Field Service Technician (Hardware Break/Fix) - EC London Location: Aylesbury/Slough Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £ Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
19/04/2026
Contractor
Field Service Technician (Hardware Break/Fix) - EC London Location: Aylesbury/Slough Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £ Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
We are recruiting for a Junior IT Technician for a leading IT Service Provider based in Bangor on contract. Installation Technician to provide basic desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically unbox and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. All candidates need a full driving licence (although do not need access to a vehicle)
17/04/2026
Contractor
We are recruiting for a Junior IT Technician for a leading IT Service Provider based in Bangor on contract. Installation Technician to provide basic desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically unbox and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. All candidates need a full driving licence (although do not need access to a vehicle)
IT Technician Minimum 6 months £180 per day (Umbrella) Liverpool - 5 days on-site Please note for this role you will need to have a valid Enhanced DBS on the update service A school in Liverpool is on lookout for an IT Technician to provide IT Support services to the Liverpool based academies. This is a minimum 6 month contract with potential for further extension. For this role, you will need to have a valid and enhanced DBS on the update service as they are looking for someone to start immediately. Main duties and responsibilities: Travel between Trust Academies to provide IT support Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership To provide remote and face to face technical support in line with the Academy's ICT support service definition Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues Detect, diagnose and resolve PC, peripheral and application errors Roll out apps via the MDM Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures The following skills and experience will be essential: An IT technical background Familiarity with networking concepts, protocols and configurations Ability to diagnose and resolve hardware, software, and network issues effectively Evidence of being a good communicator Enthusiastic approach to Customer Service Good technical skills Experience with MS Intune, Office 365, Active Directory, Windows OS Valid and Enhanced DBS on the update service
17/04/2026
Seasonal
IT Technician Minimum 6 months £180 per day (Umbrella) Liverpool - 5 days on-site Please note for this role you will need to have a valid Enhanced DBS on the update service A school in Liverpool is on lookout for an IT Technician to provide IT Support services to the Liverpool based academies. This is a minimum 6 month contract with potential for further extension. For this role, you will need to have a valid and enhanced DBS on the update service as they are looking for someone to start immediately. Main duties and responsibilities: Travel between Trust Academies to provide IT support Ensure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership To provide remote and face to face technical support in line with the Academy's ICT support service definition Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities Set up hardware and perform basic checking of networked PCs, including diagnosis of networking/Server/Proxy issues Detect, diagnose and resolve PC, peripheral and application errors Roll out apps via the MDM Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures The following skills and experience will be essential: An IT technical background Familiarity with networking concepts, protocols and configurations Ability to diagnose and resolve hardware, software, and network issues effectively Evidence of being a good communicator Enthusiastic approach to Customer Service Good technical skills Experience with MS Intune, Office 365, Active Directory, Windows OS Valid and Enhanced DBS on the update service
Global Technology Solutions Ltd
Liverpool, Merseyside
Field Service Technician (Hardware Break/Fix) - Liverpool Location: Liverpool Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
17/04/2026
Contractor
Field Service Technician (Hardware Break/Fix) - Liverpool Location: Liverpool Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
Clockwork Organisation Ltd t/a Travail Employment
Wrexham, Clwyd
Junior IT Support Technician £26,000 per annum Permanent opportunity Location: Wrexham Working hours: 9am-5pm M-Th & 8am-4pm F (30-minute lunch break) Additional benefits: Hybrid working model (3 days WFH) Perks platform Professional development What you will love about this role: Growing international company - be part of a large, expanding distribution network. Supportive, friendly teams - positive culture with approachable management. Work-life balance - hybrid working and early finish on a Friday. Stability & growth - employees often stay long term; chances to move up or develop new skills. The Role Junior IT Support Technician required to work for a successful supply chain and distribution company who has an excellent reputation for providing a fantastic working culture. Junior IT Support Technician responsibilities: Provide first-line and deskside IT support for office-based users. Monitor the third-party help desk and assist with incident triage. Act as the on-site IT point of contact, coordinating issue resolution and escalating to external service providers or application vendors where required. Support user onboarding and offboarding, including Windows profile setup, hardware provisioning, and access removal. Manage system access and permissions in line with approved requests and standard operating procedures. Provision laptops, monitors, docking stations, and other peripherals for new starters. Set up and maintain workstations, including replacement of faulty equipment. Coordinate hardware repairs, warranty returns, recycling, and secure disposal. Maintain accurate IT asset and inventory records. Carry out approved ad-hoc software installations. Develop and maintain user guides and IT standard operating procedures. Support senior IT staff with projects such as hardware refreshes and office moves. Junior IT Support Technician requirements: The successfully appointed Junior IT Support Technician will have the following skills and abilities: Proven experience in a first-line or deskside IT support role Ability to diagnose and resolve technical issues efficiently, escalating where appropriate Strong organisational skills with the ability to manage multiple tasks and priorities Excellent communication and interpersonal skills, with a customer-focused approach Ability to create clear user guides and standard operating procedures Willingness to support IT projects and collaborate with wider technical teams The Company The company is a rapidly growing distributor, delivering goods across the UK and Europe. Dedicated to cultivating a high-performance, value-driven culture. Additional skills and job titles: IT Support Analyst, Service Desk Analyst, IT Support Technician Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
16/04/2026
Full time
Junior IT Support Technician £26,000 per annum Permanent opportunity Location: Wrexham Working hours: 9am-5pm M-Th & 8am-4pm F (30-minute lunch break) Additional benefits: Hybrid working model (3 days WFH) Perks platform Professional development What you will love about this role: Growing international company - be part of a large, expanding distribution network. Supportive, friendly teams - positive culture with approachable management. Work-life balance - hybrid working and early finish on a Friday. Stability & growth - employees often stay long term; chances to move up or develop new skills. The Role Junior IT Support Technician required to work for a successful supply chain and distribution company who has an excellent reputation for providing a fantastic working culture. Junior IT Support Technician responsibilities: Provide first-line and deskside IT support for office-based users. Monitor the third-party help desk and assist with incident triage. Act as the on-site IT point of contact, coordinating issue resolution and escalating to external service providers or application vendors where required. Support user onboarding and offboarding, including Windows profile setup, hardware provisioning, and access removal. Manage system access and permissions in line with approved requests and standard operating procedures. Provision laptops, monitors, docking stations, and other peripherals for new starters. Set up and maintain workstations, including replacement of faulty equipment. Coordinate hardware repairs, warranty returns, recycling, and secure disposal. Maintain accurate IT asset and inventory records. Carry out approved ad-hoc software installations. Develop and maintain user guides and IT standard operating procedures. Support senior IT staff with projects such as hardware refreshes and office moves. Junior IT Support Technician requirements: The successfully appointed Junior IT Support Technician will have the following skills and abilities: Proven experience in a first-line or deskside IT support role Ability to diagnose and resolve technical issues efficiently, escalating where appropriate Strong organisational skills with the ability to manage multiple tasks and priorities Excellent communication and interpersonal skills, with a customer-focused approach Ability to create clear user guides and standard operating procedures Willingness to support IT projects and collaborate with wider technical teams The Company The company is a rapidly growing distributor, delivering goods across the UK and Europe. Dedicated to cultivating a high-performance, value-driven culture. Additional skills and job titles: IT Support Analyst, Service Desk Analyst, IT Support Technician Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Configuration Engineer Location: Kidderminster Salary : £21,157.50 - £24,784.50 per annum. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The IT Configuration Technician is responsible for the configuration, staging, and preparation of IT equipment in line with defined KPIs and SLAs. This includes BIOS configuration, asset tagging, operating system imaging, and post-deployment setup to ensure all devices are fully functional, secure, and customer-ready. Key Responsibilities: Image and configure desktops, laptops, printers, tablets, and other assets per company standards and in line with SLA s. Configure BIOS settings and apply required system customisations. Execute asset tagging and accurately record customer-specific data in asset management systems. Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards. Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks. Maintain a clean, safe, and organised workspace in compliance with health and safety policies. Collaborate effectively with team members to achieve daily production targets and operational goals. Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks. Train and mentor team members to ensure consistency, quality, and adherence to processes. Follow data security, handling, and compliance procedures when working with customer devices and information. Competencies & Behaviours: Strong understanding of PC hardware components and architecture. Proficiency in Microsoft Windows operating systems. Familiarity with Android and iOS operating systems is desirable. Experience with imaging and deployment tools (e.g., MDT, SCCM / Microsoft Endpoint Configuration Manager) is advantageous. Strong attention to detail and commitment to quality standards. Ability to work efficiently under pressure in a fast-paced, high-volume environment. Good problem-solving and troubleshooting skills. Effective time management and ability to prioritise tasks. Clear and professional communication skills, both written and verbal. Ability to lift and move IT equipment (up to kg). Ability to stand for extended periods while performing configuration tasks. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
16/04/2026
Full time
Configuration Engineer Location: Kidderminster Salary : £21,157.50 - £24,784.50 per annum. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The IT Configuration Technician is responsible for the configuration, staging, and preparation of IT equipment in line with defined KPIs and SLAs. This includes BIOS configuration, asset tagging, operating system imaging, and post-deployment setup to ensure all devices are fully functional, secure, and customer-ready. Key Responsibilities: Image and configure desktops, laptops, printers, tablets, and other assets per company standards and in line with SLA s. Configure BIOS settings and apply required system customisations. Execute asset tagging and accurately record customer-specific data in asset management systems. Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards. Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks. Maintain a clean, safe, and organised workspace in compliance with health and safety policies. Collaborate effectively with team members to achieve daily production targets and operational goals. Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks. Train and mentor team members to ensure consistency, quality, and adherence to processes. Follow data security, handling, and compliance procedures when working with customer devices and information. Competencies & Behaviours: Strong understanding of PC hardware components and architecture. Proficiency in Microsoft Windows operating systems. Familiarity with Android and iOS operating systems is desirable. Experience with imaging and deployment tools (e.g., MDT, SCCM / Microsoft Endpoint Configuration Manager) is advantageous. Strong attention to detail and commitment to quality standards. Ability to work efficiently under pressure in a fast-paced, high-volume environment. Good problem-solving and troubleshooting skills. Effective time management and ability to prioritise tasks. Clear and professional communication skills, both written and verbal. Ability to lift and move IT equipment (up to kg). Ability to stand for extended periods while performing configuration tasks. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Required to go to 3 sites (BD3 7BH & BD1 1JA & BD1 1LA) Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 4 Jun 2026 (only for 1 Day) Shift Pattern: 8:00 - 16:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/04/2026
Contractor
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Required to go to 3 sites (BD3 7BH & BD1 1JA & BD1 1LA) Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 4 Jun 2026 (only for 1 Day) Shift Pattern: 8:00 - 16:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Required to go to 2 sites (DL3 7RG & DL1 1RU) Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 23 Jun 2026 (only for 1 Day) Shift Pattern : 8:00 - 16:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/04/2026
Contractor
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Required to go to 2 sites (DL3 7RG & DL1 1RU) Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 23 Jun 2026 (only for 1 Day) Shift Pattern : 8:00 - 16:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply : If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Sheffield S3 8PH Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 15 Jun 2026 (only for 1 Day) Shift Pattern : 9:00 - 17:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
16/04/2026
Contractor
Join a leading independent technology and services provider as a Technician 3! Job Overview: As a Tech 3, you will be responsible for delivering on-site deployment, replacement, and configuration of laptops, monitors, and charging cabinets in accordance with approved floor plans and security requirements. You will troubleshoot hardware and connectivity issues, support Buyer site contacts during testing, and work closely with the central project team through to successful site sign-off. You will also ensure the secure handling of new and Legacy equipment, maintain accurate asset records in Inventox, and comply fully with SC clearance and site access protocols. Location : Sheffield S3 8PH Rate : An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.77 (via a Hays Approved Umbrella Company). Date : 15 Jun 2026 (only for 1 Day) Shift Pattern : 9:00 - 17:30 Key Responsibilities Must be SC cleared. On arrival at site, check in with the Buyer site contact and the central project team. Assess access to the new equipment storage area (equipment will be delivered prior to Technician arrival and moved to a secure area by the Buyer - Dependency D-010). Locate devices to be swapped/removed as per floor plans and locations identified by the Buyer (Dependency D-010), and assess routes for moving equipment to and from locations. Unbox devices and move them to the designated deployment locations. Remove panels in charging cabinets and remove existing laptop PSUs and laptops, moving them to secure storage for future collection. Relocate existing charging cabinets where required, with support from the Buyer. Install new laptop PSUs in the charging cabinets, log on to laptops, connect to Wi-Fi, and place them in the charging cabinets. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitors from arms, and move them to secure storage. Connect stands to new laptops and monitors, position them on desks, reconnect peripherals, log on, and connect to Wi-Fi. Invite the Buyer site contact to test equipment; Supplier to resolve and/or log any physical connection or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move Legacy devices to the nominated site secure storage area in readiness for future collection. Obtain approval for site sign-off, inform the central project team, and complete site check-out. Key Requirements Must Have SC Clearance Additional Information Interview Process: MS Teams/Telephonic/In-person How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
The starting salary for this position is £36,873 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pensionUp to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillorsDeliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governanceHelp the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail.As part of your application you will be asked to upload your CV and answer the following four application questions: What interests you most about working with spatial data or mapping tools?Describe a time you solved a problem using technology or data.How do you ensure accuracy and quality in your work?What would you like to learn in this role? The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
16/04/2026
Full time
The starting salary for this position is £36,873 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pensionUp to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillorsDeliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governanceHelp the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services.Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail.As part of your application you will be asked to upload your CV and answer the following four application questions: What interests you most about working with spatial data or mapping tools?Describe a time you solved a problem using technology or data.How do you ensure accuracy and quality in your work?What would you like to learn in this role? The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Global Technology Solutions Ltd
Coventry, Warwickshire
Field Service Technician (Hardware Break/Fix) - HP & Lenovo Location: LE, CV, B Postal Areas (UK) Skill Level: Level 2 TechnicianStart Date: 8 March 2026 PayTravel Requirement: Up to 50%+ daily travel ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
16/04/2026
Contractor
Field Service Technician (Hardware Break/Fix) - HP & Lenovo Location: LE, CV, B Postal Areas (UK) Skill Level: Level 2 TechnicianStart Date: 8 March 2026 PayTravel Requirement: Up to 50%+ daily travel ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Pay : £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
IT Support Engineer (1st Line) Ipswich - Office Based 5 days p/w 26,000 to 30,000 + Training + Progression + Extensive Benefits inc. Private Medical Insurance Are you a 1st Line IT Support Engineer or IT Technician looking to build real technical depth in a structured, cloud-first environment, rather than just handling tickets? This role sits within Workplace Services, a collaborative internal team responsible for user experience, platforms, and devices across the business. You'll be working closely with Senior IT Support day to day, not siloed, giving you consistent exposure, guidance, and the chance to develop properly. You'll support day-to-day IT issues, onboarding/offboarding, and Microsoft 365 administration, while gaining hands-on experience across Entra ID, Intune, and device management within a modern SaaS environment. The focus here is on development, building strong fundamentals in M365, identity, and endpoint management, with a clear path into Senior IT Support or a more M365-focused role over time. This is a good move for someone coming from an MSP or small team who wants more structure, support, and the chance to deepen their technical skillset in one environment. The Role: Provide 1st Line IT support via an ITSM ticketing system Troubleshoot hardware, software, access, and Microsoft 365 issues Support joiner/mover/leaver processes including account and device setup Assist with device provisioning, asset management, and troubleshooting Work closely with Senior IT Support on escalations and ongoing improvements Maintain accurate documentation and audit-ready processes Based in Ipswich, 5 day per week in the office The Person: Experience in a 1st Line IT Support or Service Desk role Working knowledge of Microsoft 365 applications Strong communication skills with a user-focused approach Organised and comfortable working to documented processes macOS support experience desirable Looking to build towards Senior IT Support or M365 specialism Located within commutable distance to Ipswich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
15/04/2026
Full time
IT Support Engineer (1st Line) Ipswich - Office Based 5 days p/w 26,000 to 30,000 + Training + Progression + Extensive Benefits inc. Private Medical Insurance Are you a 1st Line IT Support Engineer or IT Technician looking to build real technical depth in a structured, cloud-first environment, rather than just handling tickets? This role sits within Workplace Services, a collaborative internal team responsible for user experience, platforms, and devices across the business. You'll be working closely with Senior IT Support day to day, not siloed, giving you consistent exposure, guidance, and the chance to develop properly. You'll support day-to-day IT issues, onboarding/offboarding, and Microsoft 365 administration, while gaining hands-on experience across Entra ID, Intune, and device management within a modern SaaS environment. The focus here is on development, building strong fundamentals in M365, identity, and endpoint management, with a clear path into Senior IT Support or a more M365-focused role over time. This is a good move for someone coming from an MSP or small team who wants more structure, support, and the chance to deepen their technical skillset in one environment. The Role: Provide 1st Line IT support via an ITSM ticketing system Troubleshoot hardware, software, access, and Microsoft 365 issues Support joiner/mover/leaver processes including account and device setup Assist with device provisioning, asset management, and troubleshooting Work closely with Senior IT Support on escalations and ongoing improvements Maintain accurate documentation and audit-ready processes Based in Ipswich, 5 day per week in the office The Person: Experience in a 1st Line IT Support or Service Desk role Working knowledge of Microsoft 365 applications Strong communication skills with a user-focused approach Organised and comfortable working to documented processes macOS support experience desirable Looking to build towards Senior IT Support or M365 specialism Located within commutable distance to Ipswich Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job title : Senior IT Support Engineer Location : Bath - Fully Onsite Salary: £35,000 - £40,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - Senior IT Support Technician: MSP experience Active Directory and Azure AD M365 Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual Desktop Other MDM tools Networking Certifications PowerShell If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
15/04/2026
Full time
Job title : Senior IT Support Engineer Location : Bath - Fully Onsite Salary: £35,000 - £40,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - Senior IT Support Technician: MSP experience Active Directory and Azure AD M365 Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual Desktop Other MDM tools Networking Certifications PowerShell If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
Join a leading independent technology and services provider as an IT Technical Support! Job Overview: This role involved on-site IT deployment and refresh activities, working closely with the buyer's site contact and central project team. Rate £25.77/Hr through UMB £19.85/Hr through basic PAYE £22.54/Hr through Premium PAYE Contract 09/06/2026 1 Day contract Timings: 8AM- 04:30PM Location Kirklees Magistrates Court House, Civic Centre - Huddersfield HD1 2NW Security Clearance: SC Clearance (Mandatory) Main Responsibilities Job Description: Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install new laptop PSU in charging cabinet, logon to laptops, connect to Wi-Fi & install in charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect stand to new laptop and monitor set, position on desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness for collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional InformationInterview Process: Once the profile gets shortlisted, then an interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/04/2026
Contractor
Join a leading independent technology and services provider as an IT Technical Support! Job Overview: This role involved on-site IT deployment and refresh activities, working closely with the buyer's site contact and central project team. Rate £25.77/Hr through UMB £19.85/Hr through basic PAYE £22.54/Hr through Premium PAYE Contract 09/06/2026 1 Day contract Timings: 8AM- 04:30PM Location Kirklees Magistrates Court House, Civic Centre - Huddersfield HD1 2NW Security Clearance: SC Clearance (Mandatory) Main Responsibilities Job Description: Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install new laptop PSU in charging cabinet, logon to laptops, connect to Wi-Fi & install in charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect stand to new laptop and monitor set, position on desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness for collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional InformationInterview Process: Once the profile gets shortlisted, then an interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join a leading independent technology and services provider as an IT Technical Support! Job Overview: This role involved on-site IT deployment and refresh activities, working closely with the buyer's site contact and central project team. Rate: £25.77/Hr through UMB£19.85/Hr through basic PAYE£22.54/Hr through Premium PAYE Contract: 15/06/2026 1 Day contract Timings: 9AM- 05:30PM Location; Sheffield Combined Court Centre The Law Courts, 50 West Bar - Sheffield Security Clearance: SC Clearance (Mandatory) Main Responsibilities Job Description: Must hold Must be SC clearance. Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in the charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect the stand to the new laptop and monitor set, position on the desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and the supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness of collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional Information Interview Process: Once the profile gets shortlisted, then interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/04/2026
Contractor
Join a leading independent technology and services provider as an IT Technical Support! Job Overview: This role involved on-site IT deployment and refresh activities, working closely with the buyer's site contact and central project team. Rate: £25.77/Hr through UMB£19.85/Hr through basic PAYE£22.54/Hr through Premium PAYE Contract: 15/06/2026 1 Day contract Timings: 9AM- 05:30PM Location; Sheffield Combined Court Centre The Law Courts, 50 West Bar - Sheffield Security Clearance: SC Clearance (Mandatory) Main Responsibilities Job Description: Must hold Must be SC clearance. Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in the charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect the stand to the new laptop and monitor set, position on the desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and the supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness of collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional Information Interview Process: Once the profile gets shortlisted, then interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Installation Technician to provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. All candidates need a full driving licence (although do not need access to a vehicle), and we cannot accept any visa's as these positions are temp-to-perm
15/04/2026
Contractor
Installation Technician to provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. All candidates need a full driving licence (although do not need access to a vehicle), and we cannot accept any visa's as these positions are temp-to-perm
Join a leading independent technology and services provider as an IT Technical Support! Job Overview:This role involved on-site IT deployment and refresh activities, working closely with the site contact and central project team. Rate £25.77/Hr through UMB £19.85/Hr through basic PAYE £22.54/Hr through Premium PAYE Contract: 15/06/2026 1 Day contract Timings: 9AM- 05:30PM Location: Required for 2 sites - Sheffield Family Hearing Centre, 49 West Bar, Sheffield, S3 8PH Doncaster Justice Centre South, Hrgs - College Road, Doncaster, DN1 3HS (Postal - Sheffield Crown Court for Crown Court work) Hours: 37.5 hours a week. Monday - Friday. Main Responsibilities Job Description: Must hold Must be SC clearance. Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect stand to new laptop and monitor set, position on desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and Supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness of collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional InformationInterview Process: Once the profile gets shortlisted, then interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/04/2026
Contractor
Join a leading independent technology and services provider as an IT Technical Support! Job Overview:This role involved on-site IT deployment and refresh activities, working closely with the site contact and central project team. Rate £25.77/Hr through UMB £19.85/Hr through basic PAYE £22.54/Hr through Premium PAYE Contract: 15/06/2026 1 Day contract Timings: 9AM- 05:30PM Location: Required for 2 sites - Sheffield Family Hearing Centre, 49 West Bar, Sheffield, S3 8PH Doncaster Justice Centre South, Hrgs - College Road, Doncaster, DN1 3HS (Postal - Sheffield Crown Court for Crown Court work) Hours: 37.5 hours a week. Monday - Friday. Main Responsibilities Job Description: Must hold Must be SC clearance. Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area by the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove monitor from arm and move to secure storage. Connect stand to new laptop and monitor set, position on desk, reconnect peripherals, logon & connect to Wi-Fi. Invite buyer site contact to test and Supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site secure storage area, in readiness of collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Additional InformationInterview Process: Once the profile gets shortlisted, then interview will be conducted How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company You'll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required. Your new role As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you'll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently. Key responsibilities include: Providing first and second-line ICT support for hardware, software and applications Installing, configuring and maintaining PCs, laptops, tablets and peripherals Diagnosing and resolving desktop, network and connectivity issues Supporting mobile device estates (including iPads and Android tablets) and MDM solutions Managing user accounts, routine system checks and basic network monitoring Logging, updating and resolving service requests via a helpdesk system Supporting safe and secure ICT use, including data protection and device security Working closely with central IT teams and third-party providers where required The role is Monday to Friday, 08:00-16:00, starting ASAP and running until the end of July. What you'll need to succeed To be successful in this role, you will need: Proven experience in an ICT support or technician role (education desirable) Strong working knowledge of Windows environments, hardware and peripherals Ability to diagnose and fix hardware, software and basic network issues Experience supporting tablets and mobile devices (ideally iPads) Confidence working in a customer-facing environment with excellent communication skills A proactive, problem-solving approach with the ability to manage multiple tasks Have an Enhanced DBS (we will be able to get one pending) What you'll get in return An immediate start interim opportunity A structured Monday-Friday, daytime working pattern (08:00-16:00) Weekly Pay The opportunity to work within a supportive, collaborative IT environment Hands-on experience supporting large scale ICT systems in education What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/04/2026
Contractor
Your new company You'll be joining a well-established education organisation that supports multiple sites and prioritises the effective use of ICT to enable teaching, learning and day-to-day operations. The organisation places strong emphasis on teamwork, service quality and safeguarding, offering a fast-paced but supportive environment where IT plays a critical role in success.This is an urgent interim requirement to provide hands-on ICT support across educational settings. The role will be primarily based in a high school with the potential to support other Liverpool-based schools where required. Your new role As an Interim ICT Technician, you will play a key role in ensuring the smooth running of ICT systems across multiple sites. Working on-site, you'll provide both face-to-face and remote technical support to staff and students, helping to resolve issues quickly and keep systems running efficiently. Key responsibilities include: Providing first and second-line ICT support for hardware, software and applications Installing, configuring and maintaining PCs, laptops, tablets and peripherals Diagnosing and resolving desktop, network and connectivity issues Supporting mobile device estates (including iPads and Android tablets) and MDM solutions Managing user accounts, routine system checks and basic network monitoring Logging, updating and resolving service requests via a helpdesk system Supporting safe and secure ICT use, including data protection and device security Working closely with central IT teams and third-party providers where required The role is Monday to Friday, 08:00-16:00, starting ASAP and running until the end of July. What you'll need to succeed To be successful in this role, you will need: Proven experience in an ICT support or technician role (education desirable) Strong working knowledge of Windows environments, hardware and peripherals Ability to diagnose and fix hardware, software and basic network issues Experience supporting tablets and mobile devices (ideally iPads) Confidence working in a customer-facing environment with excellent communication skills A proactive, problem-solving approach with the ability to manage multiple tasks Have an Enhanced DBS (we will be able to get one pending) What you'll get in return An immediate start interim opportunity A structured Monday-Friday, daytime working pattern (08:00-16:00) Weekly Pay The opportunity to work within a supportive, collaborative IT environment Hands-on experience supporting large scale ICT systems in education What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join a leading independent technology and services provider as a technician 3 Job Overview: The IT Deployment Technician will be responsible for on-site installation, configuration, and replacement of end-user computing devices as part of a structured technology refresh programme. The role requires strong technical capability, excellent customer interaction skills, and the ability to follow controlled processes within secure environments. SC Clearance is mandatory. Location: The Court House Westgate - Barnsley Daily Rate: £19.85/hr - PAYE, £25.77/hr - UMB Contract Length: 05th June 2026 (One-Day Contract Role) Key Responsibilities: On-Site Deployment Activities Attend the site at the scheduled time and check in with the buyer's site contact and the central project team. Provide valid photo ID upon arrival to meet site security requirements. Assess access routes and the secure storage area where new equipment will be held (dependency D-010). Locate devices scheduled for replacement using floor plans and location data provided by the buyer (dependency D-010). Unbox new devices and transport them safely to deployment locations. Remove charging cabinet panels, extract existing laptop PSUs and laptops, and move Legacy equipment to secure storage. Relocate existing charging cabinets where required, with support from the buyer. Install new laptop PSUs, configure laptops, connect to Wi-Fi, and place devices into charging cabinets. Disconnect peripherals from Legacy AIO devices, remove monitors from arms, and move Legacy equipment to secure storage. Assemble and position new laptop and monitor setups, reconnect peripherals, log in, and connect to Wi-Fi. Invite the buyer's site contact to test device functionality and support resolution of any physical or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move all Legacy devices to the designated secure storage area for future collection. Obtain site sign-off, notify the central project team, and complete site checkout procedures. Key Requirements: Active SC Clearance (Security Check) - mandatory for site access. Proven experience in IT hardware deployment, field engineering, or desktop support. Strong understanding of end-user devices, peripherals, charging cabinets, and laptop PSU installation. Ability to follow structured deployment processes and maintain accurate documentation. Competence in Wi-Fi connectivity, device login, and basic configuration tasks. Comfortable handling physical equipment, including lifting, moving, and relocating devices. Excellent communication skills and ability to work collaboratively with buyer site contacts and project teams. Strong attention to detail, particularly in asset management and record-keeping. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/04/2026
Contractor
Join a leading independent technology and services provider as a technician 3 Job Overview: The IT Deployment Technician will be responsible for on-site installation, configuration, and replacement of end-user computing devices as part of a structured technology refresh programme. The role requires strong technical capability, excellent customer interaction skills, and the ability to follow controlled processes within secure environments. SC Clearance is mandatory. Location: The Court House Westgate - Barnsley Daily Rate: £19.85/hr - PAYE, £25.77/hr - UMB Contract Length: 05th June 2026 (One-Day Contract Role) Key Responsibilities: On-Site Deployment Activities Attend the site at the scheduled time and check in with the buyer's site contact and the central project team. Provide valid photo ID upon arrival to meet site security requirements. Assess access routes and the secure storage area where new equipment will be held (dependency D-010). Locate devices scheduled for replacement using floor plans and location data provided by the buyer (dependency D-010). Unbox new devices and transport them safely to deployment locations. Remove charging cabinet panels, extract existing laptop PSUs and laptops, and move Legacy equipment to secure storage. Relocate existing charging cabinets where required, with support from the buyer. Install new laptop PSUs, configure laptops, connect to Wi-Fi, and place devices into charging cabinets. Disconnect peripherals from Legacy AIO devices, remove monitors from arms, and move Legacy equipment to secure storage. Assemble and position new laptop and monitor setups, reconnect peripherals, log in, and connect to Wi-Fi. Invite the buyer's site contact to test device functionality and support resolution of any physical or hardware issues. Update Inventox with asset details and deployment status for both new and Legacy devices. Move all Legacy devices to the designated secure storage area for future collection. Obtain site sign-off, notify the central project team, and complete site checkout procedures. Key Requirements: Active SC Clearance (Security Check) - mandatory for site access. Proven experience in IT hardware deployment, field engineering, or desktop support. Strong understanding of end-user devices, peripherals, charging cabinets, and laptop PSU installation. Ability to follow structured deployment processes and maintain accurate documentation. Competence in Wi-Fi connectivity, device login, and basic configuration tasks. Comfortable handling physical equipment, including lifting, moving, and relocating devices. Excellent communication skills and ability to work collaboratively with buyer site contacts and project teams. Strong attention to detail, particularly in asset management and record-keeping. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.
14/04/2026
Full time
Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.