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Trinity College London
Lead Business Analyst
Trinity College London London, UK
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
14/05/2026
Full time
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
Contracts IT Recruitment Consulting Ltd
Senior Python Engineer
Contracts IT Recruitment Consulting Ltd
Senior Python Engineer Contract Length : 12 months Location: 40% office-based p/w - London, Manchester, Birmingham, Cardiff, Northeast. IR35: Inside *Public Sector Experience and relevant accreditation highly desirable* Excellent Rates *Urgent 12 Month contract - Interviewing and hiring now!* This is a *London * Hybrid based role with an excellent immediate start within a Public Sector organisation working on * Leading the design and delivery of scalable Python-based solutions * We're looking for an experienced.*Senior Python Engineer* to join a major government digital transformation programme delivering secure, high-impact services used across the UK. This is an opportunity to play a key role in the design, development, and evolution of complex digital platforms, working alongside multidisciplinary teams in a collaborative Agile environment. What You'll Be Doing Leading the design and delivery of scalable Python-based solutions Building secure, resilient and well-tested applications using Django Translating user and business needs into technical solutions Supporting live services, ensuring performance, stability and continuous improvement Collaborating with Developers, Business Analysts and User-Centred Design specialists Contributing to architecture decisions and technical best practice across multiple workstreams Driving engineering excellence through clean code, testing and documentation What We're Looking For Strong commercial experience with.*Python and Django* Proven experience designing and delivering complex systems end-to-end Strong understanding of software architecture and engineering best practices Experience working within Agile, multidisciplinary teams Excellent stakeholder communication and collaboration skills Ability to thrive in structured, security-conscious environments 5+ years' experience, ideally at Senior or Lead Engineer level Desirable Experience Government Digital Service (GDS) delivery environments Public sector, defence or highly regulated industries Experience working on secure programmes requiring enhanced pre-engagement screening and background verification Please send your CV or call Javaid to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.
12/06/2026
Contractor
Senior Python Engineer Contract Length : 12 months Location: 40% office-based p/w - London, Manchester, Birmingham, Cardiff, Northeast. IR35: Inside *Public Sector Experience and relevant accreditation highly desirable* Excellent Rates *Urgent 12 Month contract - Interviewing and hiring now!* This is a *London * Hybrid based role with an excellent immediate start within a Public Sector organisation working on * Leading the design and delivery of scalable Python-based solutions * We're looking for an experienced.*Senior Python Engineer* to join a major government digital transformation programme delivering secure, high-impact services used across the UK. This is an opportunity to play a key role in the design, development, and evolution of complex digital platforms, working alongside multidisciplinary teams in a collaborative Agile environment. What You'll Be Doing Leading the design and delivery of scalable Python-based solutions Building secure, resilient and well-tested applications using Django Translating user and business needs into technical solutions Supporting live services, ensuring performance, stability and continuous improvement Collaborating with Developers, Business Analysts and User-Centred Design specialists Contributing to architecture decisions and technical best practice across multiple workstreams Driving engineering excellence through clean code, testing and documentation What We're Looking For Strong commercial experience with.*Python and Django* Proven experience designing and delivering complex systems end-to-end Strong understanding of software architecture and engineering best practices Experience working within Agile, multidisciplinary teams Excellent stakeholder communication and collaboration skills Ability to thrive in structured, security-conscious environments 5+ years' experience, ideally at Senior or Lead Engineer level Desirable Experience Government Digital Service (GDS) delivery environments Public sector, defence or highly regulated industries Experience working on secure programmes requiring enhanced pre-engagement screening and background verification Please send your CV or call Javaid to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.
Octopus Computer Associates
Linux RedHat SME - MUST HAVE SC CLEARANCE - Wokingham and remote - 4 months+
Octopus Computer Associates Wokingham, Berkshire
Linux RedHat SME - MUST HAVE SC CLEARANCE - Wokingham and remote - 4 months+/RATE: £437 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Linux RedHat SME. Please find some details below: Location: Hybrid 40% remote - 60% office (Wokingham) MUST BE PAYE THROUGH UMBRELLA CANDIDATES MUST HAVE SC CLEARANCE Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
12/06/2026
Contractor
Linux RedHat SME - MUST HAVE SC CLEARANCE - Wokingham and remote - 4 months+/RATE: £437 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Linux RedHat SME. Please find some details below: Location: Hybrid 40% remote - 60% office (Wokingham) MUST BE PAYE THROUGH UMBRELLA CANDIDATES MUST HAVE SC CLEARANCE Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Network IT Recruitment
EUC Technical Lead (DV Cleared)
Network IT Recruitment Taunton, Somerset
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
12/06/2026
Contractor
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
Synergize Consulting Ltd
SC Cleared Red Hat SME
Synergize Consulting Ltd Wokingham, Berkshire
We are supporting a major global technology consultancy on a critical enterprise infrastructure programme and are seeking an experienced Red Hat SME to provide technical leadership across a complex Linux environment. This role will suit a highly experienced Red Hat professional with strong infrastructure, automation, and platform management expertise, combined with the ability to lead technical teams and engage directly with stakeholders. Key Responsibilities Design, build and manage Red Hat Enterprise Linux environments (RHEL 8, 9 and 10) Lead and support a team of Red Hat Subject Matter Experts Design and manage Red Hat Satellite and Ansible Automation Platform solutions Support and optimise VMware-based infrastructure Produce technical documentation, reports and architectural design artefacts Ensure high availability and performance of business-critical systems Provide technical leadership and problem resolution within an ITIL/DevSecOps environment Work closely with customers and stakeholders to deliver infrastructure improvements and operational excellence Essential Skills & Experience Active SC Clearance 10+ years' experience supporting enterprise IT infrastructure environments Strong expertise in Red Hat Enterprise Linux (RHEL 8/9/10) Proven experience with Red Hat Satellite Strong experience with Ansible Automation Platform VMware administration and support experience Experience leading small technical teams Strong understanding of networking concepts, protocols and infrastructure Experience producing and reviewing architectural design documentation Excellent troubleshooting, communication and stakeholder management skills Experience working within ITIL and/or DevSecOps environments Desirable Experience supporting large-scale enterprise or government environments Knowledge of emerging infrastructure technologies and industry best practice Experience supporting highly available, Real Time operational systems This is an excellent opportunity to join a high-profile programme delivering critical infrastructure services within a complex enterprise environment.
12/06/2026
Contractor
We are supporting a major global technology consultancy on a critical enterprise infrastructure programme and are seeking an experienced Red Hat SME to provide technical leadership across a complex Linux environment. This role will suit a highly experienced Red Hat professional with strong infrastructure, automation, and platform management expertise, combined with the ability to lead technical teams and engage directly with stakeholders. Key Responsibilities Design, build and manage Red Hat Enterprise Linux environments (RHEL 8, 9 and 10) Lead and support a team of Red Hat Subject Matter Experts Design and manage Red Hat Satellite and Ansible Automation Platform solutions Support and optimise VMware-based infrastructure Produce technical documentation, reports and architectural design artefacts Ensure high availability and performance of business-critical systems Provide technical leadership and problem resolution within an ITIL/DevSecOps environment Work closely with customers and stakeholders to deliver infrastructure improvements and operational excellence Essential Skills & Experience Active SC Clearance 10+ years' experience supporting enterprise IT infrastructure environments Strong expertise in Red Hat Enterprise Linux (RHEL 8/9/10) Proven experience with Red Hat Satellite Strong experience with Ansible Automation Platform VMware administration and support experience Experience leading small technical teams Strong understanding of networking concepts, protocols and infrastructure Experience producing and reviewing architectural design documentation Excellent troubleshooting, communication and stakeholder management skills Experience working within ITIL and/or DevSecOps environments Desirable Experience supporting large-scale enterprise or government environments Knowledge of emerging infrastructure technologies and industry best practice Experience supporting highly available, Real Time operational systems This is an excellent opportunity to join a high-profile programme delivering critical infrastructure services within a complex enterprise environment.
Hays Specialist Recruitment
DV Cleared End User Computing Technical Lead
Hays Specialist Recruitment Taunton, Somerset
DV Cleared End User Computing Technical Lead £720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and life cycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return £720 Per Day, Inside IR35 6 months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
12/06/2026
Contractor
DV Cleared End User Computing Technical Lead £720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and life cycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return £720 Per Day, Inside IR35 6 months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Experis IT
Customer Experience Manager (CX)
Experis IT Sheffield, Yorkshire
Customer Experience Manager (CX) The location of the role is Sheffield (hybrid working) . The duration of the contract is 5 months initially (with extension) . The pay rate on offer is £650 - £730 per day (via Umbrella) . The client is a leading financial services organisation. Role description Principal Responsibilities: Delivering Great Digital Journeys; Leading a team working on CTOp App. Processes to support our new Enablement Customer Experience priority initiatives, the primary focus is Journey mapping to improve customer experience and to help guide product owners to focus on improving reliability of their services. This work underpins a number of our transformation initiatives for 2026 as it will allow us to measure success of our products offer to our customers. Role Description Customer Experience are responsible for ensuring CTO Stakeholders, Product Owners are delivering their desired outcomes using the bank's technology products and services. This position requires a combination of technical, business analysis, strategic, and customer-focused skills to ensure the bank's technology products meet the needs of its customers, stakeholders, and the bank's business goals within CTO. It is a critical role that requires a deep understanding of stakeholder needs, technology, and financial services. The ideal candidate will have a passion for customer success and understanding customer journeys, a customer-focused mindset, championing digital technologies and a track record of delivering results in a fast-paced, dynamic environment. Key accountabilities of the role Identify and analyze high-friction customer journeys within CTO products; conduct comprehensive journey mapping and develop strategic improvement plans to enhance overall customer satisfaction. Implement the Journey Satisfaction (JSAT) Score framework to accurately measure and reflect customer satisfaction across key touchpoints. Provide expert consultancy and coaching to Customer Experience teams on journey mapping methodologies; deliver "train-the-trainer" sessions to build internal capability. Present findings, insights, and progress updates to senior stakeholders; secure sponsorship and support for key initiatives and escalate issues when necessary. Collaborate closely with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer experiences rather than feature output alone. Partner with Product teams to educate customers, improving product knowledge and adoption through targeted enablement and communication initiatives. To be successful in this role, they should meet the following requirements: Proven experience in customer success, product/journey mapping or a related field, with a track record of designing and delivering impactful improvement programs. Project Management and Business Analysis skills preferred Strong leadership and team management skills, with the ability to inspire and mentor team members to achieve shared goals. Excellent communication and collaboration abilities, capable of working effectively with cross-functional teams, stakeholders, and senior leadership. Strategic thinking and problem-solving capabilities, with experience translating customer feedback into actionable plans and measurable outcomes. Strong analytical skills, with the ability to interpret data, track key performance indicators (KPIs), and present actionable insights. Expertise in managing documentation and processes using platforms If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
12/06/2026
Contractor
Customer Experience Manager (CX) The location of the role is Sheffield (hybrid working) . The duration of the contract is 5 months initially (with extension) . The pay rate on offer is £650 - £730 per day (via Umbrella) . The client is a leading financial services organisation. Role description Principal Responsibilities: Delivering Great Digital Journeys; Leading a team working on CTOp App. Processes to support our new Enablement Customer Experience priority initiatives, the primary focus is Journey mapping to improve customer experience and to help guide product owners to focus on improving reliability of their services. This work underpins a number of our transformation initiatives for 2026 as it will allow us to measure success of our products offer to our customers. Role Description Customer Experience are responsible for ensuring CTO Stakeholders, Product Owners are delivering their desired outcomes using the bank's technology products and services. This position requires a combination of technical, business analysis, strategic, and customer-focused skills to ensure the bank's technology products meet the needs of its customers, stakeholders, and the bank's business goals within CTO. It is a critical role that requires a deep understanding of stakeholder needs, technology, and financial services. The ideal candidate will have a passion for customer success and understanding customer journeys, a customer-focused mindset, championing digital technologies and a track record of delivering results in a fast-paced, dynamic environment. Key accountabilities of the role Identify and analyze high-friction customer journeys within CTO products; conduct comprehensive journey mapping and develop strategic improvement plans to enhance overall customer satisfaction. Implement the Journey Satisfaction (JSAT) Score framework to accurately measure and reflect customer satisfaction across key touchpoints. Provide expert consultancy and coaching to Customer Experience teams on journey mapping methodologies; deliver "train-the-trainer" sessions to build internal capability. Present findings, insights, and progress updates to senior stakeholders; secure sponsorship and support for key initiatives and escalate issues when necessary. Collaborate closely with Product teams to drive process and product enhancements aimed at improving the overall digital customer journey experience. Champion customer centricity by helping Product teams understand customer pain points, ensuring product development focuses on delivering exceptional customer experiences rather than feature output alone. Partner with Product teams to educate customers, improving product knowledge and adoption through targeted enablement and communication initiatives. To be successful in this role, they should meet the following requirements: Proven experience in customer success, product/journey mapping or a related field, with a track record of designing and delivering impactful improvement programs. Project Management and Business Analysis skills preferred Strong leadership and team management skills, with the ability to inspire and mentor team members to achieve shared goals. Excellent communication and collaboration abilities, capable of working effectively with cross-functional teams, stakeholders, and senior leadership. Strategic thinking and problem-solving capabilities, with experience translating customer feedback into actionable plans and measurable outcomes. Strong analytical skills, with the ability to interpret data, track key performance indicators (KPIs), and present actionable insights. Expertise in managing documentation and processes using platforms If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Network IT Recruitment
EUC Technical Lead (DV Cleared)
Network IT Recruitment Taunton, Somerset
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
12/06/2026
Contractor
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
Network IT
EUC Technical Lead (DV Cleared)
Network IT Taunton, Somerset
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 Months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
12/06/2026
Full time
Network IT is currently recruiting for a brilliant business in the South West of England, who are looking for an EUC Technical Lead to provide technical leadership across their end-user technology estate. You will act as the subject matter expert for EUC services, driving technical excellence, mentoring team members, and ensuring users have secure, reliable, and effective technology solutions that support business productivity. The background our client is looking for is a mix of leadership experience within infrastructure, along with the technical routing with EUC technologies such as SCCM, M365, Windows etc. Please note this is a DV Cleared role, candidates with active DV Clearance are a strong preference, due to onboarding timelines. You must be a British Citizen to be considered. Role: EUC Tech Lead Duration: 6 Months Rate: £740 per day Status: Inside IR35 Location: Taunton Working Practice: 4 days a week onsite Key Responsibilities Provide technical leadership for desktops, laptops, mobile devices, Microsoft 365, and associated EUC technologies. Act as the senior escalation point for complex technical incidents and service requests. Lead the evaluation, design, and implementation of new EUC technologies and solutions. Develop and maintain technical standards, documentation, and best practices. Mentor and support technical team members, promoting knowledge sharing and continuous improvement. Collaborate with IT teams and stakeholders to deliver integrated, secure, and user focused solutions. Identify opportunities for service improvement, automation, and operational efficiency. Ensure compliance with security policies, regulatory requirements, and industry standards. Essential Skills & Experience Strong technical expertise in End User Computing, including Windows, Microsoft 365, Intune, SCCM/MECM, networking, remote access, and file sharing technologies. Proven experience leading technical teams and directing the delivery of complex technical work. Advanced troubleshooting and problem-solving skills, with experience managing escalated incidents. Solid understanding of ITIL principles, service management processes, and industry best practices. Experience designing and implementing technical solutions and supporting project delivery. Strong knowledge of IT security principles, governance, and compliance requirements. Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearly. Experience producing technical documentation, standards, and quality assurance processes. DV Clearance.
Control Tester
Pertemps Thames Water Reading, Berkshire
As a Control Tester , you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives. Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary between £40,000 and £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
12/06/2026
Full time
As a Control Tester , you will play a key role within the Information Security team at Thames Water, supporting the Control Testing & Assurance Manager in delivering cybersecurity control testing activities across multiple security domains. Working closely with cybersecurity leadership, service owners, and control owners, you will help ensure security controls are effectively designed, implemented, and operating as intended across the organisation. This role contributes to the Cybersecurity Control Testing & Assurance programme by assessing control effectiveness, gathering evidence, and supporting the organisation's wider security and compliance objectives. You will collaborate with stakeholders across the business to ensure testing activities are executed efficiently while maintaining high standards of documentation and reporting. To be considered for this position, candidates must be eligible to obtain security clearance to a minimum of Counter Terrorist Check (CTC) level. What you'll be doing as a Control Tester Assist in the execution of cybersecurity control testing activities in accordance with defined procedures, templates, and standards. Support the development and localisation of test scripts tailored to specific control environments. Gather and document evidence to assess the design and operational effectiveness of cybersecurity controls. Collaborate with control owners and service owners to clarify control objectives and facilitate smooth testing execution. Maintain accurate documentation for each control assessment, including test plans, results, and supporting evidence. Produce clear and consistent reports detailing testing outcomes and observations. Escalate issues, control deficiencies, or delays to the Control Testing & Assurance Manager. Contribute to the continuous improvement of the control testing framework, methodologies, and documentation. Work with key business stakeholders to support the organisation's cybersecurity and compliance objectives. Support the wider cybersecurity assurance programme through structured testing and evidence-based analysis. Base location - Hybrid - Clearwater Court, Reading. Working pattern - 36 hours Monday to Friday. What you should bring to the role Experience in IT audit, IT risk, or cybersecurity control testing within an enterprise environment. Understanding of cybersecurity control frameworks and assurance methodologies. Strong analytical and problem-solving skills with the ability to assess control effectiveness. Experience working collaboratively with technical teams and business stakeholders. Ability to manage tasks independently while contributing to team objectives. Strong written and verbal communication skills, including clear documentation and reporting. Good planning and organisational skills with attention to detail. Technical experience and skills Understanding of cybersecurity domains, including Threat Intelligence, Vulnerability Management, Security Testing, Security Architecture, Infrastructure Protection, Application Security, Identity and Access Management, Incident Investigation & Response, and Cryptography. Familiarity with information security control frameworks such as COBIT or COSO. Ability to gather, analyse, and document evidence related to the design and operational effectiveness of security controls. Experience in maintaining structured documentation, including test plans, assessment results, and reports. Desirable qualifications and experience Experience working in a regulated environment. Experience within the water utility industry or other large, complex critical national infrastructure organisations. Desirable technical skills and qualifications Professional certifications such as CISA, CISSP, CRISC, or ISO 27001 Lead Auditor. What's in it for you? Competitive salary between £40,000 and £55,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Michael Page Technology
Principal Business Analyst (12mth FTC)
Michael Page Technology
The Principal Business Analyst will play a pivotal role in driving technology initiatives within the industrial and manufacturing industry. Based in a brand new Birmingham office 4 days per week, this role will focus on delivering impactful solutions to meet business needs effectively. Client Details The hiring company is a reputable organisation within the industrial and manufacturing sector. It operates as a medium-sized entity, offering robust services and solutions to its clients while fostering innovation and efficiency. Description Collaborate with stakeholders to gather and analyse business requirements within the technology department. Translate business needs into detailed technical specifications and process workflows. Lead cross-functional teams to deliver technology-driven projects on time and within scope. Act as a key liaison between business units and technology teams to ensure alignment. Conduct impact assessments and feasibility studies for proposed solutions. Develop and maintain documentation, including business cases, user stories, and process maps. Identify opportunities for process improvements and propose innovative solutions. Provide guidance and mentorship to junior analysts within the team. Profile A successful Principal Business Analyst should have: A strong background in business analysis, particularly within the industrial or manufacturing industry. Proven experience in delivering technology-focused projects and solutions. Exceptional communication skills to engage with stakeholders at all levels. The ability to work effectively in a collaborative, cross-functional environment. Proficiency in creating detailed technical documentation and process workflows. A results-driven mindset with a focus on achieving business objectives. Enjoys a collaborative, in-office approach with 4 days per week on site in Birmingham Job Offer A salary of £70,000 - £80,000 per annum. Comprehensive benefits package. Opportunity to work on impactful projects within the industrial and manufacturing sector. Role based in Birmingham with potential of permanent role at the end of the fixed term.
12/06/2026
Contractor
The Principal Business Analyst will play a pivotal role in driving technology initiatives within the industrial and manufacturing industry. Based in a brand new Birmingham office 4 days per week, this role will focus on delivering impactful solutions to meet business needs effectively. Client Details The hiring company is a reputable organisation within the industrial and manufacturing sector. It operates as a medium-sized entity, offering robust services and solutions to its clients while fostering innovation and efficiency. Description Collaborate with stakeholders to gather and analyse business requirements within the technology department. Translate business needs into detailed technical specifications and process workflows. Lead cross-functional teams to deliver technology-driven projects on time and within scope. Act as a key liaison between business units and technology teams to ensure alignment. Conduct impact assessments and feasibility studies for proposed solutions. Develop and maintain documentation, including business cases, user stories, and process maps. Identify opportunities for process improvements and propose innovative solutions. Provide guidance and mentorship to junior analysts within the team. Profile A successful Principal Business Analyst should have: A strong background in business analysis, particularly within the industrial or manufacturing industry. Proven experience in delivering technology-focused projects and solutions. Exceptional communication skills to engage with stakeholders at all levels. The ability to work effectively in a collaborative, cross-functional environment. Proficiency in creating detailed technical documentation and process workflows. A results-driven mindset with a focus on achieving business objectives. Enjoys a collaborative, in-office approach with 4 days per week on site in Birmingham Job Offer A salary of £70,000 - £80,000 per annum. Comprehensive benefits package. Opportunity to work on impactful projects within the industrial and manufacturing sector. Role based in Birmingham with potential of permanent role at the end of the fixed term.
Electronic Architect / Project Lead
Verso Recruitment
Product Architect / Project Lead (Embedded Instrumentation) Location: North East England Salary / Package: £70-90K A well-established R&D-led manufacturer of professional electronic instruments is seeking a Product Architect to lead the development of complex new products from concept through to production. This is a hands-on technical leadership role, combining system architecture and project leadership with direct involvement in embedded development. You'll lead multidisciplinary engineering teams across firmware, hardware, mechanical and software, working in close partnership with Product Management to translate market and customer requirements into deliverable engineering plans and successful products. Key responsibilities Lead engineering teams through all phases of product development, from concept to production release Define and own system architecture for integrated products spanning embedded firmware, hardware interfaces, mechanical design and software tooling Manage day-to-day technical execution, resolving cross-functional dependencies and technical challenges Contribute hands-on to embedded software development, including design, coding, debugging and validation Work with Project Managers to develop schedules, manage risk and track progress against milestones Ensure thorough system verification and validation, with a focus on accuracy, robustness and compliance Support design transfer into manufacturing, including test fixtures, documentation and production ramp-up Provide mentorship and technical leadership across the engineering team Essential skills and experience Bachelor's or master's degree in Electrical/Electronic Engineering, Computer Engineering or a related discipline 10+ years in embedded systems development, ideally within precision instrumentation or measurement products Strong project management skills with a proven track record of leading product development projects to completion Proficient in C/C++, with a strong understanding of microcontroller-based and real-time embedded systems Skilled in schematic capture and PCB layout Experience working within an electronics manufacturing environment Comfortable working with Product Managers to define features, prioritise trade-offs and iterate on prototypes Experienced with Git, Azure DevOps, JIRA and similar collaborative development tools Strong interpersonal and communication skills in cross-disciplinary technical environments Desirable Hands-on experience with measurement and instrumentation principles Familiarity with calibration techniques, traceability requirements and lab standards Knowledge of compliance testing (EMC, safety) and certification processes Experience with test automation, embedded Linux or wireless communication protocols Prior work with contract manufacturers or third-party design partners Why apply A genuinely hands-on architecture and leadership role in a collaborative, technically demanding R&D environment, building products that professionals rely on. You'll have real influence over both the technical roadmap and product strategy. You may have previously held the following roles. Embedded Systems Engineer, Senior Firmware Engineer, Hardware Design Engineer, Electronics Design Engineer, Embedded Software Team Lead, R&D Engineering Manager, Technical Lead, Principal Embedded Engineer, Electronic Design, Systems Architect, Product Development Lead or Instrumentation Engineer, and you are now looking to step into a broader architecture and leadership position while staying hands-on. JBRP1_UKTJ
12/06/2026
Full time
Product Architect / Project Lead (Embedded Instrumentation) Location: North East England Salary / Package: £70-90K A well-established R&D-led manufacturer of professional electronic instruments is seeking a Product Architect to lead the development of complex new products from concept through to production. This is a hands-on technical leadership role, combining system architecture and project leadership with direct involvement in embedded development. You'll lead multidisciplinary engineering teams across firmware, hardware, mechanical and software, working in close partnership with Product Management to translate market and customer requirements into deliverable engineering plans and successful products. Key responsibilities Lead engineering teams through all phases of product development, from concept to production release Define and own system architecture for integrated products spanning embedded firmware, hardware interfaces, mechanical design and software tooling Manage day-to-day technical execution, resolving cross-functional dependencies and technical challenges Contribute hands-on to embedded software development, including design, coding, debugging and validation Work with Project Managers to develop schedules, manage risk and track progress against milestones Ensure thorough system verification and validation, with a focus on accuracy, robustness and compliance Support design transfer into manufacturing, including test fixtures, documentation and production ramp-up Provide mentorship and technical leadership across the engineering team Essential skills and experience Bachelor's or master's degree in Electrical/Electronic Engineering, Computer Engineering or a related discipline 10+ years in embedded systems development, ideally within precision instrumentation or measurement products Strong project management skills with a proven track record of leading product development projects to completion Proficient in C/C++, with a strong understanding of microcontroller-based and real-time embedded systems Skilled in schematic capture and PCB layout Experience working within an electronics manufacturing environment Comfortable working with Product Managers to define features, prioritise trade-offs and iterate on prototypes Experienced with Git, Azure DevOps, JIRA and similar collaborative development tools Strong interpersonal and communication skills in cross-disciplinary technical environments Desirable Hands-on experience with measurement and instrumentation principles Familiarity with calibration techniques, traceability requirements and lab standards Knowledge of compliance testing (EMC, safety) and certification processes Experience with test automation, embedded Linux or wireless communication protocols Prior work with contract manufacturers or third-party design partners Why apply A genuinely hands-on architecture and leadership role in a collaborative, technically demanding R&D environment, building products that professionals rely on. You'll have real influence over both the technical roadmap and product strategy. You may have previously held the following roles. Embedded Systems Engineer, Senior Firmware Engineer, Hardware Design Engineer, Electronics Design Engineer, Embedded Software Team Lead, R&D Engineering Manager, Technical Lead, Principal Embedded Engineer, Electronic Design, Systems Architect, Product Development Lead or Instrumentation Engineer, and you are now looking to step into a broader architecture and leadership position while staying hands-on. JBRP1_UKTJ
Senior Technical Author
Chroma Recruitment Ltd Leeds, Yorkshire
Aglobal leading Special Purpose Machinery manufacturerare seeking an experienced and motivatedSenior Technical Authorto jointheir growing engineeringteam. As aSenior Technical Author, youll lead thecompaniespublications team and be responsible for overseeing the creation, management, and continuous improvement of machine manuals, standard operating procedures (SOPs), technical bulletins and ensuring all documentation is accurate, compliant, and delivered on time. The successful candidate will play a key role in driving innovation in technical documentation, supporting business functions across the organisation, and developing a high-performing team. Senior Technical Author Requirements: 5+ years experiencein a Technical Author role within an Engineering/Manufacturing environment. Knowledge ofCortona 3D (essential), ARAS, Adobe products, and Microsoft Office. Strong understanding of CE and UKCA documentation legislation and compliance requirements. Detail-oriented, organised, and able to meet deadlines. Senior Technical Author Benefits: 15% Annual Bonus 25 Holidays + Bank Holidays Private Healthcare Early Friday Finish Excellent Pension Scheme(Up-to 15%) On-site parking Social Events If you have the required skills for thisSenior Technical Authorposition or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can also callBeth Rowlettfor a confidential chat. If this role isnt of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme. Chroma Recruitment is acting as an employment business with regards to this position. JBRP1_UKTJ
12/06/2026
Full time
Aglobal leading Special Purpose Machinery manufacturerare seeking an experienced and motivatedSenior Technical Authorto jointheir growing engineeringteam. As aSenior Technical Author, youll lead thecompaniespublications team and be responsible for overseeing the creation, management, and continuous improvement of machine manuals, standard operating procedures (SOPs), technical bulletins and ensuring all documentation is accurate, compliant, and delivered on time. The successful candidate will play a key role in driving innovation in technical documentation, supporting business functions across the organisation, and developing a high-performing team. Senior Technical Author Requirements: 5+ years experiencein a Technical Author role within an Engineering/Manufacturing environment. Knowledge ofCortona 3D (essential), ARAS, Adobe products, and Microsoft Office. Strong understanding of CE and UKCA documentation legislation and compliance requirements. Detail-oriented, organised, and able to meet deadlines. Senior Technical Author Benefits: 15% Annual Bonus 25 Holidays + Bank Holidays Private Healthcare Early Friday Finish Excellent Pension Scheme(Up-to 15%) On-site parking Social Events If you have the required skills for thisSenior Technical Authorposition or would like to learn more then please get in touch ASAP with an up-to-date copy of your CV. You can also callBeth Rowlettfor a confidential chat. If this role isnt of interest, but you know of someone who could be, Chroma Recruitment operates a referral scheme. Chroma Recruitment is acting as an employment business with regards to this position. JBRP1_UKTJ
TXP
Security Architect
TXP
Location: London, 4 days a week on site Outside IR35 contract - (Apply online only) a day We are looking for an SC, preferably DV cleared self-motivated and experienced Security Architect to lead in bringing enhanced and new services into what is key government asset. Working within a specialist services company you will drive and/or create the necessary artefacts to help the client organisation deliver rapid change. You will have excellent interpersonal skills and a pragmatic approach to getting change through delivered successfully through the internal Security Governance group. Key Responsibilities: The ideal candidate will have come from a strong technical background, and have an understanding of attack vectors for high threat environments, across both proprietary and open-source technology stacks. You will advise and enable technical teams to make security decisions and provide advice and guidance, ensuring the effective use of common tools and patterns. You will have a proactive responsibility to deliver secure systems and implement proportionate controls to enable successful business outcomes. This role offers the opportunity to play a critical part in protecting some of the UK's most sensitive information. If you thrive in an exciting and complex environment and can bring experience and delivery into the team then you will be able to make a real difference in this role. What will you be doing? You will deliver technical security design, and/or provide assurance of technical security design, and be able to justify and communicate design decisions. Working closely with the Security function, you will be responsible for the design of architectures utilising leading edge technologies. Working to deliver some key enhancements and new services operating in the Tier2/3 security space, you will assist in setting the strategic direction for security architecture, including the development and implementation of frameworks that will assist in maintaining acceptable level of technical risk. You will recommend security controls and identify solutions that support business objectives. You will work out subtle security needs and understand the risk impact of vulnerabilities on existing and future designs and systems. You will advise on important security-related technologies and assess the risk associated with proposed changes. You will provide specialist advice and recommend approaches across teams and various stakeholders. You can manage stakeholders' expectations and be flexible, adapting to stakeholders' reactions to reach consensus. Candidate Qualities. Essential SC, willing to undertake DV Clearance Proven experience in Security Architecture within the Government cleared environments. You will have practical hands-on experience in security architecture and design and assessments including within programmes, projects or a product-centric organisation. You will have a good understanding of a broad range of industry-standard technologies, both proprietary and open source, across a diverse range of Microsoft and Linux-based deployments, across physical, virtual and containerised compute. You will have experience in securing Mobile devices and their services including device management (MDM) and their policies and Identity solutions. You will have experience in working in an architecture function and developing the vision, principles and strategy for security architects for a set of products, projects and technologies. You will have experience of working to, and assisting in the creation of, security standards, blueprints, reference architectures, roadmaps, transition states and target solutions across multiple services. You will have direct experience of interacting with, and influencing, senior stakeholders and a wide range of people across large teams, departments, suppliers and customers. Experienced process owner and team player Good communicator across all levels Desirable You will have experience designing solutions utilising leading-edge security NDR, IDS and IPS tools like Corelight, Corvil (IPS/IDS), FireEye, Cisco Secure Network Analytics. You will have experience designing/assessing security architectures across a range of modern deployment technologies, including containerised workloads in Kubernetes and Docker Swarm/Enterprise, virtualised platforms such as VMware, and CI/CD pipelines using tools like Jenkins and Azure DevOps You will have strong networking experience including Mobile Networks (4G etc) You will have experience with non-Microsoft Operating Systems including iOS for Mobile You will have experience of providing security design and architecture expertise across the development lifecycle utilising both waterfall and agile methods. You will have experience of adopting security standards and frameworks (such as NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK) within public or private sector. You will have experience in creating/managing User and System usage policy documentation (SyOps ConOps etc for Government Systems.)
12/06/2026
Contractor
Location: London, 4 days a week on site Outside IR35 contract - (Apply online only) a day We are looking for an SC, preferably DV cleared self-motivated and experienced Security Architect to lead in bringing enhanced and new services into what is key government asset. Working within a specialist services company you will drive and/or create the necessary artefacts to help the client organisation deliver rapid change. You will have excellent interpersonal skills and a pragmatic approach to getting change through delivered successfully through the internal Security Governance group. Key Responsibilities: The ideal candidate will have come from a strong technical background, and have an understanding of attack vectors for high threat environments, across both proprietary and open-source technology stacks. You will advise and enable technical teams to make security decisions and provide advice and guidance, ensuring the effective use of common tools and patterns. You will have a proactive responsibility to deliver secure systems and implement proportionate controls to enable successful business outcomes. This role offers the opportunity to play a critical part in protecting some of the UK's most sensitive information. If you thrive in an exciting and complex environment and can bring experience and delivery into the team then you will be able to make a real difference in this role. What will you be doing? You will deliver technical security design, and/or provide assurance of technical security design, and be able to justify and communicate design decisions. Working closely with the Security function, you will be responsible for the design of architectures utilising leading edge technologies. Working to deliver some key enhancements and new services operating in the Tier2/3 security space, you will assist in setting the strategic direction for security architecture, including the development and implementation of frameworks that will assist in maintaining acceptable level of technical risk. You will recommend security controls and identify solutions that support business objectives. You will work out subtle security needs and understand the risk impact of vulnerabilities on existing and future designs and systems. You will advise on important security-related technologies and assess the risk associated with proposed changes. You will provide specialist advice and recommend approaches across teams and various stakeholders. You can manage stakeholders' expectations and be flexible, adapting to stakeholders' reactions to reach consensus. Candidate Qualities. Essential SC, willing to undertake DV Clearance Proven experience in Security Architecture within the Government cleared environments. You will have practical hands-on experience in security architecture and design and assessments including within programmes, projects or a product-centric organisation. You will have a good understanding of a broad range of industry-standard technologies, both proprietary and open source, across a diverse range of Microsoft and Linux-based deployments, across physical, virtual and containerised compute. You will have experience in securing Mobile devices and their services including device management (MDM) and their policies and Identity solutions. You will have experience in working in an architecture function and developing the vision, principles and strategy for security architects for a set of products, projects and technologies. You will have experience of working to, and assisting in the creation of, security standards, blueprints, reference architectures, roadmaps, transition states and target solutions across multiple services. You will have direct experience of interacting with, and influencing, senior stakeholders and a wide range of people across large teams, departments, suppliers and customers. Experienced process owner and team player Good communicator across all levels Desirable You will have experience designing solutions utilising leading-edge security NDR, IDS and IPS tools like Corelight, Corvil (IPS/IDS), FireEye, Cisco Secure Network Analytics. You will have experience designing/assessing security architectures across a range of modern deployment technologies, including containerised workloads in Kubernetes and Docker Swarm/Enterprise, virtualised platforms such as VMware, and CI/CD pipelines using tools like Jenkins and Azure DevOps You will have strong networking experience including Mobile Networks (4G etc) You will have experience with non-Microsoft Operating Systems including iOS for Mobile You will have experience of providing security design and architecture expertise across the development lifecycle utilising both waterfall and agile methods. You will have experience of adopting security standards and frameworks (such as NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK) within public or private sector. You will have experience in creating/managing User and System usage policy documentation (SyOps ConOps etc for Government Systems.)
Ruleguard
Solutions Engineer
Ruleguard City, London
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
12/06/2026
Full time
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
Simpson Recruitment Services
Technical Author
Simpson Recruitment Services
Technical Author & Documentation Manager Brierley Hill £40-45,000 Are you the person who makes complex things clear? Our client is a global engineering business that designs and manufactures sophisticated products - intricate electromechanical assemblies, precision engineering components, the kind of hardware that genuinely improves people's lives. And they need someone brilliant to make sure the world understands how to use, service, and maintain them. This is a newly energised leadership role at the heart of their global R&D Engineering function. You'll take ownership of everything their customers and service teams rely on such as owner's manuals, spare parts catalogues, service instructions, and product literature and then push the whole operation forward into the digital age. The Role You'll lead a growing team of technical documentation professionals (currently 4, spread across global locations) and set the strategic direction for how they create, manage, and deliver technical content worldwide. That means moving from traditional print models to modern multi-channel delivery: online platforms, interactive tools, dynamic digital formats while keeping everything accurate, compliant, and usable. You'll work shoulder-to-shoulder with R&D, Product Management, Regulatory, and IT, championing structured authoring, CMS adoption, and reusable content approaches that scale. You'll own the documentation KPIs, the vendor and translation partner relationships, and the culture of continuous improvement within your team. What You Bring Experience in technical documentation, technical communication, or product information management Leading a a team you know how to develop people, not just manage them Solid experience documenting complex mechanical or electromechanical engineering assemblies Proven expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing A track record of driving change across global, cross-functional teams Familiarity with CAD-based illustration and spare parts documentation is a real plus Degree in Technical Communication, Engineering, or a related discipline Fluent English; additional languages always welcome Why This Role? Because it's genuinely strategic. You won't be maintaining the status quo you'll be reshaping how a global engineering business communicates with the world. There's a real team to lead, a real transformation to drive, and a business that's ready to invest in doing this properly. If you're ready to own it, we'd love to hear from you - send CV to Gary Simpson. Salary - up to £45k plus extensive benefits JBRP1_UKTJ
12/06/2026
Full time
Technical Author & Documentation Manager Brierley Hill £40-45,000 Are you the person who makes complex things clear? Our client is a global engineering business that designs and manufactures sophisticated products - intricate electromechanical assemblies, precision engineering components, the kind of hardware that genuinely improves people's lives. And they need someone brilliant to make sure the world understands how to use, service, and maintain them. This is a newly energised leadership role at the heart of their global R&D Engineering function. You'll take ownership of everything their customers and service teams rely on such as owner's manuals, spare parts catalogues, service instructions, and product literature and then push the whole operation forward into the digital age. The Role You'll lead a growing team of technical documentation professionals (currently 4, spread across global locations) and set the strategic direction for how they create, manage, and deliver technical content worldwide. That means moving from traditional print models to modern multi-channel delivery: online platforms, interactive tools, dynamic digital formats while keeping everything accurate, compliant, and usable. You'll work shoulder-to-shoulder with R&D, Product Management, Regulatory, and IT, championing structured authoring, CMS adoption, and reusable content approaches that scale. You'll own the documentation KPIs, the vendor and translation partner relationships, and the culture of continuous improvement within your team. What You Bring Experience in technical documentation, technical communication, or product information management Leading a a team you know how to develop people, not just manage them Solid experience documenting complex mechanical or electromechanical engineering assemblies Proven expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing A track record of driving change across global, cross-functional teams Familiarity with CAD-based illustration and spare parts documentation is a real plus Degree in Technical Communication, Engineering, or a related discipline Fluent English; additional languages always welcome Why This Role? Because it's genuinely strategic. You won't be maintaining the status quo you'll be reshaping how a global engineering business communicates with the world. There's a real team to lead, a real transformation to drive, and a business that's ready to invest in doing this properly. If you're ready to own it, we'd love to hear from you - send CV to Gary Simpson. Salary - up to £45k plus extensive benefits JBRP1_UKTJ
Millers Oils
Business Development Executive - Industrial
Millers Oils Brighouse, Yorkshire
Job Title: Business Development Executive - Industrial Location: Office based - Brighouse, West Yorkshire Salary: £27,000 - £30,000 per annum + Uncapped commission (OTE £5k+ in year one) Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Uncapped Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role. JBRP1_UKTJ
12/06/2026
Full time
Job Title: Business Development Executive - Industrial Location: Office based - Brighouse, West Yorkshire Salary: £27,000 - £30,000 per annum + Uncapped commission (OTE £5k+ in year one) Job Type: Full Time, Permanent Working Hours: Monday to Friday About Millers Oils: Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry. Role Overview: We're looking for a motivated and commercially minded individual to join our Industrial division, working primarily within Fluid Management. This is an excellent opportunity for someone at the early stages of their career to step into a customer facing sales role as well as an opportunity to gain some hands on experience working alongside our Fluid Management Technicians. Full training will be provided and there is clear progression into more specialised positions. You'll be working with a range of industrial customers, helping them improve performance, efficiency and reliability through tailored fluid management and lubrication solutions. You'll gain exposure not only to technical operations, but also to customer relationship management and business development activities. Whilst prior industry experience would be advantageous, it is not essential - we are looking for the right attitude, curiosity and willingness to learn. Key Responsibilities: Business Awareness & Development: Drive profitable, sustainable growth in the Fluid Management and the Industrial division as a whole - Strive to achieve sales targets Maintain, increase and protect existing business accounts Research and develop potential new business opportunities Learn how onsite service supports customer retention Understand and identify opportunities to upsell/cross sell out products and services Update CRM systems to ensure potential business is tracked effectively Onsite & Technical Support: Assist with onsite fluid management services such as oil handling, topping up, sampling, and housekeeping Support senior technicians during routine service visits and maintenance work Prepare equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe, and organised working areas at customer sites Customer Support: Act as a professional and approachable representative of the company Build positive working relationships with customer personnel Communicate clearly with customers and escalate issues when required Support the Fluid Management Co-ordinator when needed Health, Safety & Compliance: Follow all company and customer health, safety, and environmental procedures Work safely at all times and report hazards, near misses, or incidents promptly About You: Essential: A strong willingness to learn and develop in a technical, customer-facing role Good communication skills and a positive, professional attitude Comfortable working onsite in industrial environments A team player who is reliable, organised, and hands-on Full UK driving licence Desirable: Previous experience in a sales or technical sales role within industrial, manufacturing, engineering environments Customer-facing experience Basic mechanical or technical awareness What We Offer: A clear development and progression pathway Competitive Salary Uncapped Bonus Structure A supportive team environment within a reputable brand known for high-quality products and services Ready to make an impact? Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please click the APPLY button to submit your CV and Cover Letter. Candidates With the Relevant Experience or Job Titles Of; Industrial Maintenance Technician, Manufacturing Technician, Technical Engineer, Industrial Support Engineer, Manufacturing Support Technician, Maintenance Support Technician, Fluid Management Technician, Industrial Sales Engineer, Fluid Management Engineer may also be considered for this role. JBRP1_UKTJ
Business Systems Developer
Orion Electrotech Sales
Business Systems Developer Location:Milton Keynes Salary:DOE Benefits Type: Permanent Were working with a well-established and growing engineering organisation that is embarking on a major digital transformation journey. As part of this, they are looking to appoint a Business Systems Developerto play a key role in modernising systems, improving data visibility, and driving operational efficiency across the business. The Opportunity This is a high-impact, hands-on role where youll be at the centre of transforming how the business operates - moving away from manual processes, spreadsheets, and disconnected systems towards a fully integrated, automated, and data-driven environment. Youll work closely with stakeholders across the organisation to design and build solutions that improve workflows, unlock data insights, and enhance overall business performance. This opportunity is ideal for someone who enjoys solving complex problems, building smart solutions, and making a tangible difference. Key Responsibilities - Business Systems Developer Lead digital transformation initiatives across multiple areas of the business Replace manual processes with automated workflows and digital data capture systems Integrate systems and data sources using APIs and modern tools Design and build KPI dashboards and reporting tools Analyse and map existing business processes, identifying gaps and areas for improvement Develop and implement workflow automations to improve efficiency and productivity Rebuild and optimise SharePoint environments, integrating with document management systems Create knowledge hubs, training platforms, and issue tracking systems Ensure data integrity and improve reporting accuracy across the business Produce technical documentation and support end-user adoption About You - Business Systems Developer Experience in a similar role such as Systems Analyst, BI Developer, Data Analyst, or Technical Business Analyst Strong understanding of business processes, workflows, and process mapping Experience working with multiple systems, integrations, and automation tools Ability to translate business requirements into effective technical solutions Strong analytical and problem-solving capability Excellent communication skills, with the ability to work across technical and non-technical teams Desirable Experience SharePoint development and administration Document management systems such as M-Files Data integration using APIs Use of AI tools for automation, reporting, or data processing Experience within engineering, manufacturing, or SME environments Exposure to ERP or business management systems Requirements Degree in Computer Science, IT, Data Analytics, MIS or similar (or equivalent practical experience) Alternatively, strong relevant experience delivering similar digital and systems solutions Whats on Offer A career-defining role with real ownership and influence The chance to lead meaningful digital transformation projects A collaborative, forward-thinking environment Exposure to a broad range of technologies, systems, and business challenges Strong opportunities for progression and development Apply Now If youre looking to step into a role where you can genuinely shape how a business uses technology and data to perform at its best, wed love to hear from you. Apply now or reach out to Ellie at Orion Electrotech Please note that due to security requirements, applicants must meet the criteria for UK-restricted work, which may include nationality and residency requirements. INDKA JBRP1_UKTJ
12/06/2026
Full time
Business Systems Developer Location:Milton Keynes Salary:DOE Benefits Type: Permanent Were working with a well-established and growing engineering organisation that is embarking on a major digital transformation journey. As part of this, they are looking to appoint a Business Systems Developerto play a key role in modernising systems, improving data visibility, and driving operational efficiency across the business. The Opportunity This is a high-impact, hands-on role where youll be at the centre of transforming how the business operates - moving away from manual processes, spreadsheets, and disconnected systems towards a fully integrated, automated, and data-driven environment. Youll work closely with stakeholders across the organisation to design and build solutions that improve workflows, unlock data insights, and enhance overall business performance. This opportunity is ideal for someone who enjoys solving complex problems, building smart solutions, and making a tangible difference. Key Responsibilities - Business Systems Developer Lead digital transformation initiatives across multiple areas of the business Replace manual processes with automated workflows and digital data capture systems Integrate systems and data sources using APIs and modern tools Design and build KPI dashboards and reporting tools Analyse and map existing business processes, identifying gaps and areas for improvement Develop and implement workflow automations to improve efficiency and productivity Rebuild and optimise SharePoint environments, integrating with document management systems Create knowledge hubs, training platforms, and issue tracking systems Ensure data integrity and improve reporting accuracy across the business Produce technical documentation and support end-user adoption About You - Business Systems Developer Experience in a similar role such as Systems Analyst, BI Developer, Data Analyst, or Technical Business Analyst Strong understanding of business processes, workflows, and process mapping Experience working with multiple systems, integrations, and automation tools Ability to translate business requirements into effective technical solutions Strong analytical and problem-solving capability Excellent communication skills, with the ability to work across technical and non-technical teams Desirable Experience SharePoint development and administration Document management systems such as M-Files Data integration using APIs Use of AI tools for automation, reporting, or data processing Experience within engineering, manufacturing, or SME environments Exposure to ERP or business management systems Requirements Degree in Computer Science, IT, Data Analytics, MIS or similar (or equivalent practical experience) Alternatively, strong relevant experience delivering similar digital and systems solutions Whats on Offer A career-defining role with real ownership and influence The chance to lead meaningful digital transformation projects A collaborative, forward-thinking environment Exposure to a broad range of technologies, systems, and business challenges Strong opportunities for progression and development Apply Now If youre looking to step into a role where you can genuinely shape how a business uses technology and data to perform at its best, wed love to hear from you. Apply now or reach out to Ellie at Orion Electrotech Please note that due to security requirements, applicants must meet the criteria for UK-restricted work, which may include nationality and residency requirements. INDKA JBRP1_UKTJ
Silver Birch Care Holdings Limited
IT Systems Specialist
Silver Birch Care Holdings Limited
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
12/06/2026
Full time
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
Global Recruitment Services Ltd
Electrical Test Engineer
Global Recruitment Services Ltd
We are currently looking for experienced Test Engineers to work for of our clients on a temp to perm basis The company is a well-respected world leader in the manufacturer of specialist electrical equipment for a variety of applications worldwide. Based in their workshop near Burton on Trent this Test Engineers role will involve working on the testing of the company s equipment. The main duties will include the following:- Perform functional and load testing on electrical equipment. Conduct quality control checks and ensure compliance with specifications and standards. Complete and maintain accurate testing documentation and associated paperwork. Collaborate with team members to meet production and testing deadlines. Troubleshoot and diagnose electrical and mechanical drawings. Interpret and work from electrical and mechanical drawings. This Test Engineers role will require working both at the companies premises and also on site from time to time as required The successful candidates for this Test Engineers role will have a proven track record in a similar role and will have some if not all of the following:_ Solid knowledge of electrical and mechanical systems. Ability to read and interpret technical drawings and schematics. Strong fault-finding and diagnostic skills. High attention to detail and a methodical approach to work. Basic computer skills, using Excell / Word. Understanding the use of all testing equipment (Fluke/Meggers) Understand 1 phase and 3 phase systems. This is a fantastic opportunity to join a rapidly growing world leading organisation with excellent prospects for long term work for the right candidate Global Recruitment Services Ltd are a Recruitment Business based in the Midlands For more information and to apply please email your CV to us
12/06/2026
Full time
We are currently looking for experienced Test Engineers to work for of our clients on a temp to perm basis The company is a well-respected world leader in the manufacturer of specialist electrical equipment for a variety of applications worldwide. Based in their workshop near Burton on Trent this Test Engineers role will involve working on the testing of the company s equipment. The main duties will include the following:- Perform functional and load testing on electrical equipment. Conduct quality control checks and ensure compliance with specifications and standards. Complete and maintain accurate testing documentation and associated paperwork. Collaborate with team members to meet production and testing deadlines. Troubleshoot and diagnose electrical and mechanical drawings. Interpret and work from electrical and mechanical drawings. This Test Engineers role will require working both at the companies premises and also on site from time to time as required The successful candidates for this Test Engineers role will have a proven track record in a similar role and will have some if not all of the following:_ Solid knowledge of electrical and mechanical systems. Ability to read and interpret technical drawings and schematics. Strong fault-finding and diagnostic skills. High attention to detail and a methodical approach to work. Basic computer skills, using Excell / Word. Understanding the use of all testing equipment (Fluke/Meggers) Understand 1 phase and 3 phase systems. This is a fantastic opportunity to join a rapidly growing world leading organisation with excellent prospects for long term work for the right candidate Global Recruitment Services Ltd are a Recruitment Business based in the Midlands For more information and to apply please email your CV to us

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