73 jobs found

Contract Role - ServiceNow Developer (Banking) - Glasgow/Hybrid/Remote - 12 months initial - Inside IR35 We are seeking a skilled ServiceNow Developer to join a major banking client in Glasgow on a 12-month contract. The successful candidate will play a key role in the design, development, and enhancement of the bank's ServiceNow platform - supporting transformation and automation initiatives across IT and business operations. This is an excellent opportunity for an experienced developer to work within a high-performing team, contributing to one of the bank's most strategic ServiceNow programmes. Role Overview: * Job Title: ServiceNow Developer (Banking) * Location: Glasgow/Hybrid/Remote * Contract Type: Contract * Duration: 12 months initial * Sector: Banking Required Skills & Experience * Proven experience as a ServiceNow Developer/ServiceNow Consultant within the banking or financial services sector (highly desirable). * Strong technical expertise in ServiceNow configuration, customisation, Scripting (JavaScript, Glide), and workflow design. * Experience with modules such as ITSM, ITOM, or CMDB. * Solid understanding of ServiceNow architecture and best practices. * Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. * Strong knowledge of Agile methodologies and experience working in Agile environments. * Excellent problem-solving skills and ability to work independently and collaboratively in a fast-paced environment. * Relevant ServiceNow certifications (eg Certified System Administrator (CSA), Certified Application Developer (CAD), or higher). Please feel free to contact myself - Daisy Nguyen see below at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Integration Specialist - AWS and Azure Outside IR35 Stevenage - 3 days on site 3 months initial contract must hold or be eligible for UK SC clearance Brief I'm looking for a skilled Integration Engineer to join our software and integration team on a 3-month contract. You'll design build, and document integrations across AWS and Azure platforms ensuring seamless data flow between systems. This is a hands-on role where you'll work closely with software engineers, business analysts, architects, and QA teams to deliver secure, scalable, and maintainable integration solutions. Key Responsibilities Design, develop, and implement integrations across AWS and Azure including low-code / no-code solutions Collab with business analysts and architects to translate requirements into technical designs Configure and maintain API-based , event-driven , and batch integrations between SaaS and on-prem solutions Support testing and deployment pipelines (CI/CD) for integration solutions Required Skills Proven experience with low-code / no-code integration tools (Power Automate, Azure Logic Apps, AWS AppFlow, MuleSoft Composer) Strong understanding of cloud services and architectures in AWS / Azure Familiarity with API design and management , REST/SOAP , and event-driven architectures Hands-on experience with Python, JavaScript, or ETL / data transformati on tools Knowledge of SaaS platforms such as Salesforce, ServiceNow, SAP, or Pega Awareness of DevOps, CI/CD, and version control (Git, Azure DevOps, etc.) Excellent communication and documentation skills. Desirable Skills Experience working in secure and governed cloud environments Bachelor's degree in computer science, IT, or related fields Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

AWS Consultant (Amazon Connect Specialist) Contract: 6 months Location: Remote Rate: 400 per day Your New Role A leading technology consultancy is seeking an AWS Consultant with a specialism in Amazon Connect to design and deliver scalable, customer-centric contact-centre solutions for an enterprise client. This position blends AWS solution design with hands-on configuration and implementation, suited to someone who combines strong technical capability with confident stakeholder engagement. You will take ownership from requirements gathering through to design, documentation, and delivery within the AWS ecosystem, guiding clients toward best-practice architecture while working closely with engineers throughout implementation. Your Responsibilities Lead the design, configuration, and delivery of Amazon Connect environments within AWS. Engage with customer and business stakeholders to capture, refine, and document requirements. Produce high-quality solution and architecture documentation. Collaborate with developers and engineers to ensure design alignment during build and test phases. Advise on AWS architectural best practice and contact-centre optimisation. Support automation and integration initiatives to enhance scalability and performance. You Will Have Strong, recent experience designing and delivering Amazon Connect solutions. Broad understanding of AWS services including Lambda, S3, API Gateway, IAM, and CloudWatch. Confidence leading technical and business discussions with stakeholders. Experience producing clear technical design and architecture documentation. Ability to work hands-on alongside development teams during delivery. Desirable Skills Experience with JavaScript and/or Python for custom integrations or automation. Knowledge of Terraform, AWS CDK, or other CI/CD tooling. Background integrating Amazon Connect with CRM or workflow platforms such as Salesforce, Dynamics, or ServiceNow. AWS certifications (Solutions Architect Associate or Professional) highly beneficial.

Are you a ServiceNow pro who loves shaping great experiences? We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Technical background Be the technical go-to person for the team - helping guide consultants and developers during delivery. Design and oversee integrations Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow GRC/HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Please apply with a detailed CV to be contacted!

ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - 75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure it all runs like clockwork. Whether it's ITSM, ITOM, GenAI, or UI Builder, you'll know how to get the best out of it. You'll also be guiding developers, consultants, and PMs to make sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work spotting opportunities to automate, streamline, and improve. You'll also get involved in internal innovation, shaping new ideas, writing the odd whitepaper, and helping win new work. What We're After: You might already be an Architect, or you're a strong Developer ready to step up. Either way, you've got solid platform experience, a few certs under your belt (System Admin, Implementation Specialist, etc.), and you're comfortable talking both tech and business. You've worked across different modules and know how to tie it all together into something that delivers real value. You're confident leading teams, working with clients, and making decisions that stick. Bonus points if you've worked in agile setups, used modelling tools like BPMN/UML, and have a decent handle on scripting and integrations. But more than anything, we want someone who's curious, collaborative, and up for a challenge. What's In It For You: Up to 75k base + performance bonus Flexible benefits tailored to your lifestyle Mental health and wellbeing support Fancy it? I'm looking to get CVs out for this ASAP so send your CV in for immediate consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - £75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure it all runs like clockwork. Whether it's ITSM, ITOM, GenAI, or UI Builder, you'll know how to get the best out of it. You'll also be guiding developers, consultants, and PMs to make sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work spotting opportunities to automate, streamline, and improve. You'll also get involved in internal innovation, shaping new ideas, writing the odd whitepaper, and helping win new work. What We're After: You might already be an Architect, or you're a strong Developer ready to step up. Either way, you've got solid platform experience, a few certs under your belt (System Admin, Implementation Specialist, etc.), and you're comfortable talking both tech and business. You've worked across different modules and know how to tie it all together into something that delivers real value. You're confident leading teams, working with clients, and making decisions that stick. Bonus points if you've worked in agile setups, used modelling tools like BPMN/UML, and have a decent handle on Scripting and integrations. But more than anything, we want someone who's curious, collaborative, and up for a challenge. What's In It For You: Up to £75k base + performance bonus Flexible benefits tailored to your lifestyle Mental health and wellbeing support Fancy it? I'm looking to get CVs out for this ASAP so send your CV in for immediate consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Job Title: Solutions Architect - Service Management Location: Leeds (Hybrid) Type: Permanent, Full-Time Salary : 75,000- 85,000 + Benefits A market leading client is looking for a Solutions Architect who has excellent service integration and management experience. We are seeking a strategic and technically adept Solutions Architect to lead the design and evolution of our service management capabilities, ensuring alignment with ITIL best practices and enterprise architecture standards. This role is pivotal in aligning business goals with technology strategy, ensuring scalable, secure and and future-ready architecture As the Solution Architect for Service Management, you'll be responsible for architecting scalable, integrated, and ITIL-aligned service solutions across our technology landscape. You'll work closely with service owners, process leads, and technical teams to ensure that service management processes, tools, and data models support business objectives and operational efficiency. Responsibilities Key Responsibilities: Lead the design of service integration and management processes and workflows aligned with ITIL principles. Collaborate with enterprise architects to ensure architectural consistency and strategic alignment. Develop integration strategies for service management tools, ensuring interoperability and automation. Provide architectural governance across service delivery, incident, problem, change, and configuration management. Define the architectural framework for Service Integration and Service Management tooling. Experience Deep understanding of ITIL frameworks and their application in enterprise environments. Proven experience as a Solution Architect in ITSM, service integration and service mapping. Hands-on experience with platforms like ServiceNow, BMC Remedy, or equivalent. Excellent communication and stakeholder engagement skills. Ability to balance strategic vision with practical implementation. If the role is of interest please get in contact.

About the team The Digital Services team are responsible for supporting all applications, infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers mission critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews About the role We're looking for a proactive and experienced IT Support Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. The role is a hybrid role that will include onsite attendance at our office in Stevenage on a weekly basis You will be responsible for: The day-to-day support of all applications, infrastructure and communications equipment Management of Service Desk, 2nd and 3rd line engineers Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical designs and specifications Delivery of projects within timescales and within budget The Incidents and Problems process for Digital Services Being an active member of the Change Control Board, Service Reviews and Project meetings You will also be required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable and secure service delivery Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive continuous improvement This role requires the ability to travel independently throughout the county including to locations, and during times, where public transport may not be available Desirable Hands-on experience working within Microsoft Azure environments, including familiarity with its services, architecture, and operational best practices Experience working with SQL databases, including querying and data management. Proficient user of Microsoft Office 365 and SharePoint, with an understanding of collaboration and document management features. Demonstrated project management experience, including planning, execution, and stakeholder coordination. Understanding of public sector procurement processes, including compliance and vendor engagement. Experience in asset management, including tracking, lifecycle management, and reporting. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes. What You'll Be Doing Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more. Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions. Be the technical go-to person for the team - helping guide consultants and developers during delivery. Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve. Make sure our designs follow best practices and deliver value - not just functionality. What You Bring Hands-on experience with ServiceNow HRSD - ideally across multiple modules. Solid understanding of ServiceNow architecture, integrations, and platform capabilities. Experience leading end-to-end implementations or solution design for enterprise clients. Great communication skills - you can talk tech with developers and strategy with business leaders. Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus. Eligible for security clearance / ILR

Integrations Engineer - Hybrid/Stevenage Clearance Required: SC Cleared or eligible Are you ready to play a key role in shaping large-scale digital transformation projects across the UK? We're building a new IT & Digital Centre of Excellence (CoE) dedicated to delivering cutting-edge technology solutions for both public and private sector programmes - and we're looking for an Integration Engineer to join our growing Software & Integration team. As an Integration Engineer, you'll design, build, and document integrations across multiple cloud platforms, enabling seamless data flow between critical systems. You'll collaborate with a diverse team of software engineers, cloud architects, business analysts, and QA specialists to deliver scalable, secure, and maintainable integration solutions that drive real-world impact. Design, develop, and implement integrations in AWS and Azure , including low-code environments. Hands-on experience with low-code/no-code integration platforms (AWS, Azure, Power Automate, or MuleSoft Composer). Strong understanding of cloud architectures in AWS and/or Azure. Familiarity with API design , REST/SOAP services , and event-driven architectures . Proven ability to document technical solutions and data flows. Good knowledge of DevOps principles , CI/CD , and version control . Experience integrating systems such as ServiceNow, SAP, Salesforce, or Pega . If you're passionate about Integration - this is a project you'll want to be working on! Contact for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Fantastic opportunity for an expert SharePoint Developer to work on a new Project that is groundbreaking! You will provide software development skills at a subsystem level and work as part of a team taking ownership to specify, develop and test the sub-system; also being responsible for varying specialist services which involve the choice and application of diverse processes, systems and techniques. Office based in Farnborough. SC Cleared or eligible for SC. What you'll be doing: SharePoint SME to build SharePoint solutions that are both Resilient and Fault tolerant, able to fail-over to alternative instances in a secondary datacenter. Build workflows and automation using Power Automate, Power Apps, and custom SharePoint Framework (SPFx) components. Establish lists, libraries, and content types to support business processes and governance requirements. Implement secure access and permissions models in line with organizational and MOD/NCSC policies. Integrate SharePoint with other enterprise systems (e.g. ServiceNow, Power BI, Azure, and legacy systems). Customise the SharePoint user experience through modern UI design, scripting (JavaScript/TypeScript), and web part development. What you'll bring: ? Extensive experience in SharePoint development (Online and/or On-Premise). Strong understanding of SharePoint architecture, administration, and configuration. Experience developing with SharePoint Framework (SPFx). Advanced SharePoint automation techniques for the Automation of new SharePoint instances. REST APIs and Microsoft Graph. Knowledge of Azure AD integration, permissions, and authentication models. Understanding of information governance, document management, and metadata design. Experience with Agile and DevOps delivery practices. Ability to produce clear documentation, including technical designs and release notes. It would be great if you had: Experience working within secure environments (MOD, Defence, Government). Knowledge of security accreditation processes or NCSC guidelines. Experience in migration tools (ShareGate, Metalogix, etc.). Understanding of CI/CD pipelines for SharePoint. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Farnborough Security Clearance Level: SC Cleared or eligible. Internal Recruiter: Jane Salary: To £65K £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.

We have a current opportunity for a Senior InfoSec Advisor (IRM Manager) on a 12 month PAYE contract basis Key Responsibilities Discovery & Portfolio Shaping Run discovery with process owners; agree scope, outcomes and success measures; map AS-IS / TO-BE and identify simplification opportunities. Elicit and document requirements (user stories/use cases, acceptance criteria); maintain traceability into testing and release. Shape a value-based roadmap and backlog (configuration vs. enhancement vs. process change) with clear options and impacts. Delivery & Change Enablement Build and manage plans, RAID and release calendars; govern scope and change control. Coordinate UAT, readiness, training and communications; run cutover/hypercare and track benefits realisation. Provide concise status/risk reporting to functional leadership and PMO. Integrations, Data & Non-Functionals Lead outcomes across APIs/middleware and batch/file jobs; agree monitoring and error-handling standards with AMS. Embed Non-Functional Requirements, performance, availability, supportability and ensuring solutions are supportable by operations. Champion data quality, reconciliations and reporting enablement; maintain interface contracts and runbooks. Controls, Risk & Compliance Embed SoD, Joiner-Mover-Leaver and GDPR controls; maintain audit-ready evidence. Coordinate with Information Risk Management and Architecture on risk acceptance and remediation. Vendor & AMS Governance Act as day-to-day interface to AMS and ISVs: prioritise backlog, agree estimates/timelines; manage SOWs, Service Level Agreements, KPIs and Service Improvement Plans. Ensure clean handover to BAU with updated documentation and knowledge articles. Service Operations (SME / L3 coordination) Serve as functional SME and L3 escalation: triage complex issues and direct AMS/vendors to resolution. Maintain support models, runbooks and knowledge articles; track service KPIs and drive SIPs. Role Dimensions Multi-application portfolio spanning finance, procurement, maintenance and document/collaboration solutions. Complex stakeholder set across business functions, AMS and ISVs; measurable outcomes and adoption focus. Role Requirements 7+ years in application change delivery as a PM/BA across enterprise platforms. Proven delivery of enhancements/upgrades/integrations with AMS/ISVs; strong UAT, cutover and hypercare leadership. Integration literacy (APIs/middleware), data quality mindset and documentation discipline; ways of working aligned to ITIL v4 and PMO governance. Excellent stakeholder communication; experience with IT Service Management (ITSM) tools (e.g., ServiceNow) and Agile/Scrum or PRINCE2. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

We have a current opportunity for a Senior InfoSec Advisor (IRM Manager) on a 12 month PAYE contract basis. The position will be based in Aberdeen and will have a 3/2 hybrid working pattern Key ResponsibilitiesRisk Assessment & Secure by Design Perform structured IT and information security risk assessments and threat modelling for new IT platforms, systems, and applications and for material changes. Provide security architecture advice (patterns, guardrails) aligned to NIST CSF / ISO 27001 and company standards. Define and agree control selection (prevent/detect/correct) proportionate to risk, including identity, data and platform controls. Conduct IT control walkthroughs to validate design and operating effectiveness; document evidence and issues. LOD2 Assurance & Critical Assets Own the LOD2 assurance plan with specific focus on critical assets and safety-related systems; define test scopes, frequency and metrics. Track high-risk deviations and risk acceptances; drive remediation and report residual risk to the CISO, CIO and business risk owners. OT / ICS Security Own the LOD2 assurance plan across OT sites against the OT security standard, deciding the order and frequency of assessments aligned to risk and risk appetite. Provide OT security advisory in relation to OT security standards alignment across all OT sites, advocating for segmentation, zoning, secure remote access, security monitoring and patching controls in line with ISA/IEC 62443. Supplier & Third-Party Assurance (with Procurement) Run supplier assurance in collaboration Procurement including, pre contract due diligence, control reviews, and ongoing attestation for Suppliers and Third Parties. Collaborate with Legal to ensure that contractual SLAs/KPIs include security requirements and be involved in remediation where gaps exist. Reporting & Governance Maintain risk registers, control libraries and test plans; provide CIO-ready reporting on issues and residual risk. Coordinate with the Business and 1st Line risk owners, as well as with the Assurance parties such as Internal Audit (LOD3) and the major IT and SOC managed service providers to close control gaps, and feed lessons learnt into standards and patterns. Role Dimensions Organisation-wide information security remit across corporate IT and OT; frequent engagement with IT Operations, OT Engineering, HSSE, Finance, Procurement and Legal. Direct influence on risk mitigation options and plans, acting as a trusted advisor. Mix of advisory, oversight and hands-on walkthroughs; pragmatic, proportionate risk approach. Role Requirements 7+ years in information risk, security assurance or IT audit within regulated, safety-critical or industrial environments (energy/oil & gas preferred). Strong knowledge of NIST CSF, ISO 27001, UK GDPR and supplier assurance practices; familiarity with the UK CAF is desirable. Proven experience running compliance and assurance functions, Secure-by-Design reviews, and control testing (for design & operating effectiveness). Solid grasp of OT/ICS risk and understanding of SCADA/PI/EC interfaces. Skilled at stakeholder management and risk communication to senior audiences (clear, concise, business-outcome focused). Tooling familiarity: GRC/IRM platforms (e.g., ServiceNow), and common cloud services (M365/Azure) for workflows and evidence capture. Advantageous Certifications: Governance & Audit: ISO 27001 Lead Auditor, CISM Architecture & Design: SABSA, CISSP OT/ICS: SANS GICSP, ISA/IEC 62443 Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

Solution Architect - ServiceNow Remote working Salary 90k - 110k I am recruiting on behalf of a leading ServiceNow partner who are looking to recruit for a ServiceNow Solution Architect to join their team. This role will require you to use your technical knowledge alongside your experience of stakeholder management to drive success across a multitude of modules, including TPSM, FSM, ITSM, CSM, HRSD project lifecycle. You will be tasked with: Translating complex business requirements and leading the architecture and design of ServiceNow solutions, in line with customer needs and requirements. Supporting pre-sales activities including solution shaping, proposal development, and customer presentations. Defining and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Guiding cross-functional teams across design, development, and deployment, ensuring architectural coherence. Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems. To be successful in the role, you will need: Proven experience in a ServiceNow Architect role with experience in delivering TPSM, FSM, ITSM, CSM, HRSD implementations. Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) desirable, however equivalent experience or skills are also valued. Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments.

Principal AWS Architect Location: Glasgow, Scotland, United Kingdom (Hybrid with some travel ) Salary: Excellent rate DOE Role Overview Our client are looking for an experienced Principal AWS Contact Centre Architect to design and deliver cloud-based contact centre solutions at enterprise scale. This role is instrumental in shaping digital transformation initiatives, ensuring regulatory compliance, and implementing secure, resilient, and scalable systems that support omnichannel customer engagement. The ideal candidate will have hands-on experience delivering AWS contact centre solutions, migrating from legacy platforms, and aligning architecture decisions with industry best practices and compliance requirements. Key Responsibilities Architecture & Design Develop robust architecture for contact centre environments spanning voice, chat, and task channels, ensuring high availability, disaster recovery, and multi-region redundancy. Apply AWS Well-Architected Framework principles, embedding enterprise standards for security, cost efficiency, and operational sustainability. Implementation & Migration Lead full-scale migrations from legacy platforms (e.g., Avaya, Cisco, Genesys) to AWS Connect. Design and deploy IVR/contact flows, Amazon Lex conversational bots, analytics tools, and agent support solutions. Integration & Ecosystem Development Architect seamless integrations with CRM and ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM tools, and identity management systems. Build API-driven architectures and real-time analytics pipelines leveraging AWS services such as Lambda, EventBridge, Kinesis, Glue, Athena, and CloudWatch. Security & Compliance Implement IAM policies, KMS encryption, VPC networking, and PrivateLink to secure data and connectivity. Ensure adherence to GDPR, PCI-DSS, ISO 27001, and industry-specific standards. Develop data retention policies, privacy impact frameworks, and procedures for emergency call handling. DevOps & Automation Establish CI/CD pipelines for Lambda, Lex bots, contact flows, and infrastructure using CloudFormation, Terraform, or CDK. Introduce automated testing, version control, and repeatable deployment practices. Operational Leadership Monitor KPIs/SLAs including AHT, CSAT/NPS, and abandonment rates via dashboards. Drive capacity planning, incident management, and continuous service improvement initiatives. Stakeholder & Governance Engagement Facilitate executive-level workshops, translating business needs into technical roadmaps. Prepare TCO/ROI analyses, investment cases, and maintain audit-ready documentation. Required Experience & Skills 15+ years in architecture or engineering roles, including 10+ years in contact centre technologies. Minimum 5 years implementing AWS Connect solutions at enterprise scale with complex integrations. Proficient with AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong understanding of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001). Hands-on experience with Infrastructure as Code (CloudFormation, Terraform, CDK) and serverless development (Node.js/Python). Preferred Qualifications AWS Solutions Architect - Professional or equivalent certification. Experience with Amazon Connect features: Contact Lens, Wisdom/Q, Voice ID, and outbound campaigns. Familiarity with regulated sectors such as healthcare or public services. Understanding of SIP, telephony routing, and telecom regulations. Performance Goals Deliver a secure, compliant, and resilient AWS contact centre architecture. Maintain high standard platform availability while improving CSAT/NPS metrics. Complete migrations from legacy systems within agreed timeframes and governance standards. Travel & Location Based in Glasgow, Scotland, this hybrid role involves some travel for workshops, cutovers, and vendor engagement.

ServiceNow Architect - Hybrid (UK-wide, once/month office + client travel) - 75k + bonus We're on the lookout for a ServiceNow Architect who knows their way around the platform and isn't afraid to get stuck in. You'll be joining a solid team working with big-name clients on proper transformation projects, not just tweaking forms or fiddling with workflows. You don't have to have bags of experience, but ideally you'll come from a consultancy background and have done some work in the ServiceNow Architecture space. If you're someone who enjoys solving chunky problems, building slick solutions, and having a real say in how things get done, this could be right up your street. What You'll Be Doing: You'll be front and centre when it comes to shaping how ServiceNow fits into the wider business and tech landscape. That means working closely with clients to understand what they actually need, mapping out the journey, and designing the architecture to get them there. You'll be hands-on with the platform - building, configuring, and making sure it all runs like clockwork. Whether it's ITSM, ITOM, GenAI, or UI Builder, you'll know how to get the best out of it. You'll also be guiding developers, consultants, and PMs to make sure everyone's pulling in the same direction. And it's not just about the tech. You'll be helping clients rethink how they work spotting opportunities to automate, streamline, and improve. You'll also get involved in internal innovation, shaping new ideas, writing the odd whitepaper, and helping win new work. What We're After: You might already be an Architect, or you're a strong Developer ready to step up. Either way, you've got solid platform experience, a few certs under your belt (System Admin, Implementation Specialist, etc.), and you're comfortable talking both tech and business. You've worked across different modules and know how to tie it all together into something that delivers real value. You're confident leading teams, working with clients, and making decisions that stick. Bonus points if you've worked in agile setups, used modelling tools like BPMN/UML, and have a decent handle on scripting and integrations. But more than anything, we want someone who's curious, collaborative, and up for a challenge. What's In It For You: Up to 75k base + performance bonus Flexible benefits tailored to your lifestyle Mental health and wellbeing support Fancy it? I'm looking to get CVs out for this ASAP so send your CV in for immediate consideration on this one. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.