11551SR5 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. They will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in a Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
12/06/2026
Full time
11551SR5 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. They will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in a Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
Senior Information Security Analyst - Product Assurance Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Permanent Business area: Sainsbury's Tech Closing date: 15 June 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Job Title / Role Senior Information Security Analyst - Product Assurance Reporting to Information Security Manager - Sainsbury's Division/Dept Data Governance and Information Security Location Holborn, Coventry, Manchester (Flexible) In a nutshell As a Senior Information Security Analyst in the Data Governance and Information Security Team, you will be working within the Product Assurance team who are responsible for ensuring our Engineering and Development communities are building and maintaining secure products through their entire lifecycle. You will be continually reviewing our security posture and setting the direction on how best to make improvements in line with the evolving threat landscape and core business objectives. The ideal candidate will have significant (6+ years) experience working within Information or Cyber Security and be passionate about continuous professional development. You will be asked to provide recent, industry-respect certificates if successful at interview to demonstrate your ongoing education. Whilst this role isn't 'hands on' candidates are expected to have an in depth knowledge of security technologies and how these are integrated in monolithic and microservice architectures. What you need to do As a Senior Information Security Analyst, you will have good all round infosec experience coupled with finely honed Stakeholder Management skills to ensure that robust security is maintained across our environment. Provide technical, procedural and policy advice to business stakeholders and Engineers with sufficient detail Review requests to ensure they comply with company policy and best security practice prior to approval Conduct in-depth risk assessments and threat modelling alongside producing detailed documentation Present findings to management alongside recommendations on how to secure our systems Advocate for innovative security solutions through persuasive quantitative evidence and presentation Mentor, engage and help educate junior colleagues across the InfoSec family Support strategic initiatives to ensure cybersecurity is integrated at all phases across the business Ensure that risks have been raised and being able to comprehensively explain the issues Provide subject matter expertise on the InfoSec domain that the candidate is expert at Evaluate requests from our suppliers to ensure they are fit for purpose Deliver weekly reporting to management and other stakeholders Co ordinate complex incident response and recovery, working closely with Engineers and SOC colleagues Provide support to the Information Security Manager What you need to know and show A strong technical understanding of security to ensure systems are designed and built securely and to help continually improve our security posture Familiarity with common Mobile Device and Endpoint Management solutions An understanding of the Microsoft Defender suite of products Awareness of Email & Web Security Gateway technologies Ability to understand the operation of corporate networks and firewall solutions, including Wide Area Network considerations for multi site deployments (inc. international) Consideration on how to assess the security of purchased Software-as-a-Service products Familiarity with AI tooling such as Microsoft 365 / Security / GitHub Copilot. Experience with other common productivity & collaboration tools, such as Confluence, Miro, Adobe Cloud Suite Ability to understand and assess integrations between systems through methods such as APIs, Process Automation or Batch processing Nice to have knowledge of AWS, Azure, Oracle, GCP and SAP Clouds Risk Management experience and understanding of Risk Management Frameworks Strong analytical and report writing skills Appreciation of containerisation technologies such as Docker, Kubernetes etc. Experience with logging, monitoring, load balancing/proxies and API gateways Working knowledge of GitHub, Jenkins, Ansible, Chef and Puppet In depth knowledge of the OWASP Top 10, Mitre ATT&CK, NIST frameworks, PCI DSS and Cyber Kill Chain Familiarity with PAM, EDR, AV, IPS, SIEM, WAF and DLP technologies The ability to verify solutions and gain assurance that they are fit for purpose through demonstrable evidence of controls and testing Strong understanding of the changing threat landscape and how this may affect our systems The ability to challenge concerns and report through appropriate channels Self drive, motivation and the ability to work independently to deliver expected outcomes Excellent teamwork and problem solving skills by blending technical knowledge with business requirements In depth understanding of data and security risks in a large enterprise Desirable Qualifications You will have two (or more) of the following: CSA CCSK / CCAK ISACA CISA / CISM / CRISC / CGEIT AWS Certified Security or Certified Solutions Architect GCP Professional Cloud Security Engineer GIAC Cloud Security Automation Microsoft Certified Azure Solutions Architect Expert Microsoft Certified Cybersecurity Architect Expert MSc. Information/Cyber Security (not essential) As well as lots of on the job training and endless opportunities, you'll get: Colleague discount across our multi brands - Sainsbury's, Argos, TU Clothing and Habitat Pension plan Special offers on gym memberships, restaurants, holidays, retail vouchers and more Work life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
11/06/2026
Full time
Senior Information Security Analyst - Product Assurance Salary: Competitive Plus Benefits Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD Contract type: Permanent Business area: Sainsbury's Tech Closing date: 15 June 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Job Title / Role Senior Information Security Analyst - Product Assurance Reporting to Information Security Manager - Sainsbury's Division/Dept Data Governance and Information Security Location Holborn, Coventry, Manchester (Flexible) In a nutshell As a Senior Information Security Analyst in the Data Governance and Information Security Team, you will be working within the Product Assurance team who are responsible for ensuring our Engineering and Development communities are building and maintaining secure products through their entire lifecycle. You will be continually reviewing our security posture and setting the direction on how best to make improvements in line with the evolving threat landscape and core business objectives. The ideal candidate will have significant (6+ years) experience working within Information or Cyber Security and be passionate about continuous professional development. You will be asked to provide recent, industry-respect certificates if successful at interview to demonstrate your ongoing education. Whilst this role isn't 'hands on' candidates are expected to have an in depth knowledge of security technologies and how these are integrated in monolithic and microservice architectures. What you need to do As a Senior Information Security Analyst, you will have good all round infosec experience coupled with finely honed Stakeholder Management skills to ensure that robust security is maintained across our environment. Provide technical, procedural and policy advice to business stakeholders and Engineers with sufficient detail Review requests to ensure they comply with company policy and best security practice prior to approval Conduct in-depth risk assessments and threat modelling alongside producing detailed documentation Present findings to management alongside recommendations on how to secure our systems Advocate for innovative security solutions through persuasive quantitative evidence and presentation Mentor, engage and help educate junior colleagues across the InfoSec family Support strategic initiatives to ensure cybersecurity is integrated at all phases across the business Ensure that risks have been raised and being able to comprehensively explain the issues Provide subject matter expertise on the InfoSec domain that the candidate is expert at Evaluate requests from our suppliers to ensure they are fit for purpose Deliver weekly reporting to management and other stakeholders Co ordinate complex incident response and recovery, working closely with Engineers and SOC colleagues Provide support to the Information Security Manager What you need to know and show A strong technical understanding of security to ensure systems are designed and built securely and to help continually improve our security posture Familiarity with common Mobile Device and Endpoint Management solutions An understanding of the Microsoft Defender suite of products Awareness of Email & Web Security Gateway technologies Ability to understand the operation of corporate networks and firewall solutions, including Wide Area Network considerations for multi site deployments (inc. international) Consideration on how to assess the security of purchased Software-as-a-Service products Familiarity with AI tooling such as Microsoft 365 / Security / GitHub Copilot. Experience with other common productivity & collaboration tools, such as Confluence, Miro, Adobe Cloud Suite Ability to understand and assess integrations between systems through methods such as APIs, Process Automation or Batch processing Nice to have knowledge of AWS, Azure, Oracle, GCP and SAP Clouds Risk Management experience and understanding of Risk Management Frameworks Strong analytical and report writing skills Appreciation of containerisation technologies such as Docker, Kubernetes etc. Experience with logging, monitoring, load balancing/proxies and API gateways Working knowledge of GitHub, Jenkins, Ansible, Chef and Puppet In depth knowledge of the OWASP Top 10, Mitre ATT&CK, NIST frameworks, PCI DSS and Cyber Kill Chain Familiarity with PAM, EDR, AV, IPS, SIEM, WAF and DLP technologies The ability to verify solutions and gain assurance that they are fit for purpose through demonstrable evidence of controls and testing Strong understanding of the changing threat landscape and how this may affect our systems The ability to challenge concerns and report through appropriate channels Self drive, motivation and the ability to work independently to deliver expected outcomes Excellent teamwork and problem solving skills by blending technical knowledge with business requirements In depth understanding of data and security risks in a large enterprise Desirable Qualifications You will have two (or more) of the following: CSA CCSK / CCAK ISACA CISA / CISM / CRISC / CGEIT AWS Certified Security or Certified Solutions Architect GCP Professional Cloud Security Engineer GIAC Cloud Security Automation Microsoft Certified Azure Solutions Architect Expert Microsoft Certified Cybersecurity Architect Expert MSc. Information/Cyber Security (not essential) As well as lots of on the job training and endless opportunities, you'll get: Colleague discount across our multi brands - Sainsbury's, Argos, TU Clothing and Habitat Pension plan Special offers on gym memberships, restaurants, holidays, retail vouchers and more Work life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
10/06/2026
Full time
Oracle Financials Support Analyst We are seeking a skilled Oracle Financials Support Analyst to join a European Finance Systems team supporting mission-critical finance applications across a large, multi-country business environment. This is an excellent opportunity for someone who enjoys combining technical expertise with stakeholder engagement and delivering exceptional support to finance users across Europe. You will play a key role in supporting and enhancing Oracle E-business Suite R12.2 and associated finance applications Key responsibilities include: Providing day-to-day support for Oracle Finance systems and related applications Managing and resolving technical incidents and service requests Working closely with finance teams, IT colleagues, external partners and vendors to ensure timely issue resolution Delivering support services in line with agreed KPIs and service levels Supporting financial reporting and analysis requirements across the European business Managing the transition of projects into Business-as-Usual support Ensuring finance systems remain compliant with audit and governance requirements Supporting ancillary finance applications including payment, reconciliation and invoice management systems Skills & Experience Required Minimum 5 years' experience supporting Oracle E-business Suite R12.2 Strong SQL and PL/SQL development skills Experience with UNIX Scripting Knowledge of Oracle Reports, Oracle Forms and Forms Personalization Good understanding of Oracle Applications Development Standards Experience using TOAD and/or Oracle SQL Developer Ability to investigate, troubleshoot and resolve technical incidents effectively Comfortable discussing functional and business process issues with end users Functional Knowledge General Ledger (GL) Procure-to-Pay (P2P) Accounts Receivable (AR) Fixed Assets (FA) Desirable Experience Experience supporting multi-country European business operations Previous exposure to retail finance environments Experience supporting additional finance applications such as Bottomline, Accurate and Experian Strong Microsoft Excel and Word skills Experience with Oracle Retail/Retek systems would be highly advantageous Oracle Financials Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
11551SR1 £50k - 55k per year Oracle Retail Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Oracle Retail Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Oracle Retail Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
09/06/2026
Full time
11551SR1 £50k - 55k per year Oracle Retail Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Oracle Retail Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Oracle Retail Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
11551SR3 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
09/06/2026
Full time
11551SR3 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day-to-day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join their team in Bristol. This role involves providing technical support for Oracle Retail systems and engaging with stakeholders across the organization. Candidates should have a strong background in retail systems, particularly with Oracle Retail, and experience in supporting POS technologies. The successful applicant will enjoy a supportive environment and a competitive salary in a boutique retail setting, with opportunities for personal and professional growth.
09/06/2026
Full time
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join their team in Bristol. This role involves providing technical support for Oracle Retail systems and engaging with stakeholders across the organization. Candidates should have a strong background in retail systems, particularly with Oracle Retail, and experience in supporting POS technologies. The successful applicant will enjoy a supportive environment and a competitive salary in a boutique retail setting, with opportunities for personal and professional growth.
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join their boutique retail client in Bristol. This role involves providing technical and functional support, specifically focusing on Oracle Retail systems across UK and EU operations. The candidate will troubleshoot system issues, support retail technology platforms, and collaborate with stakeholders at all levels. A strong background in retail systems and experience with POS systems is essential. This position offers a competitive salary and a supportive working environment.
09/06/2026
Full time
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join their boutique retail client in Bristol. This role involves providing technical and functional support, specifically focusing on Oracle Retail systems across UK and EU operations. The candidate will troubleshoot system issues, support retail technology platforms, and collaborate with stakeholders at all levels. A strong background in retail systems and experience with POS systems is essential. This position offers a competitive salary and a supportive working environment.
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join a boutique retailer's technology team in the UK. The successful candidate will support and enhance critical retail applications, providing day-to-day support for Oracle Retail systems. This pivotal role involves troubleshooting, system support, and engaging with stakeholders at all levels. Candidates should have solid Oracle Retail experience and proficiency in POS systems. A competitive salary of £50k - £55k is on offer, along with a supportive working environment.
09/06/2026
Full time
Proactive.IT Appointments Limited is seeking an experienced Retail Systems Support Analyst to join a boutique retailer's technology team in the UK. The successful candidate will support and enhance critical retail applications, providing day-to-day support for Oracle Retail systems. This pivotal role involves troubleshooting, system support, and engaging with stakeholders at all levels. Candidates should have solid Oracle Retail experience and proficiency in POS systems. A competitive salary of £50k - £55k is on offer, along with a supportive working environment.
11551SR2 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
09/06/2026
Full time
11551SR2 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in an Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
Overview Capita Regulated Services is building a talent pool for upcoming specialist fixed term contract opportunities within our Life & Pensions business area. With numerous projects and increases in client demand linked to change activity anticipated from summer 2026, we're keen to connect with experienced Developers in the UK, ideally with experience in the FCA Regulated Life & Pensions sector, to support the delivery of these projects. Specifically, we will be seeking • C# Developers • Mainframe Analyst Developers (incl. IBM Mainframe, Cobol, JCL, DB2, CICS and Microfocus Cobol) • VB6 Developers Responsibilities The primary purpose of the role will be to deliver, support and maintain quality software solutions covering a range of policy administration and ancillary systems, assisting in change work to provide product support to fix or assist in the resolution of complex of high severity problems. Use functional documents and high level designs to produce signed off Detailed Technical Specs subjected to full review process. Work with team leader to provide estimates for the plan and allocation of work. Produce signed off specifications for development work. Ensure all work is delivered to plan and written to team standards. Peer review of work & sign off where required. Keep documents up to date and consistent with plan. Assist Project Managers, Team manager to deliver projects on time and to spec. Provide walkthroughs, demos to business to satisfaction. Provide support to other teams in a timely manner. Support other team members by actively participating and resolving issues. Provide input into review of test strategies & scenarios documented by testers. Remain fully aware of the progress of the project from Detailed Technical Spec through to implementation. Fix or assist in the fix of complex or high severity problems in a timely manner, labelling code correctly and closing Change Requests. Monitor system performance post implementation and in production. Build effective relationship with business by maintaining regular contact with business users through the full project life cycle or with regard to production issues. Build effective relationship with technical team members by making yourself available for enquiries and advice and by ensuring that they are aware of project goals. Qualifications Significant experience of either C#, VB6 or IBM Mainframe alongside Oracle SQL and Linux Shell or Java scripts. Additional skills out of the following would be desirable: VB6/VBA, PL/SQL, MS ADO, Macro4 Products, Business Objects, Visual Studio ISIS Papyrus, Oracle tools (APEX, Forms etc.), Web Services, PVCS Version Manager, CA Sort, Selcopy, Microfocus Workbench, and Dialog. Skills in Life & Pensions Product Knowledge and experience (Healthcare, Annuities, Bonds) and Payment Processing would be a distinct advantage. Designing and coding application programs; performing testing for developed applications. Conducting analyses of organizational needs and goals for the development and implementation of application systems. Reviewing, analysing, and modifying programming systems, including encoding, testing, debugging and installing for a large scale system. Ensuring the operating efficiency of existing application systems. Maintaining records for the documentation of systems development and revisions. Strong problem solving & diagnostic capability. Strong communicator with business & technical stakeholders at all levels. Collaborative working style. Ability to support large scale transformation or modernisation programmes. Benefits A competitive salary. Company matched pension, life assurance, a cycle2work scheme. 15 weeks' fully paid maternity, adoption and shared parental leave. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. Opportunities to learn new skills and develop in your career, with support from a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. Our purpose is to create a better outcome for you. Location & Contract Location: Manchester - Churchgate House, United Kingdom. Time Type: Full time. Contract Type: Fixed Term. Equal Opportunities Capita is an equal opportunity and disability confident employer. We're committed to providing an inclusive, barrier free recruitment process and working environment for everyone. We particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter.
06/06/2026
Full time
Overview Capita Regulated Services is building a talent pool for upcoming specialist fixed term contract opportunities within our Life & Pensions business area. With numerous projects and increases in client demand linked to change activity anticipated from summer 2026, we're keen to connect with experienced Developers in the UK, ideally with experience in the FCA Regulated Life & Pensions sector, to support the delivery of these projects. Specifically, we will be seeking • C# Developers • Mainframe Analyst Developers (incl. IBM Mainframe, Cobol, JCL, DB2, CICS and Microfocus Cobol) • VB6 Developers Responsibilities The primary purpose of the role will be to deliver, support and maintain quality software solutions covering a range of policy administration and ancillary systems, assisting in change work to provide product support to fix or assist in the resolution of complex of high severity problems. Use functional documents and high level designs to produce signed off Detailed Technical Specs subjected to full review process. Work with team leader to provide estimates for the plan and allocation of work. Produce signed off specifications for development work. Ensure all work is delivered to plan and written to team standards. Peer review of work & sign off where required. Keep documents up to date and consistent with plan. Assist Project Managers, Team manager to deliver projects on time and to spec. Provide walkthroughs, demos to business to satisfaction. Provide support to other teams in a timely manner. Support other team members by actively participating and resolving issues. Provide input into review of test strategies & scenarios documented by testers. Remain fully aware of the progress of the project from Detailed Technical Spec through to implementation. Fix or assist in the fix of complex or high severity problems in a timely manner, labelling code correctly and closing Change Requests. Monitor system performance post implementation and in production. Build effective relationship with business by maintaining regular contact with business users through the full project life cycle or with regard to production issues. Build effective relationship with technical team members by making yourself available for enquiries and advice and by ensuring that they are aware of project goals. Qualifications Significant experience of either C#, VB6 or IBM Mainframe alongside Oracle SQL and Linux Shell or Java scripts. Additional skills out of the following would be desirable: VB6/VBA, PL/SQL, MS ADO, Macro4 Products, Business Objects, Visual Studio ISIS Papyrus, Oracle tools (APEX, Forms etc.), Web Services, PVCS Version Manager, CA Sort, Selcopy, Microfocus Workbench, and Dialog. Skills in Life & Pensions Product Knowledge and experience (Healthcare, Annuities, Bonds) and Payment Processing would be a distinct advantage. Designing and coding application programs; performing testing for developed applications. Conducting analyses of organizational needs and goals for the development and implementation of application systems. Reviewing, analysing, and modifying programming systems, including encoding, testing, debugging and installing for a large scale system. Ensuring the operating efficiency of existing application systems. Maintaining records for the documentation of systems development and revisions. Strong problem solving & diagnostic capability. Strong communicator with business & technical stakeholders at all levels. Collaborative working style. Ability to support large scale transformation or modernisation programmes. Benefits A competitive salary. Company matched pension, life assurance, a cycle2work scheme. 15 weeks' fully paid maternity, adoption and shared parental leave. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. Opportunities to learn new skills and develop in your career, with support from a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. Our purpose is to create a better outcome for you. Location & Contract Location: Manchester - Churchgate House, United Kingdom. Time Type: Full time. Contract Type: Fixed Term. Equal Opportunities Capita is an equal opportunity and disability confident employer. We're committed to providing an inclusive, barrier free recruitment process and working environment for everyone. We particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter.
All offers of employment are subject to satisfactory right to work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role. Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. Overview of project/role The post holder will have responsibility for ensuring that technical data and analytics solutions, which include applications, reports, extracts and refunds, which have been designed and developed in Data & Analytics have been thoroughly unit, system and user acceptance tested in line with the published Data & Analytics test strategy. Data & Analytics provide insight to inform customer and business decisions (harnessing data to solve transport challenges). Data & Analytics will own Business Intelligence/Data Science, data and/or analysis platforms, and the frequent delivery and support of all production services using these platforms. A priority will be designing delivery of tools that allow for self serve across TfL, providing quality information for decision making. Where prototyped concepts demonstrate that data can be used to improve business, operational or customer outcomes this will be scaled, built and operationalised as a supported data product. Data & Analytics will define and publish a data governance framework, architecture, development standards and enforce compliance across all business units with teams working in this area To effectuate a lower total cost of ownership for data and analytics services Key Accountabilities Define test requirements from accurate analysis of project documentation, test cases and test data according to the scope defined and in accordance with Data & Analytics standards to comply with business requirements. Design and automate tests effectively for work items assigned to their scrum agile development team. Lead a test first development method, in which the tests constructed will be used to prove the correctness of data extraction from sources, transformation and load code for a data warehouse or application, to validate reports and user interfaces built using various visualisation tools. Work with Technology & Data Business Analysts to achieve sign off from a variety of business stakeholders that the Data & Analytics solutions have met requirements through comprehensive test results and that the completion of all test activity has been undertaken within scheduled timescales and business expectations. Troubleshoot issues found during testing, working closely with peers and Business Analysts across Technology & Data. Resolve and fix such identified issues, or suggest alternative solutions which still meet business requirements. Raise defects where necessary and pro actively track to a timely completion, re testing fixes to ensure reported problems are corrected. Identify and escape, where appropriate, critical technical issues to the Development Stream Lead and/or Technical Delivery Manager that may impact on the timeline. Develop, actively contribute to, maintain and publish a test strategy which will form the basis of all Data & Analytics test activity over a 1 to 3 year period. Contribute to and provide insight into agile process activities such as estimation of tasks, supporting work planning and completed work demonstrations, as well as generating test documentation as needed by the working practices agreed by the team. Lead the construction of a complete regression test suite that maximises the use of test automation, and that ultimately fits into an overnight/continuous integration build process. Suggest and execute initiatives to improve the testing process To ensure that TfL's policy on privacy and data protection is adhered to in the design of all BI solutions. That access to data is controlled, that personal data is stored securely and is anonymised in accordance with best practice guidelines. Knowledge Detailed working knowledge of software testing with a high SQL or data content; design of unit tests, integration testing, functional and smoke testing, system test and acceptance test; Working knowledge of test automation - particularly on automating tests in parallel with iterative incremental product development; Working knowledge of ETL/ELT, data warehousing/business intelligence methodologies and best practice including dealing with big data, cloud technology and unstructured data and the relative required approaches to testing; Experience of an industry recognised test/software development tracking tool or a bespoke system, project management tools; Knowledge of different testing methodologies - eg V model, Waterfall approach and knowledge of development lifecycle; Good working knowledge of SQL Scripting Knowledge of star schema structure & design, detailed understanding of Kimball & Inmon and hybrid data warehouse design; Understanding of Agile development approach and tools; Good Degree in IT/Computer Science and ISEB or ISTQB Foundation qualification is desirable; Knowledge of London's public transport system; Knowledge of relevant national and international legislation pertaining to the Government/Public Sector IT - e.g. Act, EU Procurement Directives and Freedom of Information Act, including knowledge of basic confidentiality and data protection requirements that apply. Skills Extensive use of and fully conversant in T SQL (SQL Server) or PL SQL (Oracle). Knowledge of SQL on Microsoft APS desirable; Skilled in using automation test tools which includes; Microsoft Test; NUnit; SpecFlow; Selenium; Coded UI test; DBFit; SQL Server test tools in Visual studio and performance monitoring tools; Highly skilled user of test/defect management tools such as Visual Studio ALM tools (TFS) or HP ALM; Skilled at solving and communicating problems collaboratively, applying knowledge and technology to the full. Strong analytical skills; Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience. Checks for understanding Proficient at use of standard computer packages Experience Robust experience of software testing as a discipline, with evidence of testing at all levels of test: design of unit tests; integration testing; functional and smoke testing; system test and acceptance test; Good experience in test automation, test automation and iterative incremental product development; Good testing experience in the data warehouse arena, with strong evidence of code testing with high SQL/data content; Worked as part of an agile development team, practising agile techniques for testing such as test driven development, and/or Behaviour Driven Development; Experience of working with the Data Protection Act and Data Security managers. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 30 days annual leave plus public and bank holidays TfL is committed to work life balance, operating a hybrid working approach where business and role requirements allow Tax efficient cycle to work programme Retail, health, leisure and travel offers Discounted Eurostar travel Vetting Process At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect, and clear communication throughout.
06/06/2026
Full time
All offers of employment are subject to satisfactory right to work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role. Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. Overview of project/role The post holder will have responsibility for ensuring that technical data and analytics solutions, which include applications, reports, extracts and refunds, which have been designed and developed in Data & Analytics have been thoroughly unit, system and user acceptance tested in line with the published Data & Analytics test strategy. Data & Analytics provide insight to inform customer and business decisions (harnessing data to solve transport challenges). Data & Analytics will own Business Intelligence/Data Science, data and/or analysis platforms, and the frequent delivery and support of all production services using these platforms. A priority will be designing delivery of tools that allow for self serve across TfL, providing quality information for decision making. Where prototyped concepts demonstrate that data can be used to improve business, operational or customer outcomes this will be scaled, built and operationalised as a supported data product. Data & Analytics will define and publish a data governance framework, architecture, development standards and enforce compliance across all business units with teams working in this area To effectuate a lower total cost of ownership for data and analytics services Key Accountabilities Define test requirements from accurate analysis of project documentation, test cases and test data according to the scope defined and in accordance with Data & Analytics standards to comply with business requirements. Design and automate tests effectively for work items assigned to their scrum agile development team. Lead a test first development method, in which the tests constructed will be used to prove the correctness of data extraction from sources, transformation and load code for a data warehouse or application, to validate reports and user interfaces built using various visualisation tools. Work with Technology & Data Business Analysts to achieve sign off from a variety of business stakeholders that the Data & Analytics solutions have met requirements through comprehensive test results and that the completion of all test activity has been undertaken within scheduled timescales and business expectations. Troubleshoot issues found during testing, working closely with peers and Business Analysts across Technology & Data. Resolve and fix such identified issues, or suggest alternative solutions which still meet business requirements. Raise defects where necessary and pro actively track to a timely completion, re testing fixes to ensure reported problems are corrected. Identify and escape, where appropriate, critical technical issues to the Development Stream Lead and/or Technical Delivery Manager that may impact on the timeline. Develop, actively contribute to, maintain and publish a test strategy which will form the basis of all Data & Analytics test activity over a 1 to 3 year period. Contribute to and provide insight into agile process activities such as estimation of tasks, supporting work planning and completed work demonstrations, as well as generating test documentation as needed by the working practices agreed by the team. Lead the construction of a complete regression test suite that maximises the use of test automation, and that ultimately fits into an overnight/continuous integration build process. Suggest and execute initiatives to improve the testing process To ensure that TfL's policy on privacy and data protection is adhered to in the design of all BI solutions. That access to data is controlled, that personal data is stored securely and is anonymised in accordance with best practice guidelines. Knowledge Detailed working knowledge of software testing with a high SQL or data content; design of unit tests, integration testing, functional and smoke testing, system test and acceptance test; Working knowledge of test automation - particularly on automating tests in parallel with iterative incremental product development; Working knowledge of ETL/ELT, data warehousing/business intelligence methodologies and best practice including dealing with big data, cloud technology and unstructured data and the relative required approaches to testing; Experience of an industry recognised test/software development tracking tool or a bespoke system, project management tools; Knowledge of different testing methodologies - eg V model, Waterfall approach and knowledge of development lifecycle; Good working knowledge of SQL Scripting Knowledge of star schema structure & design, detailed understanding of Kimball & Inmon and hybrid data warehouse design; Understanding of Agile development approach and tools; Good Degree in IT/Computer Science and ISEB or ISTQB Foundation qualification is desirable; Knowledge of London's public transport system; Knowledge of relevant national and international legislation pertaining to the Government/Public Sector IT - e.g. Act, EU Procurement Directives and Freedom of Information Act, including knowledge of basic confidentiality and data protection requirements that apply. Skills Extensive use of and fully conversant in T SQL (SQL Server) or PL SQL (Oracle). Knowledge of SQL on Microsoft APS desirable; Skilled in using automation test tools which includes; Microsoft Test; NUnit; SpecFlow; Selenium; Coded UI test; DBFit; SQL Server test tools in Visual studio and performance monitoring tools; Highly skilled user of test/defect management tools such as Visual Studio ALM tools (TFS) or HP ALM; Skilled at solving and communicating problems collaboratively, applying knowledge and technology to the full. Strong analytical skills; Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience. Checks for understanding Proficient at use of standard computer packages Experience Robust experience of software testing as a discipline, with evidence of testing at all levels of test: design of unit tests; integration testing; functional and smoke testing; system test and acceptance test; Good experience in test automation, test automation and iterative incremental product development; Good testing experience in the data warehouse arena, with strong evidence of code testing with high SQL/data content; Worked as part of an agile development team, practising agile techniques for testing such as test driven development, and/or Behaviour Driven Development; Experience of working with the Data Protection Act and Data Security managers. Equality, diversity and inclusion We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair. Benefits In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: Final salary pension scheme Free travel for you on the TfL network Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home 30 days annual leave plus public and bank holidays TfL is committed to work life balance, operating a hybrid working approach where business and role requirements allow Tax efficient cycle to work programme Retail, health, leisure and travel offers Discounted Eurostar travel Vetting Process At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn't match or can't be verified, we may not be able to move forward with your application, but we'll always treat you with transparency, respect, and clear communication throughout.
Overview The SAP Product Owner is the driving force behind reliable, insight-ready Finance and Supply Chain operations at De Beers Jewellers. Working across business teams and global SAP partners, the role ensures SAP becomes a seamless, trusted backbone for decision-making, operational efficiency, and data integrity. By combining strong systems capability, a continuous improvement mindset, and a deep understanding of business processes, the Product Owner transforms operational needs into scalable SAP solutions - safeguarding data, elevating process performance, and enabling the business to operate with confidence and clarity. Responsibilities Shape a clear, value-led SAP roadmap that strengthens Finance and Supply Chain performance and supports the evolving needs of the business. Partner closely with business teams and global SAP colleagues to uncover opportunities, refine requirements, and translate operational needs into well-crafted, insight-driven specifications. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, tested, and delivered in a way that elevates business capability. Ensure SAP remains a dependable backbone for core processes - from month-end close to daily operational flows - by providing proactive support and resolving issues with pace and precision. Safeguard the integrity of data across SAP and connected systems by upholding robust standards, controls, and quality checks that protect the accuracy of business-critical information. Oversee the smooth deployment of system changes, patches, and upgrades, working closely with global teams to maintain stability and minimise disruption. Monitor incidents and service requests to ensure timely, meaningful resolution, using insights to drive continuous improvement across processes and system behaviour. Continually look for ways to simplify, optimise, and future-proof SAP capabilities, ensuring the platform grows with the business and supports confident, insight-led decision-making. What You'll Do Act Like an Owner: Take responsibility for the performance, reliability, and integrity of SAP across Finance and Supply Chain. Ensure processes-from month-end close to daily operational flows-run smoothly, accurately, and in line with the standards expected of a global luxury business. Create Clarity: Translate business needs into clear, structured SAP requirements and specifications, working with global SAP teams and third-party partners to ensure every enhancement is well understood and commercially sound. Provide visibility on system changes, risks, impacts, and expected outcomes. Empower Teams: Work closely with colleagues across the business to resolve issues quickly, support day-to-day SAP activities, and strengthen ways of working. Ensure information, processes, and system updates flow seamlessly across Finance, Supply Chain, and operational teams. Challenge Conventions: Identify inefficiencies, data integrity risks, and opportunities to enhance SAP functionality. Propose improvements that elevate operational discipline, strengthen system reliability, and contribute to continuous improvement across the platform. Succeed Together: Build trusted relationships with business stakeholders and global SAP partners to deliver meaningful, value-driven change. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, rigorously tested, and deployed with minimal disruption. Qualifications Proven track record delivering SAP S/4HANA projects, ideally within retail or other high-complexity, high-precision environments. Deep understanding of SAP Finance processes, integration points, and modules such as Finance, Quality Control, and Demand Planning. Proven track recordof hands-on experience in functional or technical SAP roles, with strong capability across FI, CO, PCA, Asset Management, SD, MM, or PP. Strong SAP expertise is essential; experience with additional enterprise systems such as Oracle is highly advantageous. Confident working with technical tools and concepts including ABAP, SAP Query, Workflow, BAPI, and automation tools like Winshuttle. Skilled at interpreting complex data sets and turning them into clear, meaningful insights that support decision-making. Meticulous attention to detail, high accuracy, and a strong systems mindset that ensures data integrity and operational reliability. Highly organised and structured, able to manage multiple initiatives simultaneously while maintaining exceptional standards. Exceptional stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams and seniority levels. Strong relationship-builder who creates trust, fosters collaboration, and works seamlessly across functions and geographies. Commercially aware, proactive, and driven by continuous improvement and operational excellence. Positive, inclusive, and committed to contributing to a high-performance culture. Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field; SAP training or certification is a plus. Fluent in English, with additional languages considered an advantage. Benefits Time that's yours: 27 days' annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform. A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total). Healthcare you can rely on: company-funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover. Support when life gets busy: 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network, and wider wellbeing resources. Financial perks & savings: access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more. Share schemes: opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE. Lifestyle perks: employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities). Benefits may vary and are subject to scheme terms and eligibility. Note: This refined description retains core responsibilities, qualifications, and benefits while removing promotional content and aligning formatting to the required tags.
03/06/2026
Full time
Overview The SAP Product Owner is the driving force behind reliable, insight-ready Finance and Supply Chain operations at De Beers Jewellers. Working across business teams and global SAP partners, the role ensures SAP becomes a seamless, trusted backbone for decision-making, operational efficiency, and data integrity. By combining strong systems capability, a continuous improvement mindset, and a deep understanding of business processes, the Product Owner transforms operational needs into scalable SAP solutions - safeguarding data, elevating process performance, and enabling the business to operate with confidence and clarity. Responsibilities Shape a clear, value-led SAP roadmap that strengthens Finance and Supply Chain performance and supports the evolving needs of the business. Partner closely with business teams and global SAP colleagues to uncover opportunities, refine requirements, and translate operational needs into well-crafted, insight-driven specifications. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, tested, and delivered in a way that elevates business capability. Ensure SAP remains a dependable backbone for core processes - from month-end close to daily operational flows - by providing proactive support and resolving issues with pace and precision. Safeguard the integrity of data across SAP and connected systems by upholding robust standards, controls, and quality checks that protect the accuracy of business-critical information. Oversee the smooth deployment of system changes, patches, and upgrades, working closely with global teams to maintain stability and minimise disruption. Monitor incidents and service requests to ensure timely, meaningful resolution, using insights to drive continuous improvement across processes and system behaviour. Continually look for ways to simplify, optimise, and future-proof SAP capabilities, ensuring the platform grows with the business and supports confident, insight-led decision-making. What You'll Do Act Like an Owner: Take responsibility for the performance, reliability, and integrity of SAP across Finance and Supply Chain. Ensure processes-from month-end close to daily operational flows-run smoothly, accurately, and in line with the standards expected of a global luxury business. Create Clarity: Translate business needs into clear, structured SAP requirements and specifications, working with global SAP teams and third-party partners to ensure every enhancement is well understood and commercially sound. Provide visibility on system changes, risks, impacts, and expected outcomes. Empower Teams: Work closely with colleagues across the business to resolve issues quickly, support day-to-day SAP activities, and strengthen ways of working. Ensure information, processes, and system updates flow seamlessly across Finance, Supply Chain, and operational teams. Challenge Conventions: Identify inefficiencies, data integrity risks, and opportunities to enhance SAP functionality. Propose improvements that elevate operational discipline, strengthen system reliability, and contribute to continuous improvement across the platform. Succeed Together: Build trusted relationships with business stakeholders and global SAP partners to deliver meaningful, value-driven change. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, rigorously tested, and deployed with minimal disruption. Qualifications Proven track record delivering SAP S/4HANA projects, ideally within retail or other high-complexity, high-precision environments. Deep understanding of SAP Finance processes, integration points, and modules such as Finance, Quality Control, and Demand Planning. Proven track recordof hands-on experience in functional or technical SAP roles, with strong capability across FI, CO, PCA, Asset Management, SD, MM, or PP. Strong SAP expertise is essential; experience with additional enterprise systems such as Oracle is highly advantageous. Confident working with technical tools and concepts including ABAP, SAP Query, Workflow, BAPI, and automation tools like Winshuttle. Skilled at interpreting complex data sets and turning them into clear, meaningful insights that support decision-making. Meticulous attention to detail, high accuracy, and a strong systems mindset that ensures data integrity and operational reliability. Highly organised and structured, able to manage multiple initiatives simultaneously while maintaining exceptional standards. Exceptional stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams and seniority levels. Strong relationship-builder who creates trust, fosters collaboration, and works seamlessly across functions and geographies. Commercially aware, proactive, and driven by continuous improvement and operational excellence. Positive, inclusive, and committed to contributing to a high-performance culture. Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field; SAP training or certification is a plus. Fluent in English, with additional languages considered an advantage. Benefits Time that's yours: 27 days' annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform. A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total). Healthcare you can rely on: company-funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover. Support when life gets busy: 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network, and wider wellbeing resources. Financial perks & savings: access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more. Share schemes: opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE. Lifestyle perks: employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities). Benefits may vary and are subject to scheme terms and eligibility. Note: This refined description retains core responsibilities, qualifications, and benefits while removing promotional content and aligning formatting to the required tags.
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. Who are we, and what do we do? As an inclusive, forward thinking business, we take pride in our approach to data across Avara Foods and are looking for a highly competent and motivated Data Analyst to join our Data Engineering team in Brackley. As a Data Analyst you'll be working on site Monday to Friday 08:00 - 17:00. Key Responsibilities Collaborate with cross functional teams to understand business processes and translate requirements into meaningful data analyses and visualisations. Design, develop, and maintain scalable data models and pipelines to integrate and prepare data from multiple sources for reporting and analysis. Build and optimise dashboards and reports using tools such as Power BI and Oracle Analytics Cloud to deliver clear and actionable insights. Ensure data accuracy, consistency, and completeness through data validation, cleansing, and reconciliation processes. Develop and automate recurring reports and data workflows using SQL, Python, and workflow automation tools (e.g. Power Automate, Logic Apps, OIC). Conduct in depth data analysis to identify trends, anomalies, and opportunities for business improvement. Support business users with ad hoc data queries and self service reporting solutions. Document data structures, models, and analytical processes to maintain transparency and support knowledge sharing. Stay informed on emerging technologies and best practices in data analytics, business intelligence, and automation. Essential Qualifications Proven experience working as a Data Analyst or in a similar data centric role. Strong understanding of business processes and how data supports decision making. Experience developing reports, dashboards, and data models using modern BI tools (e.g. Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced Microsoft Excel & Power BI skills. Desirable Qualifications Microsoft or Oracle data related certifications. BCS Business Analyst or Data Analyst qualification. Experience working with middleware or workflow automation tools (e.g. Power Automate, OIC, Azure Logic Apps). Experience with the following technologies: Microsoft Power Platform (Power Automate, Power Apps) Microsoft Azure Data & Integration Services Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Data Integrator (ODI) Microsoft SQL Server Reporting Services (SSRS) Microsoft Data Fabric Benefits £35,000 - £45,000 per annum dependent on experience. 31 days annual leave. 6% employer matched pension contributions. Company life assurance scheme. Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets. Wellbeing resources, including free online health advice & support, and wellbeing assessments. We are committed to being an equal opportunities employer.
03/06/2026
Full time
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. Who are we, and what do we do? As an inclusive, forward thinking business, we take pride in our approach to data across Avara Foods and are looking for a highly competent and motivated Data Analyst to join our Data Engineering team in Brackley. As a Data Analyst you'll be working on site Monday to Friday 08:00 - 17:00. Key Responsibilities Collaborate with cross functional teams to understand business processes and translate requirements into meaningful data analyses and visualisations. Design, develop, and maintain scalable data models and pipelines to integrate and prepare data from multiple sources for reporting and analysis. Build and optimise dashboards and reports using tools such as Power BI and Oracle Analytics Cloud to deliver clear and actionable insights. Ensure data accuracy, consistency, and completeness through data validation, cleansing, and reconciliation processes. Develop and automate recurring reports and data workflows using SQL, Python, and workflow automation tools (e.g. Power Automate, Logic Apps, OIC). Conduct in depth data analysis to identify trends, anomalies, and opportunities for business improvement. Support business users with ad hoc data queries and self service reporting solutions. Document data structures, models, and analytical processes to maintain transparency and support knowledge sharing. Stay informed on emerging technologies and best practices in data analytics, business intelligence, and automation. Essential Qualifications Proven experience working as a Data Analyst or in a similar data centric role. Strong understanding of business processes and how data supports decision making. Experience developing reports, dashboards, and data models using modern BI tools (e.g. Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced Microsoft Excel & Power BI skills. Desirable Qualifications Microsoft or Oracle data related certifications. BCS Business Analyst or Data Analyst qualification. Experience working with middleware or workflow automation tools (e.g. Power Automate, OIC, Azure Logic Apps). Experience with the following technologies: Microsoft Power Platform (Power Automate, Power Apps) Microsoft Azure Data & Integration Services Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Data Integrator (ODI) Microsoft SQL Server Reporting Services (SSRS) Microsoft Data Fabric Benefits £35,000 - £45,000 per annum dependent on experience. 31 days annual leave. 6% employer matched pension contributions. Company life assurance scheme. Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets. Wellbeing resources, including free online health advice & support, and wellbeing assessments. We are committed to being an equal opportunities employer.
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. Who are we, and what do we do? As an inclusive, forward thinking business, we take pride in our approach to data across Avara Foods and are looking for a highly competent and motivated Data Analyst to join our Data Engineering team in Brackley. As a Data Analyst you'll be working on site Monday to Friday 08:00 - 17:00. Key Responsibilities Collaborate with cross functional teams to understand business processes and translate requirements into meaningful data analyses and visualisations. Design, develop, and maintain scalable data models and pipelines to integrate and prepare data from multiple sources for reporting and analysis. Build and optimise dashboards and reports using tools such as Power BI and Oracle Analytics Cloud to deliver clear and actionable insights. Ensure data accuracy, consistency, and completeness through data validation, cleansing, and reconciliation processes. Develop and automate recurring reports and data workflows using SQL, Python, and workflow automation tools (e.g. Power Automate, Logic Apps, OIC). Conduct in depth data analysis to identify trends, anomalies, and opportunities for business improvement. Support business users with ad hoc data queries and self service reporting solutions. Document data structures, models, and analytical processes to maintain transparency and support knowledge sharing. Stay informed on emerging technologies and best practices in data analytics, business intelligence, and automation. Essential Qualifications Proven experience working as a Data Analyst or in a similar data centric role. Strong understanding of business processes and how data supports decision making. Experience developing reports, dashboards, and data models using modern BI tools (e.g. Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced Microsoft Excel & Power BI skills. Desirable Qualifications Microsoft or Oracle data related certifications. BCS Business Analyst or Data Analyst qualification. Experience working with middleware or workflow automation tools (e.g. Power Automate, OIC, Azure Logic Apps). Experience with the following technologies: Microsoft Power Platform (Power Automate, Power Apps) Microsoft Azure Data & Integration Services Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Data Integrator (ODI) Microsoft SQL Server Reporting Services (SSRS) Microsoft Data Fabric Benefits £35,000 - £45,000 per annum dependent on experience. 31 days annual leave. 6% employer matched pension contributions. Company life assurance scheme. Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets. Wellbeing resources, including free online health advice & support, and wellbeing assessments. We are committed to being an equal opportunities employer.
01/06/2026
Full time
About the Role You may not have heard of us, but there's a good chance you've enjoyed our products. Avara Foods is one of the UK's leading food businesses, supplying chicken and turkey to the country's major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door - meaning we have careers that cover a whole range of functions. We have major processing sites across England and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales. Who are we, and what do we do? As an inclusive, forward thinking business, we take pride in our approach to data across Avara Foods and are looking for a highly competent and motivated Data Analyst to join our Data Engineering team in Brackley. As a Data Analyst you'll be working on site Monday to Friday 08:00 - 17:00. Key Responsibilities Collaborate with cross functional teams to understand business processes and translate requirements into meaningful data analyses and visualisations. Design, develop, and maintain scalable data models and pipelines to integrate and prepare data from multiple sources for reporting and analysis. Build and optimise dashboards and reports using tools such as Power BI and Oracle Analytics Cloud to deliver clear and actionable insights. Ensure data accuracy, consistency, and completeness through data validation, cleansing, and reconciliation processes. Develop and automate recurring reports and data workflows using SQL, Python, and workflow automation tools (e.g. Power Automate, Logic Apps, OIC). Conduct in depth data analysis to identify trends, anomalies, and opportunities for business improvement. Support business users with ad hoc data queries and self service reporting solutions. Document data structures, models, and analytical processes to maintain transparency and support knowledge sharing. Stay informed on emerging technologies and best practices in data analytics, business intelligence, and automation. Essential Qualifications Proven experience working as a Data Analyst or in a similar data centric role. Strong understanding of business processes and how data supports decision making. Experience developing reports, dashboards, and data models using modern BI tools (e.g. Power BI, Oracle Analytics Cloud, Business Objects). Strong SQL skills (Microsoft SQL Server or Oracle Database). Excellent analytical and problem solving abilities with a methodical approach. Solid organisational and documentation skills. Advanced Microsoft Excel & Power BI skills. Desirable Qualifications Microsoft or Oracle data related certifications. BCS Business Analyst or Data Analyst qualification. Experience working with middleware or workflow automation tools (e.g. Power Automate, OIC, Azure Logic Apps). Experience with the following technologies: Microsoft Power Platform (Power Automate, Power Apps) Microsoft Azure Data & Integration Services Oracle Integration Cloud (OIC) Oracle Analytics Cloud (OAC) Oracle Data Integrator (ODI) Microsoft SQL Server Reporting Services (SSRS) Microsoft Data Fabric Benefits £35,000 - £45,000 per annum dependent on experience. 31 days annual leave. 6% employer matched pension contributions. Company life assurance scheme. Various lifestyle benefits, such as cashback perks, exclusive shopping discounts from well known retailers, and discounted cinema tickets. Wellbeing resources, including free online health advice & support, and wellbeing assessments. We are committed to being an equal opportunities employer.
Job Summary In a nutshell - you will provide subject matter expertise along with efficient, professional and effective technical customer support in response to customer issues and queries. Job Location Belfast or Dublin. Company Wellington IT provides a range of Credit Union software in Northern Ireland/Ireland, moving billions each year and managing funds for more than 1 in 4 people. Key Responsibilities Diagnosing Customer technical issues; gathering the necessary information and performing standard, preliminary research using all relevant available resources. Documenting and updating Customer queries or issues in ticket management system and tracking incidents through to resolution/escalation. Identifying potential problems via information gathering, ticket trends, etc., and communicating information to Helpdesk Manager in a timely manner. Communicating with Customers in a clear, positive and professional manner. On occasion, joining our implementation teams in delivering projects including spending time on client site as applicable. Working very closely with the Helpdesk Team Lead to ensure the support team is delivering to agreed KPIs and SLAs. Performing any other reasonable duties as required by Management. Skills & Experience Experience in an IT Helpdesk or Credit Union role providing technical or problem resolution. Experience resolving Customer requests on the first contact where possible and, where not, ensuring we action the request to the right team. Proven Customer Support/Service experience or experience as a Client Service Representative with a track record of delivering "Best In Class" Customer Experience. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of situations. Excellent written and verbal communication skills. Ability to multi-task, prioritise, and manage time effectively. Familiarity with Microsoft Suite of Applications (Word, Excel, etc.). Experience of diagnosing and solving problems. Currently holds independent right to work in Ireland and/or UK. Knowledge of our experience with the Credit Union market. Good understanding of retail banking IT systems infrastructure. Experience in retail banking/credit union operations. Experience in the use of SQL. Familiarity with Oracle forms would be an advantage. Basic coding in Linux or command prompt would be beneficial. Competencies Integrity Energy & Drive Initiative Domain Expertise Resilience Execution Customer Centric Team Building Culture & Values Commitment - We are committed to the success of our colleagues and customers. Teamwork - We do amazing things when we work as a team. Respect - We value and seek everyone's contribution. Honesty - We are open and honest in everything we do. Positivity - We embrace and inspire positivity in each other. Leadership - We lead by example with our words, our actions and results. What We Offer Competitive base salary Bonus Scheme Annual leave (36 days inclusive your birthday off) Training & Development (Internal & External) Market leading workplace pension Schemes Private Healthcare Scheme - AXA, UK & Laya ROI Enhanced maternity leave Hybrid Working Flexible start / finish times Family related benefits Employment Type Regular - 1 opening available. EEO Statement Wellington IT is an Equal Opportunities Employer. We recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited. Please inform us if you have a disability or special need that requires accommodation.
31/05/2026
Full time
Job Summary In a nutshell - you will provide subject matter expertise along with efficient, professional and effective technical customer support in response to customer issues and queries. Job Location Belfast or Dublin. Company Wellington IT provides a range of Credit Union software in Northern Ireland/Ireland, moving billions each year and managing funds for more than 1 in 4 people. Key Responsibilities Diagnosing Customer technical issues; gathering the necessary information and performing standard, preliminary research using all relevant available resources. Documenting and updating Customer queries or issues in ticket management system and tracking incidents through to resolution/escalation. Identifying potential problems via information gathering, ticket trends, etc., and communicating information to Helpdesk Manager in a timely manner. Communicating with Customers in a clear, positive and professional manner. On occasion, joining our implementation teams in delivering projects including spending time on client site as applicable. Working very closely with the Helpdesk Team Lead to ensure the support team is delivering to agreed KPIs and SLAs. Performing any other reasonable duties as required by Management. Skills & Experience Experience in an IT Helpdesk or Credit Union role providing technical or problem resolution. Experience resolving Customer requests on the first contact where possible and, where not, ensuring we action the request to the right team. Proven Customer Support/Service experience or experience as a Client Service Representative with a track record of delivering "Best In Class" Customer Experience. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of situations. Excellent written and verbal communication skills. Ability to multi-task, prioritise, and manage time effectively. Familiarity with Microsoft Suite of Applications (Word, Excel, etc.). Experience of diagnosing and solving problems. Currently holds independent right to work in Ireland and/or UK. Knowledge of our experience with the Credit Union market. Good understanding of retail banking IT systems infrastructure. Experience in retail banking/credit union operations. Experience in the use of SQL. Familiarity with Oracle forms would be an advantage. Basic coding in Linux or command prompt would be beneficial. Competencies Integrity Energy & Drive Initiative Domain Expertise Resilience Execution Customer Centric Team Building Culture & Values Commitment - We are committed to the success of our colleagues and customers. Teamwork - We do amazing things when we work as a team. Respect - We value and seek everyone's contribution. Honesty - We are open and honest in everything we do. Positivity - We embrace and inspire positivity in each other. Leadership - We lead by example with our words, our actions and results. What We Offer Competitive base salary Bonus Scheme Annual leave (36 days inclusive your birthday off) Training & Development (Internal & External) Market leading workplace pension Schemes Private Healthcare Scheme - AXA, UK & Laya ROI Enhanced maternity leave Hybrid Working Flexible start / finish times Family related benefits Employment Type Regular - 1 opening available. EEO Statement Wellington IT is an Equal Opportunities Employer. We recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited. Please inform us if you have a disability or special need that requires accommodation.
JUNIOR IT DATA ANALYST Applegreen is in a rapid growth phase and is seeking to onboard a Junior IT Data analyst with the skills, experience and dynamism to help deliver projects in a fast-paced retail environment. This role is a 12 month FTC. The role will form part of the Group IT team and is an exciting opportunity for the right candidate to excel. Key Responsibilities: As Applegreen evolves, the responsibilities of this role will too. The core responsibilities will centre around creating and supporting an interface which will aid the Applegreen implementation of Oracle EPM. This position requires an understanding of financial data which sits being an ERP system which will then be used to consolidate our financial company performance. Over and beyond the above, you will: have an understanding and working experience of concepts such as Smartforms and/or VBA. have experience in the areas of solution design, development, troubleshooting and debugging. support the finance teams to ensure the continuity of the quality of data, managing internal and external stakeholders expectations accordingly. Have some experience in Data migration Data Improvement, fixing and support Assist other internal teams in providing diagnoses and fixes for issues raised by the platform Design, document and validate technical solutions Debug and fix code written by yourself and other members of the organization The Candidate should have the following skills: Experience of working with SAP S4/Hana would be advantageous. At least 1 years' experience of working as a data analyst or a similar position. Design, develop and deploy reporting solutions. Monitor critical daily batch flows through multiple internal systems, with an appreciation of the full dataset and its impacts to users Liaise with our onshore/offshore resources, implementing our data quality strategy Liaise with third party vendors to develop and implement interfaces for integration with Applegreen's data structures. Prioritise ad-hoc reporting requests. Identify and find solutions to missing or incomplete data scenarios. Improving/troubleshooting system performance. Follow data standards and change management process About Applegreen Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 559 forecourt sites internationally and employing over 11,000 people. Our products and services include large scale food and beverage operations, convenience stores, roadside refuelling including electric vehicle channels, in addition to a number of other ancillary business lines for example our hotels and gam
23/09/2022
Full time
JUNIOR IT DATA ANALYST Applegreen is in a rapid growth phase and is seeking to onboard a Junior IT Data analyst with the skills, experience and dynamism to help deliver projects in a fast-paced retail environment. This role is a 12 month FTC. The role will form part of the Group IT team and is an exciting opportunity for the right candidate to excel. Key Responsibilities: As Applegreen evolves, the responsibilities of this role will too. The core responsibilities will centre around creating and supporting an interface which will aid the Applegreen implementation of Oracle EPM. This position requires an understanding of financial data which sits being an ERP system which will then be used to consolidate our financial company performance. Over and beyond the above, you will: have an understanding and working experience of concepts such as Smartforms and/or VBA. have experience in the areas of solution design, development, troubleshooting and debugging. support the finance teams to ensure the continuity of the quality of data, managing internal and external stakeholders expectations accordingly. Have some experience in Data migration Data Improvement, fixing and support Assist other internal teams in providing diagnoses and fixes for issues raised by the platform Design, document and validate technical solutions Debug and fix code written by yourself and other members of the organization The Candidate should have the following skills: Experience of working with SAP S4/Hana would be advantageous. At least 1 years' experience of working as a data analyst or a similar position. Design, develop and deploy reporting solutions. Monitor critical daily batch flows through multiple internal systems, with an appreciation of the full dataset and its impacts to users Liaise with our onshore/offshore resources, implementing our data quality strategy Liaise with third party vendors to develop and implement interfaces for integration with Applegreen's data structures. Prioritise ad-hoc reporting requests. Identify and find solutions to missing or incomplete data scenarios. Improving/troubleshooting system performance. Follow data standards and change management process About Applegreen Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 559 forecourt sites internationally and employing over 11,000 people. Our products and services include large scale food and beverage operations, convenience stores, roadside refuelling including electric vehicle channels, in addition to a number of other ancillary business lines for example our hotels and gam
Oracle Support Analyst remote role with occasional travel to Milton Keynes Your new company Your new company are a global, well known, logistics company with an office in the heart of Milton Keynes. Your new role As a Senior Oracle Functional Support Analyst it is your role to support the systems end users by resolving complex functional issues (second level), as well as performing regular activities to ensure high availability and high performance of the systems in scope. You will also be a member of the Centre of Excellence (CoE) Oracle ERP Service delivery team where you will have responsibility for resolving production issues raised by users in the 1st and 2nd level of support on Oracle R11i/R12 and "Enabling Applications" where required. You will also perform continuous monitoring of systems' health - Oracle R11i (legacy) and R12 (currently v12.1.3 & v12.2.5) Outbound/Inbound Interfaces for Oracle R11i/R12) whilst providing backup support to the Enabling & Technical Services Team when required (Kofax/Markview, EiS, Blackline, APRO, Outbound/Inbound Interfaces for Oracle R11i/R12). Key Responsibilities; Triggers/performs corrective actions in case of any deviation from normal systems' state is identified. Responsible for escalating production issues to the technical team/third parties if unable to resolve. Actively contributes to preventative activities and root cause analysis/resolution. Provides support to projects within the Centre of Excellence (CoE) when required. Provides support to projects transitioning to production. Monitor and maintain their own incident queues to ensure compliance with agreed ticket resolution (TRT) SLAs. What you'll need to succeed Oracle EBS Basics - Able to navigate around Oracle EBS, change responsibilities, submit concurrent programs, etc. Good knowledge of Oracle workflow, users and responsibilities concepts, how it works, components involved. Oracle EBS Financials - Good knowledge and understanding of data flows and business processes within Oracle Financials. Good knowledge of underlying data structures of Oracle Financials Oracle EBS Purchasing - Understanding of data flows and business processes within Oracle Purchasing. Good knowledge of underlying data structures of Oracle Purchasing Experience of working with Third Party support systems e.g. My Oracle Support. Analytical Problem Solving - Able to use systematic approach in solving problems through analysis of problem and evaluation of alternative solutions. Stakeholder Orientation - able to manage stakeholders' expectations, and keep stakeholders informed; What you'll get in return 11.25% bonus, 25 days holiday, pension scheme, medical cover, retail discounts, flexible working, training, development and secondments opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
04/11/2021
Full time
Oracle Support Analyst remote role with occasional travel to Milton Keynes Your new company Your new company are a global, well known, logistics company with an office in the heart of Milton Keynes. Your new role As a Senior Oracle Functional Support Analyst it is your role to support the systems end users by resolving complex functional issues (second level), as well as performing regular activities to ensure high availability and high performance of the systems in scope. You will also be a member of the Centre of Excellence (CoE) Oracle ERP Service delivery team where you will have responsibility for resolving production issues raised by users in the 1st and 2nd level of support on Oracle R11i/R12 and "Enabling Applications" where required. You will also perform continuous monitoring of systems' health - Oracle R11i (legacy) and R12 (currently v12.1.3 & v12.2.5) Outbound/Inbound Interfaces for Oracle R11i/R12) whilst providing backup support to the Enabling & Technical Services Team when required (Kofax/Markview, EiS, Blackline, APRO, Outbound/Inbound Interfaces for Oracle R11i/R12). Key Responsibilities; Triggers/performs corrective actions in case of any deviation from normal systems' state is identified. Responsible for escalating production issues to the technical team/third parties if unable to resolve. Actively contributes to preventative activities and root cause analysis/resolution. Provides support to projects within the Centre of Excellence (CoE) when required. Provides support to projects transitioning to production. Monitor and maintain their own incident queues to ensure compliance with agreed ticket resolution (TRT) SLAs. What you'll need to succeed Oracle EBS Basics - Able to navigate around Oracle EBS, change responsibilities, submit concurrent programs, etc. Good knowledge of Oracle workflow, users and responsibilities concepts, how it works, components involved. Oracle EBS Financials - Good knowledge and understanding of data flows and business processes within Oracle Financials. Good knowledge of underlying data structures of Oracle Financials Oracle EBS Purchasing - Understanding of data flows and business processes within Oracle Purchasing. Good knowledge of underlying data structures of Oracle Purchasing Experience of working with Third Party support systems e.g. My Oracle Support. Analytical Problem Solving - Able to use systematic approach in solving problems through analysis of problem and evaluation of alternative solutions. Stakeholder Orientation - able to manage stakeholders' expectations, and keep stakeholders informed; What you'll get in return 11.25% bonus, 25 days holiday, pension scheme, medical cover, retail discounts, flexible working, training, development and secondments opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oracle Functional Analyst £60,000 - £65,000 Bournemouth About the role We are currently seeking an experienced Oracle Functional Analyst to join our Bournemouth based Finance Systems Team. You'll work closely with the business customers to support the realisation of changes needed by both the finance and wider organisation. You'll achieve this by working as a subject matter expert in the Oracle EBS to provide solutions to the business and prepare for and support the transition to new ways of working adopting best practices including implementing new business processes. You'll ensure business stability is maintained during the transition and all changes are effectively managed and integrated in to the business. You'll act as the bridge between your key stakeholders the development Team and the support team. You'll ensure that messages are clearly delivered to the operation, and the implications to the operation of project decisions and outputs are understood at work stream and programme level. About you We're seeking a true expert in Oracle Financials with extensive experience working across different modules - Payables, iReceivables/Receivables, General Ledger, iProcurement/Purchasing, Cash Management and Financial Accounting Hub. Though the role is not technical, we are looking for someone proficient in writing SQL scripts and familiar with the oracle toolset Forms, Report Builder, Workflow, BI Publisher, XML Publisher, SQL Loader, Database concepts, PL/SQL, Unix Shell Scripts, SFTP/FTP. Ideally, we're seeking someone who can act as the subject matter expert on Oracle eBusiness Suite with practical experience of taking projects and changes from inception to implementation. We'll need you to use your expertise to help ,feed into project planning and provide regular updates to the project team and be able to articulate impacts of requirements on other areas the effect of any changes to these requirements on the deliverables and can effectively communicate the implications. Details Be able to identify and communicate business impacts of scope, process and functionality decisions and influence the outcome of such decisions to achieve the best balance of commercial viability to operational outcomes. Effectively escalate impacts to the business on up to project level that would adversely impact their ability to function smoothly, or would detriment the customer Provide expert insight on operational processes, knowledge of opportunities to improve and not be constrained by existing practices. Support and contribute to delivery of accurate project deliverables Support and engage with the wider project/programme to ensure the system is delivered as per the functional design Demonstrate and communicate the solution to the business at regular intervals during the lifecycle of the project Support project testing and implementation, which may include checking results and problem resolution. To effectively communicate progress of project work and/or problems to stakeholders. Workarounds fit for purpose/acceptable/best option Excellent requirements gathering and analytical skills working as an oracle R12 E-Business subject matter expert and providing solutions to the finance community or wider business. Ensure all necessary documentation is in place e.g. solution design/technical design user guides/training documents. Proactively identify opportunities to improve existing business processes and propose solutions to help the business address these. Implementing, configuring & supporting Oracle Financials for project and production changes including upgrades and patching. Understand Software Development life cycle both waterfall and working within an agile project management environment, and provide input into project planning / manage project plans as appropriate to the change and take responsibility through to implementation. Reward and Benefits We'll give you: 30 days' holiday, with the option to buy up to 2 additional days A competitive pension for which will pay twice the amount you pay, up to 14% An annual bonus scheme based on company and personal performance Single cover private medical insurance which you can upgrade to family cover A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance) A generous 25% discount off products including home, pet and travel as well as up to 50% discount on your car insurance
10/09/2021
Full time
Oracle Functional Analyst £60,000 - £65,000 Bournemouth About the role We are currently seeking an experienced Oracle Functional Analyst to join our Bournemouth based Finance Systems Team. You'll work closely with the business customers to support the realisation of changes needed by both the finance and wider organisation. You'll achieve this by working as a subject matter expert in the Oracle EBS to provide solutions to the business and prepare for and support the transition to new ways of working adopting best practices including implementing new business processes. You'll ensure business stability is maintained during the transition and all changes are effectively managed and integrated in to the business. You'll act as the bridge between your key stakeholders the development Team and the support team. You'll ensure that messages are clearly delivered to the operation, and the implications to the operation of project decisions and outputs are understood at work stream and programme level. About you We're seeking a true expert in Oracle Financials with extensive experience working across different modules - Payables, iReceivables/Receivables, General Ledger, iProcurement/Purchasing, Cash Management and Financial Accounting Hub. Though the role is not technical, we are looking for someone proficient in writing SQL scripts and familiar with the oracle toolset Forms, Report Builder, Workflow, BI Publisher, XML Publisher, SQL Loader, Database concepts, PL/SQL, Unix Shell Scripts, SFTP/FTP. Ideally, we're seeking someone who can act as the subject matter expert on Oracle eBusiness Suite with practical experience of taking projects and changes from inception to implementation. We'll need you to use your expertise to help ,feed into project planning and provide regular updates to the project team and be able to articulate impacts of requirements on other areas the effect of any changes to these requirements on the deliverables and can effectively communicate the implications. Details Be able to identify and communicate business impacts of scope, process and functionality decisions and influence the outcome of such decisions to achieve the best balance of commercial viability to operational outcomes. Effectively escalate impacts to the business on up to project level that would adversely impact their ability to function smoothly, or would detriment the customer Provide expert insight on operational processes, knowledge of opportunities to improve and not be constrained by existing practices. Support and contribute to delivery of accurate project deliverables Support and engage with the wider project/programme to ensure the system is delivered as per the functional design Demonstrate and communicate the solution to the business at regular intervals during the lifecycle of the project Support project testing and implementation, which may include checking results and problem resolution. To effectively communicate progress of project work and/or problems to stakeholders. Workarounds fit for purpose/acceptable/best option Excellent requirements gathering and analytical skills working as an oracle R12 E-Business subject matter expert and providing solutions to the finance community or wider business. Ensure all necessary documentation is in place e.g. solution design/technical design user guides/training documents. Proactively identify opportunities to improve existing business processes and propose solutions to help the business address these. Implementing, configuring & supporting Oracle Financials for project and production changes including upgrades and patching. Understand Software Development life cycle both waterfall and working within an agile project management environment, and provide input into project planning / manage project plans as appropriate to the change and take responsibility through to implementation. Reward and Benefits We'll give you: 30 days' holiday, with the option to buy up to 2 additional days A competitive pension for which will pay twice the amount you pay, up to 14% An annual bonus scheme based on company and personal performance Single cover private medical insurance which you can upgrade to family cover A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance) A generous 25% discount off products including home, pet and travel as well as up to 50% discount on your car insurance
Business Analyst (Data) Salary up to £50K + Bonus + Benefits Our client, a leading UK multi-billion-pound turnover brand based in North Manchester, is looking to looking for a Business Analyst who will analyse all data analytics processes so the correct solution is developed. Working in a multidisciplinary team, alongside data engineers, BI developers and experts to develop data solutions. You want to be involved in all aspects of the data analytics pipeline, to understand their business priorities and processes, how they relate to their data needs and help to produce technical requirements for the data analytics team. You will support the stakeholders and the developers in the delivery of the designed solution. As a Business Data Analyst, you will have a strong understanding of data analysis techniques. You will be technically confident and be able to engage with business users. This will be a hybrid role that balances comprehensive analysis with some analytical development. Essential Experience of working with a data analytics / reporting team Background in data and experience of SQL Wireframes Use cases / User stories Business process modelling Demonstratable skills in liaising with different stakeholders across the various business departments Preferable Hands on experience of data analytics within a retail organisation Supply chain and logistics knowledge Experience of Looker and GCP data products Familiarity with ETL data flows Technical Skills BI tools Looker Thoughtspot Database technologies GCP BigQuery Oracle database (v12 onwards) or equivalent SQL (Stored procedures, query optimization, etc) GCP (or any other cloud provider) Source control (Git, SVN) Excel Word MS Project DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
09/09/2021
Full time
Business Analyst (Data) Salary up to £50K + Bonus + Benefits Our client, a leading UK multi-billion-pound turnover brand based in North Manchester, is looking to looking for a Business Analyst who will analyse all data analytics processes so the correct solution is developed. Working in a multidisciplinary team, alongside data engineers, BI developers and experts to develop data solutions. You want to be involved in all aspects of the data analytics pipeline, to understand their business priorities and processes, how they relate to their data needs and help to produce technical requirements for the data analytics team. You will support the stakeholders and the developers in the delivery of the designed solution. As a Business Data Analyst, you will have a strong understanding of data analysis techniques. You will be technically confident and be able to engage with business users. This will be a hybrid role that balances comprehensive analysis with some analytical development. Essential Experience of working with a data analytics / reporting team Background in data and experience of SQL Wireframes Use cases / User stories Business process modelling Demonstratable skills in liaising with different stakeholders across the various business departments Preferable Hands on experience of data analytics within a retail organisation Supply chain and logistics knowledge Experience of Looker and GCP data products Familiarity with ETL data flows Technical Skills BI tools Looker Thoughtspot Database technologies GCP BigQuery Oracle database (v12 onwards) or equivalent SQL (Stored procedures, query optimization, etc) GCP (or any other cloud provider) Source control (Git, SVN) Excel Word MS Project DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
I am currently recruiting for an Application Analyst (Oracle Technical) based in Derby. Working hours are 37.5 a week (8:00am – 6:00pm Monday to Friday). You may be required to work extra hours or weekends depending on project work & team commitments. Salary between £30,600 to £36,700 depending on experience.
As part of the IT Team you will provide first class support to our Colleagues enabling them to support our Customers. Application Analysts will become subject matter experts for the applications within our estate. You will be responsible for the support, configuration, and functional analysis of various products. You will be expected to support testing, incident management, problem management and run/coordinate small scale projects and deliverables across the application suite.
Key Responsibilities
• Acting as point of technical contact for the team, business and third party vendors
• Responsible for raising, approving and coordinating changes to the Oracle database with the Database Administrator and third party vendors
• Co-coordinating and managing Oracle instance clones on a regular basis
• Responsible for doing the PIA and advising the team of the technical impact of any patches
• Managing any technical updates to the system.
• Deliver projects using Agile methods, and give staff modern, updated infrastructure and functionality
• Undertake application development and configuration to ensure that solutions are fit for purpose and easily supportable
• Provide expert second line support to the Service desk responding to tickets in accordance with agreed SLA`s to ensure customer expectations are met
• Contribute to estimates and adhere to agreed timescales to carry out development and BAU tasks to ensure business expectations are set and managed
• Contribute and adhere to robust processes to make sure the transition of initiatives from project to BAU/Support is both effective and sustainable
• Adhere to accepted BAU/Support SLA`s to ensure the day to day service to the business is both timely and effective
• Adhere to and contribute to the development of Quality Assurance (QA) procedures and plans to make sure that new developments and releases are implemented with minimal impact to the business
• Submit and represent technical changes in the CAB when required
• Preparing technical specifications and roadmaps for our applications
• Implementing, testing and integrating new applications
• Performing routine systems checks and upgrades in line with our release cycle
• Investigating and diagnosing system faults and errors
Qualifications & Experience
• Oracle R12.1.3 (Payables, Receivables General Ledger, I Expenses, Cash Management, Ebusiness Tax , Purchasing, IProc, HRMS, ISupplier, Payroll)
• Oracle Forms & Reports & Oracle SQL & PL/SQL
• Building interfaces
• BI Publisher & BI Discoverer
• Workflow
• TOAD 8.0. SQL Developer 1.5
• OAF (Oracle Application Framework)
• Java J2EE
• Alerts
• UNIX/Linux shell scripting
• Microsoft Applications
• Development and implementation of applications in a similar environment
• Working with third party suppliers and internal teams
• Exceptional communication skills
• Insight Experience
Desirable
• Experience of carrying out functional analysis and production of specifications
• Experience of Agile and ITIL methodologies
• Experience in running small scale projects
When working with us you will be introduced to a huge variety of benefits including:
• A unique benefits package that can be adapted to suit each individual.
• The opportunity to choose from a wide variety of benefits which includes options around Health and Wellbeing Programme
• Employee Assistance & discounts with multiple retailers
• An impressive Pension Scheme
• 28 days annual leave plus bank holidays (ability to buy and sell up to 5 days)
If interested please call Sam at Service Care Solutions on (Apply online only) or email your CV
29/10/2018
I am currently recruiting for an Application Analyst (Oracle Technical) based in Derby. Working hours are 37.5 a week (8:00am – 6:00pm Monday to Friday). You may be required to work extra hours or weekends depending on project work & team commitments. Salary between £30,600 to £36,700 depending on experience.
As part of the IT Team you will provide first class support to our Colleagues enabling them to support our Customers. Application Analysts will become subject matter experts for the applications within our estate. You will be responsible for the support, configuration, and functional analysis of various products. You will be expected to support testing, incident management, problem management and run/coordinate small scale projects and deliverables across the application suite.
Key Responsibilities
• Acting as point of technical contact for the team, business and third party vendors
• Responsible for raising, approving and coordinating changes to the Oracle database with the Database Administrator and third party vendors
• Co-coordinating and managing Oracle instance clones on a regular basis
• Responsible for doing the PIA and advising the team of the technical impact of any patches
• Managing any technical updates to the system.
• Deliver projects using Agile methods, and give staff modern, updated infrastructure and functionality
• Undertake application development and configuration to ensure that solutions are fit for purpose and easily supportable
• Provide expert second line support to the Service desk responding to tickets in accordance with agreed SLA`s to ensure customer expectations are met
• Contribute to estimates and adhere to agreed timescales to carry out development and BAU tasks to ensure business expectations are set and managed
• Contribute and adhere to robust processes to make sure the transition of initiatives from project to BAU/Support is both effective and sustainable
• Adhere to accepted BAU/Support SLA`s to ensure the day to day service to the business is both timely and effective
• Adhere to and contribute to the development of Quality Assurance (QA) procedures and plans to make sure that new developments and releases are implemented with minimal impact to the business
• Submit and represent technical changes in the CAB when required
• Preparing technical specifications and roadmaps for our applications
• Implementing, testing and integrating new applications
• Performing routine systems checks and upgrades in line with our release cycle
• Investigating and diagnosing system faults and errors
Qualifications & Experience
• Oracle R12.1.3 (Payables, Receivables General Ledger, I Expenses, Cash Management, Ebusiness Tax , Purchasing, IProc, HRMS, ISupplier, Payroll)
• Oracle Forms & Reports & Oracle SQL & PL/SQL
• Building interfaces
• BI Publisher & BI Discoverer
• Workflow
• TOAD 8.0. SQL Developer 1.5
• OAF (Oracle Application Framework)
• Java J2EE
• Alerts
• UNIX/Linux shell scripting
• Microsoft Applications
• Development and implementation of applications in a similar environment
• Working with third party suppliers and internal teams
• Exceptional communication skills
• Insight Experience
Desirable
• Experience of carrying out functional analysis and production of specifications
• Experience of Agile and ITIL methodologies
• Experience in running small scale projects
When working with us you will be introduced to a huge variety of benefits including:
• A unique benefits package that can be adapted to suit each individual.
• The opportunity to choose from a wide variety of benefits which includes options around Health and Wellbeing Programme
• Employee Assistance & discounts with multiple retailers
• An impressive Pension Scheme
• 28 days annual leave plus bank holidays (ability to buy and sell up to 5 days)
If interested please call Sam at Service Care Solutions on (Apply online only) or email your CV
