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operational information management coordinator
Brio Digital
Delivery Manager
Brio Digital City, Leeds
Delivery Manager - NHS Projects Salary: Up-to 80,000 Location: Primarily remote with occasional travel to client sites Start Date: ASAP Employment Type: Permanent Interview Process: 2x Stages NHS Experience essential, ideally within a consultancy environment About the Role We are looking for an experienced Delivery Manager to lead the end to end delivery of digital and transformation initiatives across NHS settings. The ideal candidate will bring a strong understanding of NHS environments, proven delivery capability, and ideally consultancy experience where they've worked across multiple clients or programmes. You'll ensure projects run smoothly, teams stay aligned, risks are managed early, and delivery outcomes meet clinical, operational and technical expectations. This is a hands on delivery role requiring someone who is structured, collaborative, and excellent at stakeholder management. Key Responsibilities Project and Programme Delivery Lead the planning, execution and delivery of digital, IT or transformation projects within NHS organisations. Maintain delivery roadmaps, timelines and RAID logs. Remove blockers and ensure momentum across multidisciplinary teams. Ensure delivery outputs align with strategic objectives and end user needs. Stakeholder and Client Engagement Build strong relationships with senior NHS stakeholders including clinical, operational and digital leads. Facilitate workshops, stand ups and progress meetings. Set clear expectations and provide transparent reporting on delivery progress. Governance and Risk Management Implement and manage governance frameworks suited to NHS environments. Monitor delivery health and address risks, issues and dependencies proactively. Ensure compliance with NHS standards, IG requirements and quality expectations. Team Leadership Support and motivate cross functional teams including Product, Technical, Clinical and Business Change. Champion agile ways of working and continuous improvement. Foster a collaborative and delivery focused team culture. Essential Experience Proven experience as a Delivery Manager, Project Manager or Programme Coordinator delivering digital or transformation initiatives. Strong knowledge of NHS workflows, structures and programme governance. Experience working with multidisciplinary delivery teams. Excellent communication skills with the ability to simplify complexity. Desirable Experience Consultancy background working across multiple clients or programmes. Experience with Agile delivery methodologies. Exposure to EPR, interoperability, health informatics, clinical systems or similar digital health programmes. Key Skills Strong delivery discipline and organisational skills. Effective stakeholder and relationship management. Ability to manage risk and resolve blockers. Clear communicator with strong reporting skills. Adaptable and comfortable working in fast paced environments. Apply now or email for more info
11/12/2025
Full time
Delivery Manager - NHS Projects Salary: Up-to 80,000 Location: Primarily remote with occasional travel to client sites Start Date: ASAP Employment Type: Permanent Interview Process: 2x Stages NHS Experience essential, ideally within a consultancy environment About the Role We are looking for an experienced Delivery Manager to lead the end to end delivery of digital and transformation initiatives across NHS settings. The ideal candidate will bring a strong understanding of NHS environments, proven delivery capability, and ideally consultancy experience where they've worked across multiple clients or programmes. You'll ensure projects run smoothly, teams stay aligned, risks are managed early, and delivery outcomes meet clinical, operational and technical expectations. This is a hands on delivery role requiring someone who is structured, collaborative, and excellent at stakeholder management. Key Responsibilities Project and Programme Delivery Lead the planning, execution and delivery of digital, IT or transformation projects within NHS organisations. Maintain delivery roadmaps, timelines and RAID logs. Remove blockers and ensure momentum across multidisciplinary teams. Ensure delivery outputs align with strategic objectives and end user needs. Stakeholder and Client Engagement Build strong relationships with senior NHS stakeholders including clinical, operational and digital leads. Facilitate workshops, stand ups and progress meetings. Set clear expectations and provide transparent reporting on delivery progress. Governance and Risk Management Implement and manage governance frameworks suited to NHS environments. Monitor delivery health and address risks, issues and dependencies proactively. Ensure compliance with NHS standards, IG requirements and quality expectations. Team Leadership Support and motivate cross functional teams including Product, Technical, Clinical and Business Change. Champion agile ways of working and continuous improvement. Foster a collaborative and delivery focused team culture. Essential Experience Proven experience as a Delivery Manager, Project Manager or Programme Coordinator delivering digital or transformation initiatives. Strong knowledge of NHS workflows, structures and programme governance. Experience working with multidisciplinary delivery teams. Excellent communication skills with the ability to simplify complexity. Desirable Experience Consultancy background working across multiple clients or programmes. Experience with Agile delivery methodologies. Exposure to EPR, interoperability, health informatics, clinical systems or similar digital health programmes. Key Skills Strong delivery discipline and organisational skills. Effective stakeholder and relationship management. Ability to manage risk and resolve blockers. Clear communicator with strong reporting skills. Adaptable and comfortable working in fast paced environments. Apply now or email for more info
Retrofit Coordinator
Correct Contract Services Limited Andover, Hampshire
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose The Retrofit Coordinator will oversee project compliance with PAS2030 & PAS2035 standards, conduct site inspections, and ensure installations meet industry specifications. The role involves design reviews, auditing, and working closely with operational teams and the PAS Compliance Manager to maintain quality and manage workflows effectively. Key Responsibilities Maintain and ensure quality standards through assurance checks and adherence to building regulations. Develop a robust internal design and coordination service across all engagements. Support departmental managers and report to the PAS Technical Manager. Drive continuous improvement and compliance with CCS processes and quality standards. Attend client meetings and briefings, engaging both internal teams and external contractors. Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery. Provide training and ensure staff qualifications meet PAS standards. Monitor and manage workflows using CRM systems for accurate data collection. Work with the Retrofit Evaluator to oversee quality control and implement lessons learned. Skills & Qualifications Proven track record of at least 2 years at a senior management level. Experience managing technical teams or disciplines. Preferably a background in social housing programmes. Relevant degree in construction and built environment. Level 5 Retrofit Coordinator certification or working towards this qualification. Strong understanding of fabric installation and the built environment. Experience Required At least 2 years experience in the built environment sector. Experience working on social housing installation projects is advantageous. Direct experience with clients and residents. A clean UK driving licence and DBS check are required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. JBRP1_UKTJ
11/12/2025
Full time
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose The Retrofit Coordinator will oversee project compliance with PAS2030 & PAS2035 standards, conduct site inspections, and ensure installations meet industry specifications. The role involves design reviews, auditing, and working closely with operational teams and the PAS Compliance Manager to maintain quality and manage workflows effectively. Key Responsibilities Maintain and ensure quality standards through assurance checks and adherence to building regulations. Develop a robust internal design and coordination service across all engagements. Support departmental managers and report to the PAS Technical Manager. Drive continuous improvement and compliance with CCS processes and quality standards. Attend client meetings and briefings, engaging both internal teams and external contractors. Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery. Provide training and ensure staff qualifications meet PAS standards. Monitor and manage workflows using CRM systems for accurate data collection. Work with the Retrofit Evaluator to oversee quality control and implement lessons learned. Skills & Qualifications Proven track record of at least 2 years at a senior management level. Experience managing technical teams or disciplines. Preferably a background in social housing programmes. Relevant degree in construction and built environment. Level 5 Retrofit Coordinator certification or working towards this qualification. Strong understanding of fabric installation and the built environment. Experience Required At least 2 years experience in the built environment sector. Experience working on social housing installation projects is advantageous. Direct experience with clients and residents. A clean UK driving licence and DBS check are required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. JBRP1_UKTJ
Pertemps Tamworth
Service Delivery Coordinator
Pertemps Tamworth
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
05/12/2025
Full time
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
Experis
PMO Support Officer, PMO Coordinator, PMO Specialist
Experis
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
05/12/2025
Contractor
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Bytes
Central Operations Coordinator
Bytes Fetcham, Surrey
Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player
02/12/2025
Full time
Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player
Greater London Authority (GLA)
Senior Programme Coordinator
Greater London Authority (GLA)
Housing and Land The Housing and Land directorate is responsible for the Mayor's plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor's housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the team The housing crisis is one of the greatest challenges facing the capital - and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London. The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor's housing objectives and improve the lives of Londoners through the work that we do. The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst. The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor's housing and land objectives. We're a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes. About the role We have an exciting opportunity for an enthusiastic and committed person to join the GLA's Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for affordable housing programmes within the Mayor's housing and land portfolio. This vacancy is for a fixed term position for 18 months. The role would suit someone with experience of working on large scale programmes, with a flair for insightful data analysis and experience in developing procedures and processes that continually improve reporting and monitoring. Our ideal candidate is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail. You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way. We are looking for someone who is confident in using data and analysing information to create robust and effective management reports and tools that will help the directorate to deliver programmes. You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities. Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex programmes into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives. The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power BI or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working. Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise. What your day will look like Lead on preparing information and analysis to help senior management and operational staff monitor and deliver against the Mayor's housing targets. Prepare and provide recommendations to senior staff and other stakeholders to keep programmes on track and look ahead to what's needed for future housing delivery. Liaise with internal and external stakeholders to understand and follow up on requirements for programme management. Liaise with project managers and delivery teams to assess impacts and risk on projects that will impact on the Mayor's delivery of targets. Prepare reports and dashboards showing progress against targets and corresponding operational guidance to support internal and external stakeholders. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Technical competency Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes. Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets. Behavioural Competencies: The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application. Problem Solving analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked below for level 3 indicators of effective performance. Research and Analysis gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. See competency framework linked below for level 3 indicators of effective performance. Planning and Organising thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. See competency framework linked below for level 2 indicators of effective performance. Communicating and Influencing presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked below for level 3 indicators of effective performance. Strategic Thinking using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked below for level 3 indicators of effective performance. Further generic details about the GLA Competency Framework Guidelines can be found at the following link: GLA competency framework. This includes further information about each competency listed above and the different level indicators. JOB DESCRIPTION: A job description for the Senior Programme Co-ordinator role is available at the following link: Senior programme coordinator London City Hall How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role Dominic Ping would be happy to arrange for you to speak someone team about the role. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be taking place Mid-January 2026. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. . click apply for full job details
22/11/2025
Full time
Housing and Land The Housing and Land directorate is responsible for the Mayor's plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor's housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the team The housing crisis is one of the greatest challenges facing the capital - and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London. The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams. Our overall aim is to deliver the Mayor's housing objectives and improve the lives of Londoners through the work that we do. The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst. The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor's housing and land objectives. We're a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes. About the role We have an exciting opportunity for an enthusiastic and committed person to join the GLA's Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for affordable housing programmes within the Mayor's housing and land portfolio. This vacancy is for a fixed term position for 18 months. The role would suit someone with experience of working on large scale programmes, with a flair for insightful data analysis and experience in developing procedures and processes that continually improve reporting and monitoring. Our ideal candidate is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail. You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way. We are looking for someone who is confident in using data and analysing information to create robust and effective management reports and tools that will help the directorate to deliver programmes. You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities. Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex programmes into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives. The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power BI or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working. Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role. The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise. What your day will look like Lead on preparing information and analysis to help senior management and operational staff monitor and deliver against the Mayor's housing targets. Prepare and provide recommendations to senior staff and other stakeholders to keep programmes on track and look ahead to what's needed for future housing delivery. Liaise with internal and external stakeholders to understand and follow up on requirements for programme management. Liaise with project managers and delivery teams to assess impacts and risk on projects that will impact on the Mayor's delivery of targets. Prepare reports and dashboards showing progress against targets and corresponding operational guidance to support internal and external stakeholders. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Technical competency Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes. Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets. Behavioural Competencies: The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application. Problem Solving analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked below for level 3 indicators of effective performance. Research and Analysis gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. See competency framework linked below for level 3 indicators of effective performance. Planning and Organising thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. See competency framework linked below for level 2 indicators of effective performance. Communicating and Influencing presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked below for level 3 indicators of effective performance. Strategic Thinking using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked below for level 3 indicators of effective performance. Further generic details about the GLA Competency Framework Guidelines can be found at the following link: GLA competency framework. This includes further information about each competency listed above and the different level indicators. JOB DESCRIPTION: A job description for the Senior Programme Co-ordinator role is available at the following link: Senior programme coordinator London City Hall How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role Dominic Ping would be happy to arrange for you to speak someone team about the role. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date will be taking place Mid-January 2026. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. . click apply for full job details
Project People
Document Co-Ordinator
Project People Reading, Oxfordshire
Document Coordinator Reading - Hybrid-working 3-month contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Reporting to the Head of Quality Assurance and Operational Excellence, we're seeking a meticulous and proactive Document Coordinator to join our team. This role is pivotal in maintaining the integrity, accessibility, and compliance of our Management System documentation across internal and external platforms. Responsibilities of the Document Coordinator include Coordinate the update, review, approval, release, and archiving of process and technical documentation within the MBNL Management System. Ensure all published documents meet MBNL standards for formatting, revision control, and content consistency. Organise and maintain our document management systems (internal and external) for structured and easy access. Collaborate with document owners, functional leads, and SMEs to triage and manage documentation lifecycle (e.g., maintain, archive, obsolete). Work closely with Document Controllers and service provider admins to implement disposition actions and track them to closure. Align metadata between internal and external DMS platforms to ensure lifecycle consistency. Drive improvements in external DMS functionality and design. Implement formal archiving processes for external documentation. Guide business users in accessing and navigating the external DMS. Maintain accurate records, logs, and registers to support audit trails and document retrieval. Support data entry and resolve document-related discrepancies. The successful Document Coordinator will have: Strong IT skills, especially within Microsoft 365 and SharePoint. Exceptional attention to detail and organisational abilities. Professional training in document management. Nice-to-Have: Bachelor's degree in Business Administration, IT Systems, or related field. Experience working within ISO9001 and ISO45001 certified environments. Background in construction or asset management with awareness of CDM regulations. Familiarity with BIC Process Mapping software. To apply for the Document Coordinator please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
20/11/2025
Contractor
Document Coordinator Reading - Hybrid-working 3-month contract At MBNL, our mission is clear: Managing the Mobile Infrastructure to Enable Digital Britain . As the UK's largest network-sharing joint venture, we are at the forefront of industry transformation, delivering innovative solutions that shape the future of connectivity. Reporting to the Head of Quality Assurance and Operational Excellence, we're seeking a meticulous and proactive Document Coordinator to join our team. This role is pivotal in maintaining the integrity, accessibility, and compliance of our Management System documentation across internal and external platforms. Responsibilities of the Document Coordinator include Coordinate the update, review, approval, release, and archiving of process and technical documentation within the MBNL Management System. Ensure all published documents meet MBNL standards for formatting, revision control, and content consistency. Organise and maintain our document management systems (internal and external) for structured and easy access. Collaborate with document owners, functional leads, and SMEs to triage and manage documentation lifecycle (e.g., maintain, archive, obsolete). Work closely with Document Controllers and service provider admins to implement disposition actions and track them to closure. Align metadata between internal and external DMS platforms to ensure lifecycle consistency. Drive improvements in external DMS functionality and design. Implement formal archiving processes for external documentation. Guide business users in accessing and navigating the external DMS. Maintain accurate records, logs, and registers to support audit trails and document retrieval. Support data entry and resolve document-related discrepancies. The successful Document Coordinator will have: Strong IT skills, especially within Microsoft 365 and SharePoint. Exceptional attention to detail and organisational abilities. Professional training in document management. Nice-to-Have: Bachelor's degree in Business Administration, IT Systems, or related field. Experience working within ISO9001 and ISO45001 certified environments. Background in construction or asset management with awareness of CDM regulations. Familiarity with BIC Process Mapping software. To apply for the Document Coordinator please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Galldris Services Ltd
Quality Assurance Engineer
Galldris Services Ltd Sizewell, Suffolk
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
17/11/2025
Full time
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Source4 Personnel Solutions
PMO Team leader
Source4 Personnel Solutions Reading, Berkshire
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
03/10/2025
Full time
Our client is seeking a highly organized and strategic PMO Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you'll manage and mentor a team of project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 - £49,000 per annum What you'll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and continuous improvement Skilled in change management and organizational transformation Excellent communication and stakeholder management skills Self-motivated, results-driven, and solutions-focused team player Knowledge of ServiceNow would be beneficial but not essential Why apply? This is a key role with the opportunity to make a real impact in shaping the project delivery function and supporting the success of engineering projects. You'll be joining a collaborative, customer-focused environment that values innovation, quality, and continuous development. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Experis
PMO Support Officer, PMO Coordinator, PMO Specialist
Experis
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
01/10/2025
Contractor
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Optima Recruitment
Technical Support Engineer
Optima Recruitment Fetcham, Surrey
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing to check spare parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of Microsoft Office, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions. Willing and able to cover for colleagues during absences or holidays. Strong problem-solving skills. Confident in promoting products and services during calls or service visits. Excellent communication skills, both written and verbal. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer .
01/10/2025
Full time
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing to check spare parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of Microsoft Office, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions. Willing and able to cover for colleagues during absences or holidays. Strong problem-solving skills. Confident in promoting products and services during calls or service visits. Excellent communication skills, both written and verbal. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer .
Michael Page Technology
IT Manager
Michael Page Technology
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
01/10/2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Workplace Justice
Operations Support Manager
Workplace Justice
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination? Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September people will deliver 40 different sessions to an audience of 135 people. Overview of the role This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. Job description To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance. Outreach and Operations Support Manager, New Organising Conference 3/4 days/week circa £33,000 f/t/e/ Background Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here. Overview of the role This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week s holiday during July and August. Summary job description To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance. The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion. Key tasks Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking Responsibility for ensuring the website evolves in line with the needs of the Conference Maintaining and operating a database of participants, past and present Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference Supporting the Board led process to select sessions and plan the programme Attending the conference and trouble shooting as necessary Operating a simple finance system Support as needed for initiatives arising from the NOC Any other support tasks that may be required Person specification Essential At least three years experience in a similar role Contacts in and understanding of the trade union movement, UK or international Proven track record of using outreach on social media to achieve results Experience of working independently Close attention to detail in data handling Persuasive and constructive manner in dealing with other people Familiarity with website editors e.g Squarespace Experience of basic financial management Desirable Experience of using the Action Network system Experience of event management Ability to accommodate peaks and troughs in workflow Experience of using graphic design software e.g. Canva, Adobe Experience of website design Experience of managing projects or operations with multiple stakeholders Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December. We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. Key dates The closing date for applications is midnight on October 4th Online interviews will be on October 10th with notification on October 8th. In person interviews will be held in London on October 14th with notification on October 11th.
04/09/2025
Full time
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination? Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September people will deliver 40 different sessions to an audience of 135 people. Overview of the role This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. Job description To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance. Outreach and Operations Support Manager, New Organising Conference 3/4 days/week circa £33,000 f/t/e/ Background Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here. Overview of the role This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week s holiday during July and August. Summary job description To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance. The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion. Key tasks Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking Responsibility for ensuring the website evolves in line with the needs of the Conference Maintaining and operating a database of participants, past and present Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference Supporting the Board led process to select sessions and plan the programme Attending the conference and trouble shooting as necessary Operating a simple finance system Support as needed for initiatives arising from the NOC Any other support tasks that may be required Person specification Essential At least three years experience in a similar role Contacts in and understanding of the trade union movement, UK or international Proven track record of using outreach on social media to achieve results Experience of working independently Close attention to detail in data handling Persuasive and constructive manner in dealing with other people Familiarity with website editors e.g Squarespace Experience of basic financial management Desirable Experience of using the Action Network system Experience of event management Ability to accommodate peaks and troughs in workflow Experience of using graphic design software e.g. Canva, Adobe Experience of website design Experience of managing projects or operations with multiple stakeholders Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December. We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. Key dates The closing date for applications is midnight on October 4th Online interviews will be on October 10th with notification on October 8th. In person interviews will be held in London on October 14th with notification on October 11th.
Systems Administrator
Conservation Collective
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
28/08/2025
Full time
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
Success Recruit Ltd
IT Project Coordinator
Success Recruit Ltd Chelmsford, Essex
Success Recruit are currently working with an industry leading construction company based in Central Essex who are seeking a IT Project Coordinator to expand their operational support in the business. The successful candidate will work closely with the office administration team, supporting with day-to-day IT management as well as reviewing and implementing IT projects that enhance efficiency and productivity within the business. The successful IT Project Coordinator will be expected to: • Demonstrate a passion for a career within IT support / IT project management• Ideally hold a degree within Information technology or business management covering IT modules• Demonstrate strong communication skills & the ability to meet deadlines• Be confident using IT packages and learning new systems The successful IT Project Coordinator will be rewarded with: • The opportunity to join a respected and established growing business• A long-term career opportunity with the ability to progress and develop• Free daily breakfast and lunch provided• Onsite parking and 25 days holiday plus bank holidays Job Description The IT Projects Coordinator will support with driving the success of our client's business forward in Chelmsford and will manage all relationships internally and externally relating to IT support, systems, and project work. Duties include but are not limited to: • Manage the relationship and workload split between the outsourced IT support provider.• Develop a strong understanding of each department and their systems, acting as a data and systems champion.• Train staff to use systems effectively.• Execute projects to implement new systems and improve existing processes once a clear strategy has been established.• Manage the IT budget, including all purchasing activities.• Oversee device and internet security settings to ensure a secure working environment is always managed.• Handle software and license renewals and maintenance.• Maintain accurate asset management records. This will be an excellent opportunity for someone who can demonstrate a passion working within IT, reviewing, and streamlining processes using technology and supporting with day-to-day issues that arise to ensure the business always runs effectively and smoothly. This position will report directly into the Commercial Director who as well as experience is happy to consider a graduate who has some exposure to the workplace and looking to achieve a successful career within a forward thinking business based in IT. Hours: 8am to 5pm - office based full time position Salary: £30,000 - £35,000 DOE Looking to find your dream job? Success Recruit has recently produced a podcast series to help people find their dream job, why not check it out on Spotify, Apple Podcasts or our website.Website Dear Job seeker! We value your application however we are unable to respond to everyone directly due to high volumes we receive. Please be assured though that we will review your CV and should we believe you meet the experience needed for this vacancy one of the team at Success Recruit will be in touch very shortly! In the meantime, we wish you all the best in your new job search and finding a position you will be happy within long term.
13/08/2023
Full time
Success Recruit are currently working with an industry leading construction company based in Central Essex who are seeking a IT Project Coordinator to expand their operational support in the business. The successful candidate will work closely with the office administration team, supporting with day-to-day IT management as well as reviewing and implementing IT projects that enhance efficiency and productivity within the business. The successful IT Project Coordinator will be expected to: • Demonstrate a passion for a career within IT support / IT project management• Ideally hold a degree within Information technology or business management covering IT modules• Demonstrate strong communication skills & the ability to meet deadlines• Be confident using IT packages and learning new systems The successful IT Project Coordinator will be rewarded with: • The opportunity to join a respected and established growing business• A long-term career opportunity with the ability to progress and develop• Free daily breakfast and lunch provided• Onsite parking and 25 days holiday plus bank holidays Job Description The IT Projects Coordinator will support with driving the success of our client's business forward in Chelmsford and will manage all relationships internally and externally relating to IT support, systems, and project work. Duties include but are not limited to: • Manage the relationship and workload split between the outsourced IT support provider.• Develop a strong understanding of each department and their systems, acting as a data and systems champion.• Train staff to use systems effectively.• Execute projects to implement new systems and improve existing processes once a clear strategy has been established.• Manage the IT budget, including all purchasing activities.• Oversee device and internet security settings to ensure a secure working environment is always managed.• Handle software and license renewals and maintenance.• Maintain accurate asset management records. This will be an excellent opportunity for someone who can demonstrate a passion working within IT, reviewing, and streamlining processes using technology and supporting with day-to-day issues that arise to ensure the business always runs effectively and smoothly. This position will report directly into the Commercial Director who as well as experience is happy to consider a graduate who has some exposure to the workplace and looking to achieve a successful career within a forward thinking business based in IT. Hours: 8am to 5pm - office based full time position Salary: £30,000 - £35,000 DOE Looking to find your dream job? Success Recruit has recently produced a podcast series to help people find their dream job, why not check it out on Spotify, Apple Podcasts or our website.Website Dear Job seeker! We value your application however we are unable to respond to everyone directly due to high volumes we receive. Please be assured though that we will review your CV and should we believe you meet the experience needed for this vacancy one of the team at Success Recruit will be in touch very shortly! In the meantime, we wish you all the best in your new job search and finding a position you will be happy within long term.
Durham University
Undergraduate Admissions Coordinator
Durham University Durham, County Durham
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
24/09/2022
Full time
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
Clinical Global Study Delivery Lead
GlaxoSmithKline Brentford, Middlesex
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
24/09/2022
Full time
Site Name: UK - London - Brentford, RTP Posted Date: Sep Are you a proven Clinical Study Manager with operational credibility, demonstrated ability to input to and influence studies/projects through operational expertise, and demonstrated excellence in stakeholder management? If so, then this position could be a perfect fit for you! We are currently seeking a Clinical Global Study Delivery Lead to join the team on a permanent, full-time basis. As the successful candidate, you'll be responsible for the global set-up, coordination and delivery of Investigator Initiated Studies (IIS) and Supported Collaborative Studies (SCS) from the Respiratory and Immunology area, specifically this will involve: Proactively managing end to end study delivery for IIS and/or SCS, providing operational support for delivery of assigned studies ensuring they are conducted in accordance to GSK SOPs, relevant legislation, on time and within budget from concept to completion. Working with the GSK supplies team/s to manage commercial and clinical supplies. Working with the finance team/s to effectively forecast budget, track invoicing/payments and track actual spend. Partnering to complete contracting activities such as due diligence and ABAC checks. Study timeline and milestone management. Manage end to end KPI reporting internally on individual study status. In this role you will Be the operational point of contact for the external Study Sponsor and Internal Stakeholders: Be the primary point of contact with SS Coordinators and other key stakeholder groups including data management, safety, biostatistics, legal, compliance, project management. Facilitate engagement between Sponsor and GSK scientific and contracting teams as required Make decisions which balance risk/benefit with clear understanding of impact on the study and project; acts to mitigate risk where appropriate. Interact and build strong relationships with Country Local operating company, MSLs and matrix partners, Study Delivery Director and/or manager to develop and manage study level budget within project budget allocation. Interact effectively across boundaries with other global functions using influencing and relationship-building skills and working together to overcome issues as required. Provide regular progress updates to key stakeholders and escalate issues as required. The position may also include: Leading and driving significant cross-therapeutic/functional business change initiatives according to company and/or group strategy and business needs. Being responsible for implementing new business processes and strategies. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree or equivalent in Life Sciences or related field. Previous solid hands-on experience working in clinical operations. Experience of working in academic partnerships and/or external alliances with proven clinical project or alliance management skills. Proven ability to build and nurture relationships with a range of stakeholders. Demonstrated awareness of the principles of quality, safety, risk management and compliance (ICH and GCP). Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Advanced degree (e.g., MS, PhD, PharmD) or equivalent experience. Experience of Respiratory and Immunology Drug Development. Excellent leadership skills. Closing Date for Applications: Friday 7th October 2022 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more: Annual Report 2021 R&D We're combining the power of genetic and genomic insights into what causes disease, with the speed and scale of artificial intelligence and machine learning (AI/ML) to make better predictions about who a treatment might work for, and why. We believe this powerful combination of data and technology holds the key to fundamentally transforming medical discovery for the better, improving R&D success rates and shaping how even the most challenging diseases, like neurological conditions and cancer, can be both prevented and treated. In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention. Find out more: Our approach to R&D LI-GSK GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Please don't hesitate to contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.You can either call us on , or send an email As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK..... click apply for full job details
Lloyds Banking Group
Security Data Analyst - Access Management
Lloyds Banking Group Edinburgh, Midlothian
Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers and a big responsibility to help Britain Prosper. We're in the middle of a £3bn investment into our People, Platforms and Data as part of our strategy to build the Bank of the Future and grow sustainably. Our Chief Security Office (CSO) plays a key role in supporting our growth in order to protect the Group and its customers. The Population Management team within CSO provide a valuable Group wide service to mitigate Insider Risk through collaborative management of the Sensitive Role Holder (SRH) and Sensitive and Privileged Role Holder (SPRH) population. And if you're looking to grow your security and systems knowledge and relish building strong partner relationships across the Group then this opportunity could be for you.... This varied and exciting role will provide you with an opportunity to work alongside a friendly and supportive operational team with the responsibility of maintaining and evolving the SRH/ SPRH service to meet an ever-evolving threat landscape. And together we'll make it possible... What we're looking for in you We're seeking an initiative-taking individual who has a growing passion for security and an interest in learning more about Insider Risk prevention. Backed up with fantastic attention to detail you'll be motivated by improving processes, demonstrate a curious mindset and possess great data analytical skills within Excel. Finally being a great communicator (written and verbal) who relishes in building cross team relationships and is proactive with your development areas! Key Accountabilities of the Role: Working with sets of data to support control-based processes meeting timescales and collaborator expectations Leverage your fantastic people engagement skills to risk assess evolving systems and technology alongside our Divisional Coordinator community Think creatively to establish the most effective solutions and lead delivery of the team's 90-day strategic plans Showcase your MI creation skills to accurately convey key thematics and assist a team-based Committee Ideal background and essential skills You're likely to be a junior Analyst/ Data Analyst or Risk Analyst - getting to route causes through data to help understand problems - in this case the risks to systems. Inquisitive - you'll have a knack of asking the right questions to get under the skin of a situation and understand potential risks You can hit timescales and learn to follow and improve processes And you're experienced in working across different teams and business collaborators to achieve successful outcomes Desirable Capabilities/ Experience: (not crucial) Wider experience with Power BI and PowerPoint would be really useful Previous experience in producing reports/ packs for senior managers would be advantageous Potentially experience or awareness of IT Security and access management would be a huge plus for us What you'll get in return: We have the scale to provide genuine opportunities to develop and achieve a rewarding and ful?lling career. We can offer working outside the traditional 9:5 a with flexible and hybrid working patterns and happy to have a conversation about what might work for you... We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We'll also give you a comprehensive package that includes: A discretionary performance-led share bonus A generous pension contribution of up to 15% A flex cash pot (4% salary) you can adjust to suit your lifestyle Private health cover you can extend to family members 28 (rising to 30) days holiday plus bank holidays Various share schemes including free shares So if this sounds of interest and you've the relevant skills and experience then we'd love to hear from you!
19/09/2022
Full time
Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers and a big responsibility to help Britain Prosper. We're in the middle of a £3bn investment into our People, Platforms and Data as part of our strategy to build the Bank of the Future and grow sustainably. Our Chief Security Office (CSO) plays a key role in supporting our growth in order to protect the Group and its customers. The Population Management team within CSO provide a valuable Group wide service to mitigate Insider Risk through collaborative management of the Sensitive Role Holder (SRH) and Sensitive and Privileged Role Holder (SPRH) population. And if you're looking to grow your security and systems knowledge and relish building strong partner relationships across the Group then this opportunity could be for you.... This varied and exciting role will provide you with an opportunity to work alongside a friendly and supportive operational team with the responsibility of maintaining and evolving the SRH/ SPRH service to meet an ever-evolving threat landscape. And together we'll make it possible... What we're looking for in you We're seeking an initiative-taking individual who has a growing passion for security and an interest in learning more about Insider Risk prevention. Backed up with fantastic attention to detail you'll be motivated by improving processes, demonstrate a curious mindset and possess great data analytical skills within Excel. Finally being a great communicator (written and verbal) who relishes in building cross team relationships and is proactive with your development areas! Key Accountabilities of the Role: Working with sets of data to support control-based processes meeting timescales and collaborator expectations Leverage your fantastic people engagement skills to risk assess evolving systems and technology alongside our Divisional Coordinator community Think creatively to establish the most effective solutions and lead delivery of the team's 90-day strategic plans Showcase your MI creation skills to accurately convey key thematics and assist a team-based Committee Ideal background and essential skills You're likely to be a junior Analyst/ Data Analyst or Risk Analyst - getting to route causes through data to help understand problems - in this case the risks to systems. Inquisitive - you'll have a knack of asking the right questions to get under the skin of a situation and understand potential risks You can hit timescales and learn to follow and improve processes And you're experienced in working across different teams and business collaborators to achieve successful outcomes Desirable Capabilities/ Experience: (not crucial) Wider experience with Power BI and PowerPoint would be really useful Previous experience in producing reports/ packs for senior managers would be advantageous Potentially experience or awareness of IT Security and access management would be a huge plus for us What you'll get in return: We have the scale to provide genuine opportunities to develop and achieve a rewarding and ful?lling career. We can offer working outside the traditional 9:5 a with flexible and hybrid working patterns and happy to have a conversation about what might work for you... We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process. We'll also give you a comprehensive package that includes: A discretionary performance-led share bonus A generous pension contribution of up to 15% A flex cash pot (4% salary) you can adjust to suit your lifestyle Private health cover you can extend to family members 28 (rising to 30) days holiday plus bank holidays Various share schemes including free shares So if this sounds of interest and you've the relevant skills and experience then we'd love to hear from you!
EY
Apprenticeship Compliance Coordinator (Part time 3 days-Mon/Tue/Wed) - Associate Level - UK&I - TSS
EY
Role Title: Apprenticeship Compliance Coordinator (Level 1) Reporting to: Apprenticeship Compliance Consultant Location: Birmingham Talent Shared Services provides the most effective and efficient solution for Talent's strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization, thereby enabling success. Talent Shared Services offers key support to EY's Talent teams within the business and delivers seamless HR operational services to the organization through a globally efficient network of Regional and Global delivery centres. The opportunity In 2017 EY became an accredited Employer Provider on the Register of Apprenticeship Training Providers (RoATP). This is a fantastic opportunity to work as part of EY's UK Talent Shared Services (TSS), providing administration to support EY's Apprentices and to perform compliance activities required by government bodies such as the Education Skills Funding Agency and Ofsted. You will work closely with various EY teams including our HR Services team and our broader Apprenticeship team to support the end-to-end Apprenticeship delivery. Your key responsibilities Obtain and validate apprenticeship data to ensure eligibility, completeness and quality of information Obtain and validate apprentices prior learning to determine any exemptions that apply to the apprenticeship service delivery model Use Maytas, FIS, Digital apprenticeship service and other government systems to manage data entry, assess eligibility, initiating apprentice starters and managing ongoing learning Maintenance of the Apprenticeship evidence pack - identify and communicate issues with learner evidence as required Support the Apprenticeship Compliance Consultant and Coordinators with the production of compliant ILRs on a monthly basis to evidence funding claims Proactively manage risk through regular data and system audits to ensure data integrity and accuracy, including identifying and managing changes in learning which may impact the ILR Maintain necessary documentation and procedures for external audit readiness, such as ESFA and Ofsted visits Produce reports and analyse data to help inform business decisions Produce apprenticeship agreement and commitment statements and ensure a signed copy of these documents are available in the learner evidence pack Work to key operational deadlines, KPIs and SLAs Respond to enquiries/problems on a timely basis and to satisfactory resolution Ensure effective quality control and continuous improvement in all aspects of this post, in keeping with EY's existing and developing quality assurance systems. Contribution to the development of EY's Apprenticeship delivery by encouraging change and identifying areas for efficiencies and improvement Build and maintain effective operational relationships with TSS teams, EY Apprenticeship Team and others as required by the role Skills and attributes for success Can accurately input data and analyse complex data sets, identifying and remediating errors as required Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks Ability to adapt to change and adopt a flexible style and approach Capable of working under pressure, to prioritise workload and project requirements and manage own time effectively Initiative when problem solving, being self-sufficient and proactive Experience of high-volume data management within a management information team and of using ILR/MIS, such Cognisoft Yeti, MAYTAS or PICS would be advantageous but not essential. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements Strong IT literacy with Microsoft packages Qualified in Maths and English GCSE A-C or equivalent, IT qualifications would be an advantage. What we look for We are looking for a high energy individual with excellent communication, attention to detail, analytical and customer service skills. If you are a true team player, who commits to own personal development and flexibly supports other team members in response to work volumes, the role is perfect for you. What working at EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well - being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
01/02/2022
Full time
Role Title: Apprenticeship Compliance Coordinator (Level 1) Reporting to: Apprenticeship Compliance Consultant Location: Birmingham Talent Shared Services provides the most effective and efficient solution for Talent's strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization, thereby enabling success. Talent Shared Services offers key support to EY's Talent teams within the business and delivers seamless HR operational services to the organization through a globally efficient network of Regional and Global delivery centres. The opportunity In 2017 EY became an accredited Employer Provider on the Register of Apprenticeship Training Providers (RoATP). This is a fantastic opportunity to work as part of EY's UK Talent Shared Services (TSS), providing administration to support EY's Apprentices and to perform compliance activities required by government bodies such as the Education Skills Funding Agency and Ofsted. You will work closely with various EY teams including our HR Services team and our broader Apprenticeship team to support the end-to-end Apprenticeship delivery. Your key responsibilities Obtain and validate apprenticeship data to ensure eligibility, completeness and quality of information Obtain and validate apprentices prior learning to determine any exemptions that apply to the apprenticeship service delivery model Use Maytas, FIS, Digital apprenticeship service and other government systems to manage data entry, assess eligibility, initiating apprentice starters and managing ongoing learning Maintenance of the Apprenticeship evidence pack - identify and communicate issues with learner evidence as required Support the Apprenticeship Compliance Consultant and Coordinators with the production of compliant ILRs on a monthly basis to evidence funding claims Proactively manage risk through regular data and system audits to ensure data integrity and accuracy, including identifying and managing changes in learning which may impact the ILR Maintain necessary documentation and procedures for external audit readiness, such as ESFA and Ofsted visits Produce reports and analyse data to help inform business decisions Produce apprenticeship agreement and commitment statements and ensure a signed copy of these documents are available in the learner evidence pack Work to key operational deadlines, KPIs and SLAs Respond to enquiries/problems on a timely basis and to satisfactory resolution Ensure effective quality control and continuous improvement in all aspects of this post, in keeping with EY's existing and developing quality assurance systems. Contribution to the development of EY's Apprenticeship delivery by encouraging change and identifying areas for efficiencies and improvement Build and maintain effective operational relationships with TSS teams, EY Apprenticeship Team and others as required by the role Skills and attributes for success Can accurately input data and analyse complex data sets, identifying and remediating errors as required Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks Ability to adapt to change and adopt a flexible style and approach Capable of working under pressure, to prioritise workload and project requirements and manage own time effectively Initiative when problem solving, being self-sufficient and proactive Experience of high-volume data management within a management information team and of using ILR/MIS, such Cognisoft Yeti, MAYTAS or PICS would be advantageous but not essential. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements Strong IT literacy with Microsoft packages Qualified in Maths and English GCSE A-C or equivalent, IT qualifications would be an advantage. What we look for We are looking for a high energy individual with excellent communication, attention to detail, analytical and customer service skills. If you are a true team player, who commits to own personal development and flexibly supports other team members in response to work volumes, the role is perfect for you. What working at EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well - being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
NES Fircroft
HR Co-ordinator
NES Fircroft
.At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we are looking for talented individuals to help us shape the path towards a sustainable energy future. We are currently looking for a experienced HR Coordinator for a contract position. Be a focal point for all HR administration and operational support to the segments and functionsProvide advice and guidance and day-to-day operational support to managers and employees within area of responsibility, ensuring opinion is sought from more senior team members as requiredDeliver administration services against all standard people processes, including recruitment, selection, performance management, development, exitingSupport employee relations interface with employees and managers, in support of managing issues, conflicts, concerns or disputes, ensuring opinion is sought from more senior team members as requiredEnsure governance covering areas such as right to work, immigration licensing, equality and diversity, data privacy and rights of employeesMaintain accuracy of HR systems, ensuring compliant reporting for payroll and other personnel governance purposesProvide regular reporting as required by the business, using all available tools and systemsProvide interpretative information to managers and HR business partner Cover for logistics teams: - Rota management in line with project teams for planned and ad-hoc crew changesManagement of travel and accommodation, as required, for offshore personnel, taking into account COVID and other travel restrictions on national and overseas travelAssist with medevacs as necessaryAttention to detail, delivering quality resultsAdaptive and analytical thinking to solve problemVisibly demonstrates commitment to HSE through personal behaviour and active engagement in HSE activitiesPositive teamwork environment maintained to contribute to effective resultsPolicies, standards, procedures applied consistently, delivering exceptional people management performanceBuilds effective relationships with all stakeholders, peers, network, to achieve resultsDemonstrates a clear pattern of self-development which increases professional expertiseEmbraces and promotes changeProficient in Microsoft Windows, Outlook, Word, Excel and PowerPoint.Working knowledge in SAP or similarWorking towards HR qualification.SoftWare Skills Description: Microsoft;SAPExcellent administrative skills;General HR experience;Logistics knowledge;Attention to detailWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
10/11/2021
Full time
.At Aker Solutions we are changemakers and accelerators. With a proud history of delivering complex projects to the oil and gas industry, we are looking for talented individuals to help us shape the path towards a sustainable energy future. We are currently looking for a experienced HR Coordinator for a contract position. Be a focal point for all HR administration and operational support to the segments and functionsProvide advice and guidance and day-to-day operational support to managers and employees within area of responsibility, ensuring opinion is sought from more senior team members as requiredDeliver administration services against all standard people processes, including recruitment, selection, performance management, development, exitingSupport employee relations interface with employees and managers, in support of managing issues, conflicts, concerns or disputes, ensuring opinion is sought from more senior team members as requiredEnsure governance covering areas such as right to work, immigration licensing, equality and diversity, data privacy and rights of employeesMaintain accuracy of HR systems, ensuring compliant reporting for payroll and other personnel governance purposesProvide regular reporting as required by the business, using all available tools and systemsProvide interpretative information to managers and HR business partner Cover for logistics teams: - Rota management in line with project teams for planned and ad-hoc crew changesManagement of travel and accommodation, as required, for offshore personnel, taking into account COVID and other travel restrictions on national and overseas travelAssist with medevacs as necessaryAttention to detail, delivering quality resultsAdaptive and analytical thinking to solve problemVisibly demonstrates commitment to HSE through personal behaviour and active engagement in HSE activitiesPositive teamwork environment maintained to contribute to effective resultsPolicies, standards, procedures applied consistently, delivering exceptional people management performanceBuilds effective relationships with all stakeholders, peers, network, to achieve resultsDemonstrates a clear pattern of self-development which increases professional expertiseEmbraces and promotes changeProficient in Microsoft Windows, Outlook, Word, Excel and PowerPoint.Working knowledge in SAP or similarWorking towards HR qualification.SoftWare Skills Description: Microsoft;SAPExcellent administrative skills;General HR experience;Logistics knowledge;Attention to detailWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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