Job Title: Mid-Level Sales Associate Location: Remote (UK-based) Head Office in Manchester Department: Sales Reports To: Sales Manager Salary: Competitive bonus structure Experience: Must have experience working for a Tier 1 or 2 ERP provider Company Overview Our client is a well-established official partner of a Tier 1 ERP provider , delivering innovative Enterprise Resource Planning (ERP) solutions to help businesses streamline operations and drive efficiency. With a growing presence in the market, they are expanding their sales team and looking for a motivated individual to join them in a key supporting role. Position Overview This role is ideal for someone who enjoys working within a supportive sales function rather than being a primary closer. It s a fantastic opportunity for a driven individual looking to build a long-term career in ERP sales. Initially, the focus will be on assisting senior sales professionals with both new customer acquisitions and expanding existing client relationships. However, over time, the successful candidate will have the opportunity to develop into a full-cycle (360) sales role with the right training and mentorship. Key Responsibilities Sales Support & Lead Progression Assist senior sales professionals in identifying and nurturing new business opportunities while maintaining engagement with the existing customer base. Client Relationship Management Develop strong relationships with prospects and existing clients, ensuring they receive the best possible support and solutions. Sales Enablement Work alongside the sales team to refine outreach strategies, manage pipeline development, and track sales progress. Sales Presentations & Proposals Contribute to creating tailored proposals that effectively communicate the value of ERP solutions to potential clients. Collaboration with Internal Teams Work closely with pre-sales, marketing, and product teams to align go-to-market strategies with customer needs. Market & Industry Awareness Stay informed about ERP trends and competitor activity to help position the company effectively. Development into a Full Sales Role Over time, take on more responsibility in lead generation, deal structuring, and customer negotiations as part of career progression into a 360-degree ERP sales position. Qualifications & Experience 2-3 years of sales experience within technology, ERP, or a related field. Experience working with or selling ERP solutions from a Tier 1 or Tier 2 provider such as Salesforce, Workday, Sage, SAP, Infor, Microsoft Dynamics. A strong understanding of ERP solutions and how they support business transformation. Excellent communication skills with the ability to engage clients at multiple levels. Ability to analyze sales data and contribute to improving sales strategies. A growth mindset eager to learn and progress within an ERP sales career. Proficiency in CRM tools and Microsoft Office Suite. What s on Offer? Competitive salary with a structured bonus plan. Extensive training and clear career progression into a full sales role. Opportunity to work with industry-leading ERP solutions and develop expertise in the field. A supportive team environment focused on mentorship and professional growth. Flexible, remote work setup with occasional travel for client meetings. This is an exciting opportunity for an ambitious sales professional who wants to develop their skills within a structured, high-growth environment. If you re ready to take the next step in your career, apply today!
18/03/2025
Full time
Job Title: Mid-Level Sales Associate Location: Remote (UK-based) Head Office in Manchester Department: Sales Reports To: Sales Manager Salary: Competitive bonus structure Experience: Must have experience working for a Tier 1 or 2 ERP provider Company Overview Our client is a well-established official partner of a Tier 1 ERP provider , delivering innovative Enterprise Resource Planning (ERP) solutions to help businesses streamline operations and drive efficiency. With a growing presence in the market, they are expanding their sales team and looking for a motivated individual to join them in a key supporting role. Position Overview This role is ideal for someone who enjoys working within a supportive sales function rather than being a primary closer. It s a fantastic opportunity for a driven individual looking to build a long-term career in ERP sales. Initially, the focus will be on assisting senior sales professionals with both new customer acquisitions and expanding existing client relationships. However, over time, the successful candidate will have the opportunity to develop into a full-cycle (360) sales role with the right training and mentorship. Key Responsibilities Sales Support & Lead Progression Assist senior sales professionals in identifying and nurturing new business opportunities while maintaining engagement with the existing customer base. Client Relationship Management Develop strong relationships with prospects and existing clients, ensuring they receive the best possible support and solutions. Sales Enablement Work alongside the sales team to refine outreach strategies, manage pipeline development, and track sales progress. Sales Presentations & Proposals Contribute to creating tailored proposals that effectively communicate the value of ERP solutions to potential clients. Collaboration with Internal Teams Work closely with pre-sales, marketing, and product teams to align go-to-market strategies with customer needs. Market & Industry Awareness Stay informed about ERP trends and competitor activity to help position the company effectively. Development into a Full Sales Role Over time, take on more responsibility in lead generation, deal structuring, and customer negotiations as part of career progression into a 360-degree ERP sales position. Qualifications & Experience 2-3 years of sales experience within technology, ERP, or a related field. Experience working with or selling ERP solutions from a Tier 1 or Tier 2 provider such as Salesforce, Workday, Sage, SAP, Infor, Microsoft Dynamics. A strong understanding of ERP solutions and how they support business transformation. Excellent communication skills with the ability to engage clients at multiple levels. Ability to analyze sales data and contribute to improving sales strategies. A growth mindset eager to learn and progress within an ERP sales career. Proficiency in CRM tools and Microsoft Office Suite. What s on Offer? Competitive salary with a structured bonus plan. Extensive training and clear career progression into a full sales role. Opportunity to work with industry-leading ERP solutions and develop expertise in the field. A supportive team environment focused on mentorship and professional growth. Flexible, remote work setup with occasional travel for client meetings. This is an exciting opportunity for an ambitious sales professional who wants to develop their skills within a structured, high-growth environment. If you re ready to take the next step in your career, apply today!
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/03/2025
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This is a fantastic opportunity for a Senior SAP Datasphere & BW Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: Senior SAP Datasphere & BW Consultant UK Remote / Occasional Visits to Office and Client Sites as Required Competitive Market Salary Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Join our dynamic team as a SAP Datasphere Consultant, where you'll play a pivotal role in shaping our SAP analytics strategy. Collaborating with top-tier solution architects and consulting teams, you will be driving value for new and existing clients with your expert knowledge of SAP analytics tools and technologies. Your Day-to-Day Responsibilities will include: + Business Requirement Analysis: Translating business needs into technical solutions using SAP Datasphere and/or BW/4HANA + Solution Design & Delivery: Assisting and supporting the design of integrated analytics solutions and fully owning their delivery, optimising data models, flows, and reporting + Technical Expertise: Leveraging your deep technical knowledge to solve complex business challenges and optimising SAP Datasphere performance + Client Management: Building strong client relationships, acting as a trusted advisor and confidently handling complex situations + Knowledge Sharing: Staying updated with SAP technologies, sharing insights to enhance team capabilities + Business Development: Identifying opportunities for repeat business and supporting sales and business development with various pre-sales activities + Team Collaboration: Working seamlessly within multi-resource projects and internal teams, supporting the company's strategic growth About you: Essential: + 1+ years experience in SAP Datasphere + 5+ years experience in SAP BW or BW/4HANA architecture + Proficient in data modelling, integration, and performance optimisation + Excellent knowledge of one or more of the SAP S/4HANA or ECC functional modules, including business processes, data models and structures + Effective communication and relationship-building skills + Ability to influence and inspire as a trusted advisor + Passion for data modelling and visualisation + Eager to learn and adapt to new technologies Desirable: + Experience with one or more technologies: SAP Analytics Cloud, SAP S/4 Embedded Analytics, and Native SAP HANA + Strong skills in SQL, ABAP, and automation within SAP environments + SAP Certified in BW/4HANA or Datasphere Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/03/2025
Full time
This is a fantastic opportunity for a Senior SAP Datasphere & BW Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: Senior SAP Datasphere & BW Consultant UK Remote / Occasional Visits to Office and Client Sites as Required Competitive Market Salary Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Join our dynamic team as a SAP Datasphere Consultant, where you'll play a pivotal role in shaping our SAP analytics strategy. Collaborating with top-tier solution architects and consulting teams, you will be driving value for new and existing clients with your expert knowledge of SAP analytics tools and technologies. Your Day-to-Day Responsibilities will include: + Business Requirement Analysis: Translating business needs into technical solutions using SAP Datasphere and/or BW/4HANA + Solution Design & Delivery: Assisting and supporting the design of integrated analytics solutions and fully owning their delivery, optimising data models, flows, and reporting + Technical Expertise: Leveraging your deep technical knowledge to solve complex business challenges and optimising SAP Datasphere performance + Client Management: Building strong client relationships, acting as a trusted advisor and confidently handling complex situations + Knowledge Sharing: Staying updated with SAP technologies, sharing insights to enhance team capabilities + Business Development: Identifying opportunities for repeat business and supporting sales and business development with various pre-sales activities + Team Collaboration: Working seamlessly within multi-resource projects and internal teams, supporting the company's strategic growth About you: Essential: + 1+ years experience in SAP Datasphere + 5+ years experience in SAP BW or BW/4HANA architecture + Proficient in data modelling, integration, and performance optimisation + Excellent knowledge of one or more of the SAP S/4HANA or ECC functional modules, including business processes, data models and structures + Effective communication and relationship-building skills + Ability to influence and inspire as a trusted advisor + Passion for data modelling and visualisation + Eager to learn and adapt to new technologies Desirable: + Experience with one or more technologies: SAP Analytics Cloud, SAP S/4 Embedded Analytics, and Native SAP HANA + Strong skills in SQL, ABAP, and automation within SAP environments + SAP Certified in BW/4HANA or Datasphere Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Developer, you will play a key role in designing, developing and maintaining high-quality software solutions. You will work closely with other developers, UX/UI designers and stakeholders to ensure that our products meet the highest standards. Your expertise in C#, .NET, React and Azure will be crucial in driving our technology initiatives forward.The Senior Developer is a key role within BDO IT's Solutions Development team and reports to either a Lead Developer or the Solutions Development Senior Manager. You'll also: Act as a hands-on full-stack developer with strong front-end development skills and a good understanding of UX. Manage third-party developers or full-time employees as required. Collaborate with the Solution Development management team to plan and schedule work, manage the pipeline and backlog, maintain best practices and high-quality coding standards, and ensure optimum productivity across the team. Build, maintain and support both enterprise and client-facing applications. Work with Business Relationship Managers, Solution Designers and the Business to turn concepts into practical solutions for relevant business challenges. Develop software using modern DevOps methodologies to increase efficiency and productivity. Scan and leverage cross-industry trends in new and emerging technologies such as artificial intelligence, machine learning and data science to apply in the context of accountancy and professional services. Provide proactive maintenance on support issues to ensure excellent client service. Collaborate with cross-functional teams to define, design and ship new features. Mentor and guide junior and mid-level developers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to understand requirements and provide technical insights. Lead by example in following best practices and coding standards. Participate in code reviews to ensure code quality and share knowledge. You'll be someone with: Proven hands-on track record of successfully building and delivering digital products (web apps and services) to market using agile methodologies. Strong proficiency in C#, .NET, React and Azure. Other development skillsets: JavaScript, HTML/CSS, Azure PaaS (Azure Functions, Azure Logic Apps, Cosmos DB, Azure App Service, Azure Service Bus), ARM/Bicep templates, SharePoint. Demonstrable creative flair, attention to detail, tenacity and good problem-solving skills. Proven experience in full-stack development. A solid understanding of software development principles and methodologies. Experience with DevSecOps practices and secure coding. Familiarity with automated testing approaches and tools. The ability to work in an agile environment and adapt to changing requirements. Relevant certifications in software development or cloud technologies. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
16/03/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Senior Developer, you will play a key role in designing, developing and maintaining high-quality software solutions. You will work closely with other developers, UX/UI designers and stakeholders to ensure that our products meet the highest standards. Your expertise in C#, .NET, React and Azure will be crucial in driving our technology initiatives forward.The Senior Developer is a key role within BDO IT's Solutions Development team and reports to either a Lead Developer or the Solutions Development Senior Manager. You'll also: Act as a hands-on full-stack developer with strong front-end development skills and a good understanding of UX. Manage third-party developers or full-time employees as required. Collaborate with the Solution Development management team to plan and schedule work, manage the pipeline and backlog, maintain best practices and high-quality coding standards, and ensure optimum productivity across the team. Build, maintain and support both enterprise and client-facing applications. Work with Business Relationship Managers, Solution Designers and the Business to turn concepts into practical solutions for relevant business challenges. Develop software using modern DevOps methodologies to increase efficiency and productivity. Scan and leverage cross-industry trends in new and emerging technologies such as artificial intelligence, machine learning and data science to apply in the context of accountancy and professional services. Provide proactive maintenance on support issues to ensure excellent client service. Collaborate with cross-functional teams to define, design and ship new features. Mentor and guide junior and mid-level developers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to understand requirements and provide technical insights. Lead by example in following best practices and coding standards. Participate in code reviews to ensure code quality and share knowledge. You'll be someone with: Proven hands-on track record of successfully building and delivering digital products (web apps and services) to market using agile methodologies. Strong proficiency in C#, .NET, React and Azure. Other development skillsets: JavaScript, HTML/CSS, Azure PaaS (Azure Functions, Azure Logic Apps, Cosmos DB, Azure App Service, Azure Service Bus), ARM/Bicep templates, SharePoint. Demonstrable creative flair, attention to detail, tenacity and good problem-solving skills. Proven experience in full-stack development. A solid understanding of software development principles and methodologies. Experience with DevSecOps practices and secure coding. Familiarity with automated testing approaches and tools. The ability to work in an agile environment and adapt to changing requirements. Relevant certifications in software development or cloud technologies. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Product Owner Bath - flexible hybrid / remote / home working with adhoc days for occasional workshops Background in financial services, fintech, or wealth management / investment platforms / financial advisory platforms. Are you an experienced Product Owner, Senior Business Analyst, or Product Manager looking for your next exciting challenge in a fast-growing fintech company? Do you thrive in agile development environments, working cross-functionally to drive digital transformation? If so, this could be the perfect opportunity for you! About the Role We are seeking a Product Owner to take ownership of a key functional area of our cutting-edge financial services platform. You will work closely with software developers, business stakeholders, and third-party technology providers to drive product enhancements, optimize user experiences, and ensure the delivery of high-value solutions aligned with business goals. As a Product Owner, you will: Own and manage the product backlog, ensuring clear prioritization and alignment with business objectives. Collaborate with scrum teams to define user stories, acceptance criteria, and refine backlog items. Lead example mapping sessions and cross-team collaboration to ensure smooth execution. Identify and manage non-functional requirements like security, usability, and performance. Work within agile methodologies to plan, deliver, and iterate on product enhancements efficiently. Track and analyze core product metrics to assess performance and drive improvements. Support UAT testing and implementation to ensure seamless product launches. What We re Looking For To excel in this role, you should have: Proven experience as a Product Owner, Senior Business Analyst, or Product Manager in an agile environment. Background in financial services, fintech, or wealth / financial advisor platform-based businesses. Experience working on complex software development projects with tight deadlines. Hands-on experience with Azure DevOps or similar tools to manage the development lifecycle. A growth mindset and passion for driving change in a fast-paced setting. Strong stakeholder management skills and the ability to translate business needs into technical solutions. A collaborative approach with a keen eye for detail and problem-solving skills. Desirable: Experience working with third-party software providers. Knowledge of Pendo, Heap, or similar analytics tools. Understanding of straight-through processing solutions. What s in it for You? Hybrid Working Hybrid or remote working with occasional office days Competitive Salary & Annual Bonus Rewarding your hard work and contributions. 34 Days Holiday Including bank holidays, with the option to buy/sell up to 5 additional days. Private Medical Insurance Single cover (upgradeable to full family). Life Assurance & Income Protection Peace of mind for the future. Generous Pension Scheme Helping you plan ahead. Career Development Opportunities Grow and progress in a supportive environment. Wellbeing & Work-Life Balance Perks Including a Life Event Day off and a dedicated charity day. Please note this is a 12 month Fixed Term Contract. Why Join Us? Join a company that is making waves in financial technology, backed by substantial investment and a culture of innovation. Our team is collaborative, forward-thinking, and passionate about delivering high-quality solutions to our customers. If you are looking to make a real impact in an exciting fintech environment, we d love to hear from you! (We are an equal opportunities employer, fostering an inclusive and diverse workplace where everyone is valued.)
15/03/2025
Full time
Product Owner Bath - flexible hybrid / remote / home working with adhoc days for occasional workshops Background in financial services, fintech, or wealth management / investment platforms / financial advisory platforms. Are you an experienced Product Owner, Senior Business Analyst, or Product Manager looking for your next exciting challenge in a fast-growing fintech company? Do you thrive in agile development environments, working cross-functionally to drive digital transformation? If so, this could be the perfect opportunity for you! About the Role We are seeking a Product Owner to take ownership of a key functional area of our cutting-edge financial services platform. You will work closely with software developers, business stakeholders, and third-party technology providers to drive product enhancements, optimize user experiences, and ensure the delivery of high-value solutions aligned with business goals. As a Product Owner, you will: Own and manage the product backlog, ensuring clear prioritization and alignment with business objectives. Collaborate with scrum teams to define user stories, acceptance criteria, and refine backlog items. Lead example mapping sessions and cross-team collaboration to ensure smooth execution. Identify and manage non-functional requirements like security, usability, and performance. Work within agile methodologies to plan, deliver, and iterate on product enhancements efficiently. Track and analyze core product metrics to assess performance and drive improvements. Support UAT testing and implementation to ensure seamless product launches. What We re Looking For To excel in this role, you should have: Proven experience as a Product Owner, Senior Business Analyst, or Product Manager in an agile environment. Background in financial services, fintech, or wealth / financial advisor platform-based businesses. Experience working on complex software development projects with tight deadlines. Hands-on experience with Azure DevOps or similar tools to manage the development lifecycle. A growth mindset and passion for driving change in a fast-paced setting. Strong stakeholder management skills and the ability to translate business needs into technical solutions. A collaborative approach with a keen eye for detail and problem-solving skills. Desirable: Experience working with third-party software providers. Knowledge of Pendo, Heap, or similar analytics tools. Understanding of straight-through processing solutions. What s in it for You? Hybrid Working Hybrid or remote working with occasional office days Competitive Salary & Annual Bonus Rewarding your hard work and contributions. 34 Days Holiday Including bank holidays, with the option to buy/sell up to 5 additional days. Private Medical Insurance Single cover (upgradeable to full family). Life Assurance & Income Protection Peace of mind for the future. Generous Pension Scheme Helping you plan ahead. Career Development Opportunities Grow and progress in a supportive environment. Wellbeing & Work-Life Balance Perks Including a Life Event Day off and a dedicated charity day. Please note this is a 12 month Fixed Term Contract. Why Join Us? Join a company that is making waves in financial technology, backed by substantial investment and a culture of innovation. Our team is collaborative, forward-thinking, and passionate about delivering high-quality solutions to our customers. If you are looking to make a real impact in an exciting fintech environment, we d love to hear from you! (We are an equal opportunities employer, fostering an inclusive and diverse workplace where everyone is valued.)
Sr Manager, IT Digital Platforms Haddenham, UK We are seeking an experienced and visionary Senior Manager, IT Digital Platforms to lead the advancement, optimization, and regional implementation of key digital platforms, including Product Information Management (PIM), Digital Asset Management (DAM), and Content Management Systems (CMS The successful candidate will collaborate with platform product owners, and align regional needs Global IT and business strategies to deliver innovative solutions that drive business value. MAIN RESPONSIBILITIES Partner with regional ecommerce, and marketing as well as global PIM, DAM, and CMS product owners to define and prioritize initiatives, ensuring alignment with business goals and regional strategies. Collaborate with global product owners and regional business units to execute a roadmap for advancing digital platforms, driving efficiency, scalability, and innovation. Serve as the primary IT liaison between regional business units and global IT teams for PIM, DAM, and CMS initiatives. Collaborate on the configuration, integration, and deployment of PIM, DAM, and CMS tools within the region. And expand usage of the tools in the region. Conduct workshops, gather requirements, and translate business needs into technical solutions. Help establish and convey governance frameworks to ensure consistent data quality, system usability, and compliance with global standards. CANDIDATE PROFILE Proven experience in IT, with a focus on PIM, DAM, CMS, and related marketing technologies. Proven track record in managing large-scale digital transformation projects. Experience in a leadership or senior management role, preferably within a regional or global organization. Extensive experience providing stakeholder support services for DAM and PIM systems and optimizing existing services to improve user experience or introduce new innovation. Strong analytical, problem-solving, and decision-making capabilities. Excellent communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization. COMPANY At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better. Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Shwartz . At McCormick, we have over a 100-year legacy based on our Power of People principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
15/03/2025
Full time
Sr Manager, IT Digital Platforms Haddenham, UK We are seeking an experienced and visionary Senior Manager, IT Digital Platforms to lead the advancement, optimization, and regional implementation of key digital platforms, including Product Information Management (PIM), Digital Asset Management (DAM), and Content Management Systems (CMS The successful candidate will collaborate with platform product owners, and align regional needs Global IT and business strategies to deliver innovative solutions that drive business value. MAIN RESPONSIBILITIES Partner with regional ecommerce, and marketing as well as global PIM, DAM, and CMS product owners to define and prioritize initiatives, ensuring alignment with business goals and regional strategies. Collaborate with global product owners and regional business units to execute a roadmap for advancing digital platforms, driving efficiency, scalability, and innovation. Serve as the primary IT liaison between regional business units and global IT teams for PIM, DAM, and CMS initiatives. Collaborate on the configuration, integration, and deployment of PIM, DAM, and CMS tools within the region. And expand usage of the tools in the region. Conduct workshops, gather requirements, and translate business needs into technical solutions. Help establish and convey governance frameworks to ensure consistent data quality, system usability, and compliance with global standards. CANDIDATE PROFILE Proven experience in IT, with a focus on PIM, DAM, CMS, and related marketing technologies. Proven track record in managing large-scale digital transformation projects. Experience in a leadership or senior management role, preferably within a regional or global organization. Extensive experience providing stakeholder support services for DAM and PIM systems and optimizing existing services to improve user experience or introduce new innovation. Strong analytical, problem-solving, and decision-making capabilities. Excellent communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization. COMPANY At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better. Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Shwartz . At McCormick, we have over a 100-year legacy based on our Power of People principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to support the recruitment of their Senior Digital Manager (12 month, maternity cover). The charity offers a flexible working environment, with hybrid working and an expectation to work from either their Chelsea or Sutton site 2 days per week. Reporting into the Head of Marketing & Digital and overseeing a team of 6, you will work to significantly increase awareness of The Royal Marsden Cancer Charity and grow the digital marketing capability. Key responsibilities include: Lead, manage and develop high performing team members, ensuring opportunities for learning and development, supports innovation and test and learn strategies Lead the implementation of the digital roadmap, including the development of the digital content strategy and upskilling colleagues across the organisation in digital Work with colleagues across the organisation to plan and deliver brand building and fundraising marketing campaigns, support the digital team to manage schedules across social and web content and oversee the production of high quality, accurate and engaging digital content Oversee a programme of paid advertising by working with fundraising teams across the organisation, supporting the coordination of user journeys, and managing the relationship with the digital marketing agency Support the Digital Project Manager and Digital Manager in the development, launch, embedding and training for the new website Apply editorial and brand guidelines, delivering a high standard of published content Monitor and develop KPIs and goals, reporting back on performance, learnings and recommendations to optimise channels, to all levels of the organisation Be accountable for efficient management of the digital elements of the Marketing and Digital budget Key experience includes: Experience of managing people and leading a high performing team Proven experience of digital marketing, including campaign planning, user journeys and experience, data analysis and optimisation to achieve growth Ability to manage a complex programme of campaign and projects Strong content creation across social and web, that drives engagement and conversion, with sound understanding of accessibility, SEO and copywriting Ability to manage paid advertising campaigns Experience managing third party agencies and developing partnerships Budget management What s on Offer: 12-month FTC (maternity cover role), starting in July 2025 A salary of £47,000-£50,000 with 2-3 days/week in Chelsea or Sutton office Interview dates for this role will be 7-8 April How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the apply now button. We aim to get back to all successful candidate within 48 working hours. Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
14/03/2025
Full time
The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to support the recruitment of their Senior Digital Manager (12 month, maternity cover). The charity offers a flexible working environment, with hybrid working and an expectation to work from either their Chelsea or Sutton site 2 days per week. Reporting into the Head of Marketing & Digital and overseeing a team of 6, you will work to significantly increase awareness of The Royal Marsden Cancer Charity and grow the digital marketing capability. Key responsibilities include: Lead, manage and develop high performing team members, ensuring opportunities for learning and development, supports innovation and test and learn strategies Lead the implementation of the digital roadmap, including the development of the digital content strategy and upskilling colleagues across the organisation in digital Work with colleagues across the organisation to plan and deliver brand building and fundraising marketing campaigns, support the digital team to manage schedules across social and web content and oversee the production of high quality, accurate and engaging digital content Oversee a programme of paid advertising by working with fundraising teams across the organisation, supporting the coordination of user journeys, and managing the relationship with the digital marketing agency Support the Digital Project Manager and Digital Manager in the development, launch, embedding and training for the new website Apply editorial and brand guidelines, delivering a high standard of published content Monitor and develop KPIs and goals, reporting back on performance, learnings and recommendations to optimise channels, to all levels of the organisation Be accountable for efficient management of the digital elements of the Marketing and Digital budget Key experience includes: Experience of managing people and leading a high performing team Proven experience of digital marketing, including campaign planning, user journeys and experience, data analysis and optimisation to achieve growth Ability to manage a complex programme of campaign and projects Strong content creation across social and web, that drives engagement and conversion, with sound understanding of accessibility, SEO and copywriting Ability to manage paid advertising campaigns Experience managing third party agencies and developing partnerships Budget management What s on Offer: 12-month FTC (maternity cover role), starting in July 2025 A salary of £47,000-£50,000 with 2-3 days/week in Chelsea or Sutton office Interview dates for this role will be 7-8 April How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the apply now button. We aim to get back to all successful candidate within 48 working hours. Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Opus People Solutions Ltd
Cambridge, Cambridgeshire
Job Title: Systems Analyst Location: Hybrid Working - WFH and Office attendance at New Shire Hall 1 to 2 days per week. Once a month meeting in office. Rate of Pay: 17.80 Umbrella or 13.36 PAYE Working Hours: Full Time - 37 hours Type: Temporary Role - 12 Weeks + Extensions Opus People Solutions are working with Cambridgeshire County Council to recruit for a Systems Analyst. Overall purpose of the job This role reports into the Business Systems Team Leader. The Systems Analyst is responsible for providing administrative and support functions as part of the Business Systems Team, supporting a range of services across Cambridgeshire County Council. The post holder will have a good understanding of the line of business of IT systems in one or many fields and will be able to resolve the majority of support queries without assistance. The role will also be responsible for: Communication with service users; providing advice and guidance on application uses as required. Running reports to support the collation of information to meet business requirements, including statutory returns, and to upload information to external systems. Provide assistance for upgrades and support the commissioning of new systems. Working effectively with other team members to ensure priorities are delivered for office support as well as finance functions. Main accountabilities Business Systems Delivery Support Monitor and act upon Tier 2 and 3 support call queues from the ITSM system. Carry out incident and service request investigation and resolution by analysing users' stated requirements, evaluate alternatives and recommend a course of action. Be accountable for assigning appropriate issues to yourself. Ensure calls are progressed and updated within the ITSM to ensure the growth of a continued knowledge base, supporting peers. Ensure applications are supported in accordance with the applicable service level agreement, that the associated support documentation is kept up-to-date, and agreed change management procedures are followed. Liaise with users, colleagues within IT and third parties over support issues, raising and escalating support calls as necessary to achieve satisfactory resolution in a timely manner. Plan, schedule, and monitor own workload, to ensure that priorities are met and disruption to users is minimised, keeping incidents within CCC service level agreements to meet performance indicators. Support and/or carry out user administration and system administration tasks as agreed with the relevant application owners. Provide support for specific tasks and key priorities within business-critical systems. Support others in the team with their work as and when necessary. Analyse and identify trends in support issues, to then be able to provide a clearer resolution. Understand the need for technical releases and assist with their deployment within the service areas. Take direction on the deliverable aspects of supporting the respective systems. Business Systems Change and Project Support Create high quality configuration documentation / materials, conducting training sessions to CDS staff, developing the knowledge of team members. Implement approved changes as requested by the service managers to ensure data quality and integrity is maintained. Liaise with system provider to understand upcoming changes to the products. Understand the need for technical releases and assist with deployment within service areas. Ensure appropriate change control procedures are in place and followed for all system reconfigurations. Provide support for Business Systems Team Projects as required and directed by the Senior Business Systems Support Officer and Team Leader. Provide additional system testing resources and test scripts for projects delivering upgraded or new systems. Data Integrity and Quality Provide support for data migration, improving useability of products and data quality. Understand the significance of maintaining data integrity when resolving support calls. Understand the principles of GDPR and ensure compliance when managing support issues and data capture. Communication and Engagement Maintain communication with the customer on the resolution of reported support issue. Demonstrate effective verbal and written communication with the ability to adapt communication style to suit customers' needs. Clearly communicating solutions to problems presented to all relevant stakeholders. Communicate key outcomes to ensure good information flow and liaise with colleagues to gather input where required. Ensure you do not become a single point of knowledge and share any service specific developments with colleagues in the team. Person Specification Relevant professional qualification, e.g. ITIL Good working knowledge of processes required to support line of business systems, including testing and upgrades. Good standard of literacy and numeracy. Good standard of IT literacy, particularly MS Office 365. Business Systems Support Officers in the Business and Digital Systems area will be expected to have focus in a specific sector, but may need to operate in multiple sectors. These sectors are listed below. Adults Social Care Knowledge and understanding of application support of adult social care systems and related system integrations and relationships. Knowledge of one or more of the following technical areas: Adults business systems Related portals and integrations Power BI and the principles of reporting and dashboards SQL JavaScript Data management For more information or to process your application for this role, please apply online now.
14/03/2025
Seasonal
Job Title: Systems Analyst Location: Hybrid Working - WFH and Office attendance at New Shire Hall 1 to 2 days per week. Once a month meeting in office. Rate of Pay: 17.80 Umbrella or 13.36 PAYE Working Hours: Full Time - 37 hours Type: Temporary Role - 12 Weeks + Extensions Opus People Solutions are working with Cambridgeshire County Council to recruit for a Systems Analyst. Overall purpose of the job This role reports into the Business Systems Team Leader. The Systems Analyst is responsible for providing administrative and support functions as part of the Business Systems Team, supporting a range of services across Cambridgeshire County Council. The post holder will have a good understanding of the line of business of IT systems in one or many fields and will be able to resolve the majority of support queries without assistance. The role will also be responsible for: Communication with service users; providing advice and guidance on application uses as required. Running reports to support the collation of information to meet business requirements, including statutory returns, and to upload information to external systems. Provide assistance for upgrades and support the commissioning of new systems. Working effectively with other team members to ensure priorities are delivered for office support as well as finance functions. Main accountabilities Business Systems Delivery Support Monitor and act upon Tier 2 and 3 support call queues from the ITSM system. Carry out incident and service request investigation and resolution by analysing users' stated requirements, evaluate alternatives and recommend a course of action. Be accountable for assigning appropriate issues to yourself. Ensure calls are progressed and updated within the ITSM to ensure the growth of a continued knowledge base, supporting peers. Ensure applications are supported in accordance with the applicable service level agreement, that the associated support documentation is kept up-to-date, and agreed change management procedures are followed. Liaise with users, colleagues within IT and third parties over support issues, raising and escalating support calls as necessary to achieve satisfactory resolution in a timely manner. Plan, schedule, and monitor own workload, to ensure that priorities are met and disruption to users is minimised, keeping incidents within CCC service level agreements to meet performance indicators. Support and/or carry out user administration and system administration tasks as agreed with the relevant application owners. Provide support for specific tasks and key priorities within business-critical systems. Support others in the team with their work as and when necessary. Analyse and identify trends in support issues, to then be able to provide a clearer resolution. Understand the need for technical releases and assist with their deployment within the service areas. Take direction on the deliverable aspects of supporting the respective systems. Business Systems Change and Project Support Create high quality configuration documentation / materials, conducting training sessions to CDS staff, developing the knowledge of team members. Implement approved changes as requested by the service managers to ensure data quality and integrity is maintained. Liaise with system provider to understand upcoming changes to the products. Understand the need for technical releases and assist with deployment within service areas. Ensure appropriate change control procedures are in place and followed for all system reconfigurations. Provide support for Business Systems Team Projects as required and directed by the Senior Business Systems Support Officer and Team Leader. Provide additional system testing resources and test scripts for projects delivering upgraded or new systems. Data Integrity and Quality Provide support for data migration, improving useability of products and data quality. Understand the significance of maintaining data integrity when resolving support calls. Understand the principles of GDPR and ensure compliance when managing support issues and data capture. Communication and Engagement Maintain communication with the customer on the resolution of reported support issue. Demonstrate effective verbal and written communication with the ability to adapt communication style to suit customers' needs. Clearly communicating solutions to problems presented to all relevant stakeholders. Communicate key outcomes to ensure good information flow and liaise with colleagues to gather input where required. Ensure you do not become a single point of knowledge and share any service specific developments with colleagues in the team. Person Specification Relevant professional qualification, e.g. ITIL Good working knowledge of processes required to support line of business systems, including testing and upgrades. Good standard of literacy and numeracy. Good standard of IT literacy, particularly MS Office 365. Business Systems Support Officers in the Business and Digital Systems area will be expected to have focus in a specific sector, but may need to operate in multiple sectors. These sectors are listed below. Adults Social Care Knowledge and understanding of application support of adult social care systems and related system integrations and relationships. Knowledge of one or more of the following technical areas: Adults business systems Related portals and integrations Power BI and the principles of reporting and dashboards SQL JavaScript Data management For more information or to process your application for this role, please apply online now.
Business Development Manager - London - Hybrid My client, a global telco organisation are seeking a dynamic and results-driven Business Development Manager to join their team on a fixed term contract. This role is pivotal in developing new and existing business opportunities, managing customer relationships, and driving sales revenue to meet annual targets. You will be at the forefront of engaging corporate and international customers, delivering exceptional telecommunications and IT solutions, and fostering long-term partnerships. Key Objectives Develop and expand new and existing business opportunities. Generate new revenue streams to achieve annual sales quotas. Build and nurture customer relationships to ensure satisfaction and long-term partnerships. Manage key accounts and develop strategic business relationships with customers. Key Responsibilities Sales and Revenue Generation: Aggressively pursue leads to develop new revenue from corporate customers, meeting or exceeding annual quotas. Sales Cycle Management: Handle all stages of the sales cycle, including lead generation, proposal development, contract negotiation, and project implementation. Customer Relationship Management: Provide exceptional customer experience to develop long-term business opportunities. Market Intelligence: Provide competitive market feedback to ensure products remain relevant and competitive. Strategic Planning: Develop and execute annual strategic sales action plans and business forecasts. Solution Delivery: Propose tailored telecommunications and IT solutions based on client needs. Technical / Professional Skills Comprehensive knowledge of telecommunication networks, including voice, data, WAN, data center, and network infrastructure technologies. Expertise in ICT technologies and services, such as unified communications, video conferencing, IT security, network optimization, and cloud solutions. Strong understanding of managed services competition and the market landscape. Non-Technical / Soft Skills Self-driven, energetic, resourceful, and creative, with strong leadership capabilities. Ability to project a strong, positive image of self and the company. Key Result Areas (KPIs) Achieve or exceed assigned sales quotas. Ensure timely and accurate delivery of services and post-sales processes. Deliver customer presentations and proposals with a high success rate. Build and maintain strong relationships with key decision-makers at the senior management and director levels. Challenges This role requires a high degree of originality, creativity, and adaptability to tackle complex challenges such as: Navigating a competitive market to secure new business. Managing diverse customer requirements across geographies. Driving growth in a fast-paced, dynamic environment with evolving customer needs. The ideal candidate will have: Proven experience in business development, sales, or account management in telecommunications or IT. Exceptional communication and negotiation skills, with the ability to present solutions to senior leadership. A strong track record in achieving and exceeding sales targets. Strategic thinking and problem-solving abilities. Experience in working with international customers and managing cross-departmental collaboration. If this is of interest, please apply ASAP with your most recent CV. JOB REF: 19169
14/03/2025
Full time
Business Development Manager - London - Hybrid My client, a global telco organisation are seeking a dynamic and results-driven Business Development Manager to join their team on a fixed term contract. This role is pivotal in developing new and existing business opportunities, managing customer relationships, and driving sales revenue to meet annual targets. You will be at the forefront of engaging corporate and international customers, delivering exceptional telecommunications and IT solutions, and fostering long-term partnerships. Key Objectives Develop and expand new and existing business opportunities. Generate new revenue streams to achieve annual sales quotas. Build and nurture customer relationships to ensure satisfaction and long-term partnerships. Manage key accounts and develop strategic business relationships with customers. Key Responsibilities Sales and Revenue Generation: Aggressively pursue leads to develop new revenue from corporate customers, meeting or exceeding annual quotas. Sales Cycle Management: Handle all stages of the sales cycle, including lead generation, proposal development, contract negotiation, and project implementation. Customer Relationship Management: Provide exceptional customer experience to develop long-term business opportunities. Market Intelligence: Provide competitive market feedback to ensure products remain relevant and competitive. Strategic Planning: Develop and execute annual strategic sales action plans and business forecasts. Solution Delivery: Propose tailored telecommunications and IT solutions based on client needs. Technical / Professional Skills Comprehensive knowledge of telecommunication networks, including voice, data, WAN, data center, and network infrastructure technologies. Expertise in ICT technologies and services, such as unified communications, video conferencing, IT security, network optimization, and cloud solutions. Strong understanding of managed services competition and the market landscape. Non-Technical / Soft Skills Self-driven, energetic, resourceful, and creative, with strong leadership capabilities. Ability to project a strong, positive image of self and the company. Key Result Areas (KPIs) Achieve or exceed assigned sales quotas. Ensure timely and accurate delivery of services and post-sales processes. Deliver customer presentations and proposals with a high success rate. Build and maintain strong relationships with key decision-makers at the senior management and director levels. Challenges This role requires a high degree of originality, creativity, and adaptability to tackle complex challenges such as: Navigating a competitive market to secure new business. Managing diverse customer requirements across geographies. Driving growth in a fast-paced, dynamic environment with evolving customer needs. The ideal candidate will have: Proven experience in business development, sales, or account management in telecommunications or IT. Exceptional communication and negotiation skills, with the ability to present solutions to senior leadership. A strong track record in achieving and exceeding sales targets. Strategic thinking and problem-solving abilities. Experience in working with international customers and managing cross-departmental collaboration. If this is of interest, please apply ASAP with your most recent CV. JOB REF: 19169
Head of IT / Senior IT Manager Location: Chorley, Preston, Blackburn, and surrounding areas Salary & Benefits: Base Salary: 50,000 Additional Benefits: Company car or car allowance, fuel card, bonus, pension This is an exceptional opportunity for a proactive IT leader to drive innovation and play a key role in shaping the future of a highly successful transport and logistics company. About the Role: We are seeking an experienced Head of IT or Senior IT Manager to lead our IT function, ensuring our technology infrastructure supports business growth and operational excellence. Industry Experience: While we welcome candidates from diverse backgrounds, experience in service-driven sectors with elements of transport, logistics, or production would be highly advantageous. Relevant industries may include (but are not limited to): Warehousing & distribution Couriers & haulage Food production & waste management Facilities management & cleaning services Recycling, construction, quarrying, or plant hire Key Responsibilities: IT Leadership: Oversee IT operations, ensuring the maintenance and continuous improvement of hardware, software, and systems. Supplier & Partner Management: Work with key technology providers (e.g., Microsoft Gold Partners, Sage, and Sage Partners) to uphold service levels. Project Management: Lead IT projects from inception to completion, ensuring timely delivery and business alignment. Strategic Innovation: Identify and present new technology solutions to enhance business performance. Hands-On Support: Be prepared to assist with key IT tasks, including site installations when required. Stakeholder Communication: Present IT strategy and project updates to the board, ensuring alignment with business objectives. Incident Resolution: Ensure IT issues are promptly addressed, escalated appropriately, and effectively communicated. Required Skills & Experience: Education: Degree in Computer Science, Information Technology, or a related field. Leadership: Proven ability to manage IT teams, drive projects, and implement IT strategies. Technical Expertise: Enterprise Systems: Office 365, Sage, CRM & ERP systems Database Management: MS SQL, T-SQL, SSRS Infrastructure & Security: VMware, cybersecurity (firewalls, VPNs, DNS) Networking & Devices: Laptops, Android phones/tablets, traditional telephony systems This role is ideal for an ambitious IT leader eager to make a lasting impact in a dynamic and growing organization.
13/03/2025
Full time
Head of IT / Senior IT Manager Location: Chorley, Preston, Blackburn, and surrounding areas Salary & Benefits: Base Salary: 50,000 Additional Benefits: Company car or car allowance, fuel card, bonus, pension This is an exceptional opportunity for a proactive IT leader to drive innovation and play a key role in shaping the future of a highly successful transport and logistics company. About the Role: We are seeking an experienced Head of IT or Senior IT Manager to lead our IT function, ensuring our technology infrastructure supports business growth and operational excellence. Industry Experience: While we welcome candidates from diverse backgrounds, experience in service-driven sectors with elements of transport, logistics, or production would be highly advantageous. Relevant industries may include (but are not limited to): Warehousing & distribution Couriers & haulage Food production & waste management Facilities management & cleaning services Recycling, construction, quarrying, or plant hire Key Responsibilities: IT Leadership: Oversee IT operations, ensuring the maintenance and continuous improvement of hardware, software, and systems. Supplier & Partner Management: Work with key technology providers (e.g., Microsoft Gold Partners, Sage, and Sage Partners) to uphold service levels. Project Management: Lead IT projects from inception to completion, ensuring timely delivery and business alignment. Strategic Innovation: Identify and present new technology solutions to enhance business performance. Hands-On Support: Be prepared to assist with key IT tasks, including site installations when required. Stakeholder Communication: Present IT strategy and project updates to the board, ensuring alignment with business objectives. Incident Resolution: Ensure IT issues are promptly addressed, escalated appropriately, and effectively communicated. Required Skills & Experience: Education: Degree in Computer Science, Information Technology, or a related field. Leadership: Proven ability to manage IT teams, drive projects, and implement IT strategies. Technical Expertise: Enterprise Systems: Office 365, Sage, CRM & ERP systems Database Management: MS SQL, T-SQL, SSRS Infrastructure & Security: VMware, cybersecurity (firewalls, VPNs, DNS) Networking & Devices: Laptops, Android phones/tablets, traditional telephony systems This role is ideal for an ambitious IT leader eager to make a lasting impact in a dynamic and growing organization.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy. Reporting to a Head of Product, the Senior Product Manager will work as part of a team alongside Digital design & research, Development, Delivery and Business Analysis colleagues, and collaborate with business service teams and supplier-partners. They will be a trusted ally to business service leads, and support Heads of Product and D&T Directors in delivery of each area's digital service vision. You will drive the ongoing enhancement and maturing of a broad portfolio of products and services, whilst getting the opportunity to take a leading role in growing the community of product management at UAL, embedding excellent product management practices and ensuring close control of product standards. You will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement and measured against the strategic objectives set by the service area leads. In this recruitment round, we are seeking a Senior Product Manager to work in our public facing web space. We are focused on creating a seamless and reliable digital experience. We welcome applications from experienced Product Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges. Experience A background of developing digital products for varied audiences and defining roadmaps. Knowledge of effective product life cycle management across a large, complex environment. Experience of embedding/integrating supplier products within existing ecosystems. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Experience of building multi-disciplinary product teams and transforming traditional 'project' delivery ways of working into high-performing product-led development teams. Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach. Demonstrable experience of driving and championing new ways of working, bringing people along with you. Desirable experience in acceptance definition, test management, and transition of changes into service. UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity, including: Competitive salary package of £59,649 - £80,445 per annum, depending on experience 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay For more information on UAL, and Digital & Technology, please visit the dedicated microsite here. HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan or Stephen Turner at Hays Technology.
13/03/2025
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy. Reporting to a Head of Product, the Senior Product Manager will work as part of a team alongside Digital design & research, Development, Delivery and Business Analysis colleagues, and collaborate with business service teams and supplier-partners. They will be a trusted ally to business service leads, and support Heads of Product and D&T Directors in delivery of each area's digital service vision. You will drive the ongoing enhancement and maturing of a broad portfolio of products and services, whilst getting the opportunity to take a leading role in growing the community of product management at UAL, embedding excellent product management practices and ensuring close control of product standards. You will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement and measured against the strategic objectives set by the service area leads. In this recruitment round, we are seeking a Senior Product Manager to work in our public facing web space. We are focused on creating a seamless and reliable digital experience. We welcome applications from experienced Product Managers who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges. Experience A background of developing digital products for varied audiences and defining roadmaps. Knowledge of effective product life cycle management across a large, complex environment. Experience of embedding/integrating supplier products within existing ecosystems. Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services. Experience of building multi-disciplinary product teams and transforming traditional 'project' delivery ways of working into high-performing product-led development teams. Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach. Demonstrable experience of driving and championing new ways of working, bringing people along with you. Desirable experience in acceptance definition, test management, and transition of changes into service. UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity, including: Competitive salary package of £59,649 - £80,445 per annum, depending on experience 34 days annual leave plus public holidays Generous, defined benefit pension scheme Family-friendly policies, including 26 weeks of full maternity or paternity pay For more information on UAL, and Digital & Technology, please visit the dedicated microsite here. HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan or Stephen Turner at Hays Technology.
Role Summary Job Title - Head of Delivery (15 month fixed term contract) Contract Details - May 1st 2025 to July 31st 2026 Salary - 70,000- 80,000 p/a Industry - Digital Agency Working Set-Up - Hybrid (heavily remote with occasional travel to Brighton office required - please only apply for this role if you're within a 2 hour commute of Brighton) Interview process - 3 stage Start date - 1st May 2025 The Role Leo Technology are working with a Brighton-based Digital Agency who specialise in providing digital, marketing, research, and design solutions to the medical and pharma industries. As their Head of Delivery gears up for her maternity leave, they're looking to onboard an experienced Delivery Lead to cover her while she's away. This is a critical temporary hire for the business, and the successful candidate will be responsible for a plethora of tasks, including, but not limited to: Management of the delivery department as an organisation lead, creating the department strategy and shaping the function by building efficient processes and introducing new methodologies Pipeline resource planning Team line management, mentoring and training Contractor set up, management and creating/overseeing Works Appendices (as required) Working closely with SLT on company and department objectives quarterly New business support including prospect meeting attendance (where necessary), providing timelines and costings and inputting into sales materials For this position, I am looking to speak with people who have a minimum of 5 years' experience in agency-wide resource management who come equipped with a growth mindset. You will be overseeing, managing, and supporting the delivery team of Project Managers, Scrum Masters, and contractors, whilst working effectively with other departments. You will also be the first point of contact for client escalations when it involves anything delivery-focused. The Person Experience working in health and pharmaceutical organisations Experience delivering a range of small and large digital products and services (covering web, app, platform etc.) and user research Detailed understanding of commercials / financial targets Working and detailed knowledge of Jira and Project Management tools Prior experience working as a hands-on Project Manager (experienced with timeline creation, client management, scoping, estimating, risk management etc.) Ability to work under pressure and multi-task Interview Process: Screening Call with Current Head of Delivery (15 minutes) Panel Interview Final call with CEO Important Notice Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website Seniority Level Director Industry Technology, Information and Media IT Services and IT Consulting Employment Type Temporary Job Functions Design Information Technology Skills Project Management Software Growth Strategies Project Managers Resource Planning Jira Project Delivery Pharmaceutics Digital Marketing End User Research
12/03/2025
Seasonal
Role Summary Job Title - Head of Delivery (15 month fixed term contract) Contract Details - May 1st 2025 to July 31st 2026 Salary - 70,000- 80,000 p/a Industry - Digital Agency Working Set-Up - Hybrid (heavily remote with occasional travel to Brighton office required - please only apply for this role if you're within a 2 hour commute of Brighton) Interview process - 3 stage Start date - 1st May 2025 The Role Leo Technology are working with a Brighton-based Digital Agency who specialise in providing digital, marketing, research, and design solutions to the medical and pharma industries. As their Head of Delivery gears up for her maternity leave, they're looking to onboard an experienced Delivery Lead to cover her while she's away. This is a critical temporary hire for the business, and the successful candidate will be responsible for a plethora of tasks, including, but not limited to: Management of the delivery department as an organisation lead, creating the department strategy and shaping the function by building efficient processes and introducing new methodologies Pipeline resource planning Team line management, mentoring and training Contractor set up, management and creating/overseeing Works Appendices (as required) Working closely with SLT on company and department objectives quarterly New business support including prospect meeting attendance (where necessary), providing timelines and costings and inputting into sales materials For this position, I am looking to speak with people who have a minimum of 5 years' experience in agency-wide resource management who come equipped with a growth mindset. You will be overseeing, managing, and supporting the delivery team of Project Managers, Scrum Masters, and contractors, whilst working effectively with other departments. You will also be the first point of contact for client escalations when it involves anything delivery-focused. The Person Experience working in health and pharmaceutical organisations Experience delivering a range of small and large digital products and services (covering web, app, platform etc.) and user research Detailed understanding of commercials / financial targets Working and detailed knowledge of Jira and Project Management tools Prior experience working as a hands-on Project Manager (experienced with timeline creation, client management, scoping, estimating, risk management etc.) Ability to work under pressure and multi-task Interview Process: Screening Call with Current Head of Delivery (15 minutes) Panel Interview Final call with CEO Important Notice Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website Seniority Level Director Industry Technology, Information and Media IT Services and IT Consulting Employment Type Temporary Job Functions Design Information Technology Skills Project Management Software Growth Strategies Project Managers Resource Planning Jira Project Delivery Pharmaceutics Digital Marketing End User Research
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this busy and rewarding role you'll also: Lead the design and architecture of stream specific applications so they adhere to the overall organisational goals, principles and standards as well as industry best practices. Design and implement integrations that enable seamless data and process flow between departmental systems, core organisation solutions (ERP, CMS, etc) and within the wider data and application landscape while ensuring interoperability between applications to facilitate efficient working practices. Analyse existing business processes and workflows, identifying opportunities for optimisation and collaborating with business and IT teams to implement improvements. Advocate for a cohesive, enterprise-wide approach to technology investments that supports scalability, cost-efficiency, and long-term alignment with business goals. Ensure that agreed best practices, governance standards, and legal and regulatory compliance requirements across the technology ecosystem are followed, collaborating with compliance and risk management teams as needed. Work with security, governance and product teams to implement security best practices and ensure regulatory compliance within applications. Document all application architecture design and analysis work. Ensure technology and delivery approaches are aligned between delivery teams and with the overall IT and Architecture strategies. Represent BDO UK, Stream and IT interests when working with the BDO Network and 3rd party suppliers. Identify the organisational impact (for example, on skills, processes, structures or culture) and financial impact of the application architecture. Ensure that IT Architecture is, and is recognised as, a valuable asset to BDO. You'll be someone with: Proven experience of working as an Application Architect delivering successful greenfield and migration projects in a product orientated organisation. Experience in designing and deploying products utilising vendor-hosted SaaS platforms and Azure PaaS resources. Proficiency in integration tools and technologies (eg, APIs, ESBs, iPaaS) and familiarity with cloud and hybrid architectures. Knowledge of security, compliance, and data governance best practices in an enterprise setting. Demonstrated ability in technology partner management practices including the ability to lead vendors/partners in defining architectures. Exceptional verbal and written communication, including presentation skills, to a range of audiences. Demonstrate a good knowledge of IT industry trends, suppliers and products. Excellent analytical and technical skills. Excellent planning and organisational skills. Strong understanding of practice management software systems (e.g., CMS, ERP, Finance, and Marketing automation tools) and their integration points advantageous. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
12/03/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this busy and rewarding role you'll also: Lead the design and architecture of stream specific applications so they adhere to the overall organisational goals, principles and standards as well as industry best practices. Design and implement integrations that enable seamless data and process flow between departmental systems, core organisation solutions (ERP, CMS, etc) and within the wider data and application landscape while ensuring interoperability between applications to facilitate efficient working practices. Analyse existing business processes and workflows, identifying opportunities for optimisation and collaborating with business and IT teams to implement improvements. Advocate for a cohesive, enterprise-wide approach to technology investments that supports scalability, cost-efficiency, and long-term alignment with business goals. Ensure that agreed best practices, governance standards, and legal and regulatory compliance requirements across the technology ecosystem are followed, collaborating with compliance and risk management teams as needed. Work with security, governance and product teams to implement security best practices and ensure regulatory compliance within applications. Document all application architecture design and analysis work. Ensure technology and delivery approaches are aligned between delivery teams and with the overall IT and Architecture strategies. Represent BDO UK, Stream and IT interests when working with the BDO Network and 3rd party suppliers. Identify the organisational impact (for example, on skills, processes, structures or culture) and financial impact of the application architecture. Ensure that IT Architecture is, and is recognised as, a valuable asset to BDO. You'll be someone with: Proven experience of working as an Application Architect delivering successful greenfield and migration projects in a product orientated organisation. Experience in designing and deploying products utilising vendor-hosted SaaS platforms and Azure PaaS resources. Proficiency in integration tools and technologies (eg, APIs, ESBs, iPaaS) and familiarity with cloud and hybrid architectures. Knowledge of security, compliance, and data governance best practices in an enterprise setting. Demonstrated ability in technology partner management practices including the ability to lead vendors/partners in defining architectures. Exceptional verbal and written communication, including presentation skills, to a range of audiences. Demonstrate a good knowledge of IT industry trends, suppliers and products. Excellent analytical and technical skills. Excellent planning and organisational skills. Strong understanding of practice management software systems (e.g., CMS, ERP, Finance, and Marketing automation tools) and their integration points advantageous. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the It Architecture Manager, the purpose of this role is to take the lead with designing, planning and building solutions in collaboration with Business Relationship Manager (BRM) team and the business. Some of these solutions will be derived from the innovation ideas that are being generated in the business. Working closely with both the architects and BRM, it is key to ensure new solutions both address the business problem or idea while adhering to our architectural design and strategic direction. This role reports to the IT Architecture manager. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid and agile methodology. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic approach to complex business challenges or new opportunities in line with BDO digital ambitions. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, code and testing of applications utilising an agile and MVP approach Demonstrate creative flair in solution proposal and the ability to pay attention to detail in design and delivery Lead the design of the applications including recognised best practice in agile development Understand and include different types of devices, considering constraints of hardware, operating systems or browsers for the solutions Contribute and adhere to technical and service governance standards whilst building and maintaining solutions Adhere to change processes and produce high quality technical documentation Ensure that the appropriate project and technical documentation are completed and kept up to date You'll be someone with: The ability to prototype and demonstrate using recognised tools and technologies e.g. JavaScript, .net, SharePoint, Azure, SaaS or PaaS Experience of software development methodologies and design techniques e.g. UML, Agile Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties Excellent understanding of application integration at the various layers - application, application interface or data Experience in building Minimal Viable Products (MVP) and being able to demonstrate back to stakeholders You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
12/03/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting into the It Architecture Manager, the purpose of this role is to take the lead with designing, planning and building solutions in collaboration with Business Relationship Manager (BRM) team and the business. Some of these solutions will be derived from the innovation ideas that are being generated in the business. Working closely with both the architects and BRM, it is key to ensure new solutions both address the business problem or idea while adhering to our architectural design and strategic direction. This role reports to the IT Architecture manager. In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid and agile methodology. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy. You must be both technically proficient and solution focussed, motivated by finding coherent and strategic approach to complex business challenges or new opportunities in line with BDO digital ambitions. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach. In this role you'll: Be responsible for leading the design, code and testing of applications utilising an agile and MVP approach Demonstrate creative flair in solution proposal and the ability to pay attention to detail in design and delivery Lead the design of the applications including recognised best practice in agile development Understand and include different types of devices, considering constraints of hardware, operating systems or browsers for the solutions Contribute and adhere to technical and service governance standards whilst building and maintaining solutions Adhere to change processes and produce high quality technical documentation Ensure that the appropriate project and technical documentation are completed and kept up to date You'll be someone with: The ability to prototype and demonstrate using recognised tools and technologies e.g. JavaScript, .net, SharePoint, Azure, SaaS or PaaS Experience of software development methodologies and design techniques e.g. UML, Agile Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties Excellent understanding of application integration at the various layers - application, application interface or data Experience in building Minimal Viable Products (MVP) and being able to demonstrate back to stakeholders You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
12/03/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a highly motivated and experienced Lead Software Security Engineer to join our team. You will have a strong background in software development, security, and operations. This role is required to support the Digital Product Management team in embedding security requirements and best practices into new Digital Products and Services. You will work closely with the Digital Product Management and IT Security teams to establish and build the right security controls and quality state gates across the product lifecycle. This includes security tooling to manage these controls. In this busy and rewarding role, you'll also: Collaborate with software development teams to integrate security into the development lifecycle Own the cultural shift to a Security DevSecOps mindset Manage & implement security controls, tools, and processes to secure applications and infrastructure Monitor and respond to security incidents and threats in a timely manner Stay up-to-date with security trends and best practices to continuously improve security posture Automate security testing and deployment processes to ensure rapid and secure delivery of software Develop and maintain security documentation and training materials Develop and implement the product security strategy in alignment with organisational goals Integrate Application Security Tools within existing Development Processes Assist with the Planning & Execution of Application Penetration Tests Serve as a Subject Matter Expert (SME) in the field of Application Security Define security NFR's and ensure these are met Report on compliance with security standards You'll be someone with: Strong experience in software development and security Proficient in scripting languages such as Powershell, YAML, JASON, etc. Collaborate with development teams to integrate security best practices into the secure software development lifecycle (SDLC) and ensure products are built securely Oversee vulnerability management and remediation efforts, including leading responses to pen test findings and security assessments Experience conducting risk assessments and threat modelling for software development and advise where necessary Experience in software security design review Strong knowledge of Agile, DevSecOps, System Engineer and or equivalent Knowledge of security standards and secure development principles such as NCSC Secure Development & Deployment Guidance, OWASP, NIST Secure Software Development Framework (SSDF - 800-218), Microsoft Azure Secure Development best practices, ISO27001 Experience with Azure cloud infrastructure, particularly Azure PaaS service Experience with Azure DevOps, particularly CI/CD and backlog management Prepare and present regular security reports to senior management, ensuring compliance with security standards and regulations Expertise with security tools and familiarity with DevSecOps processes Bachelor's or Master's degree in Computer Science, Cybersecurity, or related field (preferable) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with responsibility for: Scope and plan our tech-enabled audit approaches to address audit risk in the most effective way Reviewing the work performed by the team so that high quality audit standards are maintained Providing insightful reporting to our internal and external stakeholders Coordinating and supporting our regional TRA team to support both the current and future pipeline of work. Embedding strong project and financial management across the team is essential. Inspirational People Management: Inspire, coach and develop the team will be essential. In addition, developing and overseeing training programmes will be important to ensure skills remain current and relevant. Bring ideas to enhance our delivery and act as a point of escalation throughout an engagement with respect to project delivery matters. Identify and raise matters with a Director/Senior Manager or Partner while exercising judgement within agreed parameters. Innovation: Contribute to the development of methodologies and guidance for internal use. Networking and Marketing: Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Contribute and shape team meetings and represent the TRA team at office and firm meetings as required. Personal Development: Continue to bring the latest Technology insights to the Partner and Director community and share knowledge with the teams. The following skills are core to your role: IT General Controls & Business Process Control Activities Integrating Controls testing and Data Analytics into an external audit approach Interpreting the financial audit impact of IT risks and control weaknesses Cyber risk management and business resilience IT system implementation risks and controls IT Governance and IT Compliance Reviews Service Auditor Reporting You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
12/03/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with responsibility for: Scope and plan our tech-enabled audit approaches to address audit risk in the most effective way Reviewing the work performed by the team so that high quality audit standards are maintained Providing insightful reporting to our internal and external stakeholders Coordinating and supporting our regional TRA team to support both the current and future pipeline of work. Embedding strong project and financial management across the team is essential. Inspirational People Management: Inspire, coach and develop the team will be essential. In addition, developing and overseeing training programmes will be important to ensure skills remain current and relevant. Bring ideas to enhance our delivery and act as a point of escalation throughout an engagement with respect to project delivery matters. Identify and raise matters with a Director/Senior Manager or Partner while exercising judgement within agreed parameters. Innovation: Contribute to the development of methodologies and guidance for internal use. Networking and Marketing: Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Contribute and shape team meetings and represent the TRA team at office and firm meetings as required. Personal Development: Continue to bring the latest Technology insights to the Partner and Director community and share knowledge with the teams. The following skills are core to your role: IT General Controls & Business Process Control Activities Integrating Controls testing and Data Analytics into an external audit approach Interpreting the financial audit impact of IT risks and control weaknesses Cyber risk management and business resilience IT system implementation risks and controls IT Governance and IT Compliance Reviews Service Auditor Reporting You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are the makers of the fastest-growing vending management software in the British Isles , helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
12/03/2025
Full time
We are the makers of the fastest-growing vending management software in the British Isles , helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are the makers of the fastest-growing vending management software in the British Isles , helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
12/03/2025
Full time
We are the makers of the fastest-growing vending management software in the British Isles , helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
12/03/2025
Full time
We are the makers of the fastest-growing vending management software in the British Isles, helping clients monitor/manage their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for a Technical Account Manager to join our multi-award-winning team. The future is looking prosperous and we want you to be part of that. The Role at a Glance: Technical Account Manager (with a commercial mindset) Remote Based / Field / 1-2 Office Days Per Month ideally within easy reach of Andover, Basingstoke £48,000 £55,000 Dependent on Experience Full Time - Permanent 25 days holiday plus bank holidays and other benefits Monday - Friday, 9am - 5pm with Occasional Weekend Working/ Travelling Culture: Embrace Innovation and Change Company: Award winning SaaS company & leading provider of vending and coffee management software Pedigree: Award winning for our products and services. Award winning Support. UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background / Skills: SaaS / Tech Product Solutions. Client Management. Customer Success. Commercial Mindset. Consultative Sales / Upselling. Product / Service Training More About Us: We are SB Software. Our vending management software was created right from the outset to make things Simply Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in our people, our products and our services. And this makes Vendmanager and Coffeemanager even more effective, attracting additional clients. Today, we take pride in harnessing in-house the best technology expertise there is anywhere (spanning software, hardware and integration). And we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. The Technical Account Manager opportunity: As a Technical Account Manager, you will be responsible for supporting, engaging, and managing clients in their use of our vending management system, helping them become more profitable and efficient. You will work closely with clients to gain a deep understanding of their business and challenges, identifying opportunities where our solutions can provide additional value through upselling. A typical week as a Technical Account Manager: + Visiting Clients for account reviews and/or to help move them forward on certain areas of the system to help maximise the effectiveness of the software + Listening to clients issues and problems and highlighting areas of the software that could help solve their issues including through upsell opportunities + Conducting relevant product and service training with customers both proactively and reactively + Actively participating with on-going self-training and group training where applicable + Working closely with the Head of Operations and fellow Technical managers for assistance and where required to conduct client visits together in a collaborative manner + Conducting Virtual Calls where in person meetings are not possible or it is more efficient + Responding to email and telephone queries about areas of the system and processes for working in conjunction with how the system is designed + Maintaining a CRM database of your customers What will you bring? + A SaaS / Product background enabling you to have confident conversations with senior leadership & business owners + Ability to build credibility/working relationships across all levels + Commercial sales/account management experience + Excellent communication skills, both written and verbal + Motivation, drive and enthusiasm to make a difference + A passion for helping increase the effectiveness of the system through driving further adoption of additional and existing features + Ability to work independently and as part of the team across the various areas of the business + Motivation to constantly improve ways of working + Enjoy problem solving by delving into the details of the setup of the system + Full UK driving license Why Join Us? + Competitive salary and benefits package + Opportunity to work on cutting-edge technologies + Supportive and collaborative team environment + Opportunities for professional growth and development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are currently recruiting for a Senior Proposal Manager, reporting to the Head of Bids and Contract administration, to play a critical role in leading and managing the end-to-end proposal development process across Bids. This role would be based at our Whitley, Yorkshire office working on a hybrid basis. What will you be doing in this role? As a Senior Proposal Manager at Tunstall, you will be responsible for coordinating cross-functional teams, developing high-quality tenders and proposals, and ensuring timely submission of competitive, high-quality bids that align with company objectives and client requirements. You will also provide support and coaching to the wider bid and proposal team acting as a subject matter expert. The Ideal candidate: To be successful in this role you will have extensive proven experience of successful bid writing and of producing professional high quality tender documents and associated sale support information, preferably to a diverse customer base including public sector organisations. You will be an excellent communicator, both written and verbally, with a proactive and collaborative approach, able to communicate effectively with broad range of internal departments. The ability to manage multiple proposals simultaneously and deliver them to agreed timescales and quality is vital to the success of this role. What we offer: Hybrid Working, Competitive salary, 25 days holiday + public holidays (pro rata) Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Healthcare cash plan, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key tasks will be Proposal Management: Lead the entire proposal development lifecycle, from market engagement, to bid qualification, proposal strategy and content development and bid decision to submission ensuring adherence to governance processes and accurate audit trail, Bid Strategy & Development: Work closely with business development, sales, and technical teams to develop winning bid strategies and compelling proposals, Compliance & Quality Assurance: Ensure all proposals meet client requirements, internal governance standards, and industry best practices, Project Coordination: Manage cross-functional teams, including technical and subject matter experts, finance, legal, sales, product management and marketing leads, to deliver high-quality proposals on time. Management of workload including multiple concurrent projects, Content Development: Oversee proposal writing, editing, and formatting to ensure clarity, consistency, and persuasiveness. Assist with the ongoing development of the bid standard response library and support the bid team with high quality written work across SQs, tenders, proposals, quotes, market engagement questionnaires, case studies and other literature, Stakeholder Engagement: Collaborate with internal and external stakeholders, including senior leadership, to align proposal efforts with company goals. Engage with the sales and operational teams to improve the quality and relevance of tender documents and supporting information, Risk Management: Identify potential risks in the bid process and work proactively to mitigate them, Post-Submission Activities: Lead post outcome debriefs, gather customer feedback, and support lessons-learned sessions to improve future proposals. Key skills and experience: Extensive experience of bid writing and producing professional tender documents and associated sales support information, preferably to a diverse customer base including public sector organisations, Ability to manage tender document submission and follow up across different product groups, sales channels and geographic regions, Ability to communicate with a broad range of internal departments and stakeholders to define service offer, Ability to manage multiple proposals simultaneously under tight deadlines Be articulate and able to lead meetings, Project management skills, managing multiple projects concurrently to deadline and to a high standard, Working understanding of procurement regulations, Strong project management and organisational skills, Highly motivated with a passion for delivering winning proposals and driving business growth. Desirable skills experience and competencies : APMP (Association of Proposal Management Professionals) Foundation level or similar, Previous experience of service and/or product marketing, Experience of bid writing for the technology, telecare, medical device, healthcare or SaaS industries. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
12/03/2025
Full time
We are currently recruiting for a Senior Proposal Manager, reporting to the Head of Bids and Contract administration, to play a critical role in leading and managing the end-to-end proposal development process across Bids. This role would be based at our Whitley, Yorkshire office working on a hybrid basis. What will you be doing in this role? As a Senior Proposal Manager at Tunstall, you will be responsible for coordinating cross-functional teams, developing high-quality tenders and proposals, and ensuring timely submission of competitive, high-quality bids that align with company objectives and client requirements. You will also provide support and coaching to the wider bid and proposal team acting as a subject matter expert. The Ideal candidate: To be successful in this role you will have extensive proven experience of successful bid writing and of producing professional high quality tender documents and associated sale support information, preferably to a diverse customer base including public sector organisations. You will be an excellent communicator, both written and verbally, with a proactive and collaborative approach, able to communicate effectively with broad range of internal departments. The ability to manage multiple proposals simultaneously and deliver them to agreed timescales and quality is vital to the success of this role. What we offer: Hybrid Working, Competitive salary, 25 days holiday + public holidays (pro rata) Holiday purchase scheme, Contributory pension, Paid volunteer day to support a cause you are passionate about, Enhanced maternity, paternity, adoption and shared parental pay entitlements, Healthcare cash plan, Dedicated 24/7 employee benefits platform Verlingue that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key tasks will be Proposal Management: Lead the entire proposal development lifecycle, from market engagement, to bid qualification, proposal strategy and content development and bid decision to submission ensuring adherence to governance processes and accurate audit trail, Bid Strategy & Development: Work closely with business development, sales, and technical teams to develop winning bid strategies and compelling proposals, Compliance & Quality Assurance: Ensure all proposals meet client requirements, internal governance standards, and industry best practices, Project Coordination: Manage cross-functional teams, including technical and subject matter experts, finance, legal, sales, product management and marketing leads, to deliver high-quality proposals on time. Management of workload including multiple concurrent projects, Content Development: Oversee proposal writing, editing, and formatting to ensure clarity, consistency, and persuasiveness. Assist with the ongoing development of the bid standard response library and support the bid team with high quality written work across SQs, tenders, proposals, quotes, market engagement questionnaires, case studies and other literature, Stakeholder Engagement: Collaborate with internal and external stakeholders, including senior leadership, to align proposal efforts with company goals. Engage with the sales and operational teams to improve the quality and relevance of tender documents and supporting information, Risk Management: Identify potential risks in the bid process and work proactively to mitigate them, Post-Submission Activities: Lead post outcome debriefs, gather customer feedback, and support lessons-learned sessions to improve future proposals. Key skills and experience: Extensive experience of bid writing and producing professional tender documents and associated sales support information, preferably to a diverse customer base including public sector organisations, Ability to manage tender document submission and follow up across different product groups, sales channels and geographic regions, Ability to communicate with a broad range of internal departments and stakeholders to define service offer, Ability to manage multiple proposals simultaneously under tight deadlines Be articulate and able to lead meetings, Project management skills, managing multiple projects concurrently to deadline and to a high standard, Working understanding of procurement regulations, Strong project management and organisational skills, Highly motivated with a passion for delivering winning proposals and driving business growth. Desirable skills experience and competencies : APMP (Association of Proposal Management Professionals) Foundation level or similar, Previous experience of service and/or product marketing, Experience of bid writing for the technology, telecare, medical device, healthcare or SaaS industries. If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you. A bit about us: Tunstall is a market-leading health and care technology provider. We re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries. At Tunstall you ll find a place where you re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide. Each Tunstall colleague has a superpower they re unique. No one else is them, and we think that s special. Come and join our mission and be part of our team, our One Tunstall team.
