10 jobs found

The Francis Crick have an exciting opportunity available for a Software Engineer ? to join one of the world s leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £48,600 with benefits, subject to skills and experience. Working pattern: Monday Friday. This is a full-time, permanent position on Crick terms and conditions of employment. The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Software Engineer role: The Software Engineering and AI department within the Francis Crick Institute is responsible for delivering science-based technology services to the Crick. This role will report to the Head of Software Engineering and AI, and will play leading role in the support and development of scientific research projects, as well as developing and supporting operational applications. As a Software Engineer at the Crick, you will: Design and develop high-quality, maintainable software to meet project needs and deadlines (including the interpretation of project requirements and technical specifications across multiple research and operational domains) Collaborating effectively with internal and external partners, building solid working relationships. Peer review and testing Work closely with colleagues to maintain quality standards and provide code reviews Help establish the feasibility of technical proposals by developing prototypes and experimenting with new technology/methods Ensure the security of software and applications - by developing in accordance with established security principles As our Software Engineer, you will bring: Strong command of Python and related frameworks and libraries with good experience of at least one other language (C++, Java, Julia, R, Matlab, JS frameworks) Excellent understanding of machine learning theory and related mathematical principles Practical MLOps experience of training and tuning deep learning models and evaluating performance (e.g working with PyTorch to build deep learning pipelines) Experience with large language models including; RAG, prompt engineering, and finetuning techniques as well as model API integration Experience across a range of deployment environments including public cloud and high-performance computing clusters Practical experience creating user-friendly interfaces for applied machine learning applications What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Visas: Applicants for this role will be eligible for sponsorship to work in the UK Generous Leave : 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme : Defined contribution pension with employer contributions of up to 16%. Health & Well-being : 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance : Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks : Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Closing date: 6th July 2025 If you feel you have the skills and experience to become our Software Engineer, please click apply today, we d love to hear from you! Please note, this role may be taken down before the closing date if a suitable candidate is found, therefore we advise that you apply for the role as soon as you can All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.

Our client is a leader in the Defence and Security sector specialising in Maritime products. They're seeking a Senior Software Engineer - with experience in Embedded Signal Processing to join their dynamic team. This permanent role offers the opportunity to work on cutting-edge defence projects, particularly within the realm of sonar signal processing. The position requires onsite presence 2 to 3 days per week, emphasising hands-on involvement with test rigs and embedded systems. Key Responsibilities include; Designing software solutions. Implementing and testing software in both Assembler and C, including unit and continuous integration testing. Implementing, integrating, and optimising sonar signal processing algorithms. Developing high-quality, maintainable code. Loading code onto bespoke embedded hardware platforms and conducting tests. Integrating, analysing defects, and resolving issues to support verification teams. Peer reviewing design and code, fostering a culture of learning and feedback. Designing software architecture using UML and the Enterprise Architect tool. Estimating work and assisting in building work package backlogs to track progress. Progressing assigned stories and tasks using Azure DevOps. Providing verbal progress reports and contributing to sprint planning and retrospectives. Skills, Qualification and Experience; Significant experience in Assembler development. Good experience in C development. Good experience in embedded program design. Good understanding of signal processing techniques. Experience in software/hardware integration and fault resolution. Good experience in UML design techniques. Understanding of the full software development lifecycle. Experience with FPGA and DSP hardware. Familiarity with Python would be beneficial. You will report to the Director of Software and must be eligible to obtain UK SC clearance. Candidates should be within commuting distance of the site based in West London. Employee benefits include; Optional 9-day fortnight Time off in lieu (TOIL) Flexible working hours Annual bonus Hybrid working (role-dependent) Casual dress code 25 days holiday + Christmas shutdown Holiday purchase/sale options Private healthcare, dental, and critical illness cover (via salary sacrifice) Discounts at 200+ online stores (Reward Hub) Life cover (4x annual salary) If you are passionate about Software Engineering and eager to make an impact within the Defence and Security sector, please apply now or contact me directly to discuss more!

Senior AWS Cloud Consultant Bristol Hybrid Working 60k - 75k + Benefits Due to the nature of the work that the consultancy undertake, candidates will be required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK National Security Vetting. You must be a British national or British Passport holder to undergo SC Clearance - Security Clearance I am recruiting for a Senior AWS Cloud Consultant for my client who are a top tier 1 consultancy that provide services into the defence, central government and engineering world. Senior AWS Cloud Consultant Benefits: Flexible Working Competitive salary 25 days' holiday entitlement Holiday purchase scheme Company pension scheme Targeted professional development Life assurance Private healthcare membership Bonus scheme linked into company performance Paid membership fees to a professional institution Support in attaining professional membership Cycle to work scheme Share purchase scheme Season rail ticket loan Individuals from diverse backgrounds are encouraged to apply, as we believe that diversity and inclusion are fundamental to creating a dynamic and thriving workplace culture. Senior AWS Cloud Consultant Responsibilities: Building horizon scanning applications, providing novel data analytics for the whole of science and technology with graph databases, big datasets and natural language processing in AWS. Building novel simulations of distributed autonomous systems architectures using cloud infrastructure and messaging with Python, Kafka and Azure. Helping an energy customer to maintain critical infrastructure by developing a data processing application, database and API to store 40 years of inspections data and enable data analytics and condition monitoring on this using ASP.NET, Entity Framework, Postgres and C#. Senior AWS Cloud Consultant Skills: Significant experience leading the design and deployment of complex cloud solutions to AWS AWS Security Suite At least 1 Object-Oriented Language (Python or C# ideally) Experience with containerisation of applications An ability to discuss and present complex topics in an understandable way Consultancy skills in stakeholder management, business development and requirements elicitation Excellent interpersonal skills to enable internal and external network development It is to your advantage if you meet any of the following additional requirements: Certifications in AWS Using and managing Azure DevOps projects or Similar Managing and delivering the development of solutions with a team of people using Agile approaches Database design and management for Relational or NoSQL Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Are you an experienced IT professional who is looking for a new role in Oldham and the surrounding areas? Do you want to work for an organisation that is committed to delivering a service to be proud of, improving lives, and benefitting local communities? First Choice Homes Oldham (FCHO) have an exciting opportunity for an ICT Infrastructure Engineer to join our ICT Team. You'll be supporting the ICT team and the organisation with technical ICT escalations, providing efficient problem resolution, advice, and support to colleagues. You'll be supporting and maintaining the ICT infrastructure, ICT Security and the ICT operations ensuring the ICT infrastructure is reliable secure and available. The successful candidate will contribute to the identification of ICT Service improvements in line with the ICT Strategy and will lead on ICT projects to deliver continuous improvements. You will be involved with ongoing and new projects, being responsible for the implementation and pre/post-project support across various technologies. What's in it for you? When you become a part of the FCHO team, you receive a range of fantastic benefits, including: A salary of circa £45,000 per annum A 37-hour working week with hybrid working options Holiday entitlement is 30 days, plus one shut down day which will be determined by the company and eight bank holidays. Part time colleagues will receive a pro-rated entitlement. You can also purchase additional leave. Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn. Death in service benefit Automatic enrolment into a healthcare cash plan to help you cover a range of essential healthcare expenses such as dental treatment, optical care, physiotherapy, prescriptions and more. Automatic enrolment into a private health insurance plan Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life. Discounted gym membership Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Access to an on-site wellbeing room Access to an on-site café Long service awards Who are we looking for? Our ideal candidate: Will be experienced in supporting and implementing Microsoft technologies including Azure Cloud, Microsoft 365, Virtualisation, ICT Security and networking. Can lead by example and possess excellent customer service, communication, time management and organisational skills. Have a ‘can do’ approach, with a determination to succeed and see problems through to a successful solution. Understands the importance of equality, diversity and inclusion and demonstrates this by treating colleagues and customers fairly and equitably Who are we? First Choice Homes Oldham (FCHO) own and manage around 11,500 homes, we are proud to have the highest regulatory (G1/V1) rating and it is our vision to improve lives, whether that is by providing our customers with safe, comfortable homes, through the social value work that we do, or by providing our colleagues with a fair deal when they are working with us. Interested? Take a look at the role profile and if it looks like you’ll be a good fit, send us your application before 10pm on 26th January 2025 . Interview and assessment to be confirmed. We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience easier, please let us know & we’ll do all we can.

BIG is a group of 500+ architects, engineers, urbanists, inventors, researchers and business minds from all over the world who are based in our New York, Copenhagen, London, Barcelona and Shenzhen offices. Our built work ranges from the most diverse urban playground and Michelin-star dining - to affordable housing that feels everything but, and a school among the verdant fjords of the Faroe Islands. Our vision spans travelling at supersonic speed with Hyperloop One, to living in floating cities, and eventually Mars! While we are led by a group of expert partners, directors and associates - a flat hierarchy and collaborative spirit are essential to our BIG ecosystem. We share our collective knowledge and expansive network through study trips and educational workshops. We are infectiously ambitious and unified by the shared mission to craft the world we want to live in, and to give form to our future, one project at a time. Our London office is looking for an ambitious, proactive and highly organized IT Manager with proven experience from a similar role within Microsoft 365, network configuration and management. The IT Manager will be a part of a global IT team consisting of 10 colleagues across the world and will be responsible for the daily IT operations of BIG's London office, while looking to solve local challenges together with the local IT Assistant. As the IT Manager, you will coordinate and prioritize projects with IT managers from our other offices and report directly to the CIO. The right candidate must have an interest in working across a broad range of technologies and the ability to troubleshoot a wide variety of issues. You must be committed to working in a self-motivated but collaborative manner, with a desire to continually learn and develop, in a dynamic and fast-paced environment. Primary areas of responsibility: Provide dedicated and direct IT support to all BIG London staff in a professional manner Identify, categorise, prioritise, diagnose and resolve service incidents and service requests for the BIG London office, including but not limited to software, hardware, Microsoft Office 365, printers, scanners, telephone systems, as well as a range of standard software applications within the architecture industry Take ownership of emerging issues by troubleshooting and then implementing temporary and/or permanent solutions with the aim of restoring service to staff as soon as possible Ensure all service requests and incidents are accurately recorded and managed in the Service Desk's incident management system Communicate relevant updates to, and set clear service expectations with the CIO Liaise with BIG's IT service providers and be their first point of contact at the London office Create user accounts and reset passwords ensuring that the correct permissions are in place and data security is applied; this entails dealing with confidential information and ensuring full compliance in accordance with GDPR regulations and local legislation Provide feedback to the wider IT team on ticket trends or common issues occurring in the London office Negotiate new agreements with local IT service providers and suppliers Pro-actively plan and purchase new IT equipment in accordance with the needs of the London office and assist with relevant aspects of employee on- and off- boarding Monitor and research new developments in IT and make recommendations on implementation of alternative IT solutions We seek a person who: Has previous experience leading all IT initiatives in a professional office environment (experience from the creative sector is a plus) Is organized, structured and detail oriented with a positive can-do attitude Has the ability to work independently and collaborate in a team environment simultaneously Is able to communicate clearly and effectively with members of staff across all levels of seniority Has a professional presence, is capable of multi-tasking, and is service minded Is proactive and completes tasks with a sense of urgency Feels that no task is too little or too great Is a natural people-person who enjoys a busy and creative environment Demonstrates clear and concise English written and verbal communication and has excellent interpersonal skills Won't settle for status quo This job description reflects the core activities of the role and is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Application: Please upload your CV and any relevant references. We will contact you if your profile matches our requirements. Relevant applicants will be interviewed on an on-going basis, as we are seeking to fill this vacancy as soon as possible. This is a permanent, full-time position based out of BIG's London office. You must have permission to live and work in the UK. Salary will be subject to relevant experience and qualifications. Diversity has been part of our DNA since BIG's foundation. A multitude of cultures and backgrounds creates a new point of reference which leads to amazing insights. At BIG, we value, celebrate and support diversity because it makes our team, work and the built environment better. We are proud to be an equal opportunity workplace and take affirmative action to employ equally regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Are you already a senior network engineer looking to take your career to the next stage? Look no further as there is a need for someone like you reporting directly in to the IT Infrastructure Manager for a large company in Leicester. If you have heavy exposure to Cisco routers and switches and even better hold a Cisco certification in CCNA, CCNP, CCIE, CCDE, CCDP then this is the job for you. You will be seen as more than just a Senior Network Engineer as this role will allow you to take your career to the next level as your be looking at changes to the business and department to ensure the smooth running going forward. The IT Infrastructure Manager wants to see you bring new changes and ideas to the business and forward plan for their future. Senior Network Engineer Role Summary • As a part of the Infrastructure team this role will involve Configuration, Management and Monitoring of the corporate network Infrastructure. Responsibilities include project delivery, architectural design, strategic planning, capacity and availability planning and recommendations for improvements. • This person will have extensive Cisco Switch, Router and ASA Firewall skills, along with HP Networking, telephony and wireless technologies including Cisco APs and WLAN controllers. • There is also a requirement to liaise with 3rd party WAN providers, support partners and channel partners. There would be an expectation to challenge them on solutions, costs and negotiate on hardware and software purchases Customer Focus • Ensure my clients network estate is available 100% of the time, excluding planned outages • Planned system outages in accordance with change management policy and awareness of ITIL processes • Ensure the estate is resilient and is running as efficiently as possible • Make recommendation and proposals to improve the network infrastructure • Diligently carry out and report on capacity • Lead the business in terms of networking and new technologies Making Money • Look for areas to save costs whilst not impacting performance • Ensure any recommendations for improvement are made with prudence in mind What do I need to have? Essential Cisco routing and switching HP ProCurve switching Cisco ASA administration MPLS/WAN experience LAN/WAN Switching Awareness of ITIL processes Cisco Wireless LAN Access point and Controller management Desirable Cisco CCNP qualified Smoothwall Internet Gateway Microsoft Technologies VMWare and SAN technologies (e.g. NetApp) PCI Security Compliance aware ITIL qualification or exposure to the framework Networking in the Cloud e.g. Azure / AWS Permanent position - Circa £55000 plus big benefits Leicester based

An excellent opportunity has arisen for a talented IT 2nd Line Support Engineer to join a very successful and busy College. The College has a large Microsoft Windows Server network, current user-base is approximately 1400. The IT team manage all areas of; servers, network hardware and domain management tools. Core Duties Ensure the smooth running, maintenance and development of IT systems to facilitate Teaching, Learning, Administration and Leadership. To provide advanced technical support in line with the College’s IT support service definition. To support pupils and staff in the appropriate use of IT, through advice or training To work with the regional service delivery manager to deliver IT support, plan and execute projects To supervise and support other technicians in performing their day to day duties Server & Network Support Manage, administer and structure the Domain Active-Directory Manage, test and implement all GPOs, ensuring aspects of security and user-environment are configured and controlled accordingly. Provide senior level technical support and guidance, and take technical ownership of the higher-level / domain technical matters. Install and maintain standard network cabling; perform basic diagnostic and recovery routines on network equipment; configure network clients with appropriate server information and software. Install and maintain Cisco Phones, including administration of a cloud-based VoIP solution. Install software and CDs on servers/desktops in accordance with the necessary change control procedures. Maintain hardware and software on the servers; set disk space and printer quotas; create network shares and manage access rights; monitor system logs. Manage Antivirus, software updates/patches to ensure that the network is up-to-date and secure. Maintain, update and diagnose technical aspects of wireless network, digital signage, cashless catering, door access control, CCTV, Desktop & Application Support Maintain, upgrade and repair a wide range of PCs and peripherals; install complete applications. Detect, diagnose and resolve PC, peripheral and application errors. Perform advanced diagnosis procedures on PCs, peripherals and applications. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Support Request Management Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures. Prioritise resolution of problems and determine whether external support is required. Provide senior level of support for more complex requests. Make sure all requests for IT Support, new projects/purchases or major changes are recorded on the campus Service desk. Ensure that service requests are responded, fixed or escalated according to the targets outlined in the Service Level Agreement. Personal IT Development Attend relevant courses and actively seek to broaden knowledge and skills relevant to responsibilities. Maintain and extend personal expertise in specific areas of IT to provide appropriate advice and support. Essential Requirements Educated up to College level. Good knowledge of MS Server Solid hands on skills with AD and GPOs Exposure to virtualised environments using VMWare or Hyper-V. Knowledge of, or experience using a service software package or working to an SLA Good technical skills with MS Server Technologies Preferred Requirements Compti A+, N+ or other MCP Degree or other Higher Education Qualification MCP/CCNA/MCSE qualification (or working towards) Experience working in an Education Environment Knowledge of any of the following: Symantec Antivirus,, IP Telephony, Cisco Switches and Wireless AP’s, VLANS, MS SQL, Web filtering technologies Are you enthusiastic about this job? Send us your CV in word format today

An excellent opportunity has arisen for a talented IT 2nd Line Support Engineer to join a very successful and busy College. The College has a large Microsoft Windows Server network, current user-base is approximately 1400. The IT team manage all areas of; servers, network hardware and domain management tools. Core Duties Ensure the smooth running, maintenance and development of IT systems to facilitate Teaching, Learning, Administration and Leadership. To provide advanced technical support in line with the College’s IT support service definition. To support pupils and staff in the appropriate use of IT, through advice or training To work with the regional service delivery manager to deliver IT support, plan and execute projects To supervise and support other technicians in performing their day to day duties Server & Network Support Manage, administer and structure the Domain Active-Directory Manage, test and implement all GPOs, ensuring aspects of security and user-environment are configured and controlled accordingly. Provide senior level technical support and guidance, and take technical ownership of the higher-level / domain technical matters. Install and maintain standard network cabling; perform basic diagnostic and recovery routines on network equipment; configure network clients with appropriate server information and software. Install and maintain Cisco Phones, including administration of a cloud-based VoIP solution. Install software and CDs on servers/desktops in accordance with the necessary change control procedures. Maintain hardware and software on the servers; set disk space and printer quotas; create network shares and manage access rights; monitor system logs. Manage Antivirus, software updates/patches to ensure that the network is up-to-date and secure. Maintain, update and diagnose technical aspects of wireless network, digital signage, cashless catering, door access control, CCTV, Desktop & Application Support Maintain, upgrade and repair a wide range of PCs and peripherals; install complete applications. Detect, diagnose and resolve PC, peripheral and application errors. Perform advanced diagnosis procedures on PCs, peripherals and applications. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Support Request Management Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures. Prioritise resolution of problems and determine whether external support is required. Provide senior level of support for more complex requests. Make sure all requests for IT Support, new projects/purchases or major changes are recorded on the campus Service desk. Ensure that service requests are responded, fixed or escalated according to the targets outlined in the Service Level Agreement. Personal IT Development Attend relevant courses and actively seek to broaden knowledge and skills relevant to responsibilities. Maintain and extend personal expertise in specific areas of IT to provide appropriate advice and support. Essential Requirements Educated up to College level. Good knowledge of MS Server Solid hands on skills with AD and GPOs Exposure to virtualised environments using VMWare or Hyper-V. Knowledge of, or experience using a service software package or working to an SLA Good technical skills with MS Server Technologies Preferred Requirements Compti A+, N+ or other MCP Degree or other Higher Education Qualification MCP/CCNA/MCSE qualification (or working towards) Experience working in an Education Environment Knowledge of any of the following: Symantec Antivirus,, IP Telephony, Cisco Switches and Wireless AP’s, VLANS, MS SQL, Web filtering technologies Are you enthusiastic about this job? Send us your CV in word format today

An excellent opportunity has arisen for a talented IT 2nd Line Support Engineer to join a very successful and busy College. The College has a large Microsoft Windows Server network, current user-base is approximately 1400. The IT team manage all areas of; servers, network hardware and domain management tools. Core Duties Ensure the smooth running, maintenance and development of IT systems to facilitate Teaching, Learning, Administration and Leadership. To provide advanced technical support in line with the College’s IT support service definition. To support pupils and staff in the appropriate use of IT, through advice or training To work with the regional service delivery manager to deliver IT support, plan and execute projects To supervise and support other technicians in performing their day to day duties Server & Network Support Manage, administer and structure the Domain Active-Directory Manage, test and implement all GPOs, ensuring aspects of security and user-environment are configured and controlled accordingly. Provide senior level technical support and guidance, and take technical ownership of the higher-level / domain technical matters. Install and maintain standard network cabling; perform basic diagnostic and recovery routines on network equipment; configure network clients with appropriate server information and software. Install and maintain Cisco Phones, including administration of a cloud-based VoIP solution. Install software and CDs on servers/desktops in accordance with the necessary change control procedures. Maintain hardware and software on the servers; set disk space and printer quotas; create network shares and manage access rights; monitor system logs. Manage Antivirus, software updates/patches to ensure that the network is up-to-date and secure. Maintain, update and diagnose technical aspects of wireless network, digital signage, cashless catering, door access control, CCTV, Desktop & Application Support Maintain, upgrade and repair a wide range of PCs and peripherals; install complete applications. Detect, diagnose and resolve PC, peripheral and application errors. Perform advanced diagnosis procedures on PCs, peripherals and applications. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Support Request Management Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures. Prioritise resolution of problems and determine whether external support is required. Provide senior level of support for more complex requests. Make sure all requests for IT Support, new projects/purchases or major changes are recorded on the campus Service desk. Ensure that service requests are responded, fixed or escalated according to the targets outlined in the Service Level Agreement. Personal IT Development Attend relevant courses and actively seek to broaden knowledge and skills relevant to responsibilities. Maintain and extend personal expertise in specific areas of IT to provide appropriate advice and support. Essential Requirements Educated up to College level. Good knowledge of MS Server Solid hands on skills with AD and GPOs Exposure to virtualised environments using VMWare or Hyper-V. Knowledge of, or experience using a service software package or working to an SLA Good technical skills with MS Server Technologies Preferred Requirements Compti A+, N+ or other MCP Degree or other Higher Education Qualification MCP/CCNA/MCSE qualification (or working towards) Experience working in an Education Environment Knowledge of any of the following: Symantec Antivirus,, IP Telephony, Cisco Switches and Wireless AP’s, VLANS, MS SQL, Web filtering technologies Are you enthusiastic about this job? Send us your CV in word format today

An excellent opportunity has arisen for a talented IT 2nd Line Support Engineer to join a very successful and busy College. The College has a large Microsoft Windows Server network, current user-base is approximately 1400. The IT team manage all areas of; servers, network hardware and domain management tools. Core Duties Ensure the smooth running, maintenance and development of IT systems to facilitate Teaching, Learning, Administration and Leadership. To provide advanced technical support in line with the College’s IT support service definition. To support pupils and staff in the appropriate use of IT, through advice or training To work with the regional service delivery manager to deliver IT support, plan and execute projects To supervise and support other technicians in performing their day to day duties Server & Network Support Manage, administer and structure the Domain Active-Directory Manage, test and implement all GPOs, ensuring aspects of security and user-environment are configured and controlled accordingly. Provide senior level technical support and guidance, and take technical ownership of the higher-level / domain technical matters. Install and maintain standard network cabling; perform basic diagnostic and recovery routines on network equipment; configure network clients with appropriate server information and software. Install and maintain Cisco Phones, including administration of a cloud-based VoIP solution. Install software and CDs on servers/desktops in accordance with the necessary change control procedures. Maintain hardware and software on the servers; set disk space and printer quotas; create network shares and manage access rights; monitor system logs. Manage Antivirus, software updates/patches to ensure that the network is up-to-date and secure. Maintain, update and diagnose technical aspects of wireless network, digital signage, cashless catering, door access control, CCTV, Desktop & Application Support Maintain, upgrade and repair a wide range of PCs and peripherals; install complete applications. Detect, diagnose and resolve PC, peripheral and application errors. Perform advanced diagnosis procedures on PCs, peripherals and applications. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Support Request Management Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures. Prioritise resolution of problems and determine whether external support is required. Provide senior level of support for more complex requests. Make sure all requests for IT Support, new projects/purchases or major changes are recorded on the campus Service desk. Ensure that service requests are responded, fixed or escalated according to the targets outlined in the Service Level Agreement. Personal IT Development Attend relevant courses and actively seek to broaden knowledge and skills relevant to responsibilities. Maintain and extend personal expertise in specific areas of IT to provide appropriate advice and support. Essential Requirements Educated up to College level. Good knowledge of MS Server Solid hands on skills with AD and GPOs Exposure to virtualised environments using VMWare or Hyper-V. Knowledge of, or experience using a service software package or working to an SLA Good technical skills with MS Server Technologies Preferred Requirements Compti A+, N+ or other MCP Degree or other Higher Education Qualification MCP/CCNA/MCSE qualification (or working towards) Experience working in an Education Environment Knowledge of any of the following: Symantec Antivirus,, IP Telephony, Cisco Switches and Wireless AP’s, VLANS, MS SQL, Web filtering technologies Are you enthusiastic about this job? Send us your CV in word format today