Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Overview As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end-to-end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. It is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high-level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision-making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry-specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
10/07/2026
Full time
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Role Overview As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end-to-end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. It is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high-level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision-making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry-specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
Business Analyst: Salesforce and Sales Tools London, United Kingdom You're in the right place. Global Payments, including Worldpay, is powering the future of commerce. Ready to take your career global with us? Overview Make your mark at one of the biggest names in payments. We're looking for a Business Analyst: Salesforce & Sales Tools to join our ever evolving CRM & Sales Tools team. Responsibilities Partner with stakeholders to understand business problems and translate them into clear, actionable user stories. Articulate product vision and user stories in a way that is easily understood by development teams. Manage and refine the product backlog for one or more CRM and Sales Tools products. Define user story acceptance criteria; accept/refine stories with Scrum teams for sprint readiness. Capture and document operational requirements for change requests to ensure clarity and completeness. Serve as the connector between business stakeholders and technical teams to maintain alignment and effective communication. Determine and manage backlog priorities, including items targeted for upcoming sprints. Track and document third party vendor development and design for future reference and issue resolution. Review and provide feedback on test plans to ensure changes meet acceptance criteria. Monitor development progress and provide timely updates to stakeholders. Apply Agile methods and processes to promote a disciplined project management approach. Lead planning and review meetings to communicate feedback on development outcomes. Qualifications Bachelor's degree and 3+ years of Fintech operational product experience/knowledge. Knowledge of Salesforce and sales automation tools (beneficial). Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred). Strong negotiation, organization, management, analytical, and people skills. Excellent verbal and written communication skills for both technical and non technical audiences at all levels. Positive outlook, strong work ethic, and responsiveness to internal and external stakeholders. Proven ability to build effective relationships and gain agreement on audit/findings or recommendations with control owners prior to management presentation. About the team The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business. Our inclusive and global teams win together every day; the people, the evolving company and get dynamic opportunities that go beyond borders. Where you'll own it London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces, we want people to feel excited to come and do their best work. Act like an owner: We take accountability - working at pace to own our outcomes. We empower each other to make decisions. We're innovative - always finding better ways to deliver impact. Win as one team: We value personal connections - moving forward together with clarity. We build inclusive and global teams - embracing different perspectives and ideas. It's always 'we,' never 'me.' We're determined to succeed together. My Health We offer access to medical coverage that supports the health and wellbeing for you and your family. My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing. My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones. My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
09/07/2026
Full time
Business Analyst: Salesforce and Sales Tools London, United Kingdom You're in the right place. Global Payments, including Worldpay, is powering the future of commerce. Ready to take your career global with us? Overview Make your mark at one of the biggest names in payments. We're looking for a Business Analyst: Salesforce & Sales Tools to join our ever evolving CRM & Sales Tools team. Responsibilities Partner with stakeholders to understand business problems and translate them into clear, actionable user stories. Articulate product vision and user stories in a way that is easily understood by development teams. Manage and refine the product backlog for one or more CRM and Sales Tools products. Define user story acceptance criteria; accept/refine stories with Scrum teams for sprint readiness. Capture and document operational requirements for change requests to ensure clarity and completeness. Serve as the connector between business stakeholders and technical teams to maintain alignment and effective communication. Determine and manage backlog priorities, including items targeted for upcoming sprints. Track and document third party vendor development and design for future reference and issue resolution. Review and provide feedback on test plans to ensure changes meet acceptance criteria. Monitor development progress and provide timely updates to stakeholders. Apply Agile methods and processes to promote a disciplined project management approach. Lead planning and review meetings to communicate feedback on development outcomes. Qualifications Bachelor's degree and 3+ years of Fintech operational product experience/knowledge. Knowledge of Salesforce and sales automation tools (beneficial). Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred). Strong negotiation, organization, management, analytical, and people skills. Excellent verbal and written communication skills for both technical and non technical audiences at all levels. Positive outlook, strong work ethic, and responsiveness to internal and external stakeholders. Proven ability to build effective relationships and gain agreement on audit/findings or recommendations with control owners prior to management presentation. About the team The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business. Our inclusive and global teams win together every day; the people, the evolving company and get dynamic opportunities that go beyond borders. Where you'll own it London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces, we want people to feel excited to come and do their best work. Act like an owner: We take accountability - working at pace to own our outcomes. We empower each other to make decisions. We're innovative - always finding better ways to deliver impact. Win as one team: We value personal connections - moving forward together with clarity. We build inclusive and global teams - embracing different perspectives and ideas. It's always 'we,' never 'me.' We're determined to succeed together. My Health We offer access to medical coverage that supports the health and wellbeing for you and your family. My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing. My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones. My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Business Analyst: Salesforce and Sales Tools Make your mark at one of the biggest names in payments. We're looking for a Business Analyst: Salesforce & Sales Tools to join our ever evolving CRM & Sales Tools team. What you'll own Partner with stakeholders to understand business problems and translate them into clear, actionable user stories. Articulate product vision and user stories in a way that is easily understood by development teams. Manage and refine the product backlog for one or more CRM and Sales Tools products. Define user story acceptance criteria; accept/refine stories with Scrum teams for sprint readiness. Capture and document operational requirements for change requests to ensure clarity and completeness. Serve as the connector between business stakeholders and technical teams to maintain alignment and effective communication. Determine and manage backlog priorities, including items targeted for upcoming sprints. Track and document third party vendor development and design for future reference and issue resolution. Review and provide feedback on test plans to ensure changes meet acceptance criteria. Monitor development progress and provide timely updates to stakeholders. Apply Agile methods and processes to promote a disciplined project management approach. Lead planning and review meetings to communicate feedback on development outcomes. What you'll bring Bachelor's degree and 3+ years of Fintech operational product experience/knowledge. Knowledge of Salesforce and sales automation tools (beneficial). Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred). Strong negotiation, organization, management, analytical, and people skills. Excellent verbal and written communication skills for both technical and non technical audiences at all levels. Positive outlook, strong work ethic, and responsiveness to internal and external stakeholders. Proven ability to build effective relationships and gain agreement on audit/findings or recommendations with control owners prior to management presentation. About the team The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business. Our inclusive and global teams win together every day; the people, the evolving company and get dynamic opportunities that go beyond borders. Where you'll own it London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces, we want people to feel excited to come and do their best work. Act like an owner: We take accountability - working at pace to own our outcomes. We empower each other to make decisions. We're innovative - always finding better ways to deliver impact. Win as one team: We value personal connections - moving forward together with clarity. We build inclusive and global teams - embracing different perspectives and ideas. It's always 'we,' never 'me.' We're determined to succeed together. Location London, United Kingdom
09/07/2026
Full time
Business Analyst: Salesforce and Sales Tools Make your mark at one of the biggest names in payments. We're looking for a Business Analyst: Salesforce & Sales Tools to join our ever evolving CRM & Sales Tools team. What you'll own Partner with stakeholders to understand business problems and translate them into clear, actionable user stories. Articulate product vision and user stories in a way that is easily understood by development teams. Manage and refine the product backlog for one or more CRM and Sales Tools products. Define user story acceptance criteria; accept/refine stories with Scrum teams for sprint readiness. Capture and document operational requirements for change requests to ensure clarity and completeness. Serve as the connector between business stakeholders and technical teams to maintain alignment and effective communication. Determine and manage backlog priorities, including items targeted for upcoming sprints. Track and document third party vendor development and design for future reference and issue resolution. Review and provide feedback on test plans to ensure changes meet acceptance criteria. Monitor development progress and provide timely updates to stakeholders. Apply Agile methods and processes to promote a disciplined project management approach. Lead planning and review meetings to communicate feedback on development outcomes. What you'll bring Bachelor's degree and 3+ years of Fintech operational product experience/knowledge. Knowledge of Salesforce and sales automation tools (beneficial). Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred). Strong negotiation, organization, management, analytical, and people skills. Excellent verbal and written communication skills for both technical and non technical audiences at all levels. Positive outlook, strong work ethic, and responsiveness to internal and external stakeholders. Proven ability to build effective relationships and gain agreement on audit/findings or recommendations with control owners prior to management presentation. About the team The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business. Our inclusive and global teams win together every day; the people, the evolving company and get dynamic opportunities that go beyond borders. Where you'll own it London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces, we want people to feel excited to come and do their best work. Act like an owner: We take accountability - working at pace to own our outcomes. We empower each other to make decisions. We're innovative - always finding better ways to deliver impact. Win as one team: We value personal connections - moving forward together with clarity. We build inclusive and global teams - embracing different perspectives and ideas. It's always 'we,' never 'me.' We're determined to succeed together. Location London, United Kingdom
La Fosse Associates is seeking an experienced Senior Business Analyst for a 6-month contract in Staines, focused on a large-scale Salesforce transformation programme. The role includes leading workshops, gathering requirements, and working closely with delivery teams to ensure successful project outcomes. The ideal candidate will have proven experience in Salesforce transformation, strong stakeholder management skills, and the ability to navigate complex environments. This position offers a hybrid working model and a hands-on approach to business analysis.
07/07/2026
Full time
La Fosse Associates is seeking an experienced Senior Business Analyst for a 6-month contract in Staines, focused on a large-scale Salesforce transformation programme. The role includes leading workshops, gathering requirements, and working closely with delivery teams to ensure successful project outcomes. The ideal candidate will have proven experience in Salesforce transformation, strong stakeholder management skills, and the ability to navigate complex environments. This position offers a hybrid working model and a hands-on approach to business analysis.
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
07/07/2026
Full time
Job Benefits: Outside IR35 Senior Business Analyst (Salesforce) 6-Month Contract Hybrid working - Staines We are seeking an experienced Senior Business Analyst to join a large-scale Salesforce transformation programme focused on optimising Lead-to-Order processes across Sales, Commercial, Contracting, Billing, and Finance functions. This is a hands on role requiring a strong BA who can independently lead workshops, challenge stakeholders, and translate complex business requirements into clear, structured deliverables for architecture and delivery teams. Key Responsibilities Lead requirements workshops across Salesforce CRM, CPQ, contract management, and billing workstreams Gather, analyse, and document business and functional requirements Produce As Is and To Be process maps and conduct gap analysis Work closely with Solution Architects, delivery teams, and third party vendors Support Salesforce solution design by ensuring requirements are complete, clear, and aligned to business objectives Manage requirements traceability and governance throughout the project lifecycle Support testing, UAT, defect management, and go live readiness activities Essential Experience Proven experience as a Senior Business Analyst on Salesforce transformation programmes Strong understanding of Salesforce CRM and Lead to Order processes Experience working with CPQ solutions Excellent workshop facilitation and stakeholder management skills Strong process mapping, requirements gathering, and gap analysis experience Experience supporting complex system integrations Ability to challenge stakeholders and drive clarity in ambiguous environments Experience supporting UAT and business readiness activities Desirable Experience Salesforce CPQ implementation experience Contract Lifecycle Management (CLM) experience Billing, subscription, or finance systems experience Relevant BA certifications (CBAP, PMI PBA, Agile BA)
Overview Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role As a Solution Architect, you will play a crucial role in architecting and supporting the implementation of effective and efficient solutions that meet the business needs of our customers and align with our business and technology strategies. You are also responsible for guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy; providing insights and assistance where needed. You are responsible for translating functional, and non functional requirements into solution architectures ensuring that your solutions are aligned with PRS' business and technology strategies, and Architectural principles and standards. You will collaborate closely with stakeholders, including enterprise architects, business analysts & product owners, project managers, developers, engineers, and system administrators, to deliver successful outcomes. The Solution Architect role works within the Enterprise Architecture (EA) Team. The Team The EA team is responsible for delivering technology strategies and roadmaps, landscapes, solution architectures, and technical designs for all key systems. The mission of the Team is to empower PRS for Music with a forward thinking, business aligned enterprise architecture that drives innovation, ensures strategic coherence, and delivers scalable, sustainable value through technology. We connect vision to execution-shaping a resilient, data driven, and adaptive digital future for our members and partners. The Solution Architect plays a crucial role in this mission. All PRS for Music's systems fall under the responsibility of the EA Team, this is across many technologies including Oracle, Microsoft, Salesforce and MuleSoft, both Cloud based and on premise. We regularly work with third parties to compliment the skills of the core team always with a focus on enabling PRS to deliver the best service to its customers. Responsibilities As a Solution Architect, some of your day to day duties will include: Architect end to end technology solutions that deliver business requirements in the most efficient way, and align with business goals, architectural principles, standards, patterns, and roadmaps. Ensure that solutions are strategically aligned, efficient, fit for purpose and fit for use. Leading, guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy. Create solution architectures, to the optimal level of detail, to show how the solution meets requirements and provides the guardrails for how it will be engineered. Supporting the Technical Leads to create technical specifications, including physical system architecture, interface design, data flows, and integration points. Create, manage, and evangelise architectural artefacts such as our mission, standards, principles, templates, and patterns. For a full list of duties, please email the recruitment team and request a copy of the job description. About you Strong influencing, collaboration, and presentation skills, with the ability to work effectively in cross functional teams, at all levels of the organisation from executives to delivery personnel. Experience of successfully architecting and supporting the delivery of complex IT solutions and an understanding of the engineering of high volume transactional data processing systems. Excellent analytical and problem solving skills with the ability to balance technical and business considerations. Experience of Architectural ways of working (e.g. abstraction (conceptual, logical and physical), architecture frameworks (e.g. TOGAF), partitioning, patterns, principles, architecture tools, stakeholder mapping etc), and strategic alignment. Experience of implementing and working within effective architecture governance frameworks, and a strong understanding of various technologies, including but not limited to Oracle & Microsoft technologies, cloud computing, databases, APIs, and web services. What's in it for you? We trust, value, and support our people to make the difference. We believe that diversity of thought and experience provides the platform for innovation and creativity. We are consciously inclusive and have eight affinity groups which you can join and make an impact. We invest in the development of our people to drive our ambitions forward. We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support. We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days. Employees can work from anywhere in the world for up to eight weeks of the year. Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan. The Process First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life. Location We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote working assessment. If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.
07/07/2026
Full time
Overview Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role As a Solution Architect, you will play a crucial role in architecting and supporting the implementation of effective and efficient solutions that meet the business needs of our customers and align with our business and technology strategies. You are also responsible for guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy; providing insights and assistance where needed. You are responsible for translating functional, and non functional requirements into solution architectures ensuring that your solutions are aligned with PRS' business and technology strategies, and Architectural principles and standards. You will collaborate closely with stakeholders, including enterprise architects, business analysts & product owners, project managers, developers, engineers, and system administrators, to deliver successful outcomes. The Solution Architect role works within the Enterprise Architecture (EA) Team. The Team The EA team is responsible for delivering technology strategies and roadmaps, landscapes, solution architectures, and technical designs for all key systems. The mission of the Team is to empower PRS for Music with a forward thinking, business aligned enterprise architecture that drives innovation, ensures strategic coherence, and delivers scalable, sustainable value through technology. We connect vision to execution-shaping a resilient, data driven, and adaptive digital future for our members and partners. The Solution Architect plays a crucial role in this mission. All PRS for Music's systems fall under the responsibility of the EA Team, this is across many technologies including Oracle, Microsoft, Salesforce and MuleSoft, both Cloud based and on premise. We regularly work with third parties to compliment the skills of the core team always with a focus on enabling PRS to deliver the best service to its customers. Responsibilities As a Solution Architect, some of your day to day duties will include: Architect end to end technology solutions that deliver business requirements in the most efficient way, and align with business goals, architectural principles, standards, patterns, and roadmaps. Ensure that solutions are strategically aligned, efficient, fit for purpose and fit for use. Leading, guiding, mentoring, and supporting Technical Leads across the CIO department, giving them the guard rails to design and deliver solutions with autonomy. Create solution architectures, to the optimal level of detail, to show how the solution meets requirements and provides the guardrails for how it will be engineered. Supporting the Technical Leads to create technical specifications, including physical system architecture, interface design, data flows, and integration points. Create, manage, and evangelise architectural artefacts such as our mission, standards, principles, templates, and patterns. For a full list of duties, please email the recruitment team and request a copy of the job description. About you Strong influencing, collaboration, and presentation skills, with the ability to work effectively in cross functional teams, at all levels of the organisation from executives to delivery personnel. Experience of successfully architecting and supporting the delivery of complex IT solutions and an understanding of the engineering of high volume transactional data processing systems. Excellent analytical and problem solving skills with the ability to balance technical and business considerations. Experience of Architectural ways of working (e.g. abstraction (conceptual, logical and physical), architecture frameworks (e.g. TOGAF), partitioning, patterns, principles, architecture tools, stakeholder mapping etc), and strategic alignment. Experience of implementing and working within effective architecture governance frameworks, and a strong understanding of various technologies, including but not limited to Oracle & Microsoft technologies, cloud computing, databases, APIs, and web services. What's in it for you? We trust, value, and support our people to make the difference. We believe that diversity of thought and experience provides the platform for innovation and creativity. We are consciously inclusive and have eight affinity groups which you can join and make an impact. We invest in the development of our people to drive our ambitions forward. We offer a range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support. We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days. Employees can work from anywhere in the world for up to eight weeks of the year. Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan. The Process First stage interview will take place virtually on MS Teams. Second stage interview will take place in person at our London Bridge Hub. We use competency based questions within our interviews. This allows you to provide examples of situations where you have had to demonstrate the required skills relevant to the role you are applying for. To assist your preparation for interview, research the STAR method to aid bringing your examples to life. Location We offer a hybrid working model, allowing employees to work from home up to three days a week. To ensure the health and safety of all our employees, if you wish to work from home for more than 2.5 days per week, we will conduct a quick and easy remote working assessment. If you sound like you could be the right person for the job, apply now. At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee's contributions are recognised in order that everyone may thrive.
Are you ready to write your next chapter?Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.We're looking for a Business Analyst to join our ever evolving CRM & Sales Tools team to help us unleash the potential of every business.Are you ready to make your mark? Then you sound like a Worldpayer.About the teamThe CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.What you'll ownWork with stakeholders to understand business problem statements and convert them into actionable user stories.Articulate product vision and user stories in a manner clearly understandable to development teams.Manage the backlog of user stories for one or more CRM and sales tools products.Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.Determine and manage backlog priorities, including items to be added to upcoming sprints.Track and document third-party vendor development and design for future reference and issue resolution.Review and provide feedback on test plans to ensure application changes meet acceptance criteria.Monitor development progress and provide updates to stakeholders as requested.Apply Agile methods and processes to promote a disciplined project management process.Lead planning and review meetings to communicate feedback on development achievements.Where you'll own itYou'll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.What you bringBachelor's degree and three years of Fintech operational product experience/knowledge.Knowledge of Salesforce and sales automation tools (beneficial).Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).Strong negotiation, organization, management, analytical, and people skills.Excellent verbal and written communication skills to technical and non-technical audiences at all levels.Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.Curious - You ask the right questions, listening and learning to get better every day.Humble - You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued.Accountable - You never stand still, never settle. You work at pace to achieve your goals.Worldpay perks - what we'll bring for youWe know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Virgin Pulse access.Global employee assistance program.What makes a WorldpayerAt Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.Does this sound like you? Then you sound like a Worldpayer.Apply now to write the next chapter in your career. We can't wait to hear from you.To find out more about working with us, find us on LinkedIn.
06/07/2026
Full time
Are you ready to write your next chapter?Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.We're looking for a Business Analyst to join our ever evolving CRM & Sales Tools team to help us unleash the potential of every business.Are you ready to make your mark? Then you sound like a Worldpayer.About the teamThe CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.What you'll ownWork with stakeholders to understand business problem statements and convert them into actionable user stories.Articulate product vision and user stories in a manner clearly understandable to development teams.Manage the backlog of user stories for one or more CRM and sales tools products.Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.Determine and manage backlog priorities, including items to be added to upcoming sprints.Track and document third-party vendor development and design for future reference and issue resolution.Review and provide feedback on test plans to ensure application changes meet acceptance criteria.Monitor development progress and provide updates to stakeholders as requested.Apply Agile methods and processes to promote a disciplined project management process.Lead planning and review meetings to communicate feedback on development achievements.Where you'll own itYou'll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.What you bringBachelor's degree and three years of Fintech operational product experience/knowledge.Knowledge of Salesforce and sales automation tools (beneficial).Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).Strong negotiation, organization, management, analytical, and people skills.Excellent verbal and written communication skills to technical and non-technical audiences at all levels.Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.Curious - You ask the right questions, listening and learning to get better every day.Humble - You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued.Accountable - You never stand still, never settle. You work at pace to achieve your goals.Worldpay perks - what we'll bring for youWe know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Virgin Pulse access.Global employee assistance program.What makes a WorldpayerAt Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.Does this sound like you? Then you sound like a Worldpayer.Apply now to write the next chapter in your career. We can't wait to hear from you.To find out more about working with us, find us on LinkedIn.
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
05/07/2026
Full time
Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. This role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 - fixed term contract Overall Responsibilities Solution Design & Architecture Define end-to-end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimized, and maintainable through direct involvement in build Administrative & Operational Support Support day-to-day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.
What will you be doing as a Digital Business Analyst? Work with stakeholders to gather, clarify, and document business and functional requirements. Produce user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end to end design beyond the digital platform. Participate actively in sprint planning, stand ups, and retrospectives. Support end to end testing efforts, including system testing, UAT coordination, and hands on testing. Track and help resolve issues during release cycles. Maintain clear and up to date documentation for platform features, changes, and workflows. Contribute to continuous improvement of e commerce and customer facing systems. Provide cover for out of hours incidents shared with the rest of the team members on the digital rota. Leadership Positively represent the technology function alongside internal and external stakeholders as required. Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect. What will you need to succeed as a Digital Business Analyst? 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to e commerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to take part in hands on testing and release validation. Curiosity and empathy for the customer journey and digital experience. Desirable Experience working in a retail or consumer facing business. Familiarity with CRM or order management system integrations. If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
04/07/2026
Full time
What will you be doing as a Digital Business Analyst? Work with stakeholders to gather, clarify, and document business and functional requirements. Produce user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end to end design beyond the digital platform. Participate actively in sprint planning, stand ups, and retrospectives. Support end to end testing efforts, including system testing, UAT coordination, and hands on testing. Track and help resolve issues during release cycles. Maintain clear and up to date documentation for platform features, changes, and workflows. Contribute to continuous improvement of e commerce and customer facing systems. Provide cover for out of hours incidents shared with the rest of the team members on the digital rota. Leadership Positively represent the technology function alongside internal and external stakeholders as required. Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect. What will you need to succeed as a Digital Business Analyst? 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to e commerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to take part in hands on testing and release validation. Curiosity and empathy for the customer journey and digital experience. Desirable Experience working in a retail or consumer facing business. Familiarity with CRM or order management system integrations. If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 70-80k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
02/07/2026
Full time
RevOps Systems Lead (Salesforce) Location: Gerrards Cross - 2-3 days per week & Remote Salary: 70-80k + Bonus Type: Permanent No Sponsorship Available Purpose: The RevOps Systems Lead owns our Salesforce platform, the operational backbone of our commercial business, together with the connected tools around it, including Clari, SalesLoft and Highspot. Salesforce is the core of the role. This is hands-on: you will run the platform day to day, deliver the changes our Sales, Customer Success, Order Management and Support teams rely on, and keep the data clean and trusted. You will line-manage a small team, set the practical roadmap for the platform, and work directly with commercial leaders to turn how they sell, renew and serve customers into clean Salesforce processes. You will also manage our Salesforce implementation partner for any specialist or net-new build, so we buy that skill on demand rather than carry it in-house. You will be accountable for platform stability, user adoption, data integrity and reducing the volume of avoidable support tickets through better design. Key Responsibilities: Platform Ownership & Roadmap Own and maintain a practical roadmap of Salesforce changes and improvements, prioritised by commercial value and effort. Translate how the business sells, renews and serves customers into clean Salesforce processes - lead routing, opportunity and renewal stages, attribution, and approvals. Hands-on build and configuration: fields, page layouts, flows, validation rules, permission sets, reports and dashboards. Reduce avoidable ticket volume by fixing root causes - through better permissions, layouts, validation and self-service - not just resolving requests one by one. Own the connected tools in the commercial stack - HubSpot, Clari and SalesLoft - and keep the integrations and field mappings working. Own Salesforce CPQ post go-live (July 2026) - pricing, product bundles, discount and approval rules - working with the implementation partner through the launch and into business-as-usual. Team Leadership & Development Line-manage and develop a small Salesforce team (administrator and support analyst), setting clear priorities and standards. Manage our Salesforce implementation partner for any specialist or net-new build (for example automation, integrations or Agentforce), so we buy that skill on demand. Document how the platform's key processes work so knowledge is shared across the team, not held by one person. Conduct regular check-ins and reviews, supporting the team's certifications and development. Manage the team workload and the partner budget, and flag resourcing needs. Platform Optimisation Keep the platform stable, secure and performing well across Sales Cloud and Service Cloud. Manage Salesforce releases and connected-tool updates to minimise disruption. Implement governance controls for data management, access management and compliance. Monitor key platform metrics including system health, user adoption, data quality and system performance. Lead investigations into critical issues and drive remediation plans. Stakeholder Management Serve as the primary point of contact for all Salesforce matters across the organisation. Partner with business leaders to understand requirements and translate them into Salesforce solutions. Communicate platform updates, improvements and changes to stakeholders. Provide executive reporting on platform health, user adoption and ROI. Manage user adoption programmes, including training and change management initiatives. Essential Skills Salesforce Certified Administrator, ideally Advanced Administrator. Platform App Builder is a plus. 5+ years hands-on Salesforce administration, including Sales Cloud and Service Cloud. Strong commercial understanding of how a B2B sales organisation works - pipeline, opportunities, renewals, forecasting and attribution - and the ability to turn that into clean Salesforce processes. This is the most important requirement. Expert in declarative configuration: flows, validation rules, permission sets, page layouts, record types, reports and dashboards. Experience integrating Salesforce with connected commercial tools such as HubSpot, Clari or SalesLoft, including field mapping and data flow. Working knowledge of Salesforce CPQ - able to own and administer pricing, bundles and approval rules, and manage a partner's build. We are going live with CPQ in July 2026, so comfort supporting it from day one is important. Sound data management - imports, mass updates, deduplication and keeping data clean and trusted. Experience managing or working alongside a Salesforce implementation partner to scope and deliver build work. A track record of reducing support demand through better design, governance and self-service. Clear communicator who can work with commercial teams and explain technical things simply. Desirable Skills Awareness of newer Salesforce capabilities such as Agentforce and AI features - enough to scope and brief a partner, not to build from scratch. Experience in a SaaS or technology business. Familiarity with AppExchange tools and how to evaluate them. Knowledge of Jira and how it connects to Salesforce. Experience building reports and dashboards in a BI tool (Tableau, Power BI or similar). People-management experience, even of a small team. Competencies Commercially minded, and able to turn how the business works into clean Salesforce processes. Strong leader who can inspire and motivate a team to achieve excellence. Excellent communicator who can explain complex technical concepts to non-technical audiences. Problem-solver with a proactive approach to identifying and addressing issues. Change management capability to lead organisational transitions and drive adoption. Financial acumen to develop budgets and demonstrate ROI. Vendor and stakeholder management skills. Demonstrated ability to work collaboratively across departments and influence senior leadership. Detail-oriented with strong project management skills. Commitment to continuous learning and professional development.
the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
29/06/2026
Full time
the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future.With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.Become part of our international team! Become part of ! We are looking forward to meeting YOU!Salary Range: £35,000 - £40,000 per yearWork Location: London Hybrid (2 days a week minimum in the office)Hours per week: 37.5Contract type: PermanentThe RoleWe are looking for a Revenue Operations Analyst to join the RevOps team at Aareon UK.This is a junior but critical role focused on ensuring the accuracy, reliability, and usability of our revenue data. You will be responsible for maintaining data quality, supporting core reporting, and acting as a first line of support for our Sales and Customer Success teams.This role is ideal for someone who is analytical, detail-oriented, and eager to learn the mechanics of a high-growth, PE-backed SaaS company. You do not need years of experience. You do need a passion for data, process, and making things work better.You will work closely with the Senior Revenue Operations Manager, who will provide guidance, prioritisation, and technical support as you develop in the role.Key ResponsibilitiesCore Focus: Data Management, Systems and Reporting (c.70% of role) Management & System AdministrationOwn day-to-day data quality across Salesforce and the wider GTM tech stackManage and maintain operational data and workflows within Planhat, Salesforce and our product admin instancesRun recurring data quality checks (e.g. pipeline hygiene, key field validation, duplication checks)Identify and resolve data issues impacting reporting, forecasting, and operational workflowsSupport data governance processes across systemsReporting & AnalyticsBuild and maintain reporting and dashboards across Planhat, Fixflo, Salesforce, and Power BI.Maintain core reporting used in weekly pipeline reviews, monthly business reviews, and leadership reportingEnsure consistency and alignment between systems and downstream reporting outputsSupport recurring reporting on pipeline, forecast, churn/retention, and operational metricsSupporting Responsibilities (c.30% of role)Process & Operations SupportAssist in documenting core revenue processes (lead-to-cash, renewals, customer lifecycle)Support commission calculations and reporting processesHelp manage user access, roles, and permissions across GTM systemsCross-Functional CollaborationAct as first-line support for Sales and Customer Success teams on system and reporting queriesSupport RevOps initiatives such as forecasting improvements, deal tracking, and process optimisationDevelop an understanding of how both business units operate and where processes differQualifications & ExperienceEssential1-2 years in a data, operations, or analyst role (internships or early-career roles accepted)Strong Excel skills (pivot tables, XLOOKUP, data cleaning)Experience working with a CRM or operational GTM system (Salesforce preferred)Comfortable working across multiple systems and learning new tools quicklyStrong attention to detail and analytical mindsetClear communication skills (written and verbal)BonusExposure to Power BIFamiliarity with tools such as Planhat, Fixflo, Salesloft, or HubSpotExperience working with customer success or support systemsExposure to Power Query or handling larger datasetsExperience in a B2B SaaS environmentPersonal AttributesCurious: You ask "why" and want to understand how systems and processes work.Organised: You can manage multiple requests and prioritise effectivelyProactive: You spot issues early and take ownership of fixing themComfortable with ambiguity: You can work with imperfect data and evolving processesHumble: You are willing to take on foundational work that underpins team successGrowth-oriented: You are motivated to develop into a more senior RevOps roleWhat Success Looks Like: First 6 MonthsPlanhat and Fixflo data and workflows are well-maintained and aligned with SalesforceSalesforce data is clean, consistent, and trusted for reportingCore pipeline, forecast, and retention reporting is accurate and reliableStakeholders (Sales & CS) receive timely and helpful supportReporting outputs are consistent across systems with minimal discrepanciesWhy Join Aareon UK?Real ownership early: You will take responsibility for critical systems and dataBroad exposure: Work across multiple GTM systems and two distinct business modelsCareer growth: Clear pathway into Senior Analyst or Manager rolesImpact: Your work directly influences forecasting, reporting, and operational decision-makingÜber unsWerde Teil von Aareon und digitalisiere gemeinsam mit uns die europäische Immobilienwirtschaft.Warum wir?Wir legen Wert auf eine Arbeitsumgebung, in der Vielfalt und Flexibilität geschätzt werden, partnerschaftliche Zusammenarbeit und gegenseitige Unterstützung im Team selbstverständlich sind und Lernen als Chance wahrgenommen wird. Unsere Lösungen adressieren die großen Herausforderungen unserer Zeit: Klimawandel, Wohnungsknappheit und Fachkräftemangel. Entdecke die Vielfalt von !Kontakt aufnehmenWar noch nicht das Richtige dabei? Dann sende hier eine Initiativbewerbung an unser Recruiting Team!Start
28/06/2026
Full time
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future.With its software solutions, Aareon connects people, processes, and properties-bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders.As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.Become part of our international team! Become part of ! We are looking forward to meeting YOU!Salary Range: £35,000 - £40,000 per yearWork Location: London Hybrid (2 days a week minimum in the office)Hours per week: 37.5Contract type: PermanentThe RoleWe are looking for a Revenue Operations Analyst to join the RevOps team at Aareon UK.This is a junior but critical role focused on ensuring the accuracy, reliability, and usability of our revenue data. You will be responsible for maintaining data quality, supporting core reporting, and acting as a first line of support for our Sales and Customer Success teams.This role is ideal for someone who is analytical, detail-oriented, and eager to learn the mechanics of a high-growth, PE-backed SaaS company. You do not need years of experience. You do need a passion for data, process, and making things work better.You will work closely with the Senior Revenue Operations Manager, who will provide guidance, prioritisation, and technical support as you develop in the role.Key ResponsibilitiesCore Focus: Data Management, Systems and Reporting (c.70% of role) Management & System AdministrationOwn day-to-day data quality across Salesforce and the wider GTM tech stackManage and maintain operational data and workflows within Planhat, Salesforce and our product admin instancesRun recurring data quality checks (e.g. pipeline hygiene, key field validation, duplication checks)Identify and resolve data issues impacting reporting, forecasting, and operational workflowsSupport data governance processes across systemsReporting & AnalyticsBuild and maintain reporting and dashboards across Planhat, Fixflo, Salesforce, and Power BI.Maintain core reporting used in weekly pipeline reviews, monthly business reviews, and leadership reportingEnsure consistency and alignment between systems and downstream reporting outputsSupport recurring reporting on pipeline, forecast, churn/retention, and operational metricsSupporting Responsibilities (c.30% of role)Process & Operations SupportAssist in documenting core revenue processes (lead-to-cash, renewals, customer lifecycle)Support commission calculations and reporting processesHelp manage user access, roles, and permissions across GTM systemsCross-Functional CollaborationAct as first-line support for Sales and Customer Success teams on system and reporting queriesSupport RevOps initiatives such as forecasting improvements, deal tracking, and process optimisationDevelop an understanding of how both business units operate and where processes differQualifications & ExperienceEssential1-2 years in a data, operations, or analyst role (internships or early-career roles accepted)Strong Excel skills (pivot tables, XLOOKUP, data cleaning)Experience working with a CRM or operational GTM system (Salesforce preferred)Comfortable working across multiple systems and learning new tools quicklyStrong attention to detail and analytical mindsetClear communication skills (written and verbal)BonusExposure to Power BIFamiliarity with tools such as Planhat, Fixflo, Salesloft, or HubSpotExperience working with customer success or support systemsExposure to Power Query or handling larger datasetsExperience in a B2B SaaS environmentPersonal AttributesCurious: You ask "why" and want to understand how systems and processes work.Organised: You can manage multiple requests and prioritise effectivelyProactive: You spot issues early and take ownership of fixing themComfortable with ambiguity: You can work with imperfect data and evolving processesHumble: You are willing to take on foundational work that underpins team successGrowth-oriented: You are motivated to develop into a more senior RevOps roleWhat Success Looks Like: First 6 MonthsPlanhat and Fixflo data and workflows are well-maintained and aligned with SalesforceSalesforce data is clean, consistent, and trusted for reportingCore pipeline, forecast, and retention reporting is accurate and reliableStakeholders (Sales & CS) receive timely and helpful supportReporting outputs are consistent across systems with minimal discrepanciesWhy Join Aareon UK?Real ownership early: You will take responsibility for critical systems and dataBroad exposure: Work across multiple GTM systems and two distinct business modelsCareer growth: Clear pathway into Senior Analyst or Manager rolesImpact: Your work directly influences forecasting, reporting, and operational decision-makingÜber unsWerde Teil von Aareon und digitalisiere gemeinsam mit uns die europäische Immobilienwirtschaft.Warum wir?Wir legen Wert auf eine Arbeitsumgebung, in der Vielfalt und Flexibilität geschätzt werden, partnerschaftliche Zusammenarbeit und gegenseitige Unterstützung im Team selbstverständlich sind und Lernen als Chance wahrgenommen wird. Unsere Lösungen adressieren die großen Herausforderungen unserer Zeit: Klimawandel, Wohnungsknappheit und Fachkräftemangel. Entdecke die Vielfalt von !Kontakt aufnehmenWar noch nicht das Richtige dabei? Dann sende hier eine Initiativbewerbung an unser Recruiting Team!Start
Senior Business Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here's why you'll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users - translating the nontechnical into technical, and vice versa. Here's why you'll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension - 5% employer / 5% employee contribution. - WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction. - Social Events - Summer and End of Year parties etc. - Thank Q Awards - Monthly £50 winner, yearly £500 winner. and more. Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
03/10/2025
Full time
Senior Business Analyst We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here's why you'll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users - translating the nontechnical into technical, and vice versa. Here's why you'll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension - 5% employer / 5% employee contribution. - WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction. - Social Events - Summer and End of Year parties etc. - Thank Q Awards - Monthly £50 winner, yearly £500 winner. and more. Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
02/10/2025
Full time
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to drive transformation across the business. Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. Here s why you ll love this role - Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans. - Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals. - Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives. - Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform. -Analyse KPIs and data insights to identify areas for continuous improvement. - Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria. - Bridge the gap between technical teams and business users translating the nontechnical into technical, and vice versa. Here s why you ll be great in this role - Proven experience as a Senior Business Analyst, particularly within IT focused teams. - Strong knowledge of the Salesforce ecosystem with hands on project experience. - Confident producing and executing system and user test plans. - Demonstrated leadership experience or managing small teams. - Skilled in process mapping and documentation. - Familiarity with AGILE methodologies and working in agile delivery environments. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy up to 3 additional days annual leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and End of Year parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Business Analyst- 500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
01/10/2025
Contractor
Business Analyst- 500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Business Analyst-£500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
01/10/2025
Full time
Business Analyst-£500PD-Hybrid Role Purpose: The Business Analyst will play a key role in supporting the successful delivery of the Placement Project, aimed at transforming broking operations and associated systems. This role will focus on optimising placement workflows, enhancing operational efficiency, and ensuring alignment with both regulatory requirements and strategic business goals. You will work cross-functionally with broking teams, operations, technology, and external vendors to ensure a seamless and effective transformation of placement processes. Key Responsibilities: Placement Project Delivery: Collaborate with operations and business stakeholders to gather, define, and document requirements for the Placement Programme. Analyse and optimise end-to-end placement workflows, including Market Reform Contract (MRC) creation, firm order processing, endorsements, and post-placement activities. Support all phases of the placement solution lifecycle - from design and configuration through to testing, go-live, training, and hyper-care. Stakeholder Engagement: Serve as the key liaison between broking teams, operations, IT, and third-party vendors. Facilitate workshops, interviews, and working groups to gather business requirements and translate them into clear and actionable deliverables. Process & Systems Analysis: Map and document current and target state processes using tools such as Visio and JIRA. Work with broking platforms and Salesforce integrations to ensure system effectiveness and alignment with user needs. Ensure adherence to operational manuals, FCA Conduct Rules, and compliance frameworks. Project Governance & Reporting: Maintain and update project artefacts including RAID logs, requirement registers, and status reports. Provide data-driven insights and performance metrics to support benefit realisation and continuous improvement initiatives. Skills & Experience Required: Proven experience in insurance broking, with a strong preference for experience within the London Market. In-depth understanding of placement processes including pre-placement, placement, and post-placement workflows. Hands-on experience with business analysis and project tools such as Azure DevOps, Visio, and JIRA. Familiarity with Salesforce and its integration with broking platforms. Strong analytical, communication, and stakeholder engagement skills. Experience working in Agile project environments and managing multiple concurrent initiatives. Knowledge of regulatory frameworks, operational risk, and governance processes. Desirable: Experience working on large-scale transformation or change programmes in insurance. Professional qualifications such as BCS Business Analysis, Agile, or relevant industry certifications. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Wax Selection are currently recruiting for an exciting new position of Customer Insight Partner for our clients, a global biopharmaceutical company
An opportunity exists for a Customer Insight Partner to ensure the provision of cost effective product and therapy area market research and Brand Team insight generation.
Our clients are looking for someone with biosimilars experience.
Job Description
To ensure the provision of cost effective product and therapy area market research and Brand Team insight generation.
Market research and insight gathering is undertaken in order to improve understanding of brand team opportunity areas and issues, and recommend solutions to the brand team (for example, perception of our client’s products by customers, optimal pricing, impact of promotion against customers).
The role improves decision making by providing an independent voice that challenges the BT strategy and performance on the basis of objective use of market data and market research.
The scope of the position can cover all therapy areas in which our client has a current interest including new product development, all products and competitors.
Personally responsible for strategic and operational research, and brand team insights for specific brand teams.
The role Increases quality and impact of research, optimises research spend, and involves control of an agreed budget
Responsibilities
• Provide informed analysis on products, therapy areas, and competitors in terms of performance, uptake, related issues, promotion and to proactively recommend appropriate action to help optimize product performance.
The role is required to monitor product performance and more importantly answer the why question. This involves a high degree of product and therapy area knowledge.
• In consultation with Brand Team Leaders and Marketing Managers identify knowledge and information gaps which market research and brand team insight work can answer.
To determine the feasibility in terms of cost, timing and human resource of obtaining such information and when appropriate, personally initiate the research project.
• To organise and manage quality research programmes for products and therapy areas. This begins with a clear identification of the issues to be researched, research design, fieldwork, data analysis, report presentation and recommendations.
The role holder is expected to follow through the research, working with the project customer to-wards implementation
• To organise and manage brand team insights for products and therapy areas. This begins with identification of knowledge gaps, insight gathering project design, recruitment, brand team training, fieldwork, collation of outputs and insight workshop.
• To organize market research and brand team insights to inform the patient journey for products and therapy areas. Create and implement market research to underpin strategic development of brand strategy
• To provide and implement innovative research and customer insight techniques
• Extract, collate, analyse, interpret and forecast data as required for both existing products and potential new products
• Work with the Business Intelligence analyst and brand teams to develop key performance indicators.
• Develop product and competitor knowledge, awareness of the market environment and sales and marketing strategies and to enable higher quality research and interpretation.
• Creation and maintenance of a Central Business Intelligence resource/information library & identify opportunities to improve and simplify access to BI data and information
• Manages supplier relationships, identifies and evaluates new suppliers and negotiates to ensure maximum benefit and value for the company.
Education and Experience Requirements
• Knowledge - Knowledge of CRM, SFE tools and systems
• Knowledge of sales force measures and metrics as well as of the fundamental aspects of affiliate financial performance
• Knowledge of basic SFA (Salesforce Automation) processes and tools
• Intermediate use of MS office, especially Excel
• Understanding of brand planning cycle
• Good understanding of the organizational processes and procedures
• Experience - Experience in market research / business intelligence
• Experience in project management
• Experience in ETMS tools valued but not necessary
• Experience in presenting market data
Our clients look for candidates who are motivated and who thrive in an environment where all people and ideas are respected, valued and supported.
To discuss this position in detail or for any further information, please contact Wax Selection on (Apply online only).
This vacancy is being advertised on behalf of Wax Selection who are operating as an employment agency.
Due to the high volume of applications we receive, unfortunately we are unable to provide individual feedback at this stage. If you have not heard from us within 7 days, please assume your application has been unsuccessful on this occasion
02/05/2017
Wax Selection are currently recruiting for an exciting new position of Customer Insight Partner for our clients, a global biopharmaceutical company
An opportunity exists for a Customer Insight Partner to ensure the provision of cost effective product and therapy area market research and Brand Team insight generation.
Our clients are looking for someone with biosimilars experience.
Job Description
To ensure the provision of cost effective product and therapy area market research and Brand Team insight generation.
Market research and insight gathering is undertaken in order to improve understanding of brand team opportunity areas and issues, and recommend solutions to the brand team (for example, perception of our client’s products by customers, optimal pricing, impact of promotion against customers).
The role improves decision making by providing an independent voice that challenges the BT strategy and performance on the basis of objective use of market data and market research.
The scope of the position can cover all therapy areas in which our client has a current interest including new product development, all products and competitors.
Personally responsible for strategic and operational research, and brand team insights for specific brand teams.
The role Increases quality and impact of research, optimises research spend, and involves control of an agreed budget
Responsibilities
• Provide informed analysis on products, therapy areas, and competitors in terms of performance, uptake, related issues, promotion and to proactively recommend appropriate action to help optimize product performance.
The role is required to monitor product performance and more importantly answer the why question. This involves a high degree of product and therapy area knowledge.
• In consultation with Brand Team Leaders and Marketing Managers identify knowledge and information gaps which market research and brand team insight work can answer.
To determine the feasibility in terms of cost, timing and human resource of obtaining such information and when appropriate, personally initiate the research project.
• To organise and manage quality research programmes for products and therapy areas. This begins with a clear identification of the issues to be researched, research design, fieldwork, data analysis, report presentation and recommendations.
The role holder is expected to follow through the research, working with the project customer to-wards implementation
• To organise and manage brand team insights for products and therapy areas. This begins with identification of knowledge gaps, insight gathering project design, recruitment, brand team training, fieldwork, collation of outputs and insight workshop.
• To organize market research and brand team insights to inform the patient journey for products and therapy areas. Create and implement market research to underpin strategic development of brand strategy
• To provide and implement innovative research and customer insight techniques
• Extract, collate, analyse, interpret and forecast data as required for both existing products and potential new products
• Work with the Business Intelligence analyst and brand teams to develop key performance indicators.
• Develop product and competitor knowledge, awareness of the market environment and sales and marketing strategies and to enable higher quality research and interpretation.
• Creation and maintenance of a Central Business Intelligence resource/information library & identify opportunities to improve and simplify access to BI data and information
• Manages supplier relationships, identifies and evaluates new suppliers and negotiates to ensure maximum benefit and value for the company.
Education and Experience Requirements
• Knowledge - Knowledge of CRM, SFE tools and systems
• Knowledge of sales force measures and metrics as well as of the fundamental aspects of affiliate financial performance
• Knowledge of basic SFA (Salesforce Automation) processes and tools
• Intermediate use of MS office, especially Excel
• Understanding of brand planning cycle
• Good understanding of the organizational processes and procedures
• Experience - Experience in market research / business intelligence
• Experience in project management
• Experience in ETMS tools valued but not necessary
• Experience in presenting market data
Our clients look for candidates who are motivated and who thrive in an environment where all people and ideas are respected, valued and supported.
To discuss this position in detail or for any further information, please contact Wax Selection on (Apply online only).
This vacancy is being advertised on behalf of Wax Selection who are operating as an employment agency.
Due to the high volume of applications we receive, unfortunately we are unable to provide individual feedback at this stage. If you have not heard from us within 7 days, please assume your application has been unsuccessful on this occasion
Application Support Analyst - Oracle - PL/SQL - SQL - Databases
A leading global not-for-profit organisation in Cardiff requires an Application Support Analyst.
Job Purpose:
The Analyst Programmer role is responsible for developing and supporting systems, ensuring that software products are designed and built efficiently. This position is situated within the Application Support team of the IT Development section and reports to the Application Support Team Leader. The Development team is responsible for ensuring that applications developed are reliable and meet end user needs. This development includes technical design, analysis, write up of specifications, programming, unit testing, and documentation for users working within a scrum team. Application Support will include technical troubleshooting. This post requires extensive liaison with other staff in the IT department, end users and helpdesks business wide.
Job Duties:
* In response to incidents raised, troubleshoot, analyse, develop and amend computer systems using appropriate analysis and programming skills, according to specification, user or technical requirement
* Unit-test system features developed to ensure that software is in an acceptable state for system testing
* Conduct demonstrations and reviews with end-users to ensure that they are able to use the systems effectively after deployment
* Liaise with end users to ensure that the service meets their needs
* Identify opportunities to minimise the number of support calls.
Job Requirements:
* IT related qualification or experience in an IT discipline, with the ability to demonstrate experience of analysing and developing complex IT systems, including troubleshooting, in a professional environment
* Experience of working closely with end-users in order to elicit and document detailed system requirements
* Communication of technically complex issues effectively to non-technical staff
* Experience of working in an IT support environment with IT helpdesk systems, such as ServiceNow or Remedy, is highly desirable
* Knowledge or experience of some of the following tools and technologies: Oracle SQL and PL/SQL, ColdFusion, Javascript, AJAX, Jquery, Java, .net, SOAP, TOAD, Eclipse, Rally, Enterprise Architect, Web Services, SVN, UML, ITIL and Salesforce
"Southern Lights Ltd act as an employment agency for the purposes of this advert"
For more information on the company and a detailed job specification please apply now
09/09/2016
Application Support Analyst - Oracle - PL/SQL - SQL - Databases
A leading global not-for-profit organisation in Cardiff requires an Application Support Analyst.
Job Purpose:
The Analyst Programmer role is responsible for developing and supporting systems, ensuring that software products are designed and built efficiently. This position is situated within the Application Support team of the IT Development section and reports to the Application Support Team Leader. The Development team is responsible for ensuring that applications developed are reliable and meet end user needs. This development includes technical design, analysis, write up of specifications, programming, unit testing, and documentation for users working within a scrum team. Application Support will include technical troubleshooting. This post requires extensive liaison with other staff in the IT department, end users and helpdesks business wide.
Job Duties:
* In response to incidents raised, troubleshoot, analyse, develop and amend computer systems using appropriate analysis and programming skills, according to specification, user or technical requirement
* Unit-test system features developed to ensure that software is in an acceptable state for system testing
* Conduct demonstrations and reviews with end-users to ensure that they are able to use the systems effectively after deployment
* Liaise with end users to ensure that the service meets their needs
* Identify opportunities to minimise the number of support calls.
Job Requirements:
* IT related qualification or experience in an IT discipline, with the ability to demonstrate experience of analysing and developing complex IT systems, including troubleshooting, in a professional environment
* Experience of working closely with end-users in order to elicit and document detailed system requirements
* Communication of technically complex issues effectively to non-technical staff
* Experience of working in an IT support environment with IT helpdesk systems, such as ServiceNow or Remedy, is highly desirable
* Knowledge or experience of some of the following tools and technologies: Oracle SQL and PL/SQL, ColdFusion, Javascript, AJAX, Jquery, Java, .net, SOAP, TOAD, Eclipse, Rally, Enterprise Architect, Web Services, SVN, UML, ITIL and Salesforce
"Southern Lights Ltd act as an employment agency for the purposes of this advert"
For more information on the company and a detailed job specification please apply now
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
09/09/2016
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process
09/09/2016
About Capgemini
With 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
What the Digital Customer Experience (DCX) Practice does
The Financial Services Digital Customer Experience Practice is a globally distributed 2500+ people organization, which focuses on helping our Financial Services clients deliver a superior experience to their customers, prospects and staff.
In our vision customer experience bridges the gap between businesses and consumers goals, and “determine whether companies thrive and profit, or struggle and fade”. It is ultimately delivered by people, processes and digital technologies which allow for improved sales and services, sales force efficiency, reduced costs and higher speed to value.
Our clients and business partners are not only Banks and Insurance companies entering in the Digital Era, they are also FinTech firms combining mobile and blockchain technologies to build future internet based financial ecosystems. We are engaged from idea origination all the way through digital strategy and system implementation and contribute the Capgemini Applied Innovation Exchange to design innovative solutions for our clients, and partner with the world leading digital transformation technology vendors, to build intelligent, adaptive, componentized IT platforms, combining new technologies with mobile front ends, business process management, customer relationship management, marketing and sales automation as well as content management.
Main Purpose of Role
Capgemini Financial Services requires an experienced Business Analyst (BA) with Technical delivery and pre-sales skills in the area of Mobile Applications in the Financial Services Sector.
The person will apply his / her Banking, Insurance and/or Capital Market industry expertise to help our clients provide a superior sales and service experience, to their customers, across all channels of interactions and help their staff collaborate efficiently from the front to the back office. This candidate will be able to engage with business and IT stakeholders and articulate requirements to feed into strategic business change solutions, will be part of agile delivery teams and will drive proof of concepts, project streams or large business process transformation programmes.
The BA will primarily get involved in Business Process Reengineering and Digital Transformation programmes of work involving one or several of our technology partners (including and not limited to Pega, IBM, Salesforce, Oracle). He / She will join the Global Digital Transformation Solutions Practice which focuses on customer centric transformations in the Financial Services Sector.
The range of activities that the Business Analyst gets involved with is extensive and includes:
• Definition of process requirements to enable multi device / multi form factor applications.
• Conceptual and Logical Process and Data Modelling.
• Definition of programme roadmaps based on requirement prioritisation.
• Selection of capabilities and frameworks to meet business operational needs.
• Business Case and Cost Justification for the development of improved operational solutions.
• Presales – Providing technical input and meeting with clients to secure new business.
• Responding to client RFI, RFP and ITT documents including cost estimates and follow up activities to secure new business.
• Building demonstrations and proof of concepts, capturing best practices from engagements, building reusable assets.
• Examine existing software and determine requirements for new systems in the light of business needs
• Undertake feasibility study to design software solutions
Skills and Experience needed Person Profile:
• Comprehensive experience in all phases of the delivery life cycle from feasibility studies, to requirements management, development and testing.
• Experience of both Agile and Waterfall delivery methods
• A strong academic track record including the achievement of a good honours degree or equivalent
• Experience of working within the consulting industry
• Experience of working within the Financial Services sector
• Comfortable liaising with senior client personnel to establish and clarify requirements
• Able to interpret business requirements and align this to the best use of the chosen mobile platform
• Excellent communication skills – interviewing, preparation and delivery of presentations and reports
• Ability to proactively manage stakeholders constructively, challenge their suggestions and requirements in order to deliver pragmatic solutions
• Comfortable in working in a diverse and multicultural environments
• Comfortable in working with geographically dispersed teams on multiple continents
• Eager to learn and maintain his professional set of certifications.
Technical and Consulting Skills:
• Ideally experience in some or all of the following native platforms : iOS, Android, Windows
• Experience with client facing management role at onsite/offshore
• Experience with project estimation techniques
• Experience with project planning, scheduling, risks/issues identification,
• Experience in business development activities like proposal response, solution building, client presentation
• Natural leadership style, leading by example
Nice to Have
Product certifications or relevant experience in one or more of the development environments: Kony, Backbase, Javascript frameworks (JQuery, DoJo, etc).
We offer an excellent remuneration package to include flexible benefits and bonus dependent on the candidate's competency, skills and level of expertise.
Proof of right to work in the UK In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
Capgemini is an equal opportunities employer.
Please contact us if you consider yourself to have a disability that requires an adjustment to help facilitate your application, interview or the joining process