We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
17/03/2025
Full time
We are now looking for a Senior Cyber Security Analyst to support the Security Operations Manager in responding, managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell s systems and services. Key to this is maintaining the confidentiality, integrity and availability of the data that resides upon those systems. This role will be key to understanding the threats targeting AJ Bell and ensuring our defences provide and effective response. Key responsibilities: Reviewing and assessing Security Operations Centre alerts to ensure an appropriate response taken. Overseeing vulnerability scanning to confirm the effectiveness of patching Monitoring systems for compliance with policy and supporting remediation where required. Track and manage penetration testing programs. Investigate and respond to security breaches and incidents. Supporting the administration of email and web gateways Develop our threat intelligence and provide monitoring of external information sources to make recommendations on latest security threats and vulnerabilities that affect our technical estate Collaborate with IT and other departments to ensure security best practices are followed. Stay up-to-date with the latest security trends, threats, and technology solutions. Essential experience, knowledge and skills: Strong understanding and knowledge of Information Security risk management tools and techniques A passion for cyber security and active interest in technology Experience of Information Security standards and frameworks Awareness and understanding of the Information Security threat landscape Understanding of Information Security solutions e.g. email / web gateways, SIEM, Endpoint protection etc. Knowledge/experience working with next gen security solutions Awareness of Cloud security solutions and standards is highly advantageous Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. Experience in an Information Security role gained in a financial services or e-commerce environment is preferred Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Structured, self-starting, flexible and enjoy working in fast-paced environments Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 561,000 customers using our award-winning platform propositions to manage assets totalling more than £89.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For for six consecutive years and in 2024 named a Great Place to Work . At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan provided by SimplyHealth Discounted private healthcare scheme and dental plan Free onsite gym Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
17/03/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Product Experience Analyst is responsible for understanding the performance of our Global TV products and digital apps. This involves directly improving the experience of our customers by providing insight derived from digital & non-digital data to drive continuous improvement, whilst holding delivery teams to account on the success of what we are producing." What you'll do Enhance Global Device Experience : Optimise and improve the overall performance of our devices. Streamline Streaming Services: Ensure first-rate performance and reliability of our streaming products. Improve Remote Control Functionality : Optimise the usability and efficiency of remote control features. Ensure Audio & Video Quality : Maintain and enhance the quality of the audio and video experiences for our customers. What you'll bring: Customer Experience Insight: Proven ability to develop and communicate insights on customer experience from large data sets and to drive optimisation, delivery, and strategy decisions from them (or experience of driving product/delivery change through data). Passion for Customer Improvement: Strong enthusiasm for enhancing the customer experience through actionable insights and understanding product usage from the end user's perspective. SQL & Technical Proficiency: Experience in managing large datasets and drawing insights via SQL (or other similar analytical language) is essential, preferably with Big Query experience. Analysis via prebuilt dashboards would not be sufficient. Experience of modelling and clustering would be an advantage. Effective Communication & Storytelling: Demonstrated ability to visualise complex data sets and simplify them into actionable insights. Creating & Presenting Insights: Expertise in writing and presenting findings in a clear, convincing narrative, influencing others as a trusted advisor. Managing Partners & Stakeholders: Confident in working with partners of varying seniority levels, with a strong ability to manage relationships. Team overview The Product Effectiveness team drives measurably better product experiences across our global product set. Working across our TV platform and Digital Platforms, creating experiences for our customer facing partners including Sky, Xumo, Xfinity and Foxtel. By transforming how we understand what good looks like for our customers, by creating world class data capability and by evolving our organisation's performance measurement tools and culture we are an integral part of delivering industry leading connected entertainment experiences. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Description: Protecting Operational Imperatives (POI) is a key enabler and strategic priority for delivering our Digitization at Scale ambition and Petcare 2030 OGSM. POI ensures that our business is secure, compliant, resilient and efficient through 4 distinct programs including BCM & Resiliency, Information Security and Data Privacy (managed by GDO), Digital Operations through GDO and Mergers & Acquisitions Digital Integration and Digital Collaboration. The role of the Enterprise Risk Analyst will be to identify, analyse, assess and provide risk insights and emerging trends across the Petcare Ecosystem, delivering actionable insights for various audiences, including Division and Petcare Leadership teams through the POI organisation. The Enterprise Risk Analyst will collaborate closely with the Petcare Enterprise Risk Senior Manager, as well as Division and Unit BCM & Resiliency teams, to identify, analyse and assess risks to normal business operations. This role will provide risk insights and identify emerging risk trends across the Petcare Ecosystem, delivering actionable insights for various audiences, including Division and Petcare Leadership teams through the Protecting Operational Imperatives Organisation. The role will build risk reports, support the development of risk management toolkits used within the BCM & Resiliency and POI teams and create clear communications and visualization reports. What are we looking for? Education/Professional Qualifications Bachelor's degree in Data Science, Business, Risk Management or a similar technical field. Strong capability in data analytics and managing complex data sets. Experience with data analytics tools and techniques. Some experience in risk management preferred Knowledge/Experience Ability to work effectively in a flexible and changing environment. Ability to manage multiple activities and priorities simultaneously. Ability to build and manage relationships, including with senior level stakeholders. Ability to convey complex data clearly and effectively to diverse audiences, including Senior Leadership. The position will be part of a global team, necessitating remote collaboration and fostering pluralistic cultural relationships. The position will operate with full autonomy and be responsible for self-managing time and workload to ensure quality work is delivered within expected deadlines. Occasional travel may be required. What will be your key responsibilities? Review and upload BCM & Resiliency risk assessments, collaborating with Division teams to ensure data accuracy and consistency across units. Design and prepare risk reports using data from multiple sources, creating actionable risk insights and visualisation for Divisional and Petcare Leadership teams. Analyse risk data to identify trends, potential risks and assess their impact to Petcare, Division and Banners Assist in developing and testing risk management digital tools to enhance BCM & Resiliency Risk Assessment processes. Review the effectiveness of risk controls, facilitate the sharing of best practices, and support the development of mitigation plans for key risks across Divisions. Use data to identify critical focus areas for future risk assessments. Assist in developing and maintaining Key Risk Indicators (KRIs) and other metrics to track operational risks. Identify opportunities for process and procedure improvements. Collaborate across the BCM & Resiliency team to identify emerging risks and incorporate these insights into data and reports. Identify opportunity to marry the grass roots data from the risk pillar in BCM & Resiliency Program with the ERM Petcare level data to find relationships, insights and synergies between the two and other potential risk registers relevant to Petcare. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/03/2025
Full time
Job Description: Protecting Operational Imperatives (POI) is a key enabler and strategic priority for delivering our Digitization at Scale ambition and Petcare 2030 OGSM. POI ensures that our business is secure, compliant, resilient and efficient through 4 distinct programs including BCM & Resiliency, Information Security and Data Privacy (managed by GDO), Digital Operations through GDO and Mergers & Acquisitions Digital Integration and Digital Collaboration. The role of the Enterprise Risk Analyst will be to identify, analyse, assess and provide risk insights and emerging trends across the Petcare Ecosystem, delivering actionable insights for various audiences, including Division and Petcare Leadership teams through the POI organisation. The Enterprise Risk Analyst will collaborate closely with the Petcare Enterprise Risk Senior Manager, as well as Division and Unit BCM & Resiliency teams, to identify, analyse and assess risks to normal business operations. This role will provide risk insights and identify emerging risk trends across the Petcare Ecosystem, delivering actionable insights for various audiences, including Division and Petcare Leadership teams through the Protecting Operational Imperatives Organisation. The role will build risk reports, support the development of risk management toolkits used within the BCM & Resiliency and POI teams and create clear communications and visualization reports. What are we looking for? Education/Professional Qualifications Bachelor's degree in Data Science, Business, Risk Management or a similar technical field. Strong capability in data analytics and managing complex data sets. Experience with data analytics tools and techniques. Some experience in risk management preferred Knowledge/Experience Ability to work effectively in a flexible and changing environment. Ability to manage multiple activities and priorities simultaneously. Ability to build and manage relationships, including with senior level stakeholders. Ability to convey complex data clearly and effectively to diverse audiences, including Senior Leadership. The position will be part of a global team, necessitating remote collaboration and fostering pluralistic cultural relationships. The position will operate with full autonomy and be responsible for self-managing time and workload to ensure quality work is delivered within expected deadlines. Occasional travel may be required. What will be your key responsibilities? Review and upload BCM & Resiliency risk assessments, collaborating with Division teams to ensure data accuracy and consistency across units. Design and prepare risk reports using data from multiple sources, creating actionable risk insights and visualisation for Divisional and Petcare Leadership teams. Analyse risk data to identify trends, potential risks and assess their impact to Petcare, Division and Banners Assist in developing and testing risk management digital tools to enhance BCM & Resiliency Risk Assessment processes. Review the effectiveness of risk controls, facilitate the sharing of best practices, and support the development of mitigation plans for key risks across Divisions. Use data to identify critical focus areas for future risk assessments. Assist in developing and maintaining Key Risk Indicators (KRIs) and other metrics to track operational risks. Identify opportunities for process and procedure improvements. Collaborate across the BCM & Resiliency team to identify emerging risks and incorporate these insights into data and reports. Identify opportunity to marry the grass roots data from the risk pillar in BCM & Resiliency Program with the ERM Petcare level data to find relationships, insights and synergies between the two and other potential risk registers relevant to Petcare. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Title: PMO Analyst/ Project Manager Location: London (3 days onsite) Contract: until 31st March 2026 Daily Rate: 495/Day (Inside IR35) Are you ready to take your career to the next level with one of the largest financial institutions in the world? Our client, a leading player in the financial services sector, is on the lookout for a talented PMO Analyst to join their dynamic team in London. If you have a passion for project management and a keen eye for detail, this could be the perfect opportunity for you! Role Overview As a PMO Analyst, you will play a crucial role in managing and reporting on various projects. You will be responsible for: Collaborating with the Project Manager and Senior Business Analyst to meet deadlines. Creating detailed technical documentation and managing specific workstreams. Communicating effectively across multi-disciplinary teams to lead meetings and document business requirements. Identifying risks and issues, ensuring timely resolution, and maintaining project documentation. What We're Looking For: To thrive in this role, you should possess Experience in Data management: Governance, Standards, Integration, and Quality is essential. Experienced in Basel regulatory is essential. Previous exposure to financial services and regulatory frameworks is essential. Worked within Project Management and project plan. Strong project management and time management abilities. Excellent analytical and problem-solving skills and Stakeholder Management. Effective communication skills, both written and verbal, including presentation capabilities. Detail-oriented with an inquisitive mindset and innovative thinking. Ability to work independently and under pressure, managing multiple deadlines. Educational Background: A degree in a relevant field (e.g., science, computer science) that enhances your analytical skills. Key Responsibilities Maintain and track project plans and budgets. Document and regularly review dependencies, issues, and risk registers. Support project reporting and administration tasks, including minute-taking. Act as a vital link between business end-users and the Project Manager. Ensure the successful delivery of project objectives on time. Why Join Us? Our client champions diversity and social change, welcoming applications from individuals of all backgrounds. Here are some perks of joining the team: Competitive Daily Rate: reflecting your expertise and contributions. Professional Growth: Work with C-level project sponsors and develop your skills across complex projects. Supportive Environment: Be part of a culture that values innovative thinking and collaboration. Work-Life Balance: Enjoy the flexibility of working onsite 3 days a week in a vibrant London office. Ready to Apply? If you're excited about contributing to impactful projects within a globally recognised financial institution, we want to hear from you! This is your chance to make a difference while advancing your career in a fast-paced environment. Apply now and embark on a rewarding journey with us! We encourage applications from all individuals, especially those from underrepresented groups in financial services. Diversity in thought and experience is key to our success! Take the next step in your career - join us as a PMO Analyst and be a pivotal part of our client's journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
14/03/2025
Contractor
Job Title: PMO Analyst/ Project Manager Location: London (3 days onsite) Contract: until 31st March 2026 Daily Rate: 495/Day (Inside IR35) Are you ready to take your career to the next level with one of the largest financial institutions in the world? Our client, a leading player in the financial services sector, is on the lookout for a talented PMO Analyst to join their dynamic team in London. If you have a passion for project management and a keen eye for detail, this could be the perfect opportunity for you! Role Overview As a PMO Analyst, you will play a crucial role in managing and reporting on various projects. You will be responsible for: Collaborating with the Project Manager and Senior Business Analyst to meet deadlines. Creating detailed technical documentation and managing specific workstreams. Communicating effectively across multi-disciplinary teams to lead meetings and document business requirements. Identifying risks and issues, ensuring timely resolution, and maintaining project documentation. What We're Looking For: To thrive in this role, you should possess Experience in Data management: Governance, Standards, Integration, and Quality is essential. Experienced in Basel regulatory is essential. Previous exposure to financial services and regulatory frameworks is essential. Worked within Project Management and project plan. Strong project management and time management abilities. Excellent analytical and problem-solving skills and Stakeholder Management. Effective communication skills, both written and verbal, including presentation capabilities. Detail-oriented with an inquisitive mindset and innovative thinking. Ability to work independently and under pressure, managing multiple deadlines. Educational Background: A degree in a relevant field (e.g., science, computer science) that enhances your analytical skills. Key Responsibilities Maintain and track project plans and budgets. Document and regularly review dependencies, issues, and risk registers. Support project reporting and administration tasks, including minute-taking. Act as a vital link between business end-users and the Project Manager. Ensure the successful delivery of project objectives on time. Why Join Us? Our client champions diversity and social change, welcoming applications from individuals of all backgrounds. Here are some perks of joining the team: Competitive Daily Rate: reflecting your expertise and contributions. Professional Growth: Work with C-level project sponsors and develop your skills across complex projects. Supportive Environment: Be part of a culture that values innovative thinking and collaboration. Work-Life Balance: Enjoy the flexibility of working onsite 3 days a week in a vibrant London office. Ready to Apply? If you're excited about contributing to impactful projects within a globally recognised financial institution, we want to hear from you! This is your chance to make a difference while advancing your career in a fast-paced environment. Apply now and embark on a rewarding journey with us! We encourage applications from all individuals, especially those from underrepresented groups in financial services. Diversity in thought and experience is key to our success! Take the next step in your career - join us as a PMO Analyst and be a pivotal part of our client's journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We seek a Senior Cyber Security Analyst to be responsible for maintaining SecOps (Security Operations) solutions, controls and processes across the organisation. This role requires a deep understanding of SecOps concepts, technologies, and best practices, as well as the ability to collaborate effectively with cross-functional teams. What you will be doing as a Senior Cyber Security Analyst Investigate security alerts from our SIEM tool and provide appropriate incident response actions. Liaise with technology and business stakeholders about cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing root cause analysis to understand how incidents arise. There is a need to be on call. Monitor, analyse and optimise SecOps tool performance (e.g. SIEM), identify potential issues, and recommend and implement proactive solutions. Collaborate with stakeholders to understand business requirements and implement security controls that are proportionate to the risk. Stay current on industry trends, emerging technologies, and best practices to continuously improve security operations. Contextualizing threats specific to the OT estate, and ensuring effective controls and mitigations are in place. Essential Experience Extensive experience in a technical Cyber Security or IT role, preferably in an enterprise environment. Exposure to working in or with a security operations centre (SOC) or similar environment. Triaging problems or issues in a structured and disciplined manner. Experience in remediating cyber risks in ever-changing digital environments. Strong knowledge of Multi-factor authentication (MFA), Privileged Access Management (PAM) and Security Information & Event Management. (SIEM) Good understanding of IT, networking, and end-user computing. Experience writing Kusto Query Language (KQL) for Sentinel queries and alerts. Desirable Experience Familiarity with managing network security capabilities such as NAC (Network Access Control), Firewalls, Proxies/VPN, IDS/IPS, etc. Degree in Cyber Security, Computer Science, Information Technology, Engineering, or related field. Microsoft SecOps specific certification(s) e.g. Microsoft Security Operations Analyst (SC-200) Hands-on experience utilising and configuring Microsoft Security Operations tools such as Sentinel and Defender. Any generic cyber security industry certification(s) such as CISSP, CISM, or CCSP. GCS is acting as an Employment Agency in relation to this vacancy.
14/03/2025
Full time
We seek a Senior Cyber Security Analyst to be responsible for maintaining SecOps (Security Operations) solutions, controls and processes across the organisation. This role requires a deep understanding of SecOps concepts, technologies, and best practices, as well as the ability to collaborate effectively with cross-functional teams. What you will be doing as a Senior Cyber Security Analyst Investigate security alerts from our SIEM tool and provide appropriate incident response actions. Liaise with technology and business stakeholders about cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing root cause analysis to understand how incidents arise. There is a need to be on call. Monitor, analyse and optimise SecOps tool performance (e.g. SIEM), identify potential issues, and recommend and implement proactive solutions. Collaborate with stakeholders to understand business requirements and implement security controls that are proportionate to the risk. Stay current on industry trends, emerging technologies, and best practices to continuously improve security operations. Contextualizing threats specific to the OT estate, and ensuring effective controls and mitigations are in place. Essential Experience Extensive experience in a technical Cyber Security or IT role, preferably in an enterprise environment. Exposure to working in or with a security operations centre (SOC) or similar environment. Triaging problems or issues in a structured and disciplined manner. Experience in remediating cyber risks in ever-changing digital environments. Strong knowledge of Multi-factor authentication (MFA), Privileged Access Management (PAM) and Security Information & Event Management. (SIEM) Good understanding of IT, networking, and end-user computing. Experience writing Kusto Query Language (KQL) for Sentinel queries and alerts. Desirable Experience Familiarity with managing network security capabilities such as NAC (Network Access Control), Firewalls, Proxies/VPN, IDS/IPS, etc. Degree in Cyber Security, Computer Science, Information Technology, Engineering, or related field. Microsoft SecOps specific certification(s) e.g. Microsoft Security Operations Analyst (SC-200) Hands-on experience utilising and configuring Microsoft Security Operations tools such as Sentinel and Defender. Any generic cyber security industry certification(s) such as CISSP, CISM, or CCSP. GCS is acting as an Employment Agency in relation to this vacancy.
Opus People Solutions Ltd
Cambridge, Cambridgeshire
Job Title: Systems Analyst Location: Hybrid Working - WFH and Office attendance at New Shire Hall 1 to 2 days per week. Once a month meeting in office. Rate of Pay: 17.80 Umbrella or 13.36 PAYE Working Hours: Full Time - 37 hours Type: Temporary Role - 12 Weeks + Extensions Opus People Solutions are working with Cambridgeshire County Council to recruit for a Systems Analyst. Overall purpose of the job This role reports into the Business Systems Team Leader. The Systems Analyst is responsible for providing administrative and support functions as part of the Business Systems Team, supporting a range of services across Cambridgeshire County Council. The post holder will have a good understanding of the line of business of IT systems in one or many fields and will be able to resolve the majority of support queries without assistance. The role will also be responsible for: Communication with service users; providing advice and guidance on application uses as required. Running reports to support the collation of information to meet business requirements, including statutory returns, and to upload information to external systems. Provide assistance for upgrades and support the commissioning of new systems. Working effectively with other team members to ensure priorities are delivered for office support as well as finance functions. Main accountabilities Business Systems Delivery Support Monitor and act upon Tier 2 and 3 support call queues from the ITSM system. Carry out incident and service request investigation and resolution by analysing users' stated requirements, evaluate alternatives and recommend a course of action. Be accountable for assigning appropriate issues to yourself. Ensure calls are progressed and updated within the ITSM to ensure the growth of a continued knowledge base, supporting peers. Ensure applications are supported in accordance with the applicable service level agreement, that the associated support documentation is kept up-to-date, and agreed change management procedures are followed. Liaise with users, colleagues within IT and third parties over support issues, raising and escalating support calls as necessary to achieve satisfactory resolution in a timely manner. Plan, schedule, and monitor own workload, to ensure that priorities are met and disruption to users is minimised, keeping incidents within CCC service level agreements to meet performance indicators. Support and/or carry out user administration and system administration tasks as agreed with the relevant application owners. Provide support for specific tasks and key priorities within business-critical systems. Support others in the team with their work as and when necessary. Analyse and identify trends in support issues, to then be able to provide a clearer resolution. Understand the need for technical releases and assist with their deployment within the service areas. Take direction on the deliverable aspects of supporting the respective systems. Business Systems Change and Project Support Create high quality configuration documentation / materials, conducting training sessions to CDS staff, developing the knowledge of team members. Implement approved changes as requested by the service managers to ensure data quality and integrity is maintained. Liaise with system provider to understand upcoming changes to the products. Understand the need for technical releases and assist with deployment within service areas. Ensure appropriate change control procedures are in place and followed for all system reconfigurations. Provide support for Business Systems Team Projects as required and directed by the Senior Business Systems Support Officer and Team Leader. Provide additional system testing resources and test scripts for projects delivering upgraded or new systems. Data Integrity and Quality Provide support for data migration, improving useability of products and data quality. Understand the significance of maintaining data integrity when resolving support calls. Understand the principles of GDPR and ensure compliance when managing support issues and data capture. Communication and Engagement Maintain communication with the customer on the resolution of reported support issue. Demonstrate effective verbal and written communication with the ability to adapt communication style to suit customers' needs. Clearly communicating solutions to problems presented to all relevant stakeholders. Communicate key outcomes to ensure good information flow and liaise with colleagues to gather input where required. Ensure you do not become a single point of knowledge and share any service specific developments with colleagues in the team. Person Specification Relevant professional qualification, e.g. ITIL Good working knowledge of processes required to support line of business systems, including testing and upgrades. Good standard of literacy and numeracy. Good standard of IT literacy, particularly MS Office 365. Business Systems Support Officers in the Business and Digital Systems area will be expected to have focus in a specific sector, but may need to operate in multiple sectors. These sectors are listed below. Adults Social Care Knowledge and understanding of application support of adult social care systems and related system integrations and relationships. Knowledge of one or more of the following technical areas: Adults business systems Related portals and integrations Power BI and the principles of reporting and dashboards SQL JavaScript Data management For more information or to process your application for this role, please apply online now.
14/03/2025
Seasonal
Job Title: Systems Analyst Location: Hybrid Working - WFH and Office attendance at New Shire Hall 1 to 2 days per week. Once a month meeting in office. Rate of Pay: 17.80 Umbrella or 13.36 PAYE Working Hours: Full Time - 37 hours Type: Temporary Role - 12 Weeks + Extensions Opus People Solutions are working with Cambridgeshire County Council to recruit for a Systems Analyst. Overall purpose of the job This role reports into the Business Systems Team Leader. The Systems Analyst is responsible for providing administrative and support functions as part of the Business Systems Team, supporting a range of services across Cambridgeshire County Council. The post holder will have a good understanding of the line of business of IT systems in one or many fields and will be able to resolve the majority of support queries without assistance. The role will also be responsible for: Communication with service users; providing advice and guidance on application uses as required. Running reports to support the collation of information to meet business requirements, including statutory returns, and to upload information to external systems. Provide assistance for upgrades and support the commissioning of new systems. Working effectively with other team members to ensure priorities are delivered for office support as well as finance functions. Main accountabilities Business Systems Delivery Support Monitor and act upon Tier 2 and 3 support call queues from the ITSM system. Carry out incident and service request investigation and resolution by analysing users' stated requirements, evaluate alternatives and recommend a course of action. Be accountable for assigning appropriate issues to yourself. Ensure calls are progressed and updated within the ITSM to ensure the growth of a continued knowledge base, supporting peers. Ensure applications are supported in accordance with the applicable service level agreement, that the associated support documentation is kept up-to-date, and agreed change management procedures are followed. Liaise with users, colleagues within IT and third parties over support issues, raising and escalating support calls as necessary to achieve satisfactory resolution in a timely manner. Plan, schedule, and monitor own workload, to ensure that priorities are met and disruption to users is minimised, keeping incidents within CCC service level agreements to meet performance indicators. Support and/or carry out user administration and system administration tasks as agreed with the relevant application owners. Provide support for specific tasks and key priorities within business-critical systems. Support others in the team with their work as and when necessary. Analyse and identify trends in support issues, to then be able to provide a clearer resolution. Understand the need for technical releases and assist with their deployment within the service areas. Take direction on the deliverable aspects of supporting the respective systems. Business Systems Change and Project Support Create high quality configuration documentation / materials, conducting training sessions to CDS staff, developing the knowledge of team members. Implement approved changes as requested by the service managers to ensure data quality and integrity is maintained. Liaise with system provider to understand upcoming changes to the products. Understand the need for technical releases and assist with deployment within service areas. Ensure appropriate change control procedures are in place and followed for all system reconfigurations. Provide support for Business Systems Team Projects as required and directed by the Senior Business Systems Support Officer and Team Leader. Provide additional system testing resources and test scripts for projects delivering upgraded or new systems. Data Integrity and Quality Provide support for data migration, improving useability of products and data quality. Understand the significance of maintaining data integrity when resolving support calls. Understand the principles of GDPR and ensure compliance when managing support issues and data capture. Communication and Engagement Maintain communication with the customer on the resolution of reported support issue. Demonstrate effective verbal and written communication with the ability to adapt communication style to suit customers' needs. Clearly communicating solutions to problems presented to all relevant stakeholders. Communicate key outcomes to ensure good information flow and liaise with colleagues to gather input where required. Ensure you do not become a single point of knowledge and share any service specific developments with colleagues in the team. Person Specification Relevant professional qualification, e.g. ITIL Good working knowledge of processes required to support line of business systems, including testing and upgrades. Good standard of literacy and numeracy. Good standard of IT literacy, particularly MS Office 365. Business Systems Support Officers in the Business and Digital Systems area will be expected to have focus in a specific sector, but may need to operate in multiple sectors. These sectors are listed below. Adults Social Care Knowledge and understanding of application support of adult social care systems and related system integrations and relationships. Knowledge of one or more of the following technical areas: Adults business systems Related portals and integrations Power BI and the principles of reporting and dashboards SQL JavaScript Data management For more information or to process your application for this role, please apply online now.
Senior Application Support Analyst Day rate - 400 a day Location: Bristol Duration: Minimum 3 months, likely to extend Start date: ASAP About the Senior Application Support Analyst role: Sellick Partnership is currently partnered with a specialist IT firm based in Bristol, who are looking to recruit a Senior Application Support Analyst with an immediate start. You will benefit from a day rate of 400 and the role comes with a suite of fantastic benefits! You will be responsible for the day-to-day supervision and management of an identified area of the Application Support Team. The team is responsible for managing the day-to-day running of IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Essential experience required for the Senior Application Support Analyst role: Proficiency in various U4ERP modules such as GL, AR, AP, Planner, and logistics Experience in 2nd line support and issue resolution Expertise in system upgrade Solid SQL knowledge Familiarity with Information browsers & Analysis It is also highly advantageous that candidates have proficiency in Report Studio, including XtraReports. Key responsibilities of the Senior Application Support Analyst role: You will be responsible for the day-to-day supervision and management of an identified area of the Application Support Team. Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders. The postholder will be responsible for a team of up to 10 officers who carry out monitoring, advise, and upkeep of IT systems/processes and liaison with stakeholders/suppliers. To help planning, productivity and functioning of the team. The postholder will oversee team development of systems and processes to ensure effective running of IT systems and recording of data in line with statutory legislation changes; change programmes and data protection/GDPR. How to apply for the Senior Application Support Analyst role: If you meet these criteria and are keen to explore this opportunity, please apply within or contact Greg Jones in the Sellick Partnership Derby office for more information. Closing date: please note that we are reviewing all applications as soon as they come in. Our client is keen to onboard immediately, so if you have the required experience, please apply ASAP. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
14/03/2025
Contractor
Senior Application Support Analyst Day rate - 400 a day Location: Bristol Duration: Minimum 3 months, likely to extend Start date: ASAP About the Senior Application Support Analyst role: Sellick Partnership is currently partnered with a specialist IT firm based in Bristol, who are looking to recruit a Senior Application Support Analyst with an immediate start. You will benefit from a day rate of 400 and the role comes with a suite of fantastic benefits! You will be responsible for the day-to-day supervision and management of an identified area of the Application Support Team. The team is responsible for managing the day-to-day running of IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Essential experience required for the Senior Application Support Analyst role: Proficiency in various U4ERP modules such as GL, AR, AP, Planner, and logistics Experience in 2nd line support and issue resolution Expertise in system upgrade Solid SQL knowledge Familiarity with Information browsers & Analysis It is also highly advantageous that candidates have proficiency in Report Studio, including XtraReports. Key responsibilities of the Senior Application Support Analyst role: You will be responsible for the day-to-day supervision and management of an identified area of the Application Support Team. Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders. The postholder will be responsible for a team of up to 10 officers who carry out monitoring, advise, and upkeep of IT systems/processes and liaison with stakeholders/suppliers. To help planning, productivity and functioning of the team. The postholder will oversee team development of systems and processes to ensure effective running of IT systems and recording of data in line with statutory legislation changes; change programmes and data protection/GDPR. How to apply for the Senior Application Support Analyst role: If you meet these criteria and are keen to explore this opportunity, please apply within or contact Greg Jones in the Sellick Partnership Derby office for more information. Closing date: please note that we are reviewing all applications as soon as they come in. Our client is keen to onboard immediately, so if you have the required experience, please apply ASAP. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
IMServ is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: Software Engineers are the main creators of our new line of software products, helping us achieve our ambition to deliver highly scalable, exceptional software to our clients across the globe This role is part of our Scrum teams, working with colleagues to craft software using modern Azure and C# technologies. This includes creating unit tests, plus working with our Testers to meet our high-quality standards Our engineers own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success Senior Engineers also undertake more complex works including technical design, plus coach and guide more junior team members Our Team Leaders provide the control and delivery for Scrum processes and pastoral care for their team members MAIN RESPONSIBILITIES Software development . Write code and associated unit tests and documentation, plus resolve bugs as needed. Update on progress as part of our scrum processes Community membership . Be an active member of your Scrum team and the wider Product Engineering community, taking part in sprint ceremonies, team events and similar activities. Coach other team members and ensures a continual improvement mindset in team. Software design . Contributes in selecting, defining and adopting technical frameworks and designs for our software. Data engineering and database design . Design and create the relevant MS SQL database elements as needed, including data pipelines, integration and monitoring. Understands DB structure and evaluates team changes accordingly. Solution Architecture . Contributes to the architectural developments, including cloud components and security. Designs and implements within the agreed guidelines. Scrum processes . Actively leads the Scrum ceremonies and processes, including continual improvement mentality across the team. Leads the quarterly planning activity for their team in conjunction with Business Analysts Pastoral care . Provides career management and day-to-day line management for their direct reports. Ensures all IMServ people processes are followed and aims to make the team a great place to work. PERSON SPECIFICATION: Has extensive experience of C# as their primary language Strong appreciation for Object Orientation and designing good quality / well-designed code Routinely practices TDD and a Unit Test first approach to their development Has worked in an Agile SCRUM team and is familiar with the associated ceremonies and artefacts Understands and can build or change tables and stored procedures written in SQL (in a Relational Database system). COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Subsidised Health cover Subsidised Dental Cover Contribution towards Eye Tests and Glasses In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme Reward & Recognition ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ s success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
13/03/2025
Full time
IMServ is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: Software Engineers are the main creators of our new line of software products, helping us achieve our ambition to deliver highly scalable, exceptional software to our clients across the globe This role is part of our Scrum teams, working with colleagues to craft software using modern Azure and C# technologies. This includes creating unit tests, plus working with our Testers to meet our high-quality standards Our engineers own the code throughout the entire product lifecycle, building an understanding of the market intent and tuning our outputs in conjunction with customer usage data to ensure success Senior Engineers also undertake more complex works including technical design, plus coach and guide more junior team members Our Team Leaders provide the control and delivery for Scrum processes and pastoral care for their team members MAIN RESPONSIBILITIES Software development . Write code and associated unit tests and documentation, plus resolve bugs as needed. Update on progress as part of our scrum processes Community membership . Be an active member of your Scrum team and the wider Product Engineering community, taking part in sprint ceremonies, team events and similar activities. Coach other team members and ensures a continual improvement mindset in team. Software design . Contributes in selecting, defining and adopting technical frameworks and designs for our software. Data engineering and database design . Design and create the relevant MS SQL database elements as needed, including data pipelines, integration and monitoring. Understands DB structure and evaluates team changes accordingly. Solution Architecture . Contributes to the architectural developments, including cloud components and security. Designs and implements within the agreed guidelines. Scrum processes . Actively leads the Scrum ceremonies and processes, including continual improvement mentality across the team. Leads the quarterly planning activity for their team in conjunction with Business Analysts Pastoral care . Provides career management and day-to-day line management for their direct reports. Ensures all IMServ people processes are followed and aims to make the team a great place to work. PERSON SPECIFICATION: Has extensive experience of C# as their primary language Strong appreciation for Object Orientation and designing good quality / well-designed code Routinely practices TDD and a Unit Test first approach to their development Has worked in an Agile SCRUM team and is familiar with the associated ceremonies and artefacts Understands and can build or change tables and stored procedures written in SQL (in a Relational Database system). COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Subsidised Health cover Subsidised Dental Cover Contribution towards Eye Tests and Glasses In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme Reward & Recognition ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ s success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Job Title: Junior SOC Analyst Location: Stevenage (On-site, Secure Site) Clearance: SC Cleared Contract Type: Inside IR35 Salary/Rate: Competitive (Based on Experience) Shift Pattern: 24/7 Shift Rotation About the Role: We are seeking a motivated Junior SOC Analyst to join our Security Operations Centre (SOC) based on-site in Stevenage . This is an exciting opportunity to work within a secure environment , supporting cyber security operations and responding to security threats in a dynamic and challenging setting. The role operates on a 24/7 shift pattern , ensuring continuous monitoring and incident response. Key Responsibilities: Monitor and analyze security alerts from various security tools and technologies. Investigate and escalate security incidents in line with established protocols. Conduct initial threat analysis and provide recommendations for remediation. Work closely with senior analysts to support the implementation of security measures. Maintain and update security documentation, incident reports, and compliance records. Support continuous improvement initiatives within the SOC environment. Key Skills & Experience: Understanding of security monitoring tools (SIEM, IDS/IPS, endpoint security solutions). Knowledge of cyber security principles and best practices. Experience in threat detection, analysis, and incident response (preferred but not essential). Ability to follow processes and work effectively within a secure environment. Strong communication and analytical skills. Relevant certifications such as CompTIA Security+ , CISSP , or GCIA are advantageous. Requirements: Must hold active SC Clearance Must be able to work on-site in Stevenage within a secure facility. Ability to work on a 24/7 shift rotation. Previous experience in a SOC or cyber security role is desirable but not essential. A strong willingness to learn and develop within the field of cyber security. Why Join Us? Work in a cutting-edge secure environment with access to the latest cyber security technologies. Career progression opportunities within a growing security team. Gain exposure to real-world cyber threats and contribute to national security initiatives. Competitive contract rates inside IR35. If you are a passionate Junior SOC Analyst looking to take the next step in your cyber security career, apply today!
12/03/2025
Contractor
Job Title: Junior SOC Analyst Location: Stevenage (On-site, Secure Site) Clearance: SC Cleared Contract Type: Inside IR35 Salary/Rate: Competitive (Based on Experience) Shift Pattern: 24/7 Shift Rotation About the Role: We are seeking a motivated Junior SOC Analyst to join our Security Operations Centre (SOC) based on-site in Stevenage . This is an exciting opportunity to work within a secure environment , supporting cyber security operations and responding to security threats in a dynamic and challenging setting. The role operates on a 24/7 shift pattern , ensuring continuous monitoring and incident response. Key Responsibilities: Monitor and analyze security alerts from various security tools and technologies. Investigate and escalate security incidents in line with established protocols. Conduct initial threat analysis and provide recommendations for remediation. Work closely with senior analysts to support the implementation of security measures. Maintain and update security documentation, incident reports, and compliance records. Support continuous improvement initiatives within the SOC environment. Key Skills & Experience: Understanding of security monitoring tools (SIEM, IDS/IPS, endpoint security solutions). Knowledge of cyber security principles and best practices. Experience in threat detection, analysis, and incident response (preferred but not essential). Ability to follow processes and work effectively within a secure environment. Strong communication and analytical skills. Relevant certifications such as CompTIA Security+ , CISSP , or GCIA are advantageous. Requirements: Must hold active SC Clearance Must be able to work on-site in Stevenage within a secure facility. Ability to work on a 24/7 shift rotation. Previous experience in a SOC or cyber security role is desirable but not essential. A strong willingness to learn and develop within the field of cyber security. Why Join Us? Work in a cutting-edge secure environment with access to the latest cyber security technologies. Career progression opportunities within a growing security team. Gain exposure to real-world cyber threats and contribute to national security initiatives. Competitive contract rates inside IR35. If you are a passionate Junior SOC Analyst looking to take the next step in your cyber security career, apply today!
EUD Analyst 6 Months On site working in Southampton with potential travel across Hampshire 175 per day (Inside IR35) My client, in the law enforcement industry are looking for an End User Device (EUD) Analyst to join their team on an initial 6 month basis, the purpose of this role is to ensure the quality of the service provided is of a high standard providing the customer with an excellent experience and delivering within the agreed Service Level Agreements. Please note - The selected candidate will need to be eligible for SC Clearance The selected candidate will have experience supporting Windows 10, Smartphones, Laptops and Desktops Responsibilities on the role - 1. Provide an excellent customer experience to the forces user base, providing the support in line with business impact to reduce the impact of any service disruption to the forces. 2. Coordinate the on boarding of new starters to ensure the agreed experience level agreements are achieved. 3. Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems. 4. Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles. 5. Support the schedule of moves, projects and events 6. Follow the processes and procedures which are put in place with a strong focus on asset management governance. 7. Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers. 8. Deliver services to the agreed Key Performance Indicators, User Experience Agreements and Service Level Agreements. The selected candidate will have the below experience- 1. Excellent customer experience ethos. Essential 2. Ability to follow documented procedures and processes. Essential 3. Troubleshooting and diagnostics skills. Essential 4. Good communication skills. Essential 5. Must have capability to travel to different locations across both Forces and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential. Essential 6. Previous experience working in ICT operational delivery. Desireable 7. Previous experience of resolving incidents, requests and problems. Desireable 8. Proven experience of identifying and delivering service improvements. Desireable 9. ITIL V3 Foundation or ITIL V4 equivalent. Desireable 10. Experience using ServiceNow. Desireable Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
12/03/2025
Contractor
EUD Analyst 6 Months On site working in Southampton with potential travel across Hampshire 175 per day (Inside IR35) My client, in the law enforcement industry are looking for an End User Device (EUD) Analyst to join their team on an initial 6 month basis, the purpose of this role is to ensure the quality of the service provided is of a high standard providing the customer with an excellent experience and delivering within the agreed Service Level Agreements. Please note - The selected candidate will need to be eligible for SC Clearance The selected candidate will have experience supporting Windows 10, Smartphones, Laptops and Desktops Responsibilities on the role - 1. Provide an excellent customer experience to the forces user base, providing the support in line with business impact to reduce the impact of any service disruption to the forces. 2. Coordinate the on boarding of new starters to ensure the agreed experience level agreements are achieved. 3. Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems. 4. Ensure the EUD Senior Engineer is aware of any changes required to documentation and knowledge articles. 5. Support the schedule of moves, projects and events 6. Follow the processes and procedures which are put in place with a strong focus on asset management governance. 7. Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers. 8. Deliver services to the agreed Key Performance Indicators, User Experience Agreements and Service Level Agreements. The selected candidate will have the below experience- 1. Excellent customer experience ethos. Essential 2. Ability to follow documented procedures and processes. Essential 3. Troubleshooting and diagnostics skills. Essential 4. Good communication skills. Essential 5. Must have capability to travel to different locations across both Forces and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential. Essential 6. Previous experience working in ICT operational delivery. Desireable 7. Previous experience of resolving incidents, requests and problems. Desireable 8. Proven experience of identifying and delivering service improvements. Desireable 9. ITIL V3 Foundation or ITIL V4 equivalent. Desireable 10. Experience using ServiceNow. Desireable Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Job Title: PMO Analyst Location: London (3 days onsite) Contract: until 31st March 2026 Daily Rate: 495/Day (Inside IR35) Are you ready to take your career to the next level with one of the largest financial institutions in the world? Our client, a leading player in the financial services sector, is on the lookout for a talented PMO Analyst to join their dynamic team in London. If you have a passion for project management and a keen eye for detail, this could be the perfect opportunity for you! Role Overview As a PMO Analyst, you will play a crucial role in managing and reporting on various projects. You will be responsible for: Collaborating with the Project Manager and Senior Business Analyst to meet deadlines. Creating detailed technical documentation and managing specific workstreams. Communicating effectively across multi-disciplinary teams to lead meetings and document business requirements. Identifying risks and issues, ensuring timely resolution, and maintaining project documentation. What We're Looking For: To thrive in this role, you should possess: Experience in Data management: Strategy and Governance, Standards, Integration, and Quality. Previous exposure to financial services and regulatory frameworks is essential. Strong project management and time management abilities. Excellent analytical and problem-solving skills and Stakeholder Management. Effective communication skills, both written and verbal, including presentation capabilities. Detail-oriented with an inquisitive mindset and innovative thinking. Ability to work independently and under pressure, managing multiple deadlines. Educational Background: A degree in a relevant field (e.g., science, computer science) that enhances your analytical skills. Key Responsibilities Maintain and track project plans and budgets. Document and regularly review dependencies, issues, and risk registers. Support project reporting and administration tasks, including minute-taking. Act as a vital link between business end-users and the Project Manager. Ensure the successful delivery of project objectives on time. Why Join Us? Our client champions diversity and social change, welcoming applications from individuals of all backgrounds. Here are some perks of joining the team: Competitive Daily Rate: reflecting your expertise and contributions. Professional Growth: Work with C-level project sponsors and develop your skills across complex projects. Supportive Environment: Be part of a culture that values innovative thinking and collaboration. Work-Life Balance: Enjoy the flexibility of working onsite 3 days a week in a vibrant London office. Ready to Apply? If you're excited about contributing to impactful projects within a globally recognised financial institution, we want to hear from you! This is your chance to make a difference while advancing your career in a fast-paced environment. Apply now and embark on a rewarding journey with us! We encourage applications from all individuals, especially those from underrepresented groups in financial services. Diversity in thought and experience is key to our success! Take the next step in your career - join us as a PMO Analyst and be a pivotal part of our client's journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
12/03/2025
Contractor
Job Title: PMO Analyst Location: London (3 days onsite) Contract: until 31st March 2026 Daily Rate: 495/Day (Inside IR35) Are you ready to take your career to the next level with one of the largest financial institutions in the world? Our client, a leading player in the financial services sector, is on the lookout for a talented PMO Analyst to join their dynamic team in London. If you have a passion for project management and a keen eye for detail, this could be the perfect opportunity for you! Role Overview As a PMO Analyst, you will play a crucial role in managing and reporting on various projects. You will be responsible for: Collaborating with the Project Manager and Senior Business Analyst to meet deadlines. Creating detailed technical documentation and managing specific workstreams. Communicating effectively across multi-disciplinary teams to lead meetings and document business requirements. Identifying risks and issues, ensuring timely resolution, and maintaining project documentation. What We're Looking For: To thrive in this role, you should possess: Experience in Data management: Strategy and Governance, Standards, Integration, and Quality. Previous exposure to financial services and regulatory frameworks is essential. Strong project management and time management abilities. Excellent analytical and problem-solving skills and Stakeholder Management. Effective communication skills, both written and verbal, including presentation capabilities. Detail-oriented with an inquisitive mindset and innovative thinking. Ability to work independently and under pressure, managing multiple deadlines. Educational Background: A degree in a relevant field (e.g., science, computer science) that enhances your analytical skills. Key Responsibilities Maintain and track project plans and budgets. Document and regularly review dependencies, issues, and risk registers. Support project reporting and administration tasks, including minute-taking. Act as a vital link between business end-users and the Project Manager. Ensure the successful delivery of project objectives on time. Why Join Us? Our client champions diversity and social change, welcoming applications from individuals of all backgrounds. Here are some perks of joining the team: Competitive Daily Rate: reflecting your expertise and contributions. Professional Growth: Work with C-level project sponsors and develop your skills across complex projects. Supportive Environment: Be part of a culture that values innovative thinking and collaboration. Work-Life Balance: Enjoy the flexibility of working onsite 3 days a week in a vibrant London office. Ready to Apply? If you're excited about contributing to impactful projects within a globally recognised financial institution, we want to hear from you! This is your chance to make a difference while advancing your career in a fast-paced environment. Apply now and embark on a rewarding journey with us! We encourage applications from all individuals, especially those from underrepresented groups in financial services. Diversity in thought and experience is key to our success! Take the next step in your career - join us as a PMO Analyst and be a pivotal part of our client's journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We are searching for a remote working Senior Software Engineer for a market leading technical business, an organisation who produce award-winning software applications, solutions and products for their clients. You will be joining a friendly, dynamic and supportive team who encourage collaboration, fostering a culture of innovation. In this position you will play a key role in the design, development and testing of software applications and tools for both internal and external stakeholders. You will be assisting the Engineering Team and Product Owners in turning project requirements into technical tasks for the Development Team, producing sensible estimates for the tasks. As a Senior Software Engineer, you will keep abreast of new developments across the business, and you will work with the team to implement best practice. You will promote better working practices and the adoption of tools that improve the efficiency and quality of development within the team. You will use your previous experience to assist in the delivery, design, implementation, configuration and testing of large and complex modules within a product. You will also seek opportunities to share your knowledge and experience with Junior Developers. The role will involve: Assisting the implementation and/or configuration of modules/components that comprise the product Supporting the analysis functions within the team providing detailed technical information where required Reviewing the work within the team and where appropriate, providing guidance and mentoring Working with other Senior and Lead Technical Software Engineers through a community of practice and Architecture using sync sessions to share knowledge and gain consistency across teams Working within a team environment, interpreting program or project objectives, specifications and requirements Writing applicable program codes and commands, testing and implementing process changes Troubleshooting complex incidents and issues Enabling technology-based process improvements and user efficiencies Work with Project and Process Owners to extend the application into new functional areas Collaborate with Business Analysts to enrich and expand requirements as well as driving product design Break down Epics into individual Stories that can be assigned to other team members About You You will be technically competent and highly experienced in software development and trouble shooting. You will be able to communicate effectively, to explain technical concepts to a range of audiences including non-technical employees. You will also have: Strong hands-on experience in the design and development of .Net and C# based applications Experience in the design and development of Azure-based applications, including Functions and Function Apps BDD and Unit Testing Visual Studio and VS Code Experience working in an Agile environment Cloud platforms - Azure and AWS (Azure is preferred!) Relational and NoSQL databases (SQL Server or Cosmos DB is preferred) REST API development GitHub / Git Experience in Agile, CI/CD and Cloud (Azure preferred!) Producer of high-quality routine and non-routine code A formal qualification in related discipline e.g. Microsoft Certified in Azure Fundamentals or Microsoft Certified Azure Developer Associate (MCADA) is a bonus but is NOT essential. The role come with an excellent benefits package which includes: - Competitive Salary 25 days' holiday plus bank holidays Option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance Good Pension Scheme (6% for the first 3 years and rising to 10% thereafter) Private Health Insurance (Vitality) Group Income Protection Scheme Charitable Fundraising Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring Training and Career Progression Remote Working & Family-Friendly Policies Please note, to be considered for this role you MUST have the Right to Work in the UK without Company Sponsorship as our client is unable to sponsor you. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
12/03/2025
Full time
We are searching for a remote working Senior Software Engineer for a market leading technical business, an organisation who produce award-winning software applications, solutions and products for their clients. You will be joining a friendly, dynamic and supportive team who encourage collaboration, fostering a culture of innovation. In this position you will play a key role in the design, development and testing of software applications and tools for both internal and external stakeholders. You will be assisting the Engineering Team and Product Owners in turning project requirements into technical tasks for the Development Team, producing sensible estimates for the tasks. As a Senior Software Engineer, you will keep abreast of new developments across the business, and you will work with the team to implement best practice. You will promote better working practices and the adoption of tools that improve the efficiency and quality of development within the team. You will use your previous experience to assist in the delivery, design, implementation, configuration and testing of large and complex modules within a product. You will also seek opportunities to share your knowledge and experience with Junior Developers. The role will involve: Assisting the implementation and/or configuration of modules/components that comprise the product Supporting the analysis functions within the team providing detailed technical information where required Reviewing the work within the team and where appropriate, providing guidance and mentoring Working with other Senior and Lead Technical Software Engineers through a community of practice and Architecture using sync sessions to share knowledge and gain consistency across teams Working within a team environment, interpreting program or project objectives, specifications and requirements Writing applicable program codes and commands, testing and implementing process changes Troubleshooting complex incidents and issues Enabling technology-based process improvements and user efficiencies Work with Project and Process Owners to extend the application into new functional areas Collaborate with Business Analysts to enrich and expand requirements as well as driving product design Break down Epics into individual Stories that can be assigned to other team members About You You will be technically competent and highly experienced in software development and trouble shooting. You will be able to communicate effectively, to explain technical concepts to a range of audiences including non-technical employees. You will also have: Strong hands-on experience in the design and development of .Net and C# based applications Experience in the design and development of Azure-based applications, including Functions and Function Apps BDD and Unit Testing Visual Studio and VS Code Experience working in an Agile environment Cloud platforms - Azure and AWS (Azure is preferred!) Relational and NoSQL databases (SQL Server or Cosmos DB is preferred) REST API development GitHub / Git Experience in Agile, CI/CD and Cloud (Azure preferred!) Producer of high-quality routine and non-routine code A formal qualification in related discipline e.g. Microsoft Certified in Azure Fundamentals or Microsoft Certified Azure Developer Associate (MCADA) is a bonus but is NOT essential. The role come with an excellent benefits package which includes: - Competitive Salary 25 days' holiday plus bank holidays Option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance Good Pension Scheme (6% for the first 3 years and rising to 10% thereafter) Private Health Insurance (Vitality) Group Income Protection Scheme Charitable Fundraising Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring Training and Career Progression Remote Working & Family-Friendly Policies Please note, to be considered for this role you MUST have the Right to Work in the UK without Company Sponsorship as our client is unable to sponsor you. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
We are searching for a Senior Software Engineer for a market leading technical business, an organisation who produce award-winning software applications, solutions and products for their clients. You will be joining a friendly, dynamic and supportive team who encourage collaboration, fostering a culture of innovation. In this position you will play a key role in the design, development and testing of software applications and tools for both internal and external stakeholders. You will be assisting the Engineering Team and Product Owners in turning project requirements into technical tasks for the Development Team, producing sensible estimates for the tasks. As a Senior Software Engineer, you will keep abreast of new developments across the business, and you will work with the team to implement best practice. You will promote better working practices and the adoption of tools that improve the efficiency and quality of development within the team. You will use your previous experience to assist in the delivery, design, implementation, configuration and testing of large and complex modules within a product. You will also seek opportunities to share your knowledge and experience with Junior Developers. The role will involve: Assisting the implementation and/or configuration of modules/components that comprise the product Supporting the analysis functions within the team providing detailed technical information where required Reviewing the work within the team and where appropriate, providing guidance and mentoring Working with other Senior and Lead Technical Software Engineers through a community of practice and Architecture using sync sessions to share knowledge and gain consistency across teams Working within a team environment, interpreting program or project objectives, specifications and requirements Writing applicable program codes and commands, testing and implementing process changes Troubleshooting complex incidents and issues Enabling technology-based process improvements and user efficiencies Work with Project and Process Owners to extend the application into new functional areas Collaborate with Business Analysts to enrich and expand requirements as well as driving product design Break down Epics into individual Stories that can be assigned to other team members About You You will be technically competent and highly experienced in software development and trouble shooting. You will be able to communicate effectively, to explain technical concepts to a range of audiences including non-technical employees. You will also have: Strong hands-on experience in the design and development of .Net and C# based applications Experience in the design and development of Azure-based applications, including Functions and Function Apps BDD and Unit Testing Visual Studio and VS Code Experience working in an Agile environment Cloud platforms - Azure and AWS (Azure is preferred!) Relational and NoSQL databases (SQL Server or Cosmos DB is preferred) REST API development GitHub / Git Experience in Agile, CI/CD and Cloud (Azure preferred!) Producer of high-quality routine and non-routine code A formal qualification in related discipline e.g. Microsoft Certified in Azure Fundamentals or Microsoft Certified Azure Developer Associate (MCADA) is a bonus but is NOT essential. The role come with an excellent benefits package which includes: - Competitive Salary 25 days' holiday plus bank holidays Option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance Good Pension Scheme (6% for the first 3 years and rising to 10% thereafter) Private Health Insurance (Vitality) Group Income Protection Scheme Charitable Fundraising Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring Training and Career Progression Remote Working & Family-Friendly Policies Please note, to be considered for this role you MUST have the Right to Work in the UK without Company Sponsorship as our client is unable to sponsor you. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
11/03/2025
Full time
We are searching for a Senior Software Engineer for a market leading technical business, an organisation who produce award-winning software applications, solutions and products for their clients. You will be joining a friendly, dynamic and supportive team who encourage collaboration, fostering a culture of innovation. In this position you will play a key role in the design, development and testing of software applications and tools for both internal and external stakeholders. You will be assisting the Engineering Team and Product Owners in turning project requirements into technical tasks for the Development Team, producing sensible estimates for the tasks. As a Senior Software Engineer, you will keep abreast of new developments across the business, and you will work with the team to implement best practice. You will promote better working practices and the adoption of tools that improve the efficiency and quality of development within the team. You will use your previous experience to assist in the delivery, design, implementation, configuration and testing of large and complex modules within a product. You will also seek opportunities to share your knowledge and experience with Junior Developers. The role will involve: Assisting the implementation and/or configuration of modules/components that comprise the product Supporting the analysis functions within the team providing detailed technical information where required Reviewing the work within the team and where appropriate, providing guidance and mentoring Working with other Senior and Lead Technical Software Engineers through a community of practice and Architecture using sync sessions to share knowledge and gain consistency across teams Working within a team environment, interpreting program or project objectives, specifications and requirements Writing applicable program codes and commands, testing and implementing process changes Troubleshooting complex incidents and issues Enabling technology-based process improvements and user efficiencies Work with Project and Process Owners to extend the application into new functional areas Collaborate with Business Analysts to enrich and expand requirements as well as driving product design Break down Epics into individual Stories that can be assigned to other team members About You You will be technically competent and highly experienced in software development and trouble shooting. You will be able to communicate effectively, to explain technical concepts to a range of audiences including non-technical employees. You will also have: Strong hands-on experience in the design and development of .Net and C# based applications Experience in the design and development of Azure-based applications, including Functions and Function Apps BDD and Unit Testing Visual Studio and VS Code Experience working in an Agile environment Cloud platforms - Azure and AWS (Azure is preferred!) Relational and NoSQL databases (SQL Server or Cosmos DB is preferred) REST API development GitHub / Git Experience in Agile, CI/CD and Cloud (Azure preferred!) Producer of high-quality routine and non-routine code A formal qualification in related discipline e.g. Microsoft Certified in Azure Fundamentals or Microsoft Certified Azure Developer Associate (MCADA) is a bonus but is NOT essential. The role come with an excellent benefits package which includes: - Competitive Salary 25 days' holiday plus bank holidays Option of adding up to 5 additional unpaid leave days per year Annual Lifestyle Allowance Good Pension Scheme (6% for the first 3 years and rising to 10% thereafter) Private Health Insurance (Vitality) Group Income Protection Scheme Charitable Fundraising Cycle to Work and Gym Flex Schemes Internal Coaching and Mentoring Training and Career Progression Remote Working & Family-Friendly Policies Please note, to be considered for this role you MUST have the Right to Work in the UK without Company Sponsorship as our client is unable to sponsor you. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Our client, Hackney Council, is looking for a Senior Digital Analyst to join the ICT Enterprise Systems Team As a Senior Digital Analyst in the ICT Enterprise Systems Team, you will lead on the continuous improvement of a key business critical system - iTrent. The team maintains and develops systems and solutions to meet the needs of local people, businesses and council staff. This includes technology which serves some of our most vulnerable residents. Our mission is to deliver fit for purpose systems and guidance, high standards of accessibility, availability, usefulness and excellent customer service. We are looking to fill a Senior position primarily to support itrent, our HR & payroll system. Your key responsibilities will include: Support, maintain and develop iTrent and Talentlink. Working as part of a multi-disciplinary product team to improve and integrate technology and other systems in a secure and robust manner Support users to get full value from digital tools, helping them find the simplest, most secure way of achieving their goals. Ensure systems and services are functional, operational, secure and provide good customer journeys Reporting requirements - manage and coordinate the collation of workforce information and analysis, produce reports, datasets and dashboards using a wide range of data Liaise with internal teams (e.g. Google support team for SSO deployment) or external software vendors about the development of system enhancements to overcome known problems or fulfil new user requirements Develop and improve internal processes between HR and other systems that have touch points in order to streamline the starters, movers and leavers process Champion the adoption of best practice and methodologies within the organisation Build relationships with key stakeholders to establish best practices in service delivery Manage and mentor colleagues, fostering a culture of collaboration and excellence. About you We don't expect you to tick every box on our job description. The most important things we are looking for are: Essential - minimum of 5 years experience supporting, configuring and significantly developing the iTrent software and processes Essential - minimum of 5 years of experience using tools including Business Objects to fulfil workforce reporting requirements that inform analysis, decision-making and statutory reporting Essential - expertise in systems support or administration, maintaining, developing and reporting of other large Enterprise Resource Planning (ERP) systems Third party vendor management of applications that are externally hosted Knowledge of ITSM framework (user management, service and change management) Excellent communication skills - you will be supporting council staff as well as liaising with senior stakeholders / system owners and external suppliers Organisational skills - you may be responsible for multiple applications serving our residents' needs or internal users with complex business requirements Prioritisation skills - you will be supporting thousands of internal users and prioritising needs with resource management Sincerity and integrity - you can demonstrate that you work with honesty, trust and a 'one' organisation approach Experience of positive and effective teamwork - line managing and mentoring colleagues. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
11/03/2025
Contractor
Our client, Hackney Council, is looking for a Senior Digital Analyst to join the ICT Enterprise Systems Team As a Senior Digital Analyst in the ICT Enterprise Systems Team, you will lead on the continuous improvement of a key business critical system - iTrent. The team maintains and develops systems and solutions to meet the needs of local people, businesses and council staff. This includes technology which serves some of our most vulnerable residents. Our mission is to deliver fit for purpose systems and guidance, high standards of accessibility, availability, usefulness and excellent customer service. We are looking to fill a Senior position primarily to support itrent, our HR & payroll system. Your key responsibilities will include: Support, maintain and develop iTrent and Talentlink. Working as part of a multi-disciplinary product team to improve and integrate technology and other systems in a secure and robust manner Support users to get full value from digital tools, helping them find the simplest, most secure way of achieving their goals. Ensure systems and services are functional, operational, secure and provide good customer journeys Reporting requirements - manage and coordinate the collation of workforce information and analysis, produce reports, datasets and dashboards using a wide range of data Liaise with internal teams (e.g. Google support team for SSO deployment) or external software vendors about the development of system enhancements to overcome known problems or fulfil new user requirements Develop and improve internal processes between HR and other systems that have touch points in order to streamline the starters, movers and leavers process Champion the adoption of best practice and methodologies within the organisation Build relationships with key stakeholders to establish best practices in service delivery Manage and mentor colleagues, fostering a culture of collaboration and excellence. About you We don't expect you to tick every box on our job description. The most important things we are looking for are: Essential - minimum of 5 years experience supporting, configuring and significantly developing the iTrent software and processes Essential - minimum of 5 years of experience using tools including Business Objects to fulfil workforce reporting requirements that inform analysis, decision-making and statutory reporting Essential - expertise in systems support or administration, maintaining, developing and reporting of other large Enterprise Resource Planning (ERP) systems Third party vendor management of applications that are externally hosted Knowledge of ITSM framework (user management, service and change management) Excellent communication skills - you will be supporting council staff as well as liaising with senior stakeholders / system owners and external suppliers Organisational skills - you may be responsible for multiple applications serving our residents' needs or internal users with complex business requirements Prioritisation skills - you will be supporting thousands of internal users and prioritising needs with resource management Sincerity and integrity - you can demonstrate that you work with honesty, trust and a 'one' organisation approach Experience of positive and effective teamwork - line managing and mentoring colleagues. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/ .
We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
As Senior Salesforce Administrator you will be responsible for the delivery of new work packages for Anna Freud’s Salesforce platform. Working within the IT Department you will be key in making Salesforce the central system with the integrations necessary for it to interact with the other organisation’s systems.
We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. This is a unique opportunity for a highly qualified individual to apply their skills to technology for good. The role will provide opportunity for development as the successful applicant is likely to be working on bespoke developments both on Salesforce and incorporating existing software integrations.
The post-holder is expected to deliver new features and to assist in supporting the developments already in place. The role will develop high quality automations and ensure that best practices are adopted and maintained.
Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Tuesday 27 August 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 29 August 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held between 4 and 6 September 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
29/07/2024
Full time
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/ .
We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
As Senior Salesforce Administrator you will be responsible for the delivery of new work packages for Anna Freud’s Salesforce platform. Working within the IT Department you will be key in making Salesforce the central system with the integrations necessary for it to interact with the other organisation’s systems.
We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. This is a unique opportunity for a highly qualified individual to apply their skills to technology for good. The role will provide opportunity for development as the successful applicant is likely to be working on bespoke developments both on Salesforce and incorporating existing software integrations.
The post-holder is expected to deliver new features and to assist in supporting the developments already in place. The role will develop high quality automations and ensure that best practices are adopted and maintained.
Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Tuesday 27 August 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 29 August 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held between 4 and 6 September 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Query Resolution Analyst Solihull Hybrid work model- 3 days in the office & 2 days working from home Position Summary We are looking for a Query Resolution Analyst to join us at Infor. As a Query Resolution Analyst you will liaise with internal departments to enable accounts within the DACH region to be settled within the company parameters. You will need to have a flair for problem solving and be able to identify problem areas quickly. In addition to this you'll need to build a positive and productive long-term relationship with the billing team as well as the relevant business contacts. Overall your focus is to maximize cash collections for the Company. our Responsibilities Include Resolve customer queries to ensure prompt payment, serve as liaison between the Calling Specialists and appropriate company departments to resolve within 48hrs To work alongside calling specialist team when workload accommodates Ensure timely and accurate reporting to the business as required Any adhoc duties which may arise Attend bi-weekly calls with the Customer Advocacy Team Attend bi-weekly Business Calls and provide support to the Business Provide support to the Legal and Customer Advocacy Team whilst settlements are being negotiated with the customer Ensuring settlement agreement terms are adhered to - working closely with billing and cash applications to ensure documents / refunds are processed within the time restrictions Attend bi-weekly calls with the IPN Management Team and provide concise information relating to outstanding AR / queries Attend Monthly Legal calls providing information to internal and external legal teams Maintain a database of legal claims / cases Be responsible for Liquidation / Administration cases and maintain a database Providing support / information to VP's and Senior Directors as requested Assisting with ME/QE and YE duties where required Knowledge and Skills, You Bring to the Organization Detail focused ensuring they follow up all unresolved matters and record data accurately Legal and Insolvency experience desirable Target driven Firm but patient approach, strong objection handling skills Advanced Microsoft skills including Word, Excel, PowerPoint, Access would be an advantage Strong oral and written communication skills Interpersonal skills Decision making Credit Control experience would be desirable but not essential Infor Values: Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies-such as value creation, integrity, responsibility, free speech, and toleration-we encourage one another to take initiative and to challenge the status quo. We have a relentless commitment to a culture based on a business philosophy called Principle Based Management (PBM ). Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. About Infor Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.
19/08/2023
Full time
Query Resolution Analyst Solihull Hybrid work model- 3 days in the office & 2 days working from home Position Summary We are looking for a Query Resolution Analyst to join us at Infor. As a Query Resolution Analyst you will liaise with internal departments to enable accounts within the DACH region to be settled within the company parameters. You will need to have a flair for problem solving and be able to identify problem areas quickly. In addition to this you'll need to build a positive and productive long-term relationship with the billing team as well as the relevant business contacts. Overall your focus is to maximize cash collections for the Company. our Responsibilities Include Resolve customer queries to ensure prompt payment, serve as liaison between the Calling Specialists and appropriate company departments to resolve within 48hrs To work alongside calling specialist team when workload accommodates Ensure timely and accurate reporting to the business as required Any adhoc duties which may arise Attend bi-weekly calls with the Customer Advocacy Team Attend bi-weekly Business Calls and provide support to the Business Provide support to the Legal and Customer Advocacy Team whilst settlements are being negotiated with the customer Ensuring settlement agreement terms are adhered to - working closely with billing and cash applications to ensure documents / refunds are processed within the time restrictions Attend bi-weekly calls with the IPN Management Team and provide concise information relating to outstanding AR / queries Attend Monthly Legal calls providing information to internal and external legal teams Maintain a database of legal claims / cases Be responsible for Liquidation / Administration cases and maintain a database Providing support / information to VP's and Senior Directors as requested Assisting with ME/QE and YE duties where required Knowledge and Skills, You Bring to the Organization Detail focused ensuring they follow up all unresolved matters and record data accurately Legal and Insolvency experience desirable Target driven Firm but patient approach, strong objection handling skills Advanced Microsoft skills including Word, Excel, PowerPoint, Access would be an advantage Strong oral and written communication skills Interpersonal skills Decision making Credit Control experience would be desirable but not essential Infor Values: Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies-such as value creation, integrity, responsibility, free speech, and toleration-we encourage one another to take initiative and to challenge the status quo. We have a relentless commitment to a culture based on a business philosophy called Principle Based Management (PBM ). Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. About Infor Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION The objective of this project is to allow us to offer in-flight connectivity (IFC) direct to airlines in India over our GX network. The initial stage of this engagement will explore the feasibility of the different options for the Go To Market model, taking into account both commercial and technology considerations. This will be followed by detailed analysis, build and implementation of the chosen solution. QUALIFICATIONS Required skills Extensive experience in a business analysis role, preferably in a product development environment Experience of successfully implementing and operationalising business analysis processes Excellent written and verbal communication skills, able to communicate confidently and effectively with a range of audiences Excellent stakeholder engagement and influencing skills with the ability to gain consensus and buy-in from senior managers with competing requirements and priorities Adept at cutting through complexity, working collaboratively across multiple teams to devise solutions Good analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures Flexible and adaptive, willing to respond to changing priorities or requirements in an agile manner Ability to work independently across virtual teams and on multiple concurrent projects Experience of both Agile and Waterfall methodologies is advantageous A background in the telco industry and/or contact centre background would be beneficial ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
15/08/2023
Full time
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION The objective of this project is to allow us to offer in-flight connectivity (IFC) direct to airlines in India over our GX network. The initial stage of this engagement will explore the feasibility of the different options for the Go To Market model, taking into account both commercial and technology considerations. This will be followed by detailed analysis, build and implementation of the chosen solution. QUALIFICATIONS Required skills Extensive experience in a business analysis role, preferably in a product development environment Experience of successfully implementing and operationalising business analysis processes Excellent written and verbal communication skills, able to communicate confidently and effectively with a range of audiences Excellent stakeholder engagement and influencing skills with the ability to gain consensus and buy-in from senior managers with competing requirements and priorities Adept at cutting through complexity, working collaboratively across multiple teams to devise solutions Good analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures Flexible and adaptive, willing to respond to changing priorities or requirements in an agile manner Ability to work independently across virtual teams and on multiple concurrent projects Experience of both Agile and Waterfall methodologies is advantageous A background in the telco industry and/or contact centre background would be beneficial ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION The objective of this project is to allow us to offer in-flight connectivity (IFC) direct to airlines in India over our GX network. The initial stage of this engagement will explore the feasibility of the different options for the Go To Market model, taking into account both commercial and technology considerations. This will be followed by detailed analysis, build and implementation of the chosen solution. QUALIFICATIONS Required skills Extensive experience in a business analysis role, preferably in a product development environment Experience of successfully implementing and operationalising business analysis processes Excellent written and verbal communication skills, able to communicate confidently and effectively with a range of audiences Excellent stakeholder engagement and influencing skills with the ability to gain consensus and buy-in from senior managers with competing requirements and priorities Adept at cutting through complexity, working collaboratively across multiple teams to devise solutions Good analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures Flexible and adaptive, willing to respond to changing priorities or requirements in an agile manner Ability to work independently across virtual teams and on multiple concurrent projects Experience of both Agile and Waterfall methodologies is advantageous A background in the telco industry and/or contact centre background would be beneficial ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
14/08/2023
Contractor
COMPANY DESCRIPTION On May 31, 2023, Viasat completed its acquisition of Inmarsat, combining the teams, technologies and resources of the two companies to create a new global communications partner. About Viasat Viasat is a global communications company that believes everyone and everything in the world can be connected. With offices in 24 countries around the world, our mission shapes how consumers, businesses, governments and militaries around the world communicate and connect. Viasat is developing the ultimate global communications network to power high-quality, reliable, secure, affordable, fast connections to positively impact people's lives anywhere they are-on the ground, in the air or at sea, while building a sustainable future in space. Chief Operations Office The Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT JOB DESCRIPTION The objective of this project is to allow us to offer in-flight connectivity (IFC) direct to airlines in India over our GX network. The initial stage of this engagement will explore the feasibility of the different options for the Go To Market model, taking into account both commercial and technology considerations. This will be followed by detailed analysis, build and implementation of the chosen solution. QUALIFICATIONS Required skills Extensive experience in a business analysis role, preferably in a product development environment Experience of successfully implementing and operationalising business analysis processes Excellent written and verbal communication skills, able to communicate confidently and effectively with a range of audiences Excellent stakeholder engagement and influencing skills with the ability to gain consensus and buy-in from senior managers with competing requirements and priorities Adept at cutting through complexity, working collaboratively across multiple teams to devise solutions Good analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures Flexible and adaptive, willing to respond to changing priorities or requirements in an agile manner Ability to work independently across virtual teams and on multiple concurrent projects Experience of both Agile and Waterfall methodologies is advantageous A background in the telco industry and/or contact centre background would be beneficial ADDITIONAL INFORMATION You must be eligible to work in this location advertised. Our culture and ways of working Our values define our culture and represent what we believe in. Viasat employees aspire to behaviours that support our values, which create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - we provide a unique value to our customers Accountability - we take ownership, we deliver results, and we keep our promises Respect - we collaborate, we embrace and celebrate diversity and we value difference Excellence - we create bold solutions for our customers and put quality at the heart of everything we do We also value and encourage a healthy work-life balance, so we offer flexible working wherever possible. Depending on the operational requirements of your job and your team, we can offer compressed hours (nine-day fortnight), hybrid office-remote working, and flexibility during your working day to take care of personal commitments. Diversity We want the best people for the job, and we warmly welcome applications from you if you're suitably qualified and eligible, regardless of your sex, gender, age, race, ethnicity, disability, sexuality, gender identity, neurodiverse qualities, religion or belief, marital status, pregnancy, or maternity status. We are signed up to the Halo Hair Code, which aims to protect employees who come to work with natural hair and protective hairstyles associated with their racial, ethnic, and cultural identities. To give you the best experience possible during your application process and interview, we can make adjustments. For example, if you're visually impaired we'll happily meet you locally and help you find your way to our office, or if you have neurodiverse qualities, we can provide you with additional support to help you prepare for your interview. Please let our Resourcing Team know if there are any ways in which we can support you.
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
24/09/2022
Full time
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
Do you have extensive experience in Resource Planning? If so, we would love you to bring these skills to our team, helping them take the service to the next level! Over the last two years, the SSCL Resource Planning team (RP) has been through a huge transformation project with embedding RP methodologies through the front and back-office departments, implementing a WFM tool in NICE IEX SSCL and growth internally within the team. As a result, we are now looking for an experienced Senior Resource Planning Analyst to join the SSCL Joint Venture and continue its next phase of the journey. This is a great opportunity is for an expert Planner to partner with varying internal colleagues and departments, handle the Strategic Models and deliver on Customer, Business and Financial objectives. The role is remote, however there may be a requirement to visit one of our offices every now and then. What you'll be doing: Understand the key short, medium and long term requirements of the business and translate these into meaningful resource forecasts. Ensure resource forecasts and variables are adhered to; identifying and reporting service deviations and make recommendations to improve future performance. Maintaining and updating Resource models, monitoring, and reporting to the business to help deliver agreed service levels and the achievement of goals for Front Office and Back Office areas. Providing regular communication with all colleagues and clients in the area of expertise providing regular business commentary. Where required, support the Bid Team with Resource Models and FTE modelling. Facilitating the planning cycle by ensuring information flows into the Scheduling and Real Time team whilst developing feedback mechanisms to improve on future plans. Adopt the standard process methodologies of the RP team, continually improve on the processes and lead from the front with the wider RP team on methodologies. Supporting the Real Time and Scheduling team in developing their own standard methodologies. What you'll bring: Experience within a resource planning role within a back office / case management and contact centre environment. Understanding and experience of deploying and maintaining of Strategic Models / Capacity plans in an outsourced environment. Excellent understanding of Resource Planning methodologies including Erlang and Workload. Forecasting, supervising and reporting experience. Experience of working with workforce management tools would be vital, ideally with NICE IEX. Understanding of telephony platforms and associated data extracts is desirable i.e. Amazon AWS. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! The Team are a member of Forum (the professional body specialising in RP) and therefore you will have access to accredited courses and training opportunities. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Remote Security Clearance Level: SC Internal Recruiter: Theo Salary: upto £37,500 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about Sector/Company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for More hard-working Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
24/09/2022
Full time
Do you have extensive experience in Resource Planning? If so, we would love you to bring these skills to our team, helping them take the service to the next level! Over the last two years, the SSCL Resource Planning team (RP) has been through a huge transformation project with embedding RP methodologies through the front and back-office departments, implementing a WFM tool in NICE IEX SSCL and growth internally within the team. As a result, we are now looking for an experienced Senior Resource Planning Analyst to join the SSCL Joint Venture and continue its next phase of the journey. This is a great opportunity is for an expert Planner to partner with varying internal colleagues and departments, handle the Strategic Models and deliver on Customer, Business and Financial objectives. The role is remote, however there may be a requirement to visit one of our offices every now and then. What you'll be doing: Understand the key short, medium and long term requirements of the business and translate these into meaningful resource forecasts. Ensure resource forecasts and variables are adhered to; identifying and reporting service deviations and make recommendations to improve future performance. Maintaining and updating Resource models, monitoring, and reporting to the business to help deliver agreed service levels and the achievement of goals for Front Office and Back Office areas. Providing regular communication with all colleagues and clients in the area of expertise providing regular business commentary. Where required, support the Bid Team with Resource Models and FTE modelling. Facilitating the planning cycle by ensuring information flows into the Scheduling and Real Time team whilst developing feedback mechanisms to improve on future plans. Adopt the standard process methodologies of the RP team, continually improve on the processes and lead from the front with the wider RP team on methodologies. Supporting the Real Time and Scheduling team in developing their own standard methodologies. What you'll bring: Experience within a resource planning role within a back office / case management and contact centre environment. Understanding and experience of deploying and maintaining of Strategic Models / Capacity plans in an outsourced environment. Excellent understanding of Resource Planning methodologies including Erlang and Workload. Forecasting, supervising and reporting experience. Experience of working with workforce management tools would be vital, ideally with NICE IEX. Understanding of telephony platforms and associated data extracts is desirable i.e. Amazon AWS. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! The Team are a member of Forum (the professional body specialising in RP) and therefore you will have access to accredited courses and training opportunities. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Remote Security Clearance Level: SC Internal Recruiter: Theo Salary: upto £37,500 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about Sector/Company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for More hard-working Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.