Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
12/06/2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-Commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-Commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to 60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (url removed) or call (phone number removed) Join us in taking over the E-Commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
20/01/2025
Full time
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-Commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-Commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to 60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (url removed) or call (phone number removed) Join us in taking over the E-Commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-Commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-Commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to 60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (url removed) or call (phone number removed) Join us in taking over the E-Commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
20/01/2025
Full time
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-Commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-Commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-Commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to 60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (url removed) or call (phone number removed) Join us in taking over the E-Commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Location: London, GB NL Mafra, 2640, PT ES Remote, IT Remote, IE Location: Europe (Bentley's Offices) Work Mode: Hybrid Position Summary: Join the Internal Consulting team and play a pivotal role in driving high-profile strategic projects that offer unparalleled exposure to senior leadership and a comprehensive understanding of Bentley's global priorities. This team not only shapes critical business decisions but also provides exceptional opportunities for career growth, enabling high performers to transition into diverse functional roles. Our mission is to deliver unbiased, evidence-based insights and strategic support to executive leaders and teams across the organization. We focus on developing standardized, scalable methodologies, processes, and dashboards to: Provide actionable recommendations, such as prioritizing product development or optimizing go-to-market strategies. Identify new opportunities for sustainable growth. This is a dynamic, impactful role for those eager to influence Bentley's future while building a versatile skillset. Your Day-to-Day: Work with the Director of Internal Consulting and functional leaders across the business to develop and launch projects and initiatives in line with company's strategic priorities. Lead complex operational and strategic initiatives from inception to completion. Exhibit strong leadership skills, with a highly collaborative yet decisive approach. Be a driven, self-starter; comfortable working in a rapidly changing environment. Translate complex analytics into clear, concise, and actionable communications. Demonstrate a passion for solving ambiguous and complex problems. Utilize robust analytical and problem-solving skills with advanced spreadsheet modelling, SQL, Power BI, or other advanced analytical tools. Hold an advanced degree (preferred). Experience in AEC/infrastructure-related end markets is helpful but not a prerequisite. What You Bring to The Team: 2+ years of experience in top-tier management consulting, investment banking, or a global software company required, with 5-7 years of total professional experience. Up to 10% travel to main Bentley offices to lead or support strategy workshops may be required (approximately once per quarter). Proactively identify opportunities to reach better outcomes, faster. Collaborate with relevant internal teams (e.g., Finance, Market Intelligence and Voice of the Customer) to distill customer, market, and competitor insights critical for Bentley's strategic considerations. Support business review processes, the corporate planning cycle, and other priorities of the Office of the CEO. Partner with cross-functional teams to ensure timely implementation and adoption of strategic initiatives. Lead or actively contribute to strategic projects across all operational domains, from go-to-market, M&A, and product to talent and business functions. About Bentley Systems: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
20/01/2025
Full time
Location: London, GB NL Mafra, 2640, PT ES Remote, IT Remote, IE Location: Europe (Bentley's Offices) Work Mode: Hybrid Position Summary: Join the Internal Consulting team and play a pivotal role in driving high-profile strategic projects that offer unparalleled exposure to senior leadership and a comprehensive understanding of Bentley's global priorities. This team not only shapes critical business decisions but also provides exceptional opportunities for career growth, enabling high performers to transition into diverse functional roles. Our mission is to deliver unbiased, evidence-based insights and strategic support to executive leaders and teams across the organization. We focus on developing standardized, scalable methodologies, processes, and dashboards to: Provide actionable recommendations, such as prioritizing product development or optimizing go-to-market strategies. Identify new opportunities for sustainable growth. This is a dynamic, impactful role for those eager to influence Bentley's future while building a versatile skillset. Your Day-to-Day: Work with the Director of Internal Consulting and functional leaders across the business to develop and launch projects and initiatives in line with company's strategic priorities. Lead complex operational and strategic initiatives from inception to completion. Exhibit strong leadership skills, with a highly collaborative yet decisive approach. Be a driven, self-starter; comfortable working in a rapidly changing environment. Translate complex analytics into clear, concise, and actionable communications. Demonstrate a passion for solving ambiguous and complex problems. Utilize robust analytical and problem-solving skills with advanced spreadsheet modelling, SQL, Power BI, or other advanced analytical tools. Hold an advanced degree (preferred). Experience in AEC/infrastructure-related end markets is helpful but not a prerequisite. What You Bring to The Team: 2+ years of experience in top-tier management consulting, investment banking, or a global software company required, with 5-7 years of total professional experience. Up to 10% travel to main Bentley offices to lead or support strategy workshops may be required (approximately once per quarter). Proactively identify opportunities to reach better outcomes, faster. Collaborate with relevant internal teams (e.g., Finance, Market Intelligence and Voice of the Customer) to distill customer, market, and competitor insights critical for Bentley's strategic considerations. Support business review processes, the corporate planning cycle, and other priorities of the Office of the CEO. Partner with cross-functional teams to ensure timely implementation and adoption of strategic initiatives. Lead or actively contribute to strategic projects across all operational domains, from go-to-market, M&A, and product to talent and business functions. About Bentley Systems: Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries. Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Spectrum IT Recruitment (South) Ltd
Newcastle Upon Tyne, Tyne And Wear
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
20/01/2025
Full time
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Glasgow, Lanarkshire
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
20/01/2025
Full time
We're looking for a dynamic Senior PHP Software Engineer to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE engineers, 1x Snr FE engineer, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need talented senior PHP Software engineers to join our team. Your role will be hands on software engineering ensuring high quality coding standards whilst delivering key projects on-time. Responsibilities: Write clean, quality, reliable PHP code Act as a senior engineer within the team conducting code reviews of other developers code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Ensure key projects are delivered on time Required Skills & Experience: 5+ years of PHP Software engineering & highly skilled in writing good quality PHP code Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £60,000 per annum + highly valuable share options Fully remote working environment (CANDIDATES MUST BE UK BASED) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Bristol, Somerset
We're looking for a dynamic PHP Team lead to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE devs, 1x Snr FE dev, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need a hands on, PHP team lead to head up one of these engineering teams. Your role will be 80% hands on development and 20% technical leadership running sprints for a small team of 5/6 engineers. Responsibilities: Lead the development sprints ensuring your team consistently delivers against objectives on time Be the technical authority for the team making key decisions on architecture and structure of the code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Manage your teams productivity and report on this to the head of engineering Direct line management for a sprint team of 5 people, 3x Developers, 1x Product, 1x QA Conduct code reviews across the team Required Skills & Experience: 7+ years of PHP Software engineering & highly skilled in writing good quality PHP code 1+ year of technical leadership or project leadership managing deadlines and delivering on time Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines Ability to manage key stakeholders both internally and externally with investors A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £75,000 per annum + highly valuable share options Fully remote working environment ( CANDIDATES MUST BE UK BASED ) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
20/01/2025
Full time
We're looking for a dynamic PHP Team lead to lead our rapidly growing development team and drive productivity as we expand our operations internationally. We are one of the fastest growing E-commerce startups in the world reaching profitability in Q4 last year and over 150 million in annual turnover. We're on a mission to conquer the E-commerce market with our sights set on the taking sizeable market share from the biggest names in the industry. Having already hit profitability, strong cash reserves in the bank and further VC backing behind us now is the time to go bigger than ever before. We're aiming to expand our operations to over 100 countries internationally in the next few years with technology at the core of everything we do. We currently have 8 agile sprint teams in our development department each made up on a PHP team lead, 2x Snr BE devs, 1x Snr FE dev, 1x QA, 1x Product manager. We are in the process of adding 6 more teams as part of our expansion. We need a hands on, PHP team lead to head up one of these engineering teams. Your role will be 80% hands on development and 20% technical leadership running sprints for a small team of 5/6 engineers. Responsibilities: Lead the development sprints ensuring your team consistently delivers against objectives on time Be the technical authority for the team making key decisions on architecture and structure of the code Promote good development practices within your sprint team (TDD, Unit Testing, SOLID) Manage your teams productivity and report on this to the head of engineering Direct line management for a sprint team of 5 people, 3x Developers, 1x Product, 1x QA Conduct code reviews across the team Required Skills & Experience: 7+ years of PHP Software engineering & highly skilled in writing good quality PHP code 1+ year of technical leadership or project leadership managing deadlines and delivering on time Experience mentoring and/or managing more junior developers and conducting code reviews Experience within a high paced, growth mindset business Ability to managing the delicate balance of coding standards vs key deadlines Ability to manage key stakeholders both internally and externally with investors A get it done mentality and comfortable working to tight deadlines Passion and drive to grow a business not just work a 9-5 Nice-to-Have: Experience in the E-commerce industry Familiarity with launching services in new markets/countries Why Join Us: Be part of an ambitious and high growth startup with huge potential Have skin in the game with a share scheme that makes every bit of growth the business achieves benefit you directly Up to £75,000 per annum + highly valuable share options Fully remote working environment ( CANDIDATES MUST BE UK BASED ) How to Apply: Please send your resume and a brief cover letter detailing your experience and interest in the role to (see below) or call Join us in taking over the E-commerce industry Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Digital Trust & Security - Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. (e.g., Security & Risk Management, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR . click apply for full job details
20/01/2025
Full time
Digital Trust & Security - Managing Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE The Invent Digital Trust & Security (DT&S) practice focuses on ensuring secure business outcomes for our clients, providing Cybersecurity advisory and transformation consulting in areas such as security strategy, risk management, human risk management, data and identity security, secure intelligent industry, Gen-AI risk, and security operations modernisation. Our security specialists and innovators enable our clients to evaluate cyber risks, redesign Cybersecurity operating models, modernise digital identity capabilities, lead programmes to drive security culture change, and transform security and compliance regimes to make them efficient, effective, sustainable, and resilient. For this role, we are looking for individuals with experience in Cybersecurity to help embed security culture and practices. We continuously recruit across a range of experienced hire grades for our DT&S practice. Depending on experience, you will be comfortable with exploring ambiguity with a business outcome mindset while applying business analysis and enabling skills including communications and stakeholder engagement as a key delivery contributor, a subject matter expert (SME) in the team and/or manager of a workstream of consultants and client staff. We're looking to grow our diverse team at the Managing Consultant level with those who have demonstrated expertise and experience in either one (or both) of the following domains: Generative AI - Enabling the secure design and adoption of Gen AI for business, IT and/or security functions in alignment with the evolving regulatory landscape (e.g. EU AI Act, GDPR, DPA 2018, etc.). Security Architecture - Improving the security posture of the Enterprise and/or applications through the assessment, design or implementation of effective and secure architectural patterns that align with industry standards (e.g. CIS L1/2, NIST, ISO27001, COBIT, etc.). Operational Technology - Ensure the security of critical infrastructure aligns with industry standards and regulatory requirements (e.g. NIST SP 800-82, CAF, DPA 2018, etc.). Operational Resilience- Shaping and/or transforming client operational resilience capabilities in compliance with leading regulatory standards (e.g., DORA, Bank of England, FCA, NIST, etc.). Cybersecurity Operating Model Transformation- Assessing, designing and implementing effective and outcome orientated security operating models. As an experienced consultant in the business you'll help set the direction, grow our business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Engaging in projects for our clients which transform their Cybersecurity, Architecture and Operational Resilience capabilities, and reduce business and technology risk. Providing expertise in the strategic, organisational, and human aspects of Cybersecurity. For example, security strategy definition and high-level operating model design, which are often the first steps in engaging our clients, helping to influence the board and CxO with top-down buy-in and understanding. Providing insight for threat modelling, risk management and security overlay approaches by conducting security maturity assessments. Developing new security strategies to manage emerging risks in Cloud & agile/DevSecOps operating environments. Providing a business understanding of technical domains and tailoring these to help clients maximise value and leverage quick wins on their transformation journey. Engaging with clients in business, IT and/or security to positively influence the board and senior stakeholders to the required outcomes. Collaborating with teams and stakeholders to deliver security strategy, governance, security testing, identity & access management (IAM), security architecture, privacy, and cyber data analytics. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Informal Sales - Ability to achieve a personal sales target of £0.5m (Soft Target). Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE To be successful in this role you would need to have the below mixture of skills and experience: Experience in one or more of Cybersecurity domains. (e.g., Security & Risk Management, Asset Security, Security Engineering, Communications & Network Security, Identity & Access Management, Security Education and Awareness, Security Assessment & Testing, Security Operations, or Software Development Security). Desired Cybersecurity experience is as follows: Working with SOC teams, OT Security, Security Op Model Transformation projects and Cybersecurity Assessments. Familiarity with core Cybersecurity frameworks and industry frameworks (e.g., NIST CSF, ISO27001, CIS Critical Controls), regulations (e.g., NIS2) and financial regulations (e.g., DORA, FCA, Bank of England, etc.). Relevant Cybersecurity qualifications such as CISSP / CISM / CompTIA Security+ preferred. Currently working in an established Consulting firm, and/or in industry but having a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Cross-sector or SME sector experience in core Capgemini sectors. (e.g., Financial Services; Public Sector; Energy, Utilities & Chemicals; Consumer Products Retail Distribution; Manufacturing, Automotive & Life Sciences; Telco, Media & Technology). Bring excellent communication skills and the confidence to influence senior stakeholders to the role. Experience in managing and leading delivery in Cybersecurity projects. SC cleared (or above), or eligible. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR . click apply for full job details
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: The successful candidate will join the infrastructure team at QRT as a Senior Engineer within our Research infrastructure engineering team. This team is responsible for our cutting-edge high-performance trading and research infrastructure and are responsible for development and maintenance across operating system platforms, software development tooling, high-performance computing, high performance networking, and large-scale storage systems. The candidate will work directly with our research and trading teams with a primary focus on high performance storage systems supporting our high-performance computing (HPC) domain. You will already have a strong technical background in building, testing and supporting Linux based, large-scale, high-performance workloads, with likely deep exposure in technologies and vendors such as NFS, S3, CEPH, GPFS, Lustre, ROCE, VAST, WEKA or DDN. You will work directly with our researchers to understand their technology ecosystem which is using the latest AI/ML modelling technologies. You will have had exposure to AI/ML modelling toolsets and translated these requirements into a high performance and scalable storage infrastructure. Your present skillsets: As a senior engineer, you will partner closely with our research and infrastructure engineering teams and work in a highly collaborative manner. You will have 8+ years of experience in storage systems administration and platform engineering. You will have deep knowledge in storage protocols across Posix compliant filesystems, NFS, CIFS, S3 and have deployed at scale using high performance networking architectures using for example kernel bypass, ROCE or Infiniband. You will have deep knowledge of high-performance benchmarking analysis, tuning and optimisation across Linux kernel tuning, network and storage performance. You will have strong knowledge of DevOps tooling including Terraform/Ansible and be able to demonstrate use of CI/CD technologies such as Gitlab and Jenkins. You will stay at the forefront of industry trends and emerging technologies, providing strategic insights to optimize our infrastructure and operations, performing proof of concepts and presenting results where applicable. You will have strong knowledge of Python, Golang or similar programming and scripting languages. You will have strong knowledge of Infrastructure metric visualisation using Splunk, Prometheus and Grafana. You will preferably have expertise with container technologies like Docker and orchestration platforms like Kubernetes. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
20/01/2025
Full time
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT's collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Your future role within QRT: The successful candidate will join the infrastructure team at QRT as a Senior Engineer within our Research infrastructure engineering team. This team is responsible for our cutting-edge high-performance trading and research infrastructure and are responsible for development and maintenance across operating system platforms, software development tooling, high-performance computing, high performance networking, and large-scale storage systems. The candidate will work directly with our research and trading teams with a primary focus on high performance storage systems supporting our high-performance computing (HPC) domain. You will already have a strong technical background in building, testing and supporting Linux based, large-scale, high-performance workloads, with likely deep exposure in technologies and vendors such as NFS, S3, CEPH, GPFS, Lustre, ROCE, VAST, WEKA or DDN. You will work directly with our researchers to understand their technology ecosystem which is using the latest AI/ML modelling technologies. You will have had exposure to AI/ML modelling toolsets and translated these requirements into a high performance and scalable storage infrastructure. Your present skillsets: As a senior engineer, you will partner closely with our research and infrastructure engineering teams and work in a highly collaborative manner. You will have 8+ years of experience in storage systems administration and platform engineering. You will have deep knowledge in storage protocols across Posix compliant filesystems, NFS, CIFS, S3 and have deployed at scale using high performance networking architectures using for example kernel bypass, ROCE or Infiniband. You will have deep knowledge of high-performance benchmarking analysis, tuning and optimisation across Linux kernel tuning, network and storage performance. You will have strong knowledge of DevOps tooling including Terraform/Ansible and be able to demonstrate use of CI/CD technologies such as Gitlab and Jenkins. You will stay at the forefront of industry trends and emerging technologies, providing strategic insights to optimize our infrastructure and operations, performing proof of concepts and presenting results where applicable. You will have strong knowledge of Python, Golang or similar programming and scripting languages. You will have strong knowledge of Infrastructure metric visualisation using Splunk, Prometheus and Grafana. You will preferably have expertise with container technologies like Docker and orchestration platforms like Kubernetes. QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Rarely does an opportunity arise to shape and drive the product strategy for a fast-growing, iconic media brand. Delivering high-quality news to our global audience has never been more critical, and in this role, you will be key in shaping how the FT continues to grow and deliver on its mission. About the FT The Financial Times is one of the world's leading business news and information organisations, recognised globally for its authority, integrity, and accuracy. We have a well-established, growing B2B and B2C subscription business alongside an increasingly diverse set of products, with a global paying audience exceeding 2.8M and growing year on year. At the FT, curiosity thrives, and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Technology teams are integral to this success, driving us forward in an ever-evolving digital landscape. These teams deliver cutting-edge products to over one million digital subscribers daily, enabling our employees to do their jobs and our customers to enjoy highly engaging experiences of journalism. Collaboration with a 'products are partnerships' mindset is central to how we work, enabling alignment across departments and ensuring exceptional journalism. Supported by a diverse and dynamic group of product, tech, delivery, and data specialists, we build world-class tools that continue to drive our growth and success. With a supportive culture, entrepreneurial spirit, and endless opportunities for growth, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. About the Role We are looking for a Chief Product Officer with a proven track record of working alongside technology, data, editorial, and commercial departments. The successful candidate will excel at applying cross-departmental know-how and experience, with a bias for action and delivery. They will have the ability to determine how much product discovery is required and adapt approaches based on context using FT experience departments. Strong stakeholder engagement and management are critical, as is understanding the needs and perspectives of the editor and board members. As the leader of a team of 80+ product managers, UX and design practitioners, customer researchers, and business analysts, you will oversee product management across the Financial Times Ltd portfolio. This includes mobile apps, and FT Specialist products. Additionally, you will manage internal tools/products/capabilities such as our CMS, Editorial tools, Martech, CRM, and the underlying platforms. Your focus will be on ensuring the FT builds the right products and services to accelerate the growth of the Financial Times Group as well as our parent group, Nikkei. You will take mature products forward, build new products to drive growth, and recognise when to retire or close products that no longer align with our strategic objectives. This role reports to the Chief Product and Technology Officer and is part of a senior leadership team responsible for all Product and Technology at the FT, covering everything from laptops and WiFi through to cyber security, data, software and product development. It is a truly global role-you will have team members in London, in the UK, and Sofia in Bulgaria, and work with engineers in Manila in the Philippines. You will also work closely with our colleagues at our parent company, Nikkei. In this role, you will shape the FT's long-term success by ensuring the delivery of impactful products aligned with editorial and commercial business goals and strategies. Main Responsibilities Bring a creative and pragmatic approach to the work. We need to be inventive, adaptive, and pragmatic about how we achieve a big impact with lean teams. This will include resolving conflict, adaptable prioritisation, and recognising how and when decision-making authority may change. Act as a trusted partner to Editorial and Commercial teams, ensuring alignment of the product strategy to the overall editorial and company strategy, and building strong cross-departmental trust to deliver shared objectives and growth for the FT. Lead, develop, and inspire empowered teams of product, design, business analysts, and research professionals to ensure product solutions, throughout their full lifecycle, achieve business outcomes and improve the quality of user experience of the FT. Further embed and refine an operating model premised on a 'products are partnerships' principle, building collaboration and trust across multiple teams and departments, including cross-departmental decision-making to improve transparency and alignment. As an enterprise leader with an understanding of the news industry and whole business, you will bring a long-term perspective to investment decisions and product strategies. Communicate using a range of skills to tailor to audiences, including written/verbal, and the ability to explain technical and domain-specific information to a range of audiences. Continue to build a diverse, inclusive, and collaborative culture that welcomes everyone. This role involves travel-it is critical that our global teams are fully supported. We share travel responsibilities among the senior team to ensure we balance the requirement to spend time with team members and the importance we place on our home lives. You will have Skills and Expertise: Strong commercial acumen, with experience in building a subscription business, with expertise in both B2B and B2C subscription business models being advantageous. Familiarity with digital ads business models is advantageous. Demonstrable knowledge of balancing multi-revenue business models effectively. Advanced influencing and negotiation skills, with proven experience managing budgets and creating compelling business cases. Experience: Experience in digital ads business models is helpful, but vital is demonstrable knowledge of how to ensure a multi-revenue business model is successfully balanced. Proven experience managing niche products with lean, cross-functional teams across editorial, product, tech, and commercial disciplines. Ability to adopt a pragmatic approach to the development of smaller products. Solid understanding of tools required to support newsroom and commercial operations. Extensive experience using data to inform decision-making in high-growth environments. In-depth knowledge of the entire product lifecycle, from insights/analysis to roadmap development, UX/UI design, and delivery. A track record of leading high-performing, empowered teams in fast-paced, global environments. Success working with dispersed product and technology teams. What's in it for You? Our Benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include: Generous annual leave Inclusive parental leave packages Subsidised gym memberships Opportunities to give back to the community Full details of our benefits are available here. We've embraced a hybrid working model that promotes flexibility, including remote work options. We will support specific flexibility requests for all roles where feasible. Accessibility We are a Disability Confident employer and a Valuable 500 signatory. Please let us know if you require any reasonable adjustments or personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email , and a member of our team will be happy to help.
20/01/2025
Full time
Rarely does an opportunity arise to shape and drive the product strategy for a fast-growing, iconic media brand. Delivering high-quality news to our global audience has never been more critical, and in this role, you will be key in shaping how the FT continues to grow and deliver on its mission. About the FT The Financial Times is one of the world's leading business news and information organisations, recognised globally for its authority, integrity, and accuracy. We have a well-established, growing B2B and B2C subscription business alongside an increasingly diverse set of products, with a global paying audience exceeding 2.8M and growing year on year. At the FT, curiosity thrives, and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them. Our Product & Technology teams are integral to this success, driving us forward in an ever-evolving digital landscape. These teams deliver cutting-edge products to over one million digital subscribers daily, enabling our employees to do their jobs and our customers to enjoy highly engaging experiences of journalism. Collaboration with a 'products are partnerships' mindset is central to how we work, enabling alignment across departments and ensuring exceptional journalism. Supported by a diverse and dynamic group of product, tech, delivery, and data specialists, we build world-class tools that continue to drive our growth and success. With a supportive culture, entrepreneurial spirit, and endless opportunities for growth, there are no limits to where your FT career can take you. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. About the Role We are looking for a Chief Product Officer with a proven track record of working alongside technology, data, editorial, and commercial departments. The successful candidate will excel at applying cross-departmental know-how and experience, with a bias for action and delivery. They will have the ability to determine how much product discovery is required and adapt approaches based on context using FT experience departments. Strong stakeholder engagement and management are critical, as is understanding the needs and perspectives of the editor and board members. As the leader of a team of 80+ product managers, UX and design practitioners, customer researchers, and business analysts, you will oversee product management across the Financial Times Ltd portfolio. This includes mobile apps, and FT Specialist products. Additionally, you will manage internal tools/products/capabilities such as our CMS, Editorial tools, Martech, CRM, and the underlying platforms. Your focus will be on ensuring the FT builds the right products and services to accelerate the growth of the Financial Times Group as well as our parent group, Nikkei. You will take mature products forward, build new products to drive growth, and recognise when to retire or close products that no longer align with our strategic objectives. This role reports to the Chief Product and Technology Officer and is part of a senior leadership team responsible for all Product and Technology at the FT, covering everything from laptops and WiFi through to cyber security, data, software and product development. It is a truly global role-you will have team members in London, in the UK, and Sofia in Bulgaria, and work with engineers in Manila in the Philippines. You will also work closely with our colleagues at our parent company, Nikkei. In this role, you will shape the FT's long-term success by ensuring the delivery of impactful products aligned with editorial and commercial business goals and strategies. Main Responsibilities Bring a creative and pragmatic approach to the work. We need to be inventive, adaptive, and pragmatic about how we achieve a big impact with lean teams. This will include resolving conflict, adaptable prioritisation, and recognising how and when decision-making authority may change. Act as a trusted partner to Editorial and Commercial teams, ensuring alignment of the product strategy to the overall editorial and company strategy, and building strong cross-departmental trust to deliver shared objectives and growth for the FT. Lead, develop, and inspire empowered teams of product, design, business analysts, and research professionals to ensure product solutions, throughout their full lifecycle, achieve business outcomes and improve the quality of user experience of the FT. Further embed and refine an operating model premised on a 'products are partnerships' principle, building collaboration and trust across multiple teams and departments, including cross-departmental decision-making to improve transparency and alignment. As an enterprise leader with an understanding of the news industry and whole business, you will bring a long-term perspective to investment decisions and product strategies. Communicate using a range of skills to tailor to audiences, including written/verbal, and the ability to explain technical and domain-specific information to a range of audiences. Continue to build a diverse, inclusive, and collaborative culture that welcomes everyone. This role involves travel-it is critical that our global teams are fully supported. We share travel responsibilities among the senior team to ensure we balance the requirement to spend time with team members and the importance we place on our home lives. You will have Skills and Expertise: Strong commercial acumen, with experience in building a subscription business, with expertise in both B2B and B2C subscription business models being advantageous. Familiarity with digital ads business models is advantageous. Demonstrable knowledge of balancing multi-revenue business models effectively. Advanced influencing and negotiation skills, with proven experience managing budgets and creating compelling business cases. Experience: Experience in digital ads business models is helpful, but vital is demonstrable knowledge of how to ensure a multi-revenue business model is successfully balanced. Proven experience managing niche products with lean, cross-functional teams across editorial, product, tech, and commercial disciplines. Ability to adopt a pragmatic approach to the development of smaller products. Solid understanding of tools required to support newsroom and commercial operations. Extensive experience using data to inform decision-making in high-growth environments. In-depth knowledge of the entire product lifecycle, from insights/analysis to roadmap development, UX/UI design, and delivery. A track record of leading high-performing, empowered teams in fast-paced, global environments. Success working with dispersed product and technology teams. What's in it for You? Our Benefits Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include: Generous annual leave Inclusive parental leave packages Subsidised gym memberships Opportunities to give back to the community Full details of our benefits are available here. We've embraced a hybrid working model that promotes flexibility, including remote work options. We will support specific flexibility requests for all roles where feasible. Accessibility We are a Disability Confident employer and a Valuable 500 signatory. Please let us know if you require any reasonable adjustments or personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email , and a member of our team will be happy to help.
Service Design Architect Job Title: Service Design Architect Department: Pre-Sales Business Area: Network Services Job Level: SFIA Level 3 Location: Wiltshire 2/3days a week on site £600 - £650/day outside IR35 Security Requirement: Candidates must hold SC Clearance. Core Responsibilities: The Service Design Architect plays a crucial role in providing comprehensive service designs to support Sales and Bid teams while facilitating effective handovers to Project and Operations teams within secure government body. This role demands engagement across multiple departments to define service offerings and develop credible, fully costed service architectures aligned with customer requirements. Key Deliverables: • Develop high-quality, price-competitive service solutions ranging from fully managed services to support and maintenance. • Offer presales support to identify and develop innovative service solutions. • Collaborate with Operations and Engineering teams to craft scalable and measurable service architectures for new customer requirements. • Assist Sales, Bid, and Commercial teams in creating relevant, measurable, and achievable SLAs and associated terms. • Act as a liaison between Presales and Operations teams, building a knowledge base of service offerings and performance. • Identify the skills, capabilities, and functional requirements necessary within Operations to ensure service quality. • Facilitate smooth handovers to Projects and Operations teams, ensuring successful service go-live. • Ensure efficient contract mobilization, preventing design rework, misunderstandings, and initial service delivery issues. Primary Responsibilities: • Support the transition team to manage handovers into Projects and Operations. • Stay informed about external service standards to enhance proposal quality. • Assist Sales teams during customer meetings both onsite and at company offices. • Create and present service solution materials. • Complete requests from Sales, Presales, and Bid teams in a timely manner. • Clarify customer requirements to develop cost-effective service solutions. • Seek assistance from internal teams to validate solutions and pricing when required. • Escalate issues appropriately to the Service Design and Mobilization Manager. • Adhere to and complete company processes within established timelines. Qualifications and Skills: Essential: • ITIL Foundation certification. • Proven experience in producing support and service content for bid responses and presales proposals. • Background in sales or presales environments. • Strong understanding of support, maintenance, service operations, and commercial structures. • Service-focused mindset with an appreciation for technical solutions. • Experience collaborating with network vendors such as Cisco, Juniper, or similar. • Excellent verbal and written communication skills, capable of presenting support service solutions in customer-facing contexts. • Strong financial awareness for both customer and business contexts. • Ability to work within bid and project timelines and deadlines. • Experience engaging with suppliers and clients. • Confidence in presenting during meetings. • Strong organizational skills with the ability to manage multiple projects simultaneously. • Ability to perform under pressure and meet tight deadlines. • Proficiency in Microsoft Excel and Word. • Growth mindset and proactive problem-solving approach. Desirable: • Experience in network service design and delivery. • Familiarity with service performance metrics and reporting. • Strong negotiation and stakeholder management skills. Additional Notes: This job description outlines the primary duties and responsibilities of the role at the time of publication. Responsibilities may evolve over time without changing the roles overall scope or level of responsibility. Flexibility and adaptability are expected as part of the roles nature.
20/01/2025
Contractor
Service Design Architect Job Title: Service Design Architect Department: Pre-Sales Business Area: Network Services Job Level: SFIA Level 3 Location: Wiltshire 2/3days a week on site £600 - £650/day outside IR35 Security Requirement: Candidates must hold SC Clearance. Core Responsibilities: The Service Design Architect plays a crucial role in providing comprehensive service designs to support Sales and Bid teams while facilitating effective handovers to Project and Operations teams within secure government body. This role demands engagement across multiple departments to define service offerings and develop credible, fully costed service architectures aligned with customer requirements. Key Deliverables: • Develop high-quality, price-competitive service solutions ranging from fully managed services to support and maintenance. • Offer presales support to identify and develop innovative service solutions. • Collaborate with Operations and Engineering teams to craft scalable and measurable service architectures for new customer requirements. • Assist Sales, Bid, and Commercial teams in creating relevant, measurable, and achievable SLAs and associated terms. • Act as a liaison between Presales and Operations teams, building a knowledge base of service offerings and performance. • Identify the skills, capabilities, and functional requirements necessary within Operations to ensure service quality. • Facilitate smooth handovers to Projects and Operations teams, ensuring successful service go-live. • Ensure efficient contract mobilization, preventing design rework, misunderstandings, and initial service delivery issues. Primary Responsibilities: • Support the transition team to manage handovers into Projects and Operations. • Stay informed about external service standards to enhance proposal quality. • Assist Sales teams during customer meetings both onsite and at company offices. • Create and present service solution materials. • Complete requests from Sales, Presales, and Bid teams in a timely manner. • Clarify customer requirements to develop cost-effective service solutions. • Seek assistance from internal teams to validate solutions and pricing when required. • Escalate issues appropriately to the Service Design and Mobilization Manager. • Adhere to and complete company processes within established timelines. Qualifications and Skills: Essential: • ITIL Foundation certification. • Proven experience in producing support and service content for bid responses and presales proposals. • Background in sales or presales environments. • Strong understanding of support, maintenance, service operations, and commercial structures. • Service-focused mindset with an appreciation for technical solutions. • Experience collaborating with network vendors such as Cisco, Juniper, or similar. • Excellent verbal and written communication skills, capable of presenting support service solutions in customer-facing contexts. • Strong financial awareness for both customer and business contexts. • Ability to work within bid and project timelines and deadlines. • Experience engaging with suppliers and clients. • Confidence in presenting during meetings. • Strong organizational skills with the ability to manage multiple projects simultaneously. • Ability to perform under pressure and meet tight deadlines. • Proficiency in Microsoft Excel and Word. • Growth mindset and proactive problem-solving approach. Desirable: • Experience in network service design and delivery. • Familiarity with service performance metrics and reporting. • Strong negotiation and stakeholder management skills. Additional Notes: This job description outlines the primary duties and responsibilities of the role at the time of publication. Responsibilities may evolve over time without changing the roles overall scope or level of responsibility. Flexibility and adaptability are expected as part of the roles nature.
Connectivity and Network Engineer 50-60,000 per annum + permanent benefits Manchester - Flexible working This position requires you to undergo SC CLEARANCE - so you MUST be eligible. A leading IT Consultancy is looking to recruit a Connectivity and Network Engineer to support a key end client based in Manchester. You will provide expertise to deliver a stable, secure, efficient, and well managed infrastructure over the full lifecycles of each solution, acting as an integral part of the Network Operations Centre. Your role Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Key skills Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) Experience supporting Cisco ACI software-defined networks (multi-site & multi-pod)
20/01/2025
Full time
Connectivity and Network Engineer 50-60,000 per annum + permanent benefits Manchester - Flexible working This position requires you to undergo SC CLEARANCE - so you MUST be eligible. A leading IT Consultancy is looking to recruit a Connectivity and Network Engineer to support a key end client based in Manchester. You will provide expertise to deliver a stable, secure, efficient, and well managed infrastructure over the full lifecycles of each solution, acting as an integral part of the Network Operations Centre. Your role Troubleshoot and configure enterprise networks. Be responsible for Network incident diagnostics/resolution. Network change implementation Undertake Project Tasks, supporting both internal and external Project Managers Continue to strengthen and bolster your existing capabilities through a mix of professional training, certifications, and experiences. Key skills Proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency. Experienced in supporting Firewalls (Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Troubleshooting and fault-finding routing issues (BGP, OSPF & EIGRP) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, EIGRP) Experience supporting Cisco ACI software-defined networks (multi-site & multi-pod)
Are you looking for a role that combines people management and technical tasks? This Platform Infrastructure Manager role is a combination of managerial duties and a hands-on technical role in a hybrid, multi-cloud environment with a mix of project-based work alongside infrastructure support and escalations. This is a crucial role and requires both strong technical and interpersonal skills, as there will be a requirement to manage projects and communication to ensure that key tasks are delivered. Role Summary The Platform Infrastructure Manager is responsible for managing three engineers within the Platform Infrastructure team and a DBA, as well as mentoring the non-lead engineers to assist/fulfil any skill gaps, including team development and ensuring efficient use of resources in the support and maintenance of the global infrastructure. Reporting to the Head of Platform Operations, the role will require leadership of the Platform Infrastructure Team and collaboration with the wider tech function in order to realise secure, available, and performant core infrastructure, as well as providing transfer of knowledge between other tech teams where applicable. Principal Accountabilities Lead the Infrastructure Team and critical infrastructure projects and develop staff. Assist the Head of Platform Operations on platform strategy. Build rapport with other tech teams and work with them to drive improvements, assisting in a structured knowledge transfer, documenting infrastructure and key processes, and seeking to improve and optimise processes through automation. Provide technical support and maintenance for the core global infrastructure and ensure infrastructure observability. Manage tickets and own and resolve escalations. Manage relationships and expectations with stakeholders. Benefits A competitive basic salary + annual company bonus Flexible hybrid working model Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Prior experience in a similar infrastructure management position Experience working with cloud technologies and systems, including Azure, AWS, and authentication (SSO, SAML, Entra Connect, etc.) Solid background in Networking (LAN, WAN, DNS, DHCP, VPN, TCP/IP, and others) Operating systems - Linux (Redhat, Ubuntu), Windows Server (Apply online only , IIS, SQL Server Experience with Active Directory services Understanding and knowledge of Infrastructure as Code (IaC) About Company At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do, and this is what sets us apart. We prioritise relationships over transactions, connecting deeply with our customers through the moments that matter. For over 30 years, we've been changing lives as the UK's leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 independent agents to build successful leisure and corporate travel businesses. With the support of a talented team of 400+ people in our support offices, our Travel Counsellors create exceptional experiences and build lasting personal connections, ensuring customers return time and time again. Our unique approach has earned us numerous accolades, including "Best Place to Work in Travel" at the 2022 TTG Travel Industry Awards, a spot on the Sunday Times Best Places to Work list (Apply online only , and the Queen's Award for Enterprise in Innovation. As we experience exceptional growth, with record revenues exceeding 1bn, we're looking for outstanding individuals to join our expanding head office team and help us continue to thrive.
20/01/2025
Full time
Are you looking for a role that combines people management and technical tasks? This Platform Infrastructure Manager role is a combination of managerial duties and a hands-on technical role in a hybrid, multi-cloud environment with a mix of project-based work alongside infrastructure support and escalations. This is a crucial role and requires both strong technical and interpersonal skills, as there will be a requirement to manage projects and communication to ensure that key tasks are delivered. Role Summary The Platform Infrastructure Manager is responsible for managing three engineers within the Platform Infrastructure team and a DBA, as well as mentoring the non-lead engineers to assist/fulfil any skill gaps, including team development and ensuring efficient use of resources in the support and maintenance of the global infrastructure. Reporting to the Head of Platform Operations, the role will require leadership of the Platform Infrastructure Team and collaboration with the wider tech function in order to realise secure, available, and performant core infrastructure, as well as providing transfer of knowledge between other tech teams where applicable. Principal Accountabilities Lead the Infrastructure Team and critical infrastructure projects and develop staff. Assist the Head of Platform Operations on platform strategy. Build rapport with other tech teams and work with them to drive improvements, assisting in a structured knowledge transfer, documenting infrastructure and key processes, and seeking to improve and optimise processes through automation. Provide technical support and maintenance for the core global infrastructure and ensure infrastructure observability. Manage tickets and own and resolve escalations. Manage relationships and expectations with stakeholders. Benefits A competitive basic salary + annual company bonus Flexible hybrid working model Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Prior experience in a similar infrastructure management position Experience working with cloud technologies and systems, including Azure, AWS, and authentication (SSO, SAML, Entra Connect, etc.) Solid background in Networking (LAN, WAN, DNS, DHCP, VPN, TCP/IP, and others) Operating systems - Linux (Redhat, Ubuntu), Windows Server (Apply online only , IIS, SQL Server Experience with Active Directory services Understanding and knowledge of Infrastructure as Code (IaC) About Company At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do, and this is what sets us apart. We prioritise relationships over transactions, connecting deeply with our customers through the moments that matter. For over 30 years, we've been changing lives as the UK's leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 independent agents to build successful leisure and corporate travel businesses. With the support of a talented team of 400+ people in our support offices, our Travel Counsellors create exceptional experiences and build lasting personal connections, ensuring customers return time and time again. Our unique approach has earned us numerous accolades, including "Best Place to Work in Travel" at the 2022 TTG Travel Industry Awards, a spot on the Sunday Times Best Places to Work list (Apply online only , and the Queen's Award for Enterprise in Innovation. As we experience exceptional growth, with record revenues exceeding 1bn, we're looking for outstanding individuals to join our expanding head office team and help us continue to thrive.
OCU are seeking an experienced SHEQ Advisor to join our team based in Luton. As a SHEQ Advisor you will be responsible for providing expert advice, guidance, and support on health, safety, and environmental (HSE) matters to ensure compliance with regulations and standards and promote a safe and healthy work environment. This role involves conducting risk assessments, implementing HSE programs, and facilitating training and awareness initiatives. Responsibilities Conduct regular risk assessments of work activities, processes, and facilities to identify hazards and assess risks to health, safety, and the environment. Develop and implement control measures to mitigate identified risks and monitor their effectiveness over time. Assist in the development, implementation, and review of HSE policies, procedures, and management systems in accordance with relevant legislation, regulations, and best practices. Monitor compliance with HSE regulations, standards, and company policies, and provide guidance on corrective actions and improvements as needed. Investigate accidents, incidents, near misses, and environmental spills to determine root causes and contributing factors. Prepare and submit incident reports to management and regulatory authorities as required, and recommend corrective actions to prevent recurrence. Develop and deliver HSE training programs and workshops for employees, supervisors, and managers to raise awareness, promote best practices, and ensure compliance with HSE requirements. Facilitate toolbox talks, safety meetings, and other forums to engage employees in HSE discussions and initiatives. Assist in the development and testing of emergency response plans and procedures for various scenarios, including fire, chemical spills, and medical emergencies. Participate in emergency drills and exercises to evaluate response readiness and identify areas for improvement. Collaborate with internal stakeholders (e.g., management, HR, operations) to integrate HSE considerations into business processes, projects, and decision-making. Liaise with external stakeholders, including regulatory agencies, contractors, and community groups, to address HSE concerns and promote a positive safety culture. Skills & Experience NEBOSH General Certificate or equivalent qualification in occupational health and safety. Proven experience as an HSE advisor or specialist, preferably in a similar industry or sector. Sound knowledge of HSE legislation, regulations, codes of practice, and industry standards applicable to the UK. Excellent communication, interpersonal, and presentation skills, with the ability to engage stakeholders at all levels of the organization. Effective problem-solving and decision-making abilities, with a focus on practical solutions and risk-based approaches. Membership of a relevant professional body (e.g., IOSH, IEMA) is desirable. Flexibility to work occasional evenings, weekends, or shifts to accommodate operational needs and emergencies. Commitment to promoting a positive safety culture and driving continuous improvement in HSE performance. Willingness to travel to various work sites or locations as needed. Company Information: Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions. Working directly with many of the country s leading blue-chip power, water, telecoms, and rail clients, we are looking for the very best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, One Company United . We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
20/01/2025
Full time
OCU are seeking an experienced SHEQ Advisor to join our team based in Luton. As a SHEQ Advisor you will be responsible for providing expert advice, guidance, and support on health, safety, and environmental (HSE) matters to ensure compliance with regulations and standards and promote a safe and healthy work environment. This role involves conducting risk assessments, implementing HSE programs, and facilitating training and awareness initiatives. Responsibilities Conduct regular risk assessments of work activities, processes, and facilities to identify hazards and assess risks to health, safety, and the environment. Develop and implement control measures to mitigate identified risks and monitor their effectiveness over time. Assist in the development, implementation, and review of HSE policies, procedures, and management systems in accordance with relevant legislation, regulations, and best practices. Monitor compliance with HSE regulations, standards, and company policies, and provide guidance on corrective actions and improvements as needed. Investigate accidents, incidents, near misses, and environmental spills to determine root causes and contributing factors. Prepare and submit incident reports to management and regulatory authorities as required, and recommend corrective actions to prevent recurrence. Develop and deliver HSE training programs and workshops for employees, supervisors, and managers to raise awareness, promote best practices, and ensure compliance with HSE requirements. Facilitate toolbox talks, safety meetings, and other forums to engage employees in HSE discussions and initiatives. Assist in the development and testing of emergency response plans and procedures for various scenarios, including fire, chemical spills, and medical emergencies. Participate in emergency drills and exercises to evaluate response readiness and identify areas for improvement. Collaborate with internal stakeholders (e.g., management, HR, operations) to integrate HSE considerations into business processes, projects, and decision-making. Liaise with external stakeholders, including regulatory agencies, contractors, and community groups, to address HSE concerns and promote a positive safety culture. Skills & Experience NEBOSH General Certificate or equivalent qualification in occupational health and safety. Proven experience as an HSE advisor or specialist, preferably in a similar industry or sector. Sound knowledge of HSE legislation, regulations, codes of practice, and industry standards applicable to the UK. Excellent communication, interpersonal, and presentation skills, with the ability to engage stakeholders at all levels of the organization. Effective problem-solving and decision-making abilities, with a focus on practical solutions and risk-based approaches. Membership of a relevant professional body (e.g., IOSH, IEMA) is desirable. Flexibility to work occasional evenings, weekends, or shifts to accommodate operational needs and emergencies. Commitment to promoting a positive safety culture and driving continuous improvement in HSE performance. Willingness to travel to various work sites or locations as needed. Company Information: Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions. Working directly with many of the country s leading blue-chip power, water, telecoms, and rail clients, we are looking for the very best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU, One Company United . We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
Contract Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. You'll be working in a part of telent that is dedicated to maintaining the UK wide traffic network .The successful candidate will be reporting into the Regional Manager and will be responsible for service delivery, contract performance and financial delivery. Our Contract Manager plays a crucial role in managing day to day operations and keeping UK roads well maintained and working efficiently. This is an onsite role, based at our depot in Micklefield. What you'll do: Manages various Traffic Signal contracts in accordance with the agreed SLAs and Contractual Terms & Conditions Own the profit & loss account for the allocated contracts including monthly presentation of financial performance Manage day to day operations ensuring delivery is achieved, safely, on time and within budget for the contractual requirements Developing and improvement process and delivery to exceed expectations for both Telent and client Ensuring compliance with telent, statutory and process, procedures and legislative requirements. Managing and leading the team to ensure all employees are skilled, developed, motivated and compliant with contract delivery requirements and telent values and behaviours Monitor and Deliver Contractual SLAs. Who you are: You will have experience in a similar role, ideally gained within the Transport industry working on Traffic projects, as well as the ability to manage a team of field based Engineers. Key Requirements: Experience of managing a team Client facing experience Good communication and IT skills Financial awareness / experience CDM awareness IOSH managing safely. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
20/01/2025
Full time
Contract Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. You'll be working in a part of telent that is dedicated to maintaining the UK wide traffic network .The successful candidate will be reporting into the Regional Manager and will be responsible for service delivery, contract performance and financial delivery. Our Contract Manager plays a crucial role in managing day to day operations and keeping UK roads well maintained and working efficiently. This is an onsite role, based at our depot in Micklefield. What you'll do: Manages various Traffic Signal contracts in accordance with the agreed SLAs and Contractual Terms & Conditions Own the profit & loss account for the allocated contracts including monthly presentation of financial performance Manage day to day operations ensuring delivery is achieved, safely, on time and within budget for the contractual requirements Developing and improvement process and delivery to exceed expectations for both Telent and client Ensuring compliance with telent, statutory and process, procedures and legislative requirements. Managing and leading the team to ensure all employees are skilled, developed, motivated and compliant with contract delivery requirements and telent values and behaviours Monitor and Deliver Contractual SLAs. Who you are: You will have experience in a similar role, ideally gained within the Transport industry working on Traffic projects, as well as the ability to manage a team of field based Engineers. Key Requirements: Experience of managing a team Client facing experience Good communication and IT skills Financial awareness / experience CDM awareness IOSH managing safely. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Here at and Jet2holdidays , we're seeking an experienced Security Architect to protect critical business operations, safeguard sensitive data, and ensure secure system designs. You'll lead on technical security assurance, support incident management, mentor junior staff, and deputise for the Head of Cyber Security. This plays a key role in driving secure and resilient business outcomes. As our Security Architect , you'll have access to a wide range of benefits including: Manager bonus Hybrid working (we're in the office 2 days per week) Colleague discounts on and Jet2holidays flights At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Security Architecture Provide and maintain security architecture principles, standards, libraries, baseline configurations, policies and other artifacts for general and specific IT systems. Provide technical security assurance to internal IT system change governance boards. Validate IT infrastructure, applications and data reference architectures for security best practice and recommend changes to enhance security and reduce risk. Monitor, evaluate and continuously improve the security architecture capability. Capability Development Manage demand, tasks, workloads and output of the security architect capability. Provide data and metrics to measure security architecture effectiveness and impact. Support capability development, professional development and succession planning. What you'll have: Experience and Education Experience of cyber security engineering, design and governance. Industry IT and architecture qualifications, including CCNA, TOGAF, Azure, AWS, GCP etc. Architectural knowledge of applications, databases, operating systems, hypervisors, IP networks, storage area networks, containers/Kubernetes, Active Directory, endpoints, public cloud, development, APIs etc. Knowledge of frameworks including NIST, CIS, OWASP, PCI DSS, SWIFT, GDPR, NIS2 and CAA CAF. Skills and Behaviours Able to provide a 'path to yes', using data for transparent risk management decisions. Able and willing to develop own skills in IT, architecture, security, business acumen or leadership. Able to stay current with latest regulatory, IT, architecture and security developments. Is a change agent, able to leverage tooling, able to work in new efficient ways and continuously improve. Able to work in a fast-paced complex environment, working to deadlines while under pressure. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
20/01/2025
Full time
Here at and Jet2holdidays , we're seeking an experienced Security Architect to protect critical business operations, safeguard sensitive data, and ensure secure system designs. You'll lead on technical security assurance, support incident management, mentor junior staff, and deputise for the Head of Cyber Security. This plays a key role in driving secure and resilient business outcomes. As our Security Architect , you'll have access to a wide range of benefits including: Manager bonus Hybrid working (we're in the office 2 days per week) Colleague discounts on and Jet2holidays flights At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. What you'll be doing: Security Architecture Provide and maintain security architecture principles, standards, libraries, baseline configurations, policies and other artifacts for general and specific IT systems. Provide technical security assurance to internal IT system change governance boards. Validate IT infrastructure, applications and data reference architectures for security best practice and recommend changes to enhance security and reduce risk. Monitor, evaluate and continuously improve the security architecture capability. Capability Development Manage demand, tasks, workloads and output of the security architect capability. Provide data and metrics to measure security architecture effectiveness and impact. Support capability development, professional development and succession planning. What you'll have: Experience and Education Experience of cyber security engineering, design and governance. Industry IT and architecture qualifications, including CCNA, TOGAF, Azure, AWS, GCP etc. Architectural knowledge of applications, databases, operating systems, hypervisors, IP networks, storage area networks, containers/Kubernetes, Active Directory, endpoints, public cloud, development, APIs etc. Knowledge of frameworks including NIST, CIS, OWASP, PCI DSS, SWIFT, GDPR, NIS2 and CAA CAF. Skills and Behaviours Able to provide a 'path to yes', using data for transparent risk management decisions. Able and willing to develop own skills in IT, architecture, security, business acumen or leadership. Able to stay current with latest regulatory, IT, architecture and security developments. Is a change agent, able to leverage tooling, able to work in new efficient ways and continuously improve. Able to work in a fast-paced complex environment, working to deadlines while under pressure. Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays , your potential has no limits. Apply today and let your career take flight!
Please note this role is permanently based in our Glasgow Office SThree are pleased to announce we're recruiting for a talented IT Service Delivery Manager to join our team on a permanent basis. The primary purpose of the Service Delivery Manager is to oversee and coordinate a team of engineers ensuring that all IT service tasks are completed efficiently and within agreed Service Level Agreements (SLAs). This role is pivotal in aligning IT services with the evolving needs and requirements of the business, driving operational excellence, and ensuring high-quality support. The IT Service Delivery Manager will be responsible for fostering a collaborative and responsive team environment and continuously monitoring performance. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets. What are the day-to-day tasks? Oversee the Service Delivery engineers who support and monitor the existing production environment, ensuring operational excellence. Recruit, develop, and mentor team members to deliver high-value services, while planning for future succession. Empower the team to continuously review and refine procedures and processes Act as the senior escalation point for IT service delivery issues, requests, concerns, and problems. Collaborate with internal resolver teams to ensure service delivery engineers possess the knowledge necessary to aim for first-time fixes. Define and own key job responsibilities and team targets for employees, integrating these into the performance review process Provide visibility into the management of team tasks and scheduled procedures for managing production services. Work closely with the Head of Service to effectively deliver support services Be available outside of normal business hours as an escalation contact for production and support issues that the team cannot address. Collaborate with regional service delivery managers to identify trends and patterns in problem management Build and maintain strong stakeholder relationships to ensure customer excellence. Collaborate with the Problem and Incident Manager to identify trends in service requests and incidents. Ensure efficient and timely responses to customer inquiries, swiftly identifying customer needs, logging, and managing service incidents to timely resolutions. Establish and monitor Service Delivery performance through metrics, stakeholder engagement, and transactional feedback. Coordinate with wider operational functions to ensure resources are allocated appropriately Oversee the full lifecycle management of the Service Delivery operational team. What else are we looking for? Knowledge & Experience: At least 10 year's proven experience in a corporate technology environment. Extensive experience managing operational teams providing global operations support and production monitoring services. Experience with ServiceNow is essential for managing service requests, incidents, and changes effectively. Demonstrated positive judgement, negotiation skills, and the ability to influence stakeholders at all levels. Proven leadership experience A passion for ensuring all SThree users have a positive experience with the global service delivery function. Strong analytical and reporting skills to drive data-driven decision-making and optimise service delivery. A proven commitment to quality practices and a focus on the customer, with an emphasis on delivering a service-focused IT environment. A good listener with the capability to be assertive when necessary. Demonstrates strong conflict-resolution skills. Qualifications: Degree qualified in a Technology/Technology discipline (preferred) ITIL foundation. Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
20/01/2025
Full time
Please note this role is permanently based in our Glasgow Office SThree are pleased to announce we're recruiting for a talented IT Service Delivery Manager to join our team on a permanent basis. The primary purpose of the Service Delivery Manager is to oversee and coordinate a team of engineers ensuring that all IT service tasks are completed efficiently and within agreed Service Level Agreements (SLAs). This role is pivotal in aligning IT services with the evolving needs and requirements of the business, driving operational excellence, and ensuring high-quality support. The IT Service Delivery Manager will be responsible for fostering a collaborative and responsive team environment and continuously monitoring performance. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets. What are the day-to-day tasks? Oversee the Service Delivery engineers who support and monitor the existing production environment, ensuring operational excellence. Recruit, develop, and mentor team members to deliver high-value services, while planning for future succession. Empower the team to continuously review and refine procedures and processes Act as the senior escalation point for IT service delivery issues, requests, concerns, and problems. Collaborate with internal resolver teams to ensure service delivery engineers possess the knowledge necessary to aim for first-time fixes. Define and own key job responsibilities and team targets for employees, integrating these into the performance review process Provide visibility into the management of team tasks and scheduled procedures for managing production services. Work closely with the Head of Service to effectively deliver support services Be available outside of normal business hours as an escalation contact for production and support issues that the team cannot address. Collaborate with regional service delivery managers to identify trends and patterns in problem management Build and maintain strong stakeholder relationships to ensure customer excellence. Collaborate with the Problem and Incident Manager to identify trends in service requests and incidents. Ensure efficient and timely responses to customer inquiries, swiftly identifying customer needs, logging, and managing service incidents to timely resolutions. Establish and monitor Service Delivery performance through metrics, stakeholder engagement, and transactional feedback. Coordinate with wider operational functions to ensure resources are allocated appropriately Oversee the full lifecycle management of the Service Delivery operational team. What else are we looking for? Knowledge & Experience: At least 10 year's proven experience in a corporate technology environment. Extensive experience managing operational teams providing global operations support and production monitoring services. Experience with ServiceNow is essential for managing service requests, incidents, and changes effectively. Demonstrated positive judgement, negotiation skills, and the ability to influence stakeholders at all levels. Proven leadership experience A passion for ensuring all SThree users have a positive experience with the global service delivery function. Strong analytical and reporting skills to drive data-driven decision-making and optimise service delivery. A proven commitment to quality practices and a focus on the customer, with an emphasis on delivering a service-focused IT environment. A good listener with the capability to be assertive when necessary. Demonstrates strong conflict-resolution skills. Qualifications: Degree qualified in a Technology/Technology discipline (preferred) ITIL foundation. Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Job Title: Technical Affiliate Marketing Executive Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Reporting into the Senior Manager, Affiliates, you'll be owning the operational and technical relationships with our large affiliate networks. You'll be supporting both internal teams (commercial, finance, D&I and Product) as well as partner facing discussions on all topics relating to affiliate networks. You'll be working closely with commercial and partners to ensure our integrations support both current and future business requirements. You'll be proactively reviewing our tracking with our affiliate networks and key partners to improve the accuracy of our tracking, sharpen visibility on business performance and enable improvements to our financial operations process. Primary Responsibilities: Own the operational and technical relationship with both affiliate networks and our direct partnerships. Developing collaborative relationships with our key affiliate networks to ensure the business understands both changes in the industry and also relating to their technical capabilities. Internally you'll be seen as the subject matter expert relating to affiliate network tracking and attribution. Combining 3rd party insight (i.e. Moonpull) with internal data (i.e. engagement, conversion rate, etc) you'll work closely with the affiliate commercial team to proactively identify issues with tracking or potential lost attribution (i.e. cookie issues, App tracking, missing code attribution). Leading affiliate network integration / audit initiatives, identifying areas of potential lost revenue, developing plans to address and driving improvements of the business's (and our partner's) tracking integrity. Assisting the commercial teams / partners with their technical queries, troubleshooting their issues, and guiding them through how to best leverage their chosen network in the integration. Providing partner feedback to product and engineering teams to shape future products. Establishing regular check-ins with key affiliate networks to discuss integration development and new features that can be utilized to better our offerings to partners and members. Supporting internal teams to increase their own knowledge of how affiliate tracking works more widely across the business. Qualifications: Significant experience in working directly with affiliate network technology from a technical and operation perspective. Ideally you've worked within a major affiliate network, although we would also consider relevant experience from an advertiser, publisher or agency side. Understand the different approaches partners / networks take to tracking and attribution (including App specific considerations). As well as understand what motivates brands to take each approach. You'll have partner facing experience and be able to demonstrate a consultative approach to identify issues and opportunities. Working collaboratively to find win/win solutions. You'll be able to demonstrate an analytics mindset, with experience of looking at complex data and being able to identify trends or abnormalities to inform your approach. Working knowledge of HTML, CSS. You have experience supporting partners with how to integrate and leverage API's. Proven experience in handling multiple projects simultaneously and prioritizing based on business and partner demand. Candidates with the relevant experience or job titles of: Network Operations Executive, Network Operations, Affiliate Network Operations Exec, Technical Support - Affiliate Network, Affiliate Marketing Executive, and Affiliate & Partnership Executive may also be considered for this role.
20/01/2025
Full time
Job Title: Technical Affiliate Marketing Executive Location: Remote, UK Salary: Competitive Job Type : Full Time, Permanent About The Role: Reporting into the Senior Manager, Affiliates, you'll be owning the operational and technical relationships with our large affiliate networks. You'll be supporting both internal teams (commercial, finance, D&I and Product) as well as partner facing discussions on all topics relating to affiliate networks. You'll be working closely with commercial and partners to ensure our integrations support both current and future business requirements. You'll be proactively reviewing our tracking with our affiliate networks and key partners to improve the accuracy of our tracking, sharpen visibility on business performance and enable improvements to our financial operations process. Primary Responsibilities: Own the operational and technical relationship with both affiliate networks and our direct partnerships. Developing collaborative relationships with our key affiliate networks to ensure the business understands both changes in the industry and also relating to their technical capabilities. Internally you'll be seen as the subject matter expert relating to affiliate network tracking and attribution. Combining 3rd party insight (i.e. Moonpull) with internal data (i.e. engagement, conversion rate, etc) you'll work closely with the affiliate commercial team to proactively identify issues with tracking or potential lost attribution (i.e. cookie issues, App tracking, missing code attribution). Leading affiliate network integration / audit initiatives, identifying areas of potential lost revenue, developing plans to address and driving improvements of the business's (and our partner's) tracking integrity. Assisting the commercial teams / partners with their technical queries, troubleshooting their issues, and guiding them through how to best leverage their chosen network in the integration. Providing partner feedback to product and engineering teams to shape future products. Establishing regular check-ins with key affiliate networks to discuss integration development and new features that can be utilized to better our offerings to partners and members. Supporting internal teams to increase their own knowledge of how affiliate tracking works more widely across the business. Qualifications: Significant experience in working directly with affiliate network technology from a technical and operation perspective. Ideally you've worked within a major affiliate network, although we would also consider relevant experience from an advertiser, publisher or agency side. Understand the different approaches partners / networks take to tracking and attribution (including App specific considerations). As well as understand what motivates brands to take each approach. You'll have partner facing experience and be able to demonstrate a consultative approach to identify issues and opportunities. Working collaboratively to find win/win solutions. You'll be able to demonstrate an analytics mindset, with experience of looking at complex data and being able to identify trends or abnormalities to inform your approach. Working knowledge of HTML, CSS. You have experience supporting partners with how to integrate and leverage API's. Proven experience in handling multiple projects simultaneously and prioritizing based on business and partner demand. Candidates with the relevant experience or job titles of: Network Operations Executive, Network Operations, Affiliate Network Operations Exec, Technical Support - Affiliate Network, Affiliate Marketing Executive, and Affiliate & Partnership Executive may also be considered for this role.
IT Delivery Manager 12 month contract based in the South West. Commutable from Bristol / Exeter. Hybrid 2 / 3 days on site initially. This is a newly created role for a skilled Delivery / Project / Agile / IT operations professional to join a large organisation to improve overall operational processes and improve delivery across the board. Duties will include but not be limited to the following: Driving continuous improvement - Improving delivery across a number of tech areas and projects including Software Engineering / 3rd line support etc Act as the primary point of contact for delivery teams, projects, and programmes in relation to central support functions, ensuring smooth communication and resolution of issues. Proactively assess and define the needs of the teams, ensuring they are supported and resourced effectively to meet their goals Oversee and assist with workflow improvements for central operations teams, ensuring smooth execution and timely delivery of tasks. Liaising with key stakeholders, project and Programme Managers and Delivery Leads across a number of tech areas removing barriers and improving processes and overall delivery Planning both at strategic and tactical levels ensuring key milestones are met on time. Drive implementation, development, and continuous improvement of Agile methodologies to enhance the software delivery process across multiple teams. Ensure both technical and operational robustness. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
20/01/2025
Contractor
IT Delivery Manager 12 month contract based in the South West. Commutable from Bristol / Exeter. Hybrid 2 / 3 days on site initially. This is a newly created role for a skilled Delivery / Project / Agile / IT operations professional to join a large organisation to improve overall operational processes and improve delivery across the board. Duties will include but not be limited to the following: Driving continuous improvement - Improving delivery across a number of tech areas and projects including Software Engineering / 3rd line support etc Act as the primary point of contact for delivery teams, projects, and programmes in relation to central support functions, ensuring smooth communication and resolution of issues. Proactively assess and define the needs of the teams, ensuring they are supported and resourced effectively to meet their goals Oversee and assist with workflow improvements for central operations teams, ensuring smooth execution and timely delivery of tasks. Liaising with key stakeholders, project and Programme Managers and Delivery Leads across a number of tech areas removing barriers and improving processes and overall delivery Planning both at strategic and tactical levels ensuring key milestones are met on time. Drive implementation, development, and continuous improvement of Agile methodologies to enhance the software delivery process across multiple teams. Ensure both technical and operational robustness. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Graduate Client Product Success Manager Are you a recent graduate with a passion for technology and a drive for client satisfaction? We have an amazing opportunity for you! Our client, a leading software house and pioneer in artificial intelligence, is seeking a Graduate Client Product Success Manager to join their exceptional team. With their cutting-edge technology, they are revolutionising household organisations across the UK and beyond. In this role, you will collaborate with support and operations teams, ensuring a smooth onboarding process for clients. You will have the opportunity to travel both nationally and overseas, tailoring solutions to meet clients' needs. With a strong focus on client satisfaction, you will enjoy solving challenges and building rapport. To be successful in this role, you will need a 2.1 or higher in physics, natural sciences, biology, chemistry, history, or a related field from a leading university. Strong A-level grades are desired, as well as excellent written and verbal communication skills. While experience in a technology or software company is a plus, it is not essential. Our client's entrepreneurial management team, along with their team of brilliant academics and engineers, will provide a supportive and dynamic environment. With a hybrid working model, you will have the flexibility to thrive in a fast-paced, ever-changing organisation. If you're eager to start your career with a top AI company and make a real impact, don't miss out on this exciting opportunity. Apply now by clicking the link below. Please note that Adecco is operating as an Employment Agency. We are an equal opportunities employer, and your application will be handled with the utmost confidentiality. Rest assured, we will always reach out to you before sharing your CV with any potential employer.
20/01/2025
Full time
Graduate Client Product Success Manager Are you a recent graduate with a passion for technology and a drive for client satisfaction? We have an amazing opportunity for you! Our client, a leading software house and pioneer in artificial intelligence, is seeking a Graduate Client Product Success Manager to join their exceptional team. With their cutting-edge technology, they are revolutionising household organisations across the UK and beyond. In this role, you will collaborate with support and operations teams, ensuring a smooth onboarding process for clients. You will have the opportunity to travel both nationally and overseas, tailoring solutions to meet clients' needs. With a strong focus on client satisfaction, you will enjoy solving challenges and building rapport. To be successful in this role, you will need a 2.1 or higher in physics, natural sciences, biology, chemistry, history, or a related field from a leading university. Strong A-level grades are desired, as well as excellent written and verbal communication skills. While experience in a technology or software company is a plus, it is not essential. Our client's entrepreneurial management team, along with their team of brilliant academics and engineers, will provide a supportive and dynamic environment. With a hybrid working model, you will have the flexibility to thrive in a fast-paced, ever-changing organisation. If you're eager to start your career with a top AI company and make a real impact, don't miss out on this exciting opportunity. Apply now by clicking the link below. Please note that Adecco is operating as an Employment Agency. We are an equal opportunities employer, and your application will be handled with the utmost confidentiality. Rest assured, we will always reach out to you before sharing your CV with any potential employer.