About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Services Co-Ordinator - Internal Engineering Location: Droitwich Salary: £25,000 per annum Vacancy Type: Full TimeContract Hours : Mon-Fri working hours 37.5 hour a week Closing date : November 30th 2025 As an IT recycler and supplier of IT Services the company have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with guidance and advice through this complex market. They offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with their hardware specialist IT brokerage service. The Role The Service Coordinator plays a key role in supporting the Internal Engineering function, with a primary focus on the Breakfix service (reactive repair and maintenance). This is a fast-paced position that spans six sub-departments, all of which contribute to delivering thier Refurbishment service. The role is integral to ensuring an excellent customer experience by providing accurate quotations, responding promptly to customer enquiries, coordinating with the supply chain, and driving operational output through effective organisation and administration. As a Service Coordinator, the responsibilities are varied and require flexibility, covering a wide range of duties within the scope of the role. Key Responsibilities Act as the first point of contact for customers, providing service information, updates, and responding to queries. Build and maintain strong relationships with customers, suppliers, and key stakeholders. Ensure accuracy and attention to detail when preparing and issuing quotations. Maintain accurate records in the system, particularly in relation to stock movements. Proactively manage customer expectations by providing timely updates on repair progress. Generate and deliver customer reports, including stock levels, dispatch status, and service performance. Collaborate effectively with key internal teams, including Technicians, Warehouse, and Sales. Liaise with external partners such as customers, suppliers, and logistics providers. Monitor and drive Technician activity to ensure compliance with agreed SLAs. Skills and Qualifications Previous experience in a customer-facing role. Outstanding customer service skills with a professional and approachable manner. Strong administrative abilities, with proficiency in Microsoft Office (particularly Excel). High attention to detail and accuracy in data entry. Excellent verbal and written communication skills. Proactive, adaptable, and able to respond effectively to changing priorities. A collaborative team player, committed to supporting colleagues and ensuring service success. Strong organisational and time management skills, with the ability to prioritise effectively. Benefits Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
13/11/2025
Contractor
Services Co-Ordinator - Internal Engineering Location: Droitwich Salary: £25,000 per annum Vacancy Type: Full TimeContract Hours : Mon-Fri working hours 37.5 hour a week Closing date : November 30th 2025 As an IT recycler and supplier of IT Services the company have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with guidance and advice through this complex market. They offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with their hardware specialist IT brokerage service. The Role The Service Coordinator plays a key role in supporting the Internal Engineering function, with a primary focus on the Breakfix service (reactive repair and maintenance). This is a fast-paced position that spans six sub-departments, all of which contribute to delivering thier Refurbishment service. The role is integral to ensuring an excellent customer experience by providing accurate quotations, responding promptly to customer enquiries, coordinating with the supply chain, and driving operational output through effective organisation and administration. As a Service Coordinator, the responsibilities are varied and require flexibility, covering a wide range of duties within the scope of the role. Key Responsibilities Act as the first point of contact for customers, providing service information, updates, and responding to queries. Build and maintain strong relationships with customers, suppliers, and key stakeholders. Ensure accuracy and attention to detail when preparing and issuing quotations. Maintain accurate records in the system, particularly in relation to stock movements. Proactively manage customer expectations by providing timely updates on repair progress. Generate and deliver customer reports, including stock levels, dispatch status, and service performance. Collaborate effectively with key internal teams, including Technicians, Warehouse, and Sales. Liaise with external partners such as customers, suppliers, and logistics providers. Monitor and drive Technician activity to ensure compliance with agreed SLAs. Skills and Qualifications Previous experience in a customer-facing role. Outstanding customer service skills with a professional and approachable manner. Strong administrative abilities, with proficiency in Microsoft Office (particularly Excel). High attention to detail and accuracy in data entry. Excellent verbal and written communication skills. Proactive, adaptable, and able to respond effectively to changing priorities. A collaborative team player, committed to supporting colleagues and ensuring service success. Strong organisational and time management skills, with the ability to prioritise effectively. Benefits Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Business development manager required for a Logistics company who works with freight forwarders across the North West of England, you will sell the services of this company into freight forwarding companies. You will be meeting branch managers and owners to sell the services, this role is a hybrid role with only 1-2 days in the office. Business development manager 45k + bonus The role As a Business Development manager you will identify possible clients who will need the services of a logistics provider, you will sell the suitable services they will require and work on repeat business. This role will include all the standard Business Development Manager duties Experience We are looking for a Business development manager with a understanding of the logistics market, you will be a good communicator and able to build relationships. Business Development manager Logistics company North west £45k plus Commission 25 days holiday plus bank holidays BUPA private health Company pension Life assurance Electric vehicle company car scheme Cycle to work scheme Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
13/11/2025
Full time
Business development manager required for a Logistics company who works with freight forwarders across the North West of England, you will sell the services of this company into freight forwarding companies. You will be meeting branch managers and owners to sell the services, this role is a hybrid role with only 1-2 days in the office. Business development manager 45k + bonus The role As a Business Development manager you will identify possible clients who will need the services of a logistics provider, you will sell the suitable services they will require and work on repeat business. This role will include all the standard Business Development Manager duties Experience We are looking for a Business development manager with a understanding of the logistics market, you will be a good communicator and able to build relationships. Business Development manager Logistics company North west £45k plus Commission 25 days holiday plus bank holidays BUPA private health Company pension Life assurance Electric vehicle company car scheme Cycle to work scheme Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
A leading-edge healthcare recruitment technology company, offering a full end-to-end workforce management solution to the UK care sector. Unlike traditional agencies, they provide a sophisticated SaaS platform that is highly flexible and adaptable to client needs, allowing them to manage everything from agency booking and internal staff banks to complex HR and rostering. Role Overview A highly driven, tenacious, and engaging Regional Business Development Manager is required to join an expanding sales team. Following exponential growth, from their full Software-as-a-Service (SaaS) end-to-end workforce solutions, this role is crucial to capitalising on market demand in key regional areas. The ideal candidate will be a strong salesperson first, with the ability to confidently engage prospects, run detailed product demonstrations, and close deals for both single products and full platform solutions. While we can teach the intricacies of our platform, we require candidates with inherent sales confidence and persistence. Key Responsibilities Pipeline Generation & Management: Manage and engage a pipeline of leads allocated via HubSpot, covering new-new, lapsed (churned for 3+ months), and increased wallet share opportunities. Proactively scope and generate new business opportunities beyond provided leads. Client Acquisition & Segmentation: Target organisations a mixture of sectors, including Care Homes, Children's Supported Living, Private care, and any other care-related markets Deal Closure & Representation: Lead the full sales cycle from initial contact to contract closure. Conduct demonstrations and presentations of Florence's highly adaptable SaaS platform. Attend face-to-face meetings only where requested or necessary to secure large group deals Essential Skills & Attributes Exceptional Sales Ability: Proven track record in selling B2B solutions or services. Healthcare recruitment experience is highly beneficial but not essential. Personality & Drive: Fast-paced, engaging, professional, hardworking, resilient, and persistent. Must be able to build rapport quickly ("People buy from people"). Technical Aptitude: Comfortable demonstrating complex software solutions and understanding integration points Want to know more? Apply today or contact Di at Ainsworth Recruitment for a confidential discussion about this exciting opportunity.
13/11/2025
Full time
A leading-edge healthcare recruitment technology company, offering a full end-to-end workforce management solution to the UK care sector. Unlike traditional agencies, they provide a sophisticated SaaS platform that is highly flexible and adaptable to client needs, allowing them to manage everything from agency booking and internal staff banks to complex HR and rostering. Role Overview A highly driven, tenacious, and engaging Regional Business Development Manager is required to join an expanding sales team. Following exponential growth, from their full Software-as-a-Service (SaaS) end-to-end workforce solutions, this role is crucial to capitalising on market demand in key regional areas. The ideal candidate will be a strong salesperson first, with the ability to confidently engage prospects, run detailed product demonstrations, and close deals for both single products and full platform solutions. While we can teach the intricacies of our platform, we require candidates with inherent sales confidence and persistence. Key Responsibilities Pipeline Generation & Management: Manage and engage a pipeline of leads allocated via HubSpot, covering new-new, lapsed (churned for 3+ months), and increased wallet share opportunities. Proactively scope and generate new business opportunities beyond provided leads. Client Acquisition & Segmentation: Target organisations a mixture of sectors, including Care Homes, Children's Supported Living, Private care, and any other care-related markets Deal Closure & Representation: Lead the full sales cycle from initial contact to contract closure. Conduct demonstrations and presentations of Florence's highly adaptable SaaS platform. Attend face-to-face meetings only where requested or necessary to secure large group deals Essential Skills & Attributes Exceptional Sales Ability: Proven track record in selling B2B solutions or services. Healthcare recruitment experience is highly beneficial but not essential. Personality & Drive: Fast-paced, engaging, professional, hardworking, resilient, and persistent. Must be able to build rapport quickly ("People buy from people"). Technical Aptitude: Comfortable demonstrating complex software solutions and understanding integration points Want to know more? Apply today or contact Di at Ainsworth Recruitment for a confidential discussion about this exciting opportunity.
Business Development Manager - Real Estate Location: Birmingham, London or Manchester (Hybrid) Salary: Up to 65,000 DOE + Benefits Summary Our client, a leading organisation in the legal sector, is seeking a dynamic Business Development Manager for their Real Estate division. This permanent, full-time role offers a competitive salary along with a generous benefits package. As part of a forward-thinking team, you will drive growth and client acquisition initiatives, ensuring the firm remains at the forefront of the Real Estate market. The role can be based in Birmingham, London or Manchester. The Role As the Real Estate Business Development Manager, you will spearhead the business development function within the Real Estate division. Collaborating with various teams, you will develop and implement innovative marketing strategies that align with the firm's goals and enhance client relationships. This role is ideal for a proactive individual who thrives in a collaborative environment and is passionate about driving growth in the Real Estate sector. Key Responsibilities Identify and pursue growth opportunities within the Real Estate market, contributing to strategic business planning. Stay informed about industry developments, spotting commercial opportunities to enhance the service offering. Build and maintain relationships with clients and key industry networks to generate revenue and identify market gaps. Collaborate with the new business team on bid responses and client pursuits. Develop integrated marketing campaigns to elevate the firm's brand, including thought leadership and event coordination. Conduct competitor research and market analysis in partnership with the Market Insights team. Mentor and coach junior team members, fostering a collaborative and high-performance culture. Skills and Qualifications Proven experience in business development and marketing within a professional services or real estate environment. Strong commercial acumen with the ability to identify and translate market trends into business opportunities. Excellent networking and relationship-building skills, with a collaborative approach. Exceptional influencing, persuasion, and communication skills. Proficient in content writing and analytical reporting, providing commercial insights from data. High attention to detail and ability to manage multiple projects effectively. The Team Join a vibrant Business Development and Marketing Operations team that priorities operational efficiency and tech-savvy solutions. The Real Estate group is recognised for its outstanding market knowledge and client service, advising a diverse clientele including developers, investors, and corporate occupiers. The Organisation Our client is committed to delivering exceptional service and insights across various sectors, including Real Estate. With a strong focus on innovation, collaboration, and excellence, the organization provides a supportive environment where individuals can thrive and contribute to meaningful change. Benefits In addition to a competitive salary, the organisation offers a comprehensive benefits package, including: Annual bonus opportunities Pension contribution matching up to 5.5% Life insurance Private health care Additional perks and flexible benefits tailored to your needs If you're ready to take the next step in your career and make a significant impact in the Real Estate sector, we want to hear from you! Apply now to join this forward-thinking organisation and drive the future of business development. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
13/11/2025
Full time
Business Development Manager - Real Estate Location: Birmingham, London or Manchester (Hybrid) Salary: Up to 65,000 DOE + Benefits Summary Our client, a leading organisation in the legal sector, is seeking a dynamic Business Development Manager for their Real Estate division. This permanent, full-time role offers a competitive salary along with a generous benefits package. As part of a forward-thinking team, you will drive growth and client acquisition initiatives, ensuring the firm remains at the forefront of the Real Estate market. The role can be based in Birmingham, London or Manchester. The Role As the Real Estate Business Development Manager, you will spearhead the business development function within the Real Estate division. Collaborating with various teams, you will develop and implement innovative marketing strategies that align with the firm's goals and enhance client relationships. This role is ideal for a proactive individual who thrives in a collaborative environment and is passionate about driving growth in the Real Estate sector. Key Responsibilities Identify and pursue growth opportunities within the Real Estate market, contributing to strategic business planning. Stay informed about industry developments, spotting commercial opportunities to enhance the service offering. Build and maintain relationships with clients and key industry networks to generate revenue and identify market gaps. Collaborate with the new business team on bid responses and client pursuits. Develop integrated marketing campaigns to elevate the firm's brand, including thought leadership and event coordination. Conduct competitor research and market analysis in partnership with the Market Insights team. Mentor and coach junior team members, fostering a collaborative and high-performance culture. Skills and Qualifications Proven experience in business development and marketing within a professional services or real estate environment. Strong commercial acumen with the ability to identify and translate market trends into business opportunities. Excellent networking and relationship-building skills, with a collaborative approach. Exceptional influencing, persuasion, and communication skills. Proficient in content writing and analytical reporting, providing commercial insights from data. High attention to detail and ability to manage multiple projects effectively. The Team Join a vibrant Business Development and Marketing Operations team that priorities operational efficiency and tech-savvy solutions. The Real Estate group is recognised for its outstanding market knowledge and client service, advising a diverse clientele including developers, investors, and corporate occupiers. The Organisation Our client is committed to delivering exceptional service and insights across various sectors, including Real Estate. With a strong focus on innovation, collaboration, and excellence, the organization provides a supportive environment where individuals can thrive and contribute to meaningful change. Benefits In addition to a competitive salary, the organisation offers a comprehensive benefits package, including: Annual bonus opportunities Pension contribution matching up to 5.5% Life insurance Private health care Additional perks and flexible benefits tailored to your needs If you're ready to take the next step in your career and make a significant impact in the Real Estate sector, we want to hear from you! Apply now to join this forward-thinking organisation and drive the future of business development. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Kensington Mortgage Company
Marlow, Buckinghamshire
Operational Risk Data & Systems Coordinator Department: Risk Reports to: Operational Risk Manager Location: Hybrid - Ideally attending Marlow 1dpw Are you highly organised, detail-oriented, and passionate about risk management? We're looking for an Operational Risk Data & Systems Coordinator to join our Risk team and play a key role in supporting our risk management processes. About the Role As our Operational Risk Data & Systems Coordinator, you'll be responsible for ensuring the accuracy and completeness of risk management data within our systems. You'll support operational risk processes through diligent mailbox management, stakeholder reporting, and MI collation, helping deliver the Kensington Risk Management Framework. This is a hands-on role, ideal for a self-motivated individual who thrives in a fast-paced environment and enjoys providing administrative and coordination support across risk-related activities. Key Responsibilities Input risk management data into the risk system with a high level of accuracy, meeting internal SLAs. Manage the shared Operational Risk mailbox, ensuring prompt review and assignment of correspondence. Monitor and organise follow-up activities related to incidents, issues, actions, controls, and ad hoc risk management tasks. Produce stakeholder reports, including internal dashboards and Executive-level reporting. Support the team in collating and providing relevant and accurate management information (MI). Assist with the production of Executive Risk Management Committee and Board Risk Committee packs. Manage and monitor regular reviews of Operational Risk documents, ensuring timely completion. Complete various administrative tasks, including formulating agendas, taking minutes, and scheduling/coordinating meetings. Review and update internal operational process guides and workflows, implementing improvements where possible. Assist with ad hoc Operational Risk projects, including alignment to Barclays UK activities. Act as the first point of contact for queries, training, and guidance on the risk system -Rhiza. What We're Looking For Ability to perform comprehensive quality checks, confirming data validity and accuracy. Strong self-starter with the ability to manage multiple priorities. Effective communication skills for engaging with various stakeholders. Proactive organisational skills, with keen attention to detail and accuracy. Understanding of risk management and governance structures in Financial Services (experience in similar roles advantageous). Strong Microsoft Office skills (Excel, PowerPoint, Word) are essential. Ability to work well within a team and with wider stakeholders. Commitment to meeting SLAs and deadlines. Why Join Kensington Mortgages At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset. We offer: A supportive and flexible work environment. Opportunities for personal growth and professional development. A culture that celebrates diversity, inclusion, and neurodiversity. A workplace where everyone feels valued, respected, and empowered. Ready to make a difference? If you're passionate about providing an exceptional service and want to join a team that values your contributions we'd love to hear from you Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. Important Information Please note, all offers of employment for this role are subject to a series of background checks, including criminal (DBS), credit and Right to work checks. To take advantage of digital Right to work checks you must hold a valid passport, alternatively you must be prepared to come into Maidenhead / Marlow to show ID .
13/11/2025
Full time
Operational Risk Data & Systems Coordinator Department: Risk Reports to: Operational Risk Manager Location: Hybrid - Ideally attending Marlow 1dpw Are you highly organised, detail-oriented, and passionate about risk management? We're looking for an Operational Risk Data & Systems Coordinator to join our Risk team and play a key role in supporting our risk management processes. About the Role As our Operational Risk Data & Systems Coordinator, you'll be responsible for ensuring the accuracy and completeness of risk management data within our systems. You'll support operational risk processes through diligent mailbox management, stakeholder reporting, and MI collation, helping deliver the Kensington Risk Management Framework. This is a hands-on role, ideal for a self-motivated individual who thrives in a fast-paced environment and enjoys providing administrative and coordination support across risk-related activities. Key Responsibilities Input risk management data into the risk system with a high level of accuracy, meeting internal SLAs. Manage the shared Operational Risk mailbox, ensuring prompt review and assignment of correspondence. Monitor and organise follow-up activities related to incidents, issues, actions, controls, and ad hoc risk management tasks. Produce stakeholder reports, including internal dashboards and Executive-level reporting. Support the team in collating and providing relevant and accurate management information (MI). Assist with the production of Executive Risk Management Committee and Board Risk Committee packs. Manage and monitor regular reviews of Operational Risk documents, ensuring timely completion. Complete various administrative tasks, including formulating agendas, taking minutes, and scheduling/coordinating meetings. Review and update internal operational process guides and workflows, implementing improvements where possible. Assist with ad hoc Operational Risk projects, including alignment to Barclays UK activities. Act as the first point of contact for queries, training, and guidance on the risk system -Rhiza. What We're Looking For Ability to perform comprehensive quality checks, confirming data validity and accuracy. Strong self-starter with the ability to manage multiple priorities. Effective communication skills for engaging with various stakeholders. Proactive organisational skills, with keen attention to detail and accuracy. Understanding of risk management and governance structures in Financial Services (experience in similar roles advantageous). Strong Microsoft Office skills (Excel, PowerPoint, Word) are essential. Ability to work well within a team and with wider stakeholders. Commitment to meeting SLAs and deadlines. Why Join Kensington Mortgages At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset. We offer: A supportive and flexible work environment. Opportunities for personal growth and professional development. A culture that celebrates diversity, inclusion, and neurodiversity. A workplace where everyone feels valued, respected, and empowered. Ready to make a difference? If you're passionate about providing an exceptional service and want to join a team that values your contributions we'd love to hear from you Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. Important Information Please note, all offers of employment for this role are subject to a series of background checks, including criminal (DBS), credit and Right to work checks. To take advantage of digital Right to work checks you must hold a valid passport, alternatively you must be prepared to come into Maidenhead / Marlow to show ID .
Fire and Security Engineer Company based in Essex Salary £40k-£50k doe My client are a well-established BAFE and NICEIC commercial Electrical Contractor, based near Chelmsford, specialising in the warehousing and the self-storage sector and are currently looking to recruit a Fire and Security Engineer . With a commitment to excellence and safety, we deliver tailored solutions to our clients across various sectors. With continuous growth and new exciting projects on the horizon, we are seeking an experienced installer to join our team. The existing team provides expert electrical installation services for commercial and industrial projects throughout London, Essex and surrounding counties. This is a fantastic opportunity to join a friendly, experienced, and innovative company working with several loyal clients, that is committed to developing and expanding an already strong team. Your New Role: My client are looking for a skilled, experienced, energetic, knowledgeable, hardworking and dedicated Fire & Security Installer with a minimum of five years experience to work on advanced fire detection, access control, CCTV and intruder systems across commercial and industrial properties. You will have the opportunity to work in a fast-paced environment on projects ranging from 50K to 1.5m from inception to completion. Your Responsibilities: Install, test, and commission fire alarms CCTV access control systems ensuring full compliance with industry standards Perform routine maintenance and servicing on fire and security systems including emergency lighting and surveillance equipment Diagnose and repair faults to ensure systems remain fully operational and secure Collaborate with other team members, project managers, and engineers to ensure the successful completion of installation projects within specified timelines and budget constraints Self-manage projects and report back to line management Effective communication between colleagues and clients Work to a high health and safety standard, always adhering to safety protocols and regulations Provide clear documentation, technical support and training to clients on the operation and maintenance of fire and security systems. Provide quality control on all aspects of jobs undertaken Carry out testing of systems for functionality and safety What you need to succeed: EAL Level 3 NVQ Diploma in the Requirements of Fire Detection and Fire Alarm Systems for Buildings BS 5839-1 2017 - Preferred, training can be offered. Proven experience as a Fire & Security Installer with a minimum of five years relevant experience. Fire Systems five years of experience. Strong technical expertise in diagnostics, installation, and maintenance of fire alarms CCTV, access control systems, data networking, and intruder alarms Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently The ability to prioritise work and work to deadlines A positive attitude and self-motivation is a must Relevant industry certifications Commitment to continuous learning and professional development in the field of fire and security systems Clean and tidy appearance Proactive approach on working within our team and business Computer literate Possess a full, clean, valid UK driving license Current ECS card Benefits for employed position: Permanent, full-time position with a reputable and established company Dynamic and collaborative work environment with a supportive team, working on a variety of exciting projects Continued professional development and ongoing training Monday to Friday 07.30 - 16.-hour week, however due to the nature of the role, flexibility in working hours is required due to occasional early starts Competitive pay £50,000 Depending upon experience Opportunity to work overtime, 20 days holiday plus bank holidays (increases up to 25 with length of service) plus Birthday benefit day Private healthcare Company vehicle and fuel card Statutory pension Uniform Job Types: Full-time, Permanent Pay: From £50,000.00 per year Benefits: Bereavement leave Company car Company events Company pension Free or subsidised travel Free parking On-site parking Private medical insurance Sick pay If this sounds like you please send George your cv asap
13/11/2025
Full time
Fire and Security Engineer Company based in Essex Salary £40k-£50k doe My client are a well-established BAFE and NICEIC commercial Electrical Contractor, based near Chelmsford, specialising in the warehousing and the self-storage sector and are currently looking to recruit a Fire and Security Engineer . With a commitment to excellence and safety, we deliver tailored solutions to our clients across various sectors. With continuous growth and new exciting projects on the horizon, we are seeking an experienced installer to join our team. The existing team provides expert electrical installation services for commercial and industrial projects throughout London, Essex and surrounding counties. This is a fantastic opportunity to join a friendly, experienced, and innovative company working with several loyal clients, that is committed to developing and expanding an already strong team. Your New Role: My client are looking for a skilled, experienced, energetic, knowledgeable, hardworking and dedicated Fire & Security Installer with a minimum of five years experience to work on advanced fire detection, access control, CCTV and intruder systems across commercial and industrial properties. You will have the opportunity to work in a fast-paced environment on projects ranging from 50K to 1.5m from inception to completion. Your Responsibilities: Install, test, and commission fire alarms CCTV access control systems ensuring full compliance with industry standards Perform routine maintenance and servicing on fire and security systems including emergency lighting and surveillance equipment Diagnose and repair faults to ensure systems remain fully operational and secure Collaborate with other team members, project managers, and engineers to ensure the successful completion of installation projects within specified timelines and budget constraints Self-manage projects and report back to line management Effective communication between colleagues and clients Work to a high health and safety standard, always adhering to safety protocols and regulations Provide clear documentation, technical support and training to clients on the operation and maintenance of fire and security systems. Provide quality control on all aspects of jobs undertaken Carry out testing of systems for functionality and safety What you need to succeed: EAL Level 3 NVQ Diploma in the Requirements of Fire Detection and Fire Alarm Systems for Buildings BS 5839-1 2017 - Preferred, training can be offered. Proven experience as a Fire & Security Installer with a minimum of five years relevant experience. Fire Systems five years of experience. Strong technical expertise in diagnostics, installation, and maintenance of fire alarms CCTV, access control systems, data networking, and intruder alarms Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently The ability to prioritise work and work to deadlines A positive attitude and self-motivation is a must Relevant industry certifications Commitment to continuous learning and professional development in the field of fire and security systems Clean and tidy appearance Proactive approach on working within our team and business Computer literate Possess a full, clean, valid UK driving license Current ECS card Benefits for employed position: Permanent, full-time position with a reputable and established company Dynamic and collaborative work environment with a supportive team, working on a variety of exciting projects Continued professional development and ongoing training Monday to Friday 07.30 - 16.-hour week, however due to the nature of the role, flexibility in working hours is required due to occasional early starts Competitive pay £50,000 Depending upon experience Opportunity to work overtime, 20 days holiday plus bank holidays (increases up to 25 with length of service) plus Birthday benefit day Private healthcare Company vehicle and fuel card Statutory pension Uniform Job Types: Full-time, Permanent Pay: From £50,000.00 per year Benefits: Bereavement leave Company car Company events Company pension Free or subsidised travel Free parking On-site parking Private medical insurance Sick pay If this sounds like you please send George your cv asap
We are seeking a hands on IT Manager to lead and manage critical integrations across the clients enterprise landscape, including SAP S4/HANA. This senior position plays a key role in ensuring systems are connected, stable, and scalable to support a unified customer experience. Client Details This opportunity is with a well-established organisation within the retail sector. As a medium-sized business, they focus on delivering high-quality products and services, supported by a robust and innovative technology team. Description Build and develop business/Strategy oriented IT team. Manage and improve internal systems and business applications to enhance operational efficiency. Identify, troubleshoot, and resolve integration issues promptly to avoid disruptions to order management and inventory processes. Lead the integration of SAP S4/HANA with Magento, WMS, Store force, Cegid, and other internal systems to maintain stable and high-performance connectivity. Identify opportunities to automate and optimize data exchange and validation processes. Support the setup of new physical retail stores in the systems, ensuring accurate integration with POS, stock, and order management platforms. Monitor integration performance, identify bottlenecks, and recommend improvements to enhance system stability and scalability. Prepare reports for leadership and stakeholders on integration health, data accuracy, and order fulfilment performance. Design, implement, and optimize IT infrastructure, including networks, servers, and cloud environments, to cooperate with Global HQ IT and Inhouse technology departments Collaborate with HQ IT and development teams to streamline integration workflows, improve automation, and ensure consistent data transfer across systems. Configure SAP S4/HANA and integrated systems to support new country rollouts, currencies, and pricing structures for both owned channels (Ecomm & Retail) and marketplaces. Plan and enforce information security measures, including risk management, compliance, and audit response following group security governance. Maintain detailed documentation of integration processes, data mappings, and troubleshooting procedures. Train and mentor cross-functional teams on best practices for managing integrated data and resolving system issues. Profile Bachelor's degree in information technology, Computer Science, or a related field. Certifications in SAP S/4HANA, integration technologies, or e-commerce platforms such as Magento or WMS are highly desirable. 10+ years of professional experience with SAP, preferably SAP HANA, including direct integration with e-commerce, WMS, or POS systems. Proven track record in managing complex integrations across multi-country and multi-currency environments. Job Offer Competitive salary Benefits package to be confirmed upon offer.
13/11/2025
Full time
We are seeking a hands on IT Manager to lead and manage critical integrations across the clients enterprise landscape, including SAP S4/HANA. This senior position plays a key role in ensuring systems are connected, stable, and scalable to support a unified customer experience. Client Details This opportunity is with a well-established organisation within the retail sector. As a medium-sized business, they focus on delivering high-quality products and services, supported by a robust and innovative technology team. Description Build and develop business/Strategy oriented IT team. Manage and improve internal systems and business applications to enhance operational efficiency. Identify, troubleshoot, and resolve integration issues promptly to avoid disruptions to order management and inventory processes. Lead the integration of SAP S4/HANA with Magento, WMS, Store force, Cegid, and other internal systems to maintain stable and high-performance connectivity. Identify opportunities to automate and optimize data exchange and validation processes. Support the setup of new physical retail stores in the systems, ensuring accurate integration with POS, stock, and order management platforms. Monitor integration performance, identify bottlenecks, and recommend improvements to enhance system stability and scalability. Prepare reports for leadership and stakeholders on integration health, data accuracy, and order fulfilment performance. Design, implement, and optimize IT infrastructure, including networks, servers, and cloud environments, to cooperate with Global HQ IT and Inhouse technology departments Collaborate with HQ IT and development teams to streamline integration workflows, improve automation, and ensure consistent data transfer across systems. Configure SAP S4/HANA and integrated systems to support new country rollouts, currencies, and pricing structures for both owned channels (Ecomm & Retail) and marketplaces. Plan and enforce information security measures, including risk management, compliance, and audit response following group security governance. Maintain detailed documentation of integration processes, data mappings, and troubleshooting procedures. Train and mentor cross-functional teams on best practices for managing integrated data and resolving system issues. Profile Bachelor's degree in information technology, Computer Science, or a related field. Certifications in SAP S/4HANA, integration technologies, or e-commerce platforms such as Magento or WMS are highly desirable. 10+ years of professional experience with SAP, preferably SAP HANA, including direct integration with e-commerce, WMS, or POS systems. Proven track record in managing complex integrations across multi-country and multi-currency environments. Job Offer Competitive salary Benefits package to be confirmed upon offer.
Job purpose The Communications & Digital Officer delivers creative, high-quality communications that promote the College s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills. Key responsibilities Implements communications and marketing activity under the guidance of the Communications Manager. Content creation and delivery Draft, edit and publish engaging, accessible content for the College s website, newsletters, social media and other marketing platforms. Support the production of College News , EyeMail and other publications, ensuring editorial quality and brand consistency. Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer. Maintain and update the organisation-wide, multi-channel content plan. Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately within the framework set by the Communications Manager. Digital communications Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects. Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services. Work with colleagues to ensure content adheres to brand and editorial guidelines. Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics. Media, campaigns and internal communications Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries. Contribute to coordinating responses to journalists and organising interviews and briefings. Support implementation of project-specific communications plans to ensure key messages reach target audiences. Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues. Assist with digital asset management, photography, video production and related creative tasks. Monitoring and reporting Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance. Produce monthly communications and marketing activity reports highlighting trends and insights. Maintain accurate records of media coverage and engagement data to support continuous improvement. Collaboration and support Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities. Provide administrative and logistical support for communications projects, publications and campaigns. Contribute to a positive, inclusive and innovative team culture, upholding the College s values. Person specification Knowledge, qualifications and experience Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline. Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment. Experience in writing, editing and adapting content for different audiences and formats. Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software. Awareness of AI-enabled tools for content development, scheduling and reporting. Skills and abilities Excellent writing, editing and proofreading skills with a strong eye for detail. Ability to plan, prioritise and manage multiple tasks effectively. Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders. Proficiency in social media and digital publishing tools. Understanding of brand, visual identity and accessibility principles. Ability to interpret analytics and use insights to improve engagement and performance. Personal attributes Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving. Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation. Creative and curious, with a willingness to learn and contribute new ideas. Reliable under pressure, maintaining accuracy, composure and focus during busy periods. Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.
13/11/2025
Full time
Job purpose The Communications & Digital Officer delivers creative, high-quality communications that promote the College s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills. Key responsibilities Implements communications and marketing activity under the guidance of the Communications Manager. Content creation and delivery Draft, edit and publish engaging, accessible content for the College s website, newsletters, social media and other marketing platforms. Support the production of College News , EyeMail and other publications, ensuring editorial quality and brand consistency. Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer. Maintain and update the organisation-wide, multi-channel content plan. Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately within the framework set by the Communications Manager. Digital communications Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects. Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services. Work with colleagues to ensure content adheres to brand and editorial guidelines. Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics. Media, campaigns and internal communications Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries. Contribute to coordinating responses to journalists and organising interviews and briefings. Support implementation of project-specific communications plans to ensure key messages reach target audiences. Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues. Assist with digital asset management, photography, video production and related creative tasks. Monitoring and reporting Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance. Produce monthly communications and marketing activity reports highlighting trends and insights. Maintain accurate records of media coverage and engagement data to support continuous improvement. Collaboration and support Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities. Provide administrative and logistical support for communications projects, publications and campaigns. Contribute to a positive, inclusive and innovative team culture, upholding the College s values. Person specification Knowledge, qualifications and experience Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline. Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment. Experience in writing, editing and adapting content for different audiences and formats. Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software. Awareness of AI-enabled tools for content development, scheduling and reporting. Skills and abilities Excellent writing, editing and proofreading skills with a strong eye for detail. Ability to plan, prioritise and manage multiple tasks effectively. Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders. Proficiency in social media and digital publishing tools. Understanding of brand, visual identity and accessibility principles. Ability to interpret analytics and use insights to improve engagement and performance. Personal attributes Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving. Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation. Creative and curious, with a willingness to learn and contribute new ideas. Reliable under pressure, maintaining accuracy, composure and focus during busy periods. Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.
We are seeking a hands on IT Manager to lead and manage critical integrations across the clients enterprise landscape, including SAP S4/HANA. This senior position plays a key role in ensuring systems are connected, stable, and scalable to support a unified customer experience. Client Details This opportunity is with a well-established organisation within the retail sector. As a medium-sized business, they focus on delivering high-quality products and services, supported by a robust and innovative technology team. Description Build and develop business/Strategy oriented IT team. Manage and improve internal systems and business applications to enhance operational efficiency. Identify, troubleshoot, and resolve integration issues promptly to avoid disruptions to order management and inventory processes. Lead the integration of SAP S4/HANA with Magento, WMS, Store force, Cegid, and other internal systems to maintain stable and high-performance connectivity. Identify opportunities to automate and optimize data exchange and validation processes. Support the setup of new physical retail stores in the systems, ensuring accurate integration with POS, stock, and order management platforms. Monitor integration performance, identify bottlenecks, and recommend improvements to enhance system stability and scalability. Prepare reports for leadership and stakeholders on integration health, data accuracy, and order fulfilment performance. Design, implement, and optimize IT infrastructure, including networks, Servers, and cloud environments, to cooperate with Global HQ IT and Inhouse technology departments Collaborate with HQ IT and development teams to streamline integration workflows, improve automation, and ensure consistent data transfer across systems. Configure SAP S4/HANA and integrated systems to support new country rollouts, currencies, and pricing structures for both owned channels (Ecomm & Retail) and marketplaces. Plan and enforce information security measures, including risk management, compliance, and audit response following group security governance. Maintain detailed documentation of integration processes, data mappings, and troubleshooting procedures. Train and mentor cross-functional teams on best practices for managing integrated data and resolving system issues. Profile * Bachelor's degree in information technology, Computer Science, or a related field. * Certifications in SAP S/4HANA, integration technologies, or E-commerce platforms such as Magento or WMS are highly desirable. * 10+ years of professional experience with SAP, preferably SAP HANA, including direct integration with E-commerce, WMS, or POS systems. * Proven track record in managing complex integrations across multi-country and multi-currency environments. Job Offer Competitive salary Benefits package to be confirmed upon offer.
13/11/2025
Full time
We are seeking a hands on IT Manager to lead and manage critical integrations across the clients enterprise landscape, including SAP S4/HANA. This senior position plays a key role in ensuring systems are connected, stable, and scalable to support a unified customer experience. Client Details This opportunity is with a well-established organisation within the retail sector. As a medium-sized business, they focus on delivering high-quality products and services, supported by a robust and innovative technology team. Description Build and develop business/Strategy oriented IT team. Manage and improve internal systems and business applications to enhance operational efficiency. Identify, troubleshoot, and resolve integration issues promptly to avoid disruptions to order management and inventory processes. Lead the integration of SAP S4/HANA with Magento, WMS, Store force, Cegid, and other internal systems to maintain stable and high-performance connectivity. Identify opportunities to automate and optimize data exchange and validation processes. Support the setup of new physical retail stores in the systems, ensuring accurate integration with POS, stock, and order management platforms. Monitor integration performance, identify bottlenecks, and recommend improvements to enhance system stability and scalability. Prepare reports for leadership and stakeholders on integration health, data accuracy, and order fulfilment performance. Design, implement, and optimize IT infrastructure, including networks, Servers, and cloud environments, to cooperate with Global HQ IT and Inhouse technology departments Collaborate with HQ IT and development teams to streamline integration workflows, improve automation, and ensure consistent data transfer across systems. Configure SAP S4/HANA and integrated systems to support new country rollouts, currencies, and pricing structures for both owned channels (Ecomm & Retail) and marketplaces. Plan and enforce information security measures, including risk management, compliance, and audit response following group security governance. Maintain detailed documentation of integration processes, data mappings, and troubleshooting procedures. Train and mentor cross-functional teams on best practices for managing integrated data and resolving system issues. Profile * Bachelor's degree in information technology, Computer Science, or a related field. * Certifications in SAP S/4HANA, integration technologies, or E-commerce platforms such as Magento or WMS are highly desirable. * 10+ years of professional experience with SAP, preferably SAP HANA, including direct integration with E-commerce, WMS, or POS systems. * Proven track record in managing complex integrations across multi-country and multi-currency environments. Job Offer Competitive salary Benefits package to be confirmed upon offer.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
13/11/2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
We are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT support for the whole office, resolving IT issues, and documenting all activities. Responsibilities will include: Providing first- and second- line technical support to the London office. Acting as an escalation point for technical issues. Assisting the IT Manager with workload, ticketing, and the resolution of hardware and software issues. Supporting regional offices and providing off-hours support for moves and maintenance, as needed. Delivering end-of-shift reports. Managing and ensuring loaner equipment is timely available. Ensuring firm-standard laptops and mobile devices are in line with procedures. Providing user training and support for audio-visual systems and queries. Ensuring remote access and multi-factor authentication is supported. Installing and maintaining hardware and software. Mentoring the existing Technology Support Analyst. The firm are offering a highly competitive salary up to £65,000, plus benefits and the firm have a wonderful working culture. Suitable candidates will have gained prior IT support experience, ideally within a law firm, although professional services environments will also be considered. We are seeking applicants with a strong technical background, the ability to provide high quality IT support, and demonstrated organisation, communication, and problem-solving skills. Please do not delay in applying; applications are being welcomed now, for immediate review, in order for the interview process to commence asap. Successful applicants will be contacted by US Law Support and provided with full details.
13/11/2025
Full time
We are currently recruiting on behalf of a highly regarded US law firm, to assist them in their search for a new Senior Technology Support Analyst. This is a new role in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for covering both first and second-line IT support for the whole office, resolving IT issues, and documenting all activities. Responsibilities will include: Providing first- and second- line technical support to the London office. Acting as an escalation point for technical issues. Assisting the IT Manager with workload, ticketing, and the resolution of hardware and software issues. Supporting regional offices and providing off-hours support for moves and maintenance, as needed. Delivering end-of-shift reports. Managing and ensuring loaner equipment is timely available. Ensuring firm-standard laptops and mobile devices are in line with procedures. Providing user training and support for audio-visual systems and queries. Ensuring remote access and multi-factor authentication is supported. Installing and maintaining hardware and software. Mentoring the existing Technology Support Analyst. The firm are offering a highly competitive salary up to £65,000, plus benefits and the firm have a wonderful working culture. Suitable candidates will have gained prior IT support experience, ideally within a law firm, although professional services environments will also be considered. We are seeking applicants with a strong technical background, the ability to provide high quality IT support, and demonstrated organisation, communication, and problem-solving skills. Please do not delay in applying; applications are being welcomed now, for immediate review, in order for the interview process to commence asap. Successful applicants will be contacted by US Law Support and provided with full details.
Senior IT Programme Manager (SAP) Leeds - Hybrid Up to £700 per day OUTSIDE IR35 The ideal candidate will have a blend of experience of working in the Higher Education or Public Sectors and large ERP programmes. We are looking for a Technical Programme Manager to work as part of CPS's senior leadership team. Reporting to the Programme Director, this role leads a team of project managers and is responsible for managing the Technical Workstream and ensuring timely decision making to maintain the delivery plan. The role combines technical leadership, architectural skills and team management and its scope includes - data cleansing and migration, technical integration within the environment and to upstream and downstream systems, testing, identity and authentication and roles based access. If you thrive on working in a complex environment, where your ability to navigate strategic risks and issues are as developed as your skills in IT Programme delivery, this is an exciting opportunity for you to make a real difference in a world-class organisation. As a Senior IT Programme Manager, your main duties will include: Day to day work management for five or more project managers. Oversight of architects and testers supporting the programme. Accountability for the technology roadmap, scoping, planning, business case development and subsequent delivery of the IT elements of major strategic change, ensuring the achievement of the programmes' vision and the realisation of business benefits; Accountability for effective delivery of all the IT elements for programmes of work, including the supplier management of external IT professional services; Providing clear leadership and direction, taking responsibility for successful delivery and collaborating with the business Programme Directors, CTO, Director of Architecture, IT Programme Managers and IT Project Managers, and the IT PMO to ensure resources are successfully deployed whilst monitoring the success of transition activities so that the desired benefits are realised; Responsibility for and matrix management of an IT headcount of 5 to 10 staff for successful project and programme delivery, ensuring ongoing alignment to and prioritisation of strategic priorities; Identifying and actively managing the key strategic risks arising from the programmes and projects to ensure appropriate mitigation, management and escalation. Oversight and responsibility of project finances What can you bring to the role: An extensive, substantial experience and proven track record of working as an IT Programme Manager on multi-million pound budgets, incorporating complex and/or large projects/programmes, reporting to executive level boards; An understanding and awareness of Prince2, Agile and DevOps methodologies. Significant experience of transitioning IT change into live service from a complex application systems landscape, dealing with significant risks across systems integration, data migration to SaaS services; An understanding of the importance of Business continuity planning and disaster recovery principles in service onboarding and transition. Significant experience of working across a complex IT organisation, leading, coaching and developing IT programme and project managers and other technical teams in effective delivery; Experience of leading and being accountable for the scope and design of programmes of work as well as implementing processes, organisational structures, new services and people capabilities within IT to deliver programme outcomes; The ability to work confidently and assertively with a range of executive and senior stakeholders, using coaching, negotiating, communication and influencing skills to achieve successful outcomes; A proven ability to bring an envisioned future state to life, eliciting the support of all stakeholders in achieving the vision; Experience of successfully managing external parties, including IT suppliers and other partners in software delivery and professional services; The ability to be flexible, creative and self-motivated in approaching a complex IT landscape, alongside institutional and operational risk, with an ability to ensure delivery of real measurable benefits through strong organisation and prioritisation skills; A strong understanding of complex software licencing arrangements, IT support and professional service contracts, and financial information; Strong understanding of standard ITIL processes including service introduction and change management; Experience of leading multiple technology-enabled business transformation programmes in several of the following technology areas and service domains including; ERP systems, preferably the SAP Rise/Concur/Sucessfactors and Ariba Cloud hosted SaaS Services. Digital transformation and modernisation presented on multiple platforms Service Oriented Architecture design and implementation CRM, preferably MS Dynamics 365 SaaS, PaaS, - greenfield development in, and migrating existing services to, Cloud Service Architectures (preferably Azure and GCP) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
13/11/2025
Full time
Senior IT Programme Manager (SAP) Leeds - Hybrid Up to £700 per day OUTSIDE IR35 The ideal candidate will have a blend of experience of working in the Higher Education or Public Sectors and large ERP programmes. We are looking for a Technical Programme Manager to work as part of CPS's senior leadership team. Reporting to the Programme Director, this role leads a team of project managers and is responsible for managing the Technical Workstream and ensuring timely decision making to maintain the delivery plan. The role combines technical leadership, architectural skills and team management and its scope includes - data cleansing and migration, technical integration within the environment and to upstream and downstream systems, testing, identity and authentication and roles based access. If you thrive on working in a complex environment, where your ability to navigate strategic risks and issues are as developed as your skills in IT Programme delivery, this is an exciting opportunity for you to make a real difference in a world-class organisation. As a Senior IT Programme Manager, your main duties will include: Day to day work management for five or more project managers. Oversight of architects and testers supporting the programme. Accountability for the technology roadmap, scoping, planning, business case development and subsequent delivery of the IT elements of major strategic change, ensuring the achievement of the programmes' vision and the realisation of business benefits; Accountability for effective delivery of all the IT elements for programmes of work, including the supplier management of external IT professional services; Providing clear leadership and direction, taking responsibility for successful delivery and collaborating with the business Programme Directors, CTO, Director of Architecture, IT Programme Managers and IT Project Managers, and the IT PMO to ensure resources are successfully deployed whilst monitoring the success of transition activities so that the desired benefits are realised; Responsibility for and matrix management of an IT headcount of 5 to 10 staff for successful project and programme delivery, ensuring ongoing alignment to and prioritisation of strategic priorities; Identifying and actively managing the key strategic risks arising from the programmes and projects to ensure appropriate mitigation, management and escalation. Oversight and responsibility of project finances What can you bring to the role: An extensive, substantial experience and proven track record of working as an IT Programme Manager on multi-million pound budgets, incorporating complex and/or large projects/programmes, reporting to executive level boards; An understanding and awareness of Prince2, Agile and DevOps methodologies. Significant experience of transitioning IT change into live service from a complex application systems landscape, dealing with significant risks across systems integration, data migration to SaaS services; An understanding of the importance of Business continuity planning and disaster recovery principles in service onboarding and transition. Significant experience of working across a complex IT organisation, leading, coaching and developing IT programme and project managers and other technical teams in effective delivery; Experience of leading and being accountable for the scope and design of programmes of work as well as implementing processes, organisational structures, new services and people capabilities within IT to deliver programme outcomes; The ability to work confidently and assertively with a range of executive and senior stakeholders, using coaching, negotiating, communication and influencing skills to achieve successful outcomes; A proven ability to bring an envisioned future state to life, eliciting the support of all stakeholders in achieving the vision; Experience of successfully managing external parties, including IT suppliers and other partners in software delivery and professional services; The ability to be flexible, creative and self-motivated in approaching a complex IT landscape, alongside institutional and operational risk, with an ability to ensure delivery of real measurable benefits through strong organisation and prioritisation skills; A strong understanding of complex software licencing arrangements, IT support and professional service contracts, and financial information; Strong understanding of standard ITIL processes including service introduction and change management; Experience of leading multiple technology-enabled business transformation programmes in several of the following technology areas and service domains including; ERP systems, preferably the SAP Rise/Concur/Sucessfactors and Ariba Cloud hosted SaaS Services. Digital transformation and modernisation presented on multiple platforms Service Oriented Architecture design and implementation CRM, preferably MS Dynamics 365 SaaS, PaaS, - greenfield development in, and migrating existing services to, Cloud Service Architectures (preferably Azure and GCP) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Data Manager - Remote - Up to 85,000 Employment Type: Permanent Are you a seasoned data professional ready to take the next step into strategic leadership? We're working with a forward-thinking financial services organisation seeking a Data Manager to lead and mentor a high-performing data engineering team. This is a pivotal role within a growing Data Services function, offering the opportunity to shape data strategy, drive innovation, and influence enterprise-wide decision-making. You'll be at the forefront of delivering scalable, high-quality data solutions that support business-critical domains such as Servicing, Securitisations, and Finance. What You'll Be Doing: Leading and mentoring Data Engineers to deliver robust data products and solutions. Championing data governance, quality, and compliance across the organisation. Collaborating with cross-functional teams to align data initiatives with strategic goals. Driving Agile delivery, automation, and continuous improvement. Influencing architectural decisions as part of the Technical Design Authority. What We're Looking For: Proven leadership in data engineering or BI teams. Hands-on experience across the Microsoft Data Platform (SQL Server, Azure, Power BI, Databricks). Strong understanding of data governance, privacy, and compliance frameworks. Expertise in hybrid cloud/on-premise data architectures and DevOps/DataOps practices. Excellent stakeholder engagement and mentoring capabilities. Why Apply? Be part of a data-driven transformation journey. Work with cutting-edge technologies and a passionate team. Influence enterprise architecture and strategic data decisions. Enjoy a collaborative, growth-oriented culture.
13/11/2025
Full time
Data Manager - Remote - Up to 85,000 Employment Type: Permanent Are you a seasoned data professional ready to take the next step into strategic leadership? We're working with a forward-thinking financial services organisation seeking a Data Manager to lead and mentor a high-performing data engineering team. This is a pivotal role within a growing Data Services function, offering the opportunity to shape data strategy, drive innovation, and influence enterprise-wide decision-making. You'll be at the forefront of delivering scalable, high-quality data solutions that support business-critical domains such as Servicing, Securitisations, and Finance. What You'll Be Doing: Leading and mentoring Data Engineers to deliver robust data products and solutions. Championing data governance, quality, and compliance across the organisation. Collaborating with cross-functional teams to align data initiatives with strategic goals. Driving Agile delivery, automation, and continuous improvement. Influencing architectural decisions as part of the Technical Design Authority. What We're Looking For: Proven leadership in data engineering or BI teams. Hands-on experience across the Microsoft Data Platform (SQL Server, Azure, Power BI, Databricks). Strong understanding of data governance, privacy, and compliance frameworks. Expertise in hybrid cloud/on-premise data architectures and DevOps/DataOps practices. Excellent stakeholder engagement and mentoring capabilities. Why Apply? Be part of a data-driven transformation journey. Work with cutting-edge technologies and a passionate team. Influence enterprise architecture and strategic data decisions. Enjoy a collaborative, growth-oriented culture.
We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is a hybrid role. The Business Development Team works from our Brighton office 5 days per week for the first 3 months, with the opportunity to work in the office 3 days per week after that. Due to the continued success and growth of our Brighton sales team, we are actively recruiting BDMs to join the team in January What You'll Be Doing In this highly autonomous role, you will be responsible for managing your own portfolio of accounts. You will be responsible for the entire sales cycle, from prospecting to account management, connecting SME's with our award winning product. Proactively source your own leads through research, building your own pipeline. Conduct daily outreach to businesses, making 30-50 outbound calls, connecting with key decision-makers. Drive sales and reach targets by converting leads into active clients. Manage customer accounts to increase their spend and satisfaction by building strong relationships. Operate professionally, adhering to all FCA regulations to ensure trust and client confidence. We're Looking For Proven success in Business Development, Account Management, or Sales Development; B2B experience is ideal but not essential. A demonstrated track record of achieving targets. Excellent communication and relationship-building skills, with the ability to build strong rapport with customers over the phone. An adaptable mindset and a creative approach to handling situations throughout the sales cycle. Prior experience in Fintech or Financial Services is a plus. Check out the development opportunities in the Sales team. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: Basic Salary between £30k - £38k, with commission up to £100k + uncapped Private Healthcare including dental and opticians services through Vitality Worldwide travel insurance through Vitality Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) Salary Sacrifice Pension Scheme up to 7% match 28 days holiday (plus bank holidays) Annual Learning and Wellbeing Budget Enhanced Parental Leave Cycle to Work Scheme Season Ticket Loan 6 free therapy sessions per year Dog Friendly Offices Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Interview Process First stage: 30 minute intro and values call with Talent Partner Second stage: 60 minute in-person interview with Sales Managers and a chance to meet the current team Diversity & Inclusion We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Excited to work here? Apply! If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
13/11/2025
Full time
We're Capital on Tap Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is a hybrid role. The Business Development Team works from our Brighton office 5 days per week for the first 3 months, with the opportunity to work in the office 3 days per week after that. Due to the continued success and growth of our Brighton sales team, we are actively recruiting BDMs to join the team in January What You'll Be Doing In this highly autonomous role, you will be responsible for managing your own portfolio of accounts. You will be responsible for the entire sales cycle, from prospecting to account management, connecting SME's with our award winning product. Proactively source your own leads through research, building your own pipeline. Conduct daily outreach to businesses, making 30-50 outbound calls, connecting with key decision-makers. Drive sales and reach targets by converting leads into active clients. Manage customer accounts to increase their spend and satisfaction by building strong relationships. Operate professionally, adhering to all FCA regulations to ensure trust and client confidence. We're Looking For Proven success in Business Development, Account Management, or Sales Development; B2B experience is ideal but not essential. A demonstrated track record of achieving targets. Excellent communication and relationship-building skills, with the ability to build strong rapport with customers over the phone. An adaptable mindset and a creative approach to handling situations throughout the sales cycle. Prior experience in Fintech or Financial Services is a plus. Check out the development opportunities in the Sales team. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: Basic Salary between £30k - £38k, with commission up to £100k + uncapped Private Healthcare including dental and opticians services through Vitality Worldwide travel insurance through Vitality Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) Salary Sacrifice Pension Scheme up to 7% match 28 days holiday (plus bank holidays) Annual Learning and Wellbeing Budget Enhanced Parental Leave Cycle to Work Scheme Season Ticket Loan 6 free therapy sessions per year Dog Friendly Offices Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Interview Process First stage: 30 minute intro and values call with Talent Partner Second stage: 60 minute in-person interview with Sales Managers and a chance to meet the current team Diversity & Inclusion We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Excited to work here? Apply! If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
IT Technician Large Academy Job details Salary: Grade E - £26,196 - £27,255 Reporting to: Senior IT Technician Location: Ipswich Main purpose I am delighted to be recruiting for a large Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT Team and contribute to the provision of customer focus and supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support. Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team. This role requires a self-starter who has excellent motivation and the right attitude to succeed with minimal supervision. Duties and responsibilities To provide a professional first line technical advisory and diagnostic support service to within a Service Desk environment during the service window. Setting up and supporting students & staff with their 1 to 1 device, raising repair claims when required Setting up new PCs, Laptops, Tablets, iPads. To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customers Service Level Agreement. To report and manage any incident that requires the services of a third-party organisation. To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLAs To complete additional ad hoc project work, as required To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. Software installation, updates and support Provide appropriate technical support, help and advice to staff and students Ensure tasks are logged on the IT Helpdesk and are processed in an effective, efficient and timely manner. Diagnosing and resolving 1st line issues Maintain records of IT assets, incidents, and resolutions Maintaining printers and consumables, logging any issues where required Assist in monitoring network performance and resolving connectivity issues Escalating IT Issues to the Senior IT Services Technician or IT Operations Manager in a timely manner. To always keep the working area clean & tidy. Key Requirements: Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory, Group Policy, Azure AD and Intune Good understanding of TCP/IP, DNS, DHCP and VLANs. Experience of using a helpdesk management system and working to SLAs. A strong desire for personal and professional development. Interpersonal and Communications Skills: Excellent customer service skills Excellent verbal and written communication skills. Pro-active approach to work. Ability to communicate complex technical issues to non-technical staff and pupils. Ability to communicate across wide range of ages, experience and abilities. Ability and willingness to share knowledge across the team and with customers to aid learning and proficiency. Be able to work, unsupervised, on own initiative. Ribbons & Reeves are Cambridgeshires leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles such as this IT Technician role in Ipswich. INDCAM JBRP1_UKTJ
13/11/2025
Full time
IT Technician Large Academy Job details Salary: Grade E - £26,196 - £27,255 Reporting to: Senior IT Technician Location: Ipswich Main purpose I am delighted to be recruiting for a large Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT Team and contribute to the provision of customer focus and supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support. Applicants will have excellent interpersonal, communication and technical skills, together with the ability to work accurately under pressure and independently or as part of a team. This role requires a self-starter who has excellent motivation and the right attitude to succeed with minimal supervision. Duties and responsibilities To provide a professional first line technical advisory and diagnostic support service to within a Service Desk environment during the service window. Setting up and supporting students & staff with their 1 to 1 device, raising repair claims when required Setting up new PCs, Laptops, Tablets, iPads. To ensure that all reported technical issues are dealt with professionally and competently and that they are recorded on the Service Management System and are resolved within the customers Service Level Agreement. To report and manage any incident that requires the services of a third-party organisation. To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLAs To complete additional ad hoc project work, as required To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve service levels and customer satisfaction. Software installation, updates and support Provide appropriate technical support, help and advice to staff and students Ensure tasks are logged on the IT Helpdesk and are processed in an effective, efficient and timely manner. Diagnosing and resolving 1st line issues Maintain records of IT assets, incidents, and resolutions Maintaining printers and consumables, logging any issues where required Assist in monitoring network performance and resolving connectivity issues Escalating IT Issues to the Senior IT Services Technician or IT Operations Manager in a timely manner. To always keep the working area clean & tidy. Key Requirements: Good working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory, Group Policy, Azure AD and Intune Good understanding of TCP/IP, DNS, DHCP and VLANs. Experience of using a helpdesk management system and working to SLAs. A strong desire for personal and professional development. Interpersonal and Communications Skills: Excellent customer service skills Excellent verbal and written communication skills. Pro-active approach to work. Ability to communicate complex technical issues to non-technical staff and pupils. Ability to communicate across wide range of ages, experience and abilities. Ability and willingness to share knowledge across the team and with customers to aid learning and proficiency. Be able to work, unsupervised, on own initiative. Ribbons & Reeves are Cambridgeshires leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles such as this IT Technician role in Ipswich. INDCAM JBRP1_UKTJ
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
13/11/2025
Full time
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
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