Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
20/12/2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
05/06/2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
10/03/2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Role: Network Manager Location: Manchester Salary: 45,000 - 50,000 DOE Model: Full-time, Permanent, On-site Are you an experienced IT professional with a passion for education and a proven track record in network management? We are seeking a skilled Network Manager to lead and develop our clients IT infrastructure across their Education Trust in Manchester. About the Role As their Network Manager, you will be responsible for overseeing the IT operations, ensuring robust network security, and delivering high-quality technical support to senior staff and students. You will maintain and develop their systems to support learning and operational efficiency. Key Responsibilities Oversee the daily IT operations, ensuring systems are secure, reliable, and run efficiently. Lead and manage IT department, providing direction and support to the team. Offer expert technical guidance and strategic insights to the Senior Leadership Team (SLT) to drive digital innovation and transformation. Plan, coordinate, and execute IT projects, including infrastructure enhancements, cloud-based solutions, and digital development initiatives. Foster a proactive and responsive IT support culture, ensuring the needs of both staff and students are met effectively. About You 5+ years' experience in an IT management role, ideally within education or a similar environment. Strong technical expertise in networking, cybersecurity, cloud services, and server management. Experience with Microsoft 365, Active Directory, and virtualized environments. Proven ability to manage IT projects and budgets effectively. Strong leadership and team management skills. Excellent problem-solving abilities and a proactive approach to IT challenges. Why Join? Play a key role in shaping the digital future of the Education Trust. Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative working environment. How to Apply If you have the skills and experience to drive our IT strategy forward, we'd love to hear from you! Key Skills: Network Manager, IT Manager, Head of Networks, Head of IT, IT Network Manager, Cyber Security Manager, Infrastructure Manager, Head of Infrastructure, Network Team Lead In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
18/03/2025
Full time
Role: Network Manager Location: Manchester Salary: 45,000 - 50,000 DOE Model: Full-time, Permanent, On-site Are you an experienced IT professional with a passion for education and a proven track record in network management? We are seeking a skilled Network Manager to lead and develop our clients IT infrastructure across their Education Trust in Manchester. About the Role As their Network Manager, you will be responsible for overseeing the IT operations, ensuring robust network security, and delivering high-quality technical support to senior staff and students. You will maintain and develop their systems to support learning and operational efficiency. Key Responsibilities Oversee the daily IT operations, ensuring systems are secure, reliable, and run efficiently. Lead and manage IT department, providing direction and support to the team. Offer expert technical guidance and strategic insights to the Senior Leadership Team (SLT) to drive digital innovation and transformation. Plan, coordinate, and execute IT projects, including infrastructure enhancements, cloud-based solutions, and digital development initiatives. Foster a proactive and responsive IT support culture, ensuring the needs of both staff and students are met effectively. About You 5+ years' experience in an IT management role, ideally within education or a similar environment. Strong technical expertise in networking, cybersecurity, cloud services, and server management. Experience with Microsoft 365, Active Directory, and virtualized environments. Proven ability to manage IT projects and budgets effectively. Strong leadership and team management skills. Excellent problem-solving abilities and a proactive approach to IT challenges. Why Join? Play a key role in shaping the digital future of the Education Trust. Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative working environment. How to Apply If you have the skills and experience to drive our IT strategy forward, we'd love to hear from you! Key Skills: Network Manager, IT Manager, Head of Networks, Head of IT, IT Network Manager, Cyber Security Manager, Infrastructure Manager, Head of Infrastructure, Network Team Lead In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Payroll Specialist Location: Belfast Salary: Competitive Drive global financial success with this dynamic Payroll Spcialist role! Join a leading financial technology company that powers the global banking and trading sector with cutting-edge services in networking, cloud, security, and AI. With offices spanning New York, London, Singapore, and beyond, this is your chance to work with a forward-thinking team at the forefront of fintech innovation. The Role As a Payroll Specialist , you ll oversee the accurate and timely processing of global payroll, ensuring compliance and efficiency across multiple regions. You ll collaborate with HR and finance teams to deliver exceptional service and provide key insights through payroll analytics. Responsibilities: Process accurate and timely payroll, including salaries, bonuses, and deductions. Maintain and update employee payroll records, from new hires to terminations. Prepare payroll reports for senior management and stakeholders. Address payroll-related queries and resolve discrepancies efficiently. Ensure compliance with global payroll regulations and tax laws. About You: 5 10 years experience in a Payroll Coordinator/Manager role. Proficient in payroll systems like Sage/Intact Software. Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables). Exceptional attention to detail and organizational skills. Strong interpersonal and communication skills. Why Join Us? This is a fantastic opportunity to work in a fast-paced, collaborative environment with a company that values growth and innovation. You ll enjoy: A competitive salary with bonus incentives and benefits. Career development opportunities with professional training. A global, hybrid working model offering flexibility. Opportunities for international travel and exposure to diverse cultures. Ready to make an impact? If you re a detail-oriented professional eager to grow with a global fintech leader, apply now to become our next Payroll Specialist !
17/03/2025
Full time
Payroll Specialist Location: Belfast Salary: Competitive Drive global financial success with this dynamic Payroll Spcialist role! Join a leading financial technology company that powers the global banking and trading sector with cutting-edge services in networking, cloud, security, and AI. With offices spanning New York, London, Singapore, and beyond, this is your chance to work with a forward-thinking team at the forefront of fintech innovation. The Role As a Payroll Specialist , you ll oversee the accurate and timely processing of global payroll, ensuring compliance and efficiency across multiple regions. You ll collaborate with HR and finance teams to deliver exceptional service and provide key insights through payroll analytics. Responsibilities: Process accurate and timely payroll, including salaries, bonuses, and deductions. Maintain and update employee payroll records, from new hires to terminations. Prepare payroll reports for senior management and stakeholders. Address payroll-related queries and resolve discrepancies efficiently. Ensure compliance with global payroll regulations and tax laws. About You: 5 10 years experience in a Payroll Coordinator/Manager role. Proficient in payroll systems like Sage/Intact Software. Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables). Exceptional attention to detail and organizational skills. Strong interpersonal and communication skills. Why Join Us? This is a fantastic opportunity to work in a fast-paced, collaborative environment with a company that values growth and innovation. You ll enjoy: A competitive salary with bonus incentives and benefits. Career development opportunities with professional training. A global, hybrid working model offering flexibility. Opportunities for international travel and exposure to diverse cultures. Ready to make an impact? If you re a detail-oriented professional eager to grow with a global fintech leader, apply now to become our next Payroll Specialist !
Head of Data and Technology Hybrid (3 days in Loughborough, 2 Working from home) You are a passionate advocate for exploiting data and technology to maximise organisational efficiency and effectiveness. At the Youth Sport Trust we are passionate about building a brighter future for young people by harnessing the power of sport to enhance wellbeing, build leadership and raise achievement. Join us and together we can create impact for good. Role Responsibilities: As Head of Data and Technology your remit will be to ensure the efficient and effective development and management of all data systems, information and IT across all the Charity s activities. Accountable for the effective planning and delivery of day-to-day operational services, you will collaborate with key stakeholders across the organisation to develop and implement our Data & Technology strategy to support our ambitions to be a more digital and data-driven charity. In addition to overseeing reliable and robust IT systems, you will build and deliver systems to provide high-quality analysis and business intelligence. You will manage relationships with supplier partners too. You will also identify and execute continuous improvement initiatives to make sure we continue to benefit from being a data and technology focused organisation. Critically, you will build a high performing team by inspiring and developing colleagues and encouraging a positive team culture. Requirements for the Head of Data and Technology: For this senior leadership role, you must have experience of leading Data & Technology teams to deliver excellent operational services, products, and projects. You will have a track record of delivering data and technology projects covering business critical requirements such as database management, CRM development and IT support, networks and infrastructure. Used to evaluating and continuously improving operational performance, you will be experienced in ensuring the technology environment is protected and resilient. You will be comfortable managing external suppliers too. You will alsohave an awareness of data architecture and data warehouse technologies. Your technical abilities will be complemented by strong interpersonal, communication and planning skills. You will be an effective project manager too. A leader by example, you will also be used to building high performing teams and comfortable working in a collaborative and matrix environment. As a member of the team, we guarantee you will feel very much part of our mission and will experience fun, challenge and fulfilment in your role. Our values underpin everything we do, and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2023 we were ranked one of the best charities and mid-sized companies to work for in the UK. If you are excited by the prospect of supporting millions of young people across the country to take part in more competitive school sport, we would like to hear from you. To apply please click the apply now button and complete an online application form. Additional Information: The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Youth Sport Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. Closing date : 31 March :59pm Interviews planned for 10 April 2025 in Loughborough. Registered charity number: (phone number removed)
17/03/2025
Full time
Head of Data and Technology Hybrid (3 days in Loughborough, 2 Working from home) You are a passionate advocate for exploiting data and technology to maximise organisational efficiency and effectiveness. At the Youth Sport Trust we are passionate about building a brighter future for young people by harnessing the power of sport to enhance wellbeing, build leadership and raise achievement. Join us and together we can create impact for good. Role Responsibilities: As Head of Data and Technology your remit will be to ensure the efficient and effective development and management of all data systems, information and IT across all the Charity s activities. Accountable for the effective planning and delivery of day-to-day operational services, you will collaborate with key stakeholders across the organisation to develop and implement our Data & Technology strategy to support our ambitions to be a more digital and data-driven charity. In addition to overseeing reliable and robust IT systems, you will build and deliver systems to provide high-quality analysis and business intelligence. You will manage relationships with supplier partners too. You will also identify and execute continuous improvement initiatives to make sure we continue to benefit from being a data and technology focused organisation. Critically, you will build a high performing team by inspiring and developing colleagues and encouraging a positive team culture. Requirements for the Head of Data and Technology: For this senior leadership role, you must have experience of leading Data & Technology teams to deliver excellent operational services, products, and projects. You will have a track record of delivering data and technology projects covering business critical requirements such as database management, CRM development and IT support, networks and infrastructure. Used to evaluating and continuously improving operational performance, you will be experienced in ensuring the technology environment is protected and resilient. You will be comfortable managing external suppliers too. You will alsohave an awareness of data architecture and data warehouse technologies. Your technical abilities will be complemented by strong interpersonal, communication and planning skills. You will be an effective project manager too. A leader by example, you will also be used to building high performing teams and comfortable working in a collaborative and matrix environment. As a member of the team, we guarantee you will feel very much part of our mission and will experience fun, challenge and fulfilment in your role. Our values underpin everything we do, and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2023 we were ranked one of the best charities and mid-sized companies to work for in the UK. If you are excited by the prospect of supporting millions of young people across the country to take part in more competitive school sport, we would like to hear from you. To apply please click the apply now button and complete an online application form. Additional Information: The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Youth Sport Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. Closing date : 31 March :59pm Interviews planned for 10 April 2025 in Loughborough. Registered charity number: (phone number removed)
Senior IT Operations Manager Permanent Leeds Hybrid Establish and maintain ownership of technology (Infrastructure & Applications) for all IT operational services under the remit of the function. Communicate with clients, stakeholders, and internal teams to provide updates on IT operational performance, issues, and improvements - briefing Leadership team and senior stakeholders as required Manage the IT operational teams to adhering to frameworks and best practices such as ITIL, DevOps, CIS and organizational standards. Establish, Mature, simplify, automate and enhance where possible all Operational Service processes including incidents, builds & security processes. Prepare and present reports on service metrics, performance trends, and improvement initiatives. Champions operational involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Provides strategic direction and oversight for the full life cycle of IT systems (ALM), working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by operations could drive efficiency. Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Working closely with the Senior IT Platform Manager, ensure services, tools, skills and people work in a matrixed way to ensure technology such as storage/compute provisioning and network services, applications, middleware and cloud services can be consumed by the platform team and IT delivery squads Act as a trusted advisor to leaders, providing strategic guidance on IT service delivery matters as required Setup and manage relationships with third-party service providers which could include outsourced services to ensure they are delivered in line with contracts and expectations. Negotiate contracts and service agreements to optimize value and ensure alignment with business needs. Drive the continuous improvement of IT services through the identification and implementation of best practices. Leverage data and feedback to identify opportunities for innovation and process enhancements Foster a positive work environment that encourages collaboration, innovation, and high performance Undertaking other duties and tasks that from time to time may be allocated to the role holder that are appropriate to the level or role.
17/03/2025
Full time
Senior IT Operations Manager Permanent Leeds Hybrid Establish and maintain ownership of technology (Infrastructure & Applications) for all IT operational services under the remit of the function. Communicate with clients, stakeholders, and internal teams to provide updates on IT operational performance, issues, and improvements - briefing Leadership team and senior stakeholders as required Manage the IT operational teams to adhering to frameworks and best practices such as ITIL, DevOps, CIS and organizational standards. Establish, Mature, simplify, automate and enhance where possible all Operational Service processes including incidents, builds & security processes. Prepare and present reports on service metrics, performance trends, and improvement initiatives. Champions operational involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Provides strategic direction and oversight for the full life cycle of IT systems (ALM), working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by operations could drive efficiency. Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results. Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required. Working closely with the Senior IT Platform Manager, ensure services, tools, skills and people work in a matrixed way to ensure technology such as storage/compute provisioning and network services, applications, middleware and cloud services can be consumed by the platform team and IT delivery squads Act as a trusted advisor to leaders, providing strategic guidance on IT service delivery matters as required Setup and manage relationships with third-party service providers which could include outsourced services to ensure they are delivered in line with contracts and expectations. Negotiate contracts and service agreements to optimize value and ensure alignment with business needs. Drive the continuous improvement of IT services through the identification and implementation of best practices. Leverage data and feedback to identify opportunities for innovation and process enhancements Foster a positive work environment that encourages collaboration, innovation, and high performance Undertaking other duties and tasks that from time to time may be allocated to the role holder that are appropriate to the level or role.
Job Description: We are seeking an experienced Lead Data Platform Engineer to join our team and take on a crucial role in managing a group of talented engineers. As the Lead Data Platform Engineer, you will be responsible for overseeing data platform engineering and core toolsets, with a focus on Azure infrastructure as code. You will ensure the reliability, scalability, and performance of our data infrastructure while playing a pivotal part in shaping our data ecosystem and driving innovation within our organisation. This is an exciting opportunity for a seasoned data engineer or advanced analytics engineer to step into a leadership role, shape our data infrastructure, and drive innovation in a dynamic and collaborative environment. If you are a passionate data engineer with strong leadership skills and expertise in Azure, we encourage you to apply and be a part of our dedicated global team of talented professionals and make a real impact on our Petcare data and analytics platform and make a better world for pets. What are we looking for? Bachelor's or Master's degree in Computer Science, Information Technology, or a related field or equivalent experience. Experience in leading technical engineering teams and delivering and owning objectives. Proven experience in data platform engineering, including the design, development, and optimisation of data infrastructure. Strong leadership and management skills, with the ability to lead and mentor a team of engineers effectively. Proficiency in programming languages such as Python, Java, or Scala. Expertise in Azure cloud services and infrastructure as code (e.g., Azure Resource Manager templates, Terraform). Strong understanding of data platform KPIs and accountability for delivering measurable outcomes. Experience working in a product-based approach within specific technical domains and as part of a wider team. Nice-to-Haves: Knowledge of the Inner Source paradigm and way of working. Experience with containerisation and orchestration technologies (e.g., Docker, Kubernetes). AI platform experience (enabling models and deployment) Knowledge of cloud technologies and virtual networking. Familiarity with other cloud platforms (AWS, Google Cloud). Key Responsibilities: Strategic Leadership: Define and own the data platform strategy and roadmap for the technical domains, aligned with the overall Petcare data and analytics platform strategy and Petcare strategy. Ensure inner sourcing of platform capabilities across all divisions and regions, fostering reuse and collaboration. Track and optimise the work done by the platform engineers within your domain. Platform Delivery & Evolution (within your domain): Lead the delivery of platform capabilities, ensuring scalability, performance, and security. Being "hands on" as needed. Drive the yearly plans for the domain, ensuring alignment with the wider Petcare strategic goals. Collaborate with the Engineering Director and other domain leads, and architects to maintain alignment and productivity. Stakeholder Management: Along with other senior members of the team partner with D&A Leaders, engineering leads, analytics product leads, and data science leads across all divisions and regions to ensure platform capabilities meet the needs of Petcare globally. Collaborate across a complex and occasionally ambiguous Digital Technology organisation structure, using influence to achieve alignment and strategic outcomes. Act as the key point of contact for the domain's platform KPIs, ensuring alignment on cost management, innovation, risk reduction, and value enablement at scale, while reporting progress and outcomes to senior leadership up to the CDO. Governance & Accountability: Establish strong governance processes to ensure alignment of platform capabilities across divisions What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/03/2025
Full time
Job Description: We are seeking an experienced Lead Data Platform Engineer to join our team and take on a crucial role in managing a group of talented engineers. As the Lead Data Platform Engineer, you will be responsible for overseeing data platform engineering and core toolsets, with a focus on Azure infrastructure as code. You will ensure the reliability, scalability, and performance of our data infrastructure while playing a pivotal part in shaping our data ecosystem and driving innovation within our organisation. This is an exciting opportunity for a seasoned data engineer or advanced analytics engineer to step into a leadership role, shape our data infrastructure, and drive innovation in a dynamic and collaborative environment. If you are a passionate data engineer with strong leadership skills and expertise in Azure, we encourage you to apply and be a part of our dedicated global team of talented professionals and make a real impact on our Petcare data and analytics platform and make a better world for pets. What are we looking for? Bachelor's or Master's degree in Computer Science, Information Technology, or a related field or equivalent experience. Experience in leading technical engineering teams and delivering and owning objectives. Proven experience in data platform engineering, including the design, development, and optimisation of data infrastructure. Strong leadership and management skills, with the ability to lead and mentor a team of engineers effectively. Proficiency in programming languages such as Python, Java, or Scala. Expertise in Azure cloud services and infrastructure as code (e.g., Azure Resource Manager templates, Terraform). Strong understanding of data platform KPIs and accountability for delivering measurable outcomes. Experience working in a product-based approach within specific technical domains and as part of a wider team. Nice-to-Haves: Knowledge of the Inner Source paradigm and way of working. Experience with containerisation and orchestration technologies (e.g., Docker, Kubernetes). AI platform experience (enabling models and deployment) Knowledge of cloud technologies and virtual networking. Familiarity with other cloud platforms (AWS, Google Cloud). Key Responsibilities: Strategic Leadership: Define and own the data platform strategy and roadmap for the technical domains, aligned with the overall Petcare data and analytics platform strategy and Petcare strategy. Ensure inner sourcing of platform capabilities across all divisions and regions, fostering reuse and collaboration. Track and optimise the work done by the platform engineers within your domain. Platform Delivery & Evolution (within your domain): Lead the delivery of platform capabilities, ensuring scalability, performance, and security. Being "hands on" as needed. Drive the yearly plans for the domain, ensuring alignment with the wider Petcare strategic goals. Collaborate with the Engineering Director and other domain leads, and architects to maintain alignment and productivity. Stakeholder Management: Along with other senior members of the team partner with D&A Leaders, engineering leads, analytics product leads, and data science leads across all divisions and regions to ensure platform capabilities meet the needs of Petcare globally. Collaborate across a complex and occasionally ambiguous Digital Technology organisation structure, using influence to achieve alignment and strategic outcomes. Act as the key point of contact for the domain's platform KPIs, ensuring alignment on cost management, innovation, risk reduction, and value enablement at scale, while reporting progress and outcomes to senior leadership up to the CDO. Governance & Accountability: Establish strong governance processes to ensure alignment of platform capabilities across divisions What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Foster + Partners Technical Resolution Manager London, Battersea Permanent Foster + Partners is a global studio for architecture, engineering, urban and landscape design, rooted in sustainability. Responsibilities: Oversee the day-to-day operations of the EOC, ensuring proactive monitoring and efficient resolution of technical incidents. Manage the EOC function, including setting priorities, defining processes, and ensuring 24/7 operational coverage (if required). Develop and maintain monitoring tools, dashboards, and automated alerting systems to detect and address issues promptly. Incident and Problem Management: Serve as the highest escalation point for critical IT incidents, providing hands-on resolution and expert guidance. Conduct root cause analysis (RCA) for recurring problems and implement long-term solutions to prevent reoccurrence. Coordinate with internal and external teams during major outages or incidents to ensure swift recovery. Operational Excellence and Service Improvement: Identify areas for improvement in IT operations, driving initiatives that enhance performance, reliability, and user satisfaction. Define and track service-level agreements (SLAs) and key performance indicators (KPIs), ensuring adherence to organisational standards. Collaborate with stakeholders to align IT operational strategies with business objectives. T Technical Expertise and Leadership: Provide advanced technical support and act as a subject matter expert (SME) for infrastructure, applications, and network issues. Lead the implementation of new technologies, monitoring tools, and operational workflows in the EOC. Partner with IT teams on the design and deployment of new systems, ensuring smooth integration and operability. Vendor and Stakeholder Management: Manage relationships with external vendors to ensure timely delivery of services and support. Act as a liaison between technical teams and business units, ensuring clear communication and alignment on priorities. Reporting and Analytics: o Produce regular reports on incident trends, system performance, and EOC activities for senior management. Use data-driven insights to recommend operational changes and optimise processes. Skills: Extensive experience in incident, problem, and change management within complex IT environments. Strong understanding of IT monitoring tools, such as SolarWinds, Logic Monitor, etc. Demonstrated ability to troubleshoot and resolve complex technical issues across infrastructure, applications, and networks. Excellent communication and stakeholder management skills, with the ability to convey technical concepts in business language. Hands-on expertise with ITIL processes and operational best practices. Analytical and detail-oriented, with a problem-solving mindset. Focus on continuous improvement. Strong leadership qualities, capable of managing teams under pressure. Collaborative and approachable, fostering positive relationships with stakeholders. In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus
17/03/2025
Full time
Foster + Partners Technical Resolution Manager London, Battersea Permanent Foster + Partners is a global studio for architecture, engineering, urban and landscape design, rooted in sustainability. Responsibilities: Oversee the day-to-day operations of the EOC, ensuring proactive monitoring and efficient resolution of technical incidents. Manage the EOC function, including setting priorities, defining processes, and ensuring 24/7 operational coverage (if required). Develop and maintain monitoring tools, dashboards, and automated alerting systems to detect and address issues promptly. Incident and Problem Management: Serve as the highest escalation point for critical IT incidents, providing hands-on resolution and expert guidance. Conduct root cause analysis (RCA) for recurring problems and implement long-term solutions to prevent reoccurrence. Coordinate with internal and external teams during major outages or incidents to ensure swift recovery. Operational Excellence and Service Improvement: Identify areas for improvement in IT operations, driving initiatives that enhance performance, reliability, and user satisfaction. Define and track service-level agreements (SLAs) and key performance indicators (KPIs), ensuring adherence to organisational standards. Collaborate with stakeholders to align IT operational strategies with business objectives. T Technical Expertise and Leadership: Provide advanced technical support and act as a subject matter expert (SME) for infrastructure, applications, and network issues. Lead the implementation of new technologies, monitoring tools, and operational workflows in the EOC. Partner with IT teams on the design and deployment of new systems, ensuring smooth integration and operability. Vendor and Stakeholder Management: Manage relationships with external vendors to ensure timely delivery of services and support. Act as a liaison between technical teams and business units, ensuring clear communication and alignment on priorities. Reporting and Analytics: o Produce regular reports on incident trends, system performance, and EOC activities for senior management. Use data-driven insights to recommend operational changes and optimise processes. Skills: Extensive experience in incident, problem, and change management within complex IT environments. Strong understanding of IT monitoring tools, such as SolarWinds, Logic Monitor, etc. Demonstrated ability to troubleshoot and resolve complex technical issues across infrastructure, applications, and networks. Excellent communication and stakeholder management skills, with the ability to convey technical concepts in business language. Hands-on expertise with ITIL processes and operational best practices. Analytical and detail-oriented, with a problem-solving mindset. Focus on continuous improvement. Strong leadership qualities, capable of managing teams under pressure. Collaborative and approachable, fostering positive relationships with stakeholders. In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/03/2025
Full time
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/03/2025
Full time
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Your new company This multi-academy trust has over 30 schools as part of the trust, with a strong concentration of these in the North West and the trust has approached Hays looking to appoint a Senior IT Engineer at a secondary school in the Greater Manchester area (Walkden). The successful candidate will become part of the central IT team, whilst also being an integral part of the support staff team on site at the school. The trust has an excellent reputation, following growth and positive results over a number of years, and the IT team has gone through a successful transformation and now consists of around 30 IT specialists. This secondary school has an OFSTED rating of good, also with an excellent reputation due to high performance and the strong focus they have on raising standards across the school. Your new role Reporting to the Regional IT Manager, you will become an integral part of the central IT team and support team on site, where you will work with other IT specialists on site to provide a high level of IT support to staff and pupils. As Senior IT Engineer, you will be the most senior member of IT staff on site and will therefore work closely with more junior members of staff to train, mentor and support. As a team, you are responsible for maintaining the hardware and software utilised on-site, assisting and training on the use of new IT equipment on-site and ensuring all equipment is accessible to all end users. Technical support will include the setting up/installation of new equipment, software upgrades and ensuring all IT is in line with security policies. From a server/networking and cloud perspective, you will be responsible for maintaining standard network cabling, performing basic diagnostic and recovery routines and configuring networks and connecting to the relevant servers. From a maintenance perspective, this will involve working closely with other leaders around the website, management information systems, AV equipment and other education-specific technologies. What you'll need to succeed In order to be successful in securing this position, you will possess significant IT experience working in the education sector providing on-site support to end users, ensuring a high level of support. Experience working with Google classroom and with a wider IT team in a school, college or trust would also be beneficial. You will be passionate about working in the education sector with the drive to deliver an excellent service to end users, working well as part of a wider IT team. What you'll get in return In return, you will be paid a competitive salary of between 37,000 and 40,000 and will join a supportive central IT team, also being supported by support staff on site and other IT professionals at the school. You will gain access to the attractive benefits package which includes 31 days holiday (plus bank), a 1500 retention bonus, 30% retailer discounts and various other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
17/03/2025
Full time
Your new company This multi-academy trust has over 30 schools as part of the trust, with a strong concentration of these in the North West and the trust has approached Hays looking to appoint a Senior IT Engineer at a secondary school in the Greater Manchester area (Walkden). The successful candidate will become part of the central IT team, whilst also being an integral part of the support staff team on site at the school. The trust has an excellent reputation, following growth and positive results over a number of years, and the IT team has gone through a successful transformation and now consists of around 30 IT specialists. This secondary school has an OFSTED rating of good, also with an excellent reputation due to high performance and the strong focus they have on raising standards across the school. Your new role Reporting to the Regional IT Manager, you will become an integral part of the central IT team and support team on site, where you will work with other IT specialists on site to provide a high level of IT support to staff and pupils. As Senior IT Engineer, you will be the most senior member of IT staff on site and will therefore work closely with more junior members of staff to train, mentor and support. As a team, you are responsible for maintaining the hardware and software utilised on-site, assisting and training on the use of new IT equipment on-site and ensuring all equipment is accessible to all end users. Technical support will include the setting up/installation of new equipment, software upgrades and ensuring all IT is in line with security policies. From a server/networking and cloud perspective, you will be responsible for maintaining standard network cabling, performing basic diagnostic and recovery routines and configuring networks and connecting to the relevant servers. From a maintenance perspective, this will involve working closely with other leaders around the website, management information systems, AV equipment and other education-specific technologies. What you'll need to succeed In order to be successful in securing this position, you will possess significant IT experience working in the education sector providing on-site support to end users, ensuring a high level of support. Experience working with Google classroom and with a wider IT team in a school, college or trust would also be beneficial. You will be passionate about working in the education sector with the drive to deliver an excellent service to end users, working well as part of a wider IT team. What you'll get in return In return, you will be paid a competitive salary of between 37,000 and 40,000 and will join a supportive central IT team, also being supported by support staff on site and other IT professionals at the school. You will gain access to the attractive benefits package which includes 31 days holiday (plus bank), a 1500 retention bonus, 30% retailer discounts and various other benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
17/03/2025
Full time
Job Description: We are searching for an experienced Digital professional to build trusted relationships with the Cluster leadership teams, to understand market objectives and how technology can foster our strategy. The PNE Cluster Sr Lead will work in partnerships with functional leaders and Digital Technology teams in the region(s) to define and deliver a Digital Technology strategic roadmap that supports the market and regional ambition. What are we looking for? Bachelor's degree or equivalent in Information Systems, Computer Science Proven track record of delivering results in two or more of the following three areas: Senior Stakeholder Management, Digital Technology Strategy, Program Strong consultative skills, problem analysis, negotiating, and influencing skills, 8+ years of experience in relevant business (IT or business function), Strong project management skills with familiarity with a variety of tools and techniques Able to evaluate technology and process alternatives, Excellent written and verbal skills as well as high interpersonal skills, Must be customer focused with demonstrated ability to form a productive relationship with a wide constituency, including business leaders, IT personnel, and project leaders. What will be your key responsibilities? Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve Pet Nutrition Europe objectives. Engaged with key PNE Cluster and regional teams to understand their strategy and problems and determine how to improve business performance through applying technology. Define the Digital Technology strategic roadmap for the PNE Cluster that supports cluster, market and regional objectives. Lead the PNE Cluster digital technology Governance meetings to align strategy, prioritize investment and unlock challenges. Ensures the implementation of company policies and guidelines in alignment with local legal requirements, cultural specifics, and business practices. Collaborates with business sponsors and managers to create clear outcomes, project scope, approach, and business case for each project/program in his area. Monitors the progression of projects through the delivery phase, working with deployment and Digital Technology teams to ensure the realization of the benefits. Works with the Regional Program Office and the Delivery Leads to facilitate the project approval process with the Regional Steering Committee. Collaborates with Digital Technology Functional leaders in other regions/segments to determine if a solution exists and can be reused and to ensure minimal redundancy and overlaps. Constantly learn about the functional area inside and outside the organization. Network with external experts and vendors in the area to stay up to speed with digital trends and proactively push innovation in the region What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job title Information Security Risk Manager Location - Hybrid Job type: Permanent Ref 486 Business Support/PMO Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. The role of Information Security Manager is a key role within our security team and to qualify for this you will need to demonstrate your experience in a similar role. You will have a background that includes ISO(Apply online only) and 27017, you will be an SME for all things Security Risk and will have in-depth experience of development, delivery and maintenance of security policies, standards and architectural Patterns. What you'll do: - Provides Risk Management SME advice and guidance to Telent stakeholders, projects and where required Telent customers. - Provide Security risk assessments at business, technical architecture and process levels. - Delivers short- & long-term Cyber Security Assurance roadmaps under the direction of the CISO. - Development, delivery and maintenance of telent Security standards, policies and architectural patterns (in accordance with HMG, NCSC, CNI, NIST and ISO). - Be the SME on ISO 27001 Information Security Management System Implementation and Audit procedures. - Provides governance for information security management throughout the company and where required across services provided by our partner Cyro. - Establish, assess and report information security threat and response levels for Telent's information system assets and infrastructure in conjunction with security intelligence partners. - Presentation of security approach and designs to senior management, clients and accreditors - Provides Policies and Architectural patterns for telent wide Cyber Security - Where needed maintains key relationships with HMG authorities. - Supports on Certification of all telent required standards i.e. ISO27001 / 22301/ 27017 and other ISO standards as required. Who you are: Key requirements: - Demonstrable experience in a Senior Security Risk advisory and/or Security Assurance role, with a clear understanding of the challenges of Security Risk Management Security Architectures, Cloud Infrastructures, Network Architectures, security & implementation. Relevant accreditations such as: - CCP (SIRA and Security Architect) at senior levels - Security Risk Management ISO27005, 31000, /10 expertise - Lead ISO27001K Auditor or Implementor - Technical background knowledge of Networking, infrastructures, data centre deployments and Application landscapes. - Demonstrable experience in security controls frameworks such as ISO 27001/ 5 k, NCSC, NIST, SANs and other related cyber security maturity models. - Evidence of continual professional development in the areas of IT and cyber security. - Clear understanding Cyber need for business benefits. - Excellent communication and presentation skills - Commercial awareness What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: - BEN1 Vehicle - Employee only medical - 34 days holiday, including public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed
15/03/2025
Full time
Job title Information Security Risk Manager Location - Hybrid Job type: Permanent Ref 486 Business Support/PMO Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. The role of Information Security Manager is a key role within our security team and to qualify for this you will need to demonstrate your experience in a similar role. You will have a background that includes ISO(Apply online only) and 27017, you will be an SME for all things Security Risk and will have in-depth experience of development, delivery and maintenance of security policies, standards and architectural Patterns. What you'll do: - Provides Risk Management SME advice and guidance to Telent stakeholders, projects and where required Telent customers. - Provide Security risk assessments at business, technical architecture and process levels. - Delivers short- & long-term Cyber Security Assurance roadmaps under the direction of the CISO. - Development, delivery and maintenance of telent Security standards, policies and architectural patterns (in accordance with HMG, NCSC, CNI, NIST and ISO). - Be the SME on ISO 27001 Information Security Management System Implementation and Audit procedures. - Provides governance for information security management throughout the company and where required across services provided by our partner Cyro. - Establish, assess and report information security threat and response levels for Telent's information system assets and infrastructure in conjunction with security intelligence partners. - Presentation of security approach and designs to senior management, clients and accreditors - Provides Policies and Architectural patterns for telent wide Cyber Security - Where needed maintains key relationships with HMG authorities. - Supports on Certification of all telent required standards i.e. ISO27001 / 22301/ 27017 and other ISO standards as required. Who you are: Key requirements: - Demonstrable experience in a Senior Security Risk advisory and/or Security Assurance role, with a clear understanding of the challenges of Security Risk Management Security Architectures, Cloud Infrastructures, Network Architectures, security & implementation. Relevant accreditations such as: - CCP (SIRA and Security Architect) at senior levels - Security Risk Management ISO27005, 31000, /10 expertise - Lead ISO27001K Auditor or Implementor - Technical background knowledge of Networking, infrastructures, data centre deployments and Application landscapes. - Demonstrable experience in security controls frameworks such as ISO 27001/ 5 k, NCSC, NIST, SANs and other related cyber security maturity models. - Evidence of continual professional development in the areas of IT and cyber security. - Clear understanding Cyber need for business benefits. - Excellent communication and presentation skills - Commercial awareness What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: - BEN1 Vehicle - Employee only medical - 34 days holiday, including public holidays, plus the option to buy or sell five days each year - Company pension scheme - A range of family friendly policies - Occupational health support and wellbeing Portal - Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: - Be Inclusive - Take Responsibility - Collaborate - Be Customer-focussed
We are looking for a highly organised and data-driven digital portfolio manager to oversee the delivery of digital initiatives across multiple squads within the digital team. You will provide visibility on portfolio health, track squad and overall portfolio performance against key KPIs, ensure dependencies are acknowledged and managed, and oversee budget alignment with business outcomes. Working closely with digital leads, product managers, and senior digital stakeholders, you will ensure that digital initiatives remain on track, deliver measurable value, and align with strategic priorities. Here's a taste of what you'll be doing: Build, share and report on digital performance dashboards: Ensure senior stakeholders have visibility into key metrics and performance trends. Delivery oversight: Monitor and report on the progress of digital initiatives across squads, ensuring timely delivery and alignment with business goals. Performance monitoring: Track squad health and performance across KPIs such as delivery cadence, velocity, and business impact, ensuring transparency for senior stakeholders. Strategic goals & OKRs alignment: Ensure digital initiatives align with company strategy and contribute towards achieving key business goals. Value tracking & reporting: Provide senior leadership with clear insights into the impact of digital initiatives, ensuring a focus on measurable outcomes. Are we the perfect match? Dependency management: Ensure cross-team dependencies are acknowledged, tracked, and addressed within squads and other functions. Risk management: Proactively identify, track, and escalate risks that could impact digital delivery, ensuring mitigation strategies are in place. Governance & compliance: Oversee adherence to governance, regulatory, and compliance requirements, ensuring product managers check and address them. Cross-team collaboration: Facilitate knowledge sharing and collaboration between squads to improve efficiency and effectiveness. Continuous improvement: Use data-driven insights to drive improvements in digital delivery processes and ways of working. Stakeholder engagement: Engage with senior leaders and cross-functional teams to ensure alignment and support for digital priorities. Lessons learned: Ensure that learnings from past initiatives are captured and applied to improve future digital delivery. It would be great if you had: Strong experience in digital portfolio, programme, or senior project management roles within a fast-paced digital environment. Experience working in the energy sector or similar regulated industries. Deep understanding of agile methodologies and working with multiple squads in a digital setting. Proven ability to track and report on digital delivery performance using KPIs and data-driven insights. Experience overseeing budgets and ensuring financial alignment with digital outcomes. Strong risk management skills, with the ability to proactively identify and escalate potential issues. Excellent stakeholder management and communication skills, with experience engaging senior leadership. Ability to foster collaboration and knowledge sharing across teams. Experience with governance, compliance, and regulatory considerations in digital delivery. Data-driven mindset with experience using tools like Tableau, Jira, or Asana to track delivery performance. Proactive and results-driven, with a strong ability to turn insights into action. Highly organised, with the ability to manage multiple priorities in a fast-paced environment. Strong analytical skills and attention to detail. Ability to translate complex data into clear, actionable insights for stakeholders. Resilient and adaptable, able to thrive in a constantly evolving business landscape. Here's what else you need to know: Role may close earlier due to high applications We'll have regular team socials and lively team chats Competitive salary Location - London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB ) - with travel to our other sites when required. Working environment: Flexible hybrid working - with 2 days per week in the office preferred. Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance. The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
14/03/2025
Full time
We are looking for a highly organised and data-driven digital portfolio manager to oversee the delivery of digital initiatives across multiple squads within the digital team. You will provide visibility on portfolio health, track squad and overall portfolio performance against key KPIs, ensure dependencies are acknowledged and managed, and oversee budget alignment with business outcomes. Working closely with digital leads, product managers, and senior digital stakeholders, you will ensure that digital initiatives remain on track, deliver measurable value, and align with strategic priorities. Here's a taste of what you'll be doing: Build, share and report on digital performance dashboards: Ensure senior stakeholders have visibility into key metrics and performance trends. Delivery oversight: Monitor and report on the progress of digital initiatives across squads, ensuring timely delivery and alignment with business goals. Performance monitoring: Track squad health and performance across KPIs such as delivery cadence, velocity, and business impact, ensuring transparency for senior stakeholders. Strategic goals & OKRs alignment: Ensure digital initiatives align with company strategy and contribute towards achieving key business goals. Value tracking & reporting: Provide senior leadership with clear insights into the impact of digital initiatives, ensuring a focus on measurable outcomes. Are we the perfect match? Dependency management: Ensure cross-team dependencies are acknowledged, tracked, and addressed within squads and other functions. Risk management: Proactively identify, track, and escalate risks that could impact digital delivery, ensuring mitigation strategies are in place. Governance & compliance: Oversee adherence to governance, regulatory, and compliance requirements, ensuring product managers check and address them. Cross-team collaboration: Facilitate knowledge sharing and collaboration between squads to improve efficiency and effectiveness. Continuous improvement: Use data-driven insights to drive improvements in digital delivery processes and ways of working. Stakeholder engagement: Engage with senior leaders and cross-functional teams to ensure alignment and support for digital priorities. Lessons learned: Ensure that learnings from past initiatives are captured and applied to improve future digital delivery. It would be great if you had: Strong experience in digital portfolio, programme, or senior project management roles within a fast-paced digital environment. Experience working in the energy sector or similar regulated industries. Deep understanding of agile methodologies and working with multiple squads in a digital setting. Proven ability to track and report on digital delivery performance using KPIs and data-driven insights. Experience overseeing budgets and ensuring financial alignment with digital outcomes. Strong risk management skills, with the ability to proactively identify and escalate potential issues. Excellent stakeholder management and communication skills, with experience engaging senior leadership. Ability to foster collaboration and knowledge sharing across teams. Experience with governance, compliance, and regulatory considerations in digital delivery. Data-driven mindset with experience using tools like Tableau, Jira, or Asana to track delivery performance. Proactive and results-driven, with a strong ability to turn insights into action. Highly organised, with the ability to manage multiple priorities in a fast-paced environment. Strong analytical skills and attention to detail. Ability to translate complex data into clear, actionable insights for stakeholders. Resilient and adaptable, able to thrive in a constantly evolving business landscape. Here's what else you need to know: Role may close earlier due to high applications We'll have regular team socials and lively team chats Competitive salary Location - London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB ) - with travel to our other sites when required. Working environment: Flexible hybrid working - with 2 days per week in the office preferred. Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. 26 days holiday plus bank holidays each year - this includes a guaranteed day off for your birthday if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance. The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
The Team is responsible for supporting ORRs objectives of holding infrastructure managers such as Network Rail and HS1 to account for asset management and engineering outcomes associated with signalling, telecommunications, power and electrification. The engineering experts within the team provide guidance and advice to internal and external stakeholders and fulfil a leading role in assessing requests for authorisation of infrastructure in accordance with Interoperability Regulations. Job Purpose Reporting to the Deputy Director of Engineering and Asset Management this is a senior management post leading a team of train control systems experts including signalling, telecommunications, together with, power and electrification engineers in support of Office of Rail and Road's holding to account of Network Rail and HS1. Your key responsibilities, although not exhaustive, will include: the economic assessment of business plans presented for signalling (both digital and conventional), telecommunications, power and electrical infrastructure holding infrastructure managers to account against the delivery of determined targets as part of a periodic review process assess the capability of infrastructure managers to ensure licence conditions are met, e.g. adherence to best practice to lead development of own team experts and to set smart objectives in alignment with ORR corporate aims represent ORR at industry committees and technical leadership groups provide technical support and advice to all ORR departments, particularly economists and safety inspectorate. be a promoter of best practice and challenge infrastructure managers to secure best value for taxpayers and attain optimal train performance lead a team of experts in the assessment of the applications for authorisation to enter into service modified and new infrastructure in accordance with interoperability regulations to hold regular periodic meetings with professional heads within Network Rail and HS1 as part of holding to account to regularly engage with Dft to advise on business planning and delivery of digital railway programmes such as ETCS and FRMCS to regularly review asset management planning and critically assess reporting of renewals programmes and service affecting asset failures trends. encourage collaboration of key industry stakeholders for continuous improvement and realisation of innovation and technology adoption such as digital signalling. Skills Required Significant signalling experience with an appreciation of the disciplines of telecommunications and electrical power associated with railway infrastructure and operations. Experience of data analysis associated with the asset management of infrastructure Experience of operating at a senior level and engaging across multiple rail industry organisations An experienced team manager capable of transferring ORR corporate aims into tangible and smart team objectives Chartered signalling engineer, member of IRSE Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
14/03/2025
Full time
The Team is responsible for supporting ORRs objectives of holding infrastructure managers such as Network Rail and HS1 to account for asset management and engineering outcomes associated with signalling, telecommunications, power and electrification. The engineering experts within the team provide guidance and advice to internal and external stakeholders and fulfil a leading role in assessing requests for authorisation of infrastructure in accordance with Interoperability Regulations. Job Purpose Reporting to the Deputy Director of Engineering and Asset Management this is a senior management post leading a team of train control systems experts including signalling, telecommunications, together with, power and electrification engineers in support of Office of Rail and Road's holding to account of Network Rail and HS1. Your key responsibilities, although not exhaustive, will include: the economic assessment of business plans presented for signalling (both digital and conventional), telecommunications, power and electrical infrastructure holding infrastructure managers to account against the delivery of determined targets as part of a periodic review process assess the capability of infrastructure managers to ensure licence conditions are met, e.g. adherence to best practice to lead development of own team experts and to set smart objectives in alignment with ORR corporate aims represent ORR at industry committees and technical leadership groups provide technical support and advice to all ORR departments, particularly economists and safety inspectorate. be a promoter of best practice and challenge infrastructure managers to secure best value for taxpayers and attain optimal train performance lead a team of experts in the assessment of the applications for authorisation to enter into service modified and new infrastructure in accordance with interoperability regulations to hold regular periodic meetings with professional heads within Network Rail and HS1 as part of holding to account to regularly engage with Dft to advise on business planning and delivery of digital railway programmes such as ETCS and FRMCS to regularly review asset management planning and critically assess reporting of renewals programmes and service affecting asset failures trends. encourage collaboration of key industry stakeholders for continuous improvement and realisation of innovation and technology adoption such as digital signalling. Skills Required Significant signalling experience with an appreciation of the disciplines of telecommunications and electrical power associated with railway infrastructure and operations. Experience of data analysis associated with the asset management of infrastructure Experience of operating at a senior level and engaging across multiple rail industry organisations An experienced team manager capable of transferring ORR corporate aims into tangible and smart team objectives Chartered signalling engineer, member of IRSE Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
IT Senior Desktop Support Location: London, SE11 Work Arrangement: On-premises An exceptional career opportunity awaits you to join a prestigious national institution renowned for its historical significance and cultural impact. This forward-thinking organisation offers a dynamic and inspiring work environment where your IT expertise will directly support the preservation and sharing of powerful historical narratives. With substantial recent investments in digital infrastructure, you'll join a passionate team using cutting-edge technology across multiple UK sites. Your work will maintain vital systems supporting culturally significant projects with global impact perfect for IT professionals seeking meaningful work in a purpose-driven environment. IT Senior Desktop Support Key Skills: We seek individuals with strong technical support knowledge, particularly in first and second-line support for hybrid environments involving Azure, on-premises infrastructure, and Windows systems. We are keen to connect with IT helpdesk specialists, desktop support engineers, IT service desk professionals, and others experienced in providing exceptional IT customer service. To excel in this position, you must possess many of the following: 4+ years of proven experience working effectively within a multi-faceted technical environment Demonstrable experience of excellent customer relationship skills with a good "bedside manner." Experience providing customer support for networked user communities based on MS Windows. Experience managing complex support cases and acting as a Problem Manager. Ability to operate between Azure and on-premises environments, including AD and Intune. Experience with helpdesk systems (Ivanti experience would be advantageous). Capability in troubleshooting and diagnosing technical issues across various platforms. Experience supporting Windows desktop systems, laptops, and potentially Mac environments. All applicants must have good English communication skills, reside in the UK, and have the right to work. About the IT Senior Desktop Support position: You will be a crucial IT and AV Services team member, responsible for delivering exceptional service desk support across multiple UK locations. This is a key technical position focused on maintaining and supporting vital IT systems that enable the organisation's important work. Responsibilities include: Responding to user issues via phone, email, or chat and logging them into the ticketing system Providing expert technical knowledge on desktop operating systems, networks, and related technologies Managing complex support calls to successful resolution as a Problem Manager Supporting both Azure cloud and on-premises infrastructure Assisting with system monitoring, software updates, and security patching Developing and maintaining desktop system documentation to required standards Training users on IT systems and applications Introducing new technologies, including AI chatbots Deputising for the IT and AV Service Desktop Team Leader when required This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: To £40,000 Work Arrangement: On-premises Benefits Include: 25 days annual leave (increasing to 30 after 5 years) plus public holidays Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme Interest-free season ticket loans after three months of service Free entry to partner museum exhibitions Continuous professional development opportunities Enhanced maternity and paternity benefits linked to length of service Childcare vouchers Benenden Healthcare Society membership (subject to terms & conditions) Access to The Charity for Civil Servants Ride 2 Work Scheme For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.
14/03/2025
Full time
IT Senior Desktop Support Location: London, SE11 Work Arrangement: On-premises An exceptional career opportunity awaits you to join a prestigious national institution renowned for its historical significance and cultural impact. This forward-thinking organisation offers a dynamic and inspiring work environment where your IT expertise will directly support the preservation and sharing of powerful historical narratives. With substantial recent investments in digital infrastructure, you'll join a passionate team using cutting-edge technology across multiple UK sites. Your work will maintain vital systems supporting culturally significant projects with global impact perfect for IT professionals seeking meaningful work in a purpose-driven environment. IT Senior Desktop Support Key Skills: We seek individuals with strong technical support knowledge, particularly in first and second-line support for hybrid environments involving Azure, on-premises infrastructure, and Windows systems. We are keen to connect with IT helpdesk specialists, desktop support engineers, IT service desk professionals, and others experienced in providing exceptional IT customer service. To excel in this position, you must possess many of the following: 4+ years of proven experience working effectively within a multi-faceted technical environment Demonstrable experience of excellent customer relationship skills with a good "bedside manner." Experience providing customer support for networked user communities based on MS Windows. Experience managing complex support cases and acting as a Problem Manager. Ability to operate between Azure and on-premises environments, including AD and Intune. Experience with helpdesk systems (Ivanti experience would be advantageous). Capability in troubleshooting and diagnosing technical issues across various platforms. Experience supporting Windows desktop systems, laptops, and potentially Mac environments. All applicants must have good English communication skills, reside in the UK, and have the right to work. About the IT Senior Desktop Support position: You will be a crucial IT and AV Services team member, responsible for delivering exceptional service desk support across multiple UK locations. This is a key technical position focused on maintaining and supporting vital IT systems that enable the organisation's important work. Responsibilities include: Responding to user issues via phone, email, or chat and logging them into the ticketing system Providing expert technical knowledge on desktop operating systems, networks, and related technologies Managing complex support calls to successful resolution as a Problem Manager Supporting both Azure cloud and on-premises infrastructure Assisting with system monitoring, software updates, and security patching Developing and maintaining desktop system documentation to required standards Training users on IT systems and applications Introducing new technologies, including AI chatbots Deputising for the IT and AV Service Desktop Team Leader when required This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: To £40,000 Work Arrangement: On-premises Benefits Include: 25 days annual leave (increasing to 30 after 5 years) plus public holidays Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme Interest-free season ticket loans after three months of service Free entry to partner museum exhibitions Continuous professional development opportunities Enhanced maternity and paternity benefits linked to length of service Childcare vouchers Benenden Healthcare Society membership (subject to terms & conditions) Access to The Charity for Civil Servants Ride 2 Work Scheme For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.
Deputy Head of IT Systems Location: West London Job Type: Permanent, Full-time - Fully on site Salary: Up to 75,000 DOE Are you a passionate IT leader looking for your next challenge? We're seeking a Deputy Head of IT Systems to take a key role in managing and optimising our client's IT infrastructure, ensuring top-tier performance, security, and seamless service delivery. This is an exciting opportunity to step into a leadership role that blends technical expertise with strategic oversight in a fast-paced, evolving environment. This role is ideal for a hands-on IT leader who thrives in a dynamic setting, seamlessly balancing technical proficiency with managerial responsibility. While leadership and strategic vision are essential, we need someone who isn't afraid to dive into the technical side - troubleshooting, optimising systems, and driving innovation. This position demands a start-up mindset - someone who can lead, build, and execute with a deep understanding of infrastructure, cloud technologies, and security. If you're a proactive problem-solver with the technical acumen and leadership skills to make a real impact, we'd love to hear from you. What You'll Be Doing: Acting as second-in-command to the Head of IT Systems, supporting leadership and decision-making. Overseeing IT operations and support teams to ensure smooth service delivery and an excellent user experience. Monitoring system health, performance, and security, resolving issues proactively. Ensuring compliance with IT policies, security standards, and regulatory requirements. Managing vendor relationships and ensuring service levels are met. Supporting IT projects, collaborating with stakeholders to drive successful implementation. Analysing system performance data and identifying areas for improvement. Researching emerging technologies to drive innovation and continuous improvement. What We're Looking For: Essential Skills & Experience: Bachelor's degree in Computer Science, IT, or a related field. Strong experience in IT management or a senior technical role. Excellent knowledge of network management, server administration, cloud technologies (Azure), and IT security. Hands on coding experience Proven leadership skills with the ability to manage teams and prioritise workloads effectively. Strong problem-solving, analytical, and troubleshooting abilities. Outstanding communication skills to engage with both technical and non-technical stakeholders. Desirable Skills & Experience: Master's degree in a relevant field. Industry certifications (e.g., ITIL, PMP, CISSP). Why Apply? This is a leadership role where you'll have real impact and responsibility, shaping the future of IT within a dynamic and forward-thinking organisation. You'll be at the heart of exciting IT projects and innovations, working with cutting-edge technologies to drive efficiency and transformation. Our client believes in continuous learning, offering ongoing professional development and career growth opportunities to help you thrive. Plus, you'll be part of a collaborative and supportive team that values teamwork, innovation, and excellence. If you're looking for a role where you can make a difference, this is it! If you're ready to make a real difference, we'd love to hear from you! Apply now and be part of a team that's shaping the future of IT.
14/03/2025
Full time
Deputy Head of IT Systems Location: West London Job Type: Permanent, Full-time - Fully on site Salary: Up to 75,000 DOE Are you a passionate IT leader looking for your next challenge? We're seeking a Deputy Head of IT Systems to take a key role in managing and optimising our client's IT infrastructure, ensuring top-tier performance, security, and seamless service delivery. This is an exciting opportunity to step into a leadership role that blends technical expertise with strategic oversight in a fast-paced, evolving environment. This role is ideal for a hands-on IT leader who thrives in a dynamic setting, seamlessly balancing technical proficiency with managerial responsibility. While leadership and strategic vision are essential, we need someone who isn't afraid to dive into the technical side - troubleshooting, optimising systems, and driving innovation. This position demands a start-up mindset - someone who can lead, build, and execute with a deep understanding of infrastructure, cloud technologies, and security. If you're a proactive problem-solver with the technical acumen and leadership skills to make a real impact, we'd love to hear from you. What You'll Be Doing: Acting as second-in-command to the Head of IT Systems, supporting leadership and decision-making. Overseeing IT operations and support teams to ensure smooth service delivery and an excellent user experience. Monitoring system health, performance, and security, resolving issues proactively. Ensuring compliance with IT policies, security standards, and regulatory requirements. Managing vendor relationships and ensuring service levels are met. Supporting IT projects, collaborating with stakeholders to drive successful implementation. Analysing system performance data and identifying areas for improvement. Researching emerging technologies to drive innovation and continuous improvement. What We're Looking For: Essential Skills & Experience: Bachelor's degree in Computer Science, IT, or a related field. Strong experience in IT management or a senior technical role. Excellent knowledge of network management, server administration, cloud technologies (Azure), and IT security. Hands on coding experience Proven leadership skills with the ability to manage teams and prioritise workloads effectively. Strong problem-solving, analytical, and troubleshooting abilities. Outstanding communication skills to engage with both technical and non-technical stakeholders. Desirable Skills & Experience: Master's degree in a relevant field. Industry certifications (e.g., ITIL, PMP, CISSP). Why Apply? This is a leadership role where you'll have real impact and responsibility, shaping the future of IT within a dynamic and forward-thinking organisation. You'll be at the heart of exciting IT projects and innovations, working with cutting-edge technologies to drive efficiency and transformation. Our client believes in continuous learning, offering ongoing professional development and career growth opportunities to help you thrive. Plus, you'll be part of a collaborative and supportive team that values teamwork, innovation, and excellence. If you're looking for a role where you can make a difference, this is it! If you're ready to make a real difference, we'd love to hear from you! Apply now and be part of a team that's shaping the future of IT.
Business Development Manager - London - Hybrid My client, a global telco organisation are seeking a dynamic and results-driven Business Development Manager to join their team on a fixed term contract. This role is pivotal in developing new and existing business opportunities, managing customer relationships, and driving sales revenue to meet annual targets. You will be at the forefront of engaging corporate and international customers, delivering exceptional telecommunications and IT solutions, and fostering long-term partnerships. Key Objectives Develop and expand new and existing business opportunities. Generate new revenue streams to achieve annual sales quotas. Build and nurture customer relationships to ensure satisfaction and long-term partnerships. Manage key accounts and develop strategic business relationships with customers. Key Responsibilities Sales and Revenue Generation: Aggressively pursue leads to develop new revenue from corporate customers, meeting or exceeding annual quotas. Sales Cycle Management: Handle all stages of the sales cycle, including lead generation, proposal development, contract negotiation, and project implementation. Customer Relationship Management: Provide exceptional customer experience to develop long-term business opportunities. Market Intelligence: Provide competitive market feedback to ensure products remain relevant and competitive. Strategic Planning: Develop and execute annual strategic sales action plans and business forecasts. Solution Delivery: Propose tailored telecommunications and IT solutions based on client needs. Technical / Professional Skills Comprehensive knowledge of telecommunication networks, including voice, data, WAN, data center, and network infrastructure technologies. Expertise in ICT technologies and services, such as unified communications, video conferencing, IT security, network optimization, and cloud solutions. Strong understanding of managed services competition and the market landscape. Non-Technical / Soft Skills Self-driven, energetic, resourceful, and creative, with strong leadership capabilities. Ability to project a strong, positive image of self and the company. Key Result Areas (KPIs) Achieve or exceed assigned sales quotas. Ensure timely and accurate delivery of services and post-sales processes. Deliver customer presentations and proposals with a high success rate. Build and maintain strong relationships with key decision-makers at the senior management and director levels. Challenges This role requires a high degree of originality, creativity, and adaptability to tackle complex challenges such as: Navigating a competitive market to secure new business. Managing diverse customer requirements across geographies. Driving growth in a fast-paced, dynamic environment with evolving customer needs. The ideal candidate will have: Proven experience in business development, sales, or account management in telecommunications or IT. Exceptional communication and negotiation skills, with the ability to present solutions to senior leadership. A strong track record in achieving and exceeding sales targets. Strategic thinking and problem-solving abilities. Experience in working with international customers and managing cross-departmental collaboration. If this is of interest, please apply ASAP with your most recent CV. JOB REF: 19169
14/03/2025
Full time
Business Development Manager - London - Hybrid My client, a global telco organisation are seeking a dynamic and results-driven Business Development Manager to join their team on a fixed term contract. This role is pivotal in developing new and existing business opportunities, managing customer relationships, and driving sales revenue to meet annual targets. You will be at the forefront of engaging corporate and international customers, delivering exceptional telecommunications and IT solutions, and fostering long-term partnerships. Key Objectives Develop and expand new and existing business opportunities. Generate new revenue streams to achieve annual sales quotas. Build and nurture customer relationships to ensure satisfaction and long-term partnerships. Manage key accounts and develop strategic business relationships with customers. Key Responsibilities Sales and Revenue Generation: Aggressively pursue leads to develop new revenue from corporate customers, meeting or exceeding annual quotas. Sales Cycle Management: Handle all stages of the sales cycle, including lead generation, proposal development, contract negotiation, and project implementation. Customer Relationship Management: Provide exceptional customer experience to develop long-term business opportunities. Market Intelligence: Provide competitive market feedback to ensure products remain relevant and competitive. Strategic Planning: Develop and execute annual strategic sales action plans and business forecasts. Solution Delivery: Propose tailored telecommunications and IT solutions based on client needs. Technical / Professional Skills Comprehensive knowledge of telecommunication networks, including voice, data, WAN, data center, and network infrastructure technologies. Expertise in ICT technologies and services, such as unified communications, video conferencing, IT security, network optimization, and cloud solutions. Strong understanding of managed services competition and the market landscape. Non-Technical / Soft Skills Self-driven, energetic, resourceful, and creative, with strong leadership capabilities. Ability to project a strong, positive image of self and the company. Key Result Areas (KPIs) Achieve or exceed assigned sales quotas. Ensure timely and accurate delivery of services and post-sales processes. Deliver customer presentations and proposals with a high success rate. Build and maintain strong relationships with key decision-makers at the senior management and director levels. Challenges This role requires a high degree of originality, creativity, and adaptability to tackle complex challenges such as: Navigating a competitive market to secure new business. Managing diverse customer requirements across geographies. Driving growth in a fast-paced, dynamic environment with evolving customer needs. The ideal candidate will have: Proven experience in business development, sales, or account management in telecommunications or IT. Exceptional communication and negotiation skills, with the ability to present solutions to senior leadership. A strong track record in achieving and exceeding sales targets. Strategic thinking and problem-solving abilities. Experience in working with international customers and managing cross-departmental collaboration. If this is of interest, please apply ASAP with your most recent CV. JOB REF: 19169
Job Title: ICT Infrastructure Manager Location : HQ, Bridgend Salary: £51,294 - £54,879 Job Type: Full time / Permanent About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: Manage the day-to-day infrastructure operations including servers, network, security and cloud services. Lead infrastructure projects including upgrades, migrations and system implementations. Develop and maintain security protocols and procedures for infrastructure systems. Oversee disaster recovery and business continuity planning. Provide technical guidance to the infrastructure team and other teams within ICT. Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient. To provide specialist advice and guidance on a range of complex and/or escalated technical issues. About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment. Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme. Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ; IT Infrastructure Lead, Infrastructure Operations Manager, Senior ICT Infrastructure Manager, Network and Infrastructure Manager, and Technology Infrastructure Manager may also be considered.
14/03/2025
Full time
Job Title: ICT Infrastructure Manager Location : HQ, Bridgend Salary: £51,294 - £54,879 Job Type: Full time / Permanent About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement, and maintain South Wales Police's technical infrastructure. As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in both designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day-to-day basis. The technical infrastructure is comprised of both on-premise and cloud-based services, which host a range of systems critical to the function of our organisation as well as other emergency services and external partners. Your primary role will be to manage our team of technical specialists. This will involve scoping architectural designs and implementations, agreeing work scheduling, investigating and resolving any infrastructural issues and managing the lifecycle management of configuration items. The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: Manage the day-to-day infrastructure operations including servers, network, security and cloud services. Lead infrastructure projects including upgrades, migrations and system implementations. Develop and maintain security protocols and procedures for infrastructure systems. Oversee disaster recovery and business continuity planning. Provide technical guidance to the infrastructure team and other teams within ICT. Executing the strategic vision for our infrastructure, ensuring that it is secure, reliable and efficient. To provide specialist advice and guidance on a range of complex and/or escalated technical issues. About you: Possess any of the following: A bachelor's degree in an ICT related subject An ICT related qualification Demonstratable equivalent skills or experience Proven experience of managing a team of technical specialists. Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level. Proven experience of managing day-to-day ICT operations. Skilled in system integration as well as a sound knowledge of major ICT platforms Experience in leading infrastructure projects Strong analytical and problem-solving skills Benefits: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment. Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme. Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of ; IT Infrastructure Lead, Infrastructure Operations Manager, Senior ICT Infrastructure Manager, Network and Infrastructure Manager, and Technology Infrastructure Manager may also be considered.
