Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Senior Backend Engineer We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. This is not a standard Back End role. We are seeking a foundational engineer to own our single greatest strategic asset: our unique, privileged access to network-level intelligence via the GSMA CAMARA API standard. This is our right to win, and you will be the engineer responsible for building the bridge to it. You will be the Critical Path Owner for Track Zero, the 30-day foundational sprint to validate and integrate the first-ever CAMARA-based signals (like sim-swap and device-roaming-status) from our telco founders. Your success is the Go/No-Go gate for our MWC 2026 launch. You will be directly responsible for building the out-of-band data path that enables our flagship Telco-Verified Security Shield and its sub-500ms Time-to-Trust metric, our core differentiator that no over-the-top competitor can replicate. This position offers a unique opportunity to define a new category of network-aware security, working directly with the world's leading carriers to turn their network data into a Real Time defense against global fraud. Key Responsibilities Telco Integration & Architecture Own and build the Security Signal Ingestion path, the secure, low-latency, and out-of-band data channel connecting to our founding members' network API gateways. Architect and implement a carrier-agnostic, vendor-agnostic connector layer to consume RESTful APIs from a heterogeneous global landscape of telco partners and IMS vendors (eg, Nokia, Ericsson, Mavenir). Serve as the primary technical liaison to the engineering teams at our telco founders (Deutsche Telekom, Singtel, SKT, etc.), working hand-in-glove to navigate, validate, and productionize their new CAMARA network APIs. Design and build the high-throughput microservices that will query, ingest, normalize, and cache network signals (eg, sim-swap, device-roaming-status) to be used in our Real Time Scam_Score model. Implement a mandatory Zero Trust security model for this critical integration, our most sensitive asset. This includes mTLS, least-privilege IAM, and network micro-segmentation. System Ownership & Performance Serve as the Critical Path Owner for Track Zero, our 30-day sprint to validate and integrate Real Time signals from at least two telco partners, culminating in a Go/No-Go demo. Ensure all network API integrations meet the stringent P99 latency budgets (eg, < 150ms) required to support our sub-500ms Time-to-Trust product goal. Collaborate with the platform team to build a parallel development path using mocked data to mitigate risks of network API delays. Define and own the data contracts and pipelines that feed this "ground-truth" network data from the integration layer to our core AI Service Bus (Apache Kafka). Cross-functional Collaboration Work closely with the Scam Detection Service and AI/ML teams to define the feature vectors and data payloads needed from the network to power our proprietary machine learning models. Partner with product and leadership to define the Phase 2 (post-MWC) roadmap for co-developing new, proprietary network APIs (like Caller_Velocity from CDRs) that will become our long-term, indefensible moat. Document integration architectures, data schemas, and security controls to create setup guides for our Founding Member partners. Collaborate with our external InfoSec vendor to ensure the integration layer is continuously validated and hardened against threats. Required Qualifications Education & Experience Bachelor's degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in Back End engineering, with a proven track record of building and maintaining high-performance, distributed systems in production. Required Technical Skills A minimum of 5 years of production experience with C++ or Go (Golang). Strong, demonstrable experiefnce with Real Time, low-latency data processing. You obsess over milliseconds and understand the trade-offs. Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Kubernetes, Docker). Deep understanding of API design (REST, gRPC, Webhooks) and API security (OAuth 2.0, mTLS, JWTs). Knowledge of (or deep, demonstrable curiosity about) telecommunications protocols and architectures. You must be comfortable talking to network engineers. Experience with high-throughput messaging or streaming platforms (eg, Kafka, Pulsar). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £130k-£160K basic + package.
05/12/2025
Full time
Senior Backend Engineer We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. This is not a standard Back End role. We are seeking a foundational engineer to own our single greatest strategic asset: our unique, privileged access to network-level intelligence via the GSMA CAMARA API standard. This is our right to win, and you will be the engineer responsible for building the bridge to it. You will be the Critical Path Owner for Track Zero, the 30-day foundational sprint to validate and integrate the first-ever CAMARA-based signals (like sim-swap and device-roaming-status) from our telco founders. Your success is the Go/No-Go gate for our MWC 2026 launch. You will be directly responsible for building the out-of-band data path that enables our flagship Telco-Verified Security Shield and its sub-500ms Time-to-Trust metric, our core differentiator that no over-the-top competitor can replicate. This position offers a unique opportunity to define a new category of network-aware security, working directly with the world's leading carriers to turn their network data into a Real Time defense against global fraud. Key Responsibilities Telco Integration & Architecture Own and build the Security Signal Ingestion path, the secure, low-latency, and out-of-band data channel connecting to our founding members' network API gateways. Architect and implement a carrier-agnostic, vendor-agnostic connector layer to consume RESTful APIs from a heterogeneous global landscape of telco partners and IMS vendors (eg, Nokia, Ericsson, Mavenir). Serve as the primary technical liaison to the engineering teams at our telco founders (Deutsche Telekom, Singtel, SKT, etc.), working hand-in-glove to navigate, validate, and productionize their new CAMARA network APIs. Design and build the high-throughput microservices that will query, ingest, normalize, and cache network signals (eg, sim-swap, device-roaming-status) to be used in our Real Time Scam_Score model. Implement a mandatory Zero Trust security model for this critical integration, our most sensitive asset. This includes mTLS, least-privilege IAM, and network micro-segmentation. System Ownership & Performance Serve as the Critical Path Owner for Track Zero, our 30-day sprint to validate and integrate Real Time signals from at least two telco partners, culminating in a Go/No-Go demo. Ensure all network API integrations meet the stringent P99 latency budgets (eg, < 150ms) required to support our sub-500ms Time-to-Trust product goal. Collaborate with the platform team to build a parallel development path using mocked data to mitigate risks of network API delays. Define and own the data contracts and pipelines that feed this "ground-truth" network data from the integration layer to our core AI Service Bus (Apache Kafka). Cross-functional Collaboration Work closely with the Scam Detection Service and AI/ML teams to define the feature vectors and data payloads needed from the network to power our proprietary machine learning models. Partner with product and leadership to define the Phase 2 (post-MWC) roadmap for co-developing new, proprietary network APIs (like Caller_Velocity from CDRs) that will become our long-term, indefensible moat. Document integration architectures, data schemas, and security controls to create setup guides for our Founding Member partners. Collaborate with our external InfoSec vendor to ensure the integration layer is continuously validated and hardened against threats. Required Qualifications Education & Experience Bachelor's degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in Back End engineering, with a proven track record of building and maintaining high-performance, distributed systems in production. Required Technical Skills A minimum of 5 years of production experience with C++ or Go (Golang). Strong, demonstrable experiefnce with Real Time, low-latency data processing. You obsess over milliseconds and understand the trade-offs. Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Kubernetes, Docker). Deep understanding of API design (REST, gRPC, Webhooks) and API security (OAuth 2.0, mTLS, JWTs). Knowledge of (or deep, demonstrable curiosity about) telecommunications protocols and architectures. You must be comfortable talking to network engineers. Experience with high-throughput messaging or streaming platforms (eg, Kafka, Pulsar). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £130k-£160K basic + package.
Your new company Join a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you will take a leading role in the development and maintenance of ground systems critical to mission success. You'll work across the full lifecycle (from conceptual design to operational support), interfacing with internal teams and external suppliers. Responsibilities include defining requirements, leading integration and validation activities, and ensuring smooth operations through troubleshooting and maintenance. This role offers autonomy, technical leadership, and the chance to mentor others while contributing to groundbreaking missions. What you'll need to succeed A degree in Computer Science, Telecommunications, or a related engineering discipline. At least 5 years' experience in satellite ground systems engineering and the space sector. Strong knowledge of ground segment components (e.g., mission control and planning systems). Excellent communication and documentation skills. Familiarity with requirements engineering, system integration, and validation. Desirable: experience with SCOS-2000, mission planning systems, ground station interfaces, Linux development, and programming in C++ or Java. What you'll get in return Competitive salary and benefits package. Flexible and hybrid working options - every other Friday off. Opportunities for professional growth in a dynamic, international team. Private healthcare, life insurance and long-term sick pay. 25 days holiday (plus bank holidays), increasing with service. Access to state-of-the-art facilities and regular social events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Full time
Your new company Join a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you will take a leading role in the development and maintenance of ground systems critical to mission success. You'll work across the full lifecycle (from conceptual design to operational support), interfacing with internal teams and external suppliers. Responsibilities include defining requirements, leading integration and validation activities, and ensuring smooth operations through troubleshooting and maintenance. This role offers autonomy, technical leadership, and the chance to mentor others while contributing to groundbreaking missions. What you'll need to succeed A degree in Computer Science, Telecommunications, or a related engineering discipline. At least 5 years' experience in satellite ground systems engineering and the space sector. Strong knowledge of ground segment components (e.g., mission control and planning systems). Excellent communication and documentation skills. Familiarity with requirements engineering, system integration, and validation. Desirable: experience with SCOS-2000, mission planning systems, ground station interfaces, Linux development, and programming in C++ or Java. What you'll get in return Competitive salary and benefits package. Flexible and hybrid working options - every other Friday off. Opportunities for professional growth in a dynamic, international team. Private healthcare, life insurance and long-term sick pay. 25 days holiday (plus bank holidays), increasing with service. Access to state-of-the-art facilities and regular social events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the Organisation Our client is a specialist insurer and reinsurer operating globally, with a focus on complex commercial and industrial risks. The business combines deep sector expertise with advanced use of data, analytics, and modern technology to deliver informed, efficient, and fair underwriting decisions.The company is in a period of significant growth and is committed to maintaining a collaborative, inclusive, and high-performing culture. Employees are encouraged to ask questions, explore new ideas, work openly with others, and operate with clarity and simplicity. The environment is dynamic, supportive, and designed to enable long-term career progression. Role Summary Our client is seeking an experienced Technical Architect with strong expertise in integration architecture, systems design best practice, and API design. The role will take technical ownership of the organisation's enterprise technology landscape.This is a pivotal position within the company's scaling and modernisation programme. The successful candidate will act as the bridge between internally developed underwriting platforms, the data lakehouse and analytics estate, and a range of commercial off-the-shelf (COTS) applications used across operations, finance, and support functions.You will be responsible for defining standards, blueprints, and governance for how core systems interact, ensuring security, performance, scalability, and data quality across the entire ecosystem. Key Responsibilities Integration Architecture Define the enterprise-wide integration strategy, including the governance of integration patterns (such as synchronous APIs, event-driven architecture, asynchronous messaging, and batch ETL). Lead the design and documentation of internal and external APIs, ensuring best practice in RESTful design, versioning, and OpenAPI standards. Work with Engineering and Data teams to standardise the technical approach for messaging, data extraction, transformation, and load (ETL/ELT) processes across underwriting, finance, accounting, and data warehouse systems. Design secure, scalable, and auditable architectures for Generative AI, Agentic AI, and large language model (LLM) technologies. Collaborate with data scientists, engineers, and developers to integrate and deploy AI models from development through to production. Define security standards for all integration points, including OAuth, API key management, encryption, and network segmentation within an Azure environment. Platform Architecture Provide technical input into new platform selections and project implementations, ensuring alignment with architectural principles. Work closely with Engineering leadership on the design and evolution of the .NET and Angular technology stack, focusing on modularity, microservices, performance, and technical debt management. Collaborate with the Data Architecture function to ensure alignment between the enterprise architecture and the organisation's data platform, including optimisation of the Databricks environment. Establish and govern non-functional requirements (NFRs) covering performance, scalability, resilience, and disaster recovery. Technical Design & Governance Translate business strategy into an executable architecture roadmap. Conduct architectural and code reviews to ensure alignment with agreed standards. Present technical recommendations, solution designs, and trade-off considerations to both technical and non-technical stakeholders. Serve as the final escalation point for complex technical design challenges and technology selections. Mentor engineers across software, infrastructure, and data disciplines in architectural best practice and emerging technologies. Essential Experience & Skills At least 10 years in senior technical roles, including 5+ years as an architect specialising in software development, integration, and technical architecture. Advanced knowledge of API implementation, message queues (e.g., Azure Service Bus, Kafka), and event-driven architecture. Deep expertise in RESTful API design, API gateways (ideally Azure API Management), and the OpenAPI specification. Strong understanding of DevOps practices and hands-on experience with CI/CD tooling such as Azure DevOps or GitLab CI. Extensive knowledge of the Microsoft Azure ecosystem, covering IaaS and PaaS, with particular experience in Azure Databricks, Data Factory, and ADLS Gen2. Excellent communication and presentation skills, with the ability to influence diverse technical teams. Desirable Experience Background in the insurance, reinsurance, or wider financial services industry. Strong architectural understanding of the .NET/C# ecosystem and modern front-end frameworks (ideally Angular). Experience with data architecture concepts including relational, NoSQL, and data lake technologies. Knowledge of cloud-based AI architectures, including LLMs, Generative AI, and Agentic AI. Experience integrating proprietary systems with COTS finance or ERP platforms, particularly within general ledger, financial close, or regulatory reporting domains.
04/12/2025
Full time
About the Organisation Our client is a specialist insurer and reinsurer operating globally, with a focus on complex commercial and industrial risks. The business combines deep sector expertise with advanced use of data, analytics, and modern technology to deliver informed, efficient, and fair underwriting decisions.The company is in a period of significant growth and is committed to maintaining a collaborative, inclusive, and high-performing culture. Employees are encouraged to ask questions, explore new ideas, work openly with others, and operate with clarity and simplicity. The environment is dynamic, supportive, and designed to enable long-term career progression. Role Summary Our client is seeking an experienced Technical Architect with strong expertise in integration architecture, systems design best practice, and API design. The role will take technical ownership of the organisation's enterprise technology landscape.This is a pivotal position within the company's scaling and modernisation programme. The successful candidate will act as the bridge between internally developed underwriting platforms, the data lakehouse and analytics estate, and a range of commercial off-the-shelf (COTS) applications used across operations, finance, and support functions.You will be responsible for defining standards, blueprints, and governance for how core systems interact, ensuring security, performance, scalability, and data quality across the entire ecosystem. Key Responsibilities Integration Architecture Define the enterprise-wide integration strategy, including the governance of integration patterns (such as synchronous APIs, event-driven architecture, asynchronous messaging, and batch ETL). Lead the design and documentation of internal and external APIs, ensuring best practice in RESTful design, versioning, and OpenAPI standards. Work with Engineering and Data teams to standardise the technical approach for messaging, data extraction, transformation, and load (ETL/ELT) processes across underwriting, finance, accounting, and data warehouse systems. Design secure, scalable, and auditable architectures for Generative AI, Agentic AI, and large language model (LLM) technologies. Collaborate with data scientists, engineers, and developers to integrate and deploy AI models from development through to production. Define security standards for all integration points, including OAuth, API key management, encryption, and network segmentation within an Azure environment. Platform Architecture Provide technical input into new platform selections and project implementations, ensuring alignment with architectural principles. Work closely with Engineering leadership on the design and evolution of the .NET and Angular technology stack, focusing on modularity, microservices, performance, and technical debt management. Collaborate with the Data Architecture function to ensure alignment between the enterprise architecture and the organisation's data platform, including optimisation of the Databricks environment. Establish and govern non-functional requirements (NFRs) covering performance, scalability, resilience, and disaster recovery. Technical Design & Governance Translate business strategy into an executable architecture roadmap. Conduct architectural and code reviews to ensure alignment with agreed standards. Present technical recommendations, solution designs, and trade-off considerations to both technical and non-technical stakeholders. Serve as the final escalation point for complex technical design challenges and technology selections. Mentor engineers across software, infrastructure, and data disciplines in architectural best practice and emerging technologies. Essential Experience & Skills At least 10 years in senior technical roles, including 5+ years as an architect specialising in software development, integration, and technical architecture. Advanced knowledge of API implementation, message queues (e.g., Azure Service Bus, Kafka), and event-driven architecture. Deep expertise in RESTful API design, API gateways (ideally Azure API Management), and the OpenAPI specification. Strong understanding of DevOps practices and hands-on experience with CI/CD tooling such as Azure DevOps or GitLab CI. Extensive knowledge of the Microsoft Azure ecosystem, covering IaaS and PaaS, with particular experience in Azure Databricks, Data Factory, and ADLS Gen2. Excellent communication and presentation skills, with the ability to influence diverse technical teams. Desirable Experience Background in the insurance, reinsurance, or wider financial services industry. Strong architectural understanding of the .NET/C# ecosystem and modern front-end frameworks (ideally Angular). Experience with data architecture concepts including relational, NoSQL, and data lake technologies. Knowledge of cloud-based AI architectures, including LLMs, Generative AI, and Agentic AI. Experience integrating proprietary systems with COTS finance or ERP platforms, particularly within general ledger, financial close, or regulatory reporting domains.
Your new companyJoin a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you will take a leading role in the development and maintenance of ground systems critical to mission success. You'll work across the full lifecycle (from conceptual design to operational support), interfacing with internal teams and external suppliers. Responsibilities include defining requirements, leading integration and validation activities, and ensuring smooth operations through troubleshooting and maintenance. This role offers autonomy, technical leadership, and the chance to mentor others while contributing to groundbreaking missions. What you'll need to succeed A degree in Computer Science, Telecommunications, or a related engineering discipline. At least 5 years' experience in satellite ground systems engineering and the space sector. Strong knowledge of ground segment components (e.g., mission control and planning systems). Excellent communication and documentation skills. Familiarity with requirements engineering, system integration, and validation. Desirable: experience with SCOS-2000, mission planning systems, ground station interfaces, Linux development, and programming in C++ or Java. What you'll get in return Competitive salary and benefits package. Flexible and hybrid working options - every other Friday off. Opportunities for professional growth in a dynamic, international team. Private healthcare, life insurance and long-term sick pay. 25 days holiday (plus bank holidays), increasing with service. Access to state-of-the-art facilities and regular social events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
04/12/2025
Full time
Your new companyJoin a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you will take a leading role in the development and maintenance of ground systems critical to mission success. You'll work across the full lifecycle (from conceptual design to operational support), interfacing with internal teams and external suppliers. Responsibilities include defining requirements, leading integration and validation activities, and ensuring smooth operations through troubleshooting and maintenance. This role offers autonomy, technical leadership, and the chance to mentor others while contributing to groundbreaking missions. What you'll need to succeed A degree in Computer Science, Telecommunications, or a related engineering discipline. At least 5 years' experience in satellite ground systems engineering and the space sector. Strong knowledge of ground segment components (e.g., mission control and planning systems). Excellent communication and documentation skills. Familiarity with requirements engineering, system integration, and validation. Desirable: experience with SCOS-2000, mission planning systems, ground station interfaces, Linux development, and programming in C++ or Java. What you'll get in return Competitive salary and benefits package. Flexible and hybrid working options - every other Friday off. Opportunities for professional growth in a dynamic, international team. Private healthcare, life insurance and long-term sick pay. 25 days holiday (plus bank holidays), increasing with service. Access to state-of-the-art facilities and regular social events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
Your new companyJoin a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you
01/12/2025
Full time
Your new companyJoin a pioneering organisation at the forefront of space sustainability and on-orbit servicing. This fast-growing company is dedicated to making space safer and more sustainable for future generations, working on cutting-edge technology and collaborating with global stakeholders to shape the future of the space industry. Your new role As a Senior Ground Segment Systems Engineer, you
3rd Line Technician - £45,000 - Skipton - Great Opportunity My client, a long-established MSP and telecoms provider, is looking for an experienced 3rd Line Technician to join their growing team. You'll act as the senior point of escalation for complex issues while leading a range of onsite projects across servers, networks, cloud, and Wi-Fi. The Role Act as the senior escalation engineer for advanced technical issues. Deliver onsite project work including migrations, installations, network upgrades, Wi-Fi deployments and server builds. Work closely with Account Managers and Survey Teams to scope and deliver projects. Delegate tasks to 1st/2nd Line and Networking teams. Produce clear documentation (SOWs, implementation plans, change controls, handovers). Troubleshoot across Windows Server, Azure/Entra, M365, SharePoint, Exchange and networking. Support UniFi deployments and diagnose L2/L3 networking issues. Work with school clients - an Enhanced DBS is required (funded). What You'll Need Strong 3rd line technical ability across Azure, AD/Entra, M365 and SharePoint. Solid Hyper-V troubleshooting and experience migrating server roles (DHCP, DNS, AD, FSMO). Strong networking knowledge: VLANs, routing, segmentation, WAN failover, UniFi. Understanding of school IT systems (Smoothwall, MIS, safeguarding tools) advantageous. Good grounding in cyber security: MFA, IAM, patching, firewalls, CE/CE+. Benefits Private medical, pension, free parking, gym membership, company events, company van (business use) and more. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
28/11/2025
Full time
3rd Line Technician - £45,000 - Skipton - Great Opportunity My client, a long-established MSP and telecoms provider, is looking for an experienced 3rd Line Technician to join their growing team. You'll act as the senior point of escalation for complex issues while leading a range of onsite projects across servers, networks, cloud, and Wi-Fi. The Role Act as the senior escalation engineer for advanced technical issues. Deliver onsite project work including migrations, installations, network upgrades, Wi-Fi deployments and server builds. Work closely with Account Managers and Survey Teams to scope and deliver projects. Delegate tasks to 1st/2nd Line and Networking teams. Produce clear documentation (SOWs, implementation plans, change controls, handovers). Troubleshoot across Windows Server, Azure/Entra, M365, SharePoint, Exchange and networking. Support UniFi deployments and diagnose L2/L3 networking issues. Work with school clients - an Enhanced DBS is required (funded). What You'll Need Strong 3rd line technical ability across Azure, AD/Entra, M365 and SharePoint. Solid Hyper-V troubleshooting and experience migrating server roles (DHCP, DNS, AD, FSMO). Strong networking knowledge: VLANs, routing, segmentation, WAN failover, UniFi. Understanding of school IT systems (Smoothwall, MIS, safeguarding tools) advantageous. Good grounding in cyber security: MFA, IAM, patching, firewalls, CE/CE+. Benefits Private medical, pension, free parking, gym membership, company events, company van (business use) and more. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
24/09/2022
Full time
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. We are seeking a pragmatic, detail oriented and experienced Data Analytics & Business Intelligence Consultant to join our fast-growing Data & Intelligence practice. You will have deep experience in Data Analytics and love to collaborate with other Data professionals, engineers, and business or operations experts to understand and address their data needs. You will be well experienced in managing and analysing large sets of data using a range of statistical and analytical methods, maintaining data integrity and communicating relevant insights to business stakeholders. You'll be responsible for collecting and analysing data that can be translated into insights to guide our client's business strategies as well as inform their product and service development roadmaps. Your will be expected to lead clients through ambiguity to a value-based outcome, identifying leads, qualifying opportunities with client partners or service line leadership, and proactively contributing to the building of proposals, developing part of a capability. You'll be involved in nurturing talents using different learning and development techniques, at more Senior level you'll be expected to own the creation of proposals, both content and delivery management, lead complex programmes of work and the profitability on their deliveries and coaches others to do so. In your typical day you'll be involved in: Input into and drive the creation of go-to-market propositions in Data Analytics. Support client partners and practice leads in pre-sales activities. Act as a go-to practitioner in the area of delivering projects in the Data Analytics field. Interpreting data, analysing results using statistical techniques and providing reports. Developing and implementing databases, data collection systems, data analytics and other strategies that optimise statistical efficiency and quality, Deliver BI and Analytics projects with/ for our clients. Developing professional capabilities and sales at more Senior level. We are looking for someone with demonstrable experience of delivering data analytics projects utilising a broad range of statistical and mathematical methods as well as the more progressive areas such as Artificial Intelligence and Machine Learning. To be successful in this role, you'll have: Exceptional background in data, consulting, analytics or a related function involving quantitative data analysis to solve problems in variety of contexts, covering multiple sectors, including telecoms and media, banking, insurance, and public sector. Comfortable developing and shaping the project vision. Ability to operate in demanding situations whilst still having relentless drive to deliver with enthusiasm. Technical expertise regarding data models, database design development, data mining and segmentation techniques. Experience with data visualisation tools and in using query languages such as SQL, Hive, Pig, Python and R. Good understanding of Artificial Intelligence and Machine Learning tools such as DataRobot, Dataiku, Azure ML, AutoML. Great project management skills and the ability to bring the abstract into focus. Data-oriented personality, great communication skills, and an excellent eye for detail. The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: A people focused business Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills. ...And much more!
15/09/2022
Full time
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as "DO Diversity", aim to create a space for us to learn and get involved in building a truly diverse environment. We are seeking a pragmatic, detail oriented and experienced Data Analytics & Business Intelligence Consultant to join our fast-growing Data & Intelligence practice. You will have deep experience in Data Analytics and love to collaborate with other Data professionals, engineers, and business or operations experts to understand and address their data needs. You will be well experienced in managing and analysing large sets of data using a range of statistical and analytical methods, maintaining data integrity and communicating relevant insights to business stakeholders. You'll be responsible for collecting and analysing data that can be translated into insights to guide our client's business strategies as well as inform their product and service development roadmaps. Your will be expected to lead clients through ambiguity to a value-based outcome, identifying leads, qualifying opportunities with client partners or service line leadership, and proactively contributing to the building of proposals, developing part of a capability. You'll be involved in nurturing talents using different learning and development techniques, at more Senior level you'll be expected to own the creation of proposals, both content and delivery management, lead complex programmes of work and the profitability on their deliveries and coaches others to do so. In your typical day you'll be involved in: Input into and drive the creation of go-to-market propositions in Data Analytics. Support client partners and practice leads in pre-sales activities. Act as a go-to practitioner in the area of delivering projects in the Data Analytics field. Interpreting data, analysing results using statistical techniques and providing reports. Developing and implementing databases, data collection systems, data analytics and other strategies that optimise statistical efficiency and quality, Deliver BI and Analytics projects with/ for our clients. Developing professional capabilities and sales at more Senior level. We are looking for someone with demonstrable experience of delivering data analytics projects utilising a broad range of statistical and mathematical methods as well as the more progressive areas such as Artificial Intelligence and Machine Learning. To be successful in this role, you'll have: Exceptional background in data, consulting, analytics or a related function involving quantitative data analysis to solve problems in variety of contexts, covering multiple sectors, including telecoms and media, banking, insurance, and public sector. Comfortable developing and shaping the project vision. Ability to operate in demanding situations whilst still having relentless drive to deliver with enthusiasm. Technical expertise regarding data models, database design development, data mining and segmentation techniques. Experience with data visualisation tools and in using query languages such as SQL, Hive, Pig, Python and R. Good understanding of Artificial Intelligence and Machine Learning tools such as DataRobot, Dataiku, Azure ML, AutoML. Great project management skills and the ability to bring the abstract into focus. Data-oriented personality, great communication skills, and an excellent eye for detail. The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: A people focused business Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills. ...And much more!
Bloomberg is a market leader in Financial Journalism. We have a lot of data in our ecosystem that can be challenging for manual analysis. Automated news aims to uncover the signals hidden in these large sets of data, convert the signals into a news story and get the story out to our clients ahead of the competition. Our team is responsible for the infrastructure that powers this. We enable a team of "Content Engineers" to easily pull data from across Bloomberg and convert that data into news stories with our custom Python development environment. Our system needs to be stable and resilient as we provide primary news coverage for critical areas such as company earnings, change in economic indicators and bond issuance. As well as publishing directly to the news wire we also support on-demand content generation. Our client-facing product Automated Intelligence on Demand - which was featured on Mike Bloomberg's 60 Minutes segment - generates live reports on companies, currencies and indexes to thousands of clients every day. Our latest project enables reporters in the Bloomberg news room to leverage on-demand automated content in their daily workflow to improve story quality and reduce time to market. Our server side code is written in Python 3, and our user interfaces in TypeScript. As well as building with Bloomberg's in house technologies we use open source projects including Redis and Zookeeper in critical parts of our system. What's in it for you? Working in a team with a good mix of infrastructure and application work Working in a very friendly, helpful team with a great team culture. We collaborate together on all projects, with a lot of pairing. Following good code and testing practices using local development Being at the forefront of automated journalism We will expect you to Be happy to work in a collaborative scrum team, with collective ownership of the system Be comfortable coding in Python Follow and continuously improve our team's design, coding and testing standards. Everyone in the team is expected to push the team's practices forward. We would love to see Ability to collaborate with our stakeholders to take their ideas and break them down into technical requirements An interest in coaching and mentoring Experience in working with distributed systems, microservices, Python 3 Interest in system design and architecture A passion for creating good developer experience (for us and content engineers) If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. In the meantime, check us out at Interview process: We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here: We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status We have a lot of opportunities to choose from in Engineering, and it is important to us that your skills and experience align best with the team you are interviewing with. To help ensure you are placed on the right team, your application will be considered for all of our current vacancies in Engineering at the first stage of the interview process.
01/10/2021
Full time
Bloomberg is a market leader in Financial Journalism. We have a lot of data in our ecosystem that can be challenging for manual analysis. Automated news aims to uncover the signals hidden in these large sets of data, convert the signals into a news story and get the story out to our clients ahead of the competition. Our team is responsible for the infrastructure that powers this. We enable a team of "Content Engineers" to easily pull data from across Bloomberg and convert that data into news stories with our custom Python development environment. Our system needs to be stable and resilient as we provide primary news coverage for critical areas such as company earnings, change in economic indicators and bond issuance. As well as publishing directly to the news wire we also support on-demand content generation. Our client-facing product Automated Intelligence on Demand - which was featured on Mike Bloomberg's 60 Minutes segment - generates live reports on companies, currencies and indexes to thousands of clients every day. Our latest project enables reporters in the Bloomberg news room to leverage on-demand automated content in their daily workflow to improve story quality and reduce time to market. Our server side code is written in Python 3, and our user interfaces in TypeScript. As well as building with Bloomberg's in house technologies we use open source projects including Redis and Zookeeper in critical parts of our system. What's in it for you? Working in a team with a good mix of infrastructure and application work Working in a very friendly, helpful team with a great team culture. We collaborate together on all projects, with a lot of pairing. Following good code and testing practices using local development Being at the forefront of automated journalism We will expect you to Be happy to work in a collaborative scrum team, with collective ownership of the system Be comfortable coding in Python Follow and continuously improve our team's design, coding and testing standards. Everyone in the team is expected to push the team's practices forward. We would love to see Ability to collaborate with our stakeholders to take their ideas and break them down into technical requirements An interest in coaching and mentoring Experience in working with distributed systems, microservices, Python 3 Interest in system design and architecture A passion for creating good developer experience (for us and content engineers) If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. In the meantime, check us out at Interview process: We believe interviewing is a two way street. It's a way for us to get to know you and your skills, and also a way for you to learn more about the team, our technical challenges, and what you'd be working on. The content of each interview round will be tailored to the role and your background, but the general framework can be found here: We want to ensure you can put your best foot forward throughout the process, so if you have any questions or need any accommodations to be successful, please let us know. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status We have a lot of opportunities to choose from in Engineering, and it is important to us that your skills and experience align best with the team you are interviewing with. To help ensure you are placed on the right team, your application will be considered for all of our current vacancies in Engineering at the first stage of the interview process.
For more than 85 years, Caterpillar has been building the world's infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base, and respond quickly to their needs.
With a history stretching back more than 80 years, Perkins Engines is one of the world's leading providers of diesel and gas engines. Since December 1997, Perkins Engines has been part of Caterpillar. We aim to set standards of engineering excellence, providing the most comprehensive range of innovative and reliable power solutions, tailored to meet the precise requirements of our customers.
Industrial Power Systems Division is a Global supplier of world class engines with a leading aftermarket parts business supporting customers worldwide.
We are now recruiting for an experienced Online Data Analyst to define analytical methodologies and reporting processes within our Aftermarkets business. You will need to be able to tell the story of a customer's interaction within the eCommerce website, pulling together complex data to form solid business intelligence and delivering recommendations to improve our online Parts business.
Job Description:
* As the Web Data Analyst, you'll be producing actionable insight which will be used to identify opportunities to improve our website performance and ultimately the customer journey.
* You will also be responsible for producing insight from our social media presence, supporting social strategy development and providing recommendations to the Community Manager to increase reach and engagement via these channels.
* Responsible for Web Analytics and optimisation solutions and systems on the eCommerce platform.
* Responsible for the accurate implementation of visitor, lead and sales tracking and analysis across multiple platforms.
* Identify up-to-date relevant tools to support data management and analysis of campaigns.
* Define, monitor and implement the Web Analytics strategy and associated data analysis.
* Provide relevant analytics and systems training to teams where relevant.
* Present key findings of reports, including actionable insights for key stakeholders, including customer profiling data to feed into marketing strategies.
* Provide key insights and work with community manager to define and shape the social strategy for improved reach and capabilities.
* Develop strong relationships and engage with teams to obtain data for the business and understand the importance of analytics.
* Recommend and implement data modelling techniques for forecasting and insight for the business, including A/B or multivariate testing.
* Understand and implement segmentation such as Lifetime Value, Behavioural analysis and Model behaviour.
Skills and Experience:
* Previous Web Analytics experience gained within either a B2B or B2C environment.
* Pro-active and results orientated, able to work independently as well as within a team.
* Previous Web Analyst experience gained in a large customer centric organisation
* Excellent project management skills and attention to detail.
* Experience of Social Media campaigns using Facebook, Twitter and LinkedIn
* Excellent communication skills, written and oral, with the ability to translate data into commercial actionable plans and present to Senior Management Teams.
* Experience of analysing complex data and large data volumes.
* Knowledge and application of best practice customer insight principles.
* A demonstrable background in online web analyst research.
* A proven track record of identifying business growth opportunities using data analysis.
* Knowledge of Advanced MS Excel and VBA programming.
* Experience of web analytics platforms such as Google Analytics (GA), IBM Tealeaf, Spring Metrics
* Experience of building statistical models (logistic, regression, clustering etc.)
* Good IT skills using MS Word, Excel, PowerPoint, Visual Basic
09/09/2016
For more than 85 years, Caterpillar has been building the world's infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base, and respond quickly to their needs.
With a history stretching back more than 80 years, Perkins Engines is one of the world's leading providers of diesel and gas engines. Since December 1997, Perkins Engines has been part of Caterpillar. We aim to set standards of engineering excellence, providing the most comprehensive range of innovative and reliable power solutions, tailored to meet the precise requirements of our customers.
Industrial Power Systems Division is a Global supplier of world class engines with a leading aftermarket parts business supporting customers worldwide.
We are now recruiting for an experienced Online Data Analyst to define analytical methodologies and reporting processes within our Aftermarkets business. You will need to be able to tell the story of a customer's interaction within the eCommerce website, pulling together complex data to form solid business intelligence and delivering recommendations to improve our online Parts business.
Job Description:
* As the Web Data Analyst, you'll be producing actionable insight which will be used to identify opportunities to improve our website performance and ultimately the customer journey.
* You will also be responsible for producing insight from our social media presence, supporting social strategy development and providing recommendations to the Community Manager to increase reach and engagement via these channels.
* Responsible for Web Analytics and optimisation solutions and systems on the eCommerce platform.
* Responsible for the accurate implementation of visitor, lead and sales tracking and analysis across multiple platforms.
* Identify up-to-date relevant tools to support data management and analysis of campaigns.
* Define, monitor and implement the Web Analytics strategy and associated data analysis.
* Provide relevant analytics and systems training to teams where relevant.
* Present key findings of reports, including actionable insights for key stakeholders, including customer profiling data to feed into marketing strategies.
* Provide key insights and work with community manager to define and shape the social strategy for improved reach and capabilities.
* Develop strong relationships and engage with teams to obtain data for the business and understand the importance of analytics.
* Recommend and implement data modelling techniques for forecasting and insight for the business, including A/B or multivariate testing.
* Understand and implement segmentation such as Lifetime Value, Behavioural analysis and Model behaviour.
Skills and Experience:
* Previous Web Analytics experience gained within either a B2B or B2C environment.
* Pro-active and results orientated, able to work independently as well as within a team.
* Previous Web Analyst experience gained in a large customer centric organisation
* Excellent project management skills and attention to detail.
* Experience of Social Media campaigns using Facebook, Twitter and LinkedIn
* Excellent communication skills, written and oral, with the ability to translate data into commercial actionable plans and present to Senior Management Teams.
* Experience of analysing complex data and large data volumes.
* Knowledge and application of best practice customer insight principles.
* A demonstrable background in online web analyst research.
* A proven track record of identifying business growth opportunities using data analysis.
* Knowledge of Advanced MS Excel and VBA programming.
* Experience of web analytics platforms such as Google Analytics (GA), IBM Tealeaf, Spring Metrics
* Experience of building statistical models (logistic, regression, clustering etc.)
* Good IT skills using MS Word, Excel, PowerPoint, Visual Basic
