Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Join Our Team as a Senior Cyber Security Risk Specialist! Are you an experienced Cyber Security professional looking for a new challenge? We have an exciting opportunity for a Senior Cyber Security Risk Specialist to join our dynamic Information Systems directorate. Based in our London or Crawley office, this role offers a competitive salary of up to 75,000.00, plus a 7.5% bonus. You'll be reporting to the Cyber Security Governance, Risk & Compliance Manager and contributing to crucial security initiatives. After a 6-month probation period, enjoy the flexibility of blended working - with 3 days in the office and 2 remote. Desire: Benefit from our comprehensive package: 25 Days Annual Leave plus bank holidays Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - 4% or 5% personal contribution with a corresponding 8% or 10% employer contribution Tenancy Loan Deposit Scheme, Season Ticket Loan Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Don't miss out on this incredible opportunity. Apply now and become a key player in safeguarding our information systems! Applications close on 16/07/2025. For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
10/07/2025
Full time
Join Our Team as a Senior Cyber Security Risk Specialist! Are you an experienced Cyber Security professional looking for a new challenge? We have an exciting opportunity for a Senior Cyber Security Risk Specialist to join our dynamic Information Systems directorate. Based in our London or Crawley office, this role offers a competitive salary of up to 75,000.00, plus a 7.5% bonus. You'll be reporting to the Cyber Security Governance, Risk & Compliance Manager and contributing to crucial security initiatives. After a 6-month probation period, enjoy the flexibility of blended working - with 3 days in the office and 2 remote. Desire: Benefit from our comprehensive package: 25 Days Annual Leave plus bank holidays Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - 4% or 5% personal contribution with a corresponding 8% or 10% employer contribution Tenancy Loan Deposit Scheme, Season Ticket Loan Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Don't miss out on this incredible opportunity. Apply now and become a key player in safeguarding our information systems! Applications close on 16/07/2025. For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
The Role Business Development Manager The Client Our client is a leading specialist supplier of industrial and commercial cables, cable management, fastenings, fixings, and tools within the electrical, renewables and construction industries. About You You will have a strong B2B field sales track record (3+ years), ideally within the Contractor and/or Rail sectors. Understands the contractor landscape, decision-making processes, and procurement cycles. Has the ability to generate and convert leads, nurture relationships, and close deals. Is confident presenting at all levels, from site personnel to senior buyers. Has a good grasp of technical products (cable, accessories, etc.). Uses CRM systems effectively and is comfortable with digital sales The Role Business Development Manager As a Business Development Manager, your primary goal is to drive new business sales within the UK Contractor, Renewables, Utilities, and Rail market. Key Responsibilities Business Development Manager You will be responsible for building long-term relationships with contractors, construction and rail clients through a range of proactive business development activities Maintain CRM records with accurate updates on quotes, meetings, activities, and next steps. Ensure consistent follow-up and conversion from quote to order. Salary and Benefits Business Development Manager Salary DOE £40,000 - £50,000 Bonus scheme 20% of base salary, uncapped (based on gross profit growth). Benefits As Business Development Manager, you will receive the following benefits Life Assurance from day one. Starting with 30 days holiday + your birthday off. Sick pay (upon probation completion). Medical Scheme. Workplace pension scheme. Employee Assistance Programme (EAP). Free on-site parking. Opportunities for personal development.
10/07/2025
Full time
The Role Business Development Manager The Client Our client is a leading specialist supplier of industrial and commercial cables, cable management, fastenings, fixings, and tools within the electrical, renewables and construction industries. About You You will have a strong B2B field sales track record (3+ years), ideally within the Contractor and/or Rail sectors. Understands the contractor landscape, decision-making processes, and procurement cycles. Has the ability to generate and convert leads, nurture relationships, and close deals. Is confident presenting at all levels, from site personnel to senior buyers. Has a good grasp of technical products (cable, accessories, etc.). Uses CRM systems effectively and is comfortable with digital sales The Role Business Development Manager As a Business Development Manager, your primary goal is to drive new business sales within the UK Contractor, Renewables, Utilities, and Rail market. Key Responsibilities Business Development Manager You will be responsible for building long-term relationships with contractors, construction and rail clients through a range of proactive business development activities Maintain CRM records with accurate updates on quotes, meetings, activities, and next steps. Ensure consistent follow-up and conversion from quote to order. Salary and Benefits Business Development Manager Salary DOE £40,000 - £50,000 Bonus scheme 20% of base salary, uncapped (based on gross profit growth). Benefits As Business Development Manager, you will receive the following benefits Life Assurance from day one. Starting with 30 days holiday + your birthday off. Sick pay (upon probation completion). Medical Scheme. Workplace pension scheme. Employee Assistance Programme (EAP). Free on-site parking. Opportunities for personal development.
RF Test Engineer Portsmouth 6 month duration (potential to extend) Pay rate £37.38 p/h PAYE (42.81 p/h including holiday pay) or £50 p/h Umbrella We are looking to recruit an RF Test Engineer to join the Spacecraft Production UK department for our Space and Satellite Technology client based in Portsmouth. This role sits within the Satellite Payload Test and Validation work stream. The RF Test Engineer is typically responsible for the preparation of the test procedures and the operational support to the AIT Operations team. Main responsibilities include the test procedure preparation in line with the test requirements prior to the delivery to the clean room, test phase planning and sequencing, test readiness preparation, evaluation for access and orientations reviews, and management of test execution in the cleanroom. The role includes taking part in the long-term development of procedures and test procedure automation Responsibilities As part of the RF Engineering Team, will be in charge of the preparation required for the development of a test phase and to provide support during the different test phases such as alignment, section test, Telemetry/Telecommand/Ranging and end to end test campaign for the different projects. Test phase planning and sequencing providing input to the master schedule. Focal point for all procedure related activities post design / customization and through to operational support (possibly including out of hours / on-call support). Manage RF test campaigns in the cleanroom, coordinating between the test operations team and other project team members. Liaise with the Test Manager (owner of the AIT Test preparation schedule) to achieve successful project milestones reviews with associated document inputs. Support the weekly and monthly reporting to the project team and to the AIT department management team. Work hand-in-hand with the Payload AIT Quality organization to ensure adherence to standard processes. Support the engineer in charge of the project customization phase and the payload test manager in the definition the test planes and interfaces. The RF Engineer will support the investigation of non-conformances, contributing to problem solving, implementation of investigations and corrective actions as detailed by the NRB. Take an active role in the Payload AIT Test Continuous Improvement through Lessons Learnt and Second Closure. Requirements: Specialisation in RF / Electronics / Aerospace. Knowledge of RF Test techniques or RF systems. Knowledge of RF Test Systems and RF instruments (Network analysers, Spectrum Analysers, AWG; Power Meters; RF Amplifiers, Oscilloscopes; etc). Teamwork with good communication skills. Desirable: Knowledge in instrumentation is desirable but not essential. Telecom Payload. Result processing. Knowledge of Microsoft Visual Basic (Excel Macros). Leadership attributes. Analysis skills and methodical approach to problem resolution and investigations. Understanding of the functionality of communication satellites and practical knowledge of complex test campaigns. Availability to work abroad as well as shift, on-call and weekend working as required. Additional information: All candidates must be capable of gaining a Baseline Personnel Security Standard Clearance (BPSS), this will be arranged before you start. This role shall operate inside IR35.
10/07/2025
Contractor
RF Test Engineer Portsmouth 6 month duration (potential to extend) Pay rate £37.38 p/h PAYE (42.81 p/h including holiday pay) or £50 p/h Umbrella We are looking to recruit an RF Test Engineer to join the Spacecraft Production UK department for our Space and Satellite Technology client based in Portsmouth. This role sits within the Satellite Payload Test and Validation work stream. The RF Test Engineer is typically responsible for the preparation of the test procedures and the operational support to the AIT Operations team. Main responsibilities include the test procedure preparation in line with the test requirements prior to the delivery to the clean room, test phase planning and sequencing, test readiness preparation, evaluation for access and orientations reviews, and management of test execution in the cleanroom. The role includes taking part in the long-term development of procedures and test procedure automation Responsibilities As part of the RF Engineering Team, will be in charge of the preparation required for the development of a test phase and to provide support during the different test phases such as alignment, section test, Telemetry/Telecommand/Ranging and end to end test campaign for the different projects. Test phase planning and sequencing providing input to the master schedule. Focal point for all procedure related activities post design / customization and through to operational support (possibly including out of hours / on-call support). Manage RF test campaigns in the cleanroom, coordinating between the test operations team and other project team members. Liaise with the Test Manager (owner of the AIT Test preparation schedule) to achieve successful project milestones reviews with associated document inputs. Support the weekly and monthly reporting to the project team and to the AIT department management team. Work hand-in-hand with the Payload AIT Quality organization to ensure adherence to standard processes. Support the engineer in charge of the project customization phase and the payload test manager in the definition the test planes and interfaces. The RF Engineer will support the investigation of non-conformances, contributing to problem solving, implementation of investigations and corrective actions as detailed by the NRB. Take an active role in the Payload AIT Test Continuous Improvement through Lessons Learnt and Second Closure. Requirements: Specialisation in RF / Electronics / Aerospace. Knowledge of RF Test techniques or RF systems. Knowledge of RF Test Systems and RF instruments (Network analysers, Spectrum Analysers, AWG; Power Meters; RF Amplifiers, Oscilloscopes; etc). Teamwork with good communication skills. Desirable: Knowledge in instrumentation is desirable but not essential. Telecom Payload. Result processing. Knowledge of Microsoft Visual Basic (Excel Macros). Leadership attributes. Analysis skills and methodical approach to problem resolution and investigations. Understanding of the functionality of communication satellites and practical knowledge of complex test campaigns. Availability to work abroad as well as shift, on-call and weekend working as required. Additional information: All candidates must be capable of gaining a Baseline Personnel Security Standard Clearance (BPSS), this will be arranged before you start. This role shall operate inside IR35.
Business Development Manager Job Description Business Development Manager 6 Highways Hybrid working Telent Technology Services Limited is a leading technology company and specialist in the design, build, operation, and maintenance of the UK 27s critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. As the 1Business Development Manager 6 Highways 27 you will report to the 1Business Development Director, Highways 27 and be responsible for achieving new orders to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with an opportunity to define the markets, target contracts and customers that the business should attack to provide value-added, differentiated solutions and therefore secure profitable growth. The role involves working as part of a multi-disciplined, business winning team to secure new multi-million-pound business contracts from new customers as well as working with Operations to maintain and grow the revenues and relationships with our existing customers. You will be responsible for: Maintaining Telent 27s sales relationship with existing customers and establishing relationships with new customers The development of an opportunity pipeline that supports Telent Highways 27 growth aspirations. The achievement of profitable orders from existing & new customers to agreed targets. Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. Keeping Telent 27s CRM system up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for new business with existing and new customers Promoting the delivery of solutions-based sales opportunities that provide benefit to potential Customers Working closely with Bidding & Technical resources to own the development and closure of your sales opportunities Develop, manage & provide accurate orders forecast on a monthly basis. Ownership of the Business Development activities in analysing the marketplace and competitor positions Formulation and application of appropriate win-themes and sales strategies The improvement in quality of Telent proposals to its customers Contribution to the successful handover of orders between Sales and the Operational teams Adherence to all Telent Sales and Bidding procedures Providing feedback to the Engineering teams regarding potential new propositions being requested by the market. Business Operations Skills - Experience: At least 10 years demonstrable Sales / Business Development experience and established contacts in the Highways Market Experience of defining target markets and setting a strategy to secure business in that market Experience of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: Engineering background / HNC or higher qualification Microsoft Office suite competent, familiar with operating cloud-based CRM systems Full, clean driving license. Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and influence people at all levels. Leadership - able to lead virtual teams to order success. Personable - able to communicate and get along with people at all levels in an organisation. Accountability - takes personal ownership of opportunities and is accountable for actions. Organised & pro-active - drives to identify business & exceed targets in a structured way. What we offer: Car or Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK 27s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you 27ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You 27ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
10/07/2025
Full time
Business Development Manager Job Description Business Development Manager 6 Highways Hybrid working Telent Technology Services Limited is a leading technology company and specialist in the design, build, operation, and maintenance of the UK 27s critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. As the 1Business Development Manager 6 Highways 27 you will report to the 1Business Development Director, Highways 27 and be responsible for achieving new orders to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with an opportunity to define the markets, target contracts and customers that the business should attack to provide value-added, differentiated solutions and therefore secure profitable growth. The role involves working as part of a multi-disciplined, business winning team to secure new multi-million-pound business contracts from new customers as well as working with Operations to maintain and grow the revenues and relationships with our existing customers. You will be responsible for: Maintaining Telent 27s sales relationship with existing customers and establishing relationships with new customers The development of an opportunity pipeline that supports Telent Highways 27 growth aspirations. The achievement of profitable orders from existing & new customers to agreed targets. Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. Keeping Telent 27s CRM system up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for new business with existing and new customers Promoting the delivery of solutions-based sales opportunities that provide benefit to potential Customers Working closely with Bidding & Technical resources to own the development and closure of your sales opportunities Develop, manage & provide accurate orders forecast on a monthly basis. Ownership of the Business Development activities in analysing the marketplace and competitor positions Formulation and application of appropriate win-themes and sales strategies The improvement in quality of Telent proposals to its customers Contribution to the successful handover of orders between Sales and the Operational teams Adherence to all Telent Sales and Bidding procedures Providing feedback to the Engineering teams regarding potential new propositions being requested by the market. Business Operations Skills - Experience: At least 10 years demonstrable Sales / Business Development experience and established contacts in the Highways Market Experience of defining target markets and setting a strategy to secure business in that market Experience of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: Engineering background / HNC or higher qualification Microsoft Office suite competent, familiar with operating cloud-based CRM systems Full, clean driving license. Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and influence people at all levels. Leadership - able to lead virtual teams to order success. Personable - able to communicate and get along with people at all levels in an organisation. Accountability - takes personal ownership of opportunities and is accountable for actions. Organised & pro-active - drives to identify business & exceed targets in a structured way. What we offer: Car or Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK 27s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you 27ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You 27ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Are you looking for an opportunity to shape the future of software quality in a forward-thinking company? Are you experienced within C/C++ and Java? If YES, you could be the Software Engineer we are looking for! What is your focus as a Software Engineer? You will be responsible for developing, testing, and implementing high-quality software solutions that drive our advanced automated systems. You will work with a talented and collaborative team to create software that powers the next generation of logistics and material handling systems. What are the benefits of a Software Engineer? Competitive salary Based in Kettering, Northants, this role offers a hybrid working option Career development opportunities Become a member of an Employee-owned trus Cycle to work scheme Option to buy additional leave Option to join Private medical insurance What are your key responsibilities? Develop and maintain software applications that control our automated warehouse systems, ensuring high performance, scalability, and reliability. Collaborate with project managers, engineers, and clients to deliver tailored software solutions based on project specifications. Work on system integration and ensure that software interfaces smoothly with hardware and control systems. Conduct testing, troubleshooting, and debugging to optimise software performance and resolve issues. What we are looking for? Degree in Computer Science, Software Engineering, or a related field. Experience in C/C++ and Java Competent in Linux (Unix) based operating systems and able to write shell scripts Experience with warehouse management systems (WMS) or automation systems is a bonus. Apply now to start your next chapter!
10/07/2025
Full time
Are you looking for an opportunity to shape the future of software quality in a forward-thinking company? Are you experienced within C/C++ and Java? If YES, you could be the Software Engineer we are looking for! What is your focus as a Software Engineer? You will be responsible for developing, testing, and implementing high-quality software solutions that drive our advanced automated systems. You will work with a talented and collaborative team to create software that powers the next generation of logistics and material handling systems. What are the benefits of a Software Engineer? Competitive salary Based in Kettering, Northants, this role offers a hybrid working option Career development opportunities Become a member of an Employee-owned trus Cycle to work scheme Option to buy additional leave Option to join Private medical insurance What are your key responsibilities? Develop and maintain software applications that control our automated warehouse systems, ensuring high performance, scalability, and reliability. Collaborate with project managers, engineers, and clients to deliver tailored software solutions based on project specifications. Work on system integration and ensure that software interfaces smoothly with hardware and control systems. Conduct testing, troubleshooting, and debugging to optimise software performance and resolve issues. What we are looking for? Degree in Computer Science, Software Engineering, or a related field. Experience in C/C++ and Java Competent in Linux (Unix) based operating systems and able to write shell scripts Experience with warehouse management systems (WMS) or automation systems is a bonus. Apply now to start your next chapter!
Job Description: SECURITY CLEARANCE : You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED : Some travel within UK and international LOCATION : Filton, Bristol (60% of your working week must be office based) TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward : Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance : 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development : Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing : Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregivin g: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environmen t: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Do you want to play a key part in shaping the future of our IT backbones for NEXT GEN? Do you want to drive the implementation of Model Based Systems Engineering and RFL (Requirements, Functions & Logical) architecture into our business and ensure that the IM tools are in place to support the AIRBUS programs of the future? Could you be the CAMEO RFL Application Owner? A vacancy has arisen for an Application Owner in the Collaborative RFL product. The scope of the organisation is to deliver a single & harmonised set of IS/IT tools for the definition, development of the Aircraft, its industrial set-up and the support and Services part, non-recurring & recurring aspects included. You will join a transnational, collaborative team, working closely to ensure application delivery robustness, while maintaining security and compliance requirements. HOW YOU WILL CONTRIBUTE TO THE TEAM Manage external application support providers to ensure incident resolution is performed to time and quality. Liaise with IT Operations Specialists to ensure KPIs are monitored to support performance improvement and provide feedback to the user community. Define, validate, and apply SLAs for CAMEO/TWC both internally within Airbus and it's subsidiaries. Develop application vision and strategy with support of the Business Owner, software vendors and software integrators. Deliver regular upgrades and new versions of the toolset with clear documentation and support both to our service supplier and our end-user community and internal customers. ABOUT YOU Experience in Application and Project Management within a digital field. CAMEO experience. Knowledge of Model Based Systems Engineering (MBSE). Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
10/07/2025
Full time
Job Description: SECURITY CLEARANCE : You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED : Some travel within UK and international LOCATION : Filton, Bristol (60% of your working week must be office based) TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward : Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance : 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday (AP+) Personal Development : Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing : Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregivin g: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environmen t: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Do you want to play a key part in shaping the future of our IT backbones for NEXT GEN? Do you want to drive the implementation of Model Based Systems Engineering and RFL (Requirements, Functions & Logical) architecture into our business and ensure that the IM tools are in place to support the AIRBUS programs of the future? Could you be the CAMEO RFL Application Owner? A vacancy has arisen for an Application Owner in the Collaborative RFL product. The scope of the organisation is to deliver a single & harmonised set of IS/IT tools for the definition, development of the Aircraft, its industrial set-up and the support and Services part, non-recurring & recurring aspects included. You will join a transnational, collaborative team, working closely to ensure application delivery robustness, while maintaining security and compliance requirements. HOW YOU WILL CONTRIBUTE TO THE TEAM Manage external application support providers to ensure incident resolution is performed to time and quality. Liaise with IT Operations Specialists to ensure KPIs are monitored to support performance improvement and provide feedback to the user community. Define, validate, and apply SLAs for CAMEO/TWC both internally within Airbus and it's subsidiaries. Develop application vision and strategy with support of the Business Owner, software vendors and software integrators. Deliver regular upgrades and new versions of the toolset with clear documentation and support both to our service supplier and our end-user community and internal customers. ABOUT YOU Experience in Application and Project Management within a digital field. CAMEO experience. Knowledge of Model Based Systems Engineering (MBSE). Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and our Talent Acquisition team will contact you. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Business Development Manager Service & Maintenance Stourbridge Competitive DOE Permanent The Business Development Manager will support sales growth and key account management within the Service & Maintenance division. This role requires knowledge of fire protection system maintenance standards, strong analytical and communication skills, and the ability to engage with clients and internal teams. Regular UK travel is required. Key Responsibilities - Business Development Manager Service and Maintenance Build and maintain strong relationships with existing and potential customers - some key account management may be required. Survey and obtain key asset information to inform estimates. Regular liaison with the service and maintenance team. Review tender documents including drawings, design standards, specifications, and client requirements. Develop a detailed proposal document complete with associated deliverables. Monitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learnt. Attend internal and client meetings. Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities. Lead internal handover meetings upon project award. Manage group company enquiries and accounts. Qualifications & Requirements - Sprinkler Design Engineer Service & Maintenance Proven technical experience in fire sprinkler/detection systems with a good understanding of reading construction drawings, P&ID's and understanding technical specifications. Experience of developing technical fire protection and detection maintenance proposals. Understanding of fire protection and detection related standards including, but not limited to, BSEN12845, BS9251, BS5306, BS9990, BS 5839 & BSEN 15004. Strong organisational skills with ability to meet deadlines and changing priorities. Can demonstrate exceptional attention to detail and efficiency. Proven IT skills with experience of MS office packages. Friendly and outgoing personality with the natural ability to engage with customers/clients representing the company professionally and positively. Strong commercial awareness with demonstrable numerical skills. Willingness to learn and develop. Full clean UK driving license What we can offer - Business Development Manager Service & Maintenance 25 days holiday plus BH's with the opportunity to buy or sell up to an additional 5 days All roles are offered subject to security screening, DBS Enhanced and PNC checks Salary Exchange Pension Scheme Healthcare Cash Plan- claim back the costs of dentist, opticians, physio, prescriptions and much more Life Insurance- 4 times annual salary Employee Assistance Programme including mental health support, legal, financial advice and access to own Mental Health First Aid team Access to 24/7 GP helpline and online GP surgery Access to discounts from 1000s of retailers through PERKS such as gym membership discounts, shopping, cinema tickets, and discounts at your favourite restaurants Personal accident protection For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Fire Protection Sales Manager, Fire Systems Business Development Manager, Sales Manager - Fire & Life Safety, Fire Services Account Manager, Fire Safety Solutions Manager, Business Development Executive - Fire Protection may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
10/07/2025
Full time
Business Development Manager Service & Maintenance Stourbridge Competitive DOE Permanent The Business Development Manager will support sales growth and key account management within the Service & Maintenance division. This role requires knowledge of fire protection system maintenance standards, strong analytical and communication skills, and the ability to engage with clients and internal teams. Regular UK travel is required. Key Responsibilities - Business Development Manager Service and Maintenance Build and maintain strong relationships with existing and potential customers - some key account management may be required. Survey and obtain key asset information to inform estimates. Regular liaison with the service and maintenance team. Review tender documents including drawings, design standards, specifications, and client requirements. Develop a detailed proposal document complete with associated deliverables. Monitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learnt. Attend internal and client meetings. Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities. Lead internal handover meetings upon project award. Manage group company enquiries and accounts. Qualifications & Requirements - Sprinkler Design Engineer Service & Maintenance Proven technical experience in fire sprinkler/detection systems with a good understanding of reading construction drawings, P&ID's and understanding technical specifications. Experience of developing technical fire protection and detection maintenance proposals. Understanding of fire protection and detection related standards including, but not limited to, BSEN12845, BS9251, BS5306, BS9990, BS 5839 & BSEN 15004. Strong organisational skills with ability to meet deadlines and changing priorities. Can demonstrate exceptional attention to detail and efficiency. Proven IT skills with experience of MS office packages. Friendly and outgoing personality with the natural ability to engage with customers/clients representing the company professionally and positively. Strong commercial awareness with demonstrable numerical skills. Willingness to learn and develop. Full clean UK driving license What we can offer - Business Development Manager Service & Maintenance 25 days holiday plus BH's with the opportunity to buy or sell up to an additional 5 days All roles are offered subject to security screening, DBS Enhanced and PNC checks Salary Exchange Pension Scheme Healthcare Cash Plan- claim back the costs of dentist, opticians, physio, prescriptions and much more Life Insurance- 4 times annual salary Employee Assistance Programme including mental health support, legal, financial advice and access to own Mental Health First Aid team Access to 24/7 GP helpline and online GP surgery Access to discounts from 1000s of retailers through PERKS such as gym membership discounts, shopping, cinema tickets, and discounts at your favourite restaurants Personal accident protection For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Fire Protection Sales Manager, Fire Systems Business Development Manager, Sales Manager - Fire & Life Safety, Fire Services Account Manager, Fire Safety Solutions Manager, Business Development Executive - Fire Protection may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Job Title: Configuration Manager Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Configuration Management, Full Lifecycle, CMII, CM2-P, Def Stan 05-57, ISO10007, EN9100, Jira, Git, Jenkins, Defence, Engineering, Maritime Join Our Team as a Configuration Manager and Drive Configuration Management to New Heights! Are you a meticulous Configuration Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Configuration Manager to contribute to our continued success. The Role: So, what will you be doing as a Configuration Manager ? Leadership & Team Management Build and lead a high-performing CM team, fostering a collaborative and pragmatic approach to configuration management. Mentor and develop team members to ensure alignment with organizational goals. Champion a culture of continuous improvement and innovation across the organization. CM Processes & Execution Develop and implement scalable and resilient CM processes to enable automation and innovation. Oversee the full lifecycle of Configurable Items (CIs), ensuring consistency and integrity. Collaborate with teams to meet customer requirements for quality, reliability, security, and supportability. Change Control & Version Management Manage robust change control processes, ensuring traceability and visibility throughout the lifecycle. Oversee version control systems to provide real-time tracking and reporting of CIs. Collaboration & Stakeholder Engagement Foster cross-functional collaboration between engineering, product, quality, and operations teams. Ensure stakeholders have transparent, real-time configuration data for data-driven decision-making. Communicate CM processes effectively across the organization. Tools & Automation Evaluate, implement, and optimize CM tools to support automation and innovation. Drive automation to enhance efficiency, accuracy, and visibility of CM processes. Compliance, Governance & Reporting Ensure CM processes comply with organizational policies, industry standards, and project requirements. Track and report CM performance, identifying opportunities for improvement. Monitor lifecycle integrity to mitigate risks across projects. What are we looking for in our next Configuration Manager? Bachelor's degree (or equivalent) in a related field with experience in a complex engineering environment. Degree-level qualification in Configuration Management or a related discipline (CMII or CM2-P preferred). Proven expertise in configuration management, lifecycle management, automation, and collaboration, including standards such as Def Stan 05-57, ISO10007, or EN9100. Proficient in CM tools such as Git, Jenkins, Jira, or similar platforms. Strong leadership, communication, and organizational skills with a pragmatic, strategic mindset. Demonstrated ability to foster cross-functional collaboration and innovation. SC Clearance required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Configuration Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Configuration Engineer, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Configuration Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
10/07/2025
Full time
Job Title: Configuration Manager Location: High Wycombe Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Configuration Management, Full Lifecycle, CMII, CM2-P, Def Stan 05-57, ISO10007, EN9100, Jira, Git, Jenkins, Defence, Engineering, Maritime Join Our Team as a Configuration Manager and Drive Configuration Management to New Heights! Are you a meticulous Configuration Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in High Wycombe and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Configuration Manager to contribute to our continued success. The Role: So, what will you be doing as a Configuration Manager ? Leadership & Team Management Build and lead a high-performing CM team, fostering a collaborative and pragmatic approach to configuration management. Mentor and develop team members to ensure alignment with organizational goals. Champion a culture of continuous improvement and innovation across the organization. CM Processes & Execution Develop and implement scalable and resilient CM processes to enable automation and innovation. Oversee the full lifecycle of Configurable Items (CIs), ensuring consistency and integrity. Collaborate with teams to meet customer requirements for quality, reliability, security, and supportability. Change Control & Version Management Manage robust change control processes, ensuring traceability and visibility throughout the lifecycle. Oversee version control systems to provide real-time tracking and reporting of CIs. Collaboration & Stakeholder Engagement Foster cross-functional collaboration between engineering, product, quality, and operations teams. Ensure stakeholders have transparent, real-time configuration data for data-driven decision-making. Communicate CM processes effectively across the organization. Tools & Automation Evaluate, implement, and optimize CM tools to support automation and innovation. Drive automation to enhance efficiency, accuracy, and visibility of CM processes. Compliance, Governance & Reporting Ensure CM processes comply with organizational policies, industry standards, and project requirements. Track and report CM performance, identifying opportunities for improvement. Monitor lifecycle integrity to mitigate risks across projects. What are we looking for in our next Configuration Manager? Bachelor's degree (or equivalent) in a related field with experience in a complex engineering environment. Degree-level qualification in Configuration Management or a related discipline (CMII or CM2-P preferred). Proven expertise in configuration management, lifecycle management, automation, and collaboration, including standards such as Def Stan 05-57, ISO10007, or EN9100. Proficient in CM tools such as Git, Jenkins, Jira, or similar platforms. Strong leadership, communication, and organizational skills with a pragmatic, strategic mindset. Demonstrated ability to foster cross-functional collaboration and innovation. SC Clearance required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Configuration Engineer, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Configuration Engineer, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Configuration Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in High Wycombe. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
The Cybersecurity team, within the IT department, is responsible for information and Cybersecurity. Responsibilities include information and cybersecurity risk management, and ensuring compliance to CAA, NIS and ISO27001 standards. The team also works closely with our majority shareholders, and partners, such as retailers, ground handlers, as well as suppliers, to ensure a joined-up approach to information and cyber security. We are seeking a highly skilled and motivated IT Cyber Security Engineer, with a passion for protecting digital assets against cyber threats, to join our dynamic team. The successful candidate will have a strong technical background and a thorough understanding of IT systems, which is essential for effectively securing our infrastructure, systems, and networks. Expertise in information security, risk management and compliance is essential, as is a commitment to defending against cyber threats and integrating security across all layers of our IT environment to protect organisational data and technology. This role focuses on detecting, investigating, and responding to cybersecurity threats and incidents, while also managing BAU security tasks, ongoing maintenance, supporting projects, and assisting with regulatory compliance to encourage continual enhancement of our IT security environment. Key responsibilities and accountabilities: Endpoint monitoring and analysis. Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Lead investigations into security breaches, incidents, or suspicious activities and provide incident reports to stakeholders. Enforce security policies, procedures, and guidelines for all IT systems and operations. Provide recommendations for improving security practices to meet evolving regulatory and organisational needs. Vulnerability identification & mitigation/remediation. Advise incident responders & other teams on cybersecurity threats. Triage security events and incidents and apply containment and mitigation/remediation strategies. Collaborate with other IT teams to ensure seamless security integration with infrastructure, applications, and services. Maintain comprehensive documentation related to security configurations, incident reports, audits, and compliance activities. Proactively monitor the performance of systems and make regular routine inspections of installed equipment, and take corrective avoidance actions to prevent wider problems. Function as the point of escalation for the Service Desk for security-related tickets. Analysis of weekly vulnerability scans and update relevant records. Incident readiness and handling as part of the Computer Security Incident Response team (CSIRT). Monitor and analyse security logs from various systems (including SIEM) and network devices to identify potential threats and vulnerabilities. Knowledge, skills & experience required: Essential Bachelor's degree in computer science, Information Technology, Cyber Security, or a related field. 5+ years of experience in cybersecurity, with a strong understanding of network protocols and security tools. A well-organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience of Microsoft Windows operating systems, Active Directory, Exchange Server, Group policies, TCP/IP, DNS, DHCP and MS Azure/EntraID. Capable of effectively multi-tasking, prioritising work, and managing competing interests. Capable of analysing information technology logs and events sources preferred. Working knowledge of data storage systems, data backup and restoration methods. Understanding of cybersecurity tooling, its purpose and functionality (Anti-Malware, IDS/IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewalls/UTMs) A collaborator with excellent work ethic, communication skills and a professional who maintains customer-service based approach. Ability to work independently while managing support to a high standard. Strong problem-solving and analytical skills, with the ability to work under pressure. Contribute credibly to IT department's delivery of SLAs and other support targets. Ability to analyse vulnerabilities, threats, designs, architectures, procedures, and ability to produce reports and communicate security intelligence. Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity. Knowledge of Cloud computing, computer network defence, identity management, privileged access management, incident management and network security. Extensive experience within a NOC/SOC environment. Desirable IT certifications such as CompTIA A+, Network+ Cyber certifications such as CISM, CISA, CEH, or CompTIA Security+ Understanding of regulatory frameworks and industry standards (e.g., NIS, NIST, ISO 27001, GDPR). Experience in scripting or programming languages including PowerShell for automating security tasks. Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Customer Focus. Understands what the customer needs and then works to exceed their expectations and meeting their individual needs. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Personal Responsibility & Credibility. Take personal responsibility for making things happen and achieving results, working with their line manager. Displays commitment, accountability and conscientiousness. Planning & organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time. Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
10/07/2025
Full time
The Cybersecurity team, within the IT department, is responsible for information and Cybersecurity. Responsibilities include information and cybersecurity risk management, and ensuring compliance to CAA, NIS and ISO27001 standards. The team also works closely with our majority shareholders, and partners, such as retailers, ground handlers, as well as suppliers, to ensure a joined-up approach to information and cyber security. We are seeking a highly skilled and motivated IT Cyber Security Engineer, with a passion for protecting digital assets against cyber threats, to join our dynamic team. The successful candidate will have a strong technical background and a thorough understanding of IT systems, which is essential for effectively securing our infrastructure, systems, and networks. Expertise in information security, risk management and compliance is essential, as is a commitment to defending against cyber threats and integrating security across all layers of our IT environment to protect organisational data and technology. This role focuses on detecting, investigating, and responding to cybersecurity threats and incidents, while also managing BAU security tasks, ongoing maintenance, supporting projects, and assisting with regulatory compliance to encourage continual enhancement of our IT security environment. Key responsibilities and accountabilities: Endpoint monitoring and analysis. Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Lead investigations into security breaches, incidents, or suspicious activities and provide incident reports to stakeholders. Enforce security policies, procedures, and guidelines for all IT systems and operations. Provide recommendations for improving security practices to meet evolving regulatory and organisational needs. Vulnerability identification & mitigation/remediation. Advise incident responders & other teams on cybersecurity threats. Triage security events and incidents and apply containment and mitigation/remediation strategies. Collaborate with other IT teams to ensure seamless security integration with infrastructure, applications, and services. Maintain comprehensive documentation related to security configurations, incident reports, audits, and compliance activities. Proactively monitor the performance of systems and make regular routine inspections of installed equipment, and take corrective avoidance actions to prevent wider problems. Function as the point of escalation for the Service Desk for security-related tickets. Analysis of weekly vulnerability scans and update relevant records. Incident readiness and handling as part of the Computer Security Incident Response team (CSIRT). Monitor and analyse security logs from various systems (including SIEM) and network devices to identify potential threats and vulnerabilities. Knowledge, skills & experience required: Essential Bachelor's degree in computer science, Information Technology, Cyber Security, or a related field. 5+ years of experience in cybersecurity, with a strong understanding of network protocols and security tools. A well-organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience of Microsoft Windows operating systems, Active Directory, Exchange Server, Group policies, TCP/IP, DNS, DHCP and MS Azure/EntraID. Capable of effectively multi-tasking, prioritising work, and managing competing interests. Capable of analysing information technology logs and events sources preferred. Working knowledge of data storage systems, data backup and restoration methods. Understanding of cybersecurity tooling, its purpose and functionality (Anti-Malware, IDS/IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewalls/UTMs) A collaborator with excellent work ethic, communication skills and a professional who maintains customer-service based approach. Ability to work independently while managing support to a high standard. Strong problem-solving and analytical skills, with the ability to work under pressure. Contribute credibly to IT department's delivery of SLAs and other support targets. Ability to analyse vulnerabilities, threats, designs, architectures, procedures, and ability to produce reports and communicate security intelligence. Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity. Knowledge of Cloud computing, computer network defence, identity management, privileged access management, incident management and network security. Extensive experience within a NOC/SOC environment. Desirable IT certifications such as CompTIA A+, Network+ Cyber certifications such as CISM, CISA, CEH, or CompTIA Security+ Understanding of regulatory frameworks and industry standards (e.g., NIS, NIST, ISO 27001, GDPR). Experience in scripting or programming languages including PowerShell for automating security tasks. Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Customer Focus. Understands what the customer needs and then works to exceed their expectations and meeting their individual needs. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Personal Responsibility & Credibility. Take personal responsibility for making things happen and achieving results, working with their line manager. Displays commitment, accountability and conscientiousness. Planning & organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time. Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Release and Environment Manager SaaS / Salesforce / JIRA / IT Transformation Programme 550 - 650/day Outside IR35 6 Months (Rolling) Milton Keynes - Initially Hybrid We're partnering with a well-known insurance organisation to appoint a Contract Release and Environment Manager for a major IT transformation programme. This initiative marks the modernisation of over 20 years of legacy systems and infrastructure, an essential step in transitioning the business to a more agile, efficient, and future-ready operating model. This is a greenfield opportunity as the programme is set to launch in the coming weeks. You'll take full ownership of building the environments and defining the release processes from the ground up. It's a dynamic, evolving role that requires a proactive mindset and a continuous improvement approach. Key Technologies & Tools: Salesforce platform (Admin, Developer, and Deployment tools) Snowflake Data Cloud Git, Bitbucket, GitHub Jenkins, Azure DevOps, or GitLab CI/CD Jira, Confluence DataOps tools (e.g., dbt, Airflow) - Desirable The Ideal Candidate: Has previously built environments for large-scale IT transformation programmes Brings hands-on experience with automation and process optimisation Is highly proficient in JIRA Has strong experience working within SaaS-based environments Competent in the above technologies If this sounds like the right fit for you, please apply directly we'll be in touch with more details.
10/07/2025
Contractor
Release and Environment Manager SaaS / Salesforce / JIRA / IT Transformation Programme 550 - 650/day Outside IR35 6 Months (Rolling) Milton Keynes - Initially Hybrid We're partnering with a well-known insurance organisation to appoint a Contract Release and Environment Manager for a major IT transformation programme. This initiative marks the modernisation of over 20 years of legacy systems and infrastructure, an essential step in transitioning the business to a more agile, efficient, and future-ready operating model. This is a greenfield opportunity as the programme is set to launch in the coming weeks. You'll take full ownership of building the environments and defining the release processes from the ground up. It's a dynamic, evolving role that requires a proactive mindset and a continuous improvement approach. Key Technologies & Tools: Salesforce platform (Admin, Developer, and Deployment tools) Snowflake Data Cloud Git, Bitbucket, GitHub Jenkins, Azure DevOps, or GitLab CI/CD Jira, Confluence DataOps tools (e.g., dbt, Airflow) - Desirable The Ideal Candidate: Has previously built environments for large-scale IT transformation programmes Brings hands-on experience with automation and process optimisation Is highly proficient in JIRA Has strong experience working within SaaS-based environments Competent in the above technologies If this sounds like the right fit for you, please apply directly we'll be in touch with more details.
Continual Improvement Manager 6 month FTC 60,000 - 69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
10/07/2025
Seasonal
Continual Improvement Manager 6 month FTC 60,000 - 69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Job Description: Workflow Analyst Location : Manchester, UK (Hybrid working) Salary : £35,000 per annum (average) Contract : Full-time, Permanent Reporting to : Operations or Business Process Manager Overview We are looking for a detail-oriented and analytical Workflow Analyst to join our team. You will be responsible for assessing, designing, and optimising operational processes across departments. Your work will help ensure business efficiency, reduce waste, and support better decision-making through structured workflow improvements. Key Responsibilities Analysing Current Workflows Evaluate and map out existing workflows to identify bottlenecks, redundancies, or inefficiencies. Gathering Requirements Work closely with stakeholders to gather insight on current issues, define objectives, and identify opportunities for process enhancements. Designing and Recommending Improvements Propose and implement workflow adjustments that streamline operations, enhance productivity, and support organisational goals. Documenting Processes Maintain accurate and clear documentation of workflows, ensuring that all changes are traceable and easily understood by team members and stakeholders. Monitoring and Evaluating Changes Measure the success of implemented changes, gather feedback, and iterate as needed to ensure sustainable and impactful improvements. Championing Change and Adoption Lead the communication of all workflow adjustments to affected teams. Design and execute user-focused training programs, ensuring that employees feel confident and equipped to operate within the new processes. Skills and Qualifications Essential Strong analytical and problem-solving skills Experience in process mapping and documentation Excellent interpersonal and communication skills Proficiency in Excel, data analysis tools, and workflow visualisation platforms Patience and empathy, with an ability to support colleagues with varying levels of technical confidence Desirable Experience working in a team environment where you have supported technical projects Experience with workflow automation systems Prior experience in regulated industries or public services
10/07/2025
Full time
Job Description: Workflow Analyst Location : Manchester, UK (Hybrid working) Salary : £35,000 per annum (average) Contract : Full-time, Permanent Reporting to : Operations or Business Process Manager Overview We are looking for a detail-oriented and analytical Workflow Analyst to join our team. You will be responsible for assessing, designing, and optimising operational processes across departments. Your work will help ensure business efficiency, reduce waste, and support better decision-making through structured workflow improvements. Key Responsibilities Analysing Current Workflows Evaluate and map out existing workflows to identify bottlenecks, redundancies, or inefficiencies. Gathering Requirements Work closely with stakeholders to gather insight on current issues, define objectives, and identify opportunities for process enhancements. Designing and Recommending Improvements Propose and implement workflow adjustments that streamline operations, enhance productivity, and support organisational goals. Documenting Processes Maintain accurate and clear documentation of workflows, ensuring that all changes are traceable and easily understood by team members and stakeholders. Monitoring and Evaluating Changes Measure the success of implemented changes, gather feedback, and iterate as needed to ensure sustainable and impactful improvements. Championing Change and Adoption Lead the communication of all workflow adjustments to affected teams. Design and execute user-focused training programs, ensuring that employees feel confident and equipped to operate within the new processes. Skills and Qualifications Essential Strong analytical and problem-solving skills Experience in process mapping and documentation Excellent interpersonal and communication skills Proficiency in Excel, data analysis tools, and workflow visualisation platforms Patience and empathy, with an ability to support colleagues with varying levels of technical confidence Desirable Experience working in a team environment where you have supported technical projects Experience with workflow automation systems Prior experience in regulated industries or public services
Business Development Manager Service & Maintenance Stourbridge Competitive DOE Permanent The Business Development Manager will support sales growth and key account management within the Service & Maintenance division. This role requires knowledge of fire protection system maintenance standards, strong analytical and communication skills, and the ability to engage with clients and internal teams. Regular UK travel is required. Key Responsibilities - Business Development Manager Service and Maintenance Build and maintain strong relationships with existing and potential customers - some key account management may be required. Survey and obtain key asset information to inform estimates. Regular liaison with the service and maintenance team. Review tender documents including drawings, design standards, specifications, and client requirements. Develop a detailed proposal document complete with associated deliverables. Monitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learnt. Attend internal and client meetings. Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities. Lead internal handover meetings upon project award. Manage group company enquiries and accounts. Qualifications & Requirements - Sprinkler Design Engineer Service & Maintenance Proven technical experience in fire sprinkler/detection systems with a good understanding of reading construction drawings, P&ID's and understanding technical specifications. Experience of developing technical fire protection and detection maintenance proposals. Understanding of fire protection and detection related standards including, but not limited to, BSEN12845, BS9251, BS5306, BS9990, BS 5839 & BSEN 15004. Strong organisational skills with ability to meet deadlines and changing priorities. Can demonstrate exceptional attention to detail and efficiency. Proven IT skills with experience of MS office packages. Friendly and outgoing personality with the natural ability to engage with customers/clients representing the company professionally and positively. Strong commercial awareness with demonstrable numerical skills. Willingness to learn and develop. Full clean UK driving license What we can offer - Business Development Manager Service & Maintenance 25 days holiday plus BH's with the opportunity to buy or sell up to an additional 5 days All roles are offered subject to security screening, DBS Enhanced and PNC checks Salary Exchange Pension Scheme Healthcare Cash Plan- claim back the costs of dentist, opticians, physio, prescriptions and much more Life Insurance- 4 times annual salary Employee Assistance Programme including mental health support, legal, financial advice and access to own Mental Health First Aid team Access to 24/7 GP helpline and online GP surgery Access to discounts from 1000s of retailers through PERKS such as gym membership discounts, shopping, cinema tickets, and discounts at your favourite restaurants Personal accident protection For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Fire Protection Sales Manager, Fire Systems Business Development Manager, Sales Manager - Fire & Life Safety, Fire Services Account Manager, Fire Safety Solutions Manager, Business Development Executive - Fire Protection may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
10/07/2025
Full time
Business Development Manager Service & Maintenance Stourbridge Competitive DOE Permanent The Business Development Manager will support sales growth and key account management within the Service & Maintenance division. This role requires knowledge of fire protection system maintenance standards, strong analytical and communication skills, and the ability to engage with clients and internal teams. Regular UK travel is required. Key Responsibilities - Business Development Manager Service and Maintenance Build and maintain strong relationships with existing and potential customers - some key account management may be required. Survey and obtain key asset information to inform estimates. Regular liaison with the service and maintenance team. Review tender documents including drawings, design standards, specifications, and client requirements. Develop a detailed proposal document complete with associated deliverables. Monitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learnt. Attend internal and client meetings. Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities. Lead internal handover meetings upon project award. Manage group company enquiries and accounts. Qualifications & Requirements - Sprinkler Design Engineer Service & Maintenance Proven technical experience in fire sprinkler/detection systems with a good understanding of reading construction drawings, P&ID's and understanding technical specifications. Experience of developing technical fire protection and detection maintenance proposals. Understanding of fire protection and detection related standards including, but not limited to, BSEN12845, BS9251, BS5306, BS9990, BS 5839 & BSEN 15004. Strong organisational skills with ability to meet deadlines and changing priorities. Can demonstrate exceptional attention to detail and efficiency. Proven IT skills with experience of MS office packages. Friendly and outgoing personality with the natural ability to engage with customers/clients representing the company professionally and positively. Strong commercial awareness with demonstrable numerical skills. Willingness to learn and develop. Full clean UK driving license What we can offer - Business Development Manager Service & Maintenance 25 days holiday plus BH's with the opportunity to buy or sell up to an additional 5 days All roles are offered subject to security screening, DBS Enhanced and PNC checks Salary Exchange Pension Scheme Healthcare Cash Plan- claim back the costs of dentist, opticians, physio, prescriptions and much more Life Insurance- 4 times annual salary Employee Assistance Programme including mental health support, legal, financial advice and access to own Mental Health First Aid team Access to 24/7 GP helpline and online GP surgery Access to discounts from 1000s of retailers through PERKS such as gym membership discounts, shopping, cinema tickets, and discounts at your favourite restaurants Personal accident protection For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Fire Protection Sales Manager, Fire Systems Business Development Manager, Sales Manager - Fire & Life Safety, Fire Services Account Manager, Fire Safety Solutions Manager, Business Development Executive - Fire Protection may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in a timely manner and as required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure hardware and software for new joiners, internal moves or for ad-hoc system requests in line with the associated incident request. Monitor the status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate, analyse, and report on status to the management team. Transfer knowledge and technical expertise to other team members and end users. Asset management JML Create and guide users with simple, step-by-step instructions. Assist with updating the company intranet website (SharePoint). Help maintain the inventory ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills / Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic network issues. Good attention to detail and ability to show initiative. Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. To be a highly motivated team player with the skills and ability to manage changing priorities. Professional and positive, self-motivated, and self-sufficient. Ability to multitask.
10/07/2025
Full time
A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues in order of priority, working towards resolution or, when required, re-assignment to the appropriate IT team. Provide white glove treatment to all staff including VIPs. Proactively solve issues and problems for hardware and software requirements. Build all new laptops using Autopilot to the company's standards ensure equipment is ready and functional for use in a timely manner and as required. Carry out daily office checks to ensure all systems are working in the office including meeting rooms with Logitech Tap systems. Manage the administration of Active Directory ensuring it is accurate and up to date. Working with HR with regards to onboarding and offboarding Keep all users updated on any immediate network matters/issues. Install and configure hardware and software for new joiners, internal moves or for ad-hoc system requests in line with the associated incident request. Monitor the status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate, analyse, and report on status to the management team. Transfer knowledge and technical expertise to other team members and end users. Asset management JML Create and guide users with simple, step-by-step instructions. Assist with updating the company intranet website (SharePoint). Help maintain the inventory ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills / Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic network issues. Good attention to detail and ability to show initiative. Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. To be a highly motivated team player with the skills and ability to manage changing priorities. Professional and positive, self-motivated, and self-sufficient. Ability to multitask.
Project Manager (CCTV/Access control/comms systems (Heathrow) Heathrow Start Date: ASAP 6-12 Months view to extend Rate Negotiable ( Inside IR35 Umbrella PAYE only ). 37.5 hrs per week 4 Days a week on site at Heathrow, occasional night working may be required. We're seeking a project manager with strong experience managing large-scale Security, Comms, and Network Infrastructure projects-ideally in highly regulated environments like aviation or rail. You'll lead projects from bid through to delivery, ensuring timelines, budgets, and quality standards are met. The role involves working with diverse suppliers, managing project portfolios, maintaining client relationships, and ensuring compliance with HSE, quality, and design standards. Key Requirements: Strong technical background in Security/ICS/Telecoms Project leadership in complex design environments Experience with Heathrow or similar regulated sectors preferred Degree in Engineering (or HNC), with APMP/PRINCE2 desirable NEC4, CDM, or H&S qualifications a plus CSCS card or equivalent required This is a great opportunity to join a growing team in a fast-paced, high-profile setting. This role is Inside IR35 and so only PAYE payment is avaialble - rate negotiable
10/07/2025
Contractor
Project Manager (CCTV/Access control/comms systems (Heathrow) Heathrow Start Date: ASAP 6-12 Months view to extend Rate Negotiable ( Inside IR35 Umbrella PAYE only ). 37.5 hrs per week 4 Days a week on site at Heathrow, occasional night working may be required. We're seeking a project manager with strong experience managing large-scale Security, Comms, and Network Infrastructure projects-ideally in highly regulated environments like aviation or rail. You'll lead projects from bid through to delivery, ensuring timelines, budgets, and quality standards are met. The role involves working with diverse suppliers, managing project portfolios, maintaining client relationships, and ensuring compliance with HSE, quality, and design standards. Key Requirements: Strong technical background in Security/ICS/Telecoms Project leadership in complex design environments Experience with Heathrow or similar regulated sectors preferred Degree in Engineering (or HNC), with APMP/PRINCE2 desirable NEC4, CDM, or H&S qualifications a plus CSCS card or equivalent required This is a great opportunity to join a growing team in a fast-paced, high-profile setting. This role is Inside IR35 and so only PAYE payment is avaialble - rate negotiable
Systems Design Manager West Malling, Kent (Hybrid 1 day WFH) £50000 to £60000 per annum Are you an experienced Systems Design or IT Change Manager looking for your next challenge? Do you enjoy leading cross-functional teams and turning business requirements into technical solutions? Are you confident managing projects and people across the full systems development lifecycle? We are recruiting on behalf of a forward-thinking organisation based in West Malling, Kent. They are looking for a Systems Design Manager to lead their IT Change function and support the ongoing development and optimisation of internal business systems. This hybrid role involves one day per week working from home and four days in the office. The position reports directly to the IT Director and is a key part of the wider IT leadership team. Key responsibilities include: Leading the IT Change team, including Business Analysts and Test Analysts Overseeing system design and testing for bespoke internal platforms Translating user stories into clear technical specifications Managing project delivery and aligning system changes with strategic business goals Coordinating testing, documentation, and out-of-hours implementation as required Liaising with internal stakeholders to gather requirements and manage expectations Supporting wider IT administration and internal systems knowledge sharing Essential skills and experience: Previous experience in a similar role such as Systems Design Manager or IT Change Manager Strong understanding of the software development lifecycle and change control processes Comfortable working with Agile, Waterfall, or Kanban methodologies Proven ability to lead teams and communicate across all levels of a business Experience with documentation such as project roadmaps, test scripts, and system manuals Confidence working with tools such as Visio, Excel, and Azure DevOps or similar Desirable experience: Knowledge of SQL, C Sharp, Classic ASP, or Java Background in financial services or experience working with mortgage-related systems Experience producing ERDs and other technical documentation Benefits include: Discretionary annual bonus Private healthcare (after probation) 25 days holiday plus bank holidays Generous pension contributions Ongoing CPD and training support Onsite parking A collaborative and inclusive working environment This is an excellent opportunity for a proactive and collaborative Systems Design Manager who enjoys working closely with stakeholders and leading meaningful change in a growing business. To apply, please submit your CV. Shortlisted candidates will be contacted for an initial conversation.
10/07/2025
Full time
Systems Design Manager West Malling, Kent (Hybrid 1 day WFH) £50000 to £60000 per annum Are you an experienced Systems Design or IT Change Manager looking for your next challenge? Do you enjoy leading cross-functional teams and turning business requirements into technical solutions? Are you confident managing projects and people across the full systems development lifecycle? We are recruiting on behalf of a forward-thinking organisation based in West Malling, Kent. They are looking for a Systems Design Manager to lead their IT Change function and support the ongoing development and optimisation of internal business systems. This hybrid role involves one day per week working from home and four days in the office. The position reports directly to the IT Director and is a key part of the wider IT leadership team. Key responsibilities include: Leading the IT Change team, including Business Analysts and Test Analysts Overseeing system design and testing for bespoke internal platforms Translating user stories into clear technical specifications Managing project delivery and aligning system changes with strategic business goals Coordinating testing, documentation, and out-of-hours implementation as required Liaising with internal stakeholders to gather requirements and manage expectations Supporting wider IT administration and internal systems knowledge sharing Essential skills and experience: Previous experience in a similar role such as Systems Design Manager or IT Change Manager Strong understanding of the software development lifecycle and change control processes Comfortable working with Agile, Waterfall, or Kanban methodologies Proven ability to lead teams and communicate across all levels of a business Experience with documentation such as project roadmaps, test scripts, and system manuals Confidence working with tools such as Visio, Excel, and Azure DevOps or similar Desirable experience: Knowledge of SQL, C Sharp, Classic ASP, or Java Background in financial services or experience working with mortgage-related systems Experience producing ERDs and other technical documentation Benefits include: Discretionary annual bonus Private healthcare (after probation) 25 days holiday plus bank holidays Generous pension contributions Ongoing CPD and training support Onsite parking A collaborative and inclusive working environment This is an excellent opportunity for a proactive and collaborative Systems Design Manager who enjoys working closely with stakeholders and leading meaningful change in a growing business. To apply, please submit your CV. Shortlisted candidates will be contacted for an initial conversation.
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