International Technical Support & Training Manager# International Technical Support & Training ManagerPORTSMOUTH, Hampshire PO3 5QD OverviewSalary Range£50,000.00 - £60,000.00 Salary/yearPosition TypeFull Time Description Join Us as an International Technical Support & Training Manager at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here.As an International Technical Support & Training Manager , you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success.Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands-on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you. What You'll Do• Serve as the lead international technical support expert for Potter and Safe Signal products. • Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels. • Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution. • Manage technical escalations and international RMA processes in collaboration with engineering and product teams. • Develop and deliver international technical training programs, webinars, workshops, and certification courses. • Create and maintain technical training materials, presentations, manuals, and digital learning resources. • Deliver classroom, hands-on, and on-site training at our Portsmouth facilities and international customer locations. • Support and mentor regional technical teams and trainers to ensure consistent global technical support standards. • Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions. • Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits. • Support sales and business development teams through technical presentations, demonstrations, and customer engagement. • Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide. • Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives. • Maintain knowledge of international industry standards, regulations, and emerging technologies. • Take on additional responsibilities as needed to support business objectives and team success. Qualifications What You Bring Experience That Drives Success Extensive experience within the fire alarm, suppression, or life safety systems industry. Strong technical knowledge of: + Releasing panels + Suppression systems + Fire alarm interfaces + System commissioning and troubleshooting Proven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles. Experience delivering technical training to engineers, distributors, and customers. Experience developing structured technical training programs or certification programs. Strong presentation, communication, and public speaking skills. Ability to explain complex technical concepts clearly and confidently to diverse audiences. Strong problem-solving and diagnostic capabilities. Comfortable working internationally across multiple regions and cultures. Willingness to travel internationally on a regular basis. Key Strengths & Skills Experience with nitrogen generation or corrosion prevention systems. Experience supporting international distribution networks and technical partner. Knowledge of international fire protection standards and suppression applications. Experience leading webinar programs and digital technical education initiatives. Previous leadership or senior technical management experience. Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager. Recognized technical expert with a hands-on, solutions-focused approach. Passion for customer education and technical excellence. Strong leadership, mentoring, and relationship-building skills. Professional, confident, and customer-focused communication style. Highly organized with the ability to manage multiple international initiatives simultaneously. Commercial awareness with the ability to support business growth through technical leadership and customer engagement. Ability to work effectively in cross-cultural international environments. Proficiency in Microsoft Office Suite. Our Culture We build strong relationships-with teammates, partners, and customers We take pride in knowing every product we build serves the purpose of protecting lives We listen actively, coach frequently, and own our results We foster innovation, value curiosity, and believe that experimentation is part of growth We create a welcoming and inclusive space where everyone belongs We take ownership of our work-quality and safety are at the core of what we do Benefits That Matter Employee Ownership Program - You're not just an employee-you're an owner. We share success together. 401(k) with company match Generous paid time off and holidays Continuous learning and development opportunities Financial Wellness programs including complimentary Certified Financial Planner sessions Recognition programs that celebrate individual and team wins A mission-driven team that supports life-saving outcomes, every day LocationThis is a full-time position, on-site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules. Ready to Apply?Ready to make a real impact? If you're driven, curious, and excited to grow with a team that's changing the world-and where you're not just an employee but an owner-we want you on board!Join us, and let's create safer environments together-making a global difference you'll be proud to own.
20/07/2026
Full time
International Technical Support & Training Manager# International Technical Support & Training ManagerPORTSMOUTH, Hampshire PO3 5QD OverviewSalary Range£50,000.00 - £60,000.00 Salary/yearPosition TypeFull Time Description Join Us as an International Technical Support & Training Manager at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here.As an International Technical Support & Training Manager , you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success.Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands-on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you. What You'll Do• Serve as the lead international technical support expert for Potter and Safe Signal products. • Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels. • Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution. • Manage technical escalations and international RMA processes in collaboration with engineering and product teams. • Develop and deliver international technical training programs, webinars, workshops, and certification courses. • Create and maintain technical training materials, presentations, manuals, and digital learning resources. • Deliver classroom, hands-on, and on-site training at our Portsmouth facilities and international customer locations. • Support and mentor regional technical teams and trainers to ensure consistent global technical support standards. • Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions. • Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits. • Support sales and business development teams through technical presentations, demonstrations, and customer engagement. • Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide. • Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives. • Maintain knowledge of international industry standards, regulations, and emerging technologies. • Take on additional responsibilities as needed to support business objectives and team success. Qualifications What You Bring Experience That Drives Success Extensive experience within the fire alarm, suppression, or life safety systems industry. Strong technical knowledge of: + Releasing panels + Suppression systems + Fire alarm interfaces + System commissioning and troubleshooting Proven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles. Experience delivering technical training to engineers, distributors, and customers. Experience developing structured technical training programs or certification programs. Strong presentation, communication, and public speaking skills. Ability to explain complex technical concepts clearly and confidently to diverse audiences. Strong problem-solving and diagnostic capabilities. Comfortable working internationally across multiple regions and cultures. Willingness to travel internationally on a regular basis. Key Strengths & Skills Experience with nitrogen generation or corrosion prevention systems. Experience supporting international distribution networks and technical partner. Knowledge of international fire protection standards and suppression applications. Experience leading webinar programs and digital technical education initiatives. Previous leadership or senior technical management experience. Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager. Recognized technical expert with a hands-on, solutions-focused approach. Passion for customer education and technical excellence. Strong leadership, mentoring, and relationship-building skills. Professional, confident, and customer-focused communication style. Highly organized with the ability to manage multiple international initiatives simultaneously. Commercial awareness with the ability to support business growth through technical leadership and customer engagement. Ability to work effectively in cross-cultural international environments. Proficiency in Microsoft Office Suite. Our Culture We build strong relationships-with teammates, partners, and customers We take pride in knowing every product we build serves the purpose of protecting lives We listen actively, coach frequently, and own our results We foster innovation, value curiosity, and believe that experimentation is part of growth We create a welcoming and inclusive space where everyone belongs We take ownership of our work-quality and safety are at the core of what we do Benefits That Matter Employee Ownership Program - You're not just an employee-you're an owner. We share success together. 401(k) with company match Generous paid time off and holidays Continuous learning and development opportunities Financial Wellness programs including complimentary Certified Financial Planner sessions Recognition programs that celebrate individual and team wins A mission-driven team that supports life-saving outcomes, every day LocationThis is a full-time position, on-site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules. Ready to Apply?Ready to make a real impact? If you're driven, curious, and excited to grow with a team that's changing the world-and where you're not just an employee but an owner-we want you on board!Join us, and let's create safer environments together-making a global difference you'll be proud to own.
Delivery Manager - Adult Skills General informationJob Posting TitleDelivery Manager - Adult SkillsDateWednesday, June 17, 2026CityNewhamCountryUnited KingdomWorking timeFull-timeClosing Date01-Jul-2026 Description & RequirementsBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Manage a team of Adult Skills Vocational Trainers to deliver high-quality teaching learning and assessment and continuously improve teaching/learning programs across provision.Manage a team to create a high performing and engaged culture. Plan delivery timetables effectively to support trainer caseloads are maintained throughout the academic year to achieve contract KPI's. Please note: This vacancy is subject to contract award. Management: • Manage Trainers against contractual KPIs, attitude or team ethic, in order to ensure maximum performance levels are achieved.• Develop, implement and monitor action plans at Trainer level to remedy performance concerns.• Train/mentor/coach Trainers in methods of delivery to meet the requirements of the curriculum.• Monitor Trainer records are maintained, accurate and up to date.• Ensure that the curriculum provides appropriate stretch and challenge for participants and is pitched at the right level. Planning: • Implement and manage an effective timetable of delivery for trainers both face to face in a classroom and online.• Ensure lessons are planned effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Delivery: • Contribute to the development of curriculum including innovative training models, schemes of work and resources to meet the needs of learners, employers and awarding bodies.• Ensure trainers are delivering to the planned caseload sizes and trainers are completing learners timely.• Trainers deliver outstanding teaching, learning and assessment to learners. Develop resources and bespoke materials to meet the needs of learners and employers.• Promote, and deliver training in accordance with qualification and centre guidelines.• Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes (inc. prevent/safeguarding) are embedded into delivery as required or delivered stand alone as needed.• Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Supporting Learners and Stakeholders: • Undertake regular and meaningful reviews, focus groups, forums with learners, stakeholders to ensure programmes and meeting their needs.• Represent Maximus at employer, stakeholder meetings as required.• Keep knowledge up to date in sector and curriculum specialisms. Staff Development: • Ensure that the CPD of staff in relation to occupational competence required for the delivery of the ASF programmes.• Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Performance Management: • Use data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc with trainers.• Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification.• Trainers are compliant with awarding body requirements. Quality Assurance & Compliance: • Adhere to Ofsted's latest Education Inspection Framework and work towards being 'Outstanding' in all self-assessment/continuous improvement activities, teaching and learning, mock inspection(s) and actual inspection(s).• Work with Skills and Maximus quality teams to ensure policies and procedures are followed by team.• Work with MI and Administrative functions to ensure that paperwork and progress is captured and is robust for audit and inspection requirements.• Observations of IAG, teaching and learning are met in line with company objectives and striving for outstanding working with Curriculum and Quality teams. Key Contacts & Relationships: Internal • Work as a key member of the team• Continuous contact and relations with all operational colleagues• Contact at times with representatives within other MAXIMUS operating divisions e.g. Central Division. External • Employers, agencies and other stakeholders e.g JCPs, Business Networks, Awarding bodies. Qualifications & Experience Essential • Hold a minimum of a Level 4 teaching qualification (CTTLS or equivalent).• Level 3 Award Assessing Vocationally Related Achievement or equivalent.• Delivered Adult skills or apprenticeship contracts.• Where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areaso Englisho Mathso Digitalo Customer Serviceo Business Administrationo Hospitalityo Warehousing & Logistics• English and Maths to at least Functional Skills level 2• Management qualification at least level 3• Experience using on-line learning platforms and portfolios.• Develop curriculum and resources to enhance learner journey. Desirable • Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent• Safeguarding Lead Individual Competencies • Previous experience of managing a team of trainers.• Ability to inspire, motivate, and direct diverse teams towards achieving operational excellence.• IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams• A track record of managing and supporting colleagues and learners face-to-face and remotely.• Proven track record of working with unemployed people on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering)• Ability to plan and organise own workload and meet deadlines.• Self-motivated with a pro-active 'can-do' attitude• Positive attitude, working on solutions and not building barriers.• Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders.• Experience of delivering services to meet contractual and quality standards.• Experience of Ofsted inspections as a support role.• Able to meet and exceed retention and achievement targets for qualifications and progression outcomes.• Ability to manage learner numbers in line with budgets and delivery profiles.• Excellent presentation skills.• Planning training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars)• To work flexibly as required, which may require some working during evenings and weekends.• Undertake any other tasks and responsibilities appropriate to the level of this post• Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Travel Requirements: Ability to travel and work across Barking, Enfield & Newham is (Essential) & Full driving license and vehicle owner (Desirable)
20/07/2026
Full time
Delivery Manager - Adult Skills General informationJob Posting TitleDelivery Manager - Adult SkillsDateWednesday, June 17, 2026CityNewhamCountryUnited KingdomWorking timeFull-timeClosing Date01-Jul-2026 Description & RequirementsBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Manage a team of Adult Skills Vocational Trainers to deliver high-quality teaching learning and assessment and continuously improve teaching/learning programs across provision.Manage a team to create a high performing and engaged culture. Plan delivery timetables effectively to support trainer caseloads are maintained throughout the academic year to achieve contract KPI's. Please note: This vacancy is subject to contract award. Management: • Manage Trainers against contractual KPIs, attitude or team ethic, in order to ensure maximum performance levels are achieved.• Develop, implement and monitor action plans at Trainer level to remedy performance concerns.• Train/mentor/coach Trainers in methods of delivery to meet the requirements of the curriculum.• Monitor Trainer records are maintained, accurate and up to date.• Ensure that the curriculum provides appropriate stretch and challenge for participants and is pitched at the right level. Planning: • Implement and manage an effective timetable of delivery for trainers both face to face in a classroom and online.• Ensure lessons are planned effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Delivery: • Contribute to the development of curriculum including innovative training models, schemes of work and resources to meet the needs of learners, employers and awarding bodies.• Ensure trainers are delivering to the planned caseload sizes and trainers are completing learners timely.• Trainers deliver outstanding teaching, learning and assessment to learners. Develop resources and bespoke materials to meet the needs of learners and employers.• Promote, and deliver training in accordance with qualification and centre guidelines.• Ensure Maths, English, Digital, Soft Skills and PDBA (Personal Development Behaviour & Attitudes) themes (inc. prevent/safeguarding) are embedded into delivery as required or delivered stand alone as needed.• Effective additional support provided to learners with additional learning needs (e.g. SEND, ESOL) Supporting Learners and Stakeholders: • Undertake regular and meaningful reviews, focus groups, forums with learners, stakeholders to ensure programmes and meeting their needs.• Represent Maximus at employer, stakeholder meetings as required.• Keep knowledge up to date in sector and curriculum specialisms. Staff Development: • Ensure that the CPD of staff in relation to occupational competence required for the delivery of the ASF programmes.• Participate in any staff review/performance management processes involving the identifying and meeting of training needs for self and others. Performance Management: • Use data to track learner progress against the ILP and KPIs and address any trends towards shortfalls via one-to-ones, action plans etc with trainers.• Monitor learner's attendance, progression and ensure all forms of teaching, learning and assessment for each element of the qualification is completed enabling candidates to meet the criteria for achievement of the chosen qualification.• Trainers are compliant with awarding body requirements. Quality Assurance & Compliance: • Adhere to Ofsted's latest Education Inspection Framework and work towards being 'Outstanding' in all self-assessment/continuous improvement activities, teaching and learning, mock inspection(s) and actual inspection(s).• Work with Skills and Maximus quality teams to ensure policies and procedures are followed by team.• Work with MI and Administrative functions to ensure that paperwork and progress is captured and is robust for audit and inspection requirements.• Observations of IAG, teaching and learning are met in line with company objectives and striving for outstanding working with Curriculum and Quality teams. Key Contacts & Relationships: Internal • Work as a key member of the team• Continuous contact and relations with all operational colleagues• Contact at times with representatives within other MAXIMUS operating divisions e.g. Central Division. External • Employers, agencies and other stakeholders e.g JCPs, Business Networks, Awarding bodies. Qualifications & Experience Essential • Hold a minimum of a Level 4 teaching qualification (CTTLS or equivalent).• Level 3 Award Assessing Vocationally Related Achievement or equivalent.• Delivered Adult skills or apprenticeship contracts.• Where required, subject-specific qualifications and/or occupational knowledge/experience to support the accredited/non-accredited training (Adult Skills) delivery to 19+ Adults in any or some of the following subject areaso Englisho Mathso Digitalo Customer Serviceo Business Administrationo Hospitalityo Warehousing & Logistics• English and Maths to at least Functional Skills level 2• Management qualification at least level 3• Experience using on-line learning platforms and portfolios.• Develop curriculum and resources to enhance learner journey. Desirable • Level 4 Award in the Quality Assurance of Assessment Process and Practice or equivalent• Safeguarding Lead Individual Competencies • Previous experience of managing a team of trainers.• Ability to inspire, motivate, and direct diverse teams towards achieving operational excellence.• IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams• A track record of managing and supporting colleagues and learners face-to-face and remotely.• Proven track record of working with unemployed people on programmes that facilitate positive outcomes (e.g. sustainable job outcomes, further education, volunteering)• Ability to plan and organise own workload and meet deadlines.• Self-motivated with a pro-active 'can-do' attitude• Positive attitude, working on solutions and not building barriers.• Excellent communication skills and experience of forging strong relationships with Internal & External Stakeholders.• Experience of delivering services to meet contractual and quality standards.• Experience of Ofsted inspections as a support role.• Able to meet and exceed retention and achievement targets for qualifications and progression outcomes.• Ability to manage learner numbers in line with budgets and delivery profiles.• Excellent presentation skills.• Planning training to be delivered face-to-face (at Maximus site or employer/outreach premises) and/or online (e.g. webinars)• To work flexibly as required, which may require some working during evenings and weekends.• Undertake any other tasks and responsibilities appropriate to the level of this post• Comply with all Maximus policies and procedures including all statutory responsibilities; including and not limited to Health & Safety, Safeguarding, Prevent and Diversity, Equity and Inclusion. Travel Requirements: Ability to travel and work across Barking, Enfield & Newham is (Essential) & Full driving license and vehicle owner (Desirable)
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
20/07/2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I-empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Shift Pattern: Early shift 6am - 3pm and late shift 1pm - 10pm We are seeking a dedicated and detail oriented Water Quality Technician to join our team. The successful candidate will be responsible for monitoring and maintaining water quality standards across site attractions, ensuring all pools and rides operate safely and effectively for guests and staff. Key Responsibilities Carry out routine water quality testing, including monitoring and recording pH and chlorine levels. Respond promptly to ride and attraction callouts where water chemistry falls outside of acceptable parameters. Adjust and maintain water quality levels in line with operational and safety standards. Clean and empty strainer baskets to ensure efficient water circulation and filtration. Complete accurate daily water testing records and reports using a handheld PDA device. Assist in identifying and resolving water quality issues to minimise downtime and maintain guest safety. Support the ongoing maintenance and operation of pool plant systems. Skills & Experience Right to work in the UK. Pool Plant Operators Certificate (or equivalent qualification). Previous experience in water testing and water quality monitoring. Basic plumbing knowledge and practical maintenance skills. Strong attention to detail and ability to maintain accurate records. Ability to work independently and respond effectively to operational callouts. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
19/07/2026
Full time
About The Role Microsoft Office Applications Trainer Location: Home based/hybrid - with requirement to deliver from QA centres and client sites Your Role As an expert in your field of end user application training, you will deliver QA and vendor specific innovative, high-quality sessions predominantly across Microsoft 365 core applications, especially Excel, PowerPoint and Copilot. Alongside these, skills in wider M365 apps will be ideal, extending to Microsoft Project, Power BI and SharePoint for a business user audience. Tech agnostic data Literacy, visualisation, storytelling and governance are increasing requests for a wide range of clients. You will empower learners to apply their knowledge effectively in real-world scenarios. You will maintain high satisfaction scores, contribute as a subject matter expert, and collaborate across teams to support shared goals and continuous improvement. In addition to training delivery, you will play a key role in shaping the future of learning by contributing insights to the design and development of cutting edge courses. With strong expertise in Microsoft digital productivity tools, and data foundations, alongside other vendors like Google (Workspace and Gemini) and Adobe (Creative Cloud), you will stay at the forefront of industry trends through ongoing professional development and a passion for education. Key Responsibilities Training Delivery: Deliver high quality and engaging training in line with polices, industry standards and regulatory requirements. Performance & Quality Metrics: Attain a consistent Trainer Satisfaction Score (TSAT) of 92%+ and achieve 'Meeting Expectations' in trainer observations, utilise feedback to improve performance and effectiveness of training, conduct peer observations providing constructive feedback. Subject Matter Expertise: Act as an SME utilising your in-depth knowledge to contribute insights to internal discussions, client programmes and collaborate cross functionally. Communication: Collaborate effectively across teams, maintaining professional proactive communication with internal and external stakeholders. Contribution: Support team objectives and initiatives, demonstrate accountability and reliability showing flexibility to adapt to priorities. Continuous Professional Development: Proactively maintain industry recognised certifications, engage in continued learning to stay up to date with industry trends, emerging tech and best practices. Training Delivery Excellent presentation, facilitation, and coaching skills to effectively deliver content in an engaging and interactive manner virtually and/or in person. Ability to connect with diverse audiences at all levels within an organisation, including technical and non technical professionals. Essential Skills Microsoft 365 Demonstrate strong knowledge and skills in core Microsoft 365 applications (particularly Excel, PowerPoint, Word, Outlook, Teams) to enable effective collaboration, communication, and productivity. Ability to deliver training across all user levels, with advanced proficiency of core M365 apps. Copilot Hands on experience using Microsoft 365 Copilot across core apps (Excel, Word, Teams, Outlook, PowerPoint) and Copilot secure Chat, to enhance digital productivity and efficiency. A strong understanding of prompt engineering and responsible use of AI. Ability to translate AI features and capabilities into practical business applications and keep up to date with rapid feature evolution. Excel Ability to teach all levels of business user topics, from foundational through to advanced features. Knowledge of advanced Excel topics, including: popular functions, data lists, visuals, PivotTables, dynamic array formulas, Power Query basics, dashboard creation, and process automation to support a range of business functions. About Us Wellbeing & Benefits 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays Holiday Buying scheme Medicash plan, Wellhub, Cycle to Work scheme Private Medical Insurance at corporate rates Employee Assistance Programme Employee Discounts Benefit Hub 3 Development days 2 Charity days per year Pension Scheme Early Friday Finish at 4pm Personal Growth Learning and opportunity is at the core of what we do - and that applies to you too! You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world class digital learning content on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. Our People We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Role Purpose:This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them.You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business.Responsibilities:Change Strategy & PlanningDiagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours.Run change impact and readiness assessments; segment audiences and tailor your approach.Define adoption metrics and success criteria - and build them directly into delivery plans.Training & Capability UpliftLead learning needs analysis and design capability pathways that genuinely elevate performance.Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot.Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs.Communications & EngagementCraft simple, sharp narratives that explain the why, what, and how without corporate clutter.Set up demos, pilots, clinics, and user groups; build a movement through your champion networks.Facilitate workshops that cut through indecision and drive alignment.Stakeholder & Leadership EnablementCoach leaders and SMEs so they role model the behaviours and keep feedback loops alive.Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs.Manage resistance with empathy and backbone - escalate risks early, and with clarity.Adoption Analytics & BenefitsTrack leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story.Drive reinforcement and habit building interventions that embed change long after launch.Support benefits realisation and make sure lessons learned actually shape what comes next.Required Skills & Experience:You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick.You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams.You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper.You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia.Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking.Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress.Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions.Prosci/ACMP or similar change certification - because you back instinct with discipline.CIPD L&D or learning design credentials - showing you take capability seriously.Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft.Target KPI'sBehavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down.Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently."Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?"Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions.Benefits:Annual bonus scheme25 days annual leave plus 1 day to celebrate your birthdayVitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)Flexible working through our 'Flexible Advantage' supporting working families & your work/life balancePension Scheme via The Peoples PensionLife insurance (4x Base Salary)Free on-site parking in non-city centre officesCycle to work scheme26 Weeks paid Maternity Leave4 Weeks paid Paternity LeaveBHN Extras - provides discounted gift cards for hundreds of popular retailersElectric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' serviceSabbatical Policy effective at 3 years' serviceProfessional development - paid study leaveMilitary service paid leave (7.5 days per year)Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support2 x Company-wide events every year, in addition to multiple office socials throughout the yearDalcour Maclaren is an equal opportunities employer.
19/07/2026
Full time
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Role Purpose:This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them.You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business.Responsibilities:Change Strategy & PlanningDiagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours.Run change impact and readiness assessments; segment audiences and tailor your approach.Define adoption metrics and success criteria - and build them directly into delivery plans.Training & Capability UpliftLead learning needs analysis and design capability pathways that genuinely elevate performance.Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot.Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs.Communications & EngagementCraft simple, sharp narratives that explain the why, what, and how without corporate clutter.Set up demos, pilots, clinics, and user groups; build a movement through your champion networks.Facilitate workshops that cut through indecision and drive alignment.Stakeholder & Leadership EnablementCoach leaders and SMEs so they role model the behaviours and keep feedback loops alive.Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs.Manage resistance with empathy and backbone - escalate risks early, and with clarity.Adoption Analytics & BenefitsTrack leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story.Drive reinforcement and habit building interventions that embed change long after launch.Support benefits realisation and make sure lessons learned actually shape what comes next.Required Skills & Experience:You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick.You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams.You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper.You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia.Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking.Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress.Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions.Prosci/ACMP or similar change certification - because you back instinct with discipline.CIPD L&D or learning design credentials - showing you take capability seriously.Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft.Target KPI'sBehavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down.Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently."Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?"Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions.Benefits:Annual bonus scheme25 days annual leave plus 1 day to celebrate your birthdayVitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)Flexible working through our 'Flexible Advantage' supporting working families & your work/life balancePension Scheme via The Peoples PensionLife insurance (4x Base Salary)Free on-site parking in non-city centre officesCycle to work scheme26 Weeks paid Maternity Leave4 Weeks paid Paternity LeaveBHN Extras - provides discounted gift cards for hundreds of popular retailersElectric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' serviceSabbatical Policy effective at 3 years' serviceProfessional development - paid study leaveMilitary service paid leave (7.5 days per year)Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support2 x Company-wide events every year, in addition to multiple office socials throughout the yearDalcour Maclaren is an equal opportunities employer.
Lead Learning Specialist - London, UK (hybrid) As a Lead Learning Specialist in our London office, you will work on a variety of projects, ranging from developing Leadership content & on new platform functionalities in partnership with SMEs and the opportunity to deliver online and in person sessions. If you are a self motivated and creative individual who thrives in a fast paced environment, we invite you to apply for this exciting opportunity. Join our team and contribute to the growth and success of our organization by designing and delivering impactful training solutions. You will work with business partners to identify training needs and create instructor led and virtual training using innovative solutions. You will partner with multiple teams to forecast potential contact drivers, plan troubleshooting, and curate a learning experience for our teams that meets them "where they are." You will challenge learners' understanding through relevant activities, author measurable learning objectives, and develop materials that promote transfer, retention, and application. You will work under tight deadlines with minimal supervision in a fast paced, dynamic environment where quality, creativity, and accountability are a tradition. Training will be conducted as most appropriate; in person, in classroom or workshop settings, online or asynchronous. The successful candidate will be responsible for designing and developing coursework, facilitating sessions as well as managing online courses. You will be responsible for: Collaborate with stakeholders: Work closely with project managers, subject matter experts, and other key stakeholders to analyze training needs and create effective learning solutions that align with the organization's objectives. Collaborate with the project teams to ensure completion of the training in accordance with the agreed project plan. Instructional design expertise: Utilize your deep knowledge of instructional design principles and methodologies to design, develop, and deliver engaging and interactive training materials. This includes e learning modules, SME led training as part of the hybrid training approach, and other multimedia resources using AI. Analyse and apply trends and best practices in learning technologies and instructional design. Agile project management: Apply an agile project management approach to ensure timely delivery of training solutions. This includes effectively managing priorities, setting realistic timelines, and adapting to changing project requirements. Content creation: Be creative and seek solutions outside generally used practices. Create and curate content that is visually appealing, user friendly, and effective in meeting the learning objectives. This may involve conducting research, organising information, and writing clear and concise instructional materials. Evaluation and improvement: Assess the effectiveness of training programs through evaluations and feedback mechanisms. Continuously seek opportunities for improvement and make necessary adjustments to enhance the learning experience. Training materials: Drive targeted technical upskilling in support of client digital transformation. Create virtual instructor led training materials such as, but not limited to facilitator and participant materials, slide decks, instructional guides, job aids, etc. Develop instructional videos including scripts, storyboards, and video captures. Online training: Create online interactive training using the Articulate 360 suite (Rise & Storyline experience required) and Adobe Creative Suite. Training delivery: Facilitate virtual instructor led sessions, leveraging technical expertise gained through train the trainer, system hands on practice, and mentoring by Project Lead. You should apply if you have: At least 7 years' experience in a Learning & Development focused role, with 2+ years' experience in graphic or instructional design - Articulate 360 suite (or similar). Bachelor's degree in a relevant field and / or previous work experience. Certified Coach & Experience in Leadership & Talent Development. Ability to facilitate technical workshops in person or virtual in an engaging manner. Excellent oral and written communication skills in English. Understanding of AI, technology and best practices in the e learning field. Ability to effectively convey technical information to non technical colleagues. Experience developing content and supporting Digital Adoption Platforms (DAP), such as WalkMe. Solid knowledge of instructional theory and instructional systems design, including assessment. Ability to thrive in a collaborative environment and to bring an energetic and innovative approach to work. Ability to interact with all levels within the organization. Experience within a corporate environment with global multi site operations is considered an advantage. About Convera Convera is the largest non bank B2B cross border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive monthly gross salary. Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization. A flexible approach to work / hybrid home & office. Generous employee benefits including insurance (health, disability, life) and retirement programs. Paid holidays, time off and leave policies for life events (maternity, paternity, adoption, bereavement, military). Paid leave for volunteering opportunities.
18/07/2026
Full time
Lead Learning Specialist - London, UK (hybrid) As a Lead Learning Specialist in our London office, you will work on a variety of projects, ranging from developing Leadership content & on new platform functionalities in partnership with SMEs and the opportunity to deliver online and in person sessions. If you are a self motivated and creative individual who thrives in a fast paced environment, we invite you to apply for this exciting opportunity. Join our team and contribute to the growth and success of our organization by designing and delivering impactful training solutions. You will work with business partners to identify training needs and create instructor led and virtual training using innovative solutions. You will partner with multiple teams to forecast potential contact drivers, plan troubleshooting, and curate a learning experience for our teams that meets them "where they are." You will challenge learners' understanding through relevant activities, author measurable learning objectives, and develop materials that promote transfer, retention, and application. You will work under tight deadlines with minimal supervision in a fast paced, dynamic environment where quality, creativity, and accountability are a tradition. Training will be conducted as most appropriate; in person, in classroom or workshop settings, online or asynchronous. The successful candidate will be responsible for designing and developing coursework, facilitating sessions as well as managing online courses. You will be responsible for: Collaborate with stakeholders: Work closely with project managers, subject matter experts, and other key stakeholders to analyze training needs and create effective learning solutions that align with the organization's objectives. Collaborate with the project teams to ensure completion of the training in accordance with the agreed project plan. Instructional design expertise: Utilize your deep knowledge of instructional design principles and methodologies to design, develop, and deliver engaging and interactive training materials. This includes e learning modules, SME led training as part of the hybrid training approach, and other multimedia resources using AI. Analyse and apply trends and best practices in learning technologies and instructional design. Agile project management: Apply an agile project management approach to ensure timely delivery of training solutions. This includes effectively managing priorities, setting realistic timelines, and adapting to changing project requirements. Content creation: Be creative and seek solutions outside generally used practices. Create and curate content that is visually appealing, user friendly, and effective in meeting the learning objectives. This may involve conducting research, organising information, and writing clear and concise instructional materials. Evaluation and improvement: Assess the effectiveness of training programs through evaluations and feedback mechanisms. Continuously seek opportunities for improvement and make necessary adjustments to enhance the learning experience. Training materials: Drive targeted technical upskilling in support of client digital transformation. Create virtual instructor led training materials such as, but not limited to facilitator and participant materials, slide decks, instructional guides, job aids, etc. Develop instructional videos including scripts, storyboards, and video captures. Online training: Create online interactive training using the Articulate 360 suite (Rise & Storyline experience required) and Adobe Creative Suite. Training delivery: Facilitate virtual instructor led sessions, leveraging technical expertise gained through train the trainer, system hands on practice, and mentoring by Project Lead. You should apply if you have: At least 7 years' experience in a Learning & Development focused role, with 2+ years' experience in graphic or instructional design - Articulate 360 suite (or similar). Bachelor's degree in a relevant field and / or previous work experience. Certified Coach & Experience in Leadership & Talent Development. Ability to facilitate technical workshops in person or virtual in an engaging manner. Excellent oral and written communication skills in English. Understanding of AI, technology and best practices in the e learning field. Ability to effectively convey technical information to non technical colleagues. Experience developing content and supporting Digital Adoption Platforms (DAP), such as WalkMe. Solid knowledge of instructional theory and instructional systems design, including assessment. Ability to thrive in a collaborative environment and to bring an energetic and innovative approach to work. Ability to interact with all levels within the organization. Experience within a corporate environment with global multi site operations is considered an advantage. About Convera Convera is the largest non bank B2B cross border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth minded, results oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive monthly gross salary. Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization. A flexible approach to work / hybrid home & office. Generous employee benefits including insurance (health, disability, life) and retirement programs. Paid holidays, time off and leave policies for life events (maternity, paternity, adoption, bereavement, military). Paid leave for volunteering opportunities.
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are seeking a highly organised and detail focused Desktop Publisher to join the team at the Volkswagen Group National Learning Centre in Milton Keynes. This role is ideal for someone with strong Adobe InDesign expertise, exceptional proofreading skills and a passion for producing high quality learning materials. You will play a key role in developing, maintaining and publishing branded training content across a range of print and digital formats, supporting learning initiatives for Volkswagen Group brands. Working closely with instructional designers, trainers and subject matter experts, you will ensure all learning materials are professionally designed, accurately formatted and aligned with brand and corporate identity standards. This is an excellent opportunity to join a forward thinking learning and development team supporting one of the world's leading automotive organisations. You'll have the chance to work on a wide range of learning materials, contribute to innovative content solutions and play a vital role in maintaining the high standards of the Volkswagen Group National Learning Centre. Key Responsibilities Develop, maintain and continuously improve branded Adobe InDesign templates in line with corporate identity and brand guidelines. Create, format and publish learning resources for both print and digital delivery. Convert existing content into professionally designed, accessible and engaging learner materials. Collaborate with designers, trainers and stakeholders to interpret requirements and deliver high quality learning assets. Produce new courseware, workbooks, guides and supporting learning resources from concept through to final publication. Quality check all content to ensure accuracy, consistency, formatting and adherence to style guidelines. Manage assigned projects effectively, maintaining workflow, version control and documentation to meet agreed deadlines. Liaise with external print suppliers to ensure high quality production and timely delivery of materials. Support the continuous improvement of publishing processes, templates and content standards. Contribute to digital content development initiatives and support the introduction of new publishing technologies and tools. Work closely with the Technical Design & Content Development Manager to support departmental objectives and deliverables. About You The ideal candidate will combine strong technical publishing capabilities with excellent attention to detail, communication skills and a commitment to quality. Essential Skills and Experience Advanced proficiency in Adobe InDesign and experience using wider Adobe Creative Cloud applications. Proven experience in desktop publishing, template development and document layout design. Exceptional proofreading and editing skills with a high level of accuracy. Excellent command of written English, including spelling, punctuation and grammar. Strong understanding of document formatting, design consistency and brand application. Experience managing multiple projects and competing priorities while maintaining high standards. Strong organisational, communication and collaboration skills. Ability to build effective working relationships with stakeholders across different teams and functions. Self motivated and proactive, with a willingness to learn new tools, technologies and ways of working. High attention to detail and commitment to producing quality outputs. Desirable Skills and Experience Experience working with HTML5 based content or maintaining digital learning materials. Familiarity with In5 or similar tools used to convert InDesign content for digital and online delivery. Knowledge of learning and development environments, training content or educational publishing. Interest in modern design trends, digital publishing and learning technologies. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable If you take pride in creating polished, professional learning materials, have exceptional attention to detail and enjoy transforming content into engaging, brand aligned resources, we'd love to hear from you. Stage 1 Virtual interviews shall take place on Friday 14th August. Successful candidates shall be invited to attend a stage 2 face to face interview on Wednesday 19th August at the National Learning Centre (MK88DF). Salary & Benefits: £26,500. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: VWG National Learning Centre, Wymbush, Milton Keynes. We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change. There will also be times when it may be necessary to work from alternative locations, e.g. VWG facilities and retailers, and other sites as necessary to perform the role. Pre employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK. Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
18/07/2026
Full time
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We are seeking a highly organised and detail focused Desktop Publisher to join the team at the Volkswagen Group National Learning Centre in Milton Keynes. This role is ideal for someone with strong Adobe InDesign expertise, exceptional proofreading skills and a passion for producing high quality learning materials. You will play a key role in developing, maintaining and publishing branded training content across a range of print and digital formats, supporting learning initiatives for Volkswagen Group brands. Working closely with instructional designers, trainers and subject matter experts, you will ensure all learning materials are professionally designed, accurately formatted and aligned with brand and corporate identity standards. This is an excellent opportunity to join a forward thinking learning and development team supporting one of the world's leading automotive organisations. You'll have the chance to work on a wide range of learning materials, contribute to innovative content solutions and play a vital role in maintaining the high standards of the Volkswagen Group National Learning Centre. Key Responsibilities Develop, maintain and continuously improve branded Adobe InDesign templates in line with corporate identity and brand guidelines. Create, format and publish learning resources for both print and digital delivery. Convert existing content into professionally designed, accessible and engaging learner materials. Collaborate with designers, trainers and stakeholders to interpret requirements and deliver high quality learning assets. Produce new courseware, workbooks, guides and supporting learning resources from concept through to final publication. Quality check all content to ensure accuracy, consistency, formatting and adherence to style guidelines. Manage assigned projects effectively, maintaining workflow, version control and documentation to meet agreed deadlines. Liaise with external print suppliers to ensure high quality production and timely delivery of materials. Support the continuous improvement of publishing processes, templates and content standards. Contribute to digital content development initiatives and support the introduction of new publishing technologies and tools. Work closely with the Technical Design & Content Development Manager to support departmental objectives and deliverables. About You The ideal candidate will combine strong technical publishing capabilities with excellent attention to detail, communication skills and a commitment to quality. Essential Skills and Experience Advanced proficiency in Adobe InDesign and experience using wider Adobe Creative Cloud applications. Proven experience in desktop publishing, template development and document layout design. Exceptional proofreading and editing skills with a high level of accuracy. Excellent command of written English, including spelling, punctuation and grammar. Strong understanding of document formatting, design consistency and brand application. Experience managing multiple projects and competing priorities while maintaining high standards. Strong organisational, communication and collaboration skills. Ability to build effective working relationships with stakeholders across different teams and functions. Self motivated and proactive, with a willingness to learn new tools, technologies and ways of working. High attention to detail and commitment to producing quality outputs. Desirable Skills and Experience Experience working with HTML5 based content or maintaining digital learning materials. Familiarity with In5 or similar tools used to convert InDesign content for digital and online delivery. Knowledge of learning and development environments, training content or educational publishing. Interest in modern design trends, digital publishing and learning technologies. Our Calex Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable If you take pride in creating polished, professional learning materials, have exceptional attention to detail and enjoy transforming content into engaging, brand aligned resources, we'd love to hear from you. Stage 1 Virtual interviews shall take place on Friday 14th August. Successful candidates shall be invited to attend a stage 2 face to face interview on Wednesday 19th August at the National Learning Centre (MK88DF). Salary & Benefits: £26,500. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract: Permanent / Full Time Working Hours: Monday to Friday / 40 hours per week Place of Work: VWG National Learning Centre, Wymbush, Milton Keynes. We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change. There will also be times when it may be necessary to work from alternative locations, e.g. VWG facilities and retailers, and other sites as necessary to perform the role. Pre employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment: The successful candidate will be employed by Calex UK. Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Babcock Mission Critical Services España SA.
Lyneham, Wiltshire
Location: Lyneham, Swindon, GB, SN15 4PZ Onsite or Hybrid: OnSite Job Title: Engineering Officer Trainer Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent Role ID: SF74956 Inspire the Next Generation of Defence Engineers At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an Engineering Officer Trainer at MOD Lyneham, near Chippenham, Wiltshire. The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and mark engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Curriculum Training Engineer Quality Assurance Quality Engineer Education Engineering Technology
18/07/2026
Full time
Location: Lyneham, Swindon, GB, SN15 4PZ Onsite or Hybrid: OnSite Job Title: Engineering Officer Trainer Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent Role ID: SF74956 Inspire the Next Generation of Defence Engineers At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an Engineering Officer Trainer at MOD Lyneham, near Chippenham, Wiltshire. The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and mark engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Curriculum Training Engineer Quality Assurance Quality Engineer Education Engineering Technology
Job Title: Engineering Officer Trainer Location: Chippenham, Wiltshire Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and marking engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/07/2026
17/07/2026
Full time
Job Title: Engineering Officer Trainer Location: Chippenham, Wiltshire Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and marking engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/07/2026
Job Title: Engineering Officer Trainer Location: Chippenham, Wiltshire Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and marking engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/07/2026
17/07/2026
Full time
Job Title: Engineering Officer Trainer Location: Chippenham, Wiltshire Compensation: £45,882 - £48,839 Dependent on Experience + Benefits Role Type: Full time / Permanent The role As an Engineering Officer Trainer, you'll help shape the future of Defence by delivering high-quality engineering education and training to military personnel. This is a unique opportunity to combine your engineering expertise with your passion for learning and development, equipping future Defence engineers with the technical knowledge, problem-solving ability and professional skills needed to support critical military operations. Day-to-day you'll be required to: Deliver engineering studies lessons, technical training and academic instruction to military trainees. Develop training materials, lesson plans and blended learning resources to support effective learning. Assess and marking engineering projects, reports, presentations and assignments. Provide feedback, coaching and guidance to help learners achieve their full potential. Support continuous improvement activities, quality assurance processes and training programme development. The role is based onsite at MOD Lyneham, and the set working times are Monday to Friday, 37 hours per week. Essential experience of the Engineering Officer Trainer: Appropriate and relevant engineering knowledge and industry experience. Appropriate academic knowledge and experience within an engineering environment. Experience supporting learning, training, mentoring or development activities. Knowledge of engineering principles across mechanical, electronic, aviation or related disciplines. Proficiency in Microsoft Office applications. Qualifications for the Engineering Officer Trainer: Chartered Engineer status, or currently working towards Chartered Engineer status. Degree in an engineering discipline such as Mechanical Engineering, Electronic Engineering or Aviation Engineering. Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 23/07/2026
IT SYSTEMS TRAINER £40,000 £50,000 Newbury Hybrid Working, Career Development, Digital Transformation Projects The IT Systems Trainer Job An innovative and forward-thinking professional services firm is looking to appoint an IT Systems Trainer to join its growing Technology team. This is far more than a traditional training role. You'll play a key part in helping colleagues embrace technology, improve the way they work and maximise the value of the firm's digital systems. Working closely with the wider Technology team, you'll support new software rollouts, develop engaging learning programmes and help embed a culture of continuous learning across the business. Whether you're delivering classroom sessions, creating digital learning content or providing one-to-one coaching, you'll have the opportunity to make a genuine impact on how technology is adopted throughout the organisation. Key responsibilities include: Designing and delivering engaging training programmes across a range of business-critical IT systems Developing user guides, video tutorials, e-learning content and other learning resources Delivering onboarding and induction training for new employees Supporting software upgrades, new system implementations and digital transformation projects Delivering workshops, virtual training sessions and one-to-one coaching Working closely with stakeholders to identify learning needs and improve user adoption Monitoring the effectiveness of training programmes and continually enhancing learning content Championing technology best practice and encouraging colleagues to embrace new digital solutions This is an excellent opportunity for someone who enjoys helping people develop, thrives in a collaborative environment and wants to play an active role in shaping the future use of technology within a growing business. The IT Systems Trainer Candidate We're looking for an engaging trainer who combines strong technical knowledge with a genuine passion for helping others learn. The successful candidate will have: Previous experience as an IT Systems Trainer, Technology Trainer, Software Trainer or similar Strong knowledge of Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint Experience designing and delivering engaging training using a variety of learning methods Excellent presentation, communication and facilitation skills The ability to explain technical concepts clearly to users with varying levels of technical knowledge Strong organisational skills and the ability to manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary £40,000 £50,000 Hybrid working Career development opportunities Exposure to innovative technology and AI projects Ongoing professional development Opportunity to play a key role in the firm's digital transformation Supportive and collaborative working environment Stay up to date with the latest opportunities from Modus Talent by registering on our website: (url removed) and following us on LinkedIn. Modus Talent is a specialist recruitment consultancy focused on delivering high-quality permanent recruitment solutions across professional and commercial functions. We work closely with businesses to support hires across finance, business support, sales, marketing, operations and leadership roles, partnering with clients on both individual appointments and long-term hiring strategies. Our approach is methodical, consultative and tailored offering more than just CVs. Our services include bespoke recruitment solutions, targeted search and selection, candidate profiling, market insight, and end-to-end recruitment support designed to create lasting placements for both clients and candidates. To find out how Modus Talent can support your next career move or help you secure the right hire for your business, please visit (url removed) or contact our team on (phone number removed) to arrange a confidential conversation.
14/07/2026
Full time
IT SYSTEMS TRAINER £40,000 £50,000 Newbury Hybrid Working, Career Development, Digital Transformation Projects The IT Systems Trainer Job An innovative and forward-thinking professional services firm is looking to appoint an IT Systems Trainer to join its growing Technology team. This is far more than a traditional training role. You'll play a key part in helping colleagues embrace technology, improve the way they work and maximise the value of the firm's digital systems. Working closely with the wider Technology team, you'll support new software rollouts, develop engaging learning programmes and help embed a culture of continuous learning across the business. Whether you're delivering classroom sessions, creating digital learning content or providing one-to-one coaching, you'll have the opportunity to make a genuine impact on how technology is adopted throughout the organisation. Key responsibilities include: Designing and delivering engaging training programmes across a range of business-critical IT systems Developing user guides, video tutorials, e-learning content and other learning resources Delivering onboarding and induction training for new employees Supporting software upgrades, new system implementations and digital transformation projects Delivering workshops, virtual training sessions and one-to-one coaching Working closely with stakeholders to identify learning needs and improve user adoption Monitoring the effectiveness of training programmes and continually enhancing learning content Championing technology best practice and encouraging colleagues to embrace new digital solutions This is an excellent opportunity for someone who enjoys helping people develop, thrives in a collaborative environment and wants to play an active role in shaping the future use of technology within a growing business. The IT Systems Trainer Candidate We're looking for an engaging trainer who combines strong technical knowledge with a genuine passion for helping others learn. The successful candidate will have: Previous experience as an IT Systems Trainer, Technology Trainer, Software Trainer or similar Strong knowledge of Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint Experience designing and delivering engaging training using a variety of learning methods Excellent presentation, communication and facilitation skills The ability to explain technical concepts clearly to users with varying levels of technical knowledge Strong organisational skills and the ability to manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary £40,000 £50,000 Hybrid working Career development opportunities Exposure to innovative technology and AI projects Ongoing professional development Opportunity to play a key role in the firm's digital transformation Supportive and collaborative working environment Stay up to date with the latest opportunities from Modus Talent by registering on our website: (url removed) and following us on LinkedIn. Modus Talent is a specialist recruitment consultancy focused on delivering high-quality permanent recruitment solutions across professional and commercial functions. We work closely with businesses to support hires across finance, business support, sales, marketing, operations and leadership roles, partnering with clients on both individual appointments and long-term hiring strategies. Our approach is methodical, consultative and tailored offering more than just CVs. Our services include bespoke recruitment solutions, targeted search and selection, candidate profiling, market insight, and end-to-end recruitment support designed to create lasting placements for both clients and candidates. To find out how Modus Talent can support your next career move or help you secure the right hire for your business, please visit (url removed) or contact our team on (phone number removed) to arrange a confidential conversation.
Change ManagerApplylocations: Bicestertime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1888At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. Role Purpose: This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them. You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business. Responsibilities: Change Strategy & Planning Diagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours. Run change impact and readiness assessments; segment audiences and tailor your approach. Define adoption metrics and success criteria - and build them directly into delivery plans. Training & Capability Uplift Lead learning needs analysis and design capability pathways that genuinely elevate performance. Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot. Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs. Communications & Engagement Craft simple, sharp narratives that explain the why, what, and how without corporate clutter. Set up demos, pilots, clinics, and user groups; build a movement through your champion networks. Facilitate workshops that cut through indecision and drive alignment. Stakeholder & Leadership Enablement Coach leaders and SMEs so they role model the behaviours and keep feedback loops alive. Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs. Manage resistance with empathy and backbone - escalate risks early, and with clarity. Adoption Analytics & Benefits Track leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story. Drive reinforcement and habit building interventions that embed change long after launch. Support benefits realisation and make sure lessons learned actually shape what comes next. Required Skills & Experience: You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick. You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams. You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper. You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia. Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking. Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress. Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions. Prosci/ACMP or similar change certification - because you back instinct with discipline. CIPD L&D or learning design credentials - showing you take capability seriously. Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft. Target KPI's Behavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down. Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently." Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?" Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions. Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer.
14/07/2026
Full time
Change ManagerApplylocations: Bicestertime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1888At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. Role Purpose: This role sits right where people, process, and innovation collide - and for organisational purposes it lives in our DM Academy. You're here to spark behaviour change and build capability, so our people don't just adopt new tools and ways of working - they own them. You'll fuse structured change management with learning design, behavioural science, and data-driven adoption to make sure innovation doesn't die in a slide deck, but lands, sticks, and delivers visible value across the business. Responsibilities: Change Strategy & Planning Diagnose the gap between how things are and how they need to be; understand blockers, incentives, and what it'll take to shift behaviours. Run change impact and readiness assessments; segment audiences and tailor your approach. Define adoption metrics and success criteria - and build them directly into delivery plans. Training & Capability Uplift Lead learning needs analysis and design capability pathways that genuinely elevate performance. Deliver blended learning that actually works - in-person, virtual, self serve, job aids, microlearning, simulations, the lot. Put measurement at the heart of learning: assessments, skills rubrics, and on the job KPIs. Communications & Engagement Craft simple, sharp narratives that explain the why, what, and how without corporate clutter. Set up demos, pilots, clinics, and user groups; build a movement through your champion networks. Facilitate workshops that cut through indecision and drive alignment. Stakeholder & Leadership Enablement Coach leaders and SMEs so they role model the behaviours and keep feedback loops alive. Partner with Innovation, IT Operations, and People Teams to sync change, release plans, and adoption needs. Manage resistance with empathy and backbone - escalate risks early, and with clarity. Adoption Analytics & Benefits Track leading and lagging indicators - engagement, usage, proficiency, cycle times, error rates - to tell the real story. Drive reinforcement and habit building interventions that embed change long after launch. Support benefits realisation and make sure lessons learned actually shape what comes next. Required Skills & Experience: You've led change in environments where ambiguity is the norm and comfort zones don't exist - tech, digital, transformation, whatever it is, you've taken teams through it and made it stick. You're a standout facilitator and trainer - the kind who can energise a room of sceptical engineers just as easily as a group of non technical teams. You know learning design inside out: adult learning, blended approaches, job aids that actually help people - not corporate wallpaper. You don't just "know" change methodologies and agile delivery; you use them as weapons to cut through noise, blockers, and inertia. Data doesn't scare you. Dashboards, surveys, qualitative chaos - you can turn them into insight and action without blinking. Stakeholder management? You're credible with senior leaders, trusted by frontline teams, and unafraid to challenge anyone who gets in the way of progress. Bonus points if you've got behavioural science instincts (nudges, habit loops), UX sensibilities, and fluency in digital workplace tools like M365, collaboration platforms, automation, or data/AI enabled solutions. Prosci/ACMP or similar change certification - because you back instinct with discipline. CIPD L&D or learning design credentials - showing you take capability seriously. Coaching, facilitation, or agile credentials (ICP ACC, A CSM, etc.) - because trailblazers refine their craft. Target KPI's Behavioural: Shifts in behaviour that you can see, feel, and measure - higher percentages of people doing the right things, faster time to habit, and a noticeable drop in workarounds that slow us down. Learning: Real capability gains - assessment uplift, sharper on the job accuracy, and a shorter runway from "I've learned this" to "I can do this confidently." Adoption: Active usage that doesn't just spike at launch but sustains; deeper feature engagement, repeat usage, and sentiment that moves from "Why are we doing this?" to "Why didn't we do it sooner?" Benefits: Tangible performance gains: faster cycle times, fewer errors, better safety and quality outcomes, and ROI indicators that prove the change delivered more than just good intentions. Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer.
Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition. Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. ABOUT THE ROLE We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands on leadership role with broad accountability - spanning ERP, integrations, data, cyber, end user IT and other business platforms. KEY RESPONSIBILITIES Strategy & Architecture Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate - NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business. Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack. Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used. Create and maintain a company wide data governance strategy. Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision making and customer experience across Finisterre's operations. Lead Finisterre's approach to AI - identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values. Systems & Operations Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality. Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected - covering end user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites. Lead all technology projects end to end - from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business. Monitor system performance and make recommendations to improve the technology infrastructure. Security, Compliance & Governance Own cyber security and data protection as a single accountability - maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture. Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down. Partners & Budget Manage all external technology partners - from the day to day outsourced IT provider through to ERP, middleware and platform vendors - holding each to clear SLAs and delivery standards, and consolidating where the business case is clear. Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility. Team Build and lead a small, high performing technology team - currently two Technology Assistants - mentoring and developing capability in house while keeping the function lean and right sized as the business scales. Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process. WHAT YOU'LL BRING TO FINISTERRE Significant experience in a technology role within a multi channel, consumer or e commerce business. Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good enough is the right answer. Practically fluent in AI - you understand what the tools can and can't do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that's grounded and responsible. Confident communicator with strong interpersonal skills - you listen well, absorb different perspectives and aren't afraid to constructively challenge, earning trust across the business through credibility rather than authority. Hands on ERP experience; NetSuite and Shopify familiarity is a must. A track record of building data infrastructure and working with BI. Solid understanding of cyber security and GDPR. Proven at managing outsourced partners - writing SLAs, running tenders, holding suppliers to account. Commercially sharp and operationally minded - you evaluate technology through a practical lens, ensuring solutions work for the people using them day to day and don't create operational complexity. Entrepreneurial and hands on - you thrive in a lean environment and take ownership. Aligned with Finisterre's values as a B Corp - sustainability and ethics inform how you make vendor and architecture decisions. Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. WHAT YOU'LL RECEIVE FROM FINISTERRE We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall or remotely. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday company wide meeting And so much more! Closing date: We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
12/07/2026
Full time
Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition. Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. ABOUT THE ROLE We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands on leadership role with broad accountability - spanning ERP, integrations, data, cyber, end user IT and other business platforms. KEY RESPONSIBILITIES Strategy & Architecture Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate - NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business. Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack. Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used. Create and maintain a company wide data governance strategy. Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision making and customer experience across Finisterre's operations. Lead Finisterre's approach to AI - identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values. Systems & Operations Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality. Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected - covering end user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites. Lead all technology projects end to end - from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business. Monitor system performance and make recommendations to improve the technology infrastructure. Security, Compliance & Governance Own cyber security and data protection as a single accountability - maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture. Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down. Partners & Budget Manage all external technology partners - from the day to day outsourced IT provider through to ERP, middleware and platform vendors - holding each to clear SLAs and delivery standards, and consolidating where the business case is clear. Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility. Team Build and lead a small, high performing technology team - currently two Technology Assistants - mentoring and developing capability in house while keeping the function lean and right sized as the business scales. Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process. WHAT YOU'LL BRING TO FINISTERRE Significant experience in a technology role within a multi channel, consumer or e commerce business. Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good enough is the right answer. Practically fluent in AI - you understand what the tools can and can't do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that's grounded and responsible. Confident communicator with strong interpersonal skills - you listen well, absorb different perspectives and aren't afraid to constructively challenge, earning trust across the business through credibility rather than authority. Hands on ERP experience; NetSuite and Shopify familiarity is a must. A track record of building data infrastructure and working with BI. Solid understanding of cyber security and GDPR. Proven at managing outsourced partners - writing SLAs, running tenders, holding suppliers to account. Commercially sharp and operationally minded - you evaluate technology through a practical lens, ensuring solutions work for the people using them day to day and don't create operational complexity. Entrepreneurial and hands on - you thrive in a lean environment and take ownership. Aligned with Finisterre's values as a B Corp - sustainability and ethics inform how you make vendor and architecture decisions. Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. WHAT YOU'LL RECEIVE FROM FINISTERRE We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall or remotely. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday company wide meeting And so much more! Closing date: We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Role Overview As a CAFM Technical Specialist, you will be responsible for managing and optimizing our Computer Aided Facilities Management (CAFM) system, MRI's Concept Evolution. Your expertise will ensure the efficient operation of our facilities and enhance overall workplace experience. Key Tasks & Responsibilities System Administration and Configuration Administer and configure the CAFM system, including user access, security settings, and system parameters. Customize workflows, forms, and reports to meet specific facility management needs. Data Management Maintain accurate and up-to-date facility data within the CAFM system. Ensure data integrity, including space allocations, asset inventories, and occupancy information. Integration and Interoperability Collaborate with other systems (such as Building Management Systems, IoT devices, and HR systems) to integrate data and streamline processes. Troubleshoot and resolve integration issues. User Support and Training Provide technical support to end-users, addressing system related inquiries and issues. Conduct training sessions in a train the trainer approach. System Enhancements and Upgrades Evaluate new features and enhancements in CAFM software. Plan and execute system upgrades, ensuring minimal disruption to operations. Reporting and Analytics Generate regular reports on facility utilization, maintenance activities, and space occupancy. Analyse data trends to identify opportunities for process improvement. Compliance and Best Practices Stay informed about industry standards and best practices related to CAFM. Ensure compliance with relevant regulations and guidelines. Vendor Management Collaborate with CAFM software vendors and service providers. Participate in vendor selection, contract negotiations, and ongoing relationship management. Continuous Improvement Proactively identify areas for system optimisation and propose enhancements. Participate in cross functional teams to improve facility management processes. General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill, and diligence when carrying out their duties. Act in good faith and promote the long term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the people reporting into them. Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognising the shared responsibility of minimising negative environmental impacts whenever possible. Qualifications & Skills Necessary Experience working within Facilities Management or equivalent industry, using CAFM products such as MRI's Concept Evolution. Good experience in a range of current technologies and tooling. Highly motivated, driven and with the ability to work with limited supervision but also as part of a team. Ability to plan, manage and execute your own workload. Good interpersonal, communication and presentation skills. Desirable Strong experience of implementing, supporting, and managing databases, data applications and tooling. Experienced in implementing and configuring vertical applications. Higher education qualification preferred, but not essential. Core Expectations Show flexibility in working arrangements to ensure that a high level of service is delivered. Self motivated and able to work effectively in a fast paced environment. Have a positive and focused attitude when dealing with all colleagues. Be able to take personal responsibility. Have a flexible and positive attitude towards work. Be keen to continuously improve own learning and development. Support and embed the UK & Ireland group's corporate values. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
10/07/2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS Award Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role Role Overview As a CAFM Technical Specialist, you will be responsible for managing and optimizing our Computer Aided Facilities Management (CAFM) system, MRI's Concept Evolution. Your expertise will ensure the efficient operation of our facilities and enhance overall workplace experience. Key Tasks & Responsibilities System Administration and Configuration Administer and configure the CAFM system, including user access, security settings, and system parameters. Customize workflows, forms, and reports to meet specific facility management needs. Data Management Maintain accurate and up-to-date facility data within the CAFM system. Ensure data integrity, including space allocations, asset inventories, and occupancy information. Integration and Interoperability Collaborate with other systems (such as Building Management Systems, IoT devices, and HR systems) to integrate data and streamline processes. Troubleshoot and resolve integration issues. User Support and Training Provide technical support to end-users, addressing system related inquiries and issues. Conduct training sessions in a train the trainer approach. System Enhancements and Upgrades Evaluate new features and enhancements in CAFM software. Plan and execute system upgrades, ensuring minimal disruption to operations. Reporting and Analytics Generate regular reports on facility utilization, maintenance activities, and space occupancy. Analyse data trends to identify opportunities for process improvement. Compliance and Best Practices Stay informed about industry standards and best practices related to CAFM. Ensure compliance with relevant regulations and guidelines. Vendor Management Collaborate with CAFM software vendors and service providers. Participate in vendor selection, contract negotiations, and ongoing relationship management. Continuous Improvement Proactively identify areas for system optimisation and propose enhancements. Participate in cross functional teams to improve facility management processes. General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. Exercise independent judgment, reasonable care, skill, and diligence when carrying out their duties. Act in good faith and promote the long term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the people reporting into them. Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognising the shared responsibility of minimising negative environmental impacts whenever possible. Qualifications & Skills Necessary Experience working within Facilities Management or equivalent industry, using CAFM products such as MRI's Concept Evolution. Good experience in a range of current technologies and tooling. Highly motivated, driven and with the ability to work with limited supervision but also as part of a team. Ability to plan, manage and execute your own workload. Good interpersonal, communication and presentation skills. Desirable Strong experience of implementing, supporting, and managing databases, data applications and tooling. Experienced in implementing and configuring vertical applications. Higher education qualification preferred, but not essential. Core Expectations Show flexibility in working arrangements to ensure that a high level of service is delivered. Self motivated and able to work effectively in a fast paced environment. Have a positive and focused attitude when dealing with all colleagues. Be able to take personal responsibility. Have a flexible and positive attitude towards work. Be keen to continuously improve own learning and development. Support and embed the UK & Ireland group's corporate values. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Go back Guy's and St Thomas' NHS Foundation Trust Principal Trainer The closing date is 27 July 2026 These fixed-term positions are available until 28/05/27. Existing employees of KCH and GSTT including RBH may be considered for secondment, subject to line manager approval. We are seeking enthusiastic, engaging and highly motivated Trainers to join our Epic Training Team. As a Principal Trainer, you will support the successful adoption of Epic and other digital systems by delivering high-quality training that enables staff to use them confidently and effectively. You will work closely with clinical, operational and digital teams to improve patient care and operational efficiency. These roles sit within our Inpatients, Outpatients, and Admin & Clerical application areas, with the opportunity to support additional Epic applications and digital projects as required. Epic Principal Trainer certification is an advantage but not mandatory. We welcome applicants with substantial experience delivering training in clinical or IT settings, including learning design, classroom and virtual delivery, workshop facilitation, and supporting learners with varying digital confidence. Candidates without Epic certification will be supported to achieve it in post. All candidates must have passed the Epic Sphinx test prior to interview. As part of our transparent interview process, shortlisted candidates will receive the main interview questions at least three days in advance, with follow-up questions asked during the interview. A presentation will also be required. Main duties of the job The Principal Trainer will lead the analysis, design, delivery, implementation and continuous improvement of high-quality training that supports the successful adoption of Epic and other digital systems across the Trust. Key responsibilities include developing training curricula and learning materials, delivering classroom, virtual and blended learning, assessing user competence, and providing expert advice to staff and stakeholders. Working closely with clinical, operational and digital teams, the post holder will ensure training reflects system developments, organisational priorities and evolving service needs. The role also contributes to training strategy, quality assurance, workflow design, system testing, change management, go-live support, optimisation activities and the successful delivery of large-scale digital transformation programmes. The post holder will provide leadership and support to trainers, maintain training standards and learning records, oversee training environments, use data and feedback to drive continuous improvement, and act as a senior subject matter expert promoting best practice in digital adoption and system use. For a full list of duties and responsibilities, please refer to the Job Description. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London. Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC (KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. Job responsibilities Lead the design, delivery and continuous improvement of high-quality training programmes for the Trust's Electronic Health Record (EHR) and other digital systems. Deliver engaging training sessions, workshops and one-to-one support to a wide range of staff, adapting approaches to meet diverse learning needs. Develop and maintain user-focused training materials, ensuring they remain accurate, up to date and aligned with system and service changes. Provide expert advice and support to users, promoting safe, effective and consistent use of digital systems. Lead on learner assessment, training evaluation and quality assurance, using feedback and performance data to drive continuous improvement. Coordinate training delivery across multiple sites, supporting implementation, optimisation and go-live activities. Manage and support training staff, promoting high standards, consistency and professional development. Work collaboratively with clinical, operational and technical teams to ensure training supports programme objectives and organisational priorities. Contribute to system design, testing and training environment management to ensure alignment with live systems. Support governance, compliance and reporting requirements, maintaining accurate training records and ensuring audit readiness. Lead and contribute to change management, service improvement and digital transformation initiatives across the organisation. Participate in extended service and go-live support when required, ensuring successful adoption of new digital solutions. For a full list, please refer to the Job Description. Person Specification Qualifications Degree in a subject which incorporates skills relevant to the post or professional experience, skills and training Epic Certificate in at least one Application In depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role. Teaching Certificate, or experience in delivering training to adults learners within a hospital Experience Experience as Principal/Senior Trainer (preferably NHS) - can provide specialist knowledge to other specialists/trainers. Theories and techniques in effective adult learning Delivery of training one to one and/or to large groups Working with staff from multidisciplinary staff groups Experience of delivering training to colleagues or new starters within DTI, clinical or administrative department Knowledge and Skills Excellent presentation, planning, interpersonal and communication skills (verbal and written) Expert User of Microsoft Office packages. Proficiency in standard computer packages such as Microsoft Word, Powerpoint and Excel Strong interpersonal skills, effective communication and the ability to lead teams and resolve conflict Theories and techniques of effective adult learning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Guy's and St Thomas' NHS Foundation Trust £58,133 to £65,261 a yearp.a inc. HCA (pro rata)
09/07/2026
Full time
Go back Guy's and St Thomas' NHS Foundation Trust Principal Trainer The closing date is 27 July 2026 These fixed-term positions are available until 28/05/27. Existing employees of KCH and GSTT including RBH may be considered for secondment, subject to line manager approval. We are seeking enthusiastic, engaging and highly motivated Trainers to join our Epic Training Team. As a Principal Trainer, you will support the successful adoption of Epic and other digital systems by delivering high-quality training that enables staff to use them confidently and effectively. You will work closely with clinical, operational and digital teams to improve patient care and operational efficiency. These roles sit within our Inpatients, Outpatients, and Admin & Clerical application areas, with the opportunity to support additional Epic applications and digital projects as required. Epic Principal Trainer certification is an advantage but not mandatory. We welcome applicants with substantial experience delivering training in clinical or IT settings, including learning design, classroom and virtual delivery, workshop facilitation, and supporting learners with varying digital confidence. Candidates without Epic certification will be supported to achieve it in post. All candidates must have passed the Epic Sphinx test prior to interview. As part of our transparent interview process, shortlisted candidates will receive the main interview questions at least three days in advance, with follow-up questions asked during the interview. A presentation will also be required. Main duties of the job The Principal Trainer will lead the analysis, design, delivery, implementation and continuous improvement of high-quality training that supports the successful adoption of Epic and other digital systems across the Trust. Key responsibilities include developing training curricula and learning materials, delivering classroom, virtual and blended learning, assessing user competence, and providing expert advice to staff and stakeholders. Working closely with clinical, operational and digital teams, the post holder will ensure training reflects system developments, organisational priorities and evolving service needs. The role also contributes to training strategy, quality assurance, workflow design, system testing, change management, go-live support, optimisation activities and the successful delivery of large-scale digital transformation programmes. The post holder will provide leadership and support to trainers, maintain training standards and learning records, oversee training environments, use data and feedback to drive continuous improvement, and act as a senior subject matter expert promoting best practice in digital adoption and system use. For a full list of duties and responsibilities, please refer to the Job Description. About us Guy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London. Together the Trusts have an annual turnover of nearly £3bn and employ around 30,000 staff, with main GSTT sites at St Thomas' Hospital and Guy's Hospital, and main KCH sites at King's College Hospital, Denmark Hill, the Princess Royal University Hospital, Bromley and Orpington Hospital. The Trusts are key partners within King's Health Partners AHSC (KHP), and Guy's and St Thomas' merged with the Royal Brompton and Harefield NHS FT (RBH) in the Spring of 2021. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. Job responsibilities Lead the design, delivery and continuous improvement of high-quality training programmes for the Trust's Electronic Health Record (EHR) and other digital systems. Deliver engaging training sessions, workshops and one-to-one support to a wide range of staff, adapting approaches to meet diverse learning needs. Develop and maintain user-focused training materials, ensuring they remain accurate, up to date and aligned with system and service changes. Provide expert advice and support to users, promoting safe, effective and consistent use of digital systems. Lead on learner assessment, training evaluation and quality assurance, using feedback and performance data to drive continuous improvement. Coordinate training delivery across multiple sites, supporting implementation, optimisation and go-live activities. Manage and support training staff, promoting high standards, consistency and professional development. Work collaboratively with clinical, operational and technical teams to ensure training supports programme objectives and organisational priorities. Contribute to system design, testing and training environment management to ensure alignment with live systems. Support governance, compliance and reporting requirements, maintaining accurate training records and ensuring audit readiness. Lead and contribute to change management, service improvement and digital transformation initiatives across the organisation. Participate in extended service and go-live support when required, ensuring successful adoption of new digital solutions. For a full list, please refer to the Job Description. Person Specification Qualifications Degree in a subject which incorporates skills relevant to the post or professional experience, skills and training Epic Certificate in at least one Application In depth specialist knowledge of current Trust workflow and processes underpinned by experience in Trust systems such as EPR, PIMS, Clinical systems in use and relevant to the role. Teaching Certificate, or experience in delivering training to adults learners within a hospital Experience Experience as Principal/Senior Trainer (preferably NHS) - can provide specialist knowledge to other specialists/trainers. Theories and techniques in effective adult learning Delivery of training one to one and/or to large groups Working with staff from multidisciplinary staff groups Experience of delivering training to colleagues or new starters within DTI, clinical or administrative department Knowledge and Skills Excellent presentation, planning, interpersonal and communication skills (verbal and written) Expert User of Microsoft Office packages. Proficiency in standard computer packages such as Microsoft Word, Powerpoint and Excel Strong interpersonal skills, effective communication and the ability to lead teams and resolve conflict Theories and techniques of effective adult learning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Guy's and St Thomas' NHS Foundation Trust £58,133 to £65,261 a yearp.a inc. HCA (pro rata)
Potter Electric Signal Company
Portsmouth, Hampshire
International Technical Support & Training Manager Overview Salary Range Position Type Full Time Description Join Us as an International Technical Support & Training Manager at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy to do business with, best in class life safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here. As an International Technical Support & Training Manager, you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success. Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you. What You'll Do Serve as the lead international technical support expert for Potter and Safe Signal products. Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels. Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution. Manage technical escalations and international RMA processes in collaboration with engineering and product teams. Develop and deliver international technical training programs, webinars, workshops, and certification courses. Create and maintain technical training materials, presentations, manuals, and digital learning resources. Deliver classroom, hands on, and on site training at our Portsmouth facilities and international customer locations. Support and mentor regional technical teams and trainers to ensure consistent global technical support standards. Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions. Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits. Support sales and business development teams through technical presentations, demonstrations, and customer engagement. Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide. Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives. Maintain knowledge of international industry standards, regulations, and emerging technologies. Take on additional responsibilities as needed to support business objectives and team success. Qualifications What You Bring Experience That Drives Success Extensive experience within the fire alarm, suppression, or life safety systems industry. Strong technical knowledge of: Releasing panels Suppression systems Fire alarm interfaces System commissioning and troubleshooting Proven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles. Experience delivering technical training to engineers, distributors, and customers. Experience developing structured technical training programs or certification programs. Strong presentation, communication, and public speaking skills. Ability to explain complex technical concepts clearly and confidently to diverse audiences. Strong problem solving and diagnostic capabilities. Comfortable working internationally across multiple regions and cultures. Willingness to travel internationally on a regular basis. Key Strengths & Skills Experience with nitrogen generation or corrosion prevention systems. Experience supporting international distribution networks and technical partner. Knowledge of international fire protection standards and suppression applications. Experience leading webinar programs and digital technical education initiatives. Previous leadership or senior technical management experience. Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager. Recognized technical expert with a hands on, solutions focused approach. Passion for customer education and technical excellence. Strong leadership, mentoring, and relationship building skills. Professional, confident, and customer focused communication style. Highly organized with the ability to manage multiple international initiatives simultaneously. Commercial awareness with the ability to support business growth through technical leadership and customer engagement. Ability to work effectively in cross cultural international environments. Proficiency in Microsoft Office Suite. Our Culture We build strong relationships-with teammates, partners, and customers We take pride in knowing every product we build serves the purpose of protecting lives We listen actively, coach frequently, and own our results We foster innovation, value curiosity, and believe that experimentation is part of growth We create a welcoming and inclusive space where everyone belongs We take ownership of our work-quality and safety are at the core of what we do Benefits That Matter Employee Ownership Program - You're not just an employee-you're an owner. We share success together. 401(k) with company match Generous paid time off and holidays Continuous learning and development opportunities Financial Wellness programs including complimentary Certified Financial Planner sessions Recognition programs that celebrate individual and team wins A mission driven team that supports life saving outcomes, every day Location This is a full time position, on site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.
09/07/2026
Full time
International Technical Support & Training Manager Overview Salary Range Position Type Full Time Description Join Us as an International Technical Support & Training Manager at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy to do business with, best in class life safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications. If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here. As an International Technical Support & Training Manager, you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success. Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you. What You'll Do Serve as the lead international technical support expert for Potter and Safe Signal products. Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels. Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution. Manage technical escalations and international RMA processes in collaboration with engineering and product teams. Develop and deliver international technical training programs, webinars, workshops, and certification courses. Create and maintain technical training materials, presentations, manuals, and digital learning resources. Deliver classroom, hands on, and on site training at our Portsmouth facilities and international customer locations. Support and mentor regional technical teams and trainers to ensure consistent global technical support standards. Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions. Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits. Support sales and business development teams through technical presentations, demonstrations, and customer engagement. Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide. Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives. Maintain knowledge of international industry standards, regulations, and emerging technologies. Take on additional responsibilities as needed to support business objectives and team success. Qualifications What You Bring Experience That Drives Success Extensive experience within the fire alarm, suppression, or life safety systems industry. Strong technical knowledge of: Releasing panels Suppression systems Fire alarm interfaces System commissioning and troubleshooting Proven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles. Experience delivering technical training to engineers, distributors, and customers. Experience developing structured technical training programs or certification programs. Strong presentation, communication, and public speaking skills. Ability to explain complex technical concepts clearly and confidently to diverse audiences. Strong problem solving and diagnostic capabilities. Comfortable working internationally across multiple regions and cultures. Willingness to travel internationally on a regular basis. Key Strengths & Skills Experience with nitrogen generation or corrosion prevention systems. Experience supporting international distribution networks and technical partner. Knowledge of international fire protection standards and suppression applications. Experience leading webinar programs and digital technical education initiatives. Previous leadership or senior technical management experience. Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager. Recognized technical expert with a hands on, solutions focused approach. Passion for customer education and technical excellence. Strong leadership, mentoring, and relationship building skills. Professional, confident, and customer focused communication style. Highly organized with the ability to manage multiple international initiatives simultaneously. Commercial awareness with the ability to support business growth through technical leadership and customer engagement. Ability to work effectively in cross cultural international environments. Proficiency in Microsoft Office Suite. Our Culture We build strong relationships-with teammates, partners, and customers We take pride in knowing every product we build serves the purpose of protecting lives We listen actively, coach frequently, and own our results We foster innovation, value curiosity, and believe that experimentation is part of growth We create a welcoming and inclusive space where everyone belongs We take ownership of our work-quality and safety are at the core of what we do Benefits That Matter Employee Ownership Program - You're not just an employee-you're an owner. We share success together. 401(k) with company match Generous paid time off and holidays Continuous learning and development opportunities Financial Wellness programs including complimentary Certified Financial Planner sessions Recognition programs that celebrate individual and team wins A mission driven team that supports life saving outcomes, every day Location This is a full time position, on site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.
Trainer Assessor: Business Skills (Digital) Department: Business & Professional Skills Employment Type: Permanent - Full Time Location: Hybrid Reporting To: Helen Blake Compensation: £29,000 - £33,000 / year We reserve the right to close this advertisement at any time if we receive suitable applications for the role. To facilitate learning, assess and improve the skills of learners, supporting them to achieve their apprenticeship or employer-based qualification, by providing high quality teaching, training, coaching, and mentoring and ensuring a stimulating learning and assessment experience. Key Responsibilities Responsible for an agreed caseload of apprentices and employer-based learners, providing them with high-quality training, coaching mentoring and assessment to achieve their apprenticeship standard, and/or associated qualifications, in a timely manner. Ensure that assessment of learners' starting points is used in planning and sequencing their training regarding knowledge, skills, behaviours, English and maths development. Develop and agree individual training plans, in collaboration with employers, which provide support to learners to meet the content of, and effectively prepare them for, the final assessment/end point assessment. Ensure that all learners and employers are provided with a comprehensive induction programme, confirming that employers know their roles and responsibilities in the collaborative relationship to support the progress of their learner. Develop and implement effective training and learning strategies and activities, including resources to support learners in making progress towards successful completion of their learning programme. Provide training, coaching and assessment ensuring training meets standards set by Acorn Training and Awarding Organisations (AO), including complying with the relevant AO and Acorn Training quality assurance processes and requirements in all assessment practice, and presenting learners' work for quality assurance purposes when required. Ensure that off-the-job training is effectively planned and tracked as part of the individual apprentices' training plan and is robustly monitored. Actively support and encourage the continuous development of learners' English, maths, and digital skills. Ensure all learners have access to pastoral support, including ensuring a good understanding of Safeguarding, Prevent, Radicalisation, Equality, Diversity and Fundamental British values. Organise and plan assessment opportunities and regular review meetings with learners and their employer to set and review targets and progress, and ensure constructive feedback that is developmental, is documented and provided to enhance learners' progress. Provide information, advice and guidance to learners and employers throughout their programme, ensuring that all learners are aware of Guidance and Wellbeing available to them to support their progress. Effectively manage timescales and be clear in setting and agreeing objectives and deadlines, monitoring training and assessment outcomes and achievement. Carry out employer health and safety risk assessment reviews, where necessary. Maintain an electronic diary of sessions and visits to the learners in their workplaces, ensuring visits and interactions are planned in advance, adhering to the lone working policy. Maintain accurate records for all apprentices and employers in electronic systems, ensuring that all interactions are documented in a timely manner. Key Performance Indicators The progress made by learners over time, as measured by their performance, skills development, and achievement of specific learning outcomes from their starting point. The quality of feedback provided to learners, including its effectiveness in guiding their development and continuous improvement. The standard and quality of teaching, learning and assessment practice, in both 1:1 and group delivered sessions. The level of engagement and collaboration with stakeholder, ensuring effective coordination and alignment in assessment processes and practices. The level of learner and employer satisfaction with the teaching, learning and assessment process and approach. The timeliness and level of learner achievement, including improved performance, increased knowledge retention, and enhanced skills acquisition. Health and Safety You will ensure you follow all Acorn Training health and safety guidelines and fire regulations set out in the polices, follow safe working practices and complete any mandatory training. General Be aware of and follow all Acorn Training policies. Have regular 121's throughout the year to monitor performance, objectives and progress and support your personal development and wellbeing. Take part in any required training needed to fulfil your role. Commitment to the Professional Standards - Values and Attributes, Professional Knowledge and Understanding and Professional Skills. Promote and uphold the principles, policies, and all relevant statutory requirements, including the Equality Act, the HASWA, GDPR and Safeguarding, including Prevent. Undertake such other duties as may be required from time to time commensurate with the level of the post. Skills, Knowledge and Expertise Qualifications and specific training Essential BA in subject sector specialism Level 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent. Level 3 Award in Education and Training (AET) or equivalent. GCSE grade A -C (or equivalent) in English and Maths. Full, clean driving licence and access to vehicle for travel. Desirable Level 4 IQA qualification Level 5 Certificate in Education and Training (CET) or equivalent IOSH Health and Safety at Work qualification. First Aid at Work qualification. Experience Essential Recent vocational experience or history of industry related continuous professional development. Experience of dealing with employers in a professional capacity. Experience working with e-Portfolios. Meeting targets for timely achievement. Working successfully as part of a team. Desirable Supporting learners to achieve successful outcomes in a work-based environment. Working with a diverse caseload of learners (i.e., Apprentices, Adult Learners, Commercial Learners) Knowledge Essential Deep knowledge of business, customer service, management, or HR practices. Knowledge of adult learning principles and instructional design methodologies. Familiarity with the latest trends, technologies, and best practices in business and professional skills development. Knowledgeable in the use of ICT to support teaching, learning, assessment, and communication. Desirable Up-to-date knowledge of the expectations of Ofsted, and subject knowledge and expertise that reflects best practice in the field or sector. Skills Essential Good communication and interpersonal skills. Good record keeping skills and attention to detail. Efficient time management. Ability to influence others. Able to work flexibly and using own initiative. Highly motivated and proactive. Always maintain a professional approach and act with integrity. We welcome applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please get in contact with to discuss alternative options you may require, or alternative application methods. Benefits Flexible working including home-based, centre-based, or hybrid job role dependant Up to 26 days annual leave, with the option to purchase up to 10 additional days Pension scheme to support your long-term financial wellbeing Training and professional development, including CPD workshops and professional qualifications Westfield Health Scheme with benefits including 13 healthcare services, cashback towards essential health bills, counselling and therapy treatments, fast access to MRI, CT, and PET scans, and discounted shopping vouchers Wellbeing initiatives including Wellbeing Wednesdays and the Mental Health at Work Pledge Disability Confident Leader, Menopause Workplace Pledge, Armed Forces Covenant, Ban the Box Employer, and secure prayer spaces Annual paid volunteering day and charity initiatives Cash incentives for Employee of the Month and Employee of the Year awards £500 Recommend a friend scheme
08/07/2026
Full time
Trainer Assessor: Business Skills (Digital) Department: Business & Professional Skills Employment Type: Permanent - Full Time Location: Hybrid Reporting To: Helen Blake Compensation: £29,000 - £33,000 / year We reserve the right to close this advertisement at any time if we receive suitable applications for the role. To facilitate learning, assess and improve the skills of learners, supporting them to achieve their apprenticeship or employer-based qualification, by providing high quality teaching, training, coaching, and mentoring and ensuring a stimulating learning and assessment experience. Key Responsibilities Responsible for an agreed caseload of apprentices and employer-based learners, providing them with high-quality training, coaching mentoring and assessment to achieve their apprenticeship standard, and/or associated qualifications, in a timely manner. Ensure that assessment of learners' starting points is used in planning and sequencing their training regarding knowledge, skills, behaviours, English and maths development. Develop and agree individual training plans, in collaboration with employers, which provide support to learners to meet the content of, and effectively prepare them for, the final assessment/end point assessment. Ensure that all learners and employers are provided with a comprehensive induction programme, confirming that employers know their roles and responsibilities in the collaborative relationship to support the progress of their learner. Develop and implement effective training and learning strategies and activities, including resources to support learners in making progress towards successful completion of their learning programme. Provide training, coaching and assessment ensuring training meets standards set by Acorn Training and Awarding Organisations (AO), including complying with the relevant AO and Acorn Training quality assurance processes and requirements in all assessment practice, and presenting learners' work for quality assurance purposes when required. Ensure that off-the-job training is effectively planned and tracked as part of the individual apprentices' training plan and is robustly monitored. Actively support and encourage the continuous development of learners' English, maths, and digital skills. Ensure all learners have access to pastoral support, including ensuring a good understanding of Safeguarding, Prevent, Radicalisation, Equality, Diversity and Fundamental British values. Organise and plan assessment opportunities and regular review meetings with learners and their employer to set and review targets and progress, and ensure constructive feedback that is developmental, is documented and provided to enhance learners' progress. Provide information, advice and guidance to learners and employers throughout their programme, ensuring that all learners are aware of Guidance and Wellbeing available to them to support their progress. Effectively manage timescales and be clear in setting and agreeing objectives and deadlines, monitoring training and assessment outcomes and achievement. Carry out employer health and safety risk assessment reviews, where necessary. Maintain an electronic diary of sessions and visits to the learners in their workplaces, ensuring visits and interactions are planned in advance, adhering to the lone working policy. Maintain accurate records for all apprentices and employers in electronic systems, ensuring that all interactions are documented in a timely manner. Key Performance Indicators The progress made by learners over time, as measured by their performance, skills development, and achievement of specific learning outcomes from their starting point. The quality of feedback provided to learners, including its effectiveness in guiding their development and continuous improvement. The standard and quality of teaching, learning and assessment practice, in both 1:1 and group delivered sessions. The level of engagement and collaboration with stakeholder, ensuring effective coordination and alignment in assessment processes and practices. The level of learner and employer satisfaction with the teaching, learning and assessment process and approach. The timeliness and level of learner achievement, including improved performance, increased knowledge retention, and enhanced skills acquisition. Health and Safety You will ensure you follow all Acorn Training health and safety guidelines and fire regulations set out in the polices, follow safe working practices and complete any mandatory training. General Be aware of and follow all Acorn Training policies. Have regular 121's throughout the year to monitor performance, objectives and progress and support your personal development and wellbeing. Take part in any required training needed to fulfil your role. Commitment to the Professional Standards - Values and Attributes, Professional Knowledge and Understanding and Professional Skills. Promote and uphold the principles, policies, and all relevant statutory requirements, including the Equality Act, the HASWA, GDPR and Safeguarding, including Prevent. Undertake such other duties as may be required from time to time commensurate with the level of the post. Skills, Knowledge and Expertise Qualifications and specific training Essential BA in subject sector specialism Level 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent. Level 3 Award in Education and Training (AET) or equivalent. GCSE grade A -C (or equivalent) in English and Maths. Full, clean driving licence and access to vehicle for travel. Desirable Level 4 IQA qualification Level 5 Certificate in Education and Training (CET) or equivalent IOSH Health and Safety at Work qualification. First Aid at Work qualification. Experience Essential Recent vocational experience or history of industry related continuous professional development. Experience of dealing with employers in a professional capacity. Experience working with e-Portfolios. Meeting targets for timely achievement. Working successfully as part of a team. Desirable Supporting learners to achieve successful outcomes in a work-based environment. Working with a diverse caseload of learners (i.e., Apprentices, Adult Learners, Commercial Learners) Knowledge Essential Deep knowledge of business, customer service, management, or HR practices. Knowledge of adult learning principles and instructional design methodologies. Familiarity with the latest trends, technologies, and best practices in business and professional skills development. Knowledgeable in the use of ICT to support teaching, learning, assessment, and communication. Desirable Up-to-date knowledge of the expectations of Ofsted, and subject knowledge and expertise that reflects best practice in the field or sector. Skills Essential Good communication and interpersonal skills. Good record keeping skills and attention to detail. Efficient time management. Ability to influence others. Able to work flexibly and using own initiative. Highly motivated and proactive. Always maintain a professional approach and act with integrity. We welcome applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please get in contact with to discuss alternative options you may require, or alternative application methods. Benefits Flexible working including home-based, centre-based, or hybrid job role dependant Up to 26 days annual leave, with the option to purchase up to 10 additional days Pension scheme to support your long-term financial wellbeing Training and professional development, including CPD workshops and professional qualifications Westfield Health Scheme with benefits including 13 healthcare services, cashback towards essential health bills, counselling and therapy treatments, fast access to MRI, CT, and PET scans, and discounted shopping vouchers Wellbeing initiatives including Wellbeing Wednesdays and the Mental Health at Work Pledge Disability Confident Leader, Menopause Workplace Pledge, Armed Forces Covenant, Ban the Box Employer, and secure prayer spaces Annual paid volunteering day and charity initiatives Cash incentives for Employee of the Month and Employee of the Year awards £500 Recommend a friend scheme
Join Us as an International Technical Support & Training Manager at Potter Global TechnologiesAt Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here.As an International Technical Support & Training Manager, you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success.Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands-on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you.What You'll DoServe as the lead international technical support expert for Potter and Safe Signal products.Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels.Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution.Manage technical escalations and international RMA processes in collaboration with engineering and product teams.Develop and deliver international technical training programs, webinars, workshops, and certification courses.Create and maintain technical training materials, presentations, manuals, and digital learning resources.Deliver classroom, hands-on, and on-site training at our Portsmouth facilities and international customer locations.Support and mentor regional technical teams and trainers to ensure consistent global technical support standards.Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions.Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits.Support sales and business development teams through technical presentations, demonstrations, and customer engagement.Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide.Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives.Maintain knowledge of international industry standards, regulations, and emerging technologies.Take on additional responsibilities as needed to support business objectives and team success.What You BringExperience That Drives SuccessExtensive experience within the fire alarm, suppression, or life safety systems industry.Strong technical knowledge of:Releasing panelsSuppression systemsFire alarm interfacesSystem commissioning and troubleshootingProven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles.Experience delivering technical training to engineers, distributors, and customers.Experience developing structured technical training programs or certification programs.Strong presentation, communication, and public speaking skills.Ability to explain complex technical concepts clearly and confidently to diverse audiences.Strong problem-solving and diagnostic capabilities.Comfortable working internationally across multiple regions and cultures.Willingness to travel internationally on a regular basis.Key Strengths & SkillsExperience with nitrogen generation or corrosion prevention systems.Experience supporting international distribution networks and technical partner.Knowledge of international fire protection standards and suppression applications.Experience leading webinar programs and digital technical education initiatives.Previous leadership or senior technical management experience.Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager.Recognized technical expert with a hands-on, solutions-focused approach.Passion for customer education and technical excellence.Strong leadership, mentoring, and relationship-building skills.Professional, confident, and customer-focused communication style.Highly organized with the ability to manage multiple international initiatives simultaneously.Commercial awareness with the ability to support business growth through technical leadership and customer engagement.Ability to work effectively in cross-cultural international environments.Proficiency in Microsoft Office Suite.Our CultureWe build strong relationships-with teammates, partners, and customersWe take pride in knowing every product we build serves the purpose of protecting livesWe listen actively, coach frequently, and own our resultsWe foster innovation, value curiosity, and believe that experimentation is part of growthWe create a welcoming and inclusive space where everyone belongsWe take ownership of our work-quality and safety are at the core of what we doBenefits That MatterEmployee Ownership Program - You're not just an employee-you're an owner. We share success together.401(k) with company matchGenerous paid time off and holidaysContinuous learning and development opportunitiesFinancial Wellness programs including complimentary Certified Financial Planner sessionsRecognition programs that celebrate individual and team winsA mission-driven team that supports life-saving outcomes, every dayLocationThis is a full-time position, on-site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.Ready to Apply?Ready to make a real impact? If you're driven, curious, and excited to grow with a team that's changing the world-and where you're not just an employee but an owner-we want you on board!Join us, and let's create safer environments together-making a global difference you'll be proud to own.
06/07/2026
Full time
Join Us as an International Technical Support & Training Manager at Potter Global TechnologiesAt Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation-you'll feel at home here.As an International Technical Support & Training Manager, you will lead international technical support, customer training, and technical education activities for our Potter and Safe Signal product ranges outside of the United States. Based at our Portsmouth, UK office and training facilities, you will become the recognized technical expert for our N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success.Our team is looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands-on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you.What You'll DoServe as the lead international technical support expert for Potter and Safe Signal products.Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels.Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution.Manage technical escalations and international RMA processes in collaboration with engineering and product teams.Develop and deliver international technical training programs, webinars, workshops, and certification courses.Create and maintain technical training materials, presentations, manuals, and digital learning resources.Deliver classroom, hands-on, and on-site training at our Portsmouth facilities and international customer locations.Support and mentor regional technical teams and trainers to ensure consistent global technical support standards.Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions.Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits.Support sales and business development teams through technical presentations, demonstrations, and customer engagement.Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide.Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives.Maintain knowledge of international industry standards, regulations, and emerging technologies.Take on additional responsibilities as needed to support business objectives and team success.What You BringExperience That Drives SuccessExtensive experience within the fire alarm, suppression, or life safety systems industry.Strong technical knowledge of:Releasing panelsSuppression systemsFire alarm interfacesSystem commissioning and troubleshootingProven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles.Experience delivering technical training to engineers, distributors, and customers.Experience developing structured technical training programs or certification programs.Strong presentation, communication, and public speaking skills.Ability to explain complex technical concepts clearly and confidently to diverse audiences.Strong problem-solving and diagnostic capabilities.Comfortable working internationally across multiple regions and cultures.Willingness to travel internationally on a regular basis.Key Strengths & SkillsExperience with nitrogen generation or corrosion prevention systems.Experience supporting international distribution networks and technical partner.Knowledge of international fire protection standards and suppression applications.Experience leading webinar programs and digital technical education initiatives.Previous leadership or senior technical management experience.Background as a commissioning engineer, systems engineer, technical trainer, or technical support manager.Recognized technical expert with a hands-on, solutions-focused approach.Passion for customer education and technical excellence.Strong leadership, mentoring, and relationship-building skills.Professional, confident, and customer-focused communication style.Highly organized with the ability to manage multiple international initiatives simultaneously.Commercial awareness with the ability to support business growth through technical leadership and customer engagement.Ability to work effectively in cross-cultural international environments.Proficiency in Microsoft Office Suite.Our CultureWe build strong relationships-with teammates, partners, and customersWe take pride in knowing every product we build serves the purpose of protecting livesWe listen actively, coach frequently, and own our resultsWe foster innovation, value curiosity, and believe that experimentation is part of growthWe create a welcoming and inclusive space where everyone belongsWe take ownership of our work-quality and safety are at the core of what we doBenefits That MatterEmployee Ownership Program - You're not just an employee-you're an owner. We share success together.401(k) with company matchGenerous paid time off and holidaysContinuous learning and development opportunitiesFinancial Wellness programs including complimentary Certified Financial Planner sessionsRecognition programs that celebrate individual and team winsA mission-driven team that supports life-saving outcomes, every dayLocationThis is a full-time position, on-site at our Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.Ready to Apply?Ready to make a real impact? If you're driven, curious, and excited to grow with a team that's changing the world-and where you're not just an employee but an owner-we want you on board!Join us, and let's create safer environments together-making a global difference you'll be proud to own.
About this position ABOUT FINISTERRE Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition. Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. ABOUT THE ROLE We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands on leadership role with broad accountability - spanning ERP, integrations, data, cyber, end user IT and other business platforms. Key Responsibilities Strategy & Architecture Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate - NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business. Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack. Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used. Create and maintain a company wide data governance strategy. Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision making and customer experience across Finisterre's operations. Lead Finisterre's approach to AI - identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values. Systems & Operations Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality. Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected - covering end user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites. Lead all technology projects end to end - from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business. Monitor system performance and make recommendations to improve the technology infrastructure Security, Compliance & Governance Own cyber security and data protection as a single accountability - maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture. Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down. Partners & Budget Manage all external technology partners - from the day to day outsourced IT provider through to ERP, middleware and platform vendors - holding each to clear SLAs and delivery standards, and consolidating where the business case is clear. Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility. Team Build and lead a small, high performing technology team - currently two Technology Assistants - mentoring and developing capability in house while keeping the function lean and right sized as the business scales. Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process. What You'll Bring to Finisterre Significant experience in a technology role within a multi channel, consumer or e commerce business. Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good enough is the right answer. Practically fluent in AI - you understand what the tools can and can't do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that's grounded and responsible. Confident communicator with strong interpersonal skills - you listen well, absorb different perspectives and aren't afraid to constructively challenge, earning trust across the business through credibility rather than authority. Hands on ERP experience; NetSuite and Shopify familiarity is a must. A track record of building data infrastructure and working with BI. Solid understanding of cyber security and GDPR. Proven at managing outsourced partners - writing SLAs, running tenders, holding suppliers to account. Commercially sharp and operationally minded - you evaluate technology through a practical lens, ensuring solutions work for the people using them day to day and don't create operational complexity Entrepreneurial and hands on; you thrive in a lean environment and take ownership. Aligned with Finisterre's values as a B Corp - sustainability and ethics inform how you make vendor and architecture decisions. Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. What You'll Receive From Finisterre We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall or remotely. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday company wide meeting And so much more! Closing date: We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
06/07/2026
Full time
About this position ABOUT FINISTERRE Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition. Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. ABOUT THE ROLE We have a great opportunity for a highly skilled and experienced tech leader to join a growing purpose led brand. Our Head of Technology owns the technology strategy and roadmap for Finisterre, translating commercial and operational priorities into a coherent plan for systems, data, infrastructure and IT. This is an exciting, hands on leadership role with broad accountability - spanning ERP, integrations, data, cyber, end user IT and other business platforms. Key Responsibilities Strategy & Architecture Define and own the technology roadmap, setting integration standards and the architectural framework within which our systems operate - NetSuite, Shopify, middleware, 3PL, BI tooling and other platforms across the business. Input on selection, evaluation and implementation of future technology, ensuring new systems are fit for purpose and integrate coherently with the existing stack. Lead the build of our data infrastructure, including data warehouse, pipelines and reporting layer, partnering with Finance, Commercial, Product, Marketing and Operations to ensure output is trusted and used. Create and maintain a company wide data governance strategy. Keep pace with the rapidly evolving technology landscape, identifying and evaluating emerging tools and trends that could meaningfully improve how Finisterre operates with particular focus on how AI and automation can improve efficiency, decision making and customer experience across Finisterre's operations. Lead Finisterre's approach to AI - identifying where it can meaningfully improve how the business operates, evaluating tools, setting governance guardrails and ensuring adoption is pragmatic, ethical and aligned with our B Corp values. Systems & Operations Own the ongoing development and optimisation of NetSuite, managing the ERP partner relationship to drive performance and data quality. Manage the outsourced IT provider relationship, ensuring the workplace is properly set up, maintained and protected - covering end user computing, devices, network connectivity, identity and access management, and onboarding and offboarding processes across all Finisterre sites. Lead all technology projects end to end - from scoping and solution design through to implementation and embedding. Ensure every solution is evaluated not just on technical merit but on how it will actually be used: operationally viable, commercially sound and adopted effectively across the business. Monitor system performance and make recommendations to improve the technology infrastructure Security, Compliance & Governance Own cyber security and data protection as a single accountability - maintaining GDPR compliance, holding the DPO relationship and leading our cyber posture. Maintain the technology risk register and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down. Partners & Budget Manage all external technology partners - from the day to day outsourced IT provider through to ERP, middleware and platform vendors - holding each to clear SLAs and delivery standards, and consolidating where the business case is clear. Own the Tech & IT budget, providing the CFO with clear forecasts, cost transparency and ROI visibility. Team Build and lead a small, high performing technology team - currently two Technology Assistants - mentoring and developing capability in house while keeping the function lean and right sized as the business scales. Work closely with leaders across the business to understand commercial challenges, bringing clear and pragmatic technology thinking and acting as a trusted advisor on systems, data and process. What You'll Bring to Finisterre Significant experience in a technology role within a multi channel, consumer or e commerce business. Genuine breadth across the stack with the depth to challenge partners and the judgement to know when good enough is the right answer. Practically fluent in AI - you understand what the tools can and can't do, know how to evaluate them without being swayed by hype, and can bring the business along on adoption in a way that's grounded and responsible. Confident communicator with strong interpersonal skills - you listen well, absorb different perspectives and aren't afraid to constructively challenge, earning trust across the business through credibility rather than authority. Hands on ERP experience; NetSuite and Shopify familiarity is a must. A track record of building data infrastructure and working with BI. Solid understanding of cyber security and GDPR. Proven at managing outsourced partners - writing SLAs, running tenders, holding suppliers to account. Commercially sharp and operationally minded - you evaluate technology through a practical lens, ensuring solutions work for the people using them day to day and don't create operational complexity Entrepreneurial and hands on; you thrive in a lean environment and take ownership. Aligned with Finisterre's values as a B Corp - sustainability and ethics inform how you make vendor and architecture decisions. Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. What You'll Receive From Finisterre We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall or remotely. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees) Additional holidays for length of service Birthday day off Up to 3 days of paid volunteering - we will support you in giving back to communities and causes A discretionary bonus scheme, based on company performance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular company and team social events Various discounts from our B Corp community Access our online Learning Library and company wide training sessions delivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed by Sea Tuesday company wide meeting And so much more! Closing date: We'll be interviewing as we go along, so we'd encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Join The Opportunity Provider - Transform Lives, Shape Futures! Location: Hybrid Contract: Permanent Salary: £35,000 - £38,000 As a Functional Skills Manager, you will lead the strategic and operational development of Functional Skills and wider essential skills across The Opportunity Provider. The post-holder will ensure all learners, including apprentices, adult learners, and those with SEND or barriers to learning, achieve, belong and thrive, in line with Ofsted's 3 Key Principles. The Role As a Functional Skills Manager, your responsibilities will include: Develop, implement and review a provider wide English, maths and digital skills strategy aligned with the Ofsted 2025 inspection framework, Post 16 Skills White Paper priorities, ESFA funding rules and Awarding Organisation requirements. Lead targeted quality improvement initiatives to raise standards, timely outcomes and learner experience in relation to English, maths and digital skills. Analyse performance data and report trends, risks and areas for improvement to SLT, operational leaders and governance. Conduct learning walks, observations, work scrutiny and case sampling aligned to Ofsted evaluation areas to evaluate the quality of English, maths and digital skills curriculum implementation. Line manage the Functional Skills Specialist (FSS) team, providing clear expectations, coaching, and performance management. Ensure high quality and consistent delivery of all processes including diagnostics, progress checks, mock exams, resit strategies, marking and exam readiness. Design and deliver CPD that builds vocational trainers' confidence and capability to: embed English, maths and digital skills effectively identify learner needs early use assessment to adapt teaching meet the needs of disadvantaged learners, those with SEND and those requiring Additional Specialist Learning (ASL) support Work with curriculum leaders to ensure English, maths and digital content is relevant, contextualised, and aligned with employer, qualification and local labour market needs. About You We're looking for a competent and confident individual with an excellent understanding of Functional Skills. You'll also need the following skills and experience: A Level 5+ teaching qualification, with hands on teaching experience of teaching English, maths and digital skills Experience of leadership and management in further education Ability to analyse data and translate it into improvement action. Strong curriculum planning and pedagogical knowledge. Excellent communication, interpersonal and influencing skills. An understanding of regulations and requirements (such as ESFA funding rules and regulations, Apprenticeship Accountability Framework, Ofsted toolkit, High Quality Apprenticeship and Awarding Organisation specifications) A SEND qualification would be highly desirable Why Work With Us? At The Opportunity Provider, your professional growth is our priority. We'll support you with further qualifications, continuous development, and a collaborative team environment where your work makes a tangible difference. You'll also enjoy: A starting salary from £35,000 + tax free bonus 25 days' holiday (plus bank holidays), plus a day off for your birthday Option to buy/sell up to 5 additional leave days Healthcare cash plan, dental plan, and 24/7 GP access Enhanced sick pay and life insurance Mileage and travel expense reimbursement Why Join The Opportunity Provider? We are proud to be a Disability Confident and Living Wage employer, committed to inclusivity and growth through high quality apprenticeships. We believe in transforming lives through training and creating positive change across the hospitality industry. If you'd like to discuss flexible working options or need support during the recruitment process, email us at . This role is subject to an Enhanced DBS check.
06/07/2026
Full time
Join The Opportunity Provider - Transform Lives, Shape Futures! Location: Hybrid Contract: Permanent Salary: £35,000 - £38,000 As a Functional Skills Manager, you will lead the strategic and operational development of Functional Skills and wider essential skills across The Opportunity Provider. The post-holder will ensure all learners, including apprentices, adult learners, and those with SEND or barriers to learning, achieve, belong and thrive, in line with Ofsted's 3 Key Principles. The Role As a Functional Skills Manager, your responsibilities will include: Develop, implement and review a provider wide English, maths and digital skills strategy aligned with the Ofsted 2025 inspection framework, Post 16 Skills White Paper priorities, ESFA funding rules and Awarding Organisation requirements. Lead targeted quality improvement initiatives to raise standards, timely outcomes and learner experience in relation to English, maths and digital skills. Analyse performance data and report trends, risks and areas for improvement to SLT, operational leaders and governance. Conduct learning walks, observations, work scrutiny and case sampling aligned to Ofsted evaluation areas to evaluate the quality of English, maths and digital skills curriculum implementation. Line manage the Functional Skills Specialist (FSS) team, providing clear expectations, coaching, and performance management. Ensure high quality and consistent delivery of all processes including diagnostics, progress checks, mock exams, resit strategies, marking and exam readiness. Design and deliver CPD that builds vocational trainers' confidence and capability to: embed English, maths and digital skills effectively identify learner needs early use assessment to adapt teaching meet the needs of disadvantaged learners, those with SEND and those requiring Additional Specialist Learning (ASL) support Work with curriculum leaders to ensure English, maths and digital content is relevant, contextualised, and aligned with employer, qualification and local labour market needs. About You We're looking for a competent and confident individual with an excellent understanding of Functional Skills. You'll also need the following skills and experience: A Level 5+ teaching qualification, with hands on teaching experience of teaching English, maths and digital skills Experience of leadership and management in further education Ability to analyse data and translate it into improvement action. Strong curriculum planning and pedagogical knowledge. Excellent communication, interpersonal and influencing skills. An understanding of regulations and requirements (such as ESFA funding rules and regulations, Apprenticeship Accountability Framework, Ofsted toolkit, High Quality Apprenticeship and Awarding Organisation specifications) A SEND qualification would be highly desirable Why Work With Us? At The Opportunity Provider, your professional growth is our priority. We'll support you with further qualifications, continuous development, and a collaborative team environment where your work makes a tangible difference. You'll also enjoy: A starting salary from £35,000 + tax free bonus 25 days' holiday (plus bank holidays), plus a day off for your birthday Option to buy/sell up to 5 additional leave days Healthcare cash plan, dental plan, and 24/7 GP access Enhanced sick pay and life insurance Mileage and travel expense reimbursement Why Join The Opportunity Provider? We are proud to be a Disability Confident and Living Wage employer, committed to inclusivity and growth through high quality apprenticeships. We believe in transforming lives through training and creating positive change across the hospitality industry. If you'd like to discuss flexible working options or need support during the recruitment process, email us at . This role is subject to an Enhanced DBS check.
