The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Location Weybridge Job Description Ready to take the wheel on some of the worlds most trusted brands? Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If youre looking to accelerate your career with industry-leading development and real ownership, this could be your next career step. Procter & Gamble (P&G) isone of the worlds largest consumer goods companiesowninggloballyiconic brandssuch asGillette, Fairy and Oral-B. P&G Pro is an exciting and growing part of the company which manufactures and markets away from home products, bringing the innovation behind brands like Fairy, Flash and Ariel to professional end users across Hospitality, Healthcare and Restaurants. This is a unique role where you will lead and shape the Digital Commerce agenda for P&G Pro in the UK & Ireland. Youll play a pivotal part in accelerating growth by creating standout digital shopping experiences, building powerful partnerships, and setting the direction for how P&G Pro wins online today and tomorrow. What youll do: Drive Winning Commercial Strategies: Design and implement winning commercial plans by aligning internal teams and collaborating with external partners to optimize strategies across wholesalers and buying platforms. Selling and Partnerships:You will bring plans to life through strong selling and influencing, building trusted partnerships that translate strategy into impactful commercial outcomes. Thought Leadership:Serve as the UK&I channel expert, articulating strategies for immediate and medium-term success, while applying insights from other channels to inform optimal plans for Professionals. eContent Development:Oversee the evolution of eContent to enhance consumer engagement, facilitate navigation, and drive sales performance. Search Optimization:Develop and manage traffic generation and conversion strategies to maximize performance and ensure an optimized return on investment. Data-Driven Decision Making:You will analyze performance data to generate actionable insights that guide strategic direction, unlock new opportunities and drive continuous improvement. Cross-Functional Collaboration:You will work closely with Brand, Finance, Account Managers and European leadership teams to ensure strong alignment and high-quality execution across all workstreams. What we offer you: Meaningful Work from Day 1: From Day 1, youll be owning your part of the business and helping it to grow. Youll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team. Competitive Benefits:P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefitsincluding:a double-matched pension scheme, private health insurance, participation in a stock ownership scheme,25 days holiday and your very own Flex4Me Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Head Office Location: This role is based in our UK Head OfficeinWeybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office.There is free on-site parking with access to dedicated electric vehicle charging points.There is also an on-site Costa Coffee, discountedrestaurant for breakfast and lunch and a state-of-the-art gym facility. Flexibility: We operate a flex at work approach, with flexibility built into the role. Ourteams spend3 daysof their weekcollaborating togetherinour offices or at our external partners. This is balanced with2of theirdaysspent on focused work which most tend to do from home.Of course,we do a bit of both every day, but we encourage our teams tochoose where they work based on thejobs to be done. Job Qualifications What Will Set You Up for Success Digital Commerce Expertise: Proven experience in a similar role, with a strong understanding of online sales fundamentals, sponsored search and eContent/ rich content, and a proven track record of delivering business solutions that drive sustainable growth. Influencing & Selling Capability: You are confident influencing senior stakeholders internally and externally, with the credibility to lead digital thinking for P&G Pro from the outset. Digital Fluency: You have a deep understanding of digital business drivers and hands-on experience optimizing content, search and conversion to improve performance. Partnership Mindset: You have experience working with online retailers to build collaborative, win-win partnerships; grocery or FMCG experience is a strong advantage. Leadership & Ownership: Established leadership capabilities, with a proven ability to lead self and others while driving thought leadership in digital commerce. Execution & Analytical Strength: You combine strong organizational skills with an analytical mindset, using data to inform decisions, manage multiple priorities and deliver consistently high-quality results. You hold a valid UK Driving License. Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please clickhereif you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R Job Segmentation Experienced Professionals Starting Pay / Salary Range JBRP1_UKTJ
12/06/2026
Full time
Job Location Weybridge Job Description Ready to take the wheel on some of the worlds most trusted brands? Are you passionate about digital commerce, energized by building partnerships, and excited by the idea of shaping the future of professional channels? If youre looking to accelerate your career with industry-leading development and real ownership, this could be your next career step. Procter & Gamble (P&G) isone of the worlds largest consumer goods companiesowninggloballyiconic brandssuch asGillette, Fairy and Oral-B. P&G Pro is an exciting and growing part of the company which manufactures and markets away from home products, bringing the innovation behind brands like Fairy, Flash and Ariel to professional end users across Hospitality, Healthcare and Restaurants. This is a unique role where you will lead and shape the Digital Commerce agenda for P&G Pro in the UK & Ireland. Youll play a pivotal part in accelerating growth by creating standout digital shopping experiences, building powerful partnerships, and setting the direction for how P&G Pro wins online today and tomorrow. What youll do: Drive Winning Commercial Strategies: Design and implement winning commercial plans by aligning internal teams and collaborating with external partners to optimize strategies across wholesalers and buying platforms. Selling and Partnerships:You will bring plans to life through strong selling and influencing, building trusted partnerships that translate strategy into impactful commercial outcomes. Thought Leadership:Serve as the UK&I channel expert, articulating strategies for immediate and medium-term success, while applying insights from other channels to inform optimal plans for Professionals. eContent Development:Oversee the evolution of eContent to enhance consumer engagement, facilitate navigation, and drive sales performance. Search Optimization:Develop and manage traffic generation and conversion strategies to maximize performance and ensure an optimized return on investment. Data-Driven Decision Making:You will analyze performance data to generate actionable insights that guide strategic direction, unlock new opportunities and drive continuous improvement. Cross-Functional Collaboration:You will work closely with Brand, Finance, Account Managers and European leadership teams to ensure strong alignment and high-quality execution across all workstreams. What we offer you: Meaningful Work from Day 1: From Day 1, youll be owning your part of the business and helping it to grow. Youll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team. Competitive Benefits:P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefitsincluding:a double-matched pension scheme, private health insurance, participation in a stock ownership scheme,25 days holiday and your very own Flex4Me Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Head Office Location: This role is based in our UK Head OfficeinWeybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office.There is free on-site parking with access to dedicated electric vehicle charging points.There is also an on-site Costa Coffee, discountedrestaurant for breakfast and lunch and a state-of-the-art gym facility. Flexibility: We operate a flex at work approach, with flexibility built into the role. Ourteams spend3 daysof their weekcollaborating togetherinour offices or at our external partners. This is balanced with2of theirdaysspent on focused work which most tend to do from home.Of course,we do a bit of both every day, but we encourage our teams tochoose where they work based on thejobs to be done. Job Qualifications What Will Set You Up for Success Digital Commerce Expertise: Proven experience in a similar role, with a strong understanding of online sales fundamentals, sponsored search and eContent/ rich content, and a proven track record of delivering business solutions that drive sustainable growth. Influencing & Selling Capability: You are confident influencing senior stakeholders internally and externally, with the credibility to lead digital thinking for P&G Pro from the outset. Digital Fluency: You have a deep understanding of digital business drivers and hands-on experience optimizing content, search and conversion to improve performance. Partnership Mindset: You have experience working with online retailers to build collaborative, win-win partnerships; grocery or FMCG experience is a strong advantage. Leadership & Ownership: Established leadership capabilities, with a proven ability to lead self and others while driving thought leadership in digital commerce. Execution & Analytical Strength: You combine strong organizational skills with an analytical mindset, using data to inform decisions, manage multiple priorities and deliver consistently high-quality results. You hold a valid UK Driving License. Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please clickhereif you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R Job Segmentation Experienced Professionals Starting Pay / Salary Range JBRP1_UKTJ
# Social Insights AnalystAll Careers# Social Insights Analyst Brand: VML Capability: Marketing Effectiveness & Intelligence Location: London, United Kingdom Last Updated: 6/8/2026 Requisition ID: 16459 Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Social Insights Manager Company: VML Hybrid working: Working from home / Sea Containers office, London, SE1 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey building connected brands that drive growth for our clients. We do this by leveraging our 3 core practices; Brand experience, Customer experience and Commerce. Within these practices we offer expertise across communications, commerce, consultancy, CRM, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role: Senior Social Insights Manager We're looking for an experienced Senior Social Insights Manager to help transform social data into meaningful, actionable insights that drive smarter strategy and stronger business outcomes. This role will sit at the intersection of analytics, strategy and social intelligence, helping clients and internal teams understand performance, audience behaviour and emerging opportunities.You'll bring a passion for uncovering stories within data and translating complex information into clear recommendations that shape creative, strategic and commercial decisions. What you'll be doing: Collating, analysing and processing high volumes of social-first performance and audience data Monitoring, measuring and reporting on campaign performance as well as always-on social activity Distilling complex data into clear insights, strategic recommendations and actionable next steps Creating compelling performance narratives and reporting that translate results into meaningful business impact Presenting findings confidently to clients and internal stakeholders in a clear, engaging and consultative way Working closely alongside strategists, creatives and account teams to develop insight-led work for existing clients and new business opportunities Building and maintaining social dashboards that streamline reporting and provide real-time performance visibility Developing client-specific reporting frameworks and measurement approaches across multiple brands and markets Helping shape the agency's point of view around measurement, reporting and defining "which metrics matter" Identifying trends, cultural shifts and audience behaviours that can influence social strategy and campaign planning What you'll need: Significant experience within social listening, social intelligence and digital analytics, with a proven track record of using insights to shape strategy and drive impact Strong knowledge of social intelligence and analytics platforms across listening, audience research, trend identification and measurement Deep understanding of social media metrics, reporting methodologies and platform analytics tools Experience building dashboards and reporting frameworks that enable efficient performance tracking Preferred: experience analysing and drawing insights from multiple regions and global markets Strong storytelling skills with the ability to turn data into compelling narratives and strategic recommendations Excellent communication skills with confidence presenting findings to clients and senior stakeholders Exceptional organisational and time management skills with the ability to manage multiple priorities simultaneously Strong attention to detail and ability to build productive relationships with key stakeholders across teams Naturally curious with a passion for social platforms, culture and emerging digital behaviours Demonstrates critical thinking and the ability to work resourcefully across multiple workstreams Collaborative mindset with the ability to work proactively across different business functions and teams Adaptable and comfortable navigating changing priorities and evolving client needs Demonstrates an understanding of the evolving social landscape and major shifts impacting platforms, behaviours and algorithms Qualifications & Experience: Proven experience in a Social Insights, Social Intelligence, Digital Analytics or Social Strategy role, ideally within an agency or fast-paced client environment Significant experience working with social listening, audience intelligence and performance measurement across major social platforms Demonstrated experience translating large datasets into clear, actionable insights and strategic recommendations Experience building reporting frameworks, dashboards and measurement approaches for multiple clients or brands Strong experience presenting insights and performance findings to clients and senior stakeholders Experience managing multiple projects and priorities simultaneously within a fast-moving environment Preferred: experience working across international or multi-market campaigns and reporting structures Bachelor's degree in Marketing, Communications, Analytics, Business, Media or a related field, or equivalent practical experience Nice to have: Experience working within an agency environment across multiple brands and client accounts Hands-on experience with social intelligence and analytics platforms such as Brandwatch, Talkwalker, Sprinklr, Pulsar, GWI, NetBase or similar tools Experience working across global or multi-market campaigns and reporting frameworks Exposure to paid social performance and understanding of how organic and paid channels work together Experience partnering with strategy, creative and community teams to develop insight-led social work Understanding of emerging technologies, AI tools and evolving approaches to social measurement and reporting Experience contributing to new business pitches and helping shape data-led client recommendations Passion for culture, trends and audience behaviours with a naturally curious mindset What's in it for you? Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as Life Assurance Permanent Health Insurance BUPA Flexible hybrid-working schedule Enhanced family friendly policies Well-being Programme Employee Assistance Support Cycle to Work Scheme Eye Care and Glasses Vouchers Season Ticket Loans WPP DiscountsYou will also have a clear long-term career development plan and access to our learning and development activities and online learning platforms. Our Commitment to Diversity, Equity & Inclusion VML is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team at to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP) . click apply for full job details
12/06/2026
Full time
# Social Insights AnalystAll Careers# Social Insights Analyst Brand: VML Capability: Marketing Effectiveness & Intelligence Location: London, United Kingdom Last Updated: 6/8/2026 Requisition ID: 16459 Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit Social Insights Manager Company: VML Hybrid working: Working from home / Sea Containers office, London, SE1 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey building connected brands that drive growth for our clients. We do this by leveraging our 3 core practices; Brand experience, Customer experience and Commerce. Within these practices we offer expertise across communications, commerce, consultancy, CRM, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role: Senior Social Insights Manager We're looking for an experienced Senior Social Insights Manager to help transform social data into meaningful, actionable insights that drive smarter strategy and stronger business outcomes. This role will sit at the intersection of analytics, strategy and social intelligence, helping clients and internal teams understand performance, audience behaviour and emerging opportunities.You'll bring a passion for uncovering stories within data and translating complex information into clear recommendations that shape creative, strategic and commercial decisions. What you'll be doing: Collating, analysing and processing high volumes of social-first performance and audience data Monitoring, measuring and reporting on campaign performance as well as always-on social activity Distilling complex data into clear insights, strategic recommendations and actionable next steps Creating compelling performance narratives and reporting that translate results into meaningful business impact Presenting findings confidently to clients and internal stakeholders in a clear, engaging and consultative way Working closely alongside strategists, creatives and account teams to develop insight-led work for existing clients and new business opportunities Building and maintaining social dashboards that streamline reporting and provide real-time performance visibility Developing client-specific reporting frameworks and measurement approaches across multiple brands and markets Helping shape the agency's point of view around measurement, reporting and defining "which metrics matter" Identifying trends, cultural shifts and audience behaviours that can influence social strategy and campaign planning What you'll need: Significant experience within social listening, social intelligence and digital analytics, with a proven track record of using insights to shape strategy and drive impact Strong knowledge of social intelligence and analytics platforms across listening, audience research, trend identification and measurement Deep understanding of social media metrics, reporting methodologies and platform analytics tools Experience building dashboards and reporting frameworks that enable efficient performance tracking Preferred: experience analysing and drawing insights from multiple regions and global markets Strong storytelling skills with the ability to turn data into compelling narratives and strategic recommendations Excellent communication skills with confidence presenting findings to clients and senior stakeholders Exceptional organisational and time management skills with the ability to manage multiple priorities simultaneously Strong attention to detail and ability to build productive relationships with key stakeholders across teams Naturally curious with a passion for social platforms, culture and emerging digital behaviours Demonstrates critical thinking and the ability to work resourcefully across multiple workstreams Collaborative mindset with the ability to work proactively across different business functions and teams Adaptable and comfortable navigating changing priorities and evolving client needs Demonstrates an understanding of the evolving social landscape and major shifts impacting platforms, behaviours and algorithms Qualifications & Experience: Proven experience in a Social Insights, Social Intelligence, Digital Analytics or Social Strategy role, ideally within an agency or fast-paced client environment Significant experience working with social listening, audience intelligence and performance measurement across major social platforms Demonstrated experience translating large datasets into clear, actionable insights and strategic recommendations Experience building reporting frameworks, dashboards and measurement approaches for multiple clients or brands Strong experience presenting insights and performance findings to clients and senior stakeholders Experience managing multiple projects and priorities simultaneously within a fast-moving environment Preferred: experience working across international or multi-market campaigns and reporting structures Bachelor's degree in Marketing, Communications, Analytics, Business, Media or a related field, or equivalent practical experience Nice to have: Experience working within an agency environment across multiple brands and client accounts Hands-on experience with social intelligence and analytics platforms such as Brandwatch, Talkwalker, Sprinklr, Pulsar, GWI, NetBase or similar tools Experience working across global or multi-market campaigns and reporting frameworks Exposure to paid social performance and understanding of how organic and paid channels work together Experience partnering with strategy, creative and community teams to develop insight-led social work Understanding of emerging technologies, AI tools and evolving approaches to social measurement and reporting Experience contributing to new business pitches and helping shape data-led client recommendations Passion for culture, trends and audience behaviours with a naturally curious mindset What's in it for you? Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as Life Assurance Permanent Health Insurance BUPA Flexible hybrid-working schedule Enhanced family friendly policies Well-being Programme Employee Assistance Support Cycle to Work Scheme Eye Care and Glasses Vouchers Season Ticket Loans WPP DiscountsYou will also have a clear long-term career development plan and access to our learning and development activities and online learning platforms. Our Commitment to Diversity, Equity & Inclusion VML is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team at to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP) . click apply for full job details
Senior Project Manager - Fixed Term until 30.11.27 An exciting new opportunity has arisen for a Senior Project Manager to join the North West Ambulance Service's established Programme Management Office (PMO). This exciting new role is an ideal opportunity for someone with significant experience of working within digital and strategic project environments. As a Senior Project Manager you will work as part of a dynamic team responsible for the delivery of projects within the Trusts strategic and digital Portfolio. You will have experience of delivering projects using both traditional project management methodologies and agile methodologies and must possess demonstrable experience in the delivery of digital innovations, workforce development, including management of complex project situations to a high degree of accuracy, timelines, and effectiveness. This role is responsible for the delivery of a clear and agreed range of projects of work aligned to the Trust's Workforce, Estates and digital portfolio. You will be responsible for ensuring effective project governance is in place across projects and will be required to develop and present complex reports and plans whilst managing and monitoring progress, managing risks and issues and providing stakeholder management and communications. Main duties of the job You will be required to flex your skills to drive each individual project forward; this will include responsibility for leading and managing projects from outline through to the delivery of new capabilities and realisation of benefits; working in close liaison with a variety of management personnel and other Programme and Project Managers to ensure full alignment in delivery of all aspects of the trust's portfolio. You must possess the ability to negotiate and persuade senior leaders using your own expertise and / or drawing on evidence-based data, identifying and managing the impact of any significant organisational change, including establishing new systems and ways of working. The role requires an enthusiastic and motivated individual who pays particular attention to detail, you will undertake the development of complex business cases which will include options appraisal development. This will require detailed analysis, interpretation, and comparison of options, using your experience and specialist digital knowledge, to research and assess technology and digital solutions. Regular travel in your own vehicle may be required across the North West. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job responsibilities Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Person Specification oHigh level of communication (verbal & written) and interpersonal skills. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate successful partnership working through collaboration. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oStrong analytical and investigative skills. oGood analysis and interpretation skills. oExcellent organisational skills and team leader skills. oDemonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money initiatives. oSignificant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision making to balance competing priorities and make difficult decisions. oExpertly leading the production of key reports and papers to positively influence and support strategic directions across the Trust. oDemonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. oExperience of researching best practice, interpreting its relevance and processes/practices which could be implemented successfully to achieve change oDemonstrable compassionate and inclusive leadership oExperience in the application of HR processes oDemonstrable experience of line management responsibilities Qualification and Knowledge oEducated to degree level and/or able to demonstrate the equivalent level of specialist knowledge and experience. oExperience of Project Management or change leadership role. oPossess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2, APM, Agile. Experience oExperience of change management, service improvement or practice improvement with demonstrated commitment to continuous quality improvement. oExperience of successful working across organisational boundaries and whole systems developing and maintaining multi-professional and multi-agency partnerships to achieve common goals. oGood knowledge and understanding of the structure, processes and functions operating within the NHS, and the impact of legislation and national initiatives. oIn depth working knowledge of Project management, governance and assurance, risk management and benefit management. oMinimum 2 years Project Management in a large and complex organisation. oExperience of managing multi-disciplinary projects involving matrix working. oEvidence of ongoing professional development. oLeadership experience and line management experience. oEvidence of successfully handling sensitive situations efficiently and confidently. oExcellent analytical skills. oMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oCan demonstrate experience of representing an organisation at external meetings and events, delivering project related communications/presentations to a wide range of audiences. Values and Behaviours oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
12/06/2026
Full time
Senior Project Manager - Fixed Term until 30.11.27 An exciting new opportunity has arisen for a Senior Project Manager to join the North West Ambulance Service's established Programme Management Office (PMO). This exciting new role is an ideal opportunity for someone with significant experience of working within digital and strategic project environments. As a Senior Project Manager you will work as part of a dynamic team responsible for the delivery of projects within the Trusts strategic and digital Portfolio. You will have experience of delivering projects using both traditional project management methodologies and agile methodologies and must possess demonstrable experience in the delivery of digital innovations, workforce development, including management of complex project situations to a high degree of accuracy, timelines, and effectiveness. This role is responsible for the delivery of a clear and agreed range of projects of work aligned to the Trust's Workforce, Estates and digital portfolio. You will be responsible for ensuring effective project governance is in place across projects and will be required to develop and present complex reports and plans whilst managing and monitoring progress, managing risks and issues and providing stakeholder management and communications. Main duties of the job You will be required to flex your skills to drive each individual project forward; this will include responsibility for leading and managing projects from outline through to the delivery of new capabilities and realisation of benefits; working in close liaison with a variety of management personnel and other Programme and Project Managers to ensure full alignment in delivery of all aspects of the trust's portfolio. You must possess the ability to negotiate and persuade senior leaders using your own expertise and / or drawing on evidence-based data, identifying and managing the impact of any significant organisational change, including establishing new systems and ways of working. The role requires an enthusiastic and motivated individual who pays particular attention to detail, you will undertake the development of complex business cases which will include options appraisal development. This will require detailed analysis, interpretation, and comparison of options, using your experience and specialist digital knowledge, to research and assess technology and digital solutions. Regular travel in your own vehicle may be required across the North West. About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Job responsibilities Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship. Person Specification oHigh level of communication (verbal & written) and interpersonal skills. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate successful partnership working through collaboration. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oStrong analytical and investigative skills. oGood analysis and interpretation skills. oExcellent organisational skills and team leader skills. oDemonstrate commitment to continuously improve outcomes, tackling health inequalities and delivering the best value for money initiatives. oSignificant capability to understand and analyse multiple complex issues simultaneously, drawing on a breadth of knowledge, experience, understanding and data sources to inform judgment and decision making to balance competing priorities and make difficult decisions. oExpertly leading the production of key reports and papers to positively influence and support strategic directions across the Trust. oDemonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. oExperience of researching best practice, interpreting its relevance and processes/practices which could be implemented successfully to achieve change oDemonstrable compassionate and inclusive leadership oExperience in the application of HR processes oDemonstrable experience of line management responsibilities Qualification and Knowledge oEducated to degree level and/or able to demonstrate the equivalent level of specialist knowledge and experience. oExperience of Project Management or change leadership role. oPossess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2, APM, Agile. Experience oExperience of change management, service improvement or practice improvement with demonstrated commitment to continuous quality improvement. oExperience of successful working across organisational boundaries and whole systems developing and maintaining multi-professional and multi-agency partnerships to achieve common goals. oGood knowledge and understanding of the structure, processes and functions operating within the NHS, and the impact of legislation and national initiatives. oIn depth working knowledge of Project management, governance and assurance, risk management and benefit management. oMinimum 2 years Project Management in a large and complex organisation. oExperience of managing multi-disciplinary projects involving matrix working. oEvidence of ongoing professional development. oLeadership experience and line management experience. oEvidence of successfully handling sensitive situations efficiently and confidently. oExcellent analytical skills. oMust be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. oEvidence of managing complex situations to a high degree of accuracy, timelines, and effectiveness. oCan demonstrate achievement of successfully introducing, managing, and sustaining change. oCan demonstrate experience of representing an organisation at external meetings and events, delivering project related communications/presentations to a wide range of audiences. Values and Behaviours oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid with 40-60% of time in the office Contract: Permanent Hours: Full time 35 hours per week Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services. In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role What you will do: Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations. Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation. Identify and manage risks, dependencies, and delivery impediments across teams and workstreams. Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches. Strong understanding of agile principles, lean delivery practices, and continuous improvement. Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments. Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility. Excellent communication, stakeholder management, and problem-solving skills. A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value. Experience working closely with engineering, architecture, product, and operational teams. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions. Experience working with cloud data platforms and modern data ecosystems. Familiarity with operational service management practices and ITIL environments. If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you! For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Date . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position. Your CV without a cover letter 4 application questions First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents JD_BI&A Senior Delivery Manager June26 .pdf (42.39 KB)
12/06/2026
Full time
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid with 40-60% of time in the office Contract: Permanent Hours: Full time 35 hours per week Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services. In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role What you will do: Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations. Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation. Identify and manage risks, dependencies, and delivery impediments across teams and workstreams. Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches. Strong understanding of agile principles, lean delivery practices, and continuous improvement. Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments. Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility. Excellent communication, stakeholder management, and problem-solving skills. A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value. Experience working closely with engineering, architecture, product, and operational teams. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions. Experience working with cloud data platforms and modern data ecosystems. Familiarity with operational service management practices and ITIL environments. If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you! For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Date . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position. Your CV without a cover letter 4 application questions First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents JD_BI&A Senior Delivery Manager June26 .pdf (42.39 KB)
Application Architect (.NET & Digital Platforms) Position Description At CGI, we help clients modernise and enhance critical digital services that support millions of users and deliver meaningful outcomes. As an Application Architect, you'll play a key role in shaping the future of complex enterprise applications, influencing architectural decisions, and driving technology improvements that increase stability, performance, and scalability. Working across Agile delivery teams, operational support functions, and senior stakeholders, you'll help translate business needs into robust technical solutions while guiding the evolution of both existing and emerging platforms. Joining CGI means becoming part of a collaborative environment where your expertise is valued, your ideas help shape strategic direction, and your contributions have a lasting impact on mission-critical services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to currently hold UK Security Clearance and be willing to undergo additional clearance as part of onboarding. This is a hybrid position. Your future duties and responsibilities In this role, you will provide architectural leadership across a portfolio of business-critical applications, supporting both ongoing service delivery and future technology evolution. You'll work closely with product teams, developers, infrastructure specialists, and stakeholders to assess new requirements, produce application designs, and ensure solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver value while supporting long-term modernisation strategies. Key responsibilities • Define & Govern application architecture across complex enterprise environments • Design & Deliver scalable solutions for new business and customer requirements • Guide & Support Agile development teams through design reviews and technical assurance • Investigate & Resolve complex application incidents and production issues • Improve & Optimise application stability, resilience, performance, and operational efficiency • Collaborate & Influence technical and non-technical stakeholders across the service • Support & Evolve both monolithic and microservices-based application architectures • Review & Assure data architecture, technical designs, and solution implementations • Contribute & Drive continuous improvement and technology modernisation initiatives Required qualifications to be successful in this role To succeed in this role, you should have significant experience in application and solution architecture within complex enterprise environments. You'll combine strong technical expertise with excellent communication skills, enabling you to influence stakeholders, support Agile teams, and drive architectural excellence across both project and live service environments. Essential qualifications • Proven experience as an Application Architect, Solution Architect, or senior technical architecture professional • Strong expertise in ASP.NET, .NET, VB.NET, C#, JavaScript, and web services architecture • Experience designing and supporting both monolithic and microservices-based applications • Strong understanding of Agile delivery practices using Jira and Confluence • Experience providing technical governance, design assurance, and architecture leadership • Strong troubleshooting, incident management, and root cause analysis capabilities • Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts • Experience communicating complex technical concepts to technical and non-technical audiences • Strong stakeholder management and collaboration skills Desirable qualifications • Experience with Node.js, GraphQL, Adobe Experience Manager (AEM) • Knowledge of JBOSS, MySQL, Oracle, and data modelling principles • Experience supporting digital platforms within large-scale enterprise or public sector environments • Familiarity with application modernisation and cloud transformation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
12/06/2026
Full time
Application Architect (.NET & Digital Platforms) Position Description At CGI, we help clients modernise and enhance critical digital services that support millions of users and deliver meaningful outcomes. As an Application Architect, you'll play a key role in shaping the future of complex enterprise applications, influencing architectural decisions, and driving technology improvements that increase stability, performance, and scalability. Working across Agile delivery teams, operational support functions, and senior stakeholders, you'll help translate business needs into robust technical solutions while guiding the evolution of both existing and emerging platforms. Joining CGI means becoming part of a collaborative environment where your expertise is valued, your ideas help shape strategic direction, and your contributions have a lasting impact on mission-critical services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to currently hold UK Security Clearance and be willing to undergo additional clearance as part of onboarding. This is a hybrid position. Your future duties and responsibilities In this role, you will provide architectural leadership across a portfolio of business-critical applications, supporting both ongoing service delivery and future technology evolution. You'll work closely with product teams, developers, infrastructure specialists, and stakeholders to assess new requirements, produce application designs, and ensure solutions align with architectural standards, business objectives, and operational needs. You'll provide technical guidance across Agile delivery teams while supporting live services through incident investigation, root cause analysis, and service improvement initiatives. Your expertise will help improve application resilience, performance, and maintainability, ensuring technology solutions continue to deliver value while supporting long-term modernisation strategies. Key responsibilities • Define & Govern application architecture across complex enterprise environments • Design & Deliver scalable solutions for new business and customer requirements • Guide & Support Agile development teams through design reviews and technical assurance • Investigate & Resolve complex application incidents and production issues • Improve & Optimise application stability, resilience, performance, and operational efficiency • Collaborate & Influence technical and non-technical stakeholders across the service • Support & Evolve both monolithic and microservices-based application architectures • Review & Assure data architecture, technical designs, and solution implementations • Contribute & Drive continuous improvement and technology modernisation initiatives Required qualifications to be successful in this role To succeed in this role, you should have significant experience in application and solution architecture within complex enterprise environments. You'll combine strong technical expertise with excellent communication skills, enabling you to influence stakeholders, support Agile teams, and drive architectural excellence across both project and live service environments. Essential qualifications • Proven experience as an Application Architect, Solution Architect, or senior technical architecture professional • Strong expertise in ASP.NET, .NET, VB.NET, C#, JavaScript, and web services architecture • Experience designing and supporting both monolithic and microservices-based applications • Strong understanding of Agile delivery practices using Jira and Confluence • Experience providing technical governance, design assurance, and architecture leadership • Strong troubleshooting, incident management, and root cause analysis capabilities • Knowledge of Windows Server, Active Directory, IIS, and enterprise networking concepts • Experience communicating complex technical concepts to technical and non-technical audiences • Strong stakeholder management and collaboration skills Desirable qualifications • Experience with Node.js, GraphQL, Adobe Experience Manager (AEM) • Knowledge of JBOSS, MySQL, Oracle, and data modelling principles • Experience supporting digital platforms within large-scale enterprise or public sector environments • Familiarity with application modernisation and cloud transformation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Ideally work currently within a SOC currently. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
12/06/2026
Full time
SOC Analyst Position Description At CGI, you will play a vital role in protecting critical systems and enabling secure digital transformation for high-profile clients. Working within our Cyber Security Service, you will help detect, analyse, and respond to evolving threats, contributing to resilient, high-performing environments. We combine proven tools with advanced technologies to deliver measurable impact, while fostering a culture where you are trusted to take ownership, encouraged to innovate, and supported to grow your expertise. This is an opportunity to develop hands-on capability, influence security outcomes, and be part of a collaborative team shaping the future of cyber defence. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. The SOC Analyst will be joining an established SOC Team of eight years. The SOC analyst will be the first to respond to cyber security incidents. They will be required to report on cyber threats and will work as part of an expanding security team, working alongside security managers and cybersecurity engineers The SOC utilise both tried and tested tooling and state of the art technologies and methods to ensure we provide the best level of service and protection to our prestigious list of clients. Our client base covers a wide range of verticals from Government, MOD and CNI through to companies that are easily recognisable as household names. The SOC is a 24x7x365 operation therefore the SOC Analyst Team works shifts on a 2 Days, 2 Nights 4 Rest Days. This is a Hybrid Working position where the dayshift is operated from a CGI office. Therefore it is expected that two days per week will be spent in an office with colleagues. Security Clearance Required. Due to the nature of the work and the security clearance required we can only accept UK Nationals with single nationality Your future duties and responsibilities The role will require someone with an analytical mindset and a keen eye for detail to investigate alerts, piece together information to build a bigger picture and provide suitable remediation steps for customers. Monitoring our SIEM (Security Incident and Event Management) and SOAR (Security Orchestration, Automation and Response) tools to detect suspicious events and abnormal activities. . Triaging events through validating suspicious events and incidents by use of dedicated tools. . Ability to escalate with effective reporting to level 3 SOC Analyst or Seniors Stakeholders. . Documenting and managing incident cases to utilise information for stakeholder engagement to provide insight and intelligent recommendations. . Providing incident management through effective monitoring, reporting and technical guidance for successful resolution. . Production of the monthly security reports. Required qualifications to be successful in this role . Be detail orientated and show the ability to take a structured approach to procedures and working instructions. . Ideally work currently within a SOC currently. . Have an aptitude for understanding and analysing data for troubleshooting purposes. . Strong written communication, critical thinking, and analysis skills. . Understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages. . Understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP . An analytical mindset, capable of digesting a wide range of information and making practical judgements based on available data and context. . A desire to keep learning with a curious and creative mindset. . Knowledge of Security Tooling (ArcSight, Splunk, MS Sentinel, FortiSIEM, SwimLane, QRadar LogPoint) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Analyst Position Description At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea. Your future duties and responsibilities In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services. You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment. Key responsibilities include: • Lead & define business and user requirements within Agile delivery squads • Develop & refine product backlogs, user stories and acceptance criteria • Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes • Ensure requirements are visible, traceable and embedded into design and backlog refinement • Collaborate closely with Service Designers, Product and Delivery leads • Support delivery teams through sprint planning, refinement and reviews • Use tooling such as Jira and Confluence to manage and maintain delivery artefacts Required qualifications to be successful in this role You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams. You should have: • Proven experience delivering digital services in an enterprise Agile environment • Strong understanding of the full software development lifecycle (SDLC) • Hands-on experience defining and managing requirements within Agile squads • Experience working closely with Product Owners or acting in a proxy Product Owner capacity • Strong stakeholder engagement, facilitation and influencing skills • Proficiency using Jira, Confluence and similar backlog management tools • Experience working within public sector or government digital services environments • Experience of data analysis would be a positive advantage Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
12/06/2026
Full time
Business Analyst Position Description At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea. Your future duties and responsibilities In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services. You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment. Key responsibilities include: • Lead & define business and user requirements within Agile delivery squads • Develop & refine product backlogs, user stories and acceptance criteria • Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes • Ensure requirements are visible, traceable and embedded into design and backlog refinement • Collaborate closely with Service Designers, Product and Delivery leads • Support delivery teams through sprint planning, refinement and reviews • Use tooling such as Jira and Confluence to manage and maintain delivery artefacts Required qualifications to be successful in this role You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams. You should have: • Proven experience delivering digital services in an enterprise Agile environment • Strong understanding of the full software development lifecycle (SDLC) • Hands-on experience defining and managing requirements within Agile squads • Experience working closely with Product Owners or acting in a proxy Product Owner capacity • Strong stakeholder engagement, facilitation and influencing skills • Proficiency using Jira, Confluence and similar backlog management tools • Experience working within public sector or government digital services environments • Experience of data analysis would be a positive advantage Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for three Principal Software Developers here at Justice Digital, Data and Science, to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO), Legal Aid Digital (LAA) and Prisons and Probation Digital (HMPPS) designing and delivering digital services that make a genuine difference to people's lives, alongside championing the adoption of emerging technologies. The Principal Developer will work under the Chief Engineer and alongside the Head of Profession for Engineering and will drive the product teams within OCTO, LAA and HMPPS, as well as acting as a leader within the software development profession across the MOJ. This is a hands-on technical role where you'll work directly with product teams across the department, bringing your expertise to help deliver solutions that reduce friction and improve engineering practices across Justice Digital, Data and Science. You'll guide the Chief Engineer's product teams while providing leadership to the wider software development profession at MOJ. Beyond delivery, you'll also be expected to horizon scan and experiment with new products and tools in an R&D capacity, identifying emerging technologies that could benefit the organisation. This role aligns against the Principal Developer role from the Government Digital and Data Framework. Key Responsibilities Work with the Chief Engineer to define, maintain and own CTO's engineering strategy, aligning with its wider business objectives. Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation including: Lead the Developer Assurance team, comprised of Staff Engineers, to ensure that development standards are maintained across Justice Digital, Data and Science Lead the Engineering Standards team to develop and deliver a world class development portal, that documents Justice Digital, Data and Science engineering standards Work alongside the Principal DevOps Engineer to work with the DevX team, working on R&D projects to scope out new and emerging technologies to adopt across the department. Mentor, coach, and line manage lead and senior developers Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Build and maintain an inclusive culture across the software development community. Manage recruitment and allocation of developers to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Work with the engineering principals across other agencies to help break down silos and work on cross cutting initiatives. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Experience leading and growing software development teams and technical capability and fostering an inclusive, high-performing team culture. Expertise designing, building and operating reliable, secure, and maintainable digital services. Experience coaching, mentoring and line managing senior developers or technical leads. Confidence working within agile environments to iteratively working software designed around the users need. Confidence working across teams and reaching out across organisational/team boundaries to understand common technical approaches and patterns. Experience supporting live services and managing technical risks. Code review. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy . Salary Information Base salary for this role is from £71,381 to £80,419 (National) or from £75,674 to £85,257 (London). New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transferwill retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promotedwill either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase. Candidates may also be eligible for a non pensionable Government Digital & Data Allowance of up to £12,201 per year (London) or £12,319 (National).This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn. The final offer will reflect the skills and experience you demonstrate during the assessment process. Why JDDS? Over the past year, we have strengthened our focus on attracting and retaining women and non-binary people in technical roles across the Ministry of Justice. We have steadily been increasing representation through targeted activity, including community forums, support and mentoring, and visible senior allyship committed to sustained improvement. We're proud to back this up with action. Our internal Women in Digital, Data and Science Forum builds community for women and non-binary colleagues across all grades, creating space to share experiences, grow confidence, and shape practical changes. We also support cross-government work to remove barriers for women and girls entering and progressing in tech, and we offer routes in through apprenticeships and structured development. We're proud that this work is recognised externally too: Justice Digital, Data and Science (Ministry of Justice) was named Best Employer of the Year at the Women in Tech Excellence Awards 2025 . Read more about our work and culture in the blog posts below: Six Months in - Building the Women in Engineering Working Group , by Rosie Brigham, Deputy Head of Profession for Engineering. Designing Digital Services for Everyone: Why LGBTQ+ History Still Matters , by Mark Stanley, Deputy Director for Prisons. It started with a Quiz: Discovering a Different Kind of Strength, by Eva Horvathova, Capability Manager. Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and foster an inclusive culture in our workplace. Use of Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Terms & Conditions Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements. If you have any questions, please feel free to contact Person specification Please refer to the attached Job Description
12/06/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for three Principal Software Developers here at Justice Digital, Data and Science, to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO), Legal Aid Digital (LAA) and Prisons and Probation Digital (HMPPS) designing and delivering digital services that make a genuine difference to people's lives, alongside championing the adoption of emerging technologies. The Principal Developer will work under the Chief Engineer and alongside the Head of Profession for Engineering and will drive the product teams within OCTO, LAA and HMPPS, as well as acting as a leader within the software development profession across the MOJ. This is a hands-on technical role where you'll work directly with product teams across the department, bringing your expertise to help deliver solutions that reduce friction and improve engineering practices across Justice Digital, Data and Science. You'll guide the Chief Engineer's product teams while providing leadership to the wider software development profession at MOJ. Beyond delivery, you'll also be expected to horizon scan and experiment with new products and tools in an R&D capacity, identifying emerging technologies that could benefit the organisation. This role aligns against the Principal Developer role from the Government Digital and Data Framework. Key Responsibilities Work with the Chief Engineer to define, maintain and own CTO's engineering strategy, aligning with its wider business objectives. Oversee and guide technical teams, influence technical choices and seek out opportunities for digital transformation including: Lead the Developer Assurance team, comprised of Staff Engineers, to ensure that development standards are maintained across Justice Digital, Data and Science Lead the Engineering Standards team to develop and deliver a world class development portal, that documents Justice Digital, Data and Science engineering standards Work alongside the Principal DevOps Engineer to work with the DevX team, working on R&D projects to scope out new and emerging technologies to adopt across the department. Mentor, coach, and line manage lead and senior developers Look for opportunities to collaborate and reuse common components, communicating with both technical and non-technical stakeholders. Build and maintain an inclusive culture across the software development community. Manage recruitment and allocation of developers to teams, identifying gaps in capability, ensuring a good balance of skills and seniority. Work with the engineering principals across other agencies to help break down silos and work on cross cutting initiatives. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Experience leading and growing software development teams and technical capability and fostering an inclusive, high-performing team culture. Expertise designing, building and operating reliable, secure, and maintainable digital services. Experience coaching, mentoring and line managing senior developers or technical leads. Confidence working within agile environments to iteratively working software designed around the users need. Confidence working across teams and reaching out across organisational/team boundaries to understand common technical approaches and patterns. Experience supporting live services and managing technical risks. Code review. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy . Salary Information Base salary for this role is from £71,381 to £80,419 (National) or from £75,674 to £85,257 (London). New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transferwill retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promotedwill either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase. Candidates may also be eligible for a non pensionable Government Digital & Data Allowance of up to £12,201 per year (London) or £12,319 (National).This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn. The final offer will reflect the skills and experience you demonstrate during the assessment process. Why JDDS? Over the past year, we have strengthened our focus on attracting and retaining women and non-binary people in technical roles across the Ministry of Justice. We have steadily been increasing representation through targeted activity, including community forums, support and mentoring, and visible senior allyship committed to sustained improvement. We're proud to back this up with action. Our internal Women in Digital, Data and Science Forum builds community for women and non-binary colleagues across all grades, creating space to share experiences, grow confidence, and shape practical changes. We also support cross-government work to remove barriers for women and girls entering and progressing in tech, and we offer routes in through apprenticeships and structured development. We're proud that this work is recognised externally too: Justice Digital, Data and Science (Ministry of Justice) was named Best Employer of the Year at the Women in Tech Excellence Awards 2025 . Read more about our work and culture in the blog posts below: Six Months in - Building the Women in Engineering Working Group , by Rosie Brigham, Deputy Head of Profession for Engineering. Designing Digital Services for Everyone: Why LGBTQ+ History Still Matters , by Mark Stanley, Deputy Director for Prisons. It started with a Quiz: Discovering a Different Kind of Strength, by Eva Horvathova, Capability Manager. Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and foster an inclusive culture in our workplace. Use of Artificial Intelligence Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Terms & Conditions Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements. If you have any questions, please feel free to contact Person specification Please refer to the attached Job Description
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Technology plays a vital role in supporting the schemes that are helping drive the UK's transition to greener energy, and at Ofgem, we're seeking a Senior Software Developer to help build and evolve the applications that underpin this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Digital Development team where you'll play a vital role in the development and upkeep of digital services that support major green energy and social schemes operating across the energy sector. You'll have the chance to work on meaningful digital products that directly support renewable energy and wider consumer-focused initiatives, helping shape how applications are developed, improved and maintained across the division. Alongside mentoring junior colleagues, you'll work with a range of talented developers, technical leads and multidisciplinary colleagues within our supportive and highly collaborative environment. You'll bring significant experience developing data-driven web applications using Microsoft technologies, including C#, Entity Framework Core, SQL Server and Microsoft Azure. Alongside strong cloud and microservices knowledge, you'll have experience applying modern software design principles, supporting scalable application development and contributing to high-quality engineering practices. Strong communication skills and the ability to support and guide others within a collaborative team environment will also be essential. In return, you'll have the opportunity to contribute to digital services that support major renewable energy and social schemes across the UK, applying your expertise to work that is both meaningful and technically engaging. You'll join a forward-looking environment where innovation, collaboration and development are actively encouraged. We have a critical purpose to ensure the systems and digital services supporting renewable energy and social schemes remain effective, secure and fit for the future. Join us and help build the applications that support that mission. Read on and find out more. Job description Key Responsibilities Develop, maintain, and support key Ofgem scheme applications. Create and maintain technical documentation for business applications. Support the Technical Lead in technical decisions and team leadership. Mentor junior colleagues to foster their professional development. Manage workloads and prioritize tasks as Work Manager when needed. Suggest and implement improvements to the development process. Collaborate with cross-functional teams to deliver user-centric solutions. Ensure adherence to Government Digital Service (GDS) standards. Key Outputs and Deliverables Ensuring that products developed internally and externally are technically and functionally suitable for Ofgem. Develop high quality, secure software as part of a team. Contribute to, and advancing ideas for continuous improvement. Champion best practices in Software Development. Person specification Essential Criteria Significant demonstrable knowledge and experience in developing data-driven web applications using Microsoft technologies, including proficiency in C# for creating robust and scalable web applications, expertise in using Entity Framework Core for efficient data access and manipulation, strong experience in designing, querying, and managing databases with SQL Server, and proficiency in deploying, managing, and scaling applications on Microsoft Azure. (Lead Criteria) Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, stakeholders, and clients. Comfortable deputizing for the Technical Lead when required, with the ability to step into a leadership role, manage teams, and ensure project delivery in the absence of the Technical Lead. (Lead Criteria) Knowledge and experience in applying common design patterns to solve software design problems, proficiency in writing and executing unit tests to ensure code quality and reliability, and a strong understanding and application of SOLID principles to create maintainable and scalable software. Demonstrable experience with cloud technologies, including designing, developing, and deploying microservices-based architectures, proficiency in using containerization technologies such as Docker and Kubernetes, and broad knowledge of cloud services and platforms with a focus on scalability, security, and performance. Ability to guide, mentor, and support junior team members in their professional development, fostering a collaborative and growth-oriented environment within the team.
12/06/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Technology plays a vital role in supporting the schemes that are helping drive the UK's transition to greener energy, and at Ofgem, we're seeking a Senior Software Developer to help build and evolve the applications that underpin this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Digital Development team where you'll play a vital role in the development and upkeep of digital services that support major green energy and social schemes operating across the energy sector. You'll have the chance to work on meaningful digital products that directly support renewable energy and wider consumer-focused initiatives, helping shape how applications are developed, improved and maintained across the division. Alongside mentoring junior colleagues, you'll work with a range of talented developers, technical leads and multidisciplinary colleagues within our supportive and highly collaborative environment. You'll bring significant experience developing data-driven web applications using Microsoft technologies, including C#, Entity Framework Core, SQL Server and Microsoft Azure. Alongside strong cloud and microservices knowledge, you'll have experience applying modern software design principles, supporting scalable application development and contributing to high-quality engineering practices. Strong communication skills and the ability to support and guide others within a collaborative team environment will also be essential. In return, you'll have the opportunity to contribute to digital services that support major renewable energy and social schemes across the UK, applying your expertise to work that is both meaningful and technically engaging. You'll join a forward-looking environment where innovation, collaboration and development are actively encouraged. We have a critical purpose to ensure the systems and digital services supporting renewable energy and social schemes remain effective, secure and fit for the future. Join us and help build the applications that support that mission. Read on and find out more. Job description Key Responsibilities Develop, maintain, and support key Ofgem scheme applications. Create and maintain technical documentation for business applications. Support the Technical Lead in technical decisions and team leadership. Mentor junior colleagues to foster their professional development. Manage workloads and prioritize tasks as Work Manager when needed. Suggest and implement improvements to the development process. Collaborate with cross-functional teams to deliver user-centric solutions. Ensure adherence to Government Digital Service (GDS) standards. Key Outputs and Deliverables Ensuring that products developed internally and externally are technically and functionally suitable for Ofgem. Develop high quality, secure software as part of a team. Contribute to, and advancing ideas for continuous improvement. Champion best practices in Software Development. Person specification Essential Criteria Significant demonstrable knowledge and experience in developing data-driven web applications using Microsoft technologies, including proficiency in C# for creating robust and scalable web applications, expertise in using Entity Framework Core for efficient data access and manipulation, strong experience in designing, querying, and managing databases with SQL Server, and proficiency in deploying, managing, and scaling applications on Microsoft Azure. (Lead Criteria) Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, stakeholders, and clients. Comfortable deputizing for the Technical Lead when required, with the ability to step into a leadership role, manage teams, and ensure project delivery in the absence of the Technical Lead. (Lead Criteria) Knowledge and experience in applying common design patterns to solve software design problems, proficiency in writing and executing unit tests to ensure code quality and reliability, and a strong understanding and application of SOLID principles to create maintainable and scalable software. Demonstrable experience with cloud technologies, including designing, developing, and deploying microservices-based architectures, proficiency in using containerization technologies such as Docker and Kubernetes, and broad knowledge of cloud services and platforms with a focus on scalability, security, and performance. Ability to guide, mentor, and support junior team members in their professional development, fostering a collaborative and growth-oriented environment within the team.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
12/06/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
12/06/2026
Full time
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
12/06/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
12/06/2026
Full time
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We are recruiting two Lead DevOps Engineers to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function. These roles will provide technical leadership for DevOps and platform engineering across strategic technology platforms that enable the Ministry of Justice to deliver secure, reliable and scalable digital services. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working, and supports teams to build and operate systems that are secure, reliable and sustainable. As a Lead DevOps Engineer, you will help shape and operate critical platform capabilities that support delivery across the organisation. You will establish and promote modern engineering practices, ensuring platforms are resilient, observable, secure and easy for teams to use. Working closely with engineers, architects, product managers and delivery teams, you will help create the environments, tooling and operational processes needed to support effective software delivery at scale. Justice Digital, Data and Science exists to support the delivery of justice through modern, reliable and secure digital services. We work in multidisciplinary teams, focus on user needs, and take a pragmatic approach to technology that balances pace with long-term sustainability. You will join the Office of the Chief Technology Officer, a central function that sets technical direction across Justice Digital, Data and Science. OCTO works closely with delivery teams, platform teams and senior leaders to define standards, shape shared platforms and improve how engineering is done across the organisation. This role offers the opportunity to operate at organisational scale, influence how engineering works across Justice Digital, Data and Science, and remain closely connected to real technical problems through hands-on engagement with tooling and platforms. The roles are aligned to two key strategic areas: Integration Hub We are establishing a new integration hub to enable more consistent, reusable and governed approaches to how systems interact across the MoJ estate. This role will play a key part in shaping how that platform is built and operated, ensuring it supports modern integration patterns such as APIs, event-driven architecture and messaging. You will be responsible for ensuring the platform and related services are operable, reliable and secure, with the tooling, environments and practices needed for teams to build, deploy and run integrations effectively. You will help establish strong engineering practices, CI/CD pipelines, observability and operational controls that support consistent and scalable integration delivery across the organisation. Justice Data Factories The second role will focus on Justice Data Factories, our federated data architecture initiative. Justice Data Factories provide agency-specific environments where data is ingested, transformed and published as trusted data products, enabling domains across the Ministry of Justice to take greater ownership of their data while operating within a consistent, governed architectural framework. You will play a key role in developing and operating the platform capabilities, infrastructure and engineering practices that underpin this ecosystem. Working closely with data engineers, architects and product teams, you will ensure the platform is secure, scalable and reliable, while driving improvements in automation, CI/CD, observability and operational resilience to support the delivery of data products at scale. Both roles offer the opportunity to influence organisation-wide technology platforms, shape engineering standards and practices, and contribute to the delivery of modern, reusable capabilities that support the Ministry of Justice's digital and data ambitions. This role aligns against the Lead DevOps engineer role from the Government Digital and Data Framework You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Cloud platforms: AWS Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python You will be supported to deepen your knowledge of our platforms once in post Our work is largely open source. You can explore repositories at: Key Responsibilities Lead the engineering, development and continuous improvement of strategic platforms, including infrastructure, environments and deployment pipelines Develop and maintain CI/CD pipelines and automation to enable teams to build, test and deploy services quickly, safely and consistently. Work directly in code and infrastructure (for example Infrastructure as Code) to ensure platforms are robust, secure and maintainable Build and evolve shared platform capabilities that support the delivery and operation of digital and data services across the organisation. Ensure platforms are designed for high availability, scalability and resilience, with appropriate approaches to disaster recovery and business continuity. Implement and improve observability, including logging, metrics and tracing, to enable effective monitoring and operational support. Provide technical leadership and practical support to engineering teams, helping them make effective use of platform capabilities, tooling and environments. Work closely with engineers, architects and product teams to ensure services are deployable, operable and production-ready. Take ownership of platform reliability, performance and operational excellence in production environments. Support incident response, troubleshooting and root cause analysis, driving continuous improvement through automation, tooling and platform enhancements. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Significant, recent hands-on experience working as a DevOps Engineer, Platform Engineer or similar, building and operating cloud-native platforms or services in production. Hands-on experience building and operating container-based platforms (e.g. Kubernetes) in production, including deploying and managing distributed systems. Experience using infrastructure as code (e.g. Terraform, CloudFormation) to provision and manage scalable, reliable environments. Experience implementing and operating observability tooling (logging, monitoring, alerting, tracing) to support reliable services in production. Understanding of how to design and operate platforms that support integration patterns such as APIs, event-driven systems and messaging. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
12/06/2026
Full time
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We are recruiting two Lead DevOps Engineers to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function. These roles will provide technical leadership for DevOps and platform engineering across strategic technology platforms that enable the Ministry of Justice to deliver secure, reliable and scalable digital services. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working, and supports teams to build and operate systems that are secure, reliable and sustainable. As a Lead DevOps Engineer, you will help shape and operate critical platform capabilities that support delivery across the organisation. You will establish and promote modern engineering practices, ensuring platforms are resilient, observable, secure and easy for teams to use. Working closely with engineers, architects, product managers and delivery teams, you will help create the environments, tooling and operational processes needed to support effective software delivery at scale. Justice Digital, Data and Science exists to support the delivery of justice through modern, reliable and secure digital services. We work in multidisciplinary teams, focus on user needs, and take a pragmatic approach to technology that balances pace with long-term sustainability. You will join the Office of the Chief Technology Officer, a central function that sets technical direction across Justice Digital, Data and Science. OCTO works closely with delivery teams, platform teams and senior leaders to define standards, shape shared platforms and improve how engineering is done across the organisation. This role offers the opportunity to operate at organisational scale, influence how engineering works across Justice Digital, Data and Science, and remain closely connected to real technical problems through hands-on engagement with tooling and platforms. The roles are aligned to two key strategic areas: Integration Hub We are establishing a new integration hub to enable more consistent, reusable and governed approaches to how systems interact across the MoJ estate. This role will play a key part in shaping how that platform is built and operated, ensuring it supports modern integration patterns such as APIs, event-driven architecture and messaging. You will be responsible for ensuring the platform and related services are operable, reliable and secure, with the tooling, environments and practices needed for teams to build, deploy and run integrations effectively. You will help establish strong engineering practices, CI/CD pipelines, observability and operational controls that support consistent and scalable integration delivery across the organisation. Justice Data Factories The second role will focus on Justice Data Factories, our federated data architecture initiative. Justice Data Factories provide agency-specific environments where data is ingested, transformed and published as trusted data products, enabling domains across the Ministry of Justice to take greater ownership of their data while operating within a consistent, governed architectural framework. You will play a key role in developing and operating the platform capabilities, infrastructure and engineering practices that underpin this ecosystem. Working closely with data engineers, architects and product teams, you will ensure the platform is secure, scalable and reliable, while driving improvements in automation, CI/CD, observability and operational resilience to support the delivery of data products at scale. Both roles offer the opportunity to influence organisation-wide technology platforms, shape engineering standards and practices, and contribute to the delivery of modern, reusable capabilities that support the Ministry of Justice's digital and data ambitions. This role aligns against the Lead DevOps engineer role from the Government Digital and Data Framework You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Cloud platforms: AWS Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python You will be supported to deepen your knowledge of our platforms once in post Our work is largely open source. You can explore repositories at: Key Responsibilities Lead the engineering, development and continuous improvement of strategic platforms, including infrastructure, environments and deployment pipelines Develop and maintain CI/CD pipelines and automation to enable teams to build, test and deploy services quickly, safely and consistently. Work directly in code and infrastructure (for example Infrastructure as Code) to ensure platforms are robust, secure and maintainable Build and evolve shared platform capabilities that support the delivery and operation of digital and data services across the organisation. Ensure platforms are designed for high availability, scalability and resilience, with appropriate approaches to disaster recovery and business continuity. Implement and improve observability, including logging, metrics and tracing, to enable effective monitoring and operational support. Provide technical leadership and practical support to engineering teams, helping them make effective use of platform capabilities, tooling and environments. Work closely with engineers, architects and product teams to ensure services are deployable, operable and production-ready. Take ownership of platform reliability, performance and operational excellence in production environments. Support incident response, troubleshooting and root cause analysis, driving continuous improvement through automation, tooling and platform enhancements. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Significant, recent hands-on experience working as a DevOps Engineer, Platform Engineer or similar, building and operating cloud-native platforms or services in production. Hands-on experience building and operating container-based platforms (e.g. Kubernetes) in production, including deploying and managing distributed systems. Experience using infrastructure as code (e.g. Terraform, CloudFormation) to provision and manage scalable, reliable environments. Experience implementing and operating observability tooling (logging, monitoring, alerting, tracing) to support reliable services in production. Understanding of how to design and operate platforms that support integration patterns such as APIs, event-driven systems and messaging. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Locations: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for a Lead Developer here at Justice Digital , to be part of our warm and collaborative Developer Experience team which sits in the Office of the Chief Technology Officer (OCTO). This role aligns against the Lead Developer Role from the Government Digital and Data Framework OCTO sets technical direction across the organisation. It defines standards, shapes platforms and ways of working, and supports teams to build and operate services that are secure, reliable and sustainable. This role focuses on improving how engineers work by defining standards and ensuring they are implemented through shared tooling rather than guidance alone. You will play an integral part in central teams responsible for Developer Experience (DevX) and the Developer Portal, working closely with platform, security and architecture teams. You'll be confident working with other developers on our tech stack and comfortable learning new technologies and systems. We use a variety of different technologies and will work with you to place you in a team that matches your skills, interests and aspirations wherever possible. You will work with user researchers, product managers, designers, delivery managers, technical architects and content specialists who share a vision for improving government through smarter use of technology. You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a range of technologies and we're looking for people who specialise in one or more of them (Python or Java) and who love learning new languages and frameworks. For example, we might use Python to write our application code, Circle CI or GitHub Actions for CI/CD, Sentry for application monitoring, Kubernetes and Docker to schedule and run our services (read about our Cloud Platform), AWS for most of our infrastructure, GOV.UK Design System for our web interfaces and use Macbook Pros. For front-end development, we value a robust understanding of the underlying web technologies. We value well-maintained, open-source tools that can be used to produce semantic HTML, performant CSS and unobtrusive JavaScript or TypeScript, and we assess all our services against accessibility criteria. We're happy to help you learn our tech stack once you're part of our team, and do not require an exact match in your experience of languages. Check out GitHub for a closer look at the technologies we use, and a complete list of services that we build and maintain. We subscribe to the manifesto for agile software development. Our Community We currently have over 200+ experienced developers who make up the engineering community across the MoJ. You will coach and mentor junior colleagues and take part in informal support networks with your peers. You will be encouraged to play an active role in the engineering community and culture. We take the responsibility of supportive and effective line management very seriously. We will value the skills you bring to the civil service and help you to build on them. When the time is right, we will support moving between teams or government departments to learn different technologies, or take on more responsibility, according to your career goals. Take a look at our developer blog to get a sense of our work and culture. Key Responsibilities This role combines a number of key disciplines in addition to hands-on development and writing code. You will inspire, mentor, coach, manage and lead software developers within a business domain. You will also focus on generating a culture of quality, maintaining balance between building sustainable well architected products and unlocking citizen value early The areas of your responsibility for leadership will shift between people, architecture, development and product strategy, depending on context and need You will contribute to the technical leadership in DevX team, specifically Developer Tooling. There will be opportunity to line manage several Senior Developers as the team expands into Developer Portal. Technical Leadership Taking responsibility for tickets and releasing production ready code Collaborate with Technical Architects and Product Managers to set product direction Collaborate with Technical Architects to help in the design of systems and implementation of coherent and sustainable technical roadmaps Lead discussions with Developers to nurture consensus on technical/team decisions Support backlog refinement, helping plan, define and prioritise actionable tasks for the team Build inclusivity and understanding by promoting strategies to share technical knowledge of our systems with appropriate documentation and other activities Support Delivery Managers in unblocking value where necessary and/or honest representations of effort in an agile environment as the teams learn more Engineering Management Managing, coaching and growing people with a focus on their wellbeing and development Support Delivery Managers in improving team maturity Engineering Profession Work with your local Principal Developer and the wider community to improve and maintain good coding standards and practices Help provide feedback on wider technical strategy of your business unit Share knowledge and build enthusiasm for sharing via activities like brown bags, cooperative workshops, chat discussions and other means Encourage open discussion and drive communities in our primary communication tools Have a mindset for growth and learning looking for emerging technologies, tools and good practice Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance Take part in the recruitment and onboarding of other Developers If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential You can demonstrate proven experience of Python or Java. You have experience of software development and writing production ready code. You have experience nurturing a culture of good software practice that makes change easy. You can share evidence of growing your skills in technical leadership, and advocating for your team. You have coached other people. You have contributed towards building a high performing, inclusive team culture. You have experience in delivering better value sooner and safer, through DevOps, XP or other ways of working that lead to agility and collaboration. You enjoy building long-lasting relationships and trust with others. You have proven technical leadership skills. You have grown sustainable teams. Willingness to be assessed against the requirements for SC clearance.
12/06/2026
Full time
Locations: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for a Lead Developer here at Justice Digital , to be part of our warm and collaborative Developer Experience team which sits in the Office of the Chief Technology Officer (OCTO). This role aligns against the Lead Developer Role from the Government Digital and Data Framework OCTO sets technical direction across the organisation. It defines standards, shapes platforms and ways of working, and supports teams to build and operate services that are secure, reliable and sustainable. This role focuses on improving how engineers work by defining standards and ensuring they are implemented through shared tooling rather than guidance alone. You will play an integral part in central teams responsible for Developer Experience (DevX) and the Developer Portal, working closely with platform, security and architecture teams. You'll be confident working with other developers on our tech stack and comfortable learning new technologies and systems. We use a variety of different technologies and will work with you to place you in a team that matches your skills, interests and aspirations wherever possible. You will work with user researchers, product managers, designers, delivery managers, technical architects and content specialists who share a vision for improving government through smarter use of technology. You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a range of technologies and we're looking for people who specialise in one or more of them (Python or Java) and who love learning new languages and frameworks. For example, we might use Python to write our application code, Circle CI or GitHub Actions for CI/CD, Sentry for application monitoring, Kubernetes and Docker to schedule and run our services (read about our Cloud Platform), AWS for most of our infrastructure, GOV.UK Design System for our web interfaces and use Macbook Pros. For front-end development, we value a robust understanding of the underlying web technologies. We value well-maintained, open-source tools that can be used to produce semantic HTML, performant CSS and unobtrusive JavaScript or TypeScript, and we assess all our services against accessibility criteria. We're happy to help you learn our tech stack once you're part of our team, and do not require an exact match in your experience of languages. Check out GitHub for a closer look at the technologies we use, and a complete list of services that we build and maintain. We subscribe to the manifesto for agile software development. Our Community We currently have over 200+ experienced developers who make up the engineering community across the MoJ. You will coach and mentor junior colleagues and take part in informal support networks with your peers. You will be encouraged to play an active role in the engineering community and culture. We take the responsibility of supportive and effective line management very seriously. We will value the skills you bring to the civil service and help you to build on them. When the time is right, we will support moving between teams or government departments to learn different technologies, or take on more responsibility, according to your career goals. Take a look at our developer blog to get a sense of our work and culture. Key Responsibilities This role combines a number of key disciplines in addition to hands-on development and writing code. You will inspire, mentor, coach, manage and lead software developers within a business domain. You will also focus on generating a culture of quality, maintaining balance between building sustainable well architected products and unlocking citizen value early The areas of your responsibility for leadership will shift between people, architecture, development and product strategy, depending on context and need You will contribute to the technical leadership in DevX team, specifically Developer Tooling. There will be opportunity to line manage several Senior Developers as the team expands into Developer Portal. Technical Leadership Taking responsibility for tickets and releasing production ready code Collaborate with Technical Architects and Product Managers to set product direction Collaborate with Technical Architects to help in the design of systems and implementation of coherent and sustainable technical roadmaps Lead discussions with Developers to nurture consensus on technical/team decisions Support backlog refinement, helping plan, define and prioritise actionable tasks for the team Build inclusivity and understanding by promoting strategies to share technical knowledge of our systems with appropriate documentation and other activities Support Delivery Managers in unblocking value where necessary and/or honest representations of effort in an agile environment as the teams learn more Engineering Management Managing, coaching and growing people with a focus on their wellbeing and development Support Delivery Managers in improving team maturity Engineering Profession Work with your local Principal Developer and the wider community to improve and maintain good coding standards and practices Help provide feedback on wider technical strategy of your business unit Share knowledge and build enthusiasm for sharing via activities like brown bags, cooperative workshops, chat discussions and other means Encourage open discussion and drive communities in our primary communication tools Have a mindset for growth and learning looking for emerging technologies, tools and good practice Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance Take part in the recruitment and onboarding of other Developers If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential You can demonstrate proven experience of Python or Java. You have experience of software development and writing production ready code. You have experience nurturing a culture of good software practice that makes change easy. You can share evidence of growing your skills in technical leadership, and advocating for your team. You have coached other people. You have contributed towards building a high performing, inclusive team culture. You have experience in delivering better value sooner and safer, through DevOps, XP or other ways of working that lead to agility and collaboration. You enjoy building long-lasting relationships and trust with others. You have proven technical leadership skills. You have grown sustainable teams. Willingness to be assessed against the requirements for SC clearance.
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
12/06/2026
Full time
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
Location London - SW1P 3BT, Sheffield - S1 2FJ, Manchester - M1 2WD About the job Job summary In the Schools Digital portfolio, our aim is to support schools and teachers to have the best environment, tools and support so that every child can achieve and thrive. We work with Schools Group to deliver Manifesto commitments on recruiting and retaining teachers, including the 6.5k manifesto commitment, SEND reform and helping schools improve. This is an exciting time to join the portfolio with significant reform programmes underway for SEND and schools, which will have a direct impact on the outcomes on the teaching landscape and help every child achieve and thrive. Our diverse and inclusive culture reflects the society we live in. This helps us to achieve better outcomes for all our users. We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that: Support schools to manage and improve their performance Support teachers and teacher trainee mentors to provide the best start in life for children Support children to get the best SEND support Drive economic growth You can read more about our strategy on the DfE digital and technology blog , by visiting our LinkedIn page. We encourage applications from a diverse range of candidates. At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active and vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels. Equality and Diversity - Department for Education This vacancy uses the Government Digital and Data Profession Capability Framework Job description In the Schools Digital portfolio we work closely with policy teams and Service Owners to research, design and build services that help provide schools, teachers and a system where every child is achieving and thriving. As a Programme Delivery Manager in Schools Digital, you will : Lead, coach and motivate multiple agile multi-disciplinary teams, helping them plan and deliver their work, ensuring they make progress, meet the government service standard and create services that meet users' needs. Help Schools Digital teams conduct discoveries, alphas, betas and get to live, delivering services that meet the needs of Schools, teachers and children Identify the people, skills and resources that teams need to deliver the agreed goals across Schools Digital Identify and challenge organisational processes that impede delivery and work with stakeholders as needed to improve them, including implementing and iterating Schools Digital governance processes Use your delivery expertise to identify and actively manage risks, issues and internal and external dependencies across multiple delivery teams. Act as an escalation point for risks raised by delivery teams, supporting or intervening as necessary to enable prompt and effective management. Work with Schools Policy Leaders to create the best services for users, coaching and influencing Schools Policy to make evidenced-led decisions and champion agile ways of working, and embed user-centred design in both ways of working and decision-making. Be part of the Schools Digital Senior Leadership Team Working with the Senior Leadership in Schools Digital you will also: Help create a culture and environment where teams can deliver effectively, are passionate about their work and can bring their 'whole selves' to work. Play an active part in our digital delivery community of practice in Schools Digital and DfE. Working with the Head of Profession for Delivery Managers you will help to drive cultural and procedural change through the community Build agile delivery management capability through hands on coaching and identifying development opportunities in and outside of our Delivery Manager community. Person specification Essential Criteria: We are looking for someone who can show evidence of the following essential criteria: Financial and Commercial Management- you can act as the escalation point and resolve large or high risk commercial management issues, you can coach others in appropriate commercial management, you can influence or create complex budgets across an organisation, programme or product view, manage the budget you are given and make it work Maintaining delivery momentum- Using Agile principles , you optimise the delivery flow of teams, actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists, identify innovative ways to unblock issues Making a process work- identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated, add value and can coach the organisation to inspect and adapt processes, guide teams through the implementation of a new process. You can coach and lead teams in Agile and Lean good practices, create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle. Communicating between the technical and non-technical- You can mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels, manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales, speak on behalf of, and represent the community to, large audiences inside and outside the organisation Planning - You can lead a continual planning process in a very complex environment, plan beyond product delivery, identify dependencies in plans across services and co-ordinate delivery, coach other teams as the central point of expertise Desirable Criteria: Community collaboration- you can solve and unblock issues between teams or departments at the highest level, you can coach the organisation on team dynamics and conflict resolution, while also building and growing the community Life cycle Management- You can, lead and coach teams through different phases of the life cycle, ensure effective support for the product or service and its users, predict, prevent, mitigate and manage potential risks at different phases of the life cycle, contribute to the assessment of other teams with assessments Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.
12/06/2026
Full time
Location London - SW1P 3BT, Sheffield - S1 2FJ, Manchester - M1 2WD About the job Job summary In the Schools Digital portfolio, our aim is to support schools and teachers to have the best environment, tools and support so that every child can achieve and thrive. We work with Schools Group to deliver Manifesto commitments on recruiting and retaining teachers, including the 6.5k manifesto commitment, SEND reform and helping schools improve. This is an exciting time to join the portfolio with significant reform programmes underway for SEND and schools, which will have a direct impact on the outcomes on the teaching landscape and help every child achieve and thrive. Our diverse and inclusive culture reflects the society we live in. This helps us to achieve better outcomes for all our users. We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that: Support schools to manage and improve their performance Support teachers and teacher trainee mentors to provide the best start in life for children Support children to get the best SEND support Drive economic growth You can read more about our strategy on the DfE digital and technology blog , by visiting our LinkedIn page. We encourage applications from a diverse range of candidates. At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active and vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels. Equality and Diversity - Department for Education This vacancy uses the Government Digital and Data Profession Capability Framework Job description In the Schools Digital portfolio we work closely with policy teams and Service Owners to research, design and build services that help provide schools, teachers and a system where every child is achieving and thriving. As a Programme Delivery Manager in Schools Digital, you will : Lead, coach and motivate multiple agile multi-disciplinary teams, helping them plan and deliver their work, ensuring they make progress, meet the government service standard and create services that meet users' needs. Help Schools Digital teams conduct discoveries, alphas, betas and get to live, delivering services that meet the needs of Schools, teachers and children Identify the people, skills and resources that teams need to deliver the agreed goals across Schools Digital Identify and challenge organisational processes that impede delivery and work with stakeholders as needed to improve them, including implementing and iterating Schools Digital governance processes Use your delivery expertise to identify and actively manage risks, issues and internal and external dependencies across multiple delivery teams. Act as an escalation point for risks raised by delivery teams, supporting or intervening as necessary to enable prompt and effective management. Work with Schools Policy Leaders to create the best services for users, coaching and influencing Schools Policy to make evidenced-led decisions and champion agile ways of working, and embed user-centred design in both ways of working and decision-making. Be part of the Schools Digital Senior Leadership Team Working with the Senior Leadership in Schools Digital you will also: Help create a culture and environment where teams can deliver effectively, are passionate about their work and can bring their 'whole selves' to work. Play an active part in our digital delivery community of practice in Schools Digital and DfE. Working with the Head of Profession for Delivery Managers you will help to drive cultural and procedural change through the community Build agile delivery management capability through hands on coaching and identifying development opportunities in and outside of our Delivery Manager community. Person specification Essential Criteria: We are looking for someone who can show evidence of the following essential criteria: Financial and Commercial Management- you can act as the escalation point and resolve large or high risk commercial management issues, you can coach others in appropriate commercial management, you can influence or create complex budgets across an organisation, programme or product view, manage the budget you are given and make it work Maintaining delivery momentum- Using Agile principles , you optimise the delivery flow of teams, actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists, identify innovative ways to unblock issues Making a process work- identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated, add value and can coach the organisation to inspect and adapt processes, guide teams through the implementation of a new process. You can coach and lead teams in Agile and Lean good practices, create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle. Communicating between the technical and non-technical- You can mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels, manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales, speak on behalf of, and represent the community to, large audiences inside and outside the organisation Planning - You can lead a continual planning process in a very complex environment, plan beyond product delivery, identify dependencies in plans across services and co-ordinate delivery, coach other teams as the central point of expertise Desirable Criteria: Community collaboration- you can solve and unblock issues between teams or departments at the highest level, you can coach the organisation on team dynamics and conflict resolution, while also building and growing the community Life cycle Management- You can, lead and coach teams through different phases of the life cycle, ensure effective support for the product or service and its users, predict, prevent, mitigate and manage potential risks at different phases of the life cycle, contribute to the assessment of other teams with assessments Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
12/06/2026
Full time
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
