Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
07/12/2025
Full time
Locations : Boston Atlanta Heredia London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG's global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among your responsibilities, you will: Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG's "Proven Offering" standards Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness Champion security and governance, embedding risk, compliance, and accessibility principles into every solution Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring 8-10+ years of progressively responsible work experience Bachelor's degree required; MBA or advanced professional degree strongly preferred Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat) Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset Agile certification (PSPO, CSPO, or equivalent) strongly preferred Experience partnering across architecture, data analytics, UX, security, and change management functions Vendor management experience including feature evaluation, roadmap influence, and contract oversight Security-conscious mindset with proven collaboration alongside compliance/governance teams Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment Cross-functional partners: Enterprise Architecture (for standard designs & governance) Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning) Security & Risk (for compliance and governance) Data & Analytics (for telemetry and adoption insights) Change & Communications / UX COEs (for adoption, training, and user experience excellence) Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role begins at $142,000.00 in our lowest cost US region and goes up to $185,300.00 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
07/12/2025
Full time
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Lead Product Manager Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you a Product Manager with data experience who thrives on managing large and complex solutions? Join DWP Digital as a Lead Product Manager, where you will lead and drive product teams for major programmes or core services in complex parts of our organisation. You will be providing leadership and direction, shaping the vision and high-level roadmap for critical products and services that impact millions of people. If you have strong product management skills, possess the ability to think strategically and are motivated by inspiring positive change, then this role could be for you. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to lead digital teams, set direction and deliver products that meet strategic goals Worked in a data environment, and bring an understanding of data as a theme in product management Relationship building and influencing across organisational boundaries Expertise in developing product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to join us in one of the below teams: Data and Analytics Architecture and Engineering, which provides an oversight and governance of Data Platforms and Data Architecture across Digital. Or DWP Analytics, an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. As a lead role, you'll be expected to be an expert leader and manager. While you may not be a subject matter expert in any one specific product management technique, you will be heavily contributing to the overall strategy for a specific service or programme. Our products change lives. Whether that's working on accessibility and inclusivity of digital services right through to developing new and innovative solutions. If you have a passion for improving the ability to deliver products and services that bring real value to users, then apply now! Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click applyfor more information and to start your application. JBRP1_UKTJ
06/12/2025
Full time
Lead Product Manager Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you a Product Manager with data experience who thrives on managing large and complex solutions? Join DWP Digital as a Lead Product Manager, where you will lead and drive product teams for major programmes or core services in complex parts of our organisation. You will be providing leadership and direction, shaping the vision and high-level roadmap for critical products and services that impact millions of people. If you have strong product management skills, possess the ability to think strategically and are motivated by inspiring positive change, then this role could be for you. DWP. Digital with Purpose. We are looking for a Lead Product Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven ability to lead digital teams, set direction and deliver products that meet strategic goals Worked in a data environment, and bring an understanding of data as a theme in product management Relationship building and influencing across organisational boundaries Expertise in developing product strategies and creating value-driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking for two Product Managers to join us in one of the below teams: Data and Analytics Architecture and Engineering, which provides an oversight and governance of Data Platforms and Data Architecture across Digital. Or DWP Analytics, an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support Fraud and Error reduction and real time decision making by integrating directly into citizen and agent facing services. As a lead role, you'll be expected to be an expert leader and manager. While you may not be a subject matter expert in any one specific product management technique, you will be heavily contributing to the overall strategy for a specific service or programme. Our products change lives. Whether that's working on accessibility and inclusivity of digital services right through to developing new and innovative solutions. If you have a passion for improving the ability to deliver products and services that bring real value to users, then apply now! Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 - £80,267 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click applyfor more information and to start your application. JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job-tech platform. Your benefits Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% Training and development opportunities Cycle to work scheme In house Barista Hybrid working model Volunteering days and you can bring your dog to the office! Job Description We are looking for a personwho will take ownership and support us in implementing andmaintainingweb and mobile analytics foralarge international job tech platform, with over 50 million visits each month, to deliver the best user experiences and personalisation for job seekers. The fit: Are you an individualwhocancoach and mentorother people to be their best? Do you want to steer your team towardsbest inusingstate-of-the-arttechnologies,and delivering high-end, award-winning products? Do you like to work in a dynamic, active environment and haveownershipofhow it is builtandoperated? Are you a team player who wants to share ideas and expand your knowledge whilstinfluencingpeople andengineeringculture? Would you like to work in aproduct-drivenanduser-firstapproachenvironment,deliveringbest-in-classanalytics tracking forweb andmobileproducts to the world? Ifyouveanswered yes to the above this role is for you. Your Work: Coding, QA and configuration of analytics tracking code. Implement TMS (Tealium IQ, Adobe Analytics, GTM and Adobe Dynamic Tag Manager) changes. Integrate data sources via web and REST APIs. Data pipping and modelling using SQL, DBT, Airflow, ETL, Data Warehousing, Redshift and Python. Transfer knowledge of the business processes and requirements to the development teams. Collaborate with Product, Marketing and Development teams to collect business requirements and translate them into effective tracking requirements. Lead tracking initiatives, maintain a holistic view of our web and mobile analytics tracking, and collaborate with other teams to support and deliver OKRs. Be a technical evangelist, constantly learning and researching new technologies to simplify our tech stack and drive outcomes for analytics tracking by coordinating work with other teams across the company to make things happen. This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our users first. Qualifications Proficient in Web Technologies: HTML, CSS, JavaScript, React.js, Next.jsand Node.js whilst you are not going to be coding a full website and its features, we are coding core tracking methods in JavaScript with proper release cycles. E-commerce and mobile applications experience. Considerabledigital experience working onbehaviouraltracking implementations for Adobe and Google Analytics,and marketing tags with GoogleAdWorks, Criteo, Bing, Facebook, Adjust andAdobe Analytics. Strong working knowledgein handling APIs, eventlistenersandJavaScript able to write clean,readableandperformant code. Prior experience in implementing Analytics for native mobile apps, able todemonstrateclear process of providing requirements, QA and sign-off. Additional Information Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. JBRP1_UKTJ
06/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job-tech platform. Your benefits Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% Training and development opportunities Cycle to work scheme In house Barista Hybrid working model Volunteering days and you can bring your dog to the office! Job Description We are looking for a personwho will take ownership and support us in implementing andmaintainingweb and mobile analytics foralarge international job tech platform, with over 50 million visits each month, to deliver the best user experiences and personalisation for job seekers. The fit: Are you an individualwhocancoach and mentorother people to be their best? Do you want to steer your team towardsbest inusingstate-of-the-arttechnologies,and delivering high-end, award-winning products? Do you like to work in a dynamic, active environment and haveownershipofhow it is builtandoperated? Are you a team player who wants to share ideas and expand your knowledge whilstinfluencingpeople andengineeringculture? Would you like to work in aproduct-drivenanduser-firstapproachenvironment,deliveringbest-in-classanalytics tracking forweb andmobileproducts to the world? Ifyouveanswered yes to the above this role is for you. Your Work: Coding, QA and configuration of analytics tracking code. Implement TMS (Tealium IQ, Adobe Analytics, GTM and Adobe Dynamic Tag Manager) changes. Integrate data sources via web and REST APIs. Data pipping and modelling using SQL, DBT, Airflow, ETL, Data Warehousing, Redshift and Python. Transfer knowledge of the business processes and requirements to the development teams. Collaborate with Product, Marketing and Development teams to collect business requirements and translate them into effective tracking requirements. Lead tracking initiatives, maintain a holistic view of our web and mobile analytics tracking, and collaborate with other teams to support and deliver OKRs. Be a technical evangelist, constantly learning and researching new technologies to simplify our tech stack and drive outcomes for analytics tracking by coordinating work with other teams across the company to make things happen. This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our users first. Qualifications Proficient in Web Technologies: HTML, CSS, JavaScript, React.js, Next.jsand Node.js whilst you are not going to be coding a full website and its features, we are coding core tracking methods in JavaScript with proper release cycles. E-commerce and mobile applications experience. Considerabledigital experience working onbehaviouraltracking implementations for Adobe and Google Analytics,and marketing tags with GoogleAdWorks, Criteo, Bing, Facebook, Adjust andAdobe Analytics. Strong working knowledgein handling APIs, eventlistenersandJavaScript able to write clean,readableandperformant code. Prior experience in implementing Analytics for native mobile apps, able todemonstrateclear process of providing requirements, QA and sign-off. Additional Information Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. JBRP1_UKTJ
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
06/12/2025
Full time
Metering Engineer Clearance required: BPSS Interview process: Tech IV Location: Remote with travel at set milestones. Leads site-level technical coordination for metering deployments Participates to site surveys (so will travel a lot at the beginning) and assessments as OT technical expert (instrumentation + IT/OT integration) Strong specialist in metering technologies, instrumentation, and automation Designs and validates connectivity architecture (PLCs, SCADA, gateways, PME) Oversees configuration, commissioning, and interface validation Ensures cybersecurity compliance with the support of the Cyber SME in the central team Drives robust coms integration Manages site-level documentation, change control, and testing Provides support to xxxx local teams Experience in L&S, sustainability solutions and especially Schneider PME & RA is a plus English speaker Reports to Project managers in each Cluster (by Geo) and the lead architect in the central technical team Detailed job description from the client We are seeking a highly skilled and motivated Technical Engineer to lead the design and deployment of industrial utilities metering solutions across xxxx sites. In this pivotal role, you will be responsible for conducting site assessments, selecting appropriate meters, designing installation plans, and integrating metering systems with OT/IT infrastructure. You will also ensure all solutions comply with international standards. By enabling precise monitoring of energy and resources, you will directly contribute to THE CLIENT's sustainability objectives and drive operational excellence. Key Responsibilities Perform on-site assessments to evaluate infrastructure and feasibility for installing electricity, gas, diesel, water, and wastewater meters, addressing mechanical, electrical, civil considerations, and challenges like complex or limited pipe runs and retrofits. Analyze engineering documentation including process flow diagrams, P&IDs, and electrical single-line diagrams to identify optimal meter technologies, sizes, and installation points. Provide recommendations for metering solutions that adhere to xxxx's standards, including the appropriate selection of meter type, accuracy class, and communication protocols, based on a thorough assessment and consideration of installation complexities, hazardous areas, fluid characteristics, and physical parameters. Design and implement meter connectivity architecture by integrating with PLCs, gateways, SCADA systems, and Schneider PME platforms. Collaborate with site engineering and OT/IT teams to define network requirements and ensure compliance with cybersecurity and OT boundary controls. Provide technical input to OEMs and installation contractors, supporting procurement and commissioning activities. Document 'as-is' and 'to-be' metering configurations, maintaining traceable records of design decisions and lessons learned. Skills and Experience Degree or equivalent in Electrical, Instrumentation, Automation or Control Engineering. Proven experience in industrial utilities metering (electricity, gas, steam, water, wastewater), ideally within pharmaceutical or process manufacturing environments. Strong understanding of flow measurement principles and metering technologies. Deep knowledge of communication protocols including Modbus TCP/RTU, Ethernet/IP, RS-485, and pulse/analog signals. Familiarity with PLCs, gateways, SCADA systems, and PME integration. Ability to interpret technical drawings and produce structured documentation. Excellent communication and stakeholder engagement skills. Training in Hazardous Area Equipment selection and installation fundamentals. Experience with global projects and working knowledge of both local and international standards (e.g. ATEX, CSA). Skilled in handling large datasets, particularly for energy data verification Expected Deliverables Site Assessment Reports with metering gap analysis. Recommended Meter Specifications and Connectivity Designs. Meter Layout Drawings, Maintenance and Calibration guide. Bill of Materials (BoM) for procurement with clear outline of scopes. Technical validation input for cost estimation and vendor quotations. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
05/12/2025
Full time
Recruit4staff are representing a leading infrastructure business in their search for an ICT Manager to work in Seascale Job Details: Pay: £70,000 - £75,000 (Negotiable depending on skillset and experience) Hours of Work: Monday to Friday, Days, Full Time (45 hours) Duration: Permanent Benefits: Car Allowance £5,750, 8% employer pension contribution, 25 days holiday plus bank holidays Job Role: As ICT Manager , you will take ownership of ICT delivery and assurance across a major, highly regulated infrastructure programme supporting complex operations and long-term remediation/decommissioning activities. You will lead the provision of secure, reliable project ICT services (end-user computing, networks, telephony, meeting room tech, collaboration platforms, and project information systems), ensuring alignment to client requirements, internal standards, and site security controls.This ICT Manager role involves working closely with leadership, commercial, engineering, HSEQ, client stakeholders and supply chain partners to implement ICT needs for new works, compounds and site set-ups. You will manage ICT vendors, oversee budgets and forecasts, and drive service performance through SLAs, KPIs, asset management, change control and incident management.You will also be responsible for information management and digital ways of working (e.g., document control platforms, access controls, data retention, onboarding/offboarding, and audit readiness). The ICT Manager will ensure cyber-security best practices are maintained and support vulnerability and incident investigations to deliver corrective actions. Essential Skills, Experience, or Qualifications: Demonstrable experience as an ICT Manager / IT Manager / Project IT Lead on major infrastructure or regulated industrial projects Strong knowledge of ICT service delivery (networks, end-user computing, M365 tools, access management, IT asset lifecycle) Proven experience managing third-party suppliers/MSPs and delivering ICT to programme deadlines Working knowledge of cybersecurity controls and governance Security clearance (SC) or the ability to obtain SC Advantageous Skills, Experience, or Qualifications Experience within nuclear, defence, or other high-security environments Project management qualification (PRINCE2 / APM / Agile) and site-level ICT leadership Commutable From: Drigg, Seascale, Egremont, Whitehaven, Cleator Moor, Gosforth, Workington, St Bees, Nethertown, Holmrook, Ravenglass Similar Job Titles: ICT Manager, IT Manager, Project IT Manager, Digital Delivery Manager, Technology Manager, IT Service Delivery Manager, Information Management Manager, Site IT Manager, ICT Lead For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
05/12/2025
Full time
Role: BI Manager Salary: £70,000 - £80,000 PA Plus Bonus and Benefits Location: Central Birmingham, West Midlands (Hybrid Working - 2 days per week onsite) We are currently working with a leading Midlands based services provider who require a technically strong Senior BI Manager with a good understanding of Azure Data and Data Engineering tools. Working as a key member of a newly formed Data Engineering team, the successful candidate will lead the design, development, and ongoing enhancement of the client's data and reporting infrastructure. You will be the strategic owner of the Azure Data Platform, overseeing services such as Azure Data Lake, Data Warehouse, Data Factory, Databricks, and Power BI. The technical focus is all Microsoft, primarily Azure so any Fabric experience would be very beneficial. Our client is looking for someone who is going to lead the function, and has previous experience doing this. Someone who really understands data and what it can be used for and challenge the business on what they need from the data and challenge the teams to produce the most effective data outputs for the business need so that it can improve and become a first-class function. You will need to be able to drive the direction of how data works for the organisation and the overall Data/BI strategy, design solutions that fit, and demonstrate what value data can bring to the company if it is used effectively. A technical background is essential to be able understand and bridge the gap between the Data Team and the Business environment so that the two collaborate effectively and are challenged both ways. Someone who can understand and appreciate both the technical side and the business strategy side. Our client offers a good, supportive environment which is going through a major transformation being driven by technology. Skills & experience required: Experience leading a BI function Expertise in Azure BI architecture and Cloud services Hands-on experience with Azure Fabric, SQL warehousing, DataLakes, Databricks Track record in MI/BI product development using Agile and Waterfall methods Experience managing cross-functional teams and sprint activities Experience in leading a BI team and a business through the development and transition to a Data Lake / Factory / Warehouse Technical BI development/architect background Benefits: Achievable bonus scheme 4% Pension Life Insurance 3 x salary 25 days annual leave plus statutory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
05/12/2025
Full time
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
05/12/2025
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
05/12/2025
Full time
Role: Full Stack Commerce Engineer (Generative AI/ML) Location: London, UK Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, song, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be joining our growing Commerce Engineering team, a dynamic group at the intersection of technology, client-facing strategy, and artificial intelligence. We operate as "Forward Deployed Engineers," perfectly bridging the gap between our clients' most ambitious goals and our core engineering teams. Our mission is to architect and deliver the next generation of commerce. We work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies - with a particular focus on Generative AI - to help our clients achieve market leadership. You'll learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. In our team you will learn: How to architect and build sophisticated, AI-driven solutions that solve real-world commerce challenges for leading global brands. To design and integrate Generative AI capabilities with a complex enterprise Experience Platform ecosystem (DAM, PXM, CDP, Commerce Engines, CMS, Syndication Channels, CRMs). How to translate executive-level business strategy into cutting-edge, production-grade technical applications on cloud platforms like Azure and GCP. As a Full Stack Commerce Engineer Manager, you will: Lead Client-Facing Engagements: Act as the primary technical authority in client workshops, designing use-case and platform technology solutions that use Generative AI to solve their key business challenges. Architect & Build AI-Powered Solutions: Design and build complex, full-stack solutions from inception through to production. This includes engineering agentic workflows in Python and integrating LLMs from Nvidia, Writer, OpenAI/ChatGPT, and Google Gemini. Integrate with the Commerce Ecosystem: Architect data flows and integrations between AI/ML models and enterprise experience platforms, understanding how to leverage AI to structure and enrich data for PXM, CDP, and other systems. Manage Advanced Databases: Design and implement robust database solutions, utilizing SQL and NoSQL databases and developing complex Store Procedures to handle large-scale commerce data. Drive Technical Strategy & Mentor Teams: Contribute to the technology strategy and solution design for major commerce projects, managing and supporting other developers and sharing insights across the Accenture Data & AI community.
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
05/12/2025
Full time
We are seeking a highly experienced and strategic senior leader to oversee our Cyber Engineering, Identity & Access Management (IAM), and Data Loss Prevention (DLP) functions. This role will be responsible for driving the design, delivery, and governance of enterprise-wide security engineering solutions, while ensuring secure, scalable, and resilient identity and data protection services. The ideal candidate will combine deep technical expertise with strong leadership skills to shape the future of cybersecurity, identity, and data protection within the organization. This position is designated as a Senior Management Function (SMF) under the Financial Conduct Authority regime, carrying personal accountability for compliance, operational resilience, and security effectiveness. The Role: Strategic Leadership Define and execute the global strategy for Cyber Engineering, IAM, and DLP in alignment with the enterprise security and technology roadmap. Serve as a trusted advisor to the CISO, CIO, and executive leadership on emerging threats, secure architecture, identity, and data protection. Establish metrics and reporting to demonstrate effectiveness, risk reduction, and compliance with regulatory requirements (e.g., National Institute of Standards Cyber Security Framework (NIST CSF), Digital Operations Resilience Act (DORA), New Tork State Department of Financial Services (NYDFS), Sarbanes-Oxyley (SOX), and the Financia Conduct Authority(FCA). Cyber Engineering Oversight Lead engineering teams responsible for core security platforms, including endpoint protection, cloud security, network defense, vulnerability management, and DevSecOps integrations. Build and mature a comprehensive vulnerability management program, including continuous scanning, risk-based prioritization, remediation tracking, and Board-level reporting. Drive innovation by embedding security into cloud, hybrid, and modern application architectures ("Secure by Design" principles). Ensure the adoption of automation, orchestration, and advanced analytics to improve detection, response, and resiliency. Identity & Access Management Own enterprise-wide IAM strategy, including workforce and customer identity, privileged access management (PAM), identity governance and administration (IGA), and multi-factor authentication (MFA). Lead initiatives to modernize and integrate IAM platforms to support cloud adoption, Zero Trust, and frictionless user experiences. Partner with business and technology leaders to enable secure digital transformation through robust identity services. Data Loss Prevention (DLP) Advance a comprehensive Data Loss Prevention program to safeguard sensitive information across endpoints, cloud, email, and collaboration platforms. Establish enterprise-wide policies and controls to prevent unauthorized data exfiltration, insider threats, and regulatory breaches. Implement monitoring, classification, and enforcement mechanisms that balance data protection with business enablement. Partner with business, compliance, and data governance teams to align DLP strategy with General Data Protection Regulation, Financial Conduct Authority, Prudential Regulation Authority, Sarbanes-Oxley, and other global data protection requirements. Provide executive and Board-level reporting on data protection risks, incidents, and mitigation efforts. Governance, Risk & Compliance Ensure IAM, DLP, and security engineering practices meet regulatory, audit, and policy requirements. Define and maintain standards for identity lifecycle, access controls, data handling, and information protection. Oversee risk assessments and remediation programs tied to IAM, DLP, and security engineering platforms. Senior Management Function (FCA Responsibilities) As an FCA-designated Senior Management Function (SMF) role, the position carries individual accountability under the Senior Managers & Certification Regime (SM&CR). Specific responsibilities include: Personal accountability for ensuring cyber, IAM, and DLP controls are effective, proportionate, and aligned with FCA expectations for operational resilience and financial sector stability. Maintaining robust governance, oversight, and risk management frameworks for engineering, identity, and data protection, ensuring risks are identified, escalated, and remediated in line with FCA and PRA requirements. Demonstrating reasonable steps have been taken to oversee outsourced arrangements, third-party providers, and cloud services related to IAM, DLP, and cyber platforms. Ensuring Board and regulators receive timely, accurate, and complete information on cyber, identity, and data protection risks, vulnerabilities, and remediation activities. Acting as the point of accountability for operational resilience in cyber engineering, IAM, and DLP, supporting FCA requirements around impact tolerance, scenario testing, and response planning. Requirements: Progressive experience in cybersecurity, with extensive experience in leadership roles across IAM, cyber engineering, and/or data protection. Proven track record of leading global security programs at scale in complex, regulated environments (financial services strongly preferred). Expertise in IAM technologies (SailPoint, Okta, Azure AD, CyberArk, Ping Identity), DLP platforms (Symantec, Microsoft Purview, Forcepoint, Digital Guardian), and security engineering tools (EDR, CSPM, SIEM, SOAR, vulnerability management). Strong knowledge of Zero Trust, data protection regulations (GDPR, FCA, PRA), cloud-native security, and DevSecOps practices. Exceptional leadership, communication, and stakeholder engagement skills, with the ability to influence at Board and executive levels. Relevant certifications (CISSP, CISM, CCSP, CIPP/E, SABSA, or equivalent) preferred. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email your recruiter.
Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We've been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas' Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we're now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA's, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure's engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. What we'd love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. The Interview Process (subject to change): You'll start with an introductory call with one of our Talent Partners. This is a 'get to know you session' and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What's in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure's success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We'll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn't be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We're a proud supporter of the ABI's 'Make Flexible Work' campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
05/12/2025
Full time
Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We've been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas' Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we're now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA's, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure's engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. What we'd love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. The Interview Process (subject to change): You'll start with an introductory call with one of our Talent Partners. This is a 'get to know you session' and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What's in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure's success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We'll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn't be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We're a proud supporter of the ABI's 'Make Flexible Work' campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
CEF - City Electrical Factors - IT
Durham, County Durham
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
05/12/2025
Full time
Join one of the UK's largest electrical wholesalers as we reimagine our technology for the digital age. We're modernising our legacy systems and building new platforms powered by AWS and AI - and we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You'd be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems, applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through data analysis and training. The ideal candidate will have a keen eye for identifying areas for automation and use of AI to reduce burden on Service Desk, whilst delivering value back to the end-user community. What You'll Bring: Excellent Team Management and Leadership Qualities with experience managing, coaching and supporting IT service desk staff Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Oversee daily Service Desk performance, ensuring timely resolution of incidents, balanced workloads, and adherence to technical and quality standards. Develop team skills and implement targeted training to strengthen technical expertise and cross-team collaboration. Uphold policy and security compliance, act as technical escalation point, and collaborate with the Incident Manager during major incidents and CAB activities. Our Hiring Process: Intro call with our Talent Team - 30 mins 1st stage interview with Hiring Managers (Microsoft Teams) - 60 mins 2nd stage interview with Senior Leadership & Hiring Managers (Onsite - Durham) - 60 mins The role will be based in our award-winning IT and Marketing office, based on the outskirts of Durham found here. Hybrid working patterns are in place, with the nature of the role there will be an expectation of being in the office 3 days per week . Business travel may be required from time to time as part of this role. About Us: Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia. Our IT and digital teams are driving the next chapter of our journey Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. Our teams are distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused - where your ideas and contributions genuinely matter. Our Mission: City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve. Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!
Job Title: Tech Lead Working hours: 37.5 hours per week, Monday to Friday Location: Liverpool Salary: £70,000 - £85,000 depending on experience Your Impact We're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy What You'll Do Lead a multidisciplinary squad to deliver high-quality, production-ready software Design and build scalable microservices in .NET and Azure Contribute to the evolution of our microservice architecture and integration patterns Collaborate with frontend developers working in React and Next.js to deliver seamless user experiences Partner with product managers, BAs and designers to translate customer needs into clear technical plans Work closely with QA and automation testers to ensure quality and reliability are built in from the start Stay hands-on with code while mentoring developers and promoting best practices Drive technical discussions, champion clean architecture and improve our engineering standards Contribute to wider engineering initiatives, including developer experience and shared tooling Our Tech Stack Backend:C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, Mediator Frontend:React, Next.js, TypeScript Infrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQ Architecture: Microservices, Event-driven patterns, Clean Architecture Observability and Monitoring: Grafana, Loki, Sentry, PostHog Tooling and Practices: Git, CI/CD pipelines, Agile methodologies What We're Looking For Proven experience leading software delivery within a microservice-based environment Strong technical background in .NET and Azure Comfortable working across the stack, with deeper expertise in backend systems Experience mentoring and guiding developers in a collaborative, agile setup Product-focused mindset with an understanding of trade-offs between speed, scalability and user experience Excellent communicator who brings clarity and empathy to technical discussions Passion for clean, maintainable code and continuous improvement Curious and proactive, always looking for better ways to build, measure and deliver Why Join Us Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time Values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager, Technical Account Manager, Technical Engineering Manager, Principal Software Engineer, Principal Architect, Software Engineering Manager, Systems Engineer, Insurance IT Specialist, Insurtech Specialist, Cyber Insurance Specialist, Product Development Manager, Functional Lead (Insurance) will all be considered.
05/12/2025
Full time
Job Title: Tech Lead Working hours: 37.5 hours per week, Monday to Friday Location: Liverpool Salary: £70,000 - £85,000 depending on experience Your Impact We're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy What You'll Do Lead a multidisciplinary squad to deliver high-quality, production-ready software Design and build scalable microservices in .NET and Azure Contribute to the evolution of our microservice architecture and integration patterns Collaborate with frontend developers working in React and Next.js to deliver seamless user experiences Partner with product managers, BAs and designers to translate customer needs into clear technical plans Work closely with QA and automation testers to ensure quality and reliability are built in from the start Stay hands-on with code while mentoring developers and promoting best practices Drive technical discussions, champion clean architecture and improve our engineering standards Contribute to wider engineering initiatives, including developer experience and shared tooling Our Tech Stack Backend:C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, Mediator Frontend:React, Next.js, TypeScript Infrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQ Architecture: Microservices, Event-driven patterns, Clean Architecture Observability and Monitoring: Grafana, Loki, Sentry, PostHog Tooling and Practices: Git, CI/CD pipelines, Agile methodologies What We're Looking For Proven experience leading software delivery within a microservice-based environment Strong technical background in .NET and Azure Comfortable working across the stack, with deeper expertise in backend systems Experience mentoring and guiding developers in a collaborative, agile setup Product-focused mindset with an understanding of trade-offs between speed, scalability and user experience Excellent communicator who brings clarity and empathy to technical discussions Passion for clean, maintainable code and continuous improvement Curious and proactive, always looking for better ways to build, measure and deliver Why Join Us Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time Values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager, Technical Account Manager, Technical Engineering Manager, Principal Software Engineer, Principal Architect, Software Engineering Manager, Systems Engineer, Insurance IT Specialist, Insurtech Specialist, Cyber Insurance Specialist, Product Development Manager, Functional Lead (Insurance) will all be considered.
3D Group Automotive Locksmith Supplies
Nottingham, Nottinghamshire
Join an innovative tech team shaping digital solutions for thousands of users - perfect for a passionate Full Stack Developer ready to make an impact in a growing business! Full Stack DeveloperNottingham (Hybrid - 3 days office / 2 days home) Full-time, Permanent (37.5 hours per week) Up to £40,000 per annum (DOE) Please Note: Applicants must be authorised to work in the UK About the Company: We're a growing business with a strong focus on designing and building bespoke digital experiences across our internal tools, SaaS platforms, e-commerce solutions, and marketing websites. We believe that hand-crafted applications and websites are key to delivering value to our users and driving business success. The Culture: At 3D Group, we believe in promoting a friendly and dynamic work culture. Our team works collaboratively to provide excellent products and customer experience, and we value everyone's contributions. We are committed to fostering a positive workplace experience for our employees. What Sets Us Apart? Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance , nurturing a sense of belonging and teamwork among them. A range of facilities is provided to ensure employees' comfort throughout the workday. The canteen is fully equipped for meal preparation and dining , complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks. It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team. The Full Stack Developer Role We're looking for a talented Full Stack Developer to join our growing team at 3D Group . This role is ideal for someone who enjoys solving real-world problems through well-crafted software, and who knows when to prioritise clean architecture - and when to ship fast to deliver value. You'll work across a variety of products and brands including 3D Group , OSCA , and 3D Autokeys , contributing to both internal tools and customer-facing platforms. Key Responsibilities Develop and maintain full stack applications across multiple brands and platforms. Collaborate with designers, product managers, and other developers to deliver exceptional digital experiences. Write clean, efficient, and maintainable code in line with best practices. Participate in code reviews and contribute to technical improvements. Shape software architecture and contribute to technology decisions. Balance quality engineering with timely delivery to maximise business value. The Ideal Candidate You're a confident developer who thrives on collaboration and problem-solving. You understand when to prioritise clean architecture and when to deliver pragmatic, working solutions. Skills & Experience Minimum 3 years of commercial experience in full stack development. Strong grasp of the HTTP request/response lifecycle. Proficient in React, TypeScript, HTML, and CSS. Skilled in backend development with Node or Deno. Solid SQL knowledge and experience with REST APIs. Proficiency with Git and version control. Familiarity with design principles and architecture patterns. Understanding of SPA, MPA, and SSG-and when to use each. Desirable Skills React Router v7 / Remix v2 PHP (Laravel / Yii) Vue.js and Tailwind CSS Form validation (Zod or similar) Cloud deployment pipelines and hosting Benefits At 3D Group, we believe in rewarding great work with great benefits: Competitive salary up to £40k (DOE) Hybrid working model - 3 days in our modern Nottingham office, 2 days remote 23 days annual leave + bank holidays + long service increments Death in service and long-term sickness cover Exclusive high street & online discounts Newly renovated workspace with games area (pool, darts & table tennis) Premium 200 Degrees coffee in our fully equipped canteen Opportunity to work on projects impacting thousands of users Join a team that values creativity, collaboration, and real-world impact! How to Apply for the Role If you have the skills and experience required for this position, click "apply" today and check your inbox for an email directing you to complete your application and upload any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include: Software Engineer, Web Developer, JavaScript Developer, React Developer, Node.js Developer, TypeScript Developer, Front-End Developer, Back-End Developer, PHP Developer, Full Stack Engineer.
05/12/2025
Full time
Join an innovative tech team shaping digital solutions for thousands of users - perfect for a passionate Full Stack Developer ready to make an impact in a growing business! Full Stack DeveloperNottingham (Hybrid - 3 days office / 2 days home) Full-time, Permanent (37.5 hours per week) Up to £40,000 per annum (DOE) Please Note: Applicants must be authorised to work in the UK About the Company: We're a growing business with a strong focus on designing and building bespoke digital experiences across our internal tools, SaaS platforms, e-commerce solutions, and marketing websites. We believe that hand-crafted applications and websites are key to delivering value to our users and driving business success. The Culture: At 3D Group, we believe in promoting a friendly and dynamic work culture. Our team works collaboratively to provide excellent products and customer experience, and we value everyone's contributions. We are committed to fostering a positive workplace experience for our employees. What Sets Us Apart? Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance , nurturing a sense of belonging and teamwork among them. A range of facilities is provided to ensure employees' comfort throughout the workday. The canteen is fully equipped for meal preparation and dining , complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks. It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team. The Full Stack Developer Role We're looking for a talented Full Stack Developer to join our growing team at 3D Group . This role is ideal for someone who enjoys solving real-world problems through well-crafted software, and who knows when to prioritise clean architecture - and when to ship fast to deliver value. You'll work across a variety of products and brands including 3D Group , OSCA , and 3D Autokeys , contributing to both internal tools and customer-facing platforms. Key Responsibilities Develop and maintain full stack applications across multiple brands and platforms. Collaborate with designers, product managers, and other developers to deliver exceptional digital experiences. Write clean, efficient, and maintainable code in line with best practices. Participate in code reviews and contribute to technical improvements. Shape software architecture and contribute to technology decisions. Balance quality engineering with timely delivery to maximise business value. The Ideal Candidate You're a confident developer who thrives on collaboration and problem-solving. You understand when to prioritise clean architecture and when to deliver pragmatic, working solutions. Skills & Experience Minimum 3 years of commercial experience in full stack development. Strong grasp of the HTTP request/response lifecycle. Proficient in React, TypeScript, HTML, and CSS. Skilled in backend development with Node or Deno. Solid SQL knowledge and experience with REST APIs. Proficiency with Git and version control. Familiarity with design principles and architecture patterns. Understanding of SPA, MPA, and SSG-and when to use each. Desirable Skills React Router v7 / Remix v2 PHP (Laravel / Yii) Vue.js and Tailwind CSS Form validation (Zod or similar) Cloud deployment pipelines and hosting Benefits At 3D Group, we believe in rewarding great work with great benefits: Competitive salary up to £40k (DOE) Hybrid working model - 3 days in our modern Nottingham office, 2 days remote 23 days annual leave + bank holidays + long service increments Death in service and long-term sickness cover Exclusive high street & online discounts Newly renovated workspace with games area (pool, darts & table tennis) Premium 200 Degrees coffee in our fully equipped canteen Opportunity to work on projects impacting thousands of users Join a team that values creativity, collaboration, and real-world impact! How to Apply for the Role If you have the skills and experience required for this position, click "apply" today and check your inbox for an email directing you to complete your application and upload any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include: Software Engineer, Web Developer, JavaScript Developer, React Developer, Node.js Developer, TypeScript Developer, Front-End Developer, Back-End Developer, PHP Developer, Full Stack Engineer.
AI Product Manager - Start Up Experience Location: Hybrid working - Blackfriars 3 days per week Contract: 6 months, Outside IR35 Rate: £600 - £650 Are you passionate about building the future of AI quality? Do you thrive in hands-on roles where you can shape frameworks from the ground up and make a real impact? We're looking for an experienced Business Test Analyst experienced in evaluations AI Products to join our team on a contract basis and lay the foundations for robust, reliable, and user-focused AI services across our business. What You'll Do Design and implement a comprehensive AI testing and evaluation framework for all AI solutions, including LLM-based tools, RAG systems, and third-party platforms. Define and document quality standards for semantic accuracy, factual consistency, bias, tone, and relevance. Develop reusable testing templates, data sets, and evaluation methods that can be scaled and maintained by internal teams. Run hands-on testing of AI prototypes and production tools to assess technical performance and business value. Collaborate with business users to guide practical testing and feedback processes. Deliver training and upskilling materials to empower internal staff to sustain the framework after your contract ends. Support vendor evaluations and POC assessments with robust test protocols. Establish baseline metrics and dashboards to measure ongoing AI quality and relevance. Work closely with engineering and product leads to embed testing into delivery workflows. Champion responsible AI practices to ensure fairness, transparency, and user trust. What You'll Bring Strong hands-on experience in testing and evaluation of AI or software systems, ideally with NLP or LLM-based applications. Understanding of prompt evaluation, semantic search, and LLM behaviour (accuracy, hallucination, bias, tone, etc.). Familiarity with tools like Trulens, HumanLoop, PromptLayer, or similar; experience designing QA approaches for GenAI environments. Knowledge of modern AI architectures (RAG pipelines, embeddings, API integrations such as OpenAI, Azure OpenAI, Anthropic). Experience designing and implementing structured test regimes in fast-evolving contexts. Excellent communication and facilitation skills, engaging both technical and business audiences. Proven ability to create sustainable frameworks, documentation, and training materials. Who You Are A builder who loves creating practical, scalable solutions. Hands-on and analytical , balancing experimentation with process. Collaborative and empathetic , bridging technical and non-technical teams. User-focused , driven by delivering real value. Committed to responsible AI , fairness, and transparency. Ready to shape the future of AI quality with us? Apply now and help us ensure our AI-enabled services are accurate, consistent, and trusted by all. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
05/12/2025
Contractor
AI Product Manager - Start Up Experience Location: Hybrid working - Blackfriars 3 days per week Contract: 6 months, Outside IR35 Rate: £600 - £650 Are you passionate about building the future of AI quality? Do you thrive in hands-on roles where you can shape frameworks from the ground up and make a real impact? We're looking for an experienced Business Test Analyst experienced in evaluations AI Products to join our team on a contract basis and lay the foundations for robust, reliable, and user-focused AI services across our business. What You'll Do Design and implement a comprehensive AI testing and evaluation framework for all AI solutions, including LLM-based tools, RAG systems, and third-party platforms. Define and document quality standards for semantic accuracy, factual consistency, bias, tone, and relevance. Develop reusable testing templates, data sets, and evaluation methods that can be scaled and maintained by internal teams. Run hands-on testing of AI prototypes and production tools to assess technical performance and business value. Collaborate with business users to guide practical testing and feedback processes. Deliver training and upskilling materials to empower internal staff to sustain the framework after your contract ends. Support vendor evaluations and POC assessments with robust test protocols. Establish baseline metrics and dashboards to measure ongoing AI quality and relevance. Work closely with engineering and product leads to embed testing into delivery workflows. Champion responsible AI practices to ensure fairness, transparency, and user trust. What You'll Bring Strong hands-on experience in testing and evaluation of AI or software systems, ideally with NLP or LLM-based applications. Understanding of prompt evaluation, semantic search, and LLM behaviour (accuracy, hallucination, bias, tone, etc.). Familiarity with tools like Trulens, HumanLoop, PromptLayer, or similar; experience designing QA approaches for GenAI environments. Knowledge of modern AI architectures (RAG pipelines, embeddings, API integrations such as OpenAI, Azure OpenAI, Anthropic). Experience designing and implementing structured test regimes in fast-evolving contexts. Excellent communication and facilitation skills, engaging both technical and business audiences. Proven ability to create sustainable frameworks, documentation, and training materials. Who You Are A builder who loves creating practical, scalable solutions. Hands-on and analytical , balancing experimentation with process. Collaborative and empathetic , bridging technical and non-technical teams. User-focused , driven by delivering real value. Committed to responsible AI , fairness, and transparency. Ready to shape the future of AI quality with us? Apply now and help us ensure our AI-enabled services are accurate, consistent, and trusted by all. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Excellent Market Salary on Offer Permanent position Hybrid: 3-day onsite a week Platform Manager (M365) Excellent market salary on offer Opportunity: Permanent Position Office Location: Central London Hybrid Model: 3 days per week in office, 2 days remote Industry sector: Highly regulated firm is required About the Role: We are searching for a Platform Manager on behalf of a leading legal services firm to hire an experienced M365 Platform Manager . This role is responsible for setting the strategic and technical direction of the firm's Microsoft 365 platform, ensuring it is secure, compliant, and fully aligned with business and legal requirements. You will oversee platform governance, manage ongoing enhancement efforts, collaborate with engineering teams, and drive adoption across the organisation. This is a key leadership position for someone who can balance strategy, operational excellence, and stakeholder engagement in a fast-paced environment. Key Responsibilities: Define and lead the strategic and technical direction of the firm's M365 platform. Oversee platform governance, security, and compliance frameworks. Manage application and data onboarding to ensure secure and efficient integration. Partner with engineering and business teams to deliver enhancements and technical priorities. Act as the platform's representative to senior leadership and key stakeholders. Manage vendor relationships and monitor emerging industry and M365 trends. Requirements & Qualifications: Strong, hands-on expertise across Microsoft 365, including platform architecture and governance. Proven experience delivering enterprise platforms, ideally within legal or professional services. Ability to work effectively across cross-functional technical teams and stakeholder groups. Strong analytical, problem-solving, and communication skills. Comfortable working in a fast-paced environment with multiple priorities. Self-driven, adaptable, and able to work independently or in matrixed teams. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
05/12/2025
Full time
Excellent Market Salary on Offer Permanent position Hybrid: 3-day onsite a week Platform Manager (M365) Excellent market salary on offer Opportunity: Permanent Position Office Location: Central London Hybrid Model: 3 days per week in office, 2 days remote Industry sector: Highly regulated firm is required About the Role: We are searching for a Platform Manager on behalf of a leading legal services firm to hire an experienced M365 Platform Manager . This role is responsible for setting the strategic and technical direction of the firm's Microsoft 365 platform, ensuring it is secure, compliant, and fully aligned with business and legal requirements. You will oversee platform governance, manage ongoing enhancement efforts, collaborate with engineering teams, and drive adoption across the organisation. This is a key leadership position for someone who can balance strategy, operational excellence, and stakeholder engagement in a fast-paced environment. Key Responsibilities: Define and lead the strategic and technical direction of the firm's M365 platform. Oversee platform governance, security, and compliance frameworks. Manage application and data onboarding to ensure secure and efficient integration. Partner with engineering and business teams to deliver enhancements and technical priorities. Act as the platform's representative to senior leadership and key stakeholders. Manage vendor relationships and monitor emerging industry and M365 trends. Requirements & Qualifications: Strong, hands-on expertise across Microsoft 365, including platform architecture and governance. Proven experience delivering enterprise platforms, ideally within legal or professional services. Ability to work effectively across cross-functional technical teams and stakeholder groups. Strong analytical, problem-solving, and communication skills. Comfortable working in a fast-paced environment with multiple priorities. Self-driven, adaptable, and able to work independently or in matrixed teams. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter, however, you will be expected to travel throughout Dorset, Devon, Cornwall on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell , Lenovo / Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognized courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
05/12/2025
Full time
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Exeter on a permanent basis . Role: Field Services Engineer Salary: £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits Location : Based in Exeter, however, you will be expected to travel throughout Dorset, Devon, Cornwall on occasion. Full-time permanent role Role Overview: Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the right to work in the UK Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell , Lenovo / Other vendor Certification to Enterprise level or above Experience in a data center and in smart space technology is advantageous. Our offer to you: Salary range £24,600 - £27,700 per annum. Full training provided as part of robust induction process Access to the certification program for number of the world's leading IT manufacturers. Access to in-house training & development platform with options of technical, managerial and industry recognized courses. 25 days holiday (opportunity to buy/sell extra days) plus all UK bank holidays Company Pension Scheme Life assurance Private medical cover after 12 months Business Mileage Fuel Card Car allowance Laptop, smartphone and tools provided Employee referral program - you could earn £750 if your referral is successful There are also great range of flexible benefits that aim to provide something for everyone, so whether you want shopping and gym discounts, insurance or healthcare we've got you covered Access to our free Employee Assistance Program providing 24/7 advice and support across a wealth of topics such as personal legal support, counselling services, child and elder care referrals Volunteering day-in support of social actions all UK employees can take 1 day paid leave per year to participate in local volunteering projects We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Intelligent Resource acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Consortium Professional Recruitment
Hull, Yorkshire
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs.This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
05/12/2025
Full time
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs.This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit