We're Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to excellence. WHAT'S THE MISSION FOR THIS ROLE? This role will be responsible for the day-to-day trading and content management of our Speedo websites. Working with the Ecommerce Manager to develop and implement strategies that deliver against our growth ambitions. The Ecommerce Executive will play a key role in ensuring our sites are well-maintained and product is ready to sell, always ensuring we follow digital best practices. WHAT DOES THIS ROLE DO? As our Senior Ecommerce Executive for Speedo, you will Support the Ecommerce Manager to achieve KPIs. Manage day-to-day website activity, product launches, proposition changes, and content. Work with the Ecommerce Manager to quantify opportunities & risks. Responds to trading conditions to ensure plans are in place to achieve revenue lines. Utilise insight and data to support in shaping the Ecommerce strategy for Speedo. Utilise data and analytics to drive category performance and product sell through. Develop and implement ecommerce strategy in order to improve website performance. Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition. Maintain trade calendar and oversee website uploads and landing pages development. Communicate with key stakeholders including brand, marketing, creative and merchandising. Keeping up to date with ecommerce trends, monitoring competitor activity online. Supports on ongoing optimisation projects across the brand. Works closely with the Merchandising team to ensure trading activity is supported by appropriate stock availability. Inputs into the onsite merchandising and search to ensure maximum visibility of seasonal and core stock to drive sell-through. Coordinates the management of promotions and offers and assists with price changes. WHAT DO I BRING TO THE ROLE You might be our next superstar if you have the following skills and experience: Experience working in a fast-paced digital environment. An understanding of commercial drivers and an ability to utilise data to make informed decisions to drive performance. Strong communication skills and confidence working within a matrixed organisation. Good organizational and planning skills Use of Microsoft packages including Word, Excel, and PowerPoint. Familiar with analytical / software suites (Google Analytics, Tableau, SAP BW) A team player with the ability to influence and collaborate across several teams. Proactive and creative thinker who can bring new ideas to the table. You are achievement-oriented with the desire to learn and grow. You have forecast management experience. Experience of CMS platforms with the ability to learn and interpret new systems quickly. WHAT'S IN IT FOR ME? Competitive Salary + discretionary bonus 25 Days Holiday: Increases with length of service and the option to purchase additional days to suit your needs. Discounts: Brand discounts (including friends and family and JD Sports), Sample Sales, and other retail discounts and perks. Family-Friendly Benefits: Generous enhanced parental leave policies Health Perks: Choose from a variety of health-related perks including medical cash plan, critical illness cover, life assurance, gym and fitness discounts, dental insurance, eye care, and health screening to maintain your wellbeing. Travel Perks: Take advantage of our season ticket loan, cycle to work schemes, electric car schemes, and discounts on home charging units to support eco-friendly commuting. Flexible Working: We offer hybrid working and flexible working hours, allowing you to start your day earlier or later to help with commute costs or personal commitments. Chance to join our Charity, D&I and Sustainability employee networks. As an equal opportunity employer, we're committed to fostering diversity and creating an inclusive culture across our business, stores, and office environment.
09/05/2025
Full time
We're Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to excellence. WHAT'S THE MISSION FOR THIS ROLE? This role will be responsible for the day-to-day trading and content management of our Speedo websites. Working with the Ecommerce Manager to develop and implement strategies that deliver against our growth ambitions. The Ecommerce Executive will play a key role in ensuring our sites are well-maintained and product is ready to sell, always ensuring we follow digital best practices. WHAT DOES THIS ROLE DO? As our Senior Ecommerce Executive for Speedo, you will Support the Ecommerce Manager to achieve KPIs. Manage day-to-day website activity, product launches, proposition changes, and content. Work with the Ecommerce Manager to quantify opportunities & risks. Responds to trading conditions to ensure plans are in place to achieve revenue lines. Utilise insight and data to support in shaping the Ecommerce strategy for Speedo. Utilise data and analytics to drive category performance and product sell through. Develop and implement ecommerce strategy in order to improve website performance. Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition. Maintain trade calendar and oversee website uploads and landing pages development. Communicate with key stakeholders including brand, marketing, creative and merchandising. Keeping up to date with ecommerce trends, monitoring competitor activity online. Supports on ongoing optimisation projects across the brand. Works closely with the Merchandising team to ensure trading activity is supported by appropriate stock availability. Inputs into the onsite merchandising and search to ensure maximum visibility of seasonal and core stock to drive sell-through. Coordinates the management of promotions and offers and assists with price changes. WHAT DO I BRING TO THE ROLE You might be our next superstar if you have the following skills and experience: Experience working in a fast-paced digital environment. An understanding of commercial drivers and an ability to utilise data to make informed decisions to drive performance. Strong communication skills and confidence working within a matrixed organisation. Good organizational and planning skills Use of Microsoft packages including Word, Excel, and PowerPoint. Familiar with analytical / software suites (Google Analytics, Tableau, SAP BW) A team player with the ability to influence and collaborate across several teams. Proactive and creative thinker who can bring new ideas to the table. You are achievement-oriented with the desire to learn and grow. You have forecast management experience. Experience of CMS platforms with the ability to learn and interpret new systems quickly. WHAT'S IN IT FOR ME? Competitive Salary + discretionary bonus 25 Days Holiday: Increases with length of service and the option to purchase additional days to suit your needs. Discounts: Brand discounts (including friends and family and JD Sports), Sample Sales, and other retail discounts and perks. Family-Friendly Benefits: Generous enhanced parental leave policies Health Perks: Choose from a variety of health-related perks including medical cash plan, critical illness cover, life assurance, gym and fitness discounts, dental insurance, eye care, and health screening to maintain your wellbeing. Travel Perks: Take advantage of our season ticket loan, cycle to work schemes, electric car schemes, and discounts on home charging units to support eco-friendly commuting. Flexible Working: We offer hybrid working and flexible working hours, allowing you to start your day earlier or later to help with commute costs or personal commitments. Chance to join our Charity, D&I and Sustainability employee networks. As an equal opportunity employer, we're committed to fostering diversity and creating an inclusive culture across our business, stores, and office environment.
SENIOR ECOMMERCE EXECUTIVE BIRMINGHAM - OFFICE BASED UP TO £60,000 + MARKET-LEADING COMPANY + MASSIVE CAREER PROGRESSION THE OPPORTUNITY: Get Recruited is partnering with a rapidly growing, market-leading business in their search for an experienced Senior Ecommerce Executive. This is an exciting opportunity to take ownership of a multi-country Ecommerce operation and drive its growth across five European markets. As the Senior Ecommerce Executive, you will oversee site management, catalogue development, SEO, conversion rate optimisation (CRO), user experience (UX), technology & platform management, design, and email marketing . You will also manage and develop a high-performing team, ensuring best-in-class Ecommerce performance. This is a fantastic opportunity for a skilled Ecommerce professional looking to take the next step in their career with an ambitious and fast-growing business! THE ROLE: Site Management: Oversee the company's Ecommerce platforms across five European countries, ensuring optimal performance and user experience. Catalogue Management: Maintain and optimise a large product catalogue, ensuring accurate and compelling product listings. SEO Strategy: Implement both on-page and off-page SEO best practices, including content strategy (blogs, product descriptions, etc.). Conversion Rate Optimisation (CRO): Analyse and improve the customer journey, particularly from product pages to checkout, to increase sales. User Experience (UX): Continuously enhance the site's usability and performance to improve engagement and conversion rates. Technology & Platform Management: Oversee the Magento platform, collaborating with internal teams and external partners to ensure efficiency. Design Oversight: Work closely with design teams on both digital and offline assets, including photography, social media content, and requests from country managers. Email Marketing: Manage and optimise email marketing campaigns via Marketing Cloud to drive engagement and revenue. THE PERSON: Experience in an Ecommerce role, with a proven track record of success At least 2 years of team management experience Must have hands on experience with Magento and SEO Strong experience with Magento , WordPress , Google Analytics (GA) , Google Console , Google Merchant Center , Bing Ads , and Tag Manager Get Recruited is acting as an Employment Agency in relation to this vacancy.
09/05/2025
Full time
SENIOR ECOMMERCE EXECUTIVE BIRMINGHAM - OFFICE BASED UP TO £60,000 + MARKET-LEADING COMPANY + MASSIVE CAREER PROGRESSION THE OPPORTUNITY: Get Recruited is partnering with a rapidly growing, market-leading business in their search for an experienced Senior Ecommerce Executive. This is an exciting opportunity to take ownership of a multi-country Ecommerce operation and drive its growth across five European markets. As the Senior Ecommerce Executive, you will oversee site management, catalogue development, SEO, conversion rate optimisation (CRO), user experience (UX), technology & platform management, design, and email marketing . You will also manage and develop a high-performing team, ensuring best-in-class Ecommerce performance. This is a fantastic opportunity for a skilled Ecommerce professional looking to take the next step in their career with an ambitious and fast-growing business! THE ROLE: Site Management: Oversee the company's Ecommerce platforms across five European countries, ensuring optimal performance and user experience. Catalogue Management: Maintain and optimise a large product catalogue, ensuring accurate and compelling product listings. SEO Strategy: Implement both on-page and off-page SEO best practices, including content strategy (blogs, product descriptions, etc.). Conversion Rate Optimisation (CRO): Analyse and improve the customer journey, particularly from product pages to checkout, to increase sales. User Experience (UX): Continuously enhance the site's usability and performance to improve engagement and conversion rates. Technology & Platform Management: Oversee the Magento platform, collaborating with internal teams and external partners to ensure efficiency. Design Oversight: Work closely with design teams on both digital and offline assets, including photography, social media content, and requests from country managers. Email Marketing: Manage and optimise email marketing campaigns via Marketing Cloud to drive engagement and revenue. THE PERSON: Experience in an Ecommerce role, with a proven track record of success At least 2 years of team management experience Must have hands on experience with Magento and SEO Strong experience with Magento , WordPress , Google Analytics (GA) , Google Console , Google Merchant Center , Bing Ads , and Tag Manager Get Recruited is acting as an Employment Agency in relation to this vacancy.
Lead Data Scientist London Up to £95,000 + bonus + benefits Our Client We're helping a global ecommerce marketplace build out their Data & Analytics teams. With over 20,000 employees in 41 locations around the world, our client traverses a number of consumer industries. They are passionate about transforming the ecommerce sector by investing in and deploying next-generation technology and automation. Sustainability is at the core of their business; they aim to leave a positive impact on all stakeholders including employees, customers and partners, helping to build sustainable local communities on a global scale. The role Data Scientists are hands-on with building models that allow our client to hyper-personalise their customer experience. In addition this, at a leadership level, Data Scientists work as internal consultants within the business, advising executive teams on all things concerning predictive analytics and machine learning. What a Lead Data Scientist role will involve A hybrid role which is both hands-on with building models and involves consulting throughout the wider business, serving as the Data Science SME for the core customer-facing platform. Collaborating with Customer Experience, Product, Design and Engineering teams to demonstrate use cases for hyper-personalisation, intelligent site navigation and behavioural segmentation. Working with Optimisation teams on projects that can draw from advances in Big Data & Machine Learning. Designing frameworks that lead to the optimisation of precision marketing. Providing technical leadership to the wider team, both in-house and agency-side. Some of the things that we are looking for Experience working as a Data Scientist or Senior Data Scientist in a commercial environment. A background leading Data Science teams in an eCommerce or conversion rate optimisation-focused environment is a plus. Hands-on experience with Machine & Deep Learning, AI and Neural Networks tools including Python, Spark, Tensor Flow. Competencies across core programming languages including Python, Java, C/C++, R. Ability to work in a cross-functional environment, managing stakeholders across multiple areas and translating research into practical solutions for predictive analytics. Experience in solution design, architecting and outlining data analytics pipelines and flows. Advanced Mathematics skills including experience with Bayesian statistics, linear algebra and MVT calculus, advanced data modelling and algorithm design experience. Design and deployment experience using Tensor Flow, Spark ML, CNTK, Torch or Caffe. The perks A flexible environment that allows 1-2 days of remote working per week. 28 days holiday + a competitive pension scheme. Private healthcare, dental and travel insurance for you and your immediate family. Employee discounts to be used in-store and online. Free breakfast, season ticket loan, cycle to work schemes and various partner discounts.
09/05/2025
Full time
Lead Data Scientist London Up to £95,000 + bonus + benefits Our Client We're helping a global ecommerce marketplace build out their Data & Analytics teams. With over 20,000 employees in 41 locations around the world, our client traverses a number of consumer industries. They are passionate about transforming the ecommerce sector by investing in and deploying next-generation technology and automation. Sustainability is at the core of their business; they aim to leave a positive impact on all stakeholders including employees, customers and partners, helping to build sustainable local communities on a global scale. The role Data Scientists are hands-on with building models that allow our client to hyper-personalise their customer experience. In addition this, at a leadership level, Data Scientists work as internal consultants within the business, advising executive teams on all things concerning predictive analytics and machine learning. What a Lead Data Scientist role will involve A hybrid role which is both hands-on with building models and involves consulting throughout the wider business, serving as the Data Science SME for the core customer-facing platform. Collaborating with Customer Experience, Product, Design and Engineering teams to demonstrate use cases for hyper-personalisation, intelligent site navigation and behavioural segmentation. Working with Optimisation teams on projects that can draw from advances in Big Data & Machine Learning. Designing frameworks that lead to the optimisation of precision marketing. Providing technical leadership to the wider team, both in-house and agency-side. Some of the things that we are looking for Experience working as a Data Scientist or Senior Data Scientist in a commercial environment. A background leading Data Science teams in an eCommerce or conversion rate optimisation-focused environment is a plus. Hands-on experience with Machine & Deep Learning, AI and Neural Networks tools including Python, Spark, Tensor Flow. Competencies across core programming languages including Python, Java, C/C++, R. Ability to work in a cross-functional environment, managing stakeholders across multiple areas and translating research into practical solutions for predictive analytics. Experience in solution design, architecting and outlining data analytics pipelines and flows. Advanced Mathematics skills including experience with Bayesian statistics, linear algebra and MVT calculus, advanced data modelling and algorithm design experience. Design and deployment experience using Tensor Flow, Spark ML, CNTK, Torch or Caffe. The perks A flexible environment that allows 1-2 days of remote working per week. 28 days holiday + a competitive pension scheme. Private healthcare, dental and travel insurance for you and your immediate family. Employee discounts to be used in-store and online. Free breakfast, season ticket loan, cycle to work schemes and various partner discounts.
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on. Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization. When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube , and Medium !
09/05/2025
Full time
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We've unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on. Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization. When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Solution Architects are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers and strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team! Job Description Proactively engages with and reaches out to customer technical decision-makers and influencers. Utilizes information on customer business, industry, needs, competitive landscape, and key priorities to support customer's digital transformation. Run data workshops to build plans for implementing solutions which align with customer business goals and technical environments. Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Troubleshoots technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Identifies, escalates, and works to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations, and routes non-technical issues for removal by appropriate parties. Proactively engages product and support teams (e.g., engineering) to remediate blockers by conveying impact. Leverage best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer. What we expect from you? Bachelor's Degree in Computer Science or related field Minimum 5 years of experience in consultative/complex technical deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Outstanding verbal and written communication skills, with the ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies. You have strong product command and technical domain knowledge of one or more of the following: SaaS, Marketing, Mobile Applications, APIs or Programming. While we are conquering the world, we are offering you; Mens sana in corpore sano! You'll enjoy delicious and healthy Monday breakfasts, occasional lunches, and afternoon snacks. Plus coffee and tea handy! We are all about our culture & building relationships! Expect a weekly team event / drinks with Insiders :) Vitality - covering for your private medical care. a chance to work in an international, diverse, and inclusive environment, access and opportunity to gain a limitless network all over the globe, a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria, to be part of an industry that's shaping the future of customer experience access to many hard and soft skills pieces of training to help you improve and challenge yourself, access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge. space to share your skills through training sessions and workshops if you wish. Sharing is caring! the infamous team activities that are bursting with fun, no Dress Code! Was this position made for you? So let's talk! We're curious bugs and can't wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube , and Medium !
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select
09/05/2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Tell us who you are! Please select one. I am an employee at Trustpilot. I am not an employee at Trustpilot. Do you need visa sponsorship to work in this location? Select LinkedIn Profile What are your salary expectations? Please select the country you are applying from. Select
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We're on a mission to create a world where pet owners can travel with peace of mind, knowing their pets are in safe hands, while sitters enjoy unique homestays around the world. Our vision is simple: to become the world's most loved travel solution for pet people - and we're making it a reality. With almost 250,000 members worldwide, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community. TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation's Future Fifty, the UK's leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world. At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate-always with the goal of strengthening our global community of pet lovers. We completed a $100m buyout at the end of 2023. The huge addressable market of pet lovers on both sides of our marketplace who share the very challenges we solve is fuelling our ambition to become a unicorn. Now is an exciting time to join TrustedHousesitters-where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you. About the Role Our core strategy is to drive viral, advocacy-led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need somebody to lead us through driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we deliver this core strategy. The three core deliverables of this role: Lead the exec team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to enhance performance delivery across all teams. Responsibilities Strategy & Leadership With the CEO, lead and support development and execution of a comprehensive long- and short-term data-driven, predictive growth strategy focused on advocacy, virality, and rapid expansion. Partner with the executive & senior leadership team to ensure insights and analytics shape company-wide strategic planning, from growth initiatives to product development. Lead the evolution of our customer, market, and competitive intelligence capabilities to drive long-term business success. Prepare and deliver insights-driven company and Board updates, providing reporting at all levels on growth trends, customer insights, and advocacy-driven performance metrics. Customer & Market Insights Build a best-in-class insights function that anticipates customer behaviour shifts, market trends, and emerging opportunities. Develop predictive models and segmentation frameworks that enhance customer engagement, retention, and lifetime value strategies. Leverage NPS, behavioural analytics, and voice-of-customer data to optimise customer experience and advocacy. Provide deep insights into how and why customers advocate for TrustedHousesitters, ensuring that word-of-mouth and referral programs are data-informed and optimised. Define and track key customer metrics, ensuring the business remains customer-first and insight-led. Data & Analytics Leadership Oversee the company's data strategy, ensuring a strong analytics foundation that enables predictive modelling, experimentation, and performance tracking of key metrics. Oversee business intelligence teams and tools, driving automation and scalability in reporting and analytics. Partner with Engineering on the design, implementation, and scaling of TrustedHousesitters' data platform, including data lakes, warehouses, pipelines and MLOps systems. Translate complex data into actionable strategies that drive revenue and efficiency. Partner with product, marketing, and finance teams to embed a data-driven culture across the business. Mindset & Approach Strategic yet hands-on & comfortable both setting high-level vision and rolling up your sleeves. Data-driven decision maker, passionate about using numbers to inform business success. Growth-oriented & adaptable excelling in fast-paced, high-growth environments. Customer-obsessed, always thinking about how insights can improve the user experience. Strong leadership presence that's able to influence executives and cross-functional teams. Requirements 6+ years in strategy, business intelligence, analytics, or consulting-preferably in a D2C, eCommerce, or tech-driven business. Proven experience in international, product-led, and marketing-driven B2C scale-ups with a strong app-first presence. Track record of developing and executing business strategies in high-growth environments. Strong expertise in data analytics, customer insights, and market research-with experience using SQL, Python, or BI tools (Looker, Tableau, Google Analytics, etc.). Deep understanding of growth levers, unit economics, and financial modelling in D2C businesses. Experience scaling a business from mid-stage to large-scale operations. Ability to synthesise quantitative and qualitative insights into clear, actionable strategies. Exceptional communication, stakeholder management, and leadership skills. £130,000 - £150,000 a year Important note: It is rare that candidates will have experience of everything in the job description, so please do not be put off from applying if you do not meet every aspect of the criteria listed! Benefits In addition to a competitive salary and bonus, we offer a range of benefits, including: Fully remote work Generous equity options 25 days holiday annually plus bank holidays and Christmas to New Year closure Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you X5 premium memberships for your friends and family each year Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs £200 annually towards home office equipment Access to Spaces (co-working) Locations across the globe Monthly working from home stipend Macbook Find a rescue pet to join your family and we'll cover the adoption fees, as well as paternity to help any pet settle into their new home. We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year We can cover costs of personal development resources, and have a regular time set aside for personal development Bupa Health Insurance and Dental Insurance plan SimplyHealth Healthcare Cash plan Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve Weekly virtual yoga sessions Brighton Bikeshare Recruitment Referral Bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process. If you have a medical condition or an individual need for an adjustment to our process . click apply for full job details
09/05/2025
Full time
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We're on a mission to create a world where pet owners can travel with peace of mind, knowing their pets are in safe hands, while sitters enjoy unique homestays around the world. Our vision is simple: to become the world's most loved travel solution for pet people - and we're making it a reality. With almost 250,000 members worldwide, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community. TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation's Future Fifty, the UK's leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world. At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate-always with the goal of strengthening our global community of pet lovers. We completed a $100m buyout at the end of 2023. The huge addressable market of pet lovers on both sides of our marketplace who share the very challenges we solve is fuelling our ambition to become a unicorn. Now is an exciting time to join TrustedHousesitters-where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you. About the Role Our core strategy is to drive viral, advocacy-led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need somebody to lead us through driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that we deliver this core strategy. The three core deliverables of this role: Lead the exec team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to enhance performance delivery across all teams. Responsibilities Strategy & Leadership With the CEO, lead and support development and execution of a comprehensive long- and short-term data-driven, predictive growth strategy focused on advocacy, virality, and rapid expansion. Partner with the executive & senior leadership team to ensure insights and analytics shape company-wide strategic planning, from growth initiatives to product development. Lead the evolution of our customer, market, and competitive intelligence capabilities to drive long-term business success. Prepare and deliver insights-driven company and Board updates, providing reporting at all levels on growth trends, customer insights, and advocacy-driven performance metrics. Customer & Market Insights Build a best-in-class insights function that anticipates customer behaviour shifts, market trends, and emerging opportunities. Develop predictive models and segmentation frameworks that enhance customer engagement, retention, and lifetime value strategies. Leverage NPS, behavioural analytics, and voice-of-customer data to optimise customer experience and advocacy. Provide deep insights into how and why customers advocate for TrustedHousesitters, ensuring that word-of-mouth and referral programs are data-informed and optimised. Define and track key customer metrics, ensuring the business remains customer-first and insight-led. Data & Analytics Leadership Oversee the company's data strategy, ensuring a strong analytics foundation that enables predictive modelling, experimentation, and performance tracking of key metrics. Oversee business intelligence teams and tools, driving automation and scalability in reporting and analytics. Partner with Engineering on the design, implementation, and scaling of TrustedHousesitters' data platform, including data lakes, warehouses, pipelines and MLOps systems. Translate complex data into actionable strategies that drive revenue and efficiency. Partner with product, marketing, and finance teams to embed a data-driven culture across the business. Mindset & Approach Strategic yet hands-on & comfortable both setting high-level vision and rolling up your sleeves. Data-driven decision maker, passionate about using numbers to inform business success. Growth-oriented & adaptable excelling in fast-paced, high-growth environments. Customer-obsessed, always thinking about how insights can improve the user experience. Strong leadership presence that's able to influence executives and cross-functional teams. Requirements 6+ years in strategy, business intelligence, analytics, or consulting-preferably in a D2C, eCommerce, or tech-driven business. Proven experience in international, product-led, and marketing-driven B2C scale-ups with a strong app-first presence. Track record of developing and executing business strategies in high-growth environments. Strong expertise in data analytics, customer insights, and market research-with experience using SQL, Python, or BI tools (Looker, Tableau, Google Analytics, etc.). Deep understanding of growth levers, unit economics, and financial modelling in D2C businesses. Experience scaling a business from mid-stage to large-scale operations. Ability to synthesise quantitative and qualitative insights into clear, actionable strategies. Exceptional communication, stakeholder management, and leadership skills. £130,000 - £150,000 a year Important note: It is rare that candidates will have experience of everything in the job description, so please do not be put off from applying if you do not meet every aspect of the criteria listed! Benefits In addition to a competitive salary and bonus, we offer a range of benefits, including: Fully remote work Generous equity options 25 days holiday annually plus bank holidays and Christmas to New Year closure Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you X5 premium memberships for your friends and family each year Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs £200 annually towards home office equipment Access to Spaces (co-working) Locations across the globe Monthly working from home stipend Macbook Find a rescue pet to join your family and we'll cover the adoption fees, as well as paternity to help any pet settle into their new home. We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year We can cover costs of personal development resources, and have a regular time set aside for personal development Bupa Health Insurance and Dental Insurance plan SimplyHealth Healthcare Cash plan Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve Weekly virtual yoga sessions Brighton Bikeshare Recruitment Referral Bonus If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you! In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc). At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we're committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process. If you have a medical condition or an individual need for an adjustment to our process . click apply for full job details
About the company LaplandUK is a purpose driven entertainment company that was conceived in 2007 by Mike & Alison Battle, a couple with a passion to reimagine the Father Christmas myth and create the ultimate immersive Christmas experience where families could celebrate the wonder of childhood and specifically, their children's precious fleeting years of belief. Frustrated by multiple experiences of the poor treatment of their own sons' 'belief', Mike and Alison Battle embarked on a 17-year journey to elevate this special moment of childhood through their original storytelling world and so bring it to life: Lapland. Their ground-breaking immersive show opened in Tunbridge Wells in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose to 'honour childhood together,' the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. The show moved to Ascot in 2013 and has now welcomed over 1.5 million 'believers,' with tickets selling out on release for what the press now terms 'the Glastonbury of Christmas'. During 2023, the Battles strengthened their senior leadership team with the recruitment of a proven Live Show Director from IMG who is preparing the launch of a second live show in Cheshire, UK in 2025. The opportunity to continue show expansion is material, both domestically and internationally, through 1st party and 3rd party (franchise) operation, with plans to launch a first international show in 2026/27. Alongside plans for the live expansion, Lapland has also turned its attention to two additional channels to reach parents and children outside of the live event itself. Firstly, the consumer product opportunity based on their story IP, and how they could bring the authentic magic of the LaplandUK live show into the home via eCommerce. In 2024 Lapland launched a number of initiatives (personalised Letters from Lapland, Christmas Eve Boxes and more), which drove their eCommerce revenues by x10 in 2023. Secondly, more attention was spent on Lapland's Story IP, with the launch of their Elfcast (podcast), which hit number 1 in the UK Family Charts (and top 10 podcasts worldwide) over Christmas. The content team are now exploring options to bring their characters and stories to life through more audio and video throughout the year, resulting in greater connection to both parents and children yearlong. The combination of our Live, commerce & content/IP verticals sets Lapland on the path to become the definitive, global Christmas brand for the 21st Century. In early 2024, LaplandUK commenced a strategic review with proven growth consultancy The Growth Foundation to codify a plan and help guide LaplandUK's expansion, with particular attention to requirements in their executive, senior operational team, technology and systems architecture and tactical plans in eCommerce to enable and unlock their huge growth potential. The growth plan sees the upgrade of LaplandUK's system architecture with new ERP, Single Guest (Customer) View and material improvements in Lapland's digital front end (website & app to allow Ticketing, eCom & Content to be accessed in one place) as well as investment in new strategic / leadership and tactical / execution roles across all business functions. About the role This is a career-defining role and allows the right candidate to make their mark and work to propel LaplandUK into a global multi-channel, international brand from the solid foundation built to date. Lapland UK operates across multiple channels, including live shows, eCommerce, and digital content, each with its own set of supporting systems and technologies. To deliver a seamless and magical experience for our guests, it's crucial that these systems work together flawlessly. As our Systems Manager, you will play a vital role in ensuring the smooth operation and continuous improvement of our integrated systems architecture. You will be passionate about connecting the dots between different vendor systems and optimising their performance to support Lapland UK's growth and ambitions. Systems Integration and Optimisation: Analyse and evaluate existing systems architecture, identifying opportunities for improvement and increased efficiency. Lead the integration of new systems and technologies into the existing architecture, ensuring seamless data flow and interoperability. Collaborate with internal stakeholders and external vendors to optimise system performance and resolve any integration issues. Develop and maintain system documentation, including data flow diagrams, system maps, and API specifications. Implement monitoring tools and processes to track system performance and identify potential issues proactively. Data Management and Analysis: Oversee the flow of data between different systems, ensuring data integrity and accuracy. Develop and implement data governance policies and procedures. Collaborate with business stakeholders to understand their data needs and provide relevant reports and insights. Utilise data analysis techniques to identify trends, patterns, and opportunities for improvement. Vendor Management: Build and maintain strong relationships with key technology vendors. Negotiate contracts and service level agreements to ensure optimal value for Lapland UK. Stay informed about new technologies and vendor offerings that could benefit the organisation. Security and Compliance: Ensure that all systems comply with relevant security standards and regulations. Implement and maintain security measures to protect sensitive data. Conduct regular security audits and risk assessments. Success looks like In 6-months: Developed a deep understanding of Lapland UK's systems architecture and identified key areas for improvement. Successfully integrated a new system or technology into the existing architecture. Improved data flow and interoperability between key systems. Established strong relationships with key vendors. The Senior Leadership Team and Board are overheard saying 'what did we ever do without insert your name here. In 24-months: Lapland's finance, ops and overall systems architecture is ready to launch new sites in international markets, with the flexibility to allow potential 3rd party operators to franchise / licence Lapland's IP and operate successfully. About you Our ideal candidate is a self-motivated, passionate, performance-driven individual with a strategic mindset, with a minimum of 5 years' experience in leading similar projects within the entertainment or related industry, with a proven track record of successful on time & budget delivery, with very satisfied internal & external stakeholders. We are looking for missionaries not mercenaries. Proven experience (5+ years) as a Systems Manager or similar role, with a focus on systems integration and optimisation. Strong understanding of enterprise systems architecture and integration patterns. Experience with data management and analysis techniques. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders. A passion for technology and a commitment to continuous improvement. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
08/05/2025
Full time
About the company LaplandUK is a purpose driven entertainment company that was conceived in 2007 by Mike & Alison Battle, a couple with a passion to reimagine the Father Christmas myth and create the ultimate immersive Christmas experience where families could celebrate the wonder of childhood and specifically, their children's precious fleeting years of belief. Frustrated by multiple experiences of the poor treatment of their own sons' 'belief', Mike and Alison Battle embarked on a 17-year journey to elevate this special moment of childhood through their original storytelling world and so bring it to life: Lapland. Their ground-breaking immersive show opened in Tunbridge Wells in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose to 'honour childhood together,' the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. The show moved to Ascot in 2013 and has now welcomed over 1.5 million 'believers,' with tickets selling out on release for what the press now terms 'the Glastonbury of Christmas'. During 2023, the Battles strengthened their senior leadership team with the recruitment of a proven Live Show Director from IMG who is preparing the launch of a second live show in Cheshire, UK in 2025. The opportunity to continue show expansion is material, both domestically and internationally, through 1st party and 3rd party (franchise) operation, with plans to launch a first international show in 2026/27. Alongside plans for the live expansion, Lapland has also turned its attention to two additional channels to reach parents and children outside of the live event itself. Firstly, the consumer product opportunity based on their story IP, and how they could bring the authentic magic of the LaplandUK live show into the home via eCommerce. In 2024 Lapland launched a number of initiatives (personalised Letters from Lapland, Christmas Eve Boxes and more), which drove their eCommerce revenues by x10 in 2023. Secondly, more attention was spent on Lapland's Story IP, with the launch of their Elfcast (podcast), which hit number 1 in the UK Family Charts (and top 10 podcasts worldwide) over Christmas. The content team are now exploring options to bring their characters and stories to life through more audio and video throughout the year, resulting in greater connection to both parents and children yearlong. The combination of our Live, commerce & content/IP verticals sets Lapland on the path to become the definitive, global Christmas brand for the 21st Century. In early 2024, LaplandUK commenced a strategic review with proven growth consultancy The Growth Foundation to codify a plan and help guide LaplandUK's expansion, with particular attention to requirements in their executive, senior operational team, technology and systems architecture and tactical plans in eCommerce to enable and unlock their huge growth potential. The growth plan sees the upgrade of LaplandUK's system architecture with new ERP, Single Guest (Customer) View and material improvements in Lapland's digital front end (website & app to allow Ticketing, eCom & Content to be accessed in one place) as well as investment in new strategic / leadership and tactical / execution roles across all business functions. About the role This is a career-defining role and allows the right candidate to make their mark and work to propel LaplandUK into a global multi-channel, international brand from the solid foundation built to date. Lapland UK operates across multiple channels, including live shows, eCommerce, and digital content, each with its own set of supporting systems and technologies. To deliver a seamless and magical experience for our guests, it's crucial that these systems work together flawlessly. As our Systems Manager, you will play a vital role in ensuring the smooth operation and continuous improvement of our integrated systems architecture. You will be passionate about connecting the dots between different vendor systems and optimising their performance to support Lapland UK's growth and ambitions. Systems Integration and Optimisation: Analyse and evaluate existing systems architecture, identifying opportunities for improvement and increased efficiency. Lead the integration of new systems and technologies into the existing architecture, ensuring seamless data flow and interoperability. Collaborate with internal stakeholders and external vendors to optimise system performance and resolve any integration issues. Develop and maintain system documentation, including data flow diagrams, system maps, and API specifications. Implement monitoring tools and processes to track system performance and identify potential issues proactively. Data Management and Analysis: Oversee the flow of data between different systems, ensuring data integrity and accuracy. Develop and implement data governance policies and procedures. Collaborate with business stakeholders to understand their data needs and provide relevant reports and insights. Utilise data analysis techniques to identify trends, patterns, and opportunities for improvement. Vendor Management: Build and maintain strong relationships with key technology vendors. Negotiate contracts and service level agreements to ensure optimal value for Lapland UK. Stay informed about new technologies and vendor offerings that could benefit the organisation. Security and Compliance: Ensure that all systems comply with relevant security standards and regulations. Implement and maintain security measures to protect sensitive data. Conduct regular security audits and risk assessments. Success looks like In 6-months: Developed a deep understanding of Lapland UK's systems architecture and identified key areas for improvement. Successfully integrated a new system or technology into the existing architecture. Improved data flow and interoperability between key systems. Established strong relationships with key vendors. The Senior Leadership Team and Board are overheard saying 'what did we ever do without insert your name here. In 24-months: Lapland's finance, ops and overall systems architecture is ready to launch new sites in international markets, with the flexibility to allow potential 3rd party operators to franchise / licence Lapland's IP and operate successfully. About you Our ideal candidate is a self-motivated, passionate, performance-driven individual with a strategic mindset, with a minimum of 5 years' experience in leading similar projects within the entertainment or related industry, with a proven track record of successful on time & budget delivery, with very satisfied internal & external stakeholders. We are looking for missionaries not mercenaries. Proven experience (5+ years) as a Systems Manager or similar role, with a focus on systems integration and optimisation. Strong understanding of enterprise systems architecture and integration patterns. Experience with data management and analysis techniques. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders. A passion for technology and a commitment to continuous improvement. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.
ERP Senior Project Manager/Programme Manager is required by our global retail manufacturing client to manage and deliver an EMEA JDE (JD Edwards) ERP upgrade/integration, an Ecommerce system re-build, a product configurator integration, a parts catalogue database solution and many other software development and infrastructure change projects. The successful ERP Senior Project Manager/Programme Manager will be joining a global business that has grown through multiple acquisitions over the years, where each country has uniquely different IT infrastructure, ERP's, core business systems, business processes and working culture. Successful delivery will require a hands-on', sleeves rolled up' approach focusing on winning hearts and minds' and gaining buy-in from the manufacturing shop floor, right up to executive level. This position will involve extensive collaboration, process change management, people management, data management, training, and some handholding. Please note that this is not a project management position sat behind a computer managing spreadsheets and plans. The ERP Senior Project Manager/Programme Manager will be simultaneously managing and driving multiple projects, reporting to the CIO, and working closely with the global senior IT leadership team whilst being fully accountable for providing senior leadership, oversight, planning, control, budgets, delivery, and execution which will include producing most of their own documentation (plans, RAIDS, scope, PID, reporting, process maps etc.). Please note that this position will not suit Managers used to having lots of structure, resources, and ready-made documentation to hand. ERP Senior Project Managers/Programme Managers applying will ideally be used to working in a regulated and changeable environment with proven experience of delivering simultaneous projects including any ERP implementation, migration or upgrade projects (either from start of mid-delivery), and other core systems projects; coupled with a good understanding of how everything links together in a multi-site environment with respect of IT infrastructure to qualify. ERP Senior Project Managers/Programme Managers should have proven experience of change adoption, people change, and process change with respect of adopting new business processes to fit with a newly implemented system. This would likely require experience of engaging with departmental managers and appointing them as advocates of process change within their departments through leadership, training and mentoring. ERP Senior Project Managers/Programme Managers must be client facing, politically savvy, diplomatic and have proven senior stakeholder engagement skills with a positive, self-motivated can-do attitude, able to thrive in a semi-structured and loosely documented IT environment with limited support and resources to hand. ERP Senior Project Managers/Programme Managers with business level language skills in German or Dutch would be highly desirable, although this is not essential. Experience of working in a regulated environment would be advantageous, although this is not essential either. This position is mostly remote working but applicants must be based in the UK, Ireland, Germany, Netherlands, Spain or Poland to qualify.
22/01/2022
Full time
ERP Senior Project Manager/Programme Manager is required by our global retail manufacturing client to manage and deliver an EMEA JDE (JD Edwards) ERP upgrade/integration, an Ecommerce system re-build, a product configurator integration, a parts catalogue database solution and many other software development and infrastructure change projects. The successful ERP Senior Project Manager/Programme Manager will be joining a global business that has grown through multiple acquisitions over the years, where each country has uniquely different IT infrastructure, ERP's, core business systems, business processes and working culture. Successful delivery will require a hands-on', sleeves rolled up' approach focusing on winning hearts and minds' and gaining buy-in from the manufacturing shop floor, right up to executive level. This position will involve extensive collaboration, process change management, people management, data management, training, and some handholding. Please note that this is not a project management position sat behind a computer managing spreadsheets and plans. The ERP Senior Project Manager/Programme Manager will be simultaneously managing and driving multiple projects, reporting to the CIO, and working closely with the global senior IT leadership team whilst being fully accountable for providing senior leadership, oversight, planning, control, budgets, delivery, and execution which will include producing most of their own documentation (plans, RAIDS, scope, PID, reporting, process maps etc.). Please note that this position will not suit Managers used to having lots of structure, resources, and ready-made documentation to hand. ERP Senior Project Managers/Programme Managers applying will ideally be used to working in a regulated and changeable environment with proven experience of delivering simultaneous projects including any ERP implementation, migration or upgrade projects (either from start of mid-delivery), and other core systems projects; coupled with a good understanding of how everything links together in a multi-site environment with respect of IT infrastructure to qualify. ERP Senior Project Managers/Programme Managers should have proven experience of change adoption, people change, and process change with respect of adopting new business processes to fit with a newly implemented system. This would likely require experience of engaging with departmental managers and appointing them as advocates of process change within their departments through leadership, training and mentoring. ERP Senior Project Managers/Programme Managers must be client facing, politically savvy, diplomatic and have proven senior stakeholder engagement skills with a positive, self-motivated can-do attitude, able to thrive in a semi-structured and loosely documented IT environment with limited support and resources to hand. ERP Senior Project Managers/Programme Managers with business level language skills in German or Dutch would be highly desirable, although this is not essential. Experience of working in a regulated environment would be advantageous, although this is not essential either. This position is mostly remote working but applicants must be based in the UK, Ireland, Germany, Netherlands, Spain or Poland to qualify.
Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures. About the role: The Qubit Solution Architecture team is an innovative and creative group of professionals at the heart of the business. This team helps some of the world's largest retailers, fashion houses, e-gaming and travel companies understand how Qubit's technology can take their personalization efforts to an entirely new level. The team works together and independently to craft solutions that help our customers solve some of their biggest business challenges in new and exciting ways. The Solution Specialist (this is a soft landing for a Solution Engineer role) world is a dynamic, ever changing environment where expertise in technology, business consulting, and sales is leveraged every day to drive innovation, creativity and new business. Due to continued expansion we are seeking a Solution Specialist to join the team. This position is suitable for someone with strong development skills, who is passionate about technology and wants to apply their skills in a commercial environment. The right individual will blend technical proficiency with great communication/business acumen skills. Responsibilities: Helping the sales teams close new business through supporting any technical requirements. Communicating highly technical concepts to a variety of audiences, including executive level decision-makers. Producing and delivering tailored demonstrations of Qubit's platform that solves business challenges for global leaders in ecommerce. Working seamlessly with various internal teams including Professional Services, Customer Success and Product Engineering to ensure smooth customer onboarding. Providing detailed big-picture specifications for proposed solutions including time and scope. Being a subject matter expert on the Qubit platform, particularly advanced features and the more technical elements. Undertaking analysis of customers or prospects personalisation activities and technology stacks in order to communicate the business value Qubit can bring. Keeping up-to-date on relevant competitive solutions, products and services. Providing assistance on Qubit's RFI/RFP processes. Providing feedback and prototyping ideas from the field to inform product development. Building relationships with technical stakeholders. Highlighting and helping solve technical risks and obstacles during the sales process. Requirements What you'll need: Either a degree in Computer Science, Web Development or a completed course from a coding/web development focussed institution 2+ years experience in a similar role Demonstrable front end side projects on GitHub Working knowledge and experience using Single Page Architecture frameworks (React and Angular). Strong front-end (Javascript, HTML, CSS) skills along with knowledge of modern frameworks, libraries, and digital marketing tools. Understanding of APIs, CMSs and E-commerce platforms is a must. Excellent written and verbal communication skills. Strong organizational skills along with the ability to work with tight deadlines. To be a self-starter and be prepared for travel. Knowledge of SQL or any sorted/unsorted data tools. - Generous equity options Excellent private health and dental insurance packages A monthly subscription to the wellness platform Heka - A relaxed approach to time off and working from home (although we are all remote for now!) Top of the range macbook pro Subsidised gym membership Thank Qubit It's Friday - we have lots of creative ways to let off steam at the end of the week Per-employee budget for training and development A subscription to the learning platform Learnerbly - Pension scheme with contribution matching Paid parental leave Dedicated time for charity/community work via Pledge 1% - Company over-performance bonuses Call with HR (30mins) Call with Head of Strategic Architecture(30mins) Demo Presentation (1hr 30mins) Call with Senior Stakeholder (30mins) JavaScript, Pre Sales, APIs, HTML/CSS, SupportJavaScript, HTML/CSS, React, Angular, SQL
24/03/2021
Full time
Qubit is the leader in highly persuasive personalization at scale. Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency. By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behavior at scale. Qubit is trusted to deliver real impact to the bottom line for the biggest brands in ecommerce including Ubisoft, CafePress, Topshop, Shiseido, and Emirates. Across the global Qubit customer base, $600 million worth of online sales are influenced over a typical week. To date, we have received over $76 million in funding from Goldman Sachs, Accel, Sapphire Ventures, Balderton Capital and Salesforce Ventures. About the role: The Qubit Solution Architecture team is an innovative and creative group of professionals at the heart of the business. This team helps some of the world's largest retailers, fashion houses, e-gaming and travel companies understand how Qubit's technology can take their personalization efforts to an entirely new level. The team works together and independently to craft solutions that help our customers solve some of their biggest business challenges in new and exciting ways. The Solution Specialist (this is a soft landing for a Solution Engineer role) world is a dynamic, ever changing environment where expertise in technology, business consulting, and sales is leveraged every day to drive innovation, creativity and new business. Due to continued expansion we are seeking a Solution Specialist to join the team. This position is suitable for someone with strong development skills, who is passionate about technology and wants to apply their skills in a commercial environment. The right individual will blend technical proficiency with great communication/business acumen skills. Responsibilities: Helping the sales teams close new business through supporting any technical requirements. Communicating highly technical concepts to a variety of audiences, including executive level decision-makers. Producing and delivering tailored demonstrations of Qubit's platform that solves business challenges for global leaders in ecommerce. Working seamlessly with various internal teams including Professional Services, Customer Success and Product Engineering to ensure smooth customer onboarding. Providing detailed big-picture specifications for proposed solutions including time and scope. Being a subject matter expert on the Qubit platform, particularly advanced features and the more technical elements. Undertaking analysis of customers or prospects personalisation activities and technology stacks in order to communicate the business value Qubit can bring. Keeping up-to-date on relevant competitive solutions, products and services. Providing assistance on Qubit's RFI/RFP processes. Providing feedback and prototyping ideas from the field to inform product development. Building relationships with technical stakeholders. Highlighting and helping solve technical risks and obstacles during the sales process. Requirements What you'll need: Either a degree in Computer Science, Web Development or a completed course from a coding/web development focussed institution 2+ years experience in a similar role Demonstrable front end side projects on GitHub Working knowledge and experience using Single Page Architecture frameworks (React and Angular). Strong front-end (Javascript, HTML, CSS) skills along with knowledge of modern frameworks, libraries, and digital marketing tools. Understanding of APIs, CMSs and E-commerce platforms is a must. Excellent written and verbal communication skills. Strong organizational skills along with the ability to work with tight deadlines. To be a self-starter and be prepared for travel. Knowledge of SQL or any sorted/unsorted data tools. - Generous equity options Excellent private health and dental insurance packages A monthly subscription to the wellness platform Heka - A relaxed approach to time off and working from home (although we are all remote for now!) Top of the range macbook pro Subsidised gym membership Thank Qubit It's Friday - we have lots of creative ways to let off steam at the end of the week Per-employee budget for training and development A subscription to the learning platform Learnerbly - Pension scheme with contribution matching Paid parental leave Dedicated time for charity/community work via Pledge 1% - Company over-performance bonuses Call with HR (30mins) Call with Head of Strategic Architecture(30mins) Demo Presentation (1hr 30mins) Call with Senior Stakeholder (30mins) JavaScript, Pre Sales, APIs, HTML/CSS, SupportJavaScript, HTML/CSS, React, Angular, SQL
CVL
High Wycombe, High Wycombe, Buckinghamshire, UK
Role: Project Manager (eCommerce)
Type: Contract
Location: High Wycombe
Rate: to be discussed
The Programme Delivery Team is responsible for end-to-end programme and project management and governance of the company project portfolio that supports the P&L and realisation of the company strategy. Providing a consistent approach, improved control and clear accountability for delivery. The purpose of this role will be to deliver programmes (individually or part of a small portfolio) that enable clients to achieve their business goals.
The Project Manager role is a delivery role, focusing on the delivery of specific project / work-stream within the project portfolio and to provide the governance that supports the P&L
Project Management Responsibilities
Support the client in scoping and mobilizing projects. Includes thorough understanding of company governance processes and coaching of clients in adherence to them.
Prepare and regularly maintain project plans based on work packages which are agreed with suppliers (internal and external). Hold regular calls and meetings to enable Issue resolution, project change control and status monitoring in terms of delivery to agreed timescales and budgets. Ensure requisite attendance at meetings and log headline minutes and actions and progress as appropriate.
Report progress in agreed format and identify and escalate key risks and issues.
Develop co-operative working relationships across all company functions to maximize programme delivery efficiency through effective use of all available resources.
Key Attributes:
Proficient in project planning, organizing, team motivation, and delegation
Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills and attention to detail
Team player and able to manage others through teamwork
Understanding and experience with related business and development processes
Excellent time management skills
Goal-oriented - ability to work with tight deadlines in an ever changing environment
Fast learner with ability to operate effectively in new environments
Able to collaborate as a strong team member in a fast-paced environment
Able to integrate information from multiple sources in order to anticipate issues, come up with solutions, and resolve the problems
Able to influence individuals at all levels in different departments, including senior executives
High degree of commitment, flexibility, self-motivation, self-confidence, assertiveness, and high tolerance of ambiguity
Professional / technical competences
Project management skills:
Risk management with risks identified, options agreed & plan in place. Contingency planning – in depth knowledge of both contingency planning and mitigation
Expertise in E-commerce
Retail sector experience
Budget control
Supplier management
Contract management and negotiation
Able to manage a portfolio of loosely related projects and programmes
Other Experience Essential for the job:
Relevant industry experience within a ecommerce /retail product environment
Specific experience of delivering technology and organisational change projects
Broad knowledge of technology / media / telecoms sector and strong competitor awareness
Understanding of product development life cycle, product design and implementation.
Knowledge and understanding of process design and implementation
Change management (organization and cultural skills)
Experience of development of processes and roles within associated functional departments
Negotiation skills
Qualifications:
Prince Practitioner, Membership of APM, IPM or 6 Sigma is advantageous but not essential.
Degree qualification is advantageous but not essential
09/09/2016
Role: Project Manager (eCommerce)
Type: Contract
Location: High Wycombe
Rate: to be discussed
The Programme Delivery Team is responsible for end-to-end programme and project management and governance of the company project portfolio that supports the P&L and realisation of the company strategy. Providing a consistent approach, improved control and clear accountability for delivery. The purpose of this role will be to deliver programmes (individually or part of a small portfolio) that enable clients to achieve their business goals.
The Project Manager role is a delivery role, focusing on the delivery of specific project / work-stream within the project portfolio and to provide the governance that supports the P&L
Project Management Responsibilities
Support the client in scoping and mobilizing projects. Includes thorough understanding of company governance processes and coaching of clients in adherence to them.
Prepare and regularly maintain project plans based on work packages which are agreed with suppliers (internal and external). Hold regular calls and meetings to enable Issue resolution, project change control and status monitoring in terms of delivery to agreed timescales and budgets. Ensure requisite attendance at meetings and log headline minutes and actions and progress as appropriate.
Report progress in agreed format and identify and escalate key risks and issues.
Develop co-operative working relationships across all company functions to maximize programme delivery efficiency through effective use of all available resources.
Key Attributes:
Proficient in project planning, organizing, team motivation, and delegation
Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills and attention to detail
Team player and able to manage others through teamwork
Understanding and experience with related business and development processes
Excellent time management skills
Goal-oriented - ability to work with tight deadlines in an ever changing environment
Fast learner with ability to operate effectively in new environments
Able to collaborate as a strong team member in a fast-paced environment
Able to integrate information from multiple sources in order to anticipate issues, come up with solutions, and resolve the problems
Able to influence individuals at all levels in different departments, including senior executives
High degree of commitment, flexibility, self-motivation, self-confidence, assertiveness, and high tolerance of ambiguity
Professional / technical competences
Project management skills:
Risk management with risks identified, options agreed & plan in place. Contingency planning – in depth knowledge of both contingency planning and mitigation
Expertise in E-commerce
Retail sector experience
Budget control
Supplier management
Contract management and negotiation
Able to manage a portfolio of loosely related projects and programmes
Other Experience Essential for the job:
Relevant industry experience within a ecommerce /retail product environment
Specific experience of delivering technology and organisational change projects
Broad knowledge of technology / media / telecoms sector and strong competitor awareness
Understanding of product development life cycle, product design and implementation.
Knowledge and understanding of process design and implementation
Change management (organization and cultural skills)
Experience of development of processes and roles within associated functional departments
Negotiation skills
Qualifications:
Prince Practitioner, Membership of APM, IPM or 6 Sigma is advantageous but not essential.
Degree qualification is advantageous but not essential
Role: Project Manager – Retail
Type: Permanent
Location: West Midlands/home based
Salary: £40k to £46k
My client is a blue chip company with an emphasis on providing solutions and services to the RETAIL sector.
There is a new opportunity for a Project Manager which is focussed on the delivery of Retail software, Solutions and Services.
The Project Manager will have project lifecycle experience and be used to being client centric.
The Project Manager will have responsibilities to include:
Supporting the client in scoping and mobilizing projects, which includes thorough understanding of company governance processes and coaching of clients in adherence to them.
To prepare and regularly maintain project plans based on work packages which are agreed with suppliers (internal and external).
Hold regular calls and meetings to enable Issue resolution, project change control and status monitoring in terms of delivery to agreed timescales and budgets.
Ensure requisite attendance at meetings and log headline minutes and actions and progress as appropriate.
Report progress in agreed format and identify and escalate key risks and issues.
Develop co-operative working relationships across all company functions to maximize programme delivery efficiency through effective use of all available resources
The Project Manager – Retail will offer the following attributes:
Proficient in project planning, organizing, team motivation, and delegation
Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills and attention to detail
Team player and able to manage others through teamwork
Understanding and experience with related business and development processes
Excellent time management skills
Goal-oriented - ability to work with tight deadlines in an ever changing environment
Fast learner with ability to operate effectively in new environments
Able to collaborate as a strong team member in a fast-paced environment
Able to integrate information from multiple sources in order to anticipate issues, come up with solutions, and resolve the problems
Able to influence individuals at all levels in different departments, including senior executives
High degree of commitment, flexibility, self-motivation, self-confidence, assertiveness, and high tolerance of ambiguity
Professional / technical competences required for the role include:
Project Management skills:
Risk management with risks identified, options agreed & plan in place.
Contingency planning – in depth knowledge of both contingency planning and mitigation
Budget control
Supplier management
Contract management and negotiation
Able to manage a portfolio of loosely related projects and programmes
Experience required for the job:
Relevant industry experience within an ecommerce /retail product environment
Specific experience of delivering technology and organisational change projects
Broad knowledge of technology / media / telecoms sector and strong competitor awareness
Understanding of product development life cycle, product design and implementation.
Knowledge and understanding of process design and implementation
Change management (organization and cultural skills)
Experience of development of processes and roles within associated functional departments
Negotiation skills
Qualifications:
Prince Practitioner, Membership of APM, IPM or 6 Sigma (advantageous but not essential)
Degree qualification (advantageous but not essential)
09/09/2016
Role: Project Manager – Retail
Type: Permanent
Location: West Midlands/home based
Salary: £40k to £46k
My client is a blue chip company with an emphasis on providing solutions and services to the RETAIL sector.
There is a new opportunity for a Project Manager which is focussed on the delivery of Retail software, Solutions and Services.
The Project Manager will have project lifecycle experience and be used to being client centric.
The Project Manager will have responsibilities to include:
Supporting the client in scoping and mobilizing projects, which includes thorough understanding of company governance processes and coaching of clients in adherence to them.
To prepare and regularly maintain project plans based on work packages which are agreed with suppliers (internal and external).
Hold regular calls and meetings to enable Issue resolution, project change control and status monitoring in terms of delivery to agreed timescales and budgets.
Ensure requisite attendance at meetings and log headline minutes and actions and progress as appropriate.
Report progress in agreed format and identify and escalate key risks and issues.
Develop co-operative working relationships across all company functions to maximize programme delivery efficiency through effective use of all available resources
The Project Manager – Retail will offer the following attributes:
Proficient in project planning, organizing, team motivation, and delegation
Excellent written, verbal, and interpersonal communication skills
Excellent organizational skills and attention to detail
Team player and able to manage others through teamwork
Understanding and experience with related business and development processes
Excellent time management skills
Goal-oriented - ability to work with tight deadlines in an ever changing environment
Fast learner with ability to operate effectively in new environments
Able to collaborate as a strong team member in a fast-paced environment
Able to integrate information from multiple sources in order to anticipate issues, come up with solutions, and resolve the problems
Able to influence individuals at all levels in different departments, including senior executives
High degree of commitment, flexibility, self-motivation, self-confidence, assertiveness, and high tolerance of ambiguity
Professional / technical competences required for the role include:
Project Management skills:
Risk management with risks identified, options agreed & plan in place.
Contingency planning – in depth knowledge of both contingency planning and mitigation
Budget control
Supplier management
Contract management and negotiation
Able to manage a portfolio of loosely related projects and programmes
Experience required for the job:
Relevant industry experience within an ecommerce /retail product environment
Specific experience of delivering technology and organisational change projects
Broad knowledge of technology / media / telecoms sector and strong competitor awareness
Understanding of product development life cycle, product design and implementation.
Knowledge and understanding of process design and implementation
Change management (organization and cultural skills)
Experience of development of processes and roles within associated functional departments
Negotiation skills
Qualifications:
Prince Practitioner, Membership of APM, IPM or 6 Sigma (advantageous but not essential)
Degree qualification (advantageous but not essential)
Well-known and large scale luxury travel business currently requires a Web Analyst with a sound understanding of conversion optimisation and knowledge of Google Analytics to join its friendly team in Crawley
Working within an e-commerce team responsible for the online sale of luxury long-haul holidays, the Web Analyst will play a pivotal role in promoting the understanding of online customer behavior, using Google Analytics to identify customer behaviour patterns and identify recommendations for enhancements to customer journey.
With a highly analytical mind and appreciation of customer behaviour, the Web Analyst will be responsible for the following:
- Work with Finance and Commercial teams to ensure that web analytics are reported in line with business analytics
- Produce automated weekly, monthly reports (Excel, BI tools, Google Analytics) and ad hoc reporting as required by the business.
- Deliver error reporting and analysis.
- Establish “dashboard” style online reporting from a range of different data sources for senior management team in the areas of acquisition, conversion and retention
- Put in place merchandising campaign analysis, feeding back to the business on performance post-campaign.
- Be one of the business owners for our analytics tools & tags (Google Analytics) and point of audit for web data to ensure accuracy.
- Regularly audit tracking tags and parameter implementations for data capture accuracy.
- Specify and recommend improvements to tracking to fit with business requirements; co-ordinate delivery of these changes with IT (and external agencies, where required).
- Consolidate data and validate against other business sources.
In addition, the Web Analyst will support the Merchandising Executive in delivering a broad conversion optimisation programme, carrying out the following tasks:
- Help establish A/B and multivariate testing process.
- Identify areas of the websites which are underperforming and make recommendations for test plans.
- Establish a web analytics forum with key commercial stakeholders from across the business to encourage take up of analytics tools and also to better understand business drivers.
- Undertake website behaviour and customer experience analysis, building customer segments
- Contribute data-driven rationales to define changes to our websites.
The successful Web Analyst will have demonstrable experience working within an e-commerce environment, with knowledge of Google Analytics (desirable) or other clickstream analysis tools such as SiteCatalyst, WebTrends and Coremetrics etc.
In addition, the Web Analyst will be a high level user of MS Excel and have experience in various web analysis methodologies including testing (A/B / MVT), competition analysis, surveys and market research. You will also be an excellent communicator, able to converse with all levels of stakeholders and end users.
This is an excellent opportunity to join a fantastic travel business and play an important role in the conversion of web sales across a number of leading luxury e-commerce websites.
In reward for you web analysis and conversion optimisation skills, as well as contribution as an enthusiastic and well humoured team player, you will be rewarded with a salary of up to £30,000, 25 days holiday, pension, life assurance, and above all, the long term opportunity to grow your skills and career within an exciting industry.
Keywords: Travel, E-Commerce, Web Analyst, Conversion Optimisation, A/B Testing, MVT Testing, Google Analytics, SiteCatalyst, WebTrends, Corementrics, Tealeaf, MS Excel, Web Analytics, Crawley, West Sussex, Gatwick, eCommerce
This is a permanent vacancy
09/09/2016
Well-known and large scale luxury travel business currently requires a Web Analyst with a sound understanding of conversion optimisation and knowledge of Google Analytics to join its friendly team in Crawley
Working within an e-commerce team responsible for the online sale of luxury long-haul holidays, the Web Analyst will play a pivotal role in promoting the understanding of online customer behavior, using Google Analytics to identify customer behaviour patterns and identify recommendations for enhancements to customer journey.
With a highly analytical mind and appreciation of customer behaviour, the Web Analyst will be responsible for the following:
- Work with Finance and Commercial teams to ensure that web analytics are reported in line with business analytics
- Produce automated weekly, monthly reports (Excel, BI tools, Google Analytics) and ad hoc reporting as required by the business.
- Deliver error reporting and analysis.
- Establish “dashboard” style online reporting from a range of different data sources for senior management team in the areas of acquisition, conversion and retention
- Put in place merchandising campaign analysis, feeding back to the business on performance post-campaign.
- Be one of the business owners for our analytics tools & tags (Google Analytics) and point of audit for web data to ensure accuracy.
- Regularly audit tracking tags and parameter implementations for data capture accuracy.
- Specify and recommend improvements to tracking to fit with business requirements; co-ordinate delivery of these changes with IT (and external agencies, where required).
- Consolidate data and validate against other business sources.
In addition, the Web Analyst will support the Merchandising Executive in delivering a broad conversion optimisation programme, carrying out the following tasks:
- Help establish A/B and multivariate testing process.
- Identify areas of the websites which are underperforming and make recommendations for test plans.
- Establish a web analytics forum with key commercial stakeholders from across the business to encourage take up of analytics tools and also to better understand business drivers.
- Undertake website behaviour and customer experience analysis, building customer segments
- Contribute data-driven rationales to define changes to our websites.
The successful Web Analyst will have demonstrable experience working within an e-commerce environment, with knowledge of Google Analytics (desirable) or other clickstream analysis tools such as SiteCatalyst, WebTrends and Coremetrics etc.
In addition, the Web Analyst will be a high level user of MS Excel and have experience in various web analysis methodologies including testing (A/B / MVT), competition analysis, surveys and market research. You will also be an excellent communicator, able to converse with all levels of stakeholders and end users.
This is an excellent opportunity to join a fantastic travel business and play an important role in the conversion of web sales across a number of leading luxury e-commerce websites.
In reward for you web analysis and conversion optimisation skills, as well as contribution as an enthusiastic and well humoured team player, you will be rewarded with a salary of up to £30,000, 25 days holiday, pension, life assurance, and above all, the long term opportunity to grow your skills and career within an exciting industry.
Keywords: Travel, E-Commerce, Web Analyst, Conversion Optimisation, A/B Testing, MVT Testing, Google Analytics, SiteCatalyst, WebTrends, Corementrics, Tealeaf, MS Excel, Web Analytics, Crawley, West Sussex, Gatwick, eCommerce
This is a permanent vacancy
Project Delivery Lead - Gloucestershire - Up to £100k package
A market leading company providing a cutting edge SaaS platform that is dominating the ecommerce sector is looking to recruit a Project Delivery Lead. This fast growing technology company provides an ecommerce / SaaS solution to a varied and large range of ecommerce companies. They are looking to continue their expansion and move into more vertical markets and geographical areas.
* As the Project Delivery Lead you will be ensuring all projects are delivered to requirements and commercial agreements, using both Internal and external 3rd party partners.
* You will own the client engagement and relationship for projects undertaken to ensure all parties meet and deliver expected tasks for the successful delivery of work to time, cost and quality.
* You will also take ownership of designing and implementing a delivery strategy to support the goal of achieving a best practice consultancy for the planning and integration of work packages agreed with clients.
It is essential for the Project Delivery Lead to have strong industry knowledge and experience in the retail / ecommerce sector.
Other essential criteria for the Project Delivery Lead are:
* A proven track record of project delivery within the SaaS Industry, with a minimum of 5yrs experience in leading and managing delivery teams
* Proven success managing multiple projects in the retail / ecommerce sector
* Experienced in dealing with clients at a director and senior management level
* 3 to 5yrs experience in managing project teams across multiple locations
* Possess extensive experience of leading project activities for high value, complex services for an international customer base
* Resourceful and able to work under critical timelines and conditions
* Strong interpersonal, communications skills with excellent presentation skills, able to communicate with a proven track record of dealing with senior executives and directors
The role is based in Gloucestershire however there will be infrequent travel for client meetings when required.
If this position is suitable for you please apply. If you incur any problems when applying please email me at
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
09/09/2016
Project Delivery Lead - Gloucestershire - Up to £100k package
A market leading company providing a cutting edge SaaS platform that is dominating the ecommerce sector is looking to recruit a Project Delivery Lead. This fast growing technology company provides an ecommerce / SaaS solution to a varied and large range of ecommerce companies. They are looking to continue their expansion and move into more vertical markets and geographical areas.
* As the Project Delivery Lead you will be ensuring all projects are delivered to requirements and commercial agreements, using both Internal and external 3rd party partners.
* You will own the client engagement and relationship for projects undertaken to ensure all parties meet and deliver expected tasks for the successful delivery of work to time, cost and quality.
* You will also take ownership of designing and implementing a delivery strategy to support the goal of achieving a best practice consultancy for the planning and integration of work packages agreed with clients.
It is essential for the Project Delivery Lead to have strong industry knowledge and experience in the retail / ecommerce sector.
Other essential criteria for the Project Delivery Lead are:
* A proven track record of project delivery within the SaaS Industry, with a minimum of 5yrs experience in leading and managing delivery teams
* Proven success managing multiple projects in the retail / ecommerce sector
* Experienced in dealing with clients at a director and senior management level
* 3 to 5yrs experience in managing project teams across multiple locations
* Possess extensive experience of leading project activities for high value, complex services for an international customer base
* Resourceful and able to work under critical timelines and conditions
* Strong interpersonal, communications skills with excellent presentation skills, able to communicate with a proven track record of dealing with senior executives and directors
The role is based in Gloucestershire however there will be infrequent travel for client meetings when required.
If this position is suitable for you please apply. If you incur any problems when applying please email me at
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
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