About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Mason James Appointments UK Limited
St. Helens, Merseyside
Role: BET Programme Manager Location: North West Salary: up to £55k + Car Allowance and Package Permanent position The role Mason-James is currently recruiting for an experienced Programme Manager on behalf of a leading organisation based in the North West. The role offers a competitive salary, car allowance, package and fantastic working environment. The role will be home based however there will be the occasional times office working will be required Duties Working with the operational and support businesses to promote and ensure adherence to the PMO Governance processes and methodology. Engaging with Programme and Project Managers to promote consistency across the portfolio to enable standardise reporting. Supporting Transformation Managers and Project Sponsors to remove blockers and manage risk, issues and dependencies across the portfolio. Working with support teams to identify resource issues across the portfolio. Responsibility for the successful delivery of Projects and Programmes assigned to them, while ensuring they meet standards including clarity of budgets, scope and quality while meeting key delivery milestones. Support the Project Sponsor in creating Business Case's and complete the feasibility phase of new projects and programmes. Ensure submissions are off a high quality. Manage. Lead, coach, mentor, motivate and supervise the delivery team, contractors and suppliers and influence them to take positive action and accountability. Produce regular quality Programme reporting and ensuring they are of a high quality and meet the audience needs. Responsible for adherence to governance approach by the delivery teams including documentation, conducting post project reviews and other workshops as required. Manage and maintain Change Control process and ensure policy guidelines and rules are maintained. Collaborating with other department leaders to define, prioritise, and develop resources to support project delivery. Manage Project and Programme budgets, including actuals, forecast and capitalisation spend. Collate and manage risks, issues and dependencies on a Programme level. Maintain Lessons Learned and ensure actions are followed through to benefit realisation. Skills Prince 2, MSP or other related Project Management qualifications required. Risks management and /or governance qualification would be advantageous. A minimum of five years' experience in the project management. Experience in Smartsheet or Microsoft Project required. Experience of delivering ERP and CRM systems, including Dynamics 365 and Salesforce. Azure DevOps and Agile delivery experience would be beneficial. Experience in managing budgets, actuals and providing forecasts. Can provide expert advice and has strong leadership and stakeholder management skills. Ability to plan and organise own workload, while working under pressure to strict deadlines, communicator, with the ability to tailor communication methods to a diverse audience. Good attention to detail and ability to deliver accurate, and high-quality work. Adaptable and flexible approach to work. Self-motivated and drive for continuous improvement. Ability to be trusted when dealing with sensitive and confidential information. A change-champion who embraces change and are a natural "out of the box" thinker. Able to prioritise a multi-channel workload, through the allocation of work to your team, whilst identifying trends and constantly reviewing performance. A pragmatic approach to problem solving, combined with a solid understanding of root-cause analysis. Please apply and we will be in touch with suitable candidates or contact Jennifer directly
Jan 09, 2022
Full time
Role: BET Programme Manager Location: North West Salary: up to £55k + Car Allowance and Package Permanent position The role Mason-James is currently recruiting for an experienced Programme Manager on behalf of a leading organisation based in the North West. The role offers a competitive salary, car allowance, package and fantastic working environment. The role will be home based however there will be the occasional times office working will be required Duties Working with the operational and support businesses to promote and ensure adherence to the PMO Governance processes and methodology. Engaging with Programme and Project Managers to promote consistency across the portfolio to enable standardise reporting. Supporting Transformation Managers and Project Sponsors to remove blockers and manage risk, issues and dependencies across the portfolio. Working with support teams to identify resource issues across the portfolio. Responsibility for the successful delivery of Projects and Programmes assigned to them, while ensuring they meet standards including clarity of budgets, scope and quality while meeting key delivery milestones. Support the Project Sponsor in creating Business Case's and complete the feasibility phase of new projects and programmes. Ensure submissions are off a high quality. Manage. Lead, coach, mentor, motivate and supervise the delivery team, contractors and suppliers and influence them to take positive action and accountability. Produce regular quality Programme reporting and ensuring they are of a high quality and meet the audience needs. Responsible for adherence to governance approach by the delivery teams including documentation, conducting post project reviews and other workshops as required. Manage and maintain Change Control process and ensure policy guidelines and rules are maintained. Collaborating with other department leaders to define, prioritise, and develop resources to support project delivery. Manage Project and Programme budgets, including actuals, forecast and capitalisation spend. Collate and manage risks, issues and dependencies on a Programme level. Maintain Lessons Learned and ensure actions are followed through to benefit realisation. Skills Prince 2, MSP or other related Project Management qualifications required. Risks management and /or governance qualification would be advantageous. A minimum of five years' experience in the project management. Experience in Smartsheet or Microsoft Project required. Experience of delivering ERP and CRM systems, including Dynamics 365 and Salesforce. Azure DevOps and Agile delivery experience would be beneficial. Experience in managing budgets, actuals and providing forecasts. Can provide expert advice and has strong leadership and stakeholder management skills. Ability to plan and organise own workload, while working under pressure to strict deadlines, communicator, with the ability to tailor communication methods to a diverse audience. Good attention to detail and ability to deliver accurate, and high-quality work. Adaptable and flexible approach to work. Self-motivated and drive for continuous improvement. Ability to be trusted when dealing with sensitive and confidential information. A change-champion who embraces change and are a natural "out of the box" thinker. Able to prioritise a multi-channel workload, through the allocation of work to your team, whilst identifying trends and constantly reviewing performance. A pragmatic approach to problem solving, combined with a solid understanding of root-cause analysis. Please apply and we will be in touch with suitable candidates or contact Jennifer directly
Job; CRM Solutions Architect - Staffordshire/Remote UK This company is a Microsoft Gold partner for Enterprise Resource Planning. They offer business solutions powered by Microsoft Dynamics Business Central / NAV and Office 365. They streamline processes, procedures, and methods across entire organisations giving small to medium-sized organisations a clearer sight of all fundamental operations, with access to data and reports that turn insights into actions that improve method, process, and opportunities for growth. Due to ongoing client wins and internal expansion they are looking for a (Microsoft Dynamics 365) savvy CRM Solutions Architect to join their growing team. Role: As their CRM Solutions Architect you will work closely with their Account Managers to understand and interpret client strategic business objectives and advise on the technology architecture required to support the implementation of all objectives. You will also act as a senior developer for some escalated project work ensuring that technical implementation meets customer requirements in order to achieve their strategic and project objectives. You will keep up to date on latest technology and software as a service-oriented architecture in order to provide customers with best fit technology solutions. As a member of their technical team, you will provide feedback and suggestions in order to assist with improving Company best practice and customer experience. Key Tasks: Produce informative and detailed specifications and quotes for project related work and business central upgrades Effectively implement technical proof of concepts or solutions Comprehend and understand customer requirements and business strategies in order to design appropriate technical solutions and technology systems architecture in order to support the desired outcome Undertake effective data base management and business analysis in order to comprehend customer requirements Undertake extensive research into new technologies or new features for upcoming versions of systems implemented Provide expert pre-sales support by providing account managers with technical insight in order to draft appropriate quotations Complete effective stakeholder management ensuring that communication is effective and informative to a variety of different stakeholder, managing expectations where appropriate Complete high-level development tasks and change requests, acting as a point of escalation as required Effectively liaise with Company departments including the sales, service team, consultancy team and development team, providing effective handovers, in order to ensure an excellent customer journey in line with Company Service Level Agreements and Quality Standards Attend monthly Operations meetings as and when required, providing detailed and accurate technical project updates in order to assist with workforce and budget planning Out of hours work as and when required in line with project requirements including late nights and weekends Act as a point of contact for customer enquiries via email, telephone and attending site visits UK wide as required Effectively contribute to business focus areas by providing constructive feedback on internal processes to improve Company best practice Required: Extensive working knowledge of Microsoft Dynamics 365 Demonstrative experience in a Microsoft partner environment Extensive knowledge of Third Party addons such as JET reports, Zetadocs, MobileNAV, Continia Document Capture, Azure Development and Microsoft Power Platform Proven experience in development High level research skills Other Stuff; £'s; fully DoE up to approx. £90k + benefits (as well as an annual profit share bonus scheme) Location; permanently work from home / remote (UK based). Preference will be given to candidates who are able to regularly (even occasionally) attend their Staffordshire (Rugeley, Nr Cannock) offices How to get to them; easy access from the M6 (Cannock), 20 mins walk from Rugeley Town train station Interested? Please send your (Word doc) CV, Please only apply if you already have a UK NI number & the ability to work in the UK indefinitely & without sponsorship Not for you but you know someone suitable? - Profile 29 can pay a referral fee, Visit our website for lists of all current job opportunities, In accordance with GDPR by applying you give Profile 29 consent to use your data for recruitment purposes only (details of Profile 29's privacy policy can be found at: profile-29 .com/privacy) Profile 29 recruitment keywords; CRM solutions architect architecture Microsoft Dynamics 365 JET reports Zetadocs MobileNAV Continia Document Capture Azure Development Microsoft Power Platform development midlands Staffordshire home remote WFH stakeholders client clients customer customers ERP
Nov 10, 2021
Full time
Job; CRM Solutions Architect - Staffordshire/Remote UK This company is a Microsoft Gold partner for Enterprise Resource Planning. They offer business solutions powered by Microsoft Dynamics Business Central / NAV and Office 365. They streamline processes, procedures, and methods across entire organisations giving small to medium-sized organisations a clearer sight of all fundamental operations, with access to data and reports that turn insights into actions that improve method, process, and opportunities for growth. Due to ongoing client wins and internal expansion they are looking for a (Microsoft Dynamics 365) savvy CRM Solutions Architect to join their growing team. Role: As their CRM Solutions Architect you will work closely with their Account Managers to understand and interpret client strategic business objectives and advise on the technology architecture required to support the implementation of all objectives. You will also act as a senior developer for some escalated project work ensuring that technical implementation meets customer requirements in order to achieve their strategic and project objectives. You will keep up to date on latest technology and software as a service-oriented architecture in order to provide customers with best fit technology solutions. As a member of their technical team, you will provide feedback and suggestions in order to assist with improving Company best practice and customer experience. Key Tasks: Produce informative and detailed specifications and quotes for project related work and business central upgrades Effectively implement technical proof of concepts or solutions Comprehend and understand customer requirements and business strategies in order to design appropriate technical solutions and technology systems architecture in order to support the desired outcome Undertake effective data base management and business analysis in order to comprehend customer requirements Undertake extensive research into new technologies or new features for upcoming versions of systems implemented Provide expert pre-sales support by providing account managers with technical insight in order to draft appropriate quotations Complete effective stakeholder management ensuring that communication is effective and informative to a variety of different stakeholder, managing expectations where appropriate Complete high-level development tasks and change requests, acting as a point of escalation as required Effectively liaise with Company departments including the sales, service team, consultancy team and development team, providing effective handovers, in order to ensure an excellent customer journey in line with Company Service Level Agreements and Quality Standards Attend monthly Operations meetings as and when required, providing detailed and accurate technical project updates in order to assist with workforce and budget planning Out of hours work as and when required in line with project requirements including late nights and weekends Act as a point of contact for customer enquiries via email, telephone and attending site visits UK wide as required Effectively contribute to business focus areas by providing constructive feedback on internal processes to improve Company best practice Required: Extensive working knowledge of Microsoft Dynamics 365 Demonstrative experience in a Microsoft partner environment Extensive knowledge of Third Party addons such as JET reports, Zetadocs, MobileNAV, Continia Document Capture, Azure Development and Microsoft Power Platform Proven experience in development High level research skills Other Stuff; £'s; fully DoE up to approx. £90k + benefits (as well as an annual profit share bonus scheme) Location; permanently work from home / remote (UK based). Preference will be given to candidates who are able to regularly (even occasionally) attend their Staffordshire (Rugeley, Nr Cannock) offices How to get to them; easy access from the M6 (Cannock), 20 mins walk from Rugeley Town train station Interested? Please send your (Word doc) CV, Please only apply if you already have a UK NI number & the ability to work in the UK indefinitely & without sponsorship Not for you but you know someone suitable? - Profile 29 can pay a referral fee, Visit our website for lists of all current job opportunities, In accordance with GDPR by applying you give Profile 29 consent to use your data for recruitment purposes only (details of Profile 29's privacy policy can be found at: profile-29 .com/privacy) Profile 29 recruitment keywords; CRM solutions architect architecture Microsoft Dynamics 365 JET reports Zetadocs MobileNAV Continia Document Capture Azure Development Microsoft Power Platform development midlands Staffordshire home remote WFH stakeholders client clients customer customers ERP
SQL, Competitive Intelligence, Market Intelligence, Fintech, Ecommerce, Analytics Strategy Consulting Our client is looking for an experienced Competitive Intelligence Analyst to join their growing team. This role will be crucial in supporting their EMEA arm to provide a data-driven view of performance across Pricing, Marketing, and Product to drive a long-term strategy for the entire business. Responsibilities: Be responsible for analysing business performance across EMEA Work alongside Business Analytics team to assess data requirements and translate this into actionable insight Provide solutions to accelerate business performance, based on data-driven insight Support the EMEA team with budget processes Ensure that business performance is in line with budget, highlighting outliers and providing context Collaborate with key functional areas such as CRM, Pricing, Product, Marketing Support the EMEA team with preparing analysis, presentations and additional materials that will help paint the picture about business performance Keep up to date with what's happening across the EMEA region in terms of competitive dynamics, promos, and new launches through market insight Have strong communication skills providing regular updates to the team on market developments that may impact the business Experience: Experience in the Fintech, Consumer Technology, Strategy Consulting or E-Commerce industry sectors An MBA or graduate degree in a quantitative discipline is desirable Experience in growth digital companies and in global matrix organizations Strong project management and organizational skills SQL skills preferred (although not essential) If you have experience in Commercial Intelligence and Analytics and are interested in working with a dynamic, global company across this field, then apply ASAP. SQL, Competitive Intelligence, Market Intelligence, Fintech, Ecommerce, Analytics Strategy Consulting
Sep 14, 2021
Full time
SQL, Competitive Intelligence, Market Intelligence, Fintech, Ecommerce, Analytics Strategy Consulting Our client is looking for an experienced Competitive Intelligence Analyst to join their growing team. This role will be crucial in supporting their EMEA arm to provide a data-driven view of performance across Pricing, Marketing, and Product to drive a long-term strategy for the entire business. Responsibilities: Be responsible for analysing business performance across EMEA Work alongside Business Analytics team to assess data requirements and translate this into actionable insight Provide solutions to accelerate business performance, based on data-driven insight Support the EMEA team with budget processes Ensure that business performance is in line with budget, highlighting outliers and providing context Collaborate with key functional areas such as CRM, Pricing, Product, Marketing Support the EMEA team with preparing analysis, presentations and additional materials that will help paint the picture about business performance Keep up to date with what's happening across the EMEA region in terms of competitive dynamics, promos, and new launches through market insight Have strong communication skills providing regular updates to the team on market developments that may impact the business Experience: Experience in the Fintech, Consumer Technology, Strategy Consulting or E-Commerce industry sectors An MBA or graduate degree in a quantitative discipline is desirable Experience in growth digital companies and in global matrix organizations Strong project management and organizational skills SQL skills preferred (although not essential) If you have experience in Commercial Intelligence and Analytics and are interested in working with a dynamic, global company across this field, then apply ASAP. SQL, Competitive Intelligence, Market Intelligence, Fintech, Ecommerce, Analytics Strategy Consulting
Microsoft Dynamics Technical Lead, Woking, Surrey, remote Working options, C# .Net, JavaScript, Azure, MS Dynamics Technical Lead (Performance Vehicles) Woking, Surrey (3-4 days remote working) £65000 - £85000 + Package This organisation cannot offer VISA sponsorship for candidates. Your new company I'm recruiting a Dynamics Technical Lead for one of the UK's best-loved performance car manufacturers. You'll be working from their Technology Centre in Woking, with the opportunity to control working hours and home working options (within reason). By this I mean they are big believers in autonomy for their staff, but would still like at least 1 day in the office per week, so applicants so should be relatively local to Woking. Your new role The business is a household name, everyone knows them and they've been brought even further into the limelight through recent Netflix series. The IT team are now an enabler and are involved in conversations that effect the whole business. They are investing into this team after a difficult period through Covid so it's an excellent time to be joining (you'll be given a career / promotion path as soon as you join as they want to grow their own internally). Working to maximise the potential of their online order system you'll spearhead the Dynamics offering looking at more marketing functionality, bespoke and streamlined customer experiences and a new data strategy involving integrating their head office with retailer sites/data. You'll play a prominent role in providing technical expertise, direction, and leadership to internal teams and 3rd party project partners. The role does not require people management experience at this stage and should be seen as ownership and governance of the technical estate. What you'll need to succeed You should have a proven track record supporting, developing and integrating Dynamics 365 and Dynamics 365 Portals, using the CRM SDK, power platform and other industry standard toolsets. You must be able to exhibit multiple examples of defining, building and supporting complex developments and integrations (cloud and non-cloud). Should have a background working with most of the following technologies: * Extensive experience using CRM plugins, workflows, extensions. * Experience using Microsoft DevOps for DevOps planning, alongside source control repositories (GitHub/Azure Repos) and pipelines for CI/CD practices, * Extensive experience using languages/libraries/tools such as; C#, Javascript, CSS/HTML, JQuery, Liquid * Good experience with enterprise integration service / iPaaS tools such as; Microsoft API Manager, Logic Apps, Azure Functions * Good knowledge of, and ability to leverage: Azure (App Services, Azure AD, Storage Accounts, Application Insights) and the rest of the Microsoft stack (O365 integration, SharePoint, Logic Apps, Power Apps, Power Automate, etc). What you'll get in return You'll be offered an excellent salary plus the opportunity to work in most of the most enviable office spaces in the UK. You have the flexibility to choose your home working days and hours providing you are delivering on projects, and are happy to go into the office at least once a week. There is private healthcare, preferential car leasing scheme, fitness and wellbeing centre, subsidised restaurant on site, local discount schemes and life assurance plus 25 days holiday and good pension contributions. There is free parking on site and a genuine opportunity to make your stamp on a growing Development department (currently 50 in IT). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 10, 2021
Full time
Microsoft Dynamics Technical Lead, Woking, Surrey, remote Working options, C# .Net, JavaScript, Azure, MS Dynamics Technical Lead (Performance Vehicles) Woking, Surrey (3-4 days remote working) £65000 - £85000 + Package This organisation cannot offer VISA sponsorship for candidates. Your new company I'm recruiting a Dynamics Technical Lead for one of the UK's best-loved performance car manufacturers. You'll be working from their Technology Centre in Woking, with the opportunity to control working hours and home working options (within reason). By this I mean they are big believers in autonomy for their staff, but would still like at least 1 day in the office per week, so applicants so should be relatively local to Woking. Your new role The business is a household name, everyone knows them and they've been brought even further into the limelight through recent Netflix series. The IT team are now an enabler and are involved in conversations that effect the whole business. They are investing into this team after a difficult period through Covid so it's an excellent time to be joining (you'll be given a career / promotion path as soon as you join as they want to grow their own internally). Working to maximise the potential of their online order system you'll spearhead the Dynamics offering looking at more marketing functionality, bespoke and streamlined customer experiences and a new data strategy involving integrating their head office with retailer sites/data. You'll play a prominent role in providing technical expertise, direction, and leadership to internal teams and 3rd party project partners. The role does not require people management experience at this stage and should be seen as ownership and governance of the technical estate. What you'll need to succeed You should have a proven track record supporting, developing and integrating Dynamics 365 and Dynamics 365 Portals, using the CRM SDK, power platform and other industry standard toolsets. You must be able to exhibit multiple examples of defining, building and supporting complex developments and integrations (cloud and non-cloud). Should have a background working with most of the following technologies: * Extensive experience using CRM plugins, workflows, extensions. * Experience using Microsoft DevOps for DevOps planning, alongside source control repositories (GitHub/Azure Repos) and pipelines for CI/CD practices, * Extensive experience using languages/libraries/tools such as; C#, Javascript, CSS/HTML, JQuery, Liquid * Good experience with enterprise integration service / iPaaS tools such as; Microsoft API Manager, Logic Apps, Azure Functions * Good knowledge of, and ability to leverage: Azure (App Services, Azure AD, Storage Accounts, Application Insights) and the rest of the Microsoft stack (O365 integration, SharePoint, Logic Apps, Power Apps, Power Automate, etc). What you'll get in return You'll be offered an excellent salary plus the opportunity to work in most of the most enviable office spaces in the UK. You have the flexibility to choose your home working days and hours providing you are delivering on projects, and are happy to go into the office at least once a week. There is private healthcare, preferential car leasing scheme, fitness and wellbeing centre, subsidised restaurant on site, local discount schemes and life assurance plus 25 days holiday and good pension contributions. There is free parking on site and a genuine opportunity to make your stamp on a growing Development department (currently 50 in IT). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Manager on . At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A Technical Project Manager who is a digital innovator passionate about how technology can enable business change and loves to deliver. The role will lead projects involving technical and business teams on a variety of digital, integration and general technical, IT and Office365 projects. It will require strong inter-personal, collaboration and leadership skills to work with technical and business stakeholders, and IT solution partners. Ideal candidate: Excellent client/business facing inter-personal skills with a proven track record of strong relationships with non-technical stakeholders Strong demonstrable track record of project delivery of in an IT environment (SaaS, PaaS, digital, applications, integrations, Office 365, MS Dynamics CRM, Azure, Mobile Solutions). Experience coordinating and/supporting IT business processes. Ability to present complex problems and solutions simply to a non-technical audience Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between Strong organizational, presentation, and customer service skills. Experience of change delivery following Agile methodology *Location - mixture of remote and Bristol office* "Southern Lights Ltd act as an employment agency for the purposes of this advert" For more information on the company and a detailed job specification please apply now. Southern Lights - decidedly different recruitment.
Sep 10, 2021
Full time
A Technical Project Manager who is a digital innovator passionate about how technology can enable business change and loves to deliver. The role will lead projects involving technical and business teams on a variety of digital, integration and general technical, IT and Office365 projects. It will require strong inter-personal, collaboration and leadership skills to work with technical and business stakeholders, and IT solution partners. Ideal candidate: Excellent client/business facing inter-personal skills with a proven track record of strong relationships with non-technical stakeholders Strong demonstrable track record of project delivery of in an IT environment (SaaS, PaaS, digital, applications, integrations, Office 365, MS Dynamics CRM, Azure, Mobile Solutions). Experience coordinating and/supporting IT business processes. Ability to present complex problems and solutions simply to a non-technical audience Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between Strong organizational, presentation, and customer service skills. Experience of change delivery following Agile methodology *Location - mixture of remote and Bristol office* "Southern Lights Ltd act as an employment agency for the purposes of this advert" For more information on the company and a detailed job specification please apply now. Southern Lights - decidedly different recruitment.
Reporting to: DEVOPS manager
Location: Liverpool (Central)
ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk.
Job description
* Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.
* Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.
* Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.
* Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact.
* Provide remote support across Huntswood sites.
* Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.
* Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.
* Ensuring the IT Team’s documentation is kept up to date.
* Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.
* Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring.
Person Specification
Essential
* Excellent Customer Service skills
* Enjoy working in a busy environment with changing priorities and goals
* Good level of understanding of a Microsoft Windows Active Directory environment including GPO
* Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Good level of understanding of TCP/IP and network troubleshooting
* Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge.
* Be able to demonstrate excellent problem management skills.
* Excellent business communication skills, with the skills to communicate at all levels.
* Excellent time management.
* Capable of moving desktop equipment in an office environment.
* Experience of working in an ITIL aligned environment.
* An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood.
* Good understanding of scripting language such as PowerShell
* Comfortable giving training to other team members
Desirable
* Good level of understanding of a virtualised computing environment, preferably VMware.
* Expert level of understanding of a Microsoft Windows Active Directory environment.
* Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Expert level of understanding of the latest Microsoft Exchange technologies.
* Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3
* Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO.
* Experience of working with ISO27001:2013.
* Advanced understanding of LAN/WAN technology.
* Experience of modern telephony systems including VOIP, preferably AVAYA.
* Good project management skills
* Degree in a relevant subject.
* Full and clean driving license.
CORE BEHAVIOURS
To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;
* Confidential, reliable and genuine
* Dynamic, passionate and determined
* Friendly, compassionate and cooperative
Oct 29, 2018
Reporting to: DEVOPS manager
Location: Liverpool (Central)
ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk.
Job description
* Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.
* Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.
* Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.
* Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact.
* Provide remote support across Huntswood sites.
* Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.
* Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.
* Ensuring the IT Team’s documentation is kept up to date.
* Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.
* Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring.
Person Specification
Essential
* Excellent Customer Service skills
* Enjoy working in a busy environment with changing priorities and goals
* Good level of understanding of a Microsoft Windows Active Directory environment including GPO
* Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Good level of understanding of TCP/IP and network troubleshooting
* Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge.
* Be able to demonstrate excellent problem management skills.
* Excellent business communication skills, with the skills to communicate at all levels.
* Excellent time management.
* Capable of moving desktop equipment in an office environment.
* Experience of working in an ITIL aligned environment.
* An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood.
* Good understanding of scripting language such as PowerShell
* Comfortable giving training to other team members
Desirable
* Good level of understanding of a virtualised computing environment, preferably VMware.
* Expert level of understanding of a Microsoft Windows Active Directory environment.
* Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Expert level of understanding of the latest Microsoft Exchange technologies.
* Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3
* Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO.
* Experience of working with ISO27001:2013.
* Advanced understanding of LAN/WAN technology.
* Experience of modern telephony systems including VOIP, preferably AVAYA.
* Good project management skills
* Degree in a relevant subject.
* Full and clean driving license.
CORE BEHAVIOURS
To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;
* Confidential, reliable and genuine
* Dynamic, passionate and determined
* Friendly, compassionate and cooperative
DevOps Manager (C#, .NET, Dynamics, Azure)
The UK’s leading provider of IT solutions and services is looking to hire a DevOps manager is a lead to implement innovative and cost effective solutions that utilize state of the art technology to resolve business problems reporting directly to the IT Director.
The DevOps Manager (C#, .NET, Dynamics, Azure) will support the strategy for the DevOps function, leading strategic initiatives and embedding a culture of continuous improvement through the team.
Responsibilities for the DevOps Manager (C#, .NET, Dynamics, Azure)
* Maintaining the platform roadmap(s) supporting future direction for Business Systems in conjunction with the IT Director
* Develop integration of existing and new systems and services into the CRM Online architecture.
* Manage deployment and provisioning activities in line with the relevant change and release management processes
* Manage complex changes to Development partner(s) that provide the 2nd and 3rd line support for Business Systems
* Maintain an up-to-date development related issues list for VOLTi3
* Providing input and expertise as appropriate for other solutions within the services division
* Participate in the successful delivery of any relevant IT projects
* The management of the members of the VOLTi3 development team including associated mentoring
* Comply with all legal and statutory obligations applicable to role
* Ensure that any systems and procedures introduced by the Company, including those delivered under enterprise, are effectively implemented and adhered to
Experience for the DevOps Manager (C#, .NET, Dynamics, Azure)
* Qualified to Degree Level or holds a professional IT qualification
* Minimum of two years software development lead / manager (or related) experience
* Experience working in Agile development environments
* Data Analytics/MI exposure
* Experience with release pipelines and relevant products
* Experience managing stakeholders and developing relationships
* Strong understanding of Information Technology and Applications, including a minimum 4 years’ experience of Microsoft Dynamics CRM
* Combines technical competence with business and commercial awareness and first-class communications skills
* Strong C#.net development skills
If you would like to apply for the DevOps Manager (C#, .NET, Dynamics, Azure) role, please click the apply button
Oct 29, 2018
DevOps Manager (C#, .NET, Dynamics, Azure)
The UK’s leading provider of IT solutions and services is looking to hire a DevOps manager is a lead to implement innovative and cost effective solutions that utilize state of the art technology to resolve business problems reporting directly to the IT Director.
The DevOps Manager (C#, .NET, Dynamics, Azure) will support the strategy for the DevOps function, leading strategic initiatives and embedding a culture of continuous improvement through the team.
Responsibilities for the DevOps Manager (C#, .NET, Dynamics, Azure)
* Maintaining the platform roadmap(s) supporting future direction for Business Systems in conjunction with the IT Director
* Develop integration of existing and new systems and services into the CRM Online architecture.
* Manage deployment and provisioning activities in line with the relevant change and release management processes
* Manage complex changes to Development partner(s) that provide the 2nd and 3rd line support for Business Systems
* Maintain an up-to-date development related issues list for VOLTi3
* Providing input and expertise as appropriate for other solutions within the services division
* Participate in the successful delivery of any relevant IT projects
* The management of the members of the VOLTi3 development team including associated mentoring
* Comply with all legal and statutory obligations applicable to role
* Ensure that any systems and procedures introduced by the Company, including those delivered under enterprise, are effectively implemented and adhered to
Experience for the DevOps Manager (C#, .NET, Dynamics, Azure)
* Qualified to Degree Level or holds a professional IT qualification
* Minimum of two years software development lead / manager (or related) experience
* Experience working in Agile development environments
* Data Analytics/MI exposure
* Experience with release pipelines and relevant products
* Experience managing stakeholders and developing relationships
* Strong understanding of Information Technology and Applications, including a minimum 4 years’ experience of Microsoft Dynamics CRM
* Combines technical competence with business and commercial awareness and first-class communications skills
* Strong C#.net development skills
If you would like to apply for the DevOps Manager (C#, .NET, Dynamics, Azure) role, please click the apply button
Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
The UK’s leading provider of IT solutions and services is looking to hire an Application Architect (Azure, Dynamics, Logic Apps, Web Apps) within their rapidly expanding IT Team. The Application Architect (Azure, Dynamics, Logic Apps, Web Apps) is a combination of solutions architecture, application architecture and information security management.
The Application Architect (Azure, Dynamics, Logic Apps, Web Apps) will be challenged primarily with delivering the required IT architectural deliverables and associated expertise into the team for both BAU and project activities reporting directly to the IT Director.
Responsibilities of the Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
* Ensuring that the SW IT managed systems are compliant with defined IT Governance and Security Policies
* Collation and definition of non-functional requirements
* IT solution design delivering traceability back to:
* Functional requirements where applicable
* Non-functional requirements
* policies
* Supporting the IT Director and Product Managers in the creation of yearly IT Roadmaps for the SW IT managed systems
* Responsibility for Information Security within the business
* Deliver the technical design/IT architecture aspects of the required system integrations with both clients and suppliers
* Manage/Deliver the required service definition and transition processes for all IT managed applications
* The development and maintenance of all IT architectural documentation supporting the IT managed systems
* Support the IT and Finance Directors in the tracking aspects of the IT budget where applicable including business case development and capex request submission
* The building and maintenance of strong working relationships with IT suppliers/support providers
* Deliver and/or management of the IT Solutions and application architectural resource and deliverables for the IT project portfolio
* Attendance and/or management of the IT change board
* Provide a point of escalation for the IT support teams members
Experience for the Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
* Qualified to Degree Level or holds a professional IT qualification
* Minimum of three years delivery of IT Solutions and or technical/application architecture within an enterprise
* Strong IT architecture experience of working within IT governance and security policy frameworks
* Previous experience in certification with IS027001, maintaining an ISMS, and the auditing process
* Previous experience in InfoSec focused roles
* Proven delivery of IT architectural design compliant with defined IT standards
* Proven delivery of IT service definition and supporting management processes
* Proven track record in effectively managing people
* Proven delivery or IT system integration including:
* Document creation – Interface Control Documents
* Transport options and encryption
* Data mapping and validation
* Data Analytics/BI exposure
* Monitoring/logging configurations
* Understanding of application development processes and release management
* Experience managing stakeholders and developing relationships
* Strong understanding of Information Technology and Applications, including experience of Microsoft Dynamics CRM or Dynamics 365
* Proven delivery and management of cloud hosted infrastructure and application solutions – including the Microsoft Azure Platform
* Combines technical competence with business and commercial awareness and first-class communications skills
* Strong ability to work under pressure to meet deadlines
* Strong IT troubleshooting and investigation skills
Oct 29, 2018
Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
The UK’s leading provider of IT solutions and services is looking to hire an Application Architect (Azure, Dynamics, Logic Apps, Web Apps) within their rapidly expanding IT Team. The Application Architect (Azure, Dynamics, Logic Apps, Web Apps) is a combination of solutions architecture, application architecture and information security management.
The Application Architect (Azure, Dynamics, Logic Apps, Web Apps) will be challenged primarily with delivering the required IT architectural deliverables and associated expertise into the team for both BAU and project activities reporting directly to the IT Director.
Responsibilities of the Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
* Ensuring that the SW IT managed systems are compliant with defined IT Governance and Security Policies
* Collation and definition of non-functional requirements
* IT solution design delivering traceability back to:
* Functional requirements where applicable
* Non-functional requirements
* policies
* Supporting the IT Director and Product Managers in the creation of yearly IT Roadmaps for the SW IT managed systems
* Responsibility for Information Security within the business
* Deliver the technical design/IT architecture aspects of the required system integrations with both clients and suppliers
* Manage/Deliver the required service definition and transition processes for all IT managed applications
* The development and maintenance of all IT architectural documentation supporting the IT managed systems
* Support the IT and Finance Directors in the tracking aspects of the IT budget where applicable including business case development and capex request submission
* The building and maintenance of strong working relationships with IT suppliers/support providers
* Deliver and/or management of the IT Solutions and application architectural resource and deliverables for the IT project portfolio
* Attendance and/or management of the IT change board
* Provide a point of escalation for the IT support teams members
Experience for the Application Architect (Azure, Dynamics, Logic Apps, Web Apps)
* Qualified to Degree Level or holds a professional IT qualification
* Minimum of three years delivery of IT Solutions and or technical/application architecture within an enterprise
* Strong IT architecture experience of working within IT governance and security policy frameworks
* Previous experience in certification with IS027001, maintaining an ISMS, and the auditing process
* Previous experience in InfoSec focused roles
* Proven delivery of IT architectural design compliant with defined IT standards
* Proven delivery of IT service definition and supporting management processes
* Proven track record in effectively managing people
* Proven delivery or IT system integration including:
* Document creation – Interface Control Documents
* Transport options and encryption
* Data mapping and validation
* Data Analytics/BI exposure
* Monitoring/logging configurations
* Understanding of application development processes and release management
* Experience managing stakeholders and developing relationships
* Strong understanding of Information Technology and Applications, including experience of Microsoft Dynamics CRM or Dynamics 365
* Proven delivery and management of cloud hosted infrastructure and application solutions – including the Microsoft Azure Platform
* Combines technical competence with business and commercial awareness and first-class communications skills
* Strong ability to work under pressure to meet deadlines
* Strong IT troubleshooting and investigation skills
The International Institute for Strategic Studies
Temple Place, London WC2R 2PG, UK
Senior Developer and CRM Support
The International Institute for Strategic Studies is one of the world’s leading think tanks and the foremost authority on strategic and military capability globally. We are looking to recruit a developer into a new role in our IT Department. Reporting to the Technical Project Manager and working closely with the Head of IT this new role will work with an existing member of the team supporting and enhancing our CRM (Dynamics 365) in addition to small development projects working with senior staff, digital and graphics teams to deliver a range of time critical tactical projects to enhance the work of our research community.
In the coming months the IISS will be moving a number of business processes onto the CRM platform and starting to plan the migration to Dynamics 365 Online. In addition, you will be expected to work on smaller projects including the creation of web based data driven dynamic visualisations to support IISS digital publications or events, data capture from 3rd party websites using existing APIs or screen scraping techniques and the manipulation of data and statistical analysis. Advanced or Intermediate knowledge of the following products is mandatory:
Microsoft Dynamics CRM 365 (Administration, Configuration and Customization)
Web Development – HTML, CSS and Javascript
At least one scripting language such Python / Powershell
Preference will be given to candidates who are able to demonstrate knowledge of a broad range of tools and techniques and the ability to quickly identify the most appropriate approach to quickly deliver solutions for business problems. Specific technologies that would be advantageous include:
Javascript Visualization frameworks such as Plotify.js / Highcharts
Javascript Mapping frameworks such as Leaflet / Mapbox
Microsoft Office 365 – Power BI, Flow, Powerapps
We are looking for someone with a positive, can-do approach, a problem solver with excellent communication, prioritisation and time management skills. Additionally, we would like this person to be experienced and a self-starter. International travel may occasionally be required as part of the role.
Salary will commensurate with skills and experience, plus full benefits package. Technical training on specific skills may be available for exceptional candidates.
Please apply by email to hr@iiss.org by 31st August 2018, attaching your CV and covering letter outlining your experience and suitability.
Selected candidates will be invited for an interview which will include technical tests. We apologise that due to expected volume of applications only shortlisted candidates will receive a reply.
Only candidates who already possess the right to work in the United Kingdom should apply.
Aug 03, 2018
Full time
Senior Developer and CRM Support
The International Institute for Strategic Studies is one of the world’s leading think tanks and the foremost authority on strategic and military capability globally. We are looking to recruit a developer into a new role in our IT Department. Reporting to the Technical Project Manager and working closely with the Head of IT this new role will work with an existing member of the team supporting and enhancing our CRM (Dynamics 365) in addition to small development projects working with senior staff, digital and graphics teams to deliver a range of time critical tactical projects to enhance the work of our research community.
In the coming months the IISS will be moving a number of business processes onto the CRM platform and starting to plan the migration to Dynamics 365 Online. In addition, you will be expected to work on smaller projects including the creation of web based data driven dynamic visualisations to support IISS digital publications or events, data capture from 3rd party websites using existing APIs or screen scraping techniques and the manipulation of data and statistical analysis. Advanced or Intermediate knowledge of the following products is mandatory:
Microsoft Dynamics CRM 365 (Administration, Configuration and Customization)
Web Development – HTML, CSS and Javascript
At least one scripting language such Python / Powershell
Preference will be given to candidates who are able to demonstrate knowledge of a broad range of tools and techniques and the ability to quickly identify the most appropriate approach to quickly deliver solutions for business problems. Specific technologies that would be advantageous include:
Javascript Visualization frameworks such as Plotify.js / Highcharts
Javascript Mapping frameworks such as Leaflet / Mapbox
Microsoft Office 365 – Power BI, Flow, Powerapps
We are looking for someone with a positive, can-do approach, a problem solver with excellent communication, prioritisation and time management skills. Additionally, we would like this person to be experienced and a self-starter. International travel may occasionally be required as part of the role.
Salary will commensurate with skills and experience, plus full benefits package. Technical training on specific skills may be available for exceptional candidates.
Please apply by email to hr@iiss.org by 31st August 2018, attaching your CV and covering letter outlining your experience and suitability.
Selected candidates will be invited for an interview which will include technical tests. We apologise that due to expected volume of applications only shortlisted candidates will receive a reply.
Only candidates who already possess the right to work in the United Kingdom should apply.
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
Nov 28, 2017
Full time
Reports to: Head of IT
Based: Company Registered office, Bury St Edmunds
Hours of work: Average 37.5 hours/week, Mon – Fri
Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans.
Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.
The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work.
Responsibilities:
Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365).
Creating and managing system administration, including product, schedule and user functions in line with business change processes.
Control and document all administrative changes.
Define Dynamics CRM workflows.
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.
Ensures system configuration information is complete, current and accurate.
Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates.
Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area
Provide data reporting via Power BI.
Analysis of report requirements through liaison with internal colleagues and external clients.
Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported.
Deal with third parties to provide maintenance assistance as and when required.
Provide escalation management of support activities in a timely manner.
The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers.
The ability to prioritize work without the need for close supervision.
Identifies, researches, and resolves technical problems.
Knowledge Required:
Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable.
CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting
Reporting tools, primarily Power BI.
SharePoint and Power BI experience
Experience of Cloud based services.
Knowledge of C#.NET, JavaScript and Web Services
SQL Database Administration (Desirable)
MS Office (2010/2016)
Mac OS X (10.6 through 10.10)
ITIL Framework
Skill Sets and abilities:
Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary.
Strong customer focus and enthusiasm for achieving excellence.
Proven attention to detail and high standards for quality.
Communication and interpersonal / customer service skills required.
Ability to work with all levels of an organization required.
Adopts an assertive and confident approach.
Experience
3 years Microsoft Dynamics CRM experience.
At least 3 years experience provisioning, developing and supporting companies Office 365 services.
Excellent communication skills.
Strong SQL Server and Reporting experience.
The ability to undertake basic customization and configuration (Microsoft CRM).
Managing outsourced development and support providers to objectives, deadlines and SLAs.
Leisure, retail, e-commerce or logistics experience.
Personal Circumstances
Flexible in approach to changing demands of business and working hours.
Willing to work ‘Out of Hours’ when necessary.
Qualifications
Relevant degree (Science based) or, HNC (with relevant experience).
Relevant IT qualifications would be beneficial.
Systems Developer - Southampton - £34,000
ASP.NET, C#. SQL Server, HTML, VB.Net
Our client are looking for an experienced Systems Developer to join there constantly expanding team. You will be working closely with the Projects and Systems Development Manager. You will work on a mixture of new and legacy systems to improve overall business performance and efficiency, deliver innovative solutions to technology and work with business systems and information requirements.
Skills required:
* ASP.NET (Web Forms)
* VB.NET
* C#
* SQL Server
* UI Design
* JavaScript
* VBScript
* HTML
* Ajax
* CSS
Desirable skills:
* Dynamics CRM
* Xamarin
* JQuery
* Bootstrap
As well as competitive salaries, our client offer a comprehensive benefits package including 28 days holiday, flexible working hours and a company pension scheme.
If you feel you have the skills and experience required please send your CV or call (Apply online only)
May 02, 2017
Systems Developer - Southampton - £34,000
ASP.NET, C#. SQL Server, HTML, VB.Net
Our client are looking for an experienced Systems Developer to join there constantly expanding team. You will be working closely with the Projects and Systems Development Manager. You will work on a mixture of new and legacy systems to improve overall business performance and efficiency, deliver innovative solutions to technology and work with business systems and information requirements.
Skills required:
* ASP.NET (Web Forms)
* VB.NET
* C#
* SQL Server
* UI Design
* JavaScript
* VBScript
* HTML
* Ajax
* CSS
Desirable skills:
* Dynamics CRM
* Xamarin
* JQuery
* Bootstrap
As well as competitive salaries, our client offer a comprehensive benefits package including 28 days holiday, flexible working hours and a company pension scheme.
If you feel you have the skills and experience required please send your CV or call (Apply online only)
Working within Technology Solutions this role will identify, capture, analyse and translate requirements into existing and new digital system solutions to support the Museum's future.
This role demands a strong communicator comfortable working across multiple levels to engage and inform stakeholders effectively, and brings an organised and methodical approach to system functional design and testing.
The Analyst will work across a number of projects and contribute to a continual improvement programme working in a formal project environment using Prince 2 and Agile methodologies. Knowledge of business analysis techniques and process mapping is essential, as well as previous experience working on enterprise and corporate systems, and more bespoke solutions for information and communities initiatives.
3. Role competencies (requirements)
1. IT or business related degree OR considerable relevant work experience in the business systems field
2. Proven experience of process mapping, data flows and system design architecture
3. Proven experience of gathering, analysing and prioritising user and system requirements
4. Experience of Prince 2 Waterfall, Agile and continual improvement methodologies
5. Strong knowledge of enterprise systems (CRM, E-Commerce)
6. Proven ability to present technical concepts in a creative and high level manner to a range of stakeholders
7. Proven ability to build and maintain good working relationships with stakeholders and technical experts
8. Experience of leading quality assurance and user acceptance testing
9. Strong Knowledge of several Business Analysis tools (e.g. BPMN) and technicals such as requirements analysis, User-oriented design, full lifecycle testing, Customer journeys, Process Mapping, Continuous Improvement, MVP, Evaluation, UX and Wireframes, Risk and Issue Management
10. Proven ability to work collaboratively in a team
11. Excellent communication and written skills with experience of delivering workshops and presentations
4. Main tasks and responsibilities (job description)
* Understand the working of Microsoft CRM Dynamics and Silverbear's Membership product
* Produce high level specifications for product development and write test plans with well thought out acceptance criteria
* Liaise with stakeholders and provide expertise in how to expand inclusion of teams into CRM
* Contribute to the continual process improvement initiative of CRM and other digital systems
* Work closely with the CRM project manager and programme manager to help shape it's scope
* Support Ticketing and Web initiatives with Business analysis skills
* Prepare business cases for digital development for the annual round of digital bids
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
Sep 09, 2016
Working within Technology Solutions this role will identify, capture, analyse and translate requirements into existing and new digital system solutions to support the Museum's future.
This role demands a strong communicator comfortable working across multiple levels to engage and inform stakeholders effectively, and brings an organised and methodical approach to system functional design and testing.
The Analyst will work across a number of projects and contribute to a continual improvement programme working in a formal project environment using Prince 2 and Agile methodologies. Knowledge of business analysis techniques and process mapping is essential, as well as previous experience working on enterprise and corporate systems, and more bespoke solutions for information and communities initiatives.
3. Role competencies (requirements)
1. IT or business related degree OR considerable relevant work experience in the business systems field
2. Proven experience of process mapping, data flows and system design architecture
3. Proven experience of gathering, analysing and prioritising user and system requirements
4. Experience of Prince 2 Waterfall, Agile and continual improvement methodologies
5. Strong knowledge of enterprise systems (CRM, E-Commerce)
6. Proven ability to present technical concepts in a creative and high level manner to a range of stakeholders
7. Proven ability to build and maintain good working relationships with stakeholders and technical experts
8. Experience of leading quality assurance and user acceptance testing
9. Strong Knowledge of several Business Analysis tools (e.g. BPMN) and technicals such as requirements analysis, User-oriented design, full lifecycle testing, Customer journeys, Process Mapping, Continuous Improvement, MVP, Evaluation, UX and Wireframes, Risk and Issue Management
10. Proven ability to work collaboratively in a team
11. Excellent communication and written skills with experience of delivering workshops and presentations
4. Main tasks and responsibilities (job description)
* Understand the working of Microsoft CRM Dynamics and Silverbear's Membership product
* Produce high level specifications for product development and write test plans with well thought out acceptance criteria
* Liaise with stakeholders and provide expertise in how to expand inclusion of teams into CRM
* Contribute to the continual process improvement initiative of CRM and other digital systems
* Work closely with the CRM project manager and programme manager to help shape it's scope
* Support Ticketing and Web initiatives with Business analysis skills
* Prepare business cases for digital development for the annual round of digital bids
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
Automated Tester
Central London
About us
We are currently recruiting for one of the largest NHS trusts in the UK with a long standing history dating back almost 900 years. My client is a leading provider of healthcare infrastructure design, build and maintenance with a focus of providing innovative efficiency improvements within the trust. The organisation provides an ethical approach with a focus on making a huge difference within the NHS. They combine exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience. The technology arm to the business provides a broad range of IT services to the trust covering desktop, email, clinical/administrative systems, network, mobility, telephony and IT training with an aim of making digital healthcare a reality.
Summary
We are seeking an automated tester to join an established team based in London. The successful candidate will report in to the Product Build and Environments Manager and work with the product teams to analyse the requirements, produce automated coded tests and integrate these coded tests within the continuous automated environment. You will be working on large scale projects supporting a user base of 16,000 users.
Key Responsibilities
* Management of software testing
* Manage software platforms and software upgrades on PaaS environments
* Partake in the management of builds and continuous delivery environments
* Testing, Systems Development and Delivery Services, technical oversight and analysis, maintenance, code and configuration of SharePoint, Dynamics CRM, JavaScript, .NET, (url removed) MVC and SQL Server components
* Provide technical assurance and oversight on platform activities
* Providing testing consultancy to IT stakeholders and managers
* Communicate (both verbal and written), with all levels of the multidisciplinary hospital team, external partners and with patients in a diplomatic and tactful manner
Key Requirements
* Previous experience in a development role with experience in automated testing
* Experience of working in software development teams
* Excellent communication skills with a hard working can do attitude
This is a fantastic, rewarding opportunity to join an innovative technology services provider making a real difference within the NHS. Please forward a copy of your CV or call (Apply online only)
Sep 09, 2016
Automated Tester
Central London
About us
We are currently recruiting for one of the largest NHS trusts in the UK with a long standing history dating back almost 900 years. My client is a leading provider of healthcare infrastructure design, build and maintenance with a focus of providing innovative efficiency improvements within the trust. The organisation provides an ethical approach with a focus on making a huge difference within the NHS. They combine exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience. The technology arm to the business provides a broad range of IT services to the trust covering desktop, email, clinical/administrative systems, network, mobility, telephony and IT training with an aim of making digital healthcare a reality.
Summary
We are seeking an automated tester to join an established team based in London. The successful candidate will report in to the Product Build and Environments Manager and work with the product teams to analyse the requirements, produce automated coded tests and integrate these coded tests within the continuous automated environment. You will be working on large scale projects supporting a user base of 16,000 users.
Key Responsibilities
* Management of software testing
* Manage software platforms and software upgrades on PaaS environments
* Partake in the management of builds and continuous delivery environments
* Testing, Systems Development and Delivery Services, technical oversight and analysis, maintenance, code and configuration of SharePoint, Dynamics CRM, JavaScript, .NET, (url removed) MVC and SQL Server components
* Provide technical assurance and oversight on platform activities
* Providing testing consultancy to IT stakeholders and managers
* Communicate (both verbal and written), with all levels of the multidisciplinary hospital team, external partners and with patients in a diplomatic and tactful manner
Key Requirements
* Previous experience in a development role with experience in automated testing
* Experience of working in software development teams
* Excellent communication skills with a hard working can do attitude
This is a fantastic, rewarding opportunity to join an innovative technology services provider making a real difference within the NHS. Please forward a copy of your CV or call (Apply online only)
Since 1995, Brookson have provided top class accountancy services to over 90,000 contractors, freelancers and self-employed professionals. We have transformed from a small accountancy firm into a nationwide contractor accountants company with over 300 employees, however, despite this growth we still pride ourselves on a friendly personalised service and working environment.
Based in Warrington, we ensure that all customers receive the highest standard accountancy services on the market whether that is through limited company or umbrella company service lines.
Due to significant investment and growth Brookson are now looking for an IT Service Delivery Co-Ordinator to join our rapidly expanding team.
Role Purpose
To act as the key point of contact between IT, the business and any relevant third parties to ensure the continuous delivery of IT services and developments. To deliver development requirements with the aim of achieving a better quality software product for the business, allowing it to achieve key business objectives.
To maintain and improve the software development lifecycle through concise requirement analysis, technical design, development & testing resource co-ordination and release management. Create and deliver management information packs and reports to relevant parties.
Role Accountabilities
• Maintain and continuously improve the software development lifecycle, aligned with agile methodologies
• Liaise with business unit owners and change owners to gather complete requirements, understanding the business and system logics
• Assist with the specification of new changes, integrations and systems
• Create and maintain project documentation, including plans, risk logs and issue logs, for all IT related projects
• Assist the IS Manager with the management of budgets
• Assist with the delivery of the IS Strategy
• Maintain the Change Management Process
• Attend Change Forum Meetings to agree development requests and priorities
• Act as point of contact for change owners, developers and business testers during the software development lifecycle
• Co-ordinate and manage development and testing resource
• Provide accurate and timely reports relating to the IT Department
• Understand and implement good practice software testing methodologies
• Manage and mentor business testers on the fundamentals of software testing and help to build their pride and ownership of applications
• Support the business unit testers with the development of test plans
• Manage end to end test delivery
• Compile and co-ordinate software testing results
• Document testing issues and ensure that they are resolved through the software development lifecycle
• Create and maintain software release notes
• Perform and support any software releases to the live environment
• Achieve at least one professional qualification per year
• Any other duties that are deemed necessary to support the business as and when required
Role Relationships
Working within the Information Systems Department the role holder will report to the Information Systems Manager and assist in delivering the Brookson IS Strategy.
The role holder will be required to take day to day responsibility for the IT Service Delivery process and for the complete Software Development Lifecycle for all systems and applications throughout the business. They will therefore have daily interactions with other internal departments at all levels. It is also recognised that they may need to have contact with external suppliers.
Personal Profile
• Ideally a graduate with a minimum achievement of 2:2 hons or equivalent
• Excellent written and verbal communication skills
• Ability to produce very high standards of documentation
• Highly organised and able to deal with high volumes of work
• Ability to interact confidently with people at all levels within the business
• Be able to work proactively and suggest new ideas
• Must demonstrate good attention to detail and have the ability to work with a high degree of accuracy
• A committed team player who will go that extra mile for the team
• Ability to work both independently and as part of a larger team
• Ability to think logically and problem solve
• Have an extremely positive and proactive approach to organising and prioritising work under pressure and to deadlines whilst being able to overcome any delivery obstacles
• Experience of agile software development, testing, processes and tools
• Exposure to, and an understanding of project management methodologies
• Experience in working on projects delivered to time and budget
• Strong Analytical skills with an excellent understanding of reporting and reporting tools
Desirable technical skills and experience:
o Microsoft Office (Including Project & Visio)
o Microsoft Dynamics NAV
o Microsoft Dynamics CRM
o MiraclePay
o Web Applications
o Taiga
o Exposure to Accountancy & Payroll
o Software Testing Tools
o Microsoft Project / Visio
o High-level understanding of software development and testing practices
o Knowledge of ITIL Service Management
Sep 09, 2016
Since 1995, Brookson have provided top class accountancy services to over 90,000 contractors, freelancers and self-employed professionals. We have transformed from a small accountancy firm into a nationwide contractor accountants company with over 300 employees, however, despite this growth we still pride ourselves on a friendly personalised service and working environment.
Based in Warrington, we ensure that all customers receive the highest standard accountancy services on the market whether that is through limited company or umbrella company service lines.
Due to significant investment and growth Brookson are now looking for an IT Service Delivery Co-Ordinator to join our rapidly expanding team.
Role Purpose
To act as the key point of contact between IT, the business and any relevant third parties to ensure the continuous delivery of IT services and developments. To deliver development requirements with the aim of achieving a better quality software product for the business, allowing it to achieve key business objectives.
To maintain and improve the software development lifecycle through concise requirement analysis, technical design, development & testing resource co-ordination and release management. Create and deliver management information packs and reports to relevant parties.
Role Accountabilities
• Maintain and continuously improve the software development lifecycle, aligned with agile methodologies
• Liaise with business unit owners and change owners to gather complete requirements, understanding the business and system logics
• Assist with the specification of new changes, integrations and systems
• Create and maintain project documentation, including plans, risk logs and issue logs, for all IT related projects
• Assist the IS Manager with the management of budgets
• Assist with the delivery of the IS Strategy
• Maintain the Change Management Process
• Attend Change Forum Meetings to agree development requests and priorities
• Act as point of contact for change owners, developers and business testers during the software development lifecycle
• Co-ordinate and manage development and testing resource
• Provide accurate and timely reports relating to the IT Department
• Understand and implement good practice software testing methodologies
• Manage and mentor business testers on the fundamentals of software testing and help to build their pride and ownership of applications
• Support the business unit testers with the development of test plans
• Manage end to end test delivery
• Compile and co-ordinate software testing results
• Document testing issues and ensure that they are resolved through the software development lifecycle
• Create and maintain software release notes
• Perform and support any software releases to the live environment
• Achieve at least one professional qualification per year
• Any other duties that are deemed necessary to support the business as and when required
Role Relationships
Working within the Information Systems Department the role holder will report to the Information Systems Manager and assist in delivering the Brookson IS Strategy.
The role holder will be required to take day to day responsibility for the IT Service Delivery process and for the complete Software Development Lifecycle for all systems and applications throughout the business. They will therefore have daily interactions with other internal departments at all levels. It is also recognised that they may need to have contact with external suppliers.
Personal Profile
• Ideally a graduate with a minimum achievement of 2:2 hons or equivalent
• Excellent written and verbal communication skills
• Ability to produce very high standards of documentation
• Highly organised and able to deal with high volumes of work
• Ability to interact confidently with people at all levels within the business
• Be able to work proactively and suggest new ideas
• Must demonstrate good attention to detail and have the ability to work with a high degree of accuracy
• A committed team player who will go that extra mile for the team
• Ability to work both independently and as part of a larger team
• Ability to think logically and problem solve
• Have an extremely positive and proactive approach to organising and prioritising work under pressure and to deadlines whilst being able to overcome any delivery obstacles
• Experience of agile software development, testing, processes and tools
• Exposure to, and an understanding of project management methodologies
• Experience in working on projects delivered to time and budget
• Strong Analytical skills with an excellent understanding of reporting and reporting tools
Desirable technical skills and experience:
o Microsoft Office (Including Project & Visio)
o Microsoft Dynamics NAV
o Microsoft Dynamics CRM
o MiraclePay
o Web Applications
o Taiga
o Exposure to Accountancy & Payroll
o Software Testing Tools
o Microsoft Project / Visio
o High-level understanding of software development and testing practices
o Knowledge of ITIL Service Management
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices.
The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business.
Essential:
• Demonstrable experience of designing, developing and implementing Microsoft reporting service reports
• Experience of configuring views, charts and dashboards within MS Dynamics CRM
• Proven positive stakeholder engagement skills
Desirable:
• MS Dynamics CRM data structures
• Power BI reporting tool
As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure.
If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 09, 2016
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices.
The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business.
Essential:
• Demonstrable experience of designing, developing and implementing Microsoft reporting service reports
• Experience of configuring views, charts and dashboards within MS Dynamics CRM
• Proven positive stakeholder engagement skills
Desirable:
• MS Dynamics CRM data structures
• Power BI reporting tool
As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure.
If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Working within Technology Solutions this role will identify, capture, analyse and translate requirements into existing and new digital system solutions to support the Museum's future.
This role demands a strong communicator comfortable working across multiple levels to engage and inform stakeholders effectively, and brings an organised and methodical approach to system functional design and testing.
The Analyst will work across a number of projects and contribute to a continual improvement programme working in a formal project environment using Prince 2 and Agile methodologies. Knowledge of business analysis techniques and process mapping is essential, as well as previous experience working on enterprise and corporate systems, and more bespoke solutions for information and communities initiatives.
3. Role competencies (requirements)
1. IT or business related degree OR considerable relevant work experience in the business systems field
2. Proven experience of process mapping, data flows and system design architecture
3. Proven experience of gathering, analysing and prioritising user and system requirements
4. Experience of Prince 2 Waterfall, Agile and continual improvement methodologies
5. Strong knowledge of enterprise systems (CRM, E-Commerce)
6. Proven ability to present technical concepts in a creative and high level manner to a range of stakeholders
7. Proven ability to build and maintain good working relationships with stakeholders and technical experts
8. Experience of leading quality assurance and user acceptance testing
9. Strong Knowledge of several Business Analysis tools (e.g. BPMN) and technicals such as requirements analysis, User-oriented design, full lifecycle testing, Customer journeys, Process Mapping, Continuous Improvement, MVP, Evaluation, UX and Wireframes, Risk and Issue Management
10. Proven ability to work collaboratively in a team
11. Excellent communication and written skills with experience of delivering workshops and presentations
4. Main tasks and responsibilities (job description)
* Understand the working of Microsoft CRM Dynamics and Silverbear's Membership product
* Produce high level specifications for product development and write test plans with well thought out acceptance criteria
* Liaise with stakeholders and provide expertise in how to expand inclusion of teams into CRM
* Contribute to the continual process improvement initiative of CRM and other digital systems
* Work closely with the CRM project manager and programme manager to help shape it's scope
* Support Ticketing and Web initiatives with Business analysis skills
* Prepare business cases for digital development for the annual round of digital bids
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
Sep 09, 2016
Working within Technology Solutions this role will identify, capture, analyse and translate requirements into existing and new digital system solutions to support the Museum's future.
This role demands a strong communicator comfortable working across multiple levels to engage and inform stakeholders effectively, and brings an organised and methodical approach to system functional design and testing.
The Analyst will work across a number of projects and contribute to a continual improvement programme working in a formal project environment using Prince 2 and Agile methodologies. Knowledge of business analysis techniques and process mapping is essential, as well as previous experience working on enterprise and corporate systems, and more bespoke solutions for information and communities initiatives.
3. Role competencies (requirements)
1. IT or business related degree OR considerable relevant work experience in the business systems field
2. Proven experience of process mapping, data flows and system design architecture
3. Proven experience of gathering, analysing and prioritising user and system requirements
4. Experience of Prince 2 Waterfall, Agile and continual improvement methodologies
5. Strong knowledge of enterprise systems (CRM, E-Commerce)
6. Proven ability to present technical concepts in a creative and high level manner to a range of stakeholders
7. Proven ability to build and maintain good working relationships with stakeholders and technical experts
8. Experience of leading quality assurance and user acceptance testing
9. Strong Knowledge of several Business Analysis tools (e.g. BPMN) and technicals such as requirements analysis, User-oriented design, full lifecycle testing, Customer journeys, Process Mapping, Continuous Improvement, MVP, Evaluation, UX and Wireframes, Risk and Issue Management
10. Proven ability to work collaboratively in a team
11. Excellent communication and written skills with experience of delivering workshops and presentations
4. Main tasks and responsibilities (job description)
* Understand the working of Microsoft CRM Dynamics and Silverbear's Membership product
* Produce high level specifications for product development and write test plans with well thought out acceptance criteria
* Liaise with stakeholders and provide expertise in how to expand inclusion of teams into CRM
* Contribute to the continual process improvement initiative of CRM and other digital systems
* Work closely with the CRM project manager and programme manager to help shape it's scope
* Support Ticketing and Web initiatives with Business analysis skills
* Prepare business cases for digital development for the annual round of digital bids
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
C# .NET Developer to join a Global Leading BlueChip Company based in Bury St Edmunds.
My client, A World Leading Blue Chip organisation based in Bury St. Edmunds, Suffolk is URGENTLY seeking 2 Junior C# .NET Developers with strong skills in to join their technical and collaborative development team with a proven history in providing quality and reliable software.
As the successful Junior C# .NET Developer you'll play a pivotal role in the development of new and existing applications working alongside a switched on team comprised of Testers, Business Analysts and Project Managers.
As the ideal Junior C# .NET Developer you'll be highly enthusiastic and eager to learn within this forward thinking company; motivated self-starters and excellent communication skills are essential and you will be dealing face to face with both clients and end users.
Key Skills and Experience:
* C# .NET
* SQL Server
Desirable skills:
* MS Dynamics CRM
For the right C# .NET Developer my client is offering a competitive salary between £25K-£35K in addition to unappalled career progression, on-site training and challenging yet rewarding environment.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
Sep 09, 2016
C# .NET Developer to join a Global Leading BlueChip Company based in Bury St Edmunds.
My client, A World Leading Blue Chip organisation based in Bury St. Edmunds, Suffolk is URGENTLY seeking 2 Junior C# .NET Developers with strong skills in to join their technical and collaborative development team with a proven history in providing quality and reliable software.
As the successful Junior C# .NET Developer you'll play a pivotal role in the development of new and existing applications working alongside a switched on team comprised of Testers, Business Analysts and Project Managers.
As the ideal Junior C# .NET Developer you'll be highly enthusiastic and eager to learn within this forward thinking company; motivated self-starters and excellent communication skills are essential and you will be dealing face to face with both clients and end users.
Key Skills and Experience:
* C# .NET
* SQL Server
Desirable skills:
* MS Dynamics CRM
For the right C# .NET Developer my client is offering a competitive salary between £25K-£35K in addition to unappalled career progression, on-site training and challenging yet rewarding environment.
Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
Transfer of information overseas
Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation
My client is a fantastic business;
A very well established company
based in Harrow
This is a full time and permanent role;
Salary c£50K
Monday to Friday 0900 to 1730
IT Manager
No direct reports
This is a hands on role;
Main Function of Job:
To develop, maintain and manage the infrastructure and I.T systems in line with the needs of the business and the Alumasc group.
Specific involvement with the management of an ERP system implementation (NAV)
Advising on best fit technology solutions and infrastructure upgrades.
Policy Implementation and Management
I.T Management and support on both software and hardware issues for both Companies at strategic and user levels.
The role will involve travelling to the Gloucester office as business needs require but candidates must be within easy daily commute of the Harrow office.
Coordinate and communicate I.T issues/changes internally and to the Alumasc I.T Manager
Manage and Drive Group Security and I.T policy
Tools and Equipment Used:
Ideally Microsoft Dynamics NAV with Construction Industry customization and
CRM knowledge.
Windows 2012 server (with Exchange) Internet and web
MS Office programmes and FileMaker 11.0 server and clients
PCs, laptops, servers and VPNs, plus routers and network hardware
Firewall and Antispam device
Mobile Phone
Office 365
Autocad and Sharepoint
Qualifications/Educational Requirements:
Degree level qualification in a relevant discipline preferred
Experience Required:
Ideally first hand experience of successful implementation of an ERP system ideally on Microsoft Dynamics NAV with a Construction Industry Customization in a similar sized organisation. Knowledge of developing and building reports using tools such as "Jet Reports" also beneficial.
Track record in implementing system upgrades possibly within a group of companies.
Experience of Construction Industry commercial practices and previous experience of a manufacturing environment preferred.
Experience of managing and administration MS SQL or another SQL based database.
Knowledge of software as a service solution
Software:-
MS SQL
Microsoft office suite and XP clients
Exchange 2007
Veritas back up
Filemaker 11.0
VMware
Microsoft office suite
Knowledge of Virtual Private Network and Outlook Web Access useful
Remote administration software:
BIW
Hardware:
Servers
Dell Desktops
Network Switches
Printers
General: Excellent communication and leadership skills with previous user and help desk experience.
Interest in new and emerging technologies
Experience in working to a budget and presenting proposals for further finance on consumable and capital expenditure
Previous experience of producing reports for board
Main Duties and Responsibilities: (Please note: In addition to the main duties and responsibilities of your job, you may be required to carry out additional tasks as can reasonably be expected)
· ERP Implementation. Supporting post launch at two sites (Harrow and Gloucester)
·
· Responsibility for developing, maintaining and managing the I.T Systems and Infrastructure upgrades in line with the needs of the business and management of outsourced support.
·
· Interface with ERP Consultant system providers, ensuring consistency with Alumasc I.T Infrastructure.
·
· Day to day administration of servers in both offices, new users passwords, access rights, backup virus checking, updating intranet content, VPN etc.
·
· Problem solving, user support and troubleshooting for PCs in both offices.
·
· Purchase of hardware and software, sourcing suppliers and anticipating the needs and growth of the company and working to a budget.
·
· Researching new technology and assessing new products with a view to how they could help the business.
·
· Monitoring and controlling PC/Laptop and Phone use to ensure that staff are getting the best from our systems, organising training, establishing and enforcing good practice, assessing traffic and speed of network and Security.
·
· Maintain the current FileMaker system to the needs of the business.
·
· Any IT projects identified by the Finance Director, Group F.D, H.R.D or Divisional Managing Director.
·
· Preparation of reports for board.
·
· Keeping audit of IT licences and asset management current and up to date.
·
· Ensuring I.T policy compliance and Policy development and Management.
·
· Mobile phone and third party management
Salary: Dependent on Experience.
Holiday Entitlement: 24 days per annum, rising to 26 days after five years service 3 days to be taken at Christmas when the offices are closed.
Hours of Work: Normal Hours of work 9am to 5.30pm Monday to Friday with one hour for lunch.
Tate is acting as an Employment Agency in relation to this vacancy
Sep 09, 2016
My client is a fantastic business;
A very well established company
based in Harrow
This is a full time and permanent role;
Salary c£50K
Monday to Friday 0900 to 1730
IT Manager
No direct reports
This is a hands on role;
Main Function of Job:
To develop, maintain and manage the infrastructure and I.T systems in line with the needs of the business and the Alumasc group.
Specific involvement with the management of an ERP system implementation (NAV)
Advising on best fit technology solutions and infrastructure upgrades.
Policy Implementation and Management
I.T Management and support on both software and hardware issues for both Companies at strategic and user levels.
The role will involve travelling to the Gloucester office as business needs require but candidates must be within easy daily commute of the Harrow office.
Coordinate and communicate I.T issues/changes internally and to the Alumasc I.T Manager
Manage and Drive Group Security and I.T policy
Tools and Equipment Used:
Ideally Microsoft Dynamics NAV with Construction Industry customization and
CRM knowledge.
Windows 2012 server (with Exchange) Internet and web
MS Office programmes and FileMaker 11.0 server and clients
PCs, laptops, servers and VPNs, plus routers and network hardware
Firewall and Antispam device
Mobile Phone
Office 365
Autocad and Sharepoint
Qualifications/Educational Requirements:
Degree level qualification in a relevant discipline preferred
Experience Required:
Ideally first hand experience of successful implementation of an ERP system ideally on Microsoft Dynamics NAV with a Construction Industry Customization in a similar sized organisation. Knowledge of developing and building reports using tools such as "Jet Reports" also beneficial.
Track record in implementing system upgrades possibly within a group of companies.
Experience of Construction Industry commercial practices and previous experience of a manufacturing environment preferred.
Experience of managing and administration MS SQL or another SQL based database.
Knowledge of software as a service solution
Software:-
MS SQL
Microsoft office suite and XP clients
Exchange 2007
Veritas back up
Filemaker 11.0
VMware
Microsoft office suite
Knowledge of Virtual Private Network and Outlook Web Access useful
Remote administration software:
BIW
Hardware:
Servers
Dell Desktops
Network Switches
Printers
General: Excellent communication and leadership skills with previous user and help desk experience.
Interest in new and emerging technologies
Experience in working to a budget and presenting proposals for further finance on consumable and capital expenditure
Previous experience of producing reports for board
Main Duties and Responsibilities: (Please note: In addition to the main duties and responsibilities of your job, you may be required to carry out additional tasks as can reasonably be expected)
· ERP Implementation. Supporting post launch at two sites (Harrow and Gloucester)
·
· Responsibility for developing, maintaining and managing the I.T Systems and Infrastructure upgrades in line with the needs of the business and management of outsourced support.
·
· Interface with ERP Consultant system providers, ensuring consistency with Alumasc I.T Infrastructure.
·
· Day to day administration of servers in both offices, new users passwords, access rights, backup virus checking, updating intranet content, VPN etc.
·
· Problem solving, user support and troubleshooting for PCs in both offices.
·
· Purchase of hardware and software, sourcing suppliers and anticipating the needs and growth of the company and working to a budget.
·
· Researching new technology and assessing new products with a view to how they could help the business.
·
· Monitoring and controlling PC/Laptop and Phone use to ensure that staff are getting the best from our systems, organising training, establishing and enforcing good practice, assessing traffic and speed of network and Security.
·
· Maintain the current FileMaker system to the needs of the business.
·
· Any IT projects identified by the Finance Director, Group F.D, H.R.D or Divisional Managing Director.
·
· Preparation of reports for board.
·
· Keeping audit of IT licences and asset management current and up to date.
·
· Ensuring I.T policy compliance and Policy development and Management.
·
· Mobile phone and third party management
Salary: Dependent on Experience.
Holiday Entitlement: 24 days per annum, rising to 26 days after five years service 3 days to be taken at Christmas when the offices are closed.
Hours of Work: Normal Hours of work 9am to 5.30pm Monday to Friday with one hour for lunch.
Tate is acting as an Employment Agency in relation to this vacancy
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices.
The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business.
Essential:
• Demonstrable experience of designing, developing and implementing Microsoft reporting service reports
• Experience of configuring views, charts and dashboards within MS Dynamics CRM
• Proven positive stakeholder engagement skills
Desirable:
• MS Dynamics CRM data structures
• Power BI reporting tool
As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure.
If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 09, 2016
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a MI Reports Developer with experience of MS Dynamics CRM for an evolving social enterprise based at their London offices.
The main responsibility of the role will be to drive the development of management information reports and dashboards. You will be instrumental in transforming complex data into clear and informative reports for use by internal and external stakeholders in line with business requirements. You will also advise project managers and define project reporting scopes, goals and deliverables in collaboration with senior management and stakeholders. Other duties will include reports testing, producing technical system documentation and planning and coordination of release activities as well as advising on the strategy, design and development of an architecture model for our business.
Essential:
• Demonstrable experience of designing, developing and implementing Microsoft reporting service reports
• Experience of configuring views, charts and dashboards within MS Dynamics CRM
• Proven positive stakeholder engagement skills
Desirable:
• MS Dynamics CRM data structures
• Power BI reporting tool
As an individual, you will be an excellent communicator that is adept at explaining technical concepts to non-technical colleagues. You will also be results focussed, have high standards with a focus on providing an excellent customer service. You will be adept at working effectively alone as well as part of a team, and be able to work under pressure.
If this sounds like you then an excellent career opportunity with a progressive organisation that looks after their employees is on offer to the successful candidate, as well as a highly competitive benefits package. Please apply swiftly if you want take an exciting opportunity to work for a growing organisation in a supportive and friendly environment.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
