Cambridge University Press & Assessment
Shaftesbury Road, Cambridge, UK
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
27/04/2026
Full time
Job Title: Lead Software Architect
Salary: £68,600 to £91,700
Location: Cambridge, UK – Hybrid
Contract: Permanent
Hours: Full time, 35 Hours Per Week
Are you enthusiastic about shaping technology that delivers impact at scale?
As we continue to evolve our digital platforms to support learners, lecturers and researchers around the world, we are looking to appoint an experienced and motivated Lead Software Architect to join our Academic Technology group here at Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a fantastic opportunity to play a meaningful role in shaping the technical foundations of globally used digital products, ensuring they remain scalable, secure and fit for the future.
About the role
As Lead Software Architect, you will be accountable for owning the software architecture and engineering delivery across a product or platform vertical within our Academic Technology group.
Working at the intersection of solution architecture, product and engineering, you will translate solution designs and product priorities into well‑architected, shippable software, ensuring that technical direction is sound and delivery is sustained from planning through to production and live operation.
You will provide technical leadership across the full engineering lifecycle, including backend and frontend architecture, infrastructure, CI/CD pipelines and operational readiness. While this is not primarily a hands‑on coding role, it requires a strong engineering background and the ability to review code, challenge design decisions, unblock engineers and engage directly where it adds value.
A core aspect of the role is leading the adoption of AI‑enhanced engineering practices. You will shape how teams use AI‑assisted tooling across planning, development and quality assurance, focusing on responsible, practical use that measurably improves delivery quality, throughput and maintainability.
You will work closely with Solution Architects, Product Owners and UX colleagues to ensure requirements are technically feasible, well specified and correctly decomposed, acting as the key technical bridge between solution intent and engineering execution.
Additional responsibilities and accountabilities:
Owning the software architecture for an assigned product or platform area, ensuring solutions support both current delivery and future scalability.
Driving engineering delivery from planning through to production, translating solution designs into implementable engineering plans with clear scope, dependencies and sequencing.
Providing technical leadership and direction to distributed engineering teams, including Far shore, near shore and contract resources.
Removing technical blockers, making pragmatic trade‑off decisions and keeping delivery on track.
Defining and upholding technical standards, patterns and engineering conventions.
Leading the adoption of AI‑assisted software development practices and tooling across engineering teams.
Owning operational readiness, including infrastructure, CI/CD pipelines, monitoring and developer experience.
Evaluating technology and tooling choices, including build‑vs‑buy decisions, with clear and defensible rationale.
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You
As a senior software architecture or engineering leader, you will have a proven record of owning complex platforms or digital products end‑to‑end. You will be confident operating across technical and non‑technical audiences, bringing sound judgement, strong communication skills and a pragmatic approach to decision‑making.
You will have experience translating product and solution designs into engineering delivery, leading distributed teams, and balancing technical quality with delivery pace in complex environments.
If you meet the above minimum requirements, we encourage you to apply.
Your application will be even stronger if you can also demonstrate experience in content platforms, education technology, modern web technology stacks, or introducing new engineering tools and practices.
For a detailed job description, refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical, Dental and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 8th May. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
We aim to support candidates by making our interview process clear and transparent. If you are shortlisted and progressed through the stages, you can expect:
2 questions to answer at the application stage with a CV.
A 15-minute screening call with the Hiring Manager.
First stage interview, in person (if possible) with senior engineering and product colleagues.
Final stage interview: with Hiring Manager and Group Director, in-person at our offices in Cambridge.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
09/05/2026
Full time
Your New Role We have an exciting opportunity for a Senior Data Analyst to join our Transport Infrastructure team based in Polmadie, Glasgow. This is a full-time, permanent position offering hybrid working (Polmadie, Glasgow Office) and a 37.5-hour week, Monday to Friday. As a Senior Data Analyst , you'll play a key role in providing high-quality data and insight to contract and divisional management teams, helping drive performance across our Scotland and Northern Ireland accounts. You will be responsible for: Supporting the creation of training materials and helping operational managers use reporting tools and dashboards effectively. Producing performance and exception reports, including daily/weekly/monthly reporting aligned to contract targets. Conducting dynamic planning and developing reporting that improves logistics, planning and overall operational efficiency. Working with contract and digital teams to drive ongoing improvements and develop agreed objectives. Identifying and liaising with local data owners to ensure accurate, timely and complete data capture across systems. Ensuring all performance data is validated, formatted correctly and submitted on time to required stakeholders. Maintaining standardised data formats compatible with the data lake and ensuring system integrity. Creating analytical reports combining sources such as Masternaut and timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required to ensure accuracy and reliability. Preparing clear, insightful reports for senior managers with recommended actions. Capturing and evaluating innovations and ideas from the business and promoting a culture of fact-based decision-making, constructive challenge and collaboration. We want to hear from you if you have: Strong desire to support operational teams and improve efficiency across the contract Advanced Excel skills and confidence working with data Ability to use Microsoft Power Platform to create automations and dashboard reporting Excellent communication and presentation skills, able to explain complex data clearly Strong analytical, organisational, and planning abilities Willingness to embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently and as part of a team to design and implement reporting solutions Maintains strong awareness of Health & Safety requirements Knowledge of Highways Maintenance (advantageous) In addition to this, it would be essential if you a relevant academic development or experience in a similar data or performance-focused role What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program. Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Cloud Platform Product Manager - Appvia - Security Clearance eligibility required. Location: London, UK (Hybrid 1-2 days in-office per week) Package: £90,000 - 120,000 + 10% Bonus + 10% Shares + Benefits (see more below) Contract: Permanent / Full-time About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Cloud Platform Product Manager, you'll sit at the intersection of engineering, delivery, and user outcomes. You'll lead product delivery for secure AWS based platforms in government transformation programmes, shaping roadmaps that balance compliance, security, and performance with user experience. This role is ideal for someone with a DevRel, DevEx, Platform or Product Lead background, who thrives in highly technical environments and is confident engaging both hands on engineers and senior government stakeholders, aligning them with business objectives. Internally, you'll have the opportunity to establish and lead Appvia's strategy toward product management as part of our ambitious long term growth plans. Interview process - 3 stage Discovery conversation with our Talent Acquisition Manager. Interview with Hiring Manager. Final Interview with Leadership. Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you Proven experience as a Technical Product Manager / Platform Product Owner in secure, complex environments, including the following: Strong AWS knowledge, including core services (EC2, S3, RDS, IAM, VPC, CloudWatch, CloudFront). Understanding of platform engineering concepts. Infrastructure as Code (Terraform, CloudFormation) CI/CD pipelines and DevSecOps toolchains Containerisation and Kubernetes. Secure multi tenanted environments / landing zones. Experience working with UK government programmes (SC clearance eligible). Excellent communication and stakeholder management skills. Skills & Experience Product Ownership Define and own the product vision and roadmap for secure AWS based platform products used within government programmes. Align product delivery with business objectives, government standards (e.g., NCSC Cloud Security Principles), and compliance frameworks. Drive backlog prioritisation, balancing feature delivery, security requirements, and operational excellence. Stakeholder Engagement Act as the product voice with government stakeholders, ensuring user needs, compliance requirements, and strategic goals are met. Facilitate workshops, discovery sessions, and demos with end users, security officers, and senior decision makers. Technical Leadership Collaborate closely with platform engineers, architects, and security specialists to translate requirements into deliverables. Support the definition and rollout of outcome focused SOWs, ensuring clear lines of responsibility between different platform focused product teams (e.g., CI/CD, Observability etc). Ensure delivery aligns with DevSecOps best practices (automation, IaC, continuous assurance). Governance & Reporting Define and monitor KPIs/OKRs for product success, including adoption, performance, cost optimisation, and compliance. Provide clear reporting to government stakeholders on progress, risks, and measurable outcomes. Desirables Multi cloud (Azure, GCP) exposure. Knowledge of FinOps and cloud cost optimisation. Hands on software development or platform engineering background. Agile delivery at scale (dual track agile, SAFe, LeSS). Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️ Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
09/05/2026
Full time
Cloud Platform Product Manager - Appvia - Security Clearance eligibility required. Location: London, UK (Hybrid 1-2 days in-office per week) Package: £90,000 - 120,000 + 10% Bonus + 10% Shares + Benefits (see more below) Contract: Permanent / Full-time About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Cloud Platform Product Manager, you'll sit at the intersection of engineering, delivery, and user outcomes. You'll lead product delivery for secure AWS based platforms in government transformation programmes, shaping roadmaps that balance compliance, security, and performance with user experience. This role is ideal for someone with a DevRel, DevEx, Platform or Product Lead background, who thrives in highly technical environments and is confident engaging both hands on engineers and senior government stakeholders, aligning them with business objectives. Internally, you'll have the opportunity to establish and lead Appvia's strategy toward product management as part of our ambitious long term growth plans. Interview process - 3 stage Discovery conversation with our Talent Acquisition Manager. Interview with Hiring Manager. Final Interview with Leadership. Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you Proven experience as a Technical Product Manager / Platform Product Owner in secure, complex environments, including the following: Strong AWS knowledge, including core services (EC2, S3, RDS, IAM, VPC, CloudWatch, CloudFront). Understanding of platform engineering concepts. Infrastructure as Code (Terraform, CloudFormation) CI/CD pipelines and DevSecOps toolchains Containerisation and Kubernetes. Secure multi tenanted environments / landing zones. Experience working with UK government programmes (SC clearance eligible). Excellent communication and stakeholder management skills. Skills & Experience Product Ownership Define and own the product vision and roadmap for secure AWS based platform products used within government programmes. Align product delivery with business objectives, government standards (e.g., NCSC Cloud Security Principles), and compliance frameworks. Drive backlog prioritisation, balancing feature delivery, security requirements, and operational excellence. Stakeholder Engagement Act as the product voice with government stakeholders, ensuring user needs, compliance requirements, and strategic goals are met. Facilitate workshops, discovery sessions, and demos with end users, security officers, and senior decision makers. Technical Leadership Collaborate closely with platform engineers, architects, and security specialists to translate requirements into deliverables. Support the definition and rollout of outcome focused SOWs, ensuring clear lines of responsibility between different platform focused product teams (e.g., CI/CD, Observability etc). Ensure delivery aligns with DevSecOps best practices (automation, IaC, continuous assurance). Governance & Reporting Define and monitor KPIs/OKRs for product success, including adoption, performance, cost optimisation, and compliance. Provide clear reporting to government stakeholders on progress, risks, and measurable outcomes. Desirables Multi cloud (Azure, GCP) exposure. Knowledge of FinOps and cloud cost optimisation. Hands on software development or platform engineering background. Agile delivery at scale (dual track agile, SAFe, LeSS). Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️ Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Senior Digital Project Manager (Client Strategy & Growth) - £65K - London We're looking for a strategic and commercially aware Senior Digital Project Manager to lead client relationships and deliver impactful digital and website projects from initial enquiry through to launch. This role sits at the intersection of client consulting, digital strategy and project delivery. You'll work closely with clients to understand their business objectives, translate those into clear digital strategies and oversee the successful delivery of brand and website projects. You'll act as a trusted partner to clients, guiding them through the process, shaping ideas and ensuring every project is delivered smoothly and to a high standard. The Opportunity In this position, you'll be responsible for developing relationships with new inbound enquiries and helping turn early conversations into successful projects. You'll shape proposals, present ideas and collaborate with internal teams to create compelling digital solutions. You will play an important role in helping clients define their brand positioning, website strategy and digital direction. From discovery and planning through to design, build and launch, you'll oversee projects end-to-end while ensuring communication and momentum are maintained. Alongside delivery, you'll also contribute to business growth, helping convert opportunities into projects and supporting team sales targets. Key Responsibilities Respond to and develop relationships with inbound enquiries, turning early discussions into defined digital projects Create proposals and pitch ideas to secure new work Build strong client partnerships and act as the main point of contact throughout projects Advise clients on brand, website and digital strategy Produce key project documentation such as research summaries, project plans, sitemaps and product roadmaps Collaborate with designers to shape creative concepts and digital experiences Present design thinking and website concepts to clients with clarity and confidence Plan and oversee projects from early strategy stages through to launch Work closely with development teams to deliver websites and digital products Manage timelines, project scope and communication across stakeholders Keep clients and internal teams informed and aligned throughout delivery Identify ways to improve processes and workflows across projects Make use of emerging tools, including AI, to improve efficiency and insight where relevant About You You enjoy working closely with clients and helping them make smart strategic decisions about their brand and digital presence. You're confident leading discussions, presenting ideas and guiding projects forward. You bring energy and enthusiasm to client conversations and take pride in building strong relationships. You're comfortable taking ownership of projects and thrive in environments where you can combine strategy, creativity and delivery. You're also naturally curious and open to exploring new tools and technologies that can improve the way teams work. What We're Looking For Experience managing website or digital projects from concept through to launch Strong communication and presentation skills Confidence working with senior client stakeholders Ability to think strategically about brands and digital experiences Experience presenting work, ideas or proposals to clients This role is ideal for someone who enjoys shaping digital projects, leading client conversations and delivering meaningful work that drives real impact. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. Benefits & How to Connect We offer up to £250 in vouchers for any referrals who pass their probationary period Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
09/05/2026
Full time
Senior Digital Project Manager (Client Strategy & Growth) - £65K - London We're looking for a strategic and commercially aware Senior Digital Project Manager to lead client relationships and deliver impactful digital and website projects from initial enquiry through to launch. This role sits at the intersection of client consulting, digital strategy and project delivery. You'll work closely with clients to understand their business objectives, translate those into clear digital strategies and oversee the successful delivery of brand and website projects. You'll act as a trusted partner to clients, guiding them through the process, shaping ideas and ensuring every project is delivered smoothly and to a high standard. The Opportunity In this position, you'll be responsible for developing relationships with new inbound enquiries and helping turn early conversations into successful projects. You'll shape proposals, present ideas and collaborate with internal teams to create compelling digital solutions. You will play an important role in helping clients define their brand positioning, website strategy and digital direction. From discovery and planning through to design, build and launch, you'll oversee projects end-to-end while ensuring communication and momentum are maintained. Alongside delivery, you'll also contribute to business growth, helping convert opportunities into projects and supporting team sales targets. Key Responsibilities Respond to and develop relationships with inbound enquiries, turning early discussions into defined digital projects Create proposals and pitch ideas to secure new work Build strong client partnerships and act as the main point of contact throughout projects Advise clients on brand, website and digital strategy Produce key project documentation such as research summaries, project plans, sitemaps and product roadmaps Collaborate with designers to shape creative concepts and digital experiences Present design thinking and website concepts to clients with clarity and confidence Plan and oversee projects from early strategy stages through to launch Work closely with development teams to deliver websites and digital products Manage timelines, project scope and communication across stakeholders Keep clients and internal teams informed and aligned throughout delivery Identify ways to improve processes and workflows across projects Make use of emerging tools, including AI, to improve efficiency and insight where relevant About You You enjoy working closely with clients and helping them make smart strategic decisions about their brand and digital presence. You're confident leading discussions, presenting ideas and guiding projects forward. You bring energy and enthusiasm to client conversations and take pride in building strong relationships. You're comfortable taking ownership of projects and thrive in environments where you can combine strategy, creativity and delivery. You're also naturally curious and open to exploring new tools and technologies that can improve the way teams work. What We're Looking For Experience managing website or digital projects from concept through to launch Strong communication and presentation skills Confidence working with senior client stakeholders Ability to think strategically about brands and digital experiences Experience presenting work, ideas or proposals to clients This role is ideal for someone who enjoys shaping digital projects, leading client conversations and delivering meaningful work that drives real impact. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. Benefits & How to Connect We offer up to £250 in vouchers for any referrals who pass their probationary period Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications About the role As a ProductManager at PAConsulting,you'llsit at the intersection of strategy,deliveryand user value. Sometimes your work will be hands on product delivery - shaping backlogs, prioritising features, defining epics and stories, analysingdataand partnering closely with engineering and design. Other times,you'llapply product thinking as a mindset - clarifying problems, framing opportunities, shaping hypotheses, or guiding clients through whatgood productpractice looks like. You'llbe part of multidisciplinary teams and sometimes work as an individual contributor embedded with a client, but you will always remain a key member of our design,productand wider Digital & Data community. The work varies: one project might involve defining a north star product vision; the next may require diagnosing value gaps, modelling opportunities, or improving ways of working. Whatyou'lldo Develop product visions, strategies and roadmaps grounded in user needs, commercialvalueand technical feasibility. Lead or support backlog creation, refinement,prioritisationand feature definition. Use product thinking to shape direction even when not managing a backlog directly. Conduct or interpret research tovalidateassumptions and inform direction. Collaborate closely with engineering,designand delivery teams to make decisions and move work forward. Define,trackand communicate product KPIs and success measures. Use AI tooling(e.g., Copilot,Miro, ChatGPT, Claude,agentic workflows,and othergenerativetooling)to accelerate ideation, synthesis,prioritisationand reporting. Facilitate workshops and alignment sessions that help clients understand trade offs and make confident decisions. Produce clear, compelling communication material - from executive reports to delivery updates. Qualifications Who you are Someone who can switch fluidly between high level product strategy and hands on delivery. Pragmatic and comfortable making trade offs in imperfect conditions. A clear communicator who knows how to simplify complexity for any audience. Curious, hypothesis drivenand comfortable forming and testing assumptions. A natural collaborator who works well with design,engineeringand business stakeholders. Already integrating AI into your workflow or keen to build that capability. Comfortable flexing across different industries and problem spaces. You blend product craft with consulting judgement - influencing,shapingand guiding. You adapt methods to suit the context rather than enforcing a fixed process. You make decisions using data,evidenceand structured thinking. You'recalm in ambiguity and help others build clarity and alignment. You use AI thoughtfully to accelerate insight, not to replace your own analysis. You work effectively as part of a team or independently with senior stakeholders. You stay focused on outcomes, not just delivery outputs. Whythis role may not be the right fit If you want long term ownership ofa single productrather than varied consulting projects. If you rely on a fixed product process instead of adapting your approach to context. Ifyou'reuncomfortable with client facing work or influencing stakeholders. If you expect all product roles to be delivery heavy - some will be strategic or exploratory. If you avoid ambiguity oralways prefer clearly defined scopes. Ifyou'renot open to experimenting with AI tools and new ways of working. If you prefer strict role boundaries instead of flexing between strategy,deliveryand analysis. Ifyou'renot interested in stretching yourself, taking initiative, or shaping your own growth at PA, thiswon'tbe the right environment Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (60mins) Round 2: Amini case study and discussion around your client-centricity (60 mins) Final round : Meeting with a PA leader (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
09/05/2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications About the role As a ProductManager at PAConsulting,you'llsit at the intersection of strategy,deliveryand user value. Sometimes your work will be hands on product delivery - shaping backlogs, prioritising features, defining epics and stories, analysingdataand partnering closely with engineering and design. Other times,you'llapply product thinking as a mindset - clarifying problems, framing opportunities, shaping hypotheses, or guiding clients through whatgood productpractice looks like. You'llbe part of multidisciplinary teams and sometimes work as an individual contributor embedded with a client, but you will always remain a key member of our design,productand wider Digital & Data community. The work varies: one project might involve defining a north star product vision; the next may require diagnosing value gaps, modelling opportunities, or improving ways of working. Whatyou'lldo Develop product visions, strategies and roadmaps grounded in user needs, commercialvalueand technical feasibility. Lead or support backlog creation, refinement,prioritisationand feature definition. Use product thinking to shape direction even when not managing a backlog directly. Conduct or interpret research tovalidateassumptions and inform direction. Collaborate closely with engineering,designand delivery teams to make decisions and move work forward. Define,trackand communicate product KPIs and success measures. Use AI tooling(e.g., Copilot,Miro, ChatGPT, Claude,agentic workflows,and othergenerativetooling)to accelerate ideation, synthesis,prioritisationand reporting. Facilitate workshops and alignment sessions that help clients understand trade offs and make confident decisions. Produce clear, compelling communication material - from executive reports to delivery updates. Qualifications Who you are Someone who can switch fluidly between high level product strategy and hands on delivery. Pragmatic and comfortable making trade offs in imperfect conditions. A clear communicator who knows how to simplify complexity for any audience. Curious, hypothesis drivenand comfortable forming and testing assumptions. A natural collaborator who works well with design,engineeringand business stakeholders. Already integrating AI into your workflow or keen to build that capability. Comfortable flexing across different industries and problem spaces. You blend product craft with consulting judgement - influencing,shapingand guiding. You adapt methods to suit the context rather than enforcing a fixed process. You make decisions using data,evidenceand structured thinking. You'recalm in ambiguity and help others build clarity and alignment. You use AI thoughtfully to accelerate insight, not to replace your own analysis. You work effectively as part of a team or independently with senior stakeholders. You stay focused on outcomes, not just delivery outputs. Whythis role may not be the right fit If you want long term ownership ofa single productrather than varied consulting projects. If you rely on a fixed product process instead of adapting your approach to context. Ifyou'reuncomfortable with client facing work or influencing stakeholders. If you expect all product roles to be delivery heavy - some will be strategic or exploratory. If you avoid ambiguity oralways prefer clearly defined scopes. Ifyou'renot open to experimenting with AI tools and new ways of working. If you prefer strict role boundaries instead of flexing between strategy,deliveryand analysis. Ifyou'renot interested in stretching yourself, taking initiative, or shaping your own growth at PA, thiswon'tbe the right environment Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Either a competency or technical interview (60mins) Round 2: Amini case study and discussion around your client-centricity (60 mins) Final round : Meeting with a PA leader (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.
09/05/2026
Full time
Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.
Senior Policy & Advocacy Manager (Digital Inclusion and Gender) page is loaded Senior Policy & Advocacy Manager (Digital Inclusion and Gender)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03045 Department: Mobile for Development Team: Digital Inclusion & Gender Location: London (hybrid working) Position type: Fixed Term Contract until March 2027 What the hiring manager says "This job is a great opportunity for someone who cares about improving the digital future for billions of people in low- and middle-income countries. As Senior Policy and Advocacy Manager, you will work with a variety of national and global stakeholders on creating a more favourable policy environment to accelerate digital inclusion and gender equality. This role sits within a team of passionate and ambitious people that deliver meaningful impact at scale." Melle Tiel Groenestege, Senior Director Digital Inclusion About the Team The Digital Inclusion team is comprised of two programmes: Connected Women and Connected Society, and sits within GSMA Mobile for Development (M4D). GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to realise the impact of mobile in low- and middle-income countries (LMICs):The GSMA's Connected Society Programme works with the mobile industry and key stakeholders to increase adoption and use of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at:GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: . About the Role As Senior Policy and Advocacy Manager your responsibility will be to shape and progress evidence-based digital inclusion advocacy messages and policies. This includes engaging a diverse group of stakeholders, such as national governments and international organisations. Your work will focus on the digital inclusion of a broad range of underserved communities (e.g. women, rural, urban-poor, persons with disabilities) across low-and middle-income countries, in particular Asia and Sub-Saharan Africa.You will author policy content that will become reference material for policymakers and private sector actors. You will conduct policy and regulatory analyses at the national level and will be responsible for producing written submissions for various policy processes.You will work with policymakers and regulators on capacity building workshops and the implementation of policies and projects that improve digital inclusion. This will include a focus on key issues such as affordability (especially handsets), digital skills, online safety and security, connectivity and gender equality.You will have the opportunity to represent the GSMA externally at events and in meetings to ensure effective dissemination of GSMA's messages on the issue of digital inclusion and gender equality. You will also draft high-quality content, briefings and speaking notes for the team and senior management and support on organising events.You will work in collaboration with a number of internal stakeholders such as GSMA policy teams, our regional offices, and other Mobile for Development programmes. About You We welcome applications from professionals with the following demonstrated qualifications: Strong understanding of the role of digital technology in international development. This may be gained through working for a relevant organisation such as a mobile network operator, tech company, policy or international organisation, think tank, research agency, or a development partner. Experience with the mobile industry is ideal. Very good understanding of policy and regulation issues related to digital inclusion. Expertise in gender equality and issues is ideal. Proven policy research, advisory and advocacy experience Excellent grasp of the English language, with compelling written and oral communications skills, including the ability to summarise, structure and tailor complex content into clear messaging for different internal and external audiences. French language skills are desirable. Experience in designing and delivering advocacy campaigns through stakeholder engagement, building evidence and delivering results. Ability to work across different cultures with senior officials, policy professionals and others. Strong project management skills, ability to work independently, entrepreneurial and organised to deliver high impact outputs. We're looking for someone who is conscientious and creative, with a can-do attitude. Excited to travel internationally to emerging markets. Existing authorisation to work in the UK. About your Skills The candidate should exhibit the following key skills: Communication - Critical for shaping policy positions and influencing external decision-makers. This role requires the ability to translate complex policy issues, market data, and industry perspectives into clear, concise, and compelling narratives tailored to policymakers, international organisations, and other relevant stakeholders. Strong written and verbal communication skills are essential for developing policy briefs, consultation responses, and thought leadership that enhances credibility and supports advocacy objectives. Delivery - Essential for progressing policy and advocacy priorities from development to impact. The role demands strong project and delivery management skills to coordinate multiple advocacy initiatives, manage inputs from internal and external stakeholders, and ensure timely production of high-quality outputs. Influence - Central to advancing policy outcomes in complex and often ambiguous environments. This skill enables the role to engage and persuade policymakers, regulators, and industry stakeholders through evidence-based arguments and strategic positioning. Influence includes the ability to navigate political and institutional dynamics, build coalitions, and align internal and external stakeholders behind shared policy objectives. Stakeholder Management - Fundamental to successful advocacy in a multi-stakeholder environment. This role requires the ability to build and maintain trusted relationships with government officials, international organisations, industry partners, and internal teams. Effective stakeholder management ensures alignment of interests, facilitates collaboration across sectors and geographies, and supports the development and advancement of credible, well-informed policy positions. Commercial Awareness - Strong commercial understanding ensures that priorities and impact are grounded in business realities and are commercially sustainable. This skill enables the identification of regulatory and policy opportunities that drive both business value and broader societal impact. It ensures that advocacy positions reflect market dynamics, operational constraints, and partner priorities, strengthening credibility with both policymakers and industry stakeholders.We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request. Contract type Fixed Term Contract (Fixed Term) Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working
09/05/2026
Full time
Senior Policy & Advocacy Manager (Digital Inclusion and Gender) page is loaded Senior Policy & Advocacy Manager (Digital Inclusion and Gender)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03045 Department: Mobile for Development Team: Digital Inclusion & Gender Location: London (hybrid working) Position type: Fixed Term Contract until March 2027 What the hiring manager says "This job is a great opportunity for someone who cares about improving the digital future for billions of people in low- and middle-income countries. As Senior Policy and Advocacy Manager, you will work with a variety of national and global stakeholders on creating a more favourable policy environment to accelerate digital inclusion and gender equality. This role sits within a team of passionate and ambitious people that deliver meaningful impact at scale." Melle Tiel Groenestege, Senior Director Digital Inclusion About the Team The Digital Inclusion team is comprised of two programmes: Connected Women and Connected Society, and sits within GSMA Mobile for Development (M4D). GSMA Mobile for Development (M4D) is a dedicated global team within the GSMA, which brings together our mobile operator members, tech innovators, the development community and governments, to realise the impact of mobile in low- and middle-income countries (LMICs):The GSMA's Connected Society Programme works with the mobile industry and key stakeholders to increase adoption and use of the mobile internet, focusing on underserved population groups in developing markets. For more information, please visit the GSMA Connected Society website at:GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services. For more information, please visit the GSMA Connected Women website at: . About the Role As Senior Policy and Advocacy Manager your responsibility will be to shape and progress evidence-based digital inclusion advocacy messages and policies. This includes engaging a diverse group of stakeholders, such as national governments and international organisations. Your work will focus on the digital inclusion of a broad range of underserved communities (e.g. women, rural, urban-poor, persons with disabilities) across low-and middle-income countries, in particular Asia and Sub-Saharan Africa.You will author policy content that will become reference material for policymakers and private sector actors. You will conduct policy and regulatory analyses at the national level and will be responsible for producing written submissions for various policy processes.You will work with policymakers and regulators on capacity building workshops and the implementation of policies and projects that improve digital inclusion. This will include a focus on key issues such as affordability (especially handsets), digital skills, online safety and security, connectivity and gender equality.You will have the opportunity to represent the GSMA externally at events and in meetings to ensure effective dissemination of GSMA's messages on the issue of digital inclusion and gender equality. You will also draft high-quality content, briefings and speaking notes for the team and senior management and support on organising events.You will work in collaboration with a number of internal stakeholders such as GSMA policy teams, our regional offices, and other Mobile for Development programmes. About You We welcome applications from professionals with the following demonstrated qualifications: Strong understanding of the role of digital technology in international development. This may be gained through working for a relevant organisation such as a mobile network operator, tech company, policy or international organisation, think tank, research agency, or a development partner. Experience with the mobile industry is ideal. Very good understanding of policy and regulation issues related to digital inclusion. Expertise in gender equality and issues is ideal. Proven policy research, advisory and advocacy experience Excellent grasp of the English language, with compelling written and oral communications skills, including the ability to summarise, structure and tailor complex content into clear messaging for different internal and external audiences. French language skills are desirable. Experience in designing and delivering advocacy campaigns through stakeholder engagement, building evidence and delivering results. Ability to work across different cultures with senior officials, policy professionals and others. Strong project management skills, ability to work independently, entrepreneurial and organised to deliver high impact outputs. We're looking for someone who is conscientious and creative, with a can-do attitude. Excited to travel internationally to emerging markets. Existing authorisation to work in the UK. About your Skills The candidate should exhibit the following key skills: Communication - Critical for shaping policy positions and influencing external decision-makers. This role requires the ability to translate complex policy issues, market data, and industry perspectives into clear, concise, and compelling narratives tailored to policymakers, international organisations, and other relevant stakeholders. Strong written and verbal communication skills are essential for developing policy briefs, consultation responses, and thought leadership that enhances credibility and supports advocacy objectives. Delivery - Essential for progressing policy and advocacy priorities from development to impact. The role demands strong project and delivery management skills to coordinate multiple advocacy initiatives, manage inputs from internal and external stakeholders, and ensure timely production of high-quality outputs. Influence - Central to advancing policy outcomes in complex and often ambiguous environments. This skill enables the role to engage and persuade policymakers, regulators, and industry stakeholders through evidence-based arguments and strategic positioning. Influence includes the ability to navigate political and institutional dynamics, build coalitions, and align internal and external stakeholders behind shared policy objectives. Stakeholder Management - Fundamental to successful advocacy in a multi-stakeholder environment. This role requires the ability to build and maintain trusted relationships with government officials, international organisations, industry partners, and internal teams. Effective stakeholder management ensures alignment of interests, facilitates collaboration across sectors and geographies, and supports the development and advancement of credible, well-informed policy positions. Commercial Awareness - Strong commercial understanding ensures that priorities and impact are grounded in business realities and are commercially sustainable. This skill enables the identification of regulatory and policy opportunities that drive both business value and broader societal impact. It ensures that advocacy positions reflect market dynamics, operational constraints, and partner priorities, strengthening credibility with both policymakers and industry stakeholders.We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request. Contract type Fixed Term Contract (Fixed Term) Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working
About the Role We are looking for a Solutions Engineer to help us convert more interested lead Quantum Base print trials and customer onboarding from initial sales meetings through to live production. You'll work very closely with our customers, our Commercial Team, and the rest of Quantum Base to teach potential customers about our solution, help them get production ready and turn them into paying customers. You will act as the technical authority during the sales process. This is the first external hire into the new Customer Implementation function, so you'll be able to put your mark on the business and the way we do things. Given that, we're looking for people who have startup experience, or are happy with creating new approaches where they don't exist. Our solution is fundamentally a scientific invention, but our IP is implemented using our mobile SDK, our cloud, our manufacturing software and our ink. You will need to have experience with software and technology, however print experience is not required (we have experts who can teach you the intricacies of printing). Key Responsibilities Pre-Sales Technical Support Partner with the commercial team from an early stage on sales opportunities Provide technical validation and feasibility assessments Participate in technical deep dives with customers Help set realistic expectations around timelines, constraints, and risks Print Trials & Proofs of Concept Lead end-to-end execution of customer print trials Design trial plans, success criteria, and acceptance metrics Support live production tests on customer print lines Troubleshoot real-world issues across data, workflow, and print production Liaise with our science team to deliver print trial results and learnings Customer Onboarding & Implementation Own technical onboarding for new customers post-sale Integrate the Q-ID technology stack into our customers systems Ensure tools are in place for quality assurance Ensure customers are production-ready and self-service through training Internal Feedback & Enablement Feed customer learnings back into Quantum Base for continuous improvement Help build repeatable trial and onboarding playbooks Required Experience & Skills Customer-facing Leadership Proven experience running customer trials or pilots Comfortable leading technical conversations with senior customer stakeholders Able to manage ambiguity and guide customers through new operational models Great problem-solver Solutions Expertise Prior role as Solutions Engineer, Technical Account Manager, or Implementation Engineer. Startup or scale-up experience (or very comfortable with ambiguity). Strong project management skills with the ability to manage multiple customers and projects at the same time. Technical & Systems Skills Familiarity implementing new software or technical processes into existing enterprise workflows or production lines. The border of physical and digital. Good knowledge of software and technology, including mobile SDKs, cloud APIs etc Excellent communication and teamwork skills What Success Looks Like in This Role Customer print trials run smoothly and meet agreed success criteria Customers move confidently from pilot to scaled production Production issues are identified early and resolved pragmaticallyQuantum Base implementations become more repeatable and predictable over time Customers trust you as the technical authority in the room Benefits We're continually updating and improving our benefits. Some of our benefits include: 30 days annual leave (on top of public holidays) Relocation package available if you want to move to Lancaster Flexible Working Hours - we are flexible with what hours you work Remote Working - we offer part time remote working for all our staff Cycle to Work Scheme - Big savings when buying a bicycle through the business. Pension Bonus Participation in the company share scheme If you are a collaborative and dedicated engineer ready to take your career to the next level, we want to hear from you.
09/05/2026
Full time
About the Role We are looking for a Solutions Engineer to help us convert more interested lead Quantum Base print trials and customer onboarding from initial sales meetings through to live production. You'll work very closely with our customers, our Commercial Team, and the rest of Quantum Base to teach potential customers about our solution, help them get production ready and turn them into paying customers. You will act as the technical authority during the sales process. This is the first external hire into the new Customer Implementation function, so you'll be able to put your mark on the business and the way we do things. Given that, we're looking for people who have startup experience, or are happy with creating new approaches where they don't exist. Our solution is fundamentally a scientific invention, but our IP is implemented using our mobile SDK, our cloud, our manufacturing software and our ink. You will need to have experience with software and technology, however print experience is not required (we have experts who can teach you the intricacies of printing). Key Responsibilities Pre-Sales Technical Support Partner with the commercial team from an early stage on sales opportunities Provide technical validation and feasibility assessments Participate in technical deep dives with customers Help set realistic expectations around timelines, constraints, and risks Print Trials & Proofs of Concept Lead end-to-end execution of customer print trials Design trial plans, success criteria, and acceptance metrics Support live production tests on customer print lines Troubleshoot real-world issues across data, workflow, and print production Liaise with our science team to deliver print trial results and learnings Customer Onboarding & Implementation Own technical onboarding for new customers post-sale Integrate the Q-ID technology stack into our customers systems Ensure tools are in place for quality assurance Ensure customers are production-ready and self-service through training Internal Feedback & Enablement Feed customer learnings back into Quantum Base for continuous improvement Help build repeatable trial and onboarding playbooks Required Experience & Skills Customer-facing Leadership Proven experience running customer trials or pilots Comfortable leading technical conversations with senior customer stakeholders Able to manage ambiguity and guide customers through new operational models Great problem-solver Solutions Expertise Prior role as Solutions Engineer, Technical Account Manager, or Implementation Engineer. Startup or scale-up experience (or very comfortable with ambiguity). Strong project management skills with the ability to manage multiple customers and projects at the same time. Technical & Systems Skills Familiarity implementing new software or technical processes into existing enterprise workflows or production lines. The border of physical and digital. Good knowledge of software and technology, including mobile SDKs, cloud APIs etc Excellent communication and teamwork skills What Success Looks Like in This Role Customer print trials run smoothly and meet agreed success criteria Customers move confidently from pilot to scaled production Production issues are identified early and resolved pragmaticallyQuantum Base implementations become more repeatable and predictable over time Customers trust you as the technical authority in the room Benefits We're continually updating and improving our benefits. Some of our benefits include: 30 days annual leave (on top of public holidays) Relocation package available if you want to move to Lancaster Flexible Working Hours - we are flexible with what hours you work Remote Working - we offer part time remote working for all our staff Cycle to Work Scheme - Big savings when buying a bicycle through the business. Pension Bonus Participation in the company share scheme If you are a collaborative and dedicated engineer ready to take your career to the next level, we want to hear from you.
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Software Engineer at Olo, you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. We are looking for a full-stack engineer with experience designing, developing, scaling, and monitoring solutions, improvements, and services in our core ordering platform. We take pride in a neat codebase with automated tests and continuous integration, and encourage constant refactoring. We encourage new ideas and experimentation. No part of the code base is off limits. What You'll Do Design and implement scalable, high-quality components and services that align with team and company goals. Collaborate across teams to integrate and align development efforts, ensuring consistency and quality in shared components and APIs. Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance. Investigate, understand, and improve interactions between large and complex systems, including integrations with financial platforms. Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions. Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution. Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence. Document and share knowledge effectively to elevate the team's technical expertise. Champion best practices in software development, agile methodologies, and continuous improvement. What We'll Expect From You Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 5+ years of experience in software engineering. Proficient in one or more programming languages (e.g., C#, TypeScript) and capable of independently implementing moderately complex features and algorithms. Experience using version control tools (e.g., GitHub) and participating in continuous integration/continuous delivery (CI/CD) pipelines (e.g., GitHub Actions, TeamCity). Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test-driven development (TDD) principles (e.g., NUnit, Jest). Deeper understanding of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure). Strong problem-solving skills and collaborates effectively with team members, product managers, and stakeholders to deliver solutions that align with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at Applicant Privacy Notice (United Kingdom)
09/05/2026
Full time
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. As a Senior Software Engineer at Olo, you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. We are looking for a full-stack engineer with experience designing, developing, scaling, and monitoring solutions, improvements, and services in our core ordering platform. We take pride in a neat codebase with automated tests and continuous integration, and encourage constant refactoring. We encourage new ideas and experimentation. No part of the code base is off limits. What You'll Do Design and implement scalable, high-quality components and services that align with team and company goals. Collaborate across teams to integrate and align development efforts, ensuring consistency and quality in shared components and APIs. Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance. Investigate, understand, and improve interactions between large and complex systems, including integrations with financial platforms. Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions. Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution. Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence. Document and share knowledge effectively to elevate the team's technical expertise. Champion best practices in software development, agile methodologies, and continuous improvement. What We'll Expect From You Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 5+ years of experience in software engineering. Proficient in one or more programming languages (e.g., C#, TypeScript) and capable of independently implementing moderately complex features and algorithms. Experience using version control tools (e.g., GitHub) and participating in continuous integration/continuous delivery (CI/CD) pipelines (e.g., GitHub Actions, TeamCity). Proficient in writing and maintaining unit and integration tests, demonstrating an understanding of test-driven development (TDD) principles (e.g., NUnit, Jest). Deeper understanding of distributed systems, including building scalable and resilient services (e.g., Redis, Kafka, AWS infrastructure). Strong problem-solving skills and collaborates effectively with team members, product managers, and stakeholders to deliver solutions that align with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source-so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at Applicant Privacy Notice (United Kingdom)
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Qualifications: Significant Years experience in software development specifically Figma Strong analytical and quantitative skills; Data driven and results-oriented Experience in running high traffic, distributed, cloud based services Experience in affecting large culture change Experience leading infrastructure programs Skilled at working with third party service providers Excellent written and oral communication skills Education: Bachelor's/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster. The Digital Design Engineer Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Drive and support product vision from concept to production Proactively understand and incorporate customer learnings to know when to enhance or sunset existing products Provide cross-organizational and cross-disciplinary solutions across the company Use creative process and design thinking to improve products Support business stakeholders to create or improve marketing campaign strategies and their effectiveness Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance Provide thought leadership through hard-hitting, high quality data analysis and research Evaluate new product concepts for viability and present them to senior stakeholders for approval Convert ideas into basic wireframes to provide direction to UX and UI Designers Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress Train stakeholders on new products and interfaces, including new features and customer experience. Be able to work with and manage outside vendors and agencies, and own stewardship of their work and deliverables Propose and identify ground-breaking solutions that can be executed once approved by stakeholders Demonstrates ability to attract senior talent Facilitates understanding of broader organizational tenets and strategic goals for department Recognizes trends for larger-scale development needs within and across teams and builds plans to develop skills Shares talent development best practices across organization Audits department goals to ensure alignment with broader organizational goals; is accountable for department performance against goals Sets high performance standards for department Plans and advocates for department resources Develops and communicates department vision that supports the broader organizational vision Ensures team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
09/05/2026
Full time
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Qualifications: Significant Years experience in software development specifically Figma Strong analytical and quantitative skills; Data driven and results-oriented Experience in running high traffic, distributed, cloud based services Experience in affecting large culture change Experience leading infrastructure programs Skilled at working with third party service providers Excellent written and oral communication skills Education: Bachelor's/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster. The Digital Design Engineer Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Drive and support product vision from concept to production Proactively understand and incorporate customer learnings to know when to enhance or sunset existing products Provide cross-organizational and cross-disciplinary solutions across the company Use creative process and design thinking to improve products Support business stakeholders to create or improve marketing campaign strategies and their effectiveness Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance Provide thought leadership through hard-hitting, high quality data analysis and research Evaluate new product concepts for viability and present them to senior stakeholders for approval Convert ideas into basic wireframes to provide direction to UX and UI Designers Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress Train stakeholders on new products and interfaces, including new features and customer experience. Be able to work with and manage outside vendors and agencies, and own stewardship of their work and deliverables Propose and identify ground-breaking solutions that can be executed once approved by stakeholders Demonstrates ability to attract senior talent Facilitates understanding of broader organizational tenets and strategic goals for department Recognizes trends for larger-scale development needs within and across teams and builds plans to develop skills Shares talent development best practices across organization Audits department goals to ensure alignment with broader organizational goals; is accountable for department performance against goals Sets high performance standards for department Plans and advocates for department resources Develops and communicates department vision that supports the broader organizational vision Ensures team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
VodafoneThree - Senior Solution Architect, CIAMLondon, United KingdomApply NowFind out how well you match with this jobRequisition ID281604Date posted05/06/2026 Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers. What you'll do You'll step into a lead architect role at the heart of Vodafone UK's digital ecosystem, shaping how millions of Consumer and Enterprise customers securely access and manage their services. Working across web, app, chatbot, and telephony channels, you'll help create seamless, trusted login experiences while influencing the future of customer identity and authentication. Lead and influence the authentication product roadmap, using your end-to-end Identity and Access Management (IDAM) expertise to guide long-term architectural direction Shape the architectural runway to support new and evolving capabilities such as passwordless and biometric login (FIDO2), adaptive and risk-based authentication, and social sign-ins Evaluate and adopt modern authentication protocols and open standards to meet clear business and customer outcomes Partner closely with Product Owners, Technical Product Owners, UX, Engineering Managers, and senior developers to define functional and non-functional requirements and design robust end-to-end solutions Own impact assessments and solution blueprints, including providing VROM and ROM estimates for new business demands Champion incremental delivery, supporting phased planning and helping teams ship customer value early and often Ensure solutions align with AWS/Azure Well-Architected Framework principles, with a strong focus on security, resilience, scalability, maintainability, and cost efficiency Protect the integrity and reusability of authentication solutions throughout their lifecycle, keeping designs as simple and elegant as possible Who you are Deep expertise in federated identity management and security concepts, and strong working knowledge of standards such as OpenID Connect, OAuth2, SAML, and related RFCs Proven experience designing and delivering enterprise-scale identity solutions for B2C or B2B platforms Strong background designing cloud-based services using microservices and micro-frontend architectures Hands-on experience defining and designing RESTful APIs to industry standards A solid understanding of AWS or equivalent Well-Architected Framework pillars, especially security, scalability, performance, maintainability, and cost management Ability to communicate solution designs clearly using standard modeling approaches such as UML or C4 Confident communicator who can explain complex technical concepts clearly to both technical and non-technical stakeholders Practical experience working within Agile delivery methodologies such as Scrum, Kanban, or Lean Experience integrating enterprise-grade SaaS-based IDAM platforms Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
09/05/2026
Full time
VodafoneThree - Senior Solution Architect, CIAMLondon, United KingdomApply NowFind out how well you match with this jobRequisition ID281604Date posted05/06/2026 Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers. What you'll do You'll step into a lead architect role at the heart of Vodafone UK's digital ecosystem, shaping how millions of Consumer and Enterprise customers securely access and manage their services. Working across web, app, chatbot, and telephony channels, you'll help create seamless, trusted login experiences while influencing the future of customer identity and authentication. Lead and influence the authentication product roadmap, using your end-to-end Identity and Access Management (IDAM) expertise to guide long-term architectural direction Shape the architectural runway to support new and evolving capabilities such as passwordless and biometric login (FIDO2), adaptive and risk-based authentication, and social sign-ins Evaluate and adopt modern authentication protocols and open standards to meet clear business and customer outcomes Partner closely with Product Owners, Technical Product Owners, UX, Engineering Managers, and senior developers to define functional and non-functional requirements and design robust end-to-end solutions Own impact assessments and solution blueprints, including providing VROM and ROM estimates for new business demands Champion incremental delivery, supporting phased planning and helping teams ship customer value early and often Ensure solutions align with AWS/Azure Well-Architected Framework principles, with a strong focus on security, resilience, scalability, maintainability, and cost efficiency Protect the integrity and reusability of authentication solutions throughout their lifecycle, keeping designs as simple and elegant as possible Who you are Deep expertise in federated identity management and security concepts, and strong working knowledge of standards such as OpenID Connect, OAuth2, SAML, and related RFCs Proven experience designing and delivering enterprise-scale identity solutions for B2C or B2B platforms Strong background designing cloud-based services using microservices and micro-frontend architectures Hands-on experience defining and designing RESTful APIs to industry standards A solid understanding of AWS or equivalent Well-Architected Framework pillars, especially security, scalability, performance, maintainability, and cost management Ability to communicate solution designs clearly using standard modeling approaches such as UML or C4 Confident communicator who can explain complex technical concepts clearly to both technical and non-technical stakeholders Practical experience working within Agile delivery methodologies such as Scrum, Kanban, or Lean Experience integrating enterprise-grade SaaS-based IDAM platforms Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Python Software Engineer (Mid to Senior) - Backend Focus Remote (Ireland / Northern Ireland) 1 day per month on site Company Overview A technology-driven digital business operating a large-scale consumer platform with significant daily user activity. This is a small IT function within a broader organisation, giving you direct visibility into how your work impacts the business in real time. You will see your changes go live, influence product direction, and work closely with key stakeholders across the company.The environment is collaborative and flexible, with a strong emphasis on ownership, autonomy, and practical problem solving. The Opportunity This role sits within a lean IT team made up of two developers. You will work closely with the Lead Developer, who also acts as the technical manager, bringing a complementary Python skill set. Beyond engineering, you will collaborate directly with marketing, operations and the Managing Director, helping translate business needs into technical solutions that drive the company forward. The platform is highly data-driven, so the role is predominantly backend focused, with an approximate split of 80 percent backend and 20 percent frontend. Frontend work is increasingly supported by AI-assisted development tools, making experience with AI-driven workflows essential. This position would suit someone who is comfortable working independently, while also partnering closely with both technical and non-technical stakeholders. What we are looking for This is an ideal opportunity for ahands-on Python engineerwho enjoys solving real-world problems, working with data, and building efficient backend systems. The successful candidate will join a small, collaborative engineering team where flexibility, curiosity, and a willingness to learn are highly valued. The role is primarily backend-focused, with strong emphasis onPython development,data processing, and system performance. You will contribute to the ongoing improvement of a high-traffic web platform, helping to ensure reliability, scalability, and maintainability across the system. The team is particularly interested in engineers who are comfortable using modernAI tools(for example tools similar to Claude or other coding assistants) to enhance productivity, automate workflows, and improve development efficiency. This position would suit someone who: Enjoys working in asmall, agile team environment Is adaptable and comfortable wearing multiple hats Has an interest indata, automation, and system performance Takes ownership of problems and proposes practical solutions Is motivated to continuously learn and improve Responsibilities Developing and maintaining backend services using Python-based frameworks Designing and managing database schemas to support reliable data storage and retrieval Writing efficient SQL queries and improving database performance where required Building background processing jobs and automated workflows to handle system tasks Creating APIs and backend functionality to support user-facing features Supporting deployment, monitoring, and reliability of cloud-hosted systems Investigating and resolving production issues in a timely manner Contributing to system improvements and identifying opportunities to simplify or modernize existing components Supporting data-related initiatives, including reporting, analytics, and data movement between systems Using AI-assisted tools to streamline development, testing, and troubleshooting activities Technical Requirements 4+ years commercial experience developing applications inPython Experience working with relational databases, particularlyPostgreSQL Ability to write and optimize SQL queries for performance and scalability Familiarity with asynchronous processing or background job systems Experience building or supporting APIs and backend services Understanding of cloud-hosted environments (e.g., AWS or similar platforms) Exposure to version control systems and collaborative development practices Comfortable working with data pipelines, reporting, or analytics workflows Interest in leveragingAI toolsto improve development efficiency Additional Information Fully remote role within Ireland or Northern Ireland Monthly visit to the office (one overnight stay, fully covered by the company) Office located approximately one hour north of Dublin High level of autonomy and direct impact on business outcomes
09/05/2026
Full time
Python Software Engineer (Mid to Senior) - Backend Focus Remote (Ireland / Northern Ireland) 1 day per month on site Company Overview A technology-driven digital business operating a large-scale consumer platform with significant daily user activity. This is a small IT function within a broader organisation, giving you direct visibility into how your work impacts the business in real time. You will see your changes go live, influence product direction, and work closely with key stakeholders across the company.The environment is collaborative and flexible, with a strong emphasis on ownership, autonomy, and practical problem solving. The Opportunity This role sits within a lean IT team made up of two developers. You will work closely with the Lead Developer, who also acts as the technical manager, bringing a complementary Python skill set. Beyond engineering, you will collaborate directly with marketing, operations and the Managing Director, helping translate business needs into technical solutions that drive the company forward. The platform is highly data-driven, so the role is predominantly backend focused, with an approximate split of 80 percent backend and 20 percent frontend. Frontend work is increasingly supported by AI-assisted development tools, making experience with AI-driven workflows essential. This position would suit someone who is comfortable working independently, while also partnering closely with both technical and non-technical stakeholders. What we are looking for This is an ideal opportunity for ahands-on Python engineerwho enjoys solving real-world problems, working with data, and building efficient backend systems. The successful candidate will join a small, collaborative engineering team where flexibility, curiosity, and a willingness to learn are highly valued. The role is primarily backend-focused, with strong emphasis onPython development,data processing, and system performance. You will contribute to the ongoing improvement of a high-traffic web platform, helping to ensure reliability, scalability, and maintainability across the system. The team is particularly interested in engineers who are comfortable using modernAI tools(for example tools similar to Claude or other coding assistants) to enhance productivity, automate workflows, and improve development efficiency. This position would suit someone who: Enjoys working in asmall, agile team environment Is adaptable and comfortable wearing multiple hats Has an interest indata, automation, and system performance Takes ownership of problems and proposes practical solutions Is motivated to continuously learn and improve Responsibilities Developing and maintaining backend services using Python-based frameworks Designing and managing database schemas to support reliable data storage and retrieval Writing efficient SQL queries and improving database performance where required Building background processing jobs and automated workflows to handle system tasks Creating APIs and backend functionality to support user-facing features Supporting deployment, monitoring, and reliability of cloud-hosted systems Investigating and resolving production issues in a timely manner Contributing to system improvements and identifying opportunities to simplify or modernize existing components Supporting data-related initiatives, including reporting, analytics, and data movement between systems Using AI-assisted tools to streamline development, testing, and troubleshooting activities Technical Requirements 4+ years commercial experience developing applications inPython Experience working with relational databases, particularlyPostgreSQL Ability to write and optimize SQL queries for performance and scalability Familiarity with asynchronous processing or background job systems Experience building or supporting APIs and backend services Understanding of cloud-hosted environments (e.g., AWS or similar platforms) Exposure to version control systems and collaborative development practices Comfortable working with data pipelines, reporting, or analytics workflows Interest in leveragingAI toolsto improve development efficiency Additional Information Fully remote role within Ireland or Northern Ireland Monthly visit to the office (one overnight stay, fully covered by the company) Office located approximately one hour north of Dublin High level of autonomy and direct impact on business outcomes
Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.
09/05/2026
Full time
Lead Delivery Manager Department: Delivery Management Employment Type: Permanent Location: Any UK Office Hub (Bristol / London / Manchester / Swansea) Compensation: £62,050 - £73,000 / year Description About the Role As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. You'll build trust with senior stakeholders, coach clients throughout the delivery process and use your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope and budget. Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. Key Responsibilities Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance Accountable for ensuring delivery success, including scope, budget and quality Report to Heads of Delivery on a weekly basis the status of quality and risk Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting) Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands) Hiring and Careers Support hiring activities including interviewing and outreach Management of Senior Delivery Managers including performance, progression and satisfaction Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for. Growing Made Tech's Impact Support bids, using your knowledge and experience to review and contribute to bids Ensure your clients are motivated to bring repeat business and recommend our services to others Identify opportunities for Made Tech to deliver value for the client beyond the current project Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events Community and Thought Leadership Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech Contribute to a set of centralised resources and templates for potential reuse Contribute to developing a thriving community of practice and shared identity Skills, Knowledge & Expertise Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down. Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management. Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards. Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback. Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this. Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance. Therefore, all successful candidates for this role must have eligibility. Eligibility for SC requires 5 years' UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we will not be able to progress your application and we will contact you to let you know why. Job Benefits 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. We also encourage people from underrepresented groups to apply for roles with us.
About us: Make a difference and advance your career by helping deliver some of the UK's most important projects, making the world a smarter, safer, greener, and healthier place. You'll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges. As a certified, you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi Queen's Award for innovation winning platforms and services that support large scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. About the role Junior Delivery Managers support the successful delivery of digital products and services within multidisciplinary agile teams. Working closely with senior Delivery Managers and experienced practitioners, you will help enable effective, collaborative delivery by supporting team organisation, removing obstacles, and maintaining delivery momentum. As a Junior Delivery Manager at Informed Solutions, you will help teams deliver value iteratively, using agile methodologies such as Scrum or Kanban. You will assist in managing risks, dependencies, and delivery progress, ensuring that plans are transparent and outcomes remain aligned to user and client needs. You will contribute to a positive, inclusive team culture, encourage continuous improvement, and support the team's well being and effectiveness. With guidance and coaching, you will develop your delivery leadership capability and grow towards managing increasingly complex projects and stakeholder environments. You will also become an active member of our Delivery Management Community of Practice (CoP), learning from experienced colleagues and contributing to the development of delivery standards, tools, and ways of working across the organisation. At Informed Solutions, we are committed to developing early career delivery professionals. You will benefit from structured support, mentoring, and opportunities to build your capability across agile delivery, stakeholder engagement, and commercial awareness. Key responsibilities Junior Delivery Managers are responsible for supporting delivery success by collaborating with senior Delivery Managers, multidisciplinary teams, client stakeholders, and internal business partners. Support multi disciplinary agile teams to deliver agreed outcomes on time and to quality expectations across each phase of the product or service life cycle. Assist in maintaining delivery plans, RAID logs, actions, and reporting artefacts. Help identify, log, and track risks, issues, and dependencies, escalating where appropriate. Facilitate or support agile ceremonies such as stand ups, sprint planning, reviews, and retrospectives. Monitor team progress and help ensure transparency of delivery metrics (e.g. burndown, velocity). Encourage collaborative, inclusive team behaviours and continuous improvement. Build positive working relationships with team members and client stakeholders. Support budget tracking, resource coordination, and basic commercial controls under supervision. Contribute to internal knowledge sharing and the Delivery Community of Practice. Delivery and agile practice You have experience supporting delivery within multi disciplinary agile teams (Scrum, Kanban or similar). You understand core agile principles and can explain how they support iterative value delivery. You can help maintain delivery artefacts and ensure accurate, timely reporting. You provide a clear, open and transparent framework in which teams can deliver. Delivery momentum and quality You actively address internal and external risks, issues and dependencies, including where ownership exists outside the team. You facilitate the delivery flow of a team, managing the pace and tempo. You understand the importance of quality standards and can support teams to meet them. Stakeholder communication You can adapt your communication style depending on your audience. You actively listen and respond constructively to feedback. Commercial awareness You have an awareness of project scope, budgets, and delivery commitments. You can support basic budget tracking and understand the importance of delivering within agreed parameters. You understand the relationship between delivery performance and client satisfaction. Team leadership and personal development You support a positive, respectful, and inclusive team environment. You demonstrate good prioritisation and time management skills. You show curiosity and a commitment to continuous learning. You respond positively to feedback and take action to improve your practice. Desirable Experience working on public sector digital services. Familiarity with delivery tools such as Jira, Confluence, Azure DevOps, or Miro. Understanding of the Government Digital Service (GDS) Service Standard. Exposure to user centred design and DevOps delivery environments. Key abilities that are necessary for success Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working. Ability to manage competing priorities and your time so you can deliver high quality work within deadlines. Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships. Good judgement and decision making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others. Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery. Benefits InformedACADEMY - We offer excellent career development opportunities through our award winning personal and professional development programmes, including support with professional certifications. Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support and physical health support. Hybrid working Private Health Care Cover Generous life assurance cover Gym Membership Monthly office lunch Onsite massage sessions 25 paid working days holiday per year plus bank holidays Sabbatical Leave Scheme Enhanced Maternity Leave and Pay Enhanced Paternity Leave and Pay Company Pension Contribution Profit Share Scheme Payment of professional subscriptions Generous referral scheme with no limits on the number of referrals Qualifying period applies
09/05/2026
Full time
About us: Make a difference and advance your career by helping deliver some of the UK's most important projects, making the world a smarter, safer, greener, and healthier place. You'll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges. As a certified, you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi Queen's Award for innovation winning platforms and services that support large scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. About the role Junior Delivery Managers support the successful delivery of digital products and services within multidisciplinary agile teams. Working closely with senior Delivery Managers and experienced practitioners, you will help enable effective, collaborative delivery by supporting team organisation, removing obstacles, and maintaining delivery momentum. As a Junior Delivery Manager at Informed Solutions, you will help teams deliver value iteratively, using agile methodologies such as Scrum or Kanban. You will assist in managing risks, dependencies, and delivery progress, ensuring that plans are transparent and outcomes remain aligned to user and client needs. You will contribute to a positive, inclusive team culture, encourage continuous improvement, and support the team's well being and effectiveness. With guidance and coaching, you will develop your delivery leadership capability and grow towards managing increasingly complex projects and stakeholder environments. You will also become an active member of our Delivery Management Community of Practice (CoP), learning from experienced colleagues and contributing to the development of delivery standards, tools, and ways of working across the organisation. At Informed Solutions, we are committed to developing early career delivery professionals. You will benefit from structured support, mentoring, and opportunities to build your capability across agile delivery, stakeholder engagement, and commercial awareness. Key responsibilities Junior Delivery Managers are responsible for supporting delivery success by collaborating with senior Delivery Managers, multidisciplinary teams, client stakeholders, and internal business partners. Support multi disciplinary agile teams to deliver agreed outcomes on time and to quality expectations across each phase of the product or service life cycle. Assist in maintaining delivery plans, RAID logs, actions, and reporting artefacts. Help identify, log, and track risks, issues, and dependencies, escalating where appropriate. Facilitate or support agile ceremonies such as stand ups, sprint planning, reviews, and retrospectives. Monitor team progress and help ensure transparency of delivery metrics (e.g. burndown, velocity). Encourage collaborative, inclusive team behaviours and continuous improvement. Build positive working relationships with team members and client stakeholders. Support budget tracking, resource coordination, and basic commercial controls under supervision. Contribute to internal knowledge sharing and the Delivery Community of Practice. Delivery and agile practice You have experience supporting delivery within multi disciplinary agile teams (Scrum, Kanban or similar). You understand core agile principles and can explain how they support iterative value delivery. You can help maintain delivery artefacts and ensure accurate, timely reporting. You provide a clear, open and transparent framework in which teams can deliver. Delivery momentum and quality You actively address internal and external risks, issues and dependencies, including where ownership exists outside the team. You facilitate the delivery flow of a team, managing the pace and tempo. You understand the importance of quality standards and can support teams to meet them. Stakeholder communication You can adapt your communication style depending on your audience. You actively listen and respond constructively to feedback. Commercial awareness You have an awareness of project scope, budgets, and delivery commitments. You can support basic budget tracking and understand the importance of delivering within agreed parameters. You understand the relationship between delivery performance and client satisfaction. Team leadership and personal development You support a positive, respectful, and inclusive team environment. You demonstrate good prioritisation and time management skills. You show curiosity and a commitment to continuous learning. You respond positively to feedback and take action to improve your practice. Desirable Experience working on public sector digital services. Familiarity with delivery tools such as Jira, Confluence, Azure DevOps, or Miro. Understanding of the Government Digital Service (GDS) Service Standard. Exposure to user centred design and DevOps delivery environments. Key abilities that are necessary for success Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working. Ability to manage competing priorities and your time so you can deliver high quality work within deadlines. Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships. Good judgement and decision making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others. Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery. Benefits InformedACADEMY - We offer excellent career development opportunities through our award winning personal and professional development programmes, including support with professional certifications. Industry leading health and wellbeing plan - We partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support and physical health support. Hybrid working Private Health Care Cover Generous life assurance cover Gym Membership Monthly office lunch Onsite massage sessions 25 paid working days holiday per year plus bank holidays Sabbatical Leave Scheme Enhanced Maternity Leave and Pay Enhanced Paternity Leave and Pay Company Pension Contribution Profit Share Scheme Payment of professional subscriptions Generous referral scheme with no limits on the number of referrals Qualifying period applies
Senior Manager, Cybersecurity, Cyber Transformation and Assessment, TC, UKI Location: London Location - London, Manchester or Scotland At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Manager-Cybersecurity-Cyber Transformation and Assessment About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edgesecurity transformation programs and services. The Opportunity: As a Senior Manager in Cybersecurity- Cyber Transformation and Assessment, you will drive enterprise-scale cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. The role combines strategic leadership, deep cyber knowledge and experience, sales, and programme delivery to achieve outcomes for our cross-sector clients. Key Responsibilities Lead the design and delivery of cyber security transformation programmes, including operating model design, capability uplift and technology modernisation. Advise executives on integrating cyber security into digital, cloud, data and business transformation initiatives - including the impact of innovative / disruptive technologies such as AI. Translate complex cyber risks into business-relevant insights and actionable recommendations. Lead enterprise-wide cyber maturity, risk and resilience assessments (e.g. against NIST CSF, NIS2, ISO27001, CAF). Provide board level reporting on cyber posture, risk exposure and action plans. Deliver high-quality cybersecurity engagements, ensuring alignment with EY's standards of technical excellence and client satisfaction. Build and maintain strong relationships with clients, leveraging these connections to effectively execute work and understand their business agendas. Maintain open and proactive communication with clients and stakeholders, building credibility by staying informed about their businesses and industry trends. Analyze long term trends and identify financial implications of various business strategies, promoting EY's services and values. Develop and manage project plans, ensuring timely delivery and effective resource allocation. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Support business development activities, including proposal writing and impactful presentations to potential clients. Contribute to recruiting, retaining, and training cybersecurity professionals, ensuring a high performing team. Skills and Attributes for Success Professional demeanour with the ability to establish credibility and demonstrate expertise quickly. Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and kindness that encourages open communication among team members. Proven ability to deliver high quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. The ability to build capabilities and drive innovation. To Qualify for the Role, You Must Have Professional experience delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment to achieving solutions, with the ability to work under pressure and in unstructured environments. Expertise in developing impactful written presentations, bids / proposals and engaging effectively with senior stakeholders. Specialisation in one or more of the following areas Governance, Risk, and Compliance Cyber Security Culture, Transformation or large Cyber Security Programme Delivery Ideally, You'll Also Have Security-related qualifications such as CISSP, CISM, CISA, CRISC or ISO27001 lead implementer or auditor Experience operating within an NCSC Assured Cyber Consultancy. Experience in regulated sectors, (financial services, critical infrastructure, healthcare, government). Understanding of the cybersecurity regulatory landscape and assessment frameworks (e.g., NIS2, NIST CSF). Key delivery experience in cybersecurity strategy, transformation, and compliance. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market-leading organizations in delivering cybersecurity solutions. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Apply Now TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
09/05/2026
Full time
Senior Manager, Cybersecurity, Cyber Transformation and Assessment, TC, UKI Location: London Location - London, Manchester or Scotland At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Senior Manager-Cybersecurity-Cyber Transformation and Assessment About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edgesecurity transformation programs and services. The Opportunity: As a Senior Manager in Cybersecurity- Cyber Transformation and Assessment, you will drive enterprise-scale cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. The role combines strategic leadership, deep cyber knowledge and experience, sales, and programme delivery to achieve outcomes for our cross-sector clients. Key Responsibilities Lead the design and delivery of cyber security transformation programmes, including operating model design, capability uplift and technology modernisation. Advise executives on integrating cyber security into digital, cloud, data and business transformation initiatives - including the impact of innovative / disruptive technologies such as AI. Translate complex cyber risks into business-relevant insights and actionable recommendations. Lead enterprise-wide cyber maturity, risk and resilience assessments (e.g. against NIST CSF, NIS2, ISO27001, CAF). Provide board level reporting on cyber posture, risk exposure and action plans. Deliver high-quality cybersecurity engagements, ensuring alignment with EY's standards of technical excellence and client satisfaction. Build and maintain strong relationships with clients, leveraging these connections to effectively execute work and understand their business agendas. Maintain open and proactive communication with clients and stakeholders, building credibility by staying informed about their businesses and industry trends. Analyze long term trends and identify financial implications of various business strategies, promoting EY's services and values. Develop and manage project plans, ensuring timely delivery and effective resource allocation. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Support business development activities, including proposal writing and impactful presentations to potential clients. Contribute to recruiting, retaining, and training cybersecurity professionals, ensuring a high performing team. Skills and Attributes for Success Professional demeanour with the ability to establish credibility and demonstrate expertise quickly. Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and kindness that encourages open communication among team members. Proven ability to deliver high quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. The ability to build capabilities and drive innovation. To Qualify for the Role, You Must Have Professional experience delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment to achieving solutions, with the ability to work under pressure and in unstructured environments. Expertise in developing impactful written presentations, bids / proposals and engaging effectively with senior stakeholders. Specialisation in one or more of the following areas Governance, Risk, and Compliance Cyber Security Culture, Transformation or large Cyber Security Programme Delivery Ideally, You'll Also Have Security-related qualifications such as CISSP, CISM, CISA, CRISC or ISO27001 lead implementer or auditor Experience operating within an NCSC Assured Cyber Consultancy. Experience in regulated sectors, (financial services, critical infrastructure, healthcare, government). Understanding of the cybersecurity regulatory landscape and assessment frameworks (e.g., NIS2, NIST CSF). Key delivery experience in cybersecurity strategy, transformation, and compliance. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market-leading organizations in delivering cybersecurity solutions. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Apply Now TCCyberUKI2026 Cyber2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Manchester, UK Job Description Posted Thursday 12 February 2026 at 01:00 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma powered services to SMEs through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're are looking for an experienced Product Owner and Manager to focus on our AI Services and Ops domain who applies AI with discipline to improve service and operations. Your starting point is introducing ServiceNow before extending AI and workflow automation across the highest value operational journeys. You'll validate use cases, run controlled experiments, and ensure adoption sticks. Success means faster resolutions, tighter SLAs, and higher satisfaction rates. Working in a fact based, experience based, and evidence based manner, the Product Owner Manager is responsible for ranked, product backlogs underpinned by empirical product discovery and validation. The Product Owner Manager facilitates and orchestrates a framework for setting, prioritising, defining, validating requirements to deliver quantifiable business outcomes and value. What will you be doing day to day? Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira. Ownership of the 1 n product backlog - working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog. Working with key stakeholders, define end to end user story maps and customer journey maps and identify future development needs. Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12 month period. Working with end users, Technologist and Channel and Sales teams, embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration. Own and communicate our Delivery commitments, ensuring dependencies on all delivery teams are understood and aligned. Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined. Be a central point of reference for all changes related to the product, communicating clearly how changes can impact one another. What You'll Need We actively encourage applicants with proven, hands on IoT experience or mobile, as this expertise will be critical in driving adoption, unlocking new use cases, and ensuring our IoT offering delivers measurable business value. Experience developing a deep understanding of customer needs and translating them into clear requirements. Able to combine technical competence with business and commercial awareness and excellent communications skills. Knowledge of and experience in developing and prioritising product backlogs. Proficiency in analysing data, forming theories, and developing action plans. Excellent stakeholder management skills and confidence to challenge others in an appropriate way. Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high quality products, quickly and at scale. Experience of working in an Agile environment with multi disciplinary teams. Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite. An understanding of various agile artifacts and ceremonies, and how to effectively work with engineering teams within these frameworks. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
09/05/2026
Full time
Manchester, UK Job Description Posted Thursday 12 February 2026 at 01:00 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma powered services to SMEs through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're are looking for an experienced Product Owner and Manager to focus on our AI Services and Ops domain who applies AI with discipline to improve service and operations. Your starting point is introducing ServiceNow before extending AI and workflow automation across the highest value operational journeys. You'll validate use cases, run controlled experiments, and ensure adoption sticks. Success means faster resolutions, tighter SLAs, and higher satisfaction rates. Working in a fact based, experience based, and evidence based manner, the Product Owner Manager is responsible for ranked, product backlogs underpinned by empirical product discovery and validation. The Product Owner Manager facilitates and orchestrates a framework for setting, prioritising, defining, validating requirements to deliver quantifiable business outcomes and value. What will you be doing day to day? Build, own, and maintain a Product Backlog that is both visible and transparent, using appropriate tooling such as Jira. Ownership of the 1 n product backlog - working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog. Working with key stakeholders, define end to end user story maps and customer journey maps and identify future development needs. Develop, maintain, and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a 12 month period. Working with end users, Technologist and Channel and Sales teams, embed a culture of Product Discovery & Validation, while taking risks associated with value, viability, usability and feasibility into consideration. Own and communicate our Delivery commitments, ensuring dependencies on all delivery teams are understood and aligned. Review and assess the impact of proposed changes and, working with colleagues, help facilitate documented assessments of viable options so that solutions can be agreed upon and defined. Be a central point of reference for all changes related to the product, communicating clearly how changes can impact one another. What You'll Need We actively encourage applicants with proven, hands on IoT experience or mobile, as this expertise will be critical in driving adoption, unlocking new use cases, and ensuring our IoT offering delivers measurable business value. Experience developing a deep understanding of customer needs and translating them into clear requirements. Able to combine technical competence with business and commercial awareness and excellent communications skills. Knowledge of and experience in developing and prioritising product backlogs. Proficiency in analysing data, forming theories, and developing action plans. Excellent stakeholder management skills and confidence to challenge others in an appropriate way. Ability and capacity to manage a demanding workload, handle conflicting priorities and a proven success rate of delivering high quality products, quickly and at scale. Experience of working in an Agile environment with multi disciplinary teams. Experience in using tools such as Confluence, JIRA, Trello, Lucid and Microsoft 365 suite. An understanding of various agile artifacts and ceremonies, and how to effectively work with engineering teams within these frameworks. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you thrive in your career. We offer a contributory pension plan to help you save for the years ahead, with Gamma's contribution varying dependant on yours. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
REQ ID: FEQ227R147 Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer centric mindset guides us to create a unified platform that makes data and AI accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. In the UK&I Digital Natives Hunting territory, we move at the speed of the most innovative companies in the world. We don't just sell software; we partner with technical founders, CTOs, and VPs of Engineering at high growth startups to build the future of AI. You will be an essential part of this mission, using your executive level technical credibility and "Hunter" mindset to win mindshare and acquire new logos. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering The impact you will have: Executive Evangelism & Thought Leadership: Act as a "Field CTO," building peer to peer relationships with CTOs, VPs of Engineering, and technical founders at high growth DNBs. You will win technical mindshare in "first meetings" by articulating a vision for Data + AI that aligns with their rapid innovation cycles. Drive the Hunter Motion: Execute the high velocity "Hunter DNA"-obsessing over Time to Value, qualifying out ruthlessly when necessary, and focusing energy on hard to win, prestigious accounts that establish Databricks as the standard for the UK startup ecosystem. Ecosystem Building: Drive awareness within the UK startup and VC ecosystem. You will be the face of Databricks at relevant events, building strategic relationships with VCs, accelerators, and incubators to identify and influence the next generation of "unicorns." Strategic Technical Discovery: Move beyond traditional "hands on" SA work to focus on high level architecture and strategic road mapping. You will bridge complex business requirements with technical solutions, ensuring that the Databricks Intelligence platform is seen as a strategic enabler of a startup's core product. Regional Mentorship: Be a role model and mentor for the wider Field Engineering team, specifically coaching Solutions Architects on how to engage effectively with CxOs and navigate the unique demands of the digital native segment. Technical Community Engagement: Develop high impact, customer facing collateral, and lead technical seminars or meet ups that position Databricks as a thought leader in Generative AI, LLMs, and modern data stack architecture. What we look for: Startup Leadership & Scaling Experience: 10+ years of professional experience, including significant time spent as a tech co founder, Head of Engineering, VP level leader, or high impact technical contributor within high growth startups. We value the "in the trenches" experience of scaling a business and technical stack from the ground up. While you possess the credibility to engage with senior founders, you maintain a hands on technical edge and aren't afraid to dive into the architecture. Executive Presence: Proven ability to influence and win trust with senior technical stakeholders and C level executives in innovative, fast moving environments. Technical Depth with an Evangelist Spike: Strong technical background (8+ years) in Data Engineering, Data Science, or AI, but with a primary skillset focused on technical evangelism, storytelling, and high level architectural vision rather than tactical delivery. Startup Ecosystem Knowledge: 5+ years of deep familiarity with the startup and VC landscape. You know who the key players are and how to navigate the network of investors, accelerators, and founders. High Velocity Mindset: Experience working with early stage, high growth digital natives where speed, agility, and "Time to Value" are prioritized over traditional enterprise sales cycles. Problem Solving Agility: Ability to innovate technical solutions for specialized customer needs and navigate a competitive landscape where prospects may already be using "greenfield" or bleeding edge tech stacks. Communication Excellence: Exceptional ability to articulate complex technical concepts to both highly technical audiences and business decision makers. Nice to have: Deep expertise in articulating the strategic and commercial value of Generative AI, including Large Language Models (LLMs), RAG architectures, and the shift toward Compound AI Systems. Familiarity with the latest advancements in Agentic Workflows, model fine tuning (Mosaic AI), and efficient inference at scale. Established presence in the technical community (e.g., high impact blog, regular public speaking at major conferences like Data+AI Summit, AWS re:Invent, or significant open source contributions). About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/05/2026
Full time
REQ ID: FEQ227R147 Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer centric mindset guides us to create a unified platform that makes data and AI accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. In the UK&I Digital Natives Hunting territory, we move at the speed of the most innovative companies in the world. We don't just sell software; we partner with technical founders, CTOs, and VPs of Engineering at high growth startups to build the future of AI. You will be an essential part of this mission, using your executive level technical credibility and "Hunter" mindset to win mindshare and acquire new logos. Join us in our quest to change how people work with data and make a better world! Reporting to the Manager, Field Engineering The impact you will have: Executive Evangelism & Thought Leadership: Act as a "Field CTO," building peer to peer relationships with CTOs, VPs of Engineering, and technical founders at high growth DNBs. You will win technical mindshare in "first meetings" by articulating a vision for Data + AI that aligns with their rapid innovation cycles. Drive the Hunter Motion: Execute the high velocity "Hunter DNA"-obsessing over Time to Value, qualifying out ruthlessly when necessary, and focusing energy on hard to win, prestigious accounts that establish Databricks as the standard for the UK startup ecosystem. Ecosystem Building: Drive awareness within the UK startup and VC ecosystem. You will be the face of Databricks at relevant events, building strategic relationships with VCs, accelerators, and incubators to identify and influence the next generation of "unicorns." Strategic Technical Discovery: Move beyond traditional "hands on" SA work to focus on high level architecture and strategic road mapping. You will bridge complex business requirements with technical solutions, ensuring that the Databricks Intelligence platform is seen as a strategic enabler of a startup's core product. Regional Mentorship: Be a role model and mentor for the wider Field Engineering team, specifically coaching Solutions Architects on how to engage effectively with CxOs and navigate the unique demands of the digital native segment. Technical Community Engagement: Develop high impact, customer facing collateral, and lead technical seminars or meet ups that position Databricks as a thought leader in Generative AI, LLMs, and modern data stack architecture. What we look for: Startup Leadership & Scaling Experience: 10+ years of professional experience, including significant time spent as a tech co founder, Head of Engineering, VP level leader, or high impact technical contributor within high growth startups. We value the "in the trenches" experience of scaling a business and technical stack from the ground up. While you possess the credibility to engage with senior founders, you maintain a hands on technical edge and aren't afraid to dive into the architecture. Executive Presence: Proven ability to influence and win trust with senior technical stakeholders and C level executives in innovative, fast moving environments. Technical Depth with an Evangelist Spike: Strong technical background (8+ years) in Data Engineering, Data Science, or AI, but with a primary skillset focused on technical evangelism, storytelling, and high level architectural vision rather than tactical delivery. Startup Ecosystem Knowledge: 5+ years of deep familiarity with the startup and VC landscape. You know who the key players are and how to navigate the network of investors, accelerators, and founders. High Velocity Mindset: Experience working with early stage, high growth digital natives where speed, agility, and "Time to Value" are prioritized over traditional enterprise sales cycles. Problem Solving Agility: Ability to innovate technical solutions for specialized customer needs and navigate a competitive landscape where prospects may already be using "greenfield" or bleeding edge tech stacks. Communication Excellence: Exceptional ability to articulate complex technical concepts to both highly technical audiences and business decision makers. Nice to have: Deep expertise in articulating the strategic and commercial value of Generative AI, including Large Language Models (LLMs), RAG architectures, and the shift toward Compound AI Systems. Familiarity with the latest advancements in Agentic Workflows, model fine tuning (Mosaic AI), and efficient inference at scale. Established presence in the technical community (e.g., high impact blog, regular public speaking at major conferences like Data+AI Summit, AWS re:Invent, or significant open source contributions). About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
We're working with a Bristol based tech co. a leading worldwide supplier of software to health insurers, with an extensive platform consisting of Core back office automation, Open API and integration suite and Digital solutions serving the insurance value chain. Currently looking to recruit a Senior .NET Developer in data a product analytics. Hybrid working role The role will combine hands on feature development in the core stack with a strong focus on data analysis, instrumentation, and product analytics. The successful candidate will help establish the businesses product analytics capability from the ground up, enabling the Product Manager and wider business to make data driven decisions on roadmap, feature design, and resource allocation. You will work as a core member of the Scrum team (3 week sprints) building and enhancing the policy and claims management platform for health insurers, while also owning the end to end data pipeline and analytics tooling that underpins product KPIs and user behaviour insights. Product Development (.NET / Angular / APIs) Design, develop, and maintain features across our policy and claims management product using: .NET (C#), ASP.NET Core Angular SQL Server and MongoDB RESTful APIs and NServiceBus for messaging Contribute to technical design, code reviews, and shared libraries/services across teams. Data & Analytics Capability Work with the Product Manager to define meaningful product KPIs (e.g. feature adoption, task completion times, funnel conversion, retention, usage patterns) aligned to business objectives. Instrument the application to capture product usage data, including: Event tracking for key user actions and workflows Feature flags/experiments where appropriate Structured logging and telemetry Design and implement data pipelines and data models to support analytics, using SQL Server and MongoDB as core sources. Build and maintain dashboards and reports to track Perform exploratory data analysis to surface insights Skills & Experience required Strong commercial experience developing production systems with: .NET / C# ASP.NET Core or equivalent web frameworks Angular (or similar modern SPA framework) SQL Server (schema design, complex queries, performance tuning) MongoDB (or equivalent NoSQL document store) RESTful APIs; NServiceBus or equivalent messaging framework. Proven experience in data analysis and/or analytics engineering: Comfortable writing complex SQL for reporting and analysis. Experience modelling event and usage data for analytics. Practical experience with dashboards and BI/reporting tools (e.g. Power BI, Tableau, Looker, or similar).
09/05/2026
Full time
We're working with a Bristol based tech co. a leading worldwide supplier of software to health insurers, with an extensive platform consisting of Core back office automation, Open API and integration suite and Digital solutions serving the insurance value chain. Currently looking to recruit a Senior .NET Developer in data a product analytics. Hybrid working role The role will combine hands on feature development in the core stack with a strong focus on data analysis, instrumentation, and product analytics. The successful candidate will help establish the businesses product analytics capability from the ground up, enabling the Product Manager and wider business to make data driven decisions on roadmap, feature design, and resource allocation. You will work as a core member of the Scrum team (3 week sprints) building and enhancing the policy and claims management platform for health insurers, while also owning the end to end data pipeline and analytics tooling that underpins product KPIs and user behaviour insights. Product Development (.NET / Angular / APIs) Design, develop, and maintain features across our policy and claims management product using: .NET (C#), ASP.NET Core Angular SQL Server and MongoDB RESTful APIs and NServiceBus for messaging Contribute to technical design, code reviews, and shared libraries/services across teams. Data & Analytics Capability Work with the Product Manager to define meaningful product KPIs (e.g. feature adoption, task completion times, funnel conversion, retention, usage patterns) aligned to business objectives. Instrument the application to capture product usage data, including: Event tracking for key user actions and workflows Feature flags/experiments where appropriate Structured logging and telemetry Design and implement data pipelines and data models to support analytics, using SQL Server and MongoDB as core sources. Build and maintain dashboards and reports to track Perform exploratory data analysis to surface insights Skills & Experience required Strong commercial experience developing production systems with: .NET / C# ASP.NET Core or equivalent web frameworks Angular (or similar modern SPA framework) SQL Server (schema design, complex queries, performance tuning) MongoDB (or equivalent NoSQL document store) RESTful APIs; NServiceBus or equivalent messaging framework. Proven experience in data analysis and/or analytics engineering: Comfortable writing complex SQL for reporting and analysis. Experience modelling event and usage data for analytics. Practical experience with dashboards and BI/reporting tools (e.g. Power BI, Tableau, Looker, or similar).