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About the role The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets. What you will do Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects. Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure. Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’ Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues Infrastructure innovation, in line with business plans and software development Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development Perform root-cause analysis on cyber and compliance risks Out-of-hours work to support global teams when required Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties Ensure security compliance of the IT infrastructure by carrying out remedial actions as required What we are looking for Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the, Solid technical experience in supporting Microsoft server infrastructure (hardware and software) Team Leader experience, generally focused around mentoring junior members of the team Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune. Working knowledge and experience of Hyper-V is essential Experience of SQL server management Technical experience Office 365 and administration of MS Azure Be able to demonstrate advanced networking skills Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds Knowledge of Microsoft Dynamics 360 or equivalent Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes IT Project Management (Technical side) desirable Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc. Experience in cybersecurity is desirable Experience of 27001 is desirable (not audit level) Experience designing and implementing CRM Systems is desirable NB: The successful candidate will be required to pass our security screening procedures.

We are looking for a  2nd Line Service Desk Engineer  to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of  dedicated IT professionals  looking for someone to join the team and continue our mission of providing  world-class IT services  to a diverse and expanding list of clients. You should have  at least 4   years  working in a  commercial IT Support environment  - preferably within a Managed Service Provider. You must have an  enthusiastic  and  ambitious  attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running. You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required.  You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote / On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN. Interest and exposure to security (Firewalls, Windows security – server and workstation) If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP. What you can expect from us in return: At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday) Hybrid Working : A minimum of 1 day per week home working Socials: Quarterly work socials and weekly team lunches Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff Training : A tailored training plan including official vendor certifications Why choose a career with Enable Technology? At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals. Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless. NO RECRUITERS PLEASE  

ICT Infrastructure Engineer (M365) Salary : £33,622 - £40,473 per annum Contract: Permanent - Full Time, we are happy to talk part-time and flexible working Location: Balloch – with hybrid working model in place Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world? Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work. The role: We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy. An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments) As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice. Responsibilities: Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity. Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications. Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines. Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business. Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters. Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services. Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources. Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents. Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action. Undertake any other duties appropriate to the grade as required.   Who we are looking for: Your skills, abilities and experience should include: Demonstrable relevant experience of working in a similar role Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate. Demonstrable technical ability Excellent analytical and problem-solving skills The ability to adapt and to learn new skills and technologies A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience  Ideally, but not essential, you’ll also have: Experience of Microsoft Azure Infrastructure as a service Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems Strong knowledge and understanding of M365 Strong knowledge and understanding of Active Directory and Group policy Relevant Microsoft Qualifications Who we are and our values:  We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside.  As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  Closing date: 3 January 2024. Interview dates are set for: w/c 15 January 2024.

ABOUT THE ROLE Are you passionate about protecting Cyber Security? Do you want to make a real difference in the fight against cybercrime in local government? Are you passionate about making a difference in your community? If so, we want you to join our team! We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals. Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing. You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)   ABOUT YOU The successful candidate will have Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority. OUR BENEFITS Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants Flexible working: available upon request, subject to operational requirements Part-time and job share opportunities  - all our full time vacancies are open to job share unless otherwise stated A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues Discounted health and fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union   HOW TO APPLY All applications must be made on online - please visit   https://bit.ly/45Yo0Ke   For an informal discussion about this role please contact Name Matt Canterford Job Title Assistant Director and Chief Technology Officer Phone Number 07706 349657 Email matt.canterford@stevenage.gov.uk Closing date for receipt of applications : 26 June 2023 Interviews will be held the week commencing:   3 July 2023   Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date   Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by  Hertfordshire Safeguarding Adults Board   Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities          

3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure) £44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision. As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment A strong understanding of Microsoft Windows operating system technologies A strong understanding of virtualised server and desktop provision A strong understanding of cloud-based infrastructure An excellent all-round ICT support understanding working as part of a busy team Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696 For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344. The closing date for completed applications is midnight Sunday 23rd April 2023 . Interviews will be held week commencing 1st May 2023 . There may be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours however you may occasionally need to work beyond normal office hours.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours Family friendly policies Free car parking Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations Employee discount scheme Employee support networks Ongoing training and development opportunities Eligibility to join the Local Government Pension Scheme   We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.

Could you be our next  IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.    IT Technician £27,000 - £34,000 per year (DOE) Car Allowance Full Time, Permanent Role Must Have Existing IT Knowledge (IPv4, VLANS etc) Stoke-on-Trent, ST7 3RA Please note: Applicants must be eligible to work in the UK At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.  Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector. Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground. The Role A wonderful opportunity has just arisen for the right individual to take on a highly rewarding  Technician  role within the company. You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include: Troubleshooting computer hardware and software issues. Maintaining a log of all support provided. Installing new hardware and software. Providing telephone/remote support. Completion and preparation of all site paperwork. The Ideal Candidate As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below: Microsoft Server. Windows 10. Active Directory Virtualistation Software. Wi-Fi configuration and management. Switch installation and configuration. IPv4. VLANS. SharePoint Benefits Don’t miss this fantastic opportunity to develop your IT career. We can offer: 32 days holiday. Laptop. Phone or monthly contribution to own sim costs (usually £10). Car allowance. Fuel cost expenses. Please note:  a full DBS check will be carried out for this role How to apply If you have the skills and experience required for this  Technician  position, click “apply” or send your CV to info@ictn.co.uk and  check your inbox for an email providing more information  on how to tailor your application and provide a cover letter or any supporting documents. You must be eligible to work in the UK. Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.   

Permanent | Full-time | All-year Round (52 weeks per year)  Starting Salary c.£30,000 per annum depending on skills, knowledge and experience The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department. The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems. A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports. This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’. Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards. Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.  We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.  Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.  If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process. Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.