Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: The Technical Control Monitoring Analyst role reports to the Cyber Assurance Manager and operates as a 2nd line of defen c e . The purpose is to use data analytics and metrics to provide insights into the Firm's security posture l everag ing data from various sources . Key areas of responsibility: Design and Implementation: Develop and implement continuous controls monitoring (CCM) strategies and solutions to measure and report on the effectiveness of cybersecurity controls. Data Analysis: Analy s e data from various sources to identify trends, anomalies, and areas for improvement in security controls. Performance Metrics: Establish and track Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure the performance and coverage of security controls. Compliance Monitoring: Ensure compliance with internal security policies and external regulations, including frameworks like ISO/IEC 27001, CE +, CIS Reporting: Generate comprehensive reports and dashboards to provide real-time visibility into the effectiveness of security controls. Collaboration: Work closely with IT, security, and compliance teams to address identified issues and enhance security posture. Continuous Improvement: Identify opportunities for continuous improvement in CCM processes and technologies. Internal Audit Integration: Collaborate with internal audit teams to align CCM activities with audit objectives and standards set by the Institute of Internal Auditors (IIA) Qualifications: Education: Bachelor's degree in computer science , Information Security, or a related field. Advanced degree preferred. Certifications: Relevant certifications such as CISSP, CISM, CISA, or equivalent are highly desirable. Experience: Demonstrable experience in cybersecurity, with a focus on continuous monitoring and compliance. Familiarity with IIA standards and practices is a plus. Skills: Strong understanding of cybersecurity frameworks and standards. Proficiency in data analytics and visualization tools. Excellent problem-solving and analytical skills. Effective communication and collaboration abilities. S trong knowledge of modern Microsoft cloud and Desktop environments. Behaviours and attitude: Excellent communication and organisational skills. Has the confidence to challenge the status quo when developing ideas and suggestions. Demonstrates personal commitment to change and continual improvement. Demonstrated ability to independently prioritise and manage competing work assignments in a time sensitive environment. Shows a passion for Information Security and enthusiasm for quality and governance. Understands the importance of teamwork and shared motivation for the same goal. Encourages and facilitates cooperation and results, fostering an environment of collaboration. Builds both formal and informal professional networks. Embodies the BDO values. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
21/04/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team, the Independence and Ethics Team and the Regulatory Supervisory Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: The Technical Control Monitoring Analyst role reports to the Cyber Assurance Manager and operates as a 2nd line of defen c e . The purpose is to use data analytics and metrics to provide insights into the Firm's security posture l everag ing data from various sources . Key areas of responsibility: Design and Implementation: Develop and implement continuous controls monitoring (CCM) strategies and solutions to measure and report on the effectiveness of cybersecurity controls. Data Analysis: Analy s e data from various sources to identify trends, anomalies, and areas for improvement in security controls. Performance Metrics: Establish and track Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure the performance and coverage of security controls. Compliance Monitoring: Ensure compliance with internal security policies and external regulations, including frameworks like ISO/IEC 27001, CE +, CIS Reporting: Generate comprehensive reports and dashboards to provide real-time visibility into the effectiveness of security controls. Collaboration: Work closely with IT, security, and compliance teams to address identified issues and enhance security posture. Continuous Improvement: Identify opportunities for continuous improvement in CCM processes and technologies. Internal Audit Integration: Collaborate with internal audit teams to align CCM activities with audit objectives and standards set by the Institute of Internal Auditors (IIA) Qualifications: Education: Bachelor's degree in computer science , Information Security, or a related field. Advanced degree preferred. Certifications: Relevant certifications such as CISSP, CISM, CISA, or equivalent are highly desirable. Experience: Demonstrable experience in cybersecurity, with a focus on continuous monitoring and compliance. Familiarity with IIA standards and practices is a plus. Skills: Strong understanding of cybersecurity frameworks and standards. Proficiency in data analytics and visualization tools. Excellent problem-solving and analytical skills. Effective communication and collaboration abilities. S trong knowledge of modern Microsoft cloud and Desktop environments. Behaviours and attitude: Excellent communication and organisational skills. Has the confidence to challenge the status quo when developing ideas and suggestions. Demonstrates personal commitment to change and continual improvement. Demonstrated ability to independently prioritise and manage competing work assignments in a time sensitive environment. Shows a passion for Information Security and enthusiasm for quality and governance. Understands the importance of teamwork and shared motivation for the same goal. Encourages and facilitates cooperation and results, fostering an environment of collaboration. Builds both formal and informal professional networks. Embodies the BDO values. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Title: Network Administrator Location: Southampton Job Type: Full-time Salary: 40,000 We are seeking a Network Administrator to provide both Service Desk and Network support in a dynamic 1st and 2nd line role. With guidance from senior team members, you will resolve problems, maintain systems, and support our network and server infrastructure. This role is ideal for someone with a strong background in network administration, looking to further develop their skills in a supportive environment. Day-to-day of the role: Monitor and respond quickly to requests received through the IT Service Desk. Troubleshoot and resolve hardware and software issues, escalating as necessary. Assist with on-site desktop/laptop support, including setup, imaging, and deployment. Provide minor telecom system support and manage mobile devices, voicemail, and user programming. Configure, maintain, and upgrade networks and in-house servers. Administer and support third-party applications such as WinMan, DDM, and Sunrise. Research and recommend system or infrastructure changes to improve performance. Provide weekly on-site support to the Luton Sales and Service site. Assist with the onboarding and offboarding of users, ensuring smooth transitions for new starters and leavers. Maintain and expand your knowledge base, attending courses to keep skills current. Required Skills & Qualifications: Proven experience in Network Administration or a similar role. Hands-on experience with networking, routing, and switching, preferably with Extreme Networks. Strong knowledge of server infrastructure management, control, and monitoring (Dell, VMWare, NetApp). Experience with backup and recovery processes, ideally with Veeam. Familiarity with applications like WinMan, DDM, and Sunrise is preferred. Experience in a manufacturing environment with PLM, MRP, or Shop Floor systems is advantageous. Full UK driving license is essential.
19/04/2025
Full time
Title: Network Administrator Location: Southampton Job Type: Full-time Salary: 40,000 We are seeking a Network Administrator to provide both Service Desk and Network support in a dynamic 1st and 2nd line role. With guidance from senior team members, you will resolve problems, maintain systems, and support our network and server infrastructure. This role is ideal for someone with a strong background in network administration, looking to further develop their skills in a supportive environment. Day-to-day of the role: Monitor and respond quickly to requests received through the IT Service Desk. Troubleshoot and resolve hardware and software issues, escalating as necessary. Assist with on-site desktop/laptop support, including setup, imaging, and deployment. Provide minor telecom system support and manage mobile devices, voicemail, and user programming. Configure, maintain, and upgrade networks and in-house servers. Administer and support third-party applications such as WinMan, DDM, and Sunrise. Research and recommend system or infrastructure changes to improve performance. Provide weekly on-site support to the Luton Sales and Service site. Assist with the onboarding and offboarding of users, ensuring smooth transitions for new starters and leavers. Maintain and expand your knowledge base, attending courses to keep skills current. Required Skills & Qualifications: Proven experience in Network Administration or a similar role. Hands-on experience with networking, routing, and switching, preferably with Extreme Networks. Strong knowledge of server infrastructure management, control, and monitoring (Dell, VMWare, NetApp). Experience with backup and recovery processes, ideally with Veeam. Familiarity with applications like WinMan, DDM, and Sunrise is preferred. Experience in a manufacturing environment with PLM, MRP, or Shop Floor systems is advantageous. Full UK driving license is essential.
IT Network Engineer Salary: 28,000 - 38,000 DOE + Benefits Location: Central Southampton and Romsey (Car Required to Travel Between Sites) As a trusted recruitment partner to this impressive educational establishment with sites across Hampshire, we are seeking experienced IT Network Professionals who are looking for their next opportunity either as an IT Network Engineer, or Assistant Network Manager depending on your level of experience. You will work within a forward-thinking IT team, supporting cutting-edge technology across multiple sites. Depending on your prior experience and role level, you can expect to be responsible for a mix of the below; Support the Head of IT in managing and maintaining IT systems, including networking, cybersecurity, and cloud services. Install, configure, and maintain network hardware such as switches, routers, and wireless access points. Provide technical support to users and ensure network performance is optimised for speed and reliability. Take operational responsibility for developing the school's network systems under the guidance of senior leadership. Manage wired and wireless networks, VLANs, VPNs, and network security practices. Get involved in network design, maintenance, and failover procedures whilst ensuring maximum uptime across sites. Ensure telehony systems are configured and managed, resolving issues in a timely manner. As a car driver, travel between sites across Southampton and Romsey as part of your role. We're looking for prior experience in a mix of the following (not all required); Solid understanding of networking principles (TCP/IP, DNS, DHCP). Experience with network infrastructure (routers, switches, firewalls, access points). Knowledge of wired and wireless networks, VLANs, VPNs and network security practices. Familiarity with network monitoring tools and diagnostics. Either experience as a Network Engineer, or a Senior Network Engineer. Experience of Microsoft Sever and Desktop environments (Active Directory, DNS, DHCP). Desirable Certifications: CompTIA Network+, Cisco CCNA or similar Desirable: Education Sector Experience, Virtualisation Platforms (VMware, Hyper-V), GDPR Knowledge Our client offers a range of benefits including free lunches, free parking, health cash plan, generous contributory pension scheme, 31 days annual leave rising to 36 days with service, continuous professional development, an onsite gym and more. For more information on the opporutnity, apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
18/04/2025
Full time
IT Network Engineer Salary: 28,000 - 38,000 DOE + Benefits Location: Central Southampton and Romsey (Car Required to Travel Between Sites) As a trusted recruitment partner to this impressive educational establishment with sites across Hampshire, we are seeking experienced IT Network Professionals who are looking for their next opportunity either as an IT Network Engineer, or Assistant Network Manager depending on your level of experience. You will work within a forward-thinking IT team, supporting cutting-edge technology across multiple sites. Depending on your prior experience and role level, you can expect to be responsible for a mix of the below; Support the Head of IT in managing and maintaining IT systems, including networking, cybersecurity, and cloud services. Install, configure, and maintain network hardware such as switches, routers, and wireless access points. Provide technical support to users and ensure network performance is optimised for speed and reliability. Take operational responsibility for developing the school's network systems under the guidance of senior leadership. Manage wired and wireless networks, VLANs, VPNs, and network security practices. Get involved in network design, maintenance, and failover procedures whilst ensuring maximum uptime across sites. Ensure telehony systems are configured and managed, resolving issues in a timely manner. As a car driver, travel between sites across Southampton and Romsey as part of your role. We're looking for prior experience in a mix of the following (not all required); Solid understanding of networking principles (TCP/IP, DNS, DHCP). Experience with network infrastructure (routers, switches, firewalls, access points). Knowledge of wired and wireless networks, VLANs, VPNs and network security practices. Familiarity with network monitoring tools and diagnostics. Either experience as a Network Engineer, or a Senior Network Engineer. Experience of Microsoft Sever and Desktop environments (Active Directory, DNS, DHCP). Desirable Certifications: CompTIA Network+, Cisco CCNA or similar Desirable: Education Sector Experience, Virtualisation Platforms (VMware, Hyper-V), GDPR Knowledge Our client offers a range of benefits including free lunches, free parking, health cash plan, generous contributory pension scheme, 31 days annual leave rising to 36 days with service, continuous professional development, an onsite gym and more. For more information on the opporutnity, apply today! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
ManTech seeks an experienced and passionate, career and customer-oriented Regional Manager to join our team at our OCONUS customer site (UK). Responsibilities include but are not limited to: The Regional Manager is responsible for the management and hands-on support as needed of all activities within the region, by providing leadership and direction to a multi-faceted team of technicians providing IT support to multiple sites across several geographically-separated locations in these included service categories, but not limited to: Desktop support, AVMM\VTC, CAN management, telephony, TV services, cabling/infrastructure, patch management in a thin/thick client/laptop environment, and break/fix efforts with associated Service Level Agreements for completion times. This role will require close coordination with Senior Leadership to support the development and maintenance of operational processes and the ability to manage resources to meet Service Level Agreements and maintain budget objectives. The individual will serve as a Manager/Leader for both technical and non-technical personnel, and lower-level managers. The total team size is approximately 11 FTEs with work centers in 4 or 5 locations across 2 countries and on occasion will directly/indirectly account for small TDY teams visiting the region and serve as a senior advisor to members assigned to other operational Frames. Conducts interview, makes hiring decisions, assigns work roles, and establishes both training and operational processes to ensure adequate human resources to meet the challenges of the region. Submits regular reports on daily operations, refresh efforts, and project management and delivers or oversees training to maintain adequate human resources to meet regional challenges. Submits and approves travel requests, to support regional needs and coordinates with government officials to present or clarify support requirements. Serves as the POC to address regional customer concerns, publishes work schedules and on-call rosters and collaborates with other Regional Managers to pool resources as needed. Tracks productivity to determine worker or process weaknesses, onboards new employees and enforces compliance standards for both the customer and ManTech. Sets goals and evaluate employee performance and provides direct and indirect feedback to subcontractors temporarily assigned to the region, as required. Provides close communication and collaboration with customers, senior leaders, and other ManTech management personnel. Minimum Qualifications: 8+ years of relevant experience, to include some management role experience and complete understanding of IT equipment and service life as well as planning and implementation of equipment replacement Experience and strong oral and written communication and presentation skills with the ability to convey technical and business concepts to various audiences and to communicate effectively with senior managers, colleagues and other stakeholders Experience with and the ability to handle complex customer situations and interact with all levels of personnel to provide a quick and effective resolution IAT level II baseline certification as defined by DoD 8570.01-M such as Security+ CE (MUST obtain before start date) Willingness to travel to support operational requirements Experience with resource management with the ability to manage teams, personnel and customers' needs. Experience effectively managing and satisfying small- and large-scale projects of a technical nature Preferred Qualifications: Experience with IT ticket management system experience; preferably with ServiceNow. Experience with large scale enterprise IT contracts. Experience and the ability to build service resolution teams to react quickly to high priority incidents during the installation process to avoid mission shut down. Clearance Requirements: Must have a current/active TS/SCI w/ Poly Physical Requirements: Must be able to be in a stationary position more than 50% of the time Constantly operates a computer and other office productivity machinery, such as a computer The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
18/04/2025
Full time
ManTech seeks an experienced and passionate, career and customer-oriented Regional Manager to join our team at our OCONUS customer site (UK). Responsibilities include but are not limited to: The Regional Manager is responsible for the management and hands-on support as needed of all activities within the region, by providing leadership and direction to a multi-faceted team of technicians providing IT support to multiple sites across several geographically-separated locations in these included service categories, but not limited to: Desktop support, AVMM\VTC, CAN management, telephony, TV services, cabling/infrastructure, patch management in a thin/thick client/laptop environment, and break/fix efforts with associated Service Level Agreements for completion times. This role will require close coordination with Senior Leadership to support the development and maintenance of operational processes and the ability to manage resources to meet Service Level Agreements and maintain budget objectives. The individual will serve as a Manager/Leader for both technical and non-technical personnel, and lower-level managers. The total team size is approximately 11 FTEs with work centers in 4 or 5 locations across 2 countries and on occasion will directly/indirectly account for small TDY teams visiting the region and serve as a senior advisor to members assigned to other operational Frames. Conducts interview, makes hiring decisions, assigns work roles, and establishes both training and operational processes to ensure adequate human resources to meet the challenges of the region. Submits regular reports on daily operations, refresh efforts, and project management and delivers or oversees training to maintain adequate human resources to meet regional challenges. Submits and approves travel requests, to support regional needs and coordinates with government officials to present or clarify support requirements. Serves as the POC to address regional customer concerns, publishes work schedules and on-call rosters and collaborates with other Regional Managers to pool resources as needed. Tracks productivity to determine worker or process weaknesses, onboards new employees and enforces compliance standards for both the customer and ManTech. Sets goals and evaluate employee performance and provides direct and indirect feedback to subcontractors temporarily assigned to the region, as required. Provides close communication and collaboration with customers, senior leaders, and other ManTech management personnel. Minimum Qualifications: 8+ years of relevant experience, to include some management role experience and complete understanding of IT equipment and service life as well as planning and implementation of equipment replacement Experience and strong oral and written communication and presentation skills with the ability to convey technical and business concepts to various audiences and to communicate effectively with senior managers, colleagues and other stakeholders Experience with and the ability to handle complex customer situations and interact with all levels of personnel to provide a quick and effective resolution IAT level II baseline certification as defined by DoD 8570.01-M such as Security+ CE (MUST obtain before start date) Willingness to travel to support operational requirements Experience with resource management with the ability to manage teams, personnel and customers' needs. Experience effectively managing and satisfying small- and large-scale projects of a technical nature Preferred Qualifications: Experience with IT ticket management system experience; preferably with ServiceNow. Experience with large scale enterprise IT contracts. Experience and the ability to build service resolution teams to react quickly to high priority incidents during the installation process to avoid mission shut down. Clearance Requirements: Must have a current/active TS/SCI w/ Poly Physical Requirements: Must be able to be in a stationary position more than 50% of the time Constantly operates a computer and other office productivity machinery, such as a computer The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
An experienced Senior IT Technician is needed to join our team at Levett Consultancy on a full-time permanent basis. We are excited to be recruiting for a Senior IT Technician, providing 2nd line technical support for our UK customer base, working from our Ongar (near Chelmsford) and Ipswich offices. This role offers an opportunity to deepen your expertise in Google and Microsoft technologies within a challenging and rewarding environment. About Us: Levett Consultancy is a dynamic SME specialising in driving digital transformation through cloud technology. As Microsoft and Google Partners, we deliver exceptional IT solutions, fostering long-term partnerships and empowering organisations. Our collaborative and innovative culture is guided by our core principle: "Keeping Technology Simple." Our offices in Ongar and Ipswich provide professional working environments where you'll collaborate with our talented team while building strong relationships with our clients. This is an excellent opportunity to progress your career with a well-established company! Ideal Candidate Profile: We seek a proactive, communicative individual with diverse technical skills and a passion for exceeding customer expectations. The position is ideally suited to a 1st line technician wanting to progress their IT career. Essential Experience, Skills, and Knowledge: Minimum 3 years of 1st/2nd line support experience with strong troubleshooting abilities Proficiency with ITIL service desks for effective ticket management Strong experience with Windows Server including Active Directory, Group Policy, DNS, and DHCP Experience supporting various client devices including Windows, Apple, and ChromeOS Solid understanding of LAN, WAN, and Wi-Fi environments Ability to efficiently troubleshoot and resolve software and hardware issues Experience managing Google Workspace and Microsoft 365 environments Experience configuring and installing network printers and other hardware Experience in an education setting is desirable but not essential Personal Qualities: Team player with a customer-centric approach Strong problem-solving and communication skills Organised, adaptable, and goal-oriented Eagerness for continuous learning Desirable Qualifications (Minimum Two): CompTIA A+ CompTIA Network+ Google Workspace Administrator Google Workspace Deployment Specialist Microsoft Certified Expert/Associate CCNP Routing & Switching Sophos Certified Engineer Benefits: Competitive salary between £25,000 - £27,000 per annum Comprehensive company-funded training tailored to your development 35-hour working week Company pension scheme Health care benefits Professional development opportunities Collaborative and innovative working culture Opportunity to work with leading cloud technologies Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; IT Support Technician, Systems Administrator, IT Support Engineer, Technical Support Specialist, Network Technician, Desktop Support Engineer, IT Helpdesk Technician, Cloud Support Engineer will also be considered.
18/04/2025
Full time
An experienced Senior IT Technician is needed to join our team at Levett Consultancy on a full-time permanent basis. We are excited to be recruiting for a Senior IT Technician, providing 2nd line technical support for our UK customer base, working from our Ongar (near Chelmsford) and Ipswich offices. This role offers an opportunity to deepen your expertise in Google and Microsoft technologies within a challenging and rewarding environment. About Us: Levett Consultancy is a dynamic SME specialising in driving digital transformation through cloud technology. As Microsoft and Google Partners, we deliver exceptional IT solutions, fostering long-term partnerships and empowering organisations. Our collaborative and innovative culture is guided by our core principle: "Keeping Technology Simple." Our offices in Ongar and Ipswich provide professional working environments where you'll collaborate with our talented team while building strong relationships with our clients. This is an excellent opportunity to progress your career with a well-established company! Ideal Candidate Profile: We seek a proactive, communicative individual with diverse technical skills and a passion for exceeding customer expectations. The position is ideally suited to a 1st line technician wanting to progress their IT career. Essential Experience, Skills, and Knowledge: Minimum 3 years of 1st/2nd line support experience with strong troubleshooting abilities Proficiency with ITIL service desks for effective ticket management Strong experience with Windows Server including Active Directory, Group Policy, DNS, and DHCP Experience supporting various client devices including Windows, Apple, and ChromeOS Solid understanding of LAN, WAN, and Wi-Fi environments Ability to efficiently troubleshoot and resolve software and hardware issues Experience managing Google Workspace and Microsoft 365 environments Experience configuring and installing network printers and other hardware Experience in an education setting is desirable but not essential Personal Qualities: Team player with a customer-centric approach Strong problem-solving and communication skills Organised, adaptable, and goal-oriented Eagerness for continuous learning Desirable Qualifications (Minimum Two): CompTIA A+ CompTIA Network+ Google Workspace Administrator Google Workspace Deployment Specialist Microsoft Certified Expert/Associate CCNP Routing & Switching Sophos Certified Engineer Benefits: Competitive salary between £25,000 - £27,000 per annum Comprehensive company-funded training tailored to your development 35-hour working week Company pension scheme Health care benefits Professional development opportunities Collaborative and innovative working culture Opportunity to work with leading cloud technologies Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; IT Support Technician, Systems Administrator, IT Support Engineer, Technical Support Specialist, Network Technician, Desktop Support Engineer, IT Helpdesk Technician, Cloud Support Engineer will also be considered.
We are a growing IT consultancy that provides support services for a range of clients from SMEs to preparatory schools. This is an excellent opportunity for a proactive and customer focussed Senior IT Support Engineer to join our team. If you love variety and want to develop with a supportive team with the flexibility to work from home, this might be the perfect role for you! Immediate Start Available The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London / Hybrid after Onboarding £32,000 - £35,000 Plus 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance and More Culture: A supportive and knowledgeable team with opportunities for growth Company: Proactive and Engaged IT Solutions Your Background / Skills: 2nd/3rd Line Support, Helpdesk Support, Window and macOS Systems, Microsoft 365 Administration, Client Support. About us: Based at our headquarters in Windsor, we provide IT support to businesses across the UK and Europe. From SMEs to healthcare, education, and embassies, we serve a diverse and dynamic portfolio. With over 25 years of experience, we take a local, friendly, and proactive approach to managing IT infrastructure and security. Whether our clients have no in-house IT team or need additional helpdesk support, our experienced team is ready to adapt and assist wherever needed. The Senior IT Support Engineer Opportunity: A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. After a short onboarding period, this will become a primarily remote role, with just one day per week required in the office or onsite. You will support a diverse client base across Berkshire, Hampshire, Surrey, and West London, providing a mix of remote support and project delivery. This role is ideal for someone who enjoys variety, thrives in a flexible environment, and wants to stay hands-on with a wide range of technologies. What your day might look like: + Providing 2nd/3rd line support for Microsoft and Apple environments + Managing and deploying Windows and macOS systems, including via MDM (Intune, ABM, etc.) + Delivering infrastructure and cloud projects across server, desktop, and mobile environments + Maintaining excellent relationships with clients through clear communication and proactive support + Escalating and resolving complex issues with internal teams or vendors as required About you: + 5+ years experience in a client-facing, hands-on IT support role + Friendly, professional, and confident with stakeholders at all levels + Passionate about technology and problem-solving + Full UK driving licence and access to a car + Able and willing to pass an enhanced DBS check + Ideally based in Windsor / East Berkshire or nearby Technical Skills: + Operating Systems: Windows 10, Windows 11, macOS Ventura/Sonoma + Servers: Windows Server 2016 - 2022 + Microsoft 365 Administration (Exchange Online, SharePoint, Teams) + Intune / Mobile Device Management (Apple, Android, Windows) + Active Directory, Group Policy, DNS, DHCP + Hyper-V and/or VMware + Firewalls, VPNs, Routing, NAT, VLANs + RMM tools & remote support platforms + Telephony (VoIP platforms like 3CX, Teams Calling) Desirable skills: + SonicWall configuration and troubleshooting + Clustered Hypervisors (VMware / Hyper-V) + Network switching and topology + Microsoft SQL Server (basic admin) Preferred Qualifications (any of below would be great ): + Microsoft Certified (MCP, MCSA, or equivalent) + SonicWall SNSA/CSSP + Degree or equivalent practical experience You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits. What's on offer: + £32,000 - £35,000 per annum + Hybrid / remote working model + 20 days holiday + public holidays + Contributory pension scheme + Generous mileage allowance for client visits + Supportive and knowledgeable team with opportunities to grow Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
17/04/2025
Full time
We are a growing IT consultancy that provides support services for a range of clients from SMEs to preparatory schools. This is an excellent opportunity for a proactive and customer focussed Senior IT Support Engineer to join our team. If you love variety and want to develop with a supportive team with the flexibility to work from home, this might be the perfect role for you! Immediate Start Available The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London / Hybrid after Onboarding £32,000 - £35,000 Plus 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance and More Culture: A supportive and knowledgeable team with opportunities for growth Company: Proactive and Engaged IT Solutions Your Background / Skills: 2nd/3rd Line Support, Helpdesk Support, Window and macOS Systems, Microsoft 365 Administration, Client Support. About us: Based at our headquarters in Windsor, we provide IT support to businesses across the UK and Europe. From SMEs to healthcare, education, and embassies, we serve a diverse and dynamic portfolio. With over 25 years of experience, we take a local, friendly, and proactive approach to managing IT infrastructure and security. Whether our clients have no in-house IT team or need additional helpdesk support, our experienced team is ready to adapt and assist wherever needed. The Senior IT Support Engineer Opportunity: A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. After a short onboarding period, this will become a primarily remote role, with just one day per week required in the office or onsite. You will support a diverse client base across Berkshire, Hampshire, Surrey, and West London, providing a mix of remote support and project delivery. This role is ideal for someone who enjoys variety, thrives in a flexible environment, and wants to stay hands-on with a wide range of technologies. What your day might look like: + Providing 2nd/3rd line support for Microsoft and Apple environments + Managing and deploying Windows and macOS systems, including via MDM (Intune, ABM, etc.) + Delivering infrastructure and cloud projects across server, desktop, and mobile environments + Maintaining excellent relationships with clients through clear communication and proactive support + Escalating and resolving complex issues with internal teams or vendors as required About you: + 5+ years experience in a client-facing, hands-on IT support role + Friendly, professional, and confident with stakeholders at all levels + Passionate about technology and problem-solving + Full UK driving licence and access to a car + Able and willing to pass an enhanced DBS check + Ideally based in Windsor / East Berkshire or nearby Technical Skills: + Operating Systems: Windows 10, Windows 11, macOS Ventura/Sonoma + Servers: Windows Server 2016 - 2022 + Microsoft 365 Administration (Exchange Online, SharePoint, Teams) + Intune / Mobile Device Management (Apple, Android, Windows) + Active Directory, Group Policy, DNS, DHCP + Hyper-V and/or VMware + Firewalls, VPNs, Routing, NAT, VLANs + RMM tools & remote support platforms + Telephony (VoIP platforms like 3CX, Teams Calling) Desirable skills: + SonicWall configuration and troubleshooting + Clustered Hypervisors (VMware / Hyper-V) + Network switching and topology + Microsoft SQL Server (basic admin) Preferred Qualifications (any of below would be great ): + Microsoft Certified (MCP, MCSA, or equivalent) + SonicWall SNSA/CSSP + Degree or equivalent practical experience You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits. What's on offer: + £32,000 - £35,000 per annum + Hybrid / remote working model + 20 days holiday + public holidays + Contributory pension scheme + Generous mileage allowance for client visits + Supportive and knowledgeable team with opportunities to grow Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Group IT Manager Salary: Up to 55,000 per annum + bonus Location: On-site, full-time, permanent Schedule: Monday to Friday, no weekend work Overview: A growing business group is on the lookout for a hands-on and proactive Group IT Manager to lead the delivery and development of IT systems and infrastructure across multiple sites. This standalone role will be central to driving the Group's technology roadmap, supporting users, and improving overall efficiency through robust systems and smart automation. What you'll be doing: Acting as the go-to person for all things IT - delivering 1st to 3rd line support across hardware, software, networks and business systems Ensuring systems are secure, stable and fit for purpose - with a strong focus on cyber resilience Playing a key role in the upkeep and development of the ERP platform to meet business needs Leading IT-related projects such as hardware/software upgrades, keeping timelines and budgets on track Supporting other teams with automation and digital process improvements Managing IT and telecoms budgets, and overseeing relationships with third-party suppliers Monitoring network performance and implementing improvements where necessary Taking ownership of IT onboarding for new staff and delivering engaging inductions Providing day-to-day desktop support and troubleshooting as issues arise What we're looking for: A broad technical skill set and a hands-on approach - comfortable with everything from strategic planning to helpdesk support Strong communication skills - confident working with stakeholders across the business, including senior management Proven experience supporting ERP systems in a business environment Solid understanding of networking, cybersecurity, and infrastructure best practices Familiarity with Microsoft 365, including SharePoint and Teams Strong analytical and problem-solving abilities Why join? Make a real impact in a varied and autonomous role Be part of a business that values IT as a core enabler of growth Generous benefits including: Annual bonus and profit sharing Additional annual leave Company events Pension scheme Free on-site parking Sick pay Experience required: Minimum 1 year in a generalist IT role 1 year supporting ERP systems
17/04/2025
Full time
Group IT Manager Salary: Up to 55,000 per annum + bonus Location: On-site, full-time, permanent Schedule: Monday to Friday, no weekend work Overview: A growing business group is on the lookout for a hands-on and proactive Group IT Manager to lead the delivery and development of IT systems and infrastructure across multiple sites. This standalone role will be central to driving the Group's technology roadmap, supporting users, and improving overall efficiency through robust systems and smart automation. What you'll be doing: Acting as the go-to person for all things IT - delivering 1st to 3rd line support across hardware, software, networks and business systems Ensuring systems are secure, stable and fit for purpose - with a strong focus on cyber resilience Playing a key role in the upkeep and development of the ERP platform to meet business needs Leading IT-related projects such as hardware/software upgrades, keeping timelines and budgets on track Supporting other teams with automation and digital process improvements Managing IT and telecoms budgets, and overseeing relationships with third-party suppliers Monitoring network performance and implementing improvements where necessary Taking ownership of IT onboarding for new staff and delivering engaging inductions Providing day-to-day desktop support and troubleshooting as issues arise What we're looking for: A broad technical skill set and a hands-on approach - comfortable with everything from strategic planning to helpdesk support Strong communication skills - confident working with stakeholders across the business, including senior management Proven experience supporting ERP systems in a business environment Solid understanding of networking, cybersecurity, and infrastructure best practices Familiarity with Microsoft 365, including SharePoint and Teams Strong analytical and problem-solving abilities Why join? Make a real impact in a varied and autonomous role Be part of a business that values IT as a core enabler of growth Generous benefits including: Annual bonus and profit sharing Additional annual leave Company events Pension scheme Free on-site parking Sick pay Experience required: Minimum 1 year in a generalist IT role 1 year supporting ERP systems
Assistant Network Manager Esher 29k - 34k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
17/04/2025
Full time
Assistant Network Manager Esher 29k - 34k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Free Lunch Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
VIP 2nd Line Support Analyst - 250 to 300 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 300 PD for a 6/12-month project to be based in London (Whitfield Street) 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One stage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered. VIP 2nd Line Support Analyst - 250 to 300 PD - Inside IR 35
17/04/2025
Contractor
VIP 2nd Line Support Analyst - 250 to 300 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 300 PD for a 6/12-month project to be based in London (Whitfield Street) 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One stage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered. VIP 2nd Line Support Analyst - 250 to 300 PD - Inside IR 35
VIP 2nd Line Support Analyst - 250 to 275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 275 PD for a 6/12-month project to be based in Fareham - 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered.
17/04/2025
Contractor
VIP 2nd Line Support Analyst - 250 to 275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 275 PD for a 6/12-month project to be based in Fareham - 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered.
VIP 2nd Line Support Analyst - 250 to 275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 275 PD for a 6/12-month project to be based in Chatham, Kent - 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered.
17/04/2025
Contractor
VIP 2nd Line Support Analyst - 250 to 275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position, resolving face-to-face service requests up to C-Suite/VIP level and a strong understanding of Microsoft suite, AD, ServiceNow and Webex/MS teams. Our client is offering a day rate of 250 to 275 PD for a 6/12-month project to be based in Chatham, Kent - 5 days per week. Key Responsibilities: Facilitate Joiners, Movers, and Leavers, including deployment of equipment, updates to Active Directory, and software installation. Ensure service requests are fulfilled in line with agreed SLAs and that users are communicated to, updating them through the process. Escalation of potential Major Incidents and Risk Events for management visibility and resolution. Participate in Mobile Device Management, ensuring that all new devices are enrolled correctly, the stock of mobile devices is maintained, and defective devices are repaired/replaced swiftly. Participate in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services environment is a must-have Working knowledge of AD, ServiceNow, Webex/MS teams Citrix, and Cloud printing solutions is a must-have. Experience setting up meeting rooms, building laptops, setting up printers, break/fix and hardware is a must have Experience supporting VIP, C-Suite and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
4th Line Infrastructure Support Engineer (Windows/VMware/Citrix) Location: Basingstoke, UK (with occasional travel to London) Salary: 55k - 60k + 10% DV Bonus Clearance: Eligible for DV Clearance About the Opportunity: Join a leading global IT services provider renowned for managing complex and secure systems for high-profile clients. We are seeking a skilled and motivated 4th Line Infrastructure Support Engineer to become a key member of their advanced support function. This is an excellent opportunity to deepen your technical expertise, working alongside dedicated 3rd Line and Engineering teams to resolve complex incidents and ensure the stability of critical infrastructure supporting a significant user community. You will receive specific training on established systems to get you up to speed quickly. Security Clearance: Due to the nature of the end client you will need to be eligible (or currently hold) DV Clearance. The Role: As a 4th Line Infrastructure Support Engineer, you will act as a senior escalation point, tackling complex technical issues primarily within Windows Server, Virtualisation (VMware/Hyper-V), and Citrix environments. You will work closely with engineering teams on underlying problems and provide expert support via the incident management system. Key Responsibilities: Provide expert-level (4th Line) technical support for complex infrastructure incidents. Troubleshoot and resolve issues across Microsoft Windows Server environments (Apply online only , Active Directory, and related core services (DNS, DHCP, PKI). Support and manage virtualisation platforms (VMware vSphere suite, Hyper-V). Administer and troubleshoot Citrix environments (PVS/MCS, StoreFront, App-V). Manage and maintain security components including Firewalls, SMTP Proxies, and security policy enforcement. Utilise PowerShell scripting for automation and administrative tasks. Collaborate effectively with 3rd Line support, Engineering teams, and potentially end-users on complex issues. Contribute to the maintenance and improvement of highly available and resilient systems (Clustering, HA, DFS). Support Microsoft Cloud services (Exchange Online, Storage). Essential Skills & Experience: Strong experience in supporting Microsoft Windows Server (Apply online only . In-depth knowledge of Active Directory, Group Policy, DNS, WINS, and DHCP. Proven experience with virtualisation technologies: VMware (vCenter, ESXi, vMotion) and/or Hyper-V (VMM). Experience supporting Citrix environments (PVS/MCS, StoreFront) and application virtualisation (App-V). Solid understanding of high availability (HA), Clustering, and Storage Spaces (SOFS). Experience with firewall management and network security concepts. Knowledge of PKI services and SMTP relays/proxies. Proficiency in PowerShell scripting. Experience supporting Remote Desktop Services (RDS) / Terminal Services. Familiarity with backup/recovery solutions and disk encryption (e.g., MBAM/BitLocker). Understanding of role-based access control (RBAC) and security delegation. Desirable Skills & Knowledge: Relevant certifications (Microsoft, Citrix, VMware). Exposure to cloud platforms (Azure, AWS, Google Cloud). Experience with blade server infrastructure (e.g., HP BladeSystem). Familiarity with automation tools (e.g., HP SA, Ansible, Puppet) and monitoring tools (e.g., Nagios). Knowledge of security policy enforcement tools (e.g., Symantec DCS). Understanding of container technologies (Docker, Kubernetes, OpenShift). Broader understanding of client/midrange OS, networking, and security principles. Experience with Linux-based applications or infrastructure components. What's On Offer: The chance to work on sophisticated, secure IT infrastructure within a globally recognised company. A collaborative team environment where knowledge sharing is encouraged. Specific training provided on legacy systems. A company committed to diversity, inclusion, and supporting employee well-being. This organisation is a committed Disability Confident employer and offers guaranteed interviews to candidates with disabilities who meet the essential criteria for the role. Please let us know if you require adjustments during the recruitment process. This is a full-time, permanent position based primarily in Basingstoke.
16/04/2025
Full time
4th Line Infrastructure Support Engineer (Windows/VMware/Citrix) Location: Basingstoke, UK (with occasional travel to London) Salary: 55k - 60k + 10% DV Bonus Clearance: Eligible for DV Clearance About the Opportunity: Join a leading global IT services provider renowned for managing complex and secure systems for high-profile clients. We are seeking a skilled and motivated 4th Line Infrastructure Support Engineer to become a key member of their advanced support function. This is an excellent opportunity to deepen your technical expertise, working alongside dedicated 3rd Line and Engineering teams to resolve complex incidents and ensure the stability of critical infrastructure supporting a significant user community. You will receive specific training on established systems to get you up to speed quickly. Security Clearance: Due to the nature of the end client you will need to be eligible (or currently hold) DV Clearance. The Role: As a 4th Line Infrastructure Support Engineer, you will act as a senior escalation point, tackling complex technical issues primarily within Windows Server, Virtualisation (VMware/Hyper-V), and Citrix environments. You will work closely with engineering teams on underlying problems and provide expert support via the incident management system. Key Responsibilities: Provide expert-level (4th Line) technical support for complex infrastructure incidents. Troubleshoot and resolve issues across Microsoft Windows Server environments (Apply online only , Active Directory, and related core services (DNS, DHCP, PKI). Support and manage virtualisation platforms (VMware vSphere suite, Hyper-V). Administer and troubleshoot Citrix environments (PVS/MCS, StoreFront, App-V). Manage and maintain security components including Firewalls, SMTP Proxies, and security policy enforcement. Utilise PowerShell scripting for automation and administrative tasks. Collaborate effectively with 3rd Line support, Engineering teams, and potentially end-users on complex issues. Contribute to the maintenance and improvement of highly available and resilient systems (Clustering, HA, DFS). Support Microsoft Cloud services (Exchange Online, Storage). Essential Skills & Experience: Strong experience in supporting Microsoft Windows Server (Apply online only . In-depth knowledge of Active Directory, Group Policy, DNS, WINS, and DHCP. Proven experience with virtualisation technologies: VMware (vCenter, ESXi, vMotion) and/or Hyper-V (VMM). Experience supporting Citrix environments (PVS/MCS, StoreFront) and application virtualisation (App-V). Solid understanding of high availability (HA), Clustering, and Storage Spaces (SOFS). Experience with firewall management and network security concepts. Knowledge of PKI services and SMTP relays/proxies. Proficiency in PowerShell scripting. Experience supporting Remote Desktop Services (RDS) / Terminal Services. Familiarity with backup/recovery solutions and disk encryption (e.g., MBAM/BitLocker). Understanding of role-based access control (RBAC) and security delegation. Desirable Skills & Knowledge: Relevant certifications (Microsoft, Citrix, VMware). Exposure to cloud platforms (Azure, AWS, Google Cloud). Experience with blade server infrastructure (e.g., HP BladeSystem). Familiarity with automation tools (e.g., HP SA, Ansible, Puppet) and monitoring tools (e.g., Nagios). Knowledge of security policy enforcement tools (e.g., Symantec DCS). Understanding of container technologies (Docker, Kubernetes, OpenShift). Broader understanding of client/midrange OS, networking, and security principles. Experience with Linux-based applications or infrastructure components. What's On Offer: The chance to work on sophisticated, secure IT infrastructure within a globally recognised company. A collaborative team environment where knowledge sharing is encouraged. Specific training provided on legacy systems. A company committed to diversity, inclusion, and supporting employee well-being. This organisation is a committed Disability Confident employer and offers guaranteed interviews to candidates with disabilities who meet the essential criteria for the role. Please let us know if you require adjustments during the recruitment process. This is a full-time, permanent position based primarily in Basingstoke.
Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime example for newcomers in the Service Desk team. This senior role serves as a pivotal point for exploring numerous career avenues, including, but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance, mentorship, and training to junior IT support engineers to enhance their technical skills and promote professional growth; Act as an escalation point for complex technical issues and assist junior colleagues in troubleshooting and resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware problems detected; To take ownership of user problems and be proactive when dealing with user issues; Support users in the use of computer equipment as and when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact between 3rd line and the client. Respond to enquiries from clients and help them resolve any hardware or software problems; Skills & Experience Must have worked in a customer-facing IT support role for 2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire junior colleagues, delegate tasks effectively, and lead by example; Display excellent problem-solving skills and the ability to think critically to resolve technical issues and implement process improvements; Possess project management skills, including planning, execution, and monitoring, to manage IT projects effectively; Have the ability to address and resolve conflicts within the team, ensuring a harmonious and productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification
16/04/2025
Full time
Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime example for newcomers in the Service Desk team. This senior role serves as a pivotal point for exploring numerous career avenues, including, but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance, mentorship, and training to junior IT support engineers to enhance their technical skills and promote professional growth; Act as an escalation point for complex technical issues and assist junior colleagues in troubleshooting and resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware problems detected; To take ownership of user problems and be proactive when dealing with user issues; Support users in the use of computer equipment as and when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact between 3rd line and the client. Respond to enquiries from clients and help them resolve any hardware or software problems; Skills & Experience Must have worked in a customer-facing IT support role for 2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire junior colleagues, delegate tasks effectively, and lead by example; Display excellent problem-solving skills and the ability to think critically to resolve technical issues and implement process improvements; Possess project management skills, including planning, execution, and monitoring, to manage IT projects effectively; Have the ability to address and resolve conflicts within the team, ensuring a harmonious and productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification
Job Title: Senior IT Systems Engineer - Projects & Escalation Salary: 45k - 55k (dependent on skills and qualifications) About the Client My client is a prominent IT solutions provider based in Bristol, specialising in cloud-based services, including Azure and M365. Supporting a diverse client base, they offer cutting-edge IT solutions to SMEs, corporate, and finance organisations. As a company that embraces emerging technologies, they are focused on driving innovation and delivering high-quality services to their clients. Role Overview My client is seeking a Projects focussed 3rd line Engineer to support and maintain their managed IT services, focusing on cloud-based deployments and infrastructure solutions as well as getting involved with pre-sales. The successful candidate will play a senior role within the team, working with technical architects on a variety of complex IT projects and acting as a key point of escalation for more intricate technical issues. Key responsibilities include: Leading cloud system deployments (Azure PaaS, IaaS, SaaS) Overseeing on-premise and cloud server installations Supporting clients during critical IT outages Collaborating with the team to drive new IT requirements and solutions This is a dynamic, varied role requiring a strong technical background in cloud technologies. The Offer Flexible working (3 days in the office / 2 days at home) Continuous professional development opportunities Competitive salary and 24 days holiday (plus bank holidays) A supportive, fast-paced work environment Access to free Microsoft training Key Skills & Experience The ideal candidate will possess: Proven experience in an MSP environment OR Azure Environment Expertise in Azure, Microsoft 365, and Microsoft Server technologies Strong knowledge of AD, DNS, Exchange, and Remote Desktop Services Experience with Hyper-V, vSphere, and backup/DR technologies Strong troubleshooting and problem-solving abilities Excellent communication skills and customer service orientation A proactive, solution-focused approach A valid driver's license and transport access If you're a senior IT professional looking to take the next step in your career and be part of a growing and innovative team, please reach out for more details about this exciting opportunity!
16/04/2025
Full time
Job Title: Senior IT Systems Engineer - Projects & Escalation Salary: 45k - 55k (dependent on skills and qualifications) About the Client My client is a prominent IT solutions provider based in Bristol, specialising in cloud-based services, including Azure and M365. Supporting a diverse client base, they offer cutting-edge IT solutions to SMEs, corporate, and finance organisations. As a company that embraces emerging technologies, they are focused on driving innovation and delivering high-quality services to their clients. Role Overview My client is seeking a Projects focussed 3rd line Engineer to support and maintain their managed IT services, focusing on cloud-based deployments and infrastructure solutions as well as getting involved with pre-sales. The successful candidate will play a senior role within the team, working with technical architects on a variety of complex IT projects and acting as a key point of escalation for more intricate technical issues. Key responsibilities include: Leading cloud system deployments (Azure PaaS, IaaS, SaaS) Overseeing on-premise and cloud server installations Supporting clients during critical IT outages Collaborating with the team to drive new IT requirements and solutions This is a dynamic, varied role requiring a strong technical background in cloud technologies. The Offer Flexible working (3 days in the office / 2 days at home) Continuous professional development opportunities Competitive salary and 24 days holiday (plus bank holidays) A supportive, fast-paced work environment Access to free Microsoft training Key Skills & Experience The ideal candidate will possess: Proven experience in an MSP environment OR Azure Environment Expertise in Azure, Microsoft 365, and Microsoft Server technologies Strong knowledge of AD, DNS, Exchange, and Remote Desktop Services Experience with Hyper-V, vSphere, and backup/DR technologies Strong troubleshooting and problem-solving abilities Excellent communication skills and customer service orientation A proactive, solution-focused approach A valid driver's license and transport access If you're a senior IT professional looking to take the next step in your career and be part of a growing and innovative team, please reach out for more details about this exciting opportunity!
Senior .Net Developer required by our award-winning client in Central London. This hybrid role provides flexibility, requiring 1-2 days per week in the office. The organisation is looking for a highly skilled .NET Developer with strong expertise in .NET/C# to enhance its software development team. The role involves designing, developing, and maintaining a diverse range of products, including sophisticated WPF-based desktop applications and robust backend services. This position presents an opportunity to take a leadership role, mentor junior developers, and uphold high technical standards across the product range. Key Responsibilities Software Development Design and develop rich desktop applications using WPF. Apply modern UI design principles and frameworks like MVVM to ensure code is structured, maintainable, and scalable. Create and manage backend services, APIs, and libraries using .NET/C#. Leadership & Teamwork Conduct design and code reviews to maintain high development standards. Work closely with product managers, designers, and developers to understand requirements and implement new features. Quality Assurance & Best Practices Write high-quality, well-documented code supported by unit and integration tests. Continuously enhance performance, scalability, and security of applications. Champion best practices and modern software development methodologies such as Agile/Scrum. Ideal Background A minimum of 5 years of professional experience in .NET/C# development. Strong background in developing WPF desktop applications with an emphasis on design and usability. Experience in designing and implementing backend services. Knowledge of both .NET Framework and .NET Core. A solid grasp of object-oriented programming, design patterns, and SOLID principles. Advanced expertise in WPF, including XAML, data binding, custom controls, and UI animations. Understanding of UI/UX principles to ensure functionality and aesthetics in applications. Experience working with relational databases such as PostgreSQL. Familiarity with RESTful API design and implementation. Excellent problem-solving skills and keen attention to detail. Strong communication and teamwork abilities. Capability to thrive in a fast-paced, agile environment. The Desirables / Nice To Haves: Experience developing VSTO Word Add-On, knowledge of cloud platforms such as AWS and Azure, understanding of CI/CD pipelines and DevOps methodologies, exposure to additional front-end technologies or modern UI frameworks, background in a product-focused or startup setting. This fantastic role comes with a highly competitive salary is offered based on experience, along with a comprehensive benefits package, including: 25 days annual leave plus bank holidays Pension scheme Private healthcare coverage Flexible working arrangements Enhanced parental leave Workplace nursery scheme Cycle-to-work initiative High-spec equipment and resources This is an excellent opportunity to join an innovative team and contribute to the development of cutting-edge products in a dynamic and collaborative environment.
16/04/2025
Full time
Senior .Net Developer required by our award-winning client in Central London. This hybrid role provides flexibility, requiring 1-2 days per week in the office. The organisation is looking for a highly skilled .NET Developer with strong expertise in .NET/C# to enhance its software development team. The role involves designing, developing, and maintaining a diverse range of products, including sophisticated WPF-based desktop applications and robust backend services. This position presents an opportunity to take a leadership role, mentor junior developers, and uphold high technical standards across the product range. Key Responsibilities Software Development Design and develop rich desktop applications using WPF. Apply modern UI design principles and frameworks like MVVM to ensure code is structured, maintainable, and scalable. Create and manage backend services, APIs, and libraries using .NET/C#. Leadership & Teamwork Conduct design and code reviews to maintain high development standards. Work closely with product managers, designers, and developers to understand requirements and implement new features. Quality Assurance & Best Practices Write high-quality, well-documented code supported by unit and integration tests. Continuously enhance performance, scalability, and security of applications. Champion best practices and modern software development methodologies such as Agile/Scrum. Ideal Background A minimum of 5 years of professional experience in .NET/C# development. Strong background in developing WPF desktop applications with an emphasis on design and usability. Experience in designing and implementing backend services. Knowledge of both .NET Framework and .NET Core. A solid grasp of object-oriented programming, design patterns, and SOLID principles. Advanced expertise in WPF, including XAML, data binding, custom controls, and UI animations. Understanding of UI/UX principles to ensure functionality and aesthetics in applications. Experience working with relational databases such as PostgreSQL. Familiarity with RESTful API design and implementation. Excellent problem-solving skills and keen attention to detail. Strong communication and teamwork abilities. Capability to thrive in a fast-paced, agile environment. The Desirables / Nice To Haves: Experience developing VSTO Word Add-On, knowledge of cloud platforms such as AWS and Azure, understanding of CI/CD pipelines and DevOps methodologies, exposure to additional front-end technologies or modern UI frameworks, background in a product-focused or startup setting. This fantastic role comes with a highly competitive salary is offered based on experience, along with a comprehensive benefits package, including: 25 days annual leave plus bank holidays Pension scheme Private healthcare coverage Flexible working arrangements Enhanced parental leave Workplace nursery scheme Cycle-to-work initiative High-spec equipment and resources This is an excellent opportunity to join an innovative team and contribute to the development of cutting-edge products in a dynamic and collaborative environment.
Senior Infrastructure Engineer London Up to £75,000 per annum VIQU have partnered with an international events company who are seeking a senior infrastructure engineer to aid with the design and implementation of their enterprise infrastructure landscape. They are currently migrating into an Azure infrastructure so previous experience in a similar role is a must, as well as M365 migration experience. Job duties of the Senior Infrastructure Engineer: Design of the enterprise infrastructure landscape. Writing HLD s/LLD s and implementing the designs. Administration of O365 (SharePoint, Security, Defender, Teams, Exchange). Azure Hybrid Cloud administration, contributing to the migration into Azure cloud. Working with separate NOC and SOC teams to ensure security and networks are compliant to standards. Creating and managing policy using Intune. Management of backup systems. Provide third line technical support, for any network, security and infrastructure tickets. Requirements of the Senior Infrastructure Engineer: Experience of implementing and designing Azure cloud infrastructure at a 3rd line level. AWS infrastructure is an added bonus but Azure is essential. Design and implementation experience across M365 solutions. M365 migration experience is a must. Infrastructure design and architecture experience. Experience working with a complex, enterprise infrastructure environment. Implementation of backup solutions and development/testing of disaster recovery plans to ensure business continuity. Experience with Acronis is very advantageous. Scripting and automation experience. Networking knowledge and skills (TCP/IP, DNS, WAN/LAN ect.), ideally with Cisco technologies. End User Computing (Intune, Group Policy, Virtual Desktop ect.). Understanding of ISO27001 compliance and security monitoring tools (defender, purview ect.). Senior Infrastructure Engineer London Up to £75,000 per annum To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
15/04/2025
Full time
Senior Infrastructure Engineer London Up to £75,000 per annum VIQU have partnered with an international events company who are seeking a senior infrastructure engineer to aid with the design and implementation of their enterprise infrastructure landscape. They are currently migrating into an Azure infrastructure so previous experience in a similar role is a must, as well as M365 migration experience. Job duties of the Senior Infrastructure Engineer: Design of the enterprise infrastructure landscape. Writing HLD s/LLD s and implementing the designs. Administration of O365 (SharePoint, Security, Defender, Teams, Exchange). Azure Hybrid Cloud administration, contributing to the migration into Azure cloud. Working with separate NOC and SOC teams to ensure security and networks are compliant to standards. Creating and managing policy using Intune. Management of backup systems. Provide third line technical support, for any network, security and infrastructure tickets. Requirements of the Senior Infrastructure Engineer: Experience of implementing and designing Azure cloud infrastructure at a 3rd line level. AWS infrastructure is an added bonus but Azure is essential. Design and implementation experience across M365 solutions. M365 migration experience is a must. Infrastructure design and architecture experience. Experience working with a complex, enterprise infrastructure environment. Implementation of backup solutions and development/testing of disaster recovery plans to ensure business continuity. Experience with Acronis is very advantageous. Scripting and automation experience. Networking knowledge and skills (TCP/IP, DNS, WAN/LAN ect.), ideally with Cisco technologies. End User Computing (Intune, Group Policy, Virtual Desktop ect.). Understanding of ISO27001 compliance and security monitoring tools (defender, purview ect.). Senior Infrastructure Engineer London Up to £75,000 per annum To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack McManus on (url removed). If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
14/04/2025
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Our client is seeking an IT Support Officer/ 1st Line Support Officer to join them in their Croydon office. General Responsibilities: • Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. • Assist senior and VIP users with NHS clinical applications, Microsoft packages, and other tools. • Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to users. • Create and distribute Standard Operating Procedures (SOPs) to guide users and streamline support. • Keep the knowledge base up to date with relevant information, ensuring it s current and useful. • Provide training and support to staff and managers, helping them stay on top of new systems and processes. • Train and advise junior team members, supporting their development. • Maintain the helpdesk to ensure issues are logged, tracked, and resolved in a timely manner. Experience Desired: • At least 1 year in 1st or 2nd line desktop and phone support, including hardware and basic networks. • A customer-first mindset with the ability to connect with and support users at all levels. • You enjoy troubleshooting and can break down technical issues into clear, manageable steps. • Strong written and verbal communication skills, especially when creating user guides, SOPs, and knowledge base updates. • Ability to maintain the helpdesk and ensure smooth, efficient operation. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
14/04/2025
Full time
Our client is seeking an IT Support Officer/ 1st Line Support Officer to join them in their Croydon office. General Responsibilities: • Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. • Assist senior and VIP users with NHS clinical applications, Microsoft packages, and other tools. • Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to users. • Create and distribute Standard Operating Procedures (SOPs) to guide users and streamline support. • Keep the knowledge base up to date with relevant information, ensuring it s current and useful. • Provide training and support to staff and managers, helping them stay on top of new systems and processes. • Train and advise junior team members, supporting their development. • Maintain the helpdesk to ensure issues are logged, tracked, and resolved in a timely manner. Experience Desired: • At least 1 year in 1st or 2nd line desktop and phone support, including hardware and basic networks. • A customer-first mindset with the ability to connect with and support users at all levels. • You enjoy troubleshooting and can break down technical issues into clear, manageable steps. • Strong written and verbal communication skills, especially when creating user guides, SOPs, and knowledge base updates. • Ability to maintain the helpdesk and ensure smooth, efficient operation. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
End User Technology Analyst - Desktop Support - Trade Floor - Investment Banking Excellent opportunity opens for a confident, enthusiastic and engaging individual with Desktop Engineer/Trade Floor Support experience to join a leading International Bank's team. The successful candidate will be confident and proactive, with an eye for change and growth. In addition to providing day-to-day trade floor, service desk and desktop support, the individual is expected to undertake project work, including: Product evaluations and recommendations Assist in the development of technical standards and operating procedures Provide assistance to Senior Support Analysts Application upgrades and deployments Service Now provisioning You will have the opportunity to support the International Technology management in governance reporting for internal control testing, internal audit and data centre reporting as a regulatory requirement. There will equally be a Project focussed element, where you will get involved in the maintenance and creation of application support documentation and project execution across a range of Front Office and business support application suites. Main Objectives Provide detailed feedback to business managers and leaders Assist with maintaining IT controls, processes and associated reporting. Manage requests for information updates associated to controls and assurance delivery. Active involvement in UK and Group technology resiliency and Disaster Recovery testing and associated planning and reporting. Oversee and support Audit, Risk and Technical control assessment requests. Assistance with regulatory and audit items working with the International Technology Governance Manager Tier 1 customer desktop support and Service Desk operations Hardware support and life cycle management Application installs, moves and changes Application and hardware upgrades and mass deployments Service Desktop project tasks execution Mobility support via BB UEM and WorkSpace One products Support SCCM Patching MS Deployments where and when necessary Updating Audit documentation Monitoring and management of team ITSM/Service Now queues Skills/Knowledge Required Strong Customer/Service focus Team player with self-motivation Well presented professional with good all round communications skills Diligent work ethic to adhere to audit mandated processes Flexible and able to work under pressure Experience in supporting trading floor environments from Service Desk side Knowledge of Windows 10 and Microsoft Office products Strong background in ITSM platforms - eg Service Now, Remedy, Cherwell. Full Blackberry UEM device support Taking on Service Desk projects and ownership whilst liaising with 3rd party vendors and or other Teams within the Bank. Interested? Please Apply! EUC Analyst Desktop Support Engineer Service Desk Trade Floor Support Data Governance Network
23/12/2024
Full time
End User Technology Analyst - Desktop Support - Trade Floor - Investment Banking Excellent opportunity opens for a confident, enthusiastic and engaging individual with Desktop Engineer/Trade Floor Support experience to join a leading International Bank's team. The successful candidate will be confident and proactive, with an eye for change and growth. In addition to providing day-to-day trade floor, service desk and desktop support, the individual is expected to undertake project work, including: Product evaluations and recommendations Assist in the development of technical standards and operating procedures Provide assistance to Senior Support Analysts Application upgrades and deployments Service Now provisioning You will have the opportunity to support the International Technology management in governance reporting for internal control testing, internal audit and data centre reporting as a regulatory requirement. There will equally be a Project focussed element, where you will get involved in the maintenance and creation of application support documentation and project execution across a range of Front Office and business support application suites. Main Objectives Provide detailed feedback to business managers and leaders Assist with maintaining IT controls, processes and associated reporting. Manage requests for information updates associated to controls and assurance delivery. Active involvement in UK and Group technology resiliency and Disaster Recovery testing and associated planning and reporting. Oversee and support Audit, Risk and Technical control assessment requests. Assistance with regulatory and audit items working with the International Technology Governance Manager Tier 1 customer desktop support and Service Desk operations Hardware support and life cycle management Application installs, moves and changes Application and hardware upgrades and mass deployments Service Desktop project tasks execution Mobility support via BB UEM and WorkSpace One products Support SCCM Patching MS Deployments where and when necessary Updating Audit documentation Monitoring and management of team ITSM/Service Now queues Skills/Knowledge Required Strong Customer/Service focus Team player with self-motivation Well presented professional with good all round communications skills Diligent work ethic to adhere to audit mandated processes Flexible and able to work under pressure Experience in supporting trading floor environments from Service Desk side Knowledge of Windows 10 and Microsoft Office products Strong background in ITSM platforms - eg Service Now, Remedy, Cherwell. Full Blackberry UEM device support Taking on Service Desk projects and ownership whilst liaising with 3rd party vendors and or other Teams within the Bank. Interested? Please Apply! EUC Analyst Desktop Support Engineer Service Desk Trade Floor Support Data Governance Network
Full Stack Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience Career Level: Accenture will be recruiting at the following levels: Senior Analyst, Specialist and Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture Technology powers our clients to achieve dedication with outstanding established and new technologies. We are able to extend our technology and business capabilities by working closely with market leaders and innovators to provide our clients with the best specialised skills and tailored solutions. With Accenture Technology you will deliver everything from point solutions for a single business function to large, long term outsourcing services, to sophisticated systems integration installations spanning multiple businesses and functions. We are passionate about aligning IT with business priorities, enabling a digital Accenture and driving down the cost of IT, while working to provide all of our employees with the capabilities to lead a successful business! As a Full Stack Developer you will: Participate in agile development projects. Support ongoing business requirements. Perform system and integration testing with sample and live data. Balance multiple projects at once. Collaborate on projects with minimal direction. Perform root cause analyses and remediation for integration, system reporting and data issues. Development experience for both mobile and desktop. Experience with building microservices. Knowledge of code versioning tools such as Git, Mercurial or SVN. Maintain quality and ensure responsiveness of applications. Collaborate with the rest of the team to craft and launch new features. Maintain code integrity and organization. Experience working with graphic designers and converting designs to visual elements. Understanding and implementation of security and data protection. Show more Show less Qualifications We are looking for experience in the following skills: Web fundamentals like HTML5, JavaScript, and CSS. CSS pre-processors like SASS or LESS. Libraries like jQuery or Backbone.js. Front-end (CSS) frameworks like Foundation or Bootstrap. AJAX. Experience with Front-end testing frameworks like Jest, Chai, Enzyme, Mocha, etc. Experienced with back-end programming languages (e.g. PHP, Python, Ruby, Java, .NET, JavaScript etc) and appropriate frameworks (e.g. Node, Django, Spring). Set yourself apart: Experience using sophisticated JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc. Experience using templating engines such as Handlebars, Moustache, EJS etc. Experience with Linux OS, Microsoft Windows, Android and iOS. API design and development. CRUD. RESTful services and JSON Data Objects. DevOps scripting and CI/CD pipeline and tooling, such as Jenkins or SonarQube. Experience in building real world solutions on AWS, GCP or Azure. Database technologies like MySQL, Oracle, PostgreSQL, and MongoDB. What's in it for you: At Accenture in addition to a driven basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ! Closing Date for Applications 31/08/2023 Any offer of employment is subject to satisfactory BPSS Clearance Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
24/09/2022
Full time
Full Stack Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience Career Level: Accenture will be recruiting at the following levels: Senior Analyst, Specialist and Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture Technology powers our clients to achieve dedication with outstanding established and new technologies. We are able to extend our technology and business capabilities by working closely with market leaders and innovators to provide our clients with the best specialised skills and tailored solutions. With Accenture Technology you will deliver everything from point solutions for a single business function to large, long term outsourcing services, to sophisticated systems integration installations spanning multiple businesses and functions. We are passionate about aligning IT with business priorities, enabling a digital Accenture and driving down the cost of IT, while working to provide all of our employees with the capabilities to lead a successful business! As a Full Stack Developer you will: Participate in agile development projects. Support ongoing business requirements. Perform system and integration testing with sample and live data. Balance multiple projects at once. Collaborate on projects with minimal direction. Perform root cause analyses and remediation for integration, system reporting and data issues. Development experience for both mobile and desktop. Experience with building microservices. Knowledge of code versioning tools such as Git, Mercurial or SVN. Maintain quality and ensure responsiveness of applications. Collaborate with the rest of the team to craft and launch new features. Maintain code integrity and organization. Experience working with graphic designers and converting designs to visual elements. Understanding and implementation of security and data protection. Show more Show less Qualifications We are looking for experience in the following skills: Web fundamentals like HTML5, JavaScript, and CSS. CSS pre-processors like SASS or LESS. Libraries like jQuery or Backbone.js. Front-end (CSS) frameworks like Foundation or Bootstrap. AJAX. Experience with Front-end testing frameworks like Jest, Chai, Enzyme, Mocha, etc. Experienced with back-end programming languages (e.g. PHP, Python, Ruby, Java, .NET, JavaScript etc) and appropriate frameworks (e.g. Node, Django, Spring). Set yourself apart: Experience using sophisticated JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc. Experience using templating engines such as Handlebars, Moustache, EJS etc. Experience with Linux OS, Microsoft Windows, Android and iOS. API design and development. CRUD. RESTful services and JSON Data Objects. DevOps scripting and CI/CD pipeline and tooling, such as Jenkins or SonarQube. Experience in building real world solutions on AWS, GCP or Azure. Database technologies like MySQL, Oracle, PostgreSQL, and MongoDB. What's in it for you: At Accenture in addition to a driven basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ! Closing Date for Applications 31/08/2023 Any offer of employment is subject to satisfactory BPSS Clearance Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
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