Reigate and Banstead Borough Council
Reigate, Surrey, UK
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
11/12/2025
Full time
Job Title: Digital Services & Systems Team Leader
Location of work: Town Hall, Reigate
Salary: TS1 Pay scales £48075 to £62004
Basis: Permanent, Full time
Are you ready to make a real impact in shaping the digital future of local government? We’re seeking a proactive and innovative Digital Services & Systems Team Leader to join our ICT department. This is a hands-on team leader role, ideal for a self-starter who thrives on driving digital transformation and operational excellence.
About the Role
As the Digital Services & Systems Team Leader, you will:
Lead a team of three Business Improvement Analysts and three System Support Analysts.
Develop and maintain a forward-looking, agile business application architecture to support council services.
Contribute to ICT strategy, ensuring compliance with national and local standards.
Manage team resourcing, external partnerships and problem escalation.
Key Responsibilities
Drive digital transformation initiatives, including service design, form building, and automation.
Champion user-centred design and accessibility across all digital services.
Foster a culture of innovation, continuous improvement, and cross-departmental collaboration.
Evaluate proposals for new systems and enhancements, prioritizing based on ROI and strategic fit.
Oversee the development of online forms using low-code platforms (e.g., Granicus govService), HTML/CSS, and API integration.
Support systems administration for both legacy and modern cloud platforms.
Plan and coordinate software rollouts, including governance, training, and change communication.
Lead the adoption and rollout of collaboration platforms such as Microsoft Teams and SharePoint and encourage their use to enhance productivity.
What We’re Looking For
Proven experience in digital services, systems leadership, or ICT project management.
Strong analytical, problem-solving, and communication skills.
Experience with digital transformation, automation, and user-centred design.
Ability to manage multiple priorities and foster cross-functional collaboration.
Commitment to continuous improvement and innovation.
Join us as we embark on our journey to become a larger unitary authority in Surrey. Play a pivotal role in shaping the council’s digital landscape, making a difference for our community and colleagues alike. Apply today to lead our digital journey!
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Tuesday 6 January 2026
Interview date: Monday 19 January 2026
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation
Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead
See ' Who we are ' as a council, to find out more about us.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Functional Analyst - Finance Systems to join our growing team. This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential. Day to Day You'll Be: System Analysis & Support Serve as the primary functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. Process Improvement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business requirements and translate them into functional specifications. Lead system upgrades, enhancements, and configuration changes. Manage test environments, coordinate testing, and oversee production deployments. Prepare cost-benefit analyses to support change approvals and budget requests. Create and maintain user guides and training materials. Stakeholder Engagement Liaise with Finance, IT, and external vendors to ensure system integrity and compliance. Provide training and support to end-users, promoting best practices and system adoption. Data & Reporting Support data extraction and analysis for billing, revenue recognition, and audit purposes. Ensure data quality and consistency across integrated finance systems Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. , Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Corporate Systems
11/12/2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Functional Analyst - Finance Systems to join our growing team. This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential. Day to Day You'll Be: System Analysis & Support Serve as the primary functional expert for the UK billing system. Partner with operational finance teams to understand issues and identify opportunities. Collaborate with technical teams to investigate and resolve system-related problems. Process Improvement Identify and implement opportunities to streamline billing workflows and reduce manual effort. Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities. Change Management Document business requirements and translate them into functional specifications. Lead system upgrades, enhancements, and configuration changes. Manage test environments, coordinate testing, and oversee production deployments. Prepare cost-benefit analyses to support change approvals and budget requests. Create and maintain user guides and training materials. Stakeholder Engagement Liaise with Finance, IT, and external vendors to ensure system integrity and compliance. Provide training and support to end-users, promoting best practices and system adoption. Data & Reporting Support data extraction and analysis for billing, revenue recognition, and audit purposes. Ensure data quality and consistency across integrated finance systems Essential Skills & Experience: Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to coordinate across multiple teams to drive resolution and improvements. Familiarity with SQL and relational databases is beneficial. Understanding of the software development lifecycle and experience in system testing. Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. , Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Corporate Systems
Business Analyst/Product Manager -Equities An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst/Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading/Exchange Connectivity with any Fixed Income,Futures & Options/FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Ex-Trader/Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV/Trading Software vendor. Trader Support/Settlements background. IT Support with an interest in the markets/excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project life cycle from the initial Business Analysis to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, Futures &FX advantageous Demonstratable experience as a Business Analyst/Product Manager delivering trading solutions within a Fixed Income/Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows/Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server/Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade life cycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
11/12/2025
Full time
Business Analyst/Product Manager -Equities An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst/Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading/Exchange Connectivity with any Fixed Income,Futures & Options/FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Ex-Trader/Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV/Trading Software vendor. Trader Support/Settlements background. IT Support with an interest in the markets/excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project life cycle from the initial Business Analysis to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, Futures &FX advantageous Demonstratable experience as a Business Analyst/Product Manager delivering trading solutions within a Fixed Income/Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows/Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server/Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION/Patsystems, Trayport. Exchange Connectivity - ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support/Troubleshooting of FIX Logs/Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade life cycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
A Software Project Manager will take on a diverse leadership role within a thriving Technical Consultancy, bringing a low level software development background as well as possessing good knowledge of electronic principles. Competitive salary up to 80K + Hybrid working and Bonus scheme. With the ability to manage complex software development projects, you will bring good customer facing skills and a strong academic background. Project Managers with a career spanning a range of industry sectors from Defence and Space to Consumer, Health-tech and Security would be highly beneficial. The Software Project Manager will take responsibility for planning and delivering a range of software led projects, working closely with electronics or embedded systems teams; applying structured project management approaches and ensuring budgets and timescales are met. Applications are sought from Software Projects Managers who can bring the following: Bachelors / Masters Degree in an Electronic or Software Engineering discipline. Project Management Certification. Proven Software Engineering background to include low level Embedded C/C++ development. Excellent customer facing skills. Ability to manage complex software development projects. Career spanning a range of Industry sectors. Eligibility for UK Security Clearance. Hybrid working is available (minimum of 3 day in office / 2 WFH), company bonus scheme, private medical cover, 25 days holiday, pension scheme and more.
11/12/2025
Full time
A Software Project Manager will take on a diverse leadership role within a thriving Technical Consultancy, bringing a low level software development background as well as possessing good knowledge of electronic principles. Competitive salary up to 80K + Hybrid working and Bonus scheme. With the ability to manage complex software development projects, you will bring good customer facing skills and a strong academic background. Project Managers with a career spanning a range of industry sectors from Defence and Space to Consumer, Health-tech and Security would be highly beneficial. The Software Project Manager will take responsibility for planning and delivering a range of software led projects, working closely with electronics or embedded systems teams; applying structured project management approaches and ensuring budgets and timescales are met. Applications are sought from Software Projects Managers who can bring the following: Bachelors / Masters Degree in an Electronic or Software Engineering discipline. Project Management Certification. Proven Software Engineering background to include low level Embedded C/C++ development. Excellent customer facing skills. Ability to manage complex software development projects. Career spanning a range of Industry sectors. Eligibility for UK Security Clearance. Hybrid working is available (minimum of 3 day in office / 2 WFH), company bonus scheme, private medical cover, 25 days holiday, pension scheme and more.
GenomeKey is a Bristol based biotech startup developing a next-generation diagnostic device for bloodstream infections, using machine learning and DNA sequencing. Within GenomeKey we provide an encouraging environment where knowledge is shared and professional development is supported across both technical and non-technical skillsets. Join GenomeKey to help build a world where nobody dies from a treatable infection. Role Responsibilities: We are seeking a constantly curious, creative and broadly skilled engineer to assist in developing active systems to operate within GenomeKey s innovative ecosystem. You will be working alongside a talented and dedicated team of engineers and scientists working on exciting products with real world, life saving applications. Your responsibilities will include: Integrating and testing custom-built instrument systems, including electromechanical hardware, electronics, software, thermal, and optical subsystems, managing the interfaces between instrument and consumable devices. Collaborating with in-house mechanical and manufacturing engineers to optimise and develop test protocols for an automated biochemical processing platform. Building, troubleshooting, deploying, and maintaining specialised instrumentation. This will include off-site work. Providing architectural insights, based on test results, to support design trade-offs and critical decision-making. Planning, managing, and delivering your own projects from concept through to delivery. Proactively collaborating with cross-functional teams, offering technical input across a range of projects. Contributing to the implementation and maintenance of ISO13485-compliant quality systems, supporting audit readiness. Developing and maintaining documentation about and relating to testing e.g. test procedures and related design files. Person Specification: You are a highly detail-oriented Engineer with excellent systemic thinking and organisational skills. You have a passion for identifying and solving complex technical challenges with creative, scalable solutions. You are enthusiastic about continuous learning and applying fundamental engineering principles to innovative problem solving. You ll thrive at the intersection of disciplines, collaborating closely with biologists, engineers, and computer scientists to assist in the validation and verification (V&V) of new technologies. You enjoy translating complex ideas between teams with varying technical backgrounds, ensuring clear communication and shared understanding across the business. You will bring a proactive, adaptable approach, embracing the fast-paced, evolving environment of a startup, learning on the job, and rising to new challenges with enthusiasm. Qualifications & Experience: We are open to varied backgrounds for this role but are looking for candidates who bring most of the following essential, along with some desirable, skills and experiences: Essential: Bachelor s degree (BSc/BEng) in an engineering discipline with significant electromechanical engineering focus. 3 years industry experience working on complex medical diagnostic products and devices. Practical, hands-on experience testing, validating, and maintaining systems comprised of fluidic, mechanical, optical, and thermal subsystems, and mechanical assembly skills. Strong test plan and V&V SOP development. Experience making and interpreting technical drawings and circuit diagrams. Proven ability to plan, schedule, and deliver complex projects independently. Clear communication of experimental results to both internal and external stakeholders. Proficiency with Fusion360 or similar CAD software. Excellent verbal and written communication skills. Comfortable with a fail-fast, iterative prototyping approach. Adaptability and resilience to thrive in a fast-paced, dynamic startup environment. Desirable: Experience in the Biotechnology, Life Sciences, or Medical Device industry. Experience testing and maintaining early prototype stage systems. Knowledge of electrical circuit design and electromechanical and fluidic systems. Prior experience with design for manufacturing. Hands-on experience with equipment such as microscopes, surface profiling, oscilloscopes, and other component analysis methods. Experience developing products under Design Controls, ideally within an ISO-13485 compliant Quality Management System, and Risk Management, an ISO-14971 compliant process. We recognise that not every candidate will meet every listed qualification. If you re excited about this role and believe your background or transferable skills could make you a strong match, we encourage you to apply. Our Hiring Process Intro call with hiring manager (15 minutes) Take-home task Role-fit interview (60 minutes) Final stage interview (45 minutes) GenomeKey is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need any adjustments during the recruitment process, please let us know.
11/12/2025
Full time
GenomeKey is a Bristol based biotech startup developing a next-generation diagnostic device for bloodstream infections, using machine learning and DNA sequencing. Within GenomeKey we provide an encouraging environment where knowledge is shared and professional development is supported across both technical and non-technical skillsets. Join GenomeKey to help build a world where nobody dies from a treatable infection. Role Responsibilities: We are seeking a constantly curious, creative and broadly skilled engineer to assist in developing active systems to operate within GenomeKey s innovative ecosystem. You will be working alongside a talented and dedicated team of engineers and scientists working on exciting products with real world, life saving applications. Your responsibilities will include: Integrating and testing custom-built instrument systems, including electromechanical hardware, electronics, software, thermal, and optical subsystems, managing the interfaces between instrument and consumable devices. Collaborating with in-house mechanical and manufacturing engineers to optimise and develop test protocols for an automated biochemical processing platform. Building, troubleshooting, deploying, and maintaining specialised instrumentation. This will include off-site work. Providing architectural insights, based on test results, to support design trade-offs and critical decision-making. Planning, managing, and delivering your own projects from concept through to delivery. Proactively collaborating with cross-functional teams, offering technical input across a range of projects. Contributing to the implementation and maintenance of ISO13485-compliant quality systems, supporting audit readiness. Developing and maintaining documentation about and relating to testing e.g. test procedures and related design files. Person Specification: You are a highly detail-oriented Engineer with excellent systemic thinking and organisational skills. You have a passion for identifying and solving complex technical challenges with creative, scalable solutions. You are enthusiastic about continuous learning and applying fundamental engineering principles to innovative problem solving. You ll thrive at the intersection of disciplines, collaborating closely with biologists, engineers, and computer scientists to assist in the validation and verification (V&V) of new technologies. You enjoy translating complex ideas between teams with varying technical backgrounds, ensuring clear communication and shared understanding across the business. You will bring a proactive, adaptable approach, embracing the fast-paced, evolving environment of a startup, learning on the job, and rising to new challenges with enthusiasm. Qualifications & Experience: We are open to varied backgrounds for this role but are looking for candidates who bring most of the following essential, along with some desirable, skills and experiences: Essential: Bachelor s degree (BSc/BEng) in an engineering discipline with significant electromechanical engineering focus. 3 years industry experience working on complex medical diagnostic products and devices. Practical, hands-on experience testing, validating, and maintaining systems comprised of fluidic, mechanical, optical, and thermal subsystems, and mechanical assembly skills. Strong test plan and V&V SOP development. Experience making and interpreting technical drawings and circuit diagrams. Proven ability to plan, schedule, and deliver complex projects independently. Clear communication of experimental results to both internal and external stakeholders. Proficiency with Fusion360 or similar CAD software. Excellent verbal and written communication skills. Comfortable with a fail-fast, iterative prototyping approach. Adaptability and resilience to thrive in a fast-paced, dynamic startup environment. Desirable: Experience in the Biotechnology, Life Sciences, or Medical Device industry. Experience testing and maintaining early prototype stage systems. Knowledge of electrical circuit design and electromechanical and fluidic systems. Prior experience with design for manufacturing. Hands-on experience with equipment such as microscopes, surface profiling, oscilloscopes, and other component analysis methods. Experience developing products under Design Controls, ideally within an ISO-13485 compliant Quality Management System, and Risk Management, an ISO-14971 compliant process. We recognise that not every candidate will meet every listed qualification. If you re excited about this role and believe your background or transferable skills could make you a strong match, we encourage you to apply. Our Hiring Process Intro call with hiring manager (15 minutes) Take-home task Role-fit interview (60 minutes) Final stage interview (45 minutes) GenomeKey is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need any adjustments during the recruitment process, please let us know.
Financial Services Test & Release Manager - Bracknell, Berkshire (3 days a week on-site in Bracknell) £53K-£58K basic depending on experience A new opportunity to join the Financial Services division of a major global brand as the Test & Release Manager. Role: Test and Release Manager holds responsibility for overseeing the full life cycle of testing and release processes for software products within the organisation. This position requires close coordination with both internal teams and third-party suppliers to ensure that every software release undergoes thorough testing, conforms to established quality standards, and is delivered punctually, thereby minimising business risk. Releases managed by this role will encompass both defect fixes and changes/features. Qualifications, skills and experience: Required Test Management Expertise: Possesses solid experience in Test Management and hands-on testing, ensuring a thorough and reliable approach to quality assurance. Proven experience delivering testing strategy and managing releases. Exceptional Communication: Demonstrates excellent verbal and written communication abilities, with a strong focus on understanding, establishing, and effectively managing customer expectations. Financial Services Experience : Exhibits a robust understanding of business requirements, enabling the development and maintenance of high levels of customer trust and confidence. Experience working within a regulated industry and able to demonstrate an understanding of operating within a regulated environment. Clear Communication of Needs and Schedules : Capable of effectively conveying requirements and timelines to both IT teams and end-users, ensuring that plans are comprehensive and all standards are consistently met. Leadership and Motivation: A self-starter with proven ability to lead and inspire teams whilst managing own workload. Utilising a diverse range of skills and problem-solving techniques to address challenges and achieve objectives. Technical Communication: Adept at presenting and explaining technical concepts in a manner that builds rapport, persuades stakeholders, and facilitates clear understanding. Teamwork and Interpersonal Skills: Demonstrates strong collaborative abilities and interpersonal skills, working effectively with colleagues at all levels of management. Financial Service Test & Release Manager - Bracknell, Berkshire (3 days a week on-site in Bracknell)
11/12/2025
Full time
Financial Services Test & Release Manager - Bracknell, Berkshire (3 days a week on-site in Bracknell) £53K-£58K basic depending on experience A new opportunity to join the Financial Services division of a major global brand as the Test & Release Manager. Role: Test and Release Manager holds responsibility for overseeing the full life cycle of testing and release processes for software products within the organisation. This position requires close coordination with both internal teams and third-party suppliers to ensure that every software release undergoes thorough testing, conforms to established quality standards, and is delivered punctually, thereby minimising business risk. Releases managed by this role will encompass both defect fixes and changes/features. Qualifications, skills and experience: Required Test Management Expertise: Possesses solid experience in Test Management and hands-on testing, ensuring a thorough and reliable approach to quality assurance. Proven experience delivering testing strategy and managing releases. Exceptional Communication: Demonstrates excellent verbal and written communication abilities, with a strong focus on understanding, establishing, and effectively managing customer expectations. Financial Services Experience : Exhibits a robust understanding of business requirements, enabling the development and maintenance of high levels of customer trust and confidence. Experience working within a regulated industry and able to demonstrate an understanding of operating within a regulated environment. Clear Communication of Needs and Schedules : Capable of effectively conveying requirements and timelines to both IT teams and end-users, ensuring that plans are comprehensive and all standards are consistently met. Leadership and Motivation: A self-starter with proven ability to lead and inspire teams whilst managing own workload. Utilising a diverse range of skills and problem-solving techniques to address challenges and achieve objectives. Technical Communication: Adept at presenting and explaining technical concepts in a manner that builds rapport, persuades stakeholders, and facilitates clear understanding. Teamwork and Interpersonal Skills: Demonstrates strong collaborative abilities and interpersonal skills, working effectively with colleagues at all levels of management. Financial Service Test & Release Manager - Bracknell, Berkshire (3 days a week on-site in Bracknell)
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
11/12/2025
Full time
Data & AI Senior Consultants Location - We are flexible: onsite, hybrid or fully remote, depending on what works for you and the client, UK or Netherlands based. What you will actually be doing This is not a role where you build clever models that never get used. Your focus is on creating measurable value for clients using data science, machine learning and GenAI, in a consulting and advisory context. You will own work from the very beginning, asking questions like "What value are we trying to create here?" and "Is this the right problem to solve?" through to "It is live, stakeholders are using it and we can see the impact in the numbers." You will work fairly independently and you will also be someone that more junior team members look to for help and direction. A big part of the job is taking messy, ambiguous business and technical problems and turning them into clear, valuable solutions that make sense to the client. You will do this in a client facing role. That means you will be in the room for key conversations, providing honest advice, managing expectations and helping clients make good decisions about where and how to use AI. What your day to day might look like Getting to the heart of the problem Meeting with stakeholders who may not be clear on what they really need Using discovery sessions, workshops and structured questioning to uncover the real business problem Framing success in terms of value. For example higher revenue, lower cost, reduced risk, increased efficiency or better customer experience Translating business goals into a clear roadmap of data and AI work that everyone can understand Advising clients when AI is not the right solution and suggesting simpler or more cost effective alternatives Consulting and advisory work Acting as a trusted advisor to product owners, heads of department and executives Helping clients prioritise use cases based on value, feasibility and risk Communicating trade offs in a simple way. For example accuracy versus speed, innovation versus compliance, cost versus impact Preparing and delivering client presentations, proposals and updates that tell a clear story Supporting pre sales activities where needed, such as scoping work, estimating effort and defining outcomes Managing client expectations, risks and dependencies so there are no surprises Building things that actually work Once the problem and value are clear, you will design and deliver production ready ML and GenAI solutions. That includes: Designing and building data pipelines, batch or streaming, that support the desired outcomes Working with engineers and architects so your work fits cleanly into existing systems Making sure what you build is reliable in production and moves the needle on agreed metrics, not just offline benchmarks Explaining design decisions to both technical and non technical stakeholders GenAI work You will work with GenAI in ways that are grounded in real use cases and business value: Building RAG systems that improve search, content discovery or productivity rather than existing for their own sake Implementing guardrails so models do not leak PII or generate harmful or off brand content Defining and tracking the right metrics so you and the client can see whether a GenAI solution is useful and cost effective Fine tuning and optimising models so they perform well for the use case and budget Designing agentic workflows where they genuinely improve outcomes rather than add complexity Helping clients understand what GenAI can and cannot do in practice Keeping it running You will set up the foundations that protect value over time: Experiment tracking and model versioning so you know what works and can roll back safely CI/CD pipelines for ML so improvements reach users quickly and reliably Monitoring and alerting for models and data so you can catch issues before they damage trust or results Communicating operational risks and mitigations to non technical stakeholders in plain language Security, quality and compliance You will help make sure: Data is accurate, traceable and well managed so decisions are sound Sensitive data is handled correctly, protecting users and the business Regulatory and compliance requirements are met, avoiding costly mistakes Clients understand the risk profile of AI solutions and the controls in place Working with people You will be a bridge between technical and non technical teams, inside our organisation and on the client side. That means: Explaining complex ML and GenAI ideas in plain language, always tied to business outcomes Working closely with product managers, engineers and business stakeholders to prioritise work that matters Facilitating workshops, playback sessions and show and tells that build buy in and understanding Coaching and supporting junior colleagues so the whole team can deliver more value Representing the company professionally in client meetings and at industry events What we are looking for Experience Around 3 to 6 years of experience shipping ML or GenAI solutions into production A track record of seeing projects through from discovery to delivery, with clear impact Experience working directly with stakeholders or clients in a consulting, advisory or product facing role Education A Bachelor or Master degree in a quantitative field such as Computer Science, Data Science, Statistics, Mathematics or Engineering or Equivalent experience that shows you can deliver results Technical skills Core skills Strong Python and SQL, with clean, maintainable code Solid understanding of ML fundamentals. For example feature engineering, model selection, handling imbalanced data, choosing and interpreting metrics Experience with PyTorch or TensorFlow GenAI specific Hands on experience with LLM APIs or open source models such as Llama or Mistral Experience building RAG systems with vector databases such as FAISS, Pinecone or Weaviate Ability to evaluate and improve prompts and retrieval quality using clear metrics Understanding of safety practices such as PII redaction and content filtering Exposure to agentic frameworks Cloud and infrastructure Comfortable working in at least one major cloud provider. AWS, GCP or Azure Familiar with Docker and CI/CD pipelines Experience with managed ML platforms such as SageMaker, Vertex AI or Azure ML Data engineering and MLOps Experience with data warehouses such as Snowflake, BigQuery or Redshift Workflow orchestration using tools like Airflow or Dagster Experience with MLOps tools such as MLflow, Weights and Biases or similar Awareness of data and model drift, and how to monitor and respond to it before it erodes value Soft skills, the things that really matter You are comfortable in client facing settings and can build trust quickly You can talk with anyone from a CEO to a new data analyst, and always bring the conversation back to business value You can take a vague, messy business problem and turn it into a clear technical plan that links to outcomes and metrics You are happy to push back and challenge assumptions respectfully when it is in the client's best interest You like helping other people grow and are happy to mentor junior colleagues You communicate clearly in writing and in person Nice to have, not required Do not rule yourself out if you do not have these. They are a bonus, not a checklist. Experience with Delta Lake, Iceberg, Spark or Databricks, Palantir Experience optimising LLM serving with tools such as vLLM, TGI or TensorRT LLM Search and ranking experience. For example Elasticsearch or rerankers Background in time series forecasting, causal inference, recommender systems or optimisation Experience managing cloud costs and IAM so value is not lost to waste Ability to work in other languages where needed. For example Java, Scala, Go or bash Experience with BI tools such as Looker or Tableau Prior consulting experience or leading client projects end to end Contributions to open source, conference talks or published papers that show your ability to share ideas and influence the wider community Got a background that fits and you're up for a new challenge? Send over your latest CV, expectations and availability. Staffworx Limited is a UK based recruitment consultancy partnering with leading global brands across digital, AI, software, and business consulting. Let's talk about what you could add to the mix.
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
11/12/2025
Contractor
Job Opportunity: Contract Deskside Support Engineer (Windows 11 Rollout) Are you a proactive, highly skilled 2nd Line Deskside Support Engineer with a passion for project delivery? We are seeking a dedicated professional to join a fast-paced corporate environment and play a crucial role in a major Windows 11 deployment project for 1000 users. Detail Information Location Newark, Nottinghamshire Type of Hire Contract Contract Duration 3 months (initially) Onsite Requirement 5 Days Onsite Team/Function 2nd Line IT Newark Deskside Support Users Supported 1000 users Primary Project Focus Windows 11 Rollout (build and deployment) What You'll Be Doing: The Mission You will be an integral part of the IT Deskside Support team, driving the success of our corporate Windows 11 rollout while maintaining an industry-leading IT service function. Windows 11 Deployment Expert: Image, configure, and deploy the Windows 11 operating system to user specifications across a large estate of HP and Microsoft workstations. Project Leadership: Organise and manage a wide business deployment, running multiple workstreams concurrently to ensure a seamless transition for all colleagues. High-Quality Support: Provide expert 1st/2nd Line IT Support, troubleshooting complex hardware and software incidents efficiently. Build & Logistics: Oversee the build of new laptops, manage failure logging, and coordinate resolutions with the Build Team. Process Ownership: Strictly follow procurement and asset management procedures, contributing to the integrity of our IT estate. Continuous Improvement: Identify and participate in initiatives to constantly improve the quality and effectiveness of our IT operational service. What We're Looking For: Your Profile The ideal candidate will have strong mandatory skills in EUC Desktop Engineering and be comfortable working in a large corporate structure. Technical & Project Skills (Ideally): Confidence working with deployment technologies such as SCCM (System Center Configuration Manager) . Strong technical foundation across Windows 7/8/10 , Office 365, Exchange, and Active Directory . Proven experience in providing IT support within a similar large-scale project environment. Professional & Soft Skills (Essential): Organizational Mastery: Possess strong organizational skills and the ability to work under pressure, managing multiple workstreams simultaneously. Problem-Solver: Strong analytical and problem-solving skills to tackle challenging technical issues. Customer Focus: Excellent customer-facing skills and ability to build strong, effective working relationships at all levels of the business. Drive & Motivation: A strong "can-do" attitude, a passion for IT, and motivation to see the most challenging tasks through to completion. If you are ready to put your Windows deployment and Deskside Support expertise to the test in a demanding yet rewarding project environment, apply now! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Were working with one of the UKs premier developers of pharmacy software solutions, with a new range of products and data services allowing pharmacy clients to provide a wide range of cloud based clinical services. Were currently looking to recruit a Business Development Manager to grow our market share in and around London and the South East, a mix of remote and face-to-face meetings and demonstrations, with both new and existing customers. Whats involved? You will identify, consult and secure revenue opportunities for the data services business withnew and existing pharmacy clients, leading business development and sales activities across the data services portfolio of products. You will also develop impactful proposals, identify new market opportunities and contribute to the ongoing growth of their healthcare data solutions. Drive revenue growth through the proactive generation of new business opportunities Build and manage a strong sales pipeline, from prospecting and lead generation through to contract negotiation and closing Develop and deliver compelling, high-quality commercial proposals and presentations tailored to client needs Identify and evaluate new market opportunities, customer needs, and emerging trends to inform product and service development Foster strong, long-term customer relationships to maximise satisfaction, retention, and future revenue potential Represent the company at client meetings, networking events, conferences, and industry forums to enhance market presence and build networks Our ideal person. A motivated self-starter with 3 + years experience across the full sales cycle; cold-calling, meeting customers face-to-face, presenting, demonstrating and closing. Prior experience in one or more of the following industries: healthcare and pharmaceutical desirable). Proven track record of business-to-business sales. Experience pitching and winning business at the Pharmacy Owner level Strong decision-making, problem-solving, and innovative approach Proven sales and negotiation skills with commercial awareness Demonstrated success in consultative and solution-based selling Ability to initiate, build, and manage customer relationships at all levels Strong influencing and presentation skills to win and retain clients Commitment to understanding customer needs and delivering value Whats on offer? Competitive salary, excellent commission structure, company car and a range of benefits. JBRP1_UKTJ
11/12/2025
Full time
Were working with one of the UKs premier developers of pharmacy software solutions, with a new range of products and data services allowing pharmacy clients to provide a wide range of cloud based clinical services. Were currently looking to recruit a Business Development Manager to grow our market share in and around London and the South East, a mix of remote and face-to-face meetings and demonstrations, with both new and existing customers. Whats involved? You will identify, consult and secure revenue opportunities for the data services business withnew and existing pharmacy clients, leading business development and sales activities across the data services portfolio of products. You will also develop impactful proposals, identify new market opportunities and contribute to the ongoing growth of their healthcare data solutions. Drive revenue growth through the proactive generation of new business opportunities Build and manage a strong sales pipeline, from prospecting and lead generation through to contract negotiation and closing Develop and deliver compelling, high-quality commercial proposals and presentations tailored to client needs Identify and evaluate new market opportunities, customer needs, and emerging trends to inform product and service development Foster strong, long-term customer relationships to maximise satisfaction, retention, and future revenue potential Represent the company at client meetings, networking events, conferences, and industry forums to enhance market presence and build networks Our ideal person. A motivated self-starter with 3 + years experience across the full sales cycle; cold-calling, meeting customers face-to-face, presenting, demonstrating and closing. Prior experience in one or more of the following industries: healthcare and pharmaceutical desirable). Proven track record of business-to-business sales. Experience pitching and winning business at the Pharmacy Owner level Strong decision-making, problem-solving, and innovative approach Proven sales and negotiation skills with commercial awareness Demonstrated success in consultative and solution-based selling Ability to initiate, build, and manage customer relationships at all levels Strong influencing and presentation skills to win and retain clients Commitment to understanding customer needs and delivering value Whats on offer? Competitive salary, excellent commission structure, company car and a range of benefits. JBRP1_UKTJ
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrell a The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected.
11/12/2025
Contractor
Role: Systems Engineer Location: Portsmouth(Predominantly onsite with occasional remote working ) Duration: 6 months Inside IR35 : Umbrell a The Role As a System Engineer, you will have an exciting opportunity to make a tangible difference to the UK's Armed Forces, you will be part of the Synthetic Test Environments and Analysis Tools Service (STEATS) team that operate within Naval Combat Systems Integration Support Service (NCSISS) to develop and provide the network and software environments necessary for the delivery of the project. Day-to-day, as a member of the STEATS team, you will operate within a team of system and software engineers in support of delivering the NCSISS contract. You will be required to conduct activities as directed by the STEATS Project Manager, working in partnership with the STEATS Technical Lead to ensure a consistent approach to the design, delivery and support of our products and services in accordance with a through life management plan. Your responsibilities will include: Executing key systems engineering activities on significant projects Communicates with and keeps informed the STEATS Technical Lead and STEATS Team Project Manager Delivering work and reporting on progress to project leads and customers Reporting to the STEATS Tools and STE Capability Leads to support them in delivering tactical data analysis tools and real-time combat system equipment simulators and stimulators Essential experience of the System Engineer: Knowledge of distributed simulation technologies and standards including DIS, HLA and DDS System engineering principles and lifecycles including requirements, design and testing Computer technology including virtual machines, shared computing environments and servers Software development methods, processes and scripting (Lua, PowerShell) Computer network architectures, protocols and analysis including client/server, TCP/IP, UDP, vLANs, NTP and Wireshark Essential qualifications for the System Engineer: Degree level expertise encompassing systems engineering, computer science, physics or similar technical discipline with post degree experience (or equivalent) Full professional membership of a relevant body or similar accreditation We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our Portsmouth site. Hybrid working patterns are available. Travel to other QinetiQ and customer sites will be expected.
Lead C#/Principal C# Software Engineer, SaaS, Hands-on engineering role with proven ability to mentor, technically develop a team, take the technical leadership, etc., Full stack but heavily Back End focused. Cloud skills also required (ideally AWS but Azure fine). Home Based c£70000 - 80000 + benefits. This role requires a strong understanding and commercial experience of engineering architecture, design patterns and principles. My client is a software product company that build an innovative SaaS product. As they continue to grow they are looking for a hands-on Lead Software Engineer with a combination of strong C#/.net technical skills and proven tech leadership/management skills that will include coaching, mentoring, team collaboration, etc, etc. Utilising agile methodologies you will develop high quality software fortnightly, focusing on scaleability, robustness and continuous improvement. Working with Product Owners, Project Managers and fellow Lead Software Engineers, you will further develop and enhance the product. Key responsibilities for this role include - Hands on coding using your excellent C#/,net experience. Full stack development but mainly Back End focused (C# Back End, React Front End) Work as the technical leader within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflict resolution, etc Experience Required - Excellent hands on knowledge of C#/.net Strong engineering architecture, design patterns and principles. Proven ability of designing and developing microservices and distributed systems. Commercial experience of Cloud technologies (AWS or Azure) Team development skills - mentoring, coaching, getting the best from your colleagues, etc, etc Strong knowledge of working in an Agile environment. Previous experience working at a Lead level. This is a great opportunity to join a SaaS product company as it continues to grow and push boundaries. If you are a skilled C# lead software engineer who has worked in a large complex environment please send your CV for a full brief. The role is home based with occasional trips to the office. Salary is likely to be in the £70000 - 80000 + benefits range. Interviews soon.
11/12/2025
Full time
Lead C#/Principal C# Software Engineer, SaaS, Hands-on engineering role with proven ability to mentor, technically develop a team, take the technical leadership, etc., Full stack but heavily Back End focused. Cloud skills also required (ideally AWS but Azure fine). Home Based c£70000 - 80000 + benefits. This role requires a strong understanding and commercial experience of engineering architecture, design patterns and principles. My client is a software product company that build an innovative SaaS product. As they continue to grow they are looking for a hands-on Lead Software Engineer with a combination of strong C#/.net technical skills and proven tech leadership/management skills that will include coaching, mentoring, team collaboration, etc, etc. Utilising agile methodologies you will develop high quality software fortnightly, focusing on scaleability, robustness and continuous improvement. Working with Product Owners, Project Managers and fellow Lead Software Engineers, you will further develop and enhance the product. Key responsibilities for this role include - Hands on coding using your excellent C#/,net experience. Full stack development but mainly Back End focused (C# Back End, React Front End) Work as the technical leader within the team Responsible for the fortnightly technical output Collaborating with Product Owners on tactical delivery Drive Agile across the team Mentoring, coaching, training, conflict resolution, etc Experience Required - Excellent hands on knowledge of C#/.net Strong engineering architecture, design patterns and principles. Proven ability of designing and developing microservices and distributed systems. Commercial experience of Cloud technologies (AWS or Azure) Team development skills - mentoring, coaching, getting the best from your colleagues, etc, etc Strong knowledge of working in an Agile environment. Previous experience working at a Lead level. This is a great opportunity to join a SaaS product company as it continues to grow and push boundaries. If you are a skilled C# lead software engineer who has worked in a large complex environment please send your CV for a full brief. The role is home based with occasional trips to the office. Salary is likely to be in the £70000 - 80000 + benefits range. Interviews soon.
Job Title: Senior Full Stack Engineer Location: Hybrid- Sheffield, UK Duration: 6months+ Contract Inside IR35 The role including below major responsibilities: Deliver engineering expertise for our Future State Architecture, producing best in class payment processing capabilities Deliver high quality code artefacts that set the example for the team, ensuring quality gates are surpassed and robust test scripts are included Focus on delivering highly available, highly resilient software and service capability Participate in a wider delivery team providing design and development of the new capabilities Support transformation of the current payment estate, with Laser focus on modernization and adoption of cloud-based technology The role including below major accountabilities: Set the level expected for software delivery within the team, leading by example Serve as expert in area of responsibility, identifies process improvements and problem prevention, and advises department and management of relevant information as appropriate Provides analysis and solutions to technical and business issues Understand and apply technology and corporate vision setting direction on implementation. Maintain awareness of business and technology strategies and implements technical alternatives and strategies to gain competitive advantage Maintains the complex technical infrastructure of assigned area to meet the business requirements. Provides technical solutions to business problems, technical leadership and direction to management. Remain current on technical and professional advances and business strategies regarding area of responsibility Resolve architectural or development blockers raised Partner with DevOps team to enable automated infrastructure delivery, DevSecOps value streams are executed and CI/CD pipelines to deploy services Initiate analysis for complex problems and issues, determine technical alternatives, analyse vendor solutions and negotiate contracts, and develop appropriate standards for technology application. Provide technical leadership and consultation to project team members as directed by the project manager Initiate and conduct feasibility studies of new and modified operational procedures. For large systems, prepare cost/benefit analyses, functional and detail specifications. Provide direct guidance in planning, designing, programming, documentation and implementation of the systems Perform reviews of new and existing systems to ensure operational integrity and accomplishment of stated objectives Design, code, test, debug and document programs as required Provide architecture guidance to developers based on best practices and in alignment with global standards Ensuring compliance with all relevant controls and standards Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable Qualifications Knowledge & Experience/Qualifications Bachelor's Degree required in Computer Science, Engineering or related majors Minimum of 15 years' applied experience as an API engineer Strong experience in API designing and creating architectural artefacts such as gap analysis, low level designs, data models etc. More than 10 years of engineering background in Back End microservices application development, application security and authentication development, cache and Middleware More than 10 years' experience programming in Java and ideally Go and Rust Expertise in JVM tuning and diagnostic for application troubleshooting and performance-optimization Expertise in distributed system design including microservices, Springboot Expertise in Docker, k8s, service mesh Expertise in Kafka, the incumbent should be able to build and configure a cluster and develop software to produce and consume to/from the cluster Expertise in monitoring and observability technologies: Splunk, Grafana, Prometheus, Jaeger, Kiali, Open Telemetry Expertise in cloud and DevOps, familiar to network (VPC) and Firewall on cloud, identity and access management, cloud delivery including sizing and costing Solid knowledge on infrastructure like Linux OS, networking, storage, network load-balancing, Kubernetes CNI Expert-level SQL coding abilities is preferred. Understanding of distributed Databases Experience of working in a financial institution, ideally in payments Ability to work independently and think out of the box The passion and ability to lead/motivate and develop technologist, including mentoring and coaching. Superior listening skills, ability to learn quickly, and willing to accept accountability for company and individual success Extensive critical thinking skills for problem identification and solution recommendation Exceptional team player that can lead others in demonstrating initiative and sound business judgment and is interested in expanding skills and growing professionally Highly flexible, set priorities and meet deadlines in a changing environment Excellent written and verbal communication skills in English, ability to negotiate, resolve conflicts and influence technical choices relating to business, development and architectural requirements
11/12/2025
Contractor
Job Title: Senior Full Stack Engineer Location: Hybrid- Sheffield, UK Duration: 6months+ Contract Inside IR35 The role including below major responsibilities: Deliver engineering expertise for our Future State Architecture, producing best in class payment processing capabilities Deliver high quality code artefacts that set the example for the team, ensuring quality gates are surpassed and robust test scripts are included Focus on delivering highly available, highly resilient software and service capability Participate in a wider delivery team providing design and development of the new capabilities Support transformation of the current payment estate, with Laser focus on modernization and adoption of cloud-based technology The role including below major accountabilities: Set the level expected for software delivery within the team, leading by example Serve as expert in area of responsibility, identifies process improvements and problem prevention, and advises department and management of relevant information as appropriate Provides analysis and solutions to technical and business issues Understand and apply technology and corporate vision setting direction on implementation. Maintain awareness of business and technology strategies and implements technical alternatives and strategies to gain competitive advantage Maintains the complex technical infrastructure of assigned area to meet the business requirements. Provides technical solutions to business problems, technical leadership and direction to management. Remain current on technical and professional advances and business strategies regarding area of responsibility Resolve architectural or development blockers raised Partner with DevOps team to enable automated infrastructure delivery, DevSecOps value streams are executed and CI/CD pipelines to deploy services Initiate analysis for complex problems and issues, determine technical alternatives, analyse vendor solutions and negotiate contracts, and develop appropriate standards for technology application. Provide technical leadership and consultation to project team members as directed by the project manager Initiate and conduct feasibility studies of new and modified operational procedures. For large systems, prepare cost/benefit analyses, functional and detail specifications. Provide direct guidance in planning, designing, programming, documentation and implementation of the systems Perform reviews of new and existing systems to ensure operational integrity and accomplishment of stated objectives Design, code, test, debug and document programs as required Provide architecture guidance to developers based on best practices and in alignment with global standards Ensuring compliance with all relevant controls and standards Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable Qualifications Knowledge & Experience/Qualifications Bachelor's Degree required in Computer Science, Engineering or related majors Minimum of 15 years' applied experience as an API engineer Strong experience in API designing and creating architectural artefacts such as gap analysis, low level designs, data models etc. More than 10 years of engineering background in Back End microservices application development, application security and authentication development, cache and Middleware More than 10 years' experience programming in Java and ideally Go and Rust Expertise in JVM tuning and diagnostic for application troubleshooting and performance-optimization Expertise in distributed system design including microservices, Springboot Expertise in Docker, k8s, service mesh Expertise in Kafka, the incumbent should be able to build and configure a cluster and develop software to produce and consume to/from the cluster Expertise in monitoring and observability technologies: Splunk, Grafana, Prometheus, Jaeger, Kiali, Open Telemetry Expertise in cloud and DevOps, familiar to network (VPC) and Firewall on cloud, identity and access management, cloud delivery including sizing and costing Solid knowledge on infrastructure like Linux OS, networking, storage, network load-balancing, Kubernetes CNI Expert-level SQL coding abilities is preferred. Understanding of distributed Databases Experience of working in a financial institution, ideally in payments Ability to work independently and think out of the box The passion and ability to lead/motivate and develop technologist, including mentoring and coaching. Superior listening skills, ability to learn quickly, and willing to accept accountability for company and individual success Extensive critical thinking skills for problem identification and solution recommendation Exceptional team player that can lead others in demonstrating initiative and sound business judgment and is interested in expanding skills and growing professionally Highly flexible, set priorities and meet deadlines in a changing environment Excellent written and verbal communication skills in English, ability to negotiate, resolve conflicts and influence technical choices relating to business, development and architectural requirements
World Class Defence Organisation based in Stevenage is currently looking to recruit an Embedded C/C++ Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00ph (Umbrella). Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at 'time and a quarter' Location: Stevenage Hybrid/Remote working: The role will likely be onsite 4 days per week. A 4 day working week is OK (Monday to Thursday). Opportunities for occasional remote working. Duration: 6 months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview Embedded C/C++ Software Engineer Job Description: The company is a world leader in missile and missile systems looking for a highly capable and adaptable Engineers to join the Development Facility in Stevenage, Hertfordshire. You will be responsible for developing the software through the full life cycle for safety related Real Time systems application software for the next generation of Missile Systems. This is a technical hands-on role working the full software life cycle. Responsibilities: Responsible for delivering the on-board software for the next generation of Missile Systems. This is a hands-on role and will involve architecting, designing, implementing and testing missile subsystem software to required standards and processes. Minimal: (Good) Authoring Specifications through the full life cycle: planning, design and test documents. Experience of working with formal requirements capture tool. Requirements Analysis Experience Knowledge of Source Configuration Control Processes (eg, PVCS, RTC, GIT) Very Good attention to detail. Working with minimal supervision Ability to debug complex problems and be able to produce required documentation to achieve the required safety level. Significant previous experience of developing bare-metal Embedded software using C/C++. Working in a team and with members from other disciplines eg Systems, Integration, Electronics Required: (Better) Previous experience of development and verification of Embedded software developed to high safety integrity level such as DO178C Level B or SIL-4 or equivalent standards. Specification & requirements creation and compliance recording in DOORS. Working knowledge of C/C++ for testing special builds and focussed code reviews. Unit Testing using LDRA, RAPITA or equivalent testing tool. Understanding of Code Coverage and techniques/strategies used to cover/justify shortfall Working in a lab environment with live equipment (PSUs, Scopes, Logic Analysers etc.) conducting system tests. Desirable: (Best) Significant experienced in developing software to DO178C Level B. Knowledge of Defence standards and Microcontroller technologies Testing on Development Cards with a test environment or bare-metal with special builds Experience using RAPITA Systems Tool Suite Experience of Modelling and Ansys SCADE Tool Suite Knowledge and use of ALM such as JIRA or IBM Engineering Workflow Manager Creation and use of Virtual Machines (VMWare)
11/12/2025
Contractor
World Class Defence Organisation based in Stevenage is currently looking to recruit an Embedded C/C++ Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: £70.00ph (Umbrella). Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at 'time and a quarter' Location: Stevenage Hybrid/Remote working: The role will likely be onsite 4 days per week. A 4 day working week is OK (Monday to Thursday). Opportunities for occasional remote working. Duration: 6 months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview Embedded C/C++ Software Engineer Job Description: The company is a world leader in missile and missile systems looking for a highly capable and adaptable Engineers to join the Development Facility in Stevenage, Hertfordshire. You will be responsible for developing the software through the full life cycle for safety related Real Time systems application software for the next generation of Missile Systems. This is a technical hands-on role working the full software life cycle. Responsibilities: Responsible for delivering the on-board software for the next generation of Missile Systems. This is a hands-on role and will involve architecting, designing, implementing and testing missile subsystem software to required standards and processes. Minimal: (Good) Authoring Specifications through the full life cycle: planning, design and test documents. Experience of working with formal requirements capture tool. Requirements Analysis Experience Knowledge of Source Configuration Control Processes (eg, PVCS, RTC, GIT) Very Good attention to detail. Working with minimal supervision Ability to debug complex problems and be able to produce required documentation to achieve the required safety level. Significant previous experience of developing bare-metal Embedded software using C/C++. Working in a team and with members from other disciplines eg Systems, Integration, Electronics Required: (Better) Previous experience of development and verification of Embedded software developed to high safety integrity level such as DO178C Level B or SIL-4 or equivalent standards. Specification & requirements creation and compliance recording in DOORS. Working knowledge of C/C++ for testing special builds and focussed code reviews. Unit Testing using LDRA, RAPITA or equivalent testing tool. Understanding of Code Coverage and techniques/strategies used to cover/justify shortfall Working in a lab environment with live equipment (PSUs, Scopes, Logic Analysers etc.) conducting system tests. Desirable: (Best) Significant experienced in developing software to DO178C Level B. Knowledge of Defence standards and Microcontroller technologies Testing on Development Cards with a test environment or bare-metal with special builds Experience using RAPITA Systems Tool Suite Experience of Modelling and Ansys SCADE Tool Suite Knowledge and use of ALM such as JIRA or IBM Engineering Workflow Manager Creation and use of Virtual Machines (VMWare)
Regional Business Development Manager London Permanent/full-time Location: Field-based throughout London/Greater London(precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will largely be on driving existing business and improving our service offering to existing customers in your area with flexibility around how your patch is defined and what you re doing to go after it but generating new business will still be a key part of what you re doing day in day out. There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your Business Development Manager colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be covering London and a good part of Greater London too, but we re open to compromise on what exactly this looks like. What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need About 3-4 years experience years in a similar role to our Regional Business Development Manager post i.e. business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a field-based role Experience in working with vaping, nicotine or tobacco products FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
11/12/2025
Full time
Regional Business Development Manager London Permanent/full-time Location: Field-based throughout London/Greater London(precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will largely be on driving existing business and improving our service offering to existing customers in your area with flexibility around how your patch is defined and what you re doing to go after it but generating new business will still be a key part of what you re doing day in day out. There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your Business Development Manager colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be covering London and a good part of Greater London too, but we re open to compromise on what exactly this looks like. What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need About 3-4 years experience years in a similar role to our Regional Business Development Manager post i.e. business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a field-based role Experience in working with vaping, nicotine or tobacco products FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Business Development Manager Hybrid role, Derry/Londonderry office Up to 60k base plus impressive commission We are delighted to be partnering once again with a highly respected cyber security consultancy as they continue to grow their commercial team. We are seeking an experienced Business Development Manager to drive new business across the UK and Ireland. Reporting directly to the Sales Manager, you will play a key role in expanding their client base and market presence. Big enterprises can afford complex cyber security solutions, but many SMEs remain exposed due to cost and complexity. This business is changing that by offering practical, agile and affordable cyber security services across a range of high growth sectors including Technology, Telecoms, Manufacturing, Utilities and Life Sciences. We are seeking a high performing, commercially driven sales professional with a proven background in security, technical, software or hardware sales, who thrives on selling complex solutions and building lasting client partnerships. What you will be doing: Driving new business and developing existing client relationships across the UK and Ireland Managing the full sales cycle from prospecting through to close Building strong, long-term partnerships with key decision makers Working closely with technical teams to shape solutions for clients Achieving and exceeding revenue targets What you will bring: A proven track record in business development or technical sales Proven experience selling security, technical services, software or hardware solutions Strong communication, negotiation and presentation skills A consultative, relationship-led sales approach Confidence engaging with senior stakeholders Drive, professionalism and ambition to succeed in a growing sector What is on offer: Competitive base salary up to 60k Impressive quarterly commission structure Advanced sales tools to support your success A vibrant, ambitious culture with real career progression Hybrid working with time in the Derry/Londonderry office What to do next: Contact me, Charlene, on (phone number removed) for a confidential chat, email (url removed), or click Apply and I will be in touch.
10/12/2025
Full time
Business Development Manager Hybrid role, Derry/Londonderry office Up to 60k base plus impressive commission We are delighted to be partnering once again with a highly respected cyber security consultancy as they continue to grow their commercial team. We are seeking an experienced Business Development Manager to drive new business across the UK and Ireland. Reporting directly to the Sales Manager, you will play a key role in expanding their client base and market presence. Big enterprises can afford complex cyber security solutions, but many SMEs remain exposed due to cost and complexity. This business is changing that by offering practical, agile and affordable cyber security services across a range of high growth sectors including Technology, Telecoms, Manufacturing, Utilities and Life Sciences. We are seeking a high performing, commercially driven sales professional with a proven background in security, technical, software or hardware sales, who thrives on selling complex solutions and building lasting client partnerships. What you will be doing: Driving new business and developing existing client relationships across the UK and Ireland Managing the full sales cycle from prospecting through to close Building strong, long-term partnerships with key decision makers Working closely with technical teams to shape solutions for clients Achieving and exceeding revenue targets What you will bring: A proven track record in business development or technical sales Proven experience selling security, technical services, software or hardware solutions Strong communication, negotiation and presentation skills A consultative, relationship-led sales approach Confidence engaging with senior stakeholders Drive, professionalism and ambition to succeed in a growing sector What is on offer: Competitive base salary up to 60k Impressive quarterly commission structure Advanced sales tools to support your success A vibrant, ambitious culture with real career progression Hybrid working with time in the Derry/Londonderry office What to do next: Contact me, Charlene, on (phone number removed) for a confidential chat, email (url removed), or click Apply and I will be in touch.
Studio Technician & Videographer Location: Hybrid/Fort Dunlop, Birmingham Salary: £28,000-£30,000 depending on experience + excellent benefits! Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You We are looking for a highly skilled and creative Studio Technician & Videographer who can take ownership of our virtual classroom studio and deliver exceptional media content. Your technical expertise, innovative ideas, and ability to work independently will be key to supporting our media team and helping us provide engaging and professional learning experiences for our clients. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities As a key member of the media team, you will be responsible for managing our virtual classroom studio and producing high-quality video content for training and promotional purposes. Working under the guidance of the Media Manager and in collaboration with clients, this production-focused role encompasses video and audio production, animation, webinars, e-learning packages, and other training and promotional resources. You will primarily run live events in the studio and handle additional video/audio recording bookings. The position offers varied work, occasional travel, and requires the ability to work independently while delivering exceptional media solutions. You will be responsible for: • Run all virtual classroom sessions for the business • Work on animation/video editing projects & liaising with clients effectively on projects • Translate briefs, ideas & storyboards into engaging visuals • Ensure all media content is modern and at the highest standard • Setting up, filming and post-producing multi-cam productions • Carry out the daily tasks/bookings for the studio • Maintenance of electronic equipment • Manage the studio calendar • Meet deadlines for post-production work • CMS Management • Provide new, innovative ideas to help the team grow • Able to think outside the box and find ways of improving current processes What s the Best Thing About This Role You will have the opportunity to work on a wide variety of projects, from live virtual classrooms to creative video content, giving you the chance to continually develop your technical skills and creative expertise. The role offers a collaborative and supportive environment, the freedom to innovate, and the satisfaction of seeing your work impact the business and its clients directly. What s the Most Challenging Thing About This Role Managing multiple projects simultaneously, meeting tight deadlines, and ensuring every piece of media content meets our high-quality standards can be demanding. You will need to balance technical production, client communication, and creative problem-solving while remaining flexible and adaptable to changing requirements. What We re Looking For To be successful in this role, you must have / be: • Experience as a videographer (showreel and references will be requested) • Advanced Adobe Suite software knowledge (e.g. Adobe Premiere Pro, After Effects). Illustrator, Photoshop & Audition are not essential but beneficial • Intermediate camera operator experience and knowledge, using any camera with ease and able to carry out multi-cam shoots independently if necessary • Understanding of basic lighting/sound equipment and setups • Ability to shoot offsite at various locations and adapt to surroundings • Excellent time management & task prioritisation skills • Working understanding of still photography/DSLRs • Intermediate experience using live streaming software e.g. Zoom, vMix or similar • Punctual attitude to their job and others to meet deadlines • Professional, personable, and engaging attitude to colleagues and clients • Ability to work at a fast pace (fast turnaround for editing work at high quality) • Innovative • Autonomous, self-sufficient and able to learn at a fast pace We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards. Click on APPLY today!
10/12/2025
Full time
Studio Technician & Videographer Location: Hybrid/Fort Dunlop, Birmingham Salary: £28,000-£30,000 depending on experience + excellent benefits! Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You We are looking for a highly skilled and creative Studio Technician & Videographer who can take ownership of our virtual classroom studio and deliver exceptional media content. Your technical expertise, innovative ideas, and ability to work independently will be key to supporting our media team and helping us provide engaging and professional learning experiences for our clients. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities As a key member of the media team, you will be responsible for managing our virtual classroom studio and producing high-quality video content for training and promotional purposes. Working under the guidance of the Media Manager and in collaboration with clients, this production-focused role encompasses video and audio production, animation, webinars, e-learning packages, and other training and promotional resources. You will primarily run live events in the studio and handle additional video/audio recording bookings. The position offers varied work, occasional travel, and requires the ability to work independently while delivering exceptional media solutions. You will be responsible for: • Run all virtual classroom sessions for the business • Work on animation/video editing projects & liaising with clients effectively on projects • Translate briefs, ideas & storyboards into engaging visuals • Ensure all media content is modern and at the highest standard • Setting up, filming and post-producing multi-cam productions • Carry out the daily tasks/bookings for the studio • Maintenance of electronic equipment • Manage the studio calendar • Meet deadlines for post-production work • CMS Management • Provide new, innovative ideas to help the team grow • Able to think outside the box and find ways of improving current processes What s the Best Thing About This Role You will have the opportunity to work on a wide variety of projects, from live virtual classrooms to creative video content, giving you the chance to continually develop your technical skills and creative expertise. The role offers a collaborative and supportive environment, the freedom to innovate, and the satisfaction of seeing your work impact the business and its clients directly. What s the Most Challenging Thing About This Role Managing multiple projects simultaneously, meeting tight deadlines, and ensuring every piece of media content meets our high-quality standards can be demanding. You will need to balance technical production, client communication, and creative problem-solving while remaining flexible and adaptable to changing requirements. What We re Looking For To be successful in this role, you must have / be: • Experience as a videographer (showreel and references will be requested) • Advanced Adobe Suite software knowledge (e.g. Adobe Premiere Pro, After Effects). Illustrator, Photoshop & Audition are not essential but beneficial • Intermediate camera operator experience and knowledge, using any camera with ease and able to carry out multi-cam shoots independently if necessary • Understanding of basic lighting/sound equipment and setups • Ability to shoot offsite at various locations and adapt to surroundings • Excellent time management & task prioritisation skills • Working understanding of still photography/DSLRs • Intermediate experience using live streaming software e.g. Zoom, vMix or similar • Punctual attitude to their job and others to meet deadlines • Professional, personable, and engaging attitude to colleagues and clients • Ability to work at a fast pace (fast turnaround for editing work at high quality) • Innovative • Autonomous, self-sufficient and able to learn at a fast pace We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Find What You re Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards. Click on APPLY today!
Application & IT Support Engineer Crewe - Hybrid Up To 35,000 We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed. The Role: Provide 1st line IT support across hardware, software, networks, and cloud services. Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents. Troubleshoot business application issues, integrations, and user errors within BC and connected systems. Manage new starter onboarding: account creation, hardware configuration, and access setup. Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications. Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP). Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements. Escalate complex technical issues to internal teams or external vendors when needed. Maintain accurate technical documentation, knowledge base articles, and support procedures. Act as a key liaison for IT suppliers, software providers, and support partners. Deliver ad-hoc user training, best-practice guidance, and system walkthroughs. Ensure compliance with IT policies, security standards, and internal processes at all times. You: Demonstrated experience supporting end users for IT & Applications. Strong technical troubleshooting ability with excellent problem-solving skills. Confident working independently and managing workloads under pressure. Highly organised with strong prioritisation and multitasking capability. Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users. Strong attention to detail and a commitment to delivering high-quality service. Curious, analytical mindset with a desire to continually develop technical knowledge. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
10/12/2025
Full time
Application & IT Support Engineer Crewe - Hybrid Up To 35,000 We are looking for a proactive, technically confident 1st Line Support Engineer to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities. You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential. This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role this opportunity is not to be missed. The Role: Provide 1st line IT support across hardware, software, networks, and cloud services. Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents. Troubleshoot business application issues, integrations, and user errors within BC and connected systems. Manage new starter onboarding: account creation, hardware configuration, and access setup. Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications. Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP). Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements. Escalate complex technical issues to internal teams or external vendors when needed. Maintain accurate technical documentation, knowledge base articles, and support procedures. Act as a key liaison for IT suppliers, software providers, and support partners. Deliver ad-hoc user training, best-practice guidance, and system walkthroughs. Ensure compliance with IT policies, security standards, and internal processes at all times. You: Demonstrated experience supporting end users for IT & Applications. Strong technical troubleshooting ability with excellent problem-solving skills. Confident working independently and managing workloads under pressure. Highly organised with strong prioritisation and multitasking capability. Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users. Strong attention to detail and a commitment to delivering high-quality service. Curious, analytical mindset with a desire to continually develop technical knowledge. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
