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Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.   Job Title:  Senior Information Security Analyst (12 month FTC) Location:  Liverpool City Centre, Hybrid working available Working Hours:  Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM Salary:  £50,000 - £60,000 pa (DOE).   What you will be doing: Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion. Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards. Lead third party risk management processes. Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations. Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities. Lead on security architecture reviews for new systems and services. Evaluate technical security controls and recommending improvements. Support the implementation of security tools and technologies. Provide oversight of the security incident management process. Provide security metrics for interested parties at all levels. Lead the security awareness programme to promote a culture of security within all levels of the Group. Provide support for internal and external security audits. Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required. Provide subject matter expertise liaising across all business functions.   What we look for: Minimum 5 years' experience in information security roles. Strong leadership and mentorship abilities with a strategic mindset. Experience with risk assessment methodologies. Excellent analytical and problem-solving skills with attention to detail. Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders. Ability to manage risk and compliance projects and drive security initiatives. Knowledge of information security frameworks such as ISO 27001 or NIST. Knowledge of vulnerability management processes.   About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.  Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:  Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.  Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner  Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.   Reward, Recognition and Culture :  Long Service Award paid on 5,10- and 15-years’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!    All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

3rd Line ICT Support Engineer Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476). Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire. Agile working arrangements can be discussed with the successful candidate. Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service. As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate. Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments. You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.  You will be able to demonstrate: Excellent ICT Problem solving in a mission critical environment. A strong understanding of networking technologies, including switches & firewalls. A strong understanding of Microsoft Windows operating system technologies. A strong understanding of virtualised server and desktop provision. A strong understanding of cloud-based infrastructure. An excellent all-round ICT support understanding and working as part of a busy technical team. Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence? There will be a requirement for some travel for which a pool car will be provided. The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required.  The postholder will also be required to provide rota cover on the Recall to Duty Scheme. In return we offer; Flexible working hours. Family friendly policies. Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost). Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. We are committed to equality and fairness at work.  Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.   To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931   The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.   For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk. If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.    

  Football Radar For over a decade, Football Radar has excelled in developing statistical models and analytical frameworks for football. Our expertise extends to providing advisory services to football clubs and offering leading-edge betting advice that has consistently delivered outstanding returns for our clients. We define ourselves as a unique blend of start-up dynamism and established business security, combining the flexibility of the former with the stability of the latter.  About the Role At Football Radar, we analyse and predict football matches. In the role of a Software Engineer, you will be responsible for helping build and maintain the software that makes that possible - everything from modern web applications to statistical models, real time data platforms to cloud infrastructure. This role is based at our London office, at 1 Craven Hill, London, W2 3EN. You will have flexibility to work from home one day a week. Please note we are not considering remote candidates at the moment.  Role Requirements We are looking for engineers with at least 2 years of experience in Scala. Given that the majority of our backend codebase is written in Scala, the ideal candidate will play a pivotal role in shaping the future of our backend infrastructure. We are first and foremost a football company, and to have a big impact here, it will help if you have domain expertise – you will probably be a big football fan, and ideally someone who is comfortable with the mathematical and statistical approaches we are applying to the game. If you have any experience with sports betting or football analytics that is a bonus.  We’d love to hear from you if this sounds like you: Well-versed in working with distributed systems in the cloud (our software runs in AWS, deployed via Docker and Kubernetes) Willing to work across our tech stack: Scala, Python, C++, Typescript and PHP. Experience with relational and document based databases. Familiar with different testing methodologies. Enjoys technical leadership and guiding product development, shaping the vision and implementation of backend platforms effectively. Thrives on responsibility and ownership. Pragmatic mindset. Excellent communication, time management and organisational skills. Benefits We have a range of benefits available at Football Radar and continue to review these to ensure our colleagues are gaining everything they can from them. Half yearly bonus opportunities based on company performance 33 days holiday (Including bank holidays) Competitive contribution matched pensions Health and well-being benefits: Private Medical Insurance (including excess coverage) Health Cash Plan via Bupa Subsidised gym membership Daily subsidised office meals Learning and development budgets to invest in your personal growth Company and team led engagement activities throughout the year Fortnightly five-a-side football game amongst colleagues  

Why work with Inuvi At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.   Introducing Inuvi’s IT team At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.   What we are looking for We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security.  You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth. You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes: Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls. An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum) An excellent understanding of networking principles and technologies (subnets, VLANs and routing) A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure Experience using Docker containers Good working knowledge of Linux and Windows server administration and support Experience with JIRA, Bitbucket/Git Proficiency at scripting (especially PowerShell) A good understanding of database technologies (MySQL in particular) and experience administering them Strong interpersonal and communication skills with an ability to produce documentation to a high standard Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary Ability to deal competently with pressure and be able to prioritise workload Effective collaboration with other members of the IT team and wider business   In return, we will ensure you have: Very competitive salary with annual salary reviews 25 days holiday a year (plus bank holidays) for some well-deserved time off Opportunity to purchase an additional holiday each year Pension contributions of 5% Annual wellbeing health check Health Shield cash plan Death in service benefit Cycle to work scheme What happens next After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions. Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions. We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application. This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office.  We will not consider candidates who need to relocate to be nearer the office.

Due to further growth at The Howard Academy Trust, we are seeking to appoint an IT infrastructure engineer to join our central team. The IT infrastructure engineer will work with the Head of IT with a focus on managing and maintaining the Trusts IT infrastructure. You will need to ensure that secure, efficient and reliable operations within our schools are maintained to the agreed standard. As part of our continued investment into providing the best possible IT provision to our schools, we are seeking to appoint an Infrastructure engineer to strengthen the team. This is a permanent role (22.2 hours per week/0.6 FTE) paid on NJC scale B1 points 20-25 (FTE £30,296 - £33,945 = £18,177- £20,367 actual salary per annum). This is an excellent opportunity for an experienced Infrastructure engineer in a comparable setting to utilise their experience and expertise to ensure that all aspects of the Trust IT infrastructure are meeting the needs of our schools.  As we continue to evolve, we are seeking a talented Infrastructure Engineer to join our team and contribute to our mission of safeguarding digital assets and protecting our Trust’s data.  You will need a full clean driving licence as travel between sites is essential. The Howard Academy Trust is a successful Trust with all school’s being rated Good by Ofsted.  We are seeking to recruit positive, enthusiastic and inspirational staff with a commitment to our pupils’ welfare and achievement. The right candidate needs to be passionate for achieving the best for all – if this sounds like you, we would love to invite you to meet our THAT community.   Why Join Us: As well as working for a Trust that improves peoples lives every day you will enjoy Competitive Salary package LGPS pension (with employer contributions of 22.5%) Heavily subsidised private healthcare Employee Assistance Programme Access to CPD and a commitment to your learning and growth Discounted gym membership Free flu jabs A welcoming work environment and teamwork We reserve the right to alter our interview dates and close this vacancy early should we receive an overwhelming response.  The Howard Academy Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to Disclosure and Barring Service checks along with other relevant employment checks. The Howard Academy Trust is committed to equality, inclusion and diversity and welcomes applications from all suitably qualified candidates. We are committed to providing a mutually supportive working environment where every individual is respected, valued and included.

About the role The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets. What you will do Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects. Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure. Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’ Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues Infrastructure innovation, in line with business plans and software development Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development Perform root-cause analysis on cyber and compliance risks Out-of-hours work to support global teams when required Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties Ensure security compliance of the IT infrastructure by carrying out remedial actions as required What we are looking for Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the, Solid technical experience in supporting Microsoft server infrastructure (hardware and software) Team Leader experience, generally focused around mentoring junior members of the team Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune. Working knowledge and experience of Hyper-V is essential Experience of SQL server management Technical experience Office 365 and administration of MS Azure Be able to demonstrate advanced networking skills Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds Knowledge of Microsoft Dynamics 360 or equivalent Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes IT Project Management (Technical side) desirable Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc. Experience in cybersecurity is desirable Experience of 27001 is desirable (not audit level) Experience designing and implementing CRM Systems is desirable NB: The successful candidate will be required to pass our security screening procedures.

Digital Research Infrastructure Engineer - Linux Specialist PML operations grade 4 £30000 - £45000 DOE Full Time Open Ended Appointment The Role We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and  our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.   About You You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.   Skills Required Linux systems administration and monitoring Linux scripting (e.g., bash and Python) Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3. Cybersecurity (Understand and apply best practices) Container technologies (Docker and Kubernetes) High performance Computing (Slurm) Virtualisation (VMWare)   Key Deliverables Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed. Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem). Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training. Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services. Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.   About PML As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.   To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the  Digital Innovation and Marine Autonomy (DIMA)  group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.  

We are looking for a  2nd Line Service Desk Engineer  to join a well-established and fast-growing IT Services, Solutions and Consultancy practice. We're a team of  dedicated IT professionals  looking for someone to join the team and continue our mission of providing  world-class IT services  to a diverse and expanding list of clients. You should have  at least 4   years  working in a  commercial IT Support environment  - preferably within a Managed Service Provider. You must have an  enthusiastic  and  ambitious  attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running. You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required.  You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote / On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf) SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN. Interest and exposure to security (Firewalls, Windows security – server and workstation) If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP. What you can expect from us in return: At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include: Holiday : 22 days' holiday rising to 25 days with length of service Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday) Hybrid Working : A minimum of 1 day per week home working Socials: Quarterly work socials and weekly team lunches Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff Training : A tailored training plan including official vendor certifications Why choose a career with Enable Technology? At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals. Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless. NO RECRUITERS PLEASE  

ICT Infrastructure Engineer (M365) Salary : £33,622 - £40,473 per annum Contract: Permanent - Full Time, we are happy to talk part-time and flexible working Location: Balloch – with hybrid working model in place Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world? Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work. The role: We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy. An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments) As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice. Responsibilities: Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity. Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications. Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines. Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business. Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters. Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services. Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources. Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents. Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action. Undertake any other duties appropriate to the grade as required.   Who we are looking for: Your skills, abilities and experience should include: Demonstrable relevant experience of working in a similar role Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate. Demonstrable technical ability Excellent analytical and problem-solving skills The ability to adapt and to learn new skills and technologies A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience  Ideally, but not essential, you’ll also have: Experience of Microsoft Azure Infrastructure as a service Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems Strong knowledge and understanding of M365 Strong knowledge and understanding of Active Directory and Group policy Relevant Microsoft Qualifications Who we are and our values:  We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation. Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference. Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside.  As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  Closing date: 3 January 2024. Interview dates are set for: w/c 15 January 2024.