About Us: Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are looking for a skilled and experienced 3rd Line IT Support Technician to join our team and help us maintain our high standards of service. Role Overview: As a 3rd Line IT Support Technician, you will be responsible for handling the most complex technical issues and providing advanced support for escalated problems from the 1st and 2nd line support teams. You will play a critical role in maintaining our clients' IT environments, implementing advanced solutions, and ensuring the highest level of service. This role requires expert-level technical knowledge, strong problem-solving abilities, and a commitment to delivering exceptional customer service. Key Responsibilities: Provide expert-level troubleshooting and resolution for complex technical issues, including hardware, software, and network problems. Manage and support advanced Microsoft 365 and Azure environments, including complex configurations, migrations, and troubleshooting. Administer and maintain Windows and Linux server environments, ensuring optimal performance and security. Implement and manage advanced networking solutions, including firewalls, routers, switches, and VPNs. Collaborate with 1st and 2nd line support teams to ensure seamless escalation and resolution of technical issues. Document all support activities, solutions, and best practices accurately in the ticketing system. Lead and participate in IT projects, including system upgrades, migrations, and infrastructure improvements. Stay current with emerging technologies and industry best practices to provide effective support and recommendations. Requirements: Extensive experience in a 3rd line IT support role or similar. Expert knowledge of Windows and Linux operating systems, as well as server environments. Advanced proficiency in Microsoft 365 and Azure administration, including complex configurations and migrations. Strong understanding of networking principles and advanced troubleshooting, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Experience with system administration tasks, including backups, restores, performance monitoring, and security management. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently and as part of a team. Relevant IT certifications are a plus. Benefits: Competitive salary and performance-based incentives. Comprehensive training and development opportunities. Flexible Working Extra Holiday Allowance Enhanced Company Pension Contributions Friendly and supportive work environment. Opportunities for career advancement within the company. Private Healthcare Private Life Insurance Cycle to Work Scheme Company-sponsored social events. Work Environment: Due to the nature of the work, which often involves direct interaction with hardware and clients, this is primarily an office-based position. Being present in the office allows for hands-on support and efficient resolution of technical issues that require physical intervention. However, we understand the need for flexibility and offer the option to occasionally work from home when the job allows. This ensures a balanced work environment that meets both professional and personal needs. Location: 37 Shore, Waterview House, EH6 6QU Commuting to and from our office is convenient, with excellent public transportation links. Numerous bus routes serve the area, ensuring easy access to other parts of Edinburgh. Additionally, the recently extended tram line reaches Leith and is less than a 5 minute walk to the door of the office, offering a smooth and efficient transit option connecting you directly to the city centre and beyond. Hours: Our standard working hours are Monday through Friday, from 9:00 AM to 5:00 PM, totalling 35 hours per week. While we primarily operate within these hours to meet client needs, there may be occasions where out-of-hours work is necessary to fulfil specific client requirements or project deadlines. We are committed to providing the highest level of service and support, even beyond regular working hours when needed.
Sep 15, 2024
Full time
About Us: Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are looking for a skilled and experienced 3rd Line IT Support Technician to join our team and help us maintain our high standards of service. Role Overview: As a 3rd Line IT Support Technician, you will be responsible for handling the most complex technical issues and providing advanced support for escalated problems from the 1st and 2nd line support teams. You will play a critical role in maintaining our clients' IT environments, implementing advanced solutions, and ensuring the highest level of service. This role requires expert-level technical knowledge, strong problem-solving abilities, and a commitment to delivering exceptional customer service. Key Responsibilities: Provide expert-level troubleshooting and resolution for complex technical issues, including hardware, software, and network problems. Manage and support advanced Microsoft 365 and Azure environments, including complex configurations, migrations, and troubleshooting. Administer and maintain Windows and Linux server environments, ensuring optimal performance and security. Implement and manage advanced networking solutions, including firewalls, routers, switches, and VPNs. Collaborate with 1st and 2nd line support teams to ensure seamless escalation and resolution of technical issues. Document all support activities, solutions, and best practices accurately in the ticketing system. Lead and participate in IT projects, including system upgrades, migrations, and infrastructure improvements. Stay current with emerging technologies and industry best practices to provide effective support and recommendations. Requirements: Extensive experience in a 3rd line IT support role or similar. Expert knowledge of Windows and Linux operating systems, as well as server environments. Advanced proficiency in Microsoft 365 and Azure administration, including complex configurations and migrations. Strong understanding of networking principles and advanced troubleshooting, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Experience with system administration tasks, including backups, restores, performance monitoring, and security management. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently and as part of a team. Relevant IT certifications are a plus. Benefits: Competitive salary and performance-based incentives. Comprehensive training and development opportunities. Flexible Working Extra Holiday Allowance Enhanced Company Pension Contributions Friendly and supportive work environment. Opportunities for career advancement within the company. Private Healthcare Private Life Insurance Cycle to Work Scheme Company-sponsored social events. Work Environment: Due to the nature of the work, which often involves direct interaction with hardware and clients, this is primarily an office-based position. Being present in the office allows for hands-on support and efficient resolution of technical issues that require physical intervention. However, we understand the need for flexibility and offer the option to occasionally work from home when the job allows. This ensures a balanced work environment that meets both professional and personal needs. Location: 37 Shore, Waterview House, EH6 6QU Commuting to and from our office is convenient, with excellent public transportation links. Numerous bus routes serve the area, ensuring easy access to other parts of Edinburgh. Additionally, the recently extended tram line reaches Leith and is less than a 5 minute walk to the door of the office, offering a smooth and efficient transit option connecting you directly to the city centre and beyond. Hours: Our standard working hours are Monday through Friday, from 9:00 AM to 5:00 PM, totalling 35 hours per week. While we primarily operate within these hours to meet client needs, there may be occasions where out-of-hours work is necessary to fulfil specific client requirements or project deadlines. We are committed to providing the highest level of service and support, even beyond regular working hours when needed.
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are looking for a highly skilled Systems Administrator to join our team and help manage the IT infrastructure of multiple clients. Role Overview: As a Systems Administrator, you will be responsible for managing and maintaining the IT systems and infrastructure of our clients. This role requires extensive technical expertise, excellent problem-solving skills, and the ability to manage multiple client environments efficiently. You will work closely with our clients to ensure their IT systems are secure, reliable, and optimised for performance. Key Responsibilities: Manage and maintain server environments, including Windows and Linux servers, for multiple clients. Administer and support Microsoft 365 and Azure environments, including user management, security, and troubleshooting. Implement and manage virtualisation technologies such as VMware and Hyper-V. Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs. Perform regular system updates, patches, and backups to ensure data integrity and security. Provide advanced troubleshooting and resolution of complex IT issues. Collaborate with clients to understand their IT needs and provide tailored solutions. Document all support activities, configurations, and solutions accurately. Lead IT projects such as system upgrades, migrations, and infrastructure improvements. Stay current with emerging technologies and best practices to provide innovative solutions. Requirements: Extensive experience in a Systems Administrator role, preferably managing multiple client environments. Strong knowledge of Windows and Linux operating systems, as well as server environments. Proficiency in Microsoft 365 and Azure administration. Experience with virtualization technologies such as VMware and Hyper-V. Advanced understanding of networking principles and troubleshooting, including TCP/IP, DNS, DHCP, and VPNs. Familiarity with monitoring and management tools (e.g., Ninja). Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to manage multiple tasks and priorities effectively. Relevant IT certifications are a plus. Benefits: Competitive salary and performance-based incentives. Comprehensive training and development opportunities. Flexible Working Extra Holiday Allowance Enhanced Company Pension Contributions Friendly and supportive work environment. Opportunities for career advancement within the company. Private Healthcare Private Life Insurance Cycle to Work Scheme Company-sponsored social events. Work Environment: Due to the nature of the work, which often involves direct interaction with hardware and clients, this is primarily an office-based position. Being present in the office allows for hands-on support and efficient resolution of technical issues that require physical intervention. However, we understand the need for flexibility and offer the option to occasionally work from home when the job allows. This ensures a balanced work environment that meets both professional and personal needs. Location: 37 Shore, Waterview House, EH6 6QU Commuting to and from our office is convenient, with excellent public transportation links. Numerous bus routes serve the area, ensuring easy access to other parts of Edinburgh. Additionally, the recently extended tram line reaches Leith and is less than a 5 minute walk to the door of the office, offering a smooth and efficient transit option connecting you directly to the city centre and beyond. Hours: Our standard working hours are Monday through Friday, from 9:00 AM to 5:00 PM, totalling 35 hours per week. While we primarily operate within these hours to meet client needs, there may be occasions where out-of-hours work is necessary to fulfil specific client requirements or project deadlines. We are committed to providing the highest level of service and support, even beyond regular working hours when needed.
Sep 15, 2024
Full time
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are looking for a highly skilled Systems Administrator to join our team and help manage the IT infrastructure of multiple clients. Role Overview: As a Systems Administrator, you will be responsible for managing and maintaining the IT systems and infrastructure of our clients. This role requires extensive technical expertise, excellent problem-solving skills, and the ability to manage multiple client environments efficiently. You will work closely with our clients to ensure their IT systems are secure, reliable, and optimised for performance. Key Responsibilities: Manage and maintain server environments, including Windows and Linux servers, for multiple clients. Administer and support Microsoft 365 and Azure environments, including user management, security, and troubleshooting. Implement and manage virtualisation technologies such as VMware and Hyper-V. Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs. Perform regular system updates, patches, and backups to ensure data integrity and security. Provide advanced troubleshooting and resolution of complex IT issues. Collaborate with clients to understand their IT needs and provide tailored solutions. Document all support activities, configurations, and solutions accurately. Lead IT projects such as system upgrades, migrations, and infrastructure improvements. Stay current with emerging technologies and best practices to provide innovative solutions. Requirements: Extensive experience in a Systems Administrator role, preferably managing multiple client environments. Strong knowledge of Windows and Linux operating systems, as well as server environments. Proficiency in Microsoft 365 and Azure administration. Experience with virtualization technologies such as VMware and Hyper-V. Advanced understanding of networking principles and troubleshooting, including TCP/IP, DNS, DHCP, and VPNs. Familiarity with monitoring and management tools (e.g., Ninja). Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to manage multiple tasks and priorities effectively. Relevant IT certifications are a plus. Benefits: Competitive salary and performance-based incentives. Comprehensive training and development opportunities. Flexible Working Extra Holiday Allowance Enhanced Company Pension Contributions Friendly and supportive work environment. Opportunities for career advancement within the company. Private Healthcare Private Life Insurance Cycle to Work Scheme Company-sponsored social events. Work Environment: Due to the nature of the work, which often involves direct interaction with hardware and clients, this is primarily an office-based position. Being present in the office allows for hands-on support and efficient resolution of technical issues that require physical intervention. However, we understand the need for flexibility and offer the option to occasionally work from home when the job allows. This ensures a balanced work environment that meets both professional and personal needs. Location: 37 Shore, Waterview House, EH6 6QU Commuting to and from our office is convenient, with excellent public transportation links. Numerous bus routes serve the area, ensuring easy access to other parts of Edinburgh. Additionally, the recently extended tram line reaches Leith and is less than a 5 minute walk to the door of the office, offering a smooth and efficient transit option connecting you directly to the city centre and beyond. Hours: Our standard working hours are Monday through Friday, from 9:00 AM to 5:00 PM, totalling 35 hours per week. While we primarily operate within these hours to meet client needs, there may be occasions where out-of-hours work is necessary to fulfil specific client requirements or project deadlines. We are committed to providing the highest level of service and support, even beyond regular working hours when needed.
NETWORK ARCHITECT- SOUTH MANCHESTER- UP TO £85K (BONUS, PRIVATE MEDICAL+ MORE) It's rare that an opportunity comes along that gives you the scope of putting your stamp something on a MASSIVE scale. As the Network Architect for this business, you really will! Who they are? A global leader in technology used in the travel sector. The various tools and software the team here has built is used by travel and transport organisations globally, used by millions of customers, and genuine innovation in how people travel. They are at an exciting point where the business has continued to scale, and now looking for multiple Network Architects to have a key role in implementing and creating secure infrastructure. What will you be doing? As their Network Architect, you'll play a pivotal role as the Subject Matter Expert in developing robust network infrastructure across both on-premise, AI and AWS Cloud platforms. You'll be working closely with the platform and product teams to define and deliver brand new solutions supporting their enterprise vision. There's huge potential for growth here. You'll have the opportunity to lead multiple global projects, and be pivotal in the development of the function. What are they looking for in you? Qualifications including: CCNP Enterprise (Important!), AWS Advanced Networking, CCIE Strong skills in Private and Public Software Defined Infrastructure Proven experience owning the design of projects at enterprise, FTSE250 or similar sized businesses. What's in it for you? Salary up to £85,000 Benefits Including: Annual 15% Bonus, 10% Pension contribution, Private Healthcare, training budgets and much more! Hybrid Working (Commutable to South Manchester 2x3 times a week) If you're an experienced Network Architect, Infrastructure Architect or similar Senior/Leader in the space looking for something special, this is definitely the role for you. Apply now to find out more!
Sep 15, 2024
Full time
NETWORK ARCHITECT- SOUTH MANCHESTER- UP TO £85K (BONUS, PRIVATE MEDICAL+ MORE) It's rare that an opportunity comes along that gives you the scope of putting your stamp something on a MASSIVE scale. As the Network Architect for this business, you really will! Who they are? A global leader in technology used in the travel sector. The various tools and software the team here has built is used by travel and transport organisations globally, used by millions of customers, and genuine innovation in how people travel. They are at an exciting point where the business has continued to scale, and now looking for multiple Network Architects to have a key role in implementing and creating secure infrastructure. What will you be doing? As their Network Architect, you'll play a pivotal role as the Subject Matter Expert in developing robust network infrastructure across both on-premise, AI and AWS Cloud platforms. You'll be working closely with the platform and product teams to define and deliver brand new solutions supporting their enterprise vision. There's huge potential for growth here. You'll have the opportunity to lead multiple global projects, and be pivotal in the development of the function. What are they looking for in you? Qualifications including: CCNP Enterprise (Important!), AWS Advanced Networking, CCIE Strong skills in Private and Public Software Defined Infrastructure Proven experience owning the design of projects at enterprise, FTSE250 or similar sized businesses. What's in it for you? Salary up to £85,000 Benefits Including: Annual 15% Bonus, 10% Pension contribution, Private Healthcare, training budgets and much more! Hybrid Working (Commutable to South Manchester 2x3 times a week) If you're an experienced Network Architect, Infrastructure Architect or similar Senior/Leader in the space looking for something special, this is definitely the role for you. Apply now to find out more!
I am pleased to be partnering with a leading Global Telecomms giant, based near Basingstoke, Hampshire who are looking for a RAN RFP Transport and Transmission Specialist. You'll work remotely with occasional travel to the Basingstoke area or London and you will receive £550-£600 per day inside IR35 and the position will be due for extension after 3 months. You will be responsible for providing day-to-day support to an upcoming RAN RFP activity. Support will be needed in respect of the transport and transmission aspects of the RAN solutions that will be proposed by the prospective suppliers. Leading the project, you'll identify and document appropriate transport-related & transmission-related requirements for inclusion. You will provide clarifications in response to questions from the prospective suppliers, to attend presentations given by the prospective suppliers, to evaluate / rate the responses of the prospective suppliers and to help convert the responses of the successful suppliers into contractual statements. To apply you will need All these examples MUST show on your CV Experience of supporting RFx activities (or other techno-commercial activities) in the capacity of Subject Matter Expert (SME) and subject lead. An understanding of 2G, 3G, 4G and 5G (NSA and SA) RAN architectures, including the network elements that are involved, the logical interfaces, the types of traffic that those interfaces carry and the ways in which RAN architectures are evolving (e.g. split-architecture models, O-RAN, vRAN, CUPS, etc.). An understanding of the access transport solutions that are typically used within a mobile operator's RAN (e.g. E-Line, IP VPN, etc.). A good working knowledge of Ethernet fundamentals (e.g. electrical and optical Ethernet interface specifications, frame structure, MAC addressing, Layer 2 switching, VLANs, etc.). A good working knowledge of IP fundamentals (e.g. packet structure, IP addressing, Layer 3 routing, VPNs, etc.). A good working knowledge of Ethernet and IP QoS mechanisms (i.e. PCP and DSCP marking, policing, classification, scheduling, congestion avoidance and shaping). An understanding of IP transport protocols (i.e. UDP, TCP, SCTP and RTP / RTCP). An understanding of transport-related synchronisation techniques (i.e. SyncE and ToP / PTP). An understanding of the IPsec architecture and protocols. Due to a high volume of applications, I am unable to call unsuitable applicants or those who have not put essential skills listed on their CV. If I have not responded to you within 2 days, please be advised your application has been unsuccessful. Sponsorship Right to work in the UK will be required and sponsored, or overseas candidates will not be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 15, 2024
Full time
I am pleased to be partnering with a leading Global Telecomms giant, based near Basingstoke, Hampshire who are looking for a RAN RFP Transport and Transmission Specialist. You'll work remotely with occasional travel to the Basingstoke area or London and you will receive £550-£600 per day inside IR35 and the position will be due for extension after 3 months. You will be responsible for providing day-to-day support to an upcoming RAN RFP activity. Support will be needed in respect of the transport and transmission aspects of the RAN solutions that will be proposed by the prospective suppliers. Leading the project, you'll identify and document appropriate transport-related & transmission-related requirements for inclusion. You will provide clarifications in response to questions from the prospective suppliers, to attend presentations given by the prospective suppliers, to evaluate / rate the responses of the prospective suppliers and to help convert the responses of the successful suppliers into contractual statements. To apply you will need All these examples MUST show on your CV Experience of supporting RFx activities (or other techno-commercial activities) in the capacity of Subject Matter Expert (SME) and subject lead. An understanding of 2G, 3G, 4G and 5G (NSA and SA) RAN architectures, including the network elements that are involved, the logical interfaces, the types of traffic that those interfaces carry and the ways in which RAN architectures are evolving (e.g. split-architecture models, O-RAN, vRAN, CUPS, etc.). An understanding of the access transport solutions that are typically used within a mobile operator's RAN (e.g. E-Line, IP VPN, etc.). A good working knowledge of Ethernet fundamentals (e.g. electrical and optical Ethernet interface specifications, frame structure, MAC addressing, Layer 2 switching, VLANs, etc.). A good working knowledge of IP fundamentals (e.g. packet structure, IP addressing, Layer 3 routing, VPNs, etc.). A good working knowledge of Ethernet and IP QoS mechanisms (i.e. PCP and DSCP marking, policing, classification, scheduling, congestion avoidance and shaping). An understanding of IP transport protocols (i.e. UDP, TCP, SCTP and RTP / RTCP). An understanding of transport-related synchronisation techniques (i.e. SyncE and ToP / PTP). An understanding of the IPsec architecture and protocols. Due to a high volume of applications, I am unable to call unsuitable applicants or those who have not put essential skills listed on their CV. If I have not responded to you within 2 days, please be advised your application has been unsuccessful. Sponsorship Right to work in the UK will be required and sponsored, or overseas candidates will not be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
RAN Transport Network Expert Contract role Inside IR35 £580 per day 6mths contract The Opportunity This is your opportunity to join one of the UKs major mobile network operators as they build the future of Radio networks Working with the Head of Mobile Network Architecture, your role will be as a Transport Network subject matter expert. You will be key contributor to the development of the 3- and 5-year RAN strategy plans This is a hybrid opportunity, but 1-2 days in Reading will be expected each week. Day to day You will work on; Defining the key requirements for the Transport Network RFI/RFPs Evaluating the responses of vendors in detail Identifying the gaps and strengths Challenging and propose amendments to Radio's current plans and thinking Work closely with vendors, review technical specifications and documents Key point of contact for providing expert support for internal high level stakeholders Your background: This role has a strong blend of technical and commercial skills. You will have subject matter expert level of experience on Transport and Transmission Network technologies and the vendor ecosystem You will have held a senior role that involves strong experience of supporting RFx activities. Strong communication and presentation skills and the ability to communicate complex technical ideas and concepts appropriately to audiences of varying technical background. The Next Steps: If this sounds like you, or you would like to find out more about this opportunity then you have three options; Call Stephen Morris at CRG TEC to find out more. We are really open about the role and opportunity and challenges, so if you need to find out more before committing, no problem! Contact Stephen Morris via LinkedIn, drop him a private message and he will get back to you If you are happy with what you have read so far, then send a copy of your CV to this advert and Stephen will give you a call to discuss further or at least get back to you if you don't quite hit the mark. Thanks Stephen
Sep 15, 2024
Full time
RAN Transport Network Expert Contract role Inside IR35 £580 per day 6mths contract The Opportunity This is your opportunity to join one of the UKs major mobile network operators as they build the future of Radio networks Working with the Head of Mobile Network Architecture, your role will be as a Transport Network subject matter expert. You will be key contributor to the development of the 3- and 5-year RAN strategy plans This is a hybrid opportunity, but 1-2 days in Reading will be expected each week. Day to day You will work on; Defining the key requirements for the Transport Network RFI/RFPs Evaluating the responses of vendors in detail Identifying the gaps and strengths Challenging and propose amendments to Radio's current plans and thinking Work closely with vendors, review technical specifications and documents Key point of contact for providing expert support for internal high level stakeholders Your background: This role has a strong blend of technical and commercial skills. You will have subject matter expert level of experience on Transport and Transmission Network technologies and the vendor ecosystem You will have held a senior role that involves strong experience of supporting RFx activities. Strong communication and presentation skills and the ability to communicate complex technical ideas and concepts appropriately to audiences of varying technical background. The Next Steps: If this sounds like you, or you would like to find out more about this opportunity then you have three options; Call Stephen Morris at CRG TEC to find out more. We are really open about the role and opportunity and challenges, so if you need to find out more before committing, no problem! Contact Stephen Morris via LinkedIn, drop him a private message and he will get back to you If you are happy with what you have read so far, then send a copy of your CV to this advert and Stephen will give you a call to discuss further or at least get back to you if you don't quite hit the mark. Thanks Stephen
IT Support Engineer / Technical Support EngineerIT Support Engineer / MSP Technical Support Technician. A Nailsea, Bristol based IT managed service firm need a IT Support Engineer / Technical Support Technician who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit. This is an ideal opportunity for a Level 2 technician looking to improve their breadth of experience and exposure and move towards Level 3. The ideal candidate will be an expert in all things Office 365.This role involves 1 week in 7 out of hours support for customers, with overtime paid.This role is based in the Nailsea office 5 days a week.You will need your own transportThe IT Support Analyst / Technical Support Technician responsibilities include: Troubleshooting Server and Desktop Operating Systems Supporting Office 365 Applications and Platforms Installing computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts / passwords etc. Responding within agreed SLA's to call-outs Prioritising and managing a range of open cases at any one time Establish working relationships with customers and suppliersThe IT Support Analyst / Technical Support Engineer will be self-motivated with strong communication skills and outstanding client- facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.Knowledge / experience should include: Thorough and current knowledge with Office 365, Active Directory, Exchange, Cloud, etc Understanding of Microsoft products like SQL,Teams, Sharepoint Excellent knowledge of Desktop and Office products A proven track record with ability to install, and support server level technology Ability to configure / fault-find technology to include: switches, firewalls, routers, internet connections, printers, wireless solutions, cabling issues The ability to work in a fast pasted, dynamic environment; prioritising and multi-tasking effectively Demonstrate expertise in all activities associated in the provision of a managed service. Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customer's systems.The IT Support Engineer / Tech Support salary is £31-38k + benefitsProactive People is an employment agency and employment business
Sep 15, 2024
Full time
IT Support Engineer / Technical Support EngineerIT Support Engineer / MSP Technical Support Technician. A Nailsea, Bristol based IT managed service firm need a IT Support Engineer / Technical Support Technician who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit. This is an ideal opportunity for a Level 2 technician looking to improve their breadth of experience and exposure and move towards Level 3. The ideal candidate will be an expert in all things Office 365.This role involves 1 week in 7 out of hours support for customers, with overtime paid.This role is based in the Nailsea office 5 days a week.You will need your own transportThe IT Support Analyst / Technical Support Technician responsibilities include: Troubleshooting Server and Desktop Operating Systems Supporting Office 365 Applications and Platforms Installing computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts / passwords etc. Responding within agreed SLA's to call-outs Prioritising and managing a range of open cases at any one time Establish working relationships with customers and suppliersThe IT Support Analyst / Technical Support Engineer will be self-motivated with strong communication skills and outstanding client- facing abilities. You will thrive under pressure and understand the need to deliver faultless customer service.Knowledge / experience should include: Thorough and current knowledge with Office 365, Active Directory, Exchange, Cloud, etc Understanding of Microsoft products like SQL,Teams, Sharepoint Excellent knowledge of Desktop and Office products A proven track record with ability to install, and support server level technology Ability to configure / fault-find technology to include: switches, firewalls, routers, internet connections, printers, wireless solutions, cabling issues The ability to work in a fast pasted, dynamic environment; prioritising and multi-tasking effectively Demonstrate expertise in all activities associated in the provision of a managed service. Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customer's systems.The IT Support Engineer / Tech Support salary is £31-38k + benefitsProactive People is an employment agency and employment business
Assistant Network Manager Abingdon £25k - £30k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Sep 12, 2024
Full time
Assistant Network Manager Abingdon £25k - £30k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Forseven, a revolutionary company is looking to transform the EV industry through cutting-edge technology and innovative engineering practices, are seeking a Senior Systems Engineer - Software and Electrical Architecture to join our highly skilled and dynamic Engineering Team . The role will operate in a hybrid capacity out of our offices in Leamington Spa where the successful candidate will have the opportunity to work alongside some of the most visionary minds in the automotive field. This is a rare and exciting opportunity to become part of a scale-up, where your contributions will play a crucial role in shaping the future of our forward-thinking company. With its rapid growth trajectory and dynamic nature, FORSEVEN offers you an exceptional platform to help drive strategy as we expand into new horizons. What you will do: Systems engineering with responsibility for concurrent engineering of the current range of Gordon Murray Technologies EV vehicles, focusing on Electrical Architectures and Software Systems. As part of a team, develop a model-based understanding of systems architecture and the interactions between different vehicle systems and functions, humans, and the environment, providing guidance and support to team members and external stakeholders. Working in collaboration with various stakeholders and technology partners, responsible for ensuring the definition and delivery of software-controlled vehicle functions across vehicle domains align with the overall vehicle Electrical Architecture and technical roadmaps. This includes authoring function description documents, logical architectural diagrams, requirements, test specifications, etc. Apply systems architecture principles to support the development of electrical architecture within the unique constraint spaces defined for each program. Participate in analysis and reviews to ensure that the vehicle systems meet applicable quality, safety, security, and legal requirements. Develop requirements and interface definitions (including network definitions) for subsystems and components, ranging from simple binary functions to complex distributed functions. Manage engineering changes and issues that occur during the engineering lifecycle. Use engineering design artefacts to perform impact and root cause analyses of issues understanding the impact on vehicle systems, and work with stakeholders and domain experts to ensure timely solutions. Who are you: Relevant experience of systems engineering delivering multiple programs within an automotive, aerospace or e-mobility engineering environment. Demonstrable understanding of domain and zonal electrical architectures, vehicle functions, networks and diagnostic technologies. Experience with model-based systems engineering methods, languages and tools such as SysML, Capella, ArchiMate , Preevision, etc. Demonstrable experience delivering vehicle functions, from definition to validation. Extensive experience generating and analysing requirements. Working knowledge of requirements management tools, Polarion, Doors, etc. Working knowledge of software architectures, development methodologies, test and validation strategies, and development environments. Extensive experience of project engineering with multiple Tier 1 suppliers and technology partners, preparation of technical documentation and project reports. Experience of delivery within lean and/or agile engineering frameworks and full product lifecycle activities. Experience with Functional Safety and Cybersecurity standards, as well as familiarity with regulatory compliance processes. Articulate, self-motivated, and able to work well on own initiative. Possession of a Systems Engineering, Software Engineering, Automotive or similar honours degree. Other recognised qualifications combined with relevant experience will be considered. Possession of INCOSE CSEP or ASEP would be advantageous. Full driving license is essential and no visa or other restrictions for working in the UK or travelling abroad. About us and our culture At Forseven, we are more than just a team of professionals; we are dynamic innovators, visionary collaborators and trailblazers who believe in making a difference. Our passion lies in revolutionising the electric vehicle industry through our cutting-edge advancements and sustainable solutions that aim to transform the way transportation is perceived. Currently operating under stealth mode, our focus is entirely directed towards achieving excellence as pioneers in creating sustainable mobility solutions which will help shape the future of transportation. We're looking for enlightened individuals who possess an unwavering passion, relentless drive, and insatiable curiosity to question conventional norms and push beyond perceived limitations. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Sep 12, 2024
Full time
Forseven, a revolutionary company is looking to transform the EV industry through cutting-edge technology and innovative engineering practices, are seeking a Senior Systems Engineer - Software and Electrical Architecture to join our highly skilled and dynamic Engineering Team . The role will operate in a hybrid capacity out of our offices in Leamington Spa where the successful candidate will have the opportunity to work alongside some of the most visionary minds in the automotive field. This is a rare and exciting opportunity to become part of a scale-up, where your contributions will play a crucial role in shaping the future of our forward-thinking company. With its rapid growth trajectory and dynamic nature, FORSEVEN offers you an exceptional platform to help drive strategy as we expand into new horizons. What you will do: Systems engineering with responsibility for concurrent engineering of the current range of Gordon Murray Technologies EV vehicles, focusing on Electrical Architectures and Software Systems. As part of a team, develop a model-based understanding of systems architecture and the interactions between different vehicle systems and functions, humans, and the environment, providing guidance and support to team members and external stakeholders. Working in collaboration with various stakeholders and technology partners, responsible for ensuring the definition and delivery of software-controlled vehicle functions across vehicle domains align with the overall vehicle Electrical Architecture and technical roadmaps. This includes authoring function description documents, logical architectural diagrams, requirements, test specifications, etc. Apply systems architecture principles to support the development of electrical architecture within the unique constraint spaces defined for each program. Participate in analysis and reviews to ensure that the vehicle systems meet applicable quality, safety, security, and legal requirements. Develop requirements and interface definitions (including network definitions) for subsystems and components, ranging from simple binary functions to complex distributed functions. Manage engineering changes and issues that occur during the engineering lifecycle. Use engineering design artefacts to perform impact and root cause analyses of issues understanding the impact on vehicle systems, and work with stakeholders and domain experts to ensure timely solutions. Who are you: Relevant experience of systems engineering delivering multiple programs within an automotive, aerospace or e-mobility engineering environment. Demonstrable understanding of domain and zonal electrical architectures, vehicle functions, networks and diagnostic technologies. Experience with model-based systems engineering methods, languages and tools such as SysML, Capella, ArchiMate , Preevision, etc. Demonstrable experience delivering vehicle functions, from definition to validation. Extensive experience generating and analysing requirements. Working knowledge of requirements management tools, Polarion, Doors, etc. Working knowledge of software architectures, development methodologies, test and validation strategies, and development environments. Extensive experience of project engineering with multiple Tier 1 suppliers and technology partners, preparation of technical documentation and project reports. Experience of delivery within lean and/or agile engineering frameworks and full product lifecycle activities. Experience with Functional Safety and Cybersecurity standards, as well as familiarity with regulatory compliance processes. Articulate, self-motivated, and able to work well on own initiative. Possession of a Systems Engineering, Software Engineering, Automotive or similar honours degree. Other recognised qualifications combined with relevant experience will be considered. Possession of INCOSE CSEP or ASEP would be advantageous. Full driving license is essential and no visa or other restrictions for working in the UK or travelling abroad. About us and our culture At Forseven, we are more than just a team of professionals; we are dynamic innovators, visionary collaborators and trailblazers who believe in making a difference. Our passion lies in revolutionising the electric vehicle industry through our cutting-edge advancements and sustainable solutions that aim to transform the way transportation is perceived. Currently operating under stealth mode, our focus is entirely directed towards achieving excellence as pioneers in creating sustainable mobility solutions which will help shape the future of transportation. We're looking for enlightened individuals who possess an unwavering passion, relentless drive, and insatiable curiosity to question conventional norms and push beyond perceived limitations. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Cloud Security Engineer Location: Whiteley, Hampshire, UK Looking for an opportunity to make an impact? Role Overview: Leidos Corporate Group has an immediate opening for an experienced Cloud Security Engineer to join our Cyber Information Services team. In this role, you will work within the Security Platform Engineering and Operations organisation supporting various security aspects of Leidos enterprise and line of business cloud initiatives. The role focuses on developing and implementing Leidos' cloud defense strategy and balancing customer needs with security best practices. You will be expected to provide technical cybersecurity subject matter expertise spanning AWS, Azure, and Google infrastructure. Activities of this team include writing concept of operations (CONOPS), detailed design and deployment documentation for new capabilities and services, implementation of solutions, and supporting the on-going operations of cloud security solutions. Typical workflows range from individual tasks, leading small-scale projects, and participating in multi-disciplinary, multi-team projects to help Leidos meet its technology and security goals. Primary Responsibilities: Work on a team of motivated security engineers in designing, building, and deploying security capabilities for protecting Leidos cloud-based systems, networks, and information stores Act as a Cloud technical cybersecurity Subject Matter Expert (SME) to meet current and future security design, and architecture requirements for IaaS, PaaS, and SaaS implementations Provide expertise regarding cloud providers' capabilities, APIs, and shared security models Work closely with engineering team members across infrastructure teams and outside vendors to ensure that features and capabilities are delivered on-schedule and operated according to corporate service level agreements Work closely with the cloud management and platform security teams to improve existing solutions so they better meet the business' needs Work closely with the Cybersecurity Intelligence and Response Center to ensure the cloud security solutions are meeting the requirements for security event investigations Participate in enterprise projects and advocate security, architecture, and engineering best practices Develop documentation as in system design, concept of operations and architecture diagrams Develop cloud security technical roadmaps to drive constant cyber transformation and improvements in Leidos' defense posture Required Qualifications: Bachelor's Degree and strong relevant experience, including experience in an enterprise security or infrastructure engineering role. Additional relevant experience, training, and/or professional certifications will be considered in lieu of Bachelor's degree UK citizenship is required and eligible for Security Check (SC) clearance Demonstrated experience deploying/operating cloud security enterprise technologies Demonstrated experience deploying/operating Entra-ID/M365 security controls Demonstrated experience deploying/operating Microsoft Purview & Defender for Cloud controls Demonstrated experience with the capabilities and APIs of one major cloud provider (AWS, Azure, or Google). Strong emphasis on Azure IaaS Demonstrated experience managing identities between on-prem and cloud. Demonstrated experience managing, securing, and deploying Microsoft / Azure Business-to-Business (B2B) connections Demonstrated experience managing, securing, and deploying Azure Management Groups, Resource Groups, Subscriptions, and other common Azure services Fundamental understanding of networks and network protocols, TCP/IP, and common application layer protocols, on premises and cloud Foundational understanding of Cloud and off-premises security best practices Strong communication skills: person in this role must be able to successfully communicate with management personnel, technical personnel and third parties AWS Certified Cloud Practitioner or Microsoft Certified Azure Fundamentals certifications Preferred Qualifications: Special consideration will be given to candidates with any, or multiple, of the following qualifications: AWS Certified SysOps Administrator AWS Certified Solutions Architect AWS Certified Networking AWS Certified Security Specialty Microsoft Certified Azure Administrator Associate Microsoft Certified Azure Solutions Architect Experience within common enterprise cloud applications SaaS (M365, etc.) Experience maintaining cloud access security broker (CASB) solutions Experience managing multi-factor authentication for SaaS applications Experience obtaining and centralizing cloud audit data and associated capabilities Experience in programming and/or scripting desired Experience with cloud IaaS solutions such as Microsoft Azure or Amazon AWS Experience with PKI Experience with Microsoft Active Directory Fundamental knowledge of Leidos corporate IT (CIOS) services, capabilities, and offerings Experience with common Customer Service Management (CSM) tools (ServiceNow, Remedy, Salesforce) Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? We'd love to hear from you What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Sep 12, 2024
Full time
Cloud Security Engineer Location: Whiteley, Hampshire, UK Looking for an opportunity to make an impact? Role Overview: Leidos Corporate Group has an immediate opening for an experienced Cloud Security Engineer to join our Cyber Information Services team. In this role, you will work within the Security Platform Engineering and Operations organisation supporting various security aspects of Leidos enterprise and line of business cloud initiatives. The role focuses on developing and implementing Leidos' cloud defense strategy and balancing customer needs with security best practices. You will be expected to provide technical cybersecurity subject matter expertise spanning AWS, Azure, and Google infrastructure. Activities of this team include writing concept of operations (CONOPS), detailed design and deployment documentation for new capabilities and services, implementation of solutions, and supporting the on-going operations of cloud security solutions. Typical workflows range from individual tasks, leading small-scale projects, and participating in multi-disciplinary, multi-team projects to help Leidos meet its technology and security goals. Primary Responsibilities: Work on a team of motivated security engineers in designing, building, and deploying security capabilities for protecting Leidos cloud-based systems, networks, and information stores Act as a Cloud technical cybersecurity Subject Matter Expert (SME) to meet current and future security design, and architecture requirements for IaaS, PaaS, and SaaS implementations Provide expertise regarding cloud providers' capabilities, APIs, and shared security models Work closely with engineering team members across infrastructure teams and outside vendors to ensure that features and capabilities are delivered on-schedule and operated according to corporate service level agreements Work closely with the cloud management and platform security teams to improve existing solutions so they better meet the business' needs Work closely with the Cybersecurity Intelligence and Response Center to ensure the cloud security solutions are meeting the requirements for security event investigations Participate in enterprise projects and advocate security, architecture, and engineering best practices Develop documentation as in system design, concept of operations and architecture diagrams Develop cloud security technical roadmaps to drive constant cyber transformation and improvements in Leidos' defense posture Required Qualifications: Bachelor's Degree and strong relevant experience, including experience in an enterprise security or infrastructure engineering role. Additional relevant experience, training, and/or professional certifications will be considered in lieu of Bachelor's degree UK citizenship is required and eligible for Security Check (SC) clearance Demonstrated experience deploying/operating cloud security enterprise technologies Demonstrated experience deploying/operating Entra-ID/M365 security controls Demonstrated experience deploying/operating Microsoft Purview & Defender for Cloud controls Demonstrated experience with the capabilities and APIs of one major cloud provider (AWS, Azure, or Google). Strong emphasis on Azure IaaS Demonstrated experience managing identities between on-prem and cloud. Demonstrated experience managing, securing, and deploying Microsoft / Azure Business-to-Business (B2B) connections Demonstrated experience managing, securing, and deploying Azure Management Groups, Resource Groups, Subscriptions, and other common Azure services Fundamental understanding of networks and network protocols, TCP/IP, and common application layer protocols, on premises and cloud Foundational understanding of Cloud and off-premises security best practices Strong communication skills: person in this role must be able to successfully communicate with management personnel, technical personnel and third parties AWS Certified Cloud Practitioner or Microsoft Certified Azure Fundamentals certifications Preferred Qualifications: Special consideration will be given to candidates with any, or multiple, of the following qualifications: AWS Certified SysOps Administrator AWS Certified Solutions Architect AWS Certified Networking AWS Certified Security Specialty Microsoft Certified Azure Administrator Associate Microsoft Certified Azure Solutions Architect Experience within common enterprise cloud applications SaaS (M365, etc.) Experience maintaining cloud access security broker (CASB) solutions Experience managing multi-factor authentication for SaaS applications Experience obtaining and centralizing cloud audit data and associated capabilities Experience in programming and/or scripting desired Experience with cloud IaaS solutions such as Microsoft Azure or Amazon AWS Experience with PKI Experience with Microsoft Active Directory Fundamental knowledge of Leidos corporate IT (CIOS) services, capabilities, and offerings Experience with common Customer Service Management (CSM) tools (ServiceNow, Remedy, Salesforce) Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? We'd love to hear from you What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
2nd Line Technician Esher 30k - 32k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Sep 11, 2024
Full time
2nd Line Technician Esher 30k - 32k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
2nd Line Technician Esher £30k - £32k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Sep 11, 2024
Full time
2nd Line Technician Esher £30k - £32k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty Day-to-Day Responsibilities: Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take responsibility/ownership for support queries from start to finish, escalating if necessary. Develop strong working relationships with customers and third-party partners. Contribute to Project Work & new customer on-boardings when required. What You'll Bring: Gained experience of working within an MSP or similar environment, for a minimum of two/three years. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both verbal and written. A believer in the art of communication. Comfortable with working some (paid) overtime periodically, as is the nature of working within IT. Harbour a natural curiosity and passion for technology Ready for this career-defining opportunity? Apply now and make your mark in IT! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Sep 11, 2024
Full time
Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £40,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty Day-to-Day Responsibilities: Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take responsibility/ownership for support queries from start to finish, escalating if necessary. Develop strong working relationships with customers and third-party partners. Contribute to Project Work & new customer on-boardings when required. What You'll Bring: Gained experience of working within an MSP or similar environment, for a minimum of two/three years. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both verbal and written. A believer in the art of communication. Comfortable with working some (paid) overtime periodically, as is the nature of working within IT. Harbour a natural curiosity and passion for technology Ready for this career-defining opportunity? Apply now and make your mark in IT! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Flint are looking for a IP Design Lead to join one of our clients in the UK on a perm basis. Duration: Permanent Salary exp: £neg. depending on experience What you will be doing: Provide technical leadership across the domain, establish design best practice. Oversee design activities across the domain to ensure component designs integrate and interoperate cohesively and that current activities align with strategic network evolution goals. Analyse and inform technical projects, ensuring planned deliveries are achievable, that they call on the most appropriate technical options available and are effectively managing risks and issues. maintain a portfolio of 12-24 month improvement activities that will inform the budgetary and workstack management cycles. Using a mixture of deep domain specific technical knowledge, substantial experience of successful delivery and generic analytical/logical skills, coach more junior members of the team and play a formative role in their development. Advise line managers on all technical aspects of project resourcing, individual team member development and feedback on staff and team. Coordinate the portfolio of activities across the technical domain to optimise overall delivery plans. Provide design authority for complex solutions platforms. Skills Required for the Role: Technical experience: Design expertise in IP/MPLS/mobile technologies and complex design solutions in network technology domain. Recognised for technology design leadership. In depth knowledge of IP routing and switching technologies. In depth knowledge of mobile network architecture and IP transport solutions for securely connecting mobile network elements and service platforms. In depth knowledge of quality of service and OAM mechanisms in packet switched data networks. Evidence of strong mentoring and coaching skills. Evidence of driving the technical development of a team in a rapidly changing market place. Ability to manage vendors to ensure timely and cost-effective delivery of solutions. Good communication skills with internal and external teams/customers, including the ability to articulate ideas in basic financial terms. Knowledge of IP/MPLS technologies. Knowledge of data centre networking and network virtualisation. An appreciation of fixed broadband and voice network architectures and associated technologies. Knowledge of evolving industry trends, best practice and customer requirements in the telecoms arena.
Sep 10, 2024
Full time
Flint are looking for a IP Design Lead to join one of our clients in the UK on a perm basis. Duration: Permanent Salary exp: £neg. depending on experience What you will be doing: Provide technical leadership across the domain, establish design best practice. Oversee design activities across the domain to ensure component designs integrate and interoperate cohesively and that current activities align with strategic network evolution goals. Analyse and inform technical projects, ensuring planned deliveries are achievable, that they call on the most appropriate technical options available and are effectively managing risks and issues. maintain a portfolio of 12-24 month improvement activities that will inform the budgetary and workstack management cycles. Using a mixture of deep domain specific technical knowledge, substantial experience of successful delivery and generic analytical/logical skills, coach more junior members of the team and play a formative role in their development. Advise line managers on all technical aspects of project resourcing, individual team member development and feedback on staff and team. Coordinate the portfolio of activities across the technical domain to optimise overall delivery plans. Provide design authority for complex solutions platforms. Skills Required for the Role: Technical experience: Design expertise in IP/MPLS/mobile technologies and complex design solutions in network technology domain. Recognised for technology design leadership. In depth knowledge of IP routing and switching technologies. In depth knowledge of mobile network architecture and IP transport solutions for securely connecting mobile network elements and service platforms. In depth knowledge of quality of service and OAM mechanisms in packet switched data networks. Evidence of strong mentoring and coaching skills. Evidence of driving the technical development of a team in a rapidly changing market place. Ability to manage vendors to ensure timely and cost-effective delivery of solutions. Good communication skills with internal and external teams/customers, including the ability to articulate ideas in basic financial terms. Knowledge of IP/MPLS technologies. Knowledge of data centre networking and network virtualisation. An appreciation of fixed broadband and voice network architectures and associated technologies. Knowledge of evolving industry trends, best practice and customer requirements in the telecoms arena.
Introduction A leading provider of Education ICT solutions is seeking an Assistant Network Manager to join the managed service team. The organisation brings together a team with over seventy-five years of collective experience, specialising in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK. Key Tasks 1. ICT Support Service On-Site Under the Guidance of the Network Manager : Provide specialised ICT support to ensure the school/centre maintains high-quality learning facilities. Second-in-Command : Act as the deputy to the Network Manager and, if working for a Trust Network Manager, potentially lead the satellite site, requiring the ability to work independently. Support Staff and Pupils : Use specialised skills, training, and experience to support the ICT needs of the school/centre s staff and pupils. Maintenance of Equipment : Ensure specialist equipment is maintained for quality and safety, perform repairs/modifications within your capabilities, and arrange for external repairs as necessary. Demonstrate and Assist : Help in the safe and effective use of specialist equipment/materials. Provide Advice and Guidance : Offer specialist advice and guidance to the school/centre as required. Effective Communication : Communicate technical information effectively, both verbally and in writing, at an appropriate level for the audience. Implement Work Programs : Follow agreed-upon work programs and practices under the guidance of senior staff. Stock Management : Monitor and manage stock within an agreed budget, catalogue resources, and conduct audits as needed. Policy Compliance : Adhere to policies and procedures related to child protection, health, safety, security, and confidentiality, and report concerns appropriately. Mentor Junior Colleagues : Guide and support junior colleagues. Data Protection : Ensure compliance with the Data Protection Act 1984 regarding the security, accuracy, and relevance of personal data held on systems, and ensure administrative and financial processes comply with this act. 2. Technical Expertise Hardware Setup : Connect and check hardware for normal operation. Desktop Environment : Set up a suitable desktop environment for standalone or networked PCs. Software Installation : Install simple software applications as required. Networked PCs : Perform basic setup and checks for networked PCs. User Accounts Maintenance : Perform basic maintenance tasks for user accounts. Intranet Updates : Use simple utilities to update information on the intranet. Network Monitoring : Follow instructions to run basic network monitoring reports or utilities. 3. Processes Acceptance Testing : Follow acceptance test procedures on new ICT equipment and report results appropriately. Record Updates : Update records of installed hardware and software. Software Library Maintenance : Maintain a software library and store original copies of installed applications. Equipment Transportation : Transfer and transport IT equipment to required areas or rooms within the site. Disaster Recovery : Follow processes and tasks described in the school s disaster recovery and maintenance plans. Backup and Virus Protection : Follow instructions to implement school backup and virus protection procedures. Support Log Management : Accurately record support requests in a log, retrieve details of previous requests if an enquiry is made. Support Investigation : Investigate support requests, record diagnostic information, and either resolve or escalate as appropriate. Task Time Recording : Record the time spent on tasks and compare it to expectations/allocation as appropriate. 4. Checks Regular System Checks : Perform regular checks on client systems, including but not limited to: Disk space Backup Event logs Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 5. Holiday Work Project Teams : Potential to be called out to work in project teams during holidays. 6. Other Tasks Monitor Responsibilities : Actively monitor school, LEA/LA, and legal responsibilities. Develop H&S Procedures : Develop relevant health and safety procedures and ensure all ICT users follow appropriate practices. Self-Regulation : Ability to self-regulate. Additional Tasks : Perform any other tasks deemed appropriate by the Technical Management Team or Company Directors. Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree/Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or equivalent, demonstrable experience. Other specialist IT qualifications, such a
Sep 09, 2024
Full time
Introduction A leading provider of Education ICT solutions is seeking an Assistant Network Manager to join the managed service team. The organisation brings together a team with over seventy-five years of collective experience, specialising in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK. Key Tasks 1. ICT Support Service On-Site Under the Guidance of the Network Manager : Provide specialised ICT support to ensure the school/centre maintains high-quality learning facilities. Second-in-Command : Act as the deputy to the Network Manager and, if working for a Trust Network Manager, potentially lead the satellite site, requiring the ability to work independently. Support Staff and Pupils : Use specialised skills, training, and experience to support the ICT needs of the school/centre s staff and pupils. Maintenance of Equipment : Ensure specialist equipment is maintained for quality and safety, perform repairs/modifications within your capabilities, and arrange for external repairs as necessary. Demonstrate and Assist : Help in the safe and effective use of specialist equipment/materials. Provide Advice and Guidance : Offer specialist advice and guidance to the school/centre as required. Effective Communication : Communicate technical information effectively, both verbally and in writing, at an appropriate level for the audience. Implement Work Programs : Follow agreed-upon work programs and practices under the guidance of senior staff. Stock Management : Monitor and manage stock within an agreed budget, catalogue resources, and conduct audits as needed. Policy Compliance : Adhere to policies and procedures related to child protection, health, safety, security, and confidentiality, and report concerns appropriately. Mentor Junior Colleagues : Guide and support junior colleagues. Data Protection : Ensure compliance with the Data Protection Act 1984 regarding the security, accuracy, and relevance of personal data held on systems, and ensure administrative and financial processes comply with this act. 2. Technical Expertise Hardware Setup : Connect and check hardware for normal operation. Desktop Environment : Set up a suitable desktop environment for standalone or networked PCs. Software Installation : Install simple software applications as required. Networked PCs : Perform basic setup and checks for networked PCs. User Accounts Maintenance : Perform basic maintenance tasks for user accounts. Intranet Updates : Use simple utilities to update information on the intranet. Network Monitoring : Follow instructions to run basic network monitoring reports or utilities. 3. Processes Acceptance Testing : Follow acceptance test procedures on new ICT equipment and report results appropriately. Record Updates : Update records of installed hardware and software. Software Library Maintenance : Maintain a software library and store original copies of installed applications. Equipment Transportation : Transfer and transport IT equipment to required areas or rooms within the site. Disaster Recovery : Follow processes and tasks described in the school s disaster recovery and maintenance plans. Backup and Virus Protection : Follow instructions to implement school backup and virus protection procedures. Support Log Management : Accurately record support requests in a log, retrieve details of previous requests if an enquiry is made. Support Investigation : Investigate support requests, record diagnostic information, and either resolve or escalate as appropriate. Task Time Recording : Record the time spent on tasks and compare it to expectations/allocation as appropriate. 4. Checks Regular System Checks : Perform regular checks on client systems, including but not limited to: Disk space Backup Event logs Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 5. Holiday Work Project Teams : Potential to be called out to work in project teams during holidays. 6. Other Tasks Monitor Responsibilities : Actively monitor school, LEA/LA, and legal responsibilities. Develop H&S Procedures : Develop relevant health and safety procedures and ensure all ICT users follow appropriate practices. Self-Regulation : Ability to self-regulate. Additional Tasks : Perform any other tasks deemed appropriate by the Technical Management Team or Company Directors. Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree/Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or equivalent, demonstrable experience. Other specialist IT qualifications, such a
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. A fantastic new opportunity has become available for Cisco ACI Network Engineer with one of our Financial Services clients serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services based in Manchester. Role : Network Engineer (Migration) Location : Manchester (2 Days week Onsite) Duration : 3 Months potential for extension Rate: Circa 450/Day Status : Inside IR35 Experience and Skills required : Experience within CISCO or Nexus. Build network configuration for each migration. Worked in Switches, Firewall and Checkpoint. Work with vendors, partners teams on migration strategy. Prepare, deploy, and collaborate all network related build and migration activities at HLW and WOK Prepare network documentation. Allocate IP space for each migration. Experience in Palo Alto integration. Responsibilities: Validate with customer and stake holders during and after migration to ensure workloads/apps are successfully migrated. Build network configuration for each migration. Collaborate with DCS on cabling and placement of network infrastructure for each BU. Work with transport and carriers on any circuit related activities. requests for onboarding, IPS, IDIP monitoring and submit change control for each phase of migration. Work with network governance on approach and approval of migrations. Implement and configure network devices during approved change window. Perform testing and validation of network devices. Work with customer on port mapping and network assignments of applications and end hosts. Support other TSG teams for access and connectivity to network. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Sep 09, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. A fantastic new opportunity has become available for Cisco ACI Network Engineer with one of our Financial Services clients serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services based in Manchester. Role : Network Engineer (Migration) Location : Manchester (2 Days week Onsite) Duration : 3 Months potential for extension Rate: Circa 450/Day Status : Inside IR35 Experience and Skills required : Experience within CISCO or Nexus. Build network configuration for each migration. Worked in Switches, Firewall and Checkpoint. Work with vendors, partners teams on migration strategy. Prepare, deploy, and collaborate all network related build and migration activities at HLW and WOK Prepare network documentation. Allocate IP space for each migration. Experience in Palo Alto integration. Responsibilities: Validate with customer and stake holders during and after migration to ensure workloads/apps are successfully migrated. Build network configuration for each migration. Collaborate with DCS on cabling and placement of network infrastructure for each BU. Work with transport and carriers on any circuit related activities. requests for onboarding, IPS, IDIP monitoring and submit change control for each phase of migration. Work with network governance on approach and approval of migrations. Implement and configure network devices during approved change window. Perform testing and validation of network devices. Work with customer on port mapping and network assignments of applications and end hosts. Support other TSG teams for access and connectivity to network. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take responsibility/ownership for support queries from start to finish, escalating if necessary. Develop strong working relationships with customers and third-party partners. Contribute to Project Work & new customer on-boardings when required. What You ll Bring Gained experience of working within an MSP or similar environment, for a minimum of two/three years. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both verbal and written. A believer in the art of communication. Comfortable with working some (paid) overtime periodically, as is the nature of working within IT. Harbour a natural curiosity and passion for technology Ready for this career-defining opportunity? Apply now and make your mark in IT! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Sep 09, 2024
Full time
Are you a capable, high-energy technician looking to make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company laptop - Training opportunities - Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take responsibility/ownership for support queries from start to finish, escalating if necessary. Develop strong working relationships with customers and third-party partners. Contribute to Project Work & new customer on-boardings when required. What You ll Bring Gained experience of working within an MSP or similar environment, for a minimum of two/three years. Possess a good understanding of; Microsoft Windows based technologies (i.e. Active Directory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with an eagle eye for detail. Superb communication skills, both verbal and written. A believer in the art of communication. Comfortable with working some (paid) overtime periodically, as is the nature of working within IT. Harbour a natural curiosity and passion for technology Ready for this career-defining opportunity? Apply now and make your mark in IT! For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Assistant Network Manager Abingdon 25k - 30k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Sep 09, 2024
Full time
Assistant Network Manager Abingdon 25k - 30k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
RAN Transport Network Expert Contract role Inside IR35 580 per day 6mths contract The Opportunity This is your opportunity to join one of the UKs major mobile network operators as they build the future of Radio networks Working with the Head of Mobile Network Architecture, your role will be as a Transport Network subject matter expert. You will be key contributor to the development of the 3- and 5-year RAN strategy plans This is a hybrid opportunity, but 1-2 days in Reading will be expected each week. Day to day You will work on; Defining the key requirements for the Transport Network RFI/RFPs Evaluating the responses of vendors in detail Identifying the gaps and strengths Challenging and propose amendments to Radio's current plans and thinking Work closely with vendors, review technical specifications and documents Key point of contact for providing expert support for internal high level stakeholders Your background: This role has a strong blend of technical and commercial skills. You will have subject matter expert level of experience on Transport and Transmission Network technologies and the vendor ecosystem You will have held a senior role that involves strong experience of supporting RFx activities. Strong communication and presentation skills and the ability to communicate complex technical ideas and concepts appropriately to audiences of varying technical background. The Next Steps: If this sounds like you, or you would like to find out more about this opportunity then you have three options; Call Stephen Morris at CRG TEC to find out more. We are really open about the role and opportunity and challenges, so if you need to find out more before committing, no problem! Contact Stephen Morris via LinkedIn, drop him a private message and he will get back to you If you are happy with what you have read so far, then send a copy of your CV to this advert and Stephen will give you a call to discuss further or at least get back to you if you don't quite hit the mark. Thanks Stephen
Sep 09, 2024
Contractor
RAN Transport Network Expert Contract role Inside IR35 580 per day 6mths contract The Opportunity This is your opportunity to join one of the UKs major mobile network operators as they build the future of Radio networks Working with the Head of Mobile Network Architecture, your role will be as a Transport Network subject matter expert. You will be key contributor to the development of the 3- and 5-year RAN strategy plans This is a hybrid opportunity, but 1-2 days in Reading will be expected each week. Day to day You will work on; Defining the key requirements for the Transport Network RFI/RFPs Evaluating the responses of vendors in detail Identifying the gaps and strengths Challenging and propose amendments to Radio's current plans and thinking Work closely with vendors, review technical specifications and documents Key point of contact for providing expert support for internal high level stakeholders Your background: This role has a strong blend of technical and commercial skills. You will have subject matter expert level of experience on Transport and Transmission Network technologies and the vendor ecosystem You will have held a senior role that involves strong experience of supporting RFx activities. Strong communication and presentation skills and the ability to communicate complex technical ideas and concepts appropriately to audiences of varying technical background. The Next Steps: If this sounds like you, or you would like to find out more about this opportunity then you have three options; Call Stephen Morris at CRG TEC to find out more. We are really open about the role and opportunity and challenges, so if you need to find out more before committing, no problem! Contact Stephen Morris via LinkedIn, drop him a private message and he will get back to you If you are happy with what you have read so far, then send a copy of your CV to this advert and Stephen will give you a call to discuss further or at least get back to you if you don't quite hit the mark. Thanks Stephen
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based with the capacity for hybrid working 2 days per week. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Sep 09, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based with the capacity for hybrid working 2 days per week. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Job Title: Programme Manager - Transport and Mobility Location: London / Hybrid Salary : 32,000 - 44,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. Job Type: Full time, Permanent techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of what digital technology can achieve. With over 1000 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government, and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world. techUK's Smart Infrastructure and Systems Programme is the champion for smart infrastructure deployment in the UK and for companies operating in that supply chain abroad. It is made up of three areas: Energy & Utilities, Transport, and Digital Twins. The Transport and Mobility group aim is to deliver a digitally enabled, interoperable, integrated, and inclusive transport network that connects people and services with multiple modes of mobility. This programme's focus is to improve the regulatory environment of the wider mobility services ecosystem by working together with Government and engaging with industry around priorities and key challenges. Role Purpose: This role reports to the Head of Smart Infrastructure and Systems and is a great opportunity to work together with leading industry tech firms and engage closely with government. The successful candidate will need to have, or a propensity to develop quickly, a good understanding of the opportunities for tech applications in transport, and where members can work collectively to understand and enhance those opportunities. This role requires someone who has the communication skills, confidence and drive to grow their own profile and that of techUK. It will require working with companies driving the development of leading-edge technologies and working to a senior level in a multi-stakeholder environment. Key Responsibilities: Take ownership of techUK Intelligent Transport & Mobility Working Group and Self-Driving Vehicles Working Group Work together with members and government to identify key priorities in the sectors, identify where policy reform is required and build consensus-based positions Respond to Government consultations as appropriate and build and sustain positive working relationships with policy officials in organisations including the Department for Transport, Centre for Connected and Autonomous Vehicles, Network Rail, National Highways and relevant regulators including DVSA, IVS and VCA Proactively generate ideas and deliver exciting industry events, including managing techUK's flagship 'Mobilise' conference every March Independently run meetings, including Working Group meetings chairing virtual and in-person briefing events, and arranging workshops and roundtables Create cross-fertilisation opportunities with other programmes within techUK such as cybersecurity, AI, data and ethics and public affairs Promote the programme through insights, opinions, social media and PR activities Create content in the form of reports or collateral that adds value to members and the sector Represent techUK at strategic advisory groups led by government Assist the Head of Programme in new member recruitment Skills, Knowledge and Expertise: Core Competencies: Good organisation skills and attention to detail Excellent written and verbal communication skills with the ability to get to grips with complex technical information and communicate this effectively to a range of audiences A team player who is comfortable working with senior individuals in Industry and within government Comfortable with public speaking A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines Capability to use the tools and technologies techUK provides, including but not limited to Microsoft Office, CRM, Social Media, Web tools and home working software Essential Knowledge and Experience: Experience of managing relationships with a diverse range of stakeholders Strong interest and knowledge in technology, innovation and the transport sector Demonstrates a broad understanding of the role of trade bodies Good understanding of relevant regulation and policy work Knowledge of government and civil service work Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Health and Social Care Project Manager, Health and Social Care, Project Manager, Health and Social Care Technology, Technology Programme Manager, Public Sector Project Manager, Public Affairs Programme Manager may also be considered for this role.
Sep 09, 2024
Full time
Job Title: Programme Manager - Transport and Mobility Location: London / Hybrid Salary : 32,000 - 44,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. Job Type: Full time, Permanent techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of what digital technology can achieve. With over 1000 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government, and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world. techUK's Smart Infrastructure and Systems Programme is the champion for smart infrastructure deployment in the UK and for companies operating in that supply chain abroad. It is made up of three areas: Energy & Utilities, Transport, and Digital Twins. The Transport and Mobility group aim is to deliver a digitally enabled, interoperable, integrated, and inclusive transport network that connects people and services with multiple modes of mobility. This programme's focus is to improve the regulatory environment of the wider mobility services ecosystem by working together with Government and engaging with industry around priorities and key challenges. Role Purpose: This role reports to the Head of Smart Infrastructure and Systems and is a great opportunity to work together with leading industry tech firms and engage closely with government. The successful candidate will need to have, or a propensity to develop quickly, a good understanding of the opportunities for tech applications in transport, and where members can work collectively to understand and enhance those opportunities. This role requires someone who has the communication skills, confidence and drive to grow their own profile and that of techUK. It will require working with companies driving the development of leading-edge technologies and working to a senior level in a multi-stakeholder environment. Key Responsibilities: Take ownership of techUK Intelligent Transport & Mobility Working Group and Self-Driving Vehicles Working Group Work together with members and government to identify key priorities in the sectors, identify where policy reform is required and build consensus-based positions Respond to Government consultations as appropriate and build and sustain positive working relationships with policy officials in organisations including the Department for Transport, Centre for Connected and Autonomous Vehicles, Network Rail, National Highways and relevant regulators including DVSA, IVS and VCA Proactively generate ideas and deliver exciting industry events, including managing techUK's flagship 'Mobilise' conference every March Independently run meetings, including Working Group meetings chairing virtual and in-person briefing events, and arranging workshops and roundtables Create cross-fertilisation opportunities with other programmes within techUK such as cybersecurity, AI, data and ethics and public affairs Promote the programme through insights, opinions, social media and PR activities Create content in the form of reports or collateral that adds value to members and the sector Represent techUK at strategic advisory groups led by government Assist the Head of Programme in new member recruitment Skills, Knowledge and Expertise: Core Competencies: Good organisation skills and attention to detail Excellent written and verbal communication skills with the ability to get to grips with complex technical information and communicate this effectively to a range of audiences A team player who is comfortable working with senior individuals in Industry and within government Comfortable with public speaking A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines Capability to use the tools and technologies techUK provides, including but not limited to Microsoft Office, CRM, Social Media, Web tools and home working software Essential Knowledge and Experience: Experience of managing relationships with a diverse range of stakeholders Strong interest and knowledge in technology, innovation and the transport sector Demonstrates a broad understanding of the role of trade bodies Good understanding of relevant regulation and policy work Knowledge of government and civil service work Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Health and Social Care Project Manager, Health and Social Care, Project Manager, Health and Social Care Technology, Technology Programme Manager, Public Sector Project Manager, Public Affairs Programme Manager may also be considered for this role.
