E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating growth within a fast-paced multichannel environment. Key Responsibilities Leads the full trading strategy, aligning product, site experience, and marketing under clear commercial direction. Owns weekly trading reviews, delivering insight-led actions and recommendations to senior leadership. Manages category, pricing, promotions, and campaign decisions to maximise sales and margin. Oversees commercial budgets, ensuring efficient, data-driven investment. Guides and develops the Trading team, driving clarity, high performance, and collaboration. Works closely with Buying and Merchandising to shape product priorities and stock flow. Steers digital marketing and CRM activity to ensure alignment with trading goals. Owns onsite execution, approving homepage, navigation, and landing page changes to optimise conversion. To be considered for the position of Ecommerce Trading Manager, you will offer: Proven experience in ecommerce trading or commercial digital roles, ideally within retail or fashion. Strong analytical skills and confidence making data-led decisions. A deep understanding of trading levers across digital marketing, CRM, and onsite performance. Clear communication and influencing ability across multiple teams and senior stakeholders. The Ecommerce Trading Manager offers strong commercial judgement, ownership, and the ability to thrive in a fast-paced environment. Excellent organisation and project management skills, with a proactive, collaborative mindset. Apply today to find out more. BH35024 JBRP1_UKTJ
07/12/2025
Full time
E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating growth within a fast-paced multichannel environment. Key Responsibilities Leads the full trading strategy, aligning product, site experience, and marketing under clear commercial direction. Owns weekly trading reviews, delivering insight-led actions and recommendations to senior leadership. Manages category, pricing, promotions, and campaign decisions to maximise sales and margin. Oversees commercial budgets, ensuring efficient, data-driven investment. Guides and develops the Trading team, driving clarity, high performance, and collaboration. Works closely with Buying and Merchandising to shape product priorities and stock flow. Steers digital marketing and CRM activity to ensure alignment with trading goals. Owns onsite execution, approving homepage, navigation, and landing page changes to optimise conversion. To be considered for the position of Ecommerce Trading Manager, you will offer: Proven experience in ecommerce trading or commercial digital roles, ideally within retail or fashion. Strong analytical skills and confidence making data-led decisions. A deep understanding of trading levers across digital marketing, CRM, and onsite performance. Clear communication and influencing ability across multiple teams and senior stakeholders. The Ecommerce Trading Manager offers strong commercial judgement, ownership, and the ability to thrive in a fast-paced environment. Excellent organisation and project management skills, with a proactive, collaborative mindset. Apply today to find out more. BH35024 JBRP1_UKTJ
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
07/12/2025
Full time
Asset Manager Hybrid/Birmingham/Remote Role Purpose The Asset Manager will report to the Data Architect Manager and is responsible for ensuring that NRTS product and configuration data is accurate, consistent, and complete across all systems. This role manages the Product Catalogue, implements the Information Asset Register, and ensures data governance and obsolescence processes are executed effectively for mainly hardware assets. The post holder provides subject matter expertise across internal and external stakeholders to ensure data assets are fit for purpose and deliver measurable business value. This role underpins the accuracy, reliability, and compliance of NRTS configuration and asset data. The successful candidate will enable the business to make informed decisions, optimise asset lifecycle management, and maintain operational resilience through trusted and governed data. Key Responsibilities Product Catalogue & Asset Management Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data. Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets. Maintain the accuracy and completeness of all asset and service records used on the NRTS programme. Obsolescence and Configuration Processes Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures. Identify and manage risks relating to asset end-of-life and end-of-support. Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant. Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using and recording gold configurations Track configuration changes on Network Assets Information Governance and Data Quality Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency. Implement data quality routines, metrics, and controls to proactively identify and resolve data issues. Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly. Ensure data management processes meet governance standards and audit requirements. Analytics and Reporting Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status. Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility. Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders. Stakeholder Engagement and Continuous Improvement Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM. Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards. Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework. Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports and insights in Qlik Sense (or similar BI tools). Stakeholder Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing priorities. Strong communicator, able to engage and influence technical and business stakeholders. Able to work under pressure and deliver to tight deadlines. Committed to continuous improvement and maintaining data excellence. What do we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values differences, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days holiday, plus public holidays, and the option to buy or sell days annually Car Allowance Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ
Our client is seeking an ICT Business Applications Analyst to join their team on a 3 month contract with the possibility of a permanent position afterwards. The role will be based in Chatham, Kent on a hybrid basis. Responsibilities: • Providing 2nd line support for applications and work with the wider ICT Team to deliver a comprehensive and unified service to the business. • Develop business solutions from a suite of M365 products (Power Apps, Power Automate, SharePoint, Dynamics etc) • Collaborating with software providers to resolve incidents and deliver enhancements to solutions. • Supporting upgrades and patching applications, including User Acceptance Testing, development and maintenance of thorough UAT scripts. • Working with the Governance Team and data owners to set up and maintain data retention policies within systems. • Carrying out system administration duties to support general maintenance, changes in staff, procedure and access required. • To be the ICT lead for business projects, providing technical expertise and assisting in process design and solution delivery and implementation. • Identifying system improvements and efficiencies to support business processes. • Investigating new technologies and solutions based on requirements, make and support recommendations. • To provide training and user guides for colleagues for new releases of software, enhancements, new modules and solutions. • Preparing and presenting regular security reports, advising on access required to support job roles. • Attending user groups, product webinars and other networking groups to share ideas and discuss best practice. Requirements • Experience of supporting, maintaining and implementing integrated applications with excellent working understanding of CRMs, data systems, interfaces and digital technologies • Business Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement. • Proven track record of delivering a range of projects and outputs to deadlines whilst always assuring quality and accuracy. • Advanced skills in Microsoft Office with awareness of the wider Microsoft 365 application stack. • The ability to work effectively with colleagues across the business, and with external stakeholders. • Someone who "gets things done": willingness and ability to be hands-on with detailed business requirements with the ability to manage time and prioritise tasks. • Conversant with Agile and Waterfall project methodology and process development. • Experience supporting housing-related ICT applications and users • Experience in using the Microsoft Power Platform to support and develop solutions Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
05/12/2025
Contractor
Our client is seeking an ICT Business Applications Analyst to join their team on a 3 month contract with the possibility of a permanent position afterwards. The role will be based in Chatham, Kent on a hybrid basis. Responsibilities: • Providing 2nd line support for applications and work with the wider ICT Team to deliver a comprehensive and unified service to the business. • Develop business solutions from a suite of M365 products (Power Apps, Power Automate, SharePoint, Dynamics etc) • Collaborating with software providers to resolve incidents and deliver enhancements to solutions. • Supporting upgrades and patching applications, including User Acceptance Testing, development and maintenance of thorough UAT scripts. • Working with the Governance Team and data owners to set up and maintain data retention policies within systems. • Carrying out system administration duties to support general maintenance, changes in staff, procedure and access required. • To be the ICT lead for business projects, providing technical expertise and assisting in process design and solution delivery and implementation. • Identifying system improvements and efficiencies to support business processes. • Investigating new technologies and solutions based on requirements, make and support recommendations. • To provide training and user guides for colleagues for new releases of software, enhancements, new modules and solutions. • Preparing and presenting regular security reports, advising on access required to support job roles. • Attending user groups, product webinars and other networking groups to share ideas and discuss best practice. Requirements • Experience of supporting, maintaining and implementing integrated applications with excellent working understanding of CRMs, data systems, interfaces and digital technologies • Business Systems Analysis experience including requirements gathering, process mapping, process analysis and improvement. • Proven track record of delivering a range of projects and outputs to deadlines whilst always assuring quality and accuracy. • Advanced skills in Microsoft Office with awareness of the wider Microsoft 365 application stack. • The ability to work effectively with colleagues across the business, and with external stakeholders. • Someone who "gets things done": willingness and ability to be hands-on with detailed business requirements with the ability to manage time and prioritise tasks. • Conversant with Agile and Waterfall project methodology and process development. • Experience supporting housing-related ICT applications and users • Experience in using the Microsoft Power Platform to support and develop solutions Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Business Development Manager - New Business Location: Hybrid - Birmingham office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
05/12/2025
Full time
Business Development Manager - New Business Location: Hybrid - Birmingham office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
Business Development Manager - New Business Location: Hybrid - Mancheser office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
05/12/2025
Full time
Business Development Manager - New Business Location: Hybrid - Mancheser office with one day working from home OTE: £70,000 (Base + Uncapped Commission) Our Client: Team Teach Team Teach is a global, market-leading training organisation with over 20 years of experience transforming approaches to behaviour across the Education and Health & Social Care sectors. Our Behaviour Support & De-escalation Training and digital learning suite support more than 13,000 organisations to improve outcomes for staff and the people they support. About the Role As part of our next phase of growth, we are seeking an experienced and dynamic New Business Development Manager to focus exclusively on acquiring new schools, trusts, and relevant education and care settings. You will be responsible for generating, managing, and converting new business opportunities across our core portfolio-including Behaviour Support Training and our digital courses such as Family Engagement Training and Behaviour and the Brain. This role is ideal for a proactive, target-driven professional with a passion for consultative selling and relationship development within the education and care sectors. Key Responsibilities Drive new business acquisition, engaging with schools, MATs, local authorities, and relevant care settings. Run the full sales cycle-from identification and outreach through to close and onboarding. Use a targeted dataset and your own initiative to generate high-quality leads. Deliver insight-led, consultative conversations to uncover needs and position Team Teach solutions effectively. Maintain accurate pipeline, forecasting, and CRM activity via HubSpot to agreed SLAs. Identify opportunities for Team Teach to speak, host workshops, or exhibit at sector conferences. Collaborate closely with Customer Success, Marketing, and Product teams to align on messaging, client needs, and growth opportunities. Complete all Team Teach courses to develop strong product and sector expertise. About You You thrive in a fast-paced commercial environment and are motivated by winning new business and building early-stage relationships. You combine a consultative approach with resilience, focus, and the ability to manage multiple opportunities at different stages of the pipeline. Skills & Experience Essential Demonstrable success in a business development or sales role, ideally with full-cycle ownership. Strong communication and relationship-building skills, with the ability to engage senior leaders. Proven ability to meet and exceed revenue targets. Excellent organisation skills and attention to detail. Experience managing pipelines and using CRM systems effectively. Proactive, self-driven, and comfortable operating in a target-led environment. Competent with Microsoft Office Willingness to travel for conferences and client meetings. Desirable Experience selling into education, health, social care, EdTech, or training sectors. Previous experience working with HubSpot Analytical mindset with the ability to report clearly on activity and outcomes. Experience working cross-functionally with Customer Success or Marketing teams. What We Offer Significant opportunity to drive new business growth at a market-leading organisation. A strong data-led approach and supportive team environment. Full training and clear development pathways. Opportunities to make a meaningful impact across sectors. Benefits Competitive base salary aligned to a £70k OTE with uncapped commission. 30 days' holiday plus your birthday off. Hybrid working. Structured onboarding and professional development opportunities.
Dynamics 365 CRM Developer - Contract Marshall Wolfe are hiring on behalf of our client within the insurance industry, who are looking for an experienced CRM Developer to join a leading Asset Management organisation, working within a high-performing IT Applications team. This role focuses on building, customising, and enhancing CRM solutions within Dynamics 365, alongside developing integrations and expanding functionality across the Microsoft Power Platform. You'll be involved in the full lifecycle - from design and development through to testing, deployment, and ongoing optimisation, ensuring high-quality solutions that support critical business processes. What you'll be doing Designing and developing cutting-edge solutions across Microsoft Dynamics 365 and the wider Power Platform. Translating complex business requirements into scalable, well-architected applications. Working closely with business stakeholders, project teams, and internal developers to integrate applications and data sources into enterprise systems. Taking ownership of resolving technical challenges and ensuring best-practice delivery standards. Upholding strong quality assurance principles to maintain clean, reliable, production-ready code. Requirements Minimum 4 years' hands-on experience customising Dynamics 365 CRM (especially Sales & Customer Engagement modules). Proven background implementing business solutions across different technology environments. Solid working knowledge of C# and JavaScript for CRM development. Experience with Power Automate, Power Apps, Dataverse, Microsoft Co-Pilot Studio, and connectors. Practical experience integrating with Microsoft 365 Office tools. Experience using Power BI for reporting and insights. Strong familiarity with the CoE Toolkit and ALM principles or the ALM Accelerator within Power Platform. Location: London (Hybrid - 50% office based) Contract: 6 months
05/12/2025
Contractor
Dynamics 365 CRM Developer - Contract Marshall Wolfe are hiring on behalf of our client within the insurance industry, who are looking for an experienced CRM Developer to join a leading Asset Management organisation, working within a high-performing IT Applications team. This role focuses on building, customising, and enhancing CRM solutions within Dynamics 365, alongside developing integrations and expanding functionality across the Microsoft Power Platform. You'll be involved in the full lifecycle - from design and development through to testing, deployment, and ongoing optimisation, ensuring high-quality solutions that support critical business processes. What you'll be doing Designing and developing cutting-edge solutions across Microsoft Dynamics 365 and the wider Power Platform. Translating complex business requirements into scalable, well-architected applications. Working closely with business stakeholders, project teams, and internal developers to integrate applications and data sources into enterprise systems. Taking ownership of resolving technical challenges and ensuring best-practice delivery standards. Upholding strong quality assurance principles to maintain clean, reliable, production-ready code. Requirements Minimum 4 years' hands-on experience customising Dynamics 365 CRM (especially Sales & Customer Engagement modules). Proven background implementing business solutions across different technology environments. Solid working knowledge of C# and JavaScript for CRM development. Experience with Power Automate, Power Apps, Dataverse, Microsoft Co-Pilot Studio, and connectors. Practical experience integrating with Microsoft 365 Office tools. Experience using Power BI for reporting and insights. Strong familiarity with the CoE Toolkit and ALM principles or the ALM Accelerator within Power Platform. Location: London (Hybrid - 50% office based) Contract: 6 months
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Partner Customer Success / Account Development Manager Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you ll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects Tollring s standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you ll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision are key to delivering ongoing success. Who we are: We are Tollring , a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Tollring s core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, can-do attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you re ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we d love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of Tollring s global success. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
05/12/2025
Full time
Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager , where you ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Partner Customer Success / Account Development Manager Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you ll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects Tollring s standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you ll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision are key to delivering ongoing success. Who we are: We are Tollring , a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that s a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models • Have proven experience managing partner and customer relationships • Be proficient in Microsoft Office applications and CRM systems for opportunity management • Thrive on challenges and enjoy developing structured, strategic solutions • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding • Bring strong problem-solving and troubleshooting abilities • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines • Exhibit strong interpersonal and communication skills for both internal and external engagement • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Tollring s core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, can-do attitude and the ability to use their initiative • Demonstrate exceptional attention to detail and take pride in delivering high-quality work • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills • Be personable, decisive, adaptable, presentable, and articulate • Uphold high personal and ethical standards aligned with company values If you re ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we d love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of Tollring s global success. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Macildowie Recruitment and Retention
Rugby, Warwickshire
Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby / Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation based in Rugby to recruit a Digital Systems Manager. This organisation's work makes a real difference to people during challenging times, and they continue to invest in the systems that help deliver timely, accessible support. As part of their ongoing digital journey, they are enhancing how their CRM, website and wider digital tools work together. This role offers the chance to influence that evolution, ensuring systems are well governed, easy to use and continuously improved. The Role This position blends structured project coordination with practical system oversight. You'll help maintain and enhance the organisation's Microsoft Dynamics CRM, its links to the website and other digital platforms, and ensure colleagues are confident and well supported in how they use these tools. There is an opportunity for progression into a Product Owner position, shaping the development roadmap and acting as the voice of users in decisions about future improvements. This role suits someone organised, collaborative and engaging, with a passion for using technology to improve services and outcomes. Key Responsibilities (Shortened) Coordinate CRM and website development with external partners and ensure changes are well tested and documented. Act as the first point of contact for CRM queries, managing supplier tickets and maintaining user access and configuration. Support colleagues by gathering requirements, providing guidance, and keeping training materials up to date. Promote good data quality, GDPR compliance and consistent use of digital systems. Develop into the Product Owner for the CRM and website, helping prioritise enhancements and shape digital roadmaps. Skills & Experience Required Experience supporting projects involving systems or process change. Familiarity with project management tools or methods. Ability to document requirements clearly and manage multiple priorities. Strong communication skills and confidence working with stakeholders. Analytical approach and a good understanding of processes. Desired Experience with CRM or website/portal systems (Dynamics 365 advantageous). Knowledge of data quality principles and GDPR. Experience in the not-for-profit sector. Personal Attributes We're looking for someone structured, calm and supportive, who enjoys helping others build confidence with digital tools. You'll be naturally inquisitive, comfortable explaining processes and confident setting realistic expectations when required. Why Join? This fantastic organisation, offers an attractive salary and benefits package, flexible, hybrid working and an opportunity for progression, development and a chance to shape the digital future of the organisation. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
04/12/2025
Full time
Digital Systems Manager - Dynamics CRM Location: Hybrid (Rugby / Midlands office presence + remote) Salary: £45,000 - £50,000 Reporting to: Finance Director Macildowie is delighted to be partnering with a well-established not-for-profit organisation based in Rugby to recruit a Digital Systems Manager. This organisation's work makes a real difference to people during challenging times, and they continue to invest in the systems that help deliver timely, accessible support. As part of their ongoing digital journey, they are enhancing how their CRM, website and wider digital tools work together. This role offers the chance to influence that evolution, ensuring systems are well governed, easy to use and continuously improved. The Role This position blends structured project coordination with practical system oversight. You'll help maintain and enhance the organisation's Microsoft Dynamics CRM, its links to the website and other digital platforms, and ensure colleagues are confident and well supported in how they use these tools. There is an opportunity for progression into a Product Owner position, shaping the development roadmap and acting as the voice of users in decisions about future improvements. This role suits someone organised, collaborative and engaging, with a passion for using technology to improve services and outcomes. Key Responsibilities (Shortened) Coordinate CRM and website development with external partners and ensure changes are well tested and documented. Act as the first point of contact for CRM queries, managing supplier tickets and maintaining user access and configuration. Support colleagues by gathering requirements, providing guidance, and keeping training materials up to date. Promote good data quality, GDPR compliance and consistent use of digital systems. Develop into the Product Owner for the CRM and website, helping prioritise enhancements and shape digital roadmaps. Skills & Experience Required Experience supporting projects involving systems or process change. Familiarity with project management tools or methods. Ability to document requirements clearly and manage multiple priorities. Strong communication skills and confidence working with stakeholders. Analytical approach and a good understanding of processes. Desired Experience with CRM or website/portal systems (Dynamics 365 advantageous). Knowledge of data quality principles and GDPR. Experience in the not-for-profit sector. Personal Attributes We're looking for someone structured, calm and supportive, who enjoys helping others build confidence with digital tools. You'll be naturally inquisitive, comfortable explaining processes and confident setting realistic expectations when required. Why Join? This fantastic organisation, offers an attractive salary and benefits package, flexible, hybrid working and an opportunity for progression, development and a chance to shape the digital future of the organisation. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
04/12/2025
Full time
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
Front-End Developer - UX/Blazor - Birmingham - Hybrid 3 days per week required on site - Hybrid working Salary - £45,000 - £55,000 Front-End Developer required for a leading customer based in Birmingham on a permanent basis. We are seeking a skilled Front-End Developer, specialising in UX/UI design to define the design, user experience, of a new SaaS CRM platform, built for various organisations across the UK. The ideal candidate will have the ability to design and build front-end features using Blazor and C#. Key Skills and Responsibilities: Collaborate with product owners to turn user stories into clear, actionable specifications. Design and refine UX prototypes, flows, and wireframes for intuitive user experiences. Build responsive interfaces using Visual Studio 2022, Blazor WebAssembly, Radzen, and Material Design. Partner with back-end developers to ensure smooth data integration and maintainable architecture. Advocate for usability and accessibility throughout the product lifecycle. Define and uphold UX standards, guidelines, and best practices. Experienced in designing and developing responsive, customer-facing web interfaces. Proficient in front-end development with Blazor and Material Design (or similar frameworks). Skilled in Visual Studio, C#/.NET APIs, and backend integration. Strong grasp of UX principles, usability, accessibility, and interaction design. Knowledgeable in WCAG standards and responsive design frameworks. Able to translate requirements into intuitive, elegant user experiences. Excellent communicator and collaborator across technical and non-technical teams. Open to leveraging AI tools (e.g., GitHub Copilot, Figma AI) to accelerate design and development. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
04/12/2025
Full time
Front-End Developer - UX/Blazor - Birmingham - Hybrid 3 days per week required on site - Hybrid working Salary - £45,000 - £55,000 Front-End Developer required for a leading customer based in Birmingham on a permanent basis. We are seeking a skilled Front-End Developer, specialising in UX/UI design to define the design, user experience, of a new SaaS CRM platform, built for various organisations across the UK. The ideal candidate will have the ability to design and build front-end features using Blazor and C#. Key Skills and Responsibilities: Collaborate with product owners to turn user stories into clear, actionable specifications. Design and refine UX prototypes, flows, and wireframes for intuitive user experiences. Build responsive interfaces using Visual Studio 2022, Blazor WebAssembly, Radzen, and Material Design. Partner with back-end developers to ensure smooth data integration and maintainable architecture. Advocate for usability and accessibility throughout the product lifecycle. Define and uphold UX standards, guidelines, and best practices. Experienced in designing and developing responsive, customer-facing web interfaces. Proficient in front-end development with Blazor and Material Design (or similar frameworks). Skilled in Visual Studio, C#/.NET APIs, and backend integration. Strong grasp of UX principles, usability, accessibility, and interaction design. Knowledgeable in WCAG standards and responsive design frameworks. Able to translate requirements into intuitive, elegant user experiences. Excellent communicator and collaborator across technical and non-technical teams. Open to leveraging AI tools (e.g., GitHub Copilot, Figma AI) to accelerate design and development. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Your new company Our client is a progressive and innovative business with a strong focus on operational excellence and continuous improvement. Operating across multiple sectors, it places a high value on leveraging technology to drive efficiency, support growth, and deliver value to its stakeholders. The company is committed to sustainability and responsible business practices, encouraging teams to embrace new ideas and contribute to a culture of positive change. Your new role In this pivotal role, you'll take ownership of the Dynamics 365 Business Central system, ensuring its smooth operation, ongoing development, and seamless integration with other business platforms. You'll be at the heart of process improvement, using your expertise in AL coding and automation to make a real impact on how the business operates. As a key member of the systems team, you'll collaborate closely with colleagues and stakeholders to design, develop, and implement solutions that reduce manual processes and boost productivity. Your work will involve building and maintaining APIs, internal flows, and custom actions, helping to automate reporting and enhance interoperability across the organisation. You'll have the opportunity to work on a variety of projects, from troubleshooting and supporting day-to-day system issues to rolling out new features and updates. Your input will be crucial in defining business requirements, documenting procedures, and ensuring that the Business Central environment evolves in line with the company's needs. This is a chance to take the lead in managing relationships with third-party app providers, while also helping the business become more self-sufficient and less reliant on external extensions. You'll be encouraged to keep up to date with the latest technologies and bring fresh ideas to the table, turning innovative concepts into tangible outcomes for the business, its customers, and your colleagues. What you'll need to succeed You'll need hands-on experience in an analytical or developer position focused on Microsoft Dynamics 365 Business Central. You'll be comfortable working with AL programming and workflow management, and ideally, you'll hold a Microsoft Certified Dynamics 365 Business Central Developer Associate qualification or similar. Experience with Power Automate and Power BI is highly valued, as is exposure to other Dynamics 365 solutions such as CRM, Contact Centre, or HR modules. We're looking for someone who can dive into complex data, spot issues quickly, and develop practical, effective solutions within Business Central or related systems. Your ability to bridge the gap between business users and technical teams will be key, so a solid understanding of business operations and IT systems is essential. Strong verbal communication and interpersonal skills are a must, especially when it comes to listening, advising, and guiding stakeholders. The right candidate will act with professionalism at all times, champion equality and diversity, and take ownership of their own professional development. Excellent communication and customer service skills are essential, as you'll be working closely with colleagues across the business to deliver outstanding results and support a culture of continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Full time
Your new company Our client is a progressive and innovative business with a strong focus on operational excellence and continuous improvement. Operating across multiple sectors, it places a high value on leveraging technology to drive efficiency, support growth, and deliver value to its stakeholders. The company is committed to sustainability and responsible business practices, encouraging teams to embrace new ideas and contribute to a culture of positive change. Your new role In this pivotal role, you'll take ownership of the Dynamics 365 Business Central system, ensuring its smooth operation, ongoing development, and seamless integration with other business platforms. You'll be at the heart of process improvement, using your expertise in AL coding and automation to make a real impact on how the business operates. As a key member of the systems team, you'll collaborate closely with colleagues and stakeholders to design, develop, and implement solutions that reduce manual processes and boost productivity. Your work will involve building and maintaining APIs, internal flows, and custom actions, helping to automate reporting and enhance interoperability across the organisation. You'll have the opportunity to work on a variety of projects, from troubleshooting and supporting day-to-day system issues to rolling out new features and updates. Your input will be crucial in defining business requirements, documenting procedures, and ensuring that the Business Central environment evolves in line with the company's needs. This is a chance to take the lead in managing relationships with third-party app providers, while also helping the business become more self-sufficient and less reliant on external extensions. You'll be encouraged to keep up to date with the latest technologies and bring fresh ideas to the table, turning innovative concepts into tangible outcomes for the business, its customers, and your colleagues. What you'll need to succeed You'll need hands-on experience in an analytical or developer position focused on Microsoft Dynamics 365 Business Central. You'll be comfortable working with AL programming and workflow management, and ideally, you'll hold a Microsoft Certified Dynamics 365 Business Central Developer Associate qualification or similar. Experience with Power Automate and Power BI is highly valued, as is exposure to other Dynamics 365 solutions such as CRM, Contact Centre, or HR modules. We're looking for someone who can dive into complex data, spot issues quickly, and develop practical, effective solutions within Business Central or related systems. Your ability to bridge the gap between business users and technical teams will be key, so a solid understanding of business operations and IT systems is essential. Strong verbal communication and interpersonal skills are a must, especially when it comes to listening, advising, and guiding stakeholders. The right candidate will act with professionalism at all times, champion equality and diversity, and take ownership of their own professional development. Excellent communication and customer service skills are essential, as you'll be working closely with colleagues across the business to deliver outstanding results and support a culture of continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Our client is a progressive and innovative business with a strong focus on operational excellence and continuous improvement. Operating across multiple sectors, it places a high value on leveraging technology to drive efficiency, support growth, and deliver value to its stakeholders. The company is committed to sustainability and responsible business practices, encouraging teams to embrace new ideas and contribute to a culture of positive change. Your new role In this pivotal role, you'll take ownership of the Dynamics 365 Business Central system, ensuring its smooth operation, ongoing development, and seamless integration with other business platforms. You'll be at the heart of process improvement, using your expertise in AL coding and automation to make a real impact on how the business operates. As a key member of the systems team, you'll collaborate closely with colleagues and stakeholders to design, develop, and implement solutions that reduce manual processes and boost productivity. Your work will involve building and maintaining APIs, internal flows, and custom actions, helping to automate reporting and enhance interoperability across the organisation. You'll have the opportunity to work on a variety of projects, from troubleshooting and supporting day-to-day system issues to rolling out new features and updates. Your input will be crucial in defining business requirements, documenting procedures, and ensuring that the Business Central environment evolves in line with the company's needs. This is a chance to take the lead in managing relationships with third-party app providers, while also helping the business become more self-sufficient and less reliant on external extensions. You'll be encouraged to keep up to date with the latest technologies and bring fresh ideas to the table, turning innovative concepts into tangible outcomes for the business, its customers, and your colleagues. What you'll need to succeed You'll need hands-on experience in an analytical or developer position focused on Microsoft Dynamics 365 Business Central. You'll be comfortable working with AL programming and workflow management, and ideally, you'll hold a Microsoft Certified Dynamics 365 Business Central Developer Associate qualification or similar. Experience with Power Automate and Power BI is highly valued, as is exposure to other Dynamics 365 solutions such as CRM, Contact Centre, or HR modules. We're looking for someone who can dive into complex data, spot issues quickly, and develop practical, effective solutions within Business Central or related systems. Your ability to bridge the gap between business users and technical teams will be key, so a solid understanding of business operations and IT systems is essential. Strong verbal communication and interpersonal skills are a must, especially when it comes to listening, advising, and guiding stakeholders. The right candidate will act with professionalism at all times, champion equality and diversity, and take ownership of their own professional development. Excellent communication and customer service skills are essential, as you'll be working closely with colleagues across the business to deliver outstanding results and support a culture of continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/12/2025
Full time
Your new company Our client is a progressive and innovative business with a strong focus on operational excellence and continuous improvement. Operating across multiple sectors, it places a high value on leveraging technology to drive efficiency, support growth, and deliver value to its stakeholders. The company is committed to sustainability and responsible business practices, encouraging teams to embrace new ideas and contribute to a culture of positive change. Your new role In this pivotal role, you'll take ownership of the Dynamics 365 Business Central system, ensuring its smooth operation, ongoing development, and seamless integration with other business platforms. You'll be at the heart of process improvement, using your expertise in AL coding and automation to make a real impact on how the business operates. As a key member of the systems team, you'll collaborate closely with colleagues and stakeholders to design, develop, and implement solutions that reduce manual processes and boost productivity. Your work will involve building and maintaining APIs, internal flows, and custom actions, helping to automate reporting and enhance interoperability across the organisation. You'll have the opportunity to work on a variety of projects, from troubleshooting and supporting day-to-day system issues to rolling out new features and updates. Your input will be crucial in defining business requirements, documenting procedures, and ensuring that the Business Central environment evolves in line with the company's needs. This is a chance to take the lead in managing relationships with third-party app providers, while also helping the business become more self-sufficient and less reliant on external extensions. You'll be encouraged to keep up to date with the latest technologies and bring fresh ideas to the table, turning innovative concepts into tangible outcomes for the business, its customers, and your colleagues. What you'll need to succeed You'll need hands-on experience in an analytical or developer position focused on Microsoft Dynamics 365 Business Central. You'll be comfortable working with AL programming and workflow management, and ideally, you'll hold a Microsoft Certified Dynamics 365 Business Central Developer Associate qualification or similar. Experience with Power Automate and Power BI is highly valued, as is exposure to other Dynamics 365 solutions such as CRM, Contact Centre, or HR modules. We're looking for someone who can dive into complex data, spot issues quickly, and develop practical, effective solutions within Business Central or related systems. Your ability to bridge the gap between business users and technical teams will be key, so a solid understanding of business operations and IT systems is essential. Strong verbal communication and interpersonal skills are a must, especially when it comes to listening, advising, and guiding stakeholders. The right candidate will act with professionalism at all times, champion equality and diversity, and take ownership of their own professional development. Excellent communication and customer service skills are essential, as you'll be working closely with colleagues across the business to deliver outstanding results and support a culture of continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Application Support Analyst £30,000 - £40,000 + Bonus Hybrid (2-3 Days Onsite) East Midlands Are you someone who loves digging into complex systems, solving problems that others can't, and becoming the go-to expert for business-critical applications?If so - this is the next step you've been waiting for. We're working with a well-established, high-growth organisation that's investing heavily in their internal technology function. With new projects landing and a major upgrade roadmap ahead, the team is now looking for an Application Support Analyst who wants responsibility, progression, and the chance to truly own the platforms they support. What You'll Be Doing Providing 2nd/3rd line support across key business applications Investigating incidents, diagnosing root cause, and delivering permanent fixes Working closely with vendors, product teams, and internal stakeholders Supporting release cycles, upgrades, patches, and deployments Producing documentation, knowledge articles, and training materials Getting involved in enhancement work, integrations, and system improvements Continuous improvement of system performance and stability Tech You'll Work With (Not all required - but exposure to any is beneficial) SQL (queries, debugging, optimisation) APIs, integrations, data flows Windows Server / IIS ERP, CRM, HRIS or bespoke business systems PowerShell / automation Monitoring & alerting tools ITIL processes If you've ever been the person who "gets" how applications behave behind the scenes - you'll fit in perfectly here. Why This Role Is Desirable Real ownership of the applications - not just ticket-chasing Progression into Systems Analyst, Product Support, or Development Hybrid working with genuine flexibility Mentorship from senior engineers and product specialists Exposure to major upgrades, cloud projects, and modernisation work A supportive team that actually invests in training and certifications This is the kind of position where you build a name for yourself internally and level up quickly. What They're Looking For Experience in Application Support (2nd or 3rd line level) Confidence with SQL querying and troubleshooting Strong communication with both technical and non-technical users Curiosity - someone who enjoys understanding how systems work A mindset focused on improvement, not reactive firefighting How to Apply If you're ready to take ownership of key business systems and develop your application support career in a forward-thinking environment, hit apply or reach out for an informal chat. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
04/12/2025
Full time
Application Support Analyst £30,000 - £40,000 + Bonus Hybrid (2-3 Days Onsite) East Midlands Are you someone who loves digging into complex systems, solving problems that others can't, and becoming the go-to expert for business-critical applications?If so - this is the next step you've been waiting for. We're working with a well-established, high-growth organisation that's investing heavily in their internal technology function. With new projects landing and a major upgrade roadmap ahead, the team is now looking for an Application Support Analyst who wants responsibility, progression, and the chance to truly own the platforms they support. What You'll Be Doing Providing 2nd/3rd line support across key business applications Investigating incidents, diagnosing root cause, and delivering permanent fixes Working closely with vendors, product teams, and internal stakeholders Supporting release cycles, upgrades, patches, and deployments Producing documentation, knowledge articles, and training materials Getting involved in enhancement work, integrations, and system improvements Continuous improvement of system performance and stability Tech You'll Work With (Not all required - but exposure to any is beneficial) SQL (queries, debugging, optimisation) APIs, integrations, data flows Windows Server / IIS ERP, CRM, HRIS or bespoke business systems PowerShell / automation Monitoring & alerting tools ITIL processes If you've ever been the person who "gets" how applications behave behind the scenes - you'll fit in perfectly here. Why This Role Is Desirable Real ownership of the applications - not just ticket-chasing Progression into Systems Analyst, Product Support, or Development Hybrid working with genuine flexibility Mentorship from senior engineers and product specialists Exposure to major upgrades, cloud projects, and modernisation work A supportive team that actually invests in training and certifications This is the kind of position where you build a name for yourself internally and level up quickly. What They're Looking For Experience in Application Support (2nd or 3rd line level) Confidence with SQL querying and troubleshooting Strong communication with both technical and non-technical users Curiosity - someone who enjoys understanding how systems work A mindset focused on improvement, not reactive firefighting How to Apply If you're ready to take ownership of key business systems and develop your application support career in a forward-thinking environment, hit apply or reach out for an informal chat. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Rise Technical Recruitment Limited
High Wycombe, Buckinghamshire
£50,000 - £55,000 + Flexible Working + 33 Days Holiday + Enhanced Pension + Other Benefits An excellent opportunity for an individual with a strong background managing financial IT systems and reporting looking to play a key role at a rapidly expanding, industry leading company. Do you have experience managing financial IT systems and producing detailed reports? Would you like to play a key role in the expansion of a global business? This well established global business design and manufacturer a range of specialist products for clients around the world. They have gone from strength to strength in recent years, claiming an increasing share of their market. Due to this, they are now busier than ever and are looking for a Finance Systems Manager to join their expert team. Working closely with the CFO and wider leadership group, you will take ownership of core business systems and reporting tools including Microsoft Dynamics NAV, Jet Reports, Power BI, SugarCRM and Smartsheets. You will be responsible for developing reporting suites, improving data quality, building dashboards and ensuring the business has clear, accurate and actionable management information. This role would suit an experienced Commercial Finance Analyst, FP&A professional or Accountant with strong systems capability, looking for a new challenge in a hands-on environment where they can make a real impact. The Role: Lead contact for Microsoft Dynamics NAV, SugarCRM, Jet Reports and Power BI Develop, maintain and deliver reports, dashboards and KPIs across the business Support financial reporting including P&L, Balance Sheet and Cashflow updates £50,000 - £55,000 + Flexible Working + 33 Days Holiday + Enhanced Pension + Other Benefits The Person: Experienced within Financial Analysis/Planning Strong systems background with experience in BI/reporting tools Experience using ERP systems (ideally Microsoft Dynamics NAV) Commutable to High Wycombe area
04/12/2025
Full time
£50,000 - £55,000 + Flexible Working + 33 Days Holiday + Enhanced Pension + Other Benefits An excellent opportunity for an individual with a strong background managing financial IT systems and reporting looking to play a key role at a rapidly expanding, industry leading company. Do you have experience managing financial IT systems and producing detailed reports? Would you like to play a key role in the expansion of a global business? This well established global business design and manufacturer a range of specialist products for clients around the world. They have gone from strength to strength in recent years, claiming an increasing share of their market. Due to this, they are now busier than ever and are looking for a Finance Systems Manager to join their expert team. Working closely with the CFO and wider leadership group, you will take ownership of core business systems and reporting tools including Microsoft Dynamics NAV, Jet Reports, Power BI, SugarCRM and Smartsheets. You will be responsible for developing reporting suites, improving data quality, building dashboards and ensuring the business has clear, accurate and actionable management information. This role would suit an experienced Commercial Finance Analyst, FP&A professional or Accountant with strong systems capability, looking for a new challenge in a hands-on environment where they can make a real impact. The Role: Lead contact for Microsoft Dynamics NAV, SugarCRM, Jet Reports and Power BI Develop, maintain and deliver reports, dashboards and KPIs across the business Support financial reporting including P&L, Balance Sheet and Cashflow updates £50,000 - £55,000 + Flexible Working + 33 Days Holiday + Enhanced Pension + Other Benefits The Person: Experienced within Financial Analysis/Planning Strong systems background with experience in BI/reporting tools Experience using ERP systems (ideally Microsoft Dynamics NAV) Commutable to High Wycombe area
This is a unique opportunity to play a key role in shaping the growth of a high-impact, tech-driven company transforming how the insurance sector manages risk and resilience. You'll enjoy autonomy, support from a collaborative team, and the chance to make a measurable difference.Are you a seasoned Business Development Manager ready to take ownership of your pipeline, drive growth, and work at the forefront of innovation in the insurance sector? We're looking for a proactive and strategic individual to lead sales efforts, build long-term partnerships, and fuel expansion in the UK market and beyond. About the Role: As a Business Development Manager, you'll be responsible for driving new business growth while nurturing and expanding relationships with existing accounts-both directly and through partnerships. You'll be immersed in a fast-paced, dynamic environment, working with internal and external stakeholders to deliver value-driven solutions that address real-world challenges. Key Responsibilities: Industry Leadership & Business Development Own the full sales cycle: lead generation, qualification, pitching, RFPs, negotiation, and closing. Define and execute targeted sales strategies tailored to the insurance sector (insurers, brokers, MGAs, TPAs). Work cross-functionally with marketing, product, and customer success teams to accelerate market penetration and revenue growth. Partnership & Channel Development Identify and build strategic partnerships to drive indirect sales channels and joint go-to-market strategies. Align partner offerings with customer needs, ensuring value-driven solutions are communicated and delivered. Maintain strong partner relationships that foster mutual growth and long-term collaboration. Sales Support & Internal Collaboration Ensure a seamless client journey from deal close through implementation by working closely with project managers and customer success managers. Contribute to a supportive team environment by sharing insights, best practices, and lessons learned. Growth & Performance Meet and exceed KPIs across sales conversion, client ARR, revenue, and account expansion. Maintain accurate, up-to-date records in the CRM system and proactively identify upselling opportunities. UK Focus, Global Reach Focus primarily on UK insurance markets while supporting global sales efforts where needed, particularly for strategic enterprise deals. What We're Looking For: 5+ years of experience in business development or sales, ideally in a SaaS startup or scale-up environment. Proven success in selling complex solutions into the insurance sector-from prospecting to closing. Experience with consultative and partnership-based selling approaches. Demonstrated ability to open new markets or verticals, using market research and trend analysis to guide strategy. Strong stakeholder engagement and relationship-building skills at senior levels. Clear communication, excellent organisation, and confident presentation abilities. Comfortable using CRM systems (HubSpot preferred) and Microsoft Office tools. Right to work in the UK and fluency in English. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
04/12/2025
Full time
This is a unique opportunity to play a key role in shaping the growth of a high-impact, tech-driven company transforming how the insurance sector manages risk and resilience. You'll enjoy autonomy, support from a collaborative team, and the chance to make a measurable difference.Are you a seasoned Business Development Manager ready to take ownership of your pipeline, drive growth, and work at the forefront of innovation in the insurance sector? We're looking for a proactive and strategic individual to lead sales efforts, build long-term partnerships, and fuel expansion in the UK market and beyond. About the Role: As a Business Development Manager, you'll be responsible for driving new business growth while nurturing and expanding relationships with existing accounts-both directly and through partnerships. You'll be immersed in a fast-paced, dynamic environment, working with internal and external stakeholders to deliver value-driven solutions that address real-world challenges. Key Responsibilities: Industry Leadership & Business Development Own the full sales cycle: lead generation, qualification, pitching, RFPs, negotiation, and closing. Define and execute targeted sales strategies tailored to the insurance sector (insurers, brokers, MGAs, TPAs). Work cross-functionally with marketing, product, and customer success teams to accelerate market penetration and revenue growth. Partnership & Channel Development Identify and build strategic partnerships to drive indirect sales channels and joint go-to-market strategies. Align partner offerings with customer needs, ensuring value-driven solutions are communicated and delivered. Maintain strong partner relationships that foster mutual growth and long-term collaboration. Sales Support & Internal Collaboration Ensure a seamless client journey from deal close through implementation by working closely with project managers and customer success managers. Contribute to a supportive team environment by sharing insights, best practices, and lessons learned. Growth & Performance Meet and exceed KPIs across sales conversion, client ARR, revenue, and account expansion. Maintain accurate, up-to-date records in the CRM system and proactively identify upselling opportunities. UK Focus, Global Reach Focus primarily on UK insurance markets while supporting global sales efforts where needed, particularly for strategic enterprise deals. What We're Looking For: 5+ years of experience in business development or sales, ideally in a SaaS startup or scale-up environment. Proven success in selling complex solutions into the insurance sector-from prospecting to closing. Experience with consultative and partnership-based selling approaches. Demonstrated ability to open new markets or verticals, using market research and trend analysis to guide strategy. Strong stakeholder engagement and relationship-building skills at senior levels. Clear communication, excellent organisation, and confident presentation abilities. Comfortable using CRM systems (HubSpot preferred) and Microsoft Office tools. Right to work in the UK and fluency in English. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
04/12/2025
Full time
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
Salary:Competitive + Benefits and great comms Working Hours:37.5 per week, Monday to Friday (open to flexible working arrangements) Contract:Permanent, Full Time At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, were dedicated to integrating sustainable practices throughout our operations. We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Reporting to the National Sales Director Telecoms & IT, you will be responsible for providing expert advice onthe best Communication solutions for our clients. You will be knowledgeable and have proven experience ofadvising clients on traditional business phone systems, hosted Telephony systems and supporting technology. The ideal candidate will be able to build strong relationships with the existing managed print account managers, to leverage relationships to build telecom sales opportunities. In addition, having a new business focus to prospect directly into an existing managed print customer base would be advantageous. Inaddition, you will have a proactive nature, have exceptional communication skills and the ability to build excellent relationships with customers. Key responsibilities: Work with the Managed Print Service Account Managers to uncover opportunities for telecoms in their base. To contact businesses via phone and field to generate appointments for telecoms. Take ownership of the full sales cycle, identify opportunities, and build and manage pipeline. To promote the full product portfolio of the telecoms business. Work in a consultative sales approach to establish strategic relationships. Produce sales proposals for customers. Achieving quarterly sales targets in line with business objectives Maintain a high level of industry and competitor knowledge. Skills & Experience: A minimum of 2 years experience in the hosted telephony/Telecoms sector Demonstrate excellent prospecting skills, with high activity levels. Ability to generate Telecoms appointments via telephone, networking, referrals in existing Managed Print Base CRM. Proven track record of winning new business Self-Starter with ability to work on own initiative Happy working from an office and home environment Strong negotiation and influencing skills. Excellent verbal, written and interpersonal skills. Ability to network with a customer organisation to identify all key influencers and decision makers. Experience in selling hosted Telephony solutions. Unified Communications or IT Managed Services experience (advantageous but not essential) In return for your hard work, we offer acompetitive benefits package, to include: Commission Scheme 23 days holiday rising to 28, plus bank holidays CSR volunteer day per holiday year Stakeholder Pension Scheme Referral bonuses Healthcare Cash-plan Death in Service Cover Voucher and discount hub Cycle to work scheme Comprehensive EAP scheme Flexible working arrangements If you are interested in this role or want to view other please head to our careers page. JBRP1_UKTJ
04/12/2025
Full time
Salary:Competitive + Benefits and great comms Working Hours:37.5 per week, Monday to Friday (open to flexible working arrangements) Contract:Permanent, Full Time At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, were dedicated to integrating sustainable practices throughout our operations. We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Reporting to the National Sales Director Telecoms & IT, you will be responsible for providing expert advice onthe best Communication solutions for our clients. You will be knowledgeable and have proven experience ofadvising clients on traditional business phone systems, hosted Telephony systems and supporting technology. The ideal candidate will be able to build strong relationships with the existing managed print account managers, to leverage relationships to build telecom sales opportunities. In addition, having a new business focus to prospect directly into an existing managed print customer base would be advantageous. Inaddition, you will have a proactive nature, have exceptional communication skills and the ability to build excellent relationships with customers. Key responsibilities: Work with the Managed Print Service Account Managers to uncover opportunities for telecoms in their base. To contact businesses via phone and field to generate appointments for telecoms. Take ownership of the full sales cycle, identify opportunities, and build and manage pipeline. To promote the full product portfolio of the telecoms business. Work in a consultative sales approach to establish strategic relationships. Produce sales proposals for customers. Achieving quarterly sales targets in line with business objectives Maintain a high level of industry and competitor knowledge. Skills & Experience: A minimum of 2 years experience in the hosted telephony/Telecoms sector Demonstrate excellent prospecting skills, with high activity levels. Ability to generate Telecoms appointments via telephone, networking, referrals in existing Managed Print Base CRM. Proven track record of winning new business Self-Starter with ability to work on own initiative Happy working from an office and home environment Strong negotiation and influencing skills. Excellent verbal, written and interpersonal skills. Ability to network with a customer organisation to identify all key influencers and decision makers. Experience in selling hosted Telephony solutions. Unified Communications or IT Managed Services experience (advantageous but not essential) In return for your hard work, we offer acompetitive benefits package, to include: Commission Scheme 23 days holiday rising to 28, plus bank holidays CSR volunteer day per holiday year Stakeholder Pension Scheme Referral bonuses Healthcare Cash-plan Death in Service Cover Voucher and discount hub Cycle to work scheme Comprehensive EAP scheme Flexible working arrangements If you are interested in this role or want to view other please head to our careers page. JBRP1_UKTJ
Salary:Competitive + Benefits and great comms Working Hours:37.5 per week, Monday to Friday (open to flexible working arrangements) Contract:Permanent, Full Time At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, were dedicated to integrating sustainable practices throughout our operations. We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Reporting to the National Sales Director Telecoms & IT, you will be responsible for providing expert advice onthe best Communication solutions for our clients. You will be knowledgeable and have proven experience ofadvising clients on traditional business phone systems, hosted Telephony systems and supporting technology. The ideal candidate will be able to build strong relationships with the existing managed print account managers, to leverage relationships to build telecom sales opportunities. In addition, having a new business focus to prospect directly into an existing managed print customer base would be advantageous. Inaddition, you will have a proactive nature, have exceptional communication skills and the ability to build excellent relationships with customers. Key responsibilities: Work with the Managed Print Service Account Managers to uncover opportunities for telecoms in their base. To contact businesses via phone and field to generate appointments for telecoms. Take ownership of the full sales cycle, identify opportunities, and build and manage pipeline. To promote the full product portfolio of the telecoms business. Work in a consultative sales approach to establish strategic relationships. Produce sales proposals for customers. Achieving quarterly sales targets in line with business objectives Maintain a high level of industry and competitor knowledge. Skills & Experience: A minimum of 2 years experience in the hosted telephony/Telecoms sector Demonstrate excellent prospecting skills, with high activity levels. Ability to generate Telecoms appointments via telephone, networking, referrals in existing Managed Print Base CRM. Proven track record of winning new business Self-Starter with ability to work on own initiative Happy working from an office and home environment Strong negotiation and influencing skills. Excellent verbal, written and interpersonal skills. Ability to network with a customer organisation to identify all key influencers and decision makers. Experience in selling hosted Telephony solutions. Unified Communications or IT Managed Services experience (advantageous but not essential) In return for your hard work, we offer acompetitive benefits package, to include: Commission Scheme 23 days holiday rising to 28, plus bank holidays CSR volunteer day per holiday year Stakeholder Pension Scheme Referral bonuses Healthcare Cash-plan Death in Service Cover Voucher and discount hub Cycle to work scheme Comprehensive EAP scheme Flexible working arrangements If you are interested in this role or want to view other please head to our careers page. JBRP1_UKTJ
04/12/2025
Full time
Salary:Competitive + Benefits and great comms Working Hours:37.5 per week, Monday to Friday (open to flexible working arrangements) Contract:Permanent, Full Time At Agilico were on a journey to build a better future for our people and planet. Were proud to be the UKs pioneering Circular-First workplace technology business. From supporting the United Nations Sustainable Development Goals, implementing a wide range of environmental initiatives, and achieving Net Zero status by 2030, were dedicated to integrating sustainable practices throughout our operations. We want our actions to cause a ripple effect across our business, our customers, our network and our supply chain. Every action, no matter how small, has the power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Reporting to the National Sales Director Telecoms & IT, you will be responsible for providing expert advice onthe best Communication solutions for our clients. You will be knowledgeable and have proven experience ofadvising clients on traditional business phone systems, hosted Telephony systems and supporting technology. The ideal candidate will be able to build strong relationships with the existing managed print account managers, to leverage relationships to build telecom sales opportunities. In addition, having a new business focus to prospect directly into an existing managed print customer base would be advantageous. Inaddition, you will have a proactive nature, have exceptional communication skills and the ability to build excellent relationships with customers. Key responsibilities: Work with the Managed Print Service Account Managers to uncover opportunities for telecoms in their base. To contact businesses via phone and field to generate appointments for telecoms. Take ownership of the full sales cycle, identify opportunities, and build and manage pipeline. To promote the full product portfolio of the telecoms business. Work in a consultative sales approach to establish strategic relationships. Produce sales proposals for customers. Achieving quarterly sales targets in line with business objectives Maintain a high level of industry and competitor knowledge. Skills & Experience: A minimum of 2 years experience in the hosted telephony/Telecoms sector Demonstrate excellent prospecting skills, with high activity levels. Ability to generate Telecoms appointments via telephone, networking, referrals in existing Managed Print Base CRM. Proven track record of winning new business Self-Starter with ability to work on own initiative Happy working from an office and home environment Strong negotiation and influencing skills. Excellent verbal, written and interpersonal skills. Ability to network with a customer organisation to identify all key influencers and decision makers. Experience in selling hosted Telephony solutions. Unified Communications or IT Managed Services experience (advantageous but not essential) In return for your hard work, we offer acompetitive benefits package, to include: Commission Scheme 23 days holiday rising to 28, plus bank holidays CSR volunteer day per holiday year Stakeholder Pension Scheme Referral bonuses Healthcare Cash-plan Death in Service Cover Voucher and discount hub Cycle to work scheme Comprehensive EAP scheme Flexible working arrangements If you are interested in this role or want to view other please head to our careers page. JBRP1_UKTJ
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
04/12/2025
Full time
Head of Digital Trading Multi-channel Retailer Salary up to £70k + £6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971 JBRP1_UKTJ
Business Development Partner - Payroll Software Manchester City Centre 40,000- 50,000 DOE + Uncapped Commission (OTE 150K) We are proud to be working with an award-winning global organisation and leading provider of HR & Payroll solutions, who are seeking a driven Business Development Partner - Payroll Software to join their growing team. This innovative SaaS business supports SMEs in streamlining their HR and payroll processes, ensuring compliance, and saving valuable time through a seamless, reliable, and cost-effective platform. This is a fully office-based role in Manchester City Centre, offering a modern workspace with an on-site gym and excellent transport links. You'll also be out meeting clients regularly and benefit from a company car or car allowance. The Role As a Business Development Partner, you will play a key role in driving the growth of the payroll services division. Building on the team's early success, you'll use your sales expertise and payroll knowledge to win new clients and deliver tailored, high-value solutions. Key Responsibilities Proactively target and engage SME clients to drive adoption of payroll solutions Convert high-quality inbound leads into loyal customers Conduct detailed needs analysis to uncover client pain points and provide tailored solutions Build and maintain strong relationships with SME decision-makers Deliver engaging product demonstrations that showcase the power of the payroll software Meet clients face-to-face to build trust and close deals Collaborate with marketing on impactful campaigns and sales content Monitor market trends and competitor activity to refine sales strategies Report regularly on pipeline, performance, and forecasts to senior leadership About You To be successful in this role, you'll bring proven sales success and a strong understanding of payroll software services. You'll be confident, persuasive, and passionate about helping SMEs achieve their goals through smarter payroll solutions. Requirements: Proven experience in sales or business development within payroll software or payroll services Demonstrated success selling to SMEs with insight into their growth needs Excellent communication, presentation, and negotiation skills Ability to build rapport quickly and earn client trust Organised, driven, and results-oriented Comfortable using CRM systems and sales tools What's on Offer 40,000- 50,000 base salary (DOE) Uncapped commission with realistic OTE of 150K+ Company car or car allowance Monthly, weekly, and daily performance incentives Profit share scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Employee Assistance Programme Modern office in the heart of Manchester with free on-site gym Join a forward-thinking, people-focused business that rewards success and empowers you to take ownership of your career. Apply now to become a key player in the next phase of growth for this market-leading payroll solutions provider. 50636FAR1 INDPSAL
04/12/2025
Full time
Business Development Partner - Payroll Software Manchester City Centre 40,000- 50,000 DOE + Uncapped Commission (OTE 150K) We are proud to be working with an award-winning global organisation and leading provider of HR & Payroll solutions, who are seeking a driven Business Development Partner - Payroll Software to join their growing team. This innovative SaaS business supports SMEs in streamlining their HR and payroll processes, ensuring compliance, and saving valuable time through a seamless, reliable, and cost-effective platform. This is a fully office-based role in Manchester City Centre, offering a modern workspace with an on-site gym and excellent transport links. You'll also be out meeting clients regularly and benefit from a company car or car allowance. The Role As a Business Development Partner, you will play a key role in driving the growth of the payroll services division. Building on the team's early success, you'll use your sales expertise and payroll knowledge to win new clients and deliver tailored, high-value solutions. Key Responsibilities Proactively target and engage SME clients to drive adoption of payroll solutions Convert high-quality inbound leads into loyal customers Conduct detailed needs analysis to uncover client pain points and provide tailored solutions Build and maintain strong relationships with SME decision-makers Deliver engaging product demonstrations that showcase the power of the payroll software Meet clients face-to-face to build trust and close deals Collaborate with marketing on impactful campaigns and sales content Monitor market trends and competitor activity to refine sales strategies Report regularly on pipeline, performance, and forecasts to senior leadership About You To be successful in this role, you'll bring proven sales success and a strong understanding of payroll software services. You'll be confident, persuasive, and passionate about helping SMEs achieve their goals through smarter payroll solutions. Requirements: Proven experience in sales or business development within payroll software or payroll services Demonstrated success selling to SMEs with insight into their growth needs Excellent communication, presentation, and negotiation skills Ability to build rapport quickly and earn client trust Organised, driven, and results-oriented Comfortable using CRM systems and sales tools What's on Offer 40,000- 50,000 base salary (DOE) Uncapped commission with realistic OTE of 150K+ Company car or car allowance Monthly, weekly, and daily performance incentives Profit share scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Employee Assistance Programme Modern office in the heart of Manchester with free on-site gym Join a forward-thinking, people-focused business that rewards success and empowers you to take ownership of your career. Apply now to become a key player in the next phase of growth for this market-leading payroll solutions provider. 50636FAR1 INDPSAL
