About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
We are seeking a Technical Infrastructure Program Manager to manage Day 1 and Day 2 implementation programs with considerable global impact. The program may focus on a single product in a critical technology area or work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You will be responsible for the delivery of large and complex projects that may or may not be tied to a wider program. You will be assigned to manage the roadmap for an organization, which may include contributing to operational planning narratives, and ownership of one or more organizational goals. As a technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside CIS organization to deliver. You will define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else- if so why?). To ensure business and technical stakeholder needs are aligned, you will drive mindful discussions that lead to crisp decisions. You are expected to provide context (past, current, and future) for business/technology choices and a long-term perspective. You will partner with customers and engineering teams to determine which projects move forward and in what priority order. You will use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). Working closely with CIL Engineers and CIS Delivery TPMS you will also enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the "think big" business case. You will make smart trade-offs (e.g., time vs. effort vs. features). You will be expected to create plans that have clear, measurable success criteria and clearly communicate progress and outcomes. The candidate should have a depth of project and program management knowledge, good understanding of various IT technologies and the ability to hold teams accountable while owning project/program outcomes with impact on global customers. You should have a background in supporting customers in an enterprise environment, working with internal or external teams. Key job responsibilities • Manage and own complex projects having enterprise wide impact. • Collaborate with engineering teams to develop Network Infrastructure solutions • Drive proof of concepts, develop technical documents required for service deployment • Manage end to end of Bill of materials and change management • Establish the forward looking strategy and gain support for implementation. • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals. • Develop gap analysis, functional specifications, project schedules and milestones. • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities. • Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. • Balance business needs with technical and security requirements. • Clearly communicate goals, responsibilities, issues and status to customers and senior managers. • Lead and streamline the transition of IT Services in to production. • Ensure changes are effectively released ensuring feedback mechanisms are established. • Build effective relationships with stakeholder and service owners. • Publish accurate and concise reports on time to maintain visibility and accountability. BASIC QUALIFICATIONS - Experience in technical product or technical program management - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience of Managing Enterprise Level Infrastructure Services Support, Design, Hardware Deployment - Experience of managing cross-functional Infrastructure projects PREFERRED QUALIFICATIONS - Experience working directly with engineering teams - Experience of Enterprise Level Program Management leading or operating - Exposure to multiple project management methodologies - Experience with information security, relational databases and cloud computing. - Experience within complex organizational settings (e.g., geographic dispersion). - Familiarity with information security, relational databases and cloud computing - Excellent organization, quantitative, and presentation skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Sep 15, 2024
Full time
We are seeking a Technical Infrastructure Program Manager to manage Day 1 and Day 2 implementation programs with considerable global impact. The program may focus on a single product in a critical technology area or work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You will be responsible for the delivery of large and complex projects that may or may not be tied to a wider program. You will be assigned to manage the roadmap for an organization, which may include contributing to operational planning narratives, and ownership of one or more organizational goals. As a technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside CIS organization to deliver. You will define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else- if so why?). To ensure business and technical stakeholder needs are aligned, you will drive mindful discussions that lead to crisp decisions. You are expected to provide context (past, current, and future) for business/technology choices and a long-term perspective. You will partner with customers and engineering teams to determine which projects move forward and in what priority order. You will use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). Working closely with CIL Engineers and CIS Delivery TPMS you will also enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the "think big" business case. You will make smart trade-offs (e.g., time vs. effort vs. features). You will be expected to create plans that have clear, measurable success criteria and clearly communicate progress and outcomes. The candidate should have a depth of project and program management knowledge, good understanding of various IT technologies and the ability to hold teams accountable while owning project/program outcomes with impact on global customers. You should have a background in supporting customers in an enterprise environment, working with internal or external teams. Key job responsibilities • Manage and own complex projects having enterprise wide impact. • Collaborate with engineering teams to develop Network Infrastructure solutions • Drive proof of concepts, develop technical documents required for service deployment • Manage end to end of Bill of materials and change management • Establish the forward looking strategy and gain support for implementation. • Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals. • Develop gap analysis, functional specifications, project schedules and milestones. • Work with stakeholders to identify resources, assemble project teams, and delegate responsibilities. • Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation. • Balance business needs with technical and security requirements. • Clearly communicate goals, responsibilities, issues and status to customers and senior managers. • Lead and streamline the transition of IT Services in to production. • Ensure changes are effectively released ensuring feedback mechanisms are established. • Build effective relationships with stakeholder and service owners. • Publish accurate and concise reports on time to maintain visibility and accountability. BASIC QUALIFICATIONS - Experience in technical product or technical program management - Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience of Managing Enterprise Level Infrastructure Services Support, Design, Hardware Deployment - Experience of managing cross-functional Infrastructure projects PREFERRED QUALIFICATIONS - Experience working directly with engineering teams - Experience of Enterprise Level Program Management leading or operating - Exposure to multiple project management methodologies - Experience with information security, relational databases and cloud computing. - Experience within complex organizational settings (e.g., geographic dispersion). - Familiarity with information security, relational databases and cloud computing - Excellent organization, quantitative, and presentation skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Field Network Project Engineer Salary: 30,000 - 50,000 + Benefits + Annual Bonus (Dependent on Experience) Location: Field (Travel Required to Customer Sites around Berkshire, Slough, Hampshire & Corsham) Company Overview: A leading provider of Digital, Network, and Cloud solutions is seeking a skilled Field Network Project Engineer to join their innovative team. With a focus on client satisfaction and cutting-edge technology, the company has been transforming businesses since being founded. Emphasizing a collaborative work environment, they encourage creative problem-solving and offer continuous training opportunities. Role Description: As a Field IT Network Project Engineer, you will play a crucial role in deploying infrastructure to client sites, resolving technical issues, and supporting installations. This dynamic position involves extensive travel throughout the Thames Valley corridor, offering a diverse and challenging work environment. Ideal candidates will have a strong background in network operations, particularly in routing and switching, and possess a collaborative spirit. You will work alongside a team of experts, engaging in support and project activities on a 2nd / 3rd Line basis. Key Responsibilities: Provide on-site project support for the company's expanding national client base. Collaborate with leading technology vendors (Cisco/HP/Fortinet/Palo Alto) and contribute to standardisation efforts. Support network architecture teams with hands-on expertise in network security and design. Manage LAN, WLAN, MPLS, WAN, FW/VPN systems and ensure network security compliance. Undertake installations, configurations, and troubleshooting tasks at various client sites. Monitor network performance, respond to issues, and implement network improvements. Adhere to network policies, change control processes, and governance standards. Assist the service desk team with technical escalations and case resolutions. Contribute to Presales activities and propose client solutions when needed. Meet and exceed key performance indicators (KPIs). Required Skills and Qualifications: BPSS Standard background check clearance (SC level clearance advantageous). Cisco CCNA/CCNP certification or equivalent experience. Expertise in Remote Access, VPN configuration, and zone-based firewall administration. Proficiency in L2 switching platforms and layer 2 protocols. Experience with network monitoring tools and troubleshooting skills. Knowledge of Wi-Fi technologies, industrial switching, and data centre environments. Familiarity with Cisco DNA Centre, ISE, and FMC is a plus. Full driving license & ability to use your own vehicle for UK travel requirements. Understanding of ISO certifications. Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Sep 15, 2024
Full time
Field Network Project Engineer Salary: 30,000 - 50,000 + Benefits + Annual Bonus (Dependent on Experience) Location: Field (Travel Required to Customer Sites around Berkshire, Slough, Hampshire & Corsham) Company Overview: A leading provider of Digital, Network, and Cloud solutions is seeking a skilled Field Network Project Engineer to join their innovative team. With a focus on client satisfaction and cutting-edge technology, the company has been transforming businesses since being founded. Emphasizing a collaborative work environment, they encourage creative problem-solving and offer continuous training opportunities. Role Description: As a Field IT Network Project Engineer, you will play a crucial role in deploying infrastructure to client sites, resolving technical issues, and supporting installations. This dynamic position involves extensive travel throughout the Thames Valley corridor, offering a diverse and challenging work environment. Ideal candidates will have a strong background in network operations, particularly in routing and switching, and possess a collaborative spirit. You will work alongside a team of experts, engaging in support and project activities on a 2nd / 3rd Line basis. Key Responsibilities: Provide on-site project support for the company's expanding national client base. Collaborate with leading technology vendors (Cisco/HP/Fortinet/Palo Alto) and contribute to standardisation efforts. Support network architecture teams with hands-on expertise in network security and design. Manage LAN, WLAN, MPLS, WAN, FW/VPN systems and ensure network security compliance. Undertake installations, configurations, and troubleshooting tasks at various client sites. Monitor network performance, respond to issues, and implement network improvements. Adhere to network policies, change control processes, and governance standards. Assist the service desk team with technical escalations and case resolutions. Contribute to Presales activities and propose client solutions when needed. Meet and exceed key performance indicators (KPIs). Required Skills and Qualifications: BPSS Standard background check clearance (SC level clearance advantageous). Cisco CCNA/CCNP certification or equivalent experience. Expertise in Remote Access, VPN configuration, and zone-based firewall administration. Proficiency in L2 switching platforms and layer 2 protocols. Experience with network monitoring tools and troubleshooting skills. Knowledge of Wi-Fi technologies, industrial switching, and data centre environments. Familiarity with Cisco DNA Centre, ISE, and FMC is a plus. Full driving license & ability to use your own vehicle for UK travel requirements. Understanding of ISO certifications. Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Veeqo helps high-growth ecommerce businesses build a slick inventory and fulfillment operation that means the right products get to the right customers at the right time, every time. Veeqo plugs into all the major sales channels and shipping carriers, allowing businesses to manage orders, inventory, picking and packing, shipping, purchasing, reporting and more - all in one platform. It's an ecommerce supersoftware that is making ecommerce fulfilment dramatically more efficient. Recently acquired by Amazon, Veeqo is going places fast and we are looking for the best talent to join us on our amazing journey! We are a friendly, kind, and modest bunch who work very hard but value healthy balance, family, friends and all the good stuff that makes us smile! We also love dogs and have a fair few in our office! As a DevOps Engineer at Veeqo, you will be in charge of continuously improving the resiliency and security of the systems that make Veeqo's products and features possible. You will work with several teams of talented software engineers in multiple locations, and build tooling and infrastructure that improves their ability to meet our high standards for operational excellence. This role is a good fit for someone who thrives in a dynamic environment and is both creative and technical. BASIC QUALIFICATIONS - Experience (non-internship) in professional software development - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems PREFERRED QUALIFICATIONS - Experience in automating, deploying, and supporting large-scale infrastructure - Experience utilizing AWS cloud solutions in a DevOps environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Sep 15, 2024
Full time
Veeqo helps high-growth ecommerce businesses build a slick inventory and fulfillment operation that means the right products get to the right customers at the right time, every time. Veeqo plugs into all the major sales channels and shipping carriers, allowing businesses to manage orders, inventory, picking and packing, shipping, purchasing, reporting and more - all in one platform. It's an ecommerce supersoftware that is making ecommerce fulfilment dramatically more efficient. Recently acquired by Amazon, Veeqo is going places fast and we are looking for the best talent to join us on our amazing journey! We are a friendly, kind, and modest bunch who work very hard but value healthy balance, family, friends and all the good stuff that makes us smile! We also love dogs and have a fair few in our office! As a DevOps Engineer at Veeqo, you will be in charge of continuously improving the resiliency and security of the systems that make Veeqo's products and features possible. You will work with several teams of talented software engineers in multiple locations, and build tooling and infrastructure that improves their ability to meet our high standards for operational excellence. This role is a good fit for someone who thrives in a dynamic environment and is both creative and technical. BASIC QUALIFICATIONS - Experience (non-internship) in professional software development - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems PREFERRED QUALIFICATIONS - Experience in automating, deploying, and supporting large-scale infrastructure - Experience utilizing AWS cloud solutions in a DevOps environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a Senior Support Engineer. Main Duties of the Role Providing support to clients on hosted and on premise IT systems Troubleshooting, finding faults, resolving issues and monitoring alerts Managing tickets in line with SLA's Carrying out maintenance on desktops, servers & network devices Updating documentation when required Visiting customer side to provide onsite support Your Skills and Experience Experience within a similar position, ideally within a MSP Vast troubleshooting experience and solving IT incidents Excellent networking knowledge Solid experience in: Windows Server, VMWare, Hyper-V and Office 365 PowerShell scripting skills Good understanding of backups (such as Veeam) Competent in Windows and Linux environments Fortinet experience is desirable Excellent communication skills, both written and verbal Good understanding of ITIL Salary £42,000-£50,000 per annum, depending on experience
Sep 15, 2024
Full time
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a Senior Support Engineer. Main Duties of the Role Providing support to clients on hosted and on premise IT systems Troubleshooting, finding faults, resolving issues and monitoring alerts Managing tickets in line with SLA's Carrying out maintenance on desktops, servers & network devices Updating documentation when required Visiting customer side to provide onsite support Your Skills and Experience Experience within a similar position, ideally within a MSP Vast troubleshooting experience and solving IT incidents Excellent networking knowledge Solid experience in: Windows Server, VMWare, Hyper-V and Office 365 PowerShell scripting skills Good understanding of backups (such as Veeam) Competent in Windows and Linux environments Fortinet experience is desirable Excellent communication skills, both written and verbal Good understanding of ITIL Salary £42,000-£50,000 per annum, depending on experience
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a 3rd Line Support Engineer. Main Duties of the Role Providing support to clients on hosted and on premise IT systems Troubleshooting, finding faults, resolving issues and monitoring alerts Managing tickets in line with SLA's Carrying out maintenance on desktops, servers & network devices Updating documentation when required Visiting customer side to provide onsite support Your Skills and Experience Experience within a similar position, ideally within a MSP Vast troubleshooting experience and solving IT incidents Excellent networking knowledge Solid experience in: Windows Server, VMWare, Hyper-V and Office 365 PowerShell scripting skills Good understanding of backups (such as Veeam) Competent in Windows and Linux environments Fortinet experience is desirable Excellent communication skills, both written and verbal Good understanding of ITIL Salary £42,000-£50,000 per annum, depending on experience
Sep 15, 2024
Full time
Xact Placements have partnered with a successful Service Provider based in East London (Nr. Liverpool Street) who are looking for a 3rd Line Support Engineer. Main Duties of the Role Providing support to clients on hosted and on premise IT systems Troubleshooting, finding faults, resolving issues and monitoring alerts Managing tickets in line with SLA's Carrying out maintenance on desktops, servers & network devices Updating documentation when required Visiting customer side to provide onsite support Your Skills and Experience Experience within a similar position, ideally within a MSP Vast troubleshooting experience and solving IT incidents Excellent networking knowledge Solid experience in: Windows Server, VMWare, Hyper-V and Office 365 PowerShell scripting skills Good understanding of backups (such as Veeam) Competent in Windows and Linux environments Fortinet experience is desirable Excellent communication skills, both written and verbal Good understanding of ITIL Salary £42,000-£50,000 per annum, depending on experience
One of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions is looking for a Technical Support Engineer to join their successful team in Blackpool.The company you will be joining is part of an impressive group with an annual UK turnover exceeding £1 billion. The company continues to grow through acquisitions and they pride themselves on building long-lasting relationships with their customers, suppliers and employees. They currently employ over 1,700 people across the country and with continued growth, this number continues to expand. Role Responsibilities As a Technical Support Engineer, you will: Provide in-depth customer support on a range of products and technologies via phone and email Provide specific guidance on configuration and set-up of equipment Help customers to understand and adapt to new products quickly Assist in efficient diagnosing and rectifying of issues Determine customer's specific requirements and meet this need with the design of a 'best fit' solution Rewards As a Technical Support Engineer, you will receive: A starting salary on £28,000 - £33,000 (depending on experience) Annual uncapped bonus Optional membership of the excellent company pension scheme 25 days holiday allowance Working hours are 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday Requirements To be successful in this Technical Support Engineer role, you should be: From a CCTV or IT Networking background An excellent communicator with strong computer skills Able to learn new concepts quickly Submit your application today to find out more!
Sep 15, 2024
Full time
One of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions is looking for a Technical Support Engineer to join their successful team in Blackpool.The company you will be joining is part of an impressive group with an annual UK turnover exceeding £1 billion. The company continues to grow through acquisitions and they pride themselves on building long-lasting relationships with their customers, suppliers and employees. They currently employ over 1,700 people across the country and with continued growth, this number continues to expand. Role Responsibilities As a Technical Support Engineer, you will: Provide in-depth customer support on a range of products and technologies via phone and email Provide specific guidance on configuration and set-up of equipment Help customers to understand and adapt to new products quickly Assist in efficient diagnosing and rectifying of issues Determine customer's specific requirements and meet this need with the design of a 'best fit' solution Rewards As a Technical Support Engineer, you will receive: A starting salary on £28,000 - £33,000 (depending on experience) Annual uncapped bonus Optional membership of the excellent company pension scheme 25 days holiday allowance Working hours are 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday Requirements To be successful in this Technical Support Engineer role, you should be: From a CCTV or IT Networking background An excellent communicator with strong computer skills Able to learn new concepts quickly Submit your application today to find out more!
IT Trackside Support Engineer up to £38,000 On Site 5 days a week Brixworth This is an excellent opportunity for someone looking to take the next step in their career working with a leading Formula 1 team. This is a perfect opportunity for a Formula 1 enthusiast who is an experienced IT Support Engineer. You will provide exceptional trackside support and have excellent customer service skills with experience of working in a fast-paced environment. You will receive all relevant training to be able to provide a high level of support. Experience must haves ITIL Foundation Customer focused Windows 10 / 11 Operating systems / mobile operating systems Microsoft Office365 Active Directory / Group Policy management Good knowledge of networking including TCP/IP, DNS, DHCP, WAN, LAN Knowledge of storage systems, performance, availability monitoring toolset Experience of working against deadlines and SLA's Must be flexible and able to provide out of hours support on a rota basis Skills and desirables Microsoft Certifications Cisco Certified Network Associate Interest in Formula 1/ Motorsport If this sounds like something you'd be interested in, then contact me or apply online at Franklinfitch
Sep 15, 2024
Full time
IT Trackside Support Engineer up to £38,000 On Site 5 days a week Brixworth This is an excellent opportunity for someone looking to take the next step in their career working with a leading Formula 1 team. This is a perfect opportunity for a Formula 1 enthusiast who is an experienced IT Support Engineer. You will provide exceptional trackside support and have excellent customer service skills with experience of working in a fast-paced environment. You will receive all relevant training to be able to provide a high level of support. Experience must haves ITIL Foundation Customer focused Windows 10 / 11 Operating systems / mobile operating systems Microsoft Office365 Active Directory / Group Policy management Good knowledge of networking including TCP/IP, DNS, DHCP, WAN, LAN Knowledge of storage systems, performance, availability monitoring toolset Experience of working against deadlines and SLA's Must be flexible and able to provide out of hours support on a rota basis Skills and desirables Microsoft Certifications Cisco Certified Network Associate Interest in Formula 1/ Motorsport If this sounds like something you'd be interested in, then contact me or apply online at Franklinfitch
IT Support - Job Opportunity Location: Flintshire, CH7 - Onsite roleSalary: Up to £32k plus benefitsOur client is looking for an experienced IT Support specialist with solid 2nd line experience to work on a range of IT support duties supporting users across multiple sites. IT Support skills mix and background - O365 AD and Azure AD Intune Veeam backups and replication Diagnosing and resolving hardware, software and Network issues 1st / 2nd with some 3rd line expertise Managing tickets Setting up new users Supporting iPhone / iPad IT Support role responsibilities - Supporting IT users Configure and install new software and hardware Being involved in IT projects Create and manage user accounts Manage asset inventory and documentation The ideal candidate for this opportunity will have experience working in a 2nd line IT Support role and be able to drive and have access to a car as there will be a small amount of travel to other sites as required.If you'd like to discuss this role in more detail, please contact Vicky Heard to discuss on or email
Sep 15, 2024
Full time
IT Support - Job Opportunity Location: Flintshire, CH7 - Onsite roleSalary: Up to £32k plus benefitsOur client is looking for an experienced IT Support specialist with solid 2nd line experience to work on a range of IT support duties supporting users across multiple sites. IT Support skills mix and background - O365 AD and Azure AD Intune Veeam backups and replication Diagnosing and resolving hardware, software and Network issues 1st / 2nd with some 3rd line expertise Managing tickets Setting up new users Supporting iPhone / iPad IT Support role responsibilities - Supporting IT users Configure and install new software and hardware Being involved in IT projects Create and manage user accounts Manage asset inventory and documentation The ideal candidate for this opportunity will have experience working in a 2nd line IT Support role and be able to drive and have access to a car as there will be a small amount of travel to other sites as required.If you'd like to discuss this role in more detail, please contact Vicky Heard to discuss on or email
RTSD Project Manager 550253 Closing at: Sep at 14:45 BST About the role Base Location: Perth, Aberdeen or Inverness Salary: £58,630 - £68,098 + car / car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The key responsibilities of an RTSD Project Manager are: - To develop project requirements into control system solutions which can be deployed within our Transmission network. - For all aspects of design, liaison, procurement, project management and system commissioning, allowing you a unique opportunity to view the full project life cycle. - During the design phase, you'll identify where any new project specific design is required, or if the project requirements will fall into an existing standard design solution. - Working with internal stakeholders, such as other business units, engineering departments, project managers and designers to determine project scope and detailed requirements. You'll then further develop the project by agreeing the design deliverables and the delivery programme. What do I need? To be considered for this role, we would love you to have: - Significant experience within project management coupled with a strong background in the design and implementation of Control & SCADA systems utilising DNP3. Experience with the application of IEC 61850 would also be advantageous. - Ability to negotiate and agree project scope, costs and expectations to ensure all RTS/SCADA works and interfaces are managed and implemented by the various teams and subcontractors. - Strong communication skills to manage your stakeholders and build effective working relationships. - A working knowledge of CDM regulations with a keen focus on safety. - You should have a minimum of an HNC qualification in an electrical or telecommunications-based discipline; alternatively, suitable experience in a similar role may be considered. Applications showing strength in any of the following areas would be seen as advantageous: Project Management within Tech Sector, IEC 61580 Substation Control Systems, Data Networking, Networking Timing Protocols, Fibre Optics, Remote Terminal Units, Human Machine Interfaces (in particular Zenon by Copa-Data), Cyber Security, Electrical Installation Standards, Telecommunications Platforms & Services (SDH, PDH, C37.94), Industrial Control Systems. About our Business SSEN Transmission owns and operates the electricity transmission network in the north of Scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. Home to some of the UK's greatest resources of renewable energy, SSEN Transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero. What's in it for you? We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more. What happens now? All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Iona on / . Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
Sep 15, 2024
Full time
RTSD Project Manager 550253 Closing at: Sep at 14:45 BST About the role Base Location: Perth, Aberdeen or Inverness Salary: £58,630 - £68,098 + car / car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available The key responsibilities of an RTSD Project Manager are: - To develop project requirements into control system solutions which can be deployed within our Transmission network. - For all aspects of design, liaison, procurement, project management and system commissioning, allowing you a unique opportunity to view the full project life cycle. - During the design phase, you'll identify where any new project specific design is required, or if the project requirements will fall into an existing standard design solution. - Working with internal stakeholders, such as other business units, engineering departments, project managers and designers to determine project scope and detailed requirements. You'll then further develop the project by agreeing the design deliverables and the delivery programme. What do I need? To be considered for this role, we would love you to have: - Significant experience within project management coupled with a strong background in the design and implementation of Control & SCADA systems utilising DNP3. Experience with the application of IEC 61850 would also be advantageous. - Ability to negotiate and agree project scope, costs and expectations to ensure all RTS/SCADA works and interfaces are managed and implemented by the various teams and subcontractors. - Strong communication skills to manage your stakeholders and build effective working relationships. - A working knowledge of CDM regulations with a keen focus on safety. - You should have a minimum of an HNC qualification in an electrical or telecommunications-based discipline; alternatively, suitable experience in a similar role may be considered. Applications showing strength in any of the following areas would be seen as advantageous: Project Management within Tech Sector, IEC 61580 Substation Control Systems, Data Networking, Networking Timing Protocols, Fibre Optics, Remote Terminal Units, Human Machine Interfaces (in particular Zenon by Copa-Data), Cyber Security, Electrical Installation Standards, Telecommunications Platforms & Services (SDH, PDH, C37.94), Industrial Control Systems. About our Business SSEN Transmission owns and operates the electricity transmission network in the north of Scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. Home to some of the UK's greatest resources of renewable energy, SSEN Transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero. What's in it for you? We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more. What happens now? All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Iona on / . Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Travelling to client sites across London Hold a full UK driving license with access to personal transportation. To discuss this exciting opportunity in more detail, please APPLY NOW . Alternatively, you can contact Katie Dark directly on . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer London Up to £35,000
Sep 15, 2024
Full time
2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing. Excellent communication abilities. Travelling to client sites across London Hold a full UK driving license with access to personal transportation. To discuss this exciting opportunity in more detail, please APPLY NOW . Alternatively, you can contact Katie Dark directly on . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer London Up to £35,000
DK Recruitment are seeking a Junior 3rd Line Engineer on behalf of our client based in North Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. You will be a senior member on the service desk, supporting the Infrastructure team. The role will be a mix of support and project work. Experience working for a managed service provider is essential for this post. Tech stack Microsoft Remote Desktop Service Office 365 & Azure Veritas (Symantec) Backup Exec Network Support (routers, switches & firewalls) PowerShell Windows Server Benefits Paying up to £40,000 DOE Electric car scheme Hybrid and flexible working Fully funded training and certifications Enhanced maternity and paternity Private healthcare plan 24 days annual leave rising to 28 days + bank holidays Your birthday off 4 social team events per year If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail. DK Recruitment is acting as an Employment Agency in relation to this job vacancy.
Sep 15, 2024
Full time
DK Recruitment are seeking a Junior 3rd Line Engineer on behalf of our client based in North Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. You will be a senior member on the service desk, supporting the Infrastructure team. The role will be a mix of support and project work. Experience working for a managed service provider is essential for this post. Tech stack Microsoft Remote Desktop Service Office 365 & Azure Veritas (Symantec) Backup Exec Network Support (routers, switches & firewalls) PowerShell Windows Server Benefits Paying up to £40,000 DOE Electric car scheme Hybrid and flexible working Fully funded training and certifications Enhanced maternity and paternity Private healthcare plan 24 days annual leave rising to 28 days + bank holidays Your birthday off 4 social team events per year If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail. DK Recruitment is acting as an Employment Agency in relation to this job vacancy.