AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
07/03/2026
Full time
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
Fire & Security Systems Apprentice Location: Pirin Court, working across London Qualification: Fire Emergency and Security Systems Technician Level 3 Starting salary: 17,500 Ref - 1961 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. The successful candidates will be learning how the essential Fire and Security Systems keeps one of the world's most iconic transport networks safe and secure. You will be rotated across multiple engineering teams such as; Detection, Suppression, Extinguisher and Fire Dampers allowing you become a multi-skilled engineer undertaking maintenance activities, installation, repair and configuration on fire & security systems. You will work as part of the wider team working across the prestigious TfL network and Train Operating Company contracts. This hands-on apprenticeship will give you the opportunity to learn from experts while gaining real-world experience in the maintenance and installation of advanced fire alarm, emergency, and security systems across TfL's diverse range of stations, depots, and offices. Telent will provide you with essential training required to have access and work in these types of restricted environments. Please be aware when applying, the role will require the successful individuals to work a variety of shifts, mainly nights What you'll do: Install & commission on site equipment in line with industry requirements Carry out routine testing and inspections of emergency systems to ensure compliance with industry safety standards and regulations. Work various shift patterns including nights and weekends Learn and master the health & safety requirements of the role and understand the importance of them Unload, check, handle, store and prepare all the equipment Work across a multitude of environments (full training given) You will learn to complete onsite tasks in accordance with strict regulation guidance. Learn the requirements of each engineering team and how to fulfil those needs Collaborate with a team of engineers and technicians to respond to and resolve emergency system faults. Maintain personal contact with other members of the team, Duty managers, Service Centre personnel, Lead Engineer, Site Person in charge, stores personnel etc. Work to the directions of the Training / Departmental Managers Learn to read and interpret technical drawings, specifications, and wiring diagrams Work in inaccessible places in dangerous, safety critical environments Complete work Experience logbooks - to be produced and communicated on a Friday Wear the correct and always required image clothing Who you are & what to prepare for: This role involves working at heights, working outdoors, both day and night work and travelling and working across London This is a hands-on and practical role The "Hub" for this role will be the Telent office situated at Pirin Court but you will be working across TfL vast and complex network. We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone, laptop, personal protective equipment as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development Client and customer service is critical to the services we provide customers. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy You will be expected to commit the shift patterns associated with this role, mainly night shifts Programme requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject. Must be eligible to work in the UK. Full UK Driving licence will have to be gained by completion of the programme Must be over the age of 18 by September 2026. Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment Programme Specifics: This apprenticeship is typically 36 months in duration Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be a Level 3 Fire Emergency and Security Systems Technician. Our chosen College provider will help support you in obtaining your qualification You will be predominantly field based with both office and college visits as required throughout the programme As part of the apprenticeship travel to the college will be required, Telent will support you with travel expense as per our expense policy. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
07/03/2026
Full time
Fire & Security Systems Apprentice Location: Pirin Court, working across London Qualification: Fire Emergency and Security Systems Technician Level 3 Starting salary: 17,500 Ref - 1961 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. The successful candidates will be learning how the essential Fire and Security Systems keeps one of the world's most iconic transport networks safe and secure. You will be rotated across multiple engineering teams such as; Detection, Suppression, Extinguisher and Fire Dampers allowing you become a multi-skilled engineer undertaking maintenance activities, installation, repair and configuration on fire & security systems. You will work as part of the wider team working across the prestigious TfL network and Train Operating Company contracts. This hands-on apprenticeship will give you the opportunity to learn from experts while gaining real-world experience in the maintenance and installation of advanced fire alarm, emergency, and security systems across TfL's diverse range of stations, depots, and offices. Telent will provide you with essential training required to have access and work in these types of restricted environments. Please be aware when applying, the role will require the successful individuals to work a variety of shifts, mainly nights What you'll do: Install & commission on site equipment in line with industry requirements Carry out routine testing and inspections of emergency systems to ensure compliance with industry safety standards and regulations. Work various shift patterns including nights and weekends Learn and master the health & safety requirements of the role and understand the importance of them Unload, check, handle, store and prepare all the equipment Work across a multitude of environments (full training given) You will learn to complete onsite tasks in accordance with strict regulation guidance. Learn the requirements of each engineering team and how to fulfil those needs Collaborate with a team of engineers and technicians to respond to and resolve emergency system faults. Maintain personal contact with other members of the team, Duty managers, Service Centre personnel, Lead Engineer, Site Person in charge, stores personnel etc. Work to the directions of the Training / Departmental Managers Learn to read and interpret technical drawings, specifications, and wiring diagrams Work in inaccessible places in dangerous, safety critical environments Complete work Experience logbooks - to be produced and communicated on a Friday Wear the correct and always required image clothing Who you are & what to prepare for: This role involves working at heights, working outdoors, both day and night work and travelling and working across London This is a hands-on and practical role The "Hub" for this role will be the Telent office situated at Pirin Court but you will be working across TfL vast and complex network. We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools/equipment to working at heights to ensuring safe working practises. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone, laptop, personal protective equipment as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development Client and customer service is critical to the services we provide customers. Must adhere to Transport at Work Act with particular attention to the Drugs and Alcohol Policy You will be expected to commit the shift patterns associated with this role, mainly night shifts Programme requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject. Must be eligible to work in the UK. Full UK Driving licence will have to be gained by completion of the programme Must be over the age of 18 by September 2026. Able to adhere to our Drugs & Alcohol policy and pass a pre-employment Drugs & Alcohol assessment Programme Specifics: This apprenticeship is typically 36 months in duration Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be a Level 3 Fire Emergency and Security Systems Technician. Our chosen College provider will help support you in obtaining your qualification You will be predominantly field based with both office and college visits as required throughout the programme As part of the apprenticeship travel to the college will be required, Telent will support you with travel expense as per our expense policy. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Role Overview Our client is seeking a Senior Cloud Infrastructure Engineer to maintain and evolve their technology landscape. Reporting to the Head of IT, you will manage and optimise cloud environments, ensure security and compliance, and work closely with the Solutions Architect to deliver scalable, high-performing infrastructure solutions. Advanced expertise in Microsoft Azure and the broader Microsoft technology stack is essential, along with flexibility to support on-call and out-of-hours requirements. Key Responsibilities: Design, implement, and manage scalable, secure, and high-availability Azure cloud infrastructure. Administer Azure Virtual Desktop (AVD) environments, ensuring compliance and seamless user experience. Develop and enforce application control policies to maintain secure and compliant usage across the organisation. Implement Microsoft Purview data governance policies for proper classification and compliance. Manage Intune and endpoint security, including device compliance, application deployment, and mobile device management. Continuously monitor and optimise cloud resources for cost efficiency, performance, and reliability. Develop Infrastructure-as-Code solutions using Terraform for streamlined provisioning and configuration. Implement robust security controls, identity management, and compliance frameworks. Conduct vulnerability patch management, penetration test remediation, and phishing simulation follow-ups. Design and maintain disaster recovery plans, performing regular backup and restore testing. Evaluate emerging technologies and recommend improvements as part of a continual improvement programme. Respond to escalated incidents and service requests, providing guidance and resolution. Key Objectives: Maintain a secure, reliable, and high-performing technology environment that meets user and organisational needs. Drive continual improvement in infrastructure and cloud services to align with strategic business goals. Collaborate closely with the Solutions Architect and IT team to minimise downtime and maintain service continuity. Experience and Skills Required: Extensive experience with Microsoft Azure services and architecture. Strong knowledge of Microsoft 365 , including Azure Active Directory, Exchange Online, SharePoint Online, and related SaaS offerings. Expertise in cloud security, identity and access management, and compliance frameworks. Hands-on experience with Terraform and Infrastructure-as-Code practices. Proven ability to manage complex cloud and on-premises environments effectively. Strong problem-solving skills and ability to work under pressure in a dynamic IT environment. Working Hours and Flexibility: Core hours: 8:00 AM 7:00 PM, Monday to Friday. Early, mid, and late shift rotation may be required. Participation in an emergency on-call rota outside core hours is mandatory on a rotational basis. Occasional out-of-hours work, including evenings and weekends, may be needed to support projects and business operations. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
06/03/2026
Full time
Role Overview Our client is seeking a Senior Cloud Infrastructure Engineer to maintain and evolve their technology landscape. Reporting to the Head of IT, you will manage and optimise cloud environments, ensure security and compliance, and work closely with the Solutions Architect to deliver scalable, high-performing infrastructure solutions. Advanced expertise in Microsoft Azure and the broader Microsoft technology stack is essential, along with flexibility to support on-call and out-of-hours requirements. Key Responsibilities: Design, implement, and manage scalable, secure, and high-availability Azure cloud infrastructure. Administer Azure Virtual Desktop (AVD) environments, ensuring compliance and seamless user experience. Develop and enforce application control policies to maintain secure and compliant usage across the organisation. Implement Microsoft Purview data governance policies for proper classification and compliance. Manage Intune and endpoint security, including device compliance, application deployment, and mobile device management. Continuously monitor and optimise cloud resources for cost efficiency, performance, and reliability. Develop Infrastructure-as-Code solutions using Terraform for streamlined provisioning and configuration. Implement robust security controls, identity management, and compliance frameworks. Conduct vulnerability patch management, penetration test remediation, and phishing simulation follow-ups. Design and maintain disaster recovery plans, performing regular backup and restore testing. Evaluate emerging technologies and recommend improvements as part of a continual improvement programme. Respond to escalated incidents and service requests, providing guidance and resolution. Key Objectives: Maintain a secure, reliable, and high-performing technology environment that meets user and organisational needs. Drive continual improvement in infrastructure and cloud services to align with strategic business goals. Collaborate closely with the Solutions Architect and IT team to minimise downtime and maintain service continuity. Experience and Skills Required: Extensive experience with Microsoft Azure services and architecture. Strong knowledge of Microsoft 365 , including Azure Active Directory, Exchange Online, SharePoint Online, and related SaaS offerings. Expertise in cloud security, identity and access management, and compliance frameworks. Hands-on experience with Terraform and Infrastructure-as-Code practices. Proven ability to manage complex cloud and on-premises environments effectively. Strong problem-solving skills and ability to work under pressure in a dynamic IT environment. Working Hours and Flexibility: Core hours: 8:00 AM 7:00 PM, Monday to Friday. Early, mid, and late shift rotation may be required. Participation in an emergency on-call rota outside core hours is mandatory on a rotational basis. Occasional out-of-hours work, including evenings and weekends, may be needed to support projects and business operations. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Role: 2nd Line Engineer Location: Abingdon Salary: 30,000 - 36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Desktop Team Lead of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and 1st line, engineers. Ensuring all forms of support call are logged in the system and the client is kept updated. Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: Proven experience with: Active Directory Microsoft 365 Admin Centre Intune Admin Centre Sophos Endpoint Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell Conditional Access, Unifi Wi-Fi, Sophos Firewall Apple Business Manager, Azure Autopilot Strong knowledge of Windows 11 installation and configuration Good understanding of MacOS setup and configuration Experience with Google Suite administration Exposure to email management across Azure, Office 365, SharePoint etc. At least 2 years' experience supporting medium-large businesses Full UK driving licence and access to own transport Desirable: Exposure to Microsoft Server OS - 2008/2012/2016 Comptia A+ Comptia N+ Wireless management - Ubiquiti, Meraki, Netgear, etc Mimecast, Barracuda, Sophos Email Gateway Group policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
06/03/2026
Full time
Role: 2nd Line Engineer Location: Abingdon Salary: 30,000 - 36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Desktop Team Lead of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and 1st line, engineers. Ensuring all forms of support call are logged in the system and the client is kept updated. Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: Proven experience with: Active Directory Microsoft 365 Admin Centre Intune Admin Centre Sophos Endpoint Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell Conditional Access, Unifi Wi-Fi, Sophos Firewall Apple Business Manager, Azure Autopilot Strong knowledge of Windows 11 installation and configuration Good understanding of MacOS setup and configuration Experience with Google Suite administration Exposure to email management across Azure, Office 365, SharePoint etc. At least 2 years' experience supporting medium-large businesses Full UK driving licence and access to own transport Desirable: Exposure to Microsoft Server OS - 2008/2012/2016 Comptia A+ Comptia N+ Wireless management - Ubiquiti, Meraki, Netgear, etc Mimecast, Barracuda, Sophos Email Gateway Group policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Are you an experienced Messaging Engineer who enjoys supporting the delivery, maintenance and enhancement of platforms and services in a demanding messaging environment? We have a fantastic opportunity for an experienced Messaging Engineer to join a global professional services organisation for a 12 month initial fixed term contract. In this role you will play a key part in ensuring the stability, performance and future development of our clients messaging infrastructure as well as providing expert technical support and guidance across the business. The role will involve: Evaluating new messaging systems and technologies to save time, increase service levels and reduce costs Contributing to assigned projects to support delivery of new messaging services to the business Providing support to users on software platforms supported by the Messaging team Resolving incidents relating to messaging services in accordance with the Messaging Service Level Agreement and escalating where appropriate Being a technical escalation contact for enquiries and issues related to messaging services from users, more junior team members and Service Desk and desk-side support teams Performing preventative maintenance Maintaining inventory information and complying with software licensing agreements What We're Looking For: Proven background working as a Messaging Engineer within large scale environments Strong experience with Microsoft Exchange 2019/SE and Exchange Online In-depth experience of Windows Server and Active Directory Familiarity with cloud-based email filtering services such as Microsoft Exchange Online Protection Ability to write PowerShell scripts to automate system administration tasks is desirable Good understanding of the principles of email systems, security processes, best practices, backup procedures, and networks Key Details: 35 hours per week on a shift pattern covering 7:30am - 6:00pm with flexibility in accordance with the needs of the business Hybrid working - 3 days a week in the office in Central London Interested? If you're an experienced Messaging Engineer open to a new exciting role then we would love to hear from you. Hit apply and one of our experienced team will be in touch to discuss in more detail. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
06/03/2026
Are you an experienced Messaging Engineer who enjoys supporting the delivery, maintenance and enhancement of platforms and services in a demanding messaging environment? We have a fantastic opportunity for an experienced Messaging Engineer to join a global professional services organisation for a 12 month initial fixed term contract. In this role you will play a key part in ensuring the stability, performance and future development of our clients messaging infrastructure as well as providing expert technical support and guidance across the business. The role will involve: Evaluating new messaging systems and technologies to save time, increase service levels and reduce costs Contributing to assigned projects to support delivery of new messaging services to the business Providing support to users on software platforms supported by the Messaging team Resolving incidents relating to messaging services in accordance with the Messaging Service Level Agreement and escalating where appropriate Being a technical escalation contact for enquiries and issues related to messaging services from users, more junior team members and Service Desk and desk-side support teams Performing preventative maintenance Maintaining inventory information and complying with software licensing agreements What We're Looking For: Proven background working as a Messaging Engineer within large scale environments Strong experience with Microsoft Exchange 2019/SE and Exchange Online In-depth experience of Windows Server and Active Directory Familiarity with cloud-based email filtering services such as Microsoft Exchange Online Protection Ability to write PowerShell scripts to automate system administration tasks is desirable Good understanding of the principles of email systems, security processes, best practices, backup procedures, and networks Key Details: 35 hours per week on a shift pattern covering 7:30am - 6:00pm with flexibility in accordance with the needs of the business Hybrid working - 3 days a week in the office in Central London Interested? If you're an experienced Messaging Engineer open to a new exciting role then we would love to hear from you. Hit apply and one of our experienced team will be in touch to discuss in more detail. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
MS655- Automation Engineer Location: Crediton Salary: £55,000 per annum Overview: First Military Recruitment are currently seeking an Automation Engineer on behalf of one of our clients.This role requires flexibility - The role currently operates Monday to Friday with an on-call rota, with plans to introduce structured shift work including nights and weekends. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Reactive support for site automation issues within a clear escalation. Demonstrate a structured problem-solving approach. Ownership of minor (site managed) automation projects through the full project lifecycle. Support project delivery of other site projects with automation elements. Facilitating site activities to centrally delivered projects. Maintain and monitor use of automation and electrical system software and documentation version control systems. Liaise with the Automation Lead providing a site perspective to the ongoing development of the automation and electrical standards. Ensure compliance with electrical and automation standards of site delivered projects and general improvement works. Responsible for obsolescence management. Ownership of the site level obsolescence and improvements plan focusing on the next level of controls (VSDs, servo drives, instrumentation etc ). Evaluate performance data to feed into automation operational excellence activity to deliver improvements in efficiency and operability within production. Ownership of site panel risk assessment register, periodic health checks and remedial/improvement actions. Specialist automation support to site improvement initiatives. Utilise specialist skills and systems access to validate and analyse site data, for example to support quality improvement activities. Has an active role to play in continuously improving our business. Encourage engineering based operational excellence projects. Support the site roadmaps for quality / H&S / EMS / engineering / autonomous maintenance. To have opportunities to deliver own ideas to improve our business. Support improvement activities / events within facilities and engineering owned areas. Understands the impact of own actions and others on achieving site & business strategy. Aware of how current performance impacts the bottom line. Ability to deliver on the job training (show and tell) to new colleagues. Health and safety of self and others. Skills and Qualifications: Automation Experience (Allen Bradley Preferred). Scada Experience. Plant Master Experience. Minimum 2 year s experience. Electrical qualification. NVQ Level 3 in relevant discipline. Relevant Automation Training certificates. Ability to work within time constraints. Ability to work individually as well as within a Team. Flexible approach to work and hours.
06/03/2026
Full time
MS655- Automation Engineer Location: Crediton Salary: £55,000 per annum Overview: First Military Recruitment are currently seeking an Automation Engineer on behalf of one of our clients.This role requires flexibility - The role currently operates Monday to Friday with an on-call rota, with plans to introduce structured shift work including nights and weekends. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Reactive support for site automation issues within a clear escalation. Demonstrate a structured problem-solving approach. Ownership of minor (site managed) automation projects through the full project lifecycle. Support project delivery of other site projects with automation elements. Facilitating site activities to centrally delivered projects. Maintain and monitor use of automation and electrical system software and documentation version control systems. Liaise with the Automation Lead providing a site perspective to the ongoing development of the automation and electrical standards. Ensure compliance with electrical and automation standards of site delivered projects and general improvement works. Responsible for obsolescence management. Ownership of the site level obsolescence and improvements plan focusing on the next level of controls (VSDs, servo drives, instrumentation etc ). Evaluate performance data to feed into automation operational excellence activity to deliver improvements in efficiency and operability within production. Ownership of site panel risk assessment register, periodic health checks and remedial/improvement actions. Specialist automation support to site improvement initiatives. Utilise specialist skills and systems access to validate and analyse site data, for example to support quality improvement activities. Has an active role to play in continuously improving our business. Encourage engineering based operational excellence projects. Support the site roadmaps for quality / H&S / EMS / engineering / autonomous maintenance. To have opportunities to deliver own ideas to improve our business. Support improvement activities / events within facilities and engineering owned areas. Understands the impact of own actions and others on achieving site & business strategy. Aware of how current performance impacts the bottom line. Ability to deliver on the job training (show and tell) to new colleagues. Health and safety of self and others. Skills and Qualifications: Automation Experience (Allen Bradley Preferred). Scada Experience. Plant Master Experience. Minimum 2 year s experience. Electrical qualification. NVQ Level 3 in relevant discipline. Relevant Automation Training certificates. Ability to work within time constraints. Ability to work individually as well as within a Team. Flexible approach to work and hours.
Job Title: Data Engineer (BD&A - DAPM Live Service Support) Max Rate: £430 per day inside ir35 Duration: 6 months Location: Telford/hybrid 2 days per week onsite) Active SC security clearance is required for this role. Job Description: We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting. Responsibilities Live Service Support Provide ongoing live support across platforms including: Denodo Talend Pentaho Data Integration (PDI) Git MySQL Amazon Redshift Investigate, diagnose and resolve incidents across data and integration services Work closely with technical teams to maintain service availability and performance Grafana Monitoring & Alerting Design, create and consolidate Grafana dashboards Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service Gather monitoring requirements from stakeholders Configure and implement alerting for Legacy services that currently lack monitoring Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs Improve visibility, observability and proactive incident management Experience & Skills Essential Active SC Clearance Experience supporting live production environments Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift Experience creating or maintaining Grafana dashboards Understanding of monitoring, alerting and service observability principles Strong troubleshooting and analytical skills Ability to gather requirements and translate them into monitoring solutions Desirable Experience configuring Grafana alerting Experience working in a client-side environment Knowledge of Legacy system monitoring uplift Familiarity with Git version control
06/03/2026
Contractor
Job Title: Data Engineer (BD&A - DAPM Live Service Support) Max Rate: £430 per day inside ir35 Duration: 6 months Location: Telford/hybrid 2 days per week onsite) Active SC security clearance is required for this role. Job Description: We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting. Responsibilities Live Service Support Provide ongoing live support across platforms including: Denodo Talend Pentaho Data Integration (PDI) Git MySQL Amazon Redshift Investigate, diagnose and resolve incidents across data and integration services Work closely with technical teams to maintain service availability and performance Grafana Monitoring & Alerting Design, create and consolidate Grafana dashboards Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service Gather monitoring requirements from stakeholders Configure and implement alerting for Legacy services that currently lack monitoring Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs Improve visibility, observability and proactive incident management Experience & Skills Essential Active SC Clearance Experience supporting live production environments Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift Experience creating or maintaining Grafana dashboards Understanding of monitoring, alerting and service observability principles Strong troubleshooting and analytical skills Ability to gather requirements and translate them into monitoring solutions Desirable Experience configuring Grafana alerting Experience working in a client-side environment Knowledge of Legacy system monitoring uplift Familiarity with Git version control
CNC Milling Operator Full-time onsite in Whetstone, Leicestershire (own transport is advisable) 33,000 - 38,000 (depending on experience) (Sponsorship is not offered for this role) They operate a two-shift pattern: 06.00 - 14.00/14.00 - 22.00 (Monday - Friday) Due to the shift pattern/client location, a driver is preferred. Our client is looking to recruit a CNC operator who has experience of working on CNC machinery including 3 axis CNC Milling and diamond turning machinery in a precision engineering environment. The role: To be able to successfully work using your own initiative whilst adhering to SOP and work instruction documentation. Provide accurate manufacturing completion dates to your team leader or manager to allow a smooth flow of product through the department. Have excellent, clear communication skills Be competent to use in-process inspection equipment within the department and be able to interpret information to make changes to the process where necessary. Be able to consistently achieve low levels of scrap and rework. Have a good understanding for the relevant standard quality specifications. Examine all work prior to passing onto the next stage and be sure that it meets all requirements. Show good levels of craftsmanship and quality in the products that you produce. Must have: A good general engineering background Good communication skills Able to perform simple arithmetic tasks Good handling skills Work well to own initiative Manual handling (ability in lifting weights in excess of 5kgs) SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
06/03/2026
Full time
CNC Milling Operator Full-time onsite in Whetstone, Leicestershire (own transport is advisable) 33,000 - 38,000 (depending on experience) (Sponsorship is not offered for this role) They operate a two-shift pattern: 06.00 - 14.00/14.00 - 22.00 (Monday - Friday) Due to the shift pattern/client location, a driver is preferred. Our client is looking to recruit a CNC operator who has experience of working on CNC machinery including 3 axis CNC Milling and diamond turning machinery in a precision engineering environment. The role: To be able to successfully work using your own initiative whilst adhering to SOP and work instruction documentation. Provide accurate manufacturing completion dates to your team leader or manager to allow a smooth flow of product through the department. Have excellent, clear communication skills Be competent to use in-process inspection equipment within the department and be able to interpret information to make changes to the process where necessary. Be able to consistently achieve low levels of scrap and rework. Have a good understanding for the relevant standard quality specifications. Examine all work prior to passing onto the next stage and be sure that it meets all requirements. Show good levels of craftsmanship and quality in the products that you produce. Must have: A good general engineering background Good communication skills Able to perform simple arithmetic tasks Good handling skills Work well to own initiative Manual handling (ability in lifting weights in excess of 5kgs) SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Role: SOC Engineer Location: Sheffield (Hybrid) Work Pattern: Full Time (Mon - Fri - 9 - 5:30) Salary: £45,000 - £50,000 A fantastic opportunity has opened for an experienced Security Operations Engineer to join a UK-based Managed Security Service Provider, supporting their growing client base across multiple industry verticals. Their SOC delivers around the clock protective monitoring, detection, and incident response capabilities utilising industry-leading technology. This is a hybrid role based in Sheffield, requiring two days per week in the office. There is also potential to be on-call as the SOC operates 24x7x365. Key Responsibilities: Monitor and respond to security incidents using industry-leading tooling, providing advice and guidance to clients targeted by cyber-attacks. Produce accurate and timely incident reports for both internal and client-facing audiences. Deploy and configure SIEM, EDR, and Vulnerability Management tools as part of client onboarding. Perform malware analysis and event correlation to extract and operationalise Indicators of Compromise. Develop new detection rules and automation to enhance monitoring capabilities. Act as a technical escalation point and mentor for junior SOC team members. Contribute to security policy, SOC procedures, and continuous improvement initiatives. Deliver demos to prospective clients and assist with scoping engagements. Requirements: Experience working within a SOC or similar security operations environment. Strong communication skills and confidence in a client-facing role. Certifications such as Microsoft SC-200, AZ-500, or SC-100 are highly desirable. Experience with any of the following: Microsoft Sentinel, Microsoft Defender, USM Anywhere, SentinelOne, Tenable IO. Benefits: Salary £45,000-£50,000 Hybrid working (2 days per week in office) Standard UK office hours - no shift work Role: SOC Engineer Location: Sheffield (Hybrid) Work Pattern: Full Time (Mon - Fri - 9 - 5:30) Salary: £45,000 - £50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
06/03/2026
Full time
Role: SOC Engineer Location: Sheffield (Hybrid) Work Pattern: Full Time (Mon - Fri - 9 - 5:30) Salary: £45,000 - £50,000 A fantastic opportunity has opened for an experienced Security Operations Engineer to join a UK-based Managed Security Service Provider, supporting their growing client base across multiple industry verticals. Their SOC delivers around the clock protective monitoring, detection, and incident response capabilities utilising industry-leading technology. This is a hybrid role based in Sheffield, requiring two days per week in the office. There is also potential to be on-call as the SOC operates 24x7x365. Key Responsibilities: Monitor and respond to security incidents using industry-leading tooling, providing advice and guidance to clients targeted by cyber-attacks. Produce accurate and timely incident reports for both internal and client-facing audiences. Deploy and configure SIEM, EDR, and Vulnerability Management tools as part of client onboarding. Perform malware analysis and event correlation to extract and operationalise Indicators of Compromise. Develop new detection rules and automation to enhance monitoring capabilities. Act as a technical escalation point and mentor for junior SOC team members. Contribute to security policy, SOC procedures, and continuous improvement initiatives. Deliver demos to prospective clients and assist with scoping engagements. Requirements: Experience working within a SOC or similar security operations environment. Strong communication skills and confidence in a client-facing role. Certifications such as Microsoft SC-200, AZ-500, or SC-100 are highly desirable. Experience with any of the following: Microsoft Sentinel, Microsoft Defender, USM Anywhere, SentinelOne, Tenable IO. Benefits: Salary £45,000-£50,000 Hybrid working (2 days per week in office) Standard UK office hours - no shift work Role: SOC Engineer Location: Sheffield (Hybrid) Work Pattern: Full Time (Mon - Fri - 9 - 5:30) Salary: £45,000 - £50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Coating Technician/Graduate, Whetstone, 28k (full training provided)Shifts: 6am to 2pm and 2pm to 10pm (switching each week) Our client offers a full spectrum of optical engineering, manufacturing, and assembly expertise. They manufacture advanced optical components for high performance optronics systems and are the leading experts in manufacturing and integration of large optics from visible and near infrared, to longwave infrared What You'll Be Doing Assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements. Run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Measure and assess work on the appropriate spectrophotometers. Identify potential coating problems in process and take appropriate corrective action. Identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant/measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Clean all various material types. What You'll Need Engineering Degree Competent Handling skills Attention to detail Working to tight tolerances Willingness to learn Punctual Clean room experience preferred but not essential This will involve physical activities such as transporting optics to and from the coating department SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
06/03/2026
Full time
Coating Technician/Graduate, Whetstone, 28k (full training provided)Shifts: 6am to 2pm and 2pm to 10pm (switching each week) Our client offers a full spectrum of optical engineering, manufacturing, and assembly expertise. They manufacture advanced optical components for high performance optronics systems and are the leading experts in manufacturing and integration of large optics from visible and near infrared, to longwave infrared What You'll Be Doing Assist the coating department by using optical technological knowledge to help with production requirements to meet on-time-delivery requirements. Run numerous processes on a minimum of 2 coating plants in the department successfully, maintain the appropriate paperwork/route sheets correctly. Measure and assess work on the appropriate spectrophotometers. Identify potential coating problems in process and take appropriate corrective action. Identify coating defects such as spatter, striae, delamination, lint marks, comet marks etc. and understand the possible causes and know the type of action to take to avoid their occurrence. Possesses a thorough understanding of relevant Surface Quality Specifications and how the above relates to them. Examine work prior to coating and be satisfied it is fit to coat. Be able to load optics safely and maintain their cleanliness. Determine and specify the suitability of jigs for coating taking account of aspects such as clear aperture, outer dimensions, condition of jig being used, etc. Possess the ability to identify and carry out routine preventative maintenance of critical process control features. Identify potential problems with the coating plant/measuring equipment and alert the appropriate support staff. Successfully perform a clean down of the coating chamber identifying any issues that could cause a failure, and re-assembly in good working order observing Local Health and safety rules. Maintain a tidy work area and work within the guidelines as laid down by the HSWE. Understand and adhere to the relevant Quality Control Procedures in accordance with ISO 9002 Read and understands all prints and specifications for optical coatings and checks desired specification. Clean all various material types. What You'll Need Engineering Degree Competent Handling skills Attention to detail Working to tight tolerances Willingness to learn Punctual Clean room experience preferred but not essential This will involve physical activities such as transporting optics to and from the coating department SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
06/03/2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
06/03/2026
Full time
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
06/03/2026
Full time
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
06/03/2026
Full time
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
06/03/2026
Full time
Job role: Control Systems Engineer Basic - 55,000 + Overtime + Yearly Bonus + Training Opportunities Monday - Friday - DAY SHIFT Our client, a leading specialist gas power company, with facilities across the country, are looking for a experienced control systems engineer to manage all site maintenance and installation of production machinery, automated Machinery, robotics, control systems. The main responsibilities of the Control Systems Engineer will include. Ensuring all control, instrumentation, systems operate safely, efficiently, and reliably Performing maintenance, calibration, and troubleshooting of field instrumentation including pressure, temperature, flow, and level devices Installation, commissioning, and full setup of new equipment and control systems Control system programming and configuration (DCS, PLC, and associated safety systems) PLC setup, programming, modification, and troubleshooting Configuration and maintenance of HMI and SCADA systems Electrical fault finding on low, medium, and high-voltage auxiliary systems Electrical wiring, panel termination, and control cabinet modifications Supporting plant outages, shutdowns, and return-to-service activities Skills / Experience / Qualifications Required: NVQ level 3 in an Electrical discipline 18th Edition Experience on PLC Systems and Relays. Experience as a Electrical Engineer / EC&I Engineer / E&I Engineer / Maintenance Electrician / Multi Skilled Engineer Experience of Electrical maintenance within any of the following backgrounds - Gas Generation / Manufacturing / Pharmaceuticals / Manufacturing / Chemical / Power Generation / Power Generation / Generator / CHP Units / Biogas If you are interested in this Control Systems Engineer vacancy, please submit an up-to-date CV through this advert.
Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, and Nottingham regions My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. They provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will be responsible for the accurate diagnosis, removal, repair, testing, and implementation of all aspects of audio-visual, network, and control technologies. You will need to complete the above tasks most efficiently and effectively to ensure minimum downtime and maximum performance. As part of this role, you will service/maintain/install and/ or commission new projects/systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/or improve the quality of the system. Provide technical remote support where required for both clients and other team members. Perform preventative maintenance of AV, network, control, and unified communications (UC) equipment on-site, ensuring systems are safe and operationally efficient. Support client presentations, conferences, and events, including setting up, operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain accurate job records, electronic files, and customer-facing service reports, ensuring deadlines are met. Build and maintain strong client relationships, working closely with account managers to identify opportunities for additional service contracts or project work. Organise repair or shipment of faulty equipment when necessary. Ensure proper calibration and use of test equipment. Liaise with internal departments (particularly the Service Desk), clients, and third-party contractors to support seamless task and project execution. Take initiative in suggesting improvements to service delivery, efficiency, and technical methods in line with company standards. This position will provide cover (as necessary) for staff absences, periods of peak demand, and provide a service to clients requiring ad hoc and specialist support. Other duties as required or assigned by company management. To ensure mandatory compliance with information security policies, standards, and procedures. Person Specification Strong technical foundation in audio-visual systems, including but not limited to video conferencing, UC systems, digital signal processing, video systems and audio systems. Good experience and knowledge in AMX, Crestron, Medialon, Q-Sys, Alcorn McBride and other control systems, Solid IT and networking skills. Demonstrated experience in delivering exceptional customer service in high-pressure environments and managing client sensitivities with tact and professionalism. Able to work independently with minimal supervision, demonstrating strong initiative, problem-solving skills, and flexibility to adapt to varying tasks and responsibilities. Proven ability to think laterally, finding effective solutions and implementing workarounds while adhering to operational processes. Excellent communication skills, both verbal and written, with the ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with reasonable adjustments made where required. Demonstrates reliability, punctuality, and maintains a professional appearance. Full driving licence and valid passport required, with the flexibility to work on call, outside of normal business hours, or according to changing shift patterns when necessary. Ability read technical documentation and schematic diagrams. What we offer 30-38K based on experience Working from home flexibility Company vehicle + mileage Excellent opportunities for career development Investment in your learning and development Employee Recognition Scheme 23 days holiday plus bank holidays The opportunity to purchase additional holiday Health Cash Benefit Season Travel Ticket Loan Cycle to Work Scheme Tech-scheme Friendly and supportive working environment At my client, diversity, equity and inclusion (DEI) are fundamental to their mission of designing, building, and supporting innovative technology solutions that create lasting experiences where people live, work, and play.
05/03/2026
Full time
Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, and Nottingham regions My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. They provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will be responsible for the accurate diagnosis, removal, repair, testing, and implementation of all aspects of audio-visual, network, and control technologies. You will need to complete the above tasks most efficiently and effectively to ensure minimum downtime and maximum performance. As part of this role, you will service/maintain/install and/ or commission new projects/systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/or improve the quality of the system. Provide technical remote support where required for both clients and other team members. Perform preventative maintenance of AV, network, control, and unified communications (UC) equipment on-site, ensuring systems are safe and operationally efficient. Support client presentations, conferences, and events, including setting up, operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain accurate job records, electronic files, and customer-facing service reports, ensuring deadlines are met. Build and maintain strong client relationships, working closely with account managers to identify opportunities for additional service contracts or project work. Organise repair or shipment of faulty equipment when necessary. Ensure proper calibration and use of test equipment. Liaise with internal departments (particularly the Service Desk), clients, and third-party contractors to support seamless task and project execution. Take initiative in suggesting improvements to service delivery, efficiency, and technical methods in line with company standards. This position will provide cover (as necessary) for staff absences, periods of peak demand, and provide a service to clients requiring ad hoc and specialist support. Other duties as required or assigned by company management. To ensure mandatory compliance with information security policies, standards, and procedures. Person Specification Strong technical foundation in audio-visual systems, including but not limited to video conferencing, UC systems, digital signal processing, video systems and audio systems. Good experience and knowledge in AMX, Crestron, Medialon, Q-Sys, Alcorn McBride and other control systems, Solid IT and networking skills. Demonstrated experience in delivering exceptional customer service in high-pressure environments and managing client sensitivities with tact and professionalism. Able to work independently with minimal supervision, demonstrating strong initiative, problem-solving skills, and flexibility to adapt to varying tasks and responsibilities. Proven ability to think laterally, finding effective solutions and implementing workarounds while adhering to operational processes. Excellent communication skills, both verbal and written, with the ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with reasonable adjustments made where required. Demonstrates reliability, punctuality, and maintains a professional appearance. Full driving licence and valid passport required, with the flexibility to work on call, outside of normal business hours, or according to changing shift patterns when necessary. Ability read technical documentation and schematic diagrams. What we offer 30-38K based on experience Working from home flexibility Company vehicle + mileage Excellent opportunities for career development Investment in your learning and development Employee Recognition Scheme 23 days holiday plus bank holidays The opportunity to purchase additional holiday Health Cash Benefit Season Travel Ticket Loan Cycle to Work Scheme Tech-scheme Friendly and supportive working environment At my client, diversity, equity and inclusion (DEI) are fundamental to their mission of designing, building, and supporting innovative technology solutions that create lasting experiences where people live, work, and play.
Head of Engineering / Software Development Manager - up to 70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow PHP/ Symfony / Azure / Power Apps We are looking for a strategic, hands-on Head of Engineering / Software Development Manager to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
05/03/2026
Full time
Head of Engineering / Software Development Manager - up to 70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow PHP/ Symfony / Azure / Power Apps We are looking for a strategic, hands-on Head of Engineering / Software Development Manager to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full lifecycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (e.g., SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including real-time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software lifecycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (e.g., GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including backend, frontend, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js / PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development lifecycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
05/03/2026
Full time
An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Contract Role - Security Architect Location: Hybrid - Wokingham or Warwick (1-2 days onsite per week) Contract: 6 Months (likely extension) IR35: Inside IR35 Security Clearance: Active SC Clearance Required Role Overview Our client is seeking an experienced Security Architect to support a major internal programme responsible for delivering capabilities that underpin critical infrastructure operations. This role will embed within an agile delivery programme while also contributing to the wider Security Architecture Community of Practice, working alongside enterprise and domain security architects to strengthen security architecture practices across the organisation. The successful candidate will provide security architecture leadership for an internal application within the programme, ensuring security is embedded throughout the development lifecycle using secure-by-design and shift-left principles. You will work closely with engineering, architecture, and delivery teams to ensure security risks are identified early, appropriate controls are designed, and systems are resilient against evolving threats. Key Responsibilities Programme Security Architecture Own the security architecture for an internal application supporting critical infrastructure programmes. Embed secure-by-design and shift-left practices within agile delivery teams. Work closely with engineers and product teams to ensure security is integrated into design and development activities. Provide architectural guidance across agile sprints and feature releases. Security Risk & Threat Analysis Conduct threat modelling independently across application and platform designs. Perform risk assessments to identify vulnerabilities and architectural weaknesses. Design appropriate security controls, including identifying where compensating controls may be required. Provide security architecture input into release planning and technical decision making. Security Architecture Governance Ensure solutions align with organisational security policies, regulatory obligations, and industry best practice. Maintain clear and accessible security architecture documentation. Support security-related incident response activities where architectural insight is required. Community of Practice Contribution Contribute to the Security Architecture Community of Practice, supporting the maturity of the clients security architecture capability. Help identify capability gaps and support the development of consistent approaches across teams, including: Threat modelling frameworks Secure development lifecycle practices Security architecture standards Provide ad-hoc security architecture support across other programmes where needed. Essential Skills & Experience Active SC Clearance (recently lapsed clearance may be considered for exceptional candidates). Strong experience as an application or Software Security Architect. Demonstrable experience embedding security within agile development environments. Proven ability to conduct threat modelling independently. Strong experience in designing security controls (architectural level rather than hands-on implementation). Strong expertise in containerised services and container security. Experience working with DevSecOps practices and secure SDLC frameworks. Ability to communicate complex security concepts clearly to both technical and non-technical stakeholders. Experience supporting systems operating within regulated or high-assurance environments. Desirable Experience Experience within the energy, utilities, or similar highly regulated sectors. Experience supporting systems related to critical infrastructure operations. Familiarity with large-scale enterprise transformation programmes. Working Model This role follows a hybrid working model, with 1-2 days per week onsite in either: Wokingham Warwick Attendance onsite may vary depending on team collaboration needs and programme milestones. Interview Process The recruitment process consists of two stages conducted via Microsoft Teams: Stage 1 - Informal / Cultural Fit Interview Discussion around experience, approach to security architecture, and team fit. Stage 2 - Technical Competency Interview Panel interview assessing practical capability in areas such as: Threat modelling Secure architecture design DevSecOps practices Security risk management We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
05/03/2026
Contractor
Contract Role - Security Architect Location: Hybrid - Wokingham or Warwick (1-2 days onsite per week) Contract: 6 Months (likely extension) IR35: Inside IR35 Security Clearance: Active SC Clearance Required Role Overview Our client is seeking an experienced Security Architect to support a major internal programme responsible for delivering capabilities that underpin critical infrastructure operations. This role will embed within an agile delivery programme while also contributing to the wider Security Architecture Community of Practice, working alongside enterprise and domain security architects to strengthen security architecture practices across the organisation. The successful candidate will provide security architecture leadership for an internal application within the programme, ensuring security is embedded throughout the development lifecycle using secure-by-design and shift-left principles. You will work closely with engineering, architecture, and delivery teams to ensure security risks are identified early, appropriate controls are designed, and systems are resilient against evolving threats. Key Responsibilities Programme Security Architecture Own the security architecture for an internal application supporting critical infrastructure programmes. Embed secure-by-design and shift-left practices within agile delivery teams. Work closely with engineers and product teams to ensure security is integrated into design and development activities. Provide architectural guidance across agile sprints and feature releases. Security Risk & Threat Analysis Conduct threat modelling independently across application and platform designs. Perform risk assessments to identify vulnerabilities and architectural weaknesses. Design appropriate security controls, including identifying where compensating controls may be required. Provide security architecture input into release planning and technical decision making. Security Architecture Governance Ensure solutions align with organisational security policies, regulatory obligations, and industry best practice. Maintain clear and accessible security architecture documentation. Support security-related incident response activities where architectural insight is required. Community of Practice Contribution Contribute to the Security Architecture Community of Practice, supporting the maturity of the clients security architecture capability. Help identify capability gaps and support the development of consistent approaches across teams, including: Threat modelling frameworks Secure development lifecycle practices Security architecture standards Provide ad-hoc security architecture support across other programmes where needed. Essential Skills & Experience Active SC Clearance (recently lapsed clearance may be considered for exceptional candidates). Strong experience as an application or Software Security Architect. Demonstrable experience embedding security within agile development environments. Proven ability to conduct threat modelling independently. Strong experience in designing security controls (architectural level rather than hands-on implementation). Strong expertise in containerised services and container security. Experience working with DevSecOps practices and secure SDLC frameworks. Ability to communicate complex security concepts clearly to both technical and non-technical stakeholders. Experience supporting systems operating within regulated or high-assurance environments. Desirable Experience Experience within the energy, utilities, or similar highly regulated sectors. Experience supporting systems related to critical infrastructure operations. Familiarity with large-scale enterprise transformation programmes. Working Model This role follows a hybrid working model, with 1-2 days per week onsite in either: Wokingham Warwick Attendance onsite may vary depending on team collaboration needs and programme milestones. Interview Process The recruitment process consists of two stages conducted via Microsoft Teams: Stage 1 - Informal / Cultural Fit Interview Discussion around experience, approach to security architecture, and team fit. Stage 2 - Technical Competency Interview Panel interview assessing practical capability in areas such as: Threat modelling Secure architecture design DevSecOps practices Security risk management We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me
Network Automation Engineer (telecoms/network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fixed term contract About the Role: We are looking for an Automation Platform Analyst to assist in the delivery and maintenance of network automation projects for one of the leading global technology companies. You will help implement automation workflows, manage integrations, and troubleshoot platform issues. Basic knowledge of network automation, Scripting, and CI/CD is required, with opportunities to learn tools like Itential Automation Platform (IAP), Cisco NSO, and Red Hat OpenShift. Responsibilities: Help design and implement network automation workflows under guidance. Support and troubleshoot automation scripts and integrations in IAP and NSO. Assist with configuration changes for Routers, Switches, and Firewalls across multiple vendors. Contribute to CI/CD pipeline updates and testing using GitLab. Support deployment of containerised applications on Red Hat OpenShift. Learn and use Python, YAML, and Jinja templates for automation tasks. Assist with API integration and monitoring using API Management platforms. Help maintain documentation for automation processes. Work with teams to ensure smooth project delivery and follow security best practices. Required Skills and Qualifications: Basic network administration and device configuration knowledge. 5-7 years of telecom experience, with 3-4 years in telecom automation. Familiar with Python, YAML, JSON, CI/CD, and Git. Willing to learn automation platforms (Itential IAP, Cisco NSO). Understanding of WAF and API security basics. Strong problem-solving, communication, and documentation skills. To apply or find out more information on the role please send your CV
05/03/2026
Network Automation Engineer (telecoms/network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fixed term contract About the Role: We are looking for an Automation Platform Analyst to assist in the delivery and maintenance of network automation projects for one of the leading global technology companies. You will help implement automation workflows, manage integrations, and troubleshoot platform issues. Basic knowledge of network automation, Scripting, and CI/CD is required, with opportunities to learn tools like Itential Automation Platform (IAP), Cisco NSO, and Red Hat OpenShift. Responsibilities: Help design and implement network automation workflows under guidance. Support and troubleshoot automation scripts and integrations in IAP and NSO. Assist with configuration changes for Routers, Switches, and Firewalls across multiple vendors. Contribute to CI/CD pipeline updates and testing using GitLab. Support deployment of containerised applications on Red Hat OpenShift. Learn and use Python, YAML, and Jinja templates for automation tasks. Assist with API integration and monitoring using API Management platforms. Help maintain documentation for automation processes. Work with teams to ensure smooth project delivery and follow security best practices. Required Skills and Qualifications: Basic network administration and device configuration knowledge. 5-7 years of telecom experience, with 3-4 years in telecom automation. Familiar with Python, YAML, JSON, CI/CD, and Git. Willing to learn automation platforms (Itential IAP, Cisco NSO). Understanding of WAF and API security basics. Strong problem-solving, communication, and documentation skills. To apply or find out more information on the role please send your CV
