About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
15/05/2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
07/02/2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
15/09/2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
12/06/2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
16/11/2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
06/03/2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Data Selections Analyst This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team About the role We re looking to recruit a Data Selections Analyst to join our Data Services team and help ensure we have a data-driven and supporter-centric approach to fundraising, campaigning and engagement facilitated by maximising the use of our CRM and associated data systems. As Data Selections Analyst, you will collaborate with stakeholders to create and deliver effective communications journeys across supporter audiences. This will involve taking responsibility for building and delivering complex data selections as well as personalised and dynamic communications. You will aid data-driven decision making across WWF-UK by creating dashboards and supporting self-service reporting through our data visualisations tools too. Important will be the ability to ensure that the quality and integrity of data held and supplied is maintained to the highest standard. You will also help users of the supporter database across the organisation via our Data Services helpdesk and training sessions as needed. We re looking for someone with: Experience of multi-channel campaign selections & automated supporter journeys. Experience of using Apteco FastStats & PeopleStage tools to deliver communications journeys. Experience of using data visualisation tools like Power BI or Apteco s Orbit. Experience of providing information and advice internally/externally. Experience of managing effective relationships with key users/suppliers internally/externally. Practical knowledge of Word, Excel and PowerPoint & flexibility to learn new IT systems & applications Good communication, interpersonal & time management skills. Benefits, rewards & location The salary for this role is £37,581 to £39,500. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 7.5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
18/03/2025
Full time
Data Selections Analyst This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team About the role We re looking to recruit a Data Selections Analyst to join our Data Services team and help ensure we have a data-driven and supporter-centric approach to fundraising, campaigning and engagement facilitated by maximising the use of our CRM and associated data systems. As Data Selections Analyst, you will collaborate with stakeholders to create and deliver effective communications journeys across supporter audiences. This will involve taking responsibility for building and delivering complex data selections as well as personalised and dynamic communications. You will aid data-driven decision making across WWF-UK by creating dashboards and supporting self-service reporting through our data visualisations tools too. Important will be the ability to ensure that the quality and integrity of data held and supplied is maintained to the highest standard. You will also help users of the supporter database across the organisation via our Data Services helpdesk and training sessions as needed. We re looking for someone with: Experience of multi-channel campaign selections & automated supporter journeys. Experience of using Apteco FastStats & PeopleStage tools to deliver communications journeys. Experience of using data visualisation tools like Power BI or Apteco s Orbit. Experience of providing information and advice internally/externally. Experience of managing effective relationships with key users/suppliers internally/externally. Practical knowledge of Word, Excel and PowerPoint & flexibility to learn new IT systems & applications Good communication, interpersonal & time management skills. Benefits, rewards & location The salary for this role is £37,581 to £39,500. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 7.5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
17/03/2025
Full time
We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Level 3 SOC Analyst - £500/Day - Inside IR35 - 12-Month Contract A leading Financial Services client is seeking a Level 3 SOC Analyst to join their security team. Role Details: Rate: £500 per day IR35: Inside Start Date: Early April Location: Surrey (Hybrid - 2 days onsite) Duration: 12 months Requirements: CrowdStrike & IBM QRadar experience Strong cyber security & threat management knowledge Experience in lean teams & Financial Services Full UK Driving License - essential Apply now if you're available at short notice.
17/03/2025
Contractor
Level 3 SOC Analyst - £500/Day - Inside IR35 - 12-Month Contract A leading Financial Services client is seeking a Level 3 SOC Analyst to join their security team. Role Details: Rate: £500 per day IR35: Inside Start Date: Early April Location: Surrey (Hybrid - 2 days onsite) Duration: 12 months Requirements: CrowdStrike & IBM QRadar experience Strong cyber security & threat management knowledge Experience in lean teams & Financial Services Full UK Driving License - essential Apply now if you're available at short notice.
Security Analyst - DV, SIEM, SOC, SECURITY £40,000 - £46,000 + shift allowance + excellent benefits, fully on-site, Salisbury, About the Company: Our client boasts a formidable global cyber security workforce, ranging from cloud security experts to threat analysts. They collaborate with prominent household names worldwide and are known for their excellence in the field. Key Responsibilities: Experience monitoring security systems and alerts in SOC (security operations centre) analyst or security analyst type role. Must be confident with at least one SIEM tool (Security Information and Event Management), Splunk would be useful too. Sound understanding of computer networks, firewalls, protocols. Som comprehension of Threat Intelligence and overall cyber security landscape. Have authored detailed reports on security incidents. Happy working shifts and being on site full time. Able to investigate a problem at a deeper level to provide insights. Any security qualifications such as CISSP, CEH or similar would be highly beneficial. It is essential that you have current DV clearance and are happy to relocate - please consider this before applying. How you will play a key part as a Security Analyst. - Working closely with the IT Security team to mitigate and prevent any attacks. - Developing a further understanding of the cyber security industry and how it impacts the role and company. - Creating incident response strategies. - Analyst security events using different tools. - Conducting regular security assessments and providing reports. Benefits: Competitive salary Excellent training opportunities Shift allowance Opportunity to work with a globally recognized cyber security team Application Process: We look forward to receiving your application. Your CV will be treated with the utmost confidentiality. We will always discuss your CV with you before presenting it to any potential employer. Please note that Adecco is an equal opportunities employer and is listed as a supplier for this position.
17/03/2025
Full time
Security Analyst - DV, SIEM, SOC, SECURITY £40,000 - £46,000 + shift allowance + excellent benefits, fully on-site, Salisbury, About the Company: Our client boasts a formidable global cyber security workforce, ranging from cloud security experts to threat analysts. They collaborate with prominent household names worldwide and are known for their excellence in the field. Key Responsibilities: Experience monitoring security systems and alerts in SOC (security operations centre) analyst or security analyst type role. Must be confident with at least one SIEM tool (Security Information and Event Management), Splunk would be useful too. Sound understanding of computer networks, firewalls, protocols. Som comprehension of Threat Intelligence and overall cyber security landscape. Have authored detailed reports on security incidents. Happy working shifts and being on site full time. Able to investigate a problem at a deeper level to provide insights. Any security qualifications such as CISSP, CEH or similar would be highly beneficial. It is essential that you have current DV clearance and are happy to relocate - please consider this before applying. How you will play a key part as a Security Analyst. - Working closely with the IT Security team to mitigate and prevent any attacks. - Developing a further understanding of the cyber security industry and how it impacts the role and company. - Creating incident response strategies. - Analyst security events using different tools. - Conducting regular security assessments and providing reports. Benefits: Competitive salary Excellent training opportunities Shift allowance Opportunity to work with a globally recognized cyber security team Application Process: We look forward to receiving your application. Your CV will be treated with the utmost confidentiality. We will always discuss your CV with you before presenting it to any potential employer. Please note that Adecco is an equal opportunities employer and is listed as a supplier for this position.
Head Resourcing are partnering with a Fintech company with a 30+ year history and a mission to connect the Financial Services industry. Due to continue growth they are looking for an automation tester to join the testing team which is responsible for building and maintaining a number of services. In the role you will be responsible for test planning, execution and reporting across specific development projects and maintenance releases. Key Responsibilities include. Carry out all aspects of test planning, estimation, creation, execution and reporting across specific development projects and maintenance releases; Deliver all test planning and execution activities to the budget, timescales and quality criteria of the relevant development project or maintenance release; Manage all risks associated with the testing and take preventative action when any risks become unacceptable; Manage the quality and integrity of all testing activities and adherence to test strategy, policies, standards and processes. Analysis of requirements and creation of test resources; Execution of tests, both manual and automated; Test activity reporting; Tracking and management of defects; System and User Acceptance Test management Participate in daily Standup meetings, Sprint Planning, Backlog review and Retrospective meetings. Provide functionality demo to product owner In order to be successful in the role, candidates ideally need, 3+ years' experience in Test Planning, Design and Execution; Formal testing qualification (ISEB/ISTQB) at Foundation Level; Experience of recognised Test Management tools; Experience of API testing Experience of automated testing (Selenium) and Cypress Skilled in Agile delivery methods Experience in the Financial Services industry is desirable - preferably with a working knowledge of the Life and Pensions and / or Fund Management sectors. This is a unique opportunity in the market that offers hybrid working and a great overall package which include a bonus of 10% and an 11% non-contribution pension.
17/03/2025
Full time
Head Resourcing are partnering with a Fintech company with a 30+ year history and a mission to connect the Financial Services industry. Due to continue growth they are looking for an automation tester to join the testing team which is responsible for building and maintaining a number of services. In the role you will be responsible for test planning, execution and reporting across specific development projects and maintenance releases. Key Responsibilities include. Carry out all aspects of test planning, estimation, creation, execution and reporting across specific development projects and maintenance releases; Deliver all test planning and execution activities to the budget, timescales and quality criteria of the relevant development project or maintenance release; Manage all risks associated with the testing and take preventative action when any risks become unacceptable; Manage the quality and integrity of all testing activities and adherence to test strategy, policies, standards and processes. Analysis of requirements and creation of test resources; Execution of tests, both manual and automated; Test activity reporting; Tracking and management of defects; System and User Acceptance Test management Participate in daily Standup meetings, Sprint Planning, Backlog review and Retrospective meetings. Provide functionality demo to product owner In order to be successful in the role, candidates ideally need, 3+ years' experience in Test Planning, Design and Execution; Formal testing qualification (ISEB/ISTQB) at Foundation Level; Experience of recognised Test Management tools; Experience of API testing Experience of automated testing (Selenium) and Cypress Skilled in Agile delivery methods Experience in the Financial Services industry is desirable - preferably with a working knowledge of the Life and Pensions and / or Fund Management sectors. This is a unique opportunity in the market that offers hybrid working and a great overall package which include a bonus of 10% and an 11% non-contribution pension.
Job Title: BI Developer Salary: 40,000 - 50,000 DOE Location: Woking (onsite) We are seeking a talented and motivated BI Developer to join our expanding technology team at an exciting time of business growth and transformation. As part of our dynamic and fast-paced environment, you will be responsible for designing, developing, and maintaining reports and dashboards that provide valuable insights to stakeholders across the business. Located just a two-minute walk away from the Woking town centre, they provide a challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment and exposure to a wide variety of work. Imagine and shape your future where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution at a leading Financial services company. Key Responsibilities: Develop, maintain, and optimise reports and dashboards using SSRS and Power BI to support business decision-making. Extract, transform, and load (ETL) data from various sources using T-SQL, SSIS, and Azure Data Factory Pipelines. Work with business stakeholders to gather reporting requirements and ensure the effective visualisation of data. Manage and optimise Azure SQL databases to enhance performance and efficiency. Ensure data accuracy, consistency, and reliability across all reports and dashboards. Support the integration of various data sources and platforms to enable seamless data flow. Collaborate with cross-functional teams to enhance business intelligence capabilities and align solutions with company objectives. Maintain and improve data models to support evolving business requirements. Troubleshoot and resolve any data or reporting issues, ensuring business continuity. Leverage best practices in data governance, security, and compliance. Provide support and training to end-users on BI tools and reporting functionalities. Requirements: Extensive experience in T-SQL and database management in Azure SQL environments. Strong expertise in SSRS and Power BI for reporting and dashboard development. BI Developer Job Description 2025 Proficiency in SSIS and Azure Data Factory Pipelines for data integration and transformation. Experience working with and processing XML data is advantageous. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. Excellent communication and stakeholder management skills, with the ability to gather and interpret business requirements. A proactive approach to continuous improvement and innovation in data solutions. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Relevant certifications in Microsoft BI technologies (e.g., Microsoft Certified: Data Analyst Associate, Azure Data Engineer) are desirable. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
17/03/2025
Full time
Job Title: BI Developer Salary: 40,000 - 50,000 DOE Location: Woking (onsite) We are seeking a talented and motivated BI Developer to join our expanding technology team at an exciting time of business growth and transformation. As part of our dynamic and fast-paced environment, you will be responsible for designing, developing, and maintaining reports and dashboards that provide valuable insights to stakeholders across the business. Located just a two-minute walk away from the Woking town centre, they provide a challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment and exposure to a wide variety of work. Imagine and shape your future where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution at a leading Financial services company. Key Responsibilities: Develop, maintain, and optimise reports and dashboards using SSRS and Power BI to support business decision-making. Extract, transform, and load (ETL) data from various sources using T-SQL, SSIS, and Azure Data Factory Pipelines. Work with business stakeholders to gather reporting requirements and ensure the effective visualisation of data. Manage and optimise Azure SQL databases to enhance performance and efficiency. Ensure data accuracy, consistency, and reliability across all reports and dashboards. Support the integration of various data sources and platforms to enable seamless data flow. Collaborate with cross-functional teams to enhance business intelligence capabilities and align solutions with company objectives. Maintain and improve data models to support evolving business requirements. Troubleshoot and resolve any data or reporting issues, ensuring business continuity. Leverage best practices in data governance, security, and compliance. Provide support and training to end-users on BI tools and reporting functionalities. Requirements: Extensive experience in T-SQL and database management in Azure SQL environments. Strong expertise in SSRS and Power BI for reporting and dashboard development. BI Developer Job Description 2025 Proficiency in SSIS and Azure Data Factory Pipelines for data integration and transformation. Experience working with and processing XML data is advantageous. Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. Excellent communication and stakeholder management skills, with the ability to gather and interpret business requirements. A proactive approach to continuous improvement and innovation in data solutions. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Relevant certifications in Microsoft BI technologies (e.g., Microsoft Certified: Data Analyst Associate, Azure Data Engineer) are desirable. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Identity Security Analyst Permanent - Up to 65k + strong benefits Location: Hybrid - Southampton area Your new company A leading multinational wealth management company in the South UK, are currently looking for an Identity Security Analyst to bolster their ranks. You'll be joining a well-established organisation which is listed on the London Stock Exchange. Your new role You will be supporting the organisation across a broad variety of work, with the ability to gain a lot of different experience across multiple areas. You will form a key relationship between the architecture division and the EUC teams. As you grow in the role, you will take on more responsibilities and effectively be performing the role of a Junior Security Architect. This role is great for someone who is experienced in the Cyber Security Analyst/Engineer world, looking to take their next step into an architecture role. You will have a solid understanding of identity access concepts, ideally with Entra ID, and you will have a good base knowledge of technical cyber security. What you'll need to succeed Technical skills and strong communication skills Strong understanding of risks associated with bad identity security management. Experience with identity tooling such as Microsoft Entra ID. Good understanding of PAM, PIM, cloud entitlement, and general cyber security concepts. Experience working with, and ideally implementing, zero-trust concepts. Strong drive and passion to continuously improve security knowledge and career. What you'll get in return This role is available for hybrid working with a typical requirement to work 2/3 days per week in the Southampton office. Good salary, up to the 65k mark. 26 days annual leave + bank holiday Up to 10% pension employers' contribution Strong progression opportunities And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
17/03/2025
Full time
Identity Security Analyst Permanent - Up to 65k + strong benefits Location: Hybrid - Southampton area Your new company A leading multinational wealth management company in the South UK, are currently looking for an Identity Security Analyst to bolster their ranks. You'll be joining a well-established organisation which is listed on the London Stock Exchange. Your new role You will be supporting the organisation across a broad variety of work, with the ability to gain a lot of different experience across multiple areas. You will form a key relationship between the architecture division and the EUC teams. As you grow in the role, you will take on more responsibilities and effectively be performing the role of a Junior Security Architect. This role is great for someone who is experienced in the Cyber Security Analyst/Engineer world, looking to take their next step into an architecture role. You will have a solid understanding of identity access concepts, ideally with Entra ID, and you will have a good base knowledge of technical cyber security. What you'll need to succeed Technical skills and strong communication skills Strong understanding of risks associated with bad identity security management. Experience with identity tooling such as Microsoft Entra ID. Good understanding of PAM, PIM, cloud entitlement, and general cyber security concepts. Experience working with, and ideally implementing, zero-trust concepts. Strong drive and passion to continuously improve security knowledge and career. What you'll get in return This role is available for hybrid working with a typical requirement to work 2/3 days per week in the Southampton office. Good salary, up to the 65k mark. 26 days annual leave + bank holiday Up to 10% pension employers' contribution Strong progression opportunities And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Data Architect Location: Bristol/Edinburgh/Leeds/Birmingham/Manchester/Newcastle (Hybrid working available) Salary: c£80,000 + 10-15% bonus + excellent benefits Why Apply? Opportunity to join a renowned consultancy working at the intersection of data and the built environment, shaping how organisations use data to drive innovation and sustainability with a focus on A.I preparedness. You'll play a key role in delivering cutting-edge data management and architecture solutions across a diverse portfolio of impactful projects. Data Architect and Management Consultant Responsibilities Deliver data management, data modelling, and data architecture capabilities across major projects. Act as a subject matter expert, consultant, and analyst for data strategy and implementation. Support business development by creating proposals and pitch materials for new data opportunities. Collaborate with multidisciplinary teams to embed data architecture best practice across the organisation. Contribute to thought leadership and knowledge sharing through events, publications, and internal development. Identify and develop ownership of a specialist area within the team's capability portfolio. Data Architect and Management Consultant Requirements Proven experience designing and delivering data solutions in consultancy or internal stakeholder environments. Strong knowledge of data management, data models, information specifications, taxonomies, ontologies, and data architecture frameworks. Experience working with digital or data solutions in the built or natural environment - ideally across design, construction, or infrastructure asset management. Excellent communication and stakeholder engagement skills - both technical and non-technical audiences. A degree in computer science, engineering, geography, data science, business, or a similar analytical discipline (or equivalent experience). What's in it for me? Competitive salary and annual profit share scheme Private medical insurance, life assurance, accident insurance and income protection Flexible hybrid working Comprehensive wellbeing support and tailored benefits package Extensive professional development and training opportunities Meaningful work on socially impactful projects in a values-led environment We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
17/03/2025
Full time
Job Title: Data Architect Location: Bristol/Edinburgh/Leeds/Birmingham/Manchester/Newcastle (Hybrid working available) Salary: c£80,000 + 10-15% bonus + excellent benefits Why Apply? Opportunity to join a renowned consultancy working at the intersection of data and the built environment, shaping how organisations use data to drive innovation and sustainability with a focus on A.I preparedness. You'll play a key role in delivering cutting-edge data management and architecture solutions across a diverse portfolio of impactful projects. Data Architect and Management Consultant Responsibilities Deliver data management, data modelling, and data architecture capabilities across major projects. Act as a subject matter expert, consultant, and analyst for data strategy and implementation. Support business development by creating proposals and pitch materials for new data opportunities. Collaborate with multidisciplinary teams to embed data architecture best practice across the organisation. Contribute to thought leadership and knowledge sharing through events, publications, and internal development. Identify and develop ownership of a specialist area within the team's capability portfolio. Data Architect and Management Consultant Requirements Proven experience designing and delivering data solutions in consultancy or internal stakeholder environments. Strong knowledge of data management, data models, information specifications, taxonomies, ontologies, and data architecture frameworks. Experience working with digital or data solutions in the built or natural environment - ideally across design, construction, or infrastructure asset management. Excellent communication and stakeholder engagement skills - both technical and non-technical audiences. A degree in computer science, engineering, geography, data science, business, or a similar analytical discipline (or equivalent experience). What's in it for me? Competitive salary and annual profit share scheme Private medical insurance, life assurance, accident insurance and income protection Flexible hybrid working Comprehensive wellbeing support and tailored benefits package Extensive professional development and training opportunities Meaningful work on socially impactful projects in a values-led environment We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
17/03/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
17/03/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
17/03/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
17/03/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and a skilled, UK based mid level Front end Developer is required to join them to support their strategic project initiatives. Our client is seeking a highly motivated Mid-Level Software Developer to join its expanding team. This individual will play a critical role in the design, development, and maintenance of our software applications. They will collaborate closely with testers, business analysts, engineers, and product managers to deliver exceptional and user-centric software solutions. This role offers the opportunity to work on a diverse range of projects utilising modern technologies, tackle stimulating challenges, and contribute meaningfully to the continual improvement of our software development processes. Our client foster's a fast-paced and dynamic work environment that encourages continuous learning, professional growth, and ownership of assigned tasks, and seek a passionate developer with a strong foundation in programming principles and a desire to build secure and scalable software solutions. Essential experience is REACT and TailWind. Nice to have is Capacitor. Some Oracle experience in your background, whether Apps, Fusion Middleware or Oracle in general would be beneficial. Experience required - Commercial experience in a front end software development role. A thorough understanding of Object-Oriented Programming (OOP) principles. Proficiency in JavaScript (experience with ES6+ is preferred). Experience with version control systems, such as Git. Experience with unit testing frameworks, such as Jest or Mocha. A foundational understanding of Node.JS and React.JS (prior experience is preferred but not mandatory). Familiarity with .NET core development is considered a plus. Previous knowledge / experience of Oracle EBS / FMW development is desirable. A strong grasp of secure coding practices and established standards (e.g., OWASP Top 10). Excellent problem-solving and analytical skills. Ability to thrive in both independent and collaborative work environments. Strong written and verbal communication skills. A demonstrated eagerness to learn and adapt to new technologies. Prior experience with cloud platforms (e.g., AWS, Azure), API development and integration, continuous integration and continuous delivery (CI/CD) pipelines, and DevOps principles and practices will be considered favourably. This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
17/03/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and a skilled, UK based mid level Front end Developer is required to join them to support their strategic project initiatives. Our client is seeking a highly motivated Mid-Level Software Developer to join its expanding team. This individual will play a critical role in the design, development, and maintenance of our software applications. They will collaborate closely with testers, business analysts, engineers, and product managers to deliver exceptional and user-centric software solutions. This role offers the opportunity to work on a diverse range of projects utilising modern technologies, tackle stimulating challenges, and contribute meaningfully to the continual improvement of our software development processes. Our client foster's a fast-paced and dynamic work environment that encourages continuous learning, professional growth, and ownership of assigned tasks, and seek a passionate developer with a strong foundation in programming principles and a desire to build secure and scalable software solutions. Essential experience is REACT and TailWind. Nice to have is Capacitor. Some Oracle experience in your background, whether Apps, Fusion Middleware or Oracle in general would be beneficial. Experience required - Commercial experience in a front end software development role. A thorough understanding of Object-Oriented Programming (OOP) principles. Proficiency in JavaScript (experience with ES6+ is preferred). Experience with version control systems, such as Git. Experience with unit testing frameworks, such as Jest or Mocha. A foundational understanding of Node.JS and React.JS (prior experience is preferred but not mandatory). Familiarity with .NET core development is considered a plus. Previous knowledge / experience of Oracle EBS / FMW development is desirable. A strong grasp of secure coding practices and established standards (e.g., OWASP Top 10). Excellent problem-solving and analytical skills. Ability to thrive in both independent and collaborative work environments. Strong written and verbal communication skills. A demonstrated eagerness to learn and adapt to new technologies. Prior experience with cloud platforms (e.g., AWS, Azure), API development and integration, continuous integration and continuous delivery (CI/CD) pipelines, and DevOps principles and practices will be considered favourably. This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Our client based in Stevenage is looking for a SOC Analyst to join their 24/7 Cyber Team. You will be working 5 days a week onsite in their Security Ops Centre in Stevenage, you will be working a shift pattern of: 6am - 2pm & 2pm - 10pm Skills required: Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Experience within Defensive Cyber-attack methodologies and frameworks ACTIVE SC CLEARANCE IS REQUIRED TO APPLY FOR THIS POSITION Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/03/2025
Contractor
Our client based in Stevenage is looking for a SOC Analyst to join their 24/7 Cyber Team. You will be working 5 days a week onsite in their Security Ops Centre in Stevenage, you will be working a shift pattern of: 6am - 2pm & 2pm - 10pm Skills required: Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Experience within Defensive Cyber-attack methodologies and frameworks ACTIVE SC CLEARANCE IS REQUIRED TO APPLY FOR THIS POSITION Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.