37 jobs found

Posted on: 28/05/2026 - Application Deadline: 11/06/2026 Are you ready to chart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level The Technology Projects and Development department leads our technology improvement programme, focused on strengthening our IT estate, reducing costs, mitigating risk, and delivering technical enhancements. Our ServiceNow team plays a critical role in managing, maintaining, and developing the organisation's core IT Service Management (ITSM) platform. The team delivers platform enhancements, oversees daily operational checks-including integrations, Discovery, and LDAP sync-and provides high quality support to multiple business areas. The ServiceNow team also partners closely with the wider organisation to deliver new features, scoped applications, and technology or business change projects that continue to evolve and optimise our ServiceNow capability. The ServiceNow Developer designs, builds, and enhances secure, scalable solutions on the ServiceNow platform to support Technology Operations and wider business functions, translating complex requirements into high quality technical designs aligned with best practice and governance standards. Working across the full development lifecycle, the role collaborates closely with stakeholders, ITSM teams, product owners, platform administrators, and third party suppliers to ensure reliable service delivery and continual improvement. The developer also contributes to the strategic evolution of the platform by identifying opportunities for automation, improved user experience, and operational efficiency, while maintaining platform stability through regular health checks, integration management, upgrades, and adherence to the Technology Change Management process. What you'll be doing: Design, develop, and implement solutions on the ServiceNow platform including custom applications, integrations, workflows, and automation. Support platform upgrades, testing, and validation activities ensuring stability and continuity across environments. Develop, test, and deploy enhancements following Agile methodologies. Conduct root cause analysis, troubleshoot issues, and resolve defects across modules such as Incident, Problem, Change, CMDB, Service Catalog, Discovery & Service Mapping, and others. Perform data analysis, clean up, configuration synchronisation, and system health checks. Create and maintain technical documentation including solution designs, configurations, release notes, and training material. Collaborate with internal teams and third party suppliers to understand requirements and deliver effective technical outcomes. Ensure all changes follow the Technology Change Management process. Identify opportunities for automation, optimisation, and improved user experience. Who we're looking for: We're looking for an experienced ServiceNow Developer strong technical capability and a continuous improvement mindset. Someone who can shape the platform's future while keeping today's services running smoothly. Extensive hands on experience developing on the ServiceNow platform, including building custom applications, workflows, client/server side scripting, UI policies, business rules, integrations, upgrades and automation solutions against ITSM modules. Familiarity with cloud based platforms, web architectures, and enterprise security principles, ensuring all solutions follow best practice and governance with a strong understanding in IT Support and ITIL process. Able to diagnose and resolve complex platform issues across workflows, integrations, data integrity, and performance, ensuring minimal disruption to services with strong experience in problem solving and investigations. Ability to translate business requirements into well structured technical solutions, ensuring alignment with best practice, platform capability, and stakeholder expectations with experience in design solutions and following development lifecycles. Experience diagnosing multi layered issues involving integrations, data quality, or cross platform dependencies. Experience supporting workshops, requirements gathering sessions, and technical discussions with stakeholders with the ability to interpret complex or incomplete requirements and translate them into viable technical solutions. Able to demonstrate consistent attention to detail, ensuring accuracy in development, testing, and configuration activities with clear communication and prioritisation skills. Other ServiceNow certifications such as Certified; Application Developer (CAD) or ITSM, CMDB, Discovery or other implementation specific certifications. What's in it for you? We reward you for the work you do, whether that's through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non contributory pension (increasing with length of service) Reasonable Adjustments We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at . Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box. What's next? If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking 'apply' below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

Job Overview To manage the efficient delivery of large scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counseling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. Or for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. Key Responsibilities You will act as a Technology Lead for ServiceNow within the HR Technology landscape, partnering with HR stakeholders, programme leads, and technologists to drive HR transformation end to end. You will shape requirements into clear design artefacts and provide design assurance for solutions built on the ServiceNow HR Service Delivery platform by partners. Supporting execution of HR programmes, you will apply leading platform practices guiding delivery teams, managing technical risks, and ensuring alignment with enterprise standards. You will support AI enabled initiatives on the platform, including analytics and emerging AI capabilities, with a focus on scalability, security, and colleague experience. You will also support governance, integration, and risk management across the wider HR technology ecosystem, including Workday and the Microsoft ecosystem. You will participate in security, data, and control forums, overseeing integrations and interfaces to ensure compliance, performance, and risk requirements are met and escalated appropriately. Qualifications You will be ServiceNow certified, with implementation experience across multiple ServiceNow disciplines (including HR Service Delivery), and act as a trusted technical partner who translates HR strategy into well governed, high impact outcomes. To be successful as a ServiceNow Technology Lead - 12 Month Full Time Contract, you should have experience with: ServiceNow platform and HR Service Delivery development including Employee Relations and integrations at enterprise scale; Implementing Platform Analytics supporting management information use cases; Supporting infrastructure such as Workday, Entra, Microsoft Graph, Microsoft365 (Teams, Copilot) at a working knowledge level. Some other highly valued skills may include: Experience implementing NowAssist for Generative and Agentic AI use cases; Experience working with zero copy data architectures; Experience designing and implementing end to end use cases with Workday. You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. This role will be based in either our Glasgow or Northampton office.

Senior ServiceNow CMDB / CSDM Architect Location: Hybrid - Cambridge (2 days onsite per week) Contract: 6 months IR35: Inside IR35 Key Responsibilities Act as the technical design authority for a CMDB uplift programme. Assess and improve CMDB structure, CI classes, attributes, relationships, and CSDM alignment. Support service and application taxonomy remediation and simplification. Review and optimise ServiceNow IRE, source precedence, reconciliation rules, and data ownership. Define authoritative source rules and support integration onboarding controls. Review Discovery outputs and shape service to infrastructure mapping approaches. Advise on Service Mapping readiness, sequencing, and dependency modelling. Design technical controls for ownership, lifecycle management, certification, and data quality. Guide duplicate, orphaned, and stale CI remediation activities. Define CMDB Health rules, dashboards, and data quality measures. Mentor internal ServiceNow specialists and provide knowledge transfer. Required Experience Strong ServiceNow CMDB architecture experience. Hands on CSDM implementation, remediation, or uplift experience. CI class design and relationship modelling expertise. Strong knowledge of ServiceNow IRE, including identification rules, reconciliation rules, and source precedence. Experience with CMDB Health, duplicate management, and data quality controls. Experience with ServiceNow Discovery and discovered infrastructure relationships. Knowledge of Service Mapping concepts and implementation readiness. Experience with CMDB data source integrations. Experience implementing CMDB lifecycle, ownership, and data quality controls. Experience working with existing CMDB environments requiring remediation and improvement. Ability to translate business and governance requirements into ServiceNow technical design. Desirable Experience ServiceNow Certified Implementation Specialist certifications across Discovery, Service Mapping, ITOM, CMDB, or related modules. Experience with Service Graph Connectors. Cloud CMDB integration experience across Azure, AWS, or GCP. Experience with CNAPP or cloud security data feeding CMDB. ITIL SACM / ITSM experience. Experience in large enterprise or regulated environments. Experience mentoring internal teams during a transformation or uplift programme.

Key Responsibilities:Administer and configure core ITSM modules (Incident, Problem, Change, Request).Manage user roles, groups, and access controls.Maintain platform performance, troubleshoot issues, and apply patches/upgrades.Support the implementation of workflows, business rules, UI policies, and catalog items.Assist in CMDB population and maintenance.Develop and maintain reports, dashboards, and scheduled data exports to support business operations and KPIs.Collaborate with the Architect and consultancy partner on platform enhancements.Document configurations, processes, and procedures.Provide end-user support and training as needed.Monitor platform health and usage metrics.Required Skills & Experience:2+ years of experience as a ServiceNow Administrator.Strong understanding of ITSM processes and ServiceNow configuration.Experience with ServiceNow Studio, Flow Designer, and basic scripting.Proficiency in creating and managing reports, dashboards, and Performance Analytics indicators.Familiarity with CMDB and asset management.ServiceNow Certified System Administrator (required).Strong problem-solving and communication skills.Ability to work independently and as part of a cross-functional team.Uniphar - Who we areWith a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.Supply Chain & RetailSupply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.Pharma - On DemandThe On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties.Click here to find out more: About Us - Who we are UnipharCulture at UnipharUniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.SustainabilitySustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.

Head of Delivery and Service Location: London, UK (Hybrid - min 2 days per week in office) Contract: Permanent, Full-time Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance. We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24 7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren. About the Role As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia's delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short term, outcome driven work where required. This role bridges agile project delivery with ITIL aligned service management, ensuring that Appvia's customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end to end delivery lifecycle from engagement inception through to steady state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow. You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer's C suite. This is a hands on leadership role for someone who leads by example and thrives in a fast moving, growth oriented consultancy environment. Interview process - 4 stages Initial conversation with our Talent Acquisition Manager Technical Interview with the Hiring Manager Presentation with Head of Operations/Cloud Architecture Leadership Final Interview Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning: British Citizen or ILR To have resided in the UK for at least the last 5 years Have no criminal records Have no financial irregularities Delivery Management Own the delivery management function across all customer engagements, ensuring projects are delivered on time, within budget, and to agreed scope and quality standards. Establish, continuously improve, and govern Appvia's delivery framework, embedding agile best practices (Scrum, Kanban, SAFe where appropriate) across all teams. Act as the escalation point for delivery risks, blockers, and customer concerns, working proactively to resolve issues before they impact outcomes. Partner with the sales and pre sales teams to shape engagements, define statements of work, and ensure deliverability of commercial commitments. Provide delivery governance through regular reporting, RAID management, and stakeholder communication at all levels. Coach and mentor delivery managers and scrum masters across the business, building a high performing delivery community of practice. Lead Delivery Principal Personally lead delivery on strategic, short term, outcome driven engagements such as Platform Accelerators, Landing Zone deployments, Cloud Assessments, and AI Accelerators. Act as a hands on delivery lead: facilitate ceremonies, remove impediments, and drive pace and focus in cross functional engineering teams. Define and track success metrics for each engagement, ensuring outcomes are evidenced and communicated to customers. Manage the transition from project delivery into managed service operations, ensuring seamless handover with full knowledge transfer. Managed Service Leadership Lead and grow Appvia's Managed Services capability, encompassing 24 7 cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. Establish, negotiate, and manage Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and underpinning contracts with customers and third party providers. Own the service catalogue and ensure it accurately reflects Appvia's managed service offerings and support levels. Implement and manage ITSM tooling (e.g. Jira Service Management, ServiceNow or equivalent) to support efficient service operations and reporting. Chair regular Service Review meetings with customers, providing performance reporting against SLAs, trend analysis, and improvement recommendations. Drive continual service improvement initiatives informed by incident trends, customer feedback, and operational data. Ensure robust Major Incident Management processes are in place, including communication protocols, post incident reviews, and root cause analysis. Own capacity and availability management, including proactive monitoring, scaling recommendations, and FinOps aligned resource optimisation. People & Culture Build, lead, and develop the delivery and service management team, ensuring adequate capacity and capability to meet growing demand. Foster a culture of accountability, transparency, and continuous improvement across delivery and service functions. Represent the delivery and service management function at leadership level, contributing to company strategy and operational planning. About You You are a senior delivery and service management leader with a strong technical grounding, exceptional stakeholder presence, and a genuine passion for agile ways of working. You thrive in client facing roles where you can influence outcomes, lead complex programmes, and own the success of long term customer partnerships. You are comfortable operating in a fast moving, growth oriented environment and can adapt to evolving client needs and service models. You'll bring: A proactive, "get things done" mindset with the ability to take ownership of delivery and service outcomes and drive through ambiguity. Strategic thinking with execution focus - able to map business strategy to delivery plan to operational reality. Customer centric orientation: someone who prioritises client value, anticipates needs, and builds trust and long term partnerships. Collaborative leadership style with the ability to work across internal teams, influence without direct authority, and build shared ownership. Technical curiosity and continuous learning - staying ahead of cloud trends, platform engineering best practices, and ITSM developments. Essential Experience 8+ years' experience in delivery management, service management, or programme leadership within a technology consultancy, managed services provider, or SaaS company. Exemplary agile practitioner with deep, hands on experience across Scrum, Kanban, and scaled agile frameworks (SAFe, LeSS, or equivalent). Experience with IT service management functions, with comprehensive knowledge of ITIL 4 (or ITIL v3) across the service lifecycle. Proven ability to define, negotiate, and manage SLAs and OLAs for managed service contracts. Experience with Major Incident Management, post incident review, and root cause analysis disciplines. Demonstrable experience as a delivery lead on complex, multi workstream cloud and platform engineering engagements. Strong understanding of cloud native technologies, DevOps practices, and platform engineering concepts (Kubernetes, infrastructure as code, CI/CD). Proven people leadership: hiring, coaching, and developing delivery managers, service managers, and scrum masters. Excellent stakeholder management - confident communicating at C suite, technical, and operational levels. Experience shaping consulting engagements, including commercial awareness around statements of work, T&M, and fixed price delivery models. Nice to Have Experience working with UK public sector clients, ideally within regulated or security cleared environments. Active SC Clearance (or previously held). Familiarity with FinOps practices and cloud cost optimisation. Experience with ISO 27001, Cyber Essentials Plus, or similar compliance frameworks. Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Agilist, or equivalent agile certifications. PMP, PRINCE2, or MSP qualifications. Hands on understanding of Kubernetes, container orchestration, and cloud platform architecture (AWS, Azure, GCP). Experience building or scaling a managed services business line from early stage. Experience implementing and operating ITSM tooling (ServiceNow, Jira Service Management, or similar). . click apply for full job details

Technical Product Owner - ServiceNow Location: UK - Hatfield Job-ID: 218607 Contract type: Standard Business Unit: ServiceNow Life on the team Location: Hatfield, UK Are you ready to play a pivotal role in shaping the future of ServiceNow at Computacenter? We are expanding our ServiceNow capability as part of a wider GIS transformation programme, and this is a unique opportunity to join at a critical stage of our journey. As part of a newly evolving product-led organisation, you will help transform our current platform-focused team into a strategic product function, driving innovation, scalability, and business value across a key enterprise platform. You'll work closely with architects, developers, and business stakeholders to define and deliver a modern ServiceNow operating model, helping accelerate transformation outcomes across the business. What you'll do We are seeking a highly skilled ServiceNow Technical Product Owner to help drive the strategic direction, development, and optimisation of our ServiceNow platform. This role will bridge the gap between business requirements and technical execution, ensuring scalable, secure and high-performance solutions. This will include: Strategy, planning and design Act as a primary collaboration and handshake point from CTO architects to Product team in architecture and design Serve as a ServiceNow SME in cross-system design discussions, alongside CTO architects and contribute to high level design and reference architecture Evaluate new tools, managed packages, and innovation ideas Work with Head of Product Management, GIS and Business Stakeholders in the definition and implementation of new ServiceNow operating model, roadmap and agile ways of working Stay up to date with ServiceNow releases, best practices, and industry trends to maximize platform capabilities Product Delivery and Management Act as a key liaison between GIS & business stakeholders, development teams, functional consultants and ServiceNow administrators in product delivery Work closely with developers and architects to design and implement scalable and efficient ServiceNow solutions Translate business problems, architectural and epic-level requirements into product solution design and/or options analysis and recommendations. Lead technical product discussions between IT teams and translate technical designs into business language for stakeholders. Manage the flow of application enhancement and small change requests, working with Business Product Owners to develop, prioritise, and manage the product backlog. Identify and document technical requirements and add these to the product backlog Support developers and functional consultants with lower-level design documents Contribute to backlog refinement, sprint planning, and agile ceremonies to ensure successful delivery of enhancements Perform configuration and development as needed Ensure data integrity, security, and compliance within the ServiceNow environment Monitor and evaluate system performance, identifying opportunities for improvement and innovation Manage relationships with third-party vendors and consultants, as needed. What you'll need The ideal candidate will possess deep ServiceNow expertise, strong leadership skills, and the ability to collaborate across various teams to deliver value-driven enhancements. Required skills and experience: Bachelor's degree in Computer Science, Information Technology, Business, or a related field. 5+ years of experience as a ServiceNow Product Owner, Administrator, or Developer. Strong understanding of ServiceNow architecture, products and applications Experience working in Agile development environments. Ability to write clear and concise epics, user stories and acceptance criteria. Hands on experience with ServiceNow development, configuration, automation, and integrations (APIs, middleware, etc.). Excellent communication and stakeholder management skills. ServiceNow certifications such as ServiceNow Certified Administrator, and relevant ServiceNow University accreditations are highly preferred. It would be advantageous if you also have: Knowledge of DevOps processes and CI/CD practices for ServiceNow development Background in enterprise-level digital transformation projects. About us Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community?

ServiceNow Source to Pay (S2P) Technical Consultant / Architect Added - 04/28/26. Remote working in UK / Europe. Contract role with ServiceNow ecosystem. Our client is a leading organisation within the ServiceNow ecosystem that has immediate requirements for a remote working contract ServiceNow S2P Technical Consultant / Architect for a remote working contract in the UK or Europe- this will be a 6 month+ contracts that may well extend! Responsibilities You will use your knowledge to get involved in the configuration, build, support, development, process and implementation of ServiceNow S2P ServiceNow solutions. Rate is negotiable. Qualifications ServiceNow - 5 years+ S2P - ESSENTIAL Excellent communication or consultancy skills ServiceNow certified - CSA, CAD and CIS certifications 2 or more Contact To apply, please send an updated resume to or call + (0) .

ServiceNow ArchitectApplylocations: CityWest Officetime type: Full timeposted on: Posted 22 Days Agojob requisition id: JR- ServiceNow Architect Permanent Full Time Role Can be based in either Ireland or UK Key Responsibilities: Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. Collaborate with stakeholders to gather requirements and translate them into scalable solutions. Ensure platform governance, security, and performance best practices are followed. Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). Provide technical leadership and mentorship to ServiceNow developers and administrators. Conduct architectural reviews and ensure alignment with enterprise IT strategy. Stay current with ServiceNow releases and recommend adoption strategies. Required Skills & Experience: Proven experience as a ServiceNow Architect in enterprise environments. Deep understanding of ServiceNow platform capabilities and limitations. Strong experience with ITSM processes and ServiceNow modules. Expertise in ServiceNow reporting tools including Performance Analytics, ScheduledReports, and Dashboards: Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. Familiarity with ServiceNow data models, CMDB design, and service mapping. Excellent communication and stakeholder management skills. ServiceNow Certified System Administrator and Certified Application Developer (preferred). - ServiceNow Certified Technical Architect (highly desirable). Uniphar - Who we are With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands. Pharma - On Demand The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties . Click here to find out more: About Us - Who we are Uniphar Culture at Uniphar Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture. Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.

Added - 04/22/26 ServiceNow ITSM / HRSD Senior Architect - Hybrid working UK ServiceNow Permanent Qualifications ServiceNow - 5+ years ITSM / HRSD - Essential HR Case Management, HR Knowledge Management, Employee Service Centre, onboarding, document management, HR performance analytics Integration with HRIS systems - Workday, SAP Success Factors ITIL ServiceNow certified - CSA, CIS-HRSD Degree Excellent communication and/or consultancy skills Responsibilities Work with customers Design, security, compliance, roadmaps, integration, custom applications, migrations, upgrades, support, maintenance and agile planning

Job Overview Our client is a leading organisation within the ServiceNow ecosystem and has an immediate requirement for a hybrid working ServiceNow Senior Architect for a permanent role in the UK. Responsibilities The role will involve working with the customer on design, compliance, upgrades, release management, risk management, discovery, integrations, service mapping, documentation, and deployment. Qualifications ServiceNow - 5 years+ experience (ESSENTIAL) ITSM, ITOM, CMDB, IRM, BCM, S2P, TPRM - ESSENTIAL CMDB, CSDM, CI data quality Integration ITIL ServiceNow certified - CSA, CIS - ITSM, IRM, CSM preferred; CTA TOGAF Degree Excellent communication and/or consultancy skills Compensation Salary - Negotiable

Job Summary Position Overview: We are looking for a self motivated Software Engineer to join the Research and Development team responsible for significant contributions to software project initiatives associated with product development and improvements. This person is expected to be responsible for well designed and well tested code, with the ability to apply creative solutions to problems, and thrive in a multi discipline team environment. Responsibilities Designs, develops, tests and documents embedded system software for new and existing Insulet products. Ensures that design is in compliance with company policies and that software activities are appropriate for the design and maintenance of medical products. Writes and maintains design documentation and testing requirements. Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements. Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems. Participates in product design reviews. Performs other duties as required. Education and Experience Bachelor's degree in software engineering and 5+ years of relevant work experience. Strong programming skills in C and/or C++. Hands on experience with embedded systems. Experience on processors like ARM, TI and MSP (or similar embedded systems/microcontrollers). Preferred Skills and Competencies Demonstrated working knowledge of software design. Experience developing software for embedded microcontrollers. Knowledge of I2C, SPI, Flash, EEPROM and/or USB. Familiarity with communication systems and/or wireless protocols. Medical device experience. Able to work independently with minimum supervision. Able to be responsible for designing, implementing, and maintaining a section of a design. Detail oriented, effective verbal and written communication skills. Able to communicate with candor and trust at multiple levels of the organization. Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency. Strong software engineering development skills. Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services. Good understanding of RTOS and real time systems. In depth object oriented programming. Familiar with reading electrical schematics. Able to organize and judge multiple priorities. Agile or other software development life cycle concepts. Knowledge of wireless protocols like Bluetooth Low Energy (BLE). Physical Requirements General office environment, may sit for long periods of time. Process We are seeking a mid level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. Key Responsibilities Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign on policies. Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step up authentication) with attention to security and user experience. Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable. Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture. Design and implement integrations with customer facing applications using OIDC/OAuth2.0 and SAML2.0, including troubleshooting end to end auth flows. Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls. Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency. Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns. Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability. Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls. Maintain high quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks. Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances. Lead small to medium initiatives end to end: scoping, design, implementation, testing, and production rollout. Provide technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing. Contribute to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates. Required Qualifications Bachelor's Degree and/or equivalent combination of education and experience. Proven relevant engineering experience including hands on with Okta in a customer identity context. Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns. Hands on experience implementing and troubleshooting protocols such as OIDC, OAuth2.0, and SAML2.0. Strong troubleshooting, analytical, written, and verbal communication skills. Preferred Qualifications Okta certification(s) such as Okta Certified Administrator or Professional. Experience with Authorization Servers, custom claims, token customization, and hooks. Experience integrating identity logs with monitoring or SIEM tools. Familiarity with security and compliance frameworks such as NIST, SOC2, and HIPAA. Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira). Experience managing identity configuration using tools like Terraform. Practical experience with automation and repeatability concepts. Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Technical Manager - ServiceNow - (Financial Services) Location: London - Other locations: Primary Location Only Salary: Competitive Join a collaborative, inclusive, growing team that supports our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. In this energising role you will configure and lead projects, update ServiceNow solutions, and guide stakeholders toward business results. Responsibilities Lead a range of projects/initiatives to deliver value and successful outcomes via the ServiceNow platform. Facilitate workshops and 1 to 1 sessions to understand client challenges and demonstrate solutions. Develop and contribute technically and functionally to solutions and sales. Lead and support the development team within our customers to reach potential and deliver outstanding outcomes and quality experiences. Set up and lead ways of working to ensure development execution is delivered in a fun, inclusive, positive, and energetic way. Provide and set assurance standards throughout the development lifecycle. Meet and manage deadlines individually, as part of and/or as the leader of a team. Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders. Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams. Coach and develop others, acting as a positive role model for our people and clients. Skills and Attributes for Success An open, inclusive growth mindset with a passion for collaboration. A good communicator with the confidence to engage at different levels. Ability to build great relationships and create impact with first and last impressions. Resilience in the face of challenges, collaborating, seeking support, persuading, influencing, and taking on board genuine concerns. Self-starting, able to work independently and as part of a team. Able to adapt and vary approaches to suit client requirements and cultural considerations. Flexibility to travel UK and globally as required by the work. Qualifications Previous technical and architectural experience of ServiceNow. Knowledge of ServiceNow CMDB/CSDM. Proven track record of implementing ServiceNow, delivering to deadlines and milestones. ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules. Demonstrable evidence of delivering real and sustainable ServiceNow solutions. Some experience of people management and ability to manage different types/groups of stakeholders. Ideally Relevant professional experience, such as previous work with a Big 4, global management consultancy, niche consultancy, or an in house role gaining exposure to ServiceNow projects and broader Digital Transformation programmes. Experience of Financial Services across Banking, Insurance or Wealth Asset Management. Experience with broader ServiceNow solutions and/or other SaaS/PaaS tools. What we look for We're interested in people with integrity who can collaborate with people from diverse backgrounds and possess a growth mindset. What we offer Competitive remuneration package rewarded for individual and team performance, supported by a comprehensive Total Rewards package. Continuous learning opportunities to develop mindset and skills. Success as defined by you: tools and flexibility to make a meaningful impact in your own way. Transformative leadership: insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: you'll be embraced for who you are and empowered to use your voice.

ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions. Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Skills Primary skills on TSOM implementation Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem solving, communication, and stakeholder management skills. Preferred ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.