The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. Liaising with the outsourced IT Provider. Reviewing the outstanding support tickets and escalating as required. Maintaining the IT Asset Register and equipment Assisting in the Starter and Leaver process. Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile Strong experience of working with Microsoft 365 and SharePoint. Experience of managing specialist external providers. Demonstrable recent experience of IT support, SharePoint administration and Asset Management. Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. Experience of training staff in use of standard software Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures. Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
13/11/2025
Full time
The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. Liaising with the outsourced IT Provider. Reviewing the outstanding support tickets and escalating as required. Maintaining the IT Asset Register and equipment Assisting in the Starter and Leaver process. Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile Strong experience of working with Microsoft 365 and SharePoint. Experience of managing specialist external providers. Demonstrable recent experience of IT support, SharePoint administration and Asset Management. Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. Experience of training staff in use of standard software Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures. Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
Kensington Mortgage Company
Marlow, Buckinghamshire
Operational Risk Data & Systems Coordinator Department: Risk Reports to: Operational Risk Manager Location: Hybrid - Ideally attending Marlow 1dpw Are you highly organised, detail-oriented, and passionate about risk management? We're looking for an Operational Risk Data & Systems Coordinator to join our Risk team and play a key role in supporting our risk management processes. About the Role As our Operational Risk Data & Systems Coordinator, you'll be responsible for ensuring the accuracy and completeness of risk management data within our systems. You'll support operational risk processes through diligent mailbox management, stakeholder reporting, and MI collation, helping deliver the Kensington Risk Management Framework. This is a hands-on role, ideal for a self-motivated individual who thrives in a fast-paced environment and enjoys providing administrative and coordination support across risk-related activities. Key Responsibilities Input risk management data into the risk system with a high level of accuracy, meeting internal SLAs. Manage the shared Operational Risk mailbox, ensuring prompt review and assignment of correspondence. Monitor and organise follow-up activities related to incidents, issues, actions, controls, and ad hoc risk management tasks. Produce stakeholder reports, including internal dashboards and Executive-level reporting. Support the team in collating and providing relevant and accurate management information (MI). Assist with the production of Executive Risk Management Committee and Board Risk Committee packs. Manage and monitor regular reviews of Operational Risk documents, ensuring timely completion. Complete various administrative tasks, including formulating agendas, taking minutes, and scheduling/coordinating meetings. Review and update internal operational process guides and workflows, implementing improvements where possible. Assist with ad hoc Operational Risk projects, including alignment to Barclays UK activities. Act as the first point of contact for queries, training, and guidance on the risk system -Rhiza. What We're Looking For Ability to perform comprehensive quality checks, confirming data validity and accuracy. Strong self-starter with the ability to manage multiple priorities. Effective communication skills for engaging with various stakeholders. Proactive organisational skills, with keen attention to detail and accuracy. Understanding of risk management and governance structures in Financial Services (experience in similar roles advantageous). Strong Microsoft Office skills (Excel, PowerPoint, Word) are essential. Ability to work well within a team and with wider stakeholders. Commitment to meeting SLAs and deadlines. Why Join Kensington Mortgages At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset. We offer: A supportive and flexible work environment. Opportunities for personal growth and professional development. A culture that celebrates diversity, inclusion, and neurodiversity. A workplace where everyone feels valued, respected, and empowered. Ready to make a difference? If you're passionate about providing an exceptional service and want to join a team that values your contributions we'd love to hear from you Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. Important Information Please note, all offers of employment for this role are subject to a series of background checks, including criminal (DBS), credit and Right to work checks. To take advantage of digital Right to work checks you must hold a valid passport, alternatively you must be prepared to come into Maidenhead / Marlow to show ID .
13/11/2025
Full time
Operational Risk Data & Systems Coordinator Department: Risk Reports to: Operational Risk Manager Location: Hybrid - Ideally attending Marlow 1dpw Are you highly organised, detail-oriented, and passionate about risk management? We're looking for an Operational Risk Data & Systems Coordinator to join our Risk team and play a key role in supporting our risk management processes. About the Role As our Operational Risk Data & Systems Coordinator, you'll be responsible for ensuring the accuracy and completeness of risk management data within our systems. You'll support operational risk processes through diligent mailbox management, stakeholder reporting, and MI collation, helping deliver the Kensington Risk Management Framework. This is a hands-on role, ideal for a self-motivated individual who thrives in a fast-paced environment and enjoys providing administrative and coordination support across risk-related activities. Key Responsibilities Input risk management data into the risk system with a high level of accuracy, meeting internal SLAs. Manage the shared Operational Risk mailbox, ensuring prompt review and assignment of correspondence. Monitor and organise follow-up activities related to incidents, issues, actions, controls, and ad hoc risk management tasks. Produce stakeholder reports, including internal dashboards and Executive-level reporting. Support the team in collating and providing relevant and accurate management information (MI). Assist with the production of Executive Risk Management Committee and Board Risk Committee packs. Manage and monitor regular reviews of Operational Risk documents, ensuring timely completion. Complete various administrative tasks, including formulating agendas, taking minutes, and scheduling/coordinating meetings. Review and update internal operational process guides and workflows, implementing improvements where possible. Assist with ad hoc Operational Risk projects, including alignment to Barclays UK activities. Act as the first point of contact for queries, training, and guidance on the risk system -Rhiza. What We're Looking For Ability to perform comprehensive quality checks, confirming data validity and accuracy. Strong self-starter with the ability to manage multiple priorities. Effective communication skills for engaging with various stakeholders. Proactive organisational skills, with keen attention to detail and accuracy. Understanding of risk management and governance structures in Financial Services (experience in similar roles advantageous). Strong Microsoft Office skills (Excel, PowerPoint, Word) are essential. Ability to work well within a team and with wider stakeholders. Commitment to meeting SLAs and deadlines. Why Join Kensington Mortgages At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset. We offer: A supportive and flexible work environment. Opportunities for personal growth and professional development. A culture that celebrates diversity, inclusion, and neurodiversity. A workplace where everyone feels valued, respected, and empowered. Ready to make a difference? If you're passionate about providing an exceptional service and want to join a team that values your contributions we'd love to hear from you Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. Important Information Please note, all offers of employment for this role are subject to a series of background checks, including criminal (DBS), credit and Right to work checks. To take advantage of digital Right to work checks you must hold a valid passport, alternatively you must be prepared to come into Maidenhead / Marlow to show ID .
The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description * Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. * Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. * Liaising with the outsourced IT Provider. * Reviewing the outstanding support tickets and escalating as required. * Maintaining the IT Asset Register and equipment * Assisting in the Starter and Leaver process. * Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk * Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile * Strong experience of working with Microsoft 365 and SharePoint. * Experience of managing specialist external providers. * Demonstrable recent experience of IT support, SharePoint administration and Asset Management. * Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. * Experience of training staff in use of standard software * Microsoft Office 365 & SharePoint * Basic technical knowledge of O365 system structures. * Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. * Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
13/11/2025
Full time
The IT Coordinator will support the technology department in ensuring seamless IT operations. The role is responsible for supporting the IT infrastructure and systems, including O365, SharePoint, Asset Management & Staff Training. Client Details The organisation is a reputable not-for-profit entity based in London, dedicated to advancing its mission through innovation and effective technology use. As a small-sized organisation, it offers a supportive and collaborative working environment. Description * Liaising with external suppliers and staff on all aspects of IT Projects, in order to contribute to the successful delivery of these Projects. * Delivery of IT training sessions and training materials created internally and in partnership with external suppliers. * Liaising with the outsourced IT Provider. * Reviewing the outstanding support tickets and escalating as required. * Maintaining the IT Asset Register and equipment * Assisting in the Starter and Leaver process. * Maintaining and inputting into all relevant IT policies & procedures to ensure security and minimise risk * Supporting the IT infrastructure, including O365, SharePoint, Asset Management & Staff Training Profile * Strong experience of working with Microsoft 365 and SharePoint. * Experience of managing specialist external providers. * Demonstrable recent experience of IT support, SharePoint administration and Asset Management. * Demonstrable experience and the ability to build effective working relationships with stakeholders and work collaboratively across college teams. * Experience of training staff in use of standard software * Microsoft Office 365 & SharePoint * Basic technical knowledge of O365 system structures. * Knowledge and understanding of MS Office and other specialist but widespread software packages (such as SharePoint) and the ability to help others. * Knowledge and understanding of the principles of Information Security & Information Governance. Job Offer A competitive salary Benefits package to be confirmed. Hybrid working A permanent position offering stability and growth.
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
13/11/2025
Full time
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Junior Project Manager / Project Coordinator - London Hybrid Role Location: London, UK (Central, Hybrid: 2 days office / 3 days remote) About the Company Our client is a leading digital transformation consultancy based in Central London, delivering large-scale technology and infrastructure projects for global financial, professional services, and enterprise clients. Their work helps industry leaders innovate faster, modernise systems, and drive measurable results. The Opportunity We are seeking a proactive Junior Project Manager to join the London Project Management Office. This is a rare opportunity for a bright, detail-oriented individual to gain direct experience running high-impact projects alongside senior consultants. You will work with cross-functional teams, manage key stakeholders, and learn the full project lifecycle from initiation to delivery. What You Will Be Doing Project Support: Assist senior PMs in planning, tracking, and delivering small to mid-scale projects end-to-end. Stakeholder Communication: Coordinate meetings, capture actions, produce status updates, and ensure clarity across teams. Scheduling and Tracking: Maintain project plans, timelines, and milestones using Microsoft Project, Excel, or Jira. Budget and Reporting: Track budgets, manage documentation, and prepare reports for management review. Quality and Delivery: Support testing, gather feedback, and ensure outputs meet the agreed standards. Process Improvement: Help refine PMO templates, workflows, and reporting structures for greater efficiency. What You Will Bring Bachelor's degree in Business, Management, IT, or a related discipline (or equivalent work experience). Strong organisational and analytical skills with excellent attention to detail. Confident communicator, capable of engaging both technical and non-technical stakeholders. High proficiency with MS Office tools (Excel, PowerPoint, Project) and eagerness to develop new software skills. A problem-solver with initiative, curiosity, and resilience in a fast-moving environment. Knowledge or exposure to Agile or Waterfall methodologies is desirable. What You Will Get in Return Salary: £40,000 to £45,000 per year (depending on experience). Hybrid Working: 2 days in the London office (near Oxford Circus) and 3 days remote. Career Progression: Defined path to Project Manager within 18 to 24 months. Training Budget: £1,200 annual allowance for certifications such as PRINCE2, AgilePM, or ScrumMaster. Team Culture: Collaborative environment with regular socials, mentorship sessions, and opportunities to take ownership of projects early. Impact: Contribute to digital transformation initiatives for some of the UK's most recognised brands.
12/11/2025
Full time
Junior Project Manager / Project Coordinator - London Hybrid Role Location: London, UK (Central, Hybrid: 2 days office / 3 days remote) About the Company Our client is a leading digital transformation consultancy based in Central London, delivering large-scale technology and infrastructure projects for global financial, professional services, and enterprise clients. Their work helps industry leaders innovate faster, modernise systems, and drive measurable results. The Opportunity We are seeking a proactive Junior Project Manager to join the London Project Management Office. This is a rare opportunity for a bright, detail-oriented individual to gain direct experience running high-impact projects alongside senior consultants. You will work with cross-functional teams, manage key stakeholders, and learn the full project lifecycle from initiation to delivery. What You Will Be Doing Project Support: Assist senior PMs in planning, tracking, and delivering small to mid-scale projects end-to-end. Stakeholder Communication: Coordinate meetings, capture actions, produce status updates, and ensure clarity across teams. Scheduling and Tracking: Maintain project plans, timelines, and milestones using Microsoft Project, Excel, or Jira. Budget and Reporting: Track budgets, manage documentation, and prepare reports for management review. Quality and Delivery: Support testing, gather feedback, and ensure outputs meet the agreed standards. Process Improvement: Help refine PMO templates, workflows, and reporting structures for greater efficiency. What You Will Bring Bachelor's degree in Business, Management, IT, or a related discipline (or equivalent work experience). Strong organisational and analytical skills with excellent attention to detail. Confident communicator, capable of engaging both technical and non-technical stakeholders. High proficiency with MS Office tools (Excel, PowerPoint, Project) and eagerness to develop new software skills. A problem-solver with initiative, curiosity, and resilience in a fast-moving environment. Knowledge or exposure to Agile or Waterfall methodologies is desirable. What You Will Get in Return Salary: £40,000 to £45,000 per year (depending on experience). Hybrid Working: 2 days in the London office (near Oxford Circus) and 3 days remote. Career Progression: Defined path to Project Manager within 18 to 24 months. Training Budget: £1,200 annual allowance for certifications such as PRINCE2, AgilePM, or ScrumMaster. Team Culture: Collaborative environment with regular socials, mentorship sessions, and opportunities to take ownership of projects early. Impact: Contribute to digital transformation initiatives for some of the UK's most recognised brands.
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
12/11/2025
Full time
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, a highly regarded organisation within the private healthcare sector, is seeking an experienced IT Coordinator to join their growing team. This is a fantastic opportunity to work within a collaborative environment that values innovation, teamwork, and continuous improvement. The IT Coordinator will play a key role in supporting the organisation's IT infrastructure, ensuring the smooth operation of core systems including Microsoft 365, SharePoint, and Asset Management tools. You'll also take ownership of IT governance, data security, and compliance, while providing staff training and liaising with external technology partners. This position offers hybrid working and an attractive benefits package, including a generous pension plan and opportunities for professional development. Key Responsibilities Provide technical support and coordinate IT projects across the organisation. Act as a liaison between internal teams and external IT providers to ensure service excellence. Deliver IT training sessions and produce clear, engaging learning materials. Maintain the IT asset register and oversee equipment lifecycle management. Support the onboarding and offboarding processes for new starters and leavers. Ensure compliance with IT policies, procedures, and data security standards. Assist in maintaining systems including O365, SharePoint, and associated applications. About You Proven experience supporting and managing Microsoft 365 and SharePoint environments. Confident managing third-party suppliers and service providers. Strong understanding of information security and governance principles. Excellent communication and stakeholder management skills. Experience delivering training and supporting staff at all technical levels. Highly organised, adaptable, and detail-oriented. Qualifications & Desirable Experience Degree-level qualification or equivalent practical experience. Experience within healthcare, education, or membership-based organisations is advantageous. Knowledge of IT asset management and data protection best practices.
12/11/2025
Full time
Our client, a highly regarded organisation within the private healthcare sector, is seeking an experienced IT Coordinator to join their growing team. This is a fantastic opportunity to work within a collaborative environment that values innovation, teamwork, and continuous improvement. The IT Coordinator will play a key role in supporting the organisation's IT infrastructure, ensuring the smooth operation of core systems including Microsoft 365, SharePoint, and Asset Management tools. You'll also take ownership of IT governance, data security, and compliance, while providing staff training and liaising with external technology partners. This position offers hybrid working and an attractive benefits package, including a generous pension plan and opportunities for professional development. Key Responsibilities Provide technical support and coordinate IT projects across the organisation. Act as a liaison between internal teams and external IT providers to ensure service excellence. Deliver IT training sessions and produce clear, engaging learning materials. Maintain the IT asset register and oversee equipment lifecycle management. Support the onboarding and offboarding processes for new starters and leavers. Ensure compliance with IT policies, procedures, and data security standards. Assist in maintaining systems including O365, SharePoint, and associated applications. About You Proven experience supporting and managing Microsoft 365 and SharePoint environments. Confident managing third-party suppliers and service providers. Strong understanding of information security and governance principles. Excellent communication and stakeholder management skills. Experience delivering training and supporting staff at all technical levels. Highly organised, adaptable, and detail-oriented. Qualifications & Desirable Experience Degree-level qualification or equivalent practical experience. Experience within healthcare, education, or membership-based organisations is advantageous. Knowledge of IT asset management and data protection best practices.
Job title: Project Coordinator Location: Nottingham Offices (3 days in the office, 2 days WFH) Salary: £25,000 - £27,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you a natural organiser with a passion for driving projects forward? XMA is looking for a proactive and detail-oriented Project Coordinator to support our dynamic project teams and help deliver impactful results across a range of exciting initiatives. Established in the 80 s, the company has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: As a Project Coordinator, you ll play a key role in ensuring project success by: Assisting with planning, scheduling, and organising project tasks. Coordinating communication between teams and stakeholders. Tracking progress and maintaining accurate project documentation. Supporting risk, issue, and change management processes. Monitoring budgets, timelines, and resource allocation. Preparing reports and capturing lessons learned for future improvements. Essential Requirements: Experience in project coordination or project support. Strong organisational and communication skills. Proficiency with Microsoft Office and project management tools (e.g., Microsoft Project, Smartsheet). Analytical thinking and a problem-solving mindset. Desirable requirements: Degree in Business, Management, Engineering, or a related field. Certifications such as PRINCE2 Foundation or CAPM. Familiarity with Agile, Scrum, or Waterfall methodologies. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests. Alternative job titles: Project Support Office, Project Administrator, Project Assistant, Project Delivery Coordinator, Junior Project Manager
12/11/2025
Full time
Job title: Project Coordinator Location: Nottingham Offices (3 days in the office, 2 days WFH) Salary: £25,000 - £27,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you a natural organiser with a passion for driving projects forward? XMA is looking for a proactive and detail-oriented Project Coordinator to support our dynamic project teams and help deliver impactful results across a range of exciting initiatives. Established in the 80 s, the company has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: As a Project Coordinator, you ll play a key role in ensuring project success by: Assisting with planning, scheduling, and organising project tasks. Coordinating communication between teams and stakeholders. Tracking progress and maintaining accurate project documentation. Supporting risk, issue, and change management processes. Monitoring budgets, timelines, and resource allocation. Preparing reports and capturing lessons learned for future improvements. Essential Requirements: Experience in project coordination or project support. Strong organisational and communication skills. Proficiency with Microsoft Office and project management tools (e.g., Microsoft Project, Smartsheet). Analytical thinking and a problem-solving mindset. Desirable requirements: Degree in Business, Management, Engineering, or a related field. Certifications such as PRINCE2 Foundation or CAPM. Familiarity with Agile, Scrum, or Waterfall methodologies. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests. Alternative job titles: Project Support Office, Project Administrator, Project Assistant, Project Delivery Coordinator, Junior Project Manager
Your new company This role supports a major Merger & Acquisition (M&A) initiative for a leading UK-based food manufacturer, renowned for supplying chilled, ready-to-eat products to major retailers and foodservice providers. The organisation operates at scale, with multiple production sites and complex supply chain operations, making IT integration and governance critical to the success of this project. Your new role The PMO Coordinator will play a pivotal role in ensuring project governance, documentation, and reporting standards are maintained across multiple integration workstreams. This position requires strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. A hybrid role with 1 day a week based in Leeds and 1 day a week based in London.Key Responsibilities: Integration Requirements Management:Capture, document, and prioritise integration requirements from business and IT stakeholders, maintaining a clear and actionable backlog. Access & Configuration Coordination:Manage system access and configuration requests for Day 1 and post-Day 1 activities, supporting HR, Finance, and other key functions. Governance & Reporting:Support project reporting, governance, and assurance processes, ensuring all activities are tracked, documented, and communicated effectively. Resource Planning:Assist with resource planning and demand management across integration workstreams. Triage & Backlog Management:Manage triage and backlog processes for out-of-scope requests, ensuring appropriate follow-up and escalation. Template & Process Standardisation:Facilitate the use of templates for planning, reporting, and incident management, ensuring consistency and traceability. Day 1 Readiness & Hypercare:Collaborate with service desks and support teams to ensure readiness for Day 1 hypercare and ongoing support What you'll need to succeed Proven experience in PMO coordination within large-scale IT projects or M&A environments. Strong understanding of IT governance, reporting, and assurance processes. Familiarity with integration projects, particularly in complex organisational structures. Excellent organisational and communication skills, with the ability to manage multiple priorities. Proficiency in MS Office Suite, including Excel and PowerPoint; experience with project management tools (e.g., MS Project, Jira, or similar) is desirable. Knowledge of ITIL principles and service management processes is advantageous. What you'll get in return An initial minimum 4-6-month contract. £300-£350 per day (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
11/11/2025
Contractor
Your new company This role supports a major Merger & Acquisition (M&A) initiative for a leading UK-based food manufacturer, renowned for supplying chilled, ready-to-eat products to major retailers and foodservice providers. The organisation operates at scale, with multiple production sites and complex supply chain operations, making IT integration and governance critical to the success of this project. Your new role The PMO Coordinator will play a pivotal role in ensuring project governance, documentation, and reporting standards are maintained across multiple integration workstreams. This position requires strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. A hybrid role with 1 day a week based in Leeds and 1 day a week based in London.Key Responsibilities: Integration Requirements Management:Capture, document, and prioritise integration requirements from business and IT stakeholders, maintaining a clear and actionable backlog. Access & Configuration Coordination:Manage system access and configuration requests for Day 1 and post-Day 1 activities, supporting HR, Finance, and other key functions. Governance & Reporting:Support project reporting, governance, and assurance processes, ensuring all activities are tracked, documented, and communicated effectively. Resource Planning:Assist with resource planning and demand management across integration workstreams. Triage & Backlog Management:Manage triage and backlog processes for out-of-scope requests, ensuring appropriate follow-up and escalation. Template & Process Standardisation:Facilitate the use of templates for planning, reporting, and incident management, ensuring consistency and traceability. Day 1 Readiness & Hypercare:Collaborate with service desks and support teams to ensure readiness for Day 1 hypercare and ongoing support What you'll need to succeed Proven experience in PMO coordination within large-scale IT projects or M&A environments. Strong understanding of IT governance, reporting, and assurance processes. Familiarity with integration projects, particularly in complex organisational structures. Excellent organisational and communication skills, with the ability to manage multiple priorities. Proficiency in MS Office Suite, including Excel and PowerPoint; experience with project management tools (e.g., MS Project, Jira, or similar) is desirable. Knowledge of ITIL principles and service management processes is advantageous. What you'll get in return An initial minimum 4-6-month contract. £300-£350 per day (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Monatrix Job role: Multi-skilled Security Engineer Location: Field based - South West London - Buckinghamshire area of Oxford, Slough, Reading, Camberley down to Guildford with occasional Central London work Reporting to: Engineering Manager Job Purpose and Summary: To carry out Installations, Service & Maintenance visits and corrective works on a day to day basis and as required by our clients. Most works will be carried out at our customer's sites and premises, with some preliminary works at the office on a rare basis. The Engineers support the delivery of installations, service, and maintenance works with the day-to-day client and coordinator-focused activities, ensuring all communications and records are recorded accurately. As a very customer-facing role and as the primary contact with our clients the role focuses on delivering exceptional service and support that deliver and uphold our values. Requirements to join Driving license is essential ECS/CSCS - is essential (but we can arrange this if required) IPAF/PASMA card is advantageous but not essential Previous enterprise system experience/knowledge with CCure, Gallagher and Milestone is admirable but again not essential. Travel is likely, with the odd stay away (if you were to stay away, we pay for your hotel, meal allowance and 2 hours extra over time for staying away each day) Benefits Company van will be provided (including fuel card) No on call rota! Travel time paid after 30 minutes each way, lunch break 1 hour within a shift pattern of 9-5:30 23 days holiday + BH's AND your birthday off paid! Duties and Responsibilities: Responsible for the daily communications and documentation is updated accurately with the coordinators in the office. Ensuring the Values and Vision of the company are upheld, achieved and seen by our customers. Delivering a professional and effective installation and service to our customers. Continually make sure that the image and perception of the company is kept in the highest regard. Ensure all works are carried out in an efficient and effective manner. Ensure that all works are carried out in a safe manner and all company policies regarding health and safety are adhered to. Customer premises and sites are respected and left clean and tidy. Ensure documents required by the office are completed professionally in full, accurately and returned to the office quickly and as requested. Keep company vehicles clean and tidy. Reporting any damage to a vehicle immediately. Ensure the specification of any works instructions are carried out in line with specification at all times. Report to the office any amendments to the specification, that maybe required and ensure approval is received from the office before any amendments are carried out. Carryout any investigative works, on a service call are carried out for no longer than one hour initially. If the investigative works need to continue to rectify the issue, then authorization must be given from the office to continue. Some works will require engineers to travel to customers sites throughout the UK. Some works will require engineers to stay away from home overnight and could be for a number of consecutive nights. Recording and updating all installations, service call outs, additional works, works in progress and maintenance visits documentation is completed as per the company process and policies. Assisting engineering colleagues and following project managers, senior engineers and coordinator instructions. Minimum Education/ Training Required: 2+ years' of engineering or similar service CONTACT ME NOW! (url removed) LinkedIn - Craig Hickman (phone number removed)
10/11/2025
Full time
Monatrix Job role: Multi-skilled Security Engineer Location: Field based - South West London - Buckinghamshire area of Oxford, Slough, Reading, Camberley down to Guildford with occasional Central London work Reporting to: Engineering Manager Job Purpose and Summary: To carry out Installations, Service & Maintenance visits and corrective works on a day to day basis and as required by our clients. Most works will be carried out at our customer's sites and premises, with some preliminary works at the office on a rare basis. The Engineers support the delivery of installations, service, and maintenance works with the day-to-day client and coordinator-focused activities, ensuring all communications and records are recorded accurately. As a very customer-facing role and as the primary contact with our clients the role focuses on delivering exceptional service and support that deliver and uphold our values. Requirements to join Driving license is essential ECS/CSCS - is essential (but we can arrange this if required) IPAF/PASMA card is advantageous but not essential Previous enterprise system experience/knowledge with CCure, Gallagher and Milestone is admirable but again not essential. Travel is likely, with the odd stay away (if you were to stay away, we pay for your hotel, meal allowance and 2 hours extra over time for staying away each day) Benefits Company van will be provided (including fuel card) No on call rota! Travel time paid after 30 minutes each way, lunch break 1 hour within a shift pattern of 9-5:30 23 days holiday + BH's AND your birthday off paid! Duties and Responsibilities: Responsible for the daily communications and documentation is updated accurately with the coordinators in the office. Ensuring the Values and Vision of the company are upheld, achieved and seen by our customers. Delivering a professional and effective installation and service to our customers. Continually make sure that the image and perception of the company is kept in the highest regard. Ensure all works are carried out in an efficient and effective manner. Ensure that all works are carried out in a safe manner and all company policies regarding health and safety are adhered to. Customer premises and sites are respected and left clean and tidy. Ensure documents required by the office are completed professionally in full, accurately and returned to the office quickly and as requested. Keep company vehicles clean and tidy. Reporting any damage to a vehicle immediately. Ensure the specification of any works instructions are carried out in line with specification at all times. Report to the office any amendments to the specification, that maybe required and ensure approval is received from the office before any amendments are carried out. Carryout any investigative works, on a service call are carried out for no longer than one hour initially. If the investigative works need to continue to rectify the issue, then authorization must be given from the office to continue. Some works will require engineers to travel to customers sites throughout the UK. Some works will require engineers to stay away from home overnight and could be for a number of consecutive nights. Recording and updating all installations, service call outs, additional works, works in progress and maintenance visits documentation is completed as per the company process and policies. Assisting engineering colleagues and following project managers, senior engineers and coordinator instructions. Minimum Education/ Training Required: 2+ years' of engineering or similar service CONTACT ME NOW! (url removed) LinkedIn - Craig Hickman (phone number removed)
IT Projects Coordinator Annual Salary: £32,000 per annum Location: Ballymena Job Type: Full-time We are seeking an IT Projects Coordinator to support the crucial next phases of our ERP system rollout, focusing on factory operations. This role is integral to deploying Factory Track, Infor's solution for shop floor, stores, and quality management, and will also involve digitalising factory processes to enhance operational efficiency. Day-to-day of the role: Manage the project of Factory Track Shop Floor Implementation. Identify, trial, and establish the most efficient workflows using the system. Scope and document any system modifications needed to optimise performance. Design and implement BarTender labels for product tracking. Conduct thorough system testing with pilot users and stakeholders. Set up Factory Track terminals and configure user accounts on shop floor systems. Provide user training and ongoing support. Train managers to analyse data and identify trends to inform decision-making. Create data views and dashboards for transparent information sharing. Plan and implement time-tracking functionality using Factory Track. Establish infrastructure for accurate, efficient production timing. Ensure a seamless transition during each "go-live" phase. Configure factory displays and dashboards for real-time, visual data updates. Propose and implement continuous improvement initiatives for digital systems. Additional projects include implementing serial tracking, deploying Warehouse Mobility within Factory Track, and setting up various modules like Quality, Maintenance, and Service. Required Skills & Qualifications: Strong IT skills, particularly in Microsoft Excel. Logical understanding of databases and software tables. Problem-solving mindset with a proactive approach. Effective training and communication skills. Highly organised with strong attention to detail. Commercial awareness and professional interaction with internal teams. Excellent time management and interpersonal skills, with the ability to work collaboratively in a fast-paced environment. Desirable: Basic understanding of ERP systems, experience creating digital reports/dashboards, and familiarity with KPIs and performance targets. Benefits: 30 days holidays (including statutory holidays) Company Performance Related Pay (PRP) scheme Private Healthcare scheme Company sick pay scheme Employee Referral scheme AXA Insurance discount Cycle to work scheme Pension scheme Life insurance policy To apply for the IT Factory Projects Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
07/11/2025
Full time
IT Projects Coordinator Annual Salary: £32,000 per annum Location: Ballymena Job Type: Full-time We are seeking an IT Projects Coordinator to support the crucial next phases of our ERP system rollout, focusing on factory operations. This role is integral to deploying Factory Track, Infor's solution for shop floor, stores, and quality management, and will also involve digitalising factory processes to enhance operational efficiency. Day-to-day of the role: Manage the project of Factory Track Shop Floor Implementation. Identify, trial, and establish the most efficient workflows using the system. Scope and document any system modifications needed to optimise performance. Design and implement BarTender labels for product tracking. Conduct thorough system testing with pilot users and stakeholders. Set up Factory Track terminals and configure user accounts on shop floor systems. Provide user training and ongoing support. Train managers to analyse data and identify trends to inform decision-making. Create data views and dashboards for transparent information sharing. Plan and implement time-tracking functionality using Factory Track. Establish infrastructure for accurate, efficient production timing. Ensure a seamless transition during each "go-live" phase. Configure factory displays and dashboards for real-time, visual data updates. Propose and implement continuous improvement initiatives for digital systems. Additional projects include implementing serial tracking, deploying Warehouse Mobility within Factory Track, and setting up various modules like Quality, Maintenance, and Service. Required Skills & Qualifications: Strong IT skills, particularly in Microsoft Excel. Logical understanding of databases and software tables. Problem-solving mindset with a proactive approach. Effective training and communication skills. Highly organised with strong attention to detail. Commercial awareness and professional interaction with internal teams. Excellent time management and interpersonal skills, with the ability to work collaboratively in a fast-paced environment. Desirable: Basic understanding of ERP systems, experience creating digital reports/dashboards, and familiarity with KPIs and performance targets. Benefits: 30 days holidays (including statutory holidays) Company Performance Related Pay (PRP) scheme Private Healthcare scheme Company sick pay scheme Employee Referral scheme AXA Insurance discount Cycle to work scheme Pension scheme Life insurance policy To apply for the IT Factory Projects Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
IT Projects Coordinator Annual Salary: £32,000 per annum Location: Ballymena Job Type: Full-time We are seeking an IT Projects Coordinator to support the crucial next phases of our ERP system rollout, focusing on factory operations. This role is integral to deploying Factory Track, Infor's solution for shop floor, stores, and quality management, and will also involve digitalising factory processes to enhance operational efficiency. Day-to-day of the role: Manage the project of Factory Track Shop Floor Implementation. Identify, trial, and establish the most efficient workflows using the system. Scope and document any system modifications needed to optimise performance. Design and implement BarTender labels for product tracking. Conduct thorough system testing with pilot users and stakeholders. Set up Factory Track terminals and configure user accounts on shop floor systems. Provide user training and ongoing support. Train managers to analyse data and identify trends to inform decision-making. Create data views and dashboards for transparent information sharing. Plan and implement time-tracking functionality using Factory Track. Establish infrastructure for accurate, efficient production timing. Ensure a seamless transition during each "go-live" phase. Configure factory displays and dashboards for real-time, visual data updates. Propose and implement continuous improvement initiatives for digital systems. Additional projects include implementing serial tracking, deploying Warehouse Mobility within Factory Track, and setting up various modules like Quality, Maintenance, and Service. Required Skills & Qualifications: Strong IT skills, particularly in Microsoft Excel. Logical understanding of databases and software tables. Problem-solving mindset with a proactive approach. Effective training and communication skills. Highly organised with strong attention to detail. Commercial awareness and professional interaction with internal teams. Excellent time management and interpersonal skills, with the ability to work collaboratively in a fast-paced environment. Desirable: Basic understanding of ERP systems, experience creating digital reports/dashboards, and familiarity with KPIs and performance targets. Benefits: 30 days holidays (including statutory holidays) Company Performance Related Pay (PRP) scheme Private Healthcare scheme Company sick pay scheme Employee Referral scheme AXA Insurance discount Cycle to work scheme Pension scheme Life insurance policy To apply for the IT Factory Projects Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
07/11/2025
Full time
IT Projects Coordinator Annual Salary: £32,000 per annum Location: Ballymena Job Type: Full-time We are seeking an IT Projects Coordinator to support the crucial next phases of our ERP system rollout, focusing on factory operations. This role is integral to deploying Factory Track, Infor's solution for shop floor, stores, and quality management, and will also involve digitalising factory processes to enhance operational efficiency. Day-to-day of the role: Manage the project of Factory Track Shop Floor Implementation. Identify, trial, and establish the most efficient workflows using the system. Scope and document any system modifications needed to optimise performance. Design and implement BarTender labels for product tracking. Conduct thorough system testing with pilot users and stakeholders. Set up Factory Track terminals and configure user accounts on shop floor systems. Provide user training and ongoing support. Train managers to analyse data and identify trends to inform decision-making. Create data views and dashboards for transparent information sharing. Plan and implement time-tracking functionality using Factory Track. Establish infrastructure for accurate, efficient production timing. Ensure a seamless transition during each "go-live" phase. Configure factory displays and dashboards for real-time, visual data updates. Propose and implement continuous improvement initiatives for digital systems. Additional projects include implementing serial tracking, deploying Warehouse Mobility within Factory Track, and setting up various modules like Quality, Maintenance, and Service. Required Skills & Qualifications: Strong IT skills, particularly in Microsoft Excel. Logical understanding of databases and software tables. Problem-solving mindset with a proactive approach. Effective training and communication skills. Highly organised with strong attention to detail. Commercial awareness and professional interaction with internal teams. Excellent time management and interpersonal skills, with the ability to work collaboratively in a fast-paced environment. Desirable: Basic understanding of ERP systems, experience creating digital reports/dashboards, and familiarity with KPIs and performance targets. Benefits: 30 days holidays (including statutory holidays) Company Performance Related Pay (PRP) scheme Private Healthcare scheme Company sick pay scheme Employee Referral scheme AXA Insurance discount Cycle to work scheme Pension scheme Life insurance policy To apply for the IT Factory Projects Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Project Manager / Project Lead / Project Coordinator / SAAS / Software / Automotive / Car manufacturing / Implementation Key Responsibilities • Assist in the planning, scheduling, and execution of customer onboarding, software rollouts, and internal projects • Coordinate project tasks, resources, and communications between stakeholders, including customers, internal teams, and external partners • Support the creation and maintenance of project documentation, timelines, and status reports • Monitor project progress and highlight potential risks or issues to the Project Manager • Help ensure projects meet quality standards, customer expectations, and agreed deadlines • Provide administrative and operational support across the project lifecycle • Participate in client meetings, gathering requirements and supporting follow-up actions • Contribute to continuous improvement by suggesting and helping implement more efficient processes Skills & Experience Essential: • Strong organisational skills with the ability to manage multiple tasks at once • Excellent communication and interpersonal skills • High attention to detail and a proactive approach to problem-solving • Competence in Microsoft Office / Google Workspace tools • A keen interest in project management, technology, and/or the automotive industry Desirable: • Previous experience in a coordination, administrative, or junior project role • Knowledge of project management methodologies (Agile, Waterfall, PRINCE2, etc.) • Familiarity with project management software (e.g., Jira, Trello, Asana, MS Project) • An understanding of SaaS software and/or the automotive retail industry
06/11/2025
Full time
Project Manager / Project Lead / Project Coordinator / SAAS / Software / Automotive / Car manufacturing / Implementation Key Responsibilities • Assist in the planning, scheduling, and execution of customer onboarding, software rollouts, and internal projects • Coordinate project tasks, resources, and communications between stakeholders, including customers, internal teams, and external partners • Support the creation and maintenance of project documentation, timelines, and status reports • Monitor project progress and highlight potential risks or issues to the Project Manager • Help ensure projects meet quality standards, customer expectations, and agreed deadlines • Provide administrative and operational support across the project lifecycle • Participate in client meetings, gathering requirements and supporting follow-up actions • Contribute to continuous improvement by suggesting and helping implement more efficient processes Skills & Experience Essential: • Strong organisational skills with the ability to manage multiple tasks at once • Excellent communication and interpersonal skills • High attention to detail and a proactive approach to problem-solving • Competence in Microsoft Office / Google Workspace tools • A keen interest in project management, technology, and/or the automotive industry Desirable: • Previous experience in a coordination, administrative, or junior project role • Knowledge of project management methodologies (Agile, Waterfall, PRINCE2, etc.) • Familiarity with project management software (e.g., Jira, Trello, Asana, MS Project) • An understanding of SaaS software and/or the automotive retail industry
A global pharmaceutical manufacturer specialising in emergency and rare disease medicines is seeking an Engineering Project Coordinator with strong asset management experience to support its GMP-compliant production facility in Llandysul. This role is ideal for someone who thrives in a structured, regulated environment and has hands-on experience managing engineering assets through systems like Maximo. Key Responsibilities: Lead the coordination of engineering work orders and maintenance activities Manage contractor access and ensure completion of scheduled tasks Oversee asset lifecycle management, including calibration, documentation, and compliance Maintain and update the site s system reports and GMP archives Support the Engineering Manager with planning and documentation Administer engineering stores and stock control Drive improvements in the PPM system and support lean manufacturing initiatives Essential Skills and Experience: Proven experience using Maximo or similar asset management systems (e.g., Shire, Agility) Strong understanding of asset tracking, maintenance scheduling, and compliance documentation Excellent organisational and communication skills Ability to manage own workload and take detailed notes IT or engineering background is beneficial but not essential Experience in GMP or regulated environments is advantageous If you have a passion for precision, systems, and coordination, and want to contribute to a company making a global impact, apply today. Please note, this role is full time, and requires the candidate to be on site Monday - Friday.
05/11/2025
Full time
A global pharmaceutical manufacturer specialising in emergency and rare disease medicines is seeking an Engineering Project Coordinator with strong asset management experience to support its GMP-compliant production facility in Llandysul. This role is ideal for someone who thrives in a structured, regulated environment and has hands-on experience managing engineering assets through systems like Maximo. Key Responsibilities: Lead the coordination of engineering work orders and maintenance activities Manage contractor access and ensure completion of scheduled tasks Oversee asset lifecycle management, including calibration, documentation, and compliance Maintain and update the site s system reports and GMP archives Support the Engineering Manager with planning and documentation Administer engineering stores and stock control Drive improvements in the PPM system and support lean manufacturing initiatives Essential Skills and Experience: Proven experience using Maximo or similar asset management systems (e.g., Shire, Agility) Strong understanding of asset tracking, maintenance scheduling, and compliance documentation Excellent organisational and communication skills Ability to manage own workload and take detailed notes IT or engineering background is beneficial but not essential Experience in GMP or regulated environments is advantageous If you have a passion for precision, systems, and coordination, and want to contribute to a company making a global impact, apply today. Please note, this role is full time, and requires the candidate to be on site Monday - Friday.
81651 - Connection Coordinator The Connection Coordinator will report directly to the Connection services Team Leader and will work within Connections Services, Network Operations based in our Maidstone office. You will be a permanent employee. You will attract a starting salary of 33,247 per annum and a bonus of 3%. Progression to a higher salary scale is possible once full training and competencies are achieved. We also provide the following additional benefits 22 days annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category. This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, and providing quotations, booking site visits, processing payment, raising MPAN numbers and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Educated to GCSE level or equivalent Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader
05/11/2025
Full time
81651 - Connection Coordinator The Connection Coordinator will report directly to the Connection services Team Leader and will work within Connections Services, Network Operations based in our Maidstone office. You will be a permanent employee. You will attract a starting salary of 33,247 per annum and a bonus of 3%. Progression to a higher salary scale is possible once full training and competencies are achieved. We also provide the following additional benefits 22 days annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category. This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, and providing quotations, booking site visits, processing payment, raising MPAN numbers and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Educated to GCSE level or equivalent Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader
Technical Support & Implementation Coordinator £35,000 - 40,000 + great benefits including Private Medical, Life Insurance, Training Birmingham Business Park / Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data. About the Role As Technical Support & Implementation Coordinator , you will support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where you'll manage internal technical requests, external development work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential. Key Responsibilities Be the first point of contact for technical issues related to the platform Liaise between customers, internal teams, and external developers Translate customer and business needs into clear technical specifications Manage and test change requests and new features Support customer onboarding, training, and occasional on-site visits Assist the sales team with technical input on customer projects Build and maintain dashboards and reports in Tableau (training provided) Use basic SQL to investigate data, validate queries, and support troubleshooting Maintain detailed documentation including test plans, workflows, and change logs Required Skills / Experience Experience in a technical coordination, product support, or project assistant role Great communication skills - confident engaging with both technical teams and customers Highly organised and detail-oriented with strong follow-through Comfortable testing platforms and documenting issues clearly Working knowledge of SQL (basic queries, joins, filters) Willingness to learn tools like Tableau and other platforms A proactive attitude and ability to adapt in a fast-moving environment Full UK driving licence is required (due to occasional travel to customer sites) Why Join? Be part of a fast-growing company innovating in the asset tracking and logistics tech space Work with cutting-edge technologies in real-world supply chains Clear career progression opportunities as the business scales Private medical insurance and life insurance Hybrid working - based at Birmingham Business Park, with 1-2 days remote per week Full training on Tableau and other reporting tools provided MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for over 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website. MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website. We are proud to be an Equal Opportunities Employer.
04/11/2025
Full time
Technical Support & Implementation Coordinator £35,000 - 40,000 + great benefits including Private Medical, Life Insurance, Training Birmingham Business Park / Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data. About the Role As Technical Support & Implementation Coordinator , you will support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where you'll manage internal technical requests, external development work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential. Key Responsibilities Be the first point of contact for technical issues related to the platform Liaise between customers, internal teams, and external developers Translate customer and business needs into clear technical specifications Manage and test change requests and new features Support customer onboarding, training, and occasional on-site visits Assist the sales team with technical input on customer projects Build and maintain dashboards and reports in Tableau (training provided) Use basic SQL to investigate data, validate queries, and support troubleshooting Maintain detailed documentation including test plans, workflows, and change logs Required Skills / Experience Experience in a technical coordination, product support, or project assistant role Great communication skills - confident engaging with both technical teams and customers Highly organised and detail-oriented with strong follow-through Comfortable testing platforms and documenting issues clearly Working knowledge of SQL (basic queries, joins, filters) Willingness to learn tools like Tableau and other platforms A proactive attitude and ability to adapt in a fast-moving environment Full UK driving licence is required (due to occasional travel to customer sites) Why Join? Be part of a fast-growing company innovating in the asset tracking and logistics tech space Work with cutting-edge technologies in real-world supply chains Clear career progression opportunities as the business scales Private medical insurance and life insurance Hybrid working - based at Birmingham Business Park, with 1-2 days remote per week Full training on Tableau and other reporting tools provided MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for over 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website. MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website. We are proud to be an Equal Opportunities Employer.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
03/11/2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
03/11/2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
81589 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 35,158 per annum and a bonus of 3%. Close Date: 15th November 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
01/11/2025
Full time
81589 - Connection Coordinator The Connection Coordinator will report to the Team Leader and will work within Connections Services, Network Operations based in our Bury St Edmunds office. You will be a permanent employee. You will attract a salary of 35,158 per annum and a bonus of 3%. Close Date: 15th November 2025 Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category & adhering to Guaranteed Standards of Performance (GSoP). This includes services of 1 to 4 properties or power requirements up to 69kVA. Dimensions: Responsible for the end-to-end process of all works up to 69kVA in categories LVSSA & LVSSB. This incorporates the raising of enquires, through to the quotation stage, to the scheduling of the delivery teams to complete the work. You will provide excellent service to customers, providing quotations, booking site visits, processing payment, and co-ordinating the execution of the work programming. This will require the post holder to be the contact for a customer and to support them through each stage of the job. Principal Accountabilities: Develop great relationships with customers Receive and process the customer's initial enquiries Facilitate the booking of surveyor site visits Raise, issue and manage customer's quotations Process payments for customers Operate work management tools (SAP and SAP CRM) and PC systems to help plan, issuing and completion of work Liaise with both operatives and contractors to support with any site issues Help investigate customer complaints and escalate Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards To assist with any compliance or UAT projects To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities What we are looking for: Excellent customer service experience Desire to develop and succeed Computer literate and use a variety of systems with fast and accurate keyboard skills Work co-operatively with others to achieve shared goals and improve the contribution of all members of the team Initiative to resolve problems Nature and Scope: The Connections Coordinator role within the Connection Services department is without question one of the most crucial and rewarding roles within the business due to its direct influence and effect to the UK Power Networks BMoCS performance. The nature of the business is such that the vast majority (at least 70%) of customers are one-off transactional customers; there is therefore only one chance to create a positive and lasting impression of the business. This requires customer-facing staff of the highest calibre that have been trained in and can explain technical and practical aspects in a way that can be understood by customers. The Connection Coordinator will report directly to the Connection services Team Leader Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Job Specification Operational Information Management Navy Command Operational Information Management (OPIM) is to be provided as a specialist technical support service. This service is to ensure that the necessary data required to operate Navy Front Line Command (FLC), ships, submarines and front-line units is available to all Users. Outputs Development and delivery of deployed SharePoint services and the improvement of processes to support on-going Data Migration initiatives. Provide Information Management support for transition (both ways) between fixed and afloat IM domains, including Team site builds for all current and future systems. Modification of the Defence File Plan (DFP) to improve Information Management within all Navy FLC environments. Support ND IM policy and projects regarding standard operating procedures (SOPs), ways of working, processes, and best practice. Support and provide continuous deployed SME IM input into BRd7747 (Maritime Operational Information Handbook) to ensure ongoing relevance and compliance. Provide support to interoperability Information management and sharing between legacy, current and future capabilities. Work with LC2, OpNET L3/4 teams and other legacy systems to ensure interoperability solutions have IM support and can be implemented across Navy FLC interests. Develop and administer the Navy FLC OpNET HUB, create and collapse site collections as required for operations: Single Service Site collection site administrators on the OpNET Hub, provision of new Front Line Command sites for L2/L1 areas, create limited areas and managed access control, provide support to L2/L1 for SharePoint fault resolution, site closure when FLC/unit site no longer required. Tasking Build Navy FLC team sites in both the maritime environment and the MMPC to comply with MOD policy, existing SOPs, and maritime site standards. Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB Maintain an awareness of current CIS technology to develop and advise on new ways of working iaw MOD Information Management Policy. Maintain OPIM Instructions and SOPs for all business processes with Lessons Identified (LIs). Support Navy Command with trials, testing and development for ND IS/IM related projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub). Create limited areas and manged access control (Hub). Provide support to L2/L1 for SharePoint fault resolution (Hub). Site closure when FLC site no longer required (Hub). Person Specification To be considered for this role you will have the following: Essential Ability to travel and work onboard surface and sub-surface vessels Ability to travel for projects as and when required (occasionally includes foreign travel) Knowledge of JSP440/441 Working knowledge of SharePoint Knowledge and experience with information management MOD security clearance or be willing to undergo Security Clearance to DV level Desirable Skills Some knowledge of industry standards - BRd7747 Involvement in an iHub Communications information systems (Royal Navy) Providing support with SharePoint Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow the laid-down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st December 2026 Rate - dependent on experience and interview Working hours - 8am - 4pm Base Location - MCSU, Portsmouth (mostly remote) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
31/10/2025
Contractor
Job Specification Operational Information Management Navy Command Operational Information Management (OPIM) is to be provided as a specialist technical support service. This service is to ensure that the necessary data required to operate Navy Front Line Command (FLC), ships, submarines and front-line units is available to all Users. Outputs Development and delivery of deployed SharePoint services and the improvement of processes to support on-going Data Migration initiatives. Provide Information Management support for transition (both ways) between fixed and afloat IM domains, including Team site builds for all current and future systems. Modification of the Defence File Plan (DFP) to improve Information Management within all Navy FLC environments. Support ND IM policy and projects regarding standard operating procedures (SOPs), ways of working, processes, and best practice. Support and provide continuous deployed SME IM input into BRd7747 (Maritime Operational Information Handbook) to ensure ongoing relevance and compliance. Provide support to interoperability Information management and sharing between legacy, current and future capabilities. Work with LC2, OpNET L3/4 teams and other legacy systems to ensure interoperability solutions have IM support and can be implemented across Navy FLC interests. Develop and administer the Navy FLC OpNET HUB, create and collapse site collections as required for operations: Single Service Site collection site administrators on the OpNET Hub, provision of new Front Line Command sites for L2/L1 areas, create limited areas and managed access control, provide support to L2/L1 for SharePoint fault resolution, site closure when FLC/unit site no longer required. Tasking Build Navy FLC team sites in both the maritime environment and the MMPC to comply with MOD policy, existing SOPs, and maritime site standards. Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB Maintain an awareness of current CIS technology to develop and advise on new ways of working iaw MOD Information Management Policy. Maintain OPIM Instructions and SOPs for all business processes with Lessons Identified (LIs). Support Navy Command with trials, testing and development for ND IS/IM related projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub). Create limited areas and manged access control (Hub). Provide support to L2/L1 for SharePoint fault resolution (Hub). Site closure when FLC site no longer required (Hub). Person Specification To be considered for this role you will have the following: Essential Ability to travel and work onboard surface and sub-surface vessels Ability to travel for projects as and when required (occasionally includes foreign travel) Knowledge of JSP440/441 Working knowledge of SharePoint Knowledge and experience with information management MOD security clearance or be willing to undergo Security Clearance to DV level Desirable Skills Some knowledge of industry standards - BRd7747 Involvement in an iHub Communications information systems (Royal Navy) Providing support with SharePoint Background knowledge of either naval or maritime would be advantageous Excellent communication skills Able to follow the laid-down process Computer literate and good knowledge of Microsoft applications. Role specifics Start date - ASAP End date - 31st December 2026 Rate - dependent on experience and interview Working hours - 8am - 4pm Base Location - MCSU, Portsmouth (mostly remote) Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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