188 jobs found

Job Title: Systems Administrator Location: Leeds Salary: £40,200 per year Job Type: Full time, Permanent We are looking for a proactive and technically skilled Systems Administrator to support, maintain, and continuously improve our IT infrastructure. This is a key role within the organisation, ensuring our systems and services remain secure, reliable, and high performing to support the delivery of essential housing services. You will play a central role in the administration and development of our Microsoft-based infrastructure environment, alongside supporting wider IT operations and end-user technology. What you'll do: Monitor infrastructure systems to ensure maximum availability, performance, and security of IT services Administer and support infrastructure systems including Microsoft stack, Sophos, Servers & Laptops Assist with maintenance of Infrastructure platforms in a secure, stable, and fully operational state Provide technical advice and recommendations regarding procurement of end-user hardware and software Create, review, and maintain technical documentation and user guidance materials Ensure company laptops and mobile devices comply with organisational security and compliance policies Deploy, maintain, and upgrade IT infrastructure systems and associated technologies Assist with Infrastructure deployments and upgrades to completed in line with agreed change control procedures, with minimal disruption to users and services Maintain that systems remain secure, supported, and operational following implementation Act as an escalation point for first-line IT support staff Provide professional and effective technical support What we're looking for: Can demonstrate experience of administering and supporting Microsoft 365 environments Experience with managing user accounts, permissions, and access controls Able to support and maintain Windows Server environments Experienced in supporting and troubleshooting Microsoft Office applications and end-user productivity tools within a business environment. Able to diagnose, troubleshoot, and resolve technical infrastructure and systems issues effectively Able to travel regularly between Leeds Federated Hubs, Head Office, and other operational sites to support service delivery in all areas of the role. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical colleagues Can work independently, using own initiative to resolve issues, while also collaborating effectively within a wider IT team. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.

Can you help us improve how we manage partnership student records at the University of Wolverhampton? The University of Wolverhampton is at an exciting point in the development of its partnership provision, and we're establishing a new team to support this evolving area. As a Partnership Records Administrator, you'll be joining us at a key moment, with the chance to contribute directly to how this team develops and how our systems and processes are built. You'll work closely with the Head and Manager of the area, playing an active role in shaping how we manage student data, support internal and external reporting, and ensure high standards of service for our stakeholders. This is an excellent opportunity for someone who enjoys being part of a collaborative environment and wants to help lay the foundations for a new, high-functioning team. What you'll be doing Accurately inputting and maintaining student data, ensuring records are clear, correct, and up to date; Supporting key student processes such as transfers, withdrawals and leave of absence; Providing knowledgeable helpdesk support to staff across the University on partnership records; Identifying and helping to resolve data quality issues; Working with others to improve systems and processes over time. What we're looking for Strong experience in higher education administration, particularly within student records or data management; Excellent organisational and communication skills; Confidence working both independently and as part of a team; A keen eye for detail and a commitment to continuous improvement; A positive, proactive approach to problem-solving and service delivery; Ability to travel to UK partners as required. This role offers the chance to be part of something new and meaningful, where your ideas, experience and input will directly influence how the team functions and how we support our students. Join us, and help build a service that supports partnerships now and into the future. Staff Benefits We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff: Competitive salaries Standard Life Pension scheme - with employer contribution of up to 12% to the University's defined contribution scheme. Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service. Free Will Writing Service - Complimentary will drafting for employees and their partners. IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts. Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service. Gym memberships discounts - at our Walsall Campus and discounts at WV Active sites in Wolverhampton. Eyecare Support - Free eVoucher for eye tests and glasses contribution. Flu Vouchers - Free flu vaccinations for staff. Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance. Chaplaincy & Prayer Rooms - Access to multi-faith chaplaincy services. Generous Annual Leave (see table below) Flexible & Agile Working - Flexible and Hybrid working arrangements. Free On-site Parking - available across campuses Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice. Employee Discounts - Savings on groceries, fashion, and entertainment. Travel Discounts - Up to 10% off holidays through Sodexo Circles. Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks. Library Access - Staff have access to books and resources at our onsite libraries. Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level. Leadership and Management Development - Access to training opportunities to support you with advancing in your career.

Overview Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC. To unleash the power of diversity within our business we will continuously seek out new ways to empower teams to reach their full potential. Removing barriers to inclusion and championing a better workplace for us all. For further information on Enerpac Tool Group and its businesses, visit the Company's website at Summary - basic function of the role We are seeking an experienced Quality Manager to join our team on a permanent basis, supporting our team in Cramlington, onsite 5 days per week. The Quality Manager is responsible for the strategic planning, development, implementation, and ongoing management of Enerpac UK's Quality Management System (QMS). This role ensures compliance with quality policies, procedures, and standards at site, regional, and global levels, while driving continuous improvement initiatives to strengthen the effectiveness and maturity of the QMS across the organisation. Job Duties and Responsibilities Develop, maintain, and continuously improve the QMS; creating and updating documentation to reflect operational changes, site specific needs, and industry best practices. Establish and monitor strategic quality objectives and performance targets; lead site initiatives to address underperformance and improve key performance indicators. Ensure ISO 9001 requirements are clearly communicated, understood, and consistently applied throughout the organisation. Lead and contribute to regional management reviews to drive continuous improvement of the QMS. Ensure supplier, internal, and customer quality issues are accurately reported and managed within the Qualityze system. Oversee the timely closure of all product quality non conformances and corrective and preventive actions (CAPAs). Maintain effective communication channels to report progress on non conformance resolution to internal and external stakeholders. Act as the escalation point for customer quality non conformances. Serve as Qualityze system administrator and contribute to software enhancements that improve business efficiency. Actively promote safety awareness and continuous improvement, identifying opportunities to drive change, increase efficiency, and deliver results while maintaining compliance. Represent the company professionally at all times, adhering to company policies, procedures, and safety standards; serve as a role model and ambassador for health and safety excellence. Effectively influence, develop, and train employees to strengthen a culture of quality and continuous improvement. Skills and Competencies Strong working knowledge of APQP, PPAP, MSA, FMEA, Control Plans, SPC, and 8D methodologies. Excellent verbal and written communication skills, with the ability to engage effectively at all organisational levels. Demonstrated strong problem solving and analytical skills. Outstanding facilitation, training, communication, and presentation abilities; positive, persuasive, and motivating leadership style. Proficient report writing and presentation skills using Microsoft Office applications. Self motivated, well organized, and an effective time manager with a collaborative team oriented approach. Assertive yet diplomatic, with a strong understanding of business and commercial priorities. Proven ability to work cross functionally and within global, multicultural teams. Capable of managing multiple priorities under tight deadlines. Education and Experience Minimum of 5 years' experience implementing quality systems, with a proven ability to develop, train, and coach employees in a quality driven environment. Extensive experience managing ISO 9001 systems, including Lead Auditor experience or certification. ISO 9001 Internal Auditor certification or willingness to obtain Lead Auditor certification. Work Benefits Engagement with Employee Resource Groups which can provide leadership and networking opportunities. Competitive salary, performance incentives, and benefits package. Community Outreach programs embedded in the Company's culture.

Company Overview United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Equal Opportunities Statement At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. Job Title SHEQ Coordinator - Power Transmission & Distribution (T&D) Role Purpose The SHEQ Coordinator will support the development, implementation, maintenance and continuous improvement of SHEQ management systems, digital platforms and business intelligence reporting across the Power Transmission & Distribution business. The role will be responsible for managing SharePoint environments, supporting Power BI reporting, maintaining SHEQ databases and workflows, and ensuring that SHEQ data is accurate, accessible and transformed into meaningful insights that drive operational performance and risk reduction. Key Responsibilities SHEQ Management Systems - Support the maintenance and continuous improvement of the Integrated Management System (IMS), manage document control processes, coordinate system updates for ISO 45001, ISO 14001, ISO 9001, National Grid requirements and client specific SHEQ standards, monitor review schedules, support governance activities and assist with internal and external audits. SharePoint Administration & Development - Develop, manage and continuously improve SharePoint sites, create document libraries, workflows, dashboards and communication pages, establish permissions and governance controls, support migration of legacy documentation, and maintain records management and document retention requirements. Power BI & Data Analytics - Develop and maintain Power BI dashboards, produce visual performance reports covering safety, environmental, quality, operational assurance and incident trends, build automated reporting solutions, support predictive analytics and trend analysis, and ensure consistency and integrity of business reporting metrics. Digital Systems Management - Support administration and optimisation of EcoOnline, Microsoft 365, SharePoint, Power BI, Power Automate, Microsoft Forms, Excel databases and other SHEQ systems; assist with configuration, user administration, automated workflows, and explore digital innovation and AI enabled solutions. Data Quality & Governance - Conduct regular data validation and quality assurance checks, support the development of governance standards, identify gaps, trends and anomalies within SHEQ datasets, ensure GDPR compliance and produce regular management reports and KPI summaries. Training & User Support - Provide first line support to system users, deliver training sessions on Microsoft 365, SharePoint and reporting tools, produce user guides and digital learning materials, and promote best practice use of SHEQ systems. Continual Improvement - Support the implementation of digital transformation initiatives, identify opportunities to automate manual processes, develop innovative reporting and performance monitoring solutions, and support business wide improvement projects aimed at enhancing SHEQ performance and operational efficiency. Key Relationships Internal: Director of SHEQ, Head of HSSEQ, SHEQ Systems & Assurance Manager, SHEQ Advisors and Managers, Operational Directors, Project Managers, IT Department, HR and Learning & Development Teams. External: Software providers, Audit bodies, Clients and framework representatives, External consultants. Qualifications Essential - Educated to A-Level standard or equivalent; Qualification in Information Management, Data Analytics, Business Systems or related discipline; Advanced Microsoft Excel qualification or demonstrable experience. Desirable - Microsoft Certified: Power BI Data Analyst Associate, SharePoint Administrator, Power Platform Fundamentals, Internal Auditor qualification, ISO 9001, ISO 14001 or ISO 45001 awareness training. Knowledge & Experience Essential - Experience managing SharePoint environments, creating and maintaining Power BI dashboards, advanced Microsoft 365 skills, strong understanding of Excel, Power Query, Power Automate, Forms, Teams, managing large datasets, producing KPI reports, strong document control and governance experience. Desirable - Experience within utilities, construction, infrastructure or power sectors; knowledge of SHEQ management systems and ISO certified systems; familiarity with EcoOnline or similar platforms; understanding of National Grid and DNO contractor environments. Skills & Competencies Strong analytical and problem solving capability. Excellent attention to detail. Ability to interpret and present complex data clearly. Strong organisational and planning skills. Excellent communication and stakeholder engagement skills. Ability to work independently and manage multiple priorities. Continuous improvement mindset. High levels of integrity and professionalism. Performance Measures Accuracy and quality of SHEQ reporting. Power BI dashboard utilisation and effectiveness. SharePoint user adoption and engagement. Timeliness of management information. Data quality and governance compliance. Audit performance and document control compliance. Delivery of digital improvement initiatives. Stakeholder satisfaction levels. Company Values The postholder will demonstrate commitment to: Safety First, Integrity, Collaboration, Excellence, Sustainability and Continuous Improvement while actively supporting the organisation's Zero Harm strategy, digital transformation programme and commitment to operational excellence across the Power Transmission & Distribution business.

Technical Architect (C#) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £75k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Technical Architect to take a leading role in designing robust, scalable, and innovative technology solutions for our clients. You will work closely with stakeholders and development teams to ensure the alignment of technology with business goals, while championing best practices in architectural design and delivery. Key Responsibilities Collaborate with development teams, system administrators, and stakeholders to integrate solutions. Provide technical guidance throughout the implementation lifecycle. Partner with project managers to ensure successful and timely delivery of projects. Identify and mitigate risks, ensuring compliance with security protocols and standards. Conduct reviews to improve and optimize existing systems. Skills and Experience Strong understanding of cloud computing platforms, enterprise architecture, and integration patterns. Excellent communication and interpersonal skills. Ability to lead and influence technical discussions. Proven experience as a Technical Architect or similar role. In-depth knowledge of system design, software architecture, and development methodologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in architectural design, data pipelines, cloud platforms, and API development. Knowledge of microservices and containerisation (Docker, Kubernetes). Experience with security best practices and compliance standards. Familiarity with agile methodologies and agile delivery. Experience with SOLID principles and application architecture design. Proficiency in C# (.NET Core) and/or Java (Spring). Experience with ORM frameworks (EF Core, Hibernate). Proficiency in MVC frameworks (ASP.NET Core MVC, Spring MVC). Experience with Git and version control best practices. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other Information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Junior developer with a proven track record in Python and/or Go. As part of the Observability team, you will develop a cloud-native monitoring stack that composes best-in-class open-source monitoring tools. The stack is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for the end-users, and its administrators will enjoy smooth, lightweight Day 1 and Day 2 operations. This is an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. The monitoring stack will monitor applications running on a mix of cloud technologies such as Kubernetes and OpenStack, as well as bare-metal, virtual machines and containers. The stack will be capable of monitoring applications and infrastructure irrespective of whether they are operated by Juju, and will leverage multiple data sources at various levels of the architecture, including Juju itself, to contextualize the collected telemetry and insights delivered to the end users. You can read more about the project here and here . Location: This role will be based remotely in the EMEA and Americas regions The role entails Collaborate proactively with a globally distributed team Write, test and document high quality code to create new features Debug issues and interact with a vibrant community Review code produced by other engineers Attend conferences to represent Canonical and the Charmed Observability Stack Work from home with global travel 2 to 4 weeks for internal and external events What we are looking for in you You love technology and working with brilliant people You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You are a skilled Python developer, preferably with a track record in open source You have a working knowledge of Go You have interest and experience with two or more of the following: Ubuntu Linux, container images, Debian packaging, snap, distributed systems. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer

Server and Storage Manager Closing date: 19 July 2026 NHIS is offering an exciting opportunity for a Server and Storage Manager to lead our dedicated team of Server Engineers, Technicians, and Database Administrators. This role is central to ensuring our server estate and associated infrastructure remain robust, secure, and well maintained, supporting the digital services relied upon across our partner organisations. The role includes leadership and management of specialist technical teams, fostering a high performance culture focused on quality, continuous improvement, and excellent customer service. The post holder will also act as a senior technical advisor within NHIS, influencing organisational strategy and supporting cross system collaboration within the wider Integrated Care System (ICS). Job responsibilities Lead, manage, and develop teams of Server Engineers, Technicians, and Database Administrators. Ensure the robustness, security, and proper maintenance of the server estate and associated infrastructure. Foster a high performance culture that focuses on quality, continuous improvement, and excellent customer service. Serve as a senior technical advisor to influence organisational strategy and support cross system collaboration within the wider Integrated Care System (ICS). Person Specification Knowledge Requirements - Essential Ability to manage external customers and contractors. Ability to establish and performance manage the delivery of excellent Server and Storage Services. Highest level of analytical and problem solving skills. Ability to deal with highly complex and sensitive issues. Ability to negotiate, persuade and influence at all levels. Ability to make sound decisions on operational and service issues based on knowledge and experience. Excellent knowledge of Health Care IT. Excellent knowledge and experience of Information Governance. Ability to understand and promote best practice in IT. Ability to write and present reports and proposals to senior managers and external agencies. Facilitation skills. Ability to anticipate the impact of internal and external decisions on the IT service and make appropriate preparations. Excellent knowledge of the IT security environment. Excellent communicator with good presentation skills. Excellent problem solving skills and decision making ability in a busy support environment. Staff motivation skills. Application of Risk Management within an IT environment. Qualifications - Essential Educated to first degree level in an appropriate discipline. In possession of the PRINCE2 Project Management Foundation Qualification. Qualifications - Desirable In possession of the PRINCE2 Project Management Practitioner Qualification. Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc). ITIL Service Management. Experience - Essential Management experience in an ICT arena. 10 years experience of working in an ICT customer service/technical operations. Experience of managing contracts, including overall responsibility for the relationship as well as for individual projects or programmes to be delivered. Experience of system procurement. Strategy development and implementation. Experience in the development and management of service level agreements, commercial contracts and account management. Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement. Experience managing Capital and revenue budgets over £1m. Researching, analysing and presenting information to Executives and Board members. Successfully managing a diverse team. Sound IT skills in word processing, spreadsheet, presentation and email software. Experience of developing and monitoring business continuity and disaster recovery plans for critical IT systems. Ability to communicate with a diverse group of professionals to very large groups. Ability to motivate staff, colleagues and stakeholders to achieve project outcomes. Experience - Desirable NHS / public sector experience. Significant appreciation, knowledge and experience of good IT practice across the acute sector. Experience of major system procurement. Significant knowledge of Health Care IT. Contractual Requirements - Essential Ability to work flexibly, outside normal office hours, in order to suit the needs of the user. Ability to travel in order to attend meetings/deliver training at point of need. Clean driving licence and use of own car. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton-in-Ashfield NG17 4JL United Kingdom Employer's website (Opens in a new tab)

Transformation Partner - Oakdale The Transformation Partner is a strategic leadership post operating at the intersection of digital innovation, clinical excellence, and service design, enabling Oakdale to become a Brand that Leads. This role drives the end-to-end lifecycle of transformation projects, from horizon scanning and proof-of-concept to full deployment and scaling. The primary focus will be leading the operational transformation of Oakdale's assessment and therapy services. You will ensure accessible, efficient, and person-centred pathways aligned with NHS and Local Authority plans, introducing cutting-edge technologies (including AI tools), managing clinical systems deployment, and expanding initiatives that support public and private-funded healthcare. Main duties of the job As an experienced and forward-thinking professional you will join Oakdale ready to lead the transformation of our services across people, process and technology domains, ensuring we deliver accessible, efficient, and person centred care. You'll be inspired by leading our work in horizon scanning, scoping, testing, and operationalising new and emerging technologies and methodologies that have the potential to transform patient care, operational delivery, and staff experience. You'll be ready to act as a catalyst for evidence informed innovation by bridging front line insight, clinical priorities, and external innovation. This is a pivotal role at the intersection of clinical delivery, digital strategy, and service improvement. The successful candidate will lead on the design, implementation, and optimisation of digital tools, platforms, and process workflows that enhance clinical outcomes. Job responsibilities Lead the identification, due diligence, and structured assessment of emerging technologies across digital health, AI, and healthcare innovation. Establish and maintain an organisational innovation pipeline, creating transparent prioritisation frameworks to move projects from ideation to board level business cases. Support the design and execution of a roadmap for our services, keeping it closely aligned with NHS England priorities (e.g., interoperability, digital first care, data driven planning). Identify opportunities to introduce specific digital tools to optimise triage, screening, waiting list management, assessment and follow up care models. Act as the end to end project manager for the deployment of digital platforms, online assessment tools, clinical systems, and booking software. Coordinate day to day implementation workstreams, tracking milestones, mitigating deployment risks, and ensuring financial and scoping targets are met. Manage multi stakeholder delivery networks, bridging frontline clinical needs with operational and digital teams, external vendors, and academic or commercial partners. Support and expand Right to Choose development, ensuring systems, processes, and digital access are optimised to manage referrals and track long term outcomes. Engage clinicians, administrators, service users, and families to co design digital pathways that are fundamentally inclusive and highly accessible. Act as an organisational catalyst for change, driving training and change management frameworks for staff adopting new digital platforms or workflows. Foster continuous innovation capabilities within the staff ecosystem through direct mentoring and engagement initiatives. Supported by the Governance Team, advise and support staff at all levels on Information Governance best practice across transformation initiatives, ensuring all pilots, data structures, and integrations strictly adhere to GDPR, cyber security, and DCB clinical risk frameworks. Ensure all technical and operational deployments comply fully with NHS cyber security, Care Quality Commission (CQC) and information management standards. About us At Oakdale, a leading private mental health service provider, our people are at the heart of everything we do. We're more than a team we're a community of passionate, talented professionals committed to delivering excellence in mental health care, case management and service development. Person Specification Experience Leadership skills: Values led leadership to coordinate and deliver the transformation portfolio with stakeholders across clinical and non clinical teams, translating complex technical/digital information into clear language for non specialist stakeholders, and an interest to contribute to senior leadership and strategy development. Education and experience: Degree level qualification (or equivalent experience) in Digital Health, Health Informatics, IT, Project/Programme Management, or Business Administration. Project and change management: Proven track record of leading digital innovation or complex service transformation projects within a healthcare, NHS, or client facing environments. Methodologies: Strong experience utilising user centred design, rapid iteration, or co production approaches under uncertain environments, designing and developing teams to meet service requirements, and the ability to influence clinicians and teams to achieve these outputs. Governance Knowledge: Working knowledge of clinical systems, digital accessibility, data protection legislation, and NHS digital strategies. Organisational skills: A genuine passion for helping people improve their lives with strong organisational skills to manage competing priorities. Senior level experience to build relationships with commissioners and key stakeholders both internally and externally. Recognised project management certification (e.g. Agile, PRINCE2). Direct experience in mental health or neurodevelopmental service structures (Autism, ADHD and psychological therapies). Familiarity with clinical safety standards (DCB 0129/DCB 0160) and the NICE evidence standards framework. Experience in defining operational processes, writing procedures, business cases and proposals with excellent written and verbal presentation skills; working collaboratively to support the delivery of a high quality clinical service. Qualifications Degree level qualification (or equivalent experience) in Digital Health, Health Informatics, IT, Project/Programme Management, or Business Administration.

Job Overview We're looking for a Systems Engineer with a passion for technology and asset management to join our Engineering Team. You'll be building the systems through which our firm-wide investment process runs. This role is ideally suited to an individual who wants to be involved in a tech-focused firm and brings systems experience as well as coding expertise in Rust and/or Python. Responsibilities Own end-to-end systems deliveries to scale the firm across various business lines. Build core services upon which Ares Systematic Credit investment process runs, covering reference data, trade management, position management and compliance. Integrate core services with external parties such as middle office and fund administrators. Collaborate with colleagues across the firm, including Portfolio Management, Operations and Compliance, and within the Systems, Quantitative and Platform Infrastructure Engineering team; strong stakeholder management skills are essential. Utilise and contribute to the Ares Systematic Credit software development toolkit, including source code control, CI/CD platform, test infrastructure, packaging, and deployment. Build common libraries and software infrastructure to support the above activities. Review and test code and systems to the standards defined in the Ares Systematic Credit software development process. Support production systems. Qualifications Strong communication skills and desire to work as part of a team. Ability to learn and develop expertise in new technologies and fixed income (if no prior exposure). Experience writing high-quality Python code. Experience or strong interest in C++ and/or Rust. Understanding of the importance of testing. Strong stakeholder management and business analysis skills. Ability to parse problems and present solutions. Ownership for the code you write. Optional: Server-side development experience. Optional: Experience with the fixed income asset class (credit, interest rates, bonds, CDS, and related derivatives). Optional: Experience working with SQL databases. Optional: Experience designing APIs. Optional: Experience with Rust. Optional: Experience with Kubernetes. Reporting Relationship Head of Systems Engineering Equal Employment Opportunity Statement Ares Management LLC is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law. Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

What's Exciting About the Role Verifone is seeking an experienced MySQL lead who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects, senior developers, and application support engineers for architecture design and SQL optimization, establishing and documenting best practices. We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers' most challenging business needs. As a Lead DBA, you'll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on-prem environments, while leading the team from a technical and development perspective. Locations Bucharest, Romania London, United Kingdom Riga, Latvia Warsaw, Poland Key Responsibilities You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications. The candidate should understand the application functionality, business logics and work with application stakeholders to understand the requirement and discuss with new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. Design, install, deploy, and manage MySQL on physical, virtual, AWS EC2 / RDS / Aurora. Build MySQL clusters with a high availability, active active cluster setup in large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario. Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms. Define thorough and validated database monitoring and alerting, along with documentation for future references. Setup high availability with master master / master slave replication. Maintain stable performance via server optimizations. Guide engineering teams to best practices on server configurations and SQL tuning. Maintain security and compliance via OS and database version upgrades. Work with application stakeholders to create effective database solutions. Create and maintain ad hoc reports. Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks. Support application release process, and automations. Mentor and develop other engineers on MySQL skills. Required Qualifications/Skills Minimum 8 years of experience managing MySQL. Experience with MySQL Active/Active cluster setup, database upgrade and migrations, scripting. Experience administrating MySQL on Linux platform. Experience with MySQL version upgrades in production environments with zero or very minimum application downtime. Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB. Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc. Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef. Proficiency with cloud infrastructure, AWS RDS or equivalent. Automation/scripting skills in a modern language like Python, shell scripting, Go, Java, Rust. Proficiency in CI/CD pipelines such as Jenkins, GitHub Actions, GitLab. Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning. Strong technical leadership, mentoring and time management skills. Preferred Skills Experience working with PCI (Payment Card Industry Data Security) standards. ITIL environment experience. Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics. Experience managing PostgreSQL, SQL Server, and/or Oracle. Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc. Experience with data analytics and business intelligence. Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise grade, 24x7x365 technical support to mid market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining the stability, security, and continuous improvement of customer environments across cloud, infrastructure, and modern workplace services. What You Will Do As a Systems Engineer (Modern Workplace), you will specialise in Microsoft 365 and endpoint management services. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end user technologies remain secure, stable, and well governed. You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide third line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross platform issues. What You Will Have Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at

Job Summary Position Overview: We are looking for a self motivated Software Engineer to join the Research and Development team responsible for significant contributions to software project initiatives associated with product development and improvements. This person is expected to be responsible for well designed and well tested code, with the ability to apply creative solutions to problems, and thrive in a multi discipline team environment. Responsibilities Designs, develops, tests and documents embedded system software for new and existing Insulet products. Ensures that design is in compliance with company policies and that software activities are appropriate for the design and maintenance of medical products. Writes and maintains design documentation and testing requirements. Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements. Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems. Participates in product design reviews. Performs other duties as required. Education and Experience Bachelor's degree in software engineering and 5+ years of relevant work experience. Strong programming skills in C and/or C++. Hands on experience with embedded systems. Experience on processors like ARM, TI and MSP (or similar embedded systems/microcontrollers). Preferred Skills and Competencies Demonstrated working knowledge of software design. Experience developing software for embedded microcontrollers. Knowledge of I2C, SPI, Flash, EEPROM and/or USB. Familiarity with communication systems and/or wireless protocols. Medical device experience. Able to work independently with minimum supervision. Able to be responsible for designing, implementing, and maintaining a section of a design. Detail oriented, effective verbal and written communication skills. Able to communicate with candor and trust at multiple levels of the organization. Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency. Strong software engineering development skills. Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services. Good understanding of RTOS and real time systems. In depth object oriented programming. Familiar with reading electrical schematics. Able to organize and judge multiple priorities. Agile or other software development life cycle concepts. Knowledge of wireless protocols like Bluetooth Low Energy (BLE). Physical Requirements General office environment, may sit for long periods of time. Process We are seeking a mid level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. Key Responsibilities Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign on policies. Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step up authentication) with attention to security and user experience. Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable. Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture. Design and implement integrations with customer facing applications using OIDC/OAuth2.0 and SAML2.0, including troubleshooting end to end auth flows. Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls. Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency. Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns. Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability. Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls. Maintain high quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks. Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances. Lead small to medium initiatives end to end: scoping, design, implementation, testing, and production rollout. Provide technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing. Contribute to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates. Required Qualifications Bachelor's Degree and/or equivalent combination of education and experience. Proven relevant engineering experience including hands on with Okta in a customer identity context. Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns. Hands on experience implementing and troubleshooting protocols such as OIDC, OAuth2.0, and SAML2.0. Strong troubleshooting, analytical, written, and verbal communication skills. Preferred Qualifications Okta certification(s) such as Okta Certified Administrator or Professional. Experience with Authorization Servers, custom claims, token customization, and hooks. Experience integrating identity logs with monitoring or SIEM tools. Familiarity with security and compliance frameworks such as NIST, SOC2, and HIPAA. Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira). Experience managing identity configuration using tools like Terraform. Practical experience with automation and repeatability concepts. Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job title: Infrastructure & Network Systems Engineer Division: Enforcement & Market Oversight Department: Enforcement Intelligence & Specialist Services (EISS) Team: Digital Forensics Unit Salary: £59,200 to £76,800 (based on skills and experience) Location: London office (100% laboratory based) Grade: Senior Associate - Regulatory Responsibilities Support the Lead Associate and senior leadership in delivering technology solutions aligned with the Digital Forensics Unit's strategic goals, regulatory compliance and future accreditation. Implement hardware, software and infrastructure architecture aligned with business, application and data domains, collaborating with internal and external stakeholders. Lead small projects, provide guidance on complex technical issues and act as an escalation point for day to day technical challenges. Adhere to and implement infrastructure strategies and roadmaps, ensuring security best practices across cloud and network layers while engaging with wider FCA stakeholders. Mentor and manage junior engineers, supporting their development and skill enhancement, while researching external trends to identify innovation opportunities. Support compliance with ISO 17025, the Forensic Science Code of Practice and FCA policies aligned with NIST standards and assist in deploying and maintaining forensic tools for criminal and regulatory investigations. Qualifications & Skills Required Prior experience as System Administrator in on prem Windows Server 2022/2025 environments (Active Directory, CA, DHCP, DNS, KMS), Hyper V, and storage (SMB, FS, DFS, RAID). Secure background in Palo Alto Firewalls, Switches (VPN, VLAN, Load Balancing) and scripting (PowerShell, Python, Bash). Practical experience with ITSM tools such as ServiceNow and Jira. Demonstrated experience in structural remediation, problem trend analysis, and service performance improvement. CompTIA Network + certification and/or CCNA/CCNP and Splunk Certification. Experience in large scale, complex air gap IT environments. Effective stakeholder management and communication skills, with the ability to translate complex technical issues to non technical audiences. Advanced analytical and problem solving skills with attention to detail and ability to meet deadlines and effectively prioritise workload. Broad knowledge of technology trends and enterprise wide architecture. Innovative thinker with pragmatic problem solving skills that positively impact service delivery. Experience in applying architectural principles to business solutions and working with hybrid IT, AI driven ITSM solutions, automation, digitisation initiatives and multi sourced environments. Additional Requirements Security Clearance (SC) required. Benefits 25 days annual leave plus bank holidays. Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. The FCA is committed to fostering a diverse and inclusive culture. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs. We are a Disability Confident Employer, and people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.

Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintainingthe stability, security, and continuous improvement of customer environments acrosscloud, infrastructure, and modern workplace services. What You Will Do As a Microsoft 365 Specialist (Modern Workplace), you willspecialisein Microsoft 365 and endpoint managementservices. You will support live service operations across multiple customer environments, ensuring that collaboration platforms, identity services, and end-user technologies remain secure, stable, and well governed.You will contribute to incident resolution, proactive service management, and continuous improvement, while developing deeper technical capability across the Microsoft ecosystem and adjacent automation platforms. What you will be doing Provide second-line operational support across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID. Administer and support Microsoft Intune and endpoint management solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including conditional access, MFA, and role-based access controls. Contribute to patching, policy enforcement, and configuration management across Modern Workplace services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly updated within the CMDB. Participate fully in shift handovers, maintaining clear and structured communication of risks, actions, and service status. Identify repeat issues, inefficiencies, or gaps in documentation and take ownership of improvement opportunities. Contribute to the development and maintenance of knowledge articles, runbooks, and operational standards. Support and adopt automation practices using PowerShell, Power Platform, or other tooling to reduce manual effort and improve consistency. Collaborate with engineers across infrastructure, network, and security domains to resolve cross-platform issues. What You Will Have Strong working knowledge of Microsoft 365 administration in an operational environment. Experience supporting Intune / Endpoint Manager and Windows device management. Understanding of Entra ID (Azure AD), identity controls, and access governance. Practical experience working within an ITIL-aligned support model (Incident, Change, Problem). Strong troubleshooting capability, with a structured and methodical approach. Experience using ITSM tooling such as ServiceNow. Ability to manage workload effectively in a shared services, multi-customer environment. Clear and concise communication skills, both written and verbal. A disciplined approach to documentation and knowledge sharing. Eligibility for UK Government Security Check (SC) clearance. Desirable skills and experience Experience supporting Microsoft Teams telephony and collaboration services. Exposure to Power Platform (Power Automate, Power Apps) for operational improvement. Scripting or automation experience using PowerShell. Awareness of security frameworks and controls (e.g. conditional access, endpoint security baselines). Experience working in an MSP or shared service environment. Microsoft 365 Certified: Endpoint Administrator Associate. Microsoft 365 Certified: Administrator Expert. Microsoft Certified: Identity and Access Administrator Associate. Please note, applicants must have the legal right to work in the UK at the time of application. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software is our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at

Job Description The Senior IT Support Engineer is responsible for delivering high-quality technical support and ensuring the stability and efficiency of IT operations across the UK offices. This role serves as the senior escalation point for local IT issues, providing expert troubleshooting across hardware, software, networking, and Microsoft 365 environments. It involves hands on support for end users, meeting rooms, and on site equipment, ensuring a consistent and professional IT experience across all UK locations. Success in this position means maintaining strong user satisfaction, resolving complex technical incidents efficiently, and proactively identifying opportunities to improve reliability, performance, and support processes. The Senior IT Support Engineer will also act as a key link between local users and the global IT team, ensuring that global standards, policies, and procedures are consistently applied at the regional level. KEY TASKS & RESPONSIBILITIES Act as the senior technical escalation point for IT support issues across all UK offices, ensuring timely and professional resolution. Provide hands on support for end user hardware, software, and peripherals including laptops, docking stations, printers, and mobile devices. Manage and maintain meeting room and video conferencing setups (Microsoft Teams Rooms, etc.) to ensure reliability and performance. Support new starter onboarding and leaver processes, including device preparation, account setup, and access removal. Liaise with the global IT team to implement company wide standards, security policies, and configuration baselines. Ensure adherence to ISO 27001, GDPR, and internal IT compliance requirements across local systems and user practices. Maintain accurate IT asset records, ensuring hardware lifecycle management, stock control, and vendor coordination for repairs or replacements. Manage local user permissions and group memberships through Active Directory and Azure AD. Coordinate and support IT audits, patching activities, and endpoint security compliance checks. Document procedures, troubleshooting steps, and known issues to enhance local knowledge sharing. Provide guidance and mentorship to local IT support staff and act as a subject matter expert for complex or recurring issues. Participate in global IT meetings and report regularly on local issues, improvements, and project progress. Deliver a professional, user centric service that maintains a high level of customer satisfaction. Experience in supporting and administering SharePoint Online within Microsoft 365 environments, including site management, permissions, document libraries, and user access. Skilled in troubleshooting SharePoint issues, supporting migrations, and delivering effective end user support to enhance collaboration and productivity. Qualifications Recognised IT qualification or equivalent professional experience (CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator). Minimum 5 years of experience in IT support or a similar technical role, including experience supporting end users in a business environment. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory user management. Proven ability to diagnose and resolve complex technical issues efficiently and independently. Understanding of security best practices, including data protection and endpoint management. Excellent communication skills with the ability to interact confidently with stakeholders at all levels. Strong organisational skills and attention to detail, with the ability to prioritise effectively under pressure. Additional Qualification ITIL Foundation certification or equivalent understanding of IT service management principles. Experience with Intune or other endpoint management systems. Familiarity with ISO 27001 compliance and GDPR requirements. Experience with Matrix42, ServiceNow, or similar ITSM platforms. Vendor management or procurement experience for IT equipment and services. Functional skills In depth knowledge of Windows 10/11 configuration, troubleshooting, and deployment. Administration and support of Outlook, Teams, OneDrive, and SharePoint. User, group, and permissions management (on premises and cloud). Experience with Intune or similar tools for policy, compliance, and updates. Diagnosis and resolution of issues related to laptops, docks, printers, and peripherals. Understanding of ISO 27001, GDPR, and general IT security practices. Experience with ticketing systems and ITIL principles. Documentation & Knowledge Sharing. Additional Information Health and wellbeing support, including shopping discounts. Recommend a friend initiative. Increase in holiday entitlement with service. Sick Pay. Pension Scheme. 25 days holiday plus bank holidays. Enhanced paternity/maternity pay. Flex Abroad Program. Extensive onboarding. Team oriented work culture. Career and development. Modern work culture. Health and wellbeing. Death in service.