Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Job Reference: 000426
Salary: £35,000-£38,000 (Pro-Rata)
Job Closing Date: 02/09/2024
Department: Business Systems
Location: Birmingham Hippodrome
Employment Type: Permanent
Hours Per Week: 30 - 37.5
Interview / Assessment Centre Date(s) w/c: 09/09/2024
Job Description
Working as a part of the Business Systems team, alongside the Information and Sales team, this role will be responsible for maintaining and developing our ticket sales system, Tessitura and its affiliated programs.
You will proactively identify areas for improvement and introduce innovations, factoring in customer needs, external approaches, data analytics and industry best practices.
You will implement and provide joined-up business intelligence to our senior leadership team and Heads of Department to support decision-making to maximise performance revenue.
The role undertakes Tessitura ticketing and data driven projects to push the business forward, delivering improvements and innovation to take Birmingham Hippodrome back to being viewed as a leader within our industry.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experience.
Employee Benefits • 6 weeks holiday plus 8 Bank Holidays. • Contributory pension scheme. • Discounted public transport pass. • Discounted car parking. • Discounted gym membership. • Show ticket offers. • Personal Growth Fund. • Enhanced company sick pay. • Free life assurance. • Free Critical Health insurance. • Discounted private health cover. • Enhanced maternity/adoption/paternity pay. • Free flu jab. • Cycle to Work scheme. • Electric car scheme. • Employee Assistance Programme.
This role benefits from hybrid working.
15/08/2024
Full time
Job Reference: 000426
Salary: £35,000-£38,000 (Pro-Rata)
Job Closing Date: 02/09/2024
Department: Business Systems
Location: Birmingham Hippodrome
Employment Type: Permanent
Hours Per Week: 30 - 37.5
Interview / Assessment Centre Date(s) w/c: 09/09/2024
Job Description
Working as a part of the Business Systems team, alongside the Information and Sales team, this role will be responsible for maintaining and developing our ticket sales system, Tessitura and its affiliated programs.
You will proactively identify areas for improvement and introduce innovations, factoring in customer needs, external approaches, data analytics and industry best practices.
You will implement and provide joined-up business intelligence to our senior leadership team and Heads of Department to support decision-making to maximise performance revenue.
The role undertakes Tessitura ticketing and data driven projects to push the business forward, delivering improvements and innovation to take Birmingham Hippodrome back to being viewed as a leader within our industry.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experience.
Employee Benefits • 6 weeks holiday plus 8 Bank Holidays. • Contributory pension scheme. • Discounted public transport pass. • Discounted car parking. • Discounted gym membership. • Show ticket offers. • Personal Growth Fund. • Enhanced company sick pay. • Free life assurance. • Free Critical Health insurance. • Discounted private health cover. • Enhanced maternity/adoption/paternity pay. • Free flu jab. • Cycle to Work scheme. • Electric car scheme. • Employee Assistance Programme.
This role benefits from hybrid working.
Watmos Community Homes
Walsall, West Midlands. Hybrid Working.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first line diagnosis and resolution.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems or arrange 2nd/3rd line follow up when required. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose:
Reporting to the ICT Infrastructure and Support Team Leader, the post holder will be part of a small team who provide all ICT related services across the group structure, which comprises of 12 sites, including seven local TMO Offices, one Central Services Office, Three Local TMO Offices and one Central Services Office in London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing predominantly 1st Line technical support with a developing element of 2nd Line support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
12/08/2024
Full time
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first line diagnosis and resolution.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems or arrange 2nd/3rd line follow up when required. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose:
Reporting to the ICT Infrastructure and Support Team Leader, the post holder will be part of a small team who provide all ICT related services across the group structure, which comprises of 12 sites, including seven local TMO Offices, one Central Services Office, Three Local TMO Offices and one Central Services Office in London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing predominantly 1st Line technical support with a developing element of 2nd Line support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Location: Repton and Repton Prep
Reports to: Director of IT
Contracted Hours: 40 hours per week, all year round.
Salary in region of £35k per annum, dependent on experience
This is an exciting opportunity for someone with excellent analytical skills and a passion for data management. Previous experience of data systems in a school setting is preferable.
The successful candidate will play a pivotal role in maintaining and optimising the school's data systems. Responsible for production, analysis, interpretation, and dissemination of student and academic data, informing strategic decisions and statutory reporting.
In liaison with the SMT and Director of IT, they will provide assistance and support in strategic management of whole school ICT and provide efficient and effective organisation of the school’s assessment, reporting, recording and tracking systems. To ensure the accuracy, security, and accessibility of critical educational data, empowering our staff and students with the information they need to succeed.
This role will support our teams to maximise the opportunities that data and technology offer to further learning outcomes, and organisational efficiencies.
For a detailed description of duties, please view the job description.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk .
19/06/2024
Full time
Location: Repton and Repton Prep
Reports to: Director of IT
Contracted Hours: 40 hours per week, all year round.
Salary in region of £35k per annum, dependent on experience
This is an exciting opportunity for someone with excellent analytical skills and a passion for data management. Previous experience of data systems in a school setting is preferable.
The successful candidate will play a pivotal role in maintaining and optimising the school's data systems. Responsible for production, analysis, interpretation, and dissemination of student and academic data, informing strategic decisions and statutory reporting.
In liaison with the SMT and Director of IT, they will provide assistance and support in strategic management of whole school ICT and provide efficient and effective organisation of the school’s assessment, reporting, recording and tracking systems. To ensure the accuracy, security, and accessibility of critical educational data, empowering our staff and students with the information they need to succeed.
This role will support our teams to maximise the opportunities that data and technology offer to further learning outcomes, and organisational efficiencies.
For a detailed description of duties, please view the job description.
Please submit your application online by 5th July 2024.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk .
️ Marketing Data Analyst Major UK Travel Hub London (Hybrid) Full-Time Permanent Make a measurable impact at the UK's leading travel gateway Help shape the future of travel through the power of data: Join one of the UK's most high-profile transport and infrastructure organisations in a newly created Marketing Data Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you'll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing, social media, and paid media channels. You'll work across internal teams and agency partners to build end-to-end reporting, influence decisions, and improve marketing outcomes. What you'll be doing: Own marketing data feeds: Manage and optimise datasets from CRM systems, loyalty programs, social, paid media, and more. Drive insights: Build dashboards and run ad-hoc analysis to unlock trends, track performance and improve campaign ROI. Be a key connector: Partner with marketing, tech, and agency teams to ensure reporting alignment, accuracy, and strategic value. Champion improvement: Leverage automation tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation: Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance marketing, and paid media. Proficiency working with large datasets and delivering business impact through insight. Strong communicator - able to influence both technical and non-technical stakeholders. Data visualisation know-how (e.g. Tableau, Power BI), and ideally some familiarity with tools like Salesforce and Python/R. A curious, collaborative mindset aligned to values of integrity, inclusion, teamwork, and continuous improvement. Why join? Be part of a major transformation in one of the UK's most recognisable organisations. Work in a purpose-led, inclusive and innovation-driven environment. Competitive benefits and the opportunity to work on data that truly makes a difference - for people, performance, and planet. Ready to take off? If you're excited by the idea of helping a major organisation deliver world-class marketing through data, we'd love to hear from you. Apply now and help shape the future of travel with insights that reach millions.
22/05/2025
Full time
️ Marketing Data Analyst Major UK Travel Hub London (Hybrid) Full-Time Permanent Make a measurable impact at the UK's leading travel gateway Help shape the future of travel through the power of data: Join one of the UK's most high-profile transport and infrastructure organisations in a newly created Marketing Data Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you'll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing, social media, and paid media channels. You'll work across internal teams and agency partners to build end-to-end reporting, influence decisions, and improve marketing outcomes. What you'll be doing: Own marketing data feeds: Manage and optimise datasets from CRM systems, loyalty programs, social, paid media, and more. Drive insights: Build dashboards and run ad-hoc analysis to unlock trends, track performance and improve campaign ROI. Be a key connector: Partner with marketing, tech, and agency teams to ensure reporting alignment, accuracy, and strategic value. Champion improvement: Leverage automation tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation: Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance marketing, and paid media. Proficiency working with large datasets and delivering business impact through insight. Strong communicator - able to influence both technical and non-technical stakeholders. Data visualisation know-how (e.g. Tableau, Power BI), and ideally some familiarity with tools like Salesforce and Python/R. A curious, collaborative mindset aligned to values of integrity, inclusion, teamwork, and continuous improvement. Why join? Be part of a major transformation in one of the UK's most recognisable organisations. Work in a purpose-led, inclusive and innovation-driven environment. Competitive benefits and the opportunity to work on data that truly makes a difference - for people, performance, and planet. Ready to take off? If you're excited by the idea of helping a major organisation deliver world-class marketing through data, we'd love to hear from you. Apply now and help shape the future of travel with insights that reach millions.
Our client are in need of a contract Business analyst based near to their Exeter office. The role will initially be for 6 months with a view to extend a few times on top of this. Ideally, you would be able to come on-site 2-3 days per week, the rest can be worked remotely. The role has been deemed inside ir35 and will be paid as a PAYE contract through Opus. The rate is equivalent to around £375-400 per day through an Umbrella company. You will need experience in the following: - ISO 27001 gap analysis to identify areas for improvement. - Review of existing IT policies and procedures - Prepare detailed reports and documentation on findings and recommendations. - Provide support during audits.
22/05/2025
Full time
Our client are in need of a contract Business analyst based near to their Exeter office. The role will initially be for 6 months with a view to extend a few times on top of this. Ideally, you would be able to come on-site 2-3 days per week, the rest can be worked remotely. The role has been deemed inside ir35 and will be paid as a PAYE contract through Opus. The rate is equivalent to around £375-400 per day through an Umbrella company. You will need experience in the following: - ISO 27001 gap analysis to identify areas for improvement. - Review of existing IT policies and procedures - Prepare detailed reports and documentation on findings and recommendations. - Provide support during audits.
Campaign Data Analyst London or Swindon Hybrid role - x2 Days on site/ x3 Work from home Our Design & Delivery team are pivotal to the success of our member 1-2-1 communications working closely with our Planning, Creative and Performance teams. We are recruiting for Senior Analysts to play a critical role in designing and delivering the data selections for campaigns as well as be experts in channels. Enabling us to make the most of our different channels; email, mail, internet bank prompts, SMS, to support the member engagement strategy and allow us to deliver against Society KPIs. Reporting into a Design & Delivery Manager you will deliver our 1-2-1 communications including marketing, research, pro-active service and incident communications by using our campaign selection tools. This is an interesting and varied role in a busy team and will enable you to get involved in projects which drive value in our marketing activities and help us be more efficient in what we do. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing You will be designing the data selections for campaigns with touchpoints across different channels. Where new data sources are required you will help define these, provide input to campaign planning to understand target volumes, and define precise selection and decisioning criteria. You will also get hands on with building and checking campaigns within our campaign selection tools. You will be a subject matter expert in a small team and will take accountability for the 1-2-1 communications activity you design and deliver. As a subject matter expert you will also support the development of others in the team enabling the team to be a Centre of Excellence for interactions design and delivery. About you We're looking for somebody who has Hands on experience of data selection tools, such as PEGA CDH (ideally accredited Decisioning Consultant), Adobe Campaign, Unica Campaign and have excellent working knowledge of the typical data sources and processes required for 1-2-1 communications. Experience of 1-2-1 campaign builds, including batch and journey processes, across different channels, including mail, email, Mobile Banking/Banking App. Proven experience of working in a fast-paced campaign environment. Analytics experience and working with a broad range of data sources to produce and present numbers and technical information for a non-technical audience. Excellent working knowledge of Data Protection Legislation e.g., UK GDPR and PECR and how it applies for marketing communications including how data is governed, retained and reconciled. Numeracy and critical thinking: you can quickly impact assess complex project requirements and work with stakeholders to find effective solutions. Able to pay attention to the detail alongside the bigger picture. A good communicator and influencer with the ability to support complex change projects and realise opportunities to drive further improvements into the team. Excellent planning and organisational skills and ability to manage and own multiple competing priorities and deliverables. Able to work within a well governed environment and optimise processes. Proactive and empowered to make decisions within a framework. Resilient in your approach and to work under pressure. You can overcome setbacks and have a solution focused mindset. Financial Sector experience. Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata What makes us different Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank. As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
22/05/2025
Full time
Campaign Data Analyst London or Swindon Hybrid role - x2 Days on site/ x3 Work from home Our Design & Delivery team are pivotal to the success of our member 1-2-1 communications working closely with our Planning, Creative and Performance teams. We are recruiting for Senior Analysts to play a critical role in designing and delivering the data selections for campaigns as well as be experts in channels. Enabling us to make the most of our different channels; email, mail, internet bank prompts, SMS, to support the member engagement strategy and allow us to deliver against Society KPIs. Reporting into a Design & Delivery Manager you will deliver our 1-2-1 communications including marketing, research, pro-active service and incident communications by using our campaign selection tools. This is an interesting and varied role in a busy team and will enable you to get involved in projects which drive value in our marketing activities and help us be more efficient in what we do. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing You will be designing the data selections for campaigns with touchpoints across different channels. Where new data sources are required you will help define these, provide input to campaign planning to understand target volumes, and define precise selection and decisioning criteria. You will also get hands on with building and checking campaigns within our campaign selection tools. You will be a subject matter expert in a small team and will take accountability for the 1-2-1 communications activity you design and deliver. As a subject matter expert you will also support the development of others in the team enabling the team to be a Centre of Excellence for interactions design and delivery. About you We're looking for somebody who has Hands on experience of data selection tools, such as PEGA CDH (ideally accredited Decisioning Consultant), Adobe Campaign, Unica Campaign and have excellent working knowledge of the typical data sources and processes required for 1-2-1 communications. Experience of 1-2-1 campaign builds, including batch and journey processes, across different channels, including mail, email, Mobile Banking/Banking App. Proven experience of working in a fast-paced campaign environment. Analytics experience and working with a broad range of data sources to produce and present numbers and technical information for a non-technical audience. Excellent working knowledge of Data Protection Legislation e.g., UK GDPR and PECR and how it applies for marketing communications including how data is governed, retained and reconciled. Numeracy and critical thinking: you can quickly impact assess complex project requirements and work with stakeholders to find effective solutions. Able to pay attention to the detail alongside the bigger picture. A good communicator and influencer with the ability to support complex change projects and realise opportunities to drive further improvements into the team. Excellent planning and organisational skills and ability to manage and own multiple competing priorities and deliverables. Able to work within a well governed environment and optimise processes. Proactive and empowered to make decisions within a framework. Resilient in your approach and to work under pressure. You can overcome setbacks and have a solution focused mindset. Financial Sector experience. Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata What makes us different Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank. As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
SAP FICO System Analyst Location: Travellers Lane, Hatfield, AL10 8XB with hybrid working About Us: The Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. We are a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: Converting business requirements to technical SAP FICO specs Take responsibility in providing focus for SAP FI and CO based Business applications from project and day to day operations. Responsibility for analysing the business requirement and translating this into a solution, ensuring that the proposed SAP development is technically suitable for the purpose, providing the business with support and advice on potential SAP application solutions. You will work with internal stakeholders and third party suppliers in the fulfilment and delivery of the desired solution, and act as the point of contact for all relative issues knowledge of integration with other SAP modules SD and MM. Understand the authorisation process within SAP. Skills/Responsibilities: Experience in a SAP FICO environment with end to end project lifecycle experience Strong functional SAP FICO experience for build, design and configuration Good understanding of financial business functions including General Ledger Postings, Accounts Payable, Accounts Receivable and Credit Control areas. A proven track record of successfully implementing SAP projects specifically on Finance. Excellent communication and stakeholder skills at all levels including verbal and written establishing clear understanding, expectations, and involvement building trust and operating with integrity Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies Understand business needs/requirements and interpret into potential solutions and processes in collaboration with the relevant stakeholders Work with IT team colleagues to manage and deliver system developments and SAP functional changes when required Produce Weekly and Monthly reporting and attend Project Delivery Reviews where required Organise and facilitate key project meetings with the business and IT team Work collaboratively within the PMO to improve project management process that span across IT as well as business change Managing the UAT process with key business users In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year Flexible Working - we offer a range of flexible working options that include working from home or hybrid working Pension Life Assurance Group Income Protection Scheme Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi Access to Mitsubishi's very own discount platform Colleague Referral Scheme Holiday Buy Long Service Awards Cycle to Work Scheme Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
22/05/2025
Full time
SAP FICO System Analyst Location: Travellers Lane, Hatfield, AL10 8XB with hybrid working About Us: The Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. We are a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: Converting business requirements to technical SAP FICO specs Take responsibility in providing focus for SAP FI and CO based Business applications from project and day to day operations. Responsibility for analysing the business requirement and translating this into a solution, ensuring that the proposed SAP development is technically suitable for the purpose, providing the business with support and advice on potential SAP application solutions. You will work with internal stakeholders and third party suppliers in the fulfilment and delivery of the desired solution, and act as the point of contact for all relative issues knowledge of integration with other SAP modules SD and MM. Understand the authorisation process within SAP. Skills/Responsibilities: Experience in a SAP FICO environment with end to end project lifecycle experience Strong functional SAP FICO experience for build, design and configuration Good understanding of financial business functions including General Ledger Postings, Accounts Payable, Accounts Receivable and Credit Control areas. A proven track record of successfully implementing SAP projects specifically on Finance. Excellent communication and stakeholder skills at all levels including verbal and written establishing clear understanding, expectations, and involvement building trust and operating with integrity Accountability for milestone tracking, critical success factors and resource allocation Proactively manage all risks, issues, constraints, assumptions, and dependencies Understand business needs/requirements and interpret into potential solutions and processes in collaboration with the relevant stakeholders Work with IT team colleagues to manage and deliver system developments and SAP functional changes when required Produce Weekly and Monthly reporting and attend Project Delivery Reviews where required Organise and facilitate key project meetings with the business and IT team Work collaboratively within the PMO to improve project management process that span across IT as well as business change Managing the UAT process with key business users In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year Flexible Working - we offer a range of flexible working options that include working from home or hybrid working Pension Life Assurance Group Income Protection Scheme Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi Access to Mitsubishi's very own discount platform Colleague Referral Scheme Holiday Buy Long Service Awards Cycle to Work Scheme Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Project Manager - Business Systems Lisburn, Northern Ireland Project Manager - Business Systems Full Time Business Transformation Programme Manager WHAT TO EXPECT DAY TO DAY This is an exciting opportunity for an experienced Project Manager to join a dynamic, value-driven company. In this role, you will lead the successful integration of digital technologies and solutions, working closely with cross-functional teams to manage resources, ensure process governance, and mitigate risks. Your focus will be on delivering measurable value to stakeholders. Additionally, you will have the opportunity to support and enhance existing systems, driving continuous improvements. This position is based in Lisburn three days per week, with the flexibility to work remotely for the remaining two days. RESPONSIBILITIES INCLUDE As Project Manager for Business Transformation initiatives, you will manage the implementation and roll out of a new company wide ERP system. Liaise and negotiate with internal and external stakeholders to determine the delivery plan. Including: approved requirements, schedule, budgets, and resource management strategy. Develop and maintain project Risk Register and Issues Log ensuring mitigation strategies are appropriately managed. Management of any project deviation via change control. Prepare monthly projects progress reports on cost, schedule, risk etc. Make project related presentations to required stakeholders. Liaise with Business Analysts ensuring clear model business processes, information flows and data structures using various analysis tools and techniques into business requirements. Support training plans, data creation, validation and acceptance tests, ensuring the required quality to enable the implementation to be achieved. Manage interdependencies with other projects within the wider programme of projects i.e. PLM, CRM. Collaborate and work with cross functional teams including ISMS (Information Security), IT, Legal, Software, People, Marketing, Operations and Engineering to determine improvement opportunities for existing company systems. Support pipeline discussions on new system implementation opportunities. Manage projects in accordance with company procedures and best practice to ensure that all work is delivered to agreed quality and within budget for each individual area of responsibility. WHAT YOU WILL NEED TO SUCCEED Minimum 3 years' experience implementing and enhancing ERP systems, from planning and requirements gathering to deployment and post-implementation support. Experience implementing and enhancing systems for different business functions. Good understanding of IT infrastructure delivery and software development life cycle, processes, and technologies. Experience or strong working knowledge of the Waterfall and Agile methodologies. Experience using Jira for project management and issue tracking. Experience facilitating effective communication and collaboration between cross-functional teams (e.g. IT, Marketing, Finance, Operations). Ability to communicate technical guidance and instruction to users. Excellent organisational, interpersonal and presentation skills. Ability to provide leadership and direction to project teams. Fluent in English, both written and verbal. Our Values: We work together - We know that working collaboratively will help us reach our shared goals faster, so we always look for ways to help each other. We believe in people - Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer 'partners' that's even more important. We trust our team members to do their best and be supportive. We won't accept the 'way it's always been done' - Since Camlin's inception, we've been curious, inquisitive and always want to improve. Thinking differently is in our DNA and we love solving tough challenges. We listen to learn - Whether it's our customers, our markets, or each other, we ask questions and listen to the answers so we can learn and improve. We're trying to do the right thing - We take responsibility for our actions and take decisions based on what's right for people, profit, and planet. Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.
22/05/2025
Full time
Project Manager - Business Systems Lisburn, Northern Ireland Project Manager - Business Systems Full Time Business Transformation Programme Manager WHAT TO EXPECT DAY TO DAY This is an exciting opportunity for an experienced Project Manager to join a dynamic, value-driven company. In this role, you will lead the successful integration of digital technologies and solutions, working closely with cross-functional teams to manage resources, ensure process governance, and mitigate risks. Your focus will be on delivering measurable value to stakeholders. Additionally, you will have the opportunity to support and enhance existing systems, driving continuous improvements. This position is based in Lisburn three days per week, with the flexibility to work remotely for the remaining two days. RESPONSIBILITIES INCLUDE As Project Manager for Business Transformation initiatives, you will manage the implementation and roll out of a new company wide ERP system. Liaise and negotiate with internal and external stakeholders to determine the delivery plan. Including: approved requirements, schedule, budgets, and resource management strategy. Develop and maintain project Risk Register and Issues Log ensuring mitigation strategies are appropriately managed. Management of any project deviation via change control. Prepare monthly projects progress reports on cost, schedule, risk etc. Make project related presentations to required stakeholders. Liaise with Business Analysts ensuring clear model business processes, information flows and data structures using various analysis tools and techniques into business requirements. Support training plans, data creation, validation and acceptance tests, ensuring the required quality to enable the implementation to be achieved. Manage interdependencies with other projects within the wider programme of projects i.e. PLM, CRM. Collaborate and work with cross functional teams including ISMS (Information Security), IT, Legal, Software, People, Marketing, Operations and Engineering to determine improvement opportunities for existing company systems. Support pipeline discussions on new system implementation opportunities. Manage projects in accordance with company procedures and best practice to ensure that all work is delivered to agreed quality and within budget for each individual area of responsibility. WHAT YOU WILL NEED TO SUCCEED Minimum 3 years' experience implementing and enhancing ERP systems, from planning and requirements gathering to deployment and post-implementation support. Experience implementing and enhancing systems for different business functions. Good understanding of IT infrastructure delivery and software development life cycle, processes, and technologies. Experience or strong working knowledge of the Waterfall and Agile methodologies. Experience using Jira for project management and issue tracking. Experience facilitating effective communication and collaboration between cross-functional teams (e.g. IT, Marketing, Finance, Operations). Ability to communicate technical guidance and instruction to users. Excellent organisational, interpersonal and presentation skills. Ability to provide leadership and direction to project teams. Fluent in English, both written and verbal. Our Values: We work together - We know that working collaboratively will help us reach our shared goals faster, so we always look for ways to help each other. We believe in people - Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer 'partners' that's even more important. We trust our team members to do their best and be supportive. We won't accept the 'way it's always been done' - Since Camlin's inception, we've been curious, inquisitive and always want to improve. Thinking differently is in our DNA and we love solving tough challenges. We listen to learn - Whether it's our customers, our markets, or each other, we ask questions and listen to the answers so we can learn and improve. We're trying to do the right thing - We take responsibility for our actions and take decisions based on what's right for people, profit, and planet. Equal Employment Opportunity Statement Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.
CRM Data Analyst Edinburgh (2 days a week on site) Day rate - £400 - £450 Must have previous Higher Education experience Looking to speak with CRM Data Analysts to support the effective use of the Salesforce platform and enhance data driven decision making across the university. You must have proven experience managing CRM systems (especially Salesforce), developing dashboards and reports, and delivering user support and training. You will extract and analyse data to provide actionable insights and contribute to CRM configuration and workflow automation. Proficiency in Excel, Power BI, or Tableau, along with a strong understanding of data protection and governance, is essential.
22/05/2025
Full time
CRM Data Analyst Edinburgh (2 days a week on site) Day rate - £400 - £450 Must have previous Higher Education experience Looking to speak with CRM Data Analysts to support the effective use of the Salesforce platform and enhance data driven decision making across the university. You must have proven experience managing CRM systems (especially Salesforce), developing dashboards and reports, and delivering user support and training. You will extract and analyse data to provide actionable insights and contribute to CRM configuration and workflow automation. Proficiency in Excel, Power BI, or Tableau, along with a strong understanding of data protection and governance, is essential.
We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports on. Present data in a visually accessible and insightful format. Identify, report and analyse trends for selected KPIs. Drive decision making to improve operational efficiency; Explore and analyse data sets to identify any opportunities for improvements. Provide recommendations based on and supported by data insights. Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations. Maintain the accuracy, availability and usability of data; Ensure the data sets and corresponding reports are correct, reliable and accurate. Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams. Understand best practice security management and ensure that all tasks undertaken comply with this best practice. Collaborate with a variety of stakeholders through the business; Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Proven experience as a Business Analyst, ideally within a logistics function Strong statistical analysis and data management skills Excellent IT skills including Excel and SQL Commercially savvy eye for detail Ability to collaborate with other departments in operationally critical activities Advanced SQL qualifications or proven experience of working with SQL developer for Oracle Confidence in analysing large amounts of transaction data using both SQL and non SQL tools Previous exposure to Google Apps Script, Javascript, Python Previous experience in a similar role, good interpersonal skills and effective time management The ability to self manage and communicate effectively with colleagues at every level within the organisation You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado's DNA; they act as a guide for everything we say and do. 'The Ocado Way' develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
22/05/2025
Full time
We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports on. Present data in a visually accessible and insightful format. Identify, report and analyse trends for selected KPIs. Drive decision making to improve operational efficiency; Explore and analyse data sets to identify any opportunities for improvements. Provide recommendations based on and supported by data insights. Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations. Maintain the accuracy, availability and usability of data; Ensure the data sets and corresponding reports are correct, reliable and accurate. Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams. Understand best practice security management and ensure that all tasks undertaken comply with this best practice. Collaborate with a variety of stakeholders through the business; Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Proven experience as a Business Analyst, ideally within a logistics function Strong statistical analysis and data management skills Excellent IT skills including Excel and SQL Commercially savvy eye for detail Ability to collaborate with other departments in operationally critical activities Advanced SQL qualifications or proven experience of working with SQL developer for Oracle Confidence in analysing large amounts of transaction data using both SQL and non SQL tools Previous exposure to Google Apps Script, Javascript, Python Previous experience in a similar role, good interpersonal skills and effective time management The ability to self manage and communicate effectively with colleagues at every level within the organisation You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado's DNA; they act as a guide for everything we say and do. 'The Ocado Way' develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports on. Present data in a visually accessible and insightful format. Identify, report and analyse trends for selected KPIs. Drive decision making to improve operational efficiency; Explore and analyse data sets to identify any opportunities for improvements. Provide recommendations based on and supported by data insights. Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations. Maintain the accuracy, availability and usability of data; Ensure the data sets and corresponding reports are correct, reliable and accurate. Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams. Understand best practice security management and ensure that all tasks undertaken comply with this best practice. Collaborate with a variety of stakeholders through the business; Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Proven experience as a Business Analyst, ideally within a logistics function Strong statistical analysis and data management skills Excellent IT skills including Excel and SQL Commercially savvy eye for detail Ability to collaborate with other departments in operationally critical activities Advanced SQL qualifications or proven experience of working with SQL developer for Oracle Confidence in analysing large amounts of transaction data using both SQL and non SQL tools Previous exposure to Google Apps Script, Javascript, Python Previous experience in a similar role, good interpersonal skills and effective time management The ability to self manage and communicate effectively with colleagues at every level within the organisation You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado's DNA; they act as a guide for everything we say and do. 'The Ocado Way' develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
22/05/2025
Full time
We are looking for a proactive, energetic and enthusiastic Business Analyst to work at our Customer Fulfilment Centre (CFC) in Erith; London. The successful candidate will be responsible for creating and maintaining central KPI reports, bringing together information from multiple sites across various different data sources. Undertaking trend analysis on the underlying detail, to highlight opportunities for the continued improvement against our key focus areas of Safety, Customer, People, Cost and Delivery. This successful candidate will report into various members of the excellence team; including the continuous improvement manager and the excellence manager. As well as supporting the customer and fulfilment operations and any additional requests from stakeholders. Please note, this role may occasionally require you to visit different CFC sites across the UK. Your Responsibilities Develop reporting to provide actionable insights to the teams; Understand and identify key drivers of the business to provide performance reports on. Present data in a visually accessible and insightful format. Identify, report and analyse trends for selected KPIs. Drive decision making to improve operational efficiency; Explore and analyse data sets to identify any opportunities for improvements. Provide recommendations based on and supported by data insights. Help to execute and implement recommendations with support from the wider team; monitoring and reporting on the outcome of the recommendations. Maintain the accuracy, availability and usability of data; Ensure the data sets and corresponding reports are correct, reliable and accurate. Support consolidation and distribution of data from multiple sources across Logistics in conjunction with Technology teams. Understand best practice security management and ensure that all tasks undertaken comply with this best practice. Collaborate with a variety of stakeholders through the business; Contribute to key cross departmental projects, especially those with a significant data or analytics component, presenting the results to relevant stakeholders. Understand and support different stakeholder data requirements. Triage and fulfil operational reporting requests from different stakeholders. Skills, Experience and Qualifications Proven experience as a Business Analyst, ideally within a logistics function Strong statistical analysis and data management skills Excellent IT skills including Excel and SQL Commercially savvy eye for detail Ability to collaborate with other departments in operationally critical activities Advanced SQL qualifications or proven experience of working with SQL developer for Oracle Confidence in analysing large amounts of transaction data using both SQL and non SQL tools Previous exposure to Google Apps Script, Javascript, Python Previous experience in a similar role, good interpersonal skills and effective time management The ability to self manage and communicate effectively with colleagues at every level within the organisation You'll have A can-do attitude and a genuine desire to learn and grow. High levels of enthusiasm and self-drive are essential, An ability to self-manage effectively. Strong time management skills Good interpersonal skills, and the ability to communicate clearly with colleagues at all levels within the organization are also crucial for success in this role. The Ocado Way At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave. Our values are Ocado's DNA; they act as a guide for everything we say and do. 'The Ocado Way' develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
We are currently looking for a Senior Product Analyst to join our team. The role will be reporting to a Product Manager. Location: United Kingdom Responsibilities To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development. Provide most efficient solutions to requirements keeping in mind the product and technical debt. Able to own the end-to-end business domain module and work with all stakeholders to agree a documented and efficient solution consisting of various functional and integration specifications. Able to lead a project from product delivery side from inception to go-live and leading various analysts and development team. Support and mentor other business analysts and development team in the development process. Apply technical and product knowledge to analyze requirements and define the most suitable solution for enhancement of the application. Fully document functional and technical solutions, obtain customer /stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase. Define the test cases and provide BA acceptance for developments and fixes done by development team. Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site. Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification. Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections. Build and maintain test libraries to support manual and automated regression testing. Knowledge, Skills and Abilities: Experience of working on Air Cargo management systems and expert level knowledge in the domain the Air Cargo workflow (sales or operations) Knowledge of industry inter-system message formats, rules and applications Excellent written and oral communications skills in English Knowledge of relational and non-relational databases and reporting applications Knowledge of all common PC software Knowledge of external interfacing systems Systematic approach to handling problems under pressure as part of a small team. Knowledge in user experience (UX) Knowledge of RESTful APIs. Knowledge of integration testing of APIs using tools like Swagger, Postman. Knowledge of creation of API documentation using YAML specifications. Creatively analytical, out of the box thinkers who can backup ideas their ideas with research Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure. Knowledge and experience in Agile software development, Scrum methodology and user story creation. Education and Experience: Bachelor's Degree in Information Technology, Business Management Has sound experience in functional analysis and support of systems 5 to 7 years of experience working in the Air Cargo domain. The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate. Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP's IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting). CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation). Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to CHAMP's Data Protection Officer: Gertrud Huberty 2, rue Edmond Reuter Zone d'Activités "Weiergewan" L-5326 Contern Luxembourg Email: Phone: "
22/05/2025
Full time
We are currently looking for a Senior Product Analyst to join our team. The role will be reporting to a Product Manager. Location: United Kingdom Responsibilities To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development. Provide most efficient solutions to requirements keeping in mind the product and technical debt. Able to own the end-to-end business domain module and work with all stakeholders to agree a documented and efficient solution consisting of various functional and integration specifications. Able to lead a project from product delivery side from inception to go-live and leading various analysts and development team. Support and mentor other business analysts and development team in the development process. Apply technical and product knowledge to analyze requirements and define the most suitable solution for enhancement of the application. Fully document functional and technical solutions, obtain customer /stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase. Define the test cases and provide BA acceptance for developments and fixes done by development team. Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site. Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification. Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections. Build and maintain test libraries to support manual and automated regression testing. Knowledge, Skills and Abilities: Experience of working on Air Cargo management systems and expert level knowledge in the domain the Air Cargo workflow (sales or operations) Knowledge of industry inter-system message formats, rules and applications Excellent written and oral communications skills in English Knowledge of relational and non-relational databases and reporting applications Knowledge of all common PC software Knowledge of external interfacing systems Systematic approach to handling problems under pressure as part of a small team. Knowledge in user experience (UX) Knowledge of RESTful APIs. Knowledge of integration testing of APIs using tools like Swagger, Postman. Knowledge of creation of API documentation using YAML specifications. Creatively analytical, out of the box thinkers who can backup ideas their ideas with research Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure. Knowledge and experience in Agile software development, Scrum methodology and user story creation. Education and Experience: Bachelor's Degree in Information Technology, Business Management Has sound experience in functional analysis and support of systems 5 to 7 years of experience working in the Air Cargo domain. The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate. Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP's IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting). CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation). Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here. Any questions relating to this should be addressed to CHAMP's Data Protection Officer: Gertrud Huberty 2, rue Edmond Reuter Zone d'Activités "Weiergewan" L-5326 Contern Luxembourg Email: Phone: "
We have an excellent opportunity for a Senior Systems Business Analyst, based out of our Stanford-le-Hope office. You will act as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Analyze detailed business requirements and process mappings. Prepare functional designs used in the development of comprehensive IT solutions to meet customer expectations. Prepare communications and presentations on system enhancements and/or alternatives. Our successful candidate will have a minimum of 3 years of experience as a Systems Business Analyst, ideally within the Port or Logistics industry. You will be confident using BA tools such as Jira and Confluence, and supporting stakeholders to be the bridge between the business and IT. Location: Stanford-le-Hope Hours: Full-time, 37.5 hours per week (Mon-Fri) Contract: Permanent How You Will Contribute Work closely with DP World UK departments translating business requirements into operational system solutions. Maintain the Business Process Model and all its scenarios. Build relevant test beds based on Business Process Scenarios. Ensure extensive system testing prior to production. Assist in setting up operational procedures and training manuals. Provide training to supervisors and key users to play an important role during testing and commissioning. Provide training to the first line support staff and operations users. Minimize customization for systems during the Orientation and Analysis sessions with system suppliers. What You Will Bring A degree in Computer Science, Business Analysis, or a related field. Proven track record in the Transportation and/or Logistical industry. Knowledge of the Container Terminal Business and Terminal Operation System Software. Knowledge of Container Terminal Automation is an advantage. Good knowledge of the IT environment. Experience with Business Process Modelling. Experience in project management and requirements analysis. Ability to devise IT test plans and implement them, including training users. Good team working skills. Ability to work well in a fast-paced environment. Excellent communication skills with the ability to build relationships with a variety of stakeholders. Ability to use initiative and act independently. Excellent organizational and project management skills. Understanding in the areas of application programming, database, and system design. Contribute to the continuous business improvement process and to the meeting of business objectives. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
22/05/2025
Full time
We have an excellent opportunity for a Senior Systems Business Analyst, based out of our Stanford-le-Hope office. You will act as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems. Analyze detailed business requirements and process mappings. Prepare functional designs used in the development of comprehensive IT solutions to meet customer expectations. Prepare communications and presentations on system enhancements and/or alternatives. Our successful candidate will have a minimum of 3 years of experience as a Systems Business Analyst, ideally within the Port or Logistics industry. You will be confident using BA tools such as Jira and Confluence, and supporting stakeholders to be the bridge between the business and IT. Location: Stanford-le-Hope Hours: Full-time, 37.5 hours per week (Mon-Fri) Contract: Permanent How You Will Contribute Work closely with DP World UK departments translating business requirements into operational system solutions. Maintain the Business Process Model and all its scenarios. Build relevant test beds based on Business Process Scenarios. Ensure extensive system testing prior to production. Assist in setting up operational procedures and training manuals. Provide training to supervisors and key users to play an important role during testing and commissioning. Provide training to the first line support staff and operations users. Minimize customization for systems during the Orientation and Analysis sessions with system suppliers. What You Will Bring A degree in Computer Science, Business Analysis, or a related field. Proven track record in the Transportation and/or Logistical industry. Knowledge of the Container Terminal Business and Terminal Operation System Software. Knowledge of Container Terminal Automation is an advantage. Good knowledge of the IT environment. Experience with Business Process Modelling. Experience in project management and requirements analysis. Ability to devise IT test plans and implement them, including training users. Good team working skills. Ability to work well in a fast-paced environment. Excellent communication skills with the ability to build relationships with a variety of stakeholders. Ability to use initiative and act independently. Excellent organizational and project management skills. Understanding in the areas of application programming, database, and system design. Contribute to the continuous business improvement process and to the meeting of business objectives. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Data Analyst Location: Coventry (Hybrid/On-site options available) Salary: £30,000 - £35,000 Industry: Logistics & Warehousing Intellect Group is delighted to be recruiting on behalf of an established and growing logistics (pick and pack) company, currently undergoing an exciting digital transformation. We are seeking a Data Analyst to support the transition to a bespoke Warehouse Management System (WMS). As the company modernises its operations, the Data Analyst will play a key role in gathering, interpreting, and visualising critical business data to ensure a smooth system integration and to optimise operational performance. Key Responsibilities: Work closely with operational teams and the WMS implementation team to map existing processes and data flows. Extract, clean, and transform large datasets to support warehouse operations. Develop dashboards and reports in Power BI or Tableau to monitor key metrics before and after the WMS launch. Write and optimise SQL queries to manipulate and analyse warehouse and inventory data. Build Python scripts for data processing, automation, and integration tasks. Provide actionable insights to warehouse and leadership teams based on data analysis. Assist with data migration, validation, and quality assurance processes during the system transition. Key Requirements: Experience required ranges from 1-3 years of experience in data analytics. Strong experience with Python for data manipulation and automation. Proficient in SQL for querying and managing relational databases. Skilled in Power BI and/or Tableau for dashboard creation and reporting. Excellent problem-solving skills and attention to detail. Ability to work collaboratively with both technical and non-technical stakeholders. A self-starter with a proactive approach to data challenges. Desirable (Nice to Have): Previous experience within the logistics, supply chain, or warehouse management sectors. Experience working on system migrations or WMS implementations. Understanding of pick and pack processes and warehouse KPIs. Why Apply? Join a business at a critical and exciting stage of growth and modernisation. Opportunity to make a tangible impact with your work. Supportive team culture and flexible working arrangements. Clear opportunities for career progression as the business scales operations.
22/05/2025
Full time
Data Analyst Location: Coventry (Hybrid/On-site options available) Salary: £30,000 - £35,000 Industry: Logistics & Warehousing Intellect Group is delighted to be recruiting on behalf of an established and growing logistics (pick and pack) company, currently undergoing an exciting digital transformation. We are seeking a Data Analyst to support the transition to a bespoke Warehouse Management System (WMS). As the company modernises its operations, the Data Analyst will play a key role in gathering, interpreting, and visualising critical business data to ensure a smooth system integration and to optimise operational performance. Key Responsibilities: Work closely with operational teams and the WMS implementation team to map existing processes and data flows. Extract, clean, and transform large datasets to support warehouse operations. Develop dashboards and reports in Power BI or Tableau to monitor key metrics before and after the WMS launch. Write and optimise SQL queries to manipulate and analyse warehouse and inventory data. Build Python scripts for data processing, automation, and integration tasks. Provide actionable insights to warehouse and leadership teams based on data analysis. Assist with data migration, validation, and quality assurance processes during the system transition. Key Requirements: Experience required ranges from 1-3 years of experience in data analytics. Strong experience with Python for data manipulation and automation. Proficient in SQL for querying and managing relational databases. Skilled in Power BI and/or Tableau for dashboard creation and reporting. Excellent problem-solving skills and attention to detail. Ability to work collaboratively with both technical and non-technical stakeholders. A self-starter with a proactive approach to data challenges. Desirable (Nice to Have): Previous experience within the logistics, supply chain, or warehouse management sectors. Experience working on system migrations or WMS implementations. Understanding of pick and pack processes and warehouse KPIs. Why Apply? Join a business at a critical and exciting stage of growth and modernisation. Opportunity to make a tangible impact with your work. Supportive team culture and flexible working arrangements. Clear opportunities for career progression as the business scales operations.
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are seeking an experienced CargoWise Master Data Analyst to oversee the management and governance of Master Data within our CargoWise freight forwarding software system. The ideal candidate will ensure data integrity, accuracy, and consistency to support our operational efficiency and decision-making processes. Candidates will be joining a strong technical team of four focused individuals and contribute to a collective focus of maximising the optimisation and usage of CargoWise. Key Accountabilities and Responsibilities: Master Data Governance: Establish and enforce policies and procedures for managing Master Data in CargoWise. Data Quality Management: Monitor and ensure the accuracy, completeness, and reliability of Master Data; implement data cleansing and validation processes. Undertake data entry tasks as and when required. Data Integration: Collaborate with IT and operations teams to design, implement, and optimise data integration workflows between CargoWise and other enterprise systems. Training and Support: Provide training and support to users on Master Data management best practices and the effective use of CargoWise features. Reporting and Analytics: Develop and maintain reporting tools and dashboards to track Master Data performance metrics and inform decision-making. System Optimisation: Identify opportunities for process improvements within the CargoWise platform to enhance Master Data management efficiencies. Cross-Functional Collaboration: Work closely with freight operations, finance, and compliance teams to align Master Data requirements with business objectives. Act as the primary point of contact for day-to-day Master Data end users (colleagues) for their area of the business providing support for queries and issues, ensuring timely resolution and escalation when necessary. Project Management: Lead or participate in data-related projects, ensuring alignment with organisational goals and effective execution. Research & Project Support: Conduct thorough research on project-related information and compile concise advisor summaries and notes for distribution. Where required reach out to relevant external helpdesks to address any inquiries or concerns pertinent to the project. Desirable Knowledge, Skills Proven experience in data management and governance, preferably within the freight forwarding or logistics sector. Understanding of Company Structures and a general awareness of how commercial organisations operate Proactive in approach to the practical implementation of data governance practices Experience of navigating ambiguous situations, displaying strong problem solving and analytical skills with the ability to assess complex information, identify key issues and support the reporting of data risks. IT literate, MS Office applications. Proficiency in CargoWise software including modules: Organisations, Contacts, All Reference Files (Shipping Lines and Airlines & Vessel Lists), International Zones, Consolidations, Shipments, Customs Declarations, Transport Bookings, Running Reports, Reports and Contact, (preferred) Experience with other ERP or logistics systems is a plus e.g. Descartes MacroPoint, SAP Integrated Business Planning, Oracle Supply Chain Management (SCM) Cloud, and Descartes Aljex. Experience within Freight Forwarding Industry Education/Qualification: Candidates will be considered equally on experience and qualification. CargoWise Certified Professional (CCP) preferred Profile: Strong analytical skills and attention to detail, with a data-driven mindset. Excellent communication and interpersonal skills, with the ability to collaborate across departments and at all levels across the organisation including board level. Ability to consider the impact across the whole business of any changes to Master Data and related processes. Familiarity with data modelling concepts and best practices. Strong organisational and time management skills and the ability to manage multiple priorities effectively Willingness to learn and develop. Investigative nature Have a professional, flexible, and personable approach. Ability to think critically and objectively. Ability to take a logical approach to fault finding and problem resolution. Demonstratable experience of 'getting things done' and 'can do' attitude. Why choose Metro? Competitive salary including a bonus paid twice a year! Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more. Health cash plan. Octopus Electric Vehicle car scheme. Respectful working environment. Plenty of opportunities for training and development
22/05/2025
Full time
Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are seeking an experienced CargoWise Master Data Analyst to oversee the management and governance of Master Data within our CargoWise freight forwarding software system. The ideal candidate will ensure data integrity, accuracy, and consistency to support our operational efficiency and decision-making processes. Candidates will be joining a strong technical team of four focused individuals and contribute to a collective focus of maximising the optimisation and usage of CargoWise. Key Accountabilities and Responsibilities: Master Data Governance: Establish and enforce policies and procedures for managing Master Data in CargoWise. Data Quality Management: Monitor and ensure the accuracy, completeness, and reliability of Master Data; implement data cleansing and validation processes. Undertake data entry tasks as and when required. Data Integration: Collaborate with IT and operations teams to design, implement, and optimise data integration workflows between CargoWise and other enterprise systems. Training and Support: Provide training and support to users on Master Data management best practices and the effective use of CargoWise features. Reporting and Analytics: Develop and maintain reporting tools and dashboards to track Master Data performance metrics and inform decision-making. System Optimisation: Identify opportunities for process improvements within the CargoWise platform to enhance Master Data management efficiencies. Cross-Functional Collaboration: Work closely with freight operations, finance, and compliance teams to align Master Data requirements with business objectives. Act as the primary point of contact for day-to-day Master Data end users (colleagues) for their area of the business providing support for queries and issues, ensuring timely resolution and escalation when necessary. Project Management: Lead or participate in data-related projects, ensuring alignment with organisational goals and effective execution. Research & Project Support: Conduct thorough research on project-related information and compile concise advisor summaries and notes for distribution. Where required reach out to relevant external helpdesks to address any inquiries or concerns pertinent to the project. Desirable Knowledge, Skills Proven experience in data management and governance, preferably within the freight forwarding or logistics sector. Understanding of Company Structures and a general awareness of how commercial organisations operate Proactive in approach to the practical implementation of data governance practices Experience of navigating ambiguous situations, displaying strong problem solving and analytical skills with the ability to assess complex information, identify key issues and support the reporting of data risks. IT literate, MS Office applications. Proficiency in CargoWise software including modules: Organisations, Contacts, All Reference Files (Shipping Lines and Airlines & Vessel Lists), International Zones, Consolidations, Shipments, Customs Declarations, Transport Bookings, Running Reports, Reports and Contact, (preferred) Experience with other ERP or logistics systems is a plus e.g. Descartes MacroPoint, SAP Integrated Business Planning, Oracle Supply Chain Management (SCM) Cloud, and Descartes Aljex. Experience within Freight Forwarding Industry Education/Qualification: Candidates will be considered equally on experience and qualification. CargoWise Certified Professional (CCP) preferred Profile: Strong analytical skills and attention to detail, with a data-driven mindset. Excellent communication and interpersonal skills, with the ability to collaborate across departments and at all levels across the organisation including board level. Ability to consider the impact across the whole business of any changes to Master Data and related processes. Familiarity with data modelling concepts and best practices. Strong organisational and time management skills and the ability to manage multiple priorities effectively Willingness to learn and develop. Investigative nature Have a professional, flexible, and personable approach. Ability to think critically and objectively. Ability to take a logical approach to fault finding and problem resolution. Demonstratable experience of 'getting things done' and 'can do' attitude. Why choose Metro? Competitive salary including a bonus paid twice a year! Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more. Health cash plan. Octopus Electric Vehicle car scheme. Respectful working environment. Plenty of opportunities for training and development
Service Desk Analyst - 4 Day Week (7am to 7pm Shifts) Location: London & Portsmouth Salary: Up to £28,000 base salary + 15% shift allowance (guaranteed total of £32,200 per year) Shift Pattern: 4 days on / 4 days off (rotating 7am-7pm 7pm-7am to cover 24x7) Job Type: Permanent Key Responsibilities: Utilise customer-provided tools to handle multi-channel contacts from end users (phone, email, chat) Troubleshoot and resolve IT issues, documenting solutions or escalating to second-line teams as needed Conduct initial incident triage using troubleshooting skills and the Knowledge Base Manage and update tickets within required timescales to meet SLA targets Monitor system announcements, outages, and procedural updates to maintain service continuity Follow shift patterns, including designated break times, and adhere to absence/holiday request procedures Complete mandatory training and contribute to continuous service improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast-paced environment Excellent verbal and written communication skills to support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remote desktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
22/05/2025
Full time
Service Desk Analyst - 4 Day Week (7am to 7pm Shifts) Location: London & Portsmouth Salary: Up to £28,000 base salary + 15% shift allowance (guaranteed total of £32,200 per year) Shift Pattern: 4 days on / 4 days off (rotating 7am-7pm 7pm-7am to cover 24x7) Job Type: Permanent Key Responsibilities: Utilise customer-provided tools to handle multi-channel contacts from end users (phone, email, chat) Troubleshoot and resolve IT issues, documenting solutions or escalating to second-line teams as needed Conduct initial incident triage using troubleshooting skills and the Knowledge Base Manage and update tickets within required timescales to meet SLA targets Monitor system announcements, outages, and procedural updates to maintain service continuity Follow shift patterns, including designated break times, and adhere to absence/holiday request procedures Complete mandatory training and contribute to continuous service improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast-paced environment Excellent verbal and written communication skills to support technical and non-technical users Desirable Skills: Exposure to ITIL best practices Knowledge of remote desktop support and basic network troubleshooting Previous experience working in a 24x7x365 shift-based IT support role To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
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