We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
18/12/2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
03/07/2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
15/05/2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Head of Digital Design Monmouthshire - 20% Time on site (1/2 days a week) 65,000 - 72,000 + Fantastic Pension & Benefits About the Role: We are seeking an exceptional Head of Digital Design to lead a thriving, dynamic design community within an established and supportive organisation. As a key member of the Digital, Data & Technology (DDaT) leadership team, you will shape the strategic direction of the design function, ensuring the delivery of high-quality user-centered design (UCD) across multiple service areas. You will manage and empower a talented team of senior designers, advocating for UCD principles and fostering a culture of continuous development. You will work closely with stakeholders, both internal and external, to ensure that design activities align with business goals and meet user needs. This is an exciting opportunity to lead a profession in a fast-evolving environment. Key Responsibilities: Lead and manage senior designers, supporting their growth and guiding the design community in best practices and standards. Advocate for UCD principles, ensuring awareness and championing its benefits across the organization. Shape the strategic direction of the design community, aligning with broader DDaT objectives. Foster a collaborative, inclusive, and high-performance design culture. Engage with stakeholders at all levels, including senior leaders, to ensure the integration of design across projects and services. Drive recruitment and professional development, focusing on nurturing new talent (e.g., apprentices, graduates). Lead the delivery of service design, interaction design, and content design, analyzing existing processes and recommending improvements. Essential Skills & Experience: Proven leadership experience, managing and developing technical design teams. Extensive experience with user-centered design tools and methodologies, particularly within agile and DevOps environments. Strong track record of driving design change across multiple teams. Experience in large-scale transformational projects and delivery methods. Demonstrable expertise in mentoring, coaching, and developing a design community, including nurturing new talent. Strong communication and influencing skills to engage with senior stakeholders and lead cross-functional teams. Desirable Skills: Knowledge of accessibility requirements and testing methodologies. Experience with CDDO assessments or blueprinting, prototyping, and storyboarding techniques. What We Offer: Competitive salary and benefits package. A collaborative, supportive, and inclusive work environment. Opportunities for professional growth and development. Flexible working arrangements to promote work-life balance. If this role sounds of interest, then please apply today!
24/03/2025
Full time
Head of Digital Design Monmouthshire - 20% Time on site (1/2 days a week) 65,000 - 72,000 + Fantastic Pension & Benefits About the Role: We are seeking an exceptional Head of Digital Design to lead a thriving, dynamic design community within an established and supportive organisation. As a key member of the Digital, Data & Technology (DDaT) leadership team, you will shape the strategic direction of the design function, ensuring the delivery of high-quality user-centered design (UCD) across multiple service areas. You will manage and empower a talented team of senior designers, advocating for UCD principles and fostering a culture of continuous development. You will work closely with stakeholders, both internal and external, to ensure that design activities align with business goals and meet user needs. This is an exciting opportunity to lead a profession in a fast-evolving environment. Key Responsibilities: Lead and manage senior designers, supporting their growth and guiding the design community in best practices and standards. Advocate for UCD principles, ensuring awareness and championing its benefits across the organization. Shape the strategic direction of the design community, aligning with broader DDaT objectives. Foster a collaborative, inclusive, and high-performance design culture. Engage with stakeholders at all levels, including senior leaders, to ensure the integration of design across projects and services. Drive recruitment and professional development, focusing on nurturing new talent (e.g., apprentices, graduates). Lead the delivery of service design, interaction design, and content design, analyzing existing processes and recommending improvements. Essential Skills & Experience: Proven leadership experience, managing and developing technical design teams. Extensive experience with user-centered design tools and methodologies, particularly within agile and DevOps environments. Strong track record of driving design change across multiple teams. Experience in large-scale transformational projects and delivery methods. Demonstrable expertise in mentoring, coaching, and developing a design community, including nurturing new talent. Strong communication and influencing skills to engage with senior stakeholders and lead cross-functional teams. Desirable Skills: Knowledge of accessibility requirements and testing methodologies. Experience with CDDO assessments or blueprinting, prototyping, and storyboarding techniques. What We Offer: Competitive salary and benefits package. A collaborative, supportive, and inclusive work environment. Opportunities for professional growth and development. Flexible working arrangements to promote work-life balance. If this role sounds of interest, then please apply today!
The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover the Dorset/South Wiltshire area where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Skills and Experience: Experienced with maintaining and repairing endpoint hardware, whilst maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016, along with experience working with Office 365, Azure AD and other cloud services Relevant A-Level, NVQ or Apprenticeship within IT people management experience System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Experience of providing IT support within an educational, corporate or charity setting is very desirable Driving license is essential Please call John Noonan here at ISR to learn more about our client and their opportunities supporting local educational institutions across Wiltshire to learn more
24/03/2025
Full time
The Opportunity: My client working within the education sector are currently looking for an IT Technician to cover the Dorset/South Wiltshire area where you will be part of a wider IT team supporting users across the businesses within the group with general IT problems from a software and hardware perspective. You will be required to communicate with both literate and non IT literate users, with my client looking for candidates who have ideally worked on a Service Desk previously in a fast-paced environment. You must hold a full driving license as you will be required to travel to other sites from time to time. Skills and Experience: Experienced with maintaining and repairing endpoint hardware, whilst maintaining and repairing server hardware Experience with Microsoft Windows 10/11/Server 2016, along with experience working with Office 365, Azure AD and other cloud services Relevant A-Level, NVQ or Apprenticeship within IT people management experience System administration experience -Mainly with windows Good understanding of basic networking principles Respond to and complete tasks as allocated via the IT helpdesk Support and the day-to-day operations of my clients group Ensure the effective maintenance and management of IT hardware, software and processes Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance Ensure IT asset management is kept up to date with in-life changes Experience of providing IT support within an educational, corporate or charity setting is very desirable Driving license is essential Please call John Noonan here at ISR to learn more about our client and their opportunities supporting local educational institutions across Wiltshire to learn more
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Platform Manager assisting with our bespoke award-winning IT system and it is a fundamental role to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and high secure environment. You will support of our technical environment, which includes Microsoft technologies, Meraki, SaaS solutions (including our own bespoke workshop management system) and Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain cloud and networks solutions Assist with IT Change/Problem Management following ITIL v4 guidelines, working closely with internal people and external suppliers by resolving hardware, software and network issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed. Maintain detailed documentation for system configuration, procedures and troubleshooting. You will provide advanced troubleshooting and problem-solving skills across several areas of IT. You will provide guidance and support to the wider IT team on infrastructure design and build. Raise concerns, risks and cyber incidents to the IT leadership team. Providing information regarding system/device performance and error logs. Work with the Helpdesk team to remove blockers to resolve incidents and process service requests Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
22/03/2025
Full time
Overview We are looking for a highly motivated individual to help us build the next generation of data analysis tools and infrastructure for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal. The candidate will be reporting into our Platform Manager assisting with our bespoke award-winning IT system and it is a fundamental role to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and high secure environment. You will support of our technical environment, which includes Microsoft technologies, Meraki, SaaS solutions (including our own bespoke workshop management system) and Single Sign-on (SSO). You will be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain cloud and networks solutions Assist with IT Change/Problem Management following ITIL v4 guidelines, working closely with internal people and external suppliers by resolving hardware, software and network issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed. Maintain detailed documentation for system configuration, procedures and troubleshooting. You will provide advanced troubleshooting and problem-solving skills across several areas of IT. You will provide guidance and support to the wider IT team on infrastructure design and build. Raise concerns, risks and cyber incidents to the IT leadership team. Providing information regarding system/device performance and error logs. Work with the Helpdesk team to remove blockers to resolve incidents and process service requests Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
ICT Apprentice Support Engineer Location: Didsbury, Manchester Salary: 20,821 Full-Time /Permanent / 35 hours per week Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations. An exciting opportunity has arisen in our Technology and Business Improvement Directorate for an aspiring ICT Apprentice. Reporting to the IT Support Manager the successful candidate will be responsible for providing support, monitoring, maintenance, and development of ICT systems, ensuring the quality of the user experience. Providing support of hardware and software systems used throughout the business. In return, Southway Housing Trust offers a 35-hour week, competitive salary, flexible working arrangements, modern office and facilities, generous pension scheme and up to 30 days annual leave with the option to purchase an additional 5 days. Closing Date: Friday 28th March 2025 Interview Date: Week Commencing 7th April 2025 Please apply online by visiting our website at (url removed) For an informal discussion about the role, please email Keith Spragg at Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
22/03/2025
Full time
ICT Apprentice Support Engineer Location: Didsbury, Manchester Salary: 20,821 Full-Time /Permanent / 35 hours per week Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations. An exciting opportunity has arisen in our Technology and Business Improvement Directorate for an aspiring ICT Apprentice. Reporting to the IT Support Manager the successful candidate will be responsible for providing support, monitoring, maintenance, and development of ICT systems, ensuring the quality of the user experience. Providing support of hardware and software systems used throughout the business. In return, Southway Housing Trust offers a 35-hour week, competitive salary, flexible working arrangements, modern office and facilities, generous pension scheme and up to 30 days annual leave with the option to purchase an additional 5 days. Closing Date: Friday 28th March 2025 Interview Date: Week Commencing 7th April 2025 Please apply online by visiting our website at (url removed) For an informal discussion about the role, please email Keith Spragg at Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Power BI Developer Remote, working from home We Put People First so you can Deliver Outstanding Service We are looking for a Power BI Developer to join our IT team where you ll be creating and maintaining dashboards, reports and data models. Your role is pivotal in working closely with internal and external stakeholders, providing metrics, insights and solutions for various business needs. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. As a Power BI Developer you ll be: Creating Power BI reports as per requests using data from various sources, e.g. direct API s, Azure SQL data warehouse. Offering keen insights in business performance, offering project support, and actively contributing to business and MI initiatives Producing visually creative and innovative dashboards Collaborating with both the Business and Client Solutions teams to ensure robust reporting solutions are delivered for internal and external stakeholders Leading in educating users on use of PowerBI tooling throughout the business As a Power BI Developer you ll have: Strong experience developing end-to-end dashboards in Power BI Experience with DAX, Excel, SSRS, SSIS and Power Query (Azure, desirable) Proven track record of enhancing performance through meticulous data analysis. Excellent communication and stakeholder management skills Experience articulating data flow and lifecycle of data for clients Ability to work to deadlines and juggle multiple tasks and projects, as well as multiple stakeholders What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
22/03/2025
Full time
Power BI Developer Remote, working from home We Put People First so you can Deliver Outstanding Service We are looking for a Power BI Developer to join our IT team where you ll be creating and maintaining dashboards, reports and data models. Your role is pivotal in working closely with internal and external stakeholders, providing metrics, insights and solutions for various business needs. At Churchill, doing right is at the heart of our values. This is why we will provide you with all the tools, training, support and resources that you need to develop in your career. As a Power BI Developer you ll be: Creating Power BI reports as per requests using data from various sources, e.g. direct API s, Azure SQL data warehouse. Offering keen insights in business performance, offering project support, and actively contributing to business and MI initiatives Producing visually creative and innovative dashboards Collaborating with both the Business and Client Solutions teams to ensure robust reporting solutions are delivered for internal and external stakeholders Leading in educating users on use of PowerBI tooling throughout the business As a Power BI Developer you ll have: Strong experience developing end-to-end dashboards in Power BI Experience with DAX, Excel, SSRS, SSIS and Power Query (Azure, desirable) Proven track record of enhancing performance through meticulous data analysis. Excellent communication and stakeholder management skills Experience articulating data flow and lifecycle of data for clients Ability to work to deadlines and juggle multiple tasks and projects, as well as multiple stakeholders What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role.
Senior Power Platform Function Consultant - Birmingham Hybrid working Competitive Salary A Senior Power Platform Functional Consultant is needed for a leading Microsoft Certified partner in Birmingham. The ideal candidate will have experience across diverse project environments and be responsible for ensuring consistency across project teams, regardless of project size. Senior Technical & Functional Consultants for the Power Platform will work independently or alongside Lead Consultants in project settings. They will contribute throughout the project lifecycle, from initial estimation to final handover to Support. Additionally, they must align with company objectives and promote a unified approach among colleagues. They will also mentor apprentices and junior team members, providing hands-on training to help them reach their full potential. Key skills and responsibilities, Strong D365 Consultancy experience Work closely with stakeholders across the customer organization to gather a complete set of requirements that align with business objectives, ensuring a thorough understanding of existing processes. Leverage expertise in Power Platform and D365 CE applications to assess the customer's business processes and compare them with standard functionalities. Design, develop, and configure Dynamics 365/Power Platform solutions, utilizing 'low code, no code' approach where applicable. Possess hands-on experience with the following Dynamics 365/CRM products: Customize and configure Dynamics 365/CRM, including but not limited to: Designing entities and modeling entity relationships with multiple relationship types. Creating Model-Driven App forms. Developing Business Process Flows across multiple entities. Configuring classic Dynamics 365 Workflows with various trigger events and conditional logic. Designing Dynamics 365 Dashboards incorporating charts and list views. Generating reports using the Dynamics 365 report wizard and identifying scenarios where SQL Server Reporting Services (SSRS) may be required. Building Model-Driven Apps with multiple system components. Customizing the ribbon. Implementing complex field types, such as Rollup, Calculated, and Customer fields, where necessary. Demonstrating expertise in the Dynamics 365 security model, including restricting system components based on security settings Interested? Please submit your updated CV to Louise Clarke at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
21/03/2025
Full time
Senior Power Platform Function Consultant - Birmingham Hybrid working Competitive Salary A Senior Power Platform Functional Consultant is needed for a leading Microsoft Certified partner in Birmingham. The ideal candidate will have experience across diverse project environments and be responsible for ensuring consistency across project teams, regardless of project size. Senior Technical & Functional Consultants for the Power Platform will work independently or alongside Lead Consultants in project settings. They will contribute throughout the project lifecycle, from initial estimation to final handover to Support. Additionally, they must align with company objectives and promote a unified approach among colleagues. They will also mentor apprentices and junior team members, providing hands-on training to help them reach their full potential. Key skills and responsibilities, Strong D365 Consultancy experience Work closely with stakeholders across the customer organization to gather a complete set of requirements that align with business objectives, ensuring a thorough understanding of existing processes. Leverage expertise in Power Platform and D365 CE applications to assess the customer's business processes and compare them with standard functionalities. Design, develop, and configure Dynamics 365/Power Platform solutions, utilizing 'low code, no code' approach where applicable. Possess hands-on experience with the following Dynamics 365/CRM products: Customize and configure Dynamics 365/CRM, including but not limited to: Designing entities and modeling entity relationships with multiple relationship types. Creating Model-Driven App forms. Developing Business Process Flows across multiple entities. Configuring classic Dynamics 365 Workflows with various trigger events and conditional logic. Designing Dynamics 365 Dashboards incorporating charts and list views. Generating reports using the Dynamics 365 report wizard and identifying scenarios where SQL Server Reporting Services (SSRS) may be required. Building Model-Driven Apps with multiple system components. Customizing the ribbon. Implementing complex field types, such as Rollup, Calculated, and Customer fields, where necessary. Demonstrating expertise in the Dynamics 365 security model, including restricting system components based on security settings Interested? Please submit your updated CV to Louise Clarke at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Senior Power Platform Function Consultant - Birmingham Hybrid working Competitive Salary A Senior Power Platform Functional Consultant is needed for a leading Microsoft Certified partner in Birmingham. The ideal candidate will have experience across diverse project environments and be responsible for ensuring consistency across project teams, regardless of project size. Senior Technical & Functional Consultants for the Power Platform will work independently or alongside Lead Consultants in project settings. They will contribute throughout the project life cycle, from initial estimation to final handover to Support. Additionally, they must align with company objectives and promote a unified approach among colleagues. They will also mentor apprentices and junior team members, providing hands-on training to help them reach their full potential. Key skills and responsibilities, * Strong D365 Consultancy experience * Work closely with stakeholders across the customer organization to gather a complete set of requirements that align with business objectives, ensuring a thorough understanding of existing processes. * Leverage expertise in Power Platform and D365 CE applications to assess the customer's business processes and compare them with standard functionalities. * Design, develop, and configure Dynamics 365/Power Platform solutions, utilizing 'low code, no code' approach where applicable. * Possess hands-on experience with the following Dynamics 365/CRM products: * Customize and configure Dynamics 365/CRM, including but not limited to: * Designing entities and modelling entity relationships with multiple relationship types. * Creating Model-Driven App forms. * Developing Business Process Flows across multiple entities. * Configuring classic Dynamics 365 Workflows with various trigger events and conditional logic. * Designing Dynamics 365 Dashboards incorporating charts and list views. * Generating reports using the Dynamics 365 report wizard and identifying scenarios where SQL Server Reporting Services (SSRS) may be required. * Building Model-Driven Apps with multiple system components. * Customizing the ribbon. * Implementing complex field types, such as Rollup, Calculated, and Customer fields, where necessary. * Demonstrating expertise in the Dynamics 365 security model, including restricting system components based on security settings Interested? Please submit your updated CV to Louise Clarke at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
21/03/2025
Full time
Senior Power Platform Function Consultant - Birmingham Hybrid working Competitive Salary A Senior Power Platform Functional Consultant is needed for a leading Microsoft Certified partner in Birmingham. The ideal candidate will have experience across diverse project environments and be responsible for ensuring consistency across project teams, regardless of project size. Senior Technical & Functional Consultants for the Power Platform will work independently or alongside Lead Consultants in project settings. They will contribute throughout the project life cycle, from initial estimation to final handover to Support. Additionally, they must align with company objectives and promote a unified approach among colleagues. They will also mentor apprentices and junior team members, providing hands-on training to help them reach their full potential. Key skills and responsibilities, * Strong D365 Consultancy experience * Work closely with stakeholders across the customer organization to gather a complete set of requirements that align with business objectives, ensuring a thorough understanding of existing processes. * Leverage expertise in Power Platform and D365 CE applications to assess the customer's business processes and compare them with standard functionalities. * Design, develop, and configure Dynamics 365/Power Platform solutions, utilizing 'low code, no code' approach where applicable. * Possess hands-on experience with the following Dynamics 365/CRM products: * Customize and configure Dynamics 365/CRM, including but not limited to: * Designing entities and modelling entity relationships with multiple relationship types. * Creating Model-Driven App forms. * Developing Business Process Flows across multiple entities. * Configuring classic Dynamics 365 Workflows with various trigger events and conditional logic. * Designing Dynamics 365 Dashboards incorporating charts and list views. * Generating reports using the Dynamics 365 report wizard and identifying scenarios where SQL Server Reporting Services (SSRS) may be required. * Building Model-Driven Apps with multiple system components. * Customizing the ribbon. * Implementing complex field types, such as Rollup, Calculated, and Customer fields, where necessary. * Demonstrating expertise in the Dynamics 365 security model, including restricting system components based on security settings Interested? Please submit your updated CV to Louise Clarke at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Closing date : TBC The role Technology Business Partner Salary: 64.960 - 68,379 Location: London, EC1N 8JS Permanent Full-Time Role: 37.5 hours per week Hybrid working: minimum of 2 full days in the Office each week. About You We?re looking for a confident and highly skilled Technology Business Partner with proven experience of business relationship management, acting as the bridge between technology and the wider business. You will be responsible for managing a Portfolio of Directorates and their stakeholders to understand technology priorities, business problems and needs. You will work collaboratively with technology teams, ensuring adherence to our governance processes to deliver requirements and solutions in line with our overarching IT strategy. What you'll need to succeed Good track record of managing relationships at all levels with business stakeholders. Ability to communicate effectively; both written and verbally Excellent organisational, time management and prioritisation skills A natural problem solver, whilst understanding strategic and tactical implications Self-motivated, able to work autonomously, using initiative. Strong team player, able to collaborate with multi-disciplinary teams of specialists Good knowledge across the areas of Service Delivery, Infrastructure, Architecture, Projects, Data/Analytics is required to deliver enterprise level IT products and services. Key Dates: Telephone Interviews 31st March to 1st April First interview via Microsoft teams 22nd to 25th April Second interview Face to Face in Farringdon, London 28th to 29th April Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
21/03/2025
Full time
Closing date : TBC The role Technology Business Partner Salary: 64.960 - 68,379 Location: London, EC1N 8JS Permanent Full-Time Role: 37.5 hours per week Hybrid working: minimum of 2 full days in the Office each week. About You We?re looking for a confident and highly skilled Technology Business Partner with proven experience of business relationship management, acting as the bridge between technology and the wider business. You will be responsible for managing a Portfolio of Directorates and their stakeholders to understand technology priorities, business problems and needs. You will work collaboratively with technology teams, ensuring adherence to our governance processes to deliver requirements and solutions in line with our overarching IT strategy. What you'll need to succeed Good track record of managing relationships at all levels with business stakeholders. Ability to communicate effectively; both written and verbally Excellent organisational, time management and prioritisation skills A natural problem solver, whilst understanding strategic and tactical implications Self-motivated, able to work autonomously, using initiative. Strong team player, able to collaborate with multi-disciplinary teams of specialists Good knowledge across the areas of Service Delivery, Infrastructure, Architecture, Projects, Data/Analytics is required to deliver enterprise level IT products and services. Key Dates: Telephone Interviews 31st March to 1st April First interview via Microsoft teams 22nd to 25th April Second interview Face to Face in Farringdon, London 28th to 29th April Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Job Introduction We are looking for an experienced Engineering Delivery Manager to join our IT department in a newly established position. Your role will involve overseeing the delivery and improvement of technical engineering projects and continuous improvement services, focusing on online platforms, digital solutions, and middleware. Working within a functionally aligned squad, you will collaborate with Product Owners, digital operations teams, and key stakeholders to ensure a reliable and high-quality experience for both internal users and customers. To be successful in this roe you will need a strong understanding of digital technology infrastructure, including cloud services (e.g., Azure), digital platforms (e.g., SFCC, SFSC), and networking Smart working principles that blend onsite work at our support center in Wakefield (2-3 days a week) with working from home. Role Responsibility Compliance & Governance Ensure compliance with all relevant policies and governance standards Collaboration with cybersecurity team to ensure compliance with relevant policy standards Incident & Request Management Collaborate on P1 and P2 issues Define/manage infrastructure for performance and budgets Plan capacity for current and future needs Problem & Change Alignment Support changes and sprint commitments Refine ticket requirements and provide insights Coordinate environments and release management Continuous Improvement Manage licenses and contract renewals Set up new accounts/licenses and conduct testing Collaboration & Stakeholder Engagement Support changes through IT forums and manage vendors Oversee technology selection and contracts Attend sprint ceremonies Asset & Configuration Data Manage IT budgets and invoices Optimize budget for current services and growth Compliance & Governance Ensure policy compliance Collaborate with cybersecurity The Ideal Candidate Strong understanding of digital technology infrastructure, including cloud services (e.g., Azure), digital platforms (e.g., SFCC, SFSC), and networking Proficiency in incident management, service delivery, and continuous improvement methodologies Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels Budget management and financial planning skills Knowledge of compliance and governance standards in IT Experience: Proven experience in managing digital technology services, with a focus on service delivery and improvement Experience in incident and request management, including handling P1 and P2 issues Demonstrated experience in capacity planning and infrastructure optimization Experience in vendor management and contract negotiation Previous experience in a leadership or managerial role within an IT or digital technology environment About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
21/03/2025
Full time
Job Introduction We are looking for an experienced Engineering Delivery Manager to join our IT department in a newly established position. Your role will involve overseeing the delivery and improvement of technical engineering projects and continuous improvement services, focusing on online platforms, digital solutions, and middleware. Working within a functionally aligned squad, you will collaborate with Product Owners, digital operations teams, and key stakeholders to ensure a reliable and high-quality experience for both internal users and customers. To be successful in this roe you will need a strong understanding of digital technology infrastructure, including cloud services (e.g., Azure), digital platforms (e.g., SFCC, SFSC), and networking Smart working principles that blend onsite work at our support center in Wakefield (2-3 days a week) with working from home. Role Responsibility Compliance & Governance Ensure compliance with all relevant policies and governance standards Collaboration with cybersecurity team to ensure compliance with relevant policy standards Incident & Request Management Collaborate on P1 and P2 issues Define/manage infrastructure for performance and budgets Plan capacity for current and future needs Problem & Change Alignment Support changes and sprint commitments Refine ticket requirements and provide insights Coordinate environments and release management Continuous Improvement Manage licenses and contract renewals Set up new accounts/licenses and conduct testing Collaboration & Stakeholder Engagement Support changes through IT forums and manage vendors Oversee technology selection and contracts Attend sprint ceremonies Asset & Configuration Data Manage IT budgets and invoices Optimize budget for current services and growth Compliance & Governance Ensure policy compliance Collaborate with cybersecurity The Ideal Candidate Strong understanding of digital technology infrastructure, including cloud services (e.g., Azure), digital platforms (e.g., SFCC, SFSC), and networking Proficiency in incident management, service delivery, and continuous improvement methodologies Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels Budget management and financial planning skills Knowledge of compliance and governance standards in IT Experience: Proven experience in managing digital technology services, with a focus on service delivery and improvement Experience in incident and request management, including handling P1 and P2 issues Demonstrated experience in capacity planning and infrastructure optimization Experience in vendor management and contract negotiation Previous experience in a leadership or managerial role within an IT or digital technology environment About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
1ST LINE IT SUPPORT LOCATION - YORK HYBRID WORKING - 3 DAYS IN OFFICE SALARY - 25,000 Your new role An opportunity for a 1st Line Level IT Support candidate is available and offers the successful candidate the chance to join an established team where career progression and Team Development is paramount to the Business. Promotion from within is the priority and the IT Support Team has been built from Apprentices / 1st Line candidates being trained, developed and promoted to cover 2nd line and Team Leader roles. What you'll need to succeed Ideally, having some previous 1st Line knowledge and experience of a Service Desk is preferred. The IT Support Team provides technical assistance to almost 500 sites with new Tickets and calls coming in at a fast pace. The successful candidate will need to have the following skills and personal attributes: - Outstanding Customer Service skills - Resolve basic Software / Hardware issues - Knowledge of Windows OS - Active Directory experience - Troubleshooting skills - Previous experience of supporting Servers, Desktops, Laptops & Printers. What you'll get in return 25,000 Basic Salary + Training Allowance + Hybrid Working (3 days in the Office). Full Training and Career Development Plans from Day 1. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
21/03/2025
Full time
1ST LINE IT SUPPORT LOCATION - YORK HYBRID WORKING - 3 DAYS IN OFFICE SALARY - 25,000 Your new role An opportunity for a 1st Line Level IT Support candidate is available and offers the successful candidate the chance to join an established team where career progression and Team Development is paramount to the Business. Promotion from within is the priority and the IT Support Team has been built from Apprentices / 1st Line candidates being trained, developed and promoted to cover 2nd line and Team Leader roles. What you'll need to succeed Ideally, having some previous 1st Line knowledge and experience of a Service Desk is preferred. The IT Support Team provides technical assistance to almost 500 sites with new Tickets and calls coming in at a fast pace. The successful candidate will need to have the following skills and personal attributes: - Outstanding Customer Service skills - Resolve basic Software / Hardware issues - Knowledge of Windows OS - Active Directory experience - Troubleshooting skills - Previous experience of supporting Servers, Desktops, Laptops & Printers. What you'll get in return 25,000 Basic Salary + Training Allowance + Hybrid Working (3 days in the Office). Full Training and Career Development Plans from Day 1. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Field Engineer Stevenage + travel, South UK - 30k My industry-leading client are looking for an IT Field Engineer to join them, at what can only be described as an incredibly exciting and busy time. They're growing at such a mega pace and show so signs of slowing down over 2025 and beyond. They anticipate over a 100million+ investment into their tech and teams this year - which has resulted to hiring a lot of new blood across the business. IT Infrastructure is a critical part of their commitment to driving only the very best technology delivery and therefore we are looking for a top-notch IT Field Engineer to come in and help oversee IT infrastructure and services across all their sites in the South of the UK. Based from their Stevenage based offices, you will also be responsible for travelling to other sites across the South to install and configure a range of IT equipment on a weekly basis for new location roll-outs. You'll also be on hand to provide maintenance at their range of existing sites and provide on-site support when needed. This is a field-based role and requires a candidate who is open to extensive travel weekly. You will be provided with your very own, fully-expensed vehicle to get you to where you need to be. The role will heavily involve providing IT Support to desktop/laptop systems, mobiles, printers and more. As an individual, you'll be super smart and confident and essentially a pleasure to deal with. You'll be technically astute and able to hit the ground running from a tech perspective. You will have proven exposure to an IT Field role and be well versed in Windows operating systems and be able to install & troubleshoot IT hardware and software. You'll be super hands-on and able to mount equipment as well as be on and for other physical tasks required. This is a cracking opportunity to join a business who offer mega opportunities to progress within the business. For example, their Service Desk Manager started his career here as an Apprentice, alongside other managers in the business. They're HUGE on investing within their staff and getting the best out of their people. From day-one you will be given a structured growth plan and you'll know exactly what you need to do to progress. They both encourage and support both training and certification opportunities too. Salary is up to 30k and you'll also receive bonus or circa 2k per year alongside other amazing benefits. Interviews available quickly with a view to start ASAP Apply now for immediate consideration to (url removed) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
21/03/2025
Full time
IT Field Engineer Stevenage + travel, South UK - 30k My industry-leading client are looking for an IT Field Engineer to join them, at what can only be described as an incredibly exciting and busy time. They're growing at such a mega pace and show so signs of slowing down over 2025 and beyond. They anticipate over a 100million+ investment into their tech and teams this year - which has resulted to hiring a lot of new blood across the business. IT Infrastructure is a critical part of their commitment to driving only the very best technology delivery and therefore we are looking for a top-notch IT Field Engineer to come in and help oversee IT infrastructure and services across all their sites in the South of the UK. Based from their Stevenage based offices, you will also be responsible for travelling to other sites across the South to install and configure a range of IT equipment on a weekly basis for new location roll-outs. You'll also be on hand to provide maintenance at their range of existing sites and provide on-site support when needed. This is a field-based role and requires a candidate who is open to extensive travel weekly. You will be provided with your very own, fully-expensed vehicle to get you to where you need to be. The role will heavily involve providing IT Support to desktop/laptop systems, mobiles, printers and more. As an individual, you'll be super smart and confident and essentially a pleasure to deal with. You'll be technically astute and able to hit the ground running from a tech perspective. You will have proven exposure to an IT Field role and be well versed in Windows operating systems and be able to install & troubleshoot IT hardware and software. You'll be super hands-on and able to mount equipment as well as be on and for other physical tasks required. This is a cracking opportunity to join a business who offer mega opportunities to progress within the business. For example, their Service Desk Manager started his career here as an Apprentice, alongside other managers in the business. They're HUGE on investing within their staff and getting the best out of their people. From day-one you will be given a structured growth plan and you'll know exactly what you need to do to progress. They both encourage and support both training and certification opportunities too. Salary is up to 30k and you'll also receive bonus or circa 2k per year alongside other amazing benefits. Interviews available quickly with a view to start ASAP Apply now for immediate consideration to (url removed) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Business Intelligence Analyst - Permanent, Full-time position Beeston, Nottingham: £40,123 London: £42,949 This role: The Business Intelligence Analyst is responsible for providing MTVH colleagues with business intelligence to facilitate operations ranging from the day to day running of the business to high level performance KPI?s delivered to the board. The role will involve working with a variety of stakeholders to collate requirements, understand and document relevant business processes, prepare data so that it is in a usable format using tools such as Snowflake and SQL, and build reports using software such as Power BI. What you'll need to succeed: Key skills include SQL, Power BI and Snowflake as well as experience in the collation, processing, interpretation and presentation of often large data sets. The ability to constructively engage with a wide variety of stakeholders is also vital. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Key dates: Teams interviews will be scheduled for Friday 11 April. To meet our commitment to providing safe, high-quality services to our customers MTVH will complete a basic background check with the Disclosure and Barring service, once an offer employment is made. MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. Please note :- we do not currently offer visa sponsorship. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
21/03/2025
Full time
Business Intelligence Analyst - Permanent, Full-time position Beeston, Nottingham: £40,123 London: £42,949 This role: The Business Intelligence Analyst is responsible for providing MTVH colleagues with business intelligence to facilitate operations ranging from the day to day running of the business to high level performance KPI?s delivered to the board. The role will involve working with a variety of stakeholders to collate requirements, understand and document relevant business processes, prepare data so that it is in a usable format using tools such as Snowflake and SQL, and build reports using software such as Power BI. What you'll need to succeed: Key skills include SQL, Power BI and Snowflake as well as experience in the collation, processing, interpretation and presentation of often large data sets. The ability to constructively engage with a wide variety of stakeholders is also vital. To meet our commitment to providing safe, high quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Key dates: Teams interviews will be scheduled for Friday 11 April. To meet our commitment to providing safe, high-quality services to our customers MTVH will complete a basic background check with the Disclosure and Barring service, once an offer employment is made. MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. Please note :- we do not currently offer visa sponsorship. Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Tech Opportunities, Entry Level Competitive + Bonus + Benefits Slough/Hybrid, UK Permanent full time We have a range of fantastic opportunities for individuals looking to start a Professional Services (PS) career. Whether you ve just graduated, are thinking about a career change, or are re-entering the workforce after a break, we have some fantastic opportunities just for you! Please note: The final stage of the application process is a group assessment in our Slough office on the 19th of March. What will you be doing? We have a range of exciting roles designed to help you get your Professional Services career off to a flying start: Implementation Consultant Associates: Support our customers with onboarding, training and engagement of our products. Migration Consultant Associates: Work closely with our customers to support them on migrations from desktop to cloud. Customer Enablement Associates: Support our customers with technical queries and software navigation. What are we looking for? We re excited to hear from candidates who: Have an apprenticeship, degree, or relevant work experience. Are proficient in Microsoft Office, especially Word and Excel. Previous office or administrative experience is a bonus but not essential. Key qualities we value: A genuine desire to learn and grow in a supportive environment. The ability to manage multiple tasks and work effectively with different people. Excellent communication skills, both written and verbal. Strong organisational skills and attention to detail. The ability to handle sensitive information with care. A team spirit and a flexible, positive attitude. Why Apply? Looking to embark on a rewarding career in Professional Services? We offer fantastic entry-level opportunities tailored for those eager to make their mark in this field. Whether you're a recent graduate, considering a career change, or rejoining the workforce, we have roles that will help you build a strong foundation in PS. Here s why you should consider applying: Career Growth: Gain hands-on experience in key PS areas such as onboarding, training and migrations. Supportive Environment: Join a team that values learning and development, offering a supportive atmosphere to help you grow professionally. Diverse Experience: Work on a variety of tasks and projects that will give you a well-rounded view of PS functions and practices. Make a Difference: Play a crucial role in shaping a positive work environment and contributing to our company s success. How does our application process work? Here's a simple guide to our application process: Apply Online: Start by uploading your CV and answering a few brief application questions. Assessment Stage: After we review your application, you'll complete some online assessments. These help us understand your skills and ensure a fair evaluation for everyone. For more details, check out the links: CCAT Additional Information and EPP Additional Information. Initial Interview: If your application progresses, you'll have a short video call via Microsoft Teams with a member of our Talent Team. This is a chance to discuss your application and learn more about our PS opportunities. Group Assessment: The final step involves a group assessment at our Slough office (SL3 8QY). This will include various activities to showcase your skills and fit for our PS opportunities. We want to make sure everyone has a great experience, so if you need any special accommodations or have specific requirements, just let us know. We re here to support you through the process and help you shine. Please Note: Due to high interest, we may close applications early. So don t wait apply today and take the first step towards a fulfilling Professional Services career with us!
21/03/2025
Full time
Tech Opportunities, Entry Level Competitive + Bonus + Benefits Slough/Hybrid, UK Permanent full time We have a range of fantastic opportunities for individuals looking to start a Professional Services (PS) career. Whether you ve just graduated, are thinking about a career change, or are re-entering the workforce after a break, we have some fantastic opportunities just for you! Please note: The final stage of the application process is a group assessment in our Slough office on the 19th of March. What will you be doing? We have a range of exciting roles designed to help you get your Professional Services career off to a flying start: Implementation Consultant Associates: Support our customers with onboarding, training and engagement of our products. Migration Consultant Associates: Work closely with our customers to support them on migrations from desktop to cloud. Customer Enablement Associates: Support our customers with technical queries and software navigation. What are we looking for? We re excited to hear from candidates who: Have an apprenticeship, degree, or relevant work experience. Are proficient in Microsoft Office, especially Word and Excel. Previous office or administrative experience is a bonus but not essential. Key qualities we value: A genuine desire to learn and grow in a supportive environment. The ability to manage multiple tasks and work effectively with different people. Excellent communication skills, both written and verbal. Strong organisational skills and attention to detail. The ability to handle sensitive information with care. A team spirit and a flexible, positive attitude. Why Apply? Looking to embark on a rewarding career in Professional Services? We offer fantastic entry-level opportunities tailored for those eager to make their mark in this field. Whether you're a recent graduate, considering a career change, or rejoining the workforce, we have roles that will help you build a strong foundation in PS. Here s why you should consider applying: Career Growth: Gain hands-on experience in key PS areas such as onboarding, training and migrations. Supportive Environment: Join a team that values learning and development, offering a supportive atmosphere to help you grow professionally. Diverse Experience: Work on a variety of tasks and projects that will give you a well-rounded view of PS functions and practices. Make a Difference: Play a crucial role in shaping a positive work environment and contributing to our company s success. How does our application process work? Here's a simple guide to our application process: Apply Online: Start by uploading your CV and answering a few brief application questions. Assessment Stage: After we review your application, you'll complete some online assessments. These help us understand your skills and ensure a fair evaluation for everyone. For more details, check out the links: CCAT Additional Information and EPP Additional Information. Initial Interview: If your application progresses, you'll have a short video call via Microsoft Teams with a member of our Talent Team. This is a chance to discuss your application and learn more about our PS opportunities. Group Assessment: The final step involves a group assessment at our Slough office (SL3 8QY). This will include various activities to showcase your skills and fit for our PS opportunities. We want to make sure everyone has a great experience, so if you need any special accommodations or have specific requirements, just let us know. We re here to support you through the process and help you shine. Please Note: Due to high interest, we may close applications early. So don t wait apply today and take the first step towards a fulfilling Professional Services career with us!
Security Analyst x 2 - £500-£600 per day - Inside IR35 - Primarily Remote - 3 months initial contract. My client, one of the UKs largest producers of zero carbon energy, is looking for two experienced Security Analysts to join them to join their Cyber Defence team, responsible for identifying, investigating, and mitigating cyber threats. The ideal candidate will have experience with Microsoft Sentinel, firewall security (Palo Alto & Fortinet), threat hunting, and incident response. A solid understanding of Microsoft Defender, KQL queries, and AWS Guard Duty is also required. SC-cleared candidates will be given preference due to the nature of the work. Key Responsibilities Security Monitoring & Incident Response Monitor, analyse, and investigate security events using Microsoft Sentinel. Respond to alerts from external SOC teams, ensuring swift resolution of security incidents. Conduct threat analysis using Microsoft Defender, KQL queries, IDS alerts, and network traffic logs. Perform incident triage and escalation, ensuring timely response to high-severity threats. Investigate phishing emails, malware incidents, and suspicious activity. Firewall Security & Network Defence Analyse firewall logs and network traffic to detect and mitigate threats. Utilise Palo Alto Panorama, Prisma, and Fortinet security tools for threat investigation. Implement firewall rule changes to strengthen network security. Investigate Indicators of Compromise (IOCs) and apply threat intelligence to firewall security. Cloud & Endpoint Security Monitor AWS Guard Duty for security threats, escalating incidents as necessary. Conduct threat-hunting activities across Microsoft 365 and cloud environments. Develop and fine-tune security detections, playbooks, and automation workflows in Sentinel. Collaboration & Continuous Improvement Work closely with IT and security teams to enhance cyber defence strategies. Mentor and support junior analysts and cyber apprentices. Assist in the delivery of SOC security projects and incident response improvements. Promote cybersecurity best practices across the organisation. Essential Skills & Experience Microsoft Sentinel for security monitoring, investigation, and response. Firewall security expertise with Palo Alto and Fortinet (monitoring, analysis, rule management). Incident Response & Threat Hunting experience. Strong proficiency in Microsoft Defender and KQL queries. Familiarity with AWS Guard Duty and cloud security best practices. Hands-on experience investigating phishing, malware, and network security events. Experience using ServiceNow for incident management. Desirable Skills SC clearance (preferred) or willingness to obtain. Experience with Data Loss Prevention (DLP) tools and eDiscovery scans. Familiarity with Microsoft Purview and threat intelligence platforms.
20/03/2025
Contractor
Security Analyst x 2 - £500-£600 per day - Inside IR35 - Primarily Remote - 3 months initial contract. My client, one of the UKs largest producers of zero carbon energy, is looking for two experienced Security Analysts to join them to join their Cyber Defence team, responsible for identifying, investigating, and mitigating cyber threats. The ideal candidate will have experience with Microsoft Sentinel, firewall security (Palo Alto & Fortinet), threat hunting, and incident response. A solid understanding of Microsoft Defender, KQL queries, and AWS Guard Duty is also required. SC-cleared candidates will be given preference due to the nature of the work. Key Responsibilities Security Monitoring & Incident Response Monitor, analyse, and investigate security events using Microsoft Sentinel. Respond to alerts from external SOC teams, ensuring swift resolution of security incidents. Conduct threat analysis using Microsoft Defender, KQL queries, IDS alerts, and network traffic logs. Perform incident triage and escalation, ensuring timely response to high-severity threats. Investigate phishing emails, malware incidents, and suspicious activity. Firewall Security & Network Defence Analyse firewall logs and network traffic to detect and mitigate threats. Utilise Palo Alto Panorama, Prisma, and Fortinet security tools for threat investigation. Implement firewall rule changes to strengthen network security. Investigate Indicators of Compromise (IOCs) and apply threat intelligence to firewall security. Cloud & Endpoint Security Monitor AWS Guard Duty for security threats, escalating incidents as necessary. Conduct threat-hunting activities across Microsoft 365 and cloud environments. Develop and fine-tune security detections, playbooks, and automation workflows in Sentinel. Collaboration & Continuous Improvement Work closely with IT and security teams to enhance cyber defence strategies. Mentor and support junior analysts and cyber apprentices. Assist in the delivery of SOC security projects and incident response improvements. Promote cybersecurity best practices across the organisation. Essential Skills & Experience Microsoft Sentinel for security monitoring, investigation, and response. Firewall security expertise with Palo Alto and Fortinet (monitoring, analysis, rule management). Incident Response & Threat Hunting experience. Strong proficiency in Microsoft Defender and KQL queries. Familiarity with AWS Guard Duty and cloud security best practices. Hands-on experience investigating phishing, malware, and network security events. Experience using ServiceNow for incident management. Desirable Skills SC clearance (preferred) or willingness to obtain. Experience with Data Loss Prevention (DLP) tools and eDiscovery scans. Familiarity with Microsoft Purview and threat intelligence platforms.
IT Support Coordinator Location: Birmingham Salary: GBP20,000 - GBP26,000 per year Hours: Monday - Friday, 8.30 - 4.30 Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an IT Apprentice and a IT Support Coordinator to join their ever expanding team. For the IT Apprentice role, they will provide you will all relevant training, very good opportunity for someone who is willing to learn and progress themselves. Responsibilities of the IT Support Coordinator: Manage hardware stocks. Manage software and licensing requirements. Manage, or where necessary undertake, the installation of new hardware and software. Capture and appropriately action all IT/Telephony support requirements. Work to and maintain IT policies & procedures. Work with internal users, site IT support staff and external service providers to maintain maximum user access. Maintain the Companys IT knowledge database. Participate in UK wide IT/Telephony projects, incl; integrating new Company acquisitions, Group projects, new UK systems and upgrades. Embrace/promote the Companys Core Values, Corporate Social Responsibility (CSR) commitments and Building Success Together ethos. Requirements of the IT Support Coordinator: Practical knowledge of IT/Telephony installations. Able to work independently (as manager will only be working part-time hours). Well organised working style. Excellent analytical and problem solving skills. Able to balance multiple work demands. Able to communicate effectively on technical and process matters. Willing and able to adapt in a constantly evolving work environment. Willing and able to drive to and work at other UK locations. If you feel like you meet the above criteria for either the IT Apprentice or IT Support Coordinator role, then please apply now!
20/03/2025
Full time
IT Support Coordinator Location: Birmingham Salary: GBP20,000 - GBP26,000 per year Hours: Monday - Friday, 8.30 - 4.30 Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an IT Apprentice and a IT Support Coordinator to join their ever expanding team. For the IT Apprentice role, they will provide you will all relevant training, very good opportunity for someone who is willing to learn and progress themselves. Responsibilities of the IT Support Coordinator: Manage hardware stocks. Manage software and licensing requirements. Manage, or where necessary undertake, the installation of new hardware and software. Capture and appropriately action all IT/Telephony support requirements. Work to and maintain IT policies & procedures. Work with internal users, site IT support staff and external service providers to maintain maximum user access. Maintain the Companys IT knowledge database. Participate in UK wide IT/Telephony projects, incl; integrating new Company acquisitions, Group projects, new UK systems and upgrades. Embrace/promote the Companys Core Values, Corporate Social Responsibility (CSR) commitments and Building Success Together ethos. Requirements of the IT Support Coordinator: Practical knowledge of IT/Telephony installations. Able to work independently (as manager will only be working part-time hours). Well organised working style. Excellent analytical and problem solving skills. Able to balance multiple work demands. Able to communicate effectively on technical and process matters. Willing and able to adapt in a constantly evolving work environment. Willing and able to drive to and work at other UK locations. If you feel like you meet the above criteria for either the IT Apprentice or IT Support Coordinator role, then please apply now!
Job Introduction As the SEO Manager for cardfactory, you'll be responsible for executing the organic search strategy. You'll work with agency partners, an in-house copywriter, and cross-functional stakeholders to create a comprehensive approach that includes content, technical SEO, Digital PR, and Local SEO. This role aims to boost organic visibility, drive traffic growth, and support the company's goal of becoming the UK's leading omnichannel retailer. We operate smart working principles at cardfactory, combining some days working from our support centre in Wakefield (1 day a week) with days working remotely from home. Role Responsibility Creating, delivering, and managing SEO strategy for growth Measuring success with strategy creation, organic share of voice, traffic, and ROI Managing external partners and focus on deliverables, performance, and budget Coordinating with internal teams to implement SEO roadmap Overseeing Local SEO for online and store integration Conducting regular SEO audits for optimization Developing a reporting framework for leadership Directing on-page and off-page SEO initiatives Educating internal teams on SEO best practices Innovating and sharing SEO knowledge and enthusiasm The Ideal Candidate Worked previously as an SEO Manager Significant experience with all aspects of SEO, including content, digital PR, technology and analysis. Strong understanding of the latest digital marketing trends and technologies Previous experience of managing 1 or more direct reports. Agency experience is advantageous but not essential. Excellent communication and interpersonal skills, with the ability to collaborate effectively and confidently cross functionally About the Company cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
20/03/2025
Full time
Job Introduction As the SEO Manager for cardfactory, you'll be responsible for executing the organic search strategy. You'll work with agency partners, an in-house copywriter, and cross-functional stakeholders to create a comprehensive approach that includes content, technical SEO, Digital PR, and Local SEO. This role aims to boost organic visibility, drive traffic growth, and support the company's goal of becoming the UK's leading omnichannel retailer. We operate smart working principles at cardfactory, combining some days working from our support centre in Wakefield (1 day a week) with days working remotely from home. Role Responsibility Creating, delivering, and managing SEO strategy for growth Measuring success with strategy creation, organic share of voice, traffic, and ROI Managing external partners and focus on deliverables, performance, and budget Coordinating with internal teams to implement SEO roadmap Overseeing Local SEO for online and store integration Conducting regular SEO audits for optimization Developing a reporting framework for leadership Directing on-page and off-page SEO initiatives Educating internal teams on SEO best practices Innovating and sharing SEO knowledge and enthusiasm The Ideal Candidate Worked previously as an SEO Manager Significant experience with all aspects of SEO, including content, digital PR, technology and analysis. Strong understanding of the latest digital marketing trends and technologies Previous experience of managing 1 or more direct reports. Agency experience is advantageous but not essential. Excellent communication and interpersonal skills, with the ability to collaborate effectively and confidently cross functionally About the Company cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
Job Introduction cardfactory are excited to announce a fantastic opportunity for a Application Support Analyst to join our growing IT team where you will focus on Supply Chain and Business Development. In this role, you'll provide application support and get involved in some testing. You'll be part of a team that handles various Microsoft technologies in Supply Chain and Business Development. You'll investigate and resolve complex application incidents and problems, implement functional application changes and releases aligned to the application roadmap and in accordance to agreed processes, and advise and educate the business on best practice use of the applications. In addition to this, you'll define and monitor the testing process to ensure everything is running smoothly and make future recommendations. Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Provide technical knowledge for both project and BAU Incidents. Provide 2nd/3rd line support for key business applications across the Card Factory Group Identify better operational working practises and contribute to and uphold best practice. Undertake technical problem management and root cause analysis. Ensure that all key systems are operational and where identified provide resolution or guidance to colleagues which drives the resolution of issues. Identify and suggest operational improvements. Support the delivery of key projects, collaborating with other colleagues and support partners as required. Provide technical expertise to other IT teams. The Ideal Candidate Exposure to ERP Systems (SAP S4/HANA, Microsoft Dynamics AX) and Data Transformation Platforms (Dell Boomi, SSIS, EDI). Experience with Ecommerce Platforms (Sales Force Commerce Cloud). Proficiency in Reporting Technologies (SSRS, Power BI). Strong problem-solving and troubleshooting skills. Highly organized, able to plan and implement technical changes and multiple tasks concurrently. Good technical documentation skills. Adaptable to meet changing business needs. Ability to discuss complex technical issues with non-technical audiences. Experience in system testing standards and procedures for all testing cycles. Good communication skills and experience working with a wide range of stakeholders. About the Company cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% cardfactory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing Enhanced Family leave This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
20/03/2025
Full time
Job Introduction cardfactory are excited to announce a fantastic opportunity for a Application Support Analyst to join our growing IT team where you will focus on Supply Chain and Business Development. In this role, you'll provide application support and get involved in some testing. You'll be part of a team that handles various Microsoft technologies in Supply Chain and Business Development. You'll investigate and resolve complex application incidents and problems, implement functional application changes and releases aligned to the application roadmap and in accordance to agreed processes, and advise and educate the business on best practice use of the applications. In addition to this, you'll define and monitor the testing process to ensure everything is running smoothly and make future recommendations. Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Provide technical knowledge for both project and BAU Incidents. Provide 2nd/3rd line support for key business applications across the Card Factory Group Identify better operational working practises and contribute to and uphold best practice. Undertake technical problem management and root cause analysis. Ensure that all key systems are operational and where identified provide resolution or guidance to colleagues which drives the resolution of issues. Identify and suggest operational improvements. Support the delivery of key projects, collaborating with other colleagues and support partners as required. Provide technical expertise to other IT teams. The Ideal Candidate Exposure to ERP Systems (SAP S4/HANA, Microsoft Dynamics AX) and Data Transformation Platforms (Dell Boomi, SSIS, EDI). Experience with Ecommerce Platforms (Sales Force Commerce Cloud). Proficiency in Reporting Technologies (SSRS, Power BI). Strong problem-solving and troubleshooting skills. Highly organized, able to plan and implement technical changes and multiple tasks concurrently. Good technical documentation skills. Adaptable to meet changing business needs. Ability to discuss complex technical issues with non-technical audiences. Experience in system testing standards and procedures for all testing cycles. Good communication skills and experience working with a wide range of stakeholders. About the Company cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% cardfactory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing Enhanced Family leave This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory
