Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Role: UI Engineer Duration: 6 Months (extension options) Location: Plymouth (Remote 1 day a month on-site) Rate: 450 per day (umbrella) Job Purpose: As a UI Engineer, you will report directly to the Head of UI and be responsible for designing, developing, and optimising user-friendly interfaces. Collaborating closely with UX Designers, Product Managers, and Software Engineers, you will transform wireframes and prototypes into engaging digital experiences using modern web technologies. Key Responsibilities: Develop high-quality, responsive, and accessible user interfaces utilising frameworks like React, Vue, or Angular. Work alongside UX designers and product teams to turn design wireframes and prototypes into functional front-end components. Maintain a consistent look and feel across all digital products by implementing and managing a shared design system. Write clean, modular, and testable front-end code, adhering to best practises and accessibility standards. optimise application performance and load times through efficient architecture and code splitting techniques. Conduct code reviews, provide constructive feedback to peers, and contribute to front-end development standards. Integrate RESTful APIs and collaborate with back-end engineers to ensure seamless end-to-end functionality. Troubleshoot interface issues and resolve browser compatibility problems across various devices and platforms. Experience and Skills Required: Strong proficiency in HTML, CSS, and JavaScript (ES6+), with experience in at least one modern front-end framework (React preferred). Proven experience in building and maintaining responsive and accessible interfaces at scale. Familiarity with state management libraries (e.g., Redux, Zustand) and component-based architectures. Experience with design systems and tools such as Figma or Storybook. Solid understanding of web performance optimisation, testing (unit, integration, and end-to-end), and cross-browser compatibility. Proficiency with front-end tooling and bundlers like Webpack or Vite. Familiarity with Git and CI/CD pipelines. Understanding of REST APIs and integration with back-end services. Knowledge of secure coding practises and data privacy considerations in UI development. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities, particularly in cross-functional teams. Experience working within Agile teams using Scrum or Kanban frameworks. Years of experience in a front-end or UI engineering role, preferably in a cloud or hybrid environment. A passion for inclusive design, with experience in accessibility standards (e.g., WCAG 2.1). Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
22/06/2025
Contractor
Role: UI Engineer Duration: 6 Months (extension options) Location: Plymouth (Remote 1 day a month on-site) Rate: 450 per day (umbrella) Job Purpose: As a UI Engineer, you will report directly to the Head of UI and be responsible for designing, developing, and optimising user-friendly interfaces. Collaborating closely with UX Designers, Product Managers, and Software Engineers, you will transform wireframes and prototypes into engaging digital experiences using modern web technologies. Key Responsibilities: Develop high-quality, responsive, and accessible user interfaces utilising frameworks like React, Vue, or Angular. Work alongside UX designers and product teams to turn design wireframes and prototypes into functional front-end components. Maintain a consistent look and feel across all digital products by implementing and managing a shared design system. Write clean, modular, and testable front-end code, adhering to best practises and accessibility standards. optimise application performance and load times through efficient architecture and code splitting techniques. Conduct code reviews, provide constructive feedback to peers, and contribute to front-end development standards. Integrate RESTful APIs and collaborate with back-end engineers to ensure seamless end-to-end functionality. Troubleshoot interface issues and resolve browser compatibility problems across various devices and platforms. Experience and Skills Required: Strong proficiency in HTML, CSS, and JavaScript (ES6+), with experience in at least one modern front-end framework (React preferred). Proven experience in building and maintaining responsive and accessible interfaces at scale. Familiarity with state management libraries (e.g., Redux, Zustand) and component-based architectures. Experience with design systems and tools such as Figma or Storybook. Solid understanding of web performance optimisation, testing (unit, integration, and end-to-end), and cross-browser compatibility. Proficiency with front-end tooling and bundlers like Webpack or Vite. Familiarity with Git and CI/CD pipelines. Understanding of REST APIs and integration with back-end services. Knowledge of secure coding practises and data privacy considerations in UI development. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities, particularly in cross-functional teams. Experience working within Agile teams using Scrum or Kanban frameworks. Years of experience in a front-end or UI engineering role, preferably in a cloud or hybrid environment. A passion for inclusive design, with experience in accessibility standards (e.g., WCAG 2.1). Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
The Role: As a Business Development Manager here at Agria, you'll play a key role in making sure our partners get the support they need to successfully implement our products and services. You'll work closely with each partner to create effective strategies for growth. This role focuses on helping existing partners through every stage of our growth process from introduction and training to ongoing support and top-tier customer service while also bringing new partners on board within the assigned territory. Collaboration is at the heart of it, working alongside partner businesses to achieve shared growth goals. The BDM works with both new and existing partners to maximize activations, helping them recruit and onboard new business opportunities No two days are the same in this role, and you ll be meeting with a variety of people so the ability to communicate at all levels is key along with building and maintaining relationships. Experience within the UK vet sector/animal world is essential and as this role is field based, you ll need to be comfortable with extensive travel across Scotland. What you ll be doing: •Developing existing partner relationships to optimise their understanding of our products and services, increasing their advocacy and promotion of our products and services to their customers to agreed personal targets. •Actively recruiting new partners, positioning our products and services uniquely to their business and customer base to agreed personal targets. •Ensure effective territory planning and prioritise sales activities and customer contact towards achieving agreed business and sales targets. •Manage business appointments and travel to maximise productivity in line with defined KPI s and Agria s sustainability commitment. •Keeping up to date with market trends and report instantly and in a monthly report on national and regional pet insurance activity. •Attend training programmes to ensure continuous professional development and ensure skills and techniques are continually developing. •Building the Agria brand through supporting local and national marketing campaigns and 3rd party partner organisations to agreed budgets and deadlines, attending relevant trade shows, events, conferences & internal meetings. •Training (face to face or virtually) our partners to maximise their understanding and advocacy of our products and services and to ensure Financial Conduct Authority (FCA) standards are met. •Ensuring FCA and data protection compliance. Why Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023 and again in 2024 and 2025, were awarded Most Trusted Pet Insurer in 2021, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon positive pet insurer in the UK. What we re looking for: •Experience within the UK vet sector is essential. •Existing field sales experience required with proven approach to meeting sales targets, objectives and customer service KPI s •Full knowledge and terminology to discuss pet health and welfare •Exceptional relationship management demonstrating the skills necessary to develop and enhance internal and external relationships. •Strong depth of knowledge and relationships of the industry including (not limited to) competitors and pet related organisations. •Proven track record in growing customer portfolios and generating new business, taking a strategic approach and achieving targets in a B2B, B2C & B2B2C sales environment. •Exceptional self-management & team management skills, including diary management, planning, prioritisation, self-motivation and resilience. •Flexibility required regarding working hours in order to meet business needs. What we offer: •Competitive commission structure •Company car •25 days annual leave which increases with service, plus bank holidays •Opportunity to buy/sell up to 5 days annual leave per calendar year •Pension and Life Assurance scheme •Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too •We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
22/06/2025
Full time
The Role: As a Business Development Manager here at Agria, you'll play a key role in making sure our partners get the support they need to successfully implement our products and services. You'll work closely with each partner to create effective strategies for growth. This role focuses on helping existing partners through every stage of our growth process from introduction and training to ongoing support and top-tier customer service while also bringing new partners on board within the assigned territory. Collaboration is at the heart of it, working alongside partner businesses to achieve shared growth goals. The BDM works with both new and existing partners to maximize activations, helping them recruit and onboard new business opportunities No two days are the same in this role, and you ll be meeting with a variety of people so the ability to communicate at all levels is key along with building and maintaining relationships. Experience within the UK vet sector/animal world is essential and as this role is field based, you ll need to be comfortable with extensive travel across Scotland. What you ll be doing: •Developing existing partner relationships to optimise their understanding of our products and services, increasing their advocacy and promotion of our products and services to their customers to agreed personal targets. •Actively recruiting new partners, positioning our products and services uniquely to their business and customer base to agreed personal targets. •Ensure effective territory planning and prioritise sales activities and customer contact towards achieving agreed business and sales targets. •Manage business appointments and travel to maximise productivity in line with defined KPI s and Agria s sustainability commitment. •Keeping up to date with market trends and report instantly and in a monthly report on national and regional pet insurance activity. •Attend training programmes to ensure continuous professional development and ensure skills and techniques are continually developing. •Building the Agria brand through supporting local and national marketing campaigns and 3rd party partner organisations to agreed budgets and deadlines, attending relevant trade shows, events, conferences & internal meetings. •Training (face to face or virtually) our partners to maximise their understanding and advocacy of our products and services and to ensure Financial Conduct Authority (FCA) standards are met. •Ensuring FCA and data protection compliance. Why Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023 and again in 2024 and 2025, were awarded Most Trusted Pet Insurer in 2021, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon positive pet insurer in the UK. What we re looking for: •Experience within the UK vet sector is essential. •Existing field sales experience required with proven approach to meeting sales targets, objectives and customer service KPI s •Full knowledge and terminology to discuss pet health and welfare •Exceptional relationship management demonstrating the skills necessary to develop and enhance internal and external relationships. •Strong depth of knowledge and relationships of the industry including (not limited to) competitors and pet related organisations. •Proven track record in growing customer portfolios and generating new business, taking a strategic approach and achieving targets in a B2B, B2C & B2B2C sales environment. •Exceptional self-management & team management skills, including diary management, planning, prioritisation, self-motivation and resilience. •Flexibility required regarding working hours in order to meet business needs. What we offer: •Competitive commission structure •Company car •25 days annual leave which increases with service, plus bank holidays •Opportunity to buy/sell up to 5 days annual leave per calendar year •Pension and Life Assurance scheme •Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too •We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Job Title Business Development Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Nationwide Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years experience built on strong, Black Country values. We ve experienced significant growth over the past 10 years which we ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you re looking to join a business that values hard work, loyalty and ambition, you ll feel right at home here. The Role As a Business Development Manager (BDM) you will be responsible for creating desirable enquiries and following them through to a successful outcome. You will be gathering information to aid us to improve whilst building and maintaining relationships with key clients within our target markets. Reporting to the Senior BDM, the role involves collaborative strategic planning, identifying new business opportunities and working closely with various departments to achieve company goals. Responsibilities Ensure monthly sales targets are met and exceeded where possible Work with the sales support team, estimating team and SBDM to identify and secure new sales opportunities Identifying and securing self-discovered sales leads and seeing these through to conclusion Build and develop good relationships with both existing and potential clients, ensuring that we are in a good position to secure future opportunities In conjunction with the sales support team, ensure that all proposals are prepared and submitted within agreed timeframes Ensuring that all proposals are followed through to conversion Accurate recording of client interactions within internal system for reporting and sales tracking purposes Monitor and keep up to date with competitor activity within designated sales territory Assist SBDM and Lead Estimator by contributing towards the development of new products and services Participate in regional & national sales events Technical Skills & Experience Proven experience in the same role, or similar within utilities infrastructure, ideally with a background working at UIP/ICPs and/or IDNOs Qualifications & Training A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel GCSEs Grade 9-4 or equivalent Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
21/06/2025
Full time
Job Title Business Development Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Nationwide Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years experience built on strong, Black Country values. We ve experienced significant growth over the past 10 years which we ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you re looking to join a business that values hard work, loyalty and ambition, you ll feel right at home here. The Role As a Business Development Manager (BDM) you will be responsible for creating desirable enquiries and following them through to a successful outcome. You will be gathering information to aid us to improve whilst building and maintaining relationships with key clients within our target markets. Reporting to the Senior BDM, the role involves collaborative strategic planning, identifying new business opportunities and working closely with various departments to achieve company goals. Responsibilities Ensure monthly sales targets are met and exceeded where possible Work with the sales support team, estimating team and SBDM to identify and secure new sales opportunities Identifying and securing self-discovered sales leads and seeing these through to conclusion Build and develop good relationships with both existing and potential clients, ensuring that we are in a good position to secure future opportunities In conjunction with the sales support team, ensure that all proposals are prepared and submitted within agreed timeframes Ensuring that all proposals are followed through to conversion Accurate recording of client interactions within internal system for reporting and sales tracking purposes Monitor and keep up to date with competitor activity within designated sales territory Assist SBDM and Lead Estimator by contributing towards the development of new products and services Participate in regional & national sales events Technical Skills & Experience Proven experience in the same role, or similar within utilities infrastructure, ideally with a background working at UIP/ICPs and/or IDNOs Qualifications & Training A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel GCSEs Grade 9-4 or equivalent Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Site Services Manager We are looking to recruit a Site Services Manager to oversee the delivery and performance of all non-production services across our Whitley site, which includes Manufacturing and office space combined. Main Purpose of Role : As our Site Services Manager, you will ensure that essential services such as cleaning, security, waste management, utilities, and grounds maintenance are delivered efficiently, safely, and in line with operational needs. This is a 12-month Fixed Term Contract role . The Ideal candidate : To be successful in this role you must have proven hands-on experience in managing site services within a manufacturing or industrial environment and have a strong understanding of health, safety and environment regulations. You will be an excellent communicator, both verbally and written, collaborative in your approach, with a proactive, can-do attitude. What we offer : Competitive salary, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Healthcare cash plan, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A subsidised on-site canteen, Free car parking, A warm and welcoming team environment and a chance to build a rewarding career. Your day-to-day responsibilities will include : Service Oversight: Manage all site services including cleaning, security, pest control, waste disposal, catering, and grounds maintenance. Contractor Management: Oversee third-party service providers, ensuring compliance with service level agreements (SLAs), health & safety standards, and budget constraints. Utilities & Infrastructure: Support the management of site utilities (e.g., water, gas, electricity, compressed air) and liaise with engineering teams to ensure uninterrupted service. Compliance & Safety: Ensure all site services comply with relevant legislation, company policies, and health & safety regulations. Budget Management: Working with our finance teams to manage budgets for site services, identifying cost-saving opportunities without compromising service quality. Sustainability: Drive initiatives to improve environmental performance, including recycling, energy efficiency, and waste reduction. Emergency Response: Support site emergency preparedness and response plans, including fire safety systems and evacuation procedures. Team Leadership: Lead and develop a team of site services staff, fostering a culture of accountability and continuous improvement. Stakeholder Engagement: Act as the key point of contact for internal departments and external service providers regarding site services. Knowledge, Skills, and Experience : Degree or equivalent in Facilities Management, Business Administration, or a related field, or equivalent experience, Proven experience in managing site services within a manufacturing or industrial environment, Strong understanding of health, safety, and environmental regulations, Excellent organisational, communication, negotiation, and leadership skills, Experience managing budgets and service contracts, Proven team leadership experience, IOSH or NEBOSH certification preferred, Good IT skills. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
20/06/2025
Contractor
Site Services Manager We are looking to recruit a Site Services Manager to oversee the delivery and performance of all non-production services across our Whitley site, which includes Manufacturing and office space combined. Main Purpose of Role : As our Site Services Manager, you will ensure that essential services such as cleaning, security, waste management, utilities, and grounds maintenance are delivered efficiently, safely, and in line with operational needs. This is a 12-month Fixed Term Contract role . The Ideal candidate : To be successful in this role you must have proven hands-on experience in managing site services within a manufacturing or industrial environment and have a strong understanding of health, safety and environment regulations. You will be an excellent communicator, both verbally and written, collaborative in your approach, with a proactive, can-do attitude. What we offer : Competitive salary, 25 days holiday + bank holidays, Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Healthcare cash plan, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A subsidised on-site canteen, Free car parking, A warm and welcoming team environment and a chance to build a rewarding career. Your day-to-day responsibilities will include : Service Oversight: Manage all site services including cleaning, security, pest control, waste disposal, catering, and grounds maintenance. Contractor Management: Oversee third-party service providers, ensuring compliance with service level agreements (SLAs), health & safety standards, and budget constraints. Utilities & Infrastructure: Support the management of site utilities (e.g., water, gas, electricity, compressed air) and liaise with engineering teams to ensure uninterrupted service. Compliance & Safety: Ensure all site services comply with relevant legislation, company policies, and health & safety regulations. Budget Management: Working with our finance teams to manage budgets for site services, identifying cost-saving opportunities without compromising service quality. Sustainability: Drive initiatives to improve environmental performance, including recycling, energy efficiency, and waste reduction. Emergency Response: Support site emergency preparedness and response plans, including fire safety systems and evacuation procedures. Team Leadership: Lead and develop a team of site services staff, fostering a culture of accountability and continuous improvement. Stakeholder Engagement: Act as the key point of contact for internal departments and external service providers regarding site services. Knowledge, Skills, and Experience : Degree or equivalent in Facilities Management, Business Administration, or a related field, or equivalent experience, Proven experience in managing site services within a manufacturing or industrial environment, Strong understanding of health, safety, and environmental regulations, Excellent organisational, communication, negotiation, and leadership skills, Experience managing budgets and service contracts, Proven team leadership experience, IOSH or NEBOSH certification preferred, Good IT skills. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide lifesaving and life changing technology and services to millions of customers across 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
Contract Manager - Strategic Vendor Engagement (with De-merger Experience) Hybrid (Birmingham HQ 1-2 days per week) (Apply online only) P/D (ASAP start) Outside IR35 Our customer is seeking a Contract Manager to be responsible for overseeing the full contract lifecycle for a varied portfolio of strategic suppliers, including those providing recruitment, HR and reward services, insurance brokerage, procurement support, and employee benefits. The role focuses on delivering commercial value, ensuring regulatory compliance, and maintaining productive supplier relationships-particularly during key organisational changes such as de-mergers. Key Responsibilities: Contract Negotiation & Drafting: Take ownership of negotiating and drafting agreements across HR, recruitment, insurance, and employee benefits categories. Ensure all contracts are compliant with legal standards, commercially effective, and aligned with internal risk and policy frameworks. Support During De-mergers & Transitions: Offer expert contractual guidance throughout the planning and delivery of de-mergers or structural changes. Revise existing supplier agreements to reflect changes in business ownership, service delivery, or organisational structure. Contribute to the smooth separation of shared services while maintaining business continuity. Cross-Functional Stakeholder Engagement: Collaborate with HR, Legal, Procurement, and Finance teams to define service needs and ensure contract terms meet operational objectives. Supplier Management & Engagement: Act as the primary contact for contract-related queries and issues from third-party vendors. Foster strong, value-driven relationships with key suppliers to support consistent service quality. Contract Governance & Compliance: Implement robust governance frameworks to oversee contract activity, including escalation routes, review processes, and audit documentation. Ensure adherence to applicable procurement laws and regulations, such as PCR 2015. Supplier Performance Management: Develop and oversee performance metrics such as SLAs and KPIs to evaluate supplier delivery. Lead regular performance assessments and champion continuous improvement initiatives. Lifecycle & Change Management: Manage the full lifecycle of contracts, from renewal and extension to amendment and termination. Create and maintain structured, easy-to-follow workflows (e.g., swim-lane diagrams) to support change control processes. Essential Skills & Experience: Extensive hands-on experience in managing contracts within HR, recruitment, insurance, and employee benefits categories. Strong negotiation skills with a keen understanding of commercial value and risk management. Demonstrated ability to support major organisational changes, including de-mergers, restructures, or business separations. Solid grasp of public sector procurement processes and relevant contract legislation. Exceptional communication and stakeholder management abilities, with a collaborative approach. Well-versed in contract governance and supplier performance monitoring frameworks. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
20/06/2025
Contractor
Contract Manager - Strategic Vendor Engagement (with De-merger Experience) Hybrid (Birmingham HQ 1-2 days per week) (Apply online only) P/D (ASAP start) Outside IR35 Our customer is seeking a Contract Manager to be responsible for overseeing the full contract lifecycle for a varied portfolio of strategic suppliers, including those providing recruitment, HR and reward services, insurance brokerage, procurement support, and employee benefits. The role focuses on delivering commercial value, ensuring regulatory compliance, and maintaining productive supplier relationships-particularly during key organisational changes such as de-mergers. Key Responsibilities: Contract Negotiation & Drafting: Take ownership of negotiating and drafting agreements across HR, recruitment, insurance, and employee benefits categories. Ensure all contracts are compliant with legal standards, commercially effective, and aligned with internal risk and policy frameworks. Support During De-mergers & Transitions: Offer expert contractual guidance throughout the planning and delivery of de-mergers or structural changes. Revise existing supplier agreements to reflect changes in business ownership, service delivery, or organisational structure. Contribute to the smooth separation of shared services while maintaining business continuity. Cross-Functional Stakeholder Engagement: Collaborate with HR, Legal, Procurement, and Finance teams to define service needs and ensure contract terms meet operational objectives. Supplier Management & Engagement: Act as the primary contact for contract-related queries and issues from third-party vendors. Foster strong, value-driven relationships with key suppliers to support consistent service quality. Contract Governance & Compliance: Implement robust governance frameworks to oversee contract activity, including escalation routes, review processes, and audit documentation. Ensure adherence to applicable procurement laws and regulations, such as PCR 2015. Supplier Performance Management: Develop and oversee performance metrics such as SLAs and KPIs to evaluate supplier delivery. Lead regular performance assessments and champion continuous improvement initiatives. Lifecycle & Change Management: Manage the full lifecycle of contracts, from renewal and extension to amendment and termination. Create and maintain structured, easy-to-follow workflows (e.g., swim-lane diagrams) to support change control processes. Essential Skills & Experience: Extensive hands-on experience in managing contracts within HR, recruitment, insurance, and employee benefits categories. Strong negotiation skills with a keen understanding of commercial value and risk management. Demonstrated ability to support major organisational changes, including de-mergers, restructures, or business separations. Solid grasp of public sector procurement processes and relevant contract legislation. Exceptional communication and stakeholder management abilities, with a collaborative approach. Well-versed in contract governance and supplier performance monitoring frameworks. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Cryptographic Network Engineer Closing Date: 3rd July 2025 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Regular domestic & international travel will be required as part of this role. Package: 39,500 - 50,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are no opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is seeking a skilled and motivated Cryptographic Network Engineer to join our Live Services group. Reporting to the IT Manager, the successful Cryptographic Network Engineer's main focus will be installation and maintenance of Crypto devices, plus support of Network hardware on multiple networks at other times. The key tasks will include: Configuration, installation and maintenance of Crypto Devices which will involve travel to remote sites. Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. Who are we looking for? We do need you to have the following: Previous proven engineering experience within a networking environment. Good knowledge of networking protocols, especially OSPF Maintain technical skills to support latest network hardware/software. Knowledge of encrypted WAN links. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with Juniper equipment (particularly EX, SRX and QFX platforms) Experience with NAC (Network Access Control) solutions/802.1X. Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. On call roster duties will be required with additional allowance. Travel to remote sites and overseas will be required therefore driving licence is essential You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
19/06/2025
Full time
Cryptographic Network Engineer Closing Date: 3rd July 2025 Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Regular domestic & international travel will be required as part of this role. Package: 39,500 - 50,000 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Clearance Level: You will need to obtain and maintain DV security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 10 years in order to apply for DV clearance. Due to the classified nature of the work involved, there are no opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is seeking a skilled and motivated Cryptographic Network Engineer to join our Live Services group. Reporting to the IT Manager, the successful Cryptographic Network Engineer's main focus will be installation and maintenance of Crypto devices, plus support of Network hardware on multiple networks at other times. The key tasks will include: Configuration, installation and maintenance of Crypto Devices which will involve travel to remote sites. Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. Who are we looking for? We do need you to have the following: Previous proven engineering experience within a networking environment. Good knowledge of networking protocols, especially OSPF Maintain technical skills to support latest network hardware/software. Knowledge of encrypted WAN links. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience with Juniper equipment (particularly EX, SRX and QFX platforms) Experience with NAC (Network Access Control) solutions/802.1X. Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. On call roster duties will be required with additional allowance. Travel to remote sites and overseas will be required therefore driving licence is essential You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Business Development & Account Manager - Warehousing & Logistics Hybrid / Remote - Ideally based in Doncaster or South Yorkshire 35,000- 45,000 basic salary + On-Target Earnings (OTE) + Company Car + Phone + Laptop A leading provider of specialist labour and operational support services within the warehousing and logistics sector is seeking an experienced Business Development & Account Manager to join its growing team. This role is responsible for nurturing existing client relationships and identifying new commercial opportunities within key accounts. The successful candidate will use their industry insight to expand the company's presence across multiple operational areas. Key Responsibilities: Maintains and develops strong relationships with existing accounts in the warehousing and logistics space. Identifies and pursues opportunities to expand services within current client operations. Supports new business growth through targeted outreach and tailored service proposals. Applies strong knowledge of warehouse site operations to effectively pitch and position services. Works collaboratively with internal teams to ensure high standards of service delivery. Candidate Profile: Possesses solid experience and knowledge of warehousing and on-site operational processes. Demonstrates a strong track record in account management and business development. Communicates effectively and builds trust with stakeholders at all levels. Based in or near Doncaster/South Yorkshire or able to travel to the regional HQ as required. Comfortable working independently within a hybrid/remote environment. Offer & Benefits: Competitive basic salary of 35,000- 45,000, depending on experience. Attractive on-target earnings (details shared at interview). Hybrid working arrangement - primarily remote with occasional office visits. Company-provided car, phone, and laptop. Opportunity to join a growing business and play a key role in client development and operational success.
19/06/2025
Full time
Business Development & Account Manager - Warehousing & Logistics Hybrid / Remote - Ideally based in Doncaster or South Yorkshire 35,000- 45,000 basic salary + On-Target Earnings (OTE) + Company Car + Phone + Laptop A leading provider of specialist labour and operational support services within the warehousing and logistics sector is seeking an experienced Business Development & Account Manager to join its growing team. This role is responsible for nurturing existing client relationships and identifying new commercial opportunities within key accounts. The successful candidate will use their industry insight to expand the company's presence across multiple operational areas. Key Responsibilities: Maintains and develops strong relationships with existing accounts in the warehousing and logistics space. Identifies and pursues opportunities to expand services within current client operations. Supports new business growth through targeted outreach and tailored service proposals. Applies strong knowledge of warehouse site operations to effectively pitch and position services. Works collaboratively with internal teams to ensure high standards of service delivery. Candidate Profile: Possesses solid experience and knowledge of warehousing and on-site operational processes. Demonstrates a strong track record in account management and business development. Communicates effectively and builds trust with stakeholders at all levels. Based in or near Doncaster/South Yorkshire or able to travel to the regional HQ as required. Comfortable working independently within a hybrid/remote environment. Offer & Benefits: Competitive basic salary of 35,000- 45,000, depending on experience. Attractive on-target earnings (details shared at interview). Hybrid working arrangement - primarily remote with occasional office visits. Company-provided car, phone, and laptop. Opportunity to join a growing business and play a key role in client development and operational success.
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
19/06/2025
Full time
Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the GLA in managing its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA - to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA's knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them. What your day will look like The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that's centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&A Manager, IG&A team and other relevant units. Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group's secretariat. Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators. Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints. Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed - highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary. Providing advice, guidance document and policy around information management and knowledge-based process. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation. A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business. Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week. Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people. The following are desirable skills and qualifications A bachelor's degree in information management, library science, or information security or similar field. Knowledge of project management methodologies. Experience with EDRMS and/or content management systems (CMS). The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Find out which DBS check is right for your employee - GOV.UK () More Support If you have a disability which makes submitting an online application form difficult, please contact .
HR Change Analyst / Business Improvement Manager - Large well known organisation - Coventry based - Salary up to £45,000 based on experience. Hybrid working (one day a week from home) A large UK Business is currently looking for an individual who can drive forward change and business improvement within their HR shared services team. This is a fantastic new role for someone that has a genuine interest in data and HR to support transformation across the business. Duties will include: - Working alongside the people services team to identify areas of improvement across HR - Using Agile skills to push through change, continuous improvement and implementation - Compliance and Control - Analysing the how and where of where data is saved and working with systems teams to build data storage solutions - Communicate areas of change to the wider business (system improvements/releases) - Support with engagement - looking at and analysing feedback from internal teams To be considered suitable for this HR Business Improvement role you will need the following skills and experience: - Interest or experience in HR and data/technology - Data analysis skills and proficiency in Excel - Previous experience in change/business analysis - Exposure to Power BI or Tableau
19/06/2025
Full time
HR Change Analyst / Business Improvement Manager - Large well known organisation - Coventry based - Salary up to £45,000 based on experience. Hybrid working (one day a week from home) A large UK Business is currently looking for an individual who can drive forward change and business improvement within their HR shared services team. This is a fantastic new role for someone that has a genuine interest in data and HR to support transformation across the business. Duties will include: - Working alongside the people services team to identify areas of improvement across HR - Using Agile skills to push through change, continuous improvement and implementation - Compliance and Control - Analysing the how and where of where data is saved and working with systems teams to build data storage solutions - Communicate areas of change to the wider business (system improvements/releases) - Support with engagement - looking at and analysing feedback from internal teams To be considered suitable for this HR Business Improvement role you will need the following skills and experience: - Interest or experience in HR and data/technology - Data analysis skills and proficiency in Excel - Previous experience in change/business analysis - Exposure to Power BI or Tableau
We are Hiring for an Business Development Manager _ Corporate Services department (Wholesale Banking) role for a Bank Based in London. This is a Immediate position to start. This role is for diverse exposure to UK banking with at least 5 years' experience in running sales/ marketing teams within Retail or Wholesale Banking. Key Responsibilty- Establish new relationships with clients and deepen relationships with the existing clients for optimum income generation involving onboarding of new customers and customer growth. Onboarding customers for trade finance products and treasury related products. Review the strategies for business development including new product launches. Attend events where necessary to promote Bank. Stakeholder management - for example credit, operations, compliance, wholesale banking, products & marketing, internal audit Conduct meetings with existing and prospective clients in order to enhance outreach of the Branch. Coordinate with other departments to improve the delivery channels to suit clients' requirements. Submit weekly Activity Report. Attend to any other tasks that may be entrusted by the Deputy Manager/ Manager/ Head of the department. Monitor and maintain database of all prospective and existing relationships of Corporate. Onboarding of new corporate clients as per current AML guidelines. Skills Required - ACHIEVING EXCELLENCE - Striving to be the best; continually delivering, measuring, and improving excellence for customers and stakeholders. INFLUENCING - Using persuasion and building relationships to win support for the benefit of the business. INSPIRING - Building confidence; directing, guiding and inspiring others to achieve success for the business. COMMUNICATING - Communicating clearly and concisely, tailoring content and style and promoting free-flowing communication. BUILDING UNDERSTANDING and TRUST - Striving to understand our customers, our colleagues and other key stakeholders; valuing openness and building trust. DEVELOPING PEOPLE - Developing ourselves; providing feedback, coaching and development opportunities for others and sharing learning. COLLABORATING for SUCCESS - Working successfully with others; valuing and utilising the different skills and expertise of colleagues from across the organisation; building interdependence to achieve shared goals. GATHERING INFORMATION - Continually seeking relevant information and making information widely available. UNDERSTANDING ISSUE S - Using current information as the basis for thinking about issues and problems; employing a range of techniques to deepen understanding. FINDING SOLUTIONS - Identifying alternatives, options and different ways of looking at issues and problems; formulating alternative scenarios. A diverse exposure to UK banking with at least 5 years' experience in running sales/ marketing teams within Retail or Wholesale Banking. Demonstrates the traits of an Inspirational leader. Is able to drive KPIs via strategic planning and sales & service management and has a track record ofexceeding targets at both individual and team level. Extensive business development and relationship management knowledge. Experienced with practical knowledge of relevant UK products, procedures & legislation. Experienced presenter - with both internal & external audiences at all levels. Key stakeholder manager - at all levels both internally & externally. Understanding of UK compliance legislation such as related to AML & TCF with experience of practical application. A can do attitude and a willingness to drive changes in attitudes & working practices. Substantial on the job experience of UK Retail/ Wholesale Banking. Enhanced banking sales, marketing & relationship management experience from a UK banking background
18/06/2025
Full time
We are Hiring for an Business Development Manager _ Corporate Services department (Wholesale Banking) role for a Bank Based in London. This is a Immediate position to start. This role is for diverse exposure to UK banking with at least 5 years' experience in running sales/ marketing teams within Retail or Wholesale Banking. Key Responsibilty- Establish new relationships with clients and deepen relationships with the existing clients for optimum income generation involving onboarding of new customers and customer growth. Onboarding customers for trade finance products and treasury related products. Review the strategies for business development including new product launches. Attend events where necessary to promote Bank. Stakeholder management - for example credit, operations, compliance, wholesale banking, products & marketing, internal audit Conduct meetings with existing and prospective clients in order to enhance outreach of the Branch. Coordinate with other departments to improve the delivery channels to suit clients' requirements. Submit weekly Activity Report. Attend to any other tasks that may be entrusted by the Deputy Manager/ Manager/ Head of the department. Monitor and maintain database of all prospective and existing relationships of Corporate. Onboarding of new corporate clients as per current AML guidelines. Skills Required - ACHIEVING EXCELLENCE - Striving to be the best; continually delivering, measuring, and improving excellence for customers and stakeholders. INFLUENCING - Using persuasion and building relationships to win support for the benefit of the business. INSPIRING - Building confidence; directing, guiding and inspiring others to achieve success for the business. COMMUNICATING - Communicating clearly and concisely, tailoring content and style and promoting free-flowing communication. BUILDING UNDERSTANDING and TRUST - Striving to understand our customers, our colleagues and other key stakeholders; valuing openness and building trust. DEVELOPING PEOPLE - Developing ourselves; providing feedback, coaching and development opportunities for others and sharing learning. COLLABORATING for SUCCESS - Working successfully with others; valuing and utilising the different skills and expertise of colleagues from across the organisation; building interdependence to achieve shared goals. GATHERING INFORMATION - Continually seeking relevant information and making information widely available. UNDERSTANDING ISSUE S - Using current information as the basis for thinking about issues and problems; employing a range of techniques to deepen understanding. FINDING SOLUTIONS - Identifying alternatives, options and different ways of looking at issues and problems; formulating alternative scenarios. A diverse exposure to UK banking with at least 5 years' experience in running sales/ marketing teams within Retail or Wholesale Banking. Demonstrates the traits of an Inspirational leader. Is able to drive KPIs via strategic planning and sales & service management and has a track record ofexceeding targets at both individual and team level. Extensive business development and relationship management knowledge. Experienced with practical knowledge of relevant UK products, procedures & legislation. Experienced presenter - with both internal & external audiences at all levels. Key stakeholder manager - at all levels both internally & externally. Understanding of UK compliance legislation such as related to AML & TCF with experience of practical application. A can do attitude and a willingness to drive changes in attitudes & working practices. Substantial on the job experience of UK Retail/ Wholesale Banking. Enhanced banking sales, marketing & relationship management experience from a UK banking background
About the role We re on the hunt for a tech-savvy, proactive problem-solver with a passion for IT infrastructure, systems management and cybersecurity to join our dynamic team. You ll have hands-on experience with Microsoft environments, including managing Active Directory, Exchange Server (on-premises and cloud), and Office 365. Your skills in PowerShell scripting, troubleshooting and securing enterprise systems will make you an invaluable member of our IT team. We re particularly keen on candidates with experience in Azure AD, Office 365 and hybrid setups. A strong understanding of cybersecurity tools and practices, Windows domain environments, networking concepts and experience in help desk ticketing and troubleshooting will help you thrive in this role. While not essential, experience with Mimecast, LogMeIn Central, Duo MFA, and managing Linux servers would set you apart. If you re familiar with SQL databases, web servers (like cPanel), scripting languages like Python and EDR/XDR platforms such as ESET, you ll have an edge. Above all, we value someone eager to learn, adapt and grow with us as we migrate to Office 365 and strengthen our security posture. Reports to: IT Manager Key duties and responsibilities As a Senior IT Systems and Security Administrator , you ll be at the heart of maintaining and improving our IT infrastructure, ensuring seamless operations across the organisation. From managing day-to-day IT tasks to contributing to our Office 365 migration and enhancing cybersecurity, you ll have a direct impact on our technical evolution and user experience. You may be required to visit sites if required. Key Responsibilities Systems Administration and Server Management Manage our Windows domain environment. Oversee on-premises Exchange Server and assist with its migration to Office 365. Maintain and optimise our shared folder (file server) and MS Work Folders for user document synchronisation. Patch management ensure all computers and servers are up to date with the latest security updates. Server management with Hyper-V create and maintain new VMs. Install, configure and upgrade computer hardware and software as needed. Office 365 Migration and Azure AD Assist with the ongoing migration to Office 365, including Azure AD setup and SSO configuration. Implement security best practices for Azure AD and Office 365 environments. Cybersecurity and Compliance Monitor and respond to potential security alerts from tools like antivirus, EDR/XDR and firewalls. Help enforce cybersecurity policies and controls in line with standards such as ISO 27001 or Cyber Essentials Plus. Support deployment and monitoring of EDR/XDR platforms (experience with ESET XDR is a plus). Assist with security awareness initiatives, phishing simulations and end-user training. Manage MFA (e.g. Duo or Microsoft) and conditional access in Microsoft 365. Conduct basic audits on permissions, data access, user accounts and system security settings. Email Archiving & Security Manage MailStore for email archiving to reduce mailbox size. Work with email filtering and security tools like Mimecast. User Support Resolve technical issues through our helpdesk ticketing system. This may involve site visits if issues cannot be resolved remotely. Provide end-user support with remote access tools and mobile device management software. Deliver excellent customer service by managing user expectations and resolving issues in a timely manner. Scripting and Automation Develop and maintain PowerShell scripts to automate tasks and improve efficiency. Python scripting experience would be beneficial but is not required. Skills and attributes This role could be for you if you have; At least 3 years experience in a similar IT role (preferred). Proven experience in managing Windows domain environments and Active Directory. Strong understanding of Exchange Server 2019 and Office 365 administration. Experience with Azure AD and SSO setup. Familiarity with IT ticketing systems and providing end-user support. Basic scripting skills (PowerShell and/or Python). Interest or experience in cybersecurity practices. Experience with endpoint detection and response solutions. Flexible working you may be asked to work late/weekends when needed Nice-to-Have Skills: IT services Management and policy development and implementation experience Familiarity with Mimecast, LogMeIn Central, Duo MFA, Sage Payroll and Workday Accounts. Knowledge of Linux server administration and web hosting platforms such as cPanel. SQL database management and troubleshooting skills. Understanding of ISO 27001, Cyber Essentials or other IT compliance frameworks. Experience or interest in AI prompt engineering. What will you gain? Be part of a forward-thinking team working on exciting projects like our Office 365 migration and cybersecurity initiatives. Develop your skills in a supportive and collaborative environment. Enjoy competitive pay and clear opportunities for progression.
18/06/2025
Full time
About the role We re on the hunt for a tech-savvy, proactive problem-solver with a passion for IT infrastructure, systems management and cybersecurity to join our dynamic team. You ll have hands-on experience with Microsoft environments, including managing Active Directory, Exchange Server (on-premises and cloud), and Office 365. Your skills in PowerShell scripting, troubleshooting and securing enterprise systems will make you an invaluable member of our IT team. We re particularly keen on candidates with experience in Azure AD, Office 365 and hybrid setups. A strong understanding of cybersecurity tools and practices, Windows domain environments, networking concepts and experience in help desk ticketing and troubleshooting will help you thrive in this role. While not essential, experience with Mimecast, LogMeIn Central, Duo MFA, and managing Linux servers would set you apart. If you re familiar with SQL databases, web servers (like cPanel), scripting languages like Python and EDR/XDR platforms such as ESET, you ll have an edge. Above all, we value someone eager to learn, adapt and grow with us as we migrate to Office 365 and strengthen our security posture. Reports to: IT Manager Key duties and responsibilities As a Senior IT Systems and Security Administrator , you ll be at the heart of maintaining and improving our IT infrastructure, ensuring seamless operations across the organisation. From managing day-to-day IT tasks to contributing to our Office 365 migration and enhancing cybersecurity, you ll have a direct impact on our technical evolution and user experience. You may be required to visit sites if required. Key Responsibilities Systems Administration and Server Management Manage our Windows domain environment. Oversee on-premises Exchange Server and assist with its migration to Office 365. Maintain and optimise our shared folder (file server) and MS Work Folders for user document synchronisation. Patch management ensure all computers and servers are up to date with the latest security updates. Server management with Hyper-V create and maintain new VMs. Install, configure and upgrade computer hardware and software as needed. Office 365 Migration and Azure AD Assist with the ongoing migration to Office 365, including Azure AD setup and SSO configuration. Implement security best practices for Azure AD and Office 365 environments. Cybersecurity and Compliance Monitor and respond to potential security alerts from tools like antivirus, EDR/XDR and firewalls. Help enforce cybersecurity policies and controls in line with standards such as ISO 27001 or Cyber Essentials Plus. Support deployment and monitoring of EDR/XDR platforms (experience with ESET XDR is a plus). Assist with security awareness initiatives, phishing simulations and end-user training. Manage MFA (e.g. Duo or Microsoft) and conditional access in Microsoft 365. Conduct basic audits on permissions, data access, user accounts and system security settings. Email Archiving & Security Manage MailStore for email archiving to reduce mailbox size. Work with email filtering and security tools like Mimecast. User Support Resolve technical issues through our helpdesk ticketing system. This may involve site visits if issues cannot be resolved remotely. Provide end-user support with remote access tools and mobile device management software. Deliver excellent customer service by managing user expectations and resolving issues in a timely manner. Scripting and Automation Develop and maintain PowerShell scripts to automate tasks and improve efficiency. Python scripting experience would be beneficial but is not required. Skills and attributes This role could be for you if you have; At least 3 years experience in a similar IT role (preferred). Proven experience in managing Windows domain environments and Active Directory. Strong understanding of Exchange Server 2019 and Office 365 administration. Experience with Azure AD and SSO setup. Familiarity with IT ticketing systems and providing end-user support. Basic scripting skills (PowerShell and/or Python). Interest or experience in cybersecurity practices. Experience with endpoint detection and response solutions. Flexible working you may be asked to work late/weekends when needed Nice-to-Have Skills: IT services Management and policy development and implementation experience Familiarity with Mimecast, LogMeIn Central, Duo MFA, Sage Payroll and Workday Accounts. Knowledge of Linux server administration and web hosting platforms such as cPanel. SQL database management and troubleshooting skills. Understanding of ISO 27001, Cyber Essentials or other IT compliance frameworks. Experience or interest in AI prompt engineering. What will you gain? Be part of a forward-thinking team working on exciting projects like our Office 365 migration and cybersecurity initiatives. Develop your skills in a supportive and collaborative environment. Enjoy competitive pay and clear opportunities for progression.
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more) £45,454 - £60,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Customer Success Manager Opportunity: As a Customer Success Manager (CSM), you will be the strategic partner to our clients, to maximise their benefit from our products and services. You ll be responsible for developing long-term client relationships, guiding customers post-implementation, and identifying opportunities for growth and optimisation. By embedding yourself within the customer s business journey, you will seek to build partnerships that support mutual success and long-term value. Where you ll add value: + Customer Relationship Management - You ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue growth through up-sell and cross-sell opportunities, supporting the achievement of both customer and business goals. + Internal Collaboration & Strategy - Working cross-functionally with Sales, Product, and Support teams to align around shared customer outcomes. + Tools & Reporting - Using HubSpot to manage all customer interactions and maintain accurate account records. You ll leverage data to understand customer usage patterns, inform strategic decisions, and drive continuous improvement. About you: + Previous experience in a Customer Success or account management role from a SaaS business, ideally HR / ER / People / Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to interpret data and derive actionable insights + Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
17/06/2025
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR or People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The role at a glance: Customer Success Manager Remote based with visits to Ellesmere Port, Cheshire min twice a month (ideally more) £45,454 - £60,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Customer Success Manager Opportunity: As a Customer Success Manager (CSM), you will be the strategic partner to our clients, to maximise their benefit from our products and services. You ll be responsible for developing long-term client relationships, guiding customers post-implementation, and identifying opportunities for growth and optimisation. By embedding yourself within the customer s business journey, you will seek to build partnerships that support mutual success and long-term value. Where you ll add value: + Customer Relationship Management - You ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue growth through up-sell and cross-sell opportunities, supporting the achievement of both customer and business goals. + Internal Collaboration & Strategy - Working cross-functionally with Sales, Product, and Support teams to align around shared customer outcomes. + Tools & Reporting - Using HubSpot to manage all customer interactions and maintain accurate account records. You ll leverage data to understand customer usage patterns, inform strategic decisions, and drive continuous improvement. About you: + Previous experience in a Customer Success or account management role from a SaaS business, ideally HR / ER / People / Recruitment Tech. + Excellent communication, presentation, negotiation, and influencing skills + Proactive and customer-centric approach to relationship management + Strong organisational skills with the ability to manage multiple priorities + Commercially aware with strong product and industry knowledge + Ability to interpret data and derive actionable insights + Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Large European financial services institution is in need of an Project / Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination. Responsibilities Breakdown: Operational Support Assist with planning, tracking, and coordinating routine operational activities. Maintain team calendars, schedules, and action logs for key meetings and initiatives. Support the team with onboarding processes, documentation management, and process improvements. Monitor shared mailboxes, ticketing systems, or operational dashboards and ensure timely responses/escalations. Project Coordination Support the Project Manager in tracking project milestones, deliverables, and dependencies. Coordinate meetings, workshops, and stakeholder sessions, including preparing agendas, materials, and minutes. Assist with status reporting, RAID (Risks, Assumptions, Issues, Dependencies) log maintenance, and project documentation. Follow up on action items with relevant team members to ensure timely completion. Process & Documentation Maintain accurate records and filing systems for operational and project documentation (e.g., SOPs, project plans, user guides). Help identify and implement small process improvements across the team (e.g., automation of routine tasks, template creation). Support compliance with internal governance and quality assurance processes. Skills & Experience Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment). Strong organizational and time-management skills with the ability to juggle multiple priorities. Good communication and interpersonal skills with the ability to work across teams and with technical/non-technical stakeholders. Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), SharePoint, Teams; familiarity with tools like Jira, Confluence, or ServiceNow is a plus. Strong attention to detail, initiative, and a solution-oriented mindset. Desirable Exposure to working in IT or digital transformation teams. Familiarity with project delivery methods (e.g., Agile, Waterfall, hybrid). Experience supporting reporting cycles, operational KPIs, or project dashboards. Financial Services Background
17/06/2025
Full time
Large European financial services institution is in need of an Project / Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination. Responsibilities Breakdown: Operational Support Assist with planning, tracking, and coordinating routine operational activities. Maintain team calendars, schedules, and action logs for key meetings and initiatives. Support the team with onboarding processes, documentation management, and process improvements. Monitor shared mailboxes, ticketing systems, or operational dashboards and ensure timely responses/escalations. Project Coordination Support the Project Manager in tracking project milestones, deliverables, and dependencies. Coordinate meetings, workshops, and stakeholder sessions, including preparing agendas, materials, and minutes. Assist with status reporting, RAID (Risks, Assumptions, Issues, Dependencies) log maintenance, and project documentation. Follow up on action items with relevant team members to ensure timely completion. Process & Documentation Maintain accurate records and filing systems for operational and project documentation (e.g., SOPs, project plans, user guides). Help identify and implement small process improvements across the team (e.g., automation of routine tasks, template creation). Support compliance with internal governance and quality assurance processes. Skills & Experience Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment). Strong organizational and time-management skills with the ability to juggle multiple priorities. Good communication and interpersonal skills with the ability to work across teams and with technical/non-technical stakeholders. Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), SharePoint, Teams; familiarity with tools like Jira, Confluence, or ServiceNow is a plus. Strong attention to detail, initiative, and a solution-oriented mindset. Desirable Exposure to working in IT or digital transformation teams. Familiarity with project delivery methods (e.g., Agile, Waterfall, hybrid). Experience supporting reporting cycles, operational KPIs, or project dashboards. Financial Services Background
Subject - Finance Transformation Manager - 18 Month FTC - Hybrid - Newcastle Upon Tyne - £50 - £55K PA Job Title: Finance Transformation Manager 18 Month FTC Location: Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary: £50 - £55K PA Benefits: Excellent Benefits The Client: Curo are partnering with a global organisation of Designers, Engineers, and Consultants dedicated to sustainable development. They support clients in solving the most complex challenges, turning ideas into reality by leveraging the latest technology. The Candidate: This role would suit an experienced finance or transformation professional who thrives in a fast-paced, collaborative environment. You will bring strong leadership, stakeholder management, and project delivery skills to the team. The position would suit candidates with a passion for driving change, process improvement, and operational excellence across finance teams. The Role: As Finance Transformation Manager, you will play a crucial role in driving incremental improvements and developing globally standardised, efficient, and effective finance processes. Reporting to the Head of Shared Services, you will champion continuous improvement initiatives across the finance delivery teams and shape a compelling narrative around progress and transformation. You will lead the delivery of process standardisation across both the Newcastle and Manila SSCs, ensuring consistency and alignment. Managing internal and external resources, you will identify challenges, develop practical solutions, and oversee key dependencies critical to the success of transformation efforts. A key part of the role involves establishing robust frameworks for planning, governance, risk management, and quality review to ensure the delivery of transformation goals. Key Responsibilities: Champion and promote incremental improvements across finance delivery teams. Lead and support the management of stakeholders, maintaining close relationships and managing expectations. Proactively monitor overall progress of transformation initiatives, resolving issues and initiating corrective action where needed. Leverage finance process expertise to partner with operational managers across Newcastle and Manila SSCs. Utilise operational and project management tools to provide oversight and transparency over status and outcomes. Lead Transformation team meetings, workshops, and reviews to drive progress and collaboration. Monitor, evaluate, record, and report on progress within the established governance framework. Maintain detailed documentation to support transformation initiatives. Lead the implementation of new systems and platforms (eg payment platforms, SAP Concur, Blackline) across a multi-country landscape. Act as the central person for change, liaising with stakeholders across disciplines to challenge the status quo and implement efficient, uniform ways of working. Provide leadership and direction to the Finance Transformation Analyst, and SAP Concur Lead, and other project resources. Deliver measurable improvements in process consistency, compliance, and reporting. Navigate complex Legacy processes and gain buy-in from teams with differing local practices. Requirements: Proven track record in leading finance transformation projects on a global scale Strong background in Shared Services, AP, and finance operations Deep understanding of change management and how to positively influence regional teams to adopt new processes Experience implementing finance systems (eg payment platforms, reconciliation tools like Blackline, and SaaS platforms like SAP Concur) Strong strategic thinking with the ability to translate messy, inconsistent current states into structured, scalable processes. Ability to handle complex stakeholder landscapes and competing priorities. Proven experience driving finance transformation initiatives or leading operational improvements. Strong project management and governance skills. Experience using operational and project management tools and techniques. Excellent problem-solving and analytical skills. Ability to establish frameworks for planning, scheduling, governance, and quality management. Strong communication skills and the ability to build relationships across all levels of the organisation. Fully or Part Qualified in Accounts. Experience in a blue chip or matrixed global environment Exceptional leadership and communication skills Confident, charismatic, and highly driven, someone who can lead from the front, with the credibility to influence senior stakeholders. Analytical and solutions-oriented with a hands-on approach. Comfortable balancing strategic planning with operational execution. Strong presence, someone seen as the go-to person for finance transformation in the business. To apply for this Finance Transformation Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
17/06/2025
Subject - Finance Transformation Manager - 18 Month FTC - Hybrid - Newcastle Upon Tyne - £50 - £55K PA Job Title: Finance Transformation Manager 18 Month FTC Location: Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary: £50 - £55K PA Benefits: Excellent Benefits The Client: Curo are partnering with a global organisation of Designers, Engineers, and Consultants dedicated to sustainable development. They support clients in solving the most complex challenges, turning ideas into reality by leveraging the latest technology. The Candidate: This role would suit an experienced finance or transformation professional who thrives in a fast-paced, collaborative environment. You will bring strong leadership, stakeholder management, and project delivery skills to the team. The position would suit candidates with a passion for driving change, process improvement, and operational excellence across finance teams. The Role: As Finance Transformation Manager, you will play a crucial role in driving incremental improvements and developing globally standardised, efficient, and effective finance processes. Reporting to the Head of Shared Services, you will champion continuous improvement initiatives across the finance delivery teams and shape a compelling narrative around progress and transformation. You will lead the delivery of process standardisation across both the Newcastle and Manila SSCs, ensuring consistency and alignment. Managing internal and external resources, you will identify challenges, develop practical solutions, and oversee key dependencies critical to the success of transformation efforts. A key part of the role involves establishing robust frameworks for planning, governance, risk management, and quality review to ensure the delivery of transformation goals. Key Responsibilities: Champion and promote incremental improvements across finance delivery teams. Lead and support the management of stakeholders, maintaining close relationships and managing expectations. Proactively monitor overall progress of transformation initiatives, resolving issues and initiating corrective action where needed. Leverage finance process expertise to partner with operational managers across Newcastle and Manila SSCs. Utilise operational and project management tools to provide oversight and transparency over status and outcomes. Lead Transformation team meetings, workshops, and reviews to drive progress and collaboration. Monitor, evaluate, record, and report on progress within the established governance framework. Maintain detailed documentation to support transformation initiatives. Lead the implementation of new systems and platforms (eg payment platforms, SAP Concur, Blackline) across a multi-country landscape. Act as the central person for change, liaising with stakeholders across disciplines to challenge the status quo and implement efficient, uniform ways of working. Provide leadership and direction to the Finance Transformation Analyst, and SAP Concur Lead, and other project resources. Deliver measurable improvements in process consistency, compliance, and reporting. Navigate complex Legacy processes and gain buy-in from teams with differing local practices. Requirements: Proven track record in leading finance transformation projects on a global scale Strong background in Shared Services, AP, and finance operations Deep understanding of change management and how to positively influence regional teams to adopt new processes Experience implementing finance systems (eg payment platforms, reconciliation tools like Blackline, and SaaS platforms like SAP Concur) Strong strategic thinking with the ability to translate messy, inconsistent current states into structured, scalable processes. Ability to handle complex stakeholder landscapes and competing priorities. Proven experience driving finance transformation initiatives or leading operational improvements. Strong project management and governance skills. Experience using operational and project management tools and techniques. Excellent problem-solving and analytical skills. Ability to establish frameworks for planning, scheduling, governance, and quality management. Strong communication skills and the ability to build relationships across all levels of the organisation. Fully or Part Qualified in Accounts. Experience in a blue chip or matrixed global environment Exceptional leadership and communication skills Confident, charismatic, and highly driven, someone who can lead from the front, with the credibility to influence senior stakeholders. Analytical and solutions-oriented with a hands-on approach. Comfortable balancing strategic planning with operational execution. Strong presence, someone seen as the go-to person for finance transformation in the business. To apply for this Finance Transformation Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Technical Support Engineer (Tooling Manufacturing) Job description I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purpose To provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours. Support after-sales enquiries and complaints. Assist with the organisation with the delivery of a Company induction program for new recruits. Assist in the development and presentation of training programs for equipment and tooling. Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity. Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities Visit customers globally to complete Warranty and Service Contract work. Promote and renew Service Contracts for PharmaCare products. Provide detailed written reports of contacts and visits to customers. Keep up to date with, and report on, competitor products. Help to identify new product opportunities through customer discussions and problems. Help with the development of new products. Take ownership of customer complaints relating to products and services within your own working areas. Provide technical support for the purchasing department relating to products within your area of expertise. Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope: Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators: Reduced customer claims Increased customer satisfaction Shared technical knowledge and accessibility Increase service contract levels Key performance indicators in line with core values Customer focus: High responsiveness to requests. Sense of ownership. Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related. Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product. Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas. Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable. Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive. Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of Employment Please note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits: PRP - Profit-related pay Company pension Cycle to work scheme Free flu jabs Free parking On-site parking Store discount Education: Certificate of Higher Education (required) - Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience: Industrial engineering: 2 years (required) Language: 2nd language (Desirable) Willingness to travel: 50% (required) Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV.
16/06/2025
Full time
Technical Support Engineer (Tooling Manufacturing) Job description I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purpose To provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours. Support after-sales enquiries and complaints. Assist with the organisation with the delivery of a Company induction program for new recruits. Assist in the development and presentation of training programs for equipment and tooling. Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity. Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities Visit customers globally to complete Warranty and Service Contract work. Promote and renew Service Contracts for PharmaCare products. Provide detailed written reports of contacts and visits to customers. Keep up to date with, and report on, competitor products. Help to identify new product opportunities through customer discussions and problems. Help with the development of new products. Take ownership of customer complaints relating to products and services within your own working areas. Provide technical support for the purchasing department relating to products within your area of expertise. Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope: Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators: Reduced customer claims Increased customer satisfaction Shared technical knowledge and accessibility Increase service contract levels Key performance indicators in line with core values Customer focus: High responsiveness to requests. Sense of ownership. Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related. Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product. Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas. Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable. Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive. Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of Employment Please note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits: PRP - Profit-related pay Company pension Cycle to work scheme Free flu jabs Free parking On-site parking Store discount Education: Certificate of Higher Education (required) - Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience: Industrial engineering: 2 years (required) Language: 2nd language (Desirable) Willingness to travel: 50% (required) Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV.
Title: Business Development Manager Location: Newbury (role is hybrid 3 days in the office 2 days from home) or remote in the UK (expectation for daily customer/vendor visits either F2F or Virtual) Salary: Up to £40k per annum + Up to £20k per annum OTE + £5,400pa car allowance Term: Permanent The Role: The Business Development Manager (BDM) has a key role within our client's specialist business divisions, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives. What will you be doing? Partner Recruitment and Engagement Develop tailored strategies to recruit high-potential partners and onboard them effectively Ensure new partners understand the benefits and commercial opportunities of working with our client and its vendors. Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners/vendors. Partner Development and Enablement Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio. Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement. Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns. Monitor partner performance and provide guidance to help them achieve their growth objectives. Vendor Expertise and Relationship Management Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models. Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations. Represent the client in vendor meetings, events, and initiatives to advocate for the division s goals and priorities. Account Management for Aligned Accounts Adopt account management responsibilities for accounts that are highly aligned with the division s technology and demonstrate significant value and growth potential. Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations. Develop and implement strategic growth plans tailored to these accounts, focusing on maximising their potential and driving incremental revenue. Build strong relationships with key stakeholders within these accounts, acting as the primary commercial contact and trusted advisor. Monitor account performance, identify opportunities for growth, and address any challenges proactively to maintain high levels of satisfaction and engagement. Operational Support Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes. Support operations teams to optimise product supply and ensure efficient stock management. Work with vendor operations and marketing teams to execute and follow up on offers and campaigns, especially those aimed at moving old and aging stock. Bid Support and Commercial Leadership Serve as the commercial point of contact to support bids, ensuring alignment between partners and vendors. Provide commercial insights and recommendations to strengthen bid proposals and improve win rates. Work closely with internal teams to ensure bids are competitive and deliver value to all stakeholders. Partner/Vendor Interaction and Collaboration Facilitate open communication and collaboration between partners and vendors to drive successful outcomes. Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships. Ensure alignment on shared goals and objectives between all parties. Market Insights and Strategic Planning Stay updated on market trends, competitor activities, and emerging technologies within the Hardware/Software/Services sector. Provide insights and recommendations to influence the division s strategy and priorities. Identify new opportunities for growth and innovation within the partner and vendor ecosystem Requirements: Qualifications and Experience: Proven experience in business development, partner management, or a similar role. Proven experience in the Services area, selling solutions. Good understanding of a Services Business. Experience working in the Converged Communications industry is preferred. Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite. Skills and Competencies: Strong interpersonal and relationship-building skills. Proven experience in partner recruitment, development, and management. Expertise in vendor benefits, commercial models, and product positioning. Excellent project management and organisational abilities. Ability to collaborate across teams and work in a fast-paced environment. Strong negotiation and problem-solving skills. Knowledge of the Converged Communications industry and market trends. Exceptional communication, presentation, and training skills. Key Performance Indicators (KPIs): Number of new partners successfully recruited and onboarded. Growth in partner-driven revenue and market share. Successful execution of partner education and development plans via Pathfinder+. Partner satisfaction and retention rates. Strength and quality of vendor relationships. Success rate of bids supported, and revenue generated through them.
16/06/2025
Full time
Title: Business Development Manager Location: Newbury (role is hybrid 3 days in the office 2 days from home) or remote in the UK (expectation for daily customer/vendor visits either F2F or Virtual) Salary: Up to £40k per annum + Up to £20k per annum OTE + £5,400pa car allowance Term: Permanent The Role: The Business Development Manager (BDM) has a key role within our client's specialist business divisions, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives. What will you be doing? Partner Recruitment and Engagement Develop tailored strategies to recruit high-potential partners and onboard them effectively Ensure new partners understand the benefits and commercial opportunities of working with our client and its vendors. Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners/vendors. Partner Development and Enablement Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio. Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement. Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns. Monitor partner performance and provide guidance to help them achieve their growth objectives. Vendor Expertise and Relationship Management Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models. Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations. Represent the client in vendor meetings, events, and initiatives to advocate for the division s goals and priorities. Account Management for Aligned Accounts Adopt account management responsibilities for accounts that are highly aligned with the division s technology and demonstrate significant value and growth potential. Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations. Develop and implement strategic growth plans tailored to these accounts, focusing on maximising their potential and driving incremental revenue. Build strong relationships with key stakeholders within these accounts, acting as the primary commercial contact and trusted advisor. Monitor account performance, identify opportunities for growth, and address any challenges proactively to maintain high levels of satisfaction and engagement. Operational Support Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes. Support operations teams to optimise product supply and ensure efficient stock management. Work with vendor operations and marketing teams to execute and follow up on offers and campaigns, especially those aimed at moving old and aging stock. Bid Support and Commercial Leadership Serve as the commercial point of contact to support bids, ensuring alignment between partners and vendors. Provide commercial insights and recommendations to strengthen bid proposals and improve win rates. Work closely with internal teams to ensure bids are competitive and deliver value to all stakeholders. Partner/Vendor Interaction and Collaboration Facilitate open communication and collaboration between partners and vendors to drive successful outcomes. Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships. Ensure alignment on shared goals and objectives between all parties. Market Insights and Strategic Planning Stay updated on market trends, competitor activities, and emerging technologies within the Hardware/Software/Services sector. Provide insights and recommendations to influence the division s strategy and priorities. Identify new opportunities for growth and innovation within the partner and vendor ecosystem Requirements: Qualifications and Experience: Proven experience in business development, partner management, or a similar role. Proven experience in the Services area, selling solutions. Good understanding of a Services Business. Experience working in the Converged Communications industry is preferred. Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite. Skills and Competencies: Strong interpersonal and relationship-building skills. Proven experience in partner recruitment, development, and management. Expertise in vendor benefits, commercial models, and product positioning. Excellent project management and organisational abilities. Ability to collaborate across teams and work in a fast-paced environment. Strong negotiation and problem-solving skills. Knowledge of the Converged Communications industry and market trends. Exceptional communication, presentation, and training skills. Key Performance Indicators (KPIs): Number of new partners successfully recruited and onboarded. Growth in partner-driven revenue and market share. Successful execution of partner education and development plans via Pathfinder+. Partner satisfaction and retention rates. Strength and quality of vendor relationships. Success rate of bids supported, and revenue generated through them.
Title: Business Development Manager - Software Division Location: Our Newbury Office (role is hybrid 3 days in the office 2 days from home) with the expectation for daily customer/vendor visits either F2F or Virtual Hours: 9am - 5.30pm Monday to Friday Salary: Up to £40k per annum + Up to £20k per annum OTE + £5,400pa car allowance Term: Permanent The Role The Business Development Manager (BDM) has a key role within our client's specialist business divisions, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives. What will you be doing? Partner Recruitment and Engagement Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners/vendors Develop tailored strategies to recruit high-potential partners and onboard them effectively. Ensure new partners understand the benefits and commercial opportunities of working with our client and its vendors. Partner Development and Enablement Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio. Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement. Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns. Monitor partner performance and provide guidance to help them achieve their growth objectives. Vendor Expertise and Relationship Management Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models. Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations. Represent the client in vendor meetings, events, and initiatives to advocate for the division s goals and priorities. Account Management for Aligned Accounts Adopt account management responsibilities for accounts that are highly aligned with the division s technology and demonstrate significant value and growth potential. Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations. Develop and implement strategic growth plans tailored to these accounts, focusing on maximising their potential and driving incremental revenue. Build strong relationships with key stakeholders within these accounts, acting as the primary commercial contact and trusted advisor. Monitor account performance, identify opportunities for growth, and address any challenges proactively to maintain high levels of satisfaction and engagement. Operational Support Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes. Support operations teams to optimise product supply and ensure efficient stock management. Work with vendor operations and marketing teams to execute and follow up on offers and campaigns, especially those aimed at moving old and aging stock. Bid Support and Commercial Leadership Serve as the commercial point of contact to support bids, ensuring alignment between partners and vendors. Provide commercial insights and recommendations to strengthen bid proposals and improve win rates. Work closely with internal teams to ensure bids are competitive and deliver value to all stakeholders. Partner/Vendor Interaction and Collaboration Facilitate open communication and collaboration between partners and vendors to drive successful outcomes. Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships. Ensure alignment on shared goals and objectives between all parties. Market Insights and Strategic Planning Stay updated on market trends, competitor activities, and emerging technologies within the Hardware/Software/Services sector. Provide insights and recommendations to influence the division s strategy and priorities. Identify new opportunities for growth and innovation within the partner and vendor ecosystem. Requirements: Qualifications and Experience: Proven experience in business development, partner management, or a similar role. Experience working in the Converged Communications industry is preferred. Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite. Skills and Competencies: Strong interpersonal and relationship-building skills. Proven experience in partner recruitment, development, and management. Expertise in vendor benefits, commercial models, and product positioning. Excellent project management and organisational abilities. Ability to collaborate across teams and work in a fast-paced environment. Strong negotiation and problem-solving skills. Knowledge of the Converged Communications industry and market trends. Exceptional communication, presentation, and training skills. Key Performance Indicators (KPIs): Number of new partners successfully recruited and onboarded. Growth in partner-driven revenue and market share. Successful execution of partner education and development plans via Pathfinder+. Partner satisfaction and retention rates. Strength and quality of vendor relationships. Success rate of bids supported, and revenue generated through them.
16/06/2025
Full time
Title: Business Development Manager - Software Division Location: Our Newbury Office (role is hybrid 3 days in the office 2 days from home) with the expectation for daily customer/vendor visits either F2F or Virtual Hours: 9am - 5.30pm Monday to Friday Salary: Up to £40k per annum + Up to £20k per annum OTE + £5,400pa car allowance Term: Permanent The Role The Business Development Manager (BDM) has a key role within our client's specialist business divisions, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives. What will you be doing? Partner Recruitment and Engagement Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners/vendors Develop tailored strategies to recruit high-potential partners and onboard them effectively. Ensure new partners understand the benefits and commercial opportunities of working with our client and its vendors. Partner Development and Enablement Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio. Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement. Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns. Monitor partner performance and provide guidance to help them achieve their growth objectives. Vendor Expertise and Relationship Management Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models. Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations. Represent the client in vendor meetings, events, and initiatives to advocate for the division s goals and priorities. Account Management for Aligned Accounts Adopt account management responsibilities for accounts that are highly aligned with the division s technology and demonstrate significant value and growth potential. Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations. Develop and implement strategic growth plans tailored to these accounts, focusing on maximising their potential and driving incremental revenue. Build strong relationships with key stakeholders within these accounts, acting as the primary commercial contact and trusted advisor. Monitor account performance, identify opportunities for growth, and address any challenges proactively to maintain high levels of satisfaction and engagement. Operational Support Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes. Support operations teams to optimise product supply and ensure efficient stock management. Work with vendor operations and marketing teams to execute and follow up on offers and campaigns, especially those aimed at moving old and aging stock. Bid Support and Commercial Leadership Serve as the commercial point of contact to support bids, ensuring alignment between partners and vendors. Provide commercial insights and recommendations to strengthen bid proposals and improve win rates. Work closely with internal teams to ensure bids are competitive and deliver value to all stakeholders. Partner/Vendor Interaction and Collaboration Facilitate open communication and collaboration between partners and vendors to drive successful outcomes. Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships. Ensure alignment on shared goals and objectives between all parties. Market Insights and Strategic Planning Stay updated on market trends, competitor activities, and emerging technologies within the Hardware/Software/Services sector. Provide insights and recommendations to influence the division s strategy and priorities. Identify new opportunities for growth and innovation within the partner and vendor ecosystem. Requirements: Qualifications and Experience: Proven experience in business development, partner management, or a similar role. Experience working in the Converged Communications industry is preferred. Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite. Skills and Competencies: Strong interpersonal and relationship-building skills. Proven experience in partner recruitment, development, and management. Expertise in vendor benefits, commercial models, and product positioning. Excellent project management and organisational abilities. Ability to collaborate across teams and work in a fast-paced environment. Strong negotiation and problem-solving skills. Knowledge of the Converged Communications industry and market trends. Exceptional communication, presentation, and training skills. Key Performance Indicators (KPIs): Number of new partners successfully recruited and onboarded. Growth in partner-driven revenue and market share. Successful execution of partner education and development plans via Pathfinder+. Partner satisfaction and retention rates. Strength and quality of vendor relationships. Success rate of bids supported, and revenue generated through them.
We are excited to offer a fantastic opportunity for an Network Administrator to join our dynamic NMC NE Account team in Perth on a Permanent basis. This is a Part Time role working 16 hours per week, Tuesday and Wednesday, 8 hours per day . In this role , you will support the Network Manager by undertaking the delivery of the liaison, coordination and management service necessary to minimise the impact of all roadworks, incidents and events occurring on or near the Trunk Road network of the Unit to minimise delays and congestion to Transport Scotland customers. What You'll Do: Be the first point of contact within the Operating Company for all roadworks undertaken by the Operating Company, all roadworks undertaken by third parties Incidents and Events Liaise and communicate with relevant Operational Partners and disseminate accurate and timely information to assist in the effective delivery and coordination of Operations including Incidents and Special Events occurring on or near the Unit during roadworks. Coordinate, monitor and control all roadworks, incidents and events to minimise road closures, potential impacts and conflicts and maximise the capacity of the Trunk Road network, using the Roadworks Module, Scottish Road Works Register, Traffic Scotland Service website and other relevant systems where necessary and undertaking periodic site visits to assess the implementation and impact of roadworks and events. Own and manage the Roadworks Module. Implement escalation procedures for roadworks, incidents and events which exceed allowable delay thresholds. Evaluate the impact of roadworks, incidents and events to identify improvements for future roadworks and events with similar impacts. Liaise with the Incident Liaison Officers and relevant Operational Partners in dealing with Incidents occurring during roadworks; such liaison including coordination of the activation and implementation of Standard Incident Diversion Routes. Support the Network Manager in delivering the Operating Company's duties and responsibilities in relation to Legislation. Utilise and manage support personnel on specific tasks relating to the planning and implementation of roadworks or Special Event s including coordinating, mobilising, deploying and supervising traffic management arrangements and evaluating their impact. Provide reports on the impact of the Operating Company's activities on the journey time reliability of the Trunk Road network with recommendations for proposed improvements. Liaising with relevant Operational Partners to ensure the Operating Company's procedures and working practices when carrying out Operations on the Unit are fully compatible with the Network Operations Service Providers operational procedures for the public transport corridor. Support the Incident Liaison Officers in managing the delivery of the Trunk Road Incident Support Service and Incident Support Units' requirements. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Must have demonstrable appropriate experience within their role working on a trunk road maintenance Contract or having successfully fulfilled a role of a similar nature. You will have extensive experience with the Scottish network which has helped you gain excellent customer service and commercial knowledge. Ideally have a qualification in Civil Engineering or have a similar to HNC level with experience of Highways Maintenance Operations or have demonstrable experience in a similar role. Due to the nature of the role, ideally you will hold full Drivers Licence. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
16/06/2025
Full time
We are excited to offer a fantastic opportunity for an Network Administrator to join our dynamic NMC NE Account team in Perth on a Permanent basis. This is a Part Time role working 16 hours per week, Tuesday and Wednesday, 8 hours per day . In this role , you will support the Network Manager by undertaking the delivery of the liaison, coordination and management service necessary to minimise the impact of all roadworks, incidents and events occurring on or near the Trunk Road network of the Unit to minimise delays and congestion to Transport Scotland customers. What You'll Do: Be the first point of contact within the Operating Company for all roadworks undertaken by the Operating Company, all roadworks undertaken by third parties Incidents and Events Liaise and communicate with relevant Operational Partners and disseminate accurate and timely information to assist in the effective delivery and coordination of Operations including Incidents and Special Events occurring on or near the Unit during roadworks. Coordinate, monitor and control all roadworks, incidents and events to minimise road closures, potential impacts and conflicts and maximise the capacity of the Trunk Road network, using the Roadworks Module, Scottish Road Works Register, Traffic Scotland Service website and other relevant systems where necessary and undertaking periodic site visits to assess the implementation and impact of roadworks and events. Own and manage the Roadworks Module. Implement escalation procedures for roadworks, incidents and events which exceed allowable delay thresholds. Evaluate the impact of roadworks, incidents and events to identify improvements for future roadworks and events with similar impacts. Liaise with the Incident Liaison Officers and relevant Operational Partners in dealing with Incidents occurring during roadworks; such liaison including coordination of the activation and implementation of Standard Incident Diversion Routes. Support the Network Manager in delivering the Operating Company's duties and responsibilities in relation to Legislation. Utilise and manage support personnel on specific tasks relating to the planning and implementation of roadworks or Special Event s including coordinating, mobilising, deploying and supervising traffic management arrangements and evaluating their impact. Provide reports on the impact of the Operating Company's activities on the journey time reliability of the Trunk Road network with recommendations for proposed improvements. Liaising with relevant Operational Partners to ensure the Operating Company's procedures and working practices when carrying out Operations on the Unit are fully compatible with the Network Operations Service Providers operational procedures for the public transport corridor. Support the Incident Liaison Officers in managing the delivery of the Trunk Road Incident Support Service and Incident Support Units' requirements. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Must have demonstrable appropriate experience within their role working on a trunk road maintenance Contract or having successfully fulfilled a role of a similar nature. You will have extensive experience with the Scottish network which has helped you gain excellent customer service and commercial knowledge. Ideally have a qualification in Civil Engineering or have a similar to HNC level with experience of Highways Maintenance Operations or have demonstrable experience in a similar role. Due to the nature of the role, ideally you will hold full Drivers Licence. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Your new company Join a purpose-driven organisation at the heart of the UK's recreational and competitive water sports community, where innovation and digital transformation are key to delivering exceptional experiences. This is an exciting opportunity for a Digital Product Manager to take ownership of a diverse ecosystem of platforms and systems that support a wide range of services and stakeholders. You'll be the go-to expert and super user across multiple digital tools, managing relationships with system providers, triaging internal requests, and leading the implementation of new systems that enhance operational efficiency. In this hands-on role, you'll also oversee the relationship with the external website platform agency, helping shape the future of the organisation's digital presence. While coding isn't required, you'll need to be technically confident and comfortable navigating and configuring platforms to support teams across the business. If you thrive in a collaborative environment, enjoy solving problems, and are passionate about making digital systems work smarter for people, this could be the perfect. Your new role Are you a hands-on digital systems expert who thrives on making tools and platforms work smarter for people? I'm looking for a Digital Product Manager to join a mission-led organisation that's undergoing an exciting digital transformation. This is a pivotal role where you'll act as the technical lead across a suite of digital platforms, ensuring they're optimised, integrated, and aligned with the organization's strategic goals. In this role, you'll be the go-to expert for all internal digital tools-owning documentation, managing integrations, and ensuring smooth day-to-day operations. You'll work closely with internal teams and external partners to support the development and evolution of platforms, including the website, digital asset management system, learning management systems, and events tools. You'll lead on systems analysis to help shape a future-ready digital ecosystem, including the development of a single customer view. As a super-user, you'll triage requests, manage new system setups, and ensure knowledge is shared across departments. You'll also line-manage two direct reports and collaborate with the Head of Digital to bring the wider digital strategy to life. What you'll need to succeed You'll need a strong background in managing and improving digital systems across a complex organisation. You'll bring hands-on experience with a wide range of tools such as CMS, DAM, PIM, CRM, and learning management systems, and understand how to integrate them effectively to streamline operations. You'll have a solid grasp of system analysis, data process management, and GDPR best practices, with a track record of identifying inefficiencies and implementing scalable, user-focused solutions. You'll be confident managing external agencies and app developers, leading re-platforming projects, and documenting complex systems across multiple departments. Strong communication and influencing skills are essential, as you'll be working with stakeholders at all levels to drive change and adoption. You'll be a team player who can work independently when needed, with proven experience in project management and delivering digital improvements through structured, stakeholder-led processes. If you've previously worked in a digital technical lead role and enjoy bringing clarity and cohesion to disparate systems, this could be your ideal next step. What you'll get in return 33 days holiday including public holidays pro rata Your Birthday Day off 10% contribution to a Personal Pension Scheme Volunteering days Free charging point for electric vehicles whilst on your working days at the office Free Life Insurance Discounts platform for retail, entertainment, holidays & gym membership Social Events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/06/2025
Full time
Your new company Join a purpose-driven organisation at the heart of the UK's recreational and competitive water sports community, where innovation and digital transformation are key to delivering exceptional experiences. This is an exciting opportunity for a Digital Product Manager to take ownership of a diverse ecosystem of platforms and systems that support a wide range of services and stakeholders. You'll be the go-to expert and super user across multiple digital tools, managing relationships with system providers, triaging internal requests, and leading the implementation of new systems that enhance operational efficiency. In this hands-on role, you'll also oversee the relationship with the external website platform agency, helping shape the future of the organisation's digital presence. While coding isn't required, you'll need to be technically confident and comfortable navigating and configuring platforms to support teams across the business. If you thrive in a collaborative environment, enjoy solving problems, and are passionate about making digital systems work smarter for people, this could be the perfect. Your new role Are you a hands-on digital systems expert who thrives on making tools and platforms work smarter for people? I'm looking for a Digital Product Manager to join a mission-led organisation that's undergoing an exciting digital transformation. This is a pivotal role where you'll act as the technical lead across a suite of digital platforms, ensuring they're optimised, integrated, and aligned with the organization's strategic goals. In this role, you'll be the go-to expert for all internal digital tools-owning documentation, managing integrations, and ensuring smooth day-to-day operations. You'll work closely with internal teams and external partners to support the development and evolution of platforms, including the website, digital asset management system, learning management systems, and events tools. You'll lead on systems analysis to help shape a future-ready digital ecosystem, including the development of a single customer view. As a super-user, you'll triage requests, manage new system setups, and ensure knowledge is shared across departments. You'll also line-manage two direct reports and collaborate with the Head of Digital to bring the wider digital strategy to life. What you'll need to succeed You'll need a strong background in managing and improving digital systems across a complex organisation. You'll bring hands-on experience with a wide range of tools such as CMS, DAM, PIM, CRM, and learning management systems, and understand how to integrate them effectively to streamline operations. You'll have a solid grasp of system analysis, data process management, and GDPR best practices, with a track record of identifying inefficiencies and implementing scalable, user-focused solutions. You'll be confident managing external agencies and app developers, leading re-platforming projects, and documenting complex systems across multiple departments. Strong communication and influencing skills are essential, as you'll be working with stakeholders at all levels to drive change and adoption. You'll be a team player who can work independently when needed, with proven experience in project management and delivering digital improvements through structured, stakeholder-led processes. If you've previously worked in a digital technical lead role and enjoy bringing clarity and cohesion to disparate systems, this could be your ideal next step. What you'll get in return 33 days holiday including public holidays pro rata Your Birthday Day off 10% contribution to a Personal Pension Scheme Volunteering days Free charging point for electric vehicles whilst on your working days at the office Free Life Insurance Discounts platform for retail, entertainment, holidays & gym membership Social Events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
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