager V15 in particular: Knowledge of SIP trunks Routing patterns Route lists Route groups Users & Directories Extension Mobility Hunt groups Bulk data Import and Export Manipulation of .csv files Knowledge of Perl Knowledge of mySQL databases Knowledge of Cisco voice gateway configuration Knowledge of Cisco CUBE configuration Networking Skills: As part of a project team, assist other network engineers to transition designs into operation. Act as a point of escalation and assist in the resolution of network related incidents. Work with and assist other TS and Cubic technical resources to ensure fit for purpose solutions are delivered. Work closely with customers, suppliers and third parties and internal engineering departments to ensure the existing network infrastructure remains supportable and performs to requirements. Ensure network change communications and procedures within the Cubic and TS change control framework are adhered to. Oversee the installation and commissioning of network infrastructure including switches, routers and firewalls. To run and assist with Factory and Site testing of new networking equipment and systems. Create, update and maintain network design documentation and drawings. Support project deployments and critical incidents with out of hours working as required. The candidate may be required to work on other Cubic or customer sites. Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. Worker Type: Employee About Us Cubic creates and delivers technology solutions in transportation that make people's lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.
13/05/2025
Full time
Hello! To apply to the job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: As part of the Cubic Transportation Services IT Team, you will bring a wealth of Network Architecture knowledge and experience to a team responsible for the full lifecycle management of the Network Infrastructure that underpins the systems and solutions that Cubic provides to high profile and demanding clients such as Transport for London and Irish Rail. Working alongside Infrastructure Architects and Competency Leads, the role of the Network Architect is to create detailed design documents for internal and external network, security and connectivity requirements. Essential Job Duties and Responsibilities: Ownership of translating business or client requirements into a cost effective, fit for purpose network design. As part of a project team, guide implementation engineers to transition designs into operation. Act as a point of escalation and assist in the resolution of complex network related incidents. Define technical strategy and procedures for the design and support of network infrastructure. Work to standardise and simplify the existing network infrastructure where possible. Work with and bring together cross-disciplined technical resources to form effective technical project teams, managing and influencing these resources to ensure fit for purpose solutions are delivered. Work closely with customers, suppliers, third parties and internal engineering departments to ensure the existing network infrastructure remains supportable and performs to requirements. Ensure network change communications and procedures within the Cubic change control framework are adhered to. Oversee the installation and commissioning of all network infrastructure including switches, routers, firewalls and load balancers. Habitually review working practices and performance with a view to improving processes, procedures, and general levels of service, ultimately engendering a "continuous improvement" culture resulting in enhanced customer experience and company profitability. Participate in solution design for bid and proposal efforts to ensure fit for purpose and cost-effective Network Infrastructure solutions are included. Collaborate with Engineering, IT and Test Teams to determine how best to leverage tools and techniques involving infrastructure as code, configuration management and other DevOps-type techniques to improve delivery quality, speed and experience. Create, update and maintain system design documentation including High and Low level designs. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by the Supervisor/Manager from time-to-time, as may be reasonably required of them. The candidate may be required to work on other Cubic or customer sites. Support project deployments and critical incidents with out of hours working as required. Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. Skills, knowledge and experience: We are looking for an experienced professional with an impressive track record of achieving challenging business goals and contributing to a culture of continuous improvement. The post holder should exhibit experience and skills in the majority of these areas: Telephony Skills: Knowledge of Cisco Call Manager V15 in particular: Knowledge of SIP trunks Routing patterns Route lists Route groups Users & Directories Extension Mobility Hunt groups Bulk data Import and Export Manipulation of .csv files Knowledge of Perl Knowledge of mySQL databases Knowledge of Cisco voice gateway configuration Knowledge of Cisco CUBE configuration Networking Skills: As part of a project team, assist other network engineers to transition designs into operation. Act as a point of escalation and assist in the resolution of network related incidents. Work with and assist other TS and Cubic technical resources to ensure fit for purpose solutions are delivered. Work closely with customers, suppliers and third parties and internal engineering departments to ensure the existing network infrastructure remains supportable and performs to requirements. Ensure network change communications and procedures within the Cubic and TS change control framework are adhered to. Oversee the installation and commissioning of network infrastructure including switches, routers and firewalls. To run and assist with Factory and Site testing of new networking equipment and systems. Create, update and maintain network design documentation and drawings. Support project deployments and critical incidents with out of hours working as required. The candidate may be required to work on other Cubic or customer sites. Comply with Cubic's values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. Worker Type: Employee About Us Cubic creates and delivers technology solutions in transportation that make people's lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications. CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.
This is a fantastic opportunity for a SAP CO/PS Consultant (Managed Services) to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP CO/PS Consultant (Managed Services) UK Remote / Occasional Visits to Office and Client Sites as Required Up to £75,000 Plus Full Benefits Package Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: We are seeking a highly experienced and motivated SAP CO (Controlling) and PS (Project System) Consultant to join our Managed Services team. This is a hands-on, customer-facing role requiring deep technical expertise in SAP CO and PS. You will be responsible for providing expert-level support to our SAP Finance customers, troubleshooting complex issues, and implementing enhancements. This role demands excellent communication, problem-solving skills, and the ability to work collaboratively in a remote environment. Key Responsibilities: • Providing end-to-end support for SAP CO modules, including Cost Center Accounting (CCA), Profit Center Accounting (PCA), Internal Orders, Product Costing (PC, including Material Ledger), and Profitability Analysis (CO-PA) • Providing functional support for SAP PS, including project structuring, Work Breakdown Structure (WBS), networks, milestones, and settlement processes • Troubleshooting and resolving configuration, master data, and transactional issues • Supporting period-end closing activities, cost allocations, and reconciliation processes within CO • Ensuring smooth project execution and financial tracking within SAP PS • Collaborating with FI (Financial Accounting), MM (Materials Management), SD (Sales & Distribution), and PM (Plant Maintenance) teams for cross-functional issue resolution and integration support • Developing and implementing enhancements, reports, and custom developments according to business requirements • Creating and maintaining comprehensive documentation, including functional specifications and test scripts • Providing end-to-end business solutions and mapping client business requirements to system processes • Acting as a primary point of contact for assigned customers, building strong relationships and providing exceptional service. • Liaising with clients to investigate, analyse, and resolve complex issues, demonstrating strong problem-solving skills About you: Essential: • Deep, expert-level knowledge of SAP S/4HANA (Private & Public Cloud, On-Premises) and ECC Finance, particularly in Product Cost Controlling (including Material Ledger) and Project Systems (including Results Analysis and Settlement) • General understanding of other SAP FI modules (General Ledger, Accounts Payable/Receivable, Fixed Assets, Electronic Bank Statement, Tax) • Strong understanding of integration points between FI/CO/PS and other modules (MM, SD, PM, Billing, Purchasing, Workflow, Concur) • Proven experience in full project lifecycle implementations and development activities • Expert configuration, design and testing abilities in core CO and PS modules • Excellent verbal and written communication skills in English • Strong interpersonal skills, with the ability to build rapport with customers • Ability to positively influence stakeholders and be accepted as a trusted advisor • Ability to present solutions in a clear and understandable manner to both SAP-knowledgeable and non-knowledgeable audiences Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
13/05/2025
Full time
This is a fantastic opportunity for a SAP CO/PS Consultant (Managed Services) to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP CO/PS Consultant (Managed Services) UK Remote / Occasional Visits to Office and Client Sites as Required Up to £75,000 Plus Full Benefits Package Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: We are seeking a highly experienced and motivated SAP CO (Controlling) and PS (Project System) Consultant to join our Managed Services team. This is a hands-on, customer-facing role requiring deep technical expertise in SAP CO and PS. You will be responsible for providing expert-level support to our SAP Finance customers, troubleshooting complex issues, and implementing enhancements. This role demands excellent communication, problem-solving skills, and the ability to work collaboratively in a remote environment. Key Responsibilities: • Providing end-to-end support for SAP CO modules, including Cost Center Accounting (CCA), Profit Center Accounting (PCA), Internal Orders, Product Costing (PC, including Material Ledger), and Profitability Analysis (CO-PA) • Providing functional support for SAP PS, including project structuring, Work Breakdown Structure (WBS), networks, milestones, and settlement processes • Troubleshooting and resolving configuration, master data, and transactional issues • Supporting period-end closing activities, cost allocations, and reconciliation processes within CO • Ensuring smooth project execution and financial tracking within SAP PS • Collaborating with FI (Financial Accounting), MM (Materials Management), SD (Sales & Distribution), and PM (Plant Maintenance) teams for cross-functional issue resolution and integration support • Developing and implementing enhancements, reports, and custom developments according to business requirements • Creating and maintaining comprehensive documentation, including functional specifications and test scripts • Providing end-to-end business solutions and mapping client business requirements to system processes • Acting as a primary point of contact for assigned customers, building strong relationships and providing exceptional service. • Liaising with clients to investigate, analyse, and resolve complex issues, demonstrating strong problem-solving skills About you: Essential: • Deep, expert-level knowledge of SAP S/4HANA (Private & Public Cloud, On-Premises) and ECC Finance, particularly in Product Cost Controlling (including Material Ledger) and Project Systems (including Results Analysis and Settlement) • General understanding of other SAP FI modules (General Ledger, Accounts Payable/Receivable, Fixed Assets, Electronic Bank Statement, Tax) • Strong understanding of integration points between FI/CO/PS and other modules (MM, SD, PM, Billing, Purchasing, Workflow, Concur) • Proven experience in full project lifecycle implementations and development activities • Expert configuration, design and testing abilities in core CO and PS modules • Excellent verbal and written communication skills in English • Strong interpersonal skills, with the ability to build rapport with customers • Ability to positively influence stakeholders and be accepted as a trusted advisor • Ability to present solutions in a clear and understandable manner to both SAP-knowledgeable and non-knowledgeable audiences Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
SF Recruitment are working with a leading services business in Birmingham who are seeking a highly experienced and commercially savvy In-Life Commercial Manager to oversee the management of our customers. This role is critical to ensuring that customer relationships are profitable. You will be responsible for enhancing retention of the entire base across all services and products reviewing the profitability of the customer base using close commercial management of large, complex accounts and matching, with finance, the costs incurred with suppliers to billing sent to customers. The focus will be on using data and systems to ensure an understanding of contract end dates, renewal dates, and end of life. You will work with sales, the pricing and proposition colleagues to deliver automated and semi-automated resign quotes and packaging offers, via sales and direct to customers depending upon size. You will review the top managed IT and larger accounts quarterly to ensure that their billing matches commercial agreements and that we are charging appropriately for services taken under the contract terms. Duties: To reduce churn, understanding the reasons for losses and leading a cross-functional team to deliver on improvements within reporting, propositions and processes. Work with finance to review data, ensuring that we are billing for new services and that we can see billing to customers for costs taken. To work with suppliers and business intelligence teams to consolidate and use renewal data from suppliers, orchestrating this and presenting it to sales, marketing and proposition colleagues to enable improvements in renewals and retention. Take full ownership of the commercial lifecycle, ensuring accurate execution, monitoring, and renewal of contracts, while proactively identifying risks and opportunities. Lead commercial negotiations for contract amendments, renewals, and renegotiations, ensuring terms align with business strategy and commercial objectives. Ensure all contractual obligations are met and identify potential risks, working closely with paralegal, commercial, finance, and operational teams to mitigate exposure. Track and measure the performance of contracts against KPIs, SLAs, and financial targets, identifying areas for improvement and taking corrective action when necessary. Manage and document any contract changes or amendments throughout the lifecycle, ensuring all parties are aligned and that changes are properly reflected in performance metrics. Lead regular reviews of in-life contracts to assess risk exposure, developing and implementing strategies to mitigate risks related to legal, operational, and financial issues. Manage contract disputes, working closely with commercial colleagues to find resolutions that protect the company s interests. Work closely with the procurement team to manage relationships with key vendors and suppliers, ensuring they meet contractual obligations and perform to agreed-upon standards. Stay up to date with industry trends and changes in regulations that could impact existing contracts and recommend strategies to adjust or renegotiate terms where necessary. Skillset requirements: Demonstrable experience within a similar role in the I.T or telecomms industry
11/05/2025
Full time
SF Recruitment are working with a leading services business in Birmingham who are seeking a highly experienced and commercially savvy In-Life Commercial Manager to oversee the management of our customers. This role is critical to ensuring that customer relationships are profitable. You will be responsible for enhancing retention of the entire base across all services and products reviewing the profitability of the customer base using close commercial management of large, complex accounts and matching, with finance, the costs incurred with suppliers to billing sent to customers. The focus will be on using data and systems to ensure an understanding of contract end dates, renewal dates, and end of life. You will work with sales, the pricing and proposition colleagues to deliver automated and semi-automated resign quotes and packaging offers, via sales and direct to customers depending upon size. You will review the top managed IT and larger accounts quarterly to ensure that their billing matches commercial agreements and that we are charging appropriately for services taken under the contract terms. Duties: To reduce churn, understanding the reasons for losses and leading a cross-functional team to deliver on improvements within reporting, propositions and processes. Work with finance to review data, ensuring that we are billing for new services and that we can see billing to customers for costs taken. To work with suppliers and business intelligence teams to consolidate and use renewal data from suppliers, orchestrating this and presenting it to sales, marketing and proposition colleagues to enable improvements in renewals and retention. Take full ownership of the commercial lifecycle, ensuring accurate execution, monitoring, and renewal of contracts, while proactively identifying risks and opportunities. Lead commercial negotiations for contract amendments, renewals, and renegotiations, ensuring terms align with business strategy and commercial objectives. Ensure all contractual obligations are met and identify potential risks, working closely with paralegal, commercial, finance, and operational teams to mitigate exposure. Track and measure the performance of contracts against KPIs, SLAs, and financial targets, identifying areas for improvement and taking corrective action when necessary. Manage and document any contract changes or amendments throughout the lifecycle, ensuring all parties are aligned and that changes are properly reflected in performance metrics. Lead regular reviews of in-life contracts to assess risk exposure, developing and implementing strategies to mitigate risks related to legal, operational, and financial issues. Manage contract disputes, working closely with commercial colleagues to find resolutions that protect the company s interests. Work closely with the procurement team to manage relationships with key vendors and suppliers, ensuring they meet contractual obligations and perform to agreed-upon standards. Stay up to date with industry trends and changes in regulations that could impact existing contracts and recommend strategies to adjust or renegotiate terms where necessary. Skillset requirements: Demonstrable experience within a similar role in the I.T or telecomms industry
You will need to login before you can apply for a job. Guidewire Senior IT Test Professional Digital Guidewire Senior IT Test Professional Digital Shape business-critical rollout test strategies across front-end PolicyCenter and Customer Engage Guidewire platforms Own the test delivery, guide junior testers and improve processes across teams. Hybrid and office-based options - we're open to discussing what this might look like for you. NFU Mutual Guidewire Centre of Excellence It's an exciting time at NFU Mutual. We've already rolled out Guidewire's ClaimCenter and BillingCenter and as part of a company-wide transformation we're now rolling out PolicyCenter. It's a strategic move that touches nearly every part of our operations, and the results will be felt not just today but well into the future. It's a huge undertaking and a critical one for our long-term success, so we're growing our Guidewire Centre of Excellence to build the expertise and capabilities needed to leverage Guidewire to its full potential. This is your chance to be part of the creation of transformative Guidewire solutions that will have a lasting impact on the general insurance business at NFU Mutual, our customers and their communities. About the role As a Senior IT Test Professional (Guidewire) at NFU Mutual, you'll be responsible for evaluating, defining, and delivering effective software testing strategies across a variety of IT solutions, with a specific focus on the Guidewire PolicyCenter and Customer Engage platforms. Operating within the framework of the ITIL methodology and software development lifecycle, you'll ensure all software solutions meet rigorous quality standards and agreed business requirements. Leading testing activities, you'll collaborate with cross-functional teams, and play a key role in ensuring the integrity, reliability, and compliance of critical IT systems. In this Senior IT Test Professional role, you'll evaluate project documentation to define the most suitable testing approach, considering factors such as scope, hardware, software, environment, data, and resource planning. Responsible for defining and obtaining agreement on test gateways at each stage of the testing lifecycle-such as entry and exit criteria-you'll ensure the effective use of testing resources. You'll manage and conduct risk-based and quality-based assessments in collaboration with stakeholders, while continuously driving improvements in testing processes. This includes the production of thorough test documentation such as estimates, test scopes, resource plans, and test scripts, all designed to meet stakeholder expectations and audit requirements. Proactively engaging with internal project teams, IT stakeholders, and third-party service providers, you'll foster strong, collaborative relationships that support the delivery of both business and technical objectives. Additionally, you'll oversee the transition of tested solutions into Business As Usual (BAU) operations, ensuring a seamless handover in accordance with the ITIL framework. A key part of this role also involves coaching and mentoring junior testers and colleagues, enhancing their technical capabilities and promoting consistent, high-quality work. In addition, you'll be responsible for delivering short-term or one-off projects as required by your Line Manager, ensuring these are completed to agreed standards. About you You're a driven individual with strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things done. You thrive in a collaborative environment where you work closely with others to tackle challenges, share ideas, and deliver smart, effective solutions. Essential qualifications and experience Extensive, demonstrable experience in Guidewire software testing and development Awareness of the ITIL framework and its application in IT operations Strong understanding of multiple software development methodologies, for example Agile or Waterfall Experience in front end testing (Digital) Knowledge in the back tracking of issues of the front-end application is preferred Experience working in financial services, insurance, investments, or pensions sectors ISTQB BCS Certified Tester - Advanced Level (Test Analyst, Test Manager, or Technical Test Analyst) or equivalent certification Internally this role is known as Senior IT Test Professional. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £52,000 - £58,000 Dependent upon experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan- cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Apply now Stratford-upon-Avon Tiddington Road Stratford-upon-Avon Warwickshire CV37 7BJ
10/05/2025
Full time
You will need to login before you can apply for a job. Guidewire Senior IT Test Professional Digital Guidewire Senior IT Test Professional Digital Shape business-critical rollout test strategies across front-end PolicyCenter and Customer Engage Guidewire platforms Own the test delivery, guide junior testers and improve processes across teams. Hybrid and office-based options - we're open to discussing what this might look like for you. NFU Mutual Guidewire Centre of Excellence It's an exciting time at NFU Mutual. We've already rolled out Guidewire's ClaimCenter and BillingCenter and as part of a company-wide transformation we're now rolling out PolicyCenter. It's a strategic move that touches nearly every part of our operations, and the results will be felt not just today but well into the future. It's a huge undertaking and a critical one for our long-term success, so we're growing our Guidewire Centre of Excellence to build the expertise and capabilities needed to leverage Guidewire to its full potential. This is your chance to be part of the creation of transformative Guidewire solutions that will have a lasting impact on the general insurance business at NFU Mutual, our customers and their communities. About the role As a Senior IT Test Professional (Guidewire) at NFU Mutual, you'll be responsible for evaluating, defining, and delivering effective software testing strategies across a variety of IT solutions, with a specific focus on the Guidewire PolicyCenter and Customer Engage platforms. Operating within the framework of the ITIL methodology and software development lifecycle, you'll ensure all software solutions meet rigorous quality standards and agreed business requirements. Leading testing activities, you'll collaborate with cross-functional teams, and play a key role in ensuring the integrity, reliability, and compliance of critical IT systems. In this Senior IT Test Professional role, you'll evaluate project documentation to define the most suitable testing approach, considering factors such as scope, hardware, software, environment, data, and resource planning. Responsible for defining and obtaining agreement on test gateways at each stage of the testing lifecycle-such as entry and exit criteria-you'll ensure the effective use of testing resources. You'll manage and conduct risk-based and quality-based assessments in collaboration with stakeholders, while continuously driving improvements in testing processes. This includes the production of thorough test documentation such as estimates, test scopes, resource plans, and test scripts, all designed to meet stakeholder expectations and audit requirements. Proactively engaging with internal project teams, IT stakeholders, and third-party service providers, you'll foster strong, collaborative relationships that support the delivery of both business and technical objectives. Additionally, you'll oversee the transition of tested solutions into Business As Usual (BAU) operations, ensuring a seamless handover in accordance with the ITIL framework. A key part of this role also involves coaching and mentoring junior testers and colleagues, enhancing their technical capabilities and promoting consistent, high-quality work. In addition, you'll be responsible for delivering short-term or one-off projects as required by your Line Manager, ensuring these are completed to agreed standards. About you You're a driven individual with strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things done. You thrive in a collaborative environment where you work closely with others to tackle challenges, share ideas, and deliver smart, effective solutions. Essential qualifications and experience Extensive, demonstrable experience in Guidewire software testing and development Awareness of the ITIL framework and its application in IT operations Strong understanding of multiple software development methodologies, for example Agile or Waterfall Experience in front end testing (Digital) Knowledge in the back tracking of issues of the front-end application is preferred Experience working in financial services, insurance, investments, or pensions sectors ISTQB BCS Certified Tester - Advanced Level (Test Analyst, Test Manager, or Technical Test Analyst) or equivalent certification Internally this role is known as Senior IT Test Professional. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £52,000 - £58,000 Dependent upon experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan- cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Apply now Stratford-upon-Avon Tiddington Road Stratford-upon-Avon Warwickshire CV37 7BJ
You will need to login before you can apply for a job. Senior Guidewire PolicyCenter Developer • Lead the design and build of Guidewire PolicyCenter solutions at the heart of NFU Mutual's digital transformation. • Shape technical direction, coach team members, and champion best practice in a collaborative Agile environment. • Hybrid and office-based options - we're open to discussing what this might look like for you. About the role NFU Mutual is expanding its Guidewire PolicyCenter Team and is looking for a talented and driven Senior Developer to join our Guidewire Centre of Excellence. This role offers an exciting opportunity to be part of a fast-paced, Agile delivery team that plays a central role in shaping the future of our General Insurance solutions. As we continue our digital transformation journey, you'll join a team focused on innovation, continuous improvement, and delivering real value for our General Insurance customers through cutting-edge technology. You'll work in a collaborative, supportive environment that encourages growth, knowledge sharing, and the development of high-quality solutions that put our customers first. As a Senior Developer, you'll work closely with Business Analysts, Solution Designers, and stakeholders to review, analyse, and evaluate IT system requirements. Provide expert advice on new business initiatives, you'll ensure that proposed solutions align with long-term development goals and technical architecture. Your role will involve hands-on development, configuration, unit testing, and integration of medium to complex technical changes within Guidewire PolicyCenter, all delivered to high standards of quality and timelines. Supporting system and user acceptance testing, you'll contribute to implementation activities and oversee the smooth handover of software into Business-as-Usual (BAU) operation. When issues arise, you'll coordinate the investigation and resolution of technical incidents, ensuring service levels are met in accordance with Information Technology Infrastructure Library (ITIL) standards. You'll also evaluate and interpret system designs, recommending improvements to applications, infrastructure, or processes as needed. Building and maintaining effective working relationships with internal teams and external stakeholders - both onshore and offshore - will be key to your success. You'll stay up to date with new technologies and development tools, promoting continuous improvement within the team. In addition to leading by example, you'll coach and mentor team members to help them grow their technical capabilities and deliver consistently high-quality outcomes. From time to time, you'll also deliver one-off projects or assignments as agreed with your Line Manager. This role offers hybrid working and office-based working from our Tiddington Head Office, just outside Stratford-Upon-Avon. To help you give your best in the office and at home, we're open to discussing what this might look like for you. About you You're a driven individual with strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things done. You thrive in a collaborative environment where you work closely with others to tackle challenges, share ideas, and deliver smart, effective solutions. Essential qualifications and experience Strong experience in Guidewire PolicyCenter software development, with additional exposure to ClaimCenter or BillingCenter being beneficial Experienced using Java or other object-oriented programming languages, with SQL for relational databases Ability to lead and contribute to technical discussions and articulate design decisions Familiarity with Agile development practices and flexibility in a fast-changing environment, with an awareness of ITIL processes and standards Experience in the insurance or financial services industry. Desirable Knowledge of Gosu scripting language is desirable Internally this role is known as Senior Developer. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £55,000 - £60,000 Dependent upon experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Apply now Stratford-upon-Avon Tiddington Road Stratford-upon-Avon Warwickshire CV37 7BJ
10/05/2025
Full time
You will need to login before you can apply for a job. Senior Guidewire PolicyCenter Developer • Lead the design and build of Guidewire PolicyCenter solutions at the heart of NFU Mutual's digital transformation. • Shape technical direction, coach team members, and champion best practice in a collaborative Agile environment. • Hybrid and office-based options - we're open to discussing what this might look like for you. About the role NFU Mutual is expanding its Guidewire PolicyCenter Team and is looking for a talented and driven Senior Developer to join our Guidewire Centre of Excellence. This role offers an exciting opportunity to be part of a fast-paced, Agile delivery team that plays a central role in shaping the future of our General Insurance solutions. As we continue our digital transformation journey, you'll join a team focused on innovation, continuous improvement, and delivering real value for our General Insurance customers through cutting-edge technology. You'll work in a collaborative, supportive environment that encourages growth, knowledge sharing, and the development of high-quality solutions that put our customers first. As a Senior Developer, you'll work closely with Business Analysts, Solution Designers, and stakeholders to review, analyse, and evaluate IT system requirements. Provide expert advice on new business initiatives, you'll ensure that proposed solutions align with long-term development goals and technical architecture. Your role will involve hands-on development, configuration, unit testing, and integration of medium to complex technical changes within Guidewire PolicyCenter, all delivered to high standards of quality and timelines. Supporting system and user acceptance testing, you'll contribute to implementation activities and oversee the smooth handover of software into Business-as-Usual (BAU) operation. When issues arise, you'll coordinate the investigation and resolution of technical incidents, ensuring service levels are met in accordance with Information Technology Infrastructure Library (ITIL) standards. You'll also evaluate and interpret system designs, recommending improvements to applications, infrastructure, or processes as needed. Building and maintaining effective working relationships with internal teams and external stakeholders - both onshore and offshore - will be key to your success. You'll stay up to date with new technologies and development tools, promoting continuous improvement within the team. In addition to leading by example, you'll coach and mentor team members to help them grow their technical capabilities and deliver consistently high-quality outcomes. From time to time, you'll also deliver one-off projects or assignments as agreed with your Line Manager. This role offers hybrid working and office-based working from our Tiddington Head Office, just outside Stratford-Upon-Avon. To help you give your best in the office and at home, we're open to discussing what this might look like for you. About you You're a driven individual with strong problem-solving skills, a critical thinking mindset, and a proactive approach to getting things done. You thrive in a collaborative environment where you work closely with others to tackle challenges, share ideas, and deliver smart, effective solutions. Essential qualifications and experience Strong experience in Guidewire PolicyCenter software development, with additional exposure to ClaimCenter or BillingCenter being beneficial Experienced using Java or other object-oriented programming languages, with SQL for relational databases Ability to lead and contribute to technical discussions and articulate design decisions Familiarity with Agile development practices and flexibility in a fast-changing environment, with an awareness of ITIL processes and standards Experience in the insurance or financial services industry. Desirable Knowledge of Gosu scripting language is desirable Internally this role is known as Senior Developer. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £55,000 - £60,000 Dependent upon experience Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Apply now Stratford-upon-Avon Tiddington Road Stratford-upon-Avon Warwickshire CV37 7BJ
Company Details Berkley Aspire is an excess & surplus lines insurer of commercial risks unable to find a home in the standard markets. We are an operating unit of WR Berkley, a publicly traded (NYSE "WRB") global insurer founded in 1967. We make excess & surplus lines easy - easy for our distribution partners, easy for the businesses they represent, and easy to navigate. The lines of coverage we underwrite include general liability, property, and excess liability. Our model is different than our competitors - we do the premium billing and do not add interest/ finance percentage, we offer enhanced commissions, and we handle the stamping, affidavit filings, and other behind-the-scenes paperwork. Our company culture is entrepreneurial, employee centric, and focused on sustainable growth. Aspire teammates work either remotely or on a hybrid schedule from offices in Scottsdale, Cincinnati, and Richmond. If you are looking for a company that offers room for advancement, great benefits, and positive vibes, then Aspire may be the place for you! Responsibilities The Underwriting Support Supervisor will oversee the day-to-day operations of an Associate Underwriter Team and will manage service level objectives to ensure proper support is being provided to the Underwriting Team. Ideally located in our West Chester, OH offices with Scottsdale, AZ and Glen Allen, VA secondary options, the Underwriting Support Supervisor will assist the Underwriting Support Manager with the oversight, coaching and development of the Associate Underwriting Team to ensure that all work is processed within company established service standards and in compliance with company quality objectives. Specific Duties Supervise a team of Associate Underwriters. Monitor the day-to-day processing of a team of Associate Underwriters. Ensure all transactions are processed within company established service standards. Ensure all work processed by the Associate Underwriter team meets company productivity and quality objectives. Complete quality control reviews of staff on a quarterly basis. Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting support functions. Ensure documented procedures and training manuals/materials are kept up to date. Provide timely and regular feedback to the Associate Underwriter team on quality, quantity and other performance issues through formal and informal communication. Coach, train and mentor the Associate Underwriting team including training of new hires and ongoing/continuing education of existing staff. Respond to any escalated calls and/or e-mails. Recognize and acknowledge the skills of team members, help them understand their growth areas and build on their strengths. Provide back-up for Associate Underwriting team as necessary. Operate according to underwriting authority as delegated by manager. May perform other functions as assigned. Qualifications Bachelor's degree and two plus years related insurance experience; or equivalent combination of education and experience. Supervisory experience preferred. Experience in commercial lines rating and or underwriting preferred. Excess and Surplus lines background preferred. Knowledge of rating practices. Strong oral and written communication skills. Strong decision-making skills. Ability to work as well as part of a team. Strong interpersonal skills. Strong customer service skills. Excellent PC skills and a working knowledge of Windows environment. Berkley Core Competencies Accountability Communication Customer Focus and Teamwork Flexibility Innovation and Initiative Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
10/05/2025
Full time
Company Details Berkley Aspire is an excess & surplus lines insurer of commercial risks unable to find a home in the standard markets. We are an operating unit of WR Berkley, a publicly traded (NYSE "WRB") global insurer founded in 1967. We make excess & surplus lines easy - easy for our distribution partners, easy for the businesses they represent, and easy to navigate. The lines of coverage we underwrite include general liability, property, and excess liability. Our model is different than our competitors - we do the premium billing and do not add interest/ finance percentage, we offer enhanced commissions, and we handle the stamping, affidavit filings, and other behind-the-scenes paperwork. Our company culture is entrepreneurial, employee centric, and focused on sustainable growth. Aspire teammates work either remotely or on a hybrid schedule from offices in Scottsdale, Cincinnati, and Richmond. If you are looking for a company that offers room for advancement, great benefits, and positive vibes, then Aspire may be the place for you! Responsibilities The Underwriting Support Supervisor will oversee the day-to-day operations of an Associate Underwriter Team and will manage service level objectives to ensure proper support is being provided to the Underwriting Team. Ideally located in our West Chester, OH offices with Scottsdale, AZ and Glen Allen, VA secondary options, the Underwriting Support Supervisor will assist the Underwriting Support Manager with the oversight, coaching and development of the Associate Underwriting Team to ensure that all work is processed within company established service standards and in compliance with company quality objectives. Specific Duties Supervise a team of Associate Underwriters. Monitor the day-to-day processing of a team of Associate Underwriters. Ensure all transactions are processed within company established service standards. Ensure all work processed by the Associate Underwriter team meets company productivity and quality objectives. Complete quality control reviews of staff on a quarterly basis. Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting support functions. Ensure documented procedures and training manuals/materials are kept up to date. Provide timely and regular feedback to the Associate Underwriter team on quality, quantity and other performance issues through formal and informal communication. Coach, train and mentor the Associate Underwriting team including training of new hires and ongoing/continuing education of existing staff. Respond to any escalated calls and/or e-mails. Recognize and acknowledge the skills of team members, help them understand their growth areas and build on their strengths. Provide back-up for Associate Underwriting team as necessary. Operate according to underwriting authority as delegated by manager. May perform other functions as assigned. Qualifications Bachelor's degree and two plus years related insurance experience; or equivalent combination of education and experience. Supervisory experience preferred. Experience in commercial lines rating and or underwriting preferred. Excess and Surplus lines background preferred. Knowledge of rating practices. Strong oral and written communication skills. Strong decision-making skills. Ability to work as well as part of a team. Strong interpersonal skills. Strong customer service skills. Excellent PC skills and a working knowledge of Windows environment. Berkley Core Competencies Accountability Communication Customer Focus and Teamwork Flexibility Innovation and Initiative Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic and life science products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision.Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems. Job Summary To achieve the financial plan and sales objectives for the territory or accounts which are located in the APAC region as assigned by the Life Science business unit. These include a number of direct accounts (where Meridian Life Sciences products are sold without involvement of a channel) and indirect sales through channels. This person will be responsible for implementing territory and account strategy with key customers and distribution partners, offering commercial support and technical assistance for new & existing customers in the field of molecular and immunological testing. The successful candidate will actively work within the assigned territories to maximise Meridian Life Science market share. They will build a pipeline of sales opportunities by promoting product growth and providing development, management and account direction throughout the region. Key Duties Territory and Account Sales: Achieve 100% or greater to Life Science sales plan Responsible for achieving or exceeding territory sales plan Execute the company's marketing plan for achievement of product line sales and product launches Ensure distributor marketing plans are up-to-date and distribution partners are held accountable to these activities Coordinate all details relating to customer interactions at trade shows and conferences in territory. Provide monthly sales forecasts and report monthly KPI's for field sales activity to upper management Maintain industry, company, and competitive product files Analyse various market segments as new product opportunities present themselves for business considerations Maintain updated information on all customer contacts for our databases Strategic management of territory and accounts Proactive selling and growth strategy implementation to accounts in territory Establish or reestablish the customer relationships by proactively calling and visiting in person new or inactive accounts/prospects. Specific functions may include introducing new products, sales programs, promotions, developing proposals and contracts Utilise needs based and consultative selling techniques to determine product and service needs for both new and ongoing accounts/prospects Direct customer complaints, billing issues, technical/quality problems, etc. to appropriate area with greater organisation Keep relevant metrics updated related to distribution contracts and revenue goals and any additional requested metrics Support use of distribution portal and make all reasonable efforts to ensure distribution partners are using the portal to submit orders Rework existing distributor agreements to establish appropriate growth expectations and an overall Meridan-centric approach Develop and maintain all contracts relating to distribution accounts and execute key account reviews. Organise training for distribution partners Accountable for any other duties and responsibilities as deemed appropriate by management. Desirable Knowledge, Skills, Abilities and Personal Attributes: Excellent communication skills - both verbal and in written form in English language plus at least one Asian language Ability to execute sound judgement and analyze complex issues Ability to solve problems and make decisions Strong interpersonal skills Skills with Microsoft Office and a Customer Relationship Management platform such as SFDC Visionary and strategic, able to perceive growth opportunities Entrepreneurial, driven to successfully convert business opportunities into profit and value Attitude and ability to work in team environment, a team builder and effective collaborator. Engaging, inspirational, enthusiastic and confident High integrity, sincerity, and standards Qualifications BSc in Biomedical Sciences or related field Master's or PhD Degree in a Biomedical Science, an MBA or equivalent would be advantageous 3-5 years' experience in Sales within the life science industry is critical Prior distribution management experience beneficial
10/05/2025
Full time
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic and life science products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision.Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems. Job Summary To achieve the financial plan and sales objectives for the territory or accounts which are located in the APAC region as assigned by the Life Science business unit. These include a number of direct accounts (where Meridian Life Sciences products are sold without involvement of a channel) and indirect sales through channels. This person will be responsible for implementing territory and account strategy with key customers and distribution partners, offering commercial support and technical assistance for new & existing customers in the field of molecular and immunological testing. The successful candidate will actively work within the assigned territories to maximise Meridian Life Science market share. They will build a pipeline of sales opportunities by promoting product growth and providing development, management and account direction throughout the region. Key Duties Territory and Account Sales: Achieve 100% or greater to Life Science sales plan Responsible for achieving or exceeding territory sales plan Execute the company's marketing plan for achievement of product line sales and product launches Ensure distributor marketing plans are up-to-date and distribution partners are held accountable to these activities Coordinate all details relating to customer interactions at trade shows and conferences in territory. Provide monthly sales forecasts and report monthly KPI's for field sales activity to upper management Maintain industry, company, and competitive product files Analyse various market segments as new product opportunities present themselves for business considerations Maintain updated information on all customer contacts for our databases Strategic management of territory and accounts Proactive selling and growth strategy implementation to accounts in territory Establish or reestablish the customer relationships by proactively calling and visiting in person new or inactive accounts/prospects. Specific functions may include introducing new products, sales programs, promotions, developing proposals and contracts Utilise needs based and consultative selling techniques to determine product and service needs for both new and ongoing accounts/prospects Direct customer complaints, billing issues, technical/quality problems, etc. to appropriate area with greater organisation Keep relevant metrics updated related to distribution contracts and revenue goals and any additional requested metrics Support use of distribution portal and make all reasonable efforts to ensure distribution partners are using the portal to submit orders Rework existing distributor agreements to establish appropriate growth expectations and an overall Meridan-centric approach Develop and maintain all contracts relating to distribution accounts and execute key account reviews. Organise training for distribution partners Accountable for any other duties and responsibilities as deemed appropriate by management. Desirable Knowledge, Skills, Abilities and Personal Attributes: Excellent communication skills - both verbal and in written form in English language plus at least one Asian language Ability to execute sound judgement and analyze complex issues Ability to solve problems and make decisions Strong interpersonal skills Skills with Microsoft Office and a Customer Relationship Management platform such as SFDC Visionary and strategic, able to perceive growth opportunities Entrepreneurial, driven to successfully convert business opportunities into profit and value Attitude and ability to work in team environment, a team builder and effective collaborator. Engaging, inspirational, enthusiastic and confident High integrity, sincerity, and standards Qualifications BSc in Biomedical Sciences or related field Master's or PhD Degree in a Biomedical Science, an MBA or equivalent would be advantageous 3-5 years' experience in Sales within the life science industry is critical Prior distribution management experience beneficial
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic and life science products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision.Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems. Job Summary To achieve the financial plan and sales objectives for the territory or accounts which are located in the APAC region as assigned by the Life Science business unit. These include a number of direct accounts (where Meridian Life Sciences products are sold without involvement of a channel) and indirect sales through channels. This person will be responsible for implementing territory and account strategy with key customers and distribution partners, offering commercial support and technical assistance for new & existing customers in the field of molecular and immunological testing. The successful candidate will actively work within the assigned territories to maximise Meridian Life Science market share. They will build a pipeline of sales opportunities by promoting product growth and providing development, management and account direction throughout the region. Key Duties Territory and Account Sales: Achieve 100% or greater to Life Science sales plan Responsible for achieving or exceeding territory sales plan Execute the company's marketing plan for achievement of product line sales and product launches Ensure distributor marketing plans are up-to-date and distribution partners are held accountable to these activities Coordinate all details relating to customer interactions at trade shows and conferences in territory. Provide monthly sales forecasts and report monthly KPI's for field sales activity to upper management Maintain industry, company, and competitive product files Analyse various market segments as new product opportunities present themselves for business considerations Maintain updated information on all customer contacts for our databases Strategic management of territory and accounts Proactive selling and growth strategy implementation to accounts in territory Establish or reestablish the customer relationships by proactively calling and visiting in person new or inactive accounts/prospects. Specific functions may include introducing new products, sales programs, promotions, developing proposals and contracts Utilise needs based and consultative selling techniques to determine product and service needs for both new and ongoing accounts/prospects Direct customer complaints, billing issues, technical/quality problems, etc. to appropriate area with greater organisation Keep relevant metrics updated related to distribution contracts and revenue goals and any additional requested metrics Support use of distribution portal and make all reasonable efforts to ensure distribution partners are using the portal to submit orders Rework existing distributor agreements to establish appropriate growth expectations and an overall Meridan-centric approach Develop and maintain all contracts relating to distribution accounts and execute key account reviews. Organise training for distribution partners Accountable for any other duties and responsibilities as deemed appropriate by management. Desirable Knowledge, Skills, Abilities and Personal Attributes: Excellent communication skills - both verbal and in written form in English language plus at least one Asian language Ability to execute sound judgement and analyze complex issues Ability to solve problems and make decisions Strong interpersonal skills Skills with Microsoft Office and a Customer Relationship Management platform such as SFDC Visionary and strategic, able to perceive growth opportunities Entrepreneurial, driven to successfully convert business opportunities into profit and value Attitude and ability to work in team environment, a team builder and effective collaborator. Engaging, inspirational, enthusiastic and confident High integrity, sincerity, and standards Qualifications BSc in Biomedical Sciences or related field Master's or PhD Degree in a Biomedical Science, an MBA or equivalent would be advantageous 3-5 years' experience in Sales within the life science industry is critical Prior distribution management experience beneficial
10/05/2025
Full time
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic and life science products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision.Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems. Job Summary To achieve the financial plan and sales objectives for the territory or accounts which are located in the APAC region as assigned by the Life Science business unit. These include a number of direct accounts (where Meridian Life Sciences products are sold without involvement of a channel) and indirect sales through channels. This person will be responsible for implementing territory and account strategy with key customers and distribution partners, offering commercial support and technical assistance for new & existing customers in the field of molecular and immunological testing. The successful candidate will actively work within the assigned territories to maximise Meridian Life Science market share. They will build a pipeline of sales opportunities by promoting product growth and providing development, management and account direction throughout the region. Key Duties Territory and Account Sales: Achieve 100% or greater to Life Science sales plan Responsible for achieving or exceeding territory sales plan Execute the company's marketing plan for achievement of product line sales and product launches Ensure distributor marketing plans are up-to-date and distribution partners are held accountable to these activities Coordinate all details relating to customer interactions at trade shows and conferences in territory. Provide monthly sales forecasts and report monthly KPI's for field sales activity to upper management Maintain industry, company, and competitive product files Analyse various market segments as new product opportunities present themselves for business considerations Maintain updated information on all customer contacts for our databases Strategic management of territory and accounts Proactive selling and growth strategy implementation to accounts in territory Establish or reestablish the customer relationships by proactively calling and visiting in person new or inactive accounts/prospects. Specific functions may include introducing new products, sales programs, promotions, developing proposals and contracts Utilise needs based and consultative selling techniques to determine product and service needs for both new and ongoing accounts/prospects Direct customer complaints, billing issues, technical/quality problems, etc. to appropriate area with greater organisation Keep relevant metrics updated related to distribution contracts and revenue goals and any additional requested metrics Support use of distribution portal and make all reasonable efforts to ensure distribution partners are using the portal to submit orders Rework existing distributor agreements to establish appropriate growth expectations and an overall Meridan-centric approach Develop and maintain all contracts relating to distribution accounts and execute key account reviews. Organise training for distribution partners Accountable for any other duties and responsibilities as deemed appropriate by management. Desirable Knowledge, Skills, Abilities and Personal Attributes: Excellent communication skills - both verbal and in written form in English language plus at least one Asian language Ability to execute sound judgement and analyze complex issues Ability to solve problems and make decisions Strong interpersonal skills Skills with Microsoft Office and a Customer Relationship Management platform such as SFDC Visionary and strategic, able to perceive growth opportunities Entrepreneurial, driven to successfully convert business opportunities into profit and value Attitude and ability to work in team environment, a team builder and effective collaborator. Engaging, inspirational, enthusiastic and confident High integrity, sincerity, and standards Qualifications BSc in Biomedical Sciences or related field Master's or PhD Degree in a Biomedical Science, an MBA or equivalent would be advantageous 3-5 years' experience in Sales within the life science industry is critical Prior distribution management experience beneficial
As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for Capella , our Database-as-a-Service (DBaaS) platform, focusing on cloud infrastructure and observability . In this role, you will collaborate across multiple teams to ensure Capella delivers unparalleled value and performance for customers leveraging modern cloud technologies. This is an opportunity to own and shape critical aspects of a leading DBaaS platform, positioning it for long-term success in a competitive and rapidly evolving market. Location: Manchester, UK Key Responsibilities Own the product roadmap for cloud infrastructure and observability features, balancing short-term priorities with long-term objectives. Partner with engineering, operations, and finance teams to design and implement robust billing and metering systems that ensure accuracy, transparency, and scalability. Collaborate with the observability team to enhance platform monitoring, logging, and alerting capabilities, empowering customers to manage their applications effectively. Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least 3 years focused on cloud infrastructure, metering/billing, or observability in a SaaS or DBaaS environment. Strong understanding of cloud infrastructure components (e.g., compute, storage, networking) and their cost drivers. Experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry) and a deep understanding of monitoring and alerting best practices. Exceptional communication skills, capable of articulating complex technical concepts to diverse audiences. Demonstrated ability to influence and lead cross-functional teams in a fast-paced, dynamic environment. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase's mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. Benefits Generous Time Off Program - Flexibility to care for you and your family. Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs. Financial Planning - RSU equity program, ESPP program, Retirement program, and Business Travel Insurance. Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. Apply for this job
09/05/2025
Full time
As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for Capella , our Database-as-a-Service (DBaaS) platform, focusing on cloud infrastructure and observability . In this role, you will collaborate across multiple teams to ensure Capella delivers unparalleled value and performance for customers leveraging modern cloud technologies. This is an opportunity to own and shape critical aspects of a leading DBaaS platform, positioning it for long-term success in a competitive and rapidly evolving market. Location: Manchester, UK Key Responsibilities Own the product roadmap for cloud infrastructure and observability features, balancing short-term priorities with long-term objectives. Partner with engineering, operations, and finance teams to design and implement robust billing and metering systems that ensure accuracy, transparency, and scalability. Collaborate with the observability team to enhance platform monitoring, logging, and alerting capabilities, empowering customers to manage their applications effectively. Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least 3 years focused on cloud infrastructure, metering/billing, or observability in a SaaS or DBaaS environment. Strong understanding of cloud infrastructure components (e.g., compute, storage, networking) and their cost drivers. Experience with observability tools (e.g., Prometheus, Grafana, OpenTelemetry) and a deep understanding of monitoring and alerting best practices. Exceptional communication skills, capable of articulating complex technical concepts to diverse audiences. Demonstrated ability to influence and lead cross-functional teams in a fast-paced, dynamic environment. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase's mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. Benefits Generous Time Off Program - Flexibility to care for you and your family. Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs. Financial Planning - RSU equity program, ESPP program, Retirement program, and Business Travel Insurance. Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application. Apply for this job
Partner Experience Business Analysis Manager Apply locations UK-London Office time type Full time posted on Posted 2 Days Ago job requisition id R1223 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Salesforce Configuration & Integration: Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Mentorship & Leadership: Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Agile & Scrum Methodologies: Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Product Management Collaboration: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: Salesforce Expertise: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package.
09/05/2025
Full time
Partner Experience Business Analysis Manager Apply locations UK-London Office time type Full time posted on Posted 2 Days Ago job requisition id R1223 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience-combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform capabilities. Partner Portal Management: Lead the configuration and optimization of Salesforce Experience Cloud portals for partner onboarding, registration, enablement, and self-service capabilities. Manage complex partner lifecycle processes, including recruitment, accreditation, performance tracking, and partner tiering. Implement and maintain advanced PRM features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs. Requirement Gathering & Solution Design: Collaborate with global business stakeholders to gather and document PRM-specific requirements, including partner hierarchies, tiering, and performance tracking. Translate business needs into functional specifications, user stories, and process flows. Conduct workshops and interviews with business teams to identify pain points and recommend process improvements. Salesforce Configuration & Integration: Configure Salesforce Sales Cloud, CPQ, and Experience Cloud to support partner ordering, billing, and marketing processes. Leverage Salesforce features like Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking. Integrate third-party tools (e.g., Marketing Cloud, Tableau) for advanced data analysis, reporting, and partner engagement. Mentorship & Leadership: Provide guidance and mentorship to junior team members, ensuring alignment with project goals and best practices. Act as a subject matter expert (SME) for PRM and Salesforce technologies, recommending enhancements and providing ongoing support to improve partner experiences. Project Delivery & Support: Act as the primary functional lead for PRM projects, coordinating with developers, architects, and administrators to ensure seamless implementation. Provide demos of new functionality to stakeholders and support User Acceptance Testing (UAT), business testing, and post-production support. Ensure scalability and maintainability of PRM portals by adhering to Salesforce best practices. Data Analysis & Reporting: Analyze partner performance data and generate actionable insights to improve partner engagement and program effectiveness. Develop and maintain dashboards and reports to track key partner metrics, such as deal registration, order fulfillment, and billing accuracy. Agile & Scrum Methodologies: Work within Agile and Scrum frameworks to deliver PRM solutions in iterative sprints. Participate in sprint planning, grooming sessions, and retrospectives to ensure alignment with project goals. Additional Responsibilities: Product Management Collaboration: Collaborate with Product Managers to align PRM initiatives with the overall product roadmap and business strategy. Serve as a bridge between the product team and business stakeholders, managing expectations and maintaining alignment. Market & Competitive Analysis: Conduct ongoing market discovery and viability assessments to ensure the PRM solutions remain competitive and aligned with industry trends. Account for business value, economics, and budget considerations in PRM initiatives. Product Marketing & OCM: Develop product marketing strategies and organizational change management (OCM) plans to ensure successful adoption of PRM solutions. Accountable for achieving product-market fit for PRM solutions. Required Skills & Experience: Salesforce Expertise: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud. Proven experience in designing and implementing PRM portals for global partner ecosystems. Strong understanding of Salesforce CRM functionalities, including partner lifecycle management, deal registration, lead distribution, and performance tracking. Technical Skills: Familiarity with Salesforce Experience Cloud configuration, including branding, navigation, and personalized experiences using Experience Builder. Knowledge of Salesforce security models, sharing rules, and data access configurations specific to PRM portals. Experience with third-party tools like Marketing Cloud, Tableau, or similar platforms for data analysis and reporting is a plus. Certifications: Salesforce Certifications such as Salesforce Certified Administrator, Salesforce Experience Cloud Consultant, or Sales Cloud Consultant are highly desirable. Additional certifications in CPQ or Service Cloud are a plus. Soft Skills: Excellent communication and collaboration skills to work with global stakeholders and cross-functional teams. Strong problem-solving skills and the ability to take ownership of projects from start to finish. Ability to envision end-to-end impacts of functionality and build requirements accordingly. Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Preferred Qualifications: Experience in the SaaS industry, particularly in handling reseller order and billing processes for SaaS services. Familiarity with Agile and Scrum methodologies for IT project delivery. Knowledge of partner business plans, partner tiers, and partner lifecycle management in a global context. Why Join Us? Opportunity to work on cutting-edge Salesforce technologies and global partner ecosystems. Collaborative and innovative work environment with a focus on professional growth. Competitive compensation and benefits package.
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For more information, please visit our website: Acuiti Labs . Most Innovative Companies in the UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organisation and we strongly believe in Diversity and Inclusion. Our core values include: Integrity Learning Organisational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offers. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs comes with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a-Service, and Software-as-a-Service. Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What you'll do: We are seeking a highly skilled SAP Project Manager to join our dynamic team. The ideal candidate will possess a strong background in managing SAP implementation projects, specifically within the Order to Cash (O2C) process, and will excel in high-pressure, international environments. Key Responsibilities: Project Management : Lead and manage SAP implementation projects using Agile methodologies, ensuring projects are delivered on time, within scope, and within budget. Stakeholder Communication : Communicate effectively with stakeholders at all levels, providing regular updates on project status, risks, and issues. Technical Leadership : Provide technical guidance and support throughout the project lifecycle, ensuring seamless integration and deployment of SAP solutions. Presentation & Consulting : Develop and deliver presentations, offer strategic consulting advice, and craft practical solutions tailored to client needs. People Management : Lead and mentor project teams, fostering a collaborative and productive work environment. Presales Activities : Participate in presales activities including crafting proposals, solution demonstrations, and client interactions to secure new business. End-to-End Project Management : Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Risk Management : Identify and mitigate project risks, ensuring successful project delivery. International Projects : Manage and deliver projects across different geographies, understanding and adapting to cultural nuances and diverse working practices. Required Qualifications: Education : Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. A Master's degree is a plus. Certifications : Project Management Professional (PMP) or PRINCE2 certification. Experience : Minimum 5 years of experience in project management using Agile methodologies. Proven track record in managing SAP implementation projects. Order to Cash (O2C) : Strong understanding and experience in managing O2C processes. Communication Skills : Excellent verbal and written communication skills. Technical Proficiency : Deep knowledge of SAP modules and architecture. Consulting and Presentation Skills : Proven ability to develop and deliver effective presentations and strategic consulting advice. People Management : Demonstrated leadership skills with experience in team management and conflict resolution. High-Pressure Environments : Ability to perform efficiently in high-pressure situations. International Experience : Experience in delivering projects across multiple geographies. Desired Skills: Problem Solving : Strong analytical and problem-solving skills. Adaptability : Ability to adapt to changing project requirements and environments. Client Focus : Strong focus on client satisfaction and delivering high-quality solutions. Team Collaboration : Excellent interpersonal skills with the ability to work effectively in a team environment.
09/05/2025
Full time
Acuiti Labs is a specialist Global SAP consulting firm headquartered in London, UK, servicing clients globally for 'Consume to Cash' process transformation and optimization. We solve business challenges and problems using the most appropriate solution architecture, technology which fits into the client's requirements and provides optimum functionalities, build tech platforms, and enable market-winning digital strategies. Our core expertise and experience are in technology R&D, digital and business strategy. We deploy efficient and effective talent solutions to enable innovation and build software products and solutions in a robust and economic manner. We also have innovative business engagement models to suit the needs of each client. For more information, please visit our website: Acuiti Labs . Most Innovative Companies in the UK - 2024 Great Place to Work Certified - 2022, 2023, 2024 & 2025 What we believe in: We take pride in having a diverse and talented workforce spread across various geographical locations. We are a gender-neutral organisation and we strongly believe in Diversity and Inclusion. Our core values include: Integrity Learning Organisational pride Respect What We Do: Innovation is at the heart of everything that Acuiti Labs offers. As an SAP Silver Partner, and an SAP BRIM company, Acuiti Labs has been delivering business technology solutions & digital transformation deploying SAP BRIM (Billing) on S/4HANA and cloud-based applications such as Subscription Billing, CPQ & Entitlement Management. Acuiti Labs comes with the experience of multiple industry use cases to support the subscription and consumption-based Target Operating Models. This includes Mobility-as-a-Service (Travel using Public Transport and Private Vehicles), Tourism-as-a-Service (Hotels, Entertainment Parks), Ports-as-a-Service (Airports and Seaports), Postal-as-a-Service, Telco-as-a-Service, and Software-as-a-Service. Our core expertise and experience lie in providing reliable technology, enabling digital transformation for an intelligent enterprise, and offering business strategy consulting, and deploying innovative and efficient solutions. What you'll do: We are seeking a highly skilled SAP Project Manager to join our dynamic team. The ideal candidate will possess a strong background in managing SAP implementation projects, specifically within the Order to Cash (O2C) process, and will excel in high-pressure, international environments. Key Responsibilities: Project Management : Lead and manage SAP implementation projects using Agile methodologies, ensuring projects are delivered on time, within scope, and within budget. Stakeholder Communication : Communicate effectively with stakeholders at all levels, providing regular updates on project status, risks, and issues. Technical Leadership : Provide technical guidance and support throughout the project lifecycle, ensuring seamless integration and deployment of SAP solutions. Presentation & Consulting : Develop and deliver presentations, offer strategic consulting advice, and craft practical solutions tailored to client needs. People Management : Lead and mentor project teams, fostering a collaborative and productive work environment. Presales Activities : Participate in presales activities including crafting proposals, solution demonstrations, and client interactions to secure new business. End-to-End Project Management : Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Risk Management : Identify and mitigate project risks, ensuring successful project delivery. International Projects : Manage and deliver projects across different geographies, understanding and adapting to cultural nuances and diverse working practices. Required Qualifications: Education : Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. A Master's degree is a plus. Certifications : Project Management Professional (PMP) or PRINCE2 certification. Experience : Minimum 5 years of experience in project management using Agile methodologies. Proven track record in managing SAP implementation projects. Order to Cash (O2C) : Strong understanding and experience in managing O2C processes. Communication Skills : Excellent verbal and written communication skills. Technical Proficiency : Deep knowledge of SAP modules and architecture. Consulting and Presentation Skills : Proven ability to develop and deliver effective presentations and strategic consulting advice. People Management : Demonstrated leadership skills with experience in team management and conflict resolution. High-Pressure Environments : Ability to perform efficiently in high-pressure situations. International Experience : Experience in delivering projects across multiple geographies. Desired Skills: Problem Solving : Strong analytical and problem-solving skills. Adaptability : Ability to adapt to changing project requirements and environments. Client Focus : Strong focus on client satisfaction and delivering high-quality solutions. Team Collaboration : Excellent interpersonal skills with the ability to work effectively in a team environment.
Senior Business Analyst - What will you be doing? This is an exciting opportunity for a dynamic Business Analyst to join our growing team, on a mission to build the world's leading crypto and fiat global financial platform. We are looking for an enthusiastic and curious individual who is passionate about payments, e-money, and crypto to join the team delivering business value for our clients on a daily basis. This is a critical role for our Product team and requires in-depth, practical understanding of multiple payments schemes and e-money wallets. There is a lot to learn, and we offer opportunities for growth as our team expands further. Key Responsibilities Assisting Product managers with the end-to-end Discovery and Delivery product lifecycle Requirements gathering and sign off from internal stakeholders Detailed analysis and elaboration of user stories for features and capabilities as defined by Product Managers Close collaboration with technical teams to ensure all backlog items are clearly defined with acceptance criteria and meet the Definition of Ready Assisting in the definition and execution of test scenarios to ensure that new functionality releases fully meet our functional and non-functional requirements Signing off individual user stories while ensuring acceptance criteria and the Definition of Done are met Ensuring that product documentation is kept up to date and assisting in the preparation of release notes for the new features Undertaking market research and competitor analysis Challenging the status quo and contributing towards continuous improvement Skills and Experience Required 5-6 years of experience working in an Agile Fintech as a Business Analyst Detailed and practical knowledge of payments schemes including SEPA, FPS, CHAPS & SWIFT and E-Money wallets including Virtual IBANs High level of initiative with a problem-solving mindset and keen eye for detail Strong communication skills with the ability to articulate business requirements and discuss implementation details with technical and firmwide teams Strong interest in the future of global finance Strong appetite for continuous learning Team player comfortable working through ambiguity and uncertainty Solid understanding of ISO20022 and SWIFT payments An understanding of the full payment lifecycle from payments initiation to execution, settlement (including treasury management), reconciliation, and billing is highly desirable Experience working with a ticketing system (ClickUp, Jira, etc.) Exposure to user acceptance/web application testing is desirable Open Banking, Crypto payments, custody & onboarding, and UI/UX experience a plus So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year (excluding bank holidays) 4 paid wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency, and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors, and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France, and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory, and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade, and earn fiat and digital assets, globally 24/7.
09/05/2025
Full time
Senior Business Analyst - What will you be doing? This is an exciting opportunity for a dynamic Business Analyst to join our growing team, on a mission to build the world's leading crypto and fiat global financial platform. We are looking for an enthusiastic and curious individual who is passionate about payments, e-money, and crypto to join the team delivering business value for our clients on a daily basis. This is a critical role for our Product team and requires in-depth, practical understanding of multiple payments schemes and e-money wallets. There is a lot to learn, and we offer opportunities for growth as our team expands further. Key Responsibilities Assisting Product managers with the end-to-end Discovery and Delivery product lifecycle Requirements gathering and sign off from internal stakeholders Detailed analysis and elaboration of user stories for features and capabilities as defined by Product Managers Close collaboration with technical teams to ensure all backlog items are clearly defined with acceptance criteria and meet the Definition of Ready Assisting in the definition and execution of test scenarios to ensure that new functionality releases fully meet our functional and non-functional requirements Signing off individual user stories while ensuring acceptance criteria and the Definition of Done are met Ensuring that product documentation is kept up to date and assisting in the preparation of release notes for the new features Undertaking market research and competitor analysis Challenging the status quo and contributing towards continuous improvement Skills and Experience Required 5-6 years of experience working in an Agile Fintech as a Business Analyst Detailed and practical knowledge of payments schemes including SEPA, FPS, CHAPS & SWIFT and E-Money wallets including Virtual IBANs High level of initiative with a problem-solving mindset and keen eye for detail Strong communication skills with the ability to articulate business requirements and discuss implementation details with technical and firmwide teams Strong interest in the future of global finance Strong appetite for continuous learning Team player comfortable working through ambiguity and uncertainty Solid understanding of ISO20022 and SWIFT payments An understanding of the full payment lifecycle from payments initiation to execution, settlement (including treasury management), reconciliation, and billing is highly desirable Experience working with a ticketing system (ClickUp, Jira, etc.) Exposure to user acceptance/web application testing is desirable Open Banking, Crypto payments, custody & onboarding, and UI/UX experience a plus So, what's in it for you? Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated. At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We're passionate about our business, our people, and providing 360-degree support for success. The chance to operate at the forefront of our industry You can talk to anyone in the business as there are no barriers and everyone is accessible You will be collaborating with teams on a hybrid working arrangement We value team success where every individual can grow and prosper 30 days annual leave each year (excluding bank holidays) 4 paid wellbeing days per year to prioritise your mental health 1 company volunteering day per year Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency, and foreign exchange market liquidity for some of the world's largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors, and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world's most respected regulators. Authorised in the UK, France, and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory, and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy. Our mission is to create the trusted platform to pay, store, trade, and earn fiat and digital assets, globally 24/7.
We are looking for a Business Analyst to join our dynamic and growing team. At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives. We're not just offering a job - we're offering an adventure alongside a great team. Not Your Typical BA Role This isn't your typical Business Analyst role. We're a fast-scaling fintech payments startup where you'll build, innovate, and make an impact from day one. If you're looking for cushy corporate comfort, this isn't the place. But if you're ready to roll up your sleeves, navigate chaos, and help shape the future of payments - read on. We're Navro, a rapidly scaling B2B payments startup, and we're looking for an organised, detailed, self-starter to support the Compliance Tribe in our Product Team. This is your chance - you'll shape our market position, set the vision, and make decisions that impact the entire business. You won't have layers of approval slowing you down. You will have the freedom to make real, impactful decisions from day one. This isn't a passenger role. We're bringing you in for your expertise, and your relentless drive. You will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team. Who We Are We are transforming payments for global platforms and e-commerce businesses. As the world's first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can't be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we'll deliver, failure isn't an option. If we don't do what we said we would, people don't get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity. Requirements You Own It - You're accountable for every insight, every recommendation, and every outcome. If the data's wrong or the strategy misses, it's on you to fix it. You Ask the Hard Questions - You don't just gather requirements; you challenge assumptions, push boundaries, and make us better. Why this solution? Why not another way? You Fix What's Broken - No waiting for permission. If a process is clunky or data is inconsistent, you dive in and solve it. You're Hands-On - One minute you're mapping complex workflows, the next you're deep in the data, identifying trends or validating user stories. You Thrive in Chaos - Startups are messy. Requirements change, priorities shift, and ambiguity is constant. You bring clarity without getting bogged down by rigid processes. You Handle the Pressure - Fast-paced. High stakes. You balance multiple projects, manage tight timelines, and keep moving forward. You're Here for the Journey - This is career-defining. It's hard, rewarding, and not for the faint-hearted. If you're ready to grow alongside Navro, let's build something amazing together. What You'll Be Doing: Turn Ideas into Action - Collaborate with product owners, developers, and system architects to capture feature requests, use cases, and proof of concepts. Prioritize them into user stories and epic backlogs that drive real impact. Find the Opportunities - Use data analysis to spot opportunities for product improvements and make data-driven decisions. Shape the Product Vision - Work closely with product owners and business stakeholders to create and organize product and epic backlogs that align with strategic goals. Make Complex Simple - Interpret external technical documentation to produce clear process flow diagrams and implementation details. Bring Ideas to Life - Write user stories with detailed acceptance criteria, craft epics and features, and deliver essential product documents like release notes and accreditation documentation. Visualize the Solution - Create data and workflow diagrams that support product feature development and clearly map out dependencies. Keep Sprints on Track - Ensure smooth sprint execution by clarifying requirements and helping the development team understand the business context. Lead the Agile Way - Support scrum values by following agile principles, actively participating in daily scrums, planning, refinement, and retrospectives. Solve Problems Fast - Make quick, informed decisions and perform trade-off analysis to keep projects moving toward business goals. Align Vision and Reality - Work with internal and external customers to ensure the product roadmap, features, and user stories align with strategic goals. Create Unforgettable Experiences - Conduct user research, interviews, and usability testing to gather feedback, then collaborate with UX/UI designers to enhance the user experience. Validate and Improve - Participate in product feature sanity checks and lead stakeholder user acceptance testing to ensure every feature delivers value. What We're Looking For: Compliance Champion - You understand Client Onboarding, Sanctions Screening, and Transaction Monitoring processes. You're familiar with software applications that support: KYC / KYB - Know Your Customer / Know Your Business AML - Anti-Money Laundering CDD - Customer Due Diligence FCA Reporting - You get the regs and know how to keep us compliant. Payments Pro - You've been a Business Analyst, Product Owner, or Product Manager in the payments space and know the landscape inside out. Documentation Ace - You can create, update, and distribute product user guides and feature release documentation like a pro. Agile Expert - You bring project management and business analysis skills using agile methodologies and best practices. Tech-Savvy - Experience with Blackline and Netsuite? That's a big plus. Bonus points if you know SWIFT messaging and core banking partner integration. API Guru - You're fluent in XML and JSON APIs and understand how they power payments products. Financial Data Master - You've got hands-on experience in reconciliation processes, managing complex financial data, and understanding billing systems and FX flows. Tool Ninja - You're skilled with Jira, Confluence, Airtable, and Lucidchart (or similar diagramming and collaboration tools). Detail-Obsessed - You don't miss a thing. Your attention to detail and decision-making capabilities are top-notch. Customer Champion - You're the go-to person for questions on features and epics, always advocating for the end-to-end customer experience. Requirements Writer - You can write software requirements, epics, features, user stories, and use cases with ease. Collaborator Extraordinaire - You work seamlessly with people from different disciplines and experience levels. Problem Solver - You have strong analytical and problem-solving skills and a solid understanding of software development processes. Tech Translator - You can clearly communicate technical requirements on product features to software developers. Lead and Shape the Future: This is your chance to build and grow a market from zero to one. Make Real Impact: Your decisions will directly shape Navro's growth journey. Innovative Environment: Be at the forefront of Fintech innovation and payments disruption. Career-Defining Role: This isn't just another job. It's a legacy. Ready to Build Something Big? This is your chance to leave your mark. If you're ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you. Apply now and be part of Navro's journey to revolutionise global payments. Benefits As part of this role, you will receive the following: You will enjoy 26 days of annual leave (excluding Bank holidays) Volunteering and Compassionate leaves Maternity and Paternity leaves Pension Scheme Company Options Scheme Team socials Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc Career frameworks Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice! Working in a diverse and inclusive environment where we ensure that our people thrive Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Questions? Want to demo our product? Reach out to a member of our team.
09/05/2025
Full time
We are looking for a Business Analyst to join our dynamic and growing team. At Navro, we value diversity and are committed to creating an environment where everyone feels supported and empowered to contribute their unique perspectives. We're not just offering a job - we're offering an adventure alongside a great team. Not Your Typical BA Role This isn't your typical Business Analyst role. We're a fast-scaling fintech payments startup where you'll build, innovate, and make an impact from day one. If you're looking for cushy corporate comfort, this isn't the place. But if you're ready to roll up your sleeves, navigate chaos, and help shape the future of payments - read on. We're Navro, a rapidly scaling B2B payments startup, and we're looking for an organised, detailed, self-starter to support the Compliance Tribe in our Product Team. This is your chance - you'll shape our market position, set the vision, and make decisions that impact the entire business. You won't have layers of approval slowing you down. You will have the freedom to make real, impactful decisions from day one. This isn't a passenger role. We're bringing you in for your expertise, and your relentless drive. You will be responsible for understanding both internal and external Navro client needs and translating these needs into clear detailed requirements for the Navro development team. Who We Are We are transforming payments for global platforms and e-commerce businesses. As the world's first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can't be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we'll deliver, failure isn't an option. If we don't do what we said we would, people don't get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity. Requirements You Own It - You're accountable for every insight, every recommendation, and every outcome. If the data's wrong or the strategy misses, it's on you to fix it. You Ask the Hard Questions - You don't just gather requirements; you challenge assumptions, push boundaries, and make us better. Why this solution? Why not another way? You Fix What's Broken - No waiting for permission. If a process is clunky or data is inconsistent, you dive in and solve it. You're Hands-On - One minute you're mapping complex workflows, the next you're deep in the data, identifying trends or validating user stories. You Thrive in Chaos - Startups are messy. Requirements change, priorities shift, and ambiguity is constant. You bring clarity without getting bogged down by rigid processes. You Handle the Pressure - Fast-paced. High stakes. You balance multiple projects, manage tight timelines, and keep moving forward. You're Here for the Journey - This is career-defining. It's hard, rewarding, and not for the faint-hearted. If you're ready to grow alongside Navro, let's build something amazing together. What You'll Be Doing: Turn Ideas into Action - Collaborate with product owners, developers, and system architects to capture feature requests, use cases, and proof of concepts. Prioritize them into user stories and epic backlogs that drive real impact. Find the Opportunities - Use data analysis to spot opportunities for product improvements and make data-driven decisions. Shape the Product Vision - Work closely with product owners and business stakeholders to create and organize product and epic backlogs that align with strategic goals. Make Complex Simple - Interpret external technical documentation to produce clear process flow diagrams and implementation details. Bring Ideas to Life - Write user stories with detailed acceptance criteria, craft epics and features, and deliver essential product documents like release notes and accreditation documentation. Visualize the Solution - Create data and workflow diagrams that support product feature development and clearly map out dependencies. Keep Sprints on Track - Ensure smooth sprint execution by clarifying requirements and helping the development team understand the business context. Lead the Agile Way - Support scrum values by following agile principles, actively participating in daily scrums, planning, refinement, and retrospectives. Solve Problems Fast - Make quick, informed decisions and perform trade-off analysis to keep projects moving toward business goals. Align Vision and Reality - Work with internal and external customers to ensure the product roadmap, features, and user stories align with strategic goals. Create Unforgettable Experiences - Conduct user research, interviews, and usability testing to gather feedback, then collaborate with UX/UI designers to enhance the user experience. Validate and Improve - Participate in product feature sanity checks and lead stakeholder user acceptance testing to ensure every feature delivers value. What We're Looking For: Compliance Champion - You understand Client Onboarding, Sanctions Screening, and Transaction Monitoring processes. You're familiar with software applications that support: KYC / KYB - Know Your Customer / Know Your Business AML - Anti-Money Laundering CDD - Customer Due Diligence FCA Reporting - You get the regs and know how to keep us compliant. Payments Pro - You've been a Business Analyst, Product Owner, or Product Manager in the payments space and know the landscape inside out. Documentation Ace - You can create, update, and distribute product user guides and feature release documentation like a pro. Agile Expert - You bring project management and business analysis skills using agile methodologies and best practices. Tech-Savvy - Experience with Blackline and Netsuite? That's a big plus. Bonus points if you know SWIFT messaging and core banking partner integration. API Guru - You're fluent in XML and JSON APIs and understand how they power payments products. Financial Data Master - You've got hands-on experience in reconciliation processes, managing complex financial data, and understanding billing systems and FX flows. Tool Ninja - You're skilled with Jira, Confluence, Airtable, and Lucidchart (or similar diagramming and collaboration tools). Detail-Obsessed - You don't miss a thing. Your attention to detail and decision-making capabilities are top-notch. Customer Champion - You're the go-to person for questions on features and epics, always advocating for the end-to-end customer experience. Requirements Writer - You can write software requirements, epics, features, user stories, and use cases with ease. Collaborator Extraordinaire - You work seamlessly with people from different disciplines and experience levels. Problem Solver - You have strong analytical and problem-solving skills and a solid understanding of software development processes. Tech Translator - You can clearly communicate technical requirements on product features to software developers. Lead and Shape the Future: This is your chance to build and grow a market from zero to one. Make Real Impact: Your decisions will directly shape Navro's growth journey. Innovative Environment: Be at the forefront of Fintech innovation and payments disruption. Career-Defining Role: This isn't just another job. It's a legacy. Ready to Build Something Big? This is your chance to leave your mark. If you're ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you. Apply now and be part of Navro's journey to revolutionise global payments. Benefits As part of this role, you will receive the following: You will enjoy 26 days of annual leave (excluding Bank holidays) Volunteering and Compassionate leaves Maternity and Paternity leaves Pension Scheme Company Options Scheme Team socials Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc Career frameworks Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice! Working in a diverse and inclusive environment where we ensure that our people thrive Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Questions? Want to demo our product? Reach out to a member of our team.
Digital Performance Analytics Manager, Emerging Markets - EssenceMediacom Worldwide London based EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Bayer. The Role As part of the Adidas Emerging Markets hub team based in xxx, you will focus on delivering performance media analysis to drive optimisation of the >€35m of performance media spend across multiple channels and in 28 markets in Asia, Europe, Middle East and Africa. You will play a pivotal role in data analysis and application of ad tech to grow the adidas business, drive sales, and meet all business objectives. You will contribute to growth Adidas' ecom business by ensuring that media planning and activation teams are making effective data driven decisions by utilising key platforms such as Adobe, Appsflyer and GA4 in the planning and buying process. Key Responsibilities of the role Lead centralised reporting across the region, ensuring consistency & accuracy in reporting and that our markets are using the right data to make the right decisions. Track performance of key test & learn projects and measure incremental impact of changes in strategy. Technical support in utilisation of the key ad platforms ensuring activation teams are following best practice. Aligning campaign data across Mediacom, Client and Third-Party data sources. Creating and ratifying campaign forecasts in line with business KPIs. Working with planning teams to analyse campaign data; to provide actionable insights that will increase effectiveness. Review reports/trends and identify problems with data before it gets passed onto the planning teams. Interpret/identify trends in performance data and deep dive into aspects of performance. Project managing projects from brief, recommending the data source(s) used (and tech with support from Technology Manager) through to completion ensuring all relevant stakeholders are informed. Pro-active problem solving, operating a test and learn process to regularly improve the information produced. Able to identify quickly any potential issues and identify the resolution. Work with the planning & performance teams to engage client on all matters data related and become a trusted advisor to the planning team on this topic. Work with the Measurement Lead to design how we address business challenges and opportunities by using the data to understand what has happened, why it has happened and what we should recommend to do as a consequence. What we think are 3 best things about the job You'll work on a fantastic brand which is elevating performance media to the next level, supporting ambitious growth targets across the region. Be central to driving growth from media, creating the data to inform planning & optimisation decisions. Opportunity to use innovative techniques and technology to redefine performance analysis for Adidas. Who are you / Key skills and experience Ability to extract and filter relevant insights/research to support planning decisions. Experience working with Adobe, Campaign Manager, GA4, Meta & Appsflyer (or similar mobile tracking technology). Useful to have experience working with digital attribution partners & MMM outputs. An excellent grasp of media metrics. Strong communicator and influencer, able to deal with challenging people and senior client situations. Pro-active problem solving, operating a test and learn process to regularly improve the information produced. Excellent attention to detail, a questioning mindset. Calm under pressure and able to juggle multiple projects/client teams. About GroupM GroupM is the leading global media investment management operation serving as the parent company to WPP media agencies including Mindshare, Wavemaker, EssenceMediaCom, and each global operations in their own right with leading market positions. GroupM's primary purpose is to maximize performance of WPP's media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM's focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people. GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.
09/05/2025
Full time
Digital Performance Analytics Manager, Emerging Markets - EssenceMediacom Worldwide London based EssenceMediacom is GroupM's newest and largest agency, committed to delivering marketing breakthroughs for brands. It has disrupted the old models across media, creative, innovation and analytics to find new opportunities for advertisers and deliver truly integrated media solutions. Born out of two pioneering agencies, EssenceMediacom fuses Essence's performance, data, analytics, and creative technology DNA with MediaCom's scaled multichannel audience planning and strategic media expertise. As part of WPP, the world's largest marketing communications services group, and GroupM, WPP's consolidated media investment management arm, we have access to the richest data, most robust benchmarks, and most advanced capabilities in the market. This helps us provide comprehensive solutions to all marketing challenges. Our 'breakthrough' ambition is underpinned by our commitment to 'continuous learning.' We aim to ensure our people fulfil their potential by investing in their whole-person wellbeing, careers, and capabilities, which in turn helps grow our clients' businesses. EssenceMediacom, with 10,000 people across 120 offices in 96 markets, is one of the world's leading communications specialists, with billings of more than US$21 billion (Source: COMvergence, 2021). Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Google, Mars, NBC Universal, Richemont, and Bayer. The Role As part of the Adidas Emerging Markets hub team based in xxx, you will focus on delivering performance media analysis to drive optimisation of the >€35m of performance media spend across multiple channels and in 28 markets in Asia, Europe, Middle East and Africa. You will play a pivotal role in data analysis and application of ad tech to grow the adidas business, drive sales, and meet all business objectives. You will contribute to growth Adidas' ecom business by ensuring that media planning and activation teams are making effective data driven decisions by utilising key platforms such as Adobe, Appsflyer and GA4 in the planning and buying process. Key Responsibilities of the role Lead centralised reporting across the region, ensuring consistency & accuracy in reporting and that our markets are using the right data to make the right decisions. Track performance of key test & learn projects and measure incremental impact of changes in strategy. Technical support in utilisation of the key ad platforms ensuring activation teams are following best practice. Aligning campaign data across Mediacom, Client and Third-Party data sources. Creating and ratifying campaign forecasts in line with business KPIs. Working with planning teams to analyse campaign data; to provide actionable insights that will increase effectiveness. Review reports/trends and identify problems with data before it gets passed onto the planning teams. Interpret/identify trends in performance data and deep dive into aspects of performance. Project managing projects from brief, recommending the data source(s) used (and tech with support from Technology Manager) through to completion ensuring all relevant stakeholders are informed. Pro-active problem solving, operating a test and learn process to regularly improve the information produced. Able to identify quickly any potential issues and identify the resolution. Work with the planning & performance teams to engage client on all matters data related and become a trusted advisor to the planning team on this topic. Work with the Measurement Lead to design how we address business challenges and opportunities by using the data to understand what has happened, why it has happened and what we should recommend to do as a consequence. What we think are 3 best things about the job You'll work on a fantastic brand which is elevating performance media to the next level, supporting ambitious growth targets across the region. Be central to driving growth from media, creating the data to inform planning & optimisation decisions. Opportunity to use innovative techniques and technology to redefine performance analysis for Adidas. Who are you / Key skills and experience Ability to extract and filter relevant insights/research to support planning decisions. Experience working with Adobe, Campaign Manager, GA4, Meta & Appsflyer (or similar mobile tracking technology). Useful to have experience working with digital attribution partners & MMM outputs. An excellent grasp of media metrics. Strong communicator and influencer, able to deal with challenging people and senior client situations. Pro-active problem solving, operating a test and learn process to regularly improve the information produced. Excellent attention to detail, a questioning mindset. Calm under pressure and able to juggle multiple projects/client teams. About GroupM GroupM is the leading global media investment management operation serving as the parent company to WPP media agencies including Mindshare, Wavemaker, EssenceMediaCom, and each global operations in their own right with leading market positions. GroupM's primary purpose is to maximize performance of WPP's media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM's focus is to deliver unrivalled marketplace advantage to its clients, stakeholders and people. GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the more great work we can create together.
Manager - Business Analyst - Speciality, Insurance Technology, FS Location: London Other locations: Primary Location Only Date: 21 Mar 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. We are a trusted advisor for many of the leading EMEIA Specialty Insurance providers. We advise & help them design their strategic roadmaps, architect & execute transformation of their legacy systems & help them acquire a leading position in their customer's mind. Recently we helped a specialty insurer transform the operational platform and data capability to prepare for the London Markets strategic delivery of Lloyd's of London's Blueprint II. You would be working as part of an engagement team whose remit is to effect business transformation. We are looking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Your key responsibilities Managing and leading project teams as part of larger projects; Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model; Managing end-to-end project delivery through effective project management, within agreed financial and time constraints; Ensuring high level of client satisfaction through high quality delivery and performance; Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance); Building long term trusted advisor relationships with our clients; Identifying and pursuing new business opportunities by aiding proposals and pre-sales teams; Assisting in developing EY solutions and supporting tools and methods; Supporting EY practice and people development activities (e.g. recruitment, training), and liaising with service line teams, account and functional specialists. Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues To qualify for the role you must have Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals; Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition; Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for Strong interest and commitment to developing and delivering leading edge solutions We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters
09/05/2025
Full time
Manager - Business Analyst - Speciality, Insurance Technology, FS Location: London Other locations: Primary Location Only Date: 21 Mar 2025 Requisition ID: Our UK Insurance Technology practice empowers some of the biggest Insurance clients to solve their most complex business problems and transform their organisations through embedding the latest technology in their organisation. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Insurance business. We want you to learn how to deliver compelling technology-based builds and solution implementations from the team. Alongside your career development with us, you will gain exposure to some of the biggest and best Insurance companies in the world and find out why our clients value our insights and experience. The opportunity As part of the EY Insurance Technology practice, you will have the opportunity to work across a portfolio of engagements that will challenge you in areas such as Insurance Core Technology implementations, applying Blockchain technology to insurance, Mobile & Portals and Cloud Capabilities. Our EMEIA focus means that our team has a footprint that spans several geographies in Europe and continued investment in our practice has grown the team 30% year-on-year. We are a trusted advisor for many of the leading EMEIA Specialty Insurance providers. We advise & help them design their strategic roadmaps, architect & execute transformation of their legacy systems & help them acquire a leading position in their customer's mind. Recently we helped a specialty insurer transform the operational platform and data capability to prepare for the London Markets strategic delivery of Lloyd's of London's Blueprint II. You would be working as part of an engagement team whose remit is to effect business transformation. We are looking for enthusiastic individuals with an Agile mindset, business problem solving skills, industry knowledge of Insurance and/or Management and Technology Consulting practices to supplement our strong capabilities and fuel our continued growth. Your key responsibilities Managing and leading project teams as part of larger projects; Leading Scrum teams / workstreams as part of large technology programme agile delivery in a cross countries model; Managing end-to-end project delivery through effective project management, within agreed financial and time constraints; Ensuring high level of client satisfaction through high quality delivery and performance; Demonstrating knowledge and experience in one or more market areas and technical skills (i.e. Policy, Billing and Claims in General Insurance or Life Insurance); Building long term trusted advisor relationships with our clients; Identifying and pursuing new business opportunities by aiding proposals and pre-sales teams; Assisting in developing EY solutions and supporting tools and methods; Supporting EY practice and people development activities (e.g. recruitment, training), and liaising with service line teams, account and functional specialists. Skills and attributes for success Solution architecture; Large scale programme delivery (e.g. agile and waterfall) Technology package implementation (i.e. Guidewire, Fadata, Duckcreek, etc.) IT Strategy: Leading and developing a team Ability to engage with stakeholders and manage cross functional projects Ability to manage multiple stakeholder communities with varying levels of experience Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Experience of developing propositions that are current and relevant to our clients Ability to develop and deliver high quality output against stated project objectives and meet tight deadlines High level of drive, commitment to achieving solutions, and ability to work under pressure Team player and leader who openly supports, encourages and shares knowledge with colleagues To qualify for the role you must have Target Operating Model; Process Automation, BPM and Digital Platforms, e.g. Pega, Mobile, Portals; Experience in Insurance gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer Experience of working on large technology implementations from a business or technical perspective with knowledge of requirements gathering and process definition; Track record of successful delivery on large technology implementations, from business requirements gathering through go-live. Ideally, you'll also have Good appreciation of current market trends and how these are likely to impact key industry players Technical grounding and proven experience developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing What we look for Strong interest and commitment to developing and delivering leading edge solutions We look for individuals who show the potential to develop strong client relationships. Ability to demonstrate intellectual strength / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered Team players who openly support, encourage and share knowledge with colleagues What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you About EY As a global provider of assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters
/ MOMENTUM WORLDWIDE / JOB TITLE: ACCOUNT MANAGER (HYBRID) / LOCATION: LONDON / WHY YOU'LL LOVE THIS JOB We believe that what a brand does is more important than what it says-we want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget. We are looking for culturally connected, go-getters who have the hunger to grow themselves and the business. Momentum work with American Express across a wide plethora of events across the team, from managing their activations as the official credit card partner of The Championships, Wimbledon to other cultural events such as Somerset House Summer Series, BST Hyde Park to an array of the busiest venues in UK and Europe. These properties allow American Express to help fans and Cardmembers redefine the way they experience events - whether facilitating presale hospitality access, elevating onsite experiences in meaningful ways, innovating Cardmember payment experiences, or bringing fans closer to the artists they love. Amex has sponsorship deals with sports and music venues across the UK (The Amex Stadium in Brighton, The O2 Arena, OVO Wembley and more). We are looking for an experienced Account Manager, who will play a pivotal role across a wide range of experiential projects at these venues. / WHY YOU'LL LOVE DOING IT AT MOMENTUM We are Momentum Worldwide, an award-winning global creative agency with experiences at our heart. We believe in the power of brand acts to connect with modern audiences, by delivering human-centric connected experiences, that live and breathe in culture. We are a truly global network that collaborates across borders and without boundaries. Our success is built on an agency wide commitment to integration - whether sharing the latest technology, supporting individual's passions, or approaching projects with a unique entrepreneurial mindset. We're always growing, learning and defining new paths - so now's a great time to join in and be a part of our story. / RESPONSIBILITIES Successful delivery of American Express' key brand experience and partnership campaigns with a focus on Amex venues Working with internal creative, strategy and production teams to develop a response to client briefs that are aligned to the brand and business objectives and budget Delivering creative feedback, to ensure that all internal work aligns with the client's needs. Developing and maintaining excellent relationships with key partners and agency teams Support senior team members with all day to day aspects of the project, managing up is as important as managing down. Develop bullet proof client relationships Having a real eye for detail is important, even if delivering at scale. Financial reporting is key both internally and externally: You will manage client budgets and billing structures whilst internally managing the team resource and scope to ensure that as an agency we are working efficiency and profitably. Our client's business is bedded in service so it's crucial that the selected candidate is able to personally demonstrate great service in everything we do. Provide leadership to the internal teams and offer support as needed / WHAT WE'RE LOOKING FOR Agency experience is essential - we will need you to hit the ground running so knowing your briefs from your budgets is key. An interest and understanding of the entertainment industry is preferred but not essential Tenacious and a real can-do attitude - we are a small but mighty team who work to deliver some of the best work within the agency. Strong proficiency with deck writing Strong communication, project management and organisational skills A proactive thinker who can drive projects forward not always with obvious direction Not be afraid to get stuck in You play well with others, of all kinds. And others get you and want to hear more about what you are saying Not be afraid to speak up and keep open and honest lines of communication with the team Flexibility to work outside of your core hours and the occasional weekend when delivering an event Doing it all with a smile on your face! Positivity during the madness of 'silly season' is key to make sure we all get to the end of summer in one piece to raise a glass to undoubted success and stamina At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, colour, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability - or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment. We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
09/05/2025
Full time
/ MOMENTUM WORLDWIDE / JOB TITLE: ACCOUNT MANAGER (HYBRID) / LOCATION: LONDON / WHY YOU'LL LOVE THIS JOB We believe that what a brand does is more important than what it says-we want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget. We are looking for culturally connected, go-getters who have the hunger to grow themselves and the business. Momentum work with American Express across a wide plethora of events across the team, from managing their activations as the official credit card partner of The Championships, Wimbledon to other cultural events such as Somerset House Summer Series, BST Hyde Park to an array of the busiest venues in UK and Europe. These properties allow American Express to help fans and Cardmembers redefine the way they experience events - whether facilitating presale hospitality access, elevating onsite experiences in meaningful ways, innovating Cardmember payment experiences, or bringing fans closer to the artists they love. Amex has sponsorship deals with sports and music venues across the UK (The Amex Stadium in Brighton, The O2 Arena, OVO Wembley and more). We are looking for an experienced Account Manager, who will play a pivotal role across a wide range of experiential projects at these venues. / WHY YOU'LL LOVE DOING IT AT MOMENTUM We are Momentum Worldwide, an award-winning global creative agency with experiences at our heart. We believe in the power of brand acts to connect with modern audiences, by delivering human-centric connected experiences, that live and breathe in culture. We are a truly global network that collaborates across borders and without boundaries. Our success is built on an agency wide commitment to integration - whether sharing the latest technology, supporting individual's passions, or approaching projects with a unique entrepreneurial mindset. We're always growing, learning and defining new paths - so now's a great time to join in and be a part of our story. / RESPONSIBILITIES Successful delivery of American Express' key brand experience and partnership campaigns with a focus on Amex venues Working with internal creative, strategy and production teams to develop a response to client briefs that are aligned to the brand and business objectives and budget Delivering creative feedback, to ensure that all internal work aligns with the client's needs. Developing and maintaining excellent relationships with key partners and agency teams Support senior team members with all day to day aspects of the project, managing up is as important as managing down. Develop bullet proof client relationships Having a real eye for detail is important, even if delivering at scale. Financial reporting is key both internally and externally: You will manage client budgets and billing structures whilst internally managing the team resource and scope to ensure that as an agency we are working efficiency and profitably. Our client's business is bedded in service so it's crucial that the selected candidate is able to personally demonstrate great service in everything we do. Provide leadership to the internal teams and offer support as needed / WHAT WE'RE LOOKING FOR Agency experience is essential - we will need you to hit the ground running so knowing your briefs from your budgets is key. An interest and understanding of the entertainment industry is preferred but not essential Tenacious and a real can-do attitude - we are a small but mighty team who work to deliver some of the best work within the agency. Strong proficiency with deck writing Strong communication, project management and organisational skills A proactive thinker who can drive projects forward not always with obvious direction Not be afraid to get stuck in You play well with others, of all kinds. And others get you and want to hear more about what you are saying Not be afraid to speak up and keep open and honest lines of communication with the team Flexibility to work outside of your core hours and the occasional weekend when delivering an event Doing it all with a smile on your face! Positivity during the madness of 'silly season' is key to make sure we all get to the end of summer in one piece to raise a glass to undoubted success and stamina At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, colour, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability - or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment. We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: We are seeking an IT Hardware Buyer based in London to support procurement operations, focusing on sourcing, purchasing, and managing IT hardware deliveries. The role involves requesting and reviewing supplier quotes, placing orders through a procurement system, and overseeing logistics for global deliveries. You will also ensure proper receipt of goods and resolve invoice-related inquiries in coordination with the Accounts Payable team. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: Requesting and Reviewing Supplier Quotes: Manage the process of requesting quotes from suppliers for IT hardware purchases, ensuring competitive or pre-agreed pricing is supplied. Review quotes to identify the best value for the business, considering price, delivery time, and quality. Maintain positive relationships with suppliers to facilitate ongoing negotiations and timely responses to quote requests. Process necessary agreements and approvals for procurement. Order Management: Place purchase orders through the procurement system, ensuring compliance with internal policies. Ensure accuracy in product specifications, quantities, and pricing. Collaborate with internal teams to align purchases with project timelines. Managing Deliveries and ETA Reporting: Track and manage the delivery of orders, ensuring equipment is shipped to various global locations in line with ETA's. Monitor and report on ETA's for deliveries, providing regular updates to relevant teams and stakeholders. Address any delivery delays or issues by liaising with suppliers and logistics providers to ensure on-time arrival of goods. Assist with inbound requests for goods receipt where necessary. Receipting Goods in a Timely Manner: Ensure goods are properly receipted in the procurement system to close the procurement cycle. Work closely with internal teams to confirm delivery and resolve any discrepancies. Support the resolution of invoice-related issues, such as pricing discrepancies or incorrect billing. Experience and Qualifications: 3-4 years of experience in procurement, purchasing, or a related field, ideally with exposure to IT hardware buying. Experience with procurement tools (e.g., Coupa, SAP, or similar) is highly desirable and excellent analytical skills (Excel). Experience in requesting quotes, reviewing supplier offers, and placing orders with vendors. Knowledge of managing global deliveries and tracking orders to ensure on-time delivery. Strong attention to detail, particularly when reviewing quotes, placing orders, and tracking goods. Effective verbal and written communication skills for engaging with suppliers and internal teams. Ability to troubleshoot and resolve invoice-related discrepancies or procurement issues. Diligent in managing workloads and priorities. Desire to develop skills across procurement functions. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees to achieve a healthy work-life balance.
09/05/2025
Full time
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: We are seeking an IT Hardware Buyer based in London to support procurement operations, focusing on sourcing, purchasing, and managing IT hardware deliveries. The role involves requesting and reviewing supplier quotes, placing orders through a procurement system, and overseeing logistics for global deliveries. You will also ensure proper receipt of goods and resolve invoice-related inquiries in coordination with the Accounts Payable team. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: Requesting and Reviewing Supplier Quotes: Manage the process of requesting quotes from suppliers for IT hardware purchases, ensuring competitive or pre-agreed pricing is supplied. Review quotes to identify the best value for the business, considering price, delivery time, and quality. Maintain positive relationships with suppliers to facilitate ongoing negotiations and timely responses to quote requests. Process necessary agreements and approvals for procurement. Order Management: Place purchase orders through the procurement system, ensuring compliance with internal policies. Ensure accuracy in product specifications, quantities, and pricing. Collaborate with internal teams to align purchases with project timelines. Managing Deliveries and ETA Reporting: Track and manage the delivery of orders, ensuring equipment is shipped to various global locations in line with ETA's. Monitor and report on ETA's for deliveries, providing regular updates to relevant teams and stakeholders. Address any delivery delays or issues by liaising with suppliers and logistics providers to ensure on-time arrival of goods. Assist with inbound requests for goods receipt where necessary. Receipting Goods in a Timely Manner: Ensure goods are properly receipted in the procurement system to close the procurement cycle. Work closely with internal teams to confirm delivery and resolve any discrepancies. Support the resolution of invoice-related issues, such as pricing discrepancies or incorrect billing. Experience and Qualifications: 3-4 years of experience in procurement, purchasing, or a related field, ideally with exposure to IT hardware buying. Experience with procurement tools (e.g., Coupa, SAP, or similar) is highly desirable and excellent analytical skills (Excel). Experience in requesting quotes, reviewing supplier offers, and placing orders with vendors. Knowledge of managing global deliveries and tracking orders to ensure on-time delivery. Strong attention to detail, particularly when reviewing quotes, placing orders, and tracking goods. Effective verbal and written communication skills for engaging with suppliers and internal teams. Ability to troubleshoot and resolve invoice-related discrepancies or procurement issues. Diligent in managing workloads and priorities. Desire to develop skills across procurement functions. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees to achieve a healthy work-life balance.
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