About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire software development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Participate in the full life cycle of telecoms product development, from specification and design through implementation, testing and support.
Provide technical leadership in software development for embedded systems in a Linux environment, perform design integration and testing.
Work with real-time operating systems or develop software that operates in real-time environments, ensuring that critical tasks are executed within specified time constraints.
Optimise software performance and memory usage to meet the resource constraints of embedded systems, ensuring efficient utilisation of hardware resources.
Collaborate with Firmware and Hardware engineers to ensure that projects are delivered on time.
Coordinate design review activities to ensure that designs meet their requirements.
Create and maintain comprehensive documentation for the embedded software, including design specifications, coding standards, and user manuals.
Stay updated on emerging technologies, tools and best practices in embedded software development.
Candidate requirements
Bachelor’s or master’s degree in computer engineering, electronics or related fields.
Over 8 years’ proven Industrial experience in embedded software design within the telecommunication sector.
Strong Software Engineering skills including design, programming using C, scripting (Python, perl).
Very strong Linux experience.
Must have a deep understanding of digital circuits, Microcontrollers, Microprocessors and FPGAs.
Strong experience in developing and testing communication protocols (I2C, SPI, Ethernet, UART).
Good knowledge on ARM drivers and low-level device interface design and development.
Ability to work collaboratively and build and maintain relationships with team members.
Experience developing embedded Linux on ARM processors.
Experience with source control e.g. Git, SVN, CVS
Excellent debugging skills using debugging and testing tools: JTAG, Oscilloscope, Logic analysers.
Excellent verbal and written communication skills.
Apr 05, 2024
Full time
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire software development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Participate in the full life cycle of telecoms product development, from specification and design through implementation, testing and support.
Provide technical leadership in software development for embedded systems in a Linux environment, perform design integration and testing.
Work with real-time operating systems or develop software that operates in real-time environments, ensuring that critical tasks are executed within specified time constraints.
Optimise software performance and memory usage to meet the resource constraints of embedded systems, ensuring efficient utilisation of hardware resources.
Collaborate with Firmware and Hardware engineers to ensure that projects are delivered on time.
Coordinate design review activities to ensure that designs meet their requirements.
Create and maintain comprehensive documentation for the embedded software, including design specifications, coding standards, and user manuals.
Stay updated on emerging technologies, tools and best practices in embedded software development.
Candidate requirements
Bachelor’s or master’s degree in computer engineering, electronics or related fields.
Over 8 years’ proven Industrial experience in embedded software design within the telecommunication sector.
Strong Software Engineering skills including design, programming using C, scripting (Python, perl).
Very strong Linux experience.
Must have a deep understanding of digital circuits, Microcontrollers, Microprocessors and FPGAs.
Strong experience in developing and testing communication protocols (I2C, SPI, Ethernet, UART).
Good knowledge on ARM drivers and low-level device interface design and development.
Ability to work collaboratively and build and maintain relationships with team members.
Experience developing embedded Linux on ARM processors.
Experience with source control e.g. Git, SVN, CVS
Excellent debugging skills using debugging and testing tools: JTAG, Oscilloscope, Logic analysers.
Excellent verbal and written communication skills.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
Sep 03, 2022
Full time
Growing events platform is seeking an experienced web developer to join a London-based team. Our mission is to grow and develop a web-based family events platform and ticketing service.
Hybrid work arrangements are offered between our North London office and work from home. Visa sponsorship can be offered.
Required Experience:
5+ years software development experience
Comfortable with custom-coding a variety of web applications
Knowledge and experience of all stages of web development from ideation to deployment
Accustomed to creating testing systems and quality checks
Good communication skills and able to work in a team
Fluent level of English language is necessary
Good Use of:
Backend: PHP, MySQL, MVC, JavaScript
Frontend: Vue or React, JavaScript, HTML, CSS, JQuery
Database: MySQL
Other: GIT
Optional: experience with Docker, GCP, AWS, Python, React Native, Scrum (or other agile methodologies), TDD/BDD would be a bonus
Key Responsibilities:
Ensuring the smooth running of the events platform
Optimizing for fast page-loading speeds and reliable performance
Planning and architecting the development of a number of new features
Delivering projects to agreed deadlines, in good quality
Creating tests and testing code of new features
Problem-solving any issues with the site, including diagnosing and correcting any bugs
You would be working under a Team Lead in a small team of web developers, and a designer. The right candidate should be based in/around London, UK and able to commute to North London for office-based work two days a week.
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Digital Solutions Global Ltd
St. Paul's Cathedral, London, UK
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
Apr 01, 2022
Full time
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
We are seeking a Technical Infrastructure Program Manager to manage Day 1 and Day 2 implementation programs with considerable global impact. The program may focus on a single product in a critical technology area or work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You will be responsible for the delivery of large and complex projects that may or may not be tied to a wider program. You will be assigned to manage the roadmap for an organization, which may include contributing to operational planning narratives, and ownership of one or more organizational goals. As a technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside CIS organization to deliver. You will define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else- if so why?). To ensure business and technical stakeholder needs are aligned, you will drive mindful discussions that lead to crisp decisions. You are expected to provide context (past, current, and future) for business/technology choices and a long-term perspective. You will partner with customers and engineering teams to determine which projects move forward and in what priority order. You will use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). Working closely with CIL Engineers and CIS Delivery TPMS you will also enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the "think big" business case. You will make smart trade-offs (e.g., time vs. effort vs. features). You will be expected to create plans that have clear, measurable success criteria and clearly communicate progress and outcomes. The candidate should have a depth of project and program management knowledge, good understanding of various IT technologies and the ability to hold teams accountable while owning project/program outcomes with impact on global customers. You should have a background in supporting customers in an enterprise environment, working with internal or external teams. Key job responsibilities • Manage and own complex projects having enterprise wide impact. • Collaborate with engineering teams to develop Network Infrastructure solutions • Drive proof of concepts, develop technical documents required for service deployment • Manage end to end of Bill of materials and change management • Establish the forward looking strategy and gain support for implementation. • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals. • Develop gap analysis, functional specifications, project schedules and milestones. • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities. • Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. • Balance business needs with technical and security requirements. • Clearly communicate goals, responsibilities, issues and status to customers and senior managers. • Lead and streamline the transition of IT Services in to production. • Ensure changes are effectively released ensuring feedback mechanisms are established. • Build effective relationships with stakeholder and service owners. • Publish accurate and concise reports on time to maintain visibility and accountability. BASIC QUALIFICATIONS - Experience in technical product or technical program management - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience of Managing Enterprise Level Infrastructure Services Support, Design, Hardware Deployment - Experience of managing cross-functional Infrastructure projects PREFERRED QUALIFICATIONS - Experience working directly with engineering teams - Experience of Enterprise Level Program Management leading or operating - Exposure to multiple project management methodologies - Experience with information security, relational databases and cloud computing. - Experience within complex organizational settings (e.g., geographic dispersion). - Familiarity with information security, relational databases and cloud computing - Excellent organization, quantitative, and presentation skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Sep 15, 2024
Full time
We are seeking a Technical Infrastructure Program Manager to manage Day 1 and Day 2 implementation programs with considerable global impact. The program may focus on a single product in a critical technology area or work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You will be responsible for the delivery of large and complex projects that may or may not be tied to a wider program. You will be assigned to manage the roadmap for an organization, which may include contributing to operational planning narratives, and ownership of one or more organizational goals. As a technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside CIS organization to deliver. You will define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else- if so why?). To ensure business and technical stakeholder needs are aligned, you will drive mindful discussions that lead to crisp decisions. You are expected to provide context (past, current, and future) for business/technology choices and a long-term perspective. You will partner with customers and engineering teams to determine which projects move forward and in what priority order. You will use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). Working closely with CIL Engineers and CIS Delivery TPMS you will also enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the "think big" business case. You will make smart trade-offs (e.g., time vs. effort vs. features). You will be expected to create plans that have clear, measurable success criteria and clearly communicate progress and outcomes. The candidate should have a depth of project and program management knowledge, good understanding of various IT technologies and the ability to hold teams accountable while owning project/program outcomes with impact on global customers. You should have a background in supporting customers in an enterprise environment, working with internal or external teams. Key job responsibilities • Manage and own complex projects having enterprise wide impact. • Collaborate with engineering teams to develop Network Infrastructure solutions • Drive proof of concepts, develop technical documents required for service deployment • Manage end to end of Bill of materials and change management • Establish the forward looking strategy and gain support for implementation. • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals. • Develop gap analysis, functional specifications, project schedules and milestones. • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities. • Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. • Balance business needs with technical and security requirements. • Clearly communicate goals, responsibilities, issues and status to customers and senior managers. • Lead and streamline the transition of IT Services in to production. • Ensure changes are effectively released ensuring feedback mechanisms are established. • Build effective relationships with stakeholder and service owners. • Publish accurate and concise reports on time to maintain visibility and accountability. BASIC QUALIFICATIONS - Experience in technical product or technical program management - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience of Managing Enterprise Level Infrastructure Services Support, Design, Hardware Deployment - Experience of managing cross-functional Infrastructure projects PREFERRED QUALIFICATIONS - Experience working directly with engineering teams - Experience of Enterprise Level Program Management leading or operating - Exposure to multiple project management methodologies - Experience with information security, relational databases and cloud computing. - Experience within complex organizational settings (e.g., geographic dispersion). - Familiarity with information security, relational databases and cloud computing - Excellent organization, quantitative, and presentation skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Field Network Project Engineer Salary: 30,000 - 50,000 + Benefits + Annual Bonus (Dependent on Experience) Location: Field (Travel Required to Customer Sites around Berkshire, Slough, Hampshire & Corsham) Company Overview: A leading provider of Digital, Network, and Cloud solutions is seeking a skilled Field Network Project Engineer to join their innovative team. With a focus on client satisfaction and cutting-edge technology, the company has been transforming businesses since being founded. Emphasizing a collaborative work environment, they encourage creative problem-solving and offer continuous training opportunities. Role Description: As a Field IT Network Project Engineer, you will play a crucial role in deploying infrastructure to client sites, resolving technical issues, and supporting installations. This dynamic position involves extensive travel throughout the Thames Valley corridor, offering a diverse and challenging work environment. Ideal candidates will have a strong background in network operations, particularly in routing and switching, and possess a collaborative spirit. You will work alongside a team of experts, engaging in support and project activities on a 2nd / 3rd Line basis. Key Responsibilities: Provide on-site project support for the company's expanding national client base. Collaborate with leading technology vendors (Cisco/HP/Fortinet/Palo Alto) and contribute to standardisation efforts. Support network architecture teams with hands-on expertise in network security and design. Manage LAN, WLAN, MPLS, WAN, FW/VPN systems and ensure network security compliance. Undertake installations, configurations, and troubleshooting tasks at various client sites. Monitor network performance, respond to issues, and implement network improvements. Adhere to network policies, change control processes, and governance standards. Assist the service desk team with technical escalations and case resolutions. Contribute to Presales activities and propose client solutions when needed. Meet and exceed key performance indicators (KPIs). Required Skills and Qualifications: BPSS Standard background check clearance (SC level clearance advantageous). Cisco CCNA/CCNP certification or equivalent experience. Expertise in Remote Access, VPN configuration, and zone-based firewall administration. Proficiency in L2 switching platforms and layer 2 protocols. Experience with network monitoring tools and troubleshooting skills. Knowledge of Wi-Fi technologies, industrial switching, and data centre environments. Familiarity with Cisco DNA Centre, ISE, and FMC is a plus. Full driving license & ability to use your own vehicle for UK travel requirements. Understanding of ISO certifications. Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Sep 15, 2024
Full time
Field Network Project Engineer Salary: 30,000 - 50,000 + Benefits + Annual Bonus (Dependent on Experience) Location: Field (Travel Required to Customer Sites around Berkshire, Slough, Hampshire & Corsham) Company Overview: A leading provider of Digital, Network, and Cloud solutions is seeking a skilled Field Network Project Engineer to join their innovative team. With a focus on client satisfaction and cutting-edge technology, the company has been transforming businesses since being founded. Emphasizing a collaborative work environment, they encourage creative problem-solving and offer continuous training opportunities. Role Description: As a Field IT Network Project Engineer, you will play a crucial role in deploying infrastructure to client sites, resolving technical issues, and supporting installations. This dynamic position involves extensive travel throughout the Thames Valley corridor, offering a diverse and challenging work environment. Ideal candidates will have a strong background in network operations, particularly in routing and switching, and possess a collaborative spirit. You will work alongside a team of experts, engaging in support and project activities on a 2nd / 3rd Line basis. Key Responsibilities: Provide on-site project support for the company's expanding national client base. Collaborate with leading technology vendors (Cisco/HP/Fortinet/Palo Alto) and contribute to standardisation efforts. Support network architecture teams with hands-on expertise in network security and design. Manage LAN, WLAN, MPLS, WAN, FW/VPN systems and ensure network security compliance. Undertake installations, configurations, and troubleshooting tasks at various client sites. Monitor network performance, respond to issues, and implement network improvements. Adhere to network policies, change control processes, and governance standards. Assist the service desk team with technical escalations and case resolutions. Contribute to Presales activities and propose client solutions when needed. Meet and exceed key performance indicators (KPIs). Required Skills and Qualifications: BPSS Standard background check clearance (SC level clearance advantageous). Cisco CCNA/CCNP certification or equivalent experience. Expertise in Remote Access, VPN configuration, and zone-based firewall administration. Proficiency in L2 switching platforms and layer 2 protocols. Experience with network monitoring tools and troubleshooting skills. Knowledge of Wi-Fi technologies, industrial switching, and data centre environments. Familiarity with Cisco DNA Centre, ISE, and FMC is a plus. Full driving license & ability to use your own vehicle for UK travel requirements. Understanding of ISO certifications. Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Data Solution Architect is required by this specialist Financial Services company as they look to improve their processes and grow their business. You'll be joining c25 people on a common goal to improve product offering for their clients, and internal processes for key stakeholders. You'll be leading the design and implementation of end-end integrated systems, delivering architectural initiatives to drive revenue and improve efficiency, working closely with the Technology Director and CEO around business strategy alignment. Ideally you'll come from a good technical background delivering data engineering solutions and will be able to demonstrate experience across - Moving previous solution (in Excel) to Snowflake, via ETL Power BI reporting Data Engineering - big data tools, data processing systems Excellent stakeholder management Excel modelling (understanding/background) Please note that this role requires 3-6 months of Full time work, 5 days per week in the office. After that period there will be some flexibility for hybrid working, but please only apply if you are happy with the initial time onsite to get to know the business, stakeholders, product, expectations, etc. This is an excitingly growing business, driven by improvements around data management and a product portfolio which will be diversifying and ensuring lots of opportunities to grow with the business in the future. Please contact me for a detailed conversation and full spec.
Sep 15, 2024
Full time
Data Solution Architect is required by this specialist Financial Services company as they look to improve their processes and grow their business. You'll be joining c25 people on a common goal to improve product offering for their clients, and internal processes for key stakeholders. You'll be leading the design and implementation of end-end integrated systems, delivering architectural initiatives to drive revenue and improve efficiency, working closely with the Technology Director and CEO around business strategy alignment. Ideally you'll come from a good technical background delivering data engineering solutions and will be able to demonstrate experience across - Moving previous solution (in Excel) to Snowflake, via ETL Power BI reporting Data Engineering - big data tools, data processing systems Excellent stakeholder management Excel modelling (understanding/background) Please note that this role requires 3-6 months of Full time work, 5 days per week in the office. After that period there will be some flexibility for hybrid working, but please only apply if you are happy with the initial time onsite to get to know the business, stakeholders, product, expectations, etc. This is an excitingly growing business, driven by improvements around data management and a product portfolio which will be diversifying and ensuring lots of opportunities to grow with the business in the future. Please contact me for a detailed conversation and full spec.