Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Junior Software TesterCrawleyJanuary startFull time role - hybridNo prior experience necessaryAbout Sparta Global We employ people from all backgrounds and give them careers within technology, working with enthusiastic individuals to give them the skills for success within the public and private sectors. We design careers, coach future leaders, and promote a more diverse and equal landscape with our work garnering over 10 awards across L&D and ED&I. We are a Top 20 Employer for Social Mobility and very proud to say BCorp certified. About this role Software testing is integral for organisations to ensure that their IT delivery is of a high standard. As such it is one of the most in demand roles in tech today. You will review and analyse requirements, create test plans and execute test cases to ensure the needs of the end-users are met. You will detect and analyse system defects and collaborate to resolve these issues. You will create and maintain test documentation, ensuring efficient tracking of product quality. You will work with business analysts and developers to provide feedback, troubleshoot, fix defects and participate in code reviews. You will continuously increase your technical capability in the environments you work in, becoming a subject matter exert that the organisation relies on for business-critical decisions. You will stay up to date with trends and changes in the tech market, continuously learning new testing techniques and approaches. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but develop your specialist capabilities ready to work on our clients' projects. What we're looking for We also look for the following traits that align with companies' values: Empathy and Diversity - You operate with integrity, respect everyone and set a good example for the team. Drive - You challenge yourself to exceed targets to take pride in your work. Collaboration - You work in synergy with others, supportive, approachable, build healthy relationships. Innovation - Your inquisitiveness knows no bounds and you love to learn. You embrace creativity and enjoy working with different people and their viewpoints. Flexibility - Adaptable to change, you are calm and compassionate when responding to the unexpected. Why should you apply? We see ourselves as a people-powered business that likes to recognise and reward the hard work of our employees. We promote continuous learning and development with increasing earning potential for everyone who joins us. By the end of your first year, based on our performance metrics, you can expect to earn an average of £28,000. We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Bonuses and structured pay rises. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Minimum Requirements We are a national organisation serving clients across the country. After completing remote training, you may be deployed to various client sites throughout the UK. Flexibility and willingness to relocate are essential as specific locations cannot be guaranteed. We welcome applicants from diverse backgrounds and experience levels, but the successful candidate must, by the start of employment, have permission to work in the UK. Our Recruitment Process Online Application: Interested candidates can apply online through our application portal. Our talent team will review applications and contact qualified candidates within 48 hours for further recruitment steps. Telephone Interview: Candidates who pass the initial screening will be invited to a telephone interview. We will assess communication skills, motivation, professionalism, and delve deeper into goals, interests, and background. Online Assessments: Successful candidates from the telephone interview will complete online assessments evaluating technical competence in programming and cognitive abilities. Competency Interview: Candidates excelling in the assessments will be invited to a competency interview. This interview provides an opportunity to showcase clear communication of technical concepts and behavioural competencies with relevant examples. We value candidates who demonstrate personality, collaborative skills, and a growth mindset. How to Best Prepare for the Interview Research the STAR Method (Situation, Task, Action, Result) and our six behavioural competencies. This knowledge will enable you to answer competency-based questions effectively. You can find a handy guide on answering competency questions on our website. Visit our YouTube Channel: Gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!Junior Software TesterCrawleyJanuary startFulltime role - hybridNo prior experience necessary
Dec 09, 2023
Full time
Junior Software TesterCrawleyJanuary startFull time role - hybridNo prior experience necessaryAbout Sparta Global We employ people from all backgrounds and give them careers within technology, working with enthusiastic individuals to give them the skills for success within the public and private sectors. We design careers, coach future leaders, and promote a more diverse and equal landscape with our work garnering over 10 awards across L&D and ED&I. We are a Top 20 Employer for Social Mobility and very proud to say BCorp certified. About this role Software testing is integral for organisations to ensure that their IT delivery is of a high standard. As such it is one of the most in demand roles in tech today. You will review and analyse requirements, create test plans and execute test cases to ensure the needs of the end-users are met. You will detect and analyse system defects and collaborate to resolve these issues. You will create and maintain test documentation, ensuring efficient tracking of product quality. You will work with business analysts and developers to provide feedback, troubleshoot, fix defects and participate in code reviews. You will continuously increase your technical capability in the environments you work in, becoming a subject matter exert that the organisation relies on for business-critical decisions. You will stay up to date with trends and changes in the tech market, continuously learning new testing techniques and approaches. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but develop your specialist capabilities ready to work on our clients' projects. What we're looking for We also look for the following traits that align with companies' values: Empathy and Diversity - You operate with integrity, respect everyone and set a good example for the team. Drive - You challenge yourself to exceed targets to take pride in your work. Collaboration - You work in synergy with others, supportive, approachable, build healthy relationships. Innovation - Your inquisitiveness knows no bounds and you love to learn. You embrace creativity and enjoy working with different people and their viewpoints. Flexibility - Adaptable to change, you are calm and compassionate when responding to the unexpected. Why should you apply? We see ourselves as a people-powered business that likes to recognise and reward the hard work of our employees. We promote continuous learning and development with increasing earning potential for everyone who joins us. By the end of your first year, based on our performance metrics, you can expect to earn an average of £28,000. We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Bonuses and structured pay rises. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Minimum Requirements We are a national organisation serving clients across the country. After completing remote training, you may be deployed to various client sites throughout the UK. Flexibility and willingness to relocate are essential as specific locations cannot be guaranteed. We welcome applicants from diverse backgrounds and experience levels, but the successful candidate must, by the start of employment, have permission to work in the UK. Our Recruitment Process Online Application: Interested candidates can apply online through our application portal. Our talent team will review applications and contact qualified candidates within 48 hours for further recruitment steps. Telephone Interview: Candidates who pass the initial screening will be invited to a telephone interview. We will assess communication skills, motivation, professionalism, and delve deeper into goals, interests, and background. Online Assessments: Successful candidates from the telephone interview will complete online assessments evaluating technical competence in programming and cognitive abilities. Competency Interview: Candidates excelling in the assessments will be invited to a competency interview. This interview provides an opportunity to showcase clear communication of technical concepts and behavioural competencies with relevant examples. We value candidates who demonstrate personality, collaborative skills, and a growth mindset. How to Best Prepare for the Interview Research the STAR Method (Situation, Task, Action, Result) and our six behavioural competencies. This knowledge will enable you to answer competency-based questions effectively. You can find a handy guide on answering competency questions on our website. Visit our YouTube Channel: Gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!Junior Software TesterCrawleyJanuary startFulltime role - hybridNo prior experience necessary
Java Developer (with Python) - London (Hybrid), AVP Role Description: We are looking for a AVP in application development area in Credit Risk Technology Team with experience building robust, high-performance, large-scale applications. We are seeking individuals who are motivated to take challenging tasks. Team background: Financials Technology Team is responsible for delivering solutions for credit risk management. The tools enable risk analysts and risk managers to easily perform tasks that relate to credit financial analysis for various business groups. Key areas of focus are to extend financials reporting and analytics capabilities and build a self-service portal, build a service-oriented architecture for credit assessments for loans, extend the credit analysis process to ensure consistency with regulatory guidelines. Responsibilities: Design & develop scalable micro-services to build an functional components that will support Risk Management functions Partner with the product management team and other stakeholders in brainstorming sessions to identify solutions Ensure application design adheres to the appropriate architectural and design patterns in the systems. Improve our engineering standards and process to make the team more capable and efficient Collaborate effectively with a large global team of software engineers, business analysts, dev-ops and support staff to deliver software solutions for the business. Appropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. What you will bring Strong knowledge and hands on experience inJava (Version 1.8 or above) / J2EE / Spring boot / restful Web Services Expertise in Spring Batch, Spring IOC, Spring Annotation, Spring Security Hands-on experience in REST-APIs, and Backend using Java/J2EE technologies Python programming skills would be highly beneficial Should possess Unix/Linux knowledge to be able to write and understand shell scripts and commands Should possess the knowledge of Oracle (PL/SQL) Hands-on experience in REST-APIs, and Backend using Java/J2EE technologies Have an experience in Data Preparation Tools Experience with CI/CD build pipelines and toolchain - Git, BitBucket, TeamCity, Artifactory, Jira Experience. Strong knowledge of CI/CD pipelines and experience in tools such as JIRA, BlackDuck, SONAR etc Experience with Agile software development processes with a strong emphasis on test driven development / concepts (TDD, BDD). Bonus points for Python development experience Financial markets background Full-stack development experience (designing and developing robust, scalable, and maintainable applications applying Object Oriented Design principles) Knowledge of cloud platforms (AWS, Azure, or Google Cloud) Experience with deployment/packaging solutions such as Dockers/Kubernetes, OpenShift Ability to evaluate design trade-offs and document choices effectively Demonstrated capacity to build sophisticated tooling for development and production team use SOA experience nice to have Candidates with knowledge on webserver setup and configuration with reverse proxy/ssl setup etc. Ability to collaborate in a large global team and influence key architectural decisions across groups Education: Graduate in a STEM (Science, Technology, Engineering and Mathematics) discipline is preferred or relevant experience in a similar role - Job Family Group: Technology - Job Family: Applications Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Dec 09, 2023
Full time
Java Developer (with Python) - London (Hybrid), AVP Role Description: We are looking for a AVP in application development area in Credit Risk Technology Team with experience building robust, high-performance, large-scale applications. We are seeking individuals who are motivated to take challenging tasks. Team background: Financials Technology Team is responsible for delivering solutions for credit risk management. The tools enable risk analysts and risk managers to easily perform tasks that relate to credit financial analysis for various business groups. Key areas of focus are to extend financials reporting and analytics capabilities and build a self-service portal, build a service-oriented architecture for credit assessments for loans, extend the credit analysis process to ensure consistency with regulatory guidelines. Responsibilities: Design & develop scalable micro-services to build an functional components that will support Risk Management functions Partner with the product management team and other stakeholders in brainstorming sessions to identify solutions Ensure application design adheres to the appropriate architectural and design patterns in the systems. Improve our engineering standards and process to make the team more capable and efficient Collaborate effectively with a large global team of software engineers, business analysts, dev-ops and support staff to deliver software solutions for the business. Appropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. What you will bring Strong knowledge and hands on experience inJava (Version 1.8 or above) / J2EE / Spring boot / restful Web Services Expertise in Spring Batch, Spring IOC, Spring Annotation, Spring Security Hands-on experience in REST-APIs, and Backend using Java/J2EE technologies Python programming skills would be highly beneficial Should possess Unix/Linux knowledge to be able to write and understand shell scripts and commands Should possess the knowledge of Oracle (PL/SQL) Hands-on experience in REST-APIs, and Backend using Java/J2EE technologies Have an experience in Data Preparation Tools Experience with CI/CD build pipelines and toolchain - Git, BitBucket, TeamCity, Artifactory, Jira Experience. Strong knowledge of CI/CD pipelines and experience in tools such as JIRA, BlackDuck, SONAR etc Experience with Agile software development processes with a strong emphasis on test driven development / concepts (TDD, BDD). Bonus points for Python development experience Financial markets background Full-stack development experience (designing and developing robust, scalable, and maintainable applications applying Object Oriented Design principles) Knowledge of cloud platforms (AWS, Azure, or Google Cloud) Experience with deployment/packaging solutions such as Dockers/Kubernetes, OpenShift Ability to evaluate design trade-offs and document choices effectively Demonstrated capacity to build sophisticated tooling for development and production team use SOA experience nice to have Candidates with knowledge on webserver setup and configuration with reverse proxy/ssl setup etc. Ability to collaborate in a large global team and influence key architectural decisions across groups Education: Graduate in a STEM (Science, Technology, Engineering and Mathematics) discipline is preferred or relevant experience in a similar role - Job Family Group: Technology - Job Family: Applications Development Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Are you a cyber operations expert looking for an exciting and meaningful opportunity to join the Government Security Profession, working at the heart of Government in a time of momentous change and offering a level of exposure and challenge that is hard to find anywhere else ? If you are interested in the challenge, we would be delighted to hear from you! About the Team The Treasury Business Solutions (TBS) team are trusted business partners responsible for Technology, Security and Knowledge & Information Management. We have staff based in each of our London, Norwich and Darlington offices. The TBS Security team are responsible for developing and delivering Treasury's security operations program across all domains: cyber and information assurance; continuity and resilience; personnel; and physical security. About the Job We are looking for a Cyber Operations Lead to lead on protecting HM Treasury from a wide range of cyber and technical threats. Guiding the SOC team of partners and staff in their protective monitoring and incident-response activities, you'll anticipate and mitigate issues before they arise - and if an incident does occur, you'll keep the team calm and focused as they tackle the problem. With an interesting array of projects to work on, it will be your job to evaluate the current service and put measures in place to improve this wherever relevant. You will work closely with government partners to build capability, develop yourself and your team, and ensure we identify and protect emerging threats in cyberspace. As an inspirational leader, you'll also: Lead monitoring and response operations for our corporate IT systems Lead collaboration with the National Cyber Security Centre and Government Cyber Co-ordination Centre (GC3), cyber/IT security colleagues and supplier partners lead organisational cyber incident response exercises with partners and staff work in partnership with cyber assurance and compliance and IT service teams to deliver a joined-up service remain aware of geopolitical and domestic activities and technical developments (such as software releases) which could lead to an increased cyber risk manage two cyber security apprentices, developing their knowledge and expertise within government cyber security and supporting their progress throughout their external degree apprenticeship qualification. About You You will lead a high-performing team to deliver quality service results efficiently whilst leading an effective cyber operations service. You will possess the ability to learn, develop and apply cyber security risk management skills in accordance with changes in the security landscape. You will be able to explain complex problems and solutions with regards to cyber and protective security, including delivering complicated messages and advice effectually and persuasively, to different audiences and have experience of relevant cyber security risks, incident response and vulnerability management with experience of successfully applying this knowledge and skill to advise senior officials. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
Dec 09, 2023
Full time
Are you a cyber operations expert looking for an exciting and meaningful opportunity to join the Government Security Profession, working at the heart of Government in a time of momentous change and offering a level of exposure and challenge that is hard to find anywhere else ? If you are interested in the challenge, we would be delighted to hear from you! About the Team The Treasury Business Solutions (TBS) team are trusted business partners responsible for Technology, Security and Knowledge & Information Management. We have staff based in each of our London, Norwich and Darlington offices. The TBS Security team are responsible for developing and delivering Treasury's security operations program across all domains: cyber and information assurance; continuity and resilience; personnel; and physical security. About the Job We are looking for a Cyber Operations Lead to lead on protecting HM Treasury from a wide range of cyber and technical threats. Guiding the SOC team of partners and staff in their protective monitoring and incident-response activities, you'll anticipate and mitigate issues before they arise - and if an incident does occur, you'll keep the team calm and focused as they tackle the problem. With an interesting array of projects to work on, it will be your job to evaluate the current service and put measures in place to improve this wherever relevant. You will work closely with government partners to build capability, develop yourself and your team, and ensure we identify and protect emerging threats in cyberspace. As an inspirational leader, you'll also: Lead monitoring and response operations for our corporate IT systems Lead collaboration with the National Cyber Security Centre and Government Cyber Co-ordination Centre (GC3), cyber/IT security colleagues and supplier partners lead organisational cyber incident response exercises with partners and staff work in partnership with cyber assurance and compliance and IT service teams to deliver a joined-up service remain aware of geopolitical and domestic activities and technical developments (such as software releases) which could lead to an increased cyber risk manage two cyber security apprentices, developing their knowledge and expertise within government cyber security and supporting their progress throughout their external degree apprenticeship qualification. About You You will lead a high-performing team to deliver quality service results efficiently whilst leading an effective cyber operations service. You will possess the ability to learn, develop and apply cyber security risk management skills in accordance with changes in the security landscape. You will be able to explain complex problems and solutions with regards to cyber and protective security, including delivering complicated messages and advice effectually and persuasively, to different audiences and have experience of relevant cyber security risks, incident response and vulnerability management with experience of successfully applying this knowledge and skill to advise senior officials. HM Treasury is proud of a diverse and inclusive work environment, committed to fairness and the promotion of equality of opportunity for all. We know that having a range of experiences, ways of working and thinking makes us a stronger organisation, better at developing policy that is reflective of the communities we serve. We embrace different views and experiences and value the fresh perspective that people from a variety of circumstances bring to the work we do. We welcome applications from candidates who have not previously worked for the Civil Service, mid- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, ethnicity, LGBT+ identity and socio-economic status. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 27% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity (e.g. women in the Treasury, ethnic minority network, LGBT network, faith and belief network) For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at
JOB OVERVIEW The Role At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Solution Architect you will report to the Head of Enterprise Architecture and Head of Solutions, and work with Project Managers and Business Analysts on multiple projects and programmes to identify the technology needs that support the solution. You will be a go an important between for multiple stakeholders within technology and across the business. What you will be doing Owning the end-to-end solution, pulling together solution options with relevant 3rd parties and identifying the best solution in terms of cost-benefit and architectural fit Becoming the "technology expert" for multiple applications across several domains Developing and maintaining current solution architectures and becoming the main contact source who understands the capabilities and processes that support each applications use Understanding security constraints, creating support models and aiding with quality assurance and training activities for delivery of systems and applications across the group Supporting colleagues across Group Technology, and being proactive in developing solution architecture approach and standards Becoming part of an expanding solutions architecture team What we are looking for Experience in a Solution Architect/Design role or similar Experience of working with multiple 3rd party vendors and development partners, with the ability to influence their approach to solution design Understanding of Oracle ERP systems Understanding of integration platforms Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG How we reward our teams Hybrid working model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us
Dec 09, 2023
Full time
JOB OVERVIEW The Role At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Solution Architect you will report to the Head of Enterprise Architecture and Head of Solutions, and work with Project Managers and Business Analysts on multiple projects and programmes to identify the technology needs that support the solution. You will be a go an important between for multiple stakeholders within technology and across the business. What you will be doing Owning the end-to-end solution, pulling together solution options with relevant 3rd parties and identifying the best solution in terms of cost-benefit and architectural fit Becoming the "technology expert" for multiple applications across several domains Developing and maintaining current solution architectures and becoming the main contact source who understands the capabilities and processes that support each applications use Understanding security constraints, creating support models and aiding with quality assurance and training activities for delivery of systems and applications across the group Supporting colleagues across Group Technology, and being proactive in developing solution architecture approach and standards Becoming part of an expanding solutions architecture team What we are looking for Experience in a Solution Architect/Design role or similar Experience of working with multiple 3rd party vendors and development partners, with the ability to influence their approach to solution design Understanding of Oracle ERP systems Understanding of integration platforms Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG How we reward our teams Hybrid working model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us
(this position is remote and can be located anywhere in Europe) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy.But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. Weeffectchange by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment .It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. Knowledge Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST. Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization. Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security. Education/Experience 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect Demonstrated history of being able to successfully implement security controls within an organization. Experience in leading within a fast-paced, complex organization. CISSP or equivalent certification is preferred. Skills Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity. Strong technical acumen and technical horsepower Be willing to learn and take on new areas that may be outside of your initial comfort zone. Passion towards making others great and making a high-performing team even better. An action-oriented personality - you know how to get stuff done. Great communicator to peers, clients, executive leadership, and boards Understanding customer objectives and driving results toward those objectives Ability to learn fast and on-the-job. Responding effectively to rapid change in needs, processes, and technologies Ability to understand key concepts and communicate clearly and concisely, including technical details and processes. Ability to collaborate effectively and build relationships at all levels, especially with senior leaders. Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources. Robust analytical, data processing, and problem-solving skills Proficiency in process formulation and improvement Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.
Dec 09, 2023
Full time
(this position is remote and can be located anywhere in Europe) What we believe In the past two years, more than a trillion dollars have been invested in software companies at record prices. And in many cases, the underlying tech is the greatest enabler to the business strategy.But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible - a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle - and that's what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. Weeffectchange by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment .It's our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. In this role you will: Work with our private equity and portfolio company clients, consulting on how to apply an information security vision and strategy in alignment with customer business objectives. Work with customers to assess and address information security risks. Interact with customers executives (EX: CIO, CTO, CEO, DPO) to understand and implement desired change in the customers organization. Assist in leading enterprise-wide cybersecurity operations teams, processes, and responses. Assist in managing customer security programs including the achievement and/or maintenance of key compliance initiatives such as SOC, ISO27001, NIST, PCI, and SOX. Execute and direct the identification, containment, mitigation, and recovery activities related to cybersecurity incidents that may negatively impact customer assets or services. Represent Crosslake in industry cybersecurity forums and working groups, including sector-specific cyber threat intelligence communities. Work with customers to evaluate, implement, and secure key systems within their environment. Analyze and assess customer systems for security / risk exposure and provide business-prioritized remediation recommendations. Assist in handling the documentation, development, implementation, and maintenance of processes related to strong security and compliance controls in customer environments. Work with Operations teams to ensure security architectures are appropriately assessed and able to be supported. Work with Engineering and Operations teams to implement new technologies and security solutions in alignment with industry best practice and commonly accepted principles of secure design. Knowledge Knowledge of legal and regulatory requirements, including the frameworks such as ISO27001, PCI, HIPAA, SOC, SOX, and NIST. Strong knowledge around the requirements of the above frameworks and implementing security best practices within an organization. Solid understanding of business management processes, including employing information security risk management and cybersecurity technologies Knowledge of application security, cloud security, encryption techniques, identity and access management, mobile security, network security, and virtualization security. Education/Experience 15+ years securing organizations as an in-house team member or advisor / consultant in roles like: Chief Information Security Officer, Director / Manager of Information Security, Director / Manager of Compliance, Principal Security Analyst, Principal Security Engineer, Security Architect Demonstrated history of being able to successfully implement security controls within an organization. Experience in leading within a fast-paced, complex organization. CISSP or equivalent certification is preferred. Skills Ability to work from home (or an office of your choosing) and be self-directed, but also effectively collaborate with the team in both a remote and in-person capacity. Strong technical acumen and technical horsepower Be willing to learn and take on new areas that may be outside of your initial comfort zone. Passion towards making others great and making a high-performing team even better. An action-oriented personality - you know how to get stuff done. Great communicator to peers, clients, executive leadership, and boards Understanding customer objectives and driving results toward those objectives Ability to learn fast and on-the-job. Responding effectively to rapid change in needs, processes, and technologies Ability to understand key concepts and communicate clearly and concisely, including technical details and processes. Ability to collaborate effectively and build relationships at all levels, especially with senior leaders. Strong organizational skills with the ability to perform under pressure and manage multiple priorities with competing demands for resources. Robust analytical, data processing, and problem-solving skills Proficiency in process formulation and improvement Strong analytical skills, including managing multiple projects under strict timelines and working effectively in a dynamic environment to meet objectives.
Senior Solution Architect - Global National Security & Defense - Job ID: Amazon.jobs Skip to main content Senior Solution Architect - Global National Security & Defense Job ID: Amazon Web Services Singapore Private Limited Apply now DESCRIPTION Amazon Web Services (AWS) is looking for a Solutions Architect to join our thriving technical community and growing public sector business in Asia Pacific. You would be part of a friendly and supportive team, working together to bring the latest in disruptive, cutting-edge cloud computing technologies to organizations serving the public. As a Solutions Architect in the Global National Security, Defense, and National Law Enforcement Team you will be supporting some of the most important national government multinational Security, Defense, and Law Enforcement organizations to accelerate and scale innovation, reduce costs, drive efficiency and use cloud technology in support of their missions. In this role, your creativity will link technology to tangible solutions for mission challenges, with the opportunity to define or invent cloud-native reference architectures with the worldwide AWS Solutions Architect community. You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences) If you thrive when taking on diverse mission challenges, working with diverse global AWS teams and customers to protect and serve common public interests while challenging what many think impossible, come build the future with us. Key job responsibilities Owning the technical relationship with the customer and operate as their trusted advisor. Educating customers and partners on the latest AWS technologies and design patterns. Engage with business leaders, technologists, engineers, and analysts among Asia Pacific's Security & Defense customers to help them to solve problems and gain insight using the latest technologies and methodologies. Help customers imagine the art of the possible, challenge existing mental models and constraints, accelerate their projects and recommend best-practice architectures in line with their business outcomes. Take part in and lead deep-dive education and technology design exercises to create world-class, Well Architected solutions for Asia Pacific's Security, Defense, and Law Enforcement organizations and the AWS partners who work with them, including systems integrators and ISVs. Advocate on the behalf of the customer. to help drive continual improvements to the AWS platform to influence the service roadmap. Supporting other members of the account team and aid bid teams in reviewing technical responses to proposals. Collaborating and supporting broader AWS teams, Professional Services and AWS Partners, in order to deliver maximum value to customers. Building on your existing technical breadth and industry experience, you will develop expertise in AWS technologies to the point that you can not only contribute to but lead deep architecture discussions around systems and applications in the cloud. Develop and share best practice knowledge, technical content and new reference architectures (e.g. white papers, code samples, blog posts) with the worldwide AWS solutions architecture organization and the AWS customers and partners community. Develop areas of depth in technical domains relevant to your interests and customers' needs. Contribute to the growth of the Solutions Architecture organization by helping to hire, coach and mentor other members of the team. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. Our Global National Security, Defense, and National Law Enforcement team is growing with team members distributed globally to bring diverse perspectives in response to diverse global national security, defense, and national law enforcement priorities, operating conditions, and common opportunities to benefit from AWS cloud services in a dynamic global setting. Work/Life Harmony Our team puts a high value on work-life harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own level between your work and personal lives. This role will involve international travel within the Asia Pacific region. Mentorship & Career Growth. Our team is dedicated to supporting new members. We have a mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. We are open to hiring candidates to work out of one of the following locations: Singapore, SGP BASIC QUALIFICATIONS - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - Knowledge of AWS services, market segments, customer base and industry verticals Job details SGP, Singapore Public Sector Solutions Architect Related jobs Senior Solution Architect, World Wide Public Sector Location: SGP, Singapore Posted: September 20, 2023 (Updated 9 days ago) Digital Native (DNB) Solution Architect, ASEAN-SA Location: SGP, Singapore Posted: June 19, 2023 (Updated 9 days ago) Associate Solutions Architect Intern Location: SGP, Singapore Posted: October 5, 2023 (Updated 10 days ago) Senior Cloud Service Delivery Manager Location: SGP, Singapore Posted: November 2, 2023 (Updated 17 days ago) Solutions Architect Location: SGP, Singapore Posted: November 2, 2023 (Updated 25 days ago) Share this job Important FAQs for current Government employees Before proceeding, please review the following FAQs JOIN US ON Find Careers Job Categories Teams Locations US and EU Military recruiting Warehouse and Hourly Jobs Working At Amazon Culture Benefits Amazon Newsletter Diversity at Amazon Our leadership principles Help FAQ Interview tips Review application status Disability accommodations EU background checks English Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Privacy and Data Impressum , Inc. or its affiliates
Dec 09, 2023
Full time
Senior Solution Architect - Global National Security & Defense - Job ID: Amazon.jobs Skip to main content Senior Solution Architect - Global National Security & Defense Job ID: Amazon Web Services Singapore Private Limited Apply now DESCRIPTION Amazon Web Services (AWS) is looking for a Solutions Architect to join our thriving technical community and growing public sector business in Asia Pacific. You would be part of a friendly and supportive team, working together to bring the latest in disruptive, cutting-edge cloud computing technologies to organizations serving the public. As a Solutions Architect in the Global National Security, Defense, and National Law Enforcement Team you will be supporting some of the most important national government multinational Security, Defense, and Law Enforcement organizations to accelerate and scale innovation, reduce costs, drive efficiency and use cloud technology in support of their missions. In this role, your creativity will link technology to tangible solutions for mission challenges, with the opportunity to define or invent cloud-native reference architectures with the worldwide AWS Solutions Architect community. You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences) If you thrive when taking on diverse mission challenges, working with diverse global AWS teams and customers to protect and serve common public interests while challenging what many think impossible, come build the future with us. Key job responsibilities Owning the technical relationship with the customer and operate as their trusted advisor. Educating customers and partners on the latest AWS technologies and design patterns. Engage with business leaders, technologists, engineers, and analysts among Asia Pacific's Security & Defense customers to help them to solve problems and gain insight using the latest technologies and methodologies. Help customers imagine the art of the possible, challenge existing mental models and constraints, accelerate their projects and recommend best-practice architectures in line with their business outcomes. Take part in and lead deep-dive education and technology design exercises to create world-class, Well Architected solutions for Asia Pacific's Security, Defense, and Law Enforcement organizations and the AWS partners who work with them, including systems integrators and ISVs. Advocate on the behalf of the customer. to help drive continual improvements to the AWS platform to influence the service roadmap. Supporting other members of the account team and aid bid teams in reviewing technical responses to proposals. Collaborating and supporting broader AWS teams, Professional Services and AWS Partners, in order to deliver maximum value to customers. Building on your existing technical breadth and industry experience, you will develop expertise in AWS technologies to the point that you can not only contribute to but lead deep architecture discussions around systems and applications in the cloud. Develop and share best practice knowledge, technical content and new reference architectures (e.g. white papers, code samples, blog posts) with the worldwide AWS solutions architecture organization and the AWS customers and partners community. Develop areas of depth in technical domains relevant to your interests and customers' needs. Contribute to the growth of the Solutions Architecture organization by helping to hire, coach and mentor other members of the team. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. Our Global National Security, Defense, and National Law Enforcement team is growing with team members distributed globally to bring diverse perspectives in response to diverse global national security, defense, and national law enforcement priorities, operating conditions, and common opportunities to benefit from AWS cloud services in a dynamic global setting. Work/Life Harmony Our team puts a high value on work-life harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own level between your work and personal lives. This role will involve international travel within the Asia Pacific region. Mentorship & Career Growth. Our team is dedicated to supporting new members. We have a mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. We are open to hiring candidates to work out of one of the following locations: Singapore, SGP BASIC QUALIFICATIONS - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS - Knowledge of AWS services, market segments, customer base and industry verticals Job details SGP, Singapore Public Sector Solutions Architect Related jobs Senior Solution Architect, World Wide Public Sector Location: SGP, Singapore Posted: September 20, 2023 (Updated 9 days ago) Digital Native (DNB) Solution Architect, ASEAN-SA Location: SGP, Singapore Posted: June 19, 2023 (Updated 9 days ago) Associate Solutions Architect Intern Location: SGP, Singapore Posted: October 5, 2023 (Updated 10 days ago) Senior Cloud Service Delivery Manager Location: SGP, Singapore Posted: November 2, 2023 (Updated 17 days ago) Solutions Architect Location: SGP, Singapore Posted: November 2, 2023 (Updated 25 days ago) Share this job Important FAQs for current Government employees Before proceeding, please review the following FAQs JOIN US ON Find Careers Job Categories Teams Locations US and EU Military recruiting Warehouse and Hourly Jobs Working At Amazon Culture Benefits Amazon Newsletter Diversity at Amazon Our leadership principles Help FAQ Interview tips Review application status Disability accommodations EU background checks English Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Privacy and Data Impressum , Inc. or its affiliates
Job Purpose The position of Senior Technical Analyst within the Test Support Team at ICE Clear Europe entails the primary responsibility of offering support and management for both internal and external testing initiatives within the Clearing House. This multifaceted role involves diverse support functions, ranging from ad-hoc support to project management, formulation of test strategies, and oversight of comprehensive system testing. Responsibilities Facilitate and support the testing requirements of internal teams, vendors, and clearing members in the UAT test environments. Addressing internal and external test environment-related issues and queries promptly and efficiently, while upholding high standards of customer service. Execute morning and intraday checks and tasks for the Test Environment, ensuring completion and addressing any issues encountered promptly through resolution or appropriate escalation. Contribute to the planning and execution of project-based activities, including Clearing Platform Releases, ad-hoc upgrades and releases and Vendor Conformance testing of fundamental Clearing Platform API changes. Support the onboarding process for new Clearing Members, encompassing membership setup, testing, and guiding clients through the entire process (where applicable) to ensure readiness for Production go-live. Execute automated transaction entries, responding to both internal and external requests or requirements. Support testing for Product Tranches and ensuring the required Test Environment set up and conditions are in place. Manage and update the Clearing Membership setup within the Test Environments to ensure consistent alignment with the configurations within the Production Environment. Knowledge and Experience A fundamental requirement for this role is a comprehensive understanding of Futures and Options, encompassing a solid grasp of concepts, terminology, and the lifecycle of the contracts. Additionally, a robust knowledge of post-trade and clearing applications, including their functions, is strongly desired. A quick learner with a meticulous and creative approach, possessing effective communication and interpersonal skills, coupled with a proactive attitude. Possessing an excellent track record, the candidate would ideally demonstrate considerable experience in the Derivatives and/or Clearing Operations Environment. Experience with middle/back office/trading systems, preferably ECS, FEC, MFT, and WEBICE. Proficiency in Microsoft office, Quality Center, IBM MQ, database interrogations, SQL, VB queries, FIXml, and FIX analysis, along with problem-solving skills, is advantageous. Familiarity with technical tool sets, protocols, and third-party applications such as SFTP, SSL, Networking, Putty, WinSCP, etc., would be ideal. Degree level education. Schedule This role offers work from home flexibility of up to 2 days per week.
Dec 09, 2023
Full time
Job Purpose The position of Senior Technical Analyst within the Test Support Team at ICE Clear Europe entails the primary responsibility of offering support and management for both internal and external testing initiatives within the Clearing House. This multifaceted role involves diverse support functions, ranging from ad-hoc support to project management, formulation of test strategies, and oversight of comprehensive system testing. Responsibilities Facilitate and support the testing requirements of internal teams, vendors, and clearing members in the UAT test environments. Addressing internal and external test environment-related issues and queries promptly and efficiently, while upholding high standards of customer service. Execute morning and intraday checks and tasks for the Test Environment, ensuring completion and addressing any issues encountered promptly through resolution or appropriate escalation. Contribute to the planning and execution of project-based activities, including Clearing Platform Releases, ad-hoc upgrades and releases and Vendor Conformance testing of fundamental Clearing Platform API changes. Support the onboarding process for new Clearing Members, encompassing membership setup, testing, and guiding clients through the entire process (where applicable) to ensure readiness for Production go-live. Execute automated transaction entries, responding to both internal and external requests or requirements. Support testing for Product Tranches and ensuring the required Test Environment set up and conditions are in place. Manage and update the Clearing Membership setup within the Test Environments to ensure consistent alignment with the configurations within the Production Environment. Knowledge and Experience A fundamental requirement for this role is a comprehensive understanding of Futures and Options, encompassing a solid grasp of concepts, terminology, and the lifecycle of the contracts. Additionally, a robust knowledge of post-trade and clearing applications, including their functions, is strongly desired. A quick learner with a meticulous and creative approach, possessing effective communication and interpersonal skills, coupled with a proactive attitude. Possessing an excellent track record, the candidate would ideally demonstrate considerable experience in the Derivatives and/or Clearing Operations Environment. Experience with middle/back office/trading systems, preferably ECS, FEC, MFT, and WEBICE. Proficiency in Microsoft office, Quality Center, IBM MQ, database interrogations, SQL, VB queries, FIXml, and FIX analysis, along with problem-solving skills, is advantageous. Familiarity with technical tool sets, protocols, and third-party applications such as SFTP, SSL, Networking, Putty, WinSCP, etc., would be ideal. Degree level education. Schedule This role offers work from home flexibility of up to 2 days per week.
Summary £29,000 up to £37,000 per annum - This isn't supporting the frontline. This is the heart of the action.Our business is growing fast and continue to be extremely dynamic, as an IT Service Desk Analyst you will have to make sure our tech stays up to speed and the business is ready for every challenge. As an IT professional, you'll have the technical know-how that keeps our IT systems running smoothly.This role will be based be based in our brand-new Luton Regional Distribution Centre which is our first semi-automatic warehouse in the UK and the biggest to date in Europe. As an IT Service Desk Analyst, you will support the onsite Warehouse teams, such as logistics, sales, supply chain etc. Every day will bring a fresh challenge, putting your analytical mind to the test. Your commitment, energy and passion for outstanding service will play a vital role in keeping our IT systems working seamlessly. Please be aware that this role will also operate an out of hours rota who will be remunerated on top of the basic salary. We have moved to a hybrid working model with a recommended 3 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Be the IT expert for our warehouses and admin teams Installation, maintenance and monitoring of IT equipment in the Regional Distribution Centre and Luton region Investigate, troubleshoot and solve any IT issues Maintaining Service Level targets Managing incidents, requests and problems in a timely manner Assisting with End User training What you'll need Experience of providing first-line support, ideally in an ITIL environment Understanding of IT systems including servers, networks and printers A knack for managing and maintaining databases Initiative and drive to deliver excellent customer service skills A confident communication style and strong organisational skills A proactive, can-do attitude Experience of using appropriate IT technology, methods, principles and equipment such as: Win8/Win10, Laptop / desktop support, Basic Networking knowledge, Active Directory, Incident management systems Experience of using the following IT technology would be desirable: SCCM/MECM', MAC, Cisco Phone Systems or other similar system What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £29,000 with the potential to earn up to £37,000 (depending on experience) with 30 days holiday per annum (pro rata, including Bank Holidays) rising to 35 days after 2 years of employment. We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: On-site Car Parking (including electric charging) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Dec 09, 2023
Full time
Summary £29,000 up to £37,000 per annum - This isn't supporting the frontline. This is the heart of the action.Our business is growing fast and continue to be extremely dynamic, as an IT Service Desk Analyst you will have to make sure our tech stays up to speed and the business is ready for every challenge. As an IT professional, you'll have the technical know-how that keeps our IT systems running smoothly.This role will be based be based in our brand-new Luton Regional Distribution Centre which is our first semi-automatic warehouse in the UK and the biggest to date in Europe. As an IT Service Desk Analyst, you will support the onsite Warehouse teams, such as logistics, sales, supply chain etc. Every day will bring a fresh challenge, putting your analytical mind to the test. Your commitment, energy and passion for outstanding service will play a vital role in keeping our IT systems working seamlessly. Please be aware that this role will also operate an out of hours rota who will be remunerated on top of the basic salary. We have moved to a hybrid working model with a recommended 3 days in the office per week for appropriate Head Office and Regional roles, empowering our teams to choose how and where they work best. We feel it is important that, where possible, we offer our colleagues as much flexibility as possible and trust our teams to determine the right environments that work most effectively for them. What you'll do Be the IT expert for our warehouses and admin teams Installation, maintenance and monitoring of IT equipment in the Regional Distribution Centre and Luton region Investigate, troubleshoot and solve any IT issues Maintaining Service Level targets Managing incidents, requests and problems in a timely manner Assisting with End User training What you'll need Experience of providing first-line support, ideally in an ITIL environment Understanding of IT systems including servers, networks and printers A knack for managing and maintaining databases Initiative and drive to deliver excellent customer service skills A confident communication style and strong organisational skills A proactive, can-do attitude Experience of using appropriate IT technology, methods, principles and equipment such as: Win8/Win10, Laptop / desktop support, Basic Networking knowledge, Active Directory, Incident management systems Experience of using the following IT technology would be desirable: SCCM/MECM', MAC, Cisco Phone Systems or other similar system What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £29,000 with the potential to earn up to £37,000 (depending on experience) with 30 days holiday per annum (pro rata, including Bank Holidays) rising to 35 days after 2 years of employment. We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: On-site Car Parking (including electric charging) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
BPP Education is entering a new phase of its growth and evolution, attracting thousands more students each year and expanding into new verticals and new markets globally. The BPP Product& Technology (P&T) organisation is evolving rapidly, and driving transformation of its platforms, digital products, and experiences, to help BPP Education scale and meet the growth of the business in the coming years. We are looking for an experienced digital analyst to work in our Data Analytics team. You will enable BPP to leverage digital insight, to inform and optimise how we deliver scalable, secure, and performant experiences that delight and engage learners during their time with BPP and beyond, throughout their working lives. As the Senior Digital Product Analyst, you will report to the Product Analytics Manager. Working as part of the website product squad you will help deliver and evolve BPP Education's vision to become more customer-centred, design and data-informed, to build products that meet and exceed our users' needs across our education ecosystem. Key responsibilities : Help ensure website Product Squad objectives are met whilst advocating for data-driven decision making and test and learn culture Develop and champion the use of analytics to show a true understanding of how our customers use our website Develop data-driven hypothesis on how to optimise website effectiveness with the website product team including clear success measurements Display and communicate insight clearly, develop standard reports and dashboards measuring performance against identified business objectives. Designed to be visually engaging, as well as simple, easy to use with clear storytelling Responsible for site tagging best practise and ensure it is being used effectively across all BPP products - ensuring site tracking and implementation of measurement tags are conducive to interrogating and improving the web journey through data Pro-active in ensuring that tools required for website analytics are the most up to date versions and relevant to support goals Work closely with Marketing Analytics team to share insights that will impact campaign and journey analytics Ensure adherence to all data governance policies Essential Skills Proven experience in data management and analytics skills Proven experience using Google Analytics to make digital recommendations that have a positive impact on website performance Proven experience of effectively implementing tagging best practise Understanding of cookie consent and its impact on analytics implementation (e.g. OneTrust) Confident with a range of analytical skills to transform data into usable insight by multiple audiences Experience using data visualisation tools such as PowerBI or Tableau Effective communication skills to people of all data knowledge levels Passion for continuous development and learning Desirable Skills: Experience with GA4 Experience working with behavioural tool such as Hotjar, ContentSquare Experience working in an Agile framework Experience using Jira in a collaborative environment Experience performing A/B testing, cohort analysis, funnel analysis, heat mapping and retention analysis Core Skills: Data Analysis, Data Visualisation, SQL, Power BI, Alteryx Other Skills: Tableau, R, Python Seniority: Senior
Dec 09, 2023
Full time
BPP Education is entering a new phase of its growth and evolution, attracting thousands more students each year and expanding into new verticals and new markets globally. The BPP Product& Technology (P&T) organisation is evolving rapidly, and driving transformation of its platforms, digital products, and experiences, to help BPP Education scale and meet the growth of the business in the coming years. We are looking for an experienced digital analyst to work in our Data Analytics team. You will enable BPP to leverage digital insight, to inform and optimise how we deliver scalable, secure, and performant experiences that delight and engage learners during their time with BPP and beyond, throughout their working lives. As the Senior Digital Product Analyst, you will report to the Product Analytics Manager. Working as part of the website product squad you will help deliver and evolve BPP Education's vision to become more customer-centred, design and data-informed, to build products that meet and exceed our users' needs across our education ecosystem. Key responsibilities : Help ensure website Product Squad objectives are met whilst advocating for data-driven decision making and test and learn culture Develop and champion the use of analytics to show a true understanding of how our customers use our website Develop data-driven hypothesis on how to optimise website effectiveness with the website product team including clear success measurements Display and communicate insight clearly, develop standard reports and dashboards measuring performance against identified business objectives. Designed to be visually engaging, as well as simple, easy to use with clear storytelling Responsible for site tagging best practise and ensure it is being used effectively across all BPP products - ensuring site tracking and implementation of measurement tags are conducive to interrogating and improving the web journey through data Pro-active in ensuring that tools required for website analytics are the most up to date versions and relevant to support goals Work closely with Marketing Analytics team to share insights that will impact campaign and journey analytics Ensure adherence to all data governance policies Essential Skills Proven experience in data management and analytics skills Proven experience using Google Analytics to make digital recommendations that have a positive impact on website performance Proven experience of effectively implementing tagging best practise Understanding of cookie consent and its impact on analytics implementation (e.g. OneTrust) Confident with a range of analytical skills to transform data into usable insight by multiple audiences Experience using data visualisation tools such as PowerBI or Tableau Effective communication skills to people of all data knowledge levels Passion for continuous development and learning Desirable Skills: Experience with GA4 Experience working with behavioural tool such as Hotjar, ContentSquare Experience working in an Agile framework Experience using Jira in a collaborative environment Experience performing A/B testing, cohort analysis, funnel analysis, heat mapping and retention analysis Core Skills: Data Analysis, Data Visualisation, SQL, Power BI, Alteryx Other Skills: Tableau, R, Python Seniority: Senior
Data Engineer- London/ Remote- 6 Months- £48-£53 ph PAYE A global technology company are looking for an experienced Data Engineer to join their team on an initial month assignment. The data warehouse team works very closely with Product Managers, Product Analysts and Internet Marketers to figure out ways to acquire new users, retain existing users and optimize user experience - all of this using massive amounts of data. In this role, you will see a direct link between your work, company growth, and user satisfaction. The successful Data Engineer will work with some of the brightest minds in the industry, and you'll get an opportunity to solve some of the most challenging business problems on the web and mobile Internet, at a scale that few companies can match. Responsibilities: Manage data warehouse plans for a product or a group of products. Interface with engineers, product managers and product analysts to understand data needs. Build data expertise and own data quality for allocated areas of ownership. Design, build and launch new data models in production. Design, build and launch new data extraction, transformation and loading processes in production. Support existing processes running in production. Define and manage SLA for all data sets in allocated areas of ownership. Work with data infrastructure to triage infra issues and drive to resolution. Skills/ Experience: 5+ years experience in the data warehouse space. 5+ years experience in custom ETL design, implementation and maintenance. 5+ years experience with programming languages (Python or Java), Python preferred. 5+ years experience in writing efficient SQL statements. Experience working with either a Map Reduce or an MPP system. Hands on and deep experience with schema design and dimensional data modelling. Ability to analyse data to identify deliverables, gaps and inconsistencies. Excellent communication skills including the ability to identify and communicate data driven insights. Ability and interest in managing and communicating data warehouse plans to internal clients. BS/BA in Technical Field, Computer Science or Mathematics Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Dec 08, 2023
Full time
Data Engineer- London/ Remote- 6 Months- £48-£53 ph PAYE A global technology company are looking for an experienced Data Engineer to join their team on an initial month assignment. The data warehouse team works very closely with Product Managers, Product Analysts and Internet Marketers to figure out ways to acquire new users, retain existing users and optimize user experience - all of this using massive amounts of data. In this role, you will see a direct link between your work, company growth, and user satisfaction. The successful Data Engineer will work with some of the brightest minds in the industry, and you'll get an opportunity to solve some of the most challenging business problems on the web and mobile Internet, at a scale that few companies can match. Responsibilities: Manage data warehouse plans for a product or a group of products. Interface with engineers, product managers and product analysts to understand data needs. Build data expertise and own data quality for allocated areas of ownership. Design, build and launch new data models in production. Design, build and launch new data extraction, transformation and loading processes in production. Support existing processes running in production. Define and manage SLA for all data sets in allocated areas of ownership. Work with data infrastructure to triage infra issues and drive to resolution. Skills/ Experience: 5+ years experience in the data warehouse space. 5+ years experience in custom ETL design, implementation and maintenance. 5+ years experience with programming languages (Python or Java), Python preferred. 5+ years experience in writing efficient SQL statements. Experience working with either a Map Reduce or an MPP system. Hands on and deep experience with schema design and dimensional data modelling. Ability to analyse data to identify deliverables, gaps and inconsistencies. Excellent communication skills including the ability to identify and communicate data driven insights. Ability and interest in managing and communicating data warehouse plans to internal clients. BS/BA in Technical Field, Computer Science or Mathematics Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Description The Systems Analyst's role within Connells Group IT is to understand, translate and integrate functional business requirements into lower level specifications designed for in-house developed systems ready to be developed and tested by the development teams. The role also extends to working with current and/or potential third party technology suppliers. This can include anything from proof of concept work to aid business understanding and support decision making, right through to providing technical support on integrations. About the Team IT Solutions & Development comprises of the following key areas: Application Development Online Development Data Development Business Solutions Key responsibilities of the System Analyst: Responsibility for integrating business requirements into functional requirements for in-house developed systems System design for core line-of-business applications with understanding and appreciation of 3 rd party integration and feeds Working closely with analysts, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction Mapping and documenting interfaces between legacy and new systems Providing a point of interface between the Group and current or potential third party technology suppliers Working with third party technology suppliers ensuring the group maximises the full potential of any relationship/partnership Providing technical administration and configuration support across a wide variety of third party technology platforms Experience & skills required to be successful as a System Analyst: Essential Proven experience as a Business or Systems Analyst working in a technical environment knowledge of software development lifecycle, documenting technical functional specifications Ability to analyse and document business processes together with the ability to convey the resulting technical requirements and implications Strong experience of writing functional and technical specifications Ability to map and document interfaces between legacy and new systems including 3 rd parties Ability to interact well with both business and technical resources at all levels Ability to present proof of concept work back to stakeholders to aid understanding and support decision making Excellent written and verbal communication skills Highly Desirable Experience with email marketing platforms Desirable Property industry experience Professional qualifications (e.g. BSC Diploma in Business Analysis (ISEB Experience in management information / business intelligence Exposure or experience in a variety of roles inside a software development team Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00292
Dec 08, 2023
Full time
Job Description The Systems Analyst's role within Connells Group IT is to understand, translate and integrate functional business requirements into lower level specifications designed for in-house developed systems ready to be developed and tested by the development teams. The role also extends to working with current and/or potential third party technology suppliers. This can include anything from proof of concept work to aid business understanding and support decision making, right through to providing technical support on integrations. About the Team IT Solutions & Development comprises of the following key areas: Application Development Online Development Data Development Business Solutions Key responsibilities of the System Analyst: Responsibility for integrating business requirements into functional requirements for in-house developed systems System design for core line-of-business applications with understanding and appreciation of 3 rd party integration and feeds Working closely with analysts, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction Mapping and documenting interfaces between legacy and new systems Providing a point of interface between the Group and current or potential third party technology suppliers Working with third party technology suppliers ensuring the group maximises the full potential of any relationship/partnership Providing technical administration and configuration support across a wide variety of third party technology platforms Experience & skills required to be successful as a System Analyst: Essential Proven experience as a Business or Systems Analyst working in a technical environment knowledge of software development lifecycle, documenting technical functional specifications Ability to analyse and document business processes together with the ability to convey the resulting technical requirements and implications Strong experience of writing functional and technical specifications Ability to map and document interfaces between legacy and new systems including 3 rd parties Ability to interact well with both business and technical resources at all levels Ability to present proof of concept work back to stakeholders to aid understanding and support decision making Excellent written and verbal communication skills Highly Desirable Experience with email marketing platforms Desirable Property industry experience Professional qualifications (e.g. BSC Diploma in Business Analysis (ISEB Experience in management information / business intelligence Exposure or experience in a variety of roles inside a software development team Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00292
In Technology Group Limited
Manchester, Lancashire
Senior Cyber Security Analyst Wanted in Manchester! Salary: £50,000 - £70,000 Are you a Cyber Security expert ready to take the lead in a dynamic and cutting-edge environment? Join our team in Manchester as a Senior Cyber Security Analyst and make a significant impact on our organization's security posture. Key Responsibilities: Threat Detection and Response: Utilize advanced tools and techniques to detect and respond to security incidents promptly. Incident Management: Lead incident response efforts, coordinating with cross-functional teams for effective resolution. Vulnerability Management: Conduct assessments, identify vulnerabilities, and implement strategies for remediation. Security Architecture: Provide expertise in designing and implementing robust security architectures. Security Awareness: Foster a culture of security awareness and best practices throughout the organization. Qualifications: ? Experience: Minimum of 5 years in Cyber Security roles with a focus on analysis and incident response. ? Certifications: CISSP, CISM, or equivalent certifications highly desirable. ? Technical Proficiency: Strong understanding of security technologies, network protocols, and emerging threats. ? Leadership Skills: Proven ability to lead and mentor a team of security professionals effectively. Perks and Benefits: ? Competitive Compensation: Enjoy a competitive salary with performance-based bonuses. ? Comprehensive Benefits: Health, dental, and retirement benefits to ensure your well-being. ? Work-Life Balance: Flexible work hours and remote work options available. ? Professional Development: Access to training programs and certifications to support your continuous learning. Why Us: ? Innovation Hub: Be part of a forward-thinking organization at the forefront of technological advancements. ? Collaborative Culture: Join a team that values collaboration, creativity, and a passion for staying ahead of cyber threats. ? Career Growth: We believe in investing in our team's development, offering ample opportunities for career advancement. If you are passionate about cyber security and want to be part of a team dedicated to excellence, apply now and let's shape the future of security together! ? In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Dec 08, 2023
Full time
Senior Cyber Security Analyst Wanted in Manchester! Salary: £50,000 - £70,000 Are you a Cyber Security expert ready to take the lead in a dynamic and cutting-edge environment? Join our team in Manchester as a Senior Cyber Security Analyst and make a significant impact on our organization's security posture. Key Responsibilities: Threat Detection and Response: Utilize advanced tools and techniques to detect and respond to security incidents promptly. Incident Management: Lead incident response efforts, coordinating with cross-functional teams for effective resolution. Vulnerability Management: Conduct assessments, identify vulnerabilities, and implement strategies for remediation. Security Architecture: Provide expertise in designing and implementing robust security architectures. Security Awareness: Foster a culture of security awareness and best practices throughout the organization. Qualifications: ? Experience: Minimum of 5 years in Cyber Security roles with a focus on analysis and incident response. ? Certifications: CISSP, CISM, or equivalent certifications highly desirable. ? Technical Proficiency: Strong understanding of security technologies, network protocols, and emerging threats. ? Leadership Skills: Proven ability to lead and mentor a team of security professionals effectively. Perks and Benefits: ? Competitive Compensation: Enjoy a competitive salary with performance-based bonuses. ? Comprehensive Benefits: Health, dental, and retirement benefits to ensure your well-being. ? Work-Life Balance: Flexible work hours and remote work options available. ? Professional Development: Access to training programs and certifications to support your continuous learning. Why Us: ? Innovation Hub: Be part of a forward-thinking organization at the forefront of technological advancements. ? Collaborative Culture: Join a team that values collaboration, creativity, and a passion for staying ahead of cyber threats. ? Career Growth: We believe in investing in our team's development, offering ample opportunities for career advancement. If you are passionate about cyber security and want to be part of a team dedicated to excellence, apply now and let's shape the future of security together! ? In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Due to exciting growth, we are on the hunt for an experienced Senior IT Application Specialist to join our vibrant and supportive team. We are not only a shaker in terms of revenue, but we are also shaking up the active nutrition sector. We are innovators. We are disruptors. We are game changers. If you want to help create and drive the soon to be the biggest success story in UK active nutrition, you need to join us. Role Info: Senior IT Application SpecialistLondon (Liverpool St) or Colchester Based 3 Days Per Week (You Choose). If London-based, occasional travel to Colchester will be required.£48,000 Plus Perkbox + Pension + Company Discount Scheme and MoreFull Time - Permanent Values & Culture: Aspiring, Accountable, Conscious, ConsiderateCompany: Award-Winning Wellness and Sports Nutrition Food BrandPedigree: One of the largest and fastest-growing nutrition brands in the world Your Skills: ERP, WMS, CRM, eCom, MFP, MM, and manufacturing solutions About Us: We are on an incredible journey, with a mission to become the only destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand - and we need your help! We want passionate risk-takers. We want people that like to challenge our thinking. We want people that live and breathe digital and have a passion for nutrition, health, fitness, and sports. The Senior IT Application Specialist Role: We're on the search for a Senior IT Application Specialist to join our Tech team and become the driving force behind our application portfolio. In this role, you'll bring expert second-line capabilities to the table, covering everything from provision and management to administration, support, monitoring, and enhancement. In this dynamic position, you'll be responsible for an array of application technologies, including ERP, core financials, WMS, CRM, integrations solutions, eCom, MFP, MM, and manufacturing solutions. Your mission is clear: ensure these applications not only meet but exceed industry best practices and business requirements, delivering top-tier performance, capacity, reliability, resilience, security, maintainability, and recoverability. Reporting directly to our IT Operations Manager, you'll lead a team of skilled application specialists, driving them to respond swiftly to support incidents, tackle problems, fulfil requests, and supercharge enhancements, all within the agreed SLAs. What your day-to-day might look like: + Taking charge of 2nd line application support, ensuring timely issue resolution in alignment with SLAs, collaborating with internal and external support teams+ Managing on-premise and cloud-based applications+ Providing guidance and coaching to 1st line Service Desk staff and super users+ Developing and maintaining policies and procedures to ensure consistent service levels+ Participating in after-hours support rotation as needed+ Creating and updating technical support documentation and Service Catalogue entries+ Accurately recording user interactions and troubleshooting steps in the ticketing system+ Collaborating with IT and business teams to share knowledge, insights, and solutions+ Maintaining an accurate inventory of software licences and peripherals to support procurement and asset management processes+ Establishing and maintaining change control procedures following ITIL best practices+ Ensuring the security of all applications, aligning with industry and vendor best practices+ Working with IT and business teams to achieve and maintain security certifications+ Planning, managing, and executing application upgrade and enhancement projects to meet our business requirements. About you: + Approximately 5+ years of demonstrated experience managing core business applications and a 2nd line support team in small to medium enterprises, ideally serving 200-500 users+ Bachelor's degree or equivalent industry experience in a relevant technical field+ Proven experience in acquiring and maintaining technical certifications across various application architectures and technologies (e.g., Togaf, CompTIA, BCS, Microsoft, AWS, Google, SQL DBA)+ ITIL Foundation and relevant practitioner certifications, or equivalent experience in structured support environments+ Experience in obtaining and upholding Cyber Essentials and/or ISO 27001 certifications+ Proficiency in ITIL-centric environments+ Familiarity with working alongside third-party software development teams using Agile methodology+ Project management experience in line with Prince2 standards+ Strong stakeholder management skills, including executive-level interactions+ Exceptional problem-solving and analytical abilities+ In-depth knowledge of application architecture and technologies, including Sage, Netsuite, RF Smart WMS, Magento, MFP, PLM, line-of-business applications, and common desktop/SAAS software+ Capability to conduct research on new technology, issues, and products as needed+ Exceptional communication and interpersonal skills+ Experience in asset and stock management What do we offer? + 60% company discount+ Company pension+ PerkBox subscription+ Cycle to Work scheme+ Summer working hours+ Option to buy additional annual leave+ Happy Hour every Thursday and Friday+ A day off to celebrate your Birthday+ A day off for Volunteering (optional) Interested? Apply here for a fast-track path to the Hiring Manager You may have worked in the following capacities:Application Support Specialist, Application Analyst, Application Consultant, Software Application Specialist, IT Application Support Analyst, IT Application Engineer, IT Solutions Specialist, Technical Application Specialist, Software Implementation
Dec 08, 2023
Full time
Due to exciting growth, we are on the hunt for an experienced Senior IT Application Specialist to join our vibrant and supportive team. We are not only a shaker in terms of revenue, but we are also shaking up the active nutrition sector. We are innovators. We are disruptors. We are game changers. If you want to help create and drive the soon to be the biggest success story in UK active nutrition, you need to join us. Role Info: Senior IT Application SpecialistLondon (Liverpool St) or Colchester Based 3 Days Per Week (You Choose). If London-based, occasional travel to Colchester will be required.£48,000 Plus Perkbox + Pension + Company Discount Scheme and MoreFull Time - Permanent Values & Culture: Aspiring, Accountable, Conscious, ConsiderateCompany: Award-Winning Wellness and Sports Nutrition Food BrandPedigree: One of the largest and fastest-growing nutrition brands in the world Your Skills: ERP, WMS, CRM, eCom, MFP, MM, and manufacturing solutions About Us: We are on an incredible journey, with a mission to become the only destination brand for active nutrition. We are shaking up the sports nutrition industry through disruptive marketing campaigns that help people think differently about our brand - and we need your help! We want passionate risk-takers. We want people that like to challenge our thinking. We want people that live and breathe digital and have a passion for nutrition, health, fitness, and sports. The Senior IT Application Specialist Role: We're on the search for a Senior IT Application Specialist to join our Tech team and become the driving force behind our application portfolio. In this role, you'll bring expert second-line capabilities to the table, covering everything from provision and management to administration, support, monitoring, and enhancement. In this dynamic position, you'll be responsible for an array of application technologies, including ERP, core financials, WMS, CRM, integrations solutions, eCom, MFP, MM, and manufacturing solutions. Your mission is clear: ensure these applications not only meet but exceed industry best practices and business requirements, delivering top-tier performance, capacity, reliability, resilience, security, maintainability, and recoverability. Reporting directly to our IT Operations Manager, you'll lead a team of skilled application specialists, driving them to respond swiftly to support incidents, tackle problems, fulfil requests, and supercharge enhancements, all within the agreed SLAs. What your day-to-day might look like: + Taking charge of 2nd line application support, ensuring timely issue resolution in alignment with SLAs, collaborating with internal and external support teams+ Managing on-premise and cloud-based applications+ Providing guidance and coaching to 1st line Service Desk staff and super users+ Developing and maintaining policies and procedures to ensure consistent service levels+ Participating in after-hours support rotation as needed+ Creating and updating technical support documentation and Service Catalogue entries+ Accurately recording user interactions and troubleshooting steps in the ticketing system+ Collaborating with IT and business teams to share knowledge, insights, and solutions+ Maintaining an accurate inventory of software licences and peripherals to support procurement and asset management processes+ Establishing and maintaining change control procedures following ITIL best practices+ Ensuring the security of all applications, aligning with industry and vendor best practices+ Working with IT and business teams to achieve and maintain security certifications+ Planning, managing, and executing application upgrade and enhancement projects to meet our business requirements. About you: + Approximately 5+ years of demonstrated experience managing core business applications and a 2nd line support team in small to medium enterprises, ideally serving 200-500 users+ Bachelor's degree or equivalent industry experience in a relevant technical field+ Proven experience in acquiring and maintaining technical certifications across various application architectures and technologies (e.g., Togaf, CompTIA, BCS, Microsoft, AWS, Google, SQL DBA)+ ITIL Foundation and relevant practitioner certifications, or equivalent experience in structured support environments+ Experience in obtaining and upholding Cyber Essentials and/or ISO 27001 certifications+ Proficiency in ITIL-centric environments+ Familiarity with working alongside third-party software development teams using Agile methodology+ Project management experience in line with Prince2 standards+ Strong stakeholder management skills, including executive-level interactions+ Exceptional problem-solving and analytical abilities+ In-depth knowledge of application architecture and technologies, including Sage, Netsuite, RF Smart WMS, Magento, MFP, PLM, line-of-business applications, and common desktop/SAAS software+ Capability to conduct research on new technology, issues, and products as needed+ Exceptional communication and interpersonal skills+ Experience in asset and stock management What do we offer? + 60% company discount+ Company pension+ PerkBox subscription+ Cycle to Work scheme+ Summer working hours+ Option to buy additional annual leave+ Happy Hour every Thursday and Friday+ A day off to celebrate your Birthday+ A day off for Volunteering (optional) Interested? Apply here for a fast-track path to the Hiring Manager You may have worked in the following capacities:Application Support Specialist, Application Analyst, Application Consultant, Software Application Specialist, IT Application Support Analyst, IT Application Engineer, IT Solutions Specialist, Technical Application Specialist, Software Implementation
Competitive Salary 25 days per year holiday 4% Company Pension Salary sacrifice Electric Car Scheme Hybrid working Mobile phone allowance Lots of socials and events such as Poker nights, Ping Pong competitions and Squash leagues World Class NetPromoter score company 9am - 5:30pm Monday to Friday (Beer fridge opens at 5pm Thursday) The Role Senior analysts are an extension of the Analytics leadership team. They are required to lead the analytics for client projects. This means working with the PM to create the project plan, assigning work across the other analysts on the project, coaching delivery and quality assuring the output Responsibilities Our Data Analysts: Are experts in turning large quantities of complex client data into insights which can be used to inform decision making and drive business benefit Are quick to identify incomplete and diverse data sets, pinpointing data issues which may affect the accuracy and completeness of any analysis performed Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data sets as part of the Data Analytics Cycle Are experienced in producing data visualisations, detailed reporting and analytics underpinned with clear business commentary Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role with the need for strong engagement with our clients and consultants alike Can conduct consumer data analytics for our Tier 1 Telecoms / Utilities provider clients that will provide insights into a range of focus areas, including customer eligibility compliance, discount and promotion activities and key performance indicators construction Analysis activities that require insights to be derived from the data sets to enable business case construction to addess any data anomalies found Are open minded and flexible with a thirst for knowledge and an appetite for continuous development Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role Are open minded and flexible with a thirst for knowledge and an appetite for continuous development What success looks like in the role Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / industry needs Create impactful data visuals and compelling narratives Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Competencies and Behaviours 5+ years of relevant experienceCommercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company Have strong applied technical and analytical skills using a range of tools and techniques (SQL, Python, R, Excel) Have a strong understanding of databases and relational data modelling Experience in Python, R, statistical modelling or Machine Learning would be preferred Is highly inquisitive. Uses data to finds and quantifies tactical and strategic opportunities Can produce testable, repeatable, well documented solutions where QA is core to the delivery mechanism Can present confidently at all levels of a business Can maintains flexible and robust plans across multiple projects, proactively identifies risk and outline mitigation plans. Creates impactful data visuals and compelling narratives Good at working independently and as part of a team Are flexible and self-motivated Are good under pressure Able to travel throughout the UK Can be based at our London Office Have a commitment to personal development Founded in 2005, we are a dynamic data solutions company dedicated to helping organisations solve complex business challenges. Our client's satisfaction is of primary importance to us and we are proud to own a World Class Net Promoter Score. Combining our data solutions with our delivery capabilities and tailored approach, we work with clients across the Water, Energy, Telecoms, Financial Services and Housing sectors to achieve a common goal. Sagacity addresses core problems that exist for clients within the lifecycle of their customers; Reducing Bad Debt, Improving Revenue & Margin and Optimising Value through our five core solutions; Customer Data Management, Credit Risk, Revenue Assurance, Value Based Management and Consulting. We help our clients to extract maximum value by joining the dots between data, people, policies, processes and systems. We believe that the reason for our World Class Net Promoter Score is because of the talent we employ and nurture, our team environment as well as our ethos - for us it is a mindset thing We are a purpose led company and we believe that purpose comes before profit. We believe that if we achieve our purpose then everything else will follow. From a client perspective that means we engage to deliver successful client outcomes rather than limiting ourselves to delivering contracted outputs. Delivering outputs delivers the contract. Joining the dots delivers the outcome.
Dec 08, 2023
Full time
Competitive Salary 25 days per year holiday 4% Company Pension Salary sacrifice Electric Car Scheme Hybrid working Mobile phone allowance Lots of socials and events such as Poker nights, Ping Pong competitions and Squash leagues World Class NetPromoter score company 9am - 5:30pm Monday to Friday (Beer fridge opens at 5pm Thursday) The Role Senior analysts are an extension of the Analytics leadership team. They are required to lead the analytics for client projects. This means working with the PM to create the project plan, assigning work across the other analysts on the project, coaching delivery and quality assuring the output Responsibilities Our Data Analysts: Are experts in turning large quantities of complex client data into insights which can be used to inform decision making and drive business benefit Are quick to identify incomplete and diverse data sets, pinpointing data issues which may affect the accuracy and completeness of any analysis performed Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data sets as part of the Data Analytics Cycle Are experienced in producing data visualisations, detailed reporting and analytics underpinned with clear business commentary Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role with the need for strong engagement with our clients and consultants alike Can conduct consumer data analytics for our Tier 1 Telecoms / Utilities provider clients that will provide insights into a range of focus areas, including customer eligibility compliance, discount and promotion activities and key performance indicators construction Analysis activities that require insights to be derived from the data sets to enable business case construction to addess any data anomalies found Are open minded and flexible with a thirst for knowledge and an appetite for continuous development Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner Balance the technical and analytical demands of their role Are open minded and flexible with a thirst for knowledge and an appetite for continuous development What success looks like in the role Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / industry needs Create impactful data visuals and compelling narratives Continued improvement of Sagacity's Product Suite through the delivery of robust data insight Ability to take accountability and ownership for client and internal deliverables Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning Competencies and Behaviours 5+ years of relevant experienceCommercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company Have strong applied technical and analytical skills using a range of tools and techniques (SQL, Python, R, Excel) Have a strong understanding of databases and relational data modelling Experience in Python, R, statistical modelling or Machine Learning would be preferred Is highly inquisitive. Uses data to finds and quantifies tactical and strategic opportunities Can produce testable, repeatable, well documented solutions where QA is core to the delivery mechanism Can present confidently at all levels of a business Can maintains flexible and robust plans across multiple projects, proactively identifies risk and outline mitigation plans. Creates impactful data visuals and compelling narratives Good at working independently and as part of a team Are flexible and self-motivated Are good under pressure Able to travel throughout the UK Can be based at our London Office Have a commitment to personal development Founded in 2005, we are a dynamic data solutions company dedicated to helping organisations solve complex business challenges. Our client's satisfaction is of primary importance to us and we are proud to own a World Class Net Promoter Score. Combining our data solutions with our delivery capabilities and tailored approach, we work with clients across the Water, Energy, Telecoms, Financial Services and Housing sectors to achieve a common goal. Sagacity addresses core problems that exist for clients within the lifecycle of their customers; Reducing Bad Debt, Improving Revenue & Margin and Optimising Value through our five core solutions; Customer Data Management, Credit Risk, Revenue Assurance, Value Based Management and Consulting. We help our clients to extract maximum value by joining the dots between data, people, policies, processes and systems. We believe that the reason for our World Class Net Promoter Score is because of the talent we employ and nurture, our team environment as well as our ethos - for us it is a mindset thing We are a purpose led company and we believe that purpose comes before profit. We believe that if we achieve our purpose then everything else will follow. From a client perspective that means we engage to deliver successful client outcomes rather than limiting ourselves to delivering contracted outputs. Delivering outputs delivers the contract. Joining the dots delivers the outcome.
3rd Line Service Desk Analyst Role: 3rd Line Service Desk AnalystLocation: Dudley, BirminghamSalary: Up To £40,000 DOE An opportunity has arisen for a 3rd Line Service Desk Analyst within an established IT Managed Service Provider located in West Midlands. This provider has earned recognition for its commitment to quality end-user service and holds prestigious accreditation's. Role Overview: As a 3rd Line ServiceDesk Analyst, you will be an integral part of a dynamic team responsible for overseeing critical aspects such as network infrastructure, server maintenance, data security, and comprehensive end-user support. This role requires a proactive approach, excellent technical prowess, and a strong commitment to delivering top-notch service within a professional setting. Qualifications and Requirements: A minimum of 3 years experience in support roles or field engineering is required A solid background in client administration and support, coupled with expertise in network and server administration, is essential. Technical Proficiency: Microsoft Windows Desktop & Server Operating Systems (including Active Directory) Microsoft Office 365, SharePoint Administration Hardware Firewall Technologies VPNs Hyper-V Microsoft Exchange and Exchange Online Office 365 Advanced Security Benefits include: 25 days' holiday entitlement, in addition to Bank Holidays Company Pension scheme Access to Company Benefits scheme, incorporating Private Healthcare Business mileage provision where applicable The company offers a superb salary and benefits package coupled with state of the art training and development plan. If this sounds like it could be for your then please APPLY NOW or send your CV directly to Clayton Hodge at Allegiance Technology
Dec 08, 2023
Full time
3rd Line Service Desk Analyst Role: 3rd Line Service Desk AnalystLocation: Dudley, BirminghamSalary: Up To £40,000 DOE An opportunity has arisen for a 3rd Line Service Desk Analyst within an established IT Managed Service Provider located in West Midlands. This provider has earned recognition for its commitment to quality end-user service and holds prestigious accreditation's. Role Overview: As a 3rd Line ServiceDesk Analyst, you will be an integral part of a dynamic team responsible for overseeing critical aspects such as network infrastructure, server maintenance, data security, and comprehensive end-user support. This role requires a proactive approach, excellent technical prowess, and a strong commitment to delivering top-notch service within a professional setting. Qualifications and Requirements: A minimum of 3 years experience in support roles or field engineering is required A solid background in client administration and support, coupled with expertise in network and server administration, is essential. Technical Proficiency: Microsoft Windows Desktop & Server Operating Systems (including Active Directory) Microsoft Office 365, SharePoint Administration Hardware Firewall Technologies VPNs Hyper-V Microsoft Exchange and Exchange Online Office 365 Advanced Security Benefits include: 25 days' holiday entitlement, in addition to Bank Holidays Company Pension scheme Access to Company Benefits scheme, incorporating Private Healthcare Business mileage provision where applicable The company offers a superb salary and benefits package coupled with state of the art training and development plan. If this sounds like it could be for your then please APPLY NOW or send your CV directly to Clayton Hodge at Allegiance Technology