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m365 engineer customer success specialist
Infrastructure Technical Engineer
Quilter plc Southampton, Hampshire
Infrastructure Technical EngineerApplylocations: Southamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (17 days left to apply)job requisition id: R5477# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4 Department: Technology Location: Southampton Contract type: Permanent Quilter has a vibrant, diverse, and highly successful IT team which is now looking to employ a Technical Specialist. This role will support transformational change that enables Quilter Technology department to deliver against strategic programmes.Providing infrastructure expertise to deliver detailed analysis of our technical estate whilst developing the steps to modernise and improve efficiency of our services.Quilter is changing the way it delivers IT services to its users; the right candidate must be willing to embrace that change with enthusiasm and energy. The Infrastructure Technical Engineer will: Provide expert-level technical analysis across Microsoft Cloud, Infrastructure, Networking, Security and Automation domains. Build strong relationships with internal teams, partners, SMEs and senior stakeholders to ensure solutions are well-designed, secure and fit for purpose. Lead or support cross-team delivery initiatives, technical assessments and continuous improvement activities. Produce clear documentation including designs, BAU procedures, risk assessments, BIAs, DR plans and technical guidance. Support Quilter's technology transformation initiatives including cloud adoption, infrastructure modernisation and zero-trust security uplift. Champion operational excellence, ensure risks are understood and mitigated, and support problem/incident resolution at an expert level. Share knowledge widely and mentor colleagues, growing capability within Infrastructure & Operations. Act as an ambassador for Technology, modelling Quilter's values.Microsoft 365 & Entra ID Global administration of M365 across complex multi-tenant environments. Purview, including DLP, AIP, sensitivity labels and classification frameworks. Intune for deployment and management of end point devices. Microsoft Teams including Phone System configuration, PSTN, voice routing and cross-tenant collaboration. Exchange Online configuration including hybrid setups, migrations, mail hygiene (DMARC/DKIM/SPF). Entra ID configuration including Conditional Access, App Registrations, Enterprise Apps, B2B, app proxies.Microsoft Azure & Cloud Services Azure IaaS deployments, networking (VNets, subnets, NSGs, VPN Gateway), Azure Sentinel (SIEM) and Azure Backup. Architecting secure multi-VLAN cloud/on-prem hybrid infrastructures. Strong understanding of identity, security and cloud governance patterns. Information Security Vulnerability management awareness including penetration testing engagement and remediation. Endpoint security: Defender for Endpoint.Backup & Resilience Disaster Recovery planning including BIAs, DR testing execution and documentation. Rubrik cloud protection.Automation, Scripting & Databases PowerShell and Terraform; with a professional automation first mindset.# About You The ideal candidate will have demonstrable experience equivalent to: Operating as a senior/lead infrastructure engineer supporting end-to-end IT estates across cloud, on-prem and hybrid models. Working with technical SME's specialising in applications and infrastructure; servers, networks, data, storage, middleware and telephony. Managing full infrastructure stacks including servers, storage, networking, security, M365, monitoring and BAU operations. Proven track record of supporting the delivery of technical change covering implementation of new services, IT transformation, remediation, integration or migrations with an automation mindset. Working in regulated environments and contributing to audits, due diligence and InfoSec governance. Knowledge of frameworks such as ITIL and the Development Lifecycle. Providing technical leadership, mentoring junior engineers and shaping departmental capability. Delivering excellent communication - simplifying technical complexity for a broad business audience.Behavioural Competencies Excellent communication, stakeholder management and influencing skills demonstrating the ability to translate technical and complex challenges into clearly written proposals for senior stakeholders. Calm, structured and analytical under pressure; able to guide others through incidents and complex change. Passion for modernisation, research and continuous improvement. Commitment to knowledge-sharing and raising team capability. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. About UsWe create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. Flexible WorkingWe believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more. Our promise to youWe are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process . click apply for full job details
16/07/2026
Full time
Infrastructure Technical EngineerApplylocations: Southamptontime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (17 days left to apply)job requisition id: R5477# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level: 4 Department: Technology Location: Southampton Contract type: Permanent Quilter has a vibrant, diverse, and highly successful IT team which is now looking to employ a Technical Specialist. This role will support transformational change that enables Quilter Technology department to deliver against strategic programmes.Providing infrastructure expertise to deliver detailed analysis of our technical estate whilst developing the steps to modernise and improve efficiency of our services.Quilter is changing the way it delivers IT services to its users; the right candidate must be willing to embrace that change with enthusiasm and energy. The Infrastructure Technical Engineer will: Provide expert-level technical analysis across Microsoft Cloud, Infrastructure, Networking, Security and Automation domains. Build strong relationships with internal teams, partners, SMEs and senior stakeholders to ensure solutions are well-designed, secure and fit for purpose. Lead or support cross-team delivery initiatives, technical assessments and continuous improvement activities. Produce clear documentation including designs, BAU procedures, risk assessments, BIAs, DR plans and technical guidance. Support Quilter's technology transformation initiatives including cloud adoption, infrastructure modernisation and zero-trust security uplift. Champion operational excellence, ensure risks are understood and mitigated, and support problem/incident resolution at an expert level. Share knowledge widely and mentor colleagues, growing capability within Infrastructure & Operations. Act as an ambassador for Technology, modelling Quilter's values.Microsoft 365 & Entra ID Global administration of M365 across complex multi-tenant environments. Purview, including DLP, AIP, sensitivity labels and classification frameworks. Intune for deployment and management of end point devices. Microsoft Teams including Phone System configuration, PSTN, voice routing and cross-tenant collaboration. Exchange Online configuration including hybrid setups, migrations, mail hygiene (DMARC/DKIM/SPF). Entra ID configuration including Conditional Access, App Registrations, Enterprise Apps, B2B, app proxies.Microsoft Azure & Cloud Services Azure IaaS deployments, networking (VNets, subnets, NSGs, VPN Gateway), Azure Sentinel (SIEM) and Azure Backup. Architecting secure multi-VLAN cloud/on-prem hybrid infrastructures. Strong understanding of identity, security and cloud governance patterns. Information Security Vulnerability management awareness including penetration testing engagement and remediation. Endpoint security: Defender for Endpoint.Backup & Resilience Disaster Recovery planning including BIAs, DR testing execution and documentation. Rubrik cloud protection.Automation, Scripting & Databases PowerShell and Terraform; with a professional automation first mindset.# About You The ideal candidate will have demonstrable experience equivalent to: Operating as a senior/lead infrastructure engineer supporting end-to-end IT estates across cloud, on-prem and hybrid models. Working with technical SME's specialising in applications and infrastructure; servers, networks, data, storage, middleware and telephony. Managing full infrastructure stacks including servers, storage, networking, security, M365, monitoring and BAU operations. Proven track record of supporting the delivery of technical change covering implementation of new services, IT transformation, remediation, integration or migrations with an automation mindset. Working in regulated environments and contributing to audits, due diligence and InfoSec governance. Knowledge of frameworks such as ITIL and the Development Lifecycle. Providing technical leadership, mentoring junior engineers and shaping departmental capability. Delivering excellent communication - simplifying technical complexity for a broad business audience.Behavioural Competencies Excellent communication, stakeholder management and influencing skills demonstrating the ability to translate technical and complex challenges into clearly written proposals for senior stakeholders. Calm, structured and analytical under pressure; able to guide others through incidents and complex change. Passion for modernisation, research and continuous improvement. Commitment to knowledge-sharing and raising team capability. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction. About UsWe create brighter financial futures for every generation.We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that's happening in the world today, our role in society has never been more meaningful.Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. Flexible WorkingWe believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs. Please contact us to learn more. Our promise to youWe are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process . click apply for full job details
Hastings Direct
Principal Security Engineer
Hastings Direct Leicester, Leicestershire
Principal Security Engineer page is loaded Principal Security Engineerlocations: Bexhill: Leicestertime type: Full timeposted on: Posted Todayjob requisition id: We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We've nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Job Details Promote a culture where we re-use more which allows us to optimise workflow efficiency and reduce duplication. Guide and coach teams on good security engineering practices and process improvements, helping to build capability and maturity across the organisation. Supports the team in delivering outcomes efficiently, by reducing manual execution. Ensure fast, reliable feedback loops are in place to enable fail-fast delivery and continuous improvement. Define and implement best practices and controls, ensuring adherence and enabling early detection of issues. Drive engagement and collaboration across Scrum Teams and the CIO community, leading the definition and adoption of best practices to enable faster, secure and more reliable delivery. Skills we would love you to have Extensive practical experience in IT Security working in an agile environment. Transformational leadership skills being able to influence decision making and implement new processes and procedures in support of the company's vision. Excellent mentoring skills to support direct reports in their ongoing development Proven experience in designing, implementing, and securing cloud environments, with a strong emphasis on Microsoft Azure services. In-depth knowledge of cloud security best practices, network security, identity and access management, encryption, and secure coding principles. Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions. Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams. Track record of successfully designing, building, and deploying scalable, secure, and highly available security infrastructures using Azure. Strong proficiency in leveraging data and advanced analytics to drive decision-making and continuously enhance security solutions. Tools & Technologies: Proficient knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane Expert knowledge using Cloud Technologies Strong understanding of regulatory compliance requirements (e.g. GDPR, ISO 27001, NIST) and experience implementing security controls to meet those requirements. Hands-on experience with Azure Kubernetes Service (AKS) and microservices architecture. Familiarity with DevSecOps methodologies and tools, enabling the seamless integration of security into the development process. Proficiency in Microsoft Defender security assessment tools, vulnerability scanning tools, and SIEM platforms. In-depth understanding of the Microsoft ecosystem, including hands-on experience with Firewalls, IDS/IPS, Load Balancers, Applications Gateways, Proxies, M365, EDR, KQL. Expertise in utilizing Azure DevOps to drive efficient and collaborative development processes, including the development of security solutions and updates in code. Unfortunately, we are unable to progress with candidates that require sponsorship at this time What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also
11/07/2026
Full time
Principal Security Engineer page is loaded Principal Security Engineerlocations: Bexhill: Leicestertime type: Full timeposted on: Posted Todayjob requisition id: We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We've nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Job Details Promote a culture where we re-use more which allows us to optimise workflow efficiency and reduce duplication. Guide and coach teams on good security engineering practices and process improvements, helping to build capability and maturity across the organisation. Supports the team in delivering outcomes efficiently, by reducing manual execution. Ensure fast, reliable feedback loops are in place to enable fail-fast delivery and continuous improvement. Define and implement best practices and controls, ensuring adherence and enabling early detection of issues. Drive engagement and collaboration across Scrum Teams and the CIO community, leading the definition and adoption of best practices to enable faster, secure and more reliable delivery. Skills we would love you to have Extensive practical experience in IT Security working in an agile environment. Transformational leadership skills being able to influence decision making and implement new processes and procedures in support of the company's vision. Excellent mentoring skills to support direct reports in their ongoing development Proven experience in designing, implementing, and securing cloud environments, with a strong emphasis on Microsoft Azure services. In-depth knowledge of cloud security best practices, network security, identity and access management, encryption, and secure coding principles. Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions. Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams. Track record of successfully designing, building, and deploying scalable, secure, and highly available security infrastructures using Azure. Strong proficiency in leveraging data and advanced analytics to drive decision-making and continuously enhance security solutions. Tools & Technologies: Proficient knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane Expert knowledge using Cloud Technologies Strong understanding of regulatory compliance requirements (e.g. GDPR, ISO 27001, NIST) and experience implementing security controls to meet those requirements. Hands-on experience with Azure Kubernetes Service (AKS) and microservices architecture. Familiarity with DevSecOps methodologies and tools, enabling the seamless integration of security into the development process. Proficiency in Microsoft Defender security assessment tools, vulnerability scanning tools, and SIEM platforms. In-depth understanding of the Microsoft ecosystem, including hands-on experience with Firewalls, IDS/IPS, Load Balancers, Applications Gateways, Proxies, M365, EDR, KQL. Expertise in utilizing Azure DevOps to drive efficient and collaborative development processes, including the development of security solutions and updates in code. Unfortunately, we are unable to progress with candidates that require sponsorship at this time What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also
Cactus IT Solutions UK Ltd
IAM Architect (SC Cleared) - Permanent - Taunton, UK
Cactus IT Solutions UK Ltd Taunton, Somerset
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation. This is the most important role. Immediate start We need an established senior architect who can take ownership of architecture across the Identity service. This must be someone with real technical leadership, not a slideware/governance-only architect. They need to guide the team, take accountability and get into the detail when required. Strong enterprise IAM experience is essential. Exposure to SailPoint, Okta, NetIQ/OpenText, Microsoft Entra or similar IAM platforms would be relevant. NetIQ is useful but not a deal-breaker. The candidate must be credible with engineers, architects, data specialists, Service Operations and senior stakeholders. They should be comfortable across schemas, data flows, APIs, microservices, identity life cycle, integrations, platform configuration and live-service supportability. Look for Established senior/lead architect profile Strong enterprise IAM experience Secure government/public sector/regulated experience Technical depth across identity platforms, integrations, schemas and APIs Ability to simplify complex platforms and make pragmatic decisions Credibility with engineers and senior stakeholders
09/07/2026
Full time
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation. This is the most important role. Immediate start We need an established senior architect who can take ownership of architecture across the Identity service. This must be someone with real technical leadership, not a slideware/governance-only architect. They need to guide the team, take accountability and get into the detail when required. Strong enterprise IAM experience is essential. Exposure to SailPoint, Okta, NetIQ/OpenText, Microsoft Entra or similar IAM platforms would be relevant. NetIQ is useful but not a deal-breaker. The candidate must be credible with engineers, architects, data specialists, Service Operations and senior stakeholders. They should be comfortable across schemas, data flows, APIs, microservices, identity life cycle, integrations, platform configuration and live-service supportability. Look for Established senior/lead architect profile Strong enterprise IAM experience Secure government/public sector/regulated experience Technical depth across identity platforms, integrations, schemas and APIs Ability to simplify complex platforms and make pragmatic decisions Credibility with engineers and senior stakeholders
Qualient Technology Solutions UK Limited
Identity Architect
Qualient Technology Solutions UK Limited Corsham, Wiltshire
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation.
09/07/2026
Full time
The role requires someone who can set direction with senior stakeholders, provide clear design authority, and work closely with engineering, data and service teams on detailed technical issues. This includes identity schemas, attributes, data flows, APIs, microservices, integration patterns, workflow behaviour, platform configuration and live-service supportability. The successful candidate will help ensure the platform remains stable, supportable and capable of evolving over time, while reducing avoidable complexity across processes, integrations and technical components. Key Responsibilities Architecture Leadership Own the end-to-end architecture across development, data and service support workstreams. Provide technical direction across identity workflows, life cycle processes, integrations, data flows, platform behaviour and operational supportability. Act as the senior architecture point of contact for delivery teams, service teams, suppliers and customer stakeholders. Maintain architectural coherence across live-service change, backlog delivery, technical debt reduction and roadmap activity. Ensure design decisions are pragmatic, supportable and aligned to business value. Identity Platform Architecture Lead architecture across enterprise identity and access management capabilities. Provide oversight of identity life cycle processes including onboarding, profile changes, role and access changes, recertification, leaver handling, audit and reporting. Understand complex identity integrations across directories, authoritative sources, workflow systems, cloud-hosted services and downstream platforms. Support simplification of identity journeys, data feeds, interfaces and platform components. Identify opportunities to reduce avoidable customisation and use existing platform capability where appropriate. Technical Depth and Design Ownership Understand and challenge detailed identity designs, including schemas, attributes, data models, workflow rules, provisioning logic and integration behaviour. Review APIs, data feeds, directory integrations, microservices, ETL/transformation logic and platform configuration. Work with developers, data specialists, DevOps engineers and service teams to diagnose complex issues and make practical design decisions. Provide architecture support during defect analysis, root-cause investigation, service support and backlog refinement. Move comfortably between architecture diagrams, backlog items, logs, schemas, interface specifications and implementation detail. Identify where existing components should be retained, simplified, consolidated, retired or replaced with simpler patterns. Ensure architectural decisions are technically sound, supportable in live service, and understood by the teams who need to build and run them. Platform Improvement and Roadmap Review existing platform complexity, including interfaces, microservices, custom components and integration patterns. Shape practical options for reducing complexity and improving supportability. Support API-based integration patterns where they reduce complexity and improve resilience. Work with cloud/platform specialists to identify monitoring, resilience, containerisation and operational improvement opportunities. Provide architectural input into future identity patterns, including Microsoft Entra-aligned options where appropriate. Reduce complexity without driving unnecessary re-engineering or business disruption. Service Supportability Work closely with Service Operations, L2/L3 support, Data, Dev and DevOps teams to improve ownership and reduce dependency on specialist intervention. Support the development of runbooks, operational models, support routes and knowledge-transfer material. Ensure the architecture is supportable by BAU, not just deliverable by project teams. Help distinguish between application, data, infrastructure, supplier and service-operation ownership. Support incident and problem analysis where architectural input is required. Essential Experience Strong enterprise identity and access management experience. Proven experience as a lead or senior architect on complex live platforms. Experience working in secure government, public sector or similarly regulated environments. Strong understanding of identity life cycle, access management, workflow, audit, governance and integration patterns. Demonstrable ability to work at detailed technical level across identity schemas, data flows, APIs, microservices, platform configuration and live-service support issues. Experience working across application development, data, infrastructure, service operations and supplier teams. Ability to simplify complex technical landscapes and make pragmatic architecture decisions. Strong stakeholder management and communication skills. Active SC clearance. Desirable Experience Experience with enterprise IAM platforms such as OpenText/NetIQ, SailPoint, Microsoft Entra, ForgeRock, CyberArk, Okta or similar. Microsoft Entra/Azure AD/M365 identity integration experience. AWS-hosted application or platform experience. API gateway, LDAP, directory services, data feeds and enterprise integration experience. Experience with microservices, ETL patterns, workflow engines or complex integration platforms. Experience of service transition, BAU readiness and operational handover. Experience modernising or simplifying Legacy-to-cloud services. Familiarity with secure-by-design principles, auditability and regulated-service operation.
Deputy Data Centre Supervisor
Technimove Ltd
Who are we? At Technimove, we're passionate about transforming the way the world's leading IT service providers manage their data centres. As the market leader in Data Centre Transformations, we deliver high-quality Professional Services and Data Centre Migrations for global clients, from ambitious start-ups to some of the most recognisable names in tech. Our secret weapon? Our TechniPeople, we've built a diverse, supportive, and ambitious team that thrives on collaboration, innovation, and passion. Some of our colleagues have been with us for over a decade, while many others are just starting their journey - but all share the same energy, drive, and love for what we do. Location: Hayes The Role: We are seeking a proactive Deputy Data Centre Supervisor to support the successful delivery of data centre smart-hands and physical engineering engagements to an exceptionally high standard. Working alongside the Site Manager, you will play a key role in coordinating site activities, maintaining health and safety standards, managing contractors, and ensuring project milestones are achieved on time and to the highest quality standards. This is an excellent opportunity for an ambitious infrastructure professional looking to further develop their leadership skills within a growing and dynamic organisation. Key Responsibilities: Support the Site Manager with the day-to-day management of site operations. Act as the senior technical escalation point for complex incidents, infrastructure failures, and customer-impacting issues. Collaborate with Consultancy and Project/Programme Management teams, and/or third parties, to plan, lead, and execute complex data centre installations, migrations, refreshes, and decommissioning activities. Assist with site documentation, reporting, permits, and compliance records. Lead and oversee advanced racking, stacking, structured cabling, patching, remediation, and infrastructure lifecycle activities. Support Sales and Pre-Sales teams by contributing technical insights, validations, and solution designs. Support with site surveys to assess data centre readiness, capacity, risks, and operational constraints. Deputise for the Site Manager when required. Experience: Essential: Advanced experience and knowledge of data centre engineering and supporting infrastructure technologies. Ideally, at least one industry certification, such as CompTIA Server+/Network+, CCNA/P, VMware VCP, Vendor hardware certifications (Dell, Lenovo, NVIDIA, Supermicro), Microsoft fundamentals in Azure and M365, ITIL Foundation. Desirable: Cisco CCNP or Specialist certifications. VMware VCP-DCV. CNet CDCTP / CDCDP or BICSI certification. Advanced AI / HPC vendor certifications (NVIDIA, Dell, Lenovo, Supermicro). AWS, Azure, or GCP administrator or architect certifications. Project management qualifications such as PRINCE2 or PMP. If interested, please apply!
09/07/2026
Full time
Who are we? At Technimove, we're passionate about transforming the way the world's leading IT service providers manage their data centres. As the market leader in Data Centre Transformations, we deliver high-quality Professional Services and Data Centre Migrations for global clients, from ambitious start-ups to some of the most recognisable names in tech. Our secret weapon? Our TechniPeople, we've built a diverse, supportive, and ambitious team that thrives on collaboration, innovation, and passion. Some of our colleagues have been with us for over a decade, while many others are just starting their journey - but all share the same energy, drive, and love for what we do. Location: Hayes The Role: We are seeking a proactive Deputy Data Centre Supervisor to support the successful delivery of data centre smart-hands and physical engineering engagements to an exceptionally high standard. Working alongside the Site Manager, you will play a key role in coordinating site activities, maintaining health and safety standards, managing contractors, and ensuring project milestones are achieved on time and to the highest quality standards. This is an excellent opportunity for an ambitious infrastructure professional looking to further develop their leadership skills within a growing and dynamic organisation. Key Responsibilities: Support the Site Manager with the day-to-day management of site operations. Act as the senior technical escalation point for complex incidents, infrastructure failures, and customer-impacting issues. Collaborate with Consultancy and Project/Programme Management teams, and/or third parties, to plan, lead, and execute complex data centre installations, migrations, refreshes, and decommissioning activities. Assist with site documentation, reporting, permits, and compliance records. Lead and oversee advanced racking, stacking, structured cabling, patching, remediation, and infrastructure lifecycle activities. Support Sales and Pre-Sales teams by contributing technical insights, validations, and solution designs. Support with site surveys to assess data centre readiness, capacity, risks, and operational constraints. Deputise for the Site Manager when required. Experience: Essential: Advanced experience and knowledge of data centre engineering and supporting infrastructure technologies. Ideally, at least one industry certification, such as CompTIA Server+/Network+, CCNA/P, VMware VCP, Vendor hardware certifications (Dell, Lenovo, NVIDIA, Supermicro), Microsoft fundamentals in Azure and M365, ITIL Foundation. Desirable: Cisco CCNP or Specialist certifications. VMware VCP-DCV. CNet CDCTP / CDCDP or BICSI certification. Advanced AI / HPC vendor certifications (NVIDIA, Dell, Lenovo, Supermicro). AWS, Azure, or GCP administrator or architect certifications. Project management qualifications such as PRINCE2 or PMP. If interested, please apply!
Senior 3rd-Line IT Engineer: Azure, M365 & Hybrid Infra
Apogee Maidstone, Kent
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards , improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands-on experience with Microsoft 365 and Azure Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+) , including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper-V or VMware Strong understanding of networking fundamentals , including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, includingfinancial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted byContxt, you agree thatContxtmay process your name, email, LinkedIn, and any text you type or speakfor recruitment purposes. A secure third-party service may convert speech to text and text to speechas part of delivering the AI experience. Your data is stored in Ireland and the USwith GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please . For more information please refer toprivacy policy
04/07/2026
Full time
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards , improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands-on experience with Microsoft 365 and Azure Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+) , including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper-V or VMware Strong understanding of networking fundamentals , including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, includingfinancial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted byContxt, you agree thatContxtmay process your name, email, LinkedIn, and any text you type or speakfor recruitment purposes. A secure third-party service may convert speech to text and text to speechas part of delivering the AI experience. Your data is stored in Ireland and the USwith GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please . For more information please refer toprivacy policy
Senior Architect - Email & Collaboration Security
Mimecast Limited
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
27/06/2026
Full time
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Senior Architect - Email & Collaboration Security
Mimecast Services Ltd
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role ExistsThe Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI augmented threats, sprawling collaboration surfaces, multi cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI First Ways of Working Mimecast is an AI first engineering organisation and this is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data contract stability, and evaluation coverage for AI driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. ECS Domain Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution SpaceThe role engages at the problem framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product ArtefactsThe durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural ContextEngineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without BlockingGovernance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit EconomicsInfrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every AltitudeA one page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs to be done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self Direction and Strategic Initiative A proactive self starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud native security SaaS What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers: a small, high trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Equal Opportunity Employer Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
27/06/2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role ExistsThe Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI augmented threats, sprawling collaboration surfaces, multi cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI First Ways of Working Mimecast is an AI first engineering organisation and this is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data contract stability, and evaluation coverage for AI driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. ECS Domain Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution SpaceThe role engages at the problem framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product ArtefactsThe durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural ContextEngineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without BlockingGovernance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit EconomicsInfrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every AltitudeA one page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs to be done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self Direction and Strategic Initiative A proactive self starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud native security SaaS What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers: a small, high trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Equal Opportunity Employer Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Informed Recruitment
Senior Integration Engineer
Informed Recruitment Reading, Oxfordshire
Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration Consultant. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/or similar) or ERP iPaaS solutions (Such as Oracle Integration Cloud, M365 PowerAutomate, SAP Integration Suite, Infor ION, IFS Connect, Workday Integration Cloud, Epicor Integration Cloud, and/or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in a fast-paced environment, in collaborating with like-minded people, and in delivering an excellent customer experience. This is a predominantly home-based opportunity, with ad-hoc travel to customer sites and for internal meetings. The role can be offered flexibly with permanent and fixed term salaried contract solutions available to suit. If you would like the opportunity to collaborate directly with bona-fide industry experts in integration and automation, to gain further exposure to enterprise level projects and best practice, to work in a supportive, mentored, and growth-orientated environment, and work in a varied role offering autonomy, then please apply without delay for immediate interview consideration. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
07/10/2025
Full time
Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration Consultant. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/or similar) or ERP iPaaS solutions (Such as Oracle Integration Cloud, M365 PowerAutomate, SAP Integration Suite, Infor ION, IFS Connect, Workday Integration Cloud, Epicor Integration Cloud, and/or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in a fast-paced environment, in collaborating with like-minded people, and in delivering an excellent customer experience. This is a predominantly home-based opportunity, with ad-hoc travel to customer sites and for internal meetings. The role can be offered flexibly with permanent and fixed term salaried contract solutions available to suit. If you would like the opportunity to collaborate directly with bona-fide industry experts in integration and automation, to gain further exposure to enterprise level projects and best practice, to work in a supportive, mentored, and growth-orientated environment, and work in a varied role offering autonomy, then please apply without delay for immediate interview consideration. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Informed Recruitment
Senior Integration Engineer
Informed Recruitment Manchester, Lancashire
Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-today bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration Consultant. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/or similar) or ERP iPaaS solutions (Such as Oracle Integration Cloud, M365 PowerAutomate, SAP Integration Suite, Infor ION, IFS Connect, Workday Integration Cloud, Epicor Integration Cloud, Salesforce Mulesoft AnyPoint and/or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in a fast-paced environment, in collaborating with like-minded people, and in delivering an excellent customer experience. This is a predominantly home-based opportunity, with ad hoc travel to customer sites and for internal meetings. The role can be offered flexibly with permanent and fixed term salaried contract solutions available to suit. If you would like the opportunity to collaborate directly with bona-fide industry experts in integration and automation, to gain further exposure to enterprise level projects and best practice, to work in a supportive, mentored, and growth-orientated environment, and work in a varied role offering autonomy, then please apply without delay for immediate interview consideration. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
06/10/2025
Full time
Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work directly with leading industry experts in a consultancy environment and level up your career progression. The purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-today bases you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration Consultant. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/or similar) or ERP iPaaS solutions (Such as Oracle Integration Cloud, M365 PowerAutomate, SAP Integration Suite, Infor ION, IFS Connect, Workday Integration Cloud, Epicor Integration Cloud, Salesforce Mulesoft AnyPoint and/or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. Desirable eCommerce industry experience/configuring connectors with the likes of Shopify or similar As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in a fast-paced environment, in collaborating with like-minded people, and in delivering an excellent customer experience. This is a predominantly home-based opportunity, with ad hoc travel to customer sites and for internal meetings. The role can be offered flexibly with permanent and fixed term salaried contract solutions available to suit. If you would like the opportunity to collaborate directly with bona-fide industry experts in integration and automation, to gain further exposure to enterprise level projects and best practice, to work in a supportive, mentored, and growth-orientated environment, and work in a varied role offering autonomy, then please apply without delay for immediate interview consideration. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Certus Sales Limited
M365 Technical Engineer - Microsoft 365, Office 365, Teams, Power Platform
Certus Sales Limited
M365 Technical Engineer - M icrosoft 365, Office 365, Teams, Power Platform Surrey/Hybrid 40-45k Base + Bonus + Great Benefits Our firmly established, award-winning and highly regarded MSP client requires two M365 Technical Engineers with strong knowledge in supporting the entire M365 suite. This amazing company has doubled in size in the last 2 years and the growth trend is set to continue over the next 3-5 years. Currently supporting the 2nd Line, they are looking for this role to progress to a 3rd Line position in the next 12-24 months depending on experience. This presents an amazing growth and development opportunity for the right candidate. As an M365 Technical Engineer, you will: Provide 2nd line application support on M365/O365 technologies which include Exchange, SharePoint Online (and OneDrive for Business), Teams, Power Platform, Microsoft Dynamics, to Bytes Microsoft cloud customers Manage day-to-day prioritisation and management of open support requests working from the Service Desk tool Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve issues Ask customers targeted questions to quickly understand the root of the problem Talk clients through a series of actions, either via phone, email, or chat, until they have solved a technical issue Escalate unresolved issues to appropriate internal teams or managers To be successful in this role, you will have the following qualifications, experience, and traits: Exchange online including management in PowerShell Scripting Compliance Centre, which includes having knowledge of Retention Policy, Tagging, DLP, etc. SharePoint administration M365 Licenses Configuration and understanding the difference. Understanding PowerBi Platform Office 365 Admin Management - Understand how to control, Manage, etc. The successful Cloud Consultant can expect a negotiable package circa 40-45k with bonuses and an additional and overly generous benefits package. The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and APAC.
23/09/2022
M365 Technical Engineer - M icrosoft 365, Office 365, Teams, Power Platform Surrey/Hybrid 40-45k Base + Bonus + Great Benefits Our firmly established, award-winning and highly regarded MSP client requires two M365 Technical Engineers with strong knowledge in supporting the entire M365 suite. This amazing company has doubled in size in the last 2 years and the growth trend is set to continue over the next 3-5 years. Currently supporting the 2nd Line, they are looking for this role to progress to a 3rd Line position in the next 12-24 months depending on experience. This presents an amazing growth and development opportunity for the right candidate. As an M365 Technical Engineer, you will: Provide 2nd line application support on M365/O365 technologies which include Exchange, SharePoint Online (and OneDrive for Business), Teams, Power Platform, Microsoft Dynamics, to Bytes Microsoft cloud customers Manage day-to-day prioritisation and management of open support requests working from the Service Desk tool Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve issues Ask customers targeted questions to quickly understand the root of the problem Talk clients through a series of actions, either via phone, email, or chat, until they have solved a technical issue Escalate unresolved issues to appropriate internal teams or managers To be successful in this role, you will have the following qualifications, experience, and traits: Exchange online including management in PowerShell Scripting Compliance Centre, which includes having knowledge of Retention Policy, Tagging, DLP, etc. SharePoint administration M365 Licenses Configuration and understanding the difference. Understanding PowerBi Platform Office 365 Admin Management - Understand how to control, Manage, etc. The successful Cloud Consultant can expect a negotiable package circa 40-45k with bonuses and an additional and overly generous benefits package. The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and APAC.

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