336 jobs found

Business Information Security Manager Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id R The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information Security, Cyber Security and Data Privacy within the Regulatory Reporting business line of LSEG's Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of Regulatory Reporting are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as in-depth knowledge of legacy, existing, and emerging technologies including cloud and security technologies/controls. In addition to a solid foundational Security Governance Risk and Compliance (Security-GRC) skillset, a prior background in information security engineering, security architecture, and security operations will be advantageous in this role given the various levels of stakeholders as well as the tech/cyber projects that the successful candidate will engage with daily. Key responsibilities include: Assisting in the oversight of Information Security by: Reviewing and assessing the information security and cyber controls that enable Regulatory Reporting to conduct its business in a secure manner, and gap analysis of the same. The oversight of InfoSec/Cyber related control gap/risk remediation activities Monitoring and analysing the information security roadmaps, strategies, programmes, and projects within Regulatory Reporting, and identifying and reporting risks, trends and future opportunities for improvement and enhancement. Proactively engaging and working closely with the technology and cyber teams that are delivering technology and cyber services to the firm. Attending risk and governance meetings to provide updates to the Regulatory Reporting stakeholders from the three lines of defence regarding the delivery and progress of the various strategic cyber initiatives and broader cyber programme within LSEG. Working with colleagues from the three lines of defence to define the current risk posture of Regulatory Reporting and collaborating with those stakeholders to remediate identified risks/issues. Engaging with external third parties who provide services to Regulatory Reporting and working closely with the established internal third-party oversight functions to ensure appropriate and contracted levels of security are met. Establish and maintain a Cyber Risk Profile of Regulatory Reporting in line with other areas of LSEG. Assisting with the establishment and maintenance of a Risk Control Assessment (RCA) that focuses on InfoSec/Cyber risks and associated controls, etc. Maintaining the established key performance and key risk indicators and ensuring that all management information (MI) is an accurate reflection of the current control's estate. Maintaining an accurate set of executive level presentation materials that clearly and accurately present the current state of security control within Regulatory Reporting. Assessing the security architecture solution designs and risk position of projects and initiatives undertaken by Regulatory Reporting and working closely with associated SMEs and design authorities to ensure projects are delivered in compliance with Policies and Standards, and with security design principles considered/implemented as key success deliverables. Engagement with the business to: Develop an understanding of business goals and operational risks Identifying key areas for improvement Support the risk management decision processes and risk forums/committees Assisting with the identification of emerging information and cyber security threats to the business, and the subsequent analysis to realise and oversee risk mitigation plans, Build strong relationships within the business to gain an understanding of security-related business risks. Work closely with governance stakeholders in the 1st, 2nd, and 3rd lines of defence on all matters relating to information security, cyber risk, data privacy, including all regulatory and legislative considerations. Embedding Cyber across the firm by: Working closely with all necessary stakeholders in the business and technology areas to ensure compliance with established LSEG policies, standards, and procedures, etc. Constructively and pragmatically challenging established controls to ensure, recommend, and accommodate continuous improvement. Ensuring Regulatory Reporting stakeholders understand their responsibilities in relation to security risk mitigation and remediation. Monitoring industry information security trends and keeping business leadership informed about information security-related issues and activities potentially affecting the organisation and specific business functions. Security Governance, Technical, and Risk Review: The review and documenting of technologies and security controls across the firm, including areas such as; office spaces, data centres and cloud. Executing and concluding security controls maturity assessments against industry standards such as the NIST Cyber Security Framework, ISO27001/2, SOC2, etc Working closely with stakeholders to review all projects and initiatives, assessing them for appropriate/correct levels of security design and controls. Identification of technology and security risks across the firm and the assessment and appropriate risk scoring and presentation of the same. Produce appropriate risk remediation action plans and ability to present and take ownership of risk treatment proposals and action plans. Review and appropriate response to regulatory and legislative matters Produce and present risks and risk postures / cyber maturity to senior/executive bodies. Able to clearly and precisely present complex cyber risk matters to clients and regulators. Partnering with the different business control functions: Build knowledge of business units by assisting them with their security workloads, agendas, and difficulties. Maintaining a balanced relationship with risk, compliance, legal, human resources, and internal and external audit functions. Knowledge of technology, security, and threat landscapes: Staying abreast of emerging technologies, including all security technologies, Sustaining a deep and in-depth knowledge of the cyber threat landscape, Maintain and constantly enriching knowledge of information security and cyber risks as they develop, Being able to propose and explain appropriate cyber risk counter measures clearly and concisely. Remaining informed and knowledgeable on primary global data protection regulations and legislation. Experience and core skill requirements: 10 years minimum experience in senior InfoSec management roles Extensive previous exposure to FS or FMI industry organisations High performance in problem solving, innovating and critical thinking Excellent written/verbal communication and stakeholder management skills Ability to articulate ideas to both technical and non-technical audiences Must be capable of working pragmatically and efficiently in both a team and alone Able to prioritise workloads efficiently and appropriately with minimal supervision Able to work in fast paced, high-volume workload environment, prioritising accordingly Must Have Security Certifications: CISSP Desirable & Advantageous Certifications: CISSP-ISSAP, CISSP-ISSEP, CISM, CCSP, CCSK, CEH Working knowledge of Security Standards / Frameworks: ISO27K, ISF SOGP, NIST CSF, CIS, CSA STAR, CBEST, TIBER-EU, SOC2 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race . click apply for full job details

2nd Line Engineer - Stockton on Tees Up to 40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. This role is a standalone role which is predominately 2nd through to 3rd Line, with some 1st line when required. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and prioritization of ticket queues. - Any experience with ServiceNow will be highly favored

2nd Line Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer to be based onsite x5 days a week. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Salary: Up to £55,000 per annum dependent on experience Location: Onsite in Corsham DV Clearance will be required for this role I am looking for a skilled Wintel System Administrator that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role. Essential skills 2nd/3rd Line Support experience Windows server knowledge DV clearance If you are interested in discussing this Wintel Systems Administrator role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.

About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit and Job Title: Systems Support Manager, Collections and Editorial Lifecycle System Location(s): Dordrecht or London - Hybrid Working Model About the Role The Systems Support Manager plays a pivotal role in the new Salesforce support team that manages the Publishing Performance & Intelligence (PP&I) Salesforce instances. This role is responsible for creating and maintaining a support framework that provides timely and coordinated assistance to business users within the Research Publishing teams that manages Collections and Editors onboarding. Additionally, the role oversees the operational relationship with third-line support suppliers and is responsible for system administration, governance and onboarding training activities. Role Responsibilities: Cross-functional collaboration: Collaborate with the 2nd and 3rd line support teams and Global Business Systems (GBS), which include a Scrum Master, developers, a business analyst and a product manager to prioritize user-side change requests, including bug fixes, issue resolution and feature refinements User Engagement (up to 400 users): In collaboration with the Product Manager and Subject Matter Experts within PP&I, organize and communicate business user engagement activities on a regular interval, including communication about functional updates to the Editor Relationship Management system Managing the onboarding training program: organize and coordinate various training activities to ensure new starters are effectively integrated into the defined user group of the PP&I Salesforce instance, enabling them to confidently and efficiently use the system Reporting: Track and report on the status of user-reported tickets; provide regular updates to stakeholders on progress and turnaround times to ensure compliance with agreed SLAs User Access Management: Ensure proper licensing allocations in collaboration within the PP&I Collections Management & Acquisition (CMA) and Editorial Engagement teams. This includes managing user access for both new starters and leavers Documentation Maintenance: Maintain up-to-date documentation, including main user guides, FAQs, and procedural guidance for the Editor Relationship Management system in collaboration with the Workflow Optimization Team in the PP&I Centre of Excellence Technology Integration: Explore opportunities to integrate Chat/AI technologies in systems Key Relationships Product Manager, Collections and Editorial Lifecycle System Director, Centre of Excellence, PP&I PP&I Editorial Engagement Teams PP&I Collections Management & Acquisition Teams PP&I Centre of Excellence team SN Global Business Systems Publishing representatives Experience, Skills & Qualifications: Data driven and analytical Excellent intercultural skills required for working in a global company Strong stakeholder management skills required for working in a global company A proactive self-starter who can make informed decisions, in alignment with the strategic direction of PP&I Service-minded Out of the box thinking and willingness to continuously improve processes and workflows A significant level of experience in Customer Support-related functions, preferably in digital platform management Salesforce Administrator Certification preferred; experience with other CRM systems is an advantage Experience with third-party relationship management Knowledge of best practices in agile development frameworks. Basic understanding and interest in change management concepts and techniques Bachelor's degree or equivalent. Adaptability and growth mindset Commitment to self-development Note for candidates in the Netherlands: As per our local policy, please be aware that this role will be open only for internal candidates within the first 2 weeks. Afterwards, external applications will be progressed At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit Job Posting End Date: 12-02-2025

IT Service Desk Apprentice Location: Vesty Business Park, Vesty Road, Bootle, L30 1NY Qualification; Level 3 Information Communications Technician 17,500 starting salary Ref: 1182 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. What you'll do: Provision of 1ST, 2nd and 3rd line remote and in person IT support of End User Compute environment, software distribution and software packaging. Taking ownership for all incidents and requests Initial incident triage of all requests Maintaining the rapport with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution Learn and follow the Escalations Procedure and understanding the process Ensuring timely call resolution to achieve Service Level Agreements Learn how to document existing IT solutions and processes Identify improvements to existing IT solutions and process Install, configure, upgrade and support hardware such as laptops, desktops, printers and telephony Incident, Service Request & Asset management Provide excellent customer service and support to ensure timely and effective resolution of user issues. Implement industry-accepted security baselines and provide compliance reporting. Evaluate user requirements and recommend technical solutions. Monitor and analyse computer system performance and capacity, and provide recommendations for improving the computing infrastructure. Who you are & what to prepare for: This role would suit someone who is passionate about ICT, troubleshooting and enjoy problem solving. We don't require individuals with experience as we will provide full training in all aspects of the role to ensuring safe working practises are met. We are looking for candidates with the right attitude, commitment, and desire to learn Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. You will need to have strong problems solving and attention skills. Communication is vital; you will need to be an effective communicator both in writing and verbally The Requirements: Minimum of 5 GCSE's Grade 4 or higher (or equivalent qualification). This must include Maths, English and a Science or IT based subject Must be eligible to work in the UK Must be over the age of 18 by September 2025 Be able to pass government vetting and Security Clearance Programme Specifics: This apprenticeship is typically 24 months in duration Starting salary of 17,500 which will increase throughout the duration of the programme The qualification you gain will be a Level 3 Information Communications Technician. Our chosen training provider Bragd will support you in obtaining your qualification You will be required to work onsite at our Liverpool location specified. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career You will be mentored by colleagues, supervisors, managers and tutors throughout the programme What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. (url removed) are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused

Sales Engineer - Leeds (monthly) - 70k OTE We are recruiting for one of the most exciting managed services providers globally, delivering cutting-edge data protection services to a variety of industry verticals. They have aligned themselves to a single global vendor offering managed services around their offering. The vendor revenue is over 600m and is growing 47% year on year and they are only just getting started! The business has built a UK & US team of over 100 people and are continue to expand and remain the market leader. Last year they hired their first Senior Sales Engineer, with over 15 years in the IT channel he has led SE functions for several significant brands. Due to demand they need to recruit for his team to support the ongoing growth of the business. The role - Sales Engineer: As a sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support Supporting UK customers with delivering and designing solutions. Working alongside the sales team to deliver demos and POC's for customers. Engage with sales, marketing, and partners to deliver exceptional customer experience. Attend trade shows and events. Requirements: Minimum of 2 years experience in the IT channel (either pre-sales, engineering or 2nd/3rd line support experience) Experience speaking to end-user customers Cyber security experience would be beneficial but not a necessity. Based within 2 hours of Leeds (In the office twice a month)

Desktop Support Engineer - Swanwick - 30,000 - Great Opportunity! Role : Desktop Support Engineer Areas : Swanwick Salary : 24,000 - 30,000 I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Swanwick. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Role: 2nd/3rd Line Engineer Location: Eccles, Manchester Work Structure: Hybrid (3/2 split) Salary: 40,000 - 50,000 DOE Job Description: We are working with a leading Fintech company based in Salford / Eccles area of Greater Manchester, Our client specialises in developing cutting-edge payment solutions and financial technology that empower businesses worldwide. As a 2nd/3rd Line Engineer, you'll play a pivotal role in maintaining and optimising their robust IT infrastructure, ensuring seamless operations in a fast-paced, high-growth environment. Benefits: 25 days holiday rising to 30, plus bank holidays Your birthday off! Flexible working opportunities Hybrid Structure (3/2 split) Free parking Healthcare packages Team building and social events Development plan for career success Role responsibilities: Resolve complex technical issues across hardware, software, and networks. Maintain and optimize IT infrastructure for performance and reliability. Ensure system security and compliance with industry standards. Collaborate on deploying and supporting new technologies. Support and mentor junior members of staff Liase with 3rd parties when applicable Technical requirements: Azure / Azure Virtual Desktop VMWare Office 365 & Applications VoIP / Connectivity Routers and Switch installations Firewall configurations Network setups If you are a Senior IT Engineer with 3rd Line experience, you are enthusiastic and driven, we want to hear from you! Please apply to be immediately considered. Key Words: 3rd Line IT Engineer, 3rd Line, Senior Technical, Senior IT Engineer, 2nd/3rd line, Senior IT Support, 2nd line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Are you an experienced IT professional looking to take full ownership of an internal IT environment? My client, a well-established food production company in Edinburgh, is seeking a Senior IT Engineer to manage and maintain their on-site infrastructure. This is a sole IT role on-site, where you'll handle 2nd and 3rd line issues, oversee business-as-usual operations, and lead IT projects, while a Managed Service Provider (MSP) supports 1st line tickets remotely. This is a fantastic opportunity to shape IT operations in a fast-paced manufacturing environment. Senior IT Engineer Edinburgh/Onsite 35,000 - 42,000 Daily Duties: Managing on-site infrastructure, ensuring reliability and performance. Handling 2nd and 3rd line escalations, working on more complex technical issues. Leading IT projects, including system upgrades, migrations, and network improvements. Collaborating with external MSPs for 1st line ticket resolution and escalations. Ensuring cybersecurity best practices and compliance with industry standards. Maintaining IT documentation and disaster recovery procedures. Supporting hardware and software troubleshooting across production and office environments. Identifying and implementing process improvements to enhance IT efficiency. Tech Stack: Operating Systems: Windows Server, Windows 10/11. Cloud Services: Microsoft 365, Azure AD. Networking: VLANs, Firewalls, Switches (Cisco, Ubiquiti). Virtualization: VMware, Hyper-V. Security & Backups: Veeam, Endpoint Security Solutions. Hardware: Servers, Workstations, Printers, Production IT Equipment. Company Benefits: 10% Pension Contribution - Secure your future with a generous employer pension scheme. Private Healthcare - Comprehensive medical coverage for peace of mind. Sick Pay - Financial support during unexpected health-related absences. Cycle-to-Work Scheme - Promote a healthy lifestyle with subsidized bike purchases. Free Parking - Convenient on-site parking for stress-free commutes. Life Insurance - Providing added financial security for you and your loved ones. Training & Development - Ongoing investment in your professional growth. If you're looking for a senior role where you can make a real impact, take ownership of IT operations, and work in a supportive industry, this could be the perfect opportunity for you! If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Linux Engineer / Administrator is requireby a well known company. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview

Role: IT Team Lead / 3rd Line Engineer Location: Preston, Chorley Salary: up to 60,000 DOE, plus brilliant benefits! Our client, a rapidly expanding technology solutions company who specialise in Security Systems, IT Infrastructure and Support, Telecoms & Connectivity are looking for 3rd Line Team Lead to join their team in Preston. Position Overview: You will be responsible for the support of the 1st and 2nd line engineers, as well as being the escalation point for complex technical queries. This role requires a driving licence as you will be expected to travel to customer sites (max a few times per month) to carry out site surveys, having the knowledge to liase with internal teams about projects and solutions/implementations that need to be carried out. Key Responsibilities: Support and liase with customers and internal teams to present viable options on projects and solutions Installation of new solutions (projects), as well as resolving current technical issues at client sites (max a few times each month) Supporting 1st and 2nd line engineers, developing their knowledge Work alongside the Service Delivery manager with co-ordination of projects and tasks Technical Skillset: Minimum 3 years experience within IT role Windows OS up to 11 & Windows Server 2012/16/19 Office 365 and applications (Intune, SharePoint, PowerShell, OneDrive) Microsoft Azure / Entra ID Firewall configurations, installs Routing and switch installs DNS, DHCP, TCP/IP, VPN Connections Active Directory / Group Policies Desirable: MSP Experience or experience working in multiple environments Microsoft Certifications IT Security - Malware/spam, backup solutions Leadership skills Benefits: 25 days holiday, plus UK bank holidays Birthday off! Fully expensed company vehicle or mileage paid Group Income Protection EAP - 24hr support Life Assurance If this role sounds interesting to you and you would like to know more. Please apply and we can have a chat regarding suitability! Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line, Team Lead, Senior Infrastructure Engineer, IT Manager, IT Team Leader, Senior MSP Engineer, Field Engineer, 3rd Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Title: 2nd Line WAN Support Engineer Location : Birmingham  Length : 6 months Note: The suitable candidate must hold SC Clearance Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series Routers as part of our BAU operations, ensuring the global delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge of configuring key network components. Juniper SRX platform BGP IPSEC MPLS PKI Highly Desirable Skills: Juniper SRX Platform : The ideal candidate will possess knowledge and hands-on experience with various SRX and MX platforms, along with strong CLI expertise. Routing and Switching : A solid understanding of routing and switching protocols is essential. BGP : In-depth knowledge of BGP, including policy-based routing, attribute manipulation, load-balancing techniques, and advanced troubleshooting skills, is required. IPsec VPN and MPLS : Proficiency in troubleshooting IPsec VPNs and MPLS networks is a must. PKI : The candidate should have a good understanding of PKI infrastructure and experience with certificate-based VPN authentication. If you meet the above requirements and hold active SC Clearance, please apply for the position to be contacted by an Experis Consultant. If you haven't been contacted within 14 days, please consider the application unsuccessful.

Role - Infrastructure Support Engineer (12 month FTC) Location - Stoke-on-Trent Salary - 40,000 Are you a tech-savvy professional passionate about infrastructure support? We are searching for an Infrastructure Support Engineer to join our public sector client in the heart of Stoke-on-Trent. This is your chance to become part of a dynamic team that values innovation and dedication. The Ideal Candidate: Previous experience working in an ICT service desk environment at 2nd, 3rd line - Essential Experience of managing people and projects to deliver effective ICT technology services. - Desirable Experience of working as part of a team- Essential Experience and working knowledge of Microsoft Azure, Cloud Hosting Systems (Azure). Windows Server, Active Directory, SQL, LAN\WAN Networking Microsoft MCP, MCSA\MCSE or CompTIA A+ or BTEC National Diploma for IT Practitioners - Desirable Supporting and maintaining ICT Support As an Infrastructure Support Engineer, you will be at the forefront of maintaining and enhancing critical IT systems within this key public organization. Your expertise will ensure seamless operation across various departments impacting countless lives in meaningful ways. If ready for an impactful role look no further. Apply now with an up-to-date CV to be considered In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Are you an experienced IT professional with a knack for solving complex issues and leading small teams? We're looking for a proactive and hands-on Support Manager to join our client's dynamic team. If you're passionate about technology and thrive in a fast-paced environment, looking for a new challenge our client is offering a salary up to 45,000. What Does the Role Entail? As the client's Support Manager, you will be responsible for ensuring seamless IT operations across the organisation. This includes managing the ticketing system to prioritise, monitor, and resolve tickets effectively, all while adhering to SLA response times. You'll oversee a team of three, providing guidance, support, and fostering collaboration, while stepping in to handle technical challenges across 1st, 2nd, and 3rd line support as needed. You will also take charge of maintaining servers, backups, and ensuring the infrastructure remains secure and reliable, working with tools such as Microsoft, Azure, Salesforce, and DUO. What Skills Will You Have? To excel in this role, you will have proven experience managing and supporting small teams, alongside strong technical expertise in 2nd and 3rd line support. You'll be process-driven, with a demonstrated ability to manage ticketing systems and meet SLA response times. Familiarity with tools such as Microsoft, Azure, Salesforce, and DUO are essential, and prior experience in the telecom sector is highly desirable. Your hands-on approach and problem-solving mindset will be key to succeeding in this role. What's on Offer? This is an exciting opportunity to join a company where your expertise and leadership will make a tangible impact. The client is offering a competitive salary of 40,000 to 45,000, dependent on experience, alongside the chance to work in a fast-paced, dynamic environment. How to Apply? Ready to drive your career forward? Apply today. Alternatively, any questions, please reach out to Alex at Antony James Recruitment.

Systems Analyst Sunderland 42,123 An excellent opportunity has arisen for a Systems Analyst within a progressive and ethical organisation on a permanent basis. This unique opportunity will guarantee the successful Systems Analyst to be responsible for their own product portfolio. This opportunity requires the successful candidate will possess comprehensive knowledge of Agile SDLC and demonstrable experience within a Product Owner role and experience with Agile management software, preferably Jira Software. The Systems Analyst will have a strong knowledge of system architecture and infrastructure and exposure to software development in some capacity. The Systems Analyst will be responsible for the following duties; Ensure adherence to the Agile software development lifecycle, resulting in the planning, design, building and testing of new software iterations, based on business need. Work closely with the development team during Scrum events, overseeing each iteration of product development and supporting each sprint. Act as product owner for one or more business applications, developing and maintaining a working knowledge of the application(s), together with detailed knowledge of the business use cases. Maintain strong relationships with third parties in order to realise the development needs of the group by way of active participation in product road-mapping. Provide 2nd line product support, working with both 1st Line and Product Owners to address incidents. Provide 3rd line product support where required, working together with Product Owners and third parties to resolve incidents. The Systems Analyst will have; Relevant IT qualification or equivalent experience. Comprehensive knowledge of Agile SDLC. Demonstrable experience within a Product Owner role. Experience with Agile management software, preferably Jira Software. Experience developing software in some capacity (frontend, backend, database etc). Strong knowledge of system architecture and infrastructure (networks, virtualisation etc). If you are interested in the Systems Analyst opportunity, please apply immediately to be considered for short-listing. Alternatively, should you require further information or wish to discuss your suitability before applying, please do not hesitate to contact Jake Winship in our Newcastle office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.