Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
20/07/2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. In this role as a Business Development Manager (BDM) based in Reading, you'll be responsible for driving and selling new business across the EMEA Financial Services sector. The role is pivotal in building Keystone's presence in the market by developing strong client relationships, identifying opportunities, and securing long term growth. The role reports to the Regional Director - EMEA and does not have people management responsibilities. A day in your role: Develop effective account management and territory plans. Build and manage a strong sales pipeline through personal prospecting, upselling within existing accounts, and leveraging marketing-generated leads. Create detailed opportunity plans and pipeline analysis reports using Salesforce. Identify and pursue new business opportunities in regulated industries, with a primary focus on Financial Services. Leverage and expand professional networks to build relationships with key industry influencers and decision makers. Apply consultative sales approaches to understand customer needs and position Keystone as a complete solution. Lead negotiations, presentations, and solution demonstrations at all organisational levels, from operational teams to C-level executives. Use corporate sales tools (Salesforce, TAS) effectively to manage opportunities and drive sales outcomes. Contribute domain expertise in the Financial Services sector to support customer conversations and solution positioning. Partner with the Go To Market team, Consulting Delivery, Product, and Engineering to align account strategies. Provide insights on customer requirements, market trends, and competitor activity to inform product and strategy development. Work with cross functional teams to ensure customer satisfaction and smooth delivery of solutions. Your skills, experience and beyond: Strong knowledge of the Financial Services industry, including compliance, disclosure and regulated document production. Proven track record of achieving or exceeding sales targets in complex, long cycle (6-24 month) environments. Exceptional negotiation, persuasion, and presentation skills. Experience with complex software/solution sales environments. Strong analytical and strategic planning abilities, with the ability to translate client needs into complete solutions. Customer focused with excellent interpersonal and relationship building skills. Exceptional verbal and written communication skills. Highly motivated and self driven, with a pragmatic and adaptable approach. Collaborative team player. Bachelor's degree in Information Management, Business or Technology, or a related discipline, or equivalent professional experience. Experience selling complex, high value solutions to senior business executives (GM, CEO, CFO, Chief Compliance Officer, Department Heads, etc.). What We Offer: Make a real impact from day one Work with a talented, collaborative team Fast paced environment with opportunities to learn Flexible hybrid working that empowers you to achieve a healthy work life balance If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply. At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
19/07/2026
Full time
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. In this role as a Business Development Manager (BDM) based in Reading, you'll be responsible for driving and selling new business across the EMEA Financial Services sector. The role is pivotal in building Keystone's presence in the market by developing strong client relationships, identifying opportunities, and securing long term growth. The role reports to the Regional Director - EMEA and does not have people management responsibilities. A day in your role: Develop effective account management and territory plans. Build and manage a strong sales pipeline through personal prospecting, upselling within existing accounts, and leveraging marketing-generated leads. Create detailed opportunity plans and pipeline analysis reports using Salesforce. Identify and pursue new business opportunities in regulated industries, with a primary focus on Financial Services. Leverage and expand professional networks to build relationships with key industry influencers and decision makers. Apply consultative sales approaches to understand customer needs and position Keystone as a complete solution. Lead negotiations, presentations, and solution demonstrations at all organisational levels, from operational teams to C-level executives. Use corporate sales tools (Salesforce, TAS) effectively to manage opportunities and drive sales outcomes. Contribute domain expertise in the Financial Services sector to support customer conversations and solution positioning. Partner with the Go To Market team, Consulting Delivery, Product, and Engineering to align account strategies. Provide insights on customer requirements, market trends, and competitor activity to inform product and strategy development. Work with cross functional teams to ensure customer satisfaction and smooth delivery of solutions. Your skills, experience and beyond: Strong knowledge of the Financial Services industry, including compliance, disclosure and regulated document production. Proven track record of achieving or exceeding sales targets in complex, long cycle (6-24 month) environments. Exceptional negotiation, persuasion, and presentation skills. Experience with complex software/solution sales environments. Strong analytical and strategic planning abilities, with the ability to translate client needs into complete solutions. Customer focused with excellent interpersonal and relationship building skills. Exceptional verbal and written communication skills. Highly motivated and self driven, with a pragmatic and adaptable approach. Collaborative team player. Bachelor's degree in Information Management, Business or Technology, or a related discipline, or equivalent professional experience. Experience selling complex, high value solutions to senior business executives (GM, CEO, CFO, Chief Compliance Officer, Department Heads, etc.). What We Offer: Make a real impact from day one Work with a talented, collaborative team Fast paced environment with opportunities to learn Flexible hybrid working that empowers you to achieve a healthy work life balance If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply. At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
Responsibilities Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
19/07/2026
Full time
Responsibilities Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
• Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. • Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. • Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills Salesforce Development Apex Lightning Web Components Event Sourcing Event Driven Architecture Software Architecture CI/CD Git Sales and Service Cloud Salesforce Integration Soft Skills Problem Solving Risk Mitigation Communication Certifications & Qualifications Salesforce Certification
19/07/2026
Full time
• Working within the Salesforce Platform team and alongside other engineering teams to identify and design product agnostic Salesforce capabilities. • Designing and improving Salesforce integration solutions with a focus on event sourcing approaches. • Identifying and implementing opportunities to invest in Agentic AI and utilise Agentforce to deliver transformational change. • Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day. Requirements Several years experience as a Salesforce Developer with Sales and Service Cloud including both Apex and LWCs. Preferably with Salesforce Certification. Experience with Cloud Infrastructure, preferably AWS. Good understanding of Software Architecture and patterns and an understanding of how to apply that knowledge to Salesforce, experience of Event Driven architectures would be a bonus. Experience with Salesforce systems that are heavily integrated to other systems in real-time. Experience with development tooling including CI/CD, Git and approaches to packaging. Excellent communication skills, both written and verbal. We're building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills Salesforce Development Apex Lightning Web Components Event Sourcing Event Driven Architecture Software Architecture CI/CD Git Sales and Service Cloud Salesforce Integration Soft Skills Problem Solving Risk Mitigation Communication Certifications & Qualifications Salesforce Certification
Salesforce Software Engineer - Senior Associate LONDON, United Kingdom Job Information Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 06/10/2026, 01:50 PM Locations 1 Cabot Square, London, E14 4QJ, GB Job Schedule Full time Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: Salesforce scheduler, milestones, forecasting Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) A good understanding of CI/CD principles and automated testing Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
18/07/2026
Full time
Salesforce Software Engineer - Senior Associate LONDON, United Kingdom Job Information Job Identification Job Category Software Engineering Business Unit Corporate Sector Posting Date 06/10/2026, 01:50 PM Locations 1 Cabot Square, London, E14 4QJ, GB Job Schedule Full time Job Description Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals. As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues. Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. Job responsibilities: As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as: Salesforce scheduler, milestones, forecasting Amazon Connect, Back-up solutions, and others. Required qualifications, capabilities and skills Certified Salesforce developer (at least Platform Developer 1) Experience in platform (Async Apex) SOQL/SOSL/DML operation and SOQL query optimizations REST integrations with external services Testing methodologies & frameworks & integration testing Experience working in an Agile team (Scrum / Kanban) Migration tools Experience with Lightning Web Components Awareness of clean architecture in OOP A strong passion for creating clean, maintainable & highly testable code and components Preferred qualifications, capabilities and skills Multiple Salesforce certifications Hands on experience with integrations (BE APIs, Amazon Connect, etc.) Experience with relational databases (MySQL, Postgres or Oracle) A good understanding of CI/CD principles and automated testing Demonstrated experience in different integration patterns About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
C# .NET Software Developer - FX and Fixed Income (London) Location: City of London, England, United Kingdom. Salary: £80,000 - £100,000. Responsibilities Re architect and build the in house middle office platform and integrate with a new trading platform. Develop pricing toolsets. Integrate to external reporting, trade flow and pricing APIs. Maintain the company's daily operation on the existing platforms. Required Skills 3-5 years of experience with Microsoft web technologies (C#, .NET Core MVC). Relational database experience (SQL Server). Ability to build relationships with stakeholders (sales, brokers, middle office, external vendors). Produce clean, well written, fully tested production ready software. Desirable Skills Knowledge of the FIX protocol. Knowledge of FX trade processing. Basic knowledge of Foreign exchange products (vanilla/exotic options, FX cash). Qualifications Computer Science related degree preferred. At least 3 years experience in a comparable development role. Send CV in Word format with salary and availability. We are an equal opportunities company and welcome applications from all suitable candidates. C# .NET Software Developer - FX and Fixed Income (Contract, City of London) Location: City of London, England, United Kingdom. Daily rate: £450 - £600. Contract length: 12 months. Responsibilities Re architect and build the in house middle office platform and integrate with a new trading platform. Develop pricing toolsets. Integrate to external reporting, trade flow and pricing APIs. Maintain the company's daily operation on the existing platforms. Required Skills 3-5 years of experience with Microsoft web technologies (C#, .NET Core MVC). Relational database experience (SQL Server). Ability to build relationships with stakeholders (sales, brokers, middle office, external vendors). Produce clean, well written, fully tested production ready software. Desirable Skills Knowledge of the FIX protocol. Knowledge of FX trade processing. Basic knowledge of Foreign exchange products (vanilla/exotic options, FX cash). Qualifications Computer Science related degree preferred. At least 3 years experience in a comparable development role. Send CV in Word format with salary/rate and availability. We are an equal opportunities company and welcome applications from all suitable candidates. Junior Software Developer - C#, C++, Java, Delphi Location: London (unspecified). Salary: £22,000 - £30,000. Responsibilities Develop in Delphi and other object oriented languages (C#, C++). Contribute to new platform development and support existing products. Collaboration across project lifecycle from design to deployment. Required Skills Strong background in object oriented techniques; experience in Delphi, C++ or Java. Experience with SQL Server, client server, VSS, XML/XSL. Knowledge of mathematical or statistical concepts. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates. Software Engineer - C/C++ (Stevenage, Hybrid) Location: Stevenage (Hybrid - 2 days per week in office). Salary: Not specified (competitive salary + benefits). Responsibilities Design, develop, and maintain high performance backend systems. Translate high level requirements into robust technical solutions. Contribute to system architecture and scalability improvements. Deliver quality software within agreed timelines. Collaborate closely with product and cross functional teams. Required Skills Strong experience with C/C++ development and object oriented design. Background in Linux environments using GNU tools. Experience with network and multithreaded programming. Proven ability to mentor or support other engineers. Benefits Competitive salary. 5% pension. 32 days holiday. Performance bonus, share incentive plan, healthcare, life assurance, income protection. We are an equal opportunities company and welcome applications from all suitable candidates. Software Developer - Java (Blackburn) Location: Blackburn with Darwen, United Kingdom. Salary: £42,000 - £55,000. Responsibilities Develop software in Java using Spring Boot, Hibernate, and Git. Manage tickets, identify software issues, and design effective solutions. Collaborate on projects and contribute to new product development and architecture planning. Participate in code reviews and maintain quality standards. Required Skills Experience with Java (6-11 years) and Spring Boot/Hibernate. Experience with relational databases (MySQL, PostgreSQL). Version control with Git (branching, merging, code reviews). Benefits 26 days holiday plus bank holidays. Progression and pension. Life insurance and training. Office-based, Monday to Friday 8:30 - 5:00 pm. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates. Software Developer - C#, .NET, SQL Server & RPG (London) Location: London. Salary: £80,000 - £100,000. Responsibilities Develop software solutions and maintain databases. Support system integrations and BAU activities. Collaborate effectively in a team environment. Qualifications Proficiency in C#, .NET, SQL Server, and RPG. Experience with core banking systems and BAU. Strong analytical and problem solving skills. Excellent communication and documentation skills. Send CV in Word format with salary and notice period. We are an equal opportunities company and welcome applications from all suitable candidates. Business Development Representative - Reading Location: Reading. Salary: £28,000 - £35,000 + commission. Responsibilities Generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor activities within Salesforce. Conduct sales and negotiation. Required Skills Proven BDR experience within IT managed services/MSP environment. Excellent negotiation skills and telephone manner. Fluent English speaker. Commutable to Reading five days a week. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates.
18/07/2026
Full time
C# .NET Software Developer - FX and Fixed Income (London) Location: City of London, England, United Kingdom. Salary: £80,000 - £100,000. Responsibilities Re architect and build the in house middle office platform and integrate with a new trading platform. Develop pricing toolsets. Integrate to external reporting, trade flow and pricing APIs. Maintain the company's daily operation on the existing platforms. Required Skills 3-5 years of experience with Microsoft web technologies (C#, .NET Core MVC). Relational database experience (SQL Server). Ability to build relationships with stakeholders (sales, brokers, middle office, external vendors). Produce clean, well written, fully tested production ready software. Desirable Skills Knowledge of the FIX protocol. Knowledge of FX trade processing. Basic knowledge of Foreign exchange products (vanilla/exotic options, FX cash). Qualifications Computer Science related degree preferred. At least 3 years experience in a comparable development role. Send CV in Word format with salary and availability. We are an equal opportunities company and welcome applications from all suitable candidates. C# .NET Software Developer - FX and Fixed Income (Contract, City of London) Location: City of London, England, United Kingdom. Daily rate: £450 - £600. Contract length: 12 months. Responsibilities Re architect and build the in house middle office platform and integrate with a new trading platform. Develop pricing toolsets. Integrate to external reporting, trade flow and pricing APIs. Maintain the company's daily operation on the existing platforms. Required Skills 3-5 years of experience with Microsoft web technologies (C#, .NET Core MVC). Relational database experience (SQL Server). Ability to build relationships with stakeholders (sales, brokers, middle office, external vendors). Produce clean, well written, fully tested production ready software. Desirable Skills Knowledge of the FIX protocol. Knowledge of FX trade processing. Basic knowledge of Foreign exchange products (vanilla/exotic options, FX cash). Qualifications Computer Science related degree preferred. At least 3 years experience in a comparable development role. Send CV in Word format with salary/rate and availability. We are an equal opportunities company and welcome applications from all suitable candidates. Junior Software Developer - C#, C++, Java, Delphi Location: London (unspecified). Salary: £22,000 - £30,000. Responsibilities Develop in Delphi and other object oriented languages (C#, C++). Contribute to new platform development and support existing products. Collaboration across project lifecycle from design to deployment. Required Skills Strong background in object oriented techniques; experience in Delphi, C++ or Java. Experience with SQL Server, client server, VSS, XML/XSL. Knowledge of mathematical or statistical concepts. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates. Software Engineer - C/C++ (Stevenage, Hybrid) Location: Stevenage (Hybrid - 2 days per week in office). Salary: Not specified (competitive salary + benefits). Responsibilities Design, develop, and maintain high performance backend systems. Translate high level requirements into robust technical solutions. Contribute to system architecture and scalability improvements. Deliver quality software within agreed timelines. Collaborate closely with product and cross functional teams. Required Skills Strong experience with C/C++ development and object oriented design. Background in Linux environments using GNU tools. Experience with network and multithreaded programming. Proven ability to mentor or support other engineers. Benefits Competitive salary. 5% pension. 32 days holiday. Performance bonus, share incentive plan, healthcare, life assurance, income protection. We are an equal opportunities company and welcome applications from all suitable candidates. Software Developer - Java (Blackburn) Location: Blackburn with Darwen, United Kingdom. Salary: £42,000 - £55,000. Responsibilities Develop software in Java using Spring Boot, Hibernate, and Git. Manage tickets, identify software issues, and design effective solutions. Collaborate on projects and contribute to new product development and architecture planning. Participate in code reviews and maintain quality standards. Required Skills Experience with Java (6-11 years) and Spring Boot/Hibernate. Experience with relational databases (MySQL, PostgreSQL). Version control with Git (branching, merging, code reviews). Benefits 26 days holiday plus bank holidays. Progression and pension. Life insurance and training. Office-based, Monday to Friday 8:30 - 5:00 pm. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates. Software Developer - C#, .NET, SQL Server & RPG (London) Location: London. Salary: £80,000 - £100,000. Responsibilities Develop software solutions and maintain databases. Support system integrations and BAU activities. Collaborate effectively in a team environment. Qualifications Proficiency in C#, .NET, SQL Server, and RPG. Experience with core banking systems and BAU. Strong analytical and problem solving skills. Excellent communication and documentation skills. Send CV in Word format with salary and notice period. We are an equal opportunities company and welcome applications from all suitable candidates. Business Development Representative - Reading Location: Reading. Salary: £28,000 - £35,000 + commission. Responsibilities Generate global leads via cold calling. Follow up campaigns to identify new opportunities. Track and monitor activities within Salesforce. Conduct sales and negotiation. Required Skills Proven BDR experience within IT managed services/MSP environment. Excellent negotiation skills and telephone manner. Fluent English speaker. Commutable to Reading five days a week. Send CV in Word format. We are an equal opportunities company and welcome applications from all suitable candidates.
United States Digital Space LLC
Reading, Berkshire
At the company, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States, and the United Kingdom, the company is a leading developer of SaaS solutions for the government. In this role as a Business Development Manager (BDM) based in Reading, you'll be responsible for driving and selling new business across the EMEA Financial Services sector. The role is pivotal in building Keystone's presence in the market by developing strong client relationships, identifying opportunities, and securing long-term growth. The role reports to the Regional Director - EMEA and does not have people management responsibilities. A day in your role: Develop effective account management and territory plans. Build and manage a strong sales pipeline through personal prospecting, upselling within existing accounts, and leveraging marketing-generated leads. Create detailed opportunity plans and pipeline analysis reports using Salesforce. Identify and pursue new business opportunities in regulated industries, with a primary focus on Financial Services. Leverage and expand professional networks to build relationships with key industry influencers and decision makers. Apply consultative sales approaches to understand customer needs and position Keystone as a complete solution. Lead negotiations, presentations, and solution demonstrations at all organisational levels, from operational teams to C-level executives. Use corporate sales tools (Salesforce, TAS) effectively to manage opportunities and drive sales outcomes. Contribute domain expertise in the Financial Services sector to support customer conversations and solution positioning. Partner with the Go-To-Market team, Consulting Delivery, Product, and Engineering to align account strategies. Provide insights on customer requirements, market trends, and competitor activity to inform product and strategy development. Work with cross-functional teams to ensure customer satisfaction and smooth delivery of solutions. Your skills, experience and beyond: Strong knowledge of the Financial Services industry, including compliance, disclosure and regulated document production. Proven track record of achieving or exceeding sales targets in complex, long-cycle (6-24 month) environments. Exceptional negotiation, persuasion, and presentation skills. Experience with complex software/solution sales environments. Strong analytical and strategic planning abilities, with the ability to translate client needs into complete solutions. Customer-focused with excellent interpersonal and relationship-building skills. Exceptional verbal and written communication skills. Highly motivated and self-driven, with a pragmatic and adaptable approach. Collaborative team player. Bachelor's degree in Information Management, Business or Technology, or a related discipline, or equivalent professional experience. Experience selling complex, high-value solutions to senior business executives (GM, CEO, CFO, Chief Compliance Officer, Department Heads, etc.). What We Offer: Make a real impact from day one Work with a talented, collaborative team Fast-paced environment with opportunities to learn Flexible hybrid working that empowers you to achieve a healthy work life balance If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply. At the company, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
18/07/2026
Full time
At the company, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States, and the United Kingdom, the company is a leading developer of SaaS solutions for the government. In this role as a Business Development Manager (BDM) based in Reading, you'll be responsible for driving and selling new business across the EMEA Financial Services sector. The role is pivotal in building Keystone's presence in the market by developing strong client relationships, identifying opportunities, and securing long-term growth. The role reports to the Regional Director - EMEA and does not have people management responsibilities. A day in your role: Develop effective account management and territory plans. Build and manage a strong sales pipeline through personal prospecting, upselling within existing accounts, and leveraging marketing-generated leads. Create detailed opportunity plans and pipeline analysis reports using Salesforce. Identify and pursue new business opportunities in regulated industries, with a primary focus on Financial Services. Leverage and expand professional networks to build relationships with key industry influencers and decision makers. Apply consultative sales approaches to understand customer needs and position Keystone as a complete solution. Lead negotiations, presentations, and solution demonstrations at all organisational levels, from operational teams to C-level executives. Use corporate sales tools (Salesforce, TAS) effectively to manage opportunities and drive sales outcomes. Contribute domain expertise in the Financial Services sector to support customer conversations and solution positioning. Partner with the Go-To-Market team, Consulting Delivery, Product, and Engineering to align account strategies. Provide insights on customer requirements, market trends, and competitor activity to inform product and strategy development. Work with cross-functional teams to ensure customer satisfaction and smooth delivery of solutions. Your skills, experience and beyond: Strong knowledge of the Financial Services industry, including compliance, disclosure and regulated document production. Proven track record of achieving or exceeding sales targets in complex, long-cycle (6-24 month) environments. Exceptional negotiation, persuasion, and presentation skills. Experience with complex software/solution sales environments. Strong analytical and strategic planning abilities, with the ability to translate client needs into complete solutions. Customer-focused with excellent interpersonal and relationship-building skills. Exceptional verbal and written communication skills. Highly motivated and self-driven, with a pragmatic and adaptable approach. Collaborative team player. Bachelor's degree in Information Management, Business or Technology, or a related discipline, or equivalent professional experience. Experience selling complex, high-value solutions to senior business executives (GM, CEO, CFO, Chief Compliance Officer, Department Heads, etc.). What We Offer: Make a real impact from day one Work with a talented, collaborative team Fast-paced environment with opportunities to learn Flexible hybrid working that empowers you to achieve a healthy work life balance If you do not tick every box, do not let that stop you. We value potential, learning agility, coachability and diverse perspectives just as much as experience, and we encourage you to apply. At the company, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values. We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About the role As a Technical Support Associate at Synthesia, you'll be part of the team delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
16/07/2026
Full time
About the role As a Technical Support Associate at Synthesia, you'll be part of the team delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics
Job Description Team Bio: ServiceNow's Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission critical challenges. By embedding in real world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. Why This Role Matters: Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Senior Forward Deployed Software Engineer (FDSE), you act as the CTO of the build-owning everything from backend services to LLM pipelines and front end integrations. You partner with customers in the field to design, implement, and deliver solution ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle tested in production and scalable across industries. Who You Are: You are a systems minded, AI native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. You will: Build solution ready LLM enabled applications that span backend logic, data orchestration, and front end UI Operate in the field, working side by side with customers to adapt, deploy, and iterate in live environments Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements Shape developer experience by sharing feedback with platform and product teams What You'll Do: Deliver Production - readysolution in agile end to end sprints Engineer with versatility: APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components Operate with agility: integrate with legacy systems, navigate ambiguity, ship safely at speed Codify patterns: build scaffolds, SDKs, and documentation to scale success across customers Influence platform: inform product strategy through field tested insights and extensible code What Success Looks Like: Production grade delivery: Your solution builds consistently convert to scaled deployments in production environments Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives Velocity and precision: You move fast without breaking things-shaping resilient, secure systems in high stakes contexts Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one Qualifications Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analyzing AI driven insights, or exploring AI's potential impact on the function or industry Relevant Experience: 10+ years of software engineering, including 2+ years building systems in customer facing or embedded roles System architecture: Proven ability to design and implement AI native software in production environments Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org Product sensibility: Prioritize for user value, MVP iteration, and long term scale DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra as code Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters Preferred Qualifications: Experience integrating AI into SaaS platforms like ServiceNow or Salesforce Track record of production deployments in secure, regulated enterprise environments Contributions to dev experience tooling, frameworks, or reusable AI scaffolds Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
16/07/2026
Full time
Job Description Team Bio: ServiceNow's Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission critical challenges. By embedding in real world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. Why This Role Matters: Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Senior Forward Deployed Software Engineer (FDSE), you act as the CTO of the build-owning everything from backend services to LLM pipelines and front end integrations. You partner with customers in the field to design, implement, and deliver solution ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle tested in production and scalable across industries. Who You Are: You are a systems minded, AI native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. You will: Build solution ready LLM enabled applications that span backend logic, data orchestration, and front end UI Operate in the field, working side by side with customers to adapt, deploy, and iterate in live environments Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements Shape developer experience by sharing feedback with platform and product teams What You'll Do: Deliver Production - readysolution in agile end to end sprints Engineer with versatility: APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components Operate with agility: integrate with legacy systems, navigate ambiguity, ship safely at speed Codify patterns: build scaffolds, SDKs, and documentation to scale success across customers Influence platform: inform product strategy through field tested insights and extensible code What Success Looks Like: Production grade delivery: Your solution builds consistently convert to scaled deployments in production environments Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives Velocity and precision: You move fast without breaking things-shaping resilient, secure systems in high stakes contexts Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one Qualifications Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving. This may include using AI powered tools, automating workflows, analyzing AI driven insights, or exploring AI's potential impact on the function or industry Relevant Experience: 10+ years of software engineering, including 2+ years building systems in customer facing or embedded roles System architecture: Proven ability to design and implement AI native software in production environments Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org Product sensibility: Prioritize for user value, MVP iteration, and long term scale DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra as code Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters Preferred Qualifications: Experience integrating AI into SaaS platforms like ServiceNow or Salesforce Track record of production deployments in secure, regulated enterprise environments Contributions to dev experience tooling, frameworks, or reusable AI scaffolds Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe's first EdTech double unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role Multiverse is the UK's largest apprenticeship provider and its first EdTech unicorn, and it's rebuilding on an AI-first foundation. Enterprise Trust & Reliability is the layer where that platform meets the customer, the regulator, and the investor. Our mission is to turn enterprise trust into enterprise revenue: the guardrails, integrations, and vendor relationships that let Multiverse move fast without breaking the trust that enterprise customers pay for. We're hiring our first Strategic Partnerships & Procurement Lead: the commercial operator who owns how we buy, renew, and partner on technology. You'll sit at the seam between engineering, security, legal, finance, and our vendors, and you'll turn tooling spend and partner relationships into commercial advantage. This is a high-autonomy, high-influence individual-contributor role reporting to the Senior Director of the function. What you'll do Build and own strategic partnerships with the technology providers that matter most - model providers like Anthropic or ChatGPT, hyperscalers like AWS and Google, major platforms like Salesforce or Oracle, and developer and security tooling vendors. Keep these relationships warm and know when to activate them. Look past cost: proactively find where a partnership can unlock real value for the business, whether that's training, co-building, product integrations, or better commercial terms. Centralise and modernise how we buy, renew, and consolidate technology, building this from a low base. That means a single software asset register, a clear intake-and-approval flow, and legal and security engaged early as a gate to clear, not a blocker to fight. Bring total cost of ownership and usage-based pricing into the open so spend maps to outcomes. Own the live threads from day one - including our LLM enterprise contracts, AI tooling, Identity platforms and other software contracts - and hold the pen on negotiations and renewals across the wider technology portfolio. Turn procurement and partnerships into a commercial lever, not a cost centre. You'll sit at the seam between engineering, security, legal and finance, influencing outcomes across teams you don't manage - so persuasion and clarity carry the role. Done well, this also becomes trust and vendor evidence that helps enterprise and regulated customers say yes faster. How we work with AI At Multiverse, AI is our engine, not an add-on. In this seat that's literal: you'll be buying, negotiating, and partnering on the exact tools that make it true, and modelling what they cost and what they return. We expect you to use AI daily in your own work - from drafting and comparing contracts to analysing spend - and to be genuinely curious about a tooling and AI-provider market that looks different every quarter. What we're looking for You've built and grown relationships with major technology partners- AWS, Google, Salesforce, Anthropic-type organisations - and can point to commercial impact you unlocked, not just costs you cut. You're comfortable inside a procurement process too: you've negotiated and renewed software, cloud, or SaaS contracts and can speak to the trade-offs you made, you understand consumption-based pricing, and you're at ease driving a decision across security, legal and finance without owning those teams. But procurement isn't the whole story for you - you think about what a vendor relationship can build, not just what it costs, and you treat compliance as a lever rather than a blocker. You're technically literate enough to challenge a vendor's claim without being an engineer, and comfortable navigating an engineering and product environment rather than operating purely from the business side. We're looking for AI acumen too: you understand the competitive AI landscape - Anthropic, Google, AWS and others - well enough to advise on real strategic calls, like whether our current AI partner remains the right long-term one. What this role isn't. This is an internal commercial seat, not a sales role: no quota, no pipeline, no external revenue target. Your customers are our engineers and the business. You don't need to be an engineer (technical fluency, not technical depth), and you won't manage people from day one - this is a senior individual-contributor role that earns a team by proving the function. Your first nine months Months one to three: map the estate. Every technology contract, renewal date and owner in one place; a single software asset register; a clear picture of spend across tokens, seats and cloud. Get on top of the live threads such as our LLM enterprise contracts, our identity tooling, developer tools, and cross-organisational threads - and start spotting quick wins, like renegotiating spend with an existing supplier. Months four to six: stand up the buy, renew and consolidate process with security and legal engaged early. Land a first consolidation or renegotiation win - for example, a usage backed recommendation that settles a tooling question. Start growing the strategic side: identify where partnerships can bring value beyond commercial terms, whether that's training, co building, or product integrations. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
16/07/2026
Full time
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe's first EdTech double unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The role Multiverse is the UK's largest apprenticeship provider and its first EdTech unicorn, and it's rebuilding on an AI-first foundation. Enterprise Trust & Reliability is the layer where that platform meets the customer, the regulator, and the investor. Our mission is to turn enterprise trust into enterprise revenue: the guardrails, integrations, and vendor relationships that let Multiverse move fast without breaking the trust that enterprise customers pay for. We're hiring our first Strategic Partnerships & Procurement Lead: the commercial operator who owns how we buy, renew, and partner on technology. You'll sit at the seam between engineering, security, legal, finance, and our vendors, and you'll turn tooling spend and partner relationships into commercial advantage. This is a high-autonomy, high-influence individual-contributor role reporting to the Senior Director of the function. What you'll do Build and own strategic partnerships with the technology providers that matter most - model providers like Anthropic or ChatGPT, hyperscalers like AWS and Google, major platforms like Salesforce or Oracle, and developer and security tooling vendors. Keep these relationships warm and know when to activate them. Look past cost: proactively find where a partnership can unlock real value for the business, whether that's training, co-building, product integrations, or better commercial terms. Centralise and modernise how we buy, renew, and consolidate technology, building this from a low base. That means a single software asset register, a clear intake-and-approval flow, and legal and security engaged early as a gate to clear, not a blocker to fight. Bring total cost of ownership and usage-based pricing into the open so spend maps to outcomes. Own the live threads from day one - including our LLM enterprise contracts, AI tooling, Identity platforms and other software contracts - and hold the pen on negotiations and renewals across the wider technology portfolio. Turn procurement and partnerships into a commercial lever, not a cost centre. You'll sit at the seam between engineering, security, legal and finance, influencing outcomes across teams you don't manage - so persuasion and clarity carry the role. Done well, this also becomes trust and vendor evidence that helps enterprise and regulated customers say yes faster. How we work with AI At Multiverse, AI is our engine, not an add-on. In this seat that's literal: you'll be buying, negotiating, and partnering on the exact tools that make it true, and modelling what they cost and what they return. We expect you to use AI daily in your own work - from drafting and comparing contracts to analysing spend - and to be genuinely curious about a tooling and AI-provider market that looks different every quarter. What we're looking for You've built and grown relationships with major technology partners- AWS, Google, Salesforce, Anthropic-type organisations - and can point to commercial impact you unlocked, not just costs you cut. You're comfortable inside a procurement process too: you've negotiated and renewed software, cloud, or SaaS contracts and can speak to the trade-offs you made, you understand consumption-based pricing, and you're at ease driving a decision across security, legal and finance without owning those teams. But procurement isn't the whole story for you - you think about what a vendor relationship can build, not just what it costs, and you treat compliance as a lever rather than a blocker. You're technically literate enough to challenge a vendor's claim without being an engineer, and comfortable navigating an engineering and product environment rather than operating purely from the business side. We're looking for AI acumen too: you understand the competitive AI landscape - Anthropic, Google, AWS and others - well enough to advise on real strategic calls, like whether our current AI partner remains the right long-term one. What this role isn't. This is an internal commercial seat, not a sales role: no quota, no pipeline, no external revenue target. Your customers are our engineers and the business. You don't need to be an engineer (technical fluency, not technical depth), and you won't manage people from day one - this is a senior individual-contributor role that earns a team by proving the function. Your first nine months Months one to three: map the estate. Every technology contract, renewal date and owner in one place; a single software asset register; a clear picture of spend across tokens, seats and cloud. Get on top of the live threads such as our LLM enterprise contracts, our identity tooling, developer tools, and cross-organisational threads - and start spotting quick wins, like renegotiating spend with an existing supplier. Months four to six: stand up the buy, renew and consolidate process with security and legal engaged early. Land a first consolidation or renegotiation win - for example, a usage backed recommendation that settles a tooling question. Start growing the strategic side: identify where partnerships can bring value beyond commercial terms, whether that's training, co building, or product integrations. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Overview Position Overview: As a Forward Deployed AI Engineer within Convatec's AI Centre of Excellence, you will help turn AI opportunities into practical, production-ready solutions that improve how our business works. Embedded directly with business teams, you will take ownership of AI-enabled workflows from discovery and design through to build, testing, deployment, monitoring and handover. This is a senior, hands-on delivery role for someone who can work independently across architecture, integration, DevOps, MLOps, AIOps, data engineering and governance. You will make technical decisions, solve complex integration challenges and ensure AI solutions are reliable, scalable and safe to run in live business environments. You will work with technologies such as Microsoft Copilot Studio, Microsoft Fabric, Azure DevOps, Azure AI Foundry and SAP Joule, helping to design, build and deploy AI workflows that connect into real operational processes across Convatec. We are looking for someone who is comfortable being the senior technical voice on an initiative: setting standards, guiding others, managing technical risks and ensuring solutions are successfully handed over to the teams who will use and support them. Responsibilities Workflow implementation and engineering: Design, build and deploy AI-enabled workflows using Azure AI Foundry, Microsoft Copilot Studio, Microsoft Fabric and SAP Joule. This includes agent orchestration, automation triggers, prompt integration, exception handling and reusable delivery patterns. API integration and service connectivity: Connect AI workflows to enterprise systems through REST APIs, event streams and Microsoft Fabric data pipelines, ensuring secure and reliable data flows across platforms such as SAP, Salesforce and Convatec's data lake. Technical leadership and standards: Act as the senior technical voice within embedded initiatives, setting engineering standards, guiding Applied AI Engineers and business teams, and making sound architecture and integration decisions within agreed guardrails. Testing, validation and quality assurance: Plan and execute functional, regression and edge-case testing, including failure scenarios, fallback paths, escalation triggers and data quality checks. Assess when workflows are ready for production release. Rapid prototyping and feasibility assessment: Build timeboxed prototypes in the AI Landing Zone sandbox to test technical options, demonstrate value and provide clear go/no-go recommendations before full delivery. DevOps, MLOps and AIOps ownership: Implement and maintain CI/CD, monitor and release pipelines using Azure DevOps, including version control, rollback capability, automated testing and production health monitoring. Documentation and operational handover: Produce clear technical documentation and handover materials so business and operational teams can maintain, monitor and extend AI workflows after delivery. Decision-making authority: Make technical recommendations on workflow architecture, integration patterns, tooling choices, production readiness and handover quality within the scope of each initiative. Skills & Experience Essential: Minimum 4+ years' experience in software engineering, AI/ML workflow delivery or systems integration, with a demonstrable track record of full-stack delivery in production AI environments. Minimum 2+ years' operating in a senior or lead technical capacity, making independent architectural decisions and guiding other engineers without formal line management authority. Hands-on, production-grade experience across DevOps, MLOps and AIOps - CI/CD pipeline ownership, model versioning, automated testing and live system monitoring - not as adjacent knowledge but as daily practice. Strong proficiency in Python and SQL; solid REST and event-driven API integration experience including enterprise systems such as SAP (via SAP Joule) or Salesforce. Hands-on experience with Azure AI Foundry, Microsoft Copilot Studio and Microsoft Fabric in production delivery contexts. Demonstrated ability to self-direct across the full delivery lifecycle - from discovery and design through to production deployment and business handover - without close technical supervision. Experience working directly with business stakeholders: translating operational requirements into engineering decisions, managing expectations and owning adoption outcomes. Desirable Experience with SAP Joule or integrating agentic AI solutions with SAP business processes. Familiarity with AI Landing Zone design patterns, guardrails and governance frameworks. Experience with containerization (Docker/Kubernetes) and cloud-native deployment patterns on Azure. Understanding of multi-agent coordination patterns using Copilot Studio or Azure AI Foundry. Knowledge of healthcare data privacy requirements including GDPR or HIPAA. Soft Skills Self-directed and comfortable working through ambiguity. Technically credible, with the confidence to set standards and challenge approaches where needed. Outcome-focused, with strong ownership of delivery quality and production reliability. Adaptable, able to work across multiple business areas and changing priorities. Clear communicator, able to explain technical decisions in a way that business stakeholders can understand and act on. Education/Qualifications Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems or a related field, or equivalent practical experience demonstrated through a strong delivery track record. Relevant Azure certifications (e.g. Azure Developer Associate, Azure Data Engineer Associate, Azure DevOps Engineer Expert) or MLOps/AIOps are desirable. Travel & Working Conditions Travel up to 10% of the time, mostly within Europe. Hybrid working model - 1 day per week on-site at our London office. Legal and Compliance Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Contact:
15/07/2026
Full time
Overview Position Overview: As a Forward Deployed AI Engineer within Convatec's AI Centre of Excellence, you will help turn AI opportunities into practical, production-ready solutions that improve how our business works. Embedded directly with business teams, you will take ownership of AI-enabled workflows from discovery and design through to build, testing, deployment, monitoring and handover. This is a senior, hands-on delivery role for someone who can work independently across architecture, integration, DevOps, MLOps, AIOps, data engineering and governance. You will make technical decisions, solve complex integration challenges and ensure AI solutions are reliable, scalable and safe to run in live business environments. You will work with technologies such as Microsoft Copilot Studio, Microsoft Fabric, Azure DevOps, Azure AI Foundry and SAP Joule, helping to design, build and deploy AI workflows that connect into real operational processes across Convatec. We are looking for someone who is comfortable being the senior technical voice on an initiative: setting standards, guiding others, managing technical risks and ensuring solutions are successfully handed over to the teams who will use and support them. Responsibilities Workflow implementation and engineering: Design, build and deploy AI-enabled workflows using Azure AI Foundry, Microsoft Copilot Studio, Microsoft Fabric and SAP Joule. This includes agent orchestration, automation triggers, prompt integration, exception handling and reusable delivery patterns. API integration and service connectivity: Connect AI workflows to enterprise systems through REST APIs, event streams and Microsoft Fabric data pipelines, ensuring secure and reliable data flows across platforms such as SAP, Salesforce and Convatec's data lake. Technical leadership and standards: Act as the senior technical voice within embedded initiatives, setting engineering standards, guiding Applied AI Engineers and business teams, and making sound architecture and integration decisions within agreed guardrails. Testing, validation and quality assurance: Plan and execute functional, regression and edge-case testing, including failure scenarios, fallback paths, escalation triggers and data quality checks. Assess when workflows are ready for production release. Rapid prototyping and feasibility assessment: Build timeboxed prototypes in the AI Landing Zone sandbox to test technical options, demonstrate value and provide clear go/no-go recommendations before full delivery. DevOps, MLOps and AIOps ownership: Implement and maintain CI/CD, monitor and release pipelines using Azure DevOps, including version control, rollback capability, automated testing and production health monitoring. Documentation and operational handover: Produce clear technical documentation and handover materials so business and operational teams can maintain, monitor and extend AI workflows after delivery. Decision-making authority: Make technical recommendations on workflow architecture, integration patterns, tooling choices, production readiness and handover quality within the scope of each initiative. Skills & Experience Essential: Minimum 4+ years' experience in software engineering, AI/ML workflow delivery or systems integration, with a demonstrable track record of full-stack delivery in production AI environments. Minimum 2+ years' operating in a senior or lead technical capacity, making independent architectural decisions and guiding other engineers without formal line management authority. Hands-on, production-grade experience across DevOps, MLOps and AIOps - CI/CD pipeline ownership, model versioning, automated testing and live system monitoring - not as adjacent knowledge but as daily practice. Strong proficiency in Python and SQL; solid REST and event-driven API integration experience including enterprise systems such as SAP (via SAP Joule) or Salesforce. Hands-on experience with Azure AI Foundry, Microsoft Copilot Studio and Microsoft Fabric in production delivery contexts. Demonstrated ability to self-direct across the full delivery lifecycle - from discovery and design through to production deployment and business handover - without close technical supervision. Experience working directly with business stakeholders: translating operational requirements into engineering decisions, managing expectations and owning adoption outcomes. Desirable Experience with SAP Joule or integrating agentic AI solutions with SAP business processes. Familiarity with AI Landing Zone design patterns, guardrails and governance frameworks. Experience with containerization (Docker/Kubernetes) and cloud-native deployment patterns on Azure. Understanding of multi-agent coordination patterns using Copilot Studio or Azure AI Foundry. Knowledge of healthcare data privacy requirements including GDPR or HIPAA. Soft Skills Self-directed and comfortable working through ambiguity. Technically credible, with the confidence to set standards and challenge approaches where needed. Outcome-focused, with strong ownership of delivery quality and production reliability. Adaptable, able to work across multiple business areas and changing priorities. Clear communicator, able to explain technical decisions in a way that business stakeholders can understand and act on. Education/Qualifications Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems or a related field, or equivalent practical experience demonstrated through a strong delivery track record. Relevant Azure certifications (e.g. Azure Developer Associate, Azure Data Engineer Associate, Azure DevOps Engineer Expert) or MLOps/AIOps are desirable. Travel & Working Conditions Travel up to 10% of the time, mostly within Europe. Hybrid working model - 1 day per week on-site at our London office. Legal and Compliance Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Contact:
Senior Salesforce Developer - remote role Location: London Industry: IT Salary: £50,000 - £75,000 per annum + remote working & benefits package Posted: 10/03/2022 Description Senior Salesforce Developer, Senior Developer, API's, Apex, TDD, Agile/Scrum - Budget for career development & training 75K Expanding highly successful and well known British Software House is looking for a Salesforce Developer to join an existing team to work on business critical applications. Responsibilities Develop and maintain Salesforce solutions, including Apex, Lightning Web Components, and Rest APIs. Participate in Agile/Scrum teams and contribute to the timely delivery of projects. Work closely with development, customer service, and marketing teams on business critical projects. Engage in test driven development practices. Qualifications Commercial Salesforce development experience (3+ years). Strong knowledge of Apex, Lightning Web Components, SFDX, and Rest APIs. Experience with test driven development and Agile/Scrum methodologies. Senior/lead team experience is a bonus. Benefits Up to £75,000 base salary. Pension, health, and life assurance. Free car parking. Flexible hours and remote/home working. Occasional in office presence once or twice a month. Applicants of all ages and backgrounds will be considered for this role. Recruiter Bryn Evans Phone: Email:
14/07/2026
Full time
Senior Salesforce Developer - remote role Location: London Industry: IT Salary: £50,000 - £75,000 per annum + remote working & benefits package Posted: 10/03/2022 Description Senior Salesforce Developer, Senior Developer, API's, Apex, TDD, Agile/Scrum - Budget for career development & training 75K Expanding highly successful and well known British Software House is looking for a Salesforce Developer to join an existing team to work on business critical applications. Responsibilities Develop and maintain Salesforce solutions, including Apex, Lightning Web Components, and Rest APIs. Participate in Agile/Scrum teams and contribute to the timely delivery of projects. Work closely with development, customer service, and marketing teams on business critical projects. Engage in test driven development practices. Qualifications Commercial Salesforce development experience (3+ years). Strong knowledge of Apex, Lightning Web Components, SFDX, and Rest APIs. Experience with test driven development and Agile/Scrum methodologies. Senior/lead team experience is a bonus. Benefits Up to £75,000 base salary. Pension, health, and life assurance. Free car parking. Flexible hours and remote/home working. Occasional in office presence once or twice a month. Applicants of all ages and backgrounds will be considered for this role. Recruiter Bryn Evans Phone: Email:
CRM Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (28 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. CRM Business Analyst Location: Central London (Hybrid: 2-3 days onsite per week) Reports to: CRM Product Manager CRM Business Analyst - Role Overview We are looking for a proactive, detail-oriented Business Analyst to bridge the gap between business stakeholders and our CRM product development team. The successful candidate will be skilled at building strong relationships across the business, eliciting and challenging requirements, and translating business needs into clear, actionable specifications for technical teams. They will play a key role in shaping CRM product enhancements, maintaining business scenarios across multiple business units, ensuring high-quality product documentation, leading User Acceptance Testing (UAT), supporting product demonstrations, and using data-driven insights to continuously improve product performance, user experience, and adoption. Key Responsibilities Requirements Management Elicit, analyse, challenge and document business requirements through workshops, interviews and stakeholder engagement. Translate business requirements into clear user stories, acceptance criteria and business scenarios for the Salesforce development team. Create process maps, wireframes / mock-ups where required to define user experience and user journey Support Product Owner in user story prioritisation based on business value, technical feasibility and strategic objectives. Define and maintain CRM business process and process catalogue Conduct data analysis to support product decisions and identify opportunities for continuous improvement. Stakeholder Management Build trusted relationships with stakeholders across business units, IT and delivery teams. Facilitate workshops to elicit, validate and refine business requirements. Challenge assumptions and identify opportunities to improve business processes. Manage stakeholder expectations and communicate progress throughout the product lifecycle. Act as the primary point of contact between business stakeholders and the Salesforce product team. Documentation & Governance Create, maintain, and update product documentation, including: + Feature specifications + Release notes + Process documentation Ensure documentation is clear, consistent, and aligned with product strategy. Maintain a structured repository of product assets and documentation. Support version control and documentation governance standards. Maintain traceability between business requirements, user stories, solution design and delivered functionality. User Acceptance Testing Own the planning and coordination of User Acceptance Testing. Develop business test scenarios and acceptance test scripts. Coordinate business users through UAT activities. Manage defects through to resolution. Support sign-off for production releases. Product Adoption & Change Prepare product demo materials, scripts, and walkthroughs. Support internal and client-facing product demonstrations. Assist in developing training materials and user guides. Partner with the Change Management team to ensure accurate product messaging. Gather feedback from demos to inform product improvements. Support tracking of key product metrics (usage, adoption, feature engagement). Train the trainer on the new functionalities Help measure the impact of new features and releases. Technical Collaboration & Delivery Work closely with the Product Owner and support in sprint planning, backlog grooming, and release preparation. Liaise with technical architects and developers in clarifying requirements and use cases Review and validation of the technical solution design developed by the technical team and ensure alignment with requirements and business scenarios Support business with structuring requests to the Support team for small change requests and own communication with the business teams. Desired Skill Set and Experience Proven experience as a Business Analyst, Product Analyst, CRM Analyst, or similar role supporting product development, digital transformation, or business change initiatives. Experience within insurance or another complex, regulated industry is desirable, with the ability to translate business needs into clear user stories, acceptance criteria, process flows, and business scenarios. Experience working in Agile delivery environments, including backlog refinement, sprint planning, release preparation, UAT planning, and collaboration with Product Owners and technical teams. Confident in engaging stakeholders across business and technology teams, gathering requirements, clarifying priorities, and managing feedback in a structured and professional manner. Excellent documentation skills, with experience creating and maintaining feature specifications, release notes, process documentation, training materials, user guides, and product repositories. Experience supporting User Acceptance Testing, including test scenario preparation, defect triage, business validation, and coordination with end users. Ability to create clear wireframes, mock-ups, walkthroughs, demo scripts, and user journey materials Comfortable working with data to identify trends, track adoption, assess product usage, and provide insights that support product decisions and continuous improvement. Strong communication and presentation skills, with the ability to support internal demonstrations, train-the-trainer sessions, and product messaging for change and adoption activities. Highly organised and detail-oriented, with the ability to manage multiple priorities, maintain governance standards, and ensure consistency across product documentation and delivery artefacts. Strong analytical and problem-solving skills. Ability to simplify complex business processes and technical concepts. Experience facilitating workshops with senior stakeholders. Ability to influence decisions without direct authority. Experience working with Salesforce or other enterprise CRM platforms (desirable/essential depending on your needs). Experience using Azure DevOps, Jira or similar backlog management tools. Experience with Visio, Lucid chart or other process modelling tools. Collaborative and proactive working style, with confidence liaising with technical architects, developers, support teams, change managers, and business stakeholders.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
14/07/2026
Full time
CRM Business AnalystApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 7, 2026 (28 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. CRM Business Analyst Location: Central London (Hybrid: 2-3 days onsite per week) Reports to: CRM Product Manager CRM Business Analyst - Role Overview We are looking for a proactive, detail-oriented Business Analyst to bridge the gap between business stakeholders and our CRM product development team. The successful candidate will be skilled at building strong relationships across the business, eliciting and challenging requirements, and translating business needs into clear, actionable specifications for technical teams. They will play a key role in shaping CRM product enhancements, maintaining business scenarios across multiple business units, ensuring high-quality product documentation, leading User Acceptance Testing (UAT), supporting product demonstrations, and using data-driven insights to continuously improve product performance, user experience, and adoption. Key Responsibilities Requirements Management Elicit, analyse, challenge and document business requirements through workshops, interviews and stakeholder engagement. Translate business requirements into clear user stories, acceptance criteria and business scenarios for the Salesforce development team. Create process maps, wireframes / mock-ups where required to define user experience and user journey Support Product Owner in user story prioritisation based on business value, technical feasibility and strategic objectives. Define and maintain CRM business process and process catalogue Conduct data analysis to support product decisions and identify opportunities for continuous improvement. Stakeholder Management Build trusted relationships with stakeholders across business units, IT and delivery teams. Facilitate workshops to elicit, validate and refine business requirements. Challenge assumptions and identify opportunities to improve business processes. Manage stakeholder expectations and communicate progress throughout the product lifecycle. Act as the primary point of contact between business stakeholders and the Salesforce product team. Documentation & Governance Create, maintain, and update product documentation, including: + Feature specifications + Release notes + Process documentation Ensure documentation is clear, consistent, and aligned with product strategy. Maintain a structured repository of product assets and documentation. Support version control and documentation governance standards. Maintain traceability between business requirements, user stories, solution design and delivered functionality. User Acceptance Testing Own the planning and coordination of User Acceptance Testing. Develop business test scenarios and acceptance test scripts. Coordinate business users through UAT activities. Manage defects through to resolution. Support sign-off for production releases. Product Adoption & Change Prepare product demo materials, scripts, and walkthroughs. Support internal and client-facing product demonstrations. Assist in developing training materials and user guides. Partner with the Change Management team to ensure accurate product messaging. Gather feedback from demos to inform product improvements. Support tracking of key product metrics (usage, adoption, feature engagement). Train the trainer on the new functionalities Help measure the impact of new features and releases. Technical Collaboration & Delivery Work closely with the Product Owner and support in sprint planning, backlog grooming, and release preparation. Liaise with technical architects and developers in clarifying requirements and use cases Review and validation of the technical solution design developed by the technical team and ensure alignment with requirements and business scenarios Support business with structuring requests to the Support team for small change requests and own communication with the business teams. Desired Skill Set and Experience Proven experience as a Business Analyst, Product Analyst, CRM Analyst, or similar role supporting product development, digital transformation, or business change initiatives. Experience within insurance or another complex, regulated industry is desirable, with the ability to translate business needs into clear user stories, acceptance criteria, process flows, and business scenarios. Experience working in Agile delivery environments, including backlog refinement, sprint planning, release preparation, UAT planning, and collaboration with Product Owners and technical teams. Confident in engaging stakeholders across business and technology teams, gathering requirements, clarifying priorities, and managing feedback in a structured and professional manner. Excellent documentation skills, with experience creating and maintaining feature specifications, release notes, process documentation, training materials, user guides, and product repositories. Experience supporting User Acceptance Testing, including test scenario preparation, defect triage, business validation, and coordination with end users. Ability to create clear wireframes, mock-ups, walkthroughs, demo scripts, and user journey materials Comfortable working with data to identify trends, track adoption, assess product usage, and provide insights that support product decisions and continuous improvement. Strong communication and presentation skills, with the ability to support internal demonstrations, train-the-trainer sessions, and product messaging for change and adoption activities. Highly organised and detail-oriented, with the ability to manage multiple priorities, maintain governance standards, and ensure consistency across product documentation and delivery artefacts. Strong analytical and problem-solving skills. Ability to simplify complex business processes and technical concepts. Experience facilitating workshops with senior stakeholders. Ability to influence decisions without direct authority. Experience working with Salesforce or other enterprise CRM platforms (desirable/essential depending on your needs). Experience using Azure DevOps, Jira or similar backlog management tools. Experience with Visio, Lucid chart or other process modelling tools. Collaborative and proactive working style, with confidence liaising with technical architects, developers, support teams, change managers, and business stakeholders.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
# Microsoft Data AnalystNew World Software > Job Openings > Microsoft Data Analyst# Microsoft Data AnalystNew World Software Europe Ltd. is recruiting for Microsoft Data Analyst for e-Commerce development projectJob Title: IT Consultant - Microsoft Data Analyst Number of Positions: 02 Type of Job : Permanent Job Work Hours: Monday to Friday, Full-Time,37.50 working hours per week with flexible working hours, Work from home option available Annual Salary: £33475- £43961 (Depending on Experience) Job Advertisement Posting date: 06/08/2025 Job Advertisement Closing date: 05/09/2025 Job Advertisement Reference Code: NWSMSDA0825 Job Location: Swindon (SN2),WiltshireJob Responsibilities: - Experience as a Data Analyst, preferably in a large-scale migration projects - Proven track record in delivering microsoft reports delivery as data analyst - Advanced expertise in Excel (including complex formulas and VLOOKUPs / macros) - Experience with SQL and data manipulation, trend analysis, and providing actionable points - Good English communication skills - Ability to work under pressure, preparing statistical analysis reports for senior management for audit purpose - Experince with microsoft environment - Deep understanding of change management processes - Proficiency with SAP and ServiceNow or similar tools for incident management and defect / bug tracking - Strong SQL skills in data manipulation - Experience in building and automating dashboards using tools like PowerBI / QlikView - Experience collaborating with developers to automate reporting processes for senior leadership. - Bachelor's degree in a related field is highly desirable. - Good stakeholder management skills - Experience with Agile MethodologyTechnical Skills: - ETL Microsoft SSIS/Informatica 7.x/8.x - Oracle 10.x/11.x - Microsoft SQL Server 2013 or above - Microsoft Azure - AWS - JIRA - Confluence SQL - T-SQL - Microsoft Excel - Microsoft - TFS Server - Microsoft -BIZTalk / JBOSS - Knowledge of SalesforceJob tools: - AirFlow / Control-M / Job runner - batch running toolsFunctional / Nice to have: - Any payment processors / payment gateway experience is beneficial but not mandatory - Knowledge of ISO8583, payment messages - Knowledge of SWIFT messages (MTxxx)Educational Qualifications required: Bachelors degree or aboveIf you are interested, please apply with your updated CV in PDF format along with covering letter
14/07/2026
Full time
# Microsoft Data AnalystNew World Software > Job Openings > Microsoft Data Analyst# Microsoft Data AnalystNew World Software Europe Ltd. is recruiting for Microsoft Data Analyst for e-Commerce development projectJob Title: IT Consultant - Microsoft Data Analyst Number of Positions: 02 Type of Job : Permanent Job Work Hours: Monday to Friday, Full-Time,37.50 working hours per week with flexible working hours, Work from home option available Annual Salary: £33475- £43961 (Depending on Experience) Job Advertisement Posting date: 06/08/2025 Job Advertisement Closing date: 05/09/2025 Job Advertisement Reference Code: NWSMSDA0825 Job Location: Swindon (SN2),WiltshireJob Responsibilities: - Experience as a Data Analyst, preferably in a large-scale migration projects - Proven track record in delivering microsoft reports delivery as data analyst - Advanced expertise in Excel (including complex formulas and VLOOKUPs / macros) - Experience with SQL and data manipulation, trend analysis, and providing actionable points - Good English communication skills - Ability to work under pressure, preparing statistical analysis reports for senior management for audit purpose - Experince with microsoft environment - Deep understanding of change management processes - Proficiency with SAP and ServiceNow or similar tools for incident management and defect / bug tracking - Strong SQL skills in data manipulation - Experience in building and automating dashboards using tools like PowerBI / QlikView - Experience collaborating with developers to automate reporting processes for senior leadership. - Bachelor's degree in a related field is highly desirable. - Good stakeholder management skills - Experience with Agile MethodologyTechnical Skills: - ETL Microsoft SSIS/Informatica 7.x/8.x - Oracle 10.x/11.x - Microsoft SQL Server 2013 or above - Microsoft Azure - AWS - JIRA - Confluence SQL - T-SQL - Microsoft Excel - Microsoft - TFS Server - Microsoft -BIZTalk / JBOSS - Knowledge of SalesforceJob tools: - AirFlow / Control-M / Job runner - batch running toolsFunctional / Nice to have: - Any payment processors / payment gateway experience is beneficial but not mandatory - Knowledge of ISO8583, payment messages - Knowledge of SWIFT messages (MTxxx)Educational Qualifications required: Bachelors degree or aboveIf you are interested, please apply with your updated CV in PDF format along with covering letter
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
14/07/2026
Full time
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Reporting to the Digital Development Manager, this role will work closely with the Senior Power Apps Developer and will share responsibility for the design, development, maintenance, and enhancement of Bauder's Power Apps led digital reporting and data platforms, supporting Project Live and wider business operations across the Northern Division and Southwest region. The ideal candidate will hold solid experience as a Power Platform Developer with strong Power Platform, reporting, and data skills, capable of translating business requirements into scalable, secure, and user friendly digital solutions. The role suits a proactive, hands on individual comfortable working in a fast paced environment and engaging with stakeholders across the business. Outline of main responsibilities (non exhaustive) Software Development Design, develop, test, and maintain business applications and digital solutions Support the development and enhancement of Power Apps and Power Automate solutions Develop and support Azure Function Apps, APIs, and integrations Develop solutions that integrate with Dataverse, SQL databases, Salesforce, and other business platforms Participate in software testing, debugging, and issue resolution Support deployment activities and release processes Business Systems & Platforms Support and enhance existing business systems and applications Assist in maintaining Dataverse environments, data structures, and security models Support application lifecycle management and solution deployment Assist with application configuration, administration, and support Identify opportunities to automate manual processes and improve efficiency Maintain system documentation and technical knowledge repositories Reporting & Data Support Power BI reporting and dashboard development Assist with data analysis, transformation, and reporting requirements Support data quality and governance initiatives Assist in developing data driven solutions that support business decision making Work with business stakeholders to understand reporting requirements Stakeholder Engagement Work closely with internal stakeholders to gather and understand requirements Translate business requirements into technical solutions Participate in workshops, demonstrations, and user testing activities Support user training and adoption of digital solutions Interface and collaborate with key stakeholders and cross functional teams General communication via telephone, email, and in person Other duties aligned to the role and business priorities Training & Team Support Support the Digital Development Manager in carrying out relevant training Training includes new employees and launches of new and existing software Administrative Tasks Booking rooms Calendar appointments Updating and printing manuals Training logs Providing support to project teams where required Other tasks as they arise These activities form part of wider team support and are not the primary focus of the role Governance & Continuous Improvement Support application lifecycle management (ALM), including solution versioning and deployments Follow Digital Team development standards and best practices Assist in maintaining technical documentation and development processes Support the implementation of governance and security standards Contribute ideas and recommendations for improving systems and processes Support future digital transformation and innovation initiatives Qualifications Commercial experience working within software development, application support, or digital solutions Minimum 5 years' experience working with the Microsoft Power Platform, including Power Apps, Power BI, Power Automate, and Dataverse Experience working with Dataverse or relational database systems Knowledge of SQL and data management principles Understanding of APIs and system integrations Familiarity with Azure services and cloud technologies Experience supporting reporting solutions such as Power BI Understanding of Microsoft 365 technologies Experience using Azure DevOps or similar development management tools Strong analytical and problem solving skills Excellent attention to detail, accuracy, and ability to prioritise workload Strong communication skills via written and verbal mediums Confident engaging with both technical and non technical stakeholders Ability to interpret requirements and communicate solutions clearly Organisational and administrative capabilities Ability to work effectively both independently and as part of a team Team player with a proactive and supportive approach Experience implementing change and improving business processes Ability to work under deadlines and manage multiple priorities Desire to learn and continuously develop technical skills Experience with C# and .NET development Experience working with Salesforce integrations Experience with Dataverse solution deployment Experience with Git source control Understanding of Microsoft Fabric Microsoft Power Platform, Azure, or Data certifications Experience working within Agile delivery environments
14/07/2026
Full time
Reporting to the Digital Development Manager, this role will work closely with the Senior Power Apps Developer and will share responsibility for the design, development, maintenance, and enhancement of Bauder's Power Apps led digital reporting and data platforms, supporting Project Live and wider business operations across the Northern Division and Southwest region. The ideal candidate will hold solid experience as a Power Platform Developer with strong Power Platform, reporting, and data skills, capable of translating business requirements into scalable, secure, and user friendly digital solutions. The role suits a proactive, hands on individual comfortable working in a fast paced environment and engaging with stakeholders across the business. Outline of main responsibilities (non exhaustive) Software Development Design, develop, test, and maintain business applications and digital solutions Support the development and enhancement of Power Apps and Power Automate solutions Develop and support Azure Function Apps, APIs, and integrations Develop solutions that integrate with Dataverse, SQL databases, Salesforce, and other business platforms Participate in software testing, debugging, and issue resolution Support deployment activities and release processes Business Systems & Platforms Support and enhance existing business systems and applications Assist in maintaining Dataverse environments, data structures, and security models Support application lifecycle management and solution deployment Assist with application configuration, administration, and support Identify opportunities to automate manual processes and improve efficiency Maintain system documentation and technical knowledge repositories Reporting & Data Support Power BI reporting and dashboard development Assist with data analysis, transformation, and reporting requirements Support data quality and governance initiatives Assist in developing data driven solutions that support business decision making Work with business stakeholders to understand reporting requirements Stakeholder Engagement Work closely with internal stakeholders to gather and understand requirements Translate business requirements into technical solutions Participate in workshops, demonstrations, and user testing activities Support user training and adoption of digital solutions Interface and collaborate with key stakeholders and cross functional teams General communication via telephone, email, and in person Other duties aligned to the role and business priorities Training & Team Support Support the Digital Development Manager in carrying out relevant training Training includes new employees and launches of new and existing software Administrative Tasks Booking rooms Calendar appointments Updating and printing manuals Training logs Providing support to project teams where required Other tasks as they arise These activities form part of wider team support and are not the primary focus of the role Governance & Continuous Improvement Support application lifecycle management (ALM), including solution versioning and deployments Follow Digital Team development standards and best practices Assist in maintaining technical documentation and development processes Support the implementation of governance and security standards Contribute ideas and recommendations for improving systems and processes Support future digital transformation and innovation initiatives Qualifications Commercial experience working within software development, application support, or digital solutions Minimum 5 years' experience working with the Microsoft Power Platform, including Power Apps, Power BI, Power Automate, and Dataverse Experience working with Dataverse or relational database systems Knowledge of SQL and data management principles Understanding of APIs and system integrations Familiarity with Azure services and cloud technologies Experience supporting reporting solutions such as Power BI Understanding of Microsoft 365 technologies Experience using Azure DevOps or similar development management tools Strong analytical and problem solving skills Excellent attention to detail, accuracy, and ability to prioritise workload Strong communication skills via written and verbal mediums Confident engaging with both technical and non technical stakeholders Ability to interpret requirements and communicate solutions clearly Organisational and administrative capabilities Ability to work effectively both independently and as part of a team Team player with a proactive and supportive approach Experience implementing change and improving business processes Ability to work under deadlines and manage multiple priorities Desire to learn and continuously develop technical skills Experience with C# and .NET development Experience working with Salesforce integrations Experience with Dataverse solution deployment Experience with Git source control Understanding of Microsoft Fabric Microsoft Power Platform, Azure, or Data certifications Experience working within Agile delivery environments
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
13/07/2026
Full time
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Parkdean Resorts UK Limited
City, Newcastle Upon Tyne
Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, United Kingdom Job Description Posted Friday 22 May 2026 at 01:00 We're now looking for a Senior Solutions Architect to help us design smart, scalable and future ready solutions that keep our guests smiling - and our business moving forward. As a Senior Solutions Architect, you'll play a pivotal role within our friendly, supportive Architecture team. You'll be the hands on design authority for major programmes of work, shaping solutions across a diverse and exciting tech landscape - including Traveller (booking engine), Sitecore, Salesforce and a range of modern integrations, digital products and supporting systems. Working closely with engineers, developers, business stakeholders and delivery partners, you'll take business needs and turn them into clear, practical and robust end to end architecture designs. This is a fantastic opportunity to have a real impact, ensuring our technology evolves in a safe, sustainable and value driven way. What you will be doing Analyse and document the current ("as is") architecture and shape the target ("to be") state. Run structured solution option analysis (build vs buy, vendor selection, integration patterns, reuse vs replace). Recommend designs that are evidence based, cost effective and aligned to Parkdean Resorts' architectural principles. Highlight architectural risks, duplication and technical debt, championing long term simplification. Support and participate in architecture governance forums to ensure consistency and alignment. Work together with engineering teams, developers and business partners. Communicate complex designs clearly - both visually for technical audiences, and simply for non technical stakeholders. Mentor colleagues across IT to encourage holistic, design led thinking. About you Significant experience as a Solutions Architect in complex, multi platform environments (ideally including Salesforce, Sitecore and booking/reservation systems). Strong hands on integration design experience across SaaS, legacy and custom built platforms. Ability to produce high quality solution artefacts. Experience influencing engineering decisions and reviewing solution implementation. Strong grasp of data flows and dependencies across customer facing digital ecosystems. Proven ability to balance scalability, cost and delivery speed. Skilled at identifying architectural risk early and proposing pragmatic mitigation. Excellent communication skills - visual, written and verbal. Strong stakeholder management and the ability to influence at all levels. Solid software development or applications background. Experience defining standards, patterns and architectural building blocks. Degree in Computer Science/Engineering (or equivalent experience) with at least 5 years in architecture. So, why Parkdean Resorts? The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
12/07/2026
Full time
Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, United Kingdom Job Description Posted Friday 22 May 2026 at 01:00 We're now looking for a Senior Solutions Architect to help us design smart, scalable and future ready solutions that keep our guests smiling - and our business moving forward. As a Senior Solutions Architect, you'll play a pivotal role within our friendly, supportive Architecture team. You'll be the hands on design authority for major programmes of work, shaping solutions across a diverse and exciting tech landscape - including Traveller (booking engine), Sitecore, Salesforce and a range of modern integrations, digital products and supporting systems. Working closely with engineers, developers, business stakeholders and delivery partners, you'll take business needs and turn them into clear, practical and robust end to end architecture designs. This is a fantastic opportunity to have a real impact, ensuring our technology evolves in a safe, sustainable and value driven way. What you will be doing Analyse and document the current ("as is") architecture and shape the target ("to be") state. Run structured solution option analysis (build vs buy, vendor selection, integration patterns, reuse vs replace). Recommend designs that are evidence based, cost effective and aligned to Parkdean Resorts' architectural principles. Highlight architectural risks, duplication and technical debt, championing long term simplification. Support and participate in architecture governance forums to ensure consistency and alignment. Work together with engineering teams, developers and business partners. Communicate complex designs clearly - both visually for technical audiences, and simply for non technical stakeholders. Mentor colleagues across IT to encourage holistic, design led thinking. About you Significant experience as a Solutions Architect in complex, multi platform environments (ideally including Salesforce, Sitecore and booking/reservation systems). Strong hands on integration design experience across SaaS, legacy and custom built platforms. Ability to produce high quality solution artefacts. Experience influencing engineering decisions and reviewing solution implementation. Strong grasp of data flows and dependencies across customer facing digital ecosystems. Proven ability to balance scalability, cost and delivery speed. Skilled at identifying architectural risk early and proposing pragmatic mitigation. Excellent communication skills - visual, written and verbal. Strong stakeholder management and the ability to influence at all levels. Solid software development or applications background. Experience defining standards, patterns and architectural building blocks. Degree in Computer Science/Engineering (or equivalent experience) with at least 5 years in architecture. So, why Parkdean Resorts? The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it's understanding the value of every moment. Because it's not just what we do, it's who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
12/07/2026
Full time
At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper growth business and market to help evangelise and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast growing market. This role is a critical part of Algolia's go to market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia's APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions Understand and qualify customer goals with KPIs and effectively articulate Algolia's ability to meet them Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE Obsessed with Solving Customer Problems 4+ years experience in a customer facing technical role (SE, SA, consultant, PM), ideally in the SaaS space Previous software development experience in one or more of the following areas: Front End - JavaScript, TypeScript, React; Back End - Java, Ruby, Go, Node, Python, Swift/Objective C; Experience with data formats and data transformation Great oral and written communication skills Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail Experience at our current stage and beyond ($150 300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE Additional European languages such as Italian and Spanish A background in the search industry or e commerce Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi agent orchestration) Knowledge in Analytics, SEO Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. On Target Earnings Pay Range: £97,000 - £121,500 GBP FLEXIBLE WORKPLACE STRATEGY Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid remote or in office schedule. WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES GRIT - Problem solving and perseverance capability in an ever changing and growing environment. TRUST - Willingness to trust our co workers and to take ownership. CANDOR - Ability to receive and give constructive feedback. CARE - Genuine care about other team members, our clients and the decisions we make in the company. HUMILITY - Aptitude for learning from others, putting ego aside. We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported-regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
11/07/2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
