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service desk technician
Euro-Projects Recruitment Ltd
IT Technician
Euro-Projects Recruitment Ltd City, Swindon
IT Support Engineer Salary: Up to 40,000 Location: Leicester (site-based with some travel) We are recruiting for an IT Support Engineer to join a growing UK business supporting users across multiple sites. This is a hands-on, varied role covering day-to-day IT support as well as involvement in upgrades, rollouts and general improvements across the business. It would suit someone who enjoys problem solving and being on-site rather than working purely on a service desk. The role: Provide 1st and 2nd line IT support to internal users Troubleshoot hardware, software and basic network issues Set up and configure laptops, desktops and user accounts Support Microsoft 365, Active Directory and core systems Assist with IT projects, upgrades and system improvements Support multiple sites (occasional travel required) Requirements: Experience in an IT Support, IT Technician or Service Desk role Good knowledge of Microsoft environments (Windows, Office 365, Active Directory) Comfortable in a hands-on, site-based role Able to manage and prioritise support requests effectively Desirable: Experience in a multi-site environment Exposure to networking, servers or virtualisation Experience with device builds, imaging or rollouts The opportunity: Stable business with ongoing investment Broad, varied role with exposure to different technologies Opportunity to get involved in projects as well as BAU support Supportive team environment
12/05/2026
Full time
IT Support Engineer Salary: Up to 40,000 Location: Leicester (site-based with some travel) We are recruiting for an IT Support Engineer to join a growing UK business supporting users across multiple sites. This is a hands-on, varied role covering day-to-day IT support as well as involvement in upgrades, rollouts and general improvements across the business. It would suit someone who enjoys problem solving and being on-site rather than working purely on a service desk. The role: Provide 1st and 2nd line IT support to internal users Troubleshoot hardware, software and basic network issues Set up and configure laptops, desktops and user accounts Support Microsoft 365, Active Directory and core systems Assist with IT projects, upgrades and system improvements Support multiple sites (occasional travel required) Requirements: Experience in an IT Support, IT Technician or Service Desk role Good knowledge of Microsoft environments (Windows, Office 365, Active Directory) Comfortable in a hands-on, site-based role Able to manage and prioritise support requests effectively Desirable: Experience in a multi-site environment Exposure to networking, servers or virtualisation Experience with device builds, imaging or rollouts The opportunity: Stable business with ongoing investment Broad, varied role with exposure to different technologies Opportunity to get involved in projects as well as BAU support Supportive team environment
Oaklands Catholic School
IT Apprentice
Oaklands Catholic School Waterlooville, Hampshire
Job Title: IT Apprentice Location: Waterlooville, Hampshire Salary: 16,000 - 18,000 per annum FTE Job Type: Apprenticheship, Full time, 52 weeks per year Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day) The Governors are seeking to appoint a motivated and enthusiastic IT Apprentice to join our IT team. This role is ideal for someone passionate about technology, eager to learn, and looking to begin a career in IT support, networking, and systems administration. The successful candidate will work alongside experienced IT professionals, gaining hands on experience while completing a recognised IT qualification. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. The principal responsibilities of the IT Apprentice are: IT Support & Troubleshooting: Provide first-line technical support to staff and students Diagnose and resolve hardware, software, and network issues Log, update, and monitor support tickets using the IT service helpdesk system Set up new user accounts and manage access permissions under supervision Device & Equipment Management: Assist with the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripherals Help manage asset inventories of IT equipment Perform routine maintenance, including software updates and hardware checks Network & Systems Support: Support the team with basic network monitoring and troubleshooting Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365) Follow IT security procedures and help identify potential risks Technical Projects: Work on IT improvement projects such as device rollouts, software deployments, and system upgrades Participate in the setup of classrooms, meeting rooms, main hall or office spaces with AV and IT equipment Routine maintenance of IT equipment, AV equipment (projector filters and lamps) Other Key aspects of the role involve: Marketing & Communications Support Infrastructure & Systems Maintenance Learning & Development Other Responsibilities About you: Essential: 4 GCSEs (or equivalent) 5-9 and above (including Maths and English) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Some knowledge of Windows 11 Systems Some knowledge of Microsoft O365 packages (Outlook, Word, Powerpoint etc.) Demonstrate the ability to think logically and take a methodical approach to problem solving Demonstrate the ability to organise work-load, prioritising and scheduling tasks Displays commitment to the protection and safeguarding of children and young people Excellent communication skills A real interest and enthusiasm for working with technology A desire to progress within the IT industry Confidence Strong commitment to team-working and partnership The ability to commit to complete a long period of study (a Level 3 apprenticeship will typically take 18 months to complete) The following would be desirable: Knowledge of wider IT systems and software Familiarity with basic Networking Basic knowledge on Powershell Experience on building/imaging computers Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS and 3 pieces of original ID for this process must be produced. All applicants for this position must evidence Right to Work. Closing Date: Sunday 26th April 2026 5pm Interviews: Week commencing 27th April 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Apprentice, ICT Apprentice, Apprentice, IT Junior, ICT Junior, Junior IT, Junior ICT, IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, IT Desktop Support Technician, MS Office, will also be considered for this role.
12/05/2026
Contractor
Job Title: IT Apprentice Location: Waterlooville, Hampshire Salary: 16,000 - 18,000 per annum FTE Job Type: Apprenticheship, Full time, 52 weeks per year Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day) The Governors are seeking to appoint a motivated and enthusiastic IT Apprentice to join our IT team. This role is ideal for someone passionate about technology, eager to learn, and looking to begin a career in IT support, networking, and systems administration. The successful candidate will work alongside experienced IT professionals, gaining hands on experience while completing a recognised IT qualification. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. The principal responsibilities of the IT Apprentice are: IT Support & Troubleshooting: Provide first-line technical support to staff and students Diagnose and resolve hardware, software, and network issues Log, update, and monitor support tickets using the IT service helpdesk system Set up new user accounts and manage access permissions under supervision Device & Equipment Management: Assist with the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripherals Help manage asset inventories of IT equipment Perform routine maintenance, including software updates and hardware checks Network & Systems Support: Support the team with basic network monitoring and troubleshooting Assist in maintaining servers, backup systems, and cloud-based services (e.g., Microsoft 365) Follow IT security procedures and help identify potential risks Technical Projects: Work on IT improvement projects such as device rollouts, software deployments, and system upgrades Participate in the setup of classrooms, meeting rooms, main hall or office spaces with AV and IT equipment Routine maintenance of IT equipment, AV equipment (projector filters and lamps) Other Key aspects of the role involve: Marketing & Communications Support Infrastructure & Systems Maintenance Learning & Development Other Responsibilities About you: Essential: 4 GCSEs (or equivalent) 5-9 and above (including Maths and English) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Some knowledge of Windows 11 Systems Some knowledge of Microsoft O365 packages (Outlook, Word, Powerpoint etc.) Demonstrate the ability to think logically and take a methodical approach to problem solving Demonstrate the ability to organise work-load, prioritising and scheduling tasks Displays commitment to the protection and safeguarding of children and young people Excellent communication skills A real interest and enthusiasm for working with technology A desire to progress within the IT industry Confidence Strong commitment to team-working and partnership The ability to commit to complete a long period of study (a Level 3 apprenticeship will typically take 18 months to complete) The following would be desirable: Knowledge of wider IT systems and software Familiarity with basic Networking Basic knowledge on Powershell Experience on building/imaging computers Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS and 3 pieces of original ID for this process must be produced. All applicants for this position must evidence Right to Work. Closing Date: Sunday 26th April 2026 5pm Interviews: Week commencing 27th April 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Apprentice, ICT Apprentice, Apprentice, IT Junior, ICT Junior, Junior IT, Junior ICT, IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, IT Desktop Support Technician, MS Office, will also be considered for this role.
Principal IT
1st Line IT Support Technician - Hull
Principal IT Hull, Yorkshire
1st Line IT Support Technician - 27,000 per annum - Hull Principal IT are supporting a growing technology and AV solutions provider delivering IT support, managed services and audio visual solutions to customers across the UK. Due to continued growth, they are looking to appoint an IT Support Technician to join their support team based in Hull. The Role This is an excellent opportunity for someone with previous IT support experience who is looking to develop their career within a fast-paced technical environment. The successful candidate will provide first-line technical support to both internal users and external customers, supporting a range of IT systems, devices, and cloud-based services. The role will involve responding to support requests, troubleshooting technical issues, maintaining IT equipment, and assisting with day-to-day service desk operations. There will also be opportunities to gain exposure to AV technologies and customer project work. Key Responsibilities: Provide first line technical support for internal and customer systems. Monitor and respond to incidents and service requests through the customer support service desk (Freshdesk), email and telephone. Diagnose, troubleshoot, and resolve hardware, software, networking and AV system issues in a timely manner. Assist in the maintenance of office IT infrastructure, including networks, endpoints, and cloud services. Support cybersecurity measures by following company policies and assisting with compliance tasks (e.g. Cyber Essentials, GDPR requirements). Carry out routine system checks, updates, and preventative maintenance activities for customer installations. Assist with the deployment, configuration, and testing of AV and IT equipment for projects. Maintain accurate records of support activities, asset inventories, and system configurations. Requirements Previous experience within an IT support or service desk role Good understanding of Windows operating systems and Microsoft 365 Basic networking knowledge Strong troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable Skills Experience using ticketing systems such as Freshdesk Exposure to AV technologies Knowledge of Azure or cloud-based services CompTIA A+, Network+, or similar certifications The Package: If successful our client is offering a salary of 27,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this 1st Line IT support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
11/05/2026
Full time
1st Line IT Support Technician - 27,000 per annum - Hull Principal IT are supporting a growing technology and AV solutions provider delivering IT support, managed services and audio visual solutions to customers across the UK. Due to continued growth, they are looking to appoint an IT Support Technician to join their support team based in Hull. The Role This is an excellent opportunity for someone with previous IT support experience who is looking to develop their career within a fast-paced technical environment. The successful candidate will provide first-line technical support to both internal users and external customers, supporting a range of IT systems, devices, and cloud-based services. The role will involve responding to support requests, troubleshooting technical issues, maintaining IT equipment, and assisting with day-to-day service desk operations. There will also be opportunities to gain exposure to AV technologies and customer project work. Key Responsibilities: Provide first line technical support for internal and customer systems. Monitor and respond to incidents and service requests through the customer support service desk (Freshdesk), email and telephone. Diagnose, troubleshoot, and resolve hardware, software, networking and AV system issues in a timely manner. Assist in the maintenance of office IT infrastructure, including networks, endpoints, and cloud services. Support cybersecurity measures by following company policies and assisting with compliance tasks (e.g. Cyber Essentials, GDPR requirements). Carry out routine system checks, updates, and preventative maintenance activities for customer installations. Assist with the deployment, configuration, and testing of AV and IT equipment for projects. Maintain accurate records of support activities, asset inventories, and system configurations. Requirements Previous experience within an IT support or service desk role Good understanding of Windows operating systems and Microsoft 365 Basic networking knowledge Strong troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable Skills Experience using ticketing systems such as Freshdesk Exposure to AV technologies Knowledge of Azure or cloud-based services CompTIA A+, Network+, or similar certifications The Package: If successful our client is offering a salary of 27,000 per annum, favourable holiday allowance, ongoing development and training plus many more. How to Apply : If you are interested in hearing more about this 1st Line IT support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
ISL Technology
IT Support Engineer
ISL Technology Heckmondwike, Yorkshire
Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.
11/05/2026
Full time
Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.
Baltic Recruitment Services Ltd
IT Support Technician (2nd/3rd Line)
Baltic Recruitment Services Ltd North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
11/05/2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
Focus Resourcing
IT Technician
Focus Resourcing Theale, Berkshire
IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
11/05/2026
Seasonal
IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
Global Technology Solutions Ltd
Field Service Technician (Hardware Break/Fix) - EC London
Global Technology Solutions Ltd
Field Service Technician (Hardware Break/Fix) - EC London Location: London City EC Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £ Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
11/05/2026
Contractor
Field Service Technician (Hardware Break/Fix) - EC London Location: London City EC Skill Level: Level 2 TechnicianStart Date: asapTravel Requirement: Up to 50%+ daily travel Pay : £ Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, traveling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (e.g., battery or keyboard replacements only) will not be considered.
FluidOne
IT Helpdesk Technician: Proactive 1st Line Support
FluidOne Woking, Surrey
A technology service provider in Woking seeks an IT support professional to ensure clients' IT infrastructure remains operational. The role involves proactively monitoring systems, resolving technical incidents, and reporting to the Helpdesk Team Leader. Candidates should possess a basic understanding of IT, experience with Windows operating systems, and excellent customer service skills. Benefits include subsidised health care, pension contributions, and generous holiday entitlement.
10/05/2026
Full time
A technology service provider in Woking seeks an IT support professional to ensure clients' IT infrastructure remains operational. The role involves proactively monitoring systems, resolving technical incidents, and reporting to the Helpdesk Team Leader. Candidates should possess a basic understanding of IT, experience with Windows operating systems, and excellent customer service skills. Benefits include subsidised health care, pension contributions, and generous holiday entitlement.
Senior Software Engineer - C# (4011)
GBG Manchester, Lancashire
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Documents & Biometrics - Sentinel Product Team We're a close-knit group with a high sense of ownership and a shared determination to get things done and keep our customers satisfied. We value every team member's contribution, hold ourselves accountable for quality, and take pride in delivering software that works reliably in the real world. You'll be joining the Windows Desktop SDK team within GBG's Documents & Biometrics product group. The core engineering team consists of three Software Engineers (+ this role) and two QA Engineers, working closely with a hands-on Engineering Manager and a Product Owner. The team is primarily based in Manchester, New Hampshire, with colleagues working remotely from Mexico and California, giving the team a genuinely international feel. This role is hybrid, with an expectation of two days per week in our Manchester, NH office to maximise in person collaboration with the core team. Beyond the immediate team, you'll collaborate with the wider family of squads working across the Documents & Biometrics portfolio, so there's genuine breadth of exposure and cross-team connection, not just a narrow lane. Our flagship product is Sentinel, a forensic document-authentication engine trusted by organisations in some of the most demanding identity verification environments in the world, including border control, law enforcement, and regulated financial services. The stakes are high; accepting a fraudulent identity document in these contexts can have serious real-world consequences, and Sentinel exists to prevent that. Formed in July 2024, this team was brought together with a clear mandate to take ownership of Sentinel and elevate it. That means balancing meaningful feature delivery against a deliberate programme of technical improvement, modernisation, and automation, and there's a strong roadmap with plenty to get your teeth into. You'd be joining at an exciting point in that journey. As a Senior Software Engineer, you'll take ownership of complex features and improvements across the Windows-deployed SDKs and supporting desktop components that power Sentinel. Our software runs across a range of scanning devices, including hardware we badge under our own product lines, and a key part of the role is ensuring robust compatibility is maintained across that device ecosystem. You won't need to be a hardware engineer; we have dedicated hardware technicians for that. But you will need a practical appreciation for software-hardware interaction and the discipline to test and validate across multiple device configurations. What you will do This is a role with real breadth. You'll ship features, improve the codebase, and raise the technical bar for the team, often all at once. Design, implement, and maintain complex features and fixes in C#/.NET Windows SDKs and supporting desktop components Own technical solutions end-to-end, from design through implementation, testing, and release Improve architecture, code quality, performance, and diagnosability for Windows SDK deliverables Refactor and modernise existing code to improve testability and long-term sustainability Debug and resolve complex Windows issues using logs, runtime behaviour, and deep system analysis Build and evolve automation including unit and integration tests Contribute across the delivery pipeline where needed, covering build automation, packaging, deployment, and validation workflows Maintain compatibility across the range of scanning devices and hardware platforms our software supports Produce and maintain clear technical documentation to support knowledge sharing and onboarding Experiment with and integrate AI tools into the team's daily workflows to accelerate delivery and quality Collaborate closely with engineers across the Desktop team and wider Documents & Biometrics group Contribute actively to agile ceremonies including sprint planning, stand-ups, and retrospectives Skills we're looking for Strong professional experience developing Windows-delivered SDKs and/or desktop components using C# and .NET Framework Proven track record of owning and delivering complex features in production codebases Strong software design, debugging, and problem-solving skills Proficiency with Git/GitHub and collaborative development workflows Experience modernising older codebases to current technologies and standards Experience improving testability, reliability, and automation in Windows-based products Comfortable contributing across the delivery pipeline when needed, covering build, packaging, deployment, and validation Desirable Skills Document imaging fundamentals for scanning and OCR Proven use of AI tools embedded systematically into day-to-day development, using them to improve quality, accelerate delivery, or reduce toil, not just as an occasional aid C++ experience AWS experience (used for development team infrastructure) Experience working with device SDKs, peripherals, or scanner hardware Familiarity with CI/CD systems for Windows builds and validation InstallShield experience, particularly building and maintaining Windows SDK installers To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to text removed and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at text removed. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
10/05/2026
Full time
About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Documents & Biometrics - Sentinel Product Team We're a close-knit group with a high sense of ownership and a shared determination to get things done and keep our customers satisfied. We value every team member's contribution, hold ourselves accountable for quality, and take pride in delivering software that works reliably in the real world. You'll be joining the Windows Desktop SDK team within GBG's Documents & Biometrics product group. The core engineering team consists of three Software Engineers (+ this role) and two QA Engineers, working closely with a hands-on Engineering Manager and a Product Owner. The team is primarily based in Manchester, New Hampshire, with colleagues working remotely from Mexico and California, giving the team a genuinely international feel. This role is hybrid, with an expectation of two days per week in our Manchester, NH office to maximise in person collaboration with the core team. Beyond the immediate team, you'll collaborate with the wider family of squads working across the Documents & Biometrics portfolio, so there's genuine breadth of exposure and cross-team connection, not just a narrow lane. Our flagship product is Sentinel, a forensic document-authentication engine trusted by organisations in some of the most demanding identity verification environments in the world, including border control, law enforcement, and regulated financial services. The stakes are high; accepting a fraudulent identity document in these contexts can have serious real-world consequences, and Sentinel exists to prevent that. Formed in July 2024, this team was brought together with a clear mandate to take ownership of Sentinel and elevate it. That means balancing meaningful feature delivery against a deliberate programme of technical improvement, modernisation, and automation, and there's a strong roadmap with plenty to get your teeth into. You'd be joining at an exciting point in that journey. As a Senior Software Engineer, you'll take ownership of complex features and improvements across the Windows-deployed SDKs and supporting desktop components that power Sentinel. Our software runs across a range of scanning devices, including hardware we badge under our own product lines, and a key part of the role is ensuring robust compatibility is maintained across that device ecosystem. You won't need to be a hardware engineer; we have dedicated hardware technicians for that. But you will need a practical appreciation for software-hardware interaction and the discipline to test and validate across multiple device configurations. What you will do This is a role with real breadth. You'll ship features, improve the codebase, and raise the technical bar for the team, often all at once. Design, implement, and maintain complex features and fixes in C#/.NET Windows SDKs and supporting desktop components Own technical solutions end-to-end, from design through implementation, testing, and release Improve architecture, code quality, performance, and diagnosability for Windows SDK deliverables Refactor and modernise existing code to improve testability and long-term sustainability Debug and resolve complex Windows issues using logs, runtime behaviour, and deep system analysis Build and evolve automation including unit and integration tests Contribute across the delivery pipeline where needed, covering build automation, packaging, deployment, and validation workflows Maintain compatibility across the range of scanning devices and hardware platforms our software supports Produce and maintain clear technical documentation to support knowledge sharing and onboarding Experiment with and integrate AI tools into the team's daily workflows to accelerate delivery and quality Collaborate closely with engineers across the Desktop team and wider Documents & Biometrics group Contribute actively to agile ceremonies including sprint planning, stand-ups, and retrospectives Skills we're looking for Strong professional experience developing Windows-delivered SDKs and/or desktop components using C# and .NET Framework Proven track record of owning and delivering complex features in production codebases Strong software design, debugging, and problem-solving skills Proficiency with Git/GitHub and collaborative development workflows Experience modernising older codebases to current technologies and standards Experience improving testability, reliability, and automation in Windows-based products Comfortable contributing across the delivery pipeline when needed, covering build, packaging, deployment, and validation Desirable Skills Document imaging fundamentals for scanning and OCR Proven use of AI tools embedded systematically into day-to-day development, using them to improve quality, accelerate delivery, or reduce toil, not just as an occasional aid C++ experience AWS experience (used for development team infrastructure) Experience working with device SDKs, peripherals, or scanner hardware Familiarity with CI/CD systems for Windows builds and validation InstallShield experience, particularly building and maintaining Windows SDK installers To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to text removed and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at text removed. Unleash your potential and be part of our mission to power safe and rewarding digital lives.
Infrastructure Engineer
Trades Workforce Solutions Caerphilly, Mid Glamorgan
Infrastructure Engineer Based in Caerphilly Employee Owned Business At Excellence IT, we know that it's the skill and experience of our staff that make the difference. That's why we put a big focus on training and development so that our people grow as we do. As a newly Employee Owned business, we're building a culture where every team member's voice and ideas are valued. We believe that our passionate employees will drive our innovation and growth. Be part of a team that thrives on collaboration, creativity and shared success. We service a wide range of customers across all business sectors. Our offering includes expert IT support, leading IT Infrastructure and Security Solutions, Software Development and IT Training. We have a fantastic opportunity for an experienced Cloud Infrastructure Engineer to join our Technical Team in designing and delivering cloud solutions to new and existing customers. This role will provide additional cloud expertise in supporting and delivering public cloud technologies such as Office 365 & Azure. In addition, the successful candidate will be one of our technical engineers, leading varied IT delivery projects. The successful applicant must be a team player and MSP experience will be hugely beneficial. We foster a supportive environment where sharing knowledge and producing documentation should be second nature. We also invest in technical skills training allowing you to grow and develop your IT career. Day to day you'll: Talk clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replacing parts as required Provide support, including procedural documentation and relevant reports Experience with Microsoft 365 Administration and Troubleshooting Support the roll out of new applications Deal with escalations from our team of IT Technicians The role is varied, and no two days are the same. We are looking for someone who is excited by technology; someone who naturally keeps up to date with the latest technologies, techniques, initiatives and changes in the industry. Skills and Experience: Deploying and supporting Office 365 solutions Designing and implementing Microsoft Azure (IaaS) solutions Designing and implementing Windows Server Technologies including Virtualisation Configuring/supporting storage area networks Testing and evaluating new technology Excellent telephone manners and communications skills with a strong customer service focus Excellent working knowledge of Microsoft Windows Server Operating Systems & virtualisation technologies Ability to prioritise and manage many open cases at one time, so your time management skills will be sharp and you'll be an effective multi tasker Ability to rapidly establish a good working relationship with customers, suppliers and other IT professionals Most importantly a 'hands on' teamwork ethic with a willingness to learn A full Driving Licence and access to own transport are essential to this role. Desirable Skills and Attributes: MSP Experience Previous Helpdesk/IT Support (telephone/remote support) experience Existing professional certifications in Microsoft 365 or Azure (or working towards) Experience in Firewall and Network Security Technologies Experience with Hyper V, VMWare, SAN, NAS Experience with Microsoft 365 Administration / Migrations Strong understanding of TCP/IP networking, including experience with routing, VLAN, VPN, Wireless Experience with VOIP telephony systems Automation and scripting using PowerShell Most importantly a 'hands on' teamwork ethic with a willingness to learn Flexible, pro active approach (may be required to work away or unsociable hours to meet the needs of the business) Cyber Security Experience and familiarity with Cyber Essentials Certification Protocols We'd be especially interested in candidates who have or are working towards their Microsoft Certifications.
09/05/2026
Full time
Infrastructure Engineer Based in Caerphilly Employee Owned Business At Excellence IT, we know that it's the skill and experience of our staff that make the difference. That's why we put a big focus on training and development so that our people grow as we do. As a newly Employee Owned business, we're building a culture where every team member's voice and ideas are valued. We believe that our passionate employees will drive our innovation and growth. Be part of a team that thrives on collaboration, creativity and shared success. We service a wide range of customers across all business sectors. Our offering includes expert IT support, leading IT Infrastructure and Security Solutions, Software Development and IT Training. We have a fantastic opportunity for an experienced Cloud Infrastructure Engineer to join our Technical Team in designing and delivering cloud solutions to new and existing customers. This role will provide additional cloud expertise in supporting and delivering public cloud technologies such as Office 365 & Azure. In addition, the successful candidate will be one of our technical engineers, leading varied IT delivery projects. The successful applicant must be a team player and MSP experience will be hugely beneficial. We foster a supportive environment where sharing knowledge and producing documentation should be second nature. We also invest in technical skills training allowing you to grow and develop your IT career. Day to day you'll: Talk clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replacing parts as required Provide support, including procedural documentation and relevant reports Experience with Microsoft 365 Administration and Troubleshooting Support the roll out of new applications Deal with escalations from our team of IT Technicians The role is varied, and no two days are the same. We are looking for someone who is excited by technology; someone who naturally keeps up to date with the latest technologies, techniques, initiatives and changes in the industry. Skills and Experience: Deploying and supporting Office 365 solutions Designing and implementing Microsoft Azure (IaaS) solutions Designing and implementing Windows Server Technologies including Virtualisation Configuring/supporting storage area networks Testing and evaluating new technology Excellent telephone manners and communications skills with a strong customer service focus Excellent working knowledge of Microsoft Windows Server Operating Systems & virtualisation technologies Ability to prioritise and manage many open cases at one time, so your time management skills will be sharp and you'll be an effective multi tasker Ability to rapidly establish a good working relationship with customers, suppliers and other IT professionals Most importantly a 'hands on' teamwork ethic with a willingness to learn A full Driving Licence and access to own transport are essential to this role. Desirable Skills and Attributes: MSP Experience Previous Helpdesk/IT Support (telephone/remote support) experience Existing professional certifications in Microsoft 365 or Azure (or working towards) Experience in Firewall and Network Security Technologies Experience with Hyper V, VMWare, SAN, NAS Experience with Microsoft 365 Administration / Migrations Strong understanding of TCP/IP networking, including experience with routing, VLAN, VPN, Wireless Experience with VOIP telephony systems Automation and scripting using PowerShell Most importantly a 'hands on' teamwork ethic with a willingness to learn Flexible, pro active approach (may be required to work away or unsociable hours to meet the needs of the business) Cyber Security Experience and familiarity with Cyber Essentials Certification Protocols We'd be especially interested in candidates who have or are working towards their Microsoft Certifications.
Mobile Gas Engineer
Linaker Bristol, Gloucestershire
WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker's heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients' architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially and 2026 is no exception. Our client base continues to grow month on month and as a result we are now looking for a number of Mobile Technicians (Fabric Biased) across the UK ABOUT THE ROLE We are seeking a skilled and motivated Commercial Gas Engineer to join our growing maintenance team. The role will involve delivering both planned preventative maintenance (PPM) and reactive works across a varied portfolio of commercial sites. The successful candidate will be technically competent, commercially aware, and committed to delivering high levels of service, safety, and compliance. This is a mobile role requiring flexibility and strong communication skills to support both internal teams and client stakeholders. WHAT YOU WILL BE RESPONSIBLE FOR Planned Preventative Maintenance Complete PPM tasks in line with contract schedules and SFG20 standards. Ensure all maintenance activities are delivered proactively and efficiently. Maintain site logbooks and ensure accurate documentation of works completed. Reactive Maintenance & Repairs Diagnosing of faults effectively and carry out timely repairs to commercial gas appliances and associated plant. Minimise downtime through efficient troubleshooting and resolution. Escalate issues to the helpdesk and Contract Manager where appropriate. Quotations & Commercial Awareness Produce detailed and accurate quotations, including: Correct parts identification Accurate labour estimates Clear methodology statements Ensure works are delivered profitably while maintaining quality and client satisfaction. Compliance & Health & Safety Work in strict accordance with company H&S policies and statutory compliance requirements. Ensure all gas works comply with current legislation and industry standards. Maintain a safe working environment and take responsibility for site safety. Communication & Client Liaison Communicate effectively with clients, helpdesk, and management teams. Provide professional, courteous customer service at all times. Build and maintain strong working relationships internally and externally. Asset & Equipment Care Ensure tools, equipment, calibration devices and company assets are maintained and stored correctly. Report any defects or damage promptly. Skills and Experience Essential Gas Qualifications City & Guilds COCN1 - Core Commercial Gas Safety CCN1 - Core Domestic Natural Gas Safety CDGA1 - Non-Domestic Natural Gas & LPG Direct Fired Heating Appliances CODNCO1 - Changeover Domestic to Non-Domestic Core CIGA1 - Non-Domestic Indirect Gas-Fired Heating Appliances CPA1 - Combustion Performance Analysis CENWAT - Domestic Central Heating/Hot Water Boilers ICPN1 - Non-Domestic Pipework & Fittings TPCP1 / TPCP1A - Testing & Purging Desirable Qualifications CKR1 - Domestic Gas Cooking Appliances CCCN1 - Non-Domestic Catering Appliances HTR1 - Domestic Gas Fires & Wall Heaters CORT1 - Radiant Plaque & Tube Heaters Legionella Awareness & Practical Training Asbestos Awareness PASMA IPAF 3a & 3b Experience 2-5 years' experience in commercial gas maintenance. Experience within a mobile FM environment desirable. Strong diagnostic and fault-finding capability. THE PACKAGE Starting salary DOE with annual pay reviews. 25 Days holiday plus bank holidays. Uniform and Tools provided. Auto enrolment on the company Pension scheme, Death in Service available after qualifying period. INTERESTED If you like the sound of the above and want to be part of a fast-growing business, we would love to hear from you.
09/05/2026
Full time
WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker's heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients' architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially and 2026 is no exception. Our client base continues to grow month on month and as a result we are now looking for a number of Mobile Technicians (Fabric Biased) across the UK ABOUT THE ROLE We are seeking a skilled and motivated Commercial Gas Engineer to join our growing maintenance team. The role will involve delivering both planned preventative maintenance (PPM) and reactive works across a varied portfolio of commercial sites. The successful candidate will be technically competent, commercially aware, and committed to delivering high levels of service, safety, and compliance. This is a mobile role requiring flexibility and strong communication skills to support both internal teams and client stakeholders. WHAT YOU WILL BE RESPONSIBLE FOR Planned Preventative Maintenance Complete PPM tasks in line with contract schedules and SFG20 standards. Ensure all maintenance activities are delivered proactively and efficiently. Maintain site logbooks and ensure accurate documentation of works completed. Reactive Maintenance & Repairs Diagnosing of faults effectively and carry out timely repairs to commercial gas appliances and associated plant. Minimise downtime through efficient troubleshooting and resolution. Escalate issues to the helpdesk and Contract Manager where appropriate. Quotations & Commercial Awareness Produce detailed and accurate quotations, including: Correct parts identification Accurate labour estimates Clear methodology statements Ensure works are delivered profitably while maintaining quality and client satisfaction. Compliance & Health & Safety Work in strict accordance with company H&S policies and statutory compliance requirements. Ensure all gas works comply with current legislation and industry standards. Maintain a safe working environment and take responsibility for site safety. Communication & Client Liaison Communicate effectively with clients, helpdesk, and management teams. Provide professional, courteous customer service at all times. Build and maintain strong working relationships internally and externally. Asset & Equipment Care Ensure tools, equipment, calibration devices and company assets are maintained and stored correctly. Report any defects or damage promptly. Skills and Experience Essential Gas Qualifications City & Guilds COCN1 - Core Commercial Gas Safety CCN1 - Core Domestic Natural Gas Safety CDGA1 - Non-Domestic Natural Gas & LPG Direct Fired Heating Appliances CODNCO1 - Changeover Domestic to Non-Domestic Core CIGA1 - Non-Domestic Indirect Gas-Fired Heating Appliances CPA1 - Combustion Performance Analysis CENWAT - Domestic Central Heating/Hot Water Boilers ICPN1 - Non-Domestic Pipework & Fittings TPCP1 / TPCP1A - Testing & Purging Desirable Qualifications CKR1 - Domestic Gas Cooking Appliances CCCN1 - Non-Domestic Catering Appliances HTR1 - Domestic Gas Fires & Wall Heaters CORT1 - Radiant Plaque & Tube Heaters Legionella Awareness & Practical Training Asbestos Awareness PASMA IPAF 3a & 3b Experience 2-5 years' experience in commercial gas maintenance. Experience within a mobile FM environment desirable. Strong diagnostic and fault-finding capability. THE PACKAGE Starting salary DOE with annual pay reviews. 25 Days holiday plus bank holidays. Uniform and Tools provided. Auto enrolment on the company Pension scheme, Death in Service available after qualifying period. INTERESTED If you like the sound of the above and want to be part of a fast-growing business, we would love to hear from you.
Hays Talent Solutions
Technician 3
Hays Talent Solutions Grimsby, Lincolnshire
Join a leading independent technology and services provider as a Technician 3! Job Overview This role involves on-site deployment and replacement of laptop and AIO equipment, requiring the technician to bring valid photo ID and hold active SC clearance. Duties include checking in with the buyer's site contact and central project team, assessing access routes and storage areas, locating devices per buyer-provided floor plans, unboxing and deploying new equipment, and safely removing, relocating, and installing charging cabinets and laptop PSUs where required with buyer's support. The technician will decommission Legacy devices, reconnect peripherals, log on and connect devices to Wi-Fi, support user testing with the buyer and supplier, resolve or log hardware issues, update Inventox with full asset and deployment details, move Legacy equipment to secure storage for future collection, and complete site sign-off and check-out with the central project team. Tittle: Technician 3 Location: Grimsby DN31 1NH Rate: PAYE £19.85/day to £25.77 UMB Start/End Date: 03-June-2026 to 03-June-2026 Work Schedule: Mon-Fri 09:00 and 05:30 PM Key Responsibilities Must bring photo ID to the site: Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area buy the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in the charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove the monitor from the arm and move to secure storage. Connect the stand to the new laptop and monitor set, position on the desk, reconnect peripherals, logon & connect to Wi-Fi. Invite the buyer's site contact to test and the supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site's secure storage area, in readiness for collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Must be SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
08/05/2026
Full time
Join a leading independent technology and services provider as a Technician 3! Job Overview This role involves on-site deployment and replacement of laptop and AIO equipment, requiring the technician to bring valid photo ID and hold active SC clearance. Duties include checking in with the buyer's site contact and central project team, assessing access routes and storage areas, locating devices per buyer-provided floor plans, unboxing and deploying new equipment, and safely removing, relocating, and installing charging cabinets and laptop PSUs where required with buyer's support. The technician will decommission Legacy devices, reconnect peripherals, log on and connect devices to Wi-Fi, support user testing with the buyer and supplier, resolve or log hardware issues, update Inventox with full asset and deployment details, move Legacy equipment to secure storage for future collection, and complete site sign-off and check-out with the central project team. Tittle: Technician 3 Location: Grimsby DN31 1NH Rate: PAYE £19.85/day to £25.77 UMB Start/End Date: 03-June-2026 to 03-June-2026 Work Schedule: Mon-Fri 09:00 and 05:30 PM Key Responsibilities Must bring photo ID to the site: Arrival at site, check-in with buyer's site contact and central project team. Assess access to new equipment storage area (equipment will be delivered prior to the technician's arrival and moved to a secure area buy the Buyer {Dependency D-010}). Locate devices to be swapped/removed as per the floor plans/locations identified by the buyer (dependency D-010) and assess routes to move equipment to/from locations. Unbox devices and move to deployment locations. Remove panels in charging cabinets & remove existing laptop PSU & laptops, moving to secure storage for future collection. Relocate the existing charging cabinet (where required), with support from the buyer. Install a new laptop PSU in the charging cabinet, log on to the laptop, connect to Wi-Fi & install in the charging cabinet. Disconnect peripherals (retaining for reuse where required) from Legacy AIOs, remove the monitor from the arm and move to secure storage. Connect the stand to the new laptop and monitor set, position on the desk, reconnect peripherals, logon & connect to Wi-Fi. Invite the buyer's site contact to test and the supplier to resolve/log physical connection/device hardware issues. Update Inventox with asset details and deployment status of both new and Legacy devices. Remove Legacy devices to the nominated site's secure storage area, in readiness for collection at a future date. Obtain approval for site sign-off, inform central project team and site check-out. Must be SC cleared. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Global Technology Solutions Ltd
Hardware Break/Fix Engineer - Peterborough/Cambridge
Global Technology Solutions Ltd
Job Title: Break fix Field Engineers (Level 2) Location: Peterborough/Cambridge Candidates can be based anywhere from north of Manchester down the M6, through- Cambridgeshire and surrounding area - Milton Keynes/Northampton and surrounding area. Start Date: ASAP Rate: £150 per day inside Role Overview: We are looking for 3 experienced Level 2 Field Technicians to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle. Scope of Work: Hardware break/fix support for HP desktops and laptops Field-based repair work across multiple customer sites Diagnosis and repair of desktop and laptop hardware issues Replacement of faulty hardware components as required Ensure repairs are completed efficiently and to agreed service standards Skills Required: Level 2 technician skill set Strong hands-on experience with HP desktop and laptop hardware repairs Ability to diagnose and resolve hardware faults independently Experience working in a field-based/mobile support role Good customer service and communication skills Full driving licence and own vehicle required Services in Scope: PC hardware support Laptop hardware support Peripheral hardware support Hardware fault diagnosis and repair
08/05/2026
Contractor
Job Title: Break fix Field Engineers (Level 2) Location: Peterborough/Cambridge Candidates can be based anywhere from north of Manchester down the M6, through- Cambridgeshire and surrounding area - Milton Keynes/Northampton and surrounding area. Start Date: ASAP Rate: £150 per day inside Role Overview: We are looking for 3 experienced Level 2 Field Technicians to provide hardware break/fix support across the above regions. This is not deskside support. Engineers must be mobile and able to travel across their assigned coverage area using their own vehicle. Scope of Work: Hardware break/fix support for HP desktops and laptops Field-based repair work across multiple customer sites Diagnosis and repair of desktop and laptop hardware issues Replacement of faulty hardware components as required Ensure repairs are completed efficiently and to agreed service standards Skills Required: Level 2 technician skill set Strong hands-on experience with HP desktop and laptop hardware repairs Ability to diagnose and resolve hardware faults independently Experience working in a field-based/mobile support role Good customer service and communication skills Full driving licence and own vehicle required Services in Scope: PC hardware support Laptop hardware support Peripheral hardware support Hardware fault diagnosis and repair
Hays
Service Desk
Hays
We're recruiting a Service Desk Technician for an immediate start contract based in the Bangor / Newtownards area. This is a great opportunity for someone with solid 1st line support experience who's comfortable working in a fast paced environment. The role: Providing 2nd line IT support for incidents and service requests Troubleshooting and resolving more complex issues across Windows OS, Microsoft 365, Active Directory, hardware, and applications Supporting and mentoring 1st line colleagues where required Managing tickets through to resolution within agreed SLAs Working closely with infrastructure and third party teams on escalations What we're looking for: Proven experience in a 2nd Line Service Desk / IT Support role Strong hands on knowledge of Microsoft 365, Windows, Active Directory, and desktop support Confident troubleshooting and problem solving skills Strong communication skills with a customer focused approach Available to start immediately What's on offer: Contract day rate between £150-£200 (depending on experience) On site role in the Bangor / Newtownards area Well structured environment with an established IT team Immediate start Apply now or get in touch for a confidential chat to discuss the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
08/05/2026
Full time
We're recruiting a Service Desk Technician for an immediate start contract based in the Bangor / Newtownards area. This is a great opportunity for someone with solid 1st line support experience who's comfortable working in a fast paced environment. The role: Providing 2nd line IT support for incidents and service requests Troubleshooting and resolving more complex issues across Windows OS, Microsoft 365, Active Directory, hardware, and applications Supporting and mentoring 1st line colleagues where required Managing tickets through to resolution within agreed SLAs Working closely with infrastructure and third party teams on escalations What we're looking for: Proven experience in a 2nd Line Service Desk / IT Support role Strong hands on knowledge of Microsoft 365, Windows, Active Directory, and desktop support Confident troubleshooting and problem solving skills Strong communication skills with a customer focused approach Available to start immediately What's on offer: Contract day rate between £150-£200 (depending on experience) On site role in the Bangor / Newtownards area Well structured environment with an established IT team Immediate start Apply now or get in touch for a confidential chat to discuss the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Get Staffed Online Recruitment Limited
Data Centre Engineer
Get Staffed Online Recruitment Limited Dartford, Kent
This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. You will be required to work out of both Maidstone and Dartford sites, so the ability to get to both sites is essential. About Our Client Our client is an award-winning innovative Data Centre, Network and Cloud services provider based in Maidstone and Dartford, Kent. They are seeking a Data Centre Engineer to join their forever growing team. They have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. They design, build and manage everything in house you ll be part of the team behind this. The Role Our client has an opportunity within their DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both their Maidstone and Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the data centre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, they will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: Providing support and remote hands for clients Running and testing cables for the network and infrastructure Diagnosing and resolving hardware issues Use of monitoring systems to identify potential issues Network and workstation troubleshooting Proactively working to update and process tickets within our client s system This role will suit someone who is a self-starter and has the right attitude to learn and move forwards, as our client will provide training where required. Candidates with the experience or relevant job titles of IT Helpdesk Technician, Systems Engineer, Helpdesk Support, Junior Network Engineer, Data Centre Engineer, Data Centre Operations Specialist, Data centre Infrastructure Engineer, Data Centre Systems Engineer, Data Centre Technician, or Data Centre Network Engineer, will also be considered for this role. If you are a Data Analyst or similar, please DO NOT apply. Requirements The successful applicant will: Have excellent communication skills Have a keen attention to detail and a strong customer service orientation Have good IT troubleshooting skills Have good analytical skills Have basic knowledge of Windows and Linux environments Have a basic understanding of computer networking Have a full UK driving licence and be willing to commute to both our client s premises in Dartford and Maidstone easily Must be a UK citizen or have the right to work Benefits What They Offer / Benefits: Night Shift Allowance per night shift worked A challenging and rewarding environment The opportunity to learn new technologies Private health insurance after completion of probationary period Free secure onsite parking Encouraged personal development Up to 28 Days Paid Holiday (extra based on length of service) Free Virtual Machine for staff members Top of the range Cisco Lab onsite Generous pension scheme Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc.) Salary: £25,750 £30,000 per annum
08/05/2026
Full time
This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. You will be required to work out of both Maidstone and Dartford sites, so the ability to get to both sites is essential. About Our Client Our client is an award-winning innovative Data Centre, Network and Cloud services provider based in Maidstone and Dartford, Kent. They are seeking a Data Centre Engineer to join their forever growing team. They have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. They design, build and manage everything in house you ll be part of the team behind this. The Role Our client has an opportunity within their DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both their Maidstone and Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the data centre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, they will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: Providing support and remote hands for clients Running and testing cables for the network and infrastructure Diagnosing and resolving hardware issues Use of monitoring systems to identify potential issues Network and workstation troubleshooting Proactively working to update and process tickets within our client s system This role will suit someone who is a self-starter and has the right attitude to learn and move forwards, as our client will provide training where required. Candidates with the experience or relevant job titles of IT Helpdesk Technician, Systems Engineer, Helpdesk Support, Junior Network Engineer, Data Centre Engineer, Data Centre Operations Specialist, Data centre Infrastructure Engineer, Data Centre Systems Engineer, Data Centre Technician, or Data Centre Network Engineer, will also be considered for this role. If you are a Data Analyst or similar, please DO NOT apply. Requirements The successful applicant will: Have excellent communication skills Have a keen attention to detail and a strong customer service orientation Have good IT troubleshooting skills Have good analytical skills Have basic knowledge of Windows and Linux environments Have a basic understanding of computer networking Have a full UK driving licence and be willing to commute to both our client s premises in Dartford and Maidstone easily Must be a UK citizen or have the right to work Benefits What They Offer / Benefits: Night Shift Allowance per night shift worked A challenging and rewarding environment The opportunity to learn new technologies Private health insurance after completion of probationary period Free secure onsite parking Encouraged personal development Up to 28 Days Paid Holiday (extra based on length of service) Free Virtual Machine for staff members Top of the range Cisco Lab onsite Generous pension scheme Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc.) Salary: £25,750 £30,000 per annum
hireful
Service Desk Analyst
hireful
Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping our business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the face of IT, you will support users at all levels, troubleshoot Windows 11, Microsoft 365, Active Directory, VPN, LAN/WAN connectivity, and device provisioning using tools such as Microsoft Intune. You will also assist with telephony systems, including cloud contact centres, and support infrastructure and cybersecurity initiatives. Beyond day-to-day support, you will help maintain documentation, improve processes, identify recurring issues, and contribute to small IT projects. You will also be involved in onboarding new starters, training users, and ensuring accurate asset and software records are maintained. Role: IT Service Desk Analyst, IT Support Analyst, Service Desk Technician, IT Helpdesk Analyst, Technical Support Analyst, 1st Line IT Support, First Line IT Support etc. Location: Milton Keynes Salary: Highly competitive base + awesome benefits We are looking for someone with at least 3 years IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected learning time, strong benefits, and real opportunities to grow within a global organisation.
07/05/2026
Full time
Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping our business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the face of IT, you will support users at all levels, troubleshoot Windows 11, Microsoft 365, Active Directory, VPN, LAN/WAN connectivity, and device provisioning using tools such as Microsoft Intune. You will also assist with telephony systems, including cloud contact centres, and support infrastructure and cybersecurity initiatives. Beyond day-to-day support, you will help maintain documentation, improve processes, identify recurring issues, and contribute to small IT projects. You will also be involved in onboarding new starters, training users, and ensuring accurate asset and software records are maintained. Role: IT Service Desk Analyst, IT Support Analyst, Service Desk Technician, IT Helpdesk Analyst, Technical Support Analyst, 1st Line IT Support, First Line IT Support etc. Location: Milton Keynes Salary: Highly competitive base + awesome benefits We are looking for someone with at least 3 years IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected learning time, strong benefits, and real opportunities to grow within a global organisation.
Planet Recruitment
IT Support Technician
Planet Recruitment Mansfield, Nottinghamshire
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
07/05/2026
Full time
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
MOTT MACDONALD
Digital Delivery Technician
MOTT MACDONALD Leeds, Yorkshire
Mott MacDonald Bentley is a fully integrated design and build business combining the design expertise of Mott MacDonald with the contracting experience of JN Bentley to deliver award winning projects. Working for Mott MacDonald Bentley, you will work on major water and wastewater schemes throughout all phases of the project from feasibility through to construction. With an annual turnover surpassing £500 million, Mott macdonald Bentley cements its position as a leader within the industry. The sustained, robust business performance creates an ideal environment for career growth. As a BIM Technician on our Yorkshire Water framework, you'll work on projects that make a real difference to our environment and our communities - enhancing the efficiency and effectiveness of water and wastewater treatment systems. You will play a pivotal role in delivering BIM and Digital outputs throughout the lifecycle of various projects. From concept design to commissioning, you will ensure that all BIM aspects are meticulously considered and integrated. The role of a BIM Technician includes: Delivering CAD/BIM design data and undertaking quality control processes and contributing to development of the CAD/BIM standards. Using 3D modelling to support design collaboration, clash resolution, asset data capture, digital rehearsal and cost capture. Supporting the development of the common data environment platform and process (Autodesk BIM 360). Creating and developing a standardised BIM element library, to support model reuse and a production approach, including identifying affordable and low carbon solutions. Taking responsibility for cyber security aspects associated with CAD/BIM data and access. Undertaking validation of CAD/BIM models from suppliers and integrating into our models. Working with designers to manage the competing tensions of time, cost and quality. Managing safety, wellbeing, environment and sustainability within your BIM/CAD output. Supporting the project teams understanding of BIM and where appropriate supervising the work of less experienced BIM technicians, providing technical and professional guidance to aid their development. What you'll need: Recognised qualification in Computer-aided design (CAD), BIM or related field. Proficiency in Revit. Knowledge of water, or wastewater, non-infrastructure or infrastructure projects. Experience in authoring 3D models in a common data environment platform (Autodesk Construction Cloud/BIM360). An understanding of working in a common data environment platform (Autodesk Construction Cloud/BIM360) and managing BIM data throughout the project lifecycle. Understanding of key principles of information management as set out in ISO 19650. Ability to communicate effectively with team members and stakeholders. Proficient in delivering results within short timeframes, prioritising tasks and managing your time efficiently. What's in it for you: Financial wellbeing MMB match employee pension contributions between 4.5% and 7%. As an independently owned business we share the financial success of the business with all our colleagues including our annual bonus schemes. Payment of annual professional institution subscription costs Health and wellbeing A minimum of 33 days holiday each year, inclusive of public holidays, with the ability to buy, sell or carry over annual leave through our flexible benefits programme. Access to Life Assurance / Private Medical Insurance / Critical Illness Insurance and Health Screening options We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave plus the option for shared parental leave. Up to 2 paid additional days leave are provided for those with significant caring responsibilities Learning and development MMB are committed to empowering our people to grow professionally and thrive in their careers. We offer structured development schemes that support your journey toward professional chartership. From day one, employees are fast-tracked towards chartership reviews and benefit from mentorship, hands on experience, and tailored training opportunities Mott MacDonald Bentley are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Other information This is a Mott MacDonald Bentley role, employed by Mott MacDonald. Mott MacDonald Bentley is a joint venture business, established in 1999 between civil engineering contractor JN Bentley and global management consultancy, Mott MacDonald. Mott MacDonald Bentley offers fully integrated design and build services to its clients, combining the contracting expertise of JN Bentley and the design specialisms of Mott MacDonald. This role is employed by Mott MacDonald but will involve working across the joint venture business, both with Mott MacDonald and JN Bentley colleagues. About Mott MacDonald Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence. We believe that because we care about what we do, we do things better. We know that our people are our most valuable asset, so we are dedicated to investing in them, through our comprehensive training and development schemes, exposure to the wider design and build business and endless opportunities. We are committed to creating a workplace where our people are safe, have a voice, can reach their full potential, and everyone shares in the rewards. You'll have the opportunity to contribute to projects that benefit our communities - from helping to secure water supplies for future generations to protecting homes and businesses from flood risk - our projects make a real difference. Diversity, Equity & Inclusion A Mott MacDonald Bentley we welcome applications from all sectors of the community. We are dedicated to building a diverse workplace where everyone feels included, has the opportunity to thrive, and is treated with respect. Even if you don't meet every requirement for this role but are excited about the opportunity, we encourage you to apply. Find out more about our approach to Diversity, Equity & Inclusion here: . We are committed to ensuring that our recruitment practices are barrier free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please call or email to discuss any such adjustments that we can make. You can read more about our Equal Opportunities Policy here: Equality, diversity and inclusion - Mott MacDonald Agile working We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business.
07/05/2026
Full time
Mott MacDonald Bentley is a fully integrated design and build business combining the design expertise of Mott MacDonald with the contracting experience of JN Bentley to deliver award winning projects. Working for Mott MacDonald Bentley, you will work on major water and wastewater schemes throughout all phases of the project from feasibility through to construction. With an annual turnover surpassing £500 million, Mott macdonald Bentley cements its position as a leader within the industry. The sustained, robust business performance creates an ideal environment for career growth. As a BIM Technician on our Yorkshire Water framework, you'll work on projects that make a real difference to our environment and our communities - enhancing the efficiency and effectiveness of water and wastewater treatment systems. You will play a pivotal role in delivering BIM and Digital outputs throughout the lifecycle of various projects. From concept design to commissioning, you will ensure that all BIM aspects are meticulously considered and integrated. The role of a BIM Technician includes: Delivering CAD/BIM design data and undertaking quality control processes and contributing to development of the CAD/BIM standards. Using 3D modelling to support design collaboration, clash resolution, asset data capture, digital rehearsal and cost capture. Supporting the development of the common data environment platform and process (Autodesk BIM 360). Creating and developing a standardised BIM element library, to support model reuse and a production approach, including identifying affordable and low carbon solutions. Taking responsibility for cyber security aspects associated with CAD/BIM data and access. Undertaking validation of CAD/BIM models from suppliers and integrating into our models. Working with designers to manage the competing tensions of time, cost and quality. Managing safety, wellbeing, environment and sustainability within your BIM/CAD output. Supporting the project teams understanding of BIM and where appropriate supervising the work of less experienced BIM technicians, providing technical and professional guidance to aid their development. What you'll need: Recognised qualification in Computer-aided design (CAD), BIM or related field. Proficiency in Revit. Knowledge of water, or wastewater, non-infrastructure or infrastructure projects. Experience in authoring 3D models in a common data environment platform (Autodesk Construction Cloud/BIM360). An understanding of working in a common data environment platform (Autodesk Construction Cloud/BIM360) and managing BIM data throughout the project lifecycle. Understanding of key principles of information management as set out in ISO 19650. Ability to communicate effectively with team members and stakeholders. Proficient in delivering results within short timeframes, prioritising tasks and managing your time efficiently. What's in it for you: Financial wellbeing MMB match employee pension contributions between 4.5% and 7%. As an independently owned business we share the financial success of the business with all our colleagues including our annual bonus schemes. Payment of annual professional institution subscription costs Health and wellbeing A minimum of 33 days holiday each year, inclusive of public holidays, with the ability to buy, sell or carry over annual leave through our flexible benefits programme. Access to Life Assurance / Private Medical Insurance / Critical Illness Insurance and Health Screening options We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave plus the option for shared parental leave. Up to 2 paid additional days leave are provided for those with significant caring responsibilities Learning and development MMB are committed to empowering our people to grow professionally and thrive in their careers. We offer structured development schemes that support your journey toward professional chartership. From day one, employees are fast-tracked towards chartership reviews and benefit from mentorship, hands on experience, and tailored training opportunities Mott MacDonald Bentley are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Other information This is a Mott MacDonald Bentley role, employed by Mott MacDonald. Mott MacDonald Bentley is a joint venture business, established in 1999 between civil engineering contractor JN Bentley and global management consultancy, Mott MacDonald. Mott MacDonald Bentley offers fully integrated design and build services to its clients, combining the contracting expertise of JN Bentley and the design specialisms of Mott MacDonald. This role is employed by Mott MacDonald but will involve working across the joint venture business, both with Mott MacDonald and JN Bentley colleagues. About Mott MacDonald Mott MacDonald is a global engineering, management and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients' businesses, our communities and employee opportunities. A fundamental part of this is respecting each person's differences and striving to meet their needs. Our values: progress, respect, integrity, drive, excellence. We believe that because we care about what we do, we do things better. We know that our people are our most valuable asset, so we are dedicated to investing in them, through our comprehensive training and development schemes, exposure to the wider design and build business and endless opportunities. We are committed to creating a workplace where our people are safe, have a voice, can reach their full potential, and everyone shares in the rewards. You'll have the opportunity to contribute to projects that benefit our communities - from helping to secure water supplies for future generations to protecting homes and businesses from flood risk - our projects make a real difference. Diversity, Equity & Inclusion A Mott MacDonald Bentley we welcome applications from all sectors of the community. We are dedicated to building a diverse workplace where everyone feels included, has the opportunity to thrive, and is treated with respect. Even if you don't meet every requirement for this role but are excited about the opportunity, we encourage you to apply. Find out more about our approach to Diversity, Equity & Inclusion here: . We are committed to ensuring that our recruitment practices are barrier free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please call or email to discuss any such adjustments that we can make. You can read more about our Equal Opportunities Policy here: Equality, diversity and inclusion - Mott MacDonald Agile working We are committed to providing a flexible and agile working environment that supports both our employees and the needs of the business.
Hays Specialist Recruitment
Part-time School IT Technician
Hays Specialist Recruitment Prestwich, Lancashire
Your new company You'll be joining a busy and supportive secondary school environment that relies on technology to deliver high-quality teaching and learning. The school has a well-established IT setup and a collaborative culture where IT plays a vital role in day-to-day operations.This is an interim opportunity, ideal for someone who enjoys working hands-on in an educational setting and wants to make an immediate impact. Your new role As an Interim IT Support Engineer (1st Line), you will be the first point of contact for IT support across the school. Starting ASAP, you'll provide reliable, face-to-face and remote support to staff and students. Working hours: part time - 16 hours a week between Monday - Wednesdays Key responsibilities include: Providing 1st line IT support to teaching and support staff Logging, managing and resolving incidents and service requests via the helpdesk Troubleshooting hardware, software, and basic network issues Setting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment) Assisting with user accounts, password resets, and access issues Maintaining IT equipment and peripherals, including basic installs and replacements Escalating more complex issues to senior IT colleagues where required Supporting a safe and secure IT environment in line with safeguarding and data protection requirements What you'll need to succeed To be successful in this role, you'll need: Previous experience in a 1st line IT support or helpdesk role Good working knowledge of Windows devices, Microsoft 365, and common school or office IT systems Strong troubleshooting and customer service skills A proactive, organised approach and the ability to work independently Experience in an education or similar public sector environment Willingness to undergo relevant safeguarding checks and DBS checks What you'll get in return A short-term interim role with an immediate start Consistent hours: 16 hours a week - part time between Monday - Wednesdays The opportunity to build experience within a school IT environment A supportive working atmosphere and the chance to make a real difference day to day Competitive daily rate, dependent on experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
07/05/2026
Contractor
Your new company You'll be joining a busy and supportive secondary school environment that relies on technology to deliver high-quality teaching and learning. The school has a well-established IT setup and a collaborative culture where IT plays a vital role in day-to-day operations.This is an interim opportunity, ideal for someone who enjoys working hands-on in an educational setting and wants to make an immediate impact. Your new role As an Interim IT Support Engineer (1st Line), you will be the first point of contact for IT support across the school. Starting ASAP, you'll provide reliable, face-to-face and remote support to staff and students. Working hours: part time - 16 hours a week between Monday - Wednesdays Key responsibilities include: Providing 1st line IT support to teaching and support staff Logging, managing and resolving incidents and service requests via the helpdesk Troubleshooting hardware, software, and basic network issues Setting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment) Assisting with user accounts, password resets, and access issues Maintaining IT equipment and peripherals, including basic installs and replacements Escalating more complex issues to senior IT colleagues where required Supporting a safe and secure IT environment in line with safeguarding and data protection requirements What you'll need to succeed To be successful in this role, you'll need: Previous experience in a 1st line IT support or helpdesk role Good working knowledge of Windows devices, Microsoft 365, and common school or office IT systems Strong troubleshooting and customer service skills A proactive, organised approach and the ability to work independently Experience in an education or similar public sector environment Willingness to undergo relevant safeguarding checks and DBS checks What you'll get in return A short-term interim role with an immediate start Consistent hours: 16 hours a week - part time between Monday - Wednesdays The opportunity to build experience within a school IT environment A supportive working atmosphere and the chance to make a real difference day to day Competitive daily rate, dependent on experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hamilton Barnes
OT Telemetry Specialist - 6 Month Contract - Inside IR35 - Hybrid in Warwick
Hamilton Barnes Warwick, Warwickshire
OT Telemetry Specialist - 6 Month Contract - Inside IR35 - Hybrid in Warwick Contract Type: Initial 6 month contract (Inside IR35) Rate: £550 per day Inside IR35 Location: Hybrid in Warrington Role Overview: We are looking for an OT & Telemetry Specialist to join on a 6-month hybrid contract based in Warrington, UK (2-3 days on-site). The role serves as the programme's primary technical authority on outstation communications, telemetry systems, and SCADA integration, leading estate assessment and feasibility workstreams across an active operational technology environment in the utilities sector. Key Responsibilities: Act as technical authority for OT telemetry communications and SCADA integration, leading desktop-based assessment to produce a verified OT & Telemetry Asset Register using asset, GIS, and SCADA data Map end-to-end telemetry communication paths including primary, secondary, and fallback routes, and classify sites by operational and regulatory criticality Scope and assess Proteus to WITS Modern migration complexity, evaluating replacement telemetry bearer options against SCADA, latency, and protocol requirements Lead Ofcom UHF spectrum and licence compliance assessment, engaging with SCADA engineers and field technicians to capture undocumented operational knowledge Lead and support lab and live-site proof of concepts, validating SCADA integration, data integrity, and failover, and input into target architecture and migration sequencing What You Will Ideally Bring: 5+ years hands-on OT telemetry experience in regulated utilities or critical national infrastructure environments, with strong operational knowledge of utility SCADA platforms and historian data flows Proven expertise in RTU commissioning, configuration, and fault diagnosis, with deep knowledge of telemetry protocols - WITS Modern, Proteus, DNP3, IEC 60870-5-101/104, and Modbus TCP/RTU Practical understanding of Legacy UHF radio telemetry systems and the risks and complexities associated with migration programmes Solid knowledge of Ofcom radio licensing within the UK water sector, with experience in spectrum management and licence transition planning Familiarity with IEC 62443 and NCSC CAF applied to telemetry systems, and experience supporting parallel-run migrations with zero service disruption
07/05/2026
Contractor
OT Telemetry Specialist - 6 Month Contract - Inside IR35 - Hybrid in Warwick Contract Type: Initial 6 month contract (Inside IR35) Rate: £550 per day Inside IR35 Location: Hybrid in Warrington Role Overview: We are looking for an OT & Telemetry Specialist to join on a 6-month hybrid contract based in Warrington, UK (2-3 days on-site). The role serves as the programme's primary technical authority on outstation communications, telemetry systems, and SCADA integration, leading estate assessment and feasibility workstreams across an active operational technology environment in the utilities sector. Key Responsibilities: Act as technical authority for OT telemetry communications and SCADA integration, leading desktop-based assessment to produce a verified OT & Telemetry Asset Register using asset, GIS, and SCADA data Map end-to-end telemetry communication paths including primary, secondary, and fallback routes, and classify sites by operational and regulatory criticality Scope and assess Proteus to WITS Modern migration complexity, evaluating replacement telemetry bearer options against SCADA, latency, and protocol requirements Lead Ofcom UHF spectrum and licence compliance assessment, engaging with SCADA engineers and field technicians to capture undocumented operational knowledge Lead and support lab and live-site proof of concepts, validating SCADA integration, data integrity, and failover, and input into target architecture and migration sequencing What You Will Ideally Bring: 5+ years hands-on OT telemetry experience in regulated utilities or critical national infrastructure environments, with strong operational knowledge of utility SCADA platforms and historian data flows Proven expertise in RTU commissioning, configuration, and fault diagnosis, with deep knowledge of telemetry protocols - WITS Modern, Proteus, DNP3, IEC 60870-5-101/104, and Modbus TCP/RTU Practical understanding of Legacy UHF radio telemetry systems and the risks and complexities associated with migration programmes Solid knowledge of Ofcom radio licensing within the UK water sector, with experience in spectrum management and licence transition planning Familiarity with IEC 62443 and NCSC CAF applied to telemetry systems, and experience supporting parallel-run migrations with zero service disruption

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