We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
05/12/2025
Full time
We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
05/12/2025
Full time
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. Liaising with the outsourced IT Provider. Reviewing the outstanding support tickets and escalating as required. Maintaining the IT Asset Register and equipment Assisting in the Starter and Leaver process. Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile Strong experience of working with Microsoft 365 and SharePoint. Experience of managing specialist external providers. Demonstrable recent experience of IT support, SharePoint administration and Asset Management. Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. Experience of training staff in use of standard software Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures. Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
05/12/2025
Full time
The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. Liaising with the outsourced IT Provider. Reviewing the outstanding support tickets and escalating as required. Maintaining the IT Asset Register and equipment Assisting in the Starter and Leaver process. Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile Strong experience of working with Microsoft 365 and SharePoint. Experience of managing specialist external providers. Demonstrable recent experience of IT support, SharePoint administration and Asset Management. Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. Experience of training staff in use of standard software Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures. Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
The Head of Release Management will oversee and coordinate the release processes for the technology department within the financial services industry. This role is based in London and requires strong expertise in managing technology releases effectively. Client Details The company is a well-established organisation within the financial services industry with a large and professional team. Description Strategy & Governance Define the multi-year roadmap and develop and implement a Release Management strategy aligned with business objectives, technology roadmap, and regulatory requirements. Design, hire, and manage the structure of the team, leveraging both internal staff and external vendors, optimising the balance between cost-efficiency and delivery speed. Align with business objectives, regulatory requirements, and technology roadmaps. Establish governance frameworks, policies, and standards for release planning, environment lifecycle, and compliance. Define and maintain audit-ready controls for release management. Partner with other technology teams to drive DevOps adoption, automation, and continuous delivery practices. Release Management Own the release calendar, governance framework, and readiness checkpoints. Oversee planning, coordination, and execution of releases across multiple platforms. Establish Quality metrics (e.g DORA) and KPIs (e.g., release quality, deployment frequency, change success rate, MTTR) and monitor performance. Serve as the primary point of contact for internal and external auditors regarding the release management process, providing evidence of control adherence, automated audit trails, and policy enforcement. Environment Management Define and enforce environment lifecycle policies (provisioning, refresh, decommissioning). Ensure non-production environments are available, stable, and compliant with security and data privacy standards. Oversee data refresh and masking processes to meet GDPR and regulatory requirements. Prevent configuration drift and maintain parity with production where required. Governance & Compliance Ensure compliance with Digital Operational Resilience Act ICT change management, ISO 27001, and internal audit requirements. Maintain documentation and evidence for regulatory inspections and audits. Conduct risk assessments for releases and environment changes; implement mitigation plans. Stakeholder Engagement Act as the primary escalation point for release and environment issues. Engage with business leaders, product owners, and technology teams to align priorities and resolve conflicts. Manage relationships with third-party vendors and service providers for environment and release services. Team Leadership Build and lead a high-performing team of release managers, environment coordinators, and analysts. Foster a culture of collaboration, accountability, and continuous improvement. Develop capability through training, mentoring, and succession planning. Miscellaneous Developing skills pertinent to role. Undertaking other reasonable tasks at the discretion of the Head of Section and Gro Profile A successful Head of Release Management should have: Domain Knowledge: Extensive experience in release and environment management within banking or regulated industries managing a global, enterprise-level function and proven ability to manage complex dependencies across multiple programmes with excellent stakeholder management, communication, and leadership skills. Financial Sector Experience: Deep experience in a senior technology leadership role within a highly regulated financial services institution, demonstrating fluency with banking compliance and audit cycles. Leadership: Proven ability to drive large-scale cultural and technological change across diverse and sometimes conflicting product and operations teams. Technical Acumen: Strategic understanding of modern software architecture (microservices), CI/CD toolchains, DevOps principles, and large-scale environment virtualisation/containerisation technologies (e.g., Kubernetes). Regulatory Knowledge: Understanding of compliance requirements related to IT Release or Change Management practices, such as DORA, FCA/PRA, ISO standards). Methodologies: Experience with scaled agile frameworks (e.g., SAFe) and other SDLC methodologies Job Offer Daily rate of £869 a day inside IR35. Opportunity to contribute to high-impact projects within the financial services industry. Be part of a professional and supportive technology team. If you are ready to take on this exciting opportunity as Head of Release Management, apply now to join a leading organisation in the financial services sector in London
04/12/2025
Seasonal
The Head of Release Management will oversee and coordinate the release processes for the technology department within the financial services industry. This role is based in London and requires strong expertise in managing technology releases effectively. Client Details The company is a well-established organisation within the financial services industry with a large and professional team. Description Strategy & Governance Define the multi-year roadmap and develop and implement a Release Management strategy aligned with business objectives, technology roadmap, and regulatory requirements. Design, hire, and manage the structure of the team, leveraging both internal staff and external vendors, optimising the balance between cost-efficiency and delivery speed. Align with business objectives, regulatory requirements, and technology roadmaps. Establish governance frameworks, policies, and standards for release planning, environment lifecycle, and compliance. Define and maintain audit-ready controls for release management. Partner with other technology teams to drive DevOps adoption, automation, and continuous delivery practices. Release Management Own the release calendar, governance framework, and readiness checkpoints. Oversee planning, coordination, and execution of releases across multiple platforms. Establish Quality metrics (e.g DORA) and KPIs (e.g., release quality, deployment frequency, change success rate, MTTR) and monitor performance. Serve as the primary point of contact for internal and external auditors regarding the release management process, providing evidence of control adherence, automated audit trails, and policy enforcement. Environment Management Define and enforce environment lifecycle policies (provisioning, refresh, decommissioning). Ensure non-production environments are available, stable, and compliant with security and data privacy standards. Oversee data refresh and masking processes to meet GDPR and regulatory requirements. Prevent configuration drift and maintain parity with production where required. Governance & Compliance Ensure compliance with Digital Operational Resilience Act ICT change management, ISO 27001, and internal audit requirements. Maintain documentation and evidence for regulatory inspections and audits. Conduct risk assessments for releases and environment changes; implement mitigation plans. Stakeholder Engagement Act as the primary escalation point for release and environment issues. Engage with business leaders, product owners, and technology teams to align priorities and resolve conflicts. Manage relationships with third-party vendors and service providers for environment and release services. Team Leadership Build and lead a high-performing team of release managers, environment coordinators, and analysts. Foster a culture of collaboration, accountability, and continuous improvement. Develop capability through training, mentoring, and succession planning. Miscellaneous Developing skills pertinent to role. Undertaking other reasonable tasks at the discretion of the Head of Section and Gro Profile A successful Head of Release Management should have: Domain Knowledge: Extensive experience in release and environment management within banking or regulated industries managing a global, enterprise-level function and proven ability to manage complex dependencies across multiple programmes with excellent stakeholder management, communication, and leadership skills. Financial Sector Experience: Deep experience in a senior technology leadership role within a highly regulated financial services institution, demonstrating fluency with banking compliance and audit cycles. Leadership: Proven ability to drive large-scale cultural and technological change across diverse and sometimes conflicting product and operations teams. Technical Acumen: Strategic understanding of modern software architecture (microservices), CI/CD toolchains, DevOps principles, and large-scale environment virtualisation/containerisation technologies (e.g., Kubernetes). Regulatory Knowledge: Understanding of compliance requirements related to IT Release or Change Management practices, such as DORA, FCA/PRA, ISO standards). Methodologies: Experience with scaled agile frameworks (e.g., SAFe) and other SDLC methodologies Job Offer Daily rate of £869 a day inside IR35. Opportunity to contribute to high-impact projects within the financial services industry. Be part of a professional and supportive technology team. If you are ready to take on this exciting opportunity as Head of Release Management, apply now to join a leading organisation in the financial services sector in London
Role: Project Coordination Pay: Insider IR35 or PAYE Rate: Competitive DOE Location: Central London, 4/5 days in office Duration: Initial 6 Month contract Robert Half have partnered with a progressive and innovative Real Estate management company based in Central London, seeking a highly organised and motivated Project Support professional. This opportunity is ideal for someone with a background in CRM (Dynamics) project environments, looking to advance their skills within a forward-thinking team. You will work directly alongside the IT Project Manager, providing critical support for the active Dynamics migration initiative and other evolving technology projects. Your expertise will help ensure project logistics run smoothly and project documentation, governance, and communications are handled efficiently across multiple departments and external partners. Key Areas of Impact: Project Operations: Coordinate project timelines, schedules, milestones, and daily activity tracking for CRM migration; support resource allocation and logistics for workshops, meetings, and training. Documentation & Reporting: Maintain accurate and comprehensive project artefacts-including reports, RAID logs, status updates, and dashboards-ensuring all stakeholders have timely access to essential information. Stakeholder Engagement: Facilitate seamless communications among technical teams, business users, and third-party vendors, driving collaboration on cross-departmental workstreams. Governance & Risk: Uphold project control standards by assisting with governance documentation, monitoring risks, issues, and dependencies, and ensuring best-practice processes are followed. Administrative Support: Document meeting minutes, track outstanding actions, and manage project approvals to maintain accountability and transparency. Requirements: Proven experience supporting Microsoft Dynamics CRM projects or similar enterprise IT initiatives. Strong organisational skills and attention to detail within fast-paced project environments. Proficiency with project tracking, documentation tools (e.g., Teams, SharePoint), and schedule coordination. Effective written and verbal communication skills, able to work collaboratively with technical and business stakeholders. Available for on-site work 4 to 5 days per week in Central London-hybrid/remote arrangements are not offered. This is a 6-month initial contract position with competitive rates offered via PAYE or via an Umbrella company, depending on experience and skills. If you're looking to develop your project career in a company that values innovation and supports professional growth, we want to hear from you. Apply now to become part of this leading-edge transformation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
04/12/2025
Contractor
Role: Project Coordination Pay: Insider IR35 or PAYE Rate: Competitive DOE Location: Central London, 4/5 days in office Duration: Initial 6 Month contract Robert Half have partnered with a progressive and innovative Real Estate management company based in Central London, seeking a highly organised and motivated Project Support professional. This opportunity is ideal for someone with a background in CRM (Dynamics) project environments, looking to advance their skills within a forward-thinking team. You will work directly alongside the IT Project Manager, providing critical support for the active Dynamics migration initiative and other evolving technology projects. Your expertise will help ensure project logistics run smoothly and project documentation, governance, and communications are handled efficiently across multiple departments and external partners. Key Areas of Impact: Project Operations: Coordinate project timelines, schedules, milestones, and daily activity tracking for CRM migration; support resource allocation and logistics for workshops, meetings, and training. Documentation & Reporting: Maintain accurate and comprehensive project artefacts-including reports, RAID logs, status updates, and dashboards-ensuring all stakeholders have timely access to essential information. Stakeholder Engagement: Facilitate seamless communications among technical teams, business users, and third-party vendors, driving collaboration on cross-departmental workstreams. Governance & Risk: Uphold project control standards by assisting with governance documentation, monitoring risks, issues, and dependencies, and ensuring best-practice processes are followed. Administrative Support: Document meeting minutes, track outstanding actions, and manage project approvals to maintain accountability and transparency. Requirements: Proven experience supporting Microsoft Dynamics CRM projects or similar enterprise IT initiatives. Strong organisational skills and attention to detail within fast-paced project environments. Proficiency with project tracking, documentation tools (e.g., Teams, SharePoint), and schedule coordination. Effective written and verbal communication skills, able to work collaboratively with technical and business stakeholders. Available for on-site work 4 to 5 days per week in Central London-hybrid/remote arrangements are not offered. This is a 6-month initial contract position with competitive rates offered via PAYE or via an Umbrella company, depending on experience and skills. If you're looking to develop your project career in a company that values innovation and supports professional growth, we want to hear from you. Apply now to become part of this leading-edge transformation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Audio Visual Project Co-Ordinator Brief Overview of Role: To provide high-quality operational support to our client s customers and internal business functions. BTO owner of the internal PM process, ensuring jobs are delivered within agreed timescales. This role is office-based at our client's HQ in Maidenhead, all candidates will need to live within a commutable distance. The Benefits: Salary up to 35K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Healthcare after 6 months, including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary. Audio Visual Project Coordinator Accountabilities Include / Knowledge & Key Skills PM Support Activities: BTO owner - Managing and coordinating team sessions and master project list. Quality assurance of project collateral received and created for all projects across the team from start to finish. Responsible for closing projects and ensuring the as-built drawings are in the configuration. Creating and distributing of RAMS when required Attendance at all BTO s team calls for awareness of current projects Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope of Works templates based upon information provided by the Project Manager and coordinating the purchase order with the ISEs. Coordinating Site Survey Projects. Arranging resources and booking dates with the customer. Obtain documentation and forward the site surveys to the Sales Consultant Supporting the Senior PC in day-to-day activities Essential: Strong customer service and support focus with a desire to deliver a high-quality service Good interpersonal and communication skills Self-motivated with the ability to take ownership and responsibility Ability to multitask, work under pressure, and meet tight deadlines A desire to learn and improve skills and knowledge Fast learner, energetic, enthusiastic Positive can-do attitude Team player Good numeracy and written skills PC skills Excel, Word, PowerPoint Processing PM and Design Team Timesheets as allocated by the Operations Manager FOH Phone answering IMS and Quality Policy awareness and development Supporting the PM or Operations Manager in calls/ad hoc administration requirements Critical Success Factors: Achieving High levels of customer satisfaction Demonstrations of ownership of problems Delivering projects within agreed timescales Comply with departmental processes and procedures
01/12/2025
Full time
Audio Visual Project Co-Ordinator Brief Overview of Role: To provide high-quality operational support to our client s customers and internal business functions. BTO owner of the internal PM process, ensuring jobs are delivered within agreed timescales. This role is office-based at our client's HQ in Maidenhead, all candidates will need to live within a commutable distance. The Benefits: Salary up to 35K based upon experience 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Pension: Auto-enrol commences at 3 months. If an employee pays 5% into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Healthcare after 6 months, including dental cover 28 days holiday, including the 8 bank holiday days - with incremental increases for long service. Bonus scheme: Our client also has a company scorecard bonus, which has financial goals. Once a successful candidate has passed their probationary period, they are eligible to participate when the company hits the targets. This is not a contractual bonus, but today the value is 10% of base salary. Audio Visual Project Coordinator Accountabilities Include / Knowledge & Key Skills PM Support Activities: BTO owner - Managing and coordinating team sessions and master project list. Quality assurance of project collateral received and created for all projects across the team from start to finish. Responsible for closing projects and ensuring the as-built drawings are in the configuration. Creating and distributing of RAMS when required Attendance at all BTO s team calls for awareness of current projects Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope of Works templates based upon information provided by the Project Manager and coordinating the purchase order with the ISEs. Coordinating Site Survey Projects. Arranging resources and booking dates with the customer. Obtain documentation and forward the site surveys to the Sales Consultant Supporting the Senior PC in day-to-day activities Essential: Strong customer service and support focus with a desire to deliver a high-quality service Good interpersonal and communication skills Self-motivated with the ability to take ownership and responsibility Ability to multitask, work under pressure, and meet tight deadlines A desire to learn and improve skills and knowledge Fast learner, energetic, enthusiastic Positive can-do attitude Team player Good numeracy and written skills PC skills Excel, Word, PowerPoint Processing PM and Design Team Timesheets as allocated by the Operations Manager FOH Phone answering IMS and Quality Policy awareness and development Supporting the PM or Operations Manager in calls/ad hoc administration requirements Critical Success Factors: Achieving High levels of customer satisfaction Demonstrations of ownership of problems Delivering projects within agreed timescales Comply with departmental processes and procedures
Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You ll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We re Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.
29/11/2025
Full time
Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You ll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We re Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.
Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You'll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We're Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.
29/11/2025
Full time
Are you organised, proactive, and passionate about delivering exceptional projects? Barron McCann is seeking a PIDS Project Coordinator to join our Projects team. This is a fantastic opportunity to play a key role in coordinating resources, managing documentation, and ensuring smooth delivery of PIDS (Passenger Information Display Systems) projects. What You'll Do Support & Coordinate: Assist Project Managers in delivering successful projects, ensuring compliance with governance and safety standards. Communicate: Act as the vital link between project teams, internal departments, and external partners. Organise: Manage site requirements, certifications, and smaller-scale projects under the guidance of the Operations Manager. Maintain Accuracy: Keep project documentation complete and compliant, and produce timely stock and cost reports. Champion Safety: Promote a strong safety culture through processes like Near Miss reporting and Toolbox Talks. Drive Improvement: Support process enhancements and best practices across Barron McCann and partner environments. What We're Looking For Experience: Background in supporting project delivery within technical or infrastructure environments. Skills: Excellent organisational and communication abilities; able to manage multiple priorities. Tech Savvy: Proficient in Microsoft Office applications. Knowledge: Understanding of project governance, documentation standards, and health & safety processes. Bonus Points: PRINCE2/APM certification, WMS experience, customer account management skills, and familiarity with infrastructure or tech projects. Why Join Us? Be part of a collaborative team delivering impactful projects. Work in a culture that values safety, innovation, and continuous improvement. Opportunities for professional development and career progression. Ready to take the next step in your project career? Apply now and help us deliver excellence in every detail.
Project Coordinator Due to growth our Tamworth based client is looking for a Project Coordinator to join their team. In this role, you will play a pivotal part in supporting the successful execution and delivery of various projects within the organisation. This is an exceptional opportunity to contribute to major initiatives such as ERP/WMS implementation, while also managing critical internal projects that drive their day-to-day operations forward. As a Project Coordinator, you will need to have/be: Proven experience in project coordination or administration of projects, with a demonstrated track record of success in driving projects to completion. Strong organisational skills and meticulous attention to detail, coupled with the ability to effectively prioritise and multitask in a fast-paced environment. Excellent communication and interpersonal skills, enabling you to collaborate effectively with diverse teams and stakeholders at all levels. Proficiency in project management software and the Microsoft Office suite, with the ability to quickly adapt to new tools and technologies. Demonstrated ability to work independently with minimal supervision while also thriving in a collaborative team environment. Prince2 or Project Management certification would be advantageous. Details: Salary : up to 35, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Coordinator: Collaborate with the project manager to meticulously plan, schedule, and coordinate project activities to ensure timely delivery. Monitor project progress and deadlines, proactively identifying and addressing any deviations to keep projects on track and within budget. Prepare thorough project documentation, including comprehensive scope documents, compelling business cases, detailed project plans, insightful status reports, and accurate meeting minutes. Facilitate seamless communication and collaboration between project team members, stakeholders, and external vendors to foster alignment and drive project success. Track project expenses and resources meticulously, maintaining accurate records and producing insightful reports to inform decision-making. Champion effective risk management and issue resolution strategies, promptly escalating and resolving any challenges to minimize project disruptions and maintain momentum. Contribute to the continuous improvement of project management practices by actively supporting the implementation of best practices and process enhancements. Benefits of working as a Project Coordinator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
21/11/2025
Full time
Project Coordinator Due to growth our Tamworth based client is looking for a Project Coordinator to join their team. In this role, you will play a pivotal part in supporting the successful execution and delivery of various projects within the organisation. This is an exceptional opportunity to contribute to major initiatives such as ERP/WMS implementation, while also managing critical internal projects that drive their day-to-day operations forward. As a Project Coordinator, you will need to have/be: Proven experience in project coordination or administration of projects, with a demonstrated track record of success in driving projects to completion. Strong organisational skills and meticulous attention to detail, coupled with the ability to effectively prioritise and multitask in a fast-paced environment. Excellent communication and interpersonal skills, enabling you to collaborate effectively with diverse teams and stakeholders at all levels. Proficiency in project management software and the Microsoft Office suite, with the ability to quickly adapt to new tools and technologies. Demonstrated ability to work independently with minimal supervision while also thriving in a collaborative team environment. Prince2 or Project Management certification would be advantageous. Details: Salary : up to 35, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Coordinator: Collaborate with the project manager to meticulously plan, schedule, and coordinate project activities to ensure timely delivery. Monitor project progress and deadlines, proactively identifying and addressing any deviations to keep projects on track and within budget. Prepare thorough project documentation, including comprehensive scope documents, compelling business cases, detailed project plans, insightful status reports, and accurate meeting minutes. Facilitate seamless communication and collaboration between project team members, stakeholders, and external vendors to foster alignment and drive project success. Track project expenses and resources meticulously, maintaining accurate records and producing insightful reports to inform decision-making. Champion effective risk management and issue resolution strategies, promptly escalating and resolving any challenges to minimize project disruptions and maintain momentum. Contribute to the continuous improvement of project management practices by actively supporting the implementation of best practices and process enhancements. Benefits of working as a Project Coordinator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Head of Study Programme Reports to: Executive director (ED) Direct reports: Education programme manager, exam and research paper (RP) coordinator, North America administrator, Australasia administrator Salary: £55,000 - £60,000, depending on experience Application process: Apply with a covering letter and CV, outlining how your skills and experience apply to those outlined in the role description Apply by: 7 December (midnight, UK time) Phone interviews: W/C 8 December Final interview: 18 December Scope of the Role The head of study programme is responsible for the global delivery of the Master of Wine (MW) study programme and examinations. Within that remit they are responsible for building the membership of the Institute by attracting high calibre potential members and supporting them through the process of becoming Masters of Wine. The head of study programme oversees a team of five, works with a global network of MWs and students and is a member of the IMW's senior management team. The role requires regular travel and working during evening/weekends to attend and oversee the events related to the MW study programme (introductory courses, seminars, trips). Team management Management of a team of fiver and line management of a team of four including conducting performance reviews, providing feedback and support. Ensuring cross-team planning and collaboration so that deadlines are shared and pressure is managed well over the team Stakeholder management Works with and coordinates highly engaged, volunteer Masters of Wine in all aspects of the study programme and exam. Maintains strong relationships with the Institute of Masters of Wine (IMW) supporters and, where relevant, provides them with opportunities to contribute to the MW study programme. Works with supporters and sponsors and other contributors to develop opportunities for MW students (such as scholarships) and oversee the implementation of these opportunities. Develops a strong understanding of the student body and their perceptions of the programme and exam. Manages MW candidates' expectations globally. Study programme Ensures effective delivery of all study programme events, including course days and seminars. Attends seminars globally every year. Works closely with the study programme committee (SPCom) to continually improve the MW study programme. Main escalation point for students with complaints, issues or requests for special consideration. Represents the IMW at study programme events and in webinars to students. Ensure that the programme is delivered on time and to budget. In collaboration with education programme manager, have oversight of all communication with students, making sure that expectations are clear and well understood. Recruitment and admissions Work with the marketing and events manager to oversee the marketing and communication of education programme across all channels. Oversight of recruitment and admissions process, supporting education programme manager to ensure that the process is efficient and effective. With education programme manager, supports admissions committee (AdCom) to recruit strong candidates to the MW study programme. Examination Oversees the work of the exam and RP coordinator to ensure the effective, high-quality delivery of the annual examinations (stage one assessment, stage two exam and research paper). Final quality assurance of all examination-related administration, including: production of examination papers, distribution of scripts, exam software set up, results, announcement, etc. Producing reports on final exam results for exam and study programme board (ESPB), chief examiner and ED. Ensures that exam policies and procedures are up-to-date, understood and implemented consistently across all regions, including oversight of the appeals process. Ensures any examination software functions appropriately. Wine procurement and management Working alongside education officer, procure wines required for the MW study programme on a yearly basis, ensuring good value for money. Ensure operation efficiency in wine procurement, storage and shipping, making sure that wines arrive promptly and in good condition. Software and technology Responsible for maintenance of IMW's student database and ensuring clean and accurate data entered for all students both present and historical. Accountable for effective use of technology at all student events. Developing systems that improve student experience. Working with communications team, ensuring the student website is kept up to date and is easy to use and navigate. Working with operations manager, accountable for continuous improvement of the use of software used to manage the study programme. Ensuring team are well trained in how to use relevant technology. Budgets Working with the finance team, sets and agrees the yearly budget. Manages the budget for study programme and exam, ensuring careful financial management. Working with operations manager, increase operational and budgetary efficiencies to ensure that study programme can manage costs over the longer term. Committees Sits on, and secretariat to ESPB, ensuring that they are well supported to set the overall study programme strategy, and make continual improvement. Sit on other relevant committees: Admissions committee (AdCom) education committee (EdCom) and the examination committee (ExamCom). Facilitates the efficient operation of all committees listed above. Continuous Improvement In collaboration with ED and operations manager, recommends and implements changes in the delivery of the study programme to improve quality of delivery. Takes technical lead on developing the education and examination strategy. Keeps the Institute up to date with education and examination best practices. Ensures that policies and procedures are developed to respond to global changes. Works with the ED to maintain the Institute's relevance to the global wine industry. Identifies policy areas relating to the study programme or the examination that need development and to develop new or improved policies. In collaboration with operations manager, improves use of software and technology. The head of study programme will also support across wider IMW projects where required. Person specification Significant experience leading complex educational programmes or examinations delivered across multiple locations. Significant experience of stakeholder management working with high-level, industry leading experts in a creative and engaging way. Proven track record of delivering complex and multifaceted projects on time and within budget. Experience of managing successful teams within dynamic and changing environments. High level data analysis skills. Ability to work under pressure and on own initiative. Experience of working and travelling internationally. Experience of using the latest technology to enhance educational delivery. An effective communicator with the ability to adapt style to suit audience. High degree of emotional and cultural intelligence, diplomacy and organisational awareness. The ability to motivate and enthuse colleagues and stakeholders in meeting high standards and delivering client focused outcomes. Ability to respond to challenges, create and implement novel solutions. Meticulous attention to detail. An interest in the world of wine and a passion for high-quality learning outcomes. The desire to strive towards and maintain outstanding standards for the Institute Experience within the wine industry is not required for this role, however a genuine interest in the subject is essential. A second language is desirable. How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Sunday 7th December 2025.
21/11/2025
Full time
Head of Study Programme Reports to: Executive director (ED) Direct reports: Education programme manager, exam and research paper (RP) coordinator, North America administrator, Australasia administrator Salary: £55,000 - £60,000, depending on experience Application process: Apply with a covering letter and CV, outlining how your skills and experience apply to those outlined in the role description Apply by: 7 December (midnight, UK time) Phone interviews: W/C 8 December Final interview: 18 December Scope of the Role The head of study programme is responsible for the global delivery of the Master of Wine (MW) study programme and examinations. Within that remit they are responsible for building the membership of the Institute by attracting high calibre potential members and supporting them through the process of becoming Masters of Wine. The head of study programme oversees a team of five, works with a global network of MWs and students and is a member of the IMW's senior management team. The role requires regular travel and working during evening/weekends to attend and oversee the events related to the MW study programme (introductory courses, seminars, trips). Team management Management of a team of fiver and line management of a team of four including conducting performance reviews, providing feedback and support. Ensuring cross-team planning and collaboration so that deadlines are shared and pressure is managed well over the team Stakeholder management Works with and coordinates highly engaged, volunteer Masters of Wine in all aspects of the study programme and exam. Maintains strong relationships with the Institute of Masters of Wine (IMW) supporters and, where relevant, provides them with opportunities to contribute to the MW study programme. Works with supporters and sponsors and other contributors to develop opportunities for MW students (such as scholarships) and oversee the implementation of these opportunities. Develops a strong understanding of the student body and their perceptions of the programme and exam. Manages MW candidates' expectations globally. Study programme Ensures effective delivery of all study programme events, including course days and seminars. Attends seminars globally every year. Works closely with the study programme committee (SPCom) to continually improve the MW study programme. Main escalation point for students with complaints, issues or requests for special consideration. Represents the IMW at study programme events and in webinars to students. Ensure that the programme is delivered on time and to budget. In collaboration with education programme manager, have oversight of all communication with students, making sure that expectations are clear and well understood. Recruitment and admissions Work with the marketing and events manager to oversee the marketing and communication of education programme across all channels. Oversight of recruitment and admissions process, supporting education programme manager to ensure that the process is efficient and effective. With education programme manager, supports admissions committee (AdCom) to recruit strong candidates to the MW study programme. Examination Oversees the work of the exam and RP coordinator to ensure the effective, high-quality delivery of the annual examinations (stage one assessment, stage two exam and research paper). Final quality assurance of all examination-related administration, including: production of examination papers, distribution of scripts, exam software set up, results, announcement, etc. Producing reports on final exam results for exam and study programme board (ESPB), chief examiner and ED. Ensures that exam policies and procedures are up-to-date, understood and implemented consistently across all regions, including oversight of the appeals process. Ensures any examination software functions appropriately. Wine procurement and management Working alongside education officer, procure wines required for the MW study programme on a yearly basis, ensuring good value for money. Ensure operation efficiency in wine procurement, storage and shipping, making sure that wines arrive promptly and in good condition. Software and technology Responsible for maintenance of IMW's student database and ensuring clean and accurate data entered for all students both present and historical. Accountable for effective use of technology at all student events. Developing systems that improve student experience. Working with communications team, ensuring the student website is kept up to date and is easy to use and navigate. Working with operations manager, accountable for continuous improvement of the use of software used to manage the study programme. Ensuring team are well trained in how to use relevant technology. Budgets Working with the finance team, sets and agrees the yearly budget. Manages the budget for study programme and exam, ensuring careful financial management. Working with operations manager, increase operational and budgetary efficiencies to ensure that study programme can manage costs over the longer term. Committees Sits on, and secretariat to ESPB, ensuring that they are well supported to set the overall study programme strategy, and make continual improvement. Sit on other relevant committees: Admissions committee (AdCom) education committee (EdCom) and the examination committee (ExamCom). Facilitates the efficient operation of all committees listed above. Continuous Improvement In collaboration with ED and operations manager, recommends and implements changes in the delivery of the study programme to improve quality of delivery. Takes technical lead on developing the education and examination strategy. Keeps the Institute up to date with education and examination best practices. Ensures that policies and procedures are developed to respond to global changes. Works with the ED to maintain the Institute's relevance to the global wine industry. Identifies policy areas relating to the study programme or the examination that need development and to develop new or improved policies. In collaboration with operations manager, improves use of software and technology. The head of study programme will also support across wider IMW projects where required. Person specification Significant experience leading complex educational programmes or examinations delivered across multiple locations. Significant experience of stakeholder management working with high-level, industry leading experts in a creative and engaging way. Proven track record of delivering complex and multifaceted projects on time and within budget. Experience of managing successful teams within dynamic and changing environments. High level data analysis skills. Ability to work under pressure and on own initiative. Experience of working and travelling internationally. Experience of using the latest technology to enhance educational delivery. An effective communicator with the ability to adapt style to suit audience. High degree of emotional and cultural intelligence, diplomacy and organisational awareness. The ability to motivate and enthuse colleagues and stakeholders in meeting high standards and delivering client focused outcomes. Ability to respond to challenges, create and implement novel solutions. Meticulous attention to detail. An interest in the world of wine and a passion for high-quality learning outcomes. The desire to strive towards and maintain outstanding standards for the Institute Experience within the wine industry is not required for this role, however a genuine interest in the subject is essential. A second language is desirable. How to Apply Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Sunday 7th December 2025.
We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
20/11/2025
Full time
We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
17/11/2025
Full time
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination? Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September people will deliver 40 different sessions to an audience of 135 people. Overview of the role This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. Job description To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance. Outreach and Operations Support Manager, New Organising Conference 3/4 days/week circa £33,000 f/t/e/ Background Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here. Overview of the role This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week s holiday during July and August. Summary job description To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance. The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion. Key tasks Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking Responsibility for ensuring the website evolves in line with the needs of the Conference Maintaining and operating a database of participants, past and present Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference Supporting the Board led process to select sessions and plan the programme Attending the conference and trouble shooting as necessary Operating a simple finance system Support as needed for initiatives arising from the NOC Any other support tasks that may be required Person specification Essential At least three years experience in a similar role Contacts in and understanding of the trade union movement, UK or international Proven track record of using outreach on social media to achieve results Experience of working independently Close attention to detail in data handling Persuasive and constructive manner in dealing with other people Familiarity with website editors e.g Squarespace Experience of basic financial management Desirable Experience of using the Action Network system Experience of event management Ability to accommodate peaks and troughs in workflow Experience of using graphic design software e.g. Canva, Adobe Experience of website design Experience of managing projects or operations with multiple stakeholders Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December. We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. Key dates The closing date for applications is midnight on October 4th Online interviews will be on October 10th with notification on October 8th. In person interviews will be held in London on October 14th with notification on October 11th.
04/09/2025
Full time
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination? Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September people will deliver 40 different sessions to an audience of 135 people. Overview of the role This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. Job description To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance. Outreach and Operations Support Manager, New Organising Conference 3/4 days/week circa £33,000 f/t/e/ Background Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here. Overview of the role This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week s holiday during July and August. Summary job description To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance. The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion. Key tasks Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking Responsibility for ensuring the website evolves in line with the needs of the Conference Maintaining and operating a database of participants, past and present Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference Supporting the Board led process to select sessions and plan the programme Attending the conference and trouble shooting as necessary Operating a simple finance system Support as needed for initiatives arising from the NOC Any other support tasks that may be required Person specification Essential At least three years experience in a similar role Contacts in and understanding of the trade union movement, UK or international Proven track record of using outreach on social media to achieve results Experience of working independently Close attention to detail in data handling Persuasive and constructive manner in dealing with other people Familiarity with website editors e.g Squarespace Experience of basic financial management Desirable Experience of using the Action Network system Experience of event management Ability to accommodate peaks and troughs in workflow Experience of using graphic design software e.g. Canva, Adobe Experience of website design Experience of managing projects or operations with multiple stakeholders Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December. We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. Key dates The closing date for applications is midnight on October 4th Online interviews will be on October 10th with notification on October 8th. In person interviews will be held in London on October 14th with notification on October 11th.
University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
31/10/2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
24/09/2022
Full time
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
Are you an efficient administrator who thrives on taking ownership and delivering first class customer service? You could be our client's next Project Coordinator . Project Coordinator Cirencester, GL7 Full time Starting Salary £20,000 -£25,000 dependent on experience Our client has over 15 years' experience of making innovative technology a business reality. Their team of professional IT and business experts are focussed on providing their customers with exemplary levels of service. The Role: As a key member of the Project Team, you will be supporting the Project Managers operating from the Cirencester office. This role will involve a mixture of office-based and remote working. As Project Coordinator, your responsibilities will include: Providing project governance support such as providing status reports and managing plans. Providing support to resource planning, assigning tasks, and controlling scheduling. Communicating the project's progress to team members and other key stakeholders. Tracking and communicating project risks and opportunities Supporting the development of work packages and tracking progress, ensuring deadlines are met. Negotiating and liaising with 3rd parties and clients to support delivery. Supporting asset management and stock control. Supporting budget control and financial management. Providing support with documentation management and control. Organising and recording minutes for project team meetings and stakeholder meetings. Full training will be given in our project and company processes. Experience: Prior experience in Project work is not essential but an understanding of project principles would prove beneficial. The ideal Project Coordinator will: Be comfortable working under pressure. Have strong verbal and written communication skills Have strong attention to detail Be dependable with excellent time management skills. Be results driven. Benefits Bonus of up to 10% 25 days holiday (+ public holidays) Private healthcare 4.5% company contribution pension Free lunch How to apply for the Project Coordinator role: If you have the skills and experience required for this Project Coordinator role, click "apply " today and check your inbox for an email providing more information on how to tailor your application or provide any other supporting documents. You must be eligible to work in the UK. Other suitable skills and experience includes Project Manager, planning officer, planning executive, project executive, project planning officer, executive assistant, operations coordinator, operations assistant, operations executive, office executive, office manager, coordinator, administrative director, HR manager, HR executive, human resources assistant, HR Officer
07/10/2021
Full time
Are you an efficient administrator who thrives on taking ownership and delivering first class customer service? You could be our client's next Project Coordinator . Project Coordinator Cirencester, GL7 Full time Starting Salary £20,000 -£25,000 dependent on experience Our client has over 15 years' experience of making innovative technology a business reality. Their team of professional IT and business experts are focussed on providing their customers with exemplary levels of service. The Role: As a key member of the Project Team, you will be supporting the Project Managers operating from the Cirencester office. This role will involve a mixture of office-based and remote working. As Project Coordinator, your responsibilities will include: Providing project governance support such as providing status reports and managing plans. Providing support to resource planning, assigning tasks, and controlling scheduling. Communicating the project's progress to team members and other key stakeholders. Tracking and communicating project risks and opportunities Supporting the development of work packages and tracking progress, ensuring deadlines are met. Negotiating and liaising with 3rd parties and clients to support delivery. Supporting asset management and stock control. Supporting budget control and financial management. Providing support with documentation management and control. Organising and recording minutes for project team meetings and stakeholder meetings. Full training will be given in our project and company processes. Experience: Prior experience in Project work is not essential but an understanding of project principles would prove beneficial. The ideal Project Coordinator will: Be comfortable working under pressure. Have strong verbal and written communication skills Have strong attention to detail Be dependable with excellent time management skills. Be results driven. Benefits Bonus of up to 10% 25 days holiday (+ public holidays) Private healthcare 4.5% company contribution pension Free lunch How to apply for the Project Coordinator role: If you have the skills and experience required for this Project Coordinator role, click "apply " today and check your inbox for an email providing more information on how to tailor your application or provide any other supporting documents. You must be eligible to work in the UK. Other suitable skills and experience includes Project Manager, planning officer, planning executive, project executive, project planning officer, executive assistant, operations coordinator, operations assistant, operations executive, office executive, office manager, coordinator, administrative director, HR manager, HR executive, human resources assistant, HR Officer
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
09/09/2021
Full time
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
09/09/2021
Full time
London is home to almost nine million people across 32 boroughs. To ensure we keep an eye on every part of our capital, we rely on cutting-edge surveillance technology. From crime operations to sporting events, our technical teams provide vital support - enabling us to oversee the safety of our citizens. As a Technical Operational Planning Coordinator, you'll be instrumental in the delivery of effective technical support and solutions. You'll orchestrate and organise operational requirements as part of a skilled team of engineers, ensuring frontline policing operations are carried out with the highest degree of accuracy. The Operational Support Unit (OSU) sits within the Operational Technology Group of MO3, Covert Policing. Based at Newlands Park, you'll join a team of 45 dedicated engineers using advanced technical equipment to keep London safe. From surveillance cameras to satellite communications, you'll provide support across a range of requirements including demonstrations, sporting events and counter terrorism operations. This is a highly technical role, where you'll provide CCTV cover for varied events in the capital as needed. You'll have experience in leading projects, as well as a record of outstanding service delivery. So you'll be organised, and attend briefing meetings to ensure you capture all the requirements. You'll be a confident communicator as you'll discuss these with senior stakeholders and deliver briefings to colleagues. Importantly, you'll be resourceful, proactive, and able to keep calm when it matters most. As you may sometimes work outside office hours, you'll need to be flexible. Membership of an accredited technical institution or governing body is essential, while an appropriate qualification is desirable. A good understanding of camera technology, protocols and code of practice would be advantageous. We welcome applications from people of all backgrounds, which are reviewed and progressed based on merit alone. We are committed to creating a diverse workforce that is representative of the society we serve, regardless of gender and sexual preferences, religion, or disability. In return for your expertise, we offer a range of benefits. These includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information. To apply, please visit our website, applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 16 th September 2021. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
Project Support Co-ordinator
Southampton - £24,000 - £32,000 + great benefits
A Project Co-ordinator / Operations Support Analyst is required to join a growing and progressive software business based from their head office based in the Southampton area. The company offer excellent career progression with the opportunity to move into a Project Manager position in the future.
The role of Project Support Co-ordinator will involve organising the various project critical process and change request, working with various internal teams in managing these requests through the full life cycle.
In addition, the Project Support Co-ordinator would support internal and external teams, putting in place processes to ensure effective project delivery working closely with Support staff, Consultants and Project Managers.
This Project Support Co-ordinator will remain mostly “hands-off” from a technical perspective, and therefore will not be involved in any IT support escalations. However, a good understanding of IT or previous IT support experience is desirable.
As you will be working within a small team environment and liaising with external customers your communication skills, both written and verbal must be excellent.
Key requirements:
* Excellent communication skills with a customer focused approach
* Previous experience in an Operations / Project support position, or similar
* The ability to administer change requests and work independently when required
* Detail oriented & well organised
* Some IT technical knowledge (Systems, CRM etc)
Desirable:
* Experience in a Digital / Software product focused business
* Previous Professional Services or Technical Support experience
To apply, please email your CV
29/10/2018
Project Support Co-ordinator
Southampton - £24,000 - £32,000 + great benefits
A Project Co-ordinator / Operations Support Analyst is required to join a growing and progressive software business based from their head office based in the Southampton area. The company offer excellent career progression with the opportunity to move into a Project Manager position in the future.
The role of Project Support Co-ordinator will involve organising the various project critical process and change request, working with various internal teams in managing these requests through the full life cycle.
In addition, the Project Support Co-ordinator would support internal and external teams, putting in place processes to ensure effective project delivery working closely with Support staff, Consultants and Project Managers.
This Project Support Co-ordinator will remain mostly “hands-off” from a technical perspective, and therefore will not be involved in any IT support escalations. However, a good understanding of IT or previous IT support experience is desirable.
As you will be working within a small team environment and liaising with external customers your communication skills, both written and verbal must be excellent.
Key requirements:
* Excellent communication skills with a customer focused approach
* Previous experience in an Operations / Project support position, or similar
* The ability to administer change requests and work independently when required
* Detail oriented & well organised
* Some IT technical knowledge (Systems, CRM etc)
Desirable:
* Experience in a Digital / Software product focused business
* Previous Professional Services or Technical Support experience
To apply, please email your CV
Project Support Co-ordinator
Southampton - £24,000 - £32,000 + great benefits
A Project Co-ordinator / Operations Support Analyst is required to join a growing and progressive software business based from their head office based in the Southampton area. The company offer excellent career progression with the opportunity to move into a Project Manager position in the future.
The role of Project Support Co-ordinator will involve organising the various project critical process and change request, working with various internal teams in managing these requests through the full life cycle.
In addition, the Project Support Co-ordinator would support internal and external teams, putting in place processes to ensure effective project delivery working closely with Support staff, Consultants and Project Managers.
This Project Support Co-ordinator will remain mostly “hands-off” from a technical perspective, and therefore will not be involved in any IT support escalations. However, a good understanding of IT or previous IT support experience is desirable.
As you will be working within a small team environment and liaising with external customers your communication skills, both written and verbal must be excellent.
Key requirements:
* Excellent communication skills with a customer focused approach
* Previous experience in an Operations / Project support position, or similar
* The ability to administer change requests and work independently when required
* Detail oriented & well organised
* Some IT technical knowledge (Systems, CRM etc)
Desirable:
* Experience in a Digital / Software product focused business
* Previous Professional Services or Technical Support experience
To apply, please email your CV
29/10/2018
Project Support Co-ordinator
Southampton - £24,000 - £32,000 + great benefits
A Project Co-ordinator / Operations Support Analyst is required to join a growing and progressive software business based from their head office based in the Southampton area. The company offer excellent career progression with the opportunity to move into a Project Manager position in the future.
The role of Project Support Co-ordinator will involve organising the various project critical process and change request, working with various internal teams in managing these requests through the full life cycle.
In addition, the Project Support Co-ordinator would support internal and external teams, putting in place processes to ensure effective project delivery working closely with Support staff, Consultants and Project Managers.
This Project Support Co-ordinator will remain mostly “hands-off” from a technical perspective, and therefore will not be involved in any IT support escalations. However, a good understanding of IT or previous IT support experience is desirable.
As you will be working within a small team environment and liaising with external customers your communication skills, both written and verbal must be excellent.
Key requirements:
* Excellent communication skills with a customer focused approach
* Previous experience in an Operations / Project support position, or similar
* The ability to administer change requests and work independently when required
* Detail oriented & well organised
* Some IT technical knowledge (Systems, CRM etc)
Desirable:
* Experience in a Digital / Software product focused business
* Previous Professional Services or Technical Support experience
To apply, please email your CV
