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Senior Delivery Manager
Cambridge University Press & Assessment Cambridge, UK
09/06/2026
Full time
Job Title:  Senior Delivery Manager Salary:  £50,900 - £68,000 Location:  Cambridge/Hybrid with 40-60% of time in the office Contract:  Permanent  Hours:   Full time 35 hours per week Are you passionate about agile delivery and enabling teams to deliver impactful, data-driven outcomes? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.  We're looking for an experienced Senior Delivery Manager to join our growing team and help lead the delivery of enterprise data, transformation, and visualisation products and services. In this pivotal role, you'll work within a product-focused, cross-functional team delivering application and enterprise-level data capabilities, including data warehousing, transformation, reporting, and insight solutions. You'll foster a culture of continuous improvement, enable high-performing team, and help shape the delivery approach across a complex technology landscape. About the role    What you will do: Champion agile values and principles, acting as a role model for collaboration, transparency, continuous improvement, and servant leadership. Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management of live services, including incident, problem, and change management considerations. Ensure technical debt, platform stability, resilience, and operational sustainability are appropriately represented in planning and prioritisation. Identify and manage risks, dependencies, and delivery impediments across teams and workstreams. Coach and support the development of colleagues and contribute to the evolution of agile delivery practices across the organisation. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.  About You  Proven experience leading agile delivery within cross-functional technology teams using Scrum, Kanban, or scaled agile approaches. Strong understanding of agile principles, lean delivery practices, and continuous improvement. Experience delivering complex technology, data, analytics, or transformation initiatives in enterprise environments. Strong leadership and facilitation skills, with the ability to influence and motivate teams without direct line management responsibility. Excellent communication, stakeholder management, and problem-solving skills. A data-informed mindset, with a focus on outcomes, experimentation, learning, and delivering measurable value. Experience working closely with engineering, architecture, product, and operational teams. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following  desirable  criteria:  Experience delivering enterprise data warehousing, data transformation, BI, analytics, or visualisation solutions. Experience working with cloud data platforms and modern data ecosystems. Familiarity with operational service management practices and ITIL environments. If you're ready to lead with agility, enable high-performing teams, and help deliver meaningful enterprise transformation, we'd love to hear from you! For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's  Offer of an Interview  commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the  gov.uk  website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible  rewards package , featuring family-friendly and planet-friendly benefits including:  28 days annual leave plus bank holidays  Private medical and Permanent Health Insurance   Discretionary annual bonus   Group personal pension scheme  Life assurance up to 4 x annual salary   Green travel schemes   Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be  [Date].  We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after. Please expect the following process when applying or this position.  Your CV without a cover letter  4 application questions First stage virtual interview via MS Teams. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.  Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  Why join us   Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.   We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
IT and Digital Development Manager
Creative Support Stockport, UK
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Email and Automation Manager
BDO UK LLP Birmingham, Staffordshire
18/07/2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are recruiting for an Email and Automation Manager. Role purpose The Marketing Automation Manager supports the delivery and optimisation of email and automation journeys that drive engagement, nurture and progression aligned to BDO's sales methodology. The role is hands on in HubSpot, building and deploying journeys, maintaining lists/segments, managing QA and testing, and producing performance reporting inputs. Th role ensures journeys are delivered reliably, consistently and to agreed standards, and supports integration discipline by ensuring data capture and tagging are accurate and complete. Key responsibilities Build and deploy email and automation workflows in HubSpot using approved templates and governance standards. Create and manage lists/segments, workflows, triggers and basic scoring components as required. Maintain campaign set up accuracy including naming conventions, tagging and required fields. Run QA for journeys and emails (links, personalisation, rendering, segmentation logic, suppression rules). Support Campaigns with execution of email/automation components, ensuring briefs are complete and timelines are met. Build and maintain targeted nurture journeys for priority account sets as defined by the senior role, ensuring accuracy of segmentation and messaging. Support reporting inputs to help evaluate effectiveness and recommend improvements. Produce performance reports (engagement, conversions, progression signals) and highlight what is working and what needs adjustment. Implement optimisation changes to journeys based on insight and direction from the senior role. Ensure tagging, lifecycle stage fields and handoff indicators are applied correctly where relevant. Support CRM integration processes by maintaining clean HubSpot configuration and escalating data issues promptly. You'll be someone with Hands on experience delivering email marketing and automation in a B2B environment. Strong working proficiency of a marketing automation platform (eg Hubspot, Marketo, Salesforce) building workflows, emails, segmentation and reporting. Strong attention to detail and QA discipline; comfortable working to deadlines. Comfortable using performance data, reporting and KPI tracking to inform improvements. Good stakeholder communication and ability to coordinate inputs and timelines. Commercial outlook and ability to understand client needs. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. and
Agile Business Analyst
Johnson Matthey
18/07/2026
Full time
Agile Business AnalystBewerbenlocations: Vilnius - LT: Royston - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-014769Pay Range: €35000 - €52500# Vacancy: Agile Business AnalystLocation: London or Royston, UK or Vilnius, Lithuania (hybrid working model) Salary: €55,000 - €60,000 / £55,000- £60,000 World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior Business Analyst, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.We are looking for an experienced Agile Business Analyst who can contribute to its continued and ongoing digital expansion and growth. We're an agile team working within a well-established company. You'll be an essential member of the team working closely with the business on a range of exciting projects.As a Business Analyst you'll be responsible for collaborating with stakeholders to identify and define business requirements to support the delivery of high-quality solutions. The role displays a deep understanding of both business and technical processes and working within a cross-functional team, you will be responsible for understanding and analysing user and business needs.This role is working across our cooperate platforms working closely with platform managers working with fast moving stakeholders. The role: Communicate effectively with technical and non-technical stakeholders to translate product/business requirements into clear and concise requirements or user stories Support/lead facilitation of stakeholder workshops to engage with end users to support requirement capture Support in the definition of new product requirements using a combination of requirements elicitation techniques - qualitative research, quantitative research, stakeholder workshops, current state analysis, competitor research, etc. Follow the JMIT requirements process throughout the software development life cycle (SDLC) which includes authoring documents, ensuring completion of review, approval, and signoff of documents, assisting throughout the Solution Design Ensure that solutions align with the business objectives and requirements through effective liaison between development teams, product stakeholders and end-users • Investigate business situations with complexity and ambiguity, and adopt a holistic view to identify and analyze problems and opportunities Manage change within projects in a controlled and measured way to minimise risk and ensure stakeholder agreement Key skills that will help you succeed in this role: Background in delivering digital products / services with experience of working across the full product/ software lifecycle (design, implementation, testing) Requirement elicitation - Ability to convert business requirements into technical and non technical business requirements to provide the right solutions Experience of documenting requirements in JIRA and Confluence, from the high-level Key features (Epics) breaking them down into manageable user stories with agreed Acceptance Criteria is essential. Experience of working collaboratively with the business in documenting requirements clearly in a variety of methods, eg (process mapping, gap analysis, business case/feasibility) using a variety of tools eg (Microsoft, Mural, JIRA) Ability to convert business requirements into technical business requirements and provide technical solutions Nice to have skills: Previously worked in a consultancy Previously worked across treasury and trading platforms Working across cooperate comm's Work Environment: Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact . We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. to apply: If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you. If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday () All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy NoticeYou will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.We appreciate the time and effort taken in completing an application.By applying for this role and creating an account you are agreeing to Johnson Matthey Privacy NoticeJohnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday ()We are committed to ensuring our recruitment process is inclusive and accessible to all. If you need support with your application email further information on diversity, inclusion and belonging at JM click here to find out more.Are you passionate about sustainable technology solutions, transforming energy, and reducing carbon emissions? At Johnson Matthey, our world-changing careers empower talented individuals to collaborate on impactful projects aimed at decarbonising modern life. Join us in catalysing the net-zero transition for a cleaner, brighter future.
Digital Merchandising Manager
Sky
18/07/2026
Full time
Role/Team overview Our people make Sky a truly exciting and inclusive place to work, where you can proudly be yourself and make real impact to our customers. With 24 million customers in 6 countries, we are Europe's leading media and entertainment brand - and we are truly proud and excited about our products and strive to make our Digital experiences world class. The Digital Merchandising team sits at the heart of how customers experience Sky online. We are responsible for bringing Sky's products, content and campaigns to life across and the My Sky App, reaching millions of customers across Entertainment, Cinema, Sports, Broadband, Mobile and more. We work in a fast-paced, collaborative environment where creativity, customer experience and commercial performance come together. We are passionate about testing new ideas, learning from data and continuously improving our digital experiences. If something can be better, we want to know about it, try it and learn from it. What you'll do Own the end-to-end delivery of merchandising experiences across and the My Sky App, from brief through to publishing and ensuring a high-quality, data-driven and customer-focused experience. Work closely with the wider merchandising and experimentation team to deliver engaging experiences that support Sky's commercial and customer priorities across Cinema, Sports, Broadband, Mobile and TV. Partner with external agencies, our in-house Creative Agency and internal SEO specialists to coordinate copy, creative assets and page builds, ensuring content is delivered on time and supports our SEO and GEO objectives. Use performance data, customer insights and market trends to identify opportunities, and help shape future merchandising activity. Champion a test-and-learn culture by contributing ideas, helping to deliver experiments and applying learnings and industry best practice to continuously improve performance across our digital channels. What you'll bring Essential Criteria : Demonstrable experience delivering digital merchandising, e-commerce or online customer experience initiatives across high-traffic websites or digital platforms, taking ownership from briefing through to publishing while balancing commercial objectives and customer experience. Proven experience working within agile, cross-functional teams, partnering with Product, Marketing, Technology, Creative, Analytics and SEO teams to successfully deliver digital initiatives against business priorities. Experience managing relationships with senior stakeholders (Directors, Heads of Department or equivalent), external agencies and multiple internal teams, influencing priorities, resolving competing demands and ensuring timely delivery. Demonstrable ability to interpret digital performance data, customer insights and market trends to identify opportunities, make evidence-based recommendations and optimise digital customer journeys. Experience coordinating the delivery of digital content across multiple campaigns or areas, managing competing priorities and consistently delivering high-quality work within tight deadlines. Knowledge of SEO principles and digital content best practice, with experience applying these to improve customer experience and performance. Desirable skills and experience: Experience using Content Management Systems (CMS) or digital publishing platforms to create, update and publish digital content. Experience contributing to experimentation programmes, including A/B testing, personalisation or test-and-learn initiatives, using insights and performance data to optimise digital experiences. Experience using digital analytics platforms such as Adobe Analytics, CJA or Contentsquare. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley, Greater London. Our campus is home to a collaborative and creative environment where teams come together to bring ideas to life. With a mix of flexible and office-based working, you'll benefit from both focused time and in-person collaboration. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Digital Merchandising Manager
Sky
18/07/2026
Full time
Role/Team overview Our people make Sky a truly exciting and inclusive place to work, where you can proudly be yourself and make real impact to our customers. With 24 million customers in 6 countries, we are Europe's leading media and entertainment brand - and we are truly proud and excited about our products and strive to make our Digital experiences world class. The Digital Merchandising team sits at the heart of how customers experience Sky online. We are responsible for bringing Sky's products, content and campaigns to life across and the My Sky App, reaching millions of customers across Entertainment, Cinema, Sports, Broadband, Mobile and more. We work in a fast-paced, collaborative environment where creativity, customer experience and commercial performance come together. We are passionate about testing new ideas, learning from data and continuously improving our digital experiences. If something can be better, we want to know about it, try it and learn from it. What you'll do Own the end-to-end delivery of merchandising experiences across and the My Sky App, from brief through to publishing and ensuring a high-quality, data-driven and customer-focused experience. Work closely with the wider merchandising and experimentation team to deliver engaging experiences that support Sky's commercial and customer priorities across Cinema, Sports, Broadband, Mobile and TV. Partner with external agencies, our in-house Creative Agency and internal SEO specialists to coordinate copy, creative assets and page builds, ensuring content is delivered on time and supports our SEO and GEO objectives. Use performance data, customer insights and market trends to identify opportunities, and help shape future merchandising activity. Champion a test-and-learn culture by contributing ideas, helping to deliver experiments and applying learnings and industry best practice to continuously improve performance across our digital channels. What you'll bring Essential Criteria : Demonstrable experience delivering digital merchandising, e-commerce or online customer experience initiatives across high-traffic websites or digital platforms, taking ownership from briefing through to publishing while balancing commercial objectives and customer experience. Proven experience working within agile, cross-functional teams, partnering with Product, Marketing, Technology, Creative, Analytics and SEO teams to successfully deliver digital initiatives against business priorities. Experience managing relationships with senior stakeholders (Directors, Heads of Department or equivalent), external agencies and multiple internal teams, influencing priorities, resolving competing demands and ensuring timely delivery. Demonstrable ability to interpret digital performance data, customer insights and market trends to identify opportunities, make evidence-based recommendations and optimise digital customer journeys. Experience coordinating the delivery of digital content across multiple campaigns or areas, managing competing priorities and consistently delivering high-quality work within tight deadlines. Knowledge of SEO principles and digital content best practice, with experience applying these to improve customer experience and performance. Desirable skills and experience: Experience using Content Management Systems (CMS) or digital publishing platforms to create, update and publish digital content. Experience contributing to experimentation programmes, including A/B testing, personalisation or test-and-learn initiatives, using insights and performance data to optimise digital experiences. Experience using digital analytics platforms such as Adobe Analytics, CJA or Contentsquare. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley, Greater London. Our campus is home to a collaborative and creative environment where teams come together to bring ideas to life. With a mix of flexible and office-based working, you'll benefit from both focused time and in-person collaboration. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Senior Business Development Manager - Mobile
Sky
18/07/2026
Full time
This role is field-based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. A fantastic business development opportunity to join our Enterprise and Mid Market organisation within Sky Business. Delivering a range of solutions leveraging our comprehensive UK wide network, extensive range of partners and our parent company Comcast Business to meet our customers needs today and into the future. You will need to be a self starter, passionate with a proven flair to establish and drive new business opportunities across a range of customers. What you'll do: Win new business for Sky Business across mid-sized to large organisations, leveraging our growing portfolio of communication services. Drive sales campaigns at sector, vertical and customer level, working collaboratively with cross-functional teams and partners. Build and manage a strong prospect pipeline, maintaining conversion discipline to deliver and exceed sales targets. Maintain a strong commercial focus, continually identifying opportunities to drive profitability and accelerate growth. Ensure seamless onboarding and professional handover of new business wins into the wider organisation. Partner with product, marketing and delivery teams, while maintaining accurate pipeline, forecasting and reporting on Salesforce. What you'll bring: Proven experience selling connectivity and mobile solutions as part of a wider B2B telecoms portfolio. A proven ability to win and grow new business with mid-sized to large organisations, with confidence operating across longer sales cycles and multiple stakeholders. Strong commercial acumen, with the ability to optimise a range of revenue-driving KPIs. A track record of securing and growing telecommunications accounts, with the ability to prospect, present and close new opportunities. Experience operating effectively in a matrix, complex, customer-focused organisation, comfortable working across multiple stakeholder groups. A strong focus on delivering results, with the resilience to navigate complexity and change in a fast-evolving environment. Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth. Inclusion: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Microsoft Security Lead - UK&I
Arrow Electronics, Inc.
18/07/2026
Full time
Position: Microsoft Security Lead - UK&I Job Description: Job Title: Microsoft Security Lead Company: Arrow ECS Location: Home & Field-Based Role Overview The Microsoft Security Lead will own and develop Arrow's Microsoft Security strategy, working closely with Partner Development Managers, Microsoft, and other internal and external stakeholders. This role is responsible for driving security reseller activation, enablement, and programme execution across Microsoft security. Reporting into Head of Alliances - Cloud, the Microsoft Security Lead will build strong vendor and partner relationships, enabling channel partners to successfully position and sell Microsoft Security solutions. You will help to enable the execution of Security motions that drive new customer and workload acquisition within new partner prospects and current Arrow resellers. The role blends strategic vendor management with hands-on execution - including running Microsoft cadence meetings, collaborating with Arrow's global Microsoft security team, managing a dedicated marketing budget, supporting partner readiness, and ensuring strong alignment to Microsoft Security priorities and FY success metrics. Key Responsibilities: Act as Arrow's Security solution lead, owning the execution of Microsoft Security plays in line with Microsoft KPIs and frameworks. An active involvement in developing the relationship with Microsoft Security stakeholders, including participation in regular cadence calls, planning sessions, QBRs, and joint execution reviews Drive new customer and workload acquisition for Microsoft Security through indirect channel partners Enable reseller partners to position and sell Microsoft Security solutions through structured plays, campaigns, and targeted GTM motions Own and manage a dedicated marketing budget, delivering Microsoft-aligned campaigns, webinars and events Work with partners to activate and execute Campaigns in a Box, Cloud Ascent targeting, Co-op funds, workshops, security assessments and other Microsoft programmes and incentives. Lead and deliver security-focused webinars and enablement sessions in collaboration both independently and in collaboration with Microsoft, Arrow partners or internal stakeholders. Implement and maintain a strong Rhythm of Business with partners and Microsoft to track performance and pipeline progression. Support partners in lifecycle motions including acquisition, renewals, upsell, and security workload expansion Track and report performance against Microsoft KPIs including acquisition, Reach, Frequency, Yield, and CSP growth Represent Arrow and Microsoft at solution aligned summits, bootcamps, and Microsoft-led events Cultural Values Creativity: Innovate and think outside the box to provide unique solutions. Loyalty: Build and maintain strong, loyal relationships with partners. Ownership: Take responsibility for your work and drive initiatives to completion. Unity: Collaborate effectively with team members to achieve common goals. Dedication: Show commitment and dedication to your role and the success of the team Essential Experience Strong background in IT relationship management, partner engagement, or vendor management Experience working with or alongside Microsoft and the Microsoft partner ecosystem Demonstrable interest in cybersecurity and cloud security solutions Proven ability to run structured partner motions, campaigns, and enablement initiatives Comfortable leading meetings, presenting to partners, and engaging senior vendor stakeholders Experience working cross-functionally with Sales and Marketing teams Preferred Experience Experience supporting or executing Microsoft programmes, e.g. SureStep. Familiarity with Microsoft Security solutions within SMB and mid-market segments Experience owning or managing a marketing or campaign budget Exposure to CSP motions, partner incentives, and indirect go-to-market models Qualifications Bachelor's degree in Business, IT, or a related field Excellent communication and stakeholder management skills Strong organisational skills with attention to detail and delivery Willingness to undertake ongoing vendor training and certification as part of continuous development Certifications & Development Willingness to complete Microsoft SC-900 as a minimum Commitment to further Microsoft Security certifications as part of your continuous professional development What We Offer Competitive compensation (base + variable). Supportive work environment with flat structures. 25 days of annual leave Professional and personal development opportunities. Private healthcare and other benefits. Equal Opportunity Arrow is an equal opportunity employer committed to a diverse and inclusive workplace. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales JBRP1_UKTJ
Citrix NHS & Public Sector Regional Sales Manager
Arrow Electronics, Inc.
18/07/2026
Full time
Position: Citrix NHS & Public Sector Regional Sales Manager Job Description: About Us Join Arrow Enterprise Computing Solutions, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent. Role Summary As a Citrix NHS & Public Sector Named account & New Logo Regional Sales Manager, you will be responsible for managing and expanding existing sales, and winning new Logo sales with clients. Your role is critical in driving retention, upselling, and driving new opportunities to win and deliver value to our customers whilst also delivering on our strategy and strategic sales objectives. Key Responsibilities Client Engagement & Relationship Management: Act as the primary point of contact for key strategic clients, fostering deep relationships and trust to ensure long-term business growth. Proactively manage and grow existing accounts, identifying opportunities to expand the use of Citrix solutions. Develop a thorough understanding of each client's business objectives, needs, and technical challenges. Collaborate closely with partners and clients to implement tailored strategies that leverage the full Citrix portfolio. Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle. Portfolio Adoption & Solution Delivery: Drive the adoption of Citrix solutions, ensuring clients fully realize the value of the products. Work with clients to identify gaps in their IT capabilities and propose solutions that align with their long-term business goals. Collaborate with technical teams and partners to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities Citrix solutions. Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client's environment. Sales Growth & Revenue Retention: Meet and exceed new logo revenue, retention and growth sales targets by qualifying/converting leads, identifying upsell and cross-sell opportunities within your assigned accounts. Conduct regular pipeline and activity reviews to assess opportunity progression, forecast accuracy, and overall performance for new-logo accounts. Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals. Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships. Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization. Collaboration & Internal Alignment: Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met. Act as a client advocate within Arrow and Citrix, providing feedback to product management and development teams to drive product improvements. Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote Citrix solutions. Qualifications Required: Proven experience in sales account management, new business acquisition sales, business development, or sales within the technology sectors. Strong understanding of Citrix solutions (or similar technologies) and their role in a comprehensive IT strategy. Excellent relationship-building skills with the ability to establish trust with senior stakeholders (IT Directors, etc.). Demonstrated ability to achieve and exceed revenue retention and growth targets. Willingness to travel up to 60% of the time for client meetings and events Ability to work independently, prioritize effectively, and manage territory-level responsibilities. Fluency in English. UK Based. Experience with strategic sales initiatives and marketing collaborations. Skills and Attributes Strong leadership and management capabilities. Excellent communication, negotiation, and influencing skills. Ability to connect, enthuse, and mobilize others. Deep understanding of vendor strategies and ability to evangelize vendor propositions. Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package including health insurance, pension contributions, and paid time off. Company car or car allowance 25 days of annual days Opportunities for career advancement and professional development. A dynamic, inclusive work environment with a focus on innovation and collaboration. Join Us If you are a strategic thinker with a passion for sales and innovation, we invite you to apply for the this position and be part of our dynamic team driving growth and success at Arrow. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales JBRP1_UKTJ
Senior Business Development Manager - Mobile
Sky
18/07/2026
Full time
This role is field-based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. A fantastic business development opportunity to join our Enterprise and Mid Market organisation within Sky Business. Delivering a range of solutions leveraging our comprehensive UK wide network, extensive range of partners and our parent company Comcast Business to meet our customers needs today and into the future. You will need to be a self starter, passionate with a proven flair to establish and drive new business opportunities across a range of customers. What you'll do: Win new business for Sky Business across mid-sized to large organisations, leveraging our growing portfolio of communication services. Drive sales campaigns at sector, vertical and customer level, working collaboratively with cross-functional teams and partners. Build and manage a strong prospect pipeline, maintaining conversion discipline to deliver and exceed sales targets. Maintain a strong commercial focus, continually identifying opportunities to drive profitability and accelerate growth. Ensure seamless onboarding and professional handover of new business wins into the wider organisation. Partner with product, marketing and delivery teams, while maintaining accurate pipeline, forecasting and reporting on Salesforce. What you'll bring: Proven experience selling connectivity and mobile solutions as part of a wider B2B telecoms portfolio. A proven ability to win and grow new business with mid-sized to large organisations, with confidence operating across longer sales cycles and multiple stakeholders. Strong commercial acumen, with the ability to optimise a range of revenue-driving KPIs. A track record of securing and growing telecommunications accounts, with the ability to prospect, present and close new opportunities. Experience operating effectively in a matrix, complex, customer-focused organisation, comfortable working across multiple stakeholder groups. A strong focus on delivering results, with the resilience to navigate complexity and change in a fast-evolving environment. Sky Business: Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to its customers including Sky WiFI and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth. Inclusion: We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.