Senior ServiceNow Developer £500 per day | Inside IR35 | 3-Month Rolling Contract Remote | Occasional Client Visits (Leeds & London) We're recruiting for an experienced Senior ServiceNow Developer to join a large-scale digital transformation programme, delivering high-quality, scalable solutions across the ServiceNow platform. This is a hands-on role within a collaborative engineering team where you'll have the autonomy to design, develop and enhance enterprise-grade ServiceNow capabilities while following best practice and avoiding unnecessary technical debt. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure and enhance capabilities including ITSM, CSM, Flow Designer, Service Catalog, Portals, ITOM and integrations Build reusable, scalable solutions using out-of-the-box functionality wherever possible Develop integrations using REST and SOAP APIs Collaborate with architects to ensure technical standards are maintained Troubleshoot platform issues and optimise existing functionality Produce clean, maintainable and well-documented code Essential Skills Eligible SC Clearance Strong commercial ServiceNow development experience Experience across multiple ServiceNow modules Advanced JavaScript and ServiceNow Scripting (Business Rules, Script Includes, Flow Designer etc.) Strong API and integration experience Good understanding of CMDB and ServiceNow data structures Experience delivering complex solutions with minimal supervision Strong focus on quality, maintainability and best practice Desirable ServiceNow Certified Application Developer (CAD) Experience with ServiceNow Data Foundations Contract Details £475 per day Inside IR35 Initial 3-month rolling contract Remote working with occasional client visits to Leeds and London Immediate start available Interview slots available this week
16/07/2026
Contractor
Senior ServiceNow Developer £500 per day | Inside IR35 | 3-Month Rolling Contract Remote | Occasional Client Visits (Leeds & London) We're recruiting for an experienced Senior ServiceNow Developer to join a large-scale digital transformation programme, delivering high-quality, scalable solutions across the ServiceNow platform. This is a hands-on role within a collaborative engineering team where you'll have the autonomy to design, develop and enhance enterprise-grade ServiceNow capabilities while following best practice and avoiding unnecessary technical debt. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure and enhance capabilities including ITSM, CSM, Flow Designer, Service Catalog, Portals, ITOM and integrations Build reusable, scalable solutions using out-of-the-box functionality wherever possible Develop integrations using REST and SOAP APIs Collaborate with architects to ensure technical standards are maintained Troubleshoot platform issues and optimise existing functionality Produce clean, maintainable and well-documented code Essential Skills Eligible SC Clearance Strong commercial ServiceNow development experience Experience across multiple ServiceNow modules Advanced JavaScript and ServiceNow Scripting (Business Rules, Script Includes, Flow Designer etc.) Strong API and integration experience Good understanding of CMDB and ServiceNow data structures Experience delivering complex solutions with minimal supervision Strong focus on quality, maintainability and best practice Desirable ServiceNow Certified Application Developer (CAD) Experience with ServiceNow Data Foundations Contract Details £475 per day Inside IR35 Initial 3-month rolling contract Remote working with occasional client visits to Leeds and London Immediate start available Interview slots available this week
Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with the principles of BS EN IEC 62402:2019 and ITSM good practice. The QDC Portfolio Obsolescence Manager will be accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders to ensure that new or changed hardware, software, firmware, applications, and third-party components are considered against the agreed Obsolescence Management strategies, Obsolescence Management Plan, and service lifecycle requirements. You will proactively identify items that are obsolete, approaching end-of-life, end-of-sale, end-of-support, or otherwise at risk of reduced availability, supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial, Finance, PMO, IT Asset Management, Service Configuration Management, Core Service, Security/Cyber, Service Architecture, Agile Change teams, suppliers, and wider Engineering entities, to identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain, and continually improve an Obsolescence Management Plan (OMP) aligned to the Obsolescence Management Policy, contractual obligations, regulatory requirements, customer outcomes, service-management controls, and BS EN IEC 62402 principles. Identify, assess, classify, and monitor obsolescence for configuration items and technology assets, including hardware, software, operating systems, firmware, applications, infrastructure components, and third-party products, using lifecycle intelligence such as vendor roadmaps, end-of-life notices, end-of-support dates, and support-policy changes. Maintain obsolescence registers, lifecycle records, configuration and asset data, risk assessments, treatment plans, decision records, and residual-risk positions, ensuring defined ownership, review cadence, governance, and timely escalation of critical risks. Perform obsolescence impact assessments for obsolete or at-risk items, including service impact, dependency and compatibility constraints, security exposure, availability and maintainability implications, compliance considerations, workaround requirements, and operational support consequences. Lead and coordinate obsolescence mitigation and resolution strategies such as last-time buys, alternative sourcing, approved substitutions, upgrade paths, redesign, requalification, repair solutions, extended-support agreements, risk treatment, or service re-architecture. Work with Engineering, Architecture, and Design teams to identify and validate replacement options (form-fit-function replacements, approved alternatives, or modern equivalents), including compatibility, security, supportability, and service impact. Define replacement and remediation recommendations with an implementation view, including change category, implementation steps, prerequisite changes, testing and validation needs, release and deployment considerations, service-transition impact, and high-level effort or cost drivers to support funded-change decisions. Engage with suppliers to understand product lifecycle status, roadmaps, and end-of-life notifications. Support programme bids, cost models, and business cases by providing obsolescence impact assessments. Facilitate customer and portfolio decision-making by presenting options for risk acceptance, risk treatment, residual-risk ownership, and funded remediation; maintain traceability of decisions, approvals, assumptions, controls, and agreed actions. Ensure compliance with customer, contractual, and regulatory requirements related to obsolescence management. Provide customer-facing reporting packs (e.g. monthly/quarterly) showing obsolete/at-risk products, affected locations/services, risk ratings, support implications, and recommended actions. Contribute to continual improvement of obsolescence-management processes, lifecycle-data quality, service-management controls, reporting packs, governance forums, and toolsets. Provide technical assurance on packaging/installation standards (approved versions, dependencies, hardening, and supportability) so remediation actions do not introduce new lifecycle or security risk. Assess and communicate the impact of proposed changes through the change enablement lifecycle, including compatibility, regression and validation needs, support status, configuration baseline impact, release and deployment considerations, and downstream service impact, providing inputs to CAB or the relevant Change Authority as required What does Leidos need from me? Develop, implement, govern, and continually improve the Obsolescence Management Plan across the enterprise, together with proactive and reactive obsolescence strategies that minimise lifecycle risk and provide controlled mitigation, resolution, or risk-treatment options. Provide obsolescence-management input at programme, technical, service-management, and support meetings, and chair the Obsolescence Working Group to drive governance, prioritisation, decision-making, and action tracking. Produce, maintain, and communicate the Obsolescence Management Forecast, including emerging lifecycle risks, forecasted end-of-support events, affected services, risk ratings, mitigation options, and decision points. Proven experience and Knowledge of obsolescence/lifecycle management within a complex IT or operational technology estate. Strong technical understanding across hardware, operating systems, applications, and infrastructure components, including integration, dependencies, and service delivery impact. Working knowledge of ITIL and ITSM practices, particularly IT Asset Management, Service Configuration Management, Change Enablement, Incident Management, Problem Management, Risk Management, Knowledge Management, and Continual Improvement, including how configuration and lifecycle data underpins effective service-management controls. Experience working within regulated or high-assurance environments and producing evidence-based reporting for customer and audit stakeholders. Ability to analyse technical, operational, and commercial data to assess risk, determine service impact, and recommend practical mitigation or replacement options. Strong stakeholder management skills with the ability to influence decisions across multi-disciplinary teams (operations, engineering, security, procurement, and customer). Experience engaging vendors/suppliers for lifecycle information (EoL/EoS notices, support options, roadmaps) and translating this into actionable plans. Excellent communication and reporting skills, including the ability to produce clear Obsolescence Impact Reports, risk summaries, and recommendations for non-technical audiences. Desired Skills Knowledge of industry standards and best practice for obsolescence management, particularly BS EN IEC 62402, including obsolescence-management policy, organisational infrastructure, OMP development, proactive design strategies, risk-based management approaches, resolution selection, implementation, measurement, and continual improvement. Experience with obsolescence management tools or lifecycle databases such as Diamond OM. Understanding of ITSM service configuration management, configuration baselines, CI relationships, asset records, change enablement, release and deployment controls, and auditability. Commercial awareness, including cost modelling and total lifecycle cost considerations. Experience in ITSM and ITAM tooling such as: ManageEngine End Point Central. Service Desk Plus. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: . click apply for full job details
16/07/2026
Full time
Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance with the principles of BS EN IEC 62402:2019 and ITSM good practice. The QDC Portfolio Obsolescence Manager will be accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design stakeholders to ensure that new or changed hardware, software, firmware, applications, and third-party components are considered against the agreed Obsolescence Management strategies, Obsolescence Management Plan, and service lifecycle requirements. You will proactively identify items that are obsolete, approaching end-of-life, end-of-sale, end-of-support, or otherwise at risk of reduced availability, supportability, maintainability, compliance, or service continuity. You will assess and communicate the associated operational, cyber-security, commercial, contractual, and service risks, producing evidence-based customer reports that support clear decisions on risk acceptance, residual-risk treatment, or funded remediation. You will work closely with the wider portfolio, including Commercial, Finance, PMO, IT Asset Management, Service Configuration Management, Core Service, Security/Cyber, Service Architecture, Agile Change teams, suppliers, and wider Engineering entities, to identify, assess, prioritise, and resolve lifecycle and obsolescence risks throughout the asset, configuration item, service, and system lifecycle. The role is based on a customer site near Huntington (3-4 days per week), with travel to other customer sites and the Leidos Farnborough office. Develop, implement, maintain, and continually improve an Obsolescence Management Plan (OMP) aligned to the Obsolescence Management Policy, contractual obligations, regulatory requirements, customer outcomes, service-management controls, and BS EN IEC 62402 principles. Identify, assess, classify, and monitor obsolescence for configuration items and technology assets, including hardware, software, operating systems, firmware, applications, infrastructure components, and third-party products, using lifecycle intelligence such as vendor roadmaps, end-of-life notices, end-of-support dates, and support-policy changes. Maintain obsolescence registers, lifecycle records, configuration and asset data, risk assessments, treatment plans, decision records, and residual-risk positions, ensuring defined ownership, review cadence, governance, and timely escalation of critical risks. Perform obsolescence impact assessments for obsolete or at-risk items, including service impact, dependency and compatibility constraints, security exposure, availability and maintainability implications, compliance considerations, workaround requirements, and operational support consequences. Lead and coordinate obsolescence mitigation and resolution strategies such as last-time buys, alternative sourcing, approved substitutions, upgrade paths, redesign, requalification, repair solutions, extended-support agreements, risk treatment, or service re-architecture. Work with Engineering, Architecture, and Design teams to identify and validate replacement options (form-fit-function replacements, approved alternatives, or modern equivalents), including compatibility, security, supportability, and service impact. Define replacement and remediation recommendations with an implementation view, including change category, implementation steps, prerequisite changes, testing and validation needs, release and deployment considerations, service-transition impact, and high-level effort or cost drivers to support funded-change decisions. Engage with suppliers to understand product lifecycle status, roadmaps, and end-of-life notifications. Support programme bids, cost models, and business cases by providing obsolescence impact assessments. Facilitate customer and portfolio decision-making by presenting options for risk acceptance, risk treatment, residual-risk ownership, and funded remediation; maintain traceability of decisions, approvals, assumptions, controls, and agreed actions. Ensure compliance with customer, contractual, and regulatory requirements related to obsolescence management. Provide customer-facing reporting packs (e.g. monthly/quarterly) showing obsolete/at-risk products, affected locations/services, risk ratings, support implications, and recommended actions. Contribute to continual improvement of obsolescence-management processes, lifecycle-data quality, service-management controls, reporting packs, governance forums, and toolsets. Provide technical assurance on packaging/installation standards (approved versions, dependencies, hardening, and supportability) so remediation actions do not introduce new lifecycle or security risk. Assess and communicate the impact of proposed changes through the change enablement lifecycle, including compatibility, regression and validation needs, support status, configuration baseline impact, release and deployment considerations, and downstream service impact, providing inputs to CAB or the relevant Change Authority as required What does Leidos need from me? Develop, implement, govern, and continually improve the Obsolescence Management Plan across the enterprise, together with proactive and reactive obsolescence strategies that minimise lifecycle risk and provide controlled mitigation, resolution, or risk-treatment options. Provide obsolescence-management input at programme, technical, service-management, and support meetings, and chair the Obsolescence Working Group to drive governance, prioritisation, decision-making, and action tracking. Produce, maintain, and communicate the Obsolescence Management Forecast, including emerging lifecycle risks, forecasted end-of-support events, affected services, risk ratings, mitigation options, and decision points. Proven experience and Knowledge of obsolescence/lifecycle management within a complex IT or operational technology estate. Strong technical understanding across hardware, operating systems, applications, and infrastructure components, including integration, dependencies, and service delivery impact. Working knowledge of ITIL and ITSM practices, particularly IT Asset Management, Service Configuration Management, Change Enablement, Incident Management, Problem Management, Risk Management, Knowledge Management, and Continual Improvement, including how configuration and lifecycle data underpins effective service-management controls. Experience working within regulated or high-assurance environments and producing evidence-based reporting for customer and audit stakeholders. Ability to analyse technical, operational, and commercial data to assess risk, determine service impact, and recommend practical mitigation or replacement options. Strong stakeholder management skills with the ability to influence decisions across multi-disciplinary teams (operations, engineering, security, procurement, and customer). Experience engaging vendors/suppliers for lifecycle information (EoL/EoS notices, support options, roadmaps) and translating this into actionable plans. Excellent communication and reporting skills, including the ability to produce clear Obsolescence Impact Reports, risk summaries, and recommendations for non-technical audiences. Desired Skills Knowledge of industry standards and best practice for obsolescence management, particularly BS EN IEC 62402, including obsolescence-management policy, organisational infrastructure, OMP development, proactive design strategies, risk-based management approaches, resolution selection, implementation, measurement, and continual improvement. Experience with obsolescence management tools or lifecycle databases such as Diamond OM. Understanding of ITSM service configuration management, configuration baselines, CI relationships, asset records, change enablement, release and deployment controls, and auditability. Commercial awareness, including cost modelling and total lifecycle cost considerations. Experience in ITSM and ITAM tooling such as: ManageEngine End Point Central. Service Desk Plus. Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: . click apply for full job details
ServiceNow certified implementeris required to assess client critical business challenges and develop formal recommendations that help the client achieve objectives using sound industry leading strategies.The key focus of this role will be on IT Service Management,and the configuration and customisation of Service Management tools (particularly ServiceNow) to support its effective and efficient execution. The key here is to ensure that the tool is configured,customised and used in the right way to: Add maximum value within the ITILv3 service management context, and Be a sustainable and supportable configuration which maximises the benefits of the SaaS model. Operationally accountable for the outcome of own engagements, and acts as a lead consultant on both Advisory and Technical solution engagements which require a team of multiple consultants. Works in a professional manner to represent to the client at a senior level, and to deliver high customersatisfaction by completing project responsibilities to a high quality, on time and to budget. Responsibilities Assemble information to determine, document and agree customer requirements. Plan and manage IT Service Management tools and process discovery activities, conduct executive scans and strategic assessments, analyse and report findings and make recommendations. Design service management solutions together with supporting tooling configurations and/or functional specifications, based on industry best practice. Identify opportunities to drive more value from an organization's IT strategy by targeting areas which contribute to improved business performance and innovation. Work collaboratively with clients, up to and including CIO level, to develop and execute solution strategies that support organizational direction. Architect ServiceNow solutions to support best practice processes needed to deliver business requirements. Deliver advisory services centred on ServiceNow configuration optimisation for performance and capability. Manage engagements and ensure continuity for customer from pre sales to delivery. Identify additional business opportunities resulting from CBC ITIS engagements. Actively develop practice IP, points of view, publish white papers and speak in specific practice industry forums. Key skills and Experience ITIL V3 certified (minimum foundation level) Certified ServiceNow Implementer Clear understanding of process centric IT, the interaction of human based and system based processes and business events Requirements gathering and problem solving methods Communication and presentation skills Client management Capability to support the sales team to identify and develop business opportunities, within the existing work scope Plan and manage discovery/assessment activities for consulting engagements/teams Detailed knowledge and experience of ServiceNow at an architectural level Knowledge of other ITSM tools at a similar level would be an advantage Design, development and deployment best practices for the ServiceNow platform and similar ITSM toolsets Technical design of cost effective service management solutions Integration of ServiceNow with other ITSM related toolsets (e.g. event monitoring) Creation of functional specifications for ServiceNow configuration and customisations needed to deliver defined requirements ServiceNow Technical Skills ServiceNow for custom Application Development Create and modify workflows External Client Facing Consulting Experience, including Gathering requirements, problem solving and making recommendations Track record in mid sized and Fortune 1000 customer environments Demonstrated Success - Consulting Context Developing and delivering solutions. Achievement of high level of Customer Satisfaction on consulting engagements. Broad IT Experience, Including Demonstrable thought leadership, through authorship (or participation in) white papers or presentation at conferences. Team leading and/or management, including team planning, prioritizing & goal setting Identification and exploitation of opportunities to drive more value from an organization's IT strategy by targeting areas which contribute to improved business performance and innovation Working collaboratively with clients to develop and execute solution strategies to support organizational direction Architecting Service Management tools and process implementations as solutions to business requirements.
16/07/2026
Full time
ServiceNow certified implementeris required to assess client critical business challenges and develop formal recommendations that help the client achieve objectives using sound industry leading strategies.The key focus of this role will be on IT Service Management,and the configuration and customisation of Service Management tools (particularly ServiceNow) to support its effective and efficient execution. The key here is to ensure that the tool is configured,customised and used in the right way to: Add maximum value within the ITILv3 service management context, and Be a sustainable and supportable configuration which maximises the benefits of the SaaS model. Operationally accountable for the outcome of own engagements, and acts as a lead consultant on both Advisory and Technical solution engagements which require a team of multiple consultants. Works in a professional manner to represent to the client at a senior level, and to deliver high customersatisfaction by completing project responsibilities to a high quality, on time and to budget. Responsibilities Assemble information to determine, document and agree customer requirements. Plan and manage IT Service Management tools and process discovery activities, conduct executive scans and strategic assessments, analyse and report findings and make recommendations. Design service management solutions together with supporting tooling configurations and/or functional specifications, based on industry best practice. Identify opportunities to drive more value from an organization's IT strategy by targeting areas which contribute to improved business performance and innovation. Work collaboratively with clients, up to and including CIO level, to develop and execute solution strategies that support organizational direction. Architect ServiceNow solutions to support best practice processes needed to deliver business requirements. Deliver advisory services centred on ServiceNow configuration optimisation for performance and capability. Manage engagements and ensure continuity for customer from pre sales to delivery. Identify additional business opportunities resulting from CBC ITIS engagements. Actively develop practice IP, points of view, publish white papers and speak in specific practice industry forums. Key skills and Experience ITIL V3 certified (minimum foundation level) Certified ServiceNow Implementer Clear understanding of process centric IT, the interaction of human based and system based processes and business events Requirements gathering and problem solving methods Communication and presentation skills Client management Capability to support the sales team to identify and develop business opportunities, within the existing work scope Plan and manage discovery/assessment activities for consulting engagements/teams Detailed knowledge and experience of ServiceNow at an architectural level Knowledge of other ITSM tools at a similar level would be an advantage Design, development and deployment best practices for the ServiceNow platform and similar ITSM toolsets Technical design of cost effective service management solutions Integration of ServiceNow with other ITSM related toolsets (e.g. event monitoring) Creation of functional specifications for ServiceNow configuration and customisations needed to deliver defined requirements ServiceNow Technical Skills ServiceNow for custom Application Development Create and modify workflows External Client Facing Consulting Experience, including Gathering requirements, problem solving and making recommendations Track record in mid sized and Fortune 1000 customer environments Demonstrated Success - Consulting Context Developing and delivering solutions. Achievement of high level of Customer Satisfaction on consulting engagements. Broad IT Experience, Including Demonstrable thought leadership, through authorship (or participation in) white papers or presentation at conferences. Team leading and/or management, including team planning, prioritizing & goal setting Identification and exploitation of opportunities to drive more value from an organization's IT strategy by targeting areas which contribute to improved business performance and innovation Working collaboratively with clients to develop and execute solution strategies to support organizational direction Architecting Service Management tools and process implementations as solutions to business requirements.
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Role Overview We are hiring an experienced Infrastructure Engineer to join our Corporate IT team as a key second-line escalation point across Chemify's growing technology estate. First-line queries are handled by our service desk, freeing this role to focus on complex infrastructure challenges, endpoint fleet management, and the tooling and automation that underpins everything Chemify's teams depend on. You will own the administration of Microsoft Intune and Entra ID, maintain network infrastructure across our Glasgow sites - all while partnering with our DevSecOps engineer, Chief Architect, and wider engineering teams on projects that push our infrastructure forward. This role would suit a candidate with 3 or more years in a second-line infrastructure or systems administration role who is comfortable owning platforms end-to-end, not just supporting them. If you thrive in a small, dynamic team with a start-up mentality and want real ownership of cutting edge infrastructure supporting robotics, GPU systems, and cloud technologies, this is the role for you. Key Responsibilities Endpoint Fleet Management & Intune Administration Own and administer Microsoft Intune as Chemify's primary MDM/MAM platform across Windows and macOS device estates Design, deploy, and maintain compliance policies, configuration profiles, conditional access rules, and app deployment packages Manage Windows Autopilot provisioning and zero touch device enrolment workflows Monitor endpoint health and compliance using Intune Endpoint Analytics and Microsoft Defender for Endpoint Act as the escalation point for complex endpoint issues beyond first-line resolution Identity & Access Management Administer Microsoft Entra ID (Azure AD), managing user lifecycle, group policies, and role-based access controls Maintain and improve Entra ID conditional access policies and hybrid identity sync (Entra Connect) Support privileged identity management and access reviews in line with Chemify's security standards Own patch management cycles, hardening baselines, and vulnerability remediation across Windows and Linux server environments Support and maintain cloud infrastructure across AWS and Azure, including cost management and security posture Manage backup and recovery processes, ensuring RTO/RPO targets are met across production environments Network Infrastructure Administer and maintain switching infrastructure (Cisco/Meraki), firewalls, VPN, and wireless across Chemify's Glasgow sites Troubleshoot and resolve complex network issues escalated from first line or flagged through monitoring Contribute to network design decisions for new sites and infrastructure expansion projects Develop and maintain PowerShell scripts and automation workflows to reduce manual effort and improve consistency across IT operations Leverage Microsoft Power Automate and other tooling to streamline IT processes and service delivery Identify and drive proactive improvements to infrastructure reliability, security, and operational efficiency Participate actively in Change Management and Problem Management processes within Chemify's evolving ITSM framework Contribute to IT infrastructure projects within Chemify's PMO framework, from scoping through to delivery and handover Mentor and support first-line engineers, providing guidance on escalated issues and knowledge transfer What You'll Bring Proven experience in a second-line infrastructure, systems administration, or IT engineering role Degree in IT, Engineering, or a related field - or equivalent practical experience Hands on administration experience with Microsoft Intune - including compliance policies, configuration profiles, app deployment, and Autopilot Strong working knowledge of Microsoft Entra ID and on premises Active Directory, including hybrid identity and conditional access Proficiency in PowerShell scripting for administration and automation tasks Experience administering Microsoft 365 services including Exchange Online, SharePoint, and Teams Working knowledge of Windows and Linux server administration, patching, and virtualisation platforms Experience supporting network infrastructure including Cisco/Meraki switching, firewalls, VPN, and wireless Understanding of hybrid cloud environments, with exposure to AWS and/or Azure Working knowledge of cybersecurity principles and the ability to apply them across infrastructure and endpoint management Clear communication skills and the ability to work effectively with stakeholders from first-line engineers through to C level executives Beneficial Skills ITSM experience with familiarity of the ITIL framework, particularly Incident, Change, and Problem Management Experience with automation tooling such as Microsoft Power Automate or UIPath AV equipment set up and support across meeting room and collaboration environments Familiarity with Agile ways of working and experience partnering with software development teams UK driving licence and willingness to support across Chemify's three Glasgow sites. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
16/07/2026
Full time
Chemify is revolutionising chemistry. We are creating a future where the synthesis of previously unimaginable molecules, drugs, and materials is instantly accessible. By combining AI, robotics, and the world's largest continually expanding database of chemical programs, we are accelerating chemical discovery to improve quality of life and extend the reach of humanity. Role Overview We are hiring an experienced Infrastructure Engineer to join our Corporate IT team as a key second-line escalation point across Chemify's growing technology estate. First-line queries are handled by our service desk, freeing this role to focus on complex infrastructure challenges, endpoint fleet management, and the tooling and automation that underpins everything Chemify's teams depend on. You will own the administration of Microsoft Intune and Entra ID, maintain network infrastructure across our Glasgow sites - all while partnering with our DevSecOps engineer, Chief Architect, and wider engineering teams on projects that push our infrastructure forward. This role would suit a candidate with 3 or more years in a second-line infrastructure or systems administration role who is comfortable owning platforms end-to-end, not just supporting them. If you thrive in a small, dynamic team with a start-up mentality and want real ownership of cutting edge infrastructure supporting robotics, GPU systems, and cloud technologies, this is the role for you. Key Responsibilities Endpoint Fleet Management & Intune Administration Own and administer Microsoft Intune as Chemify's primary MDM/MAM platform across Windows and macOS device estates Design, deploy, and maintain compliance policies, configuration profiles, conditional access rules, and app deployment packages Manage Windows Autopilot provisioning and zero touch device enrolment workflows Monitor endpoint health and compliance using Intune Endpoint Analytics and Microsoft Defender for Endpoint Act as the escalation point for complex endpoint issues beyond first-line resolution Identity & Access Management Administer Microsoft Entra ID (Azure AD), managing user lifecycle, group policies, and role-based access controls Maintain and improve Entra ID conditional access policies and hybrid identity sync (Entra Connect) Support privileged identity management and access reviews in line with Chemify's security standards Own patch management cycles, hardening baselines, and vulnerability remediation across Windows and Linux server environments Support and maintain cloud infrastructure across AWS and Azure, including cost management and security posture Manage backup and recovery processes, ensuring RTO/RPO targets are met across production environments Network Infrastructure Administer and maintain switching infrastructure (Cisco/Meraki), firewalls, VPN, and wireless across Chemify's Glasgow sites Troubleshoot and resolve complex network issues escalated from first line or flagged through monitoring Contribute to network design decisions for new sites and infrastructure expansion projects Develop and maintain PowerShell scripts and automation workflows to reduce manual effort and improve consistency across IT operations Leverage Microsoft Power Automate and other tooling to streamline IT processes and service delivery Identify and drive proactive improvements to infrastructure reliability, security, and operational efficiency Participate actively in Change Management and Problem Management processes within Chemify's evolving ITSM framework Contribute to IT infrastructure projects within Chemify's PMO framework, from scoping through to delivery and handover Mentor and support first-line engineers, providing guidance on escalated issues and knowledge transfer What You'll Bring Proven experience in a second-line infrastructure, systems administration, or IT engineering role Degree in IT, Engineering, or a related field - or equivalent practical experience Hands on administration experience with Microsoft Intune - including compliance policies, configuration profiles, app deployment, and Autopilot Strong working knowledge of Microsoft Entra ID and on premises Active Directory, including hybrid identity and conditional access Proficiency in PowerShell scripting for administration and automation tasks Experience administering Microsoft 365 services including Exchange Online, SharePoint, and Teams Working knowledge of Windows and Linux server administration, patching, and virtualisation platforms Experience supporting network infrastructure including Cisco/Meraki switching, firewalls, VPN, and wireless Understanding of hybrid cloud environments, with exposure to AWS and/or Azure Working knowledge of cybersecurity principles and the ability to apply them across infrastructure and endpoint management Clear communication skills and the ability to work effectively with stakeholders from first-line engineers through to C level executives Beneficial Skills ITSM experience with familiarity of the ITIL framework, particularly Incident, Change, and Problem Management Experience with automation tooling such as Microsoft Power Automate or UIPath AV equipment set up and support across meeting room and collaboration environments Familiarity with Agile ways of working and experience partnering with software development teams UK driving licence and willingness to support across Chemify's three Glasgow sites. Advanced Research Centre, University of Glasgow, 11 Chapel Lane, G11 6EW
Job Description: Infrastructure Support Specialist - Job Specification JOB TITLE: Infrastructure Support Specialist LOCATION: Client Site - Onsite 5 days per week (occasional WFH), Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high performance, fast paced Enterprise IT environment that supports a major public sector client. The position is responsible for delivering advanced 3rd and 4th line support across a wide range of technologies including Windows Server, Enterprise storage platforms, Hyper V, VMware, networking, and workstation environments. The role demands a deep technical understanding of On Premise datacentre operations, as well as the ability to manage complex infrastructure estates with a focus on stability, resilience, and security. You will be a key member of the On Prem Infrastructure Team, providing expert troubleshooting, solution implementation, and performance optimisation across server, storage, and virtualisation layers. Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational support, and proactive identification of risks and service improvements. Alongside BAU tasks, you will work extensively on a wide variety of projects covering infrastructure upgrades, platform enhancements, obsolescence remediation, data centre improvements, Hyper V cluster lifecycle activities, and related transformation initiatives. The role requires an individual who can confidently operate in controlled datacentre environments, managing configuration changes, cabling, hardware replacements, and environmental troubleshooting to ensure maximum service uptime. You will collaborate closely with Networking, Storage, Security, Desktop, and Application teams-requiring strong communication skills, the ability to explain technical concepts clearly, and the professionalism to work with internal stakeholders and external suppliers alike. Candidates should demonstrate the ability to manage multiple workstreams concurrently, respond rapidly to critical incidents, and apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindset-anticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change Management) will be essential to the success of this role. This is a strategically important position within the wider Enterprise Server Management function, ensuring continuity of critical services and supporting the ongoing evolution of the client's IT capabilities. The successful candidate will be enthusiastic, resilient, comfortable working autonomously or as part of a team, and committed to continuous professional development within a rapidly evolving technological landscape. We are looking for a highly motivated, customer-focused and enthusiastic individual to join the On Prem Infrastructure team. Responsibilities include delivering excellent 3rd/4th line support across Server, Storage, Networking, and Desktop environments, and managing complex enterprise infrastructure. Duties include Hyper V administration, troubleshooting, BAU support, project delivery, and collaboration across support teams. KEY RESPONSIBILITIES: Manage and support Windows Server, Storage, Hyper V, Clustering, HCI platforms, backups, and monitoring systems. Perform performance monitoring, patching, image deployment, and system optimisation across infrastructure services. Troubleshoot issues across servers, storage, virtual machines, authentication paths, and workstations. Support enterprise networking across Extreme, Cisco, Dell, and HPE switching, including configuration and fault resolution. Assist with Juniper and Palo Alto firewall environments and resolve network connectivity issues. Apply core networking principles including VLANs, routing basics, STP, ARP, link aggregation, and network segmentation. Maintain DNS, DHCP, and domain communication services across multi network environments. Perform datacentre operations such as cabling, hardware installation, config changes, and proactive health checks. Contribute to infrastructure and network projects, upgrades, and continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies, DNS, DHCP, DFS, and domain communication paths. Proven expertise supporting and administering Hyper V environments, including cluster management, system builds, virtual networking, and troubleshooting. Experience providing planning, installation, configuration, and upgrade support for VMware ESXi and vCenter Server. Strong knowledge of enterprise storage solutions, including HPE/Dell arrays and Microsoft Storage Spaces Direct, with experience in performance monitoring, optimisation, and capacity planning. Advanced PowerShell scripting capability for automation Experience supporting HCI and converged infrastructure platforms, including Dell/HP systems. Proficiency with backup and security solutions such as Symantec NetBackup and Symantec MFA. Strong understanding of systems management tools including RDS, WSUS, SCCM, SCOM, and their deployment/monitoring processes. Hands on experience supporting BAU operational activities across Windows, Storage, Backup, and workstation environments, including troubleshooting, patching, and software upgrades. Ability to create and interpret HLDs, LLDs, and Build Guides, ensuring clear documentation of infrastructure solutions. Experience working within controlled data centre environments, including system builds, cabling, proactive monitoring, and physical hardware management. Strong working knowledge of Extreme, Cisco, Dell, and HPE switching platforms, including configuration, troubleshooting, and performance monitoring. Understanding of enterprise firewall concepts with exposure to Juniper and Palo Alto firewall technologies. Ability to diagnose complex network issues impacting servers, storage, virtual machines, authentication paths, and workstation connectivity. Solid understanding of networking fundamentals: VLANs, trunking, routing basics, ARP, STP, link aggregation, segmentation, and multi network secure architectures. Demonstrated ability to support domain integrated services including DNS, DHCP, and domain structure in secure, multi tiered environments. Strong analytical, diagnostic, and problem solving ability across all infrastructure layers. DESIRABLE SKILLS: Experience with Azure Cloud and/or Oracle Cloud platforms for hybrid infrastructure integration. Exposure to VMware technologies including ESXi, vCenter, and virtual networking (beneficial but not essential). Knowledge of enterprise storage platforms such as Left-Hand Storage, EMC Networker/Unity, HPe 3PAR, SAN, MSA, and StoreOnce solutions. Experience supporting SAN/NAS storage networking, including fibre channel and iSCSI fabrics. Industry certifications such as CCNA/CCNP for networking or relevant vendor qualifications (HPE, Dell, Cisco). Exposure to Juniper and Palo Alto firewall technologies and understanding of enterprise firewall behaviour and policy structures. Familiarity with software defined networking concepts, segmentation models, and secure multi network designs. Experience working with complex datacentre networking topologies including VLAN design, LACP/link aggregation, spanning tree management, and multi layer switching. Linux operating system knowledge and administrative capability. Experience using monitoring or orchestration tools for network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
16/07/2026
Full time
Job Description: Infrastructure Support Specialist - Job Specification JOB TITLE: Infrastructure Support Specialist LOCATION: Client Site - Onsite 5 days per week (occasional WFH), Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high performance, fast paced Enterprise IT environment that supports a major public sector client. The position is responsible for delivering advanced 3rd and 4th line support across a wide range of technologies including Windows Server, Enterprise storage platforms, Hyper V, VMware, networking, and workstation environments. The role demands a deep technical understanding of On Premise datacentre operations, as well as the ability to manage complex infrastructure estates with a focus on stability, resilience, and security. You will be a key member of the On Prem Infrastructure Team, providing expert troubleshooting, solution implementation, and performance optimisation across server, storage, and virtualisation layers. Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational support, and proactive identification of risks and service improvements. Alongside BAU tasks, you will work extensively on a wide variety of projects covering infrastructure upgrades, platform enhancements, obsolescence remediation, data centre improvements, Hyper V cluster lifecycle activities, and related transformation initiatives. The role requires an individual who can confidently operate in controlled datacentre environments, managing configuration changes, cabling, hardware replacements, and environmental troubleshooting to ensure maximum service uptime. You will collaborate closely with Networking, Storage, Security, Desktop, and Application teams-requiring strong communication skills, the ability to explain technical concepts clearly, and the professionalism to work with internal stakeholders and external suppliers alike. Candidates should demonstrate the ability to manage multiple workstreams concurrently, respond rapidly to critical incidents, and apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindset-anticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change Management) will be essential to the success of this role. This is a strategically important position within the wider Enterprise Server Management function, ensuring continuity of critical services and supporting the ongoing evolution of the client's IT capabilities. The successful candidate will be enthusiastic, resilient, comfortable working autonomously or as part of a team, and committed to continuous professional development within a rapidly evolving technological landscape. We are looking for a highly motivated, customer-focused and enthusiastic individual to join the On Prem Infrastructure team. Responsibilities include delivering excellent 3rd/4th line support across Server, Storage, Networking, and Desktop environments, and managing complex enterprise infrastructure. Duties include Hyper V administration, troubleshooting, BAU support, project delivery, and collaboration across support teams. KEY RESPONSIBILITIES: Manage and support Windows Server, Storage, Hyper V, Clustering, HCI platforms, backups, and monitoring systems. Perform performance monitoring, patching, image deployment, and system optimisation across infrastructure services. Troubleshoot issues across servers, storage, virtual machines, authentication paths, and workstations. Support enterprise networking across Extreme, Cisco, Dell, and HPE switching, including configuration and fault resolution. Assist with Juniper and Palo Alto firewall environments and resolve network connectivity issues. Apply core networking principles including VLANs, routing basics, STP, ARP, link aggregation, and network segmentation. Maintain DNS, DHCP, and domain communication services across multi network environments. Perform datacentre operations such as cabling, hardware installation, config changes, and proactive health checks. Contribute to infrastructure and network projects, upgrades, and continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies, DNS, DHCP, DFS, and domain communication paths. Proven expertise supporting and administering Hyper V environments, including cluster management, system builds, virtual networking, and troubleshooting. Experience providing planning, installation, configuration, and upgrade support for VMware ESXi and vCenter Server. Strong knowledge of enterprise storage solutions, including HPE/Dell arrays and Microsoft Storage Spaces Direct, with experience in performance monitoring, optimisation, and capacity planning. Advanced PowerShell scripting capability for automation Experience supporting HCI and converged infrastructure platforms, including Dell/HP systems. Proficiency with backup and security solutions such as Symantec NetBackup and Symantec MFA. Strong understanding of systems management tools including RDS, WSUS, SCCM, SCOM, and their deployment/monitoring processes. Hands on experience supporting BAU operational activities across Windows, Storage, Backup, and workstation environments, including troubleshooting, patching, and software upgrades. Ability to create and interpret HLDs, LLDs, and Build Guides, ensuring clear documentation of infrastructure solutions. Experience working within controlled data centre environments, including system builds, cabling, proactive monitoring, and physical hardware management. Strong working knowledge of Extreme, Cisco, Dell, and HPE switching platforms, including configuration, troubleshooting, and performance monitoring. Understanding of enterprise firewall concepts with exposure to Juniper and Palo Alto firewall technologies. Ability to diagnose complex network issues impacting servers, storage, virtual machines, authentication paths, and workstation connectivity. Solid understanding of networking fundamentals: VLANs, trunking, routing basics, ARP, STP, link aggregation, segmentation, and multi network secure architectures. Demonstrated ability to support domain integrated services including DNS, DHCP, and domain structure in secure, multi tiered environments. Strong analytical, diagnostic, and problem solving ability across all infrastructure layers. DESIRABLE SKILLS: Experience with Azure Cloud and/or Oracle Cloud platforms for hybrid infrastructure integration. Exposure to VMware technologies including ESXi, vCenter, and virtual networking (beneficial but not essential). Knowledge of enterprise storage platforms such as Left-Hand Storage, EMC Networker/Unity, HPe 3PAR, SAN, MSA, and StoreOnce solutions. Experience supporting SAN/NAS storage networking, including fibre channel and iSCSI fabrics. Industry certifications such as CCNA/CCNP for networking or relevant vendor qualifications (HPE, Dell, Cisco). Exposure to Juniper and Palo Alto firewall technologies and understanding of enterprise firewall behaviour and policy structures. Familiarity with software defined networking concepts, segmentation models, and secure multi network designs. Experience working with complex datacentre networking topologies including VLAN design, LACP/link aggregation, spanning tree management, and multi layer switching. Linux operating system knowledge and administrative capability. Experience using monitoring or orchestration tools for network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
About the job you're consideringAre you passionate about cybersecurity? Are you an excellent communicator with demonstrable experience of delivering security services within organisations? Would you relish putting these skills into practice by taking on a role within Capgemini to protect us and our clients from cyber threats?We are seeking a Compliance Incident Analyst with incident management experience to join our cybersecurity team. Working as part of our Security Operations team, you will be responsible for managing compliance cyber related incidents through to resolution, working closely with the client to suggest improvements to bolster security.As a Compliance Incident Analyst, you will play a crucial role in safeguarding our customer's information assets by identifying, assessing, and mitigating compliance related issues (suspected policy breaches, security tolling gaps, threat hunt output etc). Your expertise in incident management will be essential in ensuring the correct handling and satisfactory remediation of compliance incidents.The Cyber Delivery Team sits within a wider Managed Services function, residing in the Cloud Infrastructure Services (CIS) UK business line. You will have the opportunity to interact with our global team of security experts, from Architects to Engineers, Analysts to Compliance Managers. Outreach in CIS doesn't just stop at security, as we actively encourage our staff to engage with other areas of the business and local communities.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleSupport the management of compliance and security incidents, assisting with investigation, documentation, escalation, and resolution of incidents, in line with internal policies and regulatory requirements.Coordinate incident response activities across teams, working with cyber security, IT, legal, and business stakeholders to ensure incidents are tracked, reported, and reviewed accurately and on time.Contribute to continuous improvement of incident processes, helping to maintain incident registers, perform basic root cause analysis, and support post incident reviews and compliance reporting.Identify gaps in security tooling coverage and engage with remediation teams to ensure security tooling compliance across the estate.Handle output of threat hunt and work with other areas of security to implement improvements to security posture.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Your skills and experienceEducation: Relevant qualification in Information Security, Computer Science, or a related field.Experience: Some experience in incident management or a related role.Technical Skills: Proficiency in ITSM systems and knowledge of security tooling is a plus.Analytical Skills: Strong analytical and problem-solving skills to assess and mitigate security incidents.Communication Skills: Excellent verbal and written communication skills to effectively collaborate with various departments and present findings to stakeholders.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksIf you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Some roles will also require an additional level of security clearance:Security Check (SC) Clearance:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
16/07/2026
Full time
About the job you're consideringAre you passionate about cybersecurity? Are you an excellent communicator with demonstrable experience of delivering security services within organisations? Would you relish putting these skills into practice by taking on a role within Capgemini to protect us and our clients from cyber threats?We are seeking a Compliance Incident Analyst with incident management experience to join our cybersecurity team. Working as part of our Security Operations team, you will be responsible for managing compliance cyber related incidents through to resolution, working closely with the client to suggest improvements to bolster security.As a Compliance Incident Analyst, you will play a crucial role in safeguarding our customer's information assets by identifying, assessing, and mitigating compliance related issues (suspected policy breaches, security tolling gaps, threat hunt output etc). Your expertise in incident management will be essential in ensuring the correct handling and satisfactory remediation of compliance incidents.The Cyber Delivery Team sits within a wider Managed Services function, residing in the Cloud Infrastructure Services (CIS) UK business line. You will have the opportunity to interact with our global team of security experts, from Architects to Engineers, Analysts to Compliance Managers. Outreach in CIS doesn't just stop at security, as we actively encourage our staff to engage with other areas of the business and local communities.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleSupport the management of compliance and security incidents, assisting with investigation, documentation, escalation, and resolution of incidents, in line with internal policies and regulatory requirements.Coordinate incident response activities across teams, working with cyber security, IT, legal, and business stakeholders to ensure incidents are tracked, reported, and reviewed accurately and on time.Contribute to continuous improvement of incident processes, helping to maintain incident registers, perform basic root cause analysis, and support post incident reviews and compliance reporting.Identify gaps in security tooling coverage and engage with remediation teams to ensure security tooling compliance across the estate.Handle output of threat hunt and work with other areas of security to implement improvements to security posture.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Your skills and experienceEducation: Relevant qualification in Information Security, Computer Science, or a related field.Experience: Some experience in incident management or a related role.Technical Skills: Proficiency in ITSM systems and knowledge of security tooling is a plus.Analytical Skills: Strong analytical and problem-solving skills to assess and mitigate security incidents.Communication Skills: Excellent verbal and written communication skills to effectively collaborate with various departments and present findings to stakeholders.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksIf you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Some roles will also require an additional level of security clearance:Security Check (SC) Clearance:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real - what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real
About the job you're consideringTo support the continued growth of our Cloud and Infrastructure Services business, Capgemini is expanding its observability and automation capability. We are seeking a Technical Architect to design, govern, and assure best practice client solutions for infrastructure observability and automation across complex enterprise environments.You will work with clients and internal delivery teams to architect scalable, secure, and resilient solutions using industry-leading platforms such as Ansible, Splunk, and ServiceNow, ensuring strong integration across monitoring, automation, and IT Service Management (ITSM).This role is architecture-led, focused on solution design, standards, patterns, and client outcomes, rather than day to day platform administration.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleThis role includes the following responsibilities:Design end to end observability architectures (metrics, logs, traces, alerting, dashboards) using platforms like SplunkArchitect infrastructure automation and configuration management solutions aligned to IaC and DevOps (e.g. Ansible)Define and promote reference architectures, standards, reusable patterns, and best practicesDesign integrations between observability, automation platforms, and ITSM tools (e.g. ServiceNow) for automated workflowsTranslate client requirements into scalable, secure, cost effective technical solutions, providing governance and design assuranceCollaborate across teams and support pre sales activities, including solution design, client workshops, and modern platform adoptionYou can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Your skills and experienceProven experience as a Technical Architect/Senior Lead in cloud, infrastructure, or managed servicesStrong expertise in observability platforms (e.g. Splunk) and enterprise monitoring solutionsSolid experience designing and governing infrastructure automation (e.g. Ansible) aligned to DevOps practicesSkilled in integrating infrastructure and observability with ITSM platforms (e.g. ServiceNow, CMDB, incident/change workflows)Strong understanding of cloud and hybrid architectures (AWS, Azure, on prem) and defining architecture standards and best practicesExcellent communication skills with ability to convey complex designs, supported by knowledge of SDLC and service management modelsWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your Security ClearanceTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.If you are successfully offered this position, you will go through a series of pre-employment checks, including:identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Make it real - what does it mean for you?You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Capgemini. Make it real.Why you should consider CapgeminiGrowing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real
16/07/2026
Full time
About the job you're consideringTo support the continued growth of our Cloud and Infrastructure Services business, Capgemini is expanding its observability and automation capability. We are seeking a Technical Architect to design, govern, and assure best practice client solutions for infrastructure observability and automation across complex enterprise environments.You will work with clients and internal delivery teams to architect scalable, secure, and resilient solutions using industry-leading platforms such as Ansible, Splunk, and ServiceNow, ensuring strong integration across monitoring, automation, and IT Service Management (ITSM).This role is architecture-led, focused on solution design, standards, patterns, and client outcomes, rather than day to day platform administration.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your roleThis role includes the following responsibilities:Design end to end observability architectures (metrics, logs, traces, alerting, dashboards) using platforms like SplunkArchitect infrastructure automation and configuration management solutions aligned to IaC and DevOps (e.g. Ansible)Define and promote reference architectures, standards, reusable patterns, and best practicesDesign integrations between observability, automation platforms, and ITSM tools (e.g. ServiceNow) for automated workflowsTranslate client requirements into scalable, secure, cost effective technical solutions, providing governance and design assuranceCollaborate across teams and support pre sales activities, including solution design, client workshops, and modern platform adoptionYou can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Your skills and experienceProven experience as a Technical Architect/Senior Lead in cloud, infrastructure, or managed servicesStrong expertise in observability platforms (e.g. Splunk) and enterprise monitoring solutionsSolid experience designing and governing infrastructure automation (e.g. Ansible) aligned to DevOps practicesSkilled in integrating infrastructure and observability with ITSM platforms (e.g. ServiceNow, CMDB, incident/change workflows)Strong understanding of cloud and hybrid architectures (AWS, Azure, on prem) and defining architecture standards and best practicesExcellent communication skills with ability to convey complex designs, supported by knowledge of SDLC and service management modelsWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your Security ClearanceTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.If you are successfully offered this position, you will go through a series of pre-employment checks, including:identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Make it real - what does it mean for you?You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.You will be joining one of the World's Most Ethical Companies, as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Capgemini. Make it real.Why you should consider CapgeminiGrowing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real
Capgemini seeks a Technical Architect to design, govern, and assure best practice client solutions for observability and automation across complex environments. You will architect scalable, secure, and resilient solutions using Splunk, Ansible, and ServiceNow, with a strong emphasis on integration across monitoring, automation, and ITSM. The role is architecture-led, focusing on standards, patterns, and client outcomes rather than day to day administration.
16/07/2026
Full time
Capgemini seeks a Technical Architect to design, govern, and assure best practice client solutions for observability and automation across complex environments. You will architect scalable, secure, and resilient solutions using Splunk, Ansible, and ServiceNow, with a strong emphasis on integration across monitoring, automation, and ITSM. The role is architecture-led, focusing on standards, patterns, and client outcomes rather than day to day administration.
TechnoSys in the United Kingdom is seeking a ServiceNow consultant to assess client critical business challenges and develop formal recommendations using leading strategies. The role focuses on IT Service Management and the configuration and customization of ServiceNow to support execution, delivering value within ITILv3 context and SaaS benefits. You will act as a lead consultant on advisory and technical solution engagements, work with clients up to CIO level, design ServiceNow solutions, and
15/07/2026
Full time
TechnoSys in the United Kingdom is seeking a ServiceNow consultant to assess client critical business challenges and develop formal recommendations using leading strategies. The role focuses on IT Service Management and the configuration and customization of ServiceNow to support execution, delivering value within ITILv3 context and SaaS benefits. You will act as a lead consultant on advisory and technical solution engagements, work with clients up to CIO level, design ServiceNow solutions, and
Accountabilities and Responsibilities Requirements and Analysis Collaborates with Cyber Security Architects, Product Owners, and Business Analysts to ensure security considerations are embedded in user stories and acceptance criteria. This includes authentication flows, data encryption requirements, and regulatory compliance. Conducts and oversees comprehensive risk assessments to identify potential security threats - both functional (e.g. role-based access issues) and non-functional (e.g. performance under attack simulations). Prioritises risk mitigation and remediation activities accordingly. Test Planning and Strategy Defines and owns the security testing strategy for products or domains under the cyber security capability, ensuring alignment with organisational risk appetite. Incorporates both functional security tests (e.g. role-based access checks) and non-functional security tests (e.g. penetration testing, threat modelling). Oversees and coordinates integration of security testing into CI/CD pipelines. This includes static and dynamic code analysis, dependency checks, and container scanning, ensuring teams catch vulnerabilities early. Test Design and Execution Participates in solution design discussions with cyber architects and senior engineers to ensure secure coding standards, encryption protocols, and identity management solutions are testable and robust. Drives adoption and standardisation of security testing frameworks - covering areas like penetration testing, vulnerability scanning, and threat simulation - across squads within the cyber security remit. Identifies and champions automation projects that detect vulnerabilities in near real time (e.g. automated vulnerability scanning, container integrity checks), reducing attack surfaces and accelerating feedback loops. Collaboration and Agile Ceremonies Advocates for the inclusion of explicit security acceptance criteria in sprint planning and backlog refinement. Ensures squads incorporate security related user stories, threat models, and test cases. Works with security governance, risk and compliance teams, as well as broader IT stakeholders, to align on security standards, share best practices, and coordinate enterprise wide security initiatives. Implements structured processes for categorising and prioritising security vulnerabilities (e.g. CVSS scoring, regulatory compliance impact). Ensures timely fixes for high severity issues, balancing business priorities with risk exposure. Facilitates post incident reviews for security breaches or near miss events, driving remediation and systemic improvements (e.g. adopting stricter encryption, improving logging or monitoring). Continuous Improvement and Quality Advocacy Serves as the primary advocate for secure engineering practices across the cyber security domain. Promotes "shift left" security testing, encouraging developers to adopt secure coding and testing practices from inception. Leads initiatives that incorporate frameworks such as ISO 27001, NIST, PCI DSS, or OWASP into everyday engineering processes. Ensures compliance while driving continuous improvements to security posture. Data Analysis and Reporting Develops and presents metrics on security related coverage (e.g. vulnerability detection rates, patch compliance), application defects, and real time threat intelligence to senior leadership. Champions advanced tools for anomaly detection (e.g. SIEM solutions, machine learning driven threat hunting) that anticipate security risks before they escalate. Technical and Domain Expertise Maintains deep domain knowledge of cyber threats, secure coding patterns, and regulatory landscapes. Guides teams in designing secure solutions that meet both functional user needs and non functional resilience standards. Researches and recommends new technologies - such as next generation firewalls, zero trust frameworks, or AI driven threat detection - to enhance the organisation's security toolkit. Mentorship and Knowledge Sharing Mentors and coaches security focused Quality Engineers, sharing expertise on vulnerability analysis, secure code reviews, and automated security testing. Provides structured learning paths for emerging threats and tools. Establishes and leads security guilds or working groups, ensuring consistent security testing approaches and effective communication of threats, remediations, and lessons learnt across squads. ITSM and Service Continuity Aligns security testing with service continuity strategies, ensuring plans include resilience against cyber attacks (e.g. DDoS defense) and compliance with ITSCM (IT Service Continuity Management) requirements. Takes a lead role in responding to critical security incidents (e.g. data breaches, ransomware attacks). Coordinates cross functional efforts, communicates status to senior management, and validates that recovery efforts meet compliance and business continuity standards. Knowledge, Skills, Experience and Qualifications Holds ISTQB Advanced Test Manager or an equivalent recognised certification in test management, or demonstrable experience. May hold ISTQB Advanced Security Tester, CISM, CISSP, GIAC GSEC. Qualification in IT Service Management, such as ITIL v3 or v4 Foundation or equivalent. Demonstrates comprehensive QA leadership across advanced automation, performance, shift left, or shift right testing. Integrates Agile or DevOps at scale, possibly merges with ITIL v4 for QA-Ops synergy. Demonstrable experience in Quality Engineering management and operations within an agile, product focused IT department, ideally within a financial institution. Experience in code branching strategies (GitFlow, BitBucket, ADO, etc.) and integration of quality into CI/CD pipelines. Experienced in advanced AI/ML approaches for improving quality efficiency and effectiveness, analytics, defect identification, understanding how AI can enhance quality processes. Provides expert security testing via MITRE ATT&CK, advanced vulnerability management, DevSecOps. Familiar with PCI DSS, ISO 27001, NIST frameworks, large scale compliance audits. About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee well being and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio economic background or disability.
15/07/2026
Full time
Accountabilities and Responsibilities Requirements and Analysis Collaborates with Cyber Security Architects, Product Owners, and Business Analysts to ensure security considerations are embedded in user stories and acceptance criteria. This includes authentication flows, data encryption requirements, and regulatory compliance. Conducts and oversees comprehensive risk assessments to identify potential security threats - both functional (e.g. role-based access issues) and non-functional (e.g. performance under attack simulations). Prioritises risk mitigation and remediation activities accordingly. Test Planning and Strategy Defines and owns the security testing strategy for products or domains under the cyber security capability, ensuring alignment with organisational risk appetite. Incorporates both functional security tests (e.g. role-based access checks) and non-functional security tests (e.g. penetration testing, threat modelling). Oversees and coordinates integration of security testing into CI/CD pipelines. This includes static and dynamic code analysis, dependency checks, and container scanning, ensuring teams catch vulnerabilities early. Test Design and Execution Participates in solution design discussions with cyber architects and senior engineers to ensure secure coding standards, encryption protocols, and identity management solutions are testable and robust. Drives adoption and standardisation of security testing frameworks - covering areas like penetration testing, vulnerability scanning, and threat simulation - across squads within the cyber security remit. Identifies and champions automation projects that detect vulnerabilities in near real time (e.g. automated vulnerability scanning, container integrity checks), reducing attack surfaces and accelerating feedback loops. Collaboration and Agile Ceremonies Advocates for the inclusion of explicit security acceptance criteria in sprint planning and backlog refinement. Ensures squads incorporate security related user stories, threat models, and test cases. Works with security governance, risk and compliance teams, as well as broader IT stakeholders, to align on security standards, share best practices, and coordinate enterprise wide security initiatives. Implements structured processes for categorising and prioritising security vulnerabilities (e.g. CVSS scoring, regulatory compliance impact). Ensures timely fixes for high severity issues, balancing business priorities with risk exposure. Facilitates post incident reviews for security breaches or near miss events, driving remediation and systemic improvements (e.g. adopting stricter encryption, improving logging or monitoring). Continuous Improvement and Quality Advocacy Serves as the primary advocate for secure engineering practices across the cyber security domain. Promotes "shift left" security testing, encouraging developers to adopt secure coding and testing practices from inception. Leads initiatives that incorporate frameworks such as ISO 27001, NIST, PCI DSS, or OWASP into everyday engineering processes. Ensures compliance while driving continuous improvements to security posture. Data Analysis and Reporting Develops and presents metrics on security related coverage (e.g. vulnerability detection rates, patch compliance), application defects, and real time threat intelligence to senior leadership. Champions advanced tools for anomaly detection (e.g. SIEM solutions, machine learning driven threat hunting) that anticipate security risks before they escalate. Technical and Domain Expertise Maintains deep domain knowledge of cyber threats, secure coding patterns, and regulatory landscapes. Guides teams in designing secure solutions that meet both functional user needs and non functional resilience standards. Researches and recommends new technologies - such as next generation firewalls, zero trust frameworks, or AI driven threat detection - to enhance the organisation's security toolkit. Mentorship and Knowledge Sharing Mentors and coaches security focused Quality Engineers, sharing expertise on vulnerability analysis, secure code reviews, and automated security testing. Provides structured learning paths for emerging threats and tools. Establishes and leads security guilds or working groups, ensuring consistent security testing approaches and effective communication of threats, remediations, and lessons learnt across squads. ITSM and Service Continuity Aligns security testing with service continuity strategies, ensuring plans include resilience against cyber attacks (e.g. DDoS defense) and compliance with ITSCM (IT Service Continuity Management) requirements. Takes a lead role in responding to critical security incidents (e.g. data breaches, ransomware attacks). Coordinates cross functional efforts, communicates status to senior management, and validates that recovery efforts meet compliance and business continuity standards. Knowledge, Skills, Experience and Qualifications Holds ISTQB Advanced Test Manager or an equivalent recognised certification in test management, or demonstrable experience. May hold ISTQB Advanced Security Tester, CISM, CISSP, GIAC GSEC. Qualification in IT Service Management, such as ITIL v3 or v4 Foundation or equivalent. Demonstrates comprehensive QA leadership across advanced automation, performance, shift left, or shift right testing. Integrates Agile or DevOps at scale, possibly merges with ITIL v4 for QA-Ops synergy. Demonstrable experience in Quality Engineering management and operations within an agile, product focused IT department, ideally within a financial institution. Experience in code branching strategies (GitFlow, BitBucket, ADO, etc.) and integration of quality into CI/CD pipelines. Experienced in advanced AI/ML approaches for improving quality efficiency and effectiveness, analytics, defect identification, understanding how AI can enhance quality processes. Provides expert security testing via MITRE ATT&CK, advanced vulnerability management, DevSecOps. Familiar with PCI DSS, ISO 27001, NIST frameworks, large scale compliance audits. About EBRD Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high performing environment. The EBRD environment provides you with: Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively. A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. An environment that places sustainability, equality and digital transformation at the heart of what we do. A workplace that prioritises employee well being and provides a comprehensive suite of competitive benefits. Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio economic background or disability.
Work with usOur team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and Autoimmune disease to deliver life-changing treatments to patients.Whilst working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork - together we are ONE Autolus.Job Description:Job Title: Associate Director, IT Infrastructure & Cyber SecurityReports to Executive Director, IT OperationsDepartment: CorporateHours: Monday - Friday 0900/1700 (35 hours per week)Location: Stevenage OR London (Mediaworks)Role SummaryThe Associate Director of IT Infrastructure & Cyber Security is responsible for leading the design, delivery and continuous improvement of the organisation's IT Infrastructure and Cyber Security capabilities. The role provides both strategic direction and hands-on leadership across infrastructure services, cloud platforms, cyber security, governance, risk, compliance and technology transformation, ensuring that technology remains secure, resilient, scalable and aligned to business needs.Working closely with senior stakeholders, the role is accountable for maintaining high-performing technology services, strengthening cyber resilience, supporting regulatory and audit requirements, and enabling the organisation's operational and strategic priorities through effective technology leadership. The role also plays a key part in shaping future capability, improving service maturity and ensuring that infrastructure and security investments deliver measurable business value.Key ResponsibilitiesStrategic LeadershipDevelop and implement the enterprise IT Infrastructure and Cyber Security strategy aligned to business objectives.Define technology roadmaps, translating strategic goals into prioritised and deliverable initiatives.Provide strategic leadership for infrastructure modernisation, cloud adoption, automation, resilience and emerging technologies.Act as a trusted advisor to Executive Leadership on technology investments, cyber risks and enterprise architecture.Infrastructure & Technology ServicesOwn the architecture, implementation and operational management of enterprise infrastructure services.Ensure infrastructure platforms are secure, resilient, highly available, scalable and fit for future business requirements.Oversee cloud platforms, networking, datacentre technologies, storage, end-user computing, collaboration platforms, identity management and infrastructure monitoring.Drive standardisation, automation and continual service improvement.Cyber SecurityDefine and maintain the Cyber Security strategy, governance framework and operating model.Ensure compliance with recognised security frameworks including ISO 27001, NIST Cyber Security Framework and IEC 62443.Lead security architecture, Security Operations Centre (SOC), vulnerability management, incident response and cyber resilience activities.Conduct technology and cyber risk assessments, developing mitigation plans and providing executive reporting.Lead business continuity and disaster recovery planning.Champion security-by-design principles and promote a security-first culture across the organisation.Governance & Service DeliveryEstablish governance, operational policies, standards and procedures across Infrastructure and Cyber Security.Ensure compliance with applicable legal, regulatory and industry requirements.Define and monitor KPIs, SLAs and service performance metrics.Drive continual service improvement and operational excellence.Financial & Vendor ManagementOwn the Infrastructure and Cyber Security budgets, ensuring effective resource allocation and cost optimisation.Lead supplier selection, contract negotiation and vendor performance management.Develop strategic partnerships with technology vendors and managed service providers.Leadership & TransformationBuild, lead, mentor and develop high-performing Infrastructure and Cyber Security teams.Foster a culture of collaboration, accountability, innovation and continuous improvement.Lead enterprise infrastructure upgrades, cloud migrations and technology transformation programmes.Ensure projects are delivered to agreed scope, budget and timelines.Demonstrated skills and competenciesE - EssentialP - PreferredExperienceProfessional certifications such as ITIL, CISSP, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, TOGAF or cloud platform certifications (Azure, AWS or Google Cloud). (P)Minimum 10 years' experience in enterprise IT Infrastructure and Technology Operations with at least 5 years in a senior leadership role. (E)Proven experience developing and implementing enterprise Infrastructure and Cyber Security strategies. (E)Demonstrated experience managing enterprise infrastructure including cloud, networking, datacentres, storage, end-user computing and cyber security technologies. (E)Experience leading Security Operations, incident response, vulnerability management, technology transformation and cloud migration programmes. (E)Experience managing technology budgets, strategic suppliers, managed service providers and vendor contracts. (E)Strong knowledge of enterprise infrastructure architecture, cloud computing, cyber security, IT Service Management (ITSM), business continuity and disaster recovery. (E)Knowledge of ISO 27001, NIST Cyber Security Framework, IEC 62443 and relevant regulatory requirements including GDPR and GxP. (E)Experience working within regulated pharmaceutical, biotechnology or healthcare environments. (P)Excellent leadership, stakeholder management, communication, commercial, analytical and decision-making skills with the ability to balance strategic planning and operational delivery. (E)QualificationsBachelor's degree in Information Technology, Computer Science, Cyber Security, Engineering or a related discipline. (E)Postgraduate qualification (e.g. MSc or MBA) or equivalent professional qualification. (D)Autolus Core CompetenciesFocus on Results: Works to meet business goals set by management and leadersBuilds Trust and Relationships: Ensures trust with internal and external partners by delivering on commitmentsResilience: Has the capacity to recover quickly from difficulties; toughnessCommunicates and Collaborates: Builds partnerships and works collaboratively with others to meet objectivesAutolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR)Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations where appropriate.Autolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR).Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations throughout the recruitment process.Autolus' success is driven by equality and inclusion; we believe all voices are of equal value and must be heard. Whilst operating with focus and integrity, we are committed to improving diversity and inclusion within our business and our industry.
15/07/2026
Full time
Work with usOur team are passionate in the pursuit of excellence and in pushing the boundaries of cancer therapy and Autoimmune disease to deliver life-changing treatments to patients.Whilst working at Autolus you will enjoy a flexible, diverse and dynamic working environment which actively promotes creativity, leadership and teamwork - together we are ONE Autolus.Job Description:Job Title: Associate Director, IT Infrastructure & Cyber SecurityReports to Executive Director, IT OperationsDepartment: CorporateHours: Monday - Friday 0900/1700 (35 hours per week)Location: Stevenage OR London (Mediaworks)Role SummaryThe Associate Director of IT Infrastructure & Cyber Security is responsible for leading the design, delivery and continuous improvement of the organisation's IT Infrastructure and Cyber Security capabilities. The role provides both strategic direction and hands-on leadership across infrastructure services, cloud platforms, cyber security, governance, risk, compliance and technology transformation, ensuring that technology remains secure, resilient, scalable and aligned to business needs.Working closely with senior stakeholders, the role is accountable for maintaining high-performing technology services, strengthening cyber resilience, supporting regulatory and audit requirements, and enabling the organisation's operational and strategic priorities through effective technology leadership. The role also plays a key part in shaping future capability, improving service maturity and ensuring that infrastructure and security investments deliver measurable business value.Key ResponsibilitiesStrategic LeadershipDevelop and implement the enterprise IT Infrastructure and Cyber Security strategy aligned to business objectives.Define technology roadmaps, translating strategic goals into prioritised and deliverable initiatives.Provide strategic leadership for infrastructure modernisation, cloud adoption, automation, resilience and emerging technologies.Act as a trusted advisor to Executive Leadership on technology investments, cyber risks and enterprise architecture.Infrastructure & Technology ServicesOwn the architecture, implementation and operational management of enterprise infrastructure services.Ensure infrastructure platforms are secure, resilient, highly available, scalable and fit for future business requirements.Oversee cloud platforms, networking, datacentre technologies, storage, end-user computing, collaboration platforms, identity management and infrastructure monitoring.Drive standardisation, automation and continual service improvement.Cyber SecurityDefine and maintain the Cyber Security strategy, governance framework and operating model.Ensure compliance with recognised security frameworks including ISO 27001, NIST Cyber Security Framework and IEC 62443.Lead security architecture, Security Operations Centre (SOC), vulnerability management, incident response and cyber resilience activities.Conduct technology and cyber risk assessments, developing mitigation plans and providing executive reporting.Lead business continuity and disaster recovery planning.Champion security-by-design principles and promote a security-first culture across the organisation.Governance & Service DeliveryEstablish governance, operational policies, standards and procedures across Infrastructure and Cyber Security.Ensure compliance with applicable legal, regulatory and industry requirements.Define and monitor KPIs, SLAs and service performance metrics.Drive continual service improvement and operational excellence.Financial & Vendor ManagementOwn the Infrastructure and Cyber Security budgets, ensuring effective resource allocation and cost optimisation.Lead supplier selection, contract negotiation and vendor performance management.Develop strategic partnerships with technology vendors and managed service providers.Leadership & TransformationBuild, lead, mentor and develop high-performing Infrastructure and Cyber Security teams.Foster a culture of collaboration, accountability, innovation and continuous improvement.Lead enterprise infrastructure upgrades, cloud migrations and technology transformation programmes.Ensure projects are delivered to agreed scope, budget and timelines.Demonstrated skills and competenciesE - EssentialP - PreferredExperienceProfessional certifications such as ITIL, CISSP, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, TOGAF or cloud platform certifications (Azure, AWS or Google Cloud). (P)Minimum 10 years' experience in enterprise IT Infrastructure and Technology Operations with at least 5 years in a senior leadership role. (E)Proven experience developing and implementing enterprise Infrastructure and Cyber Security strategies. (E)Demonstrated experience managing enterprise infrastructure including cloud, networking, datacentres, storage, end-user computing and cyber security technologies. (E)Experience leading Security Operations, incident response, vulnerability management, technology transformation and cloud migration programmes. (E)Experience managing technology budgets, strategic suppliers, managed service providers and vendor contracts. (E)Strong knowledge of enterprise infrastructure architecture, cloud computing, cyber security, IT Service Management (ITSM), business continuity and disaster recovery. (E)Knowledge of ISO 27001, NIST Cyber Security Framework, IEC 62443 and relevant regulatory requirements including GDPR and GxP. (E)Experience working within regulated pharmaceutical, biotechnology or healthcare environments. (P)Excellent leadership, stakeholder management, communication, commercial, analytical and decision-making skills with the ability to balance strategic planning and operational delivery. (E)QualificationsBachelor's degree in Information Technology, Computer Science, Cyber Security, Engineering or a related discipline. (E)Postgraduate qualification (e.g. MSc or MBA) or equivalent professional qualification. (D)Autolus Core CompetenciesFocus on Results: Works to meet business goals set by management and leadersBuilds Trust and Relationships: Ensures trust with internal and external partners by delivering on commitmentsResilience: Has the capacity to recover quickly from difficulties; toughnessCommunicates and Collaborates: Builds partnerships and works collaboratively with others to meet objectivesAutolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR)Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations where appropriate.Autolus is committed to the protection of the personal information that we collect & process and we are fully compliant with General Data Protection Regulations (GDPR).Autolus is committed to providing an inclusive and fair workplace for all. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We also provide reasonable accommodations throughout the recruitment process.Autolus' success is driven by equality and inclusion; we believe all voices are of equal value and must be heard. Whilst operating with focus and integrity, we are committed to improving diversity and inclusion within our business and our industry.
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. In this role, you will partner closely with enterprise customers across EMEA to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform. You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost efficient, reliable, and aligned with business outcomes. This is a hands on, customer facing role in a high growth global SaaS company, supporting organizations as they evolve their cloud native and Kubernetes adoption across AWS, GCP, and Azure. About the Role Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models. Architect and implement an optimized Harness setup for integration, scale, and repeatability. Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements. Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns. Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement. Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base. Consult on DevSecOps, cloud native CI/CD and Kubernetes. Interact with customers on a professional, meaningful and technically deep level. Define current state vs. target state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability. Provide forward looking technical direction aligned with both customer needs and platform evolution. Author and standardize design patterns (reusable pipeline templates, deployment strategies, golden paths) and integration blueprints to SCM, cloud, artifact registries, secret managers, identity, ITSM, and observability. Guide and oversee execution across implementation engineers and delivery partners. Drive onboarding and adoption across multiple teams and business units. Deliver hands on implementation across CI/CD, infrastructure as code, supply chain security, the internal developer portal, database DevOps, and site reliability. Partner with Customer Success and account teams to drive adoption, growth, and long term customer success. Work closely with Pre sales and Post sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution. About You BA/BS degree in CS or Computer Engineering related field with 8+ years in consulting roles / software delivery / DevSecOps / Platform Engineering. You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes, stakeholder management, workshop facilitation, and customer facing communication are part of your DNA. Your written and verbal communication are exceptional - You are able to present to a platform engineer team as well as a CxO with equal confidence. You have experience driving engineering culture change in large enterprises - such as onboarding and adoption of new tooling, processes, and ways of working at scale. You are a results driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes. You have a proven ability to work with cross functional, distributed teams. You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail oriented and analytical, with excellent written and verbal communication skills. You are familiar with architecture frameworks (TOGAF or equivalent) and Well Architected reviews (AWS/Azure/GCP). You have proven hands on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform - including continuous delivery (e.g., IBM UrbanCode Deploy / UCD), continuous integration (e.g., Jenkins), and infrastructure as code management (e.g., Terraform Cloud / HCP Terraform). Willingness to travel up to 25%. Last but not least, you have deep hands on experience in at least 3 of the areas listed below, with working knowledge of the rest: CI/CD & pipelines: GitLab CI/CD, GitHub Actions, Jenkins, Azure DevOps, CircleCI, GitOps principles with Argo CD/Workflows, Tekton, Buildkite, Bamboo, TeamCity, AWS CodePipeline. Policy as Code & governance: OPA/Rego, HashiCorp Sentinel, Kyverno. SSO & identity: Okta, Azure AD/Entra ID, OneLogin, Keycloak, LDAP, SAML/OIDC. Infrastructure as Code (IaC): Terraform, OpenTofu, Pulumi, AWS CloudFormation, Azure ARM/Bicep, Crossplane, Ansible - plus IaC orchestration/management such as Terraform Cloud / HCP Terraform, Spacelift, env0, Scalr, Terragrunt, Atlantis, AWS Proton. IaC security scanning: Checkov, Wiz, Snyk IaC, Checkmarx, Terrascan. Application security testing: SonarQube, Checkmarx, Veracode, Semgrep, Trivy, Grype, GitGuardian. Internal developer portals & platform engineering: Backstage, Cortex, Roadie, Kratix, Port, OpsLevel, Atlassian Compass, Configure8, Humanitec - with hands on catalog modeling, golden path scaffolding, and scorecards. Environment management & deployment: Argo CD, Flux, Spinnaker, Octopus Deploy, IBM UrbanCode Deploy, Codefresh; ephemer / on demand environments (Bunnyshell, Qovery, Garden, Okteto, Signadot); configuration management with Ansible, Puppet, Chef, Saltstack in conjunction with Helm and Kustomize usage. Database DevOps: Liquibase, Flyway (incl. Redgate Flyway), Bytebase, Atlas (Ariga), Sqitch, SchemaHero, Redgate SQL Change Automation, DBmaestro. Site reliability & incident response (incl. AI assisted): incident management and postmortems (PagerDuty, Opsgenie, incident.io, Rootly, FireHydrant, Blameless); AIOps / AI SRE (Resolve.ai, Cleric, Traversal, Neubird, Datadog Bits AI, BigPanda, Moogsoft). Observability: Datadog, Prometheus/Grafana, New Relic, Splunk, Dynatrace, Honeycomb, OpenTelemetry. Containers, cloud & foundations: Docker and Kubernetes (Helm, manifests, operators) on EKS/AKS/GKE; depth in at least one of AWS/Azure/GCP (IAM, networking, managed services); secrets management (HashiCorp Vault, AWS Secrets Manager, Azure Key Vault, GCP Secret Manager, CyberArk). Scripting, languages & OS: Linux, Bash, Python (or Go), PowerShell. ITSM: ServiceNow, Jira. Work Location UK, London. Travel is roughly 25% throughout the calendar year. What You Will Have at Harness Comprehensive healthcare benefits Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events . click apply for full job details
15/07/2026
Full time
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. In this role, you will partner closely with enterprise customers across EMEA to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform. You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost efficient, reliable, and aligned with business outcomes. This is a hands on, customer facing role in a high growth global SaaS company, supporting organizations as they evolve their cloud native and Kubernetes adoption across AWS, GCP, and Azure. About the Role Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models. Architect and implement an optimized Harness setup for integration, scale, and repeatability. Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements. Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns. Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement. Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base. Consult on DevSecOps, cloud native CI/CD and Kubernetes. Interact with customers on a professional, meaningful and technically deep level. Define current state vs. target state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability. Provide forward looking technical direction aligned with both customer needs and platform evolution. Author and standardize design patterns (reusable pipeline templates, deployment strategies, golden paths) and integration blueprints to SCM, cloud, artifact registries, secret managers, identity, ITSM, and observability. Guide and oversee execution across implementation engineers and delivery partners. Drive onboarding and adoption across multiple teams and business units. Deliver hands on implementation across CI/CD, infrastructure as code, supply chain security, the internal developer portal, database DevOps, and site reliability. Partner with Customer Success and account teams to drive adoption, growth, and long term customer success. Work closely with Pre sales and Post sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution. About You BA/BS degree in CS or Computer Engineering related field with 8+ years in consulting roles / software delivery / DevSecOps / Platform Engineering. You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes, stakeholder management, workshop facilitation, and customer facing communication are part of your DNA. Your written and verbal communication are exceptional - You are able to present to a platform engineer team as well as a CxO with equal confidence. You have experience driving engineering culture change in large enterprises - such as onboarding and adoption of new tooling, processes, and ways of working at scale. You are a results driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes. You have a proven ability to work with cross functional, distributed teams. You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail oriented and analytical, with excellent written and verbal communication skills. You are familiar with architecture frameworks (TOGAF or equivalent) and Well Architected reviews (AWS/Azure/GCP). You have proven hands on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform - including continuous delivery (e.g., IBM UrbanCode Deploy / UCD), continuous integration (e.g., Jenkins), and infrastructure as code management (e.g., Terraform Cloud / HCP Terraform). Willingness to travel up to 25%. Last but not least, you have deep hands on experience in at least 3 of the areas listed below, with working knowledge of the rest: CI/CD & pipelines: GitLab CI/CD, GitHub Actions, Jenkins, Azure DevOps, CircleCI, GitOps principles with Argo CD/Workflows, Tekton, Buildkite, Bamboo, TeamCity, AWS CodePipeline. Policy as Code & governance: OPA/Rego, HashiCorp Sentinel, Kyverno. SSO & identity: Okta, Azure AD/Entra ID, OneLogin, Keycloak, LDAP, SAML/OIDC. Infrastructure as Code (IaC): Terraform, OpenTofu, Pulumi, AWS CloudFormation, Azure ARM/Bicep, Crossplane, Ansible - plus IaC orchestration/management such as Terraform Cloud / HCP Terraform, Spacelift, env0, Scalr, Terragrunt, Atlantis, AWS Proton. IaC security scanning: Checkov, Wiz, Snyk IaC, Checkmarx, Terrascan. Application security testing: SonarQube, Checkmarx, Veracode, Semgrep, Trivy, Grype, GitGuardian. Internal developer portals & platform engineering: Backstage, Cortex, Roadie, Kratix, Port, OpsLevel, Atlassian Compass, Configure8, Humanitec - with hands on catalog modeling, golden path scaffolding, and scorecards. Environment management & deployment: Argo CD, Flux, Spinnaker, Octopus Deploy, IBM UrbanCode Deploy, Codefresh; ephemer / on demand environments (Bunnyshell, Qovery, Garden, Okteto, Signadot); configuration management with Ansible, Puppet, Chef, Saltstack in conjunction with Helm and Kustomize usage. Database DevOps: Liquibase, Flyway (incl. Redgate Flyway), Bytebase, Atlas (Ariga), Sqitch, SchemaHero, Redgate SQL Change Automation, DBmaestro. Site reliability & incident response (incl. AI assisted): incident management and postmortems (PagerDuty, Opsgenie, incident.io, Rootly, FireHydrant, Blameless); AIOps / AI SRE (Resolve.ai, Cleric, Traversal, Neubird, Datadog Bits AI, BigPanda, Moogsoft). Observability: Datadog, Prometheus/Grafana, New Relic, Splunk, Dynatrace, Honeycomb, OpenTelemetry. Containers, cloud & foundations: Docker and Kubernetes (Helm, manifests, operators) on EKS/AKS/GKE; depth in at least one of AWS/Azure/GCP (IAM, networking, managed services); secrets management (HashiCorp Vault, AWS Secrets Manager, Azure Key Vault, GCP Secret Manager, CyberArk). Scripting, languages & OS: Linux, Bash, Python (or Go), PowerShell. ITSM: ServiceNow, Jira. Work Location UK, London. Travel is roughly 25% throughout the calendar year. What You Will Have at Harness Comprehensive healthcare benefits Flexible work schedule Paid Time Off and Parental Leave Monthly, quarterly, and annual social and team building events . click apply for full job details
Join OneAdvanced At OneAdvanced, we help businesses innovate, unlock opportunities, and transform with confidence. Join a supportive, high-performing environment where your work has real impact. We're looking for a confident and experienced Senior Project Manager to join our Managed Services Business Unit within Professional Services. You'll lead the full project lifecycle, work closely with customers, and deliver successful outcomes across cloud, infrastructure, and workplace transformation projects. This is a hybrid role based out of our York or Birmingham office, with the expectation that the successful candidate will attend the office weekly or monthly as required. What You Will Do You'll take ownership of medium to large-scale projects, ensuring they are delivered on time, within budget, and to the highest standard. Lead infrastructure and application migrations to Microsoft Azure Deliver cloud services implementations and Microsoft Modern Workplace projects Define project scope, deliverables, risks, costs, and customer expectations Build detailed project plans with clear timelines and resource requirements Monitor project progress and provide regular stakeholder updates Drive strong team performance and successful project delivery Build trusted relationships with customers, suppliers, and internal teams Work closely with architects and technical specialists to resolve challenges Manage project budgets, profitability, invoicing, and contractual commitments Ensure governance and Professional Services standards are followed throughout What You Will Have You'll be an experienced project leader with strong technical knowledge and the ability to deliver complex customer projects successfully. Proven delivery of cloud, infrastructure, and Microsoft 365 transformation projects Experience with Azure migrations, Modern Workplace deployments, and ITSM change Azure Fundamentals certification minimum, with advanced certifications preferred Strong knowledge of PRINCE2, Agile, or PMP project delivery methods Confident stakeholder management and customer-facing communication skills Proven leadership across cross-functional teams Strong organisation, commercial awareness, and ability to manage multiple priorities Managed Services experience and flexibility to travel as needed What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
15/07/2026
Full time
Join OneAdvanced At OneAdvanced, we help businesses innovate, unlock opportunities, and transform with confidence. Join a supportive, high-performing environment where your work has real impact. We're looking for a confident and experienced Senior Project Manager to join our Managed Services Business Unit within Professional Services. You'll lead the full project lifecycle, work closely with customers, and deliver successful outcomes across cloud, infrastructure, and workplace transformation projects. This is a hybrid role based out of our York or Birmingham office, with the expectation that the successful candidate will attend the office weekly or monthly as required. What You Will Do You'll take ownership of medium to large-scale projects, ensuring they are delivered on time, within budget, and to the highest standard. Lead infrastructure and application migrations to Microsoft Azure Deliver cloud services implementations and Microsoft Modern Workplace projects Define project scope, deliverables, risks, costs, and customer expectations Build detailed project plans with clear timelines and resource requirements Monitor project progress and provide regular stakeholder updates Drive strong team performance and successful project delivery Build trusted relationships with customers, suppliers, and internal teams Work closely with architects and technical specialists to resolve challenges Manage project budgets, profitability, invoicing, and contractual commitments Ensure governance and Professional Services standards are followed throughout What You Will Have You'll be an experienced project leader with strong technical knowledge and the ability to deliver complex customer projects successfully. Proven delivery of cloud, infrastructure, and Microsoft 365 transformation projects Experience with Azure migrations, Modern Workplace deployments, and ITSM change Azure Fundamentals certification minimum, with advanced certifications preferred Strong knowledge of PRINCE2, Agile, or PMP project delivery methods Confident stakeholder management and customer-facing communication skills Proven leadership across cross-functional teams Strong organisation, commercial awareness, and ability to manage multiple priorities Managed Services experience and flexibility to travel as needed What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
ServiceNow Architect London, Hybrid (3 days per week onsite) (Apply online only)pd (initial 3-month contract, outside IR35) or TechNest are looking for an experienced ServiceNow Architect/professional to join a very high-profile transformation programme with one of our London based clients. Key Responsibilities: Lead the architecture, design and governance of the ServiceNow platform. Define platform strategy, roadmap and technical standards. Design and implement solutions across ITSM and additional ServiceNow modules including ITOM, ITAM, HRSD, CSM, GRC and SecOps. Drive integrations using REST, SOAP APIs and MID Servers. Ensure platform scalability, security and performance. Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow CSA, CIS, CAD or CTA certifications. Agile/Scrum experience. AWS, Azure or GCP exposure.
15/07/2026
Full time
ServiceNow Architect London, Hybrid (3 days per week onsite) (Apply online only)pd (initial 3-month contract, outside IR35) or TechNest are looking for an experienced ServiceNow Architect/professional to join a very high-profile transformation programme with one of our London based clients. Key Responsibilities: Lead the architecture, design and governance of the ServiceNow platform. Define platform strategy, roadmap and technical standards. Design and implement solutions across ITSM and additional ServiceNow modules including ITOM, ITAM, HRSD, CSM, GRC and SecOps. Drive integrations using REST, SOAP APIs and MID Servers. Ensure platform scalability, security and performance. Lead architecture workshops and mentor junior technical teams. Essential Skills: Extensive ServiceNow architecture experience. Strong ITSM knowledge plus at least two additional ServiceNow modules. CMDB and Discovery implementation experience. Strong JavaScript, Glide and Flow Designer knowledge. Excellent stakeholder management and communication skills. Desirable Skills: ServiceNow CSA, CIS, CAD or CTA certifications. Agile/Scrum experience. AWS, Azure or GCP exposure.
Job Summary Position Overview: We are looking for a self motivated Software Engineer to join the Research and Development team responsible for significant contributions to software project initiatives associated with product development and improvements. This person is expected to be responsible for well designed and well tested code, with the ability to apply creative solutions to problems, and thrive in a multi discipline team environment. Responsibilities Designs, develops, tests and documents embedded system software for new and existing Insulet products. Ensures that design is in compliance with company policies and that software activities are appropriate for the design and maintenance of medical products. Writes and maintains design documentation and testing requirements. Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements. Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems. Participates in product design reviews. Performs other duties as required. Education and Experience Bachelor's degree in software engineering and 5+ years of relevant work experience. Strong programming skills in C and/or C++. Hands on experience with embedded systems. Experience on processors like ARM, TI and MSP (or similar embedded systems/microcontrollers). Preferred Skills and Competencies Demonstrated working knowledge of software design. Experience developing software for embedded microcontrollers. Knowledge of I2C, SPI, Flash, EEPROM and/or USB. Familiarity with communication systems and/or wireless protocols. Medical device experience. Able to work independently with minimum supervision. Able to be responsible for designing, implementing, and maintaining a section of a design. Detail oriented, effective verbal and written communication skills. Able to communicate with candor and trust at multiple levels of the organization. Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency. Strong software engineering development skills. Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services. Good understanding of RTOS and real time systems. In depth object oriented programming. Familiar with reading electrical schematics. Able to organize and judge multiple priorities. Agile or other software development life cycle concepts. Knowledge of wireless protocols like Bluetooth Low Energy (BLE). Physical Requirements General office environment, may sit for long periods of time. Process We are seeking a mid level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. Key Responsibilities Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign on policies. Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step up authentication) with attention to security and user experience. Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable. Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture. Design and implement integrations with customer facing applications using OIDC/OAuth2.0 and SAML2.0, including troubleshooting end to end auth flows. Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls. Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency. Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns. Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability. Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls. Maintain high quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks. Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances. Lead small to medium initiatives end to end: scoping, design, implementation, testing, and production rollout. Provide technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing. Contribute to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates. Required Qualifications Bachelor's Degree and/or equivalent combination of education and experience. Proven relevant engineering experience including hands on with Okta in a customer identity context. Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns. Hands on experience implementing and troubleshooting protocols such as OIDC, OAuth2.0, and SAML2.0. Strong troubleshooting, analytical, written, and verbal communication skills. Preferred Qualifications Okta certification(s) such as Okta Certified Administrator or Professional. Experience with Authorization Servers, custom claims, token customization, and hooks. Experience integrating identity logs with monitoring or SIEM tools. Familiarity with security and compliance frameworks such as NIST, SOC2, and HIPAA. Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira). Experience managing identity configuration using tools like Terraform. Practical experience with automation and repeatability concepts. Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
14/07/2026
Full time
Job Summary Position Overview: We are looking for a self motivated Software Engineer to join the Research and Development team responsible for significant contributions to software project initiatives associated with product development and improvements. This person is expected to be responsible for well designed and well tested code, with the ability to apply creative solutions to problems, and thrive in a multi discipline team environment. Responsibilities Designs, develops, tests and documents embedded system software for new and existing Insulet products. Ensures that design is in compliance with company policies and that software activities are appropriate for the design and maintenance of medical products. Writes and maintains design documentation and testing requirements. Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements. Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems. Participates in product design reviews. Performs other duties as required. Education and Experience Bachelor's degree in software engineering and 5+ years of relevant work experience. Strong programming skills in C and/or C++. Hands on experience with embedded systems. Experience on processors like ARM, TI and MSP (or similar embedded systems/microcontrollers). Preferred Skills and Competencies Demonstrated working knowledge of software design. Experience developing software for embedded microcontrollers. Knowledge of I2C, SPI, Flash, EEPROM and/or USB. Familiarity with communication systems and/or wireless protocols. Medical device experience. Able to work independently with minimum supervision. Able to be responsible for designing, implementing, and maintaining a section of a design. Detail oriented, effective verbal and written communication skills. Able to communicate with candor and trust at multiple levels of the organization. Demonstrated abilities to leverage creativity in order to overcome obstacles and work with a sense of urgency. Strong software engineering development skills. Knowledge of OS concepts like dead locks, threading, mutual exclusion, interrupt services. Good understanding of RTOS and real time systems. In depth object oriented programming. Familiar with reading electrical schematics. Able to organize and judge multiple priorities. Agile or other software development life cycle concepts. Knowledge of wireless protocols like Bluetooth Low Energy (BLE). Physical Requirements General office environment, may sit for long periods of time. Process We are seeking a mid level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. Key Responsibilities Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign on policies. Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step up authentication) with attention to security and user experience. Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable. Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture. Design and implement integrations with customer facing applications using OIDC/OAuth2.0 and SAML2.0, including troubleshooting end to end auth flows. Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls. Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency. Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns. Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability. Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls. Maintain high quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks. Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances. Lead small to medium initiatives end to end: scoping, design, implementation, testing, and production rollout. Provide technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing. Contribute to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates. Required Qualifications Bachelor's Degree and/or equivalent combination of education and experience. Proven relevant engineering experience including hands on with Okta in a customer identity context. Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns. Hands on experience implementing and troubleshooting protocols such as OIDC, OAuth2.0, and SAML2.0. Strong troubleshooting, analytical, written, and verbal communication skills. Preferred Qualifications Okta certification(s) such as Okta Certified Administrator or Professional. Experience with Authorization Servers, custom claims, token customization, and hooks. Experience integrating identity logs with monitoring or SIEM tools. Familiarity with security and compliance frameworks such as NIST, SOC2, and HIPAA. Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira). Experience managing identity configuration using tools like Terraform. Practical experience with automation and repeatability concepts. Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job title: Infrastructure & Network Systems Engineer Division: Enforcement & Market Oversight Department: Enforcement Intelligence & Specialist Services (EISS) Team: Digital Forensics Unit Salary: £59,200 to £76,800 (based on skills and experience) Location: London office (100% laboratory based) Grade: Senior Associate - Regulatory Responsibilities Support the Lead Associate and senior leadership in delivering technology solutions aligned with the Digital Forensics Unit's strategic goals, regulatory compliance and future accreditation. Implement hardware, software and infrastructure architecture aligned with business, application and data domains, collaborating with internal and external stakeholders. Lead small projects, provide guidance on complex technical issues and act as an escalation point for day to day technical challenges. Adhere to and implement infrastructure strategies and roadmaps, ensuring security best practices across cloud and network layers while engaging with wider FCA stakeholders. Mentor and manage junior engineers, supporting their development and skill enhancement, while researching external trends to identify innovation opportunities. Support compliance with ISO 17025, the Forensic Science Code of Practice and FCA policies aligned with NIST standards and assist in deploying and maintaining forensic tools for criminal and regulatory investigations. Qualifications & Skills Required Prior experience as System Administrator in on prem Windows Server 2022/2025 environments (Active Directory, CA, DHCP, DNS, KMS), Hyper V, and storage (SMB, FS, DFS, RAID). Secure background in Palo Alto Firewalls, Switches (VPN, VLAN, Load Balancing) and scripting (PowerShell, Python, Bash). Practical experience with ITSM tools such as ServiceNow and Jira. Demonstrated experience in structural remediation, problem trend analysis, and service performance improvement. CompTIA Network + certification and/or CCNA/CCNP and Splunk Certification. Experience in large scale, complex air gap IT environments. Effective stakeholder management and communication skills, with the ability to translate complex technical issues to non technical audiences. Advanced analytical and problem solving skills with attention to detail and ability to meet deadlines and effectively prioritise workload. Broad knowledge of technology trends and enterprise wide architecture. Innovative thinker with pragmatic problem solving skills that positively impact service delivery. Experience in applying architectural principles to business solutions and working with hybrid IT, AI driven ITSM solutions, automation, digitisation initiatives and multi sourced environments. Additional Requirements Security Clearance (SC) required. Benefits 25 days annual leave plus bank holidays. Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. The FCA is committed to fostering a diverse and inclusive culture. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs. We are a Disability Confident Employer, and people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
14/07/2026
Full time
Job title: Infrastructure & Network Systems Engineer Division: Enforcement & Market Oversight Department: Enforcement Intelligence & Specialist Services (EISS) Team: Digital Forensics Unit Salary: £59,200 to £76,800 (based on skills and experience) Location: London office (100% laboratory based) Grade: Senior Associate - Regulatory Responsibilities Support the Lead Associate and senior leadership in delivering technology solutions aligned with the Digital Forensics Unit's strategic goals, regulatory compliance and future accreditation. Implement hardware, software and infrastructure architecture aligned with business, application and data domains, collaborating with internal and external stakeholders. Lead small projects, provide guidance on complex technical issues and act as an escalation point for day to day technical challenges. Adhere to and implement infrastructure strategies and roadmaps, ensuring security best practices across cloud and network layers while engaging with wider FCA stakeholders. Mentor and manage junior engineers, supporting their development and skill enhancement, while researching external trends to identify innovation opportunities. Support compliance with ISO 17025, the Forensic Science Code of Practice and FCA policies aligned with NIST standards and assist in deploying and maintaining forensic tools for criminal and regulatory investigations. Qualifications & Skills Required Prior experience as System Administrator in on prem Windows Server 2022/2025 environments (Active Directory, CA, DHCP, DNS, KMS), Hyper V, and storage (SMB, FS, DFS, RAID). Secure background in Palo Alto Firewalls, Switches (VPN, VLAN, Load Balancing) and scripting (PowerShell, Python, Bash). Practical experience with ITSM tools such as ServiceNow and Jira. Demonstrated experience in structural remediation, problem trend analysis, and service performance improvement. CompTIA Network + certification and/or CCNA/CCNP and Splunk Certification. Experience in large scale, complex air gap IT environments. Effective stakeholder management and communication skills, with the ability to translate complex technical issues to non technical audiences. Advanced analytical and problem solving skills with attention to detail and ability to meet deadlines and effectively prioritise workload. Broad knowledge of technology trends and enterprise wide architecture. Innovative thinker with pragmatic problem solving skills that positively impact service delivery. Experience in applying architectural principles to business solutions and working with hybrid IT, AI driven ITSM solutions, automation, digitisation initiatives and multi sourced environments. Additional Requirements Security Clearance (SC) required. Benefits 25 days annual leave plus bank holidays. Non contributory pension (8-12% depending on age) and life assurance at eight times your salary. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance. 35 hours of paid volunteering annually. A flexible benefits scheme designed around your lifestyle. The FCA is committed to fostering a diverse and inclusive culture. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs. We are a Disability Confident Employer, and people or individuals with disabilities and long term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
Platform 6 Ltd is looking for a ServiceNow Architect for a permanent hybrid role based in the UK. The ideal candidate will have over 5 years of experience in the ServiceNow ecosystem, specializing in ITSM, CSM, ITOM, ITAM, SecOps, HRSD, and Now Assist. Responsibilities include working on design, CMDB, data quality, and integrations. Strong communication skills and relevant ServiceNow certifications are essential. The salary is negotiable based on experience.
14/07/2026
Full time
Platform 6 Ltd is looking for a ServiceNow Architect for a permanent hybrid role based in the UK. The ideal candidate will have over 5 years of experience in the ServiceNow ecosystem, specializing in ITSM, CSM, ITOM, ITAM, SecOps, HRSD, and Now Assist. Responsibilities include working on design, CMDB, data quality, and integrations. Strong communication skills and relevant ServiceNow certifications are essential. The salary is negotiable based on experience.
Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Your Future Team The Principal Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. This is not a traditional Solutions Engineer role, nor a hands on keyboard engineering role. The FDA is the architect in the room - the person who turns a CIO's ambiguous "modernize how we work" into a credible, phased, AI native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. You will be embedded with 1-3 strategic accounts at a time, typically for 3-9 months each, owning both the technical truth and the business transformation narrative end to end. What You'll Do Business Transformation & Expansion Design and deliver the customer's end to end System of Work - expanding Atlassian beyond engineering into every business function. Lead workflow transformation including operating model design, CoE structures, governance, and platform team design. Expand into HR, Finance, Marketing, PMO, and Operations through cross functional workflow design. Drive AI adoption through practical use cases embedded into daily work. Own and evolve the System of Work blueprint based on outcomes and usage data. Architecture & Technical Design Own the target state architecture for strategic enterprise customers across the full Atlassian System of Work - Plans, Goals, Work, Knowledge, Code, and AI. Design across the full stack: multi tenant SaaS, identity (SAML/OIDC/SCIM), data residency, integrations (REST/GraphQL/event driven), Forge & Connect, Marketplace, and migration paths. Co design AI native workflows - Rovo agents, knowledge grounding, Teamwork Graph enrichment, and human in the loop patterns. Ship durable artifacts - reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, and automation rule libraries. Orchestration & Influence Lead executive engagement and cross functional delivery - translating business outcomes into capability roadmaps and phased plans. Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. Close the loop with Product - convert field patterns into prioritised product and platform requirements. Mentor Senior Solution Engineers, Solution Architects, and Partner Architects. Represent Atlassian externally through conference talks, reference architectures, and Developer Community contributions. Qualifications Your background Deep experience in forward deployed, customer engineering, professional services, or consulting roles - owning end to end platform transformations at Fortune 1000, large regulated, or public sector customers (at a SaaS vendor, major SI, or Atlassian Solution Partner). Experience designing on Forge, the Atlassian Marketplace ecosystem, or leading large Atlassian Cloud migrations. Executive presence and exceptional written communication; able to produce memos, ADRs, or design docs that stand up to executive review. Strong workflow and systems thinking - ability to map complex processes and design scalable ways of working across business functions. Comfort with enterprise architecture concepts: cloud native design, integration patterns, identity, security, and data. Ability to prototype, debug, and read code in at least one of: Java/Kotlin, TypeScript/Node, Python. Cross functional credibility with IT, PMO, HR, Finance, and senior business stakeholders. Willingness to travel 25-50% and operate across customer time zones. What will set you apart: AI/LLM architecture experience - RAG, knowledge graphs, agent design, AI governance. Domain depth in one or more of: DevOps / Platform Engineering, ITSM/ESM, Agile at Scale, FSI, Public Sector, Healthcare. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit
13/07/2026
Full time
Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Your Future Team The Principal Forward Deployed Architect (FDA) is a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. This is not a traditional Solutions Engineer role, nor a hands on keyboard engineering role. The FDA is the architect in the room - the person who turns a CIO's ambiguous "modernize how we work" into a credible, phased, AI native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. You will be embedded with 1-3 strategic accounts at a time, typically for 3-9 months each, owning both the technical truth and the business transformation narrative end to end. What You'll Do Business Transformation & Expansion Design and deliver the customer's end to end System of Work - expanding Atlassian beyond engineering into every business function. Lead workflow transformation including operating model design, CoE structures, governance, and platform team design. Expand into HR, Finance, Marketing, PMO, and Operations through cross functional workflow design. Drive AI adoption through practical use cases embedded into daily work. Own and evolve the System of Work blueprint based on outcomes and usage data. Architecture & Technical Design Own the target state architecture for strategic enterprise customers across the full Atlassian System of Work - Plans, Goals, Work, Knowledge, Code, and AI. Design across the full stack: multi tenant SaaS, identity (SAML/OIDC/SCIM), data residency, integrations (REST/GraphQL/event driven), Forge & Connect, Marketplace, and migration paths. Co design AI native workflows - Rovo agents, knowledge grounding, Teamwork Graph enrichment, and human in the loop patterns. Ship durable artifacts - reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, and automation rule libraries. Orchestration & Influence Lead executive engagement and cross functional delivery - translating business outcomes into capability roadmaps and phased plans. Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. Close the loop with Product - convert field patterns into prioritised product and platform requirements. Mentor Senior Solution Engineers, Solution Architects, and Partner Architects. Represent Atlassian externally through conference talks, reference architectures, and Developer Community contributions. Qualifications Your background Deep experience in forward deployed, customer engineering, professional services, or consulting roles - owning end to end platform transformations at Fortune 1000, large regulated, or public sector customers (at a SaaS vendor, major SI, or Atlassian Solution Partner). Experience designing on Forge, the Atlassian Marketplace ecosystem, or leading large Atlassian Cloud migrations. Executive presence and exceptional written communication; able to produce memos, ADRs, or design docs that stand up to executive review. Strong workflow and systems thinking - ability to map complex processes and design scalable ways of working across business functions. Comfort with enterprise architecture concepts: cloud native design, integration patterns, identity, security, and data. Ability to prototype, debug, and read code in at least one of: Java/Kotlin, TypeScript/Node, Python. Cross functional credibility with IT, PMO, HR, Finance, and senior business stakeholders. Willingness to travel 25-50% and operate across customer time zones. What will set you apart: AI/LLM architecture experience - RAG, knowledge graphs, agent design, AI governance. Domain depth in one or more of: DevOps / Platform Engineering, ITSM/ESM, Agile at Scale, FSI, Public Sector, Healthcare. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit
The primary objective of this role is to lead the design and delivery of complex identity security solutions, ensuring exceptional technical outcomes for customers within Saviynt's Identity Security practice. This role focuses on designing scalable, secure, and high performing identity solutions while acting as a trusted technical authority for both customers and internal teams. The Lead Architect will own end-to-end architecture and technical delivery of Saviynt's Identity Security solutions, bridging business requirements with technical implementation, and ensuring best practices across Identity Governance and Administration (IGA) and broader Identity Security domains. What you will do Own end-to-end technical implementation of identity security solutions, ensuring successful delivery across requirements gathering, design, configuration, testing, and deployment phases to achieve rapid time to value. Lead solution design for complex Identity Governance and Administration (IGA) implementations, ensuring alignment with enterprise architecture and security best practices. Make and guide key architectural decisions, promoting design standards, integration patterns, and scalability across identity security solutions. Provide technical leadership across the full SDLC, including system analysis, design, development, testing, and deployment. Manage both technical and non-technical stakeholder communication, ensuring alignment and accountability across internal teams and customer/partner organisations. Proactively identify technical risks, dependencies, and implementation challenges, driving mitigation strategies in collaboration with stakeholders. Demonstrate thought leadership by conducting implementation reviews, performing comparative analysis of solution options, and delivering clear, strategic recommendations. Act as a trusted advisor to customers and partners, supporting identity security strategy, roadmaps, and adoption of industry best practices. Drive innovation by introducing modern design principles, emerging methodologies, and continuous improvement initiatives across implementations. Guide and mentor engineers and consultants, fostering a culture of technical excellence, continuous learning, and knowledge sharing. Support integration of identity solutions with enterprise platforms such as ERP systems, HR systems, and ITSM tools. What you bring Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Proven experience leading and delivering complex IGA implementations, with hands on expertise in one or more leading IGA platforms. Strong consulting and advisory skills, with the ability to translate business requirements into scalable technical solutions. Deep understanding of identity governance principles, processes, and best practices within enterprise environments. Excellent communication and technical presentation skills, with the ability to influence stakeholders at all levels. Ability to lead multiple projects simultaneously while maintaining high standards of quality and delivery. Strong experience in solution architecture, including microservices, integration patterns, and enterprise system design. Strong problem solving and troubleshooting skills, with high attention to detail. Strong knowledge of SQL and ability to write complex queries. Hands on experience with Java/J2EE, REST and SOAP web services, and system integration. Solid understanding of network fundamentals, cryptography, certificates, and Unix/Linux environments, including shell scripting. Strong knowledge of identity systems such as LDAP and Active Directory, and protocols including SAML, OAuth, and SCIM. Experience integrating with enterprise and cloud platforms such as SAP, ERP systems, Workday, and ServiceNow. Experience with cloud platforms such as AWS and Azure is a plus. Required for this role Complete security & privacy literacy and awareness training during onboarding and annually thereafter. Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy Incident Response Policy/Procedures Business Continuity/Disaster Recovery Policy/Procedures Mobile Device Policy Account Management Policy Access Control Policy Personnel Security Policy Privacy Policy Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
13/07/2026
Full time
The primary objective of this role is to lead the design and delivery of complex identity security solutions, ensuring exceptional technical outcomes for customers within Saviynt's Identity Security practice. This role focuses on designing scalable, secure, and high performing identity solutions while acting as a trusted technical authority for both customers and internal teams. The Lead Architect will own end-to-end architecture and technical delivery of Saviynt's Identity Security solutions, bridging business requirements with technical implementation, and ensuring best practices across Identity Governance and Administration (IGA) and broader Identity Security domains. What you will do Own end-to-end technical implementation of identity security solutions, ensuring successful delivery across requirements gathering, design, configuration, testing, and deployment phases to achieve rapid time to value. Lead solution design for complex Identity Governance and Administration (IGA) implementations, ensuring alignment with enterprise architecture and security best practices. Make and guide key architectural decisions, promoting design standards, integration patterns, and scalability across identity security solutions. Provide technical leadership across the full SDLC, including system analysis, design, development, testing, and deployment. Manage both technical and non-technical stakeholder communication, ensuring alignment and accountability across internal teams and customer/partner organisations. Proactively identify technical risks, dependencies, and implementation challenges, driving mitigation strategies in collaboration with stakeholders. Demonstrate thought leadership by conducting implementation reviews, performing comparative analysis of solution options, and delivering clear, strategic recommendations. Act as a trusted advisor to customers and partners, supporting identity security strategy, roadmaps, and adoption of industry best practices. Drive innovation by introducing modern design principles, emerging methodologies, and continuous improvement initiatives across implementations. Guide and mentor engineers and consultants, fostering a culture of technical excellence, continuous learning, and knowledge sharing. Support integration of identity solutions with enterprise platforms such as ERP systems, HR systems, and ITSM tools. What you bring Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Proven experience leading and delivering complex IGA implementations, with hands on expertise in one or more leading IGA platforms. Strong consulting and advisory skills, with the ability to translate business requirements into scalable technical solutions. Deep understanding of identity governance principles, processes, and best practices within enterprise environments. Excellent communication and technical presentation skills, with the ability to influence stakeholders at all levels. Ability to lead multiple projects simultaneously while maintaining high standards of quality and delivery. Strong experience in solution architecture, including microservices, integration patterns, and enterprise system design. Strong problem solving and troubleshooting skills, with high attention to detail. Strong knowledge of SQL and ability to write complex queries. Hands on experience with Java/J2EE, REST and SOAP web services, and system integration. Solid understanding of network fundamentals, cryptography, certificates, and Unix/Linux environments, including shell scripting. Strong knowledge of identity systems such as LDAP and Active Directory, and protocols including SAML, OAuth, and SCIM. Experience integrating with enterprise and cloud platforms such as SAP, ERP systems, Workday, and ServiceNow. Experience with cloud platforms such as AWS and Azure is a plus. Required for this role Complete security & privacy literacy and awareness training during onboarding and annually thereafter. Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy Incident Response Policy/Procedures Business Continuity/Disaster Recovery Policy/Procedures Mobile Device Policy Account Management Policy Access Control Policy Personnel Security Policy Privacy Policy Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We seek an IT Customer Experience Support Analyst to be onsite Monday through Friday in our Manchester office. An experienced IT Services Technician with strong knowledge and experience in world-class IT service delivery will bring a positive, can-do attitude, a solid work ethic, and a desire to learn. You thrive on meeting deadlines! Candidates must have experience working in modern technology organizations capable of meeting the demanding needs of high-caliber engineers, field sales, customer success, and finance people. Our IT Team delivers the complete life cycle of IT services for the staff at Anaplan, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies, supporting AV, teleconferencing, All-Hands, and departmental events. Our team members operate in the sweet spot of focus on an empathetic, superior customer support experience, comfortable with communicating well and setting expectations while being an all-round Ace problem solver with excellent IT technical skills. Your Impact Explain system issues to business or non-technical personnel Support end-user laptops, tablets, and mobile devices (Mac, Windows, Linux) Strong MacOS, Office 365 / SharePoint, and Exchange Online experience ServiceNow Service Management or other ticketing system knowledge Installation and administration of software systems and ability to provide analysis and recommendations to both technical and business units Surveying and analyzing systems and/or software tools and providing recommendations as requested by technical and/or business units to improve performance and efficiency, monitoring and data collection Strong organizational, problem-solving, and analytical skills with an acute attention to detail High standards of technical competency and quality of work Your Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, or a similar degree or equivalent work experience Problem-solving whiz in Mac and Windows hardware Experience supporting Microsoft Office 365 suite of products (Outlook, Excel, Word, PowerPoint, etc.) on BOTH Mac and Windows Microsoft SCCM and InTune for Windows software/hardware admin Understanding of JAMF for macOS Understanding of Windows Server OS and ability to troubleshoot and correct problems Experience with VMware Troubleshooting skills with wireless and wired networks, firewall, and telecommunication devices Exceptional verbal and written communication skills Ability to quickly learn new skills and technologies Experience and familiarity with monitoring/alerting tools (i.e. PRTG, WhatsUp Gold, Logic Monitor, etc.) Enterprise AV/Endpoint Detection solutions (e.g. Bitdefender, Abnormal Security, Proofpoint, CrowdStrike, etc.) Exposure to Palo Alto Network, Cisco routers and switches, and firewalls Experience working as part of a hybrid onshore/offshore workforce Experience with US, EMEA, APAC ISPs Meraki/Aruba (legacy) APs Confluence/Jira/Jira Align Jira ITSM/ServiceNow ITOM/ITSM Access Management - Okta/Active Directory/RedHat LDAP Slack/Slack Grid/Atlas Desktop-as-a-Service (DaaS): Azure Virtual Desktop (Win) / MacStadium (Mac) Audio-Visual (Neat, WebEx, Zoom) Executive presentations (Powerpoint, Lucidchart, Lucidspark) Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.
13/07/2026
Full time
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We seek an IT Customer Experience Support Analyst to be onsite Monday through Friday in our Manchester office. An experienced IT Services Technician with strong knowledge and experience in world-class IT service delivery will bring a positive, can-do attitude, a solid work ethic, and a desire to learn. You thrive on meeting deadlines! Candidates must have experience working in modern technology organizations capable of meeting the demanding needs of high-caliber engineers, field sales, customer success, and finance people. Our IT Team delivers the complete life cycle of IT services for the staff at Anaplan, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies, supporting AV, teleconferencing, All-Hands, and departmental events. Our team members operate in the sweet spot of focus on an empathetic, superior customer support experience, comfortable with communicating well and setting expectations while being an all-round Ace problem solver with excellent IT technical skills. Your Impact Explain system issues to business or non-technical personnel Support end-user laptops, tablets, and mobile devices (Mac, Windows, Linux) Strong MacOS, Office 365 / SharePoint, and Exchange Online experience ServiceNow Service Management or other ticketing system knowledge Installation and administration of software systems and ability to provide analysis and recommendations to both technical and business units Surveying and analyzing systems and/or software tools and providing recommendations as requested by technical and/or business units to improve performance and efficiency, monitoring and data collection Strong organizational, problem-solving, and analytical skills with an acute attention to detail High standards of technical competency and quality of work Your Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, or a similar degree or equivalent work experience Problem-solving whiz in Mac and Windows hardware Experience supporting Microsoft Office 365 suite of products (Outlook, Excel, Word, PowerPoint, etc.) on BOTH Mac and Windows Microsoft SCCM and InTune for Windows software/hardware admin Understanding of JAMF for macOS Understanding of Windows Server OS and ability to troubleshoot and correct problems Experience with VMware Troubleshooting skills with wireless and wired networks, firewall, and telecommunication devices Exceptional verbal and written communication skills Ability to quickly learn new skills and technologies Experience and familiarity with monitoring/alerting tools (i.e. PRTG, WhatsUp Gold, Logic Monitor, etc.) Enterprise AV/Endpoint Detection solutions (e.g. Bitdefender, Abnormal Security, Proofpoint, CrowdStrike, etc.) Exposure to Palo Alto Network, Cisco routers and switches, and firewalls Experience working as part of a hybrid onshore/offshore workforce Experience with US, EMEA, APAC ISPs Meraki/Aruba (legacy) APs Confluence/Jira/Jira Align Jira ITSM/ServiceNow ITOM/ITSM Access Management - Okta/Active Directory/RedHat LDAP Slack/Slack Grid/Atlas Desktop-as-a-Service (DaaS): Azure Virtual Desktop (Win) / MacStadium (Mac) Audio-Visual (Neat, WebEx, Zoom) Executive presentations (Powerpoint, Lucidchart, Lucidspark) Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.