34 jobs found

My client based on the outskirts of Huntingdon are currently recruiting for an IT and Logistics Manager to join their team on a permanent Part-Time basis to support daily operations in the companies IT and Logistics functions. To be considered you will need 5+ years experience in a similar role. Hours: Monday - Friday 25 hours/week Salary £40-50,000 pro rata. Transport required due to location. The Role: You will have experience in preparing computer equipment, providing technical solutions, applying cyber security principles and ensuring that the internal teams have the support and guidance they need to adopt required standards. Main Responsibilities : Provide technical support and training to end-users, resolving queries and issues promptly. Manage and administer the Microsoft Office 365 environment, including Exchange Online, SharePoint, OneDrive for Business, Teams, and other associated applications. Implement and configure services, ensuring optimal functionality, security, and user experience. Monitor system performance, troubleshoot issues, and provide timely resolution to maintain high availability and performance. Flexibility to be on-call outside of contracted hours to assist with IT support should an urgent/critical need arise. Collaborate with internal stakeholders to understand business requirements and provide technical solutions, tools, and features. Conduct regular audits, security assessments, and implement best practices to ensure data integrity, compliance, and adherence to security standards. Stay updated with the latest features, releases, and updates, and assess their applicability to improve business processes. Implement and manage policies, procedures, permissions, and access controls in alignment with company policies and industry regulations. Assessing general company IT risk, developing recovery and backup processes. Ensuring that IT activities are within the limits of applicable laws, codes and regulations and meet any terms dictated to us by our customers. Effectively monitor, manage, and maintain all infrastructure systems, including servers, storage, SAN, Wi-Fi, networking equipment and company websites ensuring minimal disruption/downtime. Ensure that backup and archive systems are in place. Identify software/subscription needs and maintain a register of those that are live. Regularly review business usage, fit for needs, and advancements. Regularly communicate advancements company-wide and provide training where required. Aligning IT infrastructure with current and future business requirements and goals. Managing budgets and enforcing cost-effectiveness. Maintaining an inventory of IT equipment and making purchases if required. Allocating equipment to new starters, preparing/issuing loan agreements and maintaining a directory. Responsible for managing and controlling all technical aspects of installations, configuration, operation, maintenance and development of the companys hardware, software, and network infrastructure. Preparing shipments, booking in logistics and coordinating the delivery processes. Skills & Experience Required: 5 years+ experience in a similar role Broad knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery Strong knowledge and experience in Microsoft Office 365 applications Excellent communication and organisational skills If you have the skills and experience above please send your CV to (url removed) or call (phone number removed). INDHUN

Power Platforms Developer Permanent Full time This role can be hybrid or fully remote (offices are in Birmingham) A leading services company in Birmingham requires an accomplished Power Platform Developer to build Power Apps and enterprise workflow Automation. Our client needs someone with strong experience in modelled app development - developing apps from scratch and someone who has confidence working as an SME (Subject Matter Expert) - without other specialists in this area. The 1st phase will be a continuation of completing the billing development and the 2nd phase will be the automation of enterprise workflow in the claims management and finance platform. Key requirements are Power Platform/Power BI development. All of the technology is based within Microsoft Azure and after consolidating finance and HR systems on the Microsoft Dynamics 365 F&O ERP system, our client wishes to automate using the Microsoft Power Platform. The successful candidate will be a skilled and experienced Power Platform Developer with expertise in developing custom applications and workflows using Power Apps and Power Automate (RPA/Flows). The primary focus of this role is to design, develop, and implement a series of Power Apps to improve enterprise automation and drive process efficiencies. The ideal candidate should be well-versed in creating solutions that involve complex calculations and business rules. Custom Power Apps Development. Role - Design, develop, and deploy Power Apps engineered to reduce or eliminate manual processing. Create user-friendly interfaces for monitoring automated processes and, where required, provide functions for processes that cannot automated. Power Automate (Flows) Implementation Develop automated workflows using Power Automate to streamline and optimize enterprise processes. Implement flows that automate data validation, calculations, and approval processes to ensure accuracy and efficiency. Complex Calculations. Implement intricate calculations and business rules within Power Apps to support claims and billing processes. Work closely with stakeholders to understand complex claims, finance and billing requirements and translate them into technical solutions. Experience - Min 5 years commercial experience as a Power Apps Developer with a focus on automation, particularly with financial processes e.g. billing Strong proficiency in Power Apps and Power Automate, with a deep understanding of their capabilities and limitations. Demonstrated ability to implement complex calculations and business rules within Power Apps. Experience integrating Power Apps with various data sources and systems including Microsoft Dynamics 365 Finance & Operations. Excellent problem-solving skills and attention to detail. Effective communication skills to interact with both technical and non-technical stakeholders. Ability to work independently and deliver high-quality solutions within specified timelines. Familiarity with Microsoft Dataverse and Microsoft SQL for data storage and management. Familiarity with Microsoft OCR for scanning and data capture. Familiarity with Microsoft Dynamics 365 Finance and Operations integration options. Certification in Power Apps and Power Automate. If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Cloud Infrastructure Engineer (Azure) - Near Edinburgh Hybrid - 60K + 15% Bonus Hybrid Model - 3 days in the office near Edinburgh, 2 days WFH per week - Very commutable from the city centre, West Lothian, Fife, and surrounding regions - Parking on site and very close to train station serviced from both Haymarket and Waverley Lorien's client, an established Scottish-born success story with an award-winning, sector-leading product line, has reached out us once again to help them in their searches for a Cloud Support/Infrastructure Engineer (this isn't a DevOps Engineer role, rather a better fit for someone who has operated well within the Support / Infrastructure domain and then progressed into Azure support/admin) with skills across Azure, Entra ID (Azure AD), and M365 to join their team on a permanent basis. Having introduced many people into this firm ourselves, we've seen how well they treat their staff and how rewarding the work can be (the company has helped millions of people already and continue to improve lives across the globe). You'll personally benefit not only from great opportunities to use and build on your skills and knowledge as you deliver rewarding work, but also a generous remuneration package, a hybrid working model as well as flexible working hours to suit your routine, a great bonus scheme and even more. What you'll get up to: Helping to take the reins across Azure-based technical solution delivery, managing hybrid cloud setups, migrations, and other areas of cloud system support/admin/monitoring Operating as a key go-to Cloud SME and contributing to planning/improvements as well as relevant projects Be part of a cross-functional R&D style team including working with other Cloud specialists, DevOps personnel, Engineering Managers and more Bringing new ideas to the table and helping to bring about potential enhancements to existing offerings Offering 3rd Line Support around Cloud-related issues and barriers What you'll bring to the table to achieve this: Strong knowledge and skills across: Azure (BackUp, Storage, Virtual Networks, VMs, ExpressRoute, etc.), ARM Templates, IaC and Automation, and other relevant areas in the Cloud Sytems/Architecture domain Previous background in roles such as Cloud Engineer or similar (ideally having progressed from a Support/Infrastructure background), covering Cloud Engineering, SD networking, IAM, and other relevant areas Skills and knowledge across Microsoft 365 and prefrably E5, Intune, PowerShell, Entra ID, and knowledge of SaaS/PaaS/Iaas practices, and some basic scripting for automation purposes Ability to bring new ideas to the table and contribute to upgrades/improvements Ideally an awareness of current trends in the domain, and willingness to bring these into play If you like the idea of joining an organisation with a great track record of looking after their staff who offer hybrid working, flexible working hours arrangements, a great bonus scheme of up to 15%, technical upskilling and ongoing career progression opportunities, a friendly team of like-minded individuals to work with, and more, apply now with your latest CV for immediate consideration. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Senior Operational Analyst - Python, Modelling, Software Design, Advanced VBA & Excel, Power Apps, Power BI Salary - £40K-£75K plus bonus and excellent benefits Location Winchester Hants, Hybrid role Our client has an exciting opportunity to join our growing management consultancy, with an enviable reputation and senior level client base. They have a strong track record in UK MOD and government. They value their people and believe in building everyone s capabilities and strengths to help them reach their full potential. The Opportunity Operational Analyst/Consultant Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering operational analysis capability as an integral part of a small, agile, and growing business. Their team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of the Company s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Operational Analyst your role will include: Designing, developing, and running analysis models. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing and visualising data. Deriving unique insights from data to inform senior-level decision making. Taking a leading role in the day-to-day delivery of projects, working closely with our clients and our team of consultants and analysts. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for our clients. Developing strong relationships with the wider Company s team. Our UK office is based just outside Winchester. The role will require a blend of working from our office, occasional travel to client sites, and working from home. The Company s main clients will be based around key UK Defence establishments in the south of England. Skills/Qualifications Senior Operational Analyst/Consultant: Software development using Python. Advanced Excel, Data analysis skills Advanced VBA skills Operational Analysis (OA) approaches and techniques Strong mathematical skills Requirements gathering Software design Strong data analysis skills Highly numerate A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Educated to Degree level , MSc or equivalent. Knowledge and experience of the following is desirable: Experience working within UK MoD UI/UX design Discrete event simulation Data science techniques Knowledge of current software development approaches, platforms, and best practice. Experience of designing and deploying Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Experience working with Defence Digital, DE&S, Dstl, Frontline Commands or UK Defence industry would be ideal . Recent UK Defence Security Clearance SC or DV would be of interest. Senior Operational Analyst Operational Analysis, Python, Modelling, Software Design , Power Apps, Power BI

Your New Company Our client is a leading organisation in Scotland, renowned for its widespread network of practices across the nation. They are committed to delivering accessible, convenient, and affordable healthcare to communities throughout Scotland. Their services encompass both NHS and private care, including general treatments, cosmetic procedures, and surgical procedures. The practices are celebrated for their patient-centred approach, prioritizing comfort and ease, particularly for those who may feel anxious about visits. Additionally, they are dedicated to sustainability, striving to achieve Net Zero and advocating for eco-friendly practices. Continuously expanding, they currently provide care to over half a million patients. Your New Role The role entails overseeing the group's IT and communications infrastructure, including managing relationships with key partners. Responsibilities include setting up user support processes with third-party partners for hardware, software, and system issues. Ensuring the proper operation, updates, and backups of both internal and cloud-based systems, as well as managing user access and security, is vital. The role also involves supervising the installation and configuration of IT environments and coordinating with third-party suppliers to ensure cost-effective services. Staying abreast of technological advancements and recommending improvements to internal systems is essential. Additionally, the role includes managing IT projects, ensuring compliance with IT security policies, maintaining comprehensive documentation and reporting, responding to audit queries, and managing the IT budget. What You'll Need To Succeed Required: Hands-on experience in IT user support. Strong knowledge of Microsoft Operating Systems and Office applications, including Office 365. Proficient in Microsoft Entra (Azure) and Purview for security and compliance within the MS365 environment. Experience in installing, supporting, and administering Windows Server operating systems. Desirable: Familiarity with Microsoft Power Apps, including Power BI and MS Forms. Experience in creating and managing file sharing and data management sites using SharePoint. Over 2 years of experience managing an IT function, preferably in a multi-site SME. Experience working in a healthcare environment and interacting with the NHS. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Manager Bristol - £40,000 - £50,000 + bonus + private healthcare This is an excellent opportunity for an IT Manager to join a growing software house in central Bristol to ensure the availability and reliability of the companies internal services. It is a hands-on role with line management responsibility for one IT Support Technician, and would suit someone currently in an IT Manager / Infrastructure Manager role, or in a Senior Support Engineer role who is looking to take a step up. The role will be mainly office based, so it would need to be someone local to Bristol a driving license would also be required as they have a second, smaller office in Gloucestershire (travel there would be infrequent - once every week or two). The ideal candidate would tick the following boxes: Experience in an internal support / IT Manager role for an SME Hands-on experience providing Office365 support Networking (firewalls, switches etc.) knowledge Familiar with Windows Server 2022 Experience of vendor management / contract negotiations etc. Mentoring or management experience Microsoft certifications A driving license and happy to be office based This will be a varied role and responsibilities will include the following: Providing technical support (up to 3rd line) & managing tickets Vendor management & sourcing equipment Endpoint security Disaster recovery Onboarding/offboarding Line management of a Support Technician Some of the benefits that come with the IT Manager role will include: Annual bonus Life insurance Private Medical 26 days holiday (plus banks) rising to 29, plus holiday trading

Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details

Are you ready to step up to the New and take your technology expertise to the next level? Join Accenture and help transform leading organizations and communities around the world in achieving their goals faster and more efficiently. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. As part of our Accenture Microsoft Business Group (AMBG) practice, you will lead Technology Innovation to Shape World-Class Business Solutions for our Clients and deliver them at scale. There will never be a typical day and that's why people love it here. The opportunities to make a difference within exciting Client initiatives are unlimited in the ever-changing technology landscape. You will be part of a growing network of technology experts who are highly collaborative taking on today's biggest, most complex business challenges. We will nurture your talent in an inclusive culture that values diversity. Come grow Your Career in technology at Accenture! Microsoft Solution Architect - Manufacturing will be responsible for working with our clients and internal teams to help shape T ransformation solutions in manufacturing projects using the Microsoft technology platform and its wide eco-system of partners. Companies and entire Industries need help to reinvent themselves during these challenging times and your job will be to help Companies transform themselves to emerge stronger above and beyond complex contexts such as the current one. A solid understanding ofchallengesthat Clients in an Industry are facing,andhow to address them usingMicrosofttechnologyecosystem is keyfor deliveringvalue .This should be combined with e xperience and understanding of considerations for large scale cloud solutions architecting, helpingClientstransforming into a data driven business,developingnew services using digital,becoming moreagile andresilient. We are looking for candidates who have a broad set of technology skills across these areas and who can demonstrate an ability to design the right solutions with an appropriate combination of Microsoft and its 3rd party technologies for deploying on the Microsoft Intelligent Cloud. Key responsibilities may include: As an solution architect with industry expertise, you will work with implementation teams from concept to delivery, providing industry expertise for successfully deploying large scale digital solutions in the enterprise, using modern digital technologies on premise and cloud Lead cloud solution and scoping to generate estimates and approaches for proposals and SOWs for Clients Create detailed target state technical, security, data and operational architecture and design blueprints incorporating modern digital technologies and cloud services, demonstrating modernization value proposition Lead detail technical assessments of current state of enterprise landscape and architect a path to transformation into a modern data powered enterprise Conduct full technical discovery, identifying pain points, business, and technical requirements, "as is" and "to be" scenarios Compare solution alternatives across both technical and business parameters which support the definition of cost and service requirements Apply methodology, reusable assets, and previous work experience to deliver consistently high-quality work Deliver written or oral status reports regularly Stay educated on new and emerging technologies/patterns/methodologies and market offerings that may be of interest to our Clients Adapt to existing methods and procedures to create possible alternative solutions to moderately complex problems Understand the strategic direction set by senior management as it relates to team goals Use considerable judgment to define solutions and seeks guidance on complex problems Prepare and deliver product messaging to highlight value proposition and unique differentiators Manage small teams of pre-sales solution architects and/or work efforts (if in an independent contributor role) at a Client or within Accenture Co-lead or support answers to RFPs issued by Clients Show more Show less Qualifications Required Qualifications Domain Knowledge - Deep and strong knowledge and expertise within the manufacturing sector. Significant experience consulting in the manufacturing industry Professional (soft skills) - Proven ability to build, manage and foster a team-oriented environment Excellent communication (written and oral) and interpersonal skills Excellent leadership and management skills Proven ability to work creatively and analytically in a problem-solving environment Technical knowledge - Significant experience architecting, developing, and deploying large scale solutions using the Microsoft platform and ecosystem Proficient in leading technical solutions, architecture designs, evaluations, and investigation in a cloud environment Knowledge of the Microsoft technologies including Microsoft Azure, Office 365, Dynamics-365, Power-Platform, etc.

Digital Workplace Technical Consultant Location: Manchester Competitive Salary & Package (Dependent on Experience) Career Level: Consultant/Senior Analyst Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO. As a Team: Accenture's Digital Workplace group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and connected workplace. Our services revolve around the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We guide our clients through this journey working with a broad range of business stakeholders to minimise disruptions and to ensure a successfully outcome. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment As a Digital Workplace Technology Consultant, you will: Have technical advice relevant to Digital Workplace solutions Deliver workplace transformations leveraging collaboration tools, automation, mobility and analytics Support development of Digital Workplace capabilities as a SME in areas such as digital Identity and security, remote and automated deployments, Workforce and Culture, and Change Management Manage aspects of diverse project teams, including onshore/offshore personnel, 3rd parties and customer resources Develop client facing assets based on technical expertise Support and contribute to RFP and business case development, offering positioning, technical solutioning and awareness campaigns Develop presentations which resonate with senior stakeholders Perform project management activities Show more Show less Qualifications We are looking for experience in the following skills: Experience of delivering Digital Workplace offerings such as; collaboration and workplace modernisation (e.g. Office 365, Google Workspace, Windows 10 and WVD), unified comms, Future Ways of Working, identity and security, and workspace design and intelligent buildings Strong technical skills in one or more Digital Workplace offerings Advisory knowledge to share with clients to optimise Digital Workplace technologies Familiarity with current digital workplace trends, e.g. cloud journeys (productivity, collaboration, mobility, end user device), productivity solutions and tools, or foundational workplace security Understanding of project governance, project plans, implementation activities and transformation approaches Are ambitious, digitally minded, and can successfully combine technical understanding and business acumen to provide advisory and delivery expertise Set yourself apart: Proven success in project management and interpersonal skills at other consultancies or within industry Evidence of proactive personal development such as post graduate study or industry certifications, particularly within Digital Workplace technologies (e.g. Microsoft 365 or Azure certifications) What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 30/04/2021 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. RROOTS

Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.

IT Training Manager Salary: £32,185 - £40,288 per annum Location: SPS College (Polmont) An exciting opportunity has arisen within the Scottish Prison Service as we recruit for an IT Training Manager to support the development and delivery of IT training for all levels in the organisation. The post holder will work with multiple stakeholders across the organisation and beyond, to support the delivery of a new digital strategy underpinned by the principles of blended learning. As IT Training Manager, you will oversee guidance, demonstrations and training provided to staff on the use of the digital technologies required in teaching, learning and assessment. Working closely with Learning and Development Managers and Theme Leads, you will create engaging online materials, courses and programmes. Throughout your time in post, you will participate in ongoing research into the digital landscape, developments, and training practices. Whilst you will be based at the Scottish Prison Service College, this role is open to hybrid working, allowing you to split your time between office working, and working at home, subject to business and operational requirements being met. We would welcome a conversation with the successful candidates on what hybrid working may look like for you. If you have the following, we would like to hear from you: SCQF Level 8, or equivalent, in a relevant subject (such as Learning and Development, Digital Learning, Information Technology) or professional qualification with relevant formal training. Strong IT skills, including an understanding of the use of Virtual Learning Environments to design online learning Experience of providing specialist advice and information relating to technology-enabled learning Ability to communicate to a variety of stakeholders with different levels of technological knowledge to ensure a mutual understanding Experience in the training and development of others in Microsoft Office 365 applications including Microsoft Teams and SharePoint. Experience of designing and delivering quality assured training materials using blended learning approaches. Strong organisational skills with an ability to prioritise, forward plan, manage competing demands and work under pressure to ensure outputs are delivered   Benefits on offer include (but are not limited to): An attractive Civil Service Pension Hybrid working policy Ongoing professional development Opportunity for progression Annual Leave – 34days rising to 42days Sick Pay Discounts on High Street stores, supermarkets and restaurants through our partners at Blue Light Card, Edenred and Civil Service Sports Council For further information on this exciting opportunity, including full job description, person specification, assessment process and to apply for this vacancy please visit www.sps.gov.uk   Closing date: 5 August 2022

Technical Consultant - M365 Full time permanent Remote- travel to end client sites UK wide Up to £65k basic + benefits My client is a technology services provider; supporting its customers through the complex life cycle of their assets from acquisition through to retirement, including supply of all the resources required to consult, support and project manage throughout the journey. Scope of Role- Leveraging technical services experience, the Technical Consultant (TC), provides technical delivery on projects to support my client's ability to achieve booking and revenue targets. The Technical Consultant is responsible for the high quality delivery of Consulting Services to their customers and works within a designated Practice area within the Delivery team. Combining their core permanent staff with a mix of contractor skills, every customer engagement is underpinned with a professional Service Delivery Manager or Project Manager responsible for the delivery of predictable outcomes within a flexible commercial framework. This role will require travel across the UK to their numerous end client sites. Project Services & Consulting services provide organisations with the knowledge and know-how to make the most from their technology investment as well as roadmap development to drive down future costs and increase efficiency. My client is able to take customers on the journey from initial assessment and advice, through to architecture, design and transformation with defined outcomes. Project services are dedicated to the delivery of programmes and projects across the infrastructure, focusing on ensuring the right solution is delivered on time and on budget. Key Responsiblities: Ensure customer service delivery adheres to documented agreements and Statement of Works. Support the Line of Business project related financial goals. Ensure individual utilisation target on billable engagements for my client are achieved. Ensure individual delivery responsibilities on billable engagements for my client are achieved. Ensure personal delivery responsibilities on billable engagements for my client are achieved,through working with and taking direction from senior team members and/or Project Managers who have ownership of the engagement. Support Project Managers and project teams to ensure quality delivery and customer satisfaction. Articulate the value of my client's services to solve customer problems. Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery. Person Specification- Proven skills to deliver Customer projects. Design capabilities (small to medium engagements) Understanding of Technical Design Authority. Understanding of the sales and delivery process. Strong written and verbal communication skills. Excellent consulting and interpersonal skills. Structured problem solving and analytical skills. Collaborative working style encompassing all delivery disciplines. Able to participate as part of both real and virtual teams, to reach one common end goal. Ability and willingness to travel as required. Self-starter with the ability to build successful working relationships and engender trust Knowledge and experience of: Office 365 Suite Exchange Online SharePoint Online OneDrive for Business Office 365 Wider product set such as Yammer, Delve etc Microsoft Cloud Security Solutions Microsoft Teams Collaboration and integrations Document Management and Collaboration Azure MFA Azure Information and Identity Protection Azure Active Directory Microsoft Intune Microsoft Autopilot Microsoft Server Azure platform General Skills- Experienced professional services/technical able to deliver engagements sold within area of expertise. Proven experience as a successful technical infrastructure consultant with customer relationship management skills. Knowledge of the infrastructure industry and associated emerging trends. Knowledge of my client's different services and offerings. Demonstrated technical implementation of infrastructure solutions. Demonstrated design skills within own area of expertise. Demonstrated problem-solving skills. Contribute to workshop environments, taking direction from senior team members to drive the workshops to desired outcomes. Interface with Project Managers within my client and the end client's IT staff to ensure effective delivery of services. Demonstrable ability to provide robust and clear feedback to customers.

Peninsula Business Services is the leading UK's Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client's daily business operations An exciting opportunity has arisen to join the growing ICT Department and become a member of the InfoSec team working in a dynamic and fast-paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the business and wider IT team (Infrastructure, Network, Development, DevOps and Service Desk) to provide governance and security for existing and new services A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do Demonstrate strong organisational skills and be accountable for your daily workload Demonstrate a systematic, disciplined and analytical approach Be customer focussed and ardent in ensuring that colleagues receive a high quality of service The purpose of this role is to provide technical leadership to the Information Cyber Security Team and to support the InfoSec Manager to ensure that the business is protected against cyber security threats and that data is kept secure at all times. This will mean proactive planning, rapid responses to all security threats and incidents and serving as an escalation point for the other members of the team. The team currently has responsibility for all sites in the UK and Ireland with advisory responsibility for international sites in Canada, Australia and New Zealand The key objectives of your role are: To ensure that the InfoSec Manager and Group Head of IT Service Delivery UKI are kept informed of progress and in particular are told of major problems and / or issues in a timely manner You will be analysing security events, identifying issues, and recommending solutions Keeping up-to-date with current threats, technologies and solutions You will also be working with our Infrastructure, Network, Service Desk and Development teams to provide leadership and expertise in the field of information and cyber security best practices. You will understand the concept of layered security and bring experience in regard to vulnerability scanning and threat hunting. You will have proven experience with security investigations, including responding to incidents involving malware, data loss, or network intrusion. Work closely with the information security manager and wider business to develop and improve the current security strategies and processes Provide technical leadership for all security systems and tools, especially SIEM, DLP and Endpoint Protection technologies Lead security investigations and improve monitoring/reporting processes and security incident alerting Research security solutions and develop new and existing SOC processes for this rapidly changing landscape Assist with projects involving penetration testing and vulnerability assessments Develop and maintain our security procedures and update standards and documentation Assist the InfoSec manager to ensure adherence to ISO27001 and Cyber Essentials Plus accreditation. Lead Security investigations, including responding to incidents involving malware, data loss, or network intrusion Have a thorough knowledge of all key infrastructure including ADS, DNS, email security, endpoint security and virtualization technologies. Innovation and Continual Service Improvements. Identify opportunities for automation and on-going improvements to existing services. Work collaboratively with team members and support functions to resolve issues in a timely manner Proactively monitor IT services Take ownership, investigate and resolve escalated tickets The successful Senior Cyber Security Analyst should have solid experience in most of the following: SIEM solutions such as LogRhythm Endpoint Protection services such as SentinelOne Mimecast and Office 365 Data Loss Prevention tools such as Digital Guardian CASB Nessus Have a strong knowledge in public and private cloud environments such as AWS and Microsoft Azure. Understanding of GDPR, data protection and information governance. Currently be working with one of the following standards: ISO27001 or PCI-DSS Have earned a degree in a computer related subject or equivalent experience in Cyber Security ITIL experience. Third Line Support experience. What you bring to the Team Driven and results orientated Positive outlook and a focus on high quality delivery Strong communicator Must have the ability to communicate complex concepts and ideas easily to the team Must be reliable Able to work under pressure in all situations The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner. Be passionate about data and cyber security What's on offer? Generous basic salary up to £40k DOE The role is a permanent position with a 6-month probationary period. The working week is based on 37.5 hours 25 Days Holiday + Bank Holidays Profit Share Scheme Breakfast provided each Monday morning & monthly drinks Contributory company pension scheme Childcare voucher scheme Access to the Employee Assistance Programme (EAP) Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional? INDPENO/ P967124LCR

Founded in 2003, this company are an award winning fully Managed Service Provider. They are a team of 30 who specialise in delivering IT services, Telecoms solutions and bespoke software development to a wide range of industries. They invest in their people and encourage work to be enjoyable and rewarding. They are proud to have won awards for customer service and have hundreds of customers all around the North West. This is an opportunity for a dynamic SharePoint oriented engineer to join a fast growing IT Managed Service Provider. This role will be to provide expert support and SME advice for SharePoint based applications within the Microsoft 365 stack of products. This is mainly around file management and permissions within SharePoint. They are looking for someone who has supported SharePoint but would like to move their career forward into project work, or within a MSP from Internal IT support. Other Required skills - Three years' experience in end-user support - Two years' experience in SharePoint support, either in a MSP or inhouse team - Excellent customer services skills - High level of interpersonal skills - An ability to accurately triage technical requests - A valid UK driving license Benefits include - Tools to get the job done A new high-spec Dell laptop - Cashback Healthcare Plan - Career and personal development - Annual away day for feedback and positive change - Fun CSR activities, friendly environment and relaxed workplace - Social days/evenings out - Hot lunch on last Friday of every month, with a catered-for style lunch every quarter - Weekly fruit basket, tea, coffee and fruit juice provided - Employee reward system - prizes for the great work you do - Annual Incremental holidays - Ability to purchase holidays - Long service rewards and awards - Pension Scheme They have offices in Manchester and Burnley, the location of the role will be based on where you live. They also have a flexible working framework for home based working in conjunction with office based.

Based in our Essex Office, you will be part of a small focused portfolio team within our Customer Service Department providing desktop support to our clients. You will be expected to handle between 10 - 15 inbound telephone calls a day and resolve a comparable number of client facing issues. While the customer base is almost entirely Microsoft based, the variety of solutions and infrastructures you will be exposed to vary from legacy SMB environments through to full cloud systems that leverage Azure and Office 365. There will be a comprehensive training program in place for your first three months of employment with ongoing technical and soft skill training as part of your ongoing role. Company Profile My client is one of the largest Managed Service Provides in the South of England offering the right candidate an excellent opportunity for growth, promotion and the chance to contribute to the development of the company. They provide state of the art technical solutions for small and medium sized business (SMEs) providing hardware, software, security and ongoing services to customers in the UK and around the world. General Skills & Experience * Minimum 1 year experience on helpdesk support or similar IT support role (ideally in a commercial environment), beneficial. * Strong customer care and client facing skills. * Good verbal and written communications skills. * Excellent telephone manner. * Organised, focused and rigorous. * Proven problem solving skills. * Able to work in a team environment. * Must have desire and ability to develop new skills on the job. * Strong team focus and ability to work with and without direct supervision. Attitude * Is passionate about Customer Service. * A desire to contribute to a diverse work environment. * Displays an aptitude for working smart as opposed to simply working hard. * Able to work constructively with their colleagues to build success for both our business and our clients. * Mature "can do" attitude in a professional environment. * Sense of humour. Technical Skills - An awareness of: * Domain joined desktop environments - Active Directory, Roaming Profiles, Group Policies. * Microsoft Windows 8 to 10. * Office 2013 - 2019 - especially Outlook. * Office 365 - All features. * PC Hardware troubleshooting and optimisation. * Network Printers. Benefits * Flexible working - on completion of probation the option to work up to 50% of your time remotely. * Contributory pension scheme. * Multi-disciplined training program (provided both on the job and in a classroom environment), offering the chance to obtain industry recognised certifications. * Internal progression opportunities.

Salary £55k+ (negotiable)  Permanent, full time London, Blackfriars   Reporting to senior management, this is a new hands on technical role with global accountability for all production systems. The ideal candidate will possess a broad range of technical experience, be highly motivated and will likely come from a role with similar responsibilities. About us Sensical is a small and growing IT MSP and consultancy based in the City of London.  Our customers are SMEs within financial services and other sectors that value expert advice, system reliability and high-quality support that is a cut above the average. We are a friendly close-knit and supportive team of experts. Role Summary Accountable for availability and performance of IT systems for Sensical and its customers. Technologies: VMware, SANs, Windows & Linux Server + much more. Hands on highly technical role. Monitoring of all IT systems. Developing and executing IT system maintenance plans. Identifying IT system risks and maintain IT system risk log (security, capacity, resilience etc.). Planning and carrying out projects to improve IT systems.   Role Description Reporting to director level and working alongside heads of department for support and project delivery, this highly technical role will have sole responsibility for planning and executing the discovery, documentation, monitoring, ongoing maintenance, and continual improvement of all internal and customer production systems under support. The ideal candidate must be highly organised, possess expert technical knowledge and be able to quickly master complex technical systems, their component parts, and interdependencies. The role will suit a highly motivated individual with a passion for quality and the drive to seek out and own potential issues and opportunities for system improvement. This role has no direct reports but will work closely with existing engineering resources, who can take responsibility for systems as directed. Job Role Ownership of all production infrastructure. Responsible for infrastructure management standards and discovery: Accountable for the creation and refinement of the standards for in-life infrastructure management (including support documentation, monitoring, risk & optimisation identification, backup, patching and maintenance schedules). Accountable for ensuring existing in-life systems meet the infrastructure management standards. Accountable for discovery of new systems and ensuring they meet the infrastructure management standards. Responsible for infrastructure health & maintenance: Accountable for the ongoing health, availability, and performance of all production infrastructure. Accountable for timely maintenance of all production infrastructure, i.e., developing and implementing proactive maintenance tasks and schedules. Accountable for suitable vendor support contracts being in place. Accountable for proactive infrastructure monitoring, backup and DR. Accountable for ongoing identification and prioritisation of infrastructure risks and optimisations. Teamwork: Development and maintenance of a production infrastructure knowledge and skills matrix, identifying gaps for resolution. Clear delegation of infrastructure management responsibilities to engineers in the Support and Delivery departments where appropriate. Support: Responsible for Major Incident Resolution and Root Cause Analysis. Relevant Skills and Experience Experience of directly delivering 3rd and 4th line support of complex systems. Strong analytical and problem-solving skills. Excellent documentation skills and attention to detail. Past experience of documenting complex systems for the purposes of in-life management. Ability to continually and quickly become a technical expert in new systems and vendors. Familiarity with asset management, CMDB and documentation systems. Great team player. Required technologies: Sensical is technology agnostic, however the main technologies in use for which we require expert knowledge are: Windows Server, VMware, iSCSI and FC SANs, Veeam, RDS, Citrix and Microsoft Exchange. The majority of systems are in private cloud but an increasing proportion are in public cloud. Desirable technologies: Networking and Linux Server OS, AWS and Azure / Office 365.

Technical Consultant - Modern Workplace & End User Computing The role of the Technical Consultant is a hands -on technical position within SystemsUp and requires experience and practical knowledge of all forms of modern workplace technologies and solutions for end users. Our key technologies are the extensive Office 365 full collaboration suite and Windows 10 modern workspace solutions and associated technologies such as SCCM, Intune, security. Knowledge of and a commitment to modern public cloud technologies such as Azure is also key. These key areas will develop and grow based on vendor direction and customer requirement.  The Technical Consultant will hold appropriate Microsoft (as well as other vendors) accreditations in relation to pre-sales and have experience and technical skills in the delivery of complex transformational programmes, with previous experience as an SME in one or more technology areas. Flexibility and agility must be a part of their personal skills as well as a proper understanding of correct process and adherence to quality principles, offering any advice and recommendations on improvements that could be made.   Main Duties of the Job: Understanding of a customer’s technical requirements and aspirations in relation to technology; designing and implementing the design of technology solutions for customers and acting as a trusted advisor to our customers. Build excellent documentation, designs, implementation and migration plans using the input of others as required and spelling out clearly our desire to deliver customer outcomes. Play a part in workshops and meetings in a professional and engaging manner with the achievement of mutually desired solution outcomes.   Technical ownership of the design and implementation, including supporting technologies. Maintain a broad understanding of vendor technologies products, an understanding of their architectural principles and, where appropriate, high level solution design skills and pre-sales accreditations in these products. Maintain an in-depth knowledge of industry standards relevant to the role and relevant vendor technology roadmaps. To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufacturers and software vendors. At all times to provide a courteous service and professional approach to customers and to the delivery of allocated tasks as required. Support presales activity as required in support of the Solution Architecture and Sales teams both within SystemsUp but also in support of the wider group (iomart and Cristie Data) such as attending meetings, writing or contributing to proposals, statements of work, contributing to RFP responses, contributing to business case materials and cost models. To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO accreditation levels.                     Technical Consultant: Skills, knowledge and experience: Hand on experience in designing and implementation of a broad range of technology solutions related to the following; modern workplace, hybrid/public/private cloud, networking, storage, security. Experience in contributing to proposals, statements of work, RFP responses, business cases, cost models and leading the review process. Excellent communication skills, both oral and written, enabling the presentation of complex technical solutions. Minimum of 5 years’ relevant experience in a customer facing technology focused organisation. Minimum of 5-8 years’ experience as an SME in one or more relevant technology areas Ability to mentor and team work alongside other technical staff to help develop their skills and role. Team player but with the ability to work unaided. Professional appearance and manners. Positive and constructive attitude in all work-related matters. Strong time management skills and ability to work at pace within a fast-moving environment. Location: London and extended Home Counties. Home based but with travel throughout the UK and occasional overnights      

Network Infrastructure Specialist – Ashford Middx Salary guide is £50-£55K. The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients. Responsibilities - Conduct IT reviews and assessments of client IT infrastructure - Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients - Support the client-facing IT helpdesk by providing hands-on third-line support as necessary - Be a source of knowledge and information to less technically experienced staff - Recommend and draft IT and User Support policies and procedures for the IT Helpdesk - Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them - Assist with the management and development of the IT Support Service - Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests - Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls - Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations. - Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate - Motivate and foster creativity, communication and team working. Ideal Qualifications - MCSE Windows 2008/2012 - Knowledge of working with Azure and Office365 technologies - In-depth knowledge of VMware and Hyper-V virtualisation technologies - In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+ - Extensive daily operational service support leadership experience - Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools Attributes - A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels - Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute - Capable of expressing recommendations under scrutiny and explaining them if challenged - Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations. - Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home. - Able to interact at many levels including CEOs and support technicians and all in between. PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Our client, a successful IT solutions provider to the SME sector, is currently seeking a First Line Helpdesk Technician. The ideal candidate will be engaging with excellent customer service skills and possess the ability to build good working relationships with customers and colleagues. Furthermore, they will demonstrate a good work ethic with a positive attitude and be able to work efficiently under pressure. Working within this fast paced and progressive company, you will primarily be responsible for providing 1st line support on the Helpdesk for technical issues. This will include telephone, email and remote assistance to customers. You will log Helpdesk tickets, update progress, monitor logged tickets against SLA’s and ensure 100% SLA statistics. Your role will involve troubleshooting technical issues for infrastructure customers and where necessary working closely with 2nd line support resources and you line manager. Your role will also involve liaising with third party companies such as HP, Cisco and Microsoft. Other duties include Project Administration within the department and assisting with Pre-Sales enquiries. Suitable candidates must be enthusiastic, eager to learn and will have:- • A-level or equivalent qualifications • Previous work experience in a Helpdesk/1st line support role • Excellent communication skills • The ability to follow processes and pick up new skills easily • A high level of computer literacy with general Desktop/Laptop knowledge • The ability to work in a high pressure, fast paced environment • The ability to translate technical language into user friendly information • A good understanding and awareness of IT terminology • Microsoft Office 2016, 2013 and 2010 knowledge • Microsoft Windows 7 to Windows 10 operating systems knowledge • A real passion and determination to work within the IT industry • Microsoft Windows Server 2012 and 2008 knowledge, HP Hardware, and Microsoft Cloud Services (Office 365, Intune, Sharepoint) are desirable but not essential