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support specialist opera remote uk ireland
CNC Applications Engineer
Bolt-On Personnel Ltd Bushey, Hertfordshire
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
07/12/2025
Full time
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
Klipboard
3rd Line Engineer
Klipboard Bromsgrove, Worcestershire
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 3rd Line Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. This role offers the opportunity to transition from traditional IT solutions to advanced cloud and security technologies. The successful candidate will have an excellent base of experience and knowledge with traditional Microsoft technologies such as Windows Server, Active Directory, Group Policy and Microsoft 365. The successful candidate will then work with the latest Microsoft services, developing expertise in areas such as: Azure Cloud & Virtual Desktops Microsoft Sentinel Microsoft Defender for Cloud Privileged Identity Management Microsoft Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers' cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft 365 users and Azure workloads, addressing concerns like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to 5:30 PM Week 3: 1:30 PM to 10:00 PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize tasks effectively. Be enthusiastic about learning new skills in cloud computing, IT security, and Microsoft solutions, pursuing relevant certifications. Exhibit a detail-oriented approach to problem-solving and task execution. Skills, Knowledge and Experience: Proficiency in traditional Microsoft Windows Server solutions, including: Active Directory and Group Policy File and Print services Remote Desktop Services PowerShell scripting Fundamental knowledge of TCP/IP networking, VPNs, and network connectivity. Experience administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT security practices and tools (e.g., Antivirus, Email Filtering, Web Filtering). Required Experience Previous experience within a 3rd Line Role is extremely desirable Previous experience within an MSP environment is preferred Active Directory: 3 years Microsoft Windows Server: 3 years IP networking: 2 year Microsoft 365 administration: 3 years Active Microsoft Azure, 365 & Windows Server certifications are preferred. Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
03/10/2025
Full time
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 3rd Line Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. This role offers the opportunity to transition from traditional IT solutions to advanced cloud and security technologies. The successful candidate will have an excellent base of experience and knowledge with traditional Microsoft technologies such as Windows Server, Active Directory, Group Policy and Microsoft 365. The successful candidate will then work with the latest Microsoft services, developing expertise in areas such as: Azure Cloud & Virtual Desktops Microsoft Sentinel Microsoft Defender for Cloud Privileged Identity Management Microsoft Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers' cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft 365 users and Azure workloads, addressing concerns like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to 5:30 PM Week 3: 1:30 PM to 10:00 PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize tasks effectively. Be enthusiastic about learning new skills in cloud computing, IT security, and Microsoft solutions, pursuing relevant certifications. Exhibit a detail-oriented approach to problem-solving and task execution. Skills, Knowledge and Experience: Proficiency in traditional Microsoft Windows Server solutions, including: Active Directory and Group Policy File and Print services Remote Desktop Services PowerShell scripting Fundamental knowledge of TCP/IP networking, VPNs, and network connectivity. Experience administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT security practices and tools (e.g., Antivirus, Email Filtering, Web Filtering). Required Experience Previous experience within a 3rd Line Role is extremely desirable Previous experience within an MSP environment is preferred Active Directory: 3 years Microsoft Windows Server: 3 years IP networking: 2 year Microsoft 365 administration: 3 years Active Microsoft Azure, 365 & Windows Server certifications are preferred. Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.
HRS International
Service Delivery Specialist TNG (Remote UK)
HRS International United Kingdom
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software. Requirements Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training. Hospitality/Leisure(Spa) operations background an advantage. Experience in working with competitive hospitality products including POS, PMS and Spa systems. Familiar with Windows operating systems & POS hardware. Familiar with Oracle PL/SQL. Professional certification is preferable. Good interpersonal skills with both customers and cross-functional teams. Possess a valid passport and be available to travel extensively and for extended periods of time. What you will be doing Responsible for implementation & support of solutions for hotels, spas and fitness clubs across the region. Conduct user training. Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases. Ensure familiarity with new product releases as they become available. Liaise with subject matter experts on client requests for enhancements and development. Work with the support/implementation teams to ensure service level requirements are exceeded. Perform other duties as requested or as deemed appropriate by management. Language requirements: Native or proficient in English, both written and spoken  What we offer you Opportunity to grow inside the global organization. Motivating remuneration package. Competitive annual bonus scheme. Remote/flexible working.
17/08/2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software. Requirements Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training. Hospitality/Leisure(Spa) operations background an advantage. Experience in working with competitive hospitality products including POS, PMS and Spa systems. Familiar with Windows operating systems & POS hardware. Familiar with Oracle PL/SQL. Professional certification is preferable. Good interpersonal skills with both customers and cross-functional teams. Possess a valid passport and be available to travel extensively and for extended periods of time. What you will be doing Responsible for implementation & support of solutions for hotels, spas and fitness clubs across the region. Conduct user training. Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases. Ensure familiarity with new product releases as they become available. Liaise with subject matter experts on client requests for enhancements and development. Work with the support/implementation teams to ensure service level requirements are exceeded. Perform other duties as requested or as deemed appropriate by management. Language requirements: Native or proficient in English, both written and spoken  What we offer you Opportunity to grow inside the global organization. Motivating remuneration package. Competitive annual bonus scheme. Remote/flexible working.

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