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Scottish Water is seeking a Senior Azure Cloud Engineer in Scotland (Edinburgh or Glasgow) to shape our cloud platform. You will design, implement and optimize Azure infrastructure, establish landing zones, networking and security, and collaborate with cross-functional teams to align with business goals. You will mentor colleagues, drive cloud best practices, and contribute to a cloud-first transformation enabling reliable public services across Scotland.

Account Executive - SAP Academy for Customer Success - UK (Hybrid) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. Who You'll Become The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions. What You'll Do As an Account Executive within the SAP Next Gen Academy for Customer Success, you will be responsible for the following: Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. Immersed yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE) SSE focus areas: SAP Finance & Spend Management (F&S) - Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications. SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains. What You Bring 2-3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes. Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions. A cooperative and productive approach to working relationships, internally and externally. A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. Proficiency in English to engage with our global and local network. AI focus areas: (AI Adoption Mindset, Agentic AI Day-to-Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies-especially artificial intelligence-paired with a results-oriented approach and the courage to take initiative. About SAP Academy for Customer Success The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world class cloud solutions-all while learning in a dynamic environment and earning competitive pay and benefits. Hybrid work setup: Three days a week in the office or on-site with customers or partners. The program will include a practical and immersive portion in San Ramon, California, over approximately four weeks across two trips. During intensive phases of the program, participants are expected to be fully engaged and present to ensure maximum learning and success. Vacation will not be approved during critical times of the program. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . We ultimately believe in unleashing all talent and creating a better world.

Scottish Water is seeking a Senior Azure Cloud Engineer in Scotland (Edinburgh or Glasgow) to shape our cloud platform. You will design, implement and optimize Azure infrastructure, establish landing zones, networking and security, and collaborate with cross-functional teams to align with business goals. You will mentor colleagues, drive cloud best practices, and contribute to a cloud-first transformation enabling reliable public services across Scotland.

This role is an entry point into the SRE team. You'll work directly alongside senior engineers, learning how we operate production environments, instrument systems with Datadog, and respond to incidents. From the start you'll contribute to real work, monitoring customer environments, writing runbooks, supporting infrastructure changes, with progressively more ownership as your confidence and knowledge grows. Responsibilities Monitor customer AWS and Azure environments using Datadog, learning to triage alerts, identify signal from noise, and escalating with context. Support incident response workflows alongside senior engineers, contributing to post mortem documentation and remediation tracking. Assist with Datadog onboarding and instrumentation for new customers: agents, integrations, dashboards, monitors, and log pipelines. Support infrastructure as code work (Terraform) for provisioning and configuration changes across customer accounts, under senior review. Write and maintain runbooks and operational documentation, clear, accurate, and usable by anyone on the team at 3 am. Participate in proactive reliability reviews: alert tuning, capacity checks, dependency mapping, with guidance from senior engineers. Contribute to internal tooling and AI assisted automation initiatives as part of the wider engineering team. Communicate directly with customers on day to day operational queries with a professional, calm, and clear style. Qualifications - Must Have A degree in Computer Science, Software Engineering, or a related technical discipline or equivalent demonstrable self taught fundamentals. Comfort with scripting in Bash, Python, or similar; you've automated something, even if small. Understanding of core observability concepts: what metrics, logs, and traces are and what they tell you. Awareness of cloud fundamentals; you know what EC2, S3, VPCs, and load balancers do, even without production experience. Clear written and verbal communication; you'll be in customer facing situations from early on. Right to work in the UK without sponsorship. Qualifications - Nice to Have Any hands on Datadog experience, trial, personal project, or university lab. Terraform or any infrastructure as code exposure. Docker or Kubernetes, even containerising a personal project counts. A cloud certification (AWS Cloud Practitioner, Azure Fundamentals, or equivalent). Experience in a customer facing environment, even outside tech. Any personal projects involving monitoring, automation, or infrastructure. Benefits 25 days holiday + bank holidays plus a paid day off in your birthday month, taken in the month it falls. Holiday grows with tenure: +1 day per year after your second work anniversary, up to 28 days total. Enhanced maternity pay: 26 weeks at your full basic salary. Enhanced paternity pay: 2 weeks at your full basic salary. Datadog, AWS, and Azure certifications paid by the company, contractual, not discretionary. AI tooling certifications also funded, staying current is part of the role. Flexible working requests from your first day of employment, statutory right, supported in full. Company provided laptop and peripherals, set up before you start. On call allowance (in addition to base salary): SREs join a shared rota, typically one week in five or six, reducing as the team grows. Paid £500 per on call week, which works out at roughly £5-6k a year on top of salary, varying with the rota size. Base salary DOE. Remote first. UK based, async friendly. Certs funded. Tech Stack Datadog Core observability platform. AWS primary cloud, multi account. Azure secondary cloud workloads. Terraform infrastructure as code. GitHub Actions CI/CD pipelines. Python / Bash automation & tooling.

The delivery function at Critical Cloud needs to be built, not inherited. You'd be the first Graduate DM, working directly with the COO to build the processes, documentation, and customer relationships that hold the whole operation together. Real ownership from week one. Not a training programme. About the Role Critical Support is our flagship managed service. This role owns the delivery of it, keeping customers informed, SLAs on track, and the operational engine running smoothly. It's the connective tissue between our SRE team and the customers they serve. We are the world's first "Powered by Datadog" accredited MSP, a Datadog-native cloud managed service provider built for European tech-led SMBs. Our founders have scaled and exited multiple technology businesses. We operate lean, move fast, and take observability seriously. This is a graduate-entry delivery management role working directly under Andrew Phillips, COO. You'll own the customer-facing side of service delivery, onboarding, reporting, service reviews, escalation management, and the processes that hold everything together. You won't be writing Terraform, but you'll need to understand what our engineers are doing well enough to represent it to customers and flag when something's off. What You're Delivering 24/7 observability across customer infrastructure. Alerts, dashboards, and SLOs configured and maintained by our SRE team. Cloud Operations Managed AWS and Azure environments. Incident response, change management, and infrastructure operations on behalf of the customer. Structured SEV-based incident response with postmortem discipline, customer communications, and SLA accountability under our IMS framework. What You'll Do Own the end-to-end delivery experience for a portfolio of Critical Support customers, you're the face of the service Lead customer onboarding: coordinate across SRE, commercial, and the customer's technical team to get new accounts live and well-instrumented Run monthly and quarterly service reviews, preparing reporting packs, presenting SLA/SLO performance, and identifying improvement actions Track and manage service delivery against contracted SLAs, escalating to the SRE team and COO when at risk Act as the first escalation point for customer concerns, triaging, communicating, and coordinating resolution without technical hand-holding Maintain the change management calendar: coordinating planned changes, customer approvals, and CAB participation in line with our ISO 27001 IMS Own service delivery documentation, runbooks, onboarding packs, RACI matrices, and meeting records, kept accurate and audit-ready Work with the COO on service improvement initiatives: identifying patterns in incidents, customer feedback, and operational metrics to sharpen delivery Support the commercial team with renewal and upsell context, you'll know your customers better than anyone Contribute to developing and refining Critical Cloud's delivery processes as we scale the customer base Service Lifecycle Ownership Highlighted stages are where you have primary ownership. Customer Onboarding Service Governance Reporting & Reviews Renewal & Growth Metrics You'll Own SLA Adherence Customer Health CSAT & NPS Onboarding Time to Live Days from contract to monitored Retention Net Revenue Retention Renewals & expansions Requirements A degree in any discipline, Business, Management, Engineering, or Computer Science all fit well Exceptional written and verbal communication, you'll be in front of customer CTOs and technical teams Natural organisational instinct: you track things, follow up without being chased, and hate loose ends Comfortable working with data: producing reports, spotting trends, and presenting findings clearly Tech-literate enough to understand what our SREs are doing, curiosity matters more than deep knowledge Right to work in the UK without sponsorship Nice to Have Placement year or internship in a technical or IT services environment Awareness of service management or structured delivery practice Experience with project or service management tooling (Jira, Linear, Notion, or similar) Familiarity with cloud concepts, AWS, Azure, or basic infrastructure principles Exposure to ISO 27001 or similar compliance/governance frameworks Any customer-facing work experience, even outside tech Who Thrives Here The best delivery managers we've worked with share one trait: they make complexity invisible to customers. When something goes wrong, the customer hears from you before they notice. When something's at risk, you've already escalated internally. You're not a gatekeeper, you're the person who makes sure both sides of the relationship get what they need. You'll be working directly with Andrew Phillips, COO, someone who has built and scaled a managed service before. You'll get real exposure to how a cloud MSP operates commercially and operationally, not a training programme or a shadow role. Expect to be given genuine ownership fast. This isn't a purely administrative role. You'll be expected to develop a real working knowledge of cloud infrastructure, Datadog, and SRE practice over time, not to become an engineer, but to be a credible partner to the customers and technical teams you're working with every day. Start Graduate Delivery Manager Year 1-2 Delivery Manager Critical Support Year 2-3 Senior DM or Head of Delivery Year 3+ VP Delivery or Customer Success Base salary DOE Remote -first UK-based, async-friendly Certs funded 25 days holiday + bank holidays plus a paid day off in your birthday month, taken in the month it falls Holiday grows with tenure: +1 day per year after your second work anniversary, up to 28 days total Enhanced maternity pay: 26 weeks at your full basic salary Enhanced paternity pay: 2 weeks at your full basic salary Datadog awareness, AWS, and Azure certifications funded by the company, you need platform literacy to do this role credibly, and the company pays for it. Contractual, not discretionary. Flexible working requests from your first day of employment, statutory right, supported in full Company-provided laptop and peripherals, set up before you start How We Work Customer First Every decision about how you run a service review or handle an escalation should start with: what does this look like from the customer's side? If the customer doesn't know we're working on their problem, we're not communicating enough. Own the Problem When a customer raises an issue, you don't pass it to the SRE team and wait. You track it, update the customer proactively, and elevate if it's not moving. Problems don't get passed along, they get owned until they're resolved. Earn Trust by Delivering Every SLA report and service review is a moment where the customer decides whether to trust us with more. Consistency builds that trust. Deliver on the basics, every time, and the relationship compounds. Move with Urgency A slow response to a customer question creates anxiety that compounds. Even "we're looking at it" is better than silence. Speed of communication is itself a service quality metric, and it's one you own directly. Join the pipeline We're not actively hiring right now, but we keep applications on file. The cover letter matters most: tell us what draws you to delivery management in a cloud MSP context, and how you think about keeping customers and technical teams aligned. No templates. Pipeline open Cover letter required Direct to founders

Rail Systems Engineer Profile A rapidly growing multidisciplinary consultancy, helping to make rail improvements happen for local communities up and down the country. Across a variety of sectors - including rail, highways, utilities and aviation have a fantastic opportunity for a Multidisciplinary Rail Systems Engineer to support the delivery of projects. Due to the nature of the projects candidates need to be based in Manchester to be considered and willing to trave to Birmingham on occation. The projects mainly focus on the early-stage design covering concept, to prefferred option. The role will require contribution to strategy, feasibility and concept studies through developing and assessing options against client objectives, cost, programme and deliverability criteria. Working within multidisciplinary teams, the role involves coordinatingand reviewing outputs across civil, structural, track, signalling, OLE, M&E and telecoms disciplines to ensure a coherent, integrated design approach, ensuring that all rail systems are considered, designed, implemented and able to be maintained in accordance with client requirements, industry standards, safety regulations, and project objectives and contribute to the successful delivery of rail projects by applying systems engineering principles. The role will provide the day to day support to projects supporting the Senior Engineering Team to generate and provide the required technical output for the project. Key Responsibilities Applying the company processes from the integrated management system (IMS) Applying engineering processes across the project lifecycle, including requirements management, design, integration, verification, validation and acceptance Applying relevant standards and regulations to the work being undertaken Considering health, safety and welfare and record and maintain for the project, contributing to engineering safety management Developing and maintain requirements, specifications, interface documentation and technical reports Managing technical interfaces between rail subsystems Supporting integration activities across signalling, communications, infrastructure, control systems, and other rail disciplines as applicable Reviewing and assess engineering designs to ensure compliance with project requirements, applicable standards, and industry best practice Supporting design reviews, hazard identification workshops, and technical assurance activities Identifying and managing technical risks and opportunities throughout the project delivery Liaise with clients, stakeholders, suppliers, contractors, operators, and regulatory bodies Providing technical support and guidance to project teams and stakeholders Participating in client meetings, technical workshops, and project reviews Supporting the resolution of technical issues and interface challenges. Essential Requirements for the Rail Systems Engineer role Degree in a relevant engineering discipline (civil, structural, mechanical, electrical, systems or rail engineering) Be chartered or working towards chartership or professional qualification with a recognised institution Have a clear understanding of rail systems (civils, track, signalling, OLE, M&E, telecoms) and how they interface with each other Experience managing technical interfaces and multidisciplinary engineering activities Knowledge of rail industry standards, regulations, and assurance processes including PACE Knowledge of rail industry roles and responsibilities with regard to engineering assurance Knowledge of engineering lifecycle Health, safety and welfare knowledge including understanding of CDM 2015 and able to apply in project situations Cost awareness and appreciation Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to produce high quality, clear and literate technical documentation and reports. Desirable Requirements Consultancy or client-side experience Experience in early-stage projects from strategy/concept through to preferred option Experience working on rail and wider infrastructure projects Knowledge of requirements identification and management processes. Senior Project Manager Salary / Package Salary Circa £52,000 - £58,000 per annum negotiable dependent on experience plus; 25 days holiday + Bank holidays. Yearly profit share bonus. Income protection and life insurance The option to buy and sell annual leave Corporate Eyewear scheme. Private Medical Insurance Paid professional subscriptions. Competitive pension. For further information and to apply for this Rail Systems Engineer opportunity get in touch now. Navartis are an equality and diversity recruitment agent and employer. Service advertised by Navartis are that of an Employment Agency/Business

Role Purpose Support Energy Insights & Analysis (EIA) and Future Energy Scenarios (FES) by delivering high quality analysis, dashboards and data products on NESO's Data & Analytics Platform (DAP) using Palantir Foundry. The role focuses on transforming complex energy system data into trusted insights that inform modelling, scenario development and strategic decision making. Key Responsibilities Perform exploratory and structured analysis on large, complex datasets (time series, scenario, market, network and policy data) Support EIA/FES modelling teams by preparing, validating and analysing input and output datasets Develop reproducible analysis workflows using SQL and Python within Foundry Produce clear, well structured insight packs, visualisations and narratives for senior and non technical stakeholders Work closely with Data Scientists, Data Engineers and Modellers to align analysis with business and policy questions Ensure data outputs meet quality, governance, lineage and assurance requirements Contribute to continuous improvement of analytical standards, templates and reusable assets across EIA/FES Strong experience in SQL and data analysis using Python Experience analysing time series and multi source datasets Strong data visualisation and storytelling skills Ability to explain analytical findings clearly to non technical audiences Experience in energy systems, utilities, infrastructure or public sector analytics Familiarity with scenario analysis, modelling outputs or forecasting concepts Experience working in assurance led or regulated environments Understanding of DAP and Foundry concepts (data products, lineage, governed analytics) Ways of Working Strong partnership with modelling, policy and digital teams Focus on accuracy, transparency and reusability

Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Details:Cubic Transportation Systems (CTS) is a global leader in intelligent transportation solutions, specializing in technologies that make public transit more efficient, accessible, and user-friendly. A significant feature is providing Fare and Payment card services to government and municipal customers across the globe.Job Summary:As Member of the Cubic information security team, you will provide security compliance support for production transaction processing environments. Evaluate posture of security controls and operating environment to ensure compliance with organization security policies and controls. Plans and prepares the scope of IT compliance evaluation programs across the organization and isolates potential risks or liabilities and develops mitigation plans. Partners with external auditors to coordinate and facilitate PCI-DSS, ISO 27001, etc. compliance/audit efforts. This position typically works under limited supervision and direction. Candidates for this position will regularly exercise discretionary and substantial decision-making authority.RESPONSIBILITIESEssential Job Duties and ResponsibilitiesPerform as the recognized Subject Matter Expert on Security Risk Assessment methodology, policy, strategy and processes.Facilitate all security audit operations, including scheduling, vendor coordination, program, and stakeholder coordination.Responsible for coordination with the Internal/External Auditors and Information Technology teams to successfully complete periodic audits. Works independently to schedule and conduct control walk through meetings and address follow up procedures to ensure all stakeholders understand duties and responsibilitiesLead the design and control reviews and assessments to support continuous compliance with security policies and standardsManage security review processes for all solutions to ensure they their design and implementation meets compliance requirements - including PCI-DSS, ISO 27001, SOC 1 & SOC 2 and other regional requirements Document and actively communicate any areas where the solutions and processes are not fully compliant.Identify and report significant information security risks associated with applications, development, networking, data centers, Cloud and physical IT infrastructure, vendors and other third parties.Identify stakeholders in remediation of compliance gaps and actively escalate issues to them in a constructive manner that helps them understand the actions required. Work to gain acceptance of responsibility and track progress towards remediation. Actively manage escalation as needed if solutions are not resolved in a timely manner.Work with system operators and security subject matter experts to communicate system compliance gaps and develop acceptable remediation plans.Capture compliance gaps and remediation plans in the OneTrust GRC system. Plans, reviews, and performs (as needed) controls monitoring around complex customer facing systems using the One Trust.Liaisengage with Cubic customers and Security Teams to build positive relationships and outcomesSupports efforts to educate Security Management and Security Team Members in compliant IT processes and controls. Prepare and maintain process and control documentationAid in the development of solutions to problems identified during audits and translates these solutions into practical recommendations. Partner with Operations and Engineering Teams to ensure timely and acceptable remediation of issues.Follow up on recommendations and appraises corrective actions taken to improve deficient conditions. To the greatest extent possible, ensure all Corporate Standards, SDLC, Change Management, and risk governance protocols are followed.Review vendor contracts and SOC reports to evaluate the impact on the company's controls. Coordinates with third party vendors where appropriate.General Duties and Responsibilities:Reliably demonstrate accountability for work assignments and proactive communications about issues and status. A strong history of proactively identifying effective solutions for challenges.Able to reliably demonstrate ethical behavior and accurate communications even when complex factors are involved.Able to operate in a professional manner, even in tense or continuous with Cubic's Quality Management SystemComply with Cubic's quality, health, safety, and security policies.Support the company's strategic objectives and collaborate across with Cubic Human Resources ProceduresSKILLS/EXPERIENCE/KNOWLEDGEEssential:Strong written and oral communication skills in English, with capability to use Microsoft Office solutions. Ability to effectively and openly collaborate with team members clients, IT management, staff, and business units in a cross functional and matrixed IT organizationComfortable working with staff at all levels and in other geographical locations within the organizationFamiliarity with PCI DSS 4, ISO , and or SOC I/II requirements and audits.Expert level experience collaborating with stakeholders and solution providers in a cross functional and matrixed IT organization. Able to adapt style efforts to persuade in delivering messages that relate to the wider business. Is frequently called on to advise others on complex matters and may be accountable through team for delivery of business targets.Exhibits advanced wide- ranging experience, using in- depth professional knowledge, acumen, concepts and company objectives to develop, resolve complex models and procedures. Provides solutions to issues in creative and effective ways. Understands the interrelationships of different disciplines. Directs the application of existing principles and guides development of new policies and ideas.Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Determines methods and procedures on new assignments. Exercises judgment in selecting methods, evaluating, adapting complex techniques and evaluation criteria for obtaining results.Desirable:Deep understanding of security risks and threats as they relate to the company's operating environments.QUALIFICATIONSEssential:Experience in services or IT systems in a mission critical setting.University degree in Computer Science, Engineering, or other technical fields, or Business Administration with relevant IT work experience.Experience working in IT security and/or Payment Card processing systems. Strong understanding of technical concepts, as well as demonstrated ability to understand complex internally developed systems.The candidate must reside within commuting distance from CTS offices in, and be able to periodically travel within the region.DesirableRelevant security or IT compliance certification in one or more areas, such as CISA, CRISC, CCSK, CCISSP, GIAC, PCI-ISA/QSA or equivalent.Knowledge of or willingness to learn information security best practices as it pertains to Open Payments, Mobility as a Service, data classifications, Microsoft Azure, AWS (or similar) cloud security and infrastructure, Web infrastructure security (Applications and APIs), Network security tools (IDS/IPS, firewalls, etc.), Encryption technology and implementation, Database security, Operating system security and hardening, vulnerability assessment tools and writing risk mitigation plans according to the assessment, and SIEM and FIM solutions.Worker Type:EmployeeWe are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Cloud Operations Engineer Location: Cheltenham Salary: Competitive salary and package dependent on experience+ shift work Career Level: We are hiring at levels - Analyst & Senior Analyst Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. Note: The above information relates to a specific client requirement The Accenture secure cloud infrastructure support team are using cutting-edge cloud technologies in an internet-disconnected environment to support Critical National Infrastructure from a secure site in Cheltenham. You would support day-to-day operations and provide first-level infrastructure and platform engineering support to a secure government client. This team will operate a 24/7/365 rota, and successful candidates will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota. We anticipate this to commence within the first 3 months of joining. As a Cloud Operations Engineer you will: Provide frontline support to secure cloud users to troubleshoot and resolve critical technical issues. Manage tickets that track user queries and requests for support to document effective diagnosis, resolution, or escalation. Develop product knowledge in cutting-edge air-gapped cloud technology to support users with how-to questions. Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads. The following skills and experience are essential for this role: Experience in working with computer systems and computer networks, specifically with the Linux operating system. A willingness to learn new deep skills in air-gapped cloud architecture and operations. Experience in a production support / operations role to ensure a live service for users. Experience with IaC tools including TerraForm. Experience with Kubernetes. Experience with troubleshooting issues and identifying potential bugs or failures. Experience with understanding network architectures and troubleshooting network-related issues using Linux tools. What is in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

We're growing the customer base and the delivery function needs to scale with it. This isn't a shadow role or a training programme, you'll own a portfolio of accounts from day one, working directly with the COO to raise the bar on how we deliver Critical Support. If you've got experience running customer relationships in a technical services environment and you want real ownership, this is the role. About the Role Critical Support is our flagship managed service: 24 7 cloud operations for tech-led businesses, with Datadog at the core. This role owns the delivery of it: keeping customers informed, SLAs on track, and the operational engine running smoothly. We are the world's first "Powered by Datadog" accredited MSP, a Datadog-native cloud managed service provider built for European tech-led SMBs. Our founders have scaled and exited multiple technology businesses. We operate lean, move fast, and take observability seriously. You'll manage a portfolio of Critical Support customers, sitting between our SRE team and the engineering leaders, CTOs, and platform teams on the customer side. You bring the service together: onboarding new accounts, running service reviews, managing escalations, and making sure customers consistently get the value they contracted for. You don't need to be an engineer, but you do need enough technical understanding to represent what our SREs are doing credibly and to know when something deserves more urgency than it's getting. What You're Delivering 24/7 observability across customer infrastructure. Alerts, dashboards, and SLOs configured and maintained by our SRE team. Cloud Operations Managed AWS and Azure environments. Incident response, change management, and infrastructure operations on behalf of the customer. Structured SEV-based incident response with postmortem discipline, customer communications, and SLA accountability under our IMS framework. What You'll Do Own the end-to-end delivery experience for a portfolio of Critical Support customers, you're the face of the service Lead customer onboarding: coordinate across SRE, commercial, and the customer's technical team to get new accounts live and well-instrumented Run monthly and quarterly service reviews, preparing reporting packs, presenting SLA/SLO performance, and agreeing improvement actions Track and manage service delivery against contracted SLAs, escalating proactively before breaches occur rather than explaining them after Act as the first escalation point for customer concerns, own the problem, coordinate resolution, communicate throughout, and close the loop Maintain the change management calendar: coordinating planned changes, customer approvals, and CAB participation in line with our ISO 27001 IMS Own service delivery documentation, onboarding packs, runbooks, RACI matrices, and meeting records, kept accurate and audit-ready Identify patterns across your portfolio, recurring incident types, customer risk signals, onboarding friction and bring improvement proposals to the COO Feed renewal and expansion context to the commercial team, you'll have the clearest view of customer health and unmet needs Help shape the delivery practice as we scale: what we do for five customers needs to work cleanly for twenty Service Lifecycle Ownership Highlighted stages are where you have primary ownership. 01 Customer Onboarding 02 Service Governance (internal references to stages) 05 Reporting & Reviews 06 Renewal & Growth Metrics You'll Own SLA Adherence Customer Health CSAT & NPS Onboarding Time to Live Days from contract to monitored Retention Net Revenue Retention Renewals & expansions Must Have 1-3 years of experience in a customer-facing role, delivery management, account management, service management, or similar in a technical or IT services context Proven ability to manage multiple customer relationships simultaneously without losing attention to detail Strong written and verbal communication, you'll be presenting to customer CTOs, technical leads, and executive stakeholders Experience producing and presenting service reports, SLA summaries, or similar operational documentation Comfortable working across technical and commercial teams: you understand enough to translate between them Organised and self-directed, you track your own commitments, follow up without being chased, and close loops Right to work in the UK without sponsorship Nice to Have Experience in a managed service provider, cloud consultancy, or IT services environment Exposure to cloud infrastructure concepts, AWS, Azure, or equivalent, sufficient to follow a technical conversation Familiarity with ISO 27001 or service management and structured delivery practice Experience with service management or project tooling (Jira, Linear, Notion, or similar) Any direct experience with Datadog or comparable observability platforms Who Thrives Here The best delivery managers share one trait: they make complexity invisible to customers. When something goes wrong, the customer hears from you before they notice. When something's at risk, you've already escalated internally. You're not a gatekeeper, you're the person who makes sure both sides of the relationship get what they need, every time. You don't need to come from a cloud background. You need to be technically curious enough to understand what our engineers are doing and to know when to push back on technical timelines that don't add up. That credibility is built over time, and we'll support it with funded certifications. This role reports directly to Andrew Phillips, COO. You'll have real visibility into how the business operates commercially and operationally, and genuine influence over how the delivery practice evolves as we scale. Start Junior Delivery Manager Year 1-2 Delivery Manager Critical Support Year 2-3 Senior DM or Head of Delivery Year 3+ VP Delivery or Customer Success Base salary DOE Remote -first UK-based, async-friendly Certs funded 25 days holiday + bank holidays plus a paid day off in your birthday month, taken in the month it falls Holiday grows with tenure: +1 day per year after your second work anniversary, up to 28 days total Enhanced maternity pay: 26 weeks at your full basic salary Enhanced paternity pay: 2 weeks at your full basic salary Datadog, AWS, and Azure certifications funded by the company, contractual, not discretionary Flexible working requests from your first day of employment, statutory right, supported in full Company-provided laptop and peripherals, set up before you start How We Work Customer First Every decision about how you run a service review or handle an escalation starts with: what does this look like from the customer's side? If the customer doesn't know we're working on their problem, we're not communicating enough. Own the Problem When a customer raises an issue, you don't pass it to the SRE team and wait. You track it, update the customer proactively, and elevate if it's not moving. Problems don't get passed along, they get owned until they're resolved. Earn Trust by Delivering Every SLA report and service review is a moment where the customer decides whether to trust us with more. Consistency builds that trust. Deliver on the basics, every time, and the relationship compounds. Move with Urgency A slow response to a customer question creates anxiety that compounds. Even "we're looking at it" is better than silence. Speed of communication is itself a service quality metric, and it's one you own directly.

Randstad Cpe London is seeking a Senior Security Systems Engineer to join the Rail Systems Engineering team working on HS2. This role involves managing technical interfaces and delivering engineering assurance for physical and electronic security systems. You will influence major projects, reviewing contractor deliverables and offering technical leadership across a high-profile infrastructure programme. The role requires experience in relevant security systems, risk management, and strong stakeholder engagement, with a hybrid working model (3 days in office, 2 from home).

Improbable is a Venture Builder. We are working with leaders to create businesses in AI transformation, the metaverse and web3. We both create businesses from scratch and invest in existing businesses. Our central services teams work with ventures to help them achieve success; including early stage prototyping and initial product development where this role sits. At Improbable, you are surrounded by people who want to improve everything and everyone around them, and who compel you to improve yourself. We're motivated by the fulfilment of solving hard problems to achieve something profound and transformative. Your Mission As a Senior Full Stack Engineer at Improbable, you will work with Ventures to help them get to market faster. You will work with their leadership team to design, prototype and launch initial versions of their product. This is a hands on, strategic role where you will collaborate with executives, working all the way from identifying customer problems. About the Role We're looking for a Full Stack Engineer to build across the breadth of what Somnia ships, from consumer facing products to developer technologies to internal platform and tooling. One month that's a polished end user app, the next it's an SDK, a CLI, or the internal systems the rest of the team builds on. This is a role for someone who cares as much about the product as the code. You'll own the full lifecycle, from rapid prototyping to deployment. You use AI tools as a multiplier and like shipping end to end. What you'll be doing Design and build production grade products end to end-back end through UI-across consumer apps, developer facing technologies and internal platform tooling. Build the high performance back ends and services these products depend on. Create developer technologies-SDKs, APIs, CLIs, libraries and starter kits-that make the platform easy to build on. Build internal tooling and platform infrastructure that raises the velocity of the whole team. Work self directed: watch the ecosystem and the team's needs, spot gaps and propose and build what moves things forward. Work with DevRel, Marketing and BD so what you build lands with users and developers and fits go to market. What we're looking for Strong TypeScript across the full stack-this is the core of the role and our app stack. Some Golang where it fits. Build high quality, production ready frontends. Strong back end engineering-APIs, services and the data layer behind them. Genuine interest in crypto and on chain products. Strong ownership and self direction-you generate ideas, not just execute them. Able to turn the dial: prototype fast and loose to prove a feature out, then shift into steady state mode to harden what's worth keeping-tests, edge cases, reliability.