Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
07/12/2025
Full time
Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UKSpecial Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. Candidate will be required to work in shifts: 7:00 AM to 4:00 PM 8:00 AM to 5:00 PM 9:00 AM to 6:00 PM 10:00 AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities(This position is an individual contributor role and part of a team) Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues. Handling calls with customers; VIP user management. Vendor management. Responding in a timely fashion to reactive or proactive incidents. Recording and documenting incident tickets. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD Microsoft Managed Devices). Technical troubleshooting, issue identification, and resolution of various services running in the Windows 10 operating system. Antivirus management (Defender/McAfee). Device movement from one desk to another as per requirement/project need. Unpacking and repackaging laptops/desktops, labeling, and delivering devices to users' desks, homes, or other offices as part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement and moving devices to disposal areas. Printers providing primary support including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site itself (between buildings). Key Skills / Knowledge / Experience: Experience troubleshooting issues on Windows 10 operating systems. Knowledge in installing and configuring Starlink satellite network devices. Experience in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in creating new Microsoft Teams groups via Teams admin portal. L1 support knowledge of Applications and SharePoint. L1 troubleshooting support for Office Apps. Effective communication skills. Ability to multitask and manage time efficiently. Customer service experience. Strong written and verbal communication and interpersonal skills. Self-motivated and willing to learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and root cause analysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person SpecificationInforming Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates to enable accurate and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships & ContactsWith Client Establish and maintain strong relationships with customer stakeholders. Develop and implement processes to improve efficiency and effectiveness on an ongoing basis. With Line Manager / Senior Stakeholders Maintain regular communication to update and appraise on critical business issues and data points. With Offshore Teams Maintain regular contact with offshore teams as needed. Update them on current issues and seek support for matters affecting contract deliverables. With Peers Develop and maintain positive relationships with business partners (internal and external). Share best practices to achieve maximum efficiency. With Others Communicate effectively and professionally with all functional teams and stakeholders. Share information regularly, build positive relationships, and represent the company in a professional manner. Foster collaboration with external contacts to maximize efficiency and achieve business goals. JBRP1_UKTJ
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
07/12/2025
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. The Paid Search Manager is a key role at Hargreaves Lansdown, responsible for leading the strategy, execution, and optimisation of paid search campaigns. Reporting to the Senior Paid Media Manager, this role plays a critical part in driving customer acquisition, engagement, and ROI through effective use of paid search channels. The role requires a data-driven mindset, strong analytical skills, and a deep understanding of search engine marketing platforms. What you'll be doing Developing and implementing paid search strategies aligned with business objectives and marketing goals. Managing day-to-day operations of paid search campaigns across platforms such as Google Ads and Microsoft Advertising. Conducting keyword research, ad copy testing, bid management, and budget allocation to maximise campaign performance. Monitoring, analysing, and reporting on campaign performance, providing actionable insights and recommendations. Collaborating with internal stakeholders including analytics, content, and digital teams to ensure campaign alignment and effectiveness. Staying up to date with industry trends, platform updates, and best practices in paid search marketing. Working closely with the Senior Paid Media Manager in developing integrated media plans and cross-channel strategies. Ensuring compliance with regulatory requirements and brand guidelines in all paid search activities. Providing coaching and guidance and mentoring to team members and new hires. About you Strong expertise in paid search platforms including Google Ads and Microsoft Advertising. Proficiency in using analytics tools such as Google Analytics, Google Data Studio, and campaign management platforms. Excellent analytical and problem-solving skills with a data-driven approach. Strong communication and collaboration skills. Ability to manage multiple campaigns and priorities in a fast-paced environment. Proven experience in managing paid search campaigns, preferably in a regulated or financial services environment. Solid understanding of PPC strategies, keyword research, and conversion optimisation. Experience with A/B testing and performance analysis. Google Ads certification is a plus. Interview Process This will be a two stage process with task. Working schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
06/12/2025
Full time
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
05/12/2025
Full time
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Business Development Manager - New Business Location: Hybrid - Birmingham office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
05/12/2025
Full time
Business Development Manager - New Business Location: Hybrid - Birmingham office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
Business Development Manager - New Business Location: Hybrid - Mancheser office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
05/12/2025
Full time
Business Development Manager - New Business Location: Hybrid - Mancheser office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
CEF - City Electrical Factors - IT
Durham, County Durham
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
05/12/2025
Full time
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
05/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
05/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
05/12/2025
Full time
Are you ready to take the reins of transformative projects that are reshaping the legal technology landscape? At Nexian , we're not just delivering digital solutions - we're driving innovation that empowers law firms to thrive in a fast-changing world. As our Senior Project Manager, you'll be at the forefront of this journey: leading a dynamic team, steering high-impact projects across IT, SaaS, and digital consultancy, and playing a pivotal role in shaping the future of how legal services operate. This is your chance to combine strategic vision with hands-on leadership, and make a lasting impact in a company where collaboration, excellence, and growth are at the heart of everything we do. The Role at a Glance: Senior Project Manager - Agile UK Remote (with occasional travel to client sites) Up to £75,000 Plus Benefits: 5% pension contribution, flexible core hours Product / Service: Technology transformation & management consultancy for legal firms Pedigree: Heavyweight sector leadership founding team Your Skills: Leadership. People Management. Excellent Communication and Stakeholder Management skills. Negotiation. Project Management Methodologies. Analytical. Legal Tech Transformation. Legal Tech Technology. Project Management Leadership. Agile Methodology. About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. We're also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We're a small, friendly team that's passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you'll be hands-on and involved in making sure every client experience exceeds expectations. What You'll Be Doing: As Senior Project Manager at Nexian, you'll lead our digital transformation agenda, owning a portfolio of high-impact projects while mentoring a talented team to deliver excellence across IT managed services, legal SaaS, development, and business analysis. You'll not only drive successful project outcomes but also shape our entire delivery strategy - optimising tools, processes, and methodologies to raise the bar across the business. Working closely with client services, technical experts, and senior leadership, you'll ensure projects exceed expectations, align with strategic goals, and deliver flawless technical go-lives. This role offers the opportunity to combine hands-on delivery with strategic influence, while inspiring the next generation of project managers and positioning Nexian's project management function as a true competitive advantage. Key Responsibilities: • Inspire, mentor, and elevate a high-performing project management team to consistently deliver excellence. • Own a diverse project portfolio while coaching and guiding junior staff to success. • Design and embed best-in-class frameworks, processes, and practices that raise the bar for delivery. • Lead end-to-end execution of project planning, resourcing, budgeting, and risk management. • Guarantee delivery excellence - on time, on scope, and to the highest standards of quality. • Partner with clients and cross-functional teams to align every outcome with strategic business goals. • Oversee flawless technical go-lives, driving seamless testing and deployment. • Track, measure, and report project performance with clarity and impact for senior leadership. • Champion innovation and continuous improvement in tools, methodologies, and delivery approaches. • Foster a culture of accountability, collaboration, and excellence across the project management function. What You'll Bring: Experience: • Experience leading project management teams, ideally in a professional services or technology environment. • Proven track record of delivering complex projects on time and within budget. • Experience managing your own project portfolio while mentoring junior staff. • Experience overseeing the testing and implementation of technical go-lives. • Experience with legal technology or SaaS implementations is highly desirable. Knowledge and Skills: • Strong leadership and people management skills, with the ability to inspire and motivate teams. • Excellent communication, stakeholder management, and negotiation skills. • Expertise in project management methodologies (PRINCE2, Agile, or equivalent). • Strong analytical and problem-solving capabilities. • Ability to foster collaboration and influence cross-functional teams. • Comfortable balancing strategic oversight with hands-on project delivery. • Passion for digital transformation and process excellence. At Nexian, we're on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don't just implement systems-we unlock potential. With Actionstep, the world's leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we're helping firms leave outdated processes behind and embrace a smarter, more connected future. You won't just lead projects -you'll lead transformation. If you're ready to drive change, inspire a team, and leave your mark on a rapidly evolving industry, we want to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end-users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Benefits: Working hours - Monday to Friday Clear Career Progression Pathways In-House Learning & Development Team Buy & Sell Annual Leave Scheme Company Pension Continuous Training & Skill-Building Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Incident Management: Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end-users. Escalate complex incidents to higher-level support teams when necessary. Follow up with end-users to ensure incidents are resolved to their satisfaction. Service Request Fulfilment: Process and fulfil service requests from end-users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Problem Management: Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service: Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. Communicate technical information to end-users in a clear and understandable manner. Educate end-users on IT policies, procedures, and best practices. Process and Policy Compliance: Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organizational security policies and guidelines. Quality Improvement: Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers Requirements to be considered: Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem-solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today!
05/12/2025
Full time
Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end-users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Benefits: Working hours - Monday to Friday Clear Career Progression Pathways In-House Learning & Development Team Buy & Sell Annual Leave Scheme Company Pension Continuous Training & Skill-Building Referral program Free onsite parking Employee Assistance Programme (EAP) Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to): Desktop Support: Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Incident Management: Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end-users. Escalate complex incidents to higher-level support teams when necessary. Follow up with end-users to ensure incidents are resolved to their satisfaction. Service Request Fulfilment: Process and fulfil service requests from end-users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Problem Management: Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service: Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. Communicate technical information to end-users in a clear and understandable manner. Educate end-users on IT policies, procedures, and best practices. Process and Policy Compliance: Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organizational security policies and guidelines. Quality Improvement: Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers Requirements to be considered: Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem-solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today!
Digital Delivery Manager Reference : OCT Location : Flexible with some travel to Sandy, Bedfordshire Contract : Fixed-term 12 months - with potential extensions Hours : Full-time, 37.5 hours per week Salary : £39,205.00 - £41,856.00 Per Annum Benefits : Holiday, Pension, Life Assurance Modernise legacy systems. Deliver with precision. Make an impact! About the Role We are seeking an experienced Digital Delivery Manager to lead the delivery of a major refactoring project for the RSPB's Conservation GIS mapping system (Merlin). This critical role will focus on modernising and stabilising the existing application architecture to meet the unique demands of the RSPB's conservation work, whilst also maintaining current compliance, resilience, and performance standards. The Merlin system currently utilises Microsoft Silverlight and runs on Windows Server 2016. Your role will involve coordinating complex software migrations, ensuring code refactoring is completed to the highest standards, and managing dependencies across multiple teams. This project is expected to span 1-3 years, with this role initially fixed for 12 months and likely to extend. Key Responsibilities Project Delivery: Lead the successful delivery of the Merlin refactoring project using appropriate methodologies (Agile, Waterfall, or hybrid) Technical Oversight: Ensure refactoring activities meet compliance, resilience, and performance requirements Stakeholder Engagement: Work closely with Conservation Data Management Unit (CDMU), DDaT, and senior stakeholders to provide clear updates, manage expectations, and resolve challenges Team Coordination: Manage multi-disciplinary teams, ensuring effective collaboration across technical and business functions Governance & Documentation: Maintain robust governance, RAID logs, and develop standardised templates for consistent reporting and documentation Risk & Issue Management: Identify and mitigate risks associated with legacy technologies and migration activities Budget & Resource Control: Manage budgets, forecasts, and resource allocation to ensure delivery within agreed parameters Continuous Improvement: Promote best practice in delivery and technical governance throughout the project lifecycle About You You are a highly organised and proactive delivery professional with a proven track record of managing large-scale digital or refactoring projects. You thrive in complex environments, balancing technical challenges with strong leadership and clear communication. Essential Skills & Experience: Significant experience delivering digital projects involving legacy system refactoring or software migrations Strong understanding of Microsoft technologies, including MS Fabric (essential) and Silverlight Experience with Esri products, angular and SQL (highly beneficial) Strong understanding and working knowledge of ArcGIS (in particular ArcGIS Online and ArcGIS Enterprise) and mapping technologies Proven ability to manage budgets, forecasts, and resource planning Excellent stakeholder management skills, including engagement with senior leadership Expertise in delivery methodologies (Agile, Waterfall, hybrid) and governance frameworks Highly organised, with exceptional prioritisation and planning abilities Desirable: Professional certifications such as PRINCE2, AgilePM, PMP, or ITIL Experience in conservation IT or similar regulated environments Familiarity with tools such as MS Project, Jira, Miro, Power Platform (inc Power BI), MS Fabric and Office 365 Why Join Us? At the RSPB, your work matters. You'll join a passionate, purpose driven organisation where your leadership will enable technology solutions that make a real difference for nature and people. Our teams are collaborative, innovative, and committed to delivering impact. Ready to modernise legacy systems and deliver with impact? Apply today and help us build the technology that powers conservation. Closing date: 23:59, Fri, 19th Dec 2025 We are looking to conduct interviews for this position from January 2026. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. No agencies please.
05/12/2025
Contractor
Digital Delivery Manager Reference : OCT Location : Flexible with some travel to Sandy, Bedfordshire Contract : Fixed-term 12 months - with potential extensions Hours : Full-time, 37.5 hours per week Salary : £39,205.00 - £41,856.00 Per Annum Benefits : Holiday, Pension, Life Assurance Modernise legacy systems. Deliver with precision. Make an impact! About the Role We are seeking an experienced Digital Delivery Manager to lead the delivery of a major refactoring project for the RSPB's Conservation GIS mapping system (Merlin). This critical role will focus on modernising and stabilising the existing application architecture to meet the unique demands of the RSPB's conservation work, whilst also maintaining current compliance, resilience, and performance standards. The Merlin system currently utilises Microsoft Silverlight and runs on Windows Server 2016. Your role will involve coordinating complex software migrations, ensuring code refactoring is completed to the highest standards, and managing dependencies across multiple teams. This project is expected to span 1-3 years, with this role initially fixed for 12 months and likely to extend. Key Responsibilities Project Delivery: Lead the successful delivery of the Merlin refactoring project using appropriate methodologies (Agile, Waterfall, or hybrid) Technical Oversight: Ensure refactoring activities meet compliance, resilience, and performance requirements Stakeholder Engagement: Work closely with Conservation Data Management Unit (CDMU), DDaT, and senior stakeholders to provide clear updates, manage expectations, and resolve challenges Team Coordination: Manage multi-disciplinary teams, ensuring effective collaboration across technical and business functions Governance & Documentation: Maintain robust governance, RAID logs, and develop standardised templates for consistent reporting and documentation Risk & Issue Management: Identify and mitigate risks associated with legacy technologies and migration activities Budget & Resource Control: Manage budgets, forecasts, and resource allocation to ensure delivery within agreed parameters Continuous Improvement: Promote best practice in delivery and technical governance throughout the project lifecycle About You You are a highly organised and proactive delivery professional with a proven track record of managing large-scale digital or refactoring projects. You thrive in complex environments, balancing technical challenges with strong leadership and clear communication. Essential Skills & Experience: Significant experience delivering digital projects involving legacy system refactoring or software migrations Strong understanding of Microsoft technologies, including MS Fabric (essential) and Silverlight Experience with Esri products, angular and SQL (highly beneficial) Strong understanding and working knowledge of ArcGIS (in particular ArcGIS Online and ArcGIS Enterprise) and mapping technologies Proven ability to manage budgets, forecasts, and resource planning Excellent stakeholder management skills, including engagement with senior leadership Expertise in delivery methodologies (Agile, Waterfall, hybrid) and governance frameworks Highly organised, with exceptional prioritisation and planning abilities Desirable: Professional certifications such as PRINCE2, AgilePM, PMP, or ITIL Experience in conservation IT or similar regulated environments Familiarity with tools such as MS Project, Jira, Miro, Power Platform (inc Power BI), MS Fabric and Office 365 Why Join Us? At the RSPB, your work matters. You'll join a passionate, purpose driven organisation where your leadership will enable technology solutions that make a real difference for nature and people. Our teams are collaborative, innovative, and committed to delivering impact. Ready to modernise legacy systems and deliver with impact? Apply today and help us build the technology that powers conservation. Closing date: 23:59, Fri, 19th Dec 2025 We are looking to conduct interviews for this position from January 2026. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Role: BI Manager Salary: 70,000 - 80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
05/12/2025
Full time
Role: BI Manager Salary: 70,000 - 80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
05/12/2025
Full time
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
05/12/2025
Full time
Head of Data - Data Architecture, Data Strategy/Governance, Data Science/Analysis/Engineering; frameworks, data operating model (TOM), compliance, risk, automation; management information (MI) reporting, PowerBI, SQL, ADF, Azure Data Warehousing / Data Lakes. Permanent, London / Hybrid (3/2) c.£150k (Negotiable) +Bonus +Benefits Global organisation seeks Head of Data to lead strategy around data architecture, data governance, platform enhancement and MI reporting development across all systems which support business decisions and improve operations. Working in a senior level capacity, initially within an individual contributors role (initially) the Head of Data will undertake a number of strategic and tactical duties including: Developing data initiatives in line with wider business strategy Engage with senior business leaders and technology management to design a Target Data Operating Model Develop the firms AI / NLP strategy, roadmap and capability utilising emerging data science approaches where applicable Optimise existing technology to support / develop the ongoing data architecture roadmap in relation to business operations Enhance the Management Information Reporting Dashboard / DV landscape defining standards and improving output in a variety of products, albeit with a strong focus on PowerBI / Power Automate and the broader Microsoft stack Lead governance processes for data access and stewardship (inc regulatory compliance aspects) and build out the function collaborating with IT security teams / CISO where appropriate Build out and lead a multi-disciplinary team of data focussed personnel We seek a senior level Data Manager with significant experience engaging with C-Level execs who possess a range of hands-on, tactical and strategic skills and experience including: Extensive experience in developing data strategy, governance, architecture and data integration Enhancement of data orchestration across all relevant systems (Sharepoint/MSFT Stack, CRM, Finance, HRIS, various industry specific Commercial/Business Systems - relevant to your background) in order to meet the needs of the strategic data roadmap Experience of identifying and selecting appropriate reporting platforms and tools and background in hands-on development of platforms/dashboards inc SQL, ADF, PowerBI etc Management and leadership of multi-disciplinary teams within data - Data Science, Data Analysis, Engineering/ETL, Data Visualisation Experience of developing and, critically, delivering AI / NLP / ML and predictive analytics capability within commercial environments. Experience of ensuring that all data-related activities comply with regulatory industry standards An ability to influence across all departments at the most senior level of a global organisation We are open to receiving applications from across a broad range of industries including Professional Services, Legal Services, Financial Services or Consultancy inc Deloitte, PwC, KMPG, Accenture, EY, McKinsey & Company etc albeit with significant experience gained inhouse developing, implementing and delivering a data strategy over a number of years. You may have been working as a Head of Data, Lead Data Scientist, Chief Data Officer, Data Engineering Manager or Lead (Senior) Data Analyst but we are open to discussion based on experience. You will possess exceptional communication skills and have the commercial acumen to be able to influence at the most senior level of this global organisation utilising experience working in similar inhouse / clientside environments (experience previously in consulting would be valuable in addition to this inhouse experience). Excellent opportunity to develop data strategy combining advanced analytics with business intelligence, and lead the enhancement of enterprise-wide data solutions across a global organisation.
Technical Manager Location: Haverhill Salary: £60k + excellent benefits Employment Type: Full-time, Permanent Are you an experienced technical leader ready to shape the future of innovative engineering and software-driven products? This is a rare opportunity to step into a senior management role where you will guide the entire technical function of a well-established technology business with a global footprint. We are seeking a Technical Manager to oversee all engineering, software development, IT infrastructure, product development and technical strategy. This is a pivotal position with genuine influence over product quality, operational performance and long-term technology direction. About the Role As Technical Manager, you will lead and coordinate multi-disciplinary teams across software, electronics, mechanical engineering, IT systems and cybersecurity. You'll ensure products from embedded systems and firmware to PC-based weighing, labelling and industrial automation technology are developed, maintained and delivered to world-class standards. Working closely with senior leadership and international colleagues, you'll drive technical innovation, oversee mission-critical projects, and strengthen the company's engineering capability. Your work will directly impact product reliability, customer satisfaction and overall business success. Key Responsibilities Technical Leadership & Product Development Lead engineering, software, electronics and IT teams across all technical functions. Oversee development of embedded, PC-based and server-linked applications (Pascal/Delphi, C, C#, Assembler, MicroPascal, .NET). Manage full firmware lifecycles and ensure software is robust, maintainable and version-controlled. Provide high-level escalation support for complex technical issues. Drive continuous improvement for hardware systems including scale bases, conveyors, scanners and automation components. Lead root-cause investigations and long-term engineering corrective actions. Project & Programme Management Own full lifecycle of major engineering and product development projects. Create technical roadmaps, resource plans and cross-functional delivery schedules. Manage international engineering collaboration, ensuring on-time, compliant and cost-effective delivery. IT Infrastructure & Cybersecurity Oversee servers, networks, backups, DR/BC plans and overall IT resilience. Govern systems including Windows Server, Hyper-V, Microsoft 365, Azure AD, VPN/RADIUS, SQL and ERP platforms. Implement cybersecurity policies, MFA, password standards and security baselines. Work with external IT and security partners to maintain strong defence across the organisation. Compliance, Testing & Quality Ensure compliance with relevant industry and regulatory standards (e.g. NMi, WELMEC, MID, EMC, R51). Oversee type approvals, verification and conformity assessments. Provide technical approval for engineering changes, QA escalations and supplier submissions. Team Leadership & Development Line manage skilled engineers, developers and technical specialists. Mentor team members to build capability and encourage professional growth. Lead performance reviews, objective setting and succession planning. Foster a culture of collaboration, accountability and continuous improvement. Customer & Commercial Support Provide expert technical support for customer escalations, field challenges and tender requirements. Work closely with Sales, Retail, Industrial and Service divisions on feasibility assessments. Support strategic customer projects and product demonstrations. Working Environment A mix of office, lab, testing and production environments. Hands-on work with equipment, tools and test systems. Occasional UK and international travel, including to global headquarters. About You We're looking for someone who brings: Technical Skills Strong leadership across multi-disciplinary technical teams. Expertise in embedded and PC-based systems (Pascal/Delphi, C, C#, MicroPascal, SQL). Understanding of electronics design, microcontrollers, DSP and industrial automation. Solid IT infrastructure and cybersecurity knowledge. Experience delivering large-scale technical projects and managing cross-border collaboration. Qualifications & Experience Degree (or equivalent experience) in Engineering, Computer Science, Electronics or IT Systems. Proven experience managing engineering or software development teams. Hands-on involvement in product development and multi-discipline technical delivery. Experience with industrial equipment, weighing systems, embedded hardware or automation is advantageous. Strong knowledge of IT, cybersecurity, ERP/SQL systems and business-critical applications. If you're ready to lead a capable technical team, shape innovative products and influence future technology strategy, we'd love to hear from you. JBRP1_UKTJ
05/12/2025
Full time
Technical Manager Location: Haverhill Salary: £60k + excellent benefits Employment Type: Full-time, Permanent Are you an experienced technical leader ready to shape the future of innovative engineering and software-driven products? This is a rare opportunity to step into a senior management role where you will guide the entire technical function of a well-established technology business with a global footprint. We are seeking a Technical Manager to oversee all engineering, software development, IT infrastructure, product development and technical strategy. This is a pivotal position with genuine influence over product quality, operational performance and long-term technology direction. About the Role As Technical Manager, you will lead and coordinate multi-disciplinary teams across software, electronics, mechanical engineering, IT systems and cybersecurity. You'll ensure products from embedded systems and firmware to PC-based weighing, labelling and industrial automation technology are developed, maintained and delivered to world-class standards. Working closely with senior leadership and international colleagues, you'll drive technical innovation, oversee mission-critical projects, and strengthen the company's engineering capability. Your work will directly impact product reliability, customer satisfaction and overall business success. Key Responsibilities Technical Leadership & Product Development Lead engineering, software, electronics and IT teams across all technical functions. Oversee development of embedded, PC-based and server-linked applications (Pascal/Delphi, C, C#, Assembler, MicroPascal, .NET). Manage full firmware lifecycles and ensure software is robust, maintainable and version-controlled. Provide high-level escalation support for complex technical issues. Drive continuous improvement for hardware systems including scale bases, conveyors, scanners and automation components. Lead root-cause investigations and long-term engineering corrective actions. Project & Programme Management Own full lifecycle of major engineering and product development projects. Create technical roadmaps, resource plans and cross-functional delivery schedules. Manage international engineering collaboration, ensuring on-time, compliant and cost-effective delivery. IT Infrastructure & Cybersecurity Oversee servers, networks, backups, DR/BC plans and overall IT resilience. Govern systems including Windows Server, Hyper-V, Microsoft 365, Azure AD, VPN/RADIUS, SQL and ERP platforms. Implement cybersecurity policies, MFA, password standards and security baselines. Work with external IT and security partners to maintain strong defence across the organisation. Compliance, Testing & Quality Ensure compliance with relevant industry and regulatory standards (e.g. NMi, WELMEC, MID, EMC, R51). Oversee type approvals, verification and conformity assessments. Provide technical approval for engineering changes, QA escalations and supplier submissions. Team Leadership & Development Line manage skilled engineers, developers and technical specialists. Mentor team members to build capability and encourage professional growth. Lead performance reviews, objective setting and succession planning. Foster a culture of collaboration, accountability and continuous improvement. Customer & Commercial Support Provide expert technical support for customer escalations, field challenges and tender requirements. Work closely with Sales, Retail, Industrial and Service divisions on feasibility assessments. Support strategic customer projects and product demonstrations. Working Environment A mix of office, lab, testing and production environments. Hands-on work with equipment, tools and test systems. Occasional UK and international travel, including to global headquarters. About You We're looking for someone who brings: Technical Skills Strong leadership across multi-disciplinary technical teams. Expertise in embedded and PC-based systems (Pascal/Delphi, C, C#, MicroPascal, SQL). Understanding of electronics design, microcontrollers, DSP and industrial automation. Solid IT infrastructure and cybersecurity knowledge. Experience delivering large-scale technical projects and managing cross-border collaboration. Qualifications & Experience Degree (or equivalent experience) in Engineering, Computer Science, Electronics or IT Systems. Proven experience managing engineering or software development teams. Hands-on involvement in product development and multi-discipline technical delivery. Experience with industrial equipment, weighing systems, embedded hardware or automation is advantageous. Strong knowledge of IT, cybersecurity, ERP/SQL systems and business-critical applications. If you're ready to lead a capable technical team, shape innovative products and influence future technology strategy, we'd love to hear from you. JBRP1_UKTJ
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy JBRP1_UKTJ
05/12/2025
Full time
Senior Data Engineer - Azure Data - Burton-on-Trent - Permanent - Hybrid Salary - £60,000 - £67,000 per annum This role requires 1 day / week in Burton-on-Trent, with hybrid working arrangements. Our client is seeking a highly skilled Senior Data Engineer to join their dynamic IT team, based in Burton-on-Trent. The Senior Data Engineer will come on board to support the Strategic Data Manager in establishing and managing an efficient Business Intelligence technical service. Assisting in the advancement of our cloud-based data platforms, providing options for timely processing and cost-efficient solutions. A strong background in Azure Data Pipeline development is key for this position. Key Skills & Responsibilities: Build and manage pipelines using Azure Data Factory, Databricks, CI/CD, and Terraform. Optimisation of ETL processes for performance and cost-efficiency. Design scalable data models aligned with business needs. Azure data solutions for efficient data storage and retrieval. Ensure compliance with data protection laws (e.g., GDPR), implement encryption and access controls. Work with cross-functional teams and mentor junior engineers. Manage and tune Azure SQL Database instances. Proactively monitor pipelines and infrastructure for performance and reliability. Maintain technical documentation and lead knowledge-sharing initiatives. Deploy advanced analytics and machine learning solutions using Azure. Stay current with Azure technologies and identify areas for enhancement. Databricks (Unity Catalog, DLT), Data Factory, Synapse, Data Lake, Stream Analytics, Event Hubs. Strong knowledge of Python, Scala, C#, .NET. Experience with advanced SQL, T-SQL, relational databases. Azure DevOps, Terraform, BICEP, ARM templates. Distributed computing, cloud-native design patterns. Data modelling, metadata management, data quality, data as a product. Strong communication, empathy, determination, openness to innovation. Strong Microsoft Office 365 experience Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy Crimson is acting as an employment agency regarding this vacancy JBRP1_UKTJ
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities Operational Leadership & Continuous Improvement Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance Define, document, and maintain robust technical standards across all service lines. Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. Participate in customer checkpoints to ensure service performance aligns with client expectations. Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. Partner with HR and leadership on recruitment of senior technical roles. Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. Excellent communication, stakeholder management, and cross-functional leadership skills. Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.
04/12/2025
Full time
Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities Operational Leadership & Continuous Improvement Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical Standards & Governance Define, document, and maintain robust technical standards across all service lines. Lead governance initiatives to ensure alignment with industry best practice, regulatory frameworks, and client requirements. Conduct regular audits and quality reviews to ensure compliance and identify improvement opportunities. Act as a key stakeholder in approving and onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development. Participate in customer checkpoints to ensure service performance aligns with client expectations. Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance. Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements. Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows. Partner with HR and leadership on recruitment of senior technical roles. Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation. Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. Excellent communication, stakeholder management, and cross-functional leadership skills. Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.
Our client is a growing UK group who seek to to hire a Senior Analytics, Automation & BI Expert, the business is entering an exciting phase of growth over the next few years and is seeking a Senior BI/ Data Analyst to engage and influence stakeholders and deliver data solutions. This role will work closely with the group BI team of Data Engineers and be the conduit for the UK business to develop better BI tools and analysis. • Assist with defining and executing the UK strategy for Analytics, Automation & AI in line with business priorities • Act as a main point of contact for business stakeholders on analytical & AI requirements. • Champion adoption of self-service analytics and promote data-driven decision-making across the organisation • Oversee all analytical activities within assigned domains and ensure alignment with business needs. • Design and deliver dashboards, process automation, and AI-powered solutions that improve business efficiency and insight. • Providing expertise with Microsoft solutions and mentor team members will be part of your role. • Design, develop, and implement data models and data products with a focus on state-of-the-art architecture design. • Ensure the quality and performance of data & analytics solutions by utilising your expertise and testing, validating, and approving developments done by other team members (internals and externals).Act as a technical lead or project manager, overseeing the implementation of data & analytics solutions and ensuring successful project delivery. • Support IT Helpdesk to manage Automation, Data & Analytics related incidents and requests, ensuring all calls are dealt with within the agreed SLA. A salary of £60,000-£75,000 DOE plus £6k car allowance, 10% bonus and benefits.
04/12/2025
Full time
Our client is a growing UK group who seek to to hire a Senior Analytics, Automation & BI Expert, the business is entering an exciting phase of growth over the next few years and is seeking a Senior BI/ Data Analyst to engage and influence stakeholders and deliver data solutions. This role will work closely with the group BI team of Data Engineers and be the conduit for the UK business to develop better BI tools and analysis. • Assist with defining and executing the UK strategy for Analytics, Automation & AI in line with business priorities • Act as a main point of contact for business stakeholders on analytical & AI requirements. • Champion adoption of self-service analytics and promote data-driven decision-making across the organisation • Oversee all analytical activities within assigned domains and ensure alignment with business needs. • Design and deliver dashboards, process automation, and AI-powered solutions that improve business efficiency and insight. • Providing expertise with Microsoft solutions and mentor team members will be part of your role. • Design, develop, and implement data models and data products with a focus on state-of-the-art architecture design. • Ensure the quality and performance of data & analytics solutions by utilising your expertise and testing, validating, and approving developments done by other team members (internals and externals).Act as a technical lead or project manager, overseeing the implementation of data & analytics solutions and ensuring successful project delivery. • Support IT Helpdesk to manage Automation, Data & Analytics related incidents and requests, ensuring all calls are dealt with within the agreed SLA. A salary of £60,000-£75,000 DOE plus £6k car allowance, 10% bonus and benefits.