668 jobs found

Business Development Manager Leeds/Sheffield - Covering Yorkshire region (Homebased) Competitive Salary + Bonus + Car/Car Allowance + Benefits Are you a commercially savvy sales professional with excellent Air Conditioning industry knowledge? Do you enjoy travel? Want to embark on a journey to cultivate your portfolio of clients, leveraging our established sales channels and your strategic vision? If you are looking for a role that offers autonomy with the backing of a supportive team, ensuring you thrive in a dynamic environment, you ve found it! What s In It For You? Daikin UK care about what they do and who helps them to do it, so they put great emphasis on rewarding their employees every step of the way. This includes: Home based role Company car/car allowance Highly competitive annual bonus Comprehensive Private Medical and Personal Accident Insurance plans 7% employer pension contribution Investment in your training and development to encourage and support your career progression within the company How You Can Play Your Part : Maximise sales opportunities and achieve or exceed agree sales targets by visiting customers and sites to develop new projects and contacts within the existing accounts and developing new accounts within HVAC and specifically CCC products. You Will: Develop business plans for each contractor customer focussing on agreed targets Identify and secure new customer accounts increasing market coverage Develop sales opportunities with existing (Ci, D1, D1+) or non-spending customers by increasing in store share Build great relationships and trust with customers through strong communication including new product presentations and delivering on promises made Identify, negotiate and secure all business opportunities by design support, tracking and delivery of projects Represent the brand and promote Daikin through industry events About You: This is an exciting opportunity for an outgoing, ambitious and hungry self-starter who can hit the ground running, with a strong motivation to build strategic business plans and the ability to influence on a B2B and B2C level, garnering long terms relationships. You will have a proven track record of B2B and B2C sales within the HVAC industry, specifically cooling, and be able to demonstrate that through strategy planning, collaboration, and delivery. You will be a highly organised influencer on all levels with the ability to develop a new pipeline of prospects through cold and warm leads, as well as develop additional contacts within the existing customer base. Your Interview Journey : Interview 1: Introduction and Exploration Call With: Your Daikin Recruitment Business Partner Purpose: For you to get the lowdown on Daikin; who we are, what we do, and what makes us tick. It also provides us with an opportunity to understand your experiences, motivations, and personality. Interview 2: Structured Interview With: Hiring Manager Purpose: A detailed discussion to explore your work experience and delve into Daikin's operations, focusing on the specifics of the role. Interview 3: Final Formal Interview With: Hiring Manager and a Senior Management Team Member Purpose: Your opportunity to demonstrate your technical understanding of the role and practical skills through a presentation on a topic related to the role. About Us: Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology. We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive.

Business Analyst - Asset Management London - 120K - 140K + bonus Are you a Business Analyst with Asset Management expertise and a strategic mindset? Do you thrive on solving complex problems, influencing stakeholders at all levels, and leading change across high-value investment programmes? We're working with a top-tier Asset Management business undergoing major transformation across its investment, operations, and data platforms. As a Business Analyst, you'll play a pivotal role in shaping the future of how investment decisions are supported, data is leveraged, and regulatory requirements are met across their markets. You'll operate as a trusted advisor to senior leadership, working across cross-functional teams on critical initiatives including: Front-to-Back Operating Model Enhancements Analytic Strategy (incl. ESG & Performance Attribution) Technology Platform Upgrades Regulatory & Risk Change Responsibilities: Lead requirements definition, solution design and business process optimisation for complex investment change initiatives Partner with Heads of, Portfolio Managers, Risk, Change and Tech Leads to align on priorities and outcomes Contribute to best practice frameworks across the change function Deliver detailed documentation, data mapping, process models and impact assessments across multi-jurisdictional environments Facilitate workshops, challenge assumptions, and ensure that business needs translate into scalable, strategic solutions Required Skills: Experience in a Business Analyst or Change role within Asset or Investment Management Proven expertise working across Front Office, Investment Operations, and Data Management Strong knowledge of investment products (equities, fixed income, derivatives, alternatives) Confident in Agile, Waterfall, or hybrid delivery models - you can flex your approach to suit the programme Excellent stakeholder engagement skills - you're credible at C-level and with technical teams This is your chance to elevate your career in one of the UK's most respected asset managers, where you will have the opportunity to have strategic influence in programmes with direct exposure to C-suite. My client offer an outstanding culture of innovation, collaboration, and career development with highly competitive compensation, discretionary bonus, and full benefits package. Apply today for a confidential discussion or get in touch for more insight. You can send your CV to (url removed)

Role: Senior Solution Architect Location: London - 2 days a week Salary: Up to 110,000 DOE + 10% Bonus We're working with a globally recognised organisation in the mobile gaming space to recruit an experienced Senior Solution Architect to join their central solutions team. This is a high-impact, remote role where you'll help define and implement scalable architecture across cloud-native systems and Unity-based mobile games. You'll also play a key role in shaping AI enablement and automation within a fast-paced, tech-forward environment. Key Responsibilities: Collaborate with stakeholders, engineers, and product managers to define architectural solutions. Design scalable, secure backend systems using microservices and Google Cloud. Ensure seamless integration of APIs and backend services into Unity-based game environments. Provide architectural oversight on AI enablement and automation initiatives. Create and maintain architecture diagrams, API specs (OpenAPI 3.0), and data flows. Promote best practices in system design, performance, and automation. Identify risks and propose mitigation strategies during solution planning. Stay ahead of emerging cloud and AI technologies to drive innovation. Requirements: 5+ years of experience as a Solution Architect in cloud-native environments. Proven experience with backend systems, microservices, and cross-functional technical projects. Strong knowledge of Google Cloud Platform (or similar), messaging systems (Kafka, Pub/Sub), and event-driven architecture. Proficient in API design and documentation using OpenAPI 3.0. Skilled in backend and AI-relevant languages (e.g., Python, Java, C#, JavaScript). Experience working within Agile methodologies (Scrum/Kanban). Excellent communication and stakeholder management skills. Desirable: Previous experience in gaming or a strong passion for game development. Familiarity with Unity game development and its backend integration. Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, etc.). Exposure to automation-focused architecture and delivery. To apply or find out more, please get in touch for a confidential discussion.

Our client are a global delivery solution provider who offer a seamless cross-border trade to their Multi-National clients . Their e-commerce solutions are backed by their innovative tech, excellent customer service and extensive logistics expertise. Due to expansion they are now looking for a new Business Development Manager who will be responsible for the successful acquisition of high-quality new business accounts using a consultative selling approach. They are required to develop and manage a strong pipeline whilst expected to source their own leads ensuring a high conversion of new business. This individual needs to be highly motivated, a self-starter able to identify and develop new business from multiple sources. Key Responsibilities: - Identify, manage and develop prospects for new business ensuring revenue targets are achieved. - The ability to demonstrate high-level consultative selling techniques to senior-level decision-makers. - Deal directly with customers senior management to identify opportunities to generate professional and comprehensive proposals. - Manage all proposals by defining all stakeholder requirements. Appropriately engage all support departments to ensure the customer's needs can be delivered and exceeded. - Negotiate, manage and implement agreed commercial agreements ensuring additional business is gained to achieve targets. - Become a trusted advisor with excellent knowledge about our customers and their industry. - Work with Head of Sales and other team members to drive the overall sales pipeline. - Prospecting for new customers and lead generation, self- sourcing and utilising insights to create opportunities. - Follow up on all leads identified or provided through our internal data strategy. - Manage data for new and prospective clients in CRM, ensuring all information is logged, accurate and completed daily. To apply for the role ALL APPICANTS MUST HAVE either an International e-commerce or International Courier background, with a successful record and have the drive to bring on good quality accounts

Continual Improvement Manager 6 month FTC 60,000 - 69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Typescript Software Engineer required to join a cloud services development team working on an industrial workflow and process management system that takes real world IoT device data including location tracking, computer vision and time series data, to enable clients to monitor and proactively manage plant process, logistics and engineering deliveries. You will join an existing application development team in a very much hands on role, the ideal candidate will have a logical thought process that will enable them to quickly digest the complex but rules based logic of clients workflow. This and technology stack fluency the manager hopes will mean you can move into a technical leadership role as quickly as possible propelling product roadmap and R&D pipeline forward. Skills Typescript expert with AWS including AWS Lambda, Kinesis and EventBridge. AWS CDK2 Python knowledge Confluence and JIRA Role The Senior Backend Software Engineer will join an existing software team reporting to the Chief Technology Officer. Working on a world class AWS event driven design that delivers high performing Artificial Intelligence and Machine Learning services. This will be a challenging and varied position developing new features and APIs, performance optimisation, CICD and test suite improvement, updating core software and infrastructure libraries used across many client services, supporting Data Science and deploying ML systems.

Head of Client Delivery Salary : £70,000 to £80,000 plus cash car allowance and bonus Location : Solihull A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in Solihull. This pivotal senior leadership position offers you the chance to shape and optimise client-facing delivery operations, ensuring exceptional service across all clients and regions. With a competitive salary of £70,000 to £80,000 plus a cash car allowance and bonus, this role provides an exciting opportunity for someone passionate about delivering excellence and driving continuous improvement. You will be empowered to lead high-performing teams, manage strategic accounts, and play a key part in the organisation's client engagement strategy. The company values flexibility, offering hybrid working arrangements and a supportive, collaborative culture where your professional development is prioritised. Enjoy a highly competitive salary package including a cash car allowance and performance bonus, reflecting the value placed on your expertise and leadership. Benefit from flexible hybrid working opportunities that support your work-life balance while enabling you to make a significant impact within a collaborative team environment. Take on a senior leadership role with real influence-overseeing cross-functional teams, managing strategic client relationships, and driving continuous improvement across the client delivery function. What you'll do: As Head of Client Delivery, you will play an instrumental role in shaping how clients experience the organisation's services from onboarding through ongoing partnership. Your day-to-day responsibilities will involve guiding multiple delivery managers and their pods towards shared goals while fostering an environment of collaboration and mutual support. You will be expected to review existing practices critically, identify areas for enhancement, and implement best-in-class procedures that drive both efficiency and quality. By proactively addressing challenges before they escalate and maintaining open lines of communication with both internal teams and clients, you will ensure that every interaction reflects the company's commitment to excellence. Your ability to coordinate across departments-particularly with IT transformation specialists and commercial leaders-will be essential in delivering integrated solutions that meet evolving client needs. Success in this role means not only meeting but exceeding expectations through thoughtful planning, empathetic leadership, and a relentless focus on continuous improvement. Lead, mentor, and standardise the efforts of all Delivery Managers and client delivery pods to ensure consistent high-quality service across all regions. Conduct an initial review of current processes and develop a comprehensive roadmap of priorities in alignment with the CEO's vision for client delivery excellence. Drive proactive, insight-led strategies that anticipate client needs and deliver measurable value throughout the customer journey. Own and manage senior-level client escalations, ensuring timely resolutions that reinforce trust and satisfaction among key stakeholders. Implement scalable Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and robust internal training frameworks to support operational consistency. Enhance cross-functional coordination by collaborating closely with technology, operations, and commercial teams to deliver seamless solutions at scale. Champion accountability, quality assurance, and continuous improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service standards are met or exceeded while identifying opportunities for further growth. What you bring: To excel as Head of Client Delivery, you will bring substantial experience from previous roles where you have overseen large-scale client delivery functions or similar senior positions. Your background should reflect not only technical proficiency but also a genuine passion for supporting others' growth through mentoring and coaching. You understand how to balance strategic oversight with hands-on involvement when needed-always keeping sight of broader organisational objectives while attending carefully to individual team members' needs. Your interpersonal skills set you apart; you communicate clearly yet sensitively across diverse audiences while remaining approachable even under pressure. Experience navigating hybrid work settings equips you to lead distributed teams effectively without sacrificing cohesion or morale. Above all else, your dedication to continuous improvement ensures that every process you touch becomes more efficient-and every person you work with feels valued. Extensive experience in client delivery or a similar senior leadership capacity within complex service environments is essential for this role. A proven track record of managing, developing, and nurturing high-performing teams who consistently achieve ambitious targets is required. Exceptional strategic thinking abilities combined with strong problem-solving skills enable you to navigate complex challenges effectively. Excellent communication skills-both written and verbal-are necessary for building rapport with clients as well as internal stakeholders at all levels. Demonstrated interpersonal sensitivity allows you to foster positive relationships based on trust, empathy, and mutual respect. Experience operating successfully within hybrid working environments shows your adaptability to modern workplace demands. A history of implementing scalable SOPs, SLAs, or training frameworks demonstrates your commitment to operational excellence. Ability to handle senior-level escalations calmly while maintaining focus on resolution ensures continued client satisfaction. Familiarity with cross-functional collaboration involving technology, operations, or commercial teams is highly desirable for this position. What sets this company apart: This organisation stands out as an industry leader committed to delivering outstanding value for its clients through innovative freight audit solutions. Employees benefit from a dynamic workplace culture that emphasises collaboration over competition-where knowledge sharing is encouraged at every level. The company invests heavily in professional development opportunities so that each team member can grow alongside the business. Flexible hybrid working arrangements allow you to tailor your schedule around personal commitments without compromising on career progression or impact. With clear pathways for advancement supported by experienced mentors who genuinely care about your success, this is an ideal environment for those who thrive when given responsibility coupled with meaningful support. What's next: If you are ready to take the next step in your career by leading an exceptional team dedicated to client delivery excellence, this opportunity awaits your application. Apply today by clicking on the link provided-your future as Head of Client Delivery starts here! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Project Manager Location: Sunderland (Hybrid working - 3 days in the office) Salary: £60,000 per annum A well-established, values-driven organisation based in Sunderland is looking to recruit a Senior Project Manager to join their newly formed PMO team. This role offers the opportunity to lead complex projects that support strategic transformation and service improvement initiatives within a collaborative and supportive environment. About the Role: You'll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation, planning, risk and change management, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, change management, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end life cycle, change impact assessment) Experience with IT solutions, especially CRM or ERP systems like Salesforce or MRI is desirable but not essential What You'll Get: Competitive salary of up to £60,000 31 days annual leave plus bank holidays, with option to buy additional days Early finish on Fridays and flexible hybrid working Free Health Cash Plan with access to private healthcare and wellbeing benefits Up to 10% pension contributions Salary sacrifice electric vehicle scheme and enhanced family leave Life assurance cover worth three times your salary Car mileage allowance for business use If you're ready to lead transformative projects in a values-driven organisation and contribute to meaningful change, this is the role for you. Interested? Submit your CV now to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Continual Improvement Manager 6 month FTC £60,000 - £69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our client is moving into a more SIAM based model and this role is to drive and deliver strategic change and the review of processes. Key Responsibilities: Lead the identification, development, and implementation of continual improvement initiatives across services, processes, and performance frameworks. Assure that SIAM operating model programmes adopt and embed best practice continual improvement approaches throughout transition and BAU phases. Monitor and assess improvement opportunities across programme outcomes, using data and insight to inform recommendations and actions. Collaborate with programme teams, service integrators, and suppliers to embed a culture of ongoing learning, optimisation, and innovation. Define, track, and report on KPIs, CSFs, and improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. ITIL v4 desirable. TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work-life balance. We have been placed on both lists for Great places to work & Best workplaces for Well-being and take pride in the work we have put in to creating a positive culture here at TXP. If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Position: Senior Business Intelligence Analyst (Digital and Engagement) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London, N4 with flexibility to work remotely Salary: Starting from £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical you ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, we ve embarked on a bold, strategic initiative to enhance our data capabilities. We re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams. To achieve this ambition, we ve developed a new technology infrastructure which we are calling Sage . We re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools Microsoft Dynamics). We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. Our Senior Business Intelligence Analyst Digital and Engagement sits within the Business Intelligence Engagement team. This role is focused on providing advanced data analysis and strategic support to enhance the MS Society s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation. This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards. The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels. Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. This role is responsible for: Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities. Working closely with the Digital and Content team to develop data analysis strategies that align with our goals. Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders. Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities. Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts. Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis. For this role we re looking for: Experience in data analysis or business intelligence roles, Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis. Experience in advanced analytics techniques to optimise engagement and marketing strategies. Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI Knowledge of data governance and privacy regulations (e.g., GDPR). Closing date for applications: 9am on Friday 25th July 2025 Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.

Job Title: Control Systems Project Manager Location: Ipswich - 5 days onsite initially Contract Type: Contract Day Rate: £600 - £650 - Outside IR35 Job Purpose: An experienced Control Systems Project Manager is required to lead and deliver high-impact projects across the Control Systems and Operational Technology (OT) domains. This role is focused on delivering key infrastructure and system enhancements aligned to regulated outcomes within the current price control period (ED2), with a forward-looking approach to future system readiness and integration (ED3). The position will oversee full project lifecycles, including control system upgrades, disaster recovery (DR) readiness, Cyber Assessment Framework (CAF) compliance, and digital infrastructure uplift initiatives. The successful candidate will play a key role in driving innovation, resilience, and visibility across network systems. Key Responsibilities: Project Delivery (Waterfall-Focused): Lead the end-to-end delivery of control system projects using structured Waterfall methodologies and gated lifecycle models. Develop and manage detailed project plans, Gantt charts, and work packages to ensure milestones are delivered on time and within scope. Drive requirement gathering , scoping , and technical planning with stakeholders and delivery teams. Monitor project budgets, dependencies, risks , and critical paths , implementing mitigation plans as needed. Stakeholder Engagement & Communication: Collaborate with internal technical teams, programme leads, and external suppliers to align on deliverables. Facilitate project boards, steering groups , and design workshops to ensure project buy-in and oversight. Provide clear, structured reporting to senior stakeholders and governance forums on status, issues, and progress. Cross-Function Coordination: Coordinate delivery across multiple interdependent control system and OT workstreams . Ensure proper integration of new technologies and functionality with existing control environments. Collaborate with 3rd party vendors on system upgrades, testing, and implementation. Compliance, Governance & Risk Management: Ensure all project activities align with industry regulations, cyber security frameworks (CAF) , and internal standards. Manage change control processes and documentation in line with stage-gate governance. Identify and manage project risks with proactive escalation and contingency planning. Continuous Improvement & Reporting: Support post-implementation reviews and capture lessons learned to improve future project delivery. Use project management tools such as MS Project , (url removed) , and ServiceNow for planning, status tracking, and approvals. Required Experience and Skills: Qualifications: Degree or equivalent qualification in Engineering , Technology , or Project Management . Project Management certifications (e.g., PRINCE2 Practitioner , APM PMQ , PMP ) preferred. Technical & Industry Knowledge: Understanding of Operational Technology (OT) environments, including SCADA, smart grids, and control platforms. Awareness of cyber risk frameworks such as the Cyber Assessment Framework (CAF) . Familiarity with infrastructure uplift, DR planning, and digital enablement projects. Project Management Expertise: Proven track record of managing complex projects using Waterfall and stage-gate delivery frameworks . Experience managing multiple projects simultaneously within a regulated or utility-based environment. Soft Skills: Strong stakeholder and vendor management skills. Excellent written and verbal communication for senior audiences. Ability to manage project complexity, shifting priorities, and technical interdependencies. Tools & Methodologies: Waterfall, PRINCE2, MSP (Managing Successful Programmes) Tools: MS Project, (url removed), ServiceNow, Excel

Business Development Manager Swansea 26587/400 30,000 - 40,000 plus bonus, pension and more. Benefits Package: A starting salary of between 30,000 - 40,000 Annual bonus scheme Company pension scheme 22 days holidays plus bank holidays Part of a large International Group, this successful manufacturer leads the way in R&D and solutions to industry. The business has developed over 150 variations are experiencing excellent progress in the market. They have exciting growth plans to double the turnover over the next 5 years and they are currently looking for a Business Development Manager to support this. Role & Responsibilities: Sales and Strategy Development: Proactively drive sales, targeting key sectors. Develop and implement strategic sales plans to achieve growth across various outreach channels (email, phone, virtual meetings, in-person visits). Identify and engage with decision-makers to generate new business opportunities. Relationship Building and Client Management: Build and maintain strong, long-term relationships with new and existing clients, acting as the main point of contact for high-level stakeholders. Follow up on quotations and leads, ensuring a high conversion rate from enquiries to sales orders. Knowledge, Skills & Experience: Proven sales and business development experience, ideally within the built environment, construction, or tech industries. Ability to engage with senior-level decision-makers, build rapport, and present complex solutions. Experience using CRM systems (Odoo, Salesforce, or similar) to manage sales pipelines and reporting. If you are interested in more information, please contact Sam Paynter. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

A leading MSP based in Central London seeks to bring an experienced Head of Project Management Office to join its Highly Accredited Operations. Responsibilities include Overseeing the Project Managers, Client Onboarding, and Projects Engineering Teams. The Project Management Office comprises x1 Senior Project Manager and x1 Project Manager. The Projects Engineering team consists of 7 engineers (x2 TDE, x3 PDE, x1 SharePoint Specialist, x1 Security Apprentice) and x2 Head of Services This role requires a balance of technical knowledge, leadership skills, and a strong focus on successful Project delivery, preferably within a Managed IT Services environment using PRINCE2 practices. This role would suit someone with hands-on experience running technical staff and delivering managed IT projects within an MSP IT Service Environment. The role requires 3 Days in the Office to ensure you drive the team and department forward this is a mandatory requirement and is non-negotiable. Requirements Key Responsibilities: • Part of the Senior Leadership and Technical Leadership Teams within the organisation • Work closely with PMO & Projects Engineering Teams to deliver Continuous Service Improvement to Client Onboarding experience and delivery of Managed IT Projects • Report directly to the CTO/Executive Management Team • Strategic Planning - Development of long-term goals for PMO Team members and the Department s engineering resources • Governance - Review PMO Processes (or lack of them) and put them in place together with procedures to ensure consistent project management practices • Project Resource Management - Overseeing allocation and management of resources across Projects to optimize efficiency and effectiveness • Project Resource Forecasting - Provide Project Resource Forecasting processes and methodologies to the Project Managers to use • Projects such as Client Onboarding and key Clients - Working on a small portfolio of projects, including Client Onboarding and preparing work plans for some key client projects • Project Quality Management - All projects should have quality management derived from client feedback at the closure stage and fed back into the Continuous Improvement Cycle • Continuous Improvement - Promote a culture of continuous improvement within PMO and the projects it oversees • Arrange Project Socials promoting the Fitz culture and fostering bonding between the project team as a whole • Liaise with the Helpdesk Manager for any operational handovers/matters as required Skills: • Hands-on Technical Experience in managing engineering teams for Managed IT Projects • PRINCE2 Framework knowledge to apply within the current Projects Department • Excellent interpersonal skills • Calm and effective communicator • Ability to prioritise own workload and meet tight deadlines • Excellent verbal and written communication skills in English • Excellent team worker with proven leadership and motivational qualities • Comprehensive experience in delivering medium and long-term Technical Projects • Positive customer service experience first approach Experience: • Strong understanding of Microsoft cloud technologies (Teams and Azure) • Strong understanding of Managing IT Security Projects using Microsoft stack of services • Relevant experience of 3+ Years in a similar role (preference given to candidates with UK MSP experience) • Working Experience with ITSM tools such as ConnectWise, BrightGauge, SmileBack, ITBoost, Service Now Qualifications: • A degree in an IT-related subject • PRINCE2 Practitioner Certification for Project Management • Microsoft Certifications would be a bonus Benefits • Bonus Scheme• Vitality Health Cover• Pension• Parking• Hybrid Working

Our client an award winning SAP partner are looking to significantly expand their SAP business across the UK and Europe. They are actively looking for a S/4HANA Finance Lead to join their growing team. If you're passionate about engaging in the full life cycle of SAP projects-from initial Pre-sales engagement to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions. They are looking for an experienced SAP S/4HANA Finance lead to join the UK SAP Practice. You will play a key role in delivering S/4HANA Finance transformation projects, supporting pre-sales, and enabling clients to realise business value through modern, scalable SAP solutions. This is a client-facing, hands-on role ideal for someone with a strong functional background and growing leadership capabilities. They focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of their business and where they invest heavily. British Nationals are preferred, and they may consider other candidates on exceptional situation. Key Responsibilities: Lead Pre-sales and Delivery of large SAP S/4HANA Finance implementations (FI/CO, AP, AR, AA, GL) across the full project life cycle Lead workshops with senior finance stakeholders to gather requirements and translate them into SAP solutions Configure and test SAP S/4HANA finance components in collaboration with technical and integration teams Contribute to solution design, functional specifications, and business process mapping Assist in pre-sales activities including demo preparation, RFP responses, and solution estimations Participate in cutover planning, data validation, and hypercare support during go-lives Remain up to date with latest SAP Finance innovations (eg Universal Journal, Fiori apps) Actively mentor junior consultants and support knowledge development within the SAP Finance team Experience & Skills Required: Extensive years of SAP Finance consulting experience, including 2-3 end-to-end S/4HANA implementations Strong hands-on experience in core Finance modules (FI, CO, AP, AR, GL, AA) In depth understanding of R2R and related finance processes in global enterprise settings Familiarity with SAP Fiori, Embedded analytics, and standard S/4 reporting tools Exposure to integration with MM, SD, or project systems is beneficial Comfortable working in a Matrix delivery team, with exposure to agile/waterfall methods Experience in creating client documentation, solution design, and test scripts Stakeholder & Soft Skills: Strong interpersonal skills and ability to collaborate across technical and business teams Clear communication style, able to present confidently to Finance Managers, Controllers, and Project Leads Proactive, quality-focused, and capable of working independently or under senior guidance Comfortable operating in a consulting environment with shifting priorities and multiple clients Tools & Methodologies: Experience with SAP Activate (or Legacy ASAP), and familiarity with agile delivery environments Hands-on exposure to tools like JIRA, Confluence, Signavio, or Solution Manager is advantageous Qualifications: Bachelor's degree in Finance, Accounting, IT, or a related discipline. SAP Certification in S/4HANA Financial Accounting or Management Accounting is highly desirable Additional qualifications like CIMA, ACCA, or CPA are a plus, but not mandatory Please send your CV in the first instance. Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, disability, or any other protected status or characteristic.

About The Role: We are partnering with a multi-award-winning, international product design brand that is seeking a charismatic and motivated Business Development Manager to spearhead their business development efforts in their London office. Our client is a leader in the field on an international level and works with top-tier names in the industry. You will have the opportunity to take ownership of a high-impact business development role in the architecture and interior design sector. You will be instrumental in generating and nurturing new business opportunities, building relationships with clients and suppliers, and representing the brand at a range of exciting industry events. The ideal candidate is someone who is genuinely enthusiastic about architecture, interiors, or interior products, and enjoys the sociable aspect of networking as well as tracking leads. With studios located in key cities around the world, the London office stands out for its sociable, inclusive atmosphere, generous benefits, and a year-round calendar of events. You will enjoy the guidance of senior leadership alongside the freedom to shape the role and make a tangible impact on the studio's commercial growth. Key Responsibilities Identify and develop new business opportunities through proactive outreach, networking, and strategic engagement Build strong relationships with architects, interior designers, developers, and other key decision-makers Attend industry events, exhibitions, and client functions to raise the studio's profile and drive lead generation Deliver engaging presentations and proposals tailored to potential client needs Maintain and grow existing client relationships with a focus on long-term value and upselling opportunities Collaborate closely with internal design and leadership teams to ensure a seamless handover of new projects Stay up to date on industry trends, competitor activity, and market opportunities Represent the studio as a knowledgeable and credible figure within the design and architecture sectors Travel across the UK for meetings and events as required Key Skills/Requirements: 2+ years of experience in business development, sales, or client relationship roles, ideally within architecture / design A confident, charismatic communicator with strong interpersonal skills Comfortable attending events, making introductions, and developing relationships in both formal and informal settings Strategic mindset with a commercial focus and an instinct for opportunity spotting A genuine passion for design, architecture, and interiors Motivated, self-sufficient, and excited by the opportunity to shape a role Strong presentation skills with the ability to represent the studio in a professional and engaging manner To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Business Development Manager - Strategic Fleet Management Solutions Location: UK-wide (Field-based) Midlands HO Salary: 60,000- 70,000 basic + performance-based bonus + company car + benefits OTE: Realistic 90,000- 110,000 (uncapped commission potential) Are you a commercially astute, strategically minded sales professional who thrives on solving complex operational challenges for major clients? Do you bring a track record of securing large-scale B2B contracts-whether across Crown Commercial Service frameworks, the NHS, or with logistics, retail, and utilities sector operators? If you're motivated by the opportunity to shape high-value service solutions-not just push product-and want to be part of a forward-thinking, growing business, this is the opportunity for you. About the Role This is a newly created senior-level Business Development position within one of the UK's leading fleet management providers. Backed by a European group and certified as a Great Place to Work, this business is scaling its Fleet Management division-focused on consultative, multi-year contracts across the commercial vehicle space. As a strategic BDM, you'll be empowered to: Lead the full-cycle acquisition of new business across sectors such as healthcare, infrastructure, 3PL/logistics, and government. Navigate complex, high-value tenders and framework bids (e.g. CCS RM6098, NHS SBS). Build tailored proposals with input from pricing, legal, engineering, and operational teams. Develop enduring relationships with procurement, finance, and fleet decision-makers. Close multi-million-pound, multi-year contracts with sustainable margin returns. Leverage frameworks and inbound opportunities while developing your own proactive pipeline. This role is 100% new business focused-but unlike typical transactional sales roles, success is measured in strategic wins, margin performance, and long-term client impact. You'll work alongside a respected Commercial Director and a collaborative internal team who are investing in innovation, telematics, ESG strategy, and fleet digitisation. What's In It for You Six-figure earning potential based on performance Ability to shape your own market approach and vertical focus Work with a business undergoing cultural and digital transformation Structured but flexible - full support with bid, legal, pricing, and CRM Be part of a company actively shaping the future of fleet intelligence and operational mobility. What We're Looking For You will bring: Proven success winning large, multi-year solution sales in B2B environments Deep understanding of public sector procurement and complex bidding (NHS, CCS, etc.) Experience in private sector sales-ideally within logistics, retail, utilities or similar Confidence engaging with senior stakeholders (finance, operations, procurement) Strong commercial, contractual, and negotiation skills Familiarity with CRM tools (Salesforce preferred) and structured pipeline management A proactive, strategic, and entrepreneurial approach Nice to have: Exposure to leasing, fleet, mobility, or compliance-led services Knowledge of ESG, ULEZ, Net Zero or vehicle compliance topics A strong network in transport, infrastructure, or public sector procurement circles Package & Rewards Basic Salary: 60,000- 70,000 (depending on experience) Bonus Scheme: Targeted 20% base, with potential for uncapped commissions on large wins OTE: 90,000- 110,000 realistic (potentially more for over-performance) Benefits include: Plug-in hybrid company car (Audi, Lexus or equivalent) Private health insurance 6% matched pension (salary sacrifice) 25 days holiday + bank holidays Wellbeing perks (PerkBox, buy holiday scheme, etc.) Apply Now If you're a high-performing, strategic thinker with a hunger for long-cycle dealmaking and the drive to shape lasting commercial partnerships, we want to hear from you. To apply, send your CV and a short message outlining your relevant experience. All applications will be treated in the strictest confidence. Please send your CV, quoting reference LX (phone number removed)

Business Development Manager - Strategic Fleet Management Solutions Location: UK-wide (Field-based) Midlands HO Salary: 60,000- 70,000 basic + performance-based bonus + company car + benefits OTE: Realistic 90,000- 110,000 (uncapped commission potential) Are you a commercially astute, strategically minded sales professional who thrives on solving complex operational challenges for major clients? Do you bring a track record of securing large-scale B2B contracts-whether across Crown Commercial Service frameworks, the NHS, or with logistics, retail, and utilities sector operators? If you're motivated by the opportunity to shape high-value service solutions-not just push product-and want to be part of a forward-thinking, growing business, this is the opportunity for you. About the Role This is a newly created senior-level Business Development position within one of the UK's leading fleet management providers. Backed by a European group and certified as a Great Place to Work, this business is scaling its Fleet Management division-focused on consultative, multi-year contracts across the commercial vehicle space. As a strategic BDM, you'll be empowered to: Lead the full-cycle acquisition of new business across sectors such as healthcare, infrastructure, 3PL/logistics, and government. Navigate complex, high-value tenders and framework bids (e.g. CCS RM6098, NHS SBS). Build tailored proposals with input from pricing, legal, engineering, and operational teams. Develop enduring relationships with procurement, finance, and fleet decision-makers. Close multi-million-pound, multi-year contracts with sustainable margin returns. Leverage frameworks and inbound opportunities while developing your own proactive pipeline. This role is 100% new business focused-but unlike typical transactional sales roles, success is measured in strategic wins, margin performance, and long-term client impact. You'll work alongside a respected Commercial Director and a collaborative internal team who are investing in innovation, telematics, ESG strategy, and fleet digitisation. What's In It for You Six-figure earning potential based on performance Ability to shape your own market approach and vertical focus Work with a business undergoing cultural and digital transformation Structured but flexible - full support with bid, legal, pricing, and CRM Be part of a company actively shaping the future of fleet intelligence and operational mobility. What We're Looking For You will bring: Proven success winning large, multi-year solution sales in B2B environments Deep understanding of public sector procurement and complex bidding (NHS, CCS, etc.) Experience in private sector sales-ideally within logistics, retail, utilities or similar Confidence engaging with senior stakeholders (finance, operations, procurement) Strong commercial, contractual, and negotiation skills Familiarity with CRM tools (Salesforce preferred) and structured pipeline management A proactive, strategic, and entrepreneurial approach Nice to have: Exposure to leasing, fleet, mobility, or compliance-led services Knowledge of ESG, ULEZ, Net Zero or vehicle compliance topics A strong network in transport, infrastructure, or public sector procurement circles Package & Rewards Basic Salary: 60,000- 70,000 (depending on experience) Bonus Scheme: Targeted 20% base, with potential for uncapped commissions on large wins OTE: 90,000- 110,000 realistic (potentially more for over-performance) Benefits include: Plug-in hybrid company car (Audi, Lexus or equivalent) Private health insurance 6% matched pension (salary sacrifice) 25 days holiday + bank holidays Wellbeing perks (PerkBox, buy holiday scheme, etc.) Apply Now If you're a high-performing, strategic thinker with a hunger for long-cycle dealmaking and the drive to shape lasting commercial partnerships, we want to hear from you. To apply, send your CV and a short message outlining your relevant experience. All applications will be treated in the strictest confidence. Please send your CV, quoting reference LX (phone number removed)

FIND are proud to be working in partnership with a world-class training and apprenticeships provider to recruit two passionate, dedicated and proactive Business Development Professionals. Working for a Warrington based organisation, the successful candidate will be office based 3 days per week and spend Monday's and Fridays working from home. With 25 years of extraordinary experience behind them, our client have helped many well-known B2B organisations in the UK to take control of their continuous professional development through commercial training and Sales and Management focused Apprenticeships. Whether you have 6 months or 25 years worth of experience, If you have a passion for developing new business into long term successful accounts, we would love to hear from you. The role Within the business development team, you are responsible for proactively targeting large corporate end users nationally to propose and present our L&D proposition. From virtual meetings to presentations, through to account retention and growth, the role is super varied and requires a high level of adaptability and professionalism. We work at a senior level with our clients, so your ability to present at board level is essential. As a Business Development Manager, you will: Be passionate about learning and development and the value of apprenticeships, with a desire to develop and inspire others. Have experience and competence in B2B Sales and present a professional, credible, and knowledgeable approach. Develop and maintain a strong pipeline of new opportunities through prospecting and referrals. Work with stakeholders and line managers to provide timely updates on programme performance. Regularly facilitate employer reviews to discuss new projects Attend client meetings, presentations, information and launch sessions. Contribute to the team success, working closely with the Sales Manager, Managing Director, Quality and Curriculum departments to deliver an outstanding learner experience. Work autonomously to ensure weekly KPIs, expectations and tasks are completed in a timely manner. To promote genuine equality, diversity and well-being in all aspects of apprenticeship delivery and take responsibility for the health, safety and safeguarding activities applicable to the role as set out in the organisation s policy statements. Benefits of the role Quarterly uncapped bonus scheme Contributory pension scheme 25 days holiday per year, increasing to 27 after two years' service Employee benefits scheme Incentives and rewards

Job Title: Technical Account Manager Location: Newbury Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: We are seeking a Technical Account Manager to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders, provide proactive technical support, and identify opportunities for service improvement and growth. Responsibilities: Client Engagement & Relationship Management Act as the primary technical contact for assigned clients and maintain trusted relationships with key stakeholders. Lead regular service reviews, including quarterly business reviews and roadmap discussions. Ensure Account Managers deliver high-quality service and identify opportunities for growth. Technical Strategy & Advisory Gain an in-depth understanding of client IT environments, business priorities, and challenges. Offer expert guidance on IT best practices, solution optimisation, and innovative technology adoption, including cloud services, cybersecurity, and workplace technologies such as Microsoft 365, Azure, AWS, and Google Cloud Platform. Translate technical concepts into business-aligned language for non-technical stakeholders. Advise on emerging technologies like AI and machine learning, and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification Use data analytics and CRM systems to identify upselling and cross-selling opportunities. Collaborate with the sales team to develop technical proposals tailored to client needs. Provide technical insights during license and renewal negotiations. Promote new products and services, ensuring all potential growth opportunities are explored. Maintain regular pipeline forecasts for both your clients and your team. Mentorship Mentor Account Managers on technical alignment appropriate to their accounts. Work with the Director of Sales Ops & Customer Success to maintain and optimise the tech stack. Compliance & Security Maintain a solid understanding of Information Security Management Systems (ISMS) and ensure compliance with data protection policies and regulations. About you: Experience: Proven experience as a strategic IT advisor to senior clients, ideally as a TAM, Solutions Consultant, or Engineer. Strong background in IT infrastructure, cloud services, cybersecurity, and modern workplace technologies. Experience in MSP and IT sales, developing new business, managing client relationships, and leading sales initiatives. Ability to lead client-facing discussions focused on both business needs and technological solutions. Commercial awareness with a knack for identifying value-based solutions. Extensive experience managing large client accounts, translating technical concepts for non-technical stakeholders, and influencing decision-makers. Proficiency with CRM systems, using data to manage client relationships and optimise sales. A degree or equivalent is highly desirable. Personal Attributes: Friendly, professional, and commercially astute. Strategic, excited about tech, and able to engage stakeholders. Strong written and verbal communication skills, especially when explaining technical issues to non-technical clients. Clear and frequent communicator who values problem-solving and learning. Disciplined and able to prioritise and execute tasks under pressure Why join us? Work-life balance is the norm, not a perk. Enjoy a fun, productive environment with a supportive team. Workplace pension provided. Access to comprehensive in-house and external training. Competitive salary reflecting your skills and experience. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Support Analyst, IT Advisor, IT Account Manager, SQL, Technical Account Manager, Solutions Consultant, Customer Success Executive, Customer Excellence Manager, Client Support, IT Services Manager, IT Sales Account Manager, may also be considered for this role.