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Associate Director, IT Infrastructure
AskBio Edinburgh, UK
18/11/2025
Full time
Position Summary We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.   As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.   Job Responsibilities Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs Lead technical planning and implementation of infrastructure improvements Provide technical guidance on architecture decisions affecting scientific workflows Manage and optimize WEKA storage systems and VSphere virtual environments Support Linux-based scientific computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners   Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor performance and escalations   Security & Compliance: Act as primary point of contact for parent company security audits Develop and maintain security compliance documentation Coordinate and respond to penetration testing activities Implement security recommendations and remediation plans Ensure infrastructure meets corporate security standards Participate in security incident response planning   Business Continuity: Lead disaster recovery planning for scientific computing infrastructure Coordinate and execute DR testing Maintain DR documentation and procedures Develop and maintain business continuity plans Ensure RPO/RTO objectives are met   Financial Planning & Technical Debt: Develop long-term capital planning for infrastructure Manage infrastructure budget and forecasting for AskBio European locations Identify and track technical debt Create remediation plans for technical debt Provide cost-benefit analysis for infrastructure investments Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements    Key Competencies:   Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation   Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis   Interpersonal: Strong communication skills Stakeholder management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains   Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking   Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements   Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.   This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.   ​Minimum Requirements Bachelor's degree in Computer Science, Engineering, or related field 8+ years of experience in infrastructure engineering roles Experience with high-performance computing environments Proven experience supporting GPU-accelerated computing environments Strong understanding of storage systems and networking Experience with infrastructure monitoring and optimization tools Demonstrated ability to work with scientific computing workflows Experience managing vendor relationships and contracts Knowledge of IT security and compliance requirements Experience with disaster recovery planning and testing Understanding of IT financial planning and budgeting Experience with audit responses and compliance documentation Strong experience with Linux administration and engineering Extensive knowledge of virtualization technologies, particularly VSphere   Preferred Education, Experience and Skills Experience with WEKA storage systems Knowledge of AI/ML infrastructure requirements Experience supporting bioinformatics workflows Familiarity with container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments
Web Developer (.NET)
Pense Ltd
12/11/2025
Full time
Role and Responsibilities This is an excellent opportunity for a capable web developer who enjoys owning features end-to-end in a modern, forward-thinking financial services business. We have our own proprietary applications, both back-office solutions as well as client facing. You will work on multiple projects including continuing to enhance our own CRM solution, migrating legacy WebForms functionality to clean services and a modern UI. You’ll work in a fast-paced, dynamic environment; you will not be a “cog in the machine.” You’ll be involved in every aspect of delivery - from requirements and design, to development, testing, deployment, documentation, and support, with a strong focus on scalability and maintainability. We are an extremely fast-growing business and as such, you will be required to adapt quickly to changes and business requirements. You must have a willingness to learn and adapt quickly in order to satisfy changes to business requirements. The job role will consist of the below responsibilities: Development CRM (WebForms/.NET/TSQL/BPM): Configure and extend our proprietary CRM using TSQL, BPM/workflow tools and C# Modernisation: Incremental modernisation of legacy applications using strangler pattern Client facing applications: Develop our customer self service portal and other front-end applications utilising React/Typescript and .NET 9 Web API Azure implementation: Assist in administering our cloud infrastructure (App Service/Functions, Azure SQL, Storage, Key Vault with Managed Identity, App Configuration, Private Endpoints, Application Insights) Quality/pipelines: Contribute to and set up CI/CD pipelines, unit/integration tests where required Testing: Conduct thorough testing and peer review of work items Data Analysis (SQL Server/TSQL) Write performance conscious, SARGable queries and implement appropriate indexing Monitor and apply performance fixes and other DB management tasks in Azure SQL Server hosted DB Technical Documentation Produce documentation for requirement gathering, code architecture and training guides Contribute to due diligence and penetration test readiness packs (architecture diagrams, data flows and controls) Support Triage and resolve support tickets relating to in-house applications from employees Support customer facing applications and address incidents utilising Azure Application Insights and application logs to identify and resolve issues Requirement Gathering: Communicate with stakeholders to establish clear problem statements and requirements Translate requirements into technical solutions with a focus on extendibility and minimising technical debt, considering future changes Accountability and Working Relationships Part of a small, highly motivated and productive development team Partners closely with CTO (hands on) Collaborates and in direct communication with operations, advice, compliance and administration teams to deliver appropriate solutions Accountable for delivering projects on time and to specification Working Environment and Hours: Office based in Doncaster (remote working can be available on occasions where required, however office based is preferred) Monday to Friday, 09:00-17:30. Hours can be flexible within reason and to ensure delivery of key milestones Benefits Competitive salary (dependent on experience) 24 days annual leave (plus bank holidays) Pension scheme Can be very flexible on working hours dependent on requirements and ensuring delivery of key milestones Opportunity to own meaningful projects end-to-end in a growing, entrepreneurial business Big opportunity to learn new emerging technologies (particularly AI), while at work Skills – Essential C# .NET (6+): Dependency Injection, Web API Working knowledge and experience of legacy .NET Framework 4.x and WebForms Microsoft SQL Server: Strong T-SQL, SARGability and indexing, performance tuning mindset TypeScript/React: Component reusability, state management Auth and Security: Securing SPA/APIs using flows such as OAuth2/OIDC Microsoft Azure (hands-on): VMs, App Service, Functions/Logic Apps, Azure SQL, Storage, Key Vault (Managed Identity), App Configuration, Application Insights; basic networking/private endpoints/DNS concepts CI/CD: GitHub Actions/Azure DevOps; environment-aware configuration and secret management Skills – Desirable Firebase: authentication, hosting, functions, Firestore React Native and building mobile apps Exposure to Azure AI Foundry or other AI orchestration (prompting/evaluation/workflows) Experience migrating legacy codebases to modern architecture Using Entra ID for authentication (OAuth2 Flow) Azure infrastructure set up including VNET/Private endpoint and DNS management and setting up secure landing zones Twilio API Industry knowledge of Financial services particularly retirement and custodial platforms Knowledge and experience working with the Seccl API Development Path Candidates slightly lighter in one area (like React or Azure) but strong in WebForms + C# + SQL and motivated to learn will be considered, provided they can show understanding of fundamentals and are willing to learn quickly. Comfortable operating across legacy and modern stacks in the same day. Job Type: Full-time Benefits:   Company events Company pension Free parking On-site parking   Ability to commute/relocate:   Doncaster DN4 5NL: reliably commute or plan to relocate before starting work (preferred)   Work Location: In person
DevOps and Infrastructure Engineer
Inuvi Wokingham, UK
14/02/2025
Full time
Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance Analytics Managing Consultant - Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact • Lead client engagements across a range of industries and problem statements • Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture • Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital • Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications • Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. • Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. • Experience coaching, leading, and managing technical teams across multiple projects • Experience managing key client relationships • Knowledge of business KPIs, financials and organizational leadership • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities • Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations • Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) • Experience building, managing, and maintaining database structures to support analysis • Advanced Word, Excel, and PowerPoint skills • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment • Ability to communicate effectively in English and the local office language (if applicable) • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications • Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark • Experience generating new knowledge or creating innovative solutions for a firm • Relevant industry expertise • Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models • Master's degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors & Consulting Services, Performance AnalyticsManaging Consultant Performance Analytics Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercards rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members roles and skills Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants All About You Basic qualifications Undergraduate degree in a quantitative field e.g. Mathematics, Physics, Engineering, Economics etc. Hands-on experience delivering Data Science and/or Analytics projects e.g. Machine-Learning, Clustering, Data Analysis , Business Intelligence etc. Experience coaching, leading, and managing technical teams across multiple projects Experience managing key client relationships Knowledge of business KPIs, financials and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Experience with data analytics software (e.g., Python, R, SQL, SAS), and Data Visualization tools (e.g., Tableau, Power BI) Experience building, managing, and maintaining database structures to support analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise Working knowledge of Cloud platforms (AWS; Azure; Google Coud) and latest GenAI models Masters degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Senior NetOps Engineer
DWP Digital Leeds, Yorkshire
07/12/2025
Full time
Senior NetOps Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Network Operations Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead Criteria - Infrastructure as Code, continuous delivery pipelines, automation design, including working collaboratively with an object-oriented programming language (such as Python) and shared Git repositories. Designing, documenting, implementing, administering, and supporting infrastructure technologies, solutions and services. Taking accountability of issues that occur, is proactive in searching for potential problems, and ensures effective prevention and remediation. Core networking infrastructure knowledge, and in-depth familiarity with technologies covering the range of criteria above. You and your role You will be at the heart of designing and delivering secure, high-availability network solutions across hybrid cloud environments - AWS, Azure and OCI. Your day-to-day will involve managing and optimising network services, ensuring operational stability, resilience and performance across DWP critical infrastructure. You'll work on automation initiatives to reduce manual tasks, improve reliability and accelerate delivery. Expect to implement complex technical solutions, troubleshoot issues and lead improvements in network design and security posture. You'll also manage backlogs, drive continuous integration and deployment practices whilst contributing to modernising our NetOps culture. Collaboration is key, you will partner with architects, engineers and stakeholders to deliver robust connectivity solutions, while mentoring junior engineers and sharing best practices in automation, service delivery and network engineering. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £73,205 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. JBRP1_UKTJ
Service Desk Engineer
Places for People Northwich, Cheshire
07/12/2025
Full time
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.? And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential. More about the Team We are looking to recruit 2 Service Desk Engineers on a permanent basis. Reporting to the Service Desk Manager, this is a great career opportunity to join a large, organically growing, market leading managing agent. You will also analyse and resolve security breaches and vulnerability issues in a timely and accurate manner This role is based out of our Northwich office 5 days a week. More about your role As an IT service desk engineer you are essential in delivering a high-quality front-of-house IT service that continuously improves our customers' experience. The IT Service Desk will proactively develop and maintain strong, positive working relationships with customers and IT colleagues. More about you The ideal candidate will have experience in a similar role. Knowledge of MS Technologies such as Azure, Citrix and Service Now is desired. The successful candidate will: Have an MSP Background, Have worked in aService Desk role, Befamiliar with MS technologies The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for.? We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:? Competitive salary, with a salary review yearly Pensionwith matched contributions up to 7% Excellent holiday package up to 35 days annual leavewith the option to buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training anddevelopment Extra perks including huge discounts and offers from shops, cinemas and much?more? What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ
DevSecOps Engineer
Xcede
07/12/2025
Full time
DevSecOps Engineer Inside IR35 6-month contract Hybrid - Onsite Manchester We are looking for an experienced DevSecOps Engineer to support a Financial client with a high-impact security initiative focused on strengthening our application security posture. The successful candidate will drive the implementation, optimisation, and integration of security tooling across the development lifecycle, ensuring security is embedded into every stage of our CI/CD workflows. Key Responsibilities Evaluate, implement, and configure SAST and SCA tools, including Wiz, Veracode, Checkmarx, Snyk, and SonarQube Integrate security tooling into CI/CD pipelines (GitHub, Jenkins, Bitbucket) Collaborate with engineering teams to support the secure migration of applications Develop and maintain documentation, dashboards, and reports for security findings and tool usage Provide guidance and enablement to developers on secure coding best practices Conduct codebase analysis, identify vulnerabilities, and assist with remediation activities Required Skills & Experience Proven experience with SAST/SCA tooling and integrating them into modern development workflows Strong understanding of DevSecOps principles and secure SDLC methodologies Hands-on experience with CI/CD pipelines and automation Familiarity with major cloud platforms (AWS, Azure, GCP, OpenShift) and application migration best practices Knowledge of container security, including Docker and Kubernetes Excellent communication and documentation abilities Wiz Experience Essential Candidates must have demonstrable hands-on experience with Wiz, including: Cloud security posture management across AWS, Azure, and/or GCP Understanding of cloud-native security risks, misconfiguration detection, and vulnerability management Ability to interpret Wiz findings and integrate them into remediation workflows and CI/CD processes JBRP1_UKTJ
Infrastructure Engineer
Hays Cardiff, South Glamorgan
07/12/2025
Full time
Hays are supporting a professional services organisation in South Wales to recruit a permanent Infrastructure Engineer. The role is hybrid working from either the Newport or Cardiff office and will pay c£50 - £55k + competitive benefits. The Infrastructure Engineer designs, implements, and maintains systems and processes that support continuous integration and reliable operation of third-party and internal IT infrastructure. The role ensures performance, security, and availability while promoting collaboration, agility, and continuous improvement across IT and operational teams. Key Responsibilities Architect and manage Azure-based cloud environments, including network design, hybrid connectivity, and security best practices. Support migration of legacy systems to cloud platforms. Automate deployments, builds, and environment provisioning. Monitor system health, performance, and capacity; perform tuning and proactive issue resolution. Maintain documentation for deployment, configuration, and troubleshooting. Collaborate across teams for maintenance, patches, and continuous improvement. Participate in incident response and ensure rapid system recovery. Liaise with vendors for technology updates and support Key requirements Strong Azure cloud expertise with experience in API management, authentication, and cloud security. Skilled in designing and deploying virtualized infrastructure. Proficient in incident resolution and root cause analysis. Hands-on experience with Veeam Backup & Recovery. Degree in IT or related field (or equivalent experience). Excellent communication and stakeholder collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Experience supporting SaaS applications and working within project teams. Familiarity with ITIL processes and ticketing systems. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
IT Services Engineer
Brakes
07/12/2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Network Engineer
Accenture
07/12/2025
Full time
Job Title: Network Engineer Location: Birmingham Level: Consultant Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You be required to perform "Business as usual" or Project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This role may either be based from a multi-client delivery centre or at client sites for extended period of times when required. In our team we are seeking an experienced Network Engineer with: Working knowledge of network security including deployment and configuration of firewalls Working knowledge of networking routing protocols and an understanding of EIGRP, BGP, OSPF, and IP multicast. Management of LAN/WAN environments including device protocols and communication standards. Knowledge of Load balancer solutions, in particular F5 Working experience in public cloud network & infrastructure resources (Azure NSGs, Azure VMs) As a Network Engineer, you will: Manage all network components in a LAN/WAN environment Management of Network Security appliances (example: Next Gen Firewalls with UTM). Troubleshoot network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per best practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part of the UK Networks team, the successful candidate is expected to: Provide out of hours on-call support, when required Occasionally work unsociable hours (evening/night, weekends, bank holidays) Work effectively with teams in other geographic areas, particularly India. Help direct and educate/build skills in less experienced staff Be flexible, mobile and willing to work on client site at least 2 days a week. (Location: Birmingham) What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Cloud DevOps Engineer, Sr Analyst
Accenture
07/12/2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Network Engineer
Picture More Ltd
06/12/2025
Full time
Network Engineer London (City Thameslink) Hybrid (3 days office) The Opportunity We are currently looking for a Network Engineer with strong Cisco ISE experience to join a leading professional services firm based in London. You'll play a key role in maintaining and evolving a modern enterprise network, working with cutting-edge Cisco, Palo Alto and cloud technologies. This is a high-visibility role in a collaborative IT team with real scope to influence future projects. Key Responsibilities Design, implement & manage LAN/WAN infrastructure (Cisco Catalyst, Nexus). Lead on Cisco ISE authentication & Cisco Wireless LAN solutions Configure & maintain Palo Alto Prisma Access, FortiGate Firewalls & SD-WAN. Support Azure networking, routing (BGP, OSPF) & Layer 2/3 fundamentals. Troubleshoot, optimise & secure complex enterprise networks. Partner with IT / security teams to strengthen resilience & compliance. Required Experience Strong experience with Cisco ISE - essential In-depth knowledge of core network fundamentals including Layer 2/3 technologies, routing protocols such as BGP and OSPF and network troubleshooting Proven experience with Cisco's range of products including Catalyst and Nexus switches Previous experience maintaining, troubleshooting, and supporting Wireless LAN Controllers and associated Wi-Fi network - essential Good knowledge of Palo Alto firewalls - essential Understanding of Azure cloud stack - preferred but not essential HLD/LLD Documentation skills Strong understanding of network security protocols, including RADIUS, wireless protocols, Cisco Wireless LAN configurations, and security principles. Cisco Certified - essential What's on Offer Opportunity to work on a wide range of Networking projects covering Cisco ISE, wireless, Firewalls & Azure cloud stack Opportunity to shape future infrastructure in a forward-thinking team Hybrid working (3 days in office) Apply now to join a progressive IT function driving real transformation.
2nd Line Support Engineer
Ashdown Group Borehamwood, Hertfordshire
06/12/2025
Full time
Our client, a growing, technically driven MSP that's investing heavily in automation and next generation technology require a 2 nd Line Engineer to join their expanding team. This is an exciting opportunity to join an MSP with ambitious plans and a pro-active solution driven approach.The role is offered with a hybrid working pattern and is based at the company's offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with the 1st line support team to resolve incidents quickly and escalate to the 3rd line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root-cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN networking principles. Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles. Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail. Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf. Experience with Intune, including Device Management, Conditional Access Policies, and Autopilot. Security practices, including firewalls and Windows security for servers and workstations. Experience working with hosted telephony systems. The role is offered with a salary of between £35,000 to £38,000 plus competitive benefits.
2nd/3rd Line Support Engineer Contract North Nottingham
Akkodis Nottingham, Nottinghamshire
06/12/2025
Contractor
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ 250 - 350 a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lead API Solution Architect
Venn Group
06/12/2025
Contractor
Lead API Solution Architect - Director Level - Up to £1000 per day INSIDE IR35 Banking Client London Our client, are seeking an experienced Lead API Solution Architect to shape and drive the enterprise API strategy across the financial services landscape. This senior role requires a strategic technology leader with strong expertise in API architecture and deep experience working in regulated banking environments . Key Responsibilities Define and lead API strategy across the enterprise, aligned to business priorities. Promote API-first adoption and reusable architecture patterns across the organization. Establish governance standards covering API lifecycle, design, and versioning. Design secure and scalable API solutions across banking platforms and partner ecosystems. Enable integration across core banking systems, third-party fintechs, and cloud environments. Collaborate with enterprise architects and business stakeholders to shape end-to-end solutions. Embed strong API security practices and identity standards (OAuth2, OIDC). Ensure compliance with financial regulations, including data privacy and risk controls. Assess and mitigate security threats in API exposure and integration patterns. Provide technical leadership to architecture and engineering teams. Mentor teams on API best practices and design standards. Drive architectural reviews and influence senior technology stakeholders. Ensure APIs meet business SLAs for availability, performance, and resilience. Use analytics and monitoring to drive continuous improvement. Essential Skills Proven API architecture leadership in banking or regulated financial environments. Working knowledge of payments, KYC, lending, trading, or regulatory reporting. Familiarity with Open Banking standards and financial API ecosystems. Strong understanding of REST, JSON, OpenAPI, and event-driven integration. Experience with API platforms such as Azure API Management or Apigee . Knowledge of secure messaging and integration tools (e.g. Kafka, IBM MQ). Experience designing solutions on major cloud platforms (preferably Azure ). CI/CD pipelines and DevOps practices are essential.
DevOps Engineer - Burton upon Trent / Hybrid
Crimson Burton-on-trent, Staffordshire
06/12/2025
Full time
DevOps Engineer - Burton upon Trent / Hybrid Hybrid workingSalary up to £60,000 per annumA leading client in Burton seeks a DevOps Engineer to design, implement, and maintain AWS and Azure cloud infrastructure. The role involves supporting continuous integration and delivery, ensuring reliability and security, and sharing expertise to help develop the team. Key skills and responsibilities: Design, deploy, and manage secure, scalable AWS infrastructure. Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or Jenkins. Set up monitoring, alerting, and logging with tools like Datadog, Logic Monitor, and Solarwinds. Strong grasp of DevOps principles; hands-on CI/CD experience. Microsoft Certified: DevOps Engineer Expert (AZ-400). Design and deploy containers on AKS/EKS with CloudFormation or ARM templates. Automate tasks using PowerShell, Bash, or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Infrastructure Engineer (3rd Line)
EasyWebRecruitment.com Leeds, Yorkshire
06/12/2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-