Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
18/11/2025
Full time
Position Summary
We're seeking an Associate Director, IT Infrastructure to lead and transform our scientific computing environment in support of our cutting-edge gene therapy research. This senior leadership position will drive the strategy and execution of research computing initiatives, working in close partnership with our Bioinformatics, AI/ML, and Global IT Infrastructure teams. The role focuses specifically on advancing our scientific computing capabilities through operational excellence, while ensuring our research teams can maximize the value of our high-performance computing investments.
As a key member of the technology leadership team, this position will be responsible for the day-to-day operations and strategic evolution of our research computing environment. The successful candidate will combine deep technical expertise in scientific computing with strong business acumen to deliver innovative solutions that accelerate our research mission. While Global IT Infrastructure maintains our enterprise technology foundation, this role focuses exclusively on the specialized computing needs of our scientific teams, including high-performance computing, GPU-accelerated workflows, and research data management.
Job Responsibilities
Serve as the primary local IT Infrastructure contact for Edinburgh's Bioinformatics and AI/ML teams
Manage and optimize scientific computing infrastructure, including GPU clusters, high-performance storage systems, and virtualized environments
Collaborate with global IT teams to ensure infrastructure alignment with scientific computing needs
Lead technical planning and implementation of infrastructure improvements
Provide technical guidance on architecture decisions affecting scientific workflows
Manage and optimize WEKA storage systems and VSphere virtual environments
Support Linux-based scientific computing environments, leveraging managed services as appropriate
Implement and maintain monitoring solutions for complex computing environments
Participate in capacity planning and performance optimization initiatives
Drive infrastructure automation and continuous improvement
Manage relationships with vendors and technical partners
Vendor & Contract Management:
Manage third-party Linux support contract and contractor relationships
Define and monitor service level agreements
Ensure contractor compliance with company security policies
Review and approve contractor work
Manage vendor performance and escalations
Security & Compliance:
Act as primary point of contact for parent company security audits
Develop and maintain security compliance documentation
Coordinate and respond to penetration testing activities
Implement security recommendations and remediation plans
Ensure infrastructure meets corporate security standards
Participate in security incident response planning
Business Continuity:
Lead disaster recovery planning for scientific computing infrastructure
Coordinate and execute DR testing
Maintain DR documentation and procedures
Develop and maintain business continuity plans
Ensure RPO/RTO objectives are met
Financial Planning & Technical Debt:
Develop long-term capital planning for infrastructure
Manage infrastructure budget and forecasting for AskBio European locations
Identify and track technical debt
Create remediation plans for technical debt
Provide cost-benefit analysis for infrastructure investments
Manage infrastructure lifecycle planning
Develop business cases for infrastructure improvements
Key Competencies:
Technical:
Infrastructure architecture and design
Performance optimization
Problem-solving and troubleshooting
Security best practices
Technical documentation
Business & Management:
Contract negotiation and management
Budget planning and control
Risk management
Audit response and compliance
Strategic planning
Vendor management
Cost-benefit analysis
Interpersonal:
Strong communication skills
Stakeholder management
Team collaboration
Conflict resolution
Customer service orientation
Ability to bridge technical and scientific domains
Leadership:
Technical leadership
Project management
Mentoring and knowledge transfer
Change management
Strategic thinking
Impact Metrics: Success in this role will be measured by:
Infrastructure stability and performance improvements
Stakeholder satisfaction levels
Project delivery effectiveness
Technical problem resolution metrics
Team collaboration effectiveness
Innovation and process improvements
Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies.
This role represents a critical position in our organization, bridging technical expertise with scientific computing needs while fostering strong working relationships between global teams.
Minimum Requirements
Bachelor's degree in Computer Science, Engineering, or related field
8+ years of experience in infrastructure engineering roles
Experience with high-performance computing environments
Proven experience supporting GPU-accelerated computing environments
Strong understanding of storage systems and networking
Experience with infrastructure monitoring and optimization tools
Demonstrated ability to work with scientific computing workflows
Experience managing vendor relationships and contracts
Knowledge of IT security and compliance requirements
Experience with disaster recovery planning and testing
Understanding of IT financial planning and budgeting
Experience with audit responses and compliance documentation
Strong experience with Linux administration and engineering
Extensive knowledge of virtualization technologies, particularly VSphere
Preferred Education, Experience and Skills
Experience with WEKA storage systems
Knowledge of AI/ML infrastructure requirements
Experience supporting bioinformatics workflows
Familiarity with container technologies (Docker, Kubernetes)
Experience with infrastructure automation tools
Understanding of scientific computing software and frameworks
Previous experience in biotech or pharmaceutical industries
Experience with cloud platforms (AWS, Azure)
ITIL certification
Security certifications (CISSP, CISM, or similar)
Experience with GxP compliance
Experience with pharmaceutical industry regulations
Previous experience managing technical debt in regulated environments
We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
28/10/2025
Part time
We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
River Learning Trust is looking for a new IT director following the retirement of the current incumbent. Join the leadership team at a schools trust made up of 20 primaries, nine secondaries, an Outstanding-rated teacher training organisation and a teaching schools hub. River Learning Trust prides itself on the value it places on its people and the support given to their professional development and career progression.
06/02/2025
Full time
River Learning Trust is looking for a new IT director following the retirement of the current incumbent. Join the leadership team at a schools trust made up of 20 primaries, nine secondaries, an Outstanding-rated teacher training organisation and a teaching schools hub. River Learning Trust prides itself on the value it places on its people and the support given to their professional development and career progression.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Infrastructure Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 3 days a week. The Role As an Infrastructure Engineer you will be responsible for the design, implementation, and support of robust and secure IT infrastructure solutions that underpin operations. You will provide technical leadership within the infrastructure team, ensuring systems are scalable, resilient, and aligned with business requirements. Working closely with the Infrastructure Manager, you will contribute to strategic projects, mentor junior staff, and act as a subject matter expert across a range of technologies. The Responsibilities Design, implement, and maintain infrastructure solutions including Servers, networks, storage, and cloud services. Administer, maintain, and support Windows and Linux Servers across physical, virtual, and cloud environments. Act as a technical lead on infrastructure projects and initiatives. Provide 3rd line support and act as an escalation point for complex technical issues. Maintain and support core services such as DNS, DHCP, file systems, and backup solutions. Perform system updates, patching, and configuration management to ensure security and stability The Requirements Extensive experience in infrastructure engineering across on-premises and cloud environments. Strong understanding of system architecture, file systems, and operating system internals. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, M365, Exchange). Experience with virtualisation platforms (eg VMware, Hyper-V). Solid understanding of networking principles and technologies (LAN/WAN, Firewalls, VPNs). Experience with cloud platforms (Azure, AWS) and hybrid environments. Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
13/03/2026
Full time
Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Infrastructure Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 3 days a week. The Role As an Infrastructure Engineer you will be responsible for the design, implementation, and support of robust and secure IT infrastructure solutions that underpin operations. You will provide technical leadership within the infrastructure team, ensuring systems are scalable, resilient, and aligned with business requirements. Working closely with the Infrastructure Manager, you will contribute to strategic projects, mentor junior staff, and act as a subject matter expert across a range of technologies. The Responsibilities Design, implement, and maintain infrastructure solutions including Servers, networks, storage, and cloud services. Administer, maintain, and support Windows and Linux Servers across physical, virtual, and cloud environments. Act as a technical lead on infrastructure projects and initiatives. Provide 3rd line support and act as an escalation point for complex technical issues. Maintain and support core services such as DNS, DHCP, file systems, and backup solutions. Perform system updates, patching, and configuration management to ensure security and stability The Requirements Extensive experience in infrastructure engineering across on-premises and cloud environments. Strong understanding of system architecture, file systems, and operating system internals. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, M365, Exchange). Experience with virtualisation platforms (eg VMware, Hyper-V). Solid understanding of networking principles and technologies (LAN/WAN, Firewalls, VPNs). Experience with cloud platforms (Azure, AWS) and hybrid environments. Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Cyber Security Specialist (Identity Security) 12 Month contract inside IR35 Sheffield or London - 2-3 days per week onsite We're seeking a hands-on Cyber Security Specialist to join an Identity team on a 12-month contract. The role focuses on managing and supporting BAU identity services while assisting with ongoing projects. A major project is starting shortly, so this role will be key to maintaining service continuity. Key Responsibilities Manage and support the BAU identity security service Hands-on work with SailPoint Identity Security Cloud (ISC) Manage the application onboarding backlog and handle new requests Upgrade and maintain ServiceNow integrations Understand infrastructure requirements for onboarding applications Demo platform capabilities to stakeholders Work with outsourced operational support teams, providing direction and vendor oversight Skills & Experience Essential: Hands-on experience with SailPoint ISC (IdentityNow) Experience managing BAU identity services Strong technical knowledge with identity tooling Application onboarding and stakeholder engagement experience Vendor management experience Desirable: Exposure to SailPoint IdentityIQ (IIQ) and migrations Knowledge of Microsoft Entra ID and Active Directory integrations Candidate Profile Self-starter, proactive, and technically hands-on Comfortable managing stakeholders and building relationships Focused on operational delivery rather than architecture or strategy To apply for this role please send your CV ASAP
13/03/2026
Contractor
Cyber Security Specialist (Identity Security) 12 Month contract inside IR35 Sheffield or London - 2-3 days per week onsite We're seeking a hands-on Cyber Security Specialist to join an Identity team on a 12-month contract. The role focuses on managing and supporting BAU identity services while assisting with ongoing projects. A major project is starting shortly, so this role will be key to maintaining service continuity. Key Responsibilities Manage and support the BAU identity security service Hands-on work with SailPoint Identity Security Cloud (ISC) Manage the application onboarding backlog and handle new requests Upgrade and maintain ServiceNow integrations Understand infrastructure requirements for onboarding applications Demo platform capabilities to stakeholders Work with outsourced operational support teams, providing direction and vendor oversight Skills & Experience Essential: Hands-on experience with SailPoint ISC (IdentityNow) Experience managing BAU identity services Strong technical knowledge with identity tooling Application onboarding and stakeholder engagement experience Vendor management experience Desirable: Exposure to SailPoint IdentityIQ (IIQ) and migrations Knowledge of Microsoft Entra ID and Active Directory integrations Candidate Profile Self-starter, proactive, and technically hands-on Comfortable managing stakeholders and building relationships Focused on operational delivery rather than architecture or strategy To apply for this role please send your CV ASAP
IT Technician Knowsley/St Helens (On-site) £16 - 23.68 per hour (Inside IR35) 1 month+ (Extensions likely) An IT Technician is required for our education client. You will be joining a busy IT & Reprographics Department. Responsibilities: Provide 1st and 2nd line support, responding to hardware, software, and network queries. Deliver exceptional customer service, ensuring users feel supported and valued. Take ownership of issues, escalating when necessary and keeping users informed throughout. Log and update all calls within the helpdesk system, identifying trends and helping improve efficiency. Support a range of ICT systems and equipment across the organisation, including LAN/WAN environments. Maintain high standards of professionalism, accuracy, and organisation. Work collaboratively with colleagues to ensure SLAs and service targets are met. Contribute to continuous improvement by helping develop robust support processes. Maintain awareness of information security practices and respond to risks appropriately. Skills: Recent experience in an IT support or customer service environment Great communication, listening and customer service skills Active Directory, SCCM. Windows upgrades etc Strong troubleshooting and diagnostic abilities DBS (valid or had one previously) Desirable: Experience working in an education (HE/FE) environment
13/03/2026
Contractor
IT Technician Knowsley/St Helens (On-site) £16 - 23.68 per hour (Inside IR35) 1 month+ (Extensions likely) An IT Technician is required for our education client. You will be joining a busy IT & Reprographics Department. Responsibilities: Provide 1st and 2nd line support, responding to hardware, software, and network queries. Deliver exceptional customer service, ensuring users feel supported and valued. Take ownership of issues, escalating when necessary and keeping users informed throughout. Log and update all calls within the helpdesk system, identifying trends and helping improve efficiency. Support a range of ICT systems and equipment across the organisation, including LAN/WAN environments. Maintain high standards of professionalism, accuracy, and organisation. Work collaboratively with colleagues to ensure SLAs and service targets are met. Contribute to continuous improvement by helping develop robust support processes. Maintain awareness of information security practices and respond to risks appropriately. Skills: Recent experience in an IT support or customer service environment Great communication, listening and customer service skills Active Directory, SCCM. Windows upgrades etc Strong troubleshooting and diagnostic abilities DBS (valid or had one previously) Desirable: Experience working in an education (HE/FE) environment
Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
13/03/2026
Full time
Desktop Support Analyst Are you a hands-on IT support professional who enjoys solving problems face-to-face and delivering a first-class service to end users? A leading international professional services organisation is looking for a Deskside Support Analyst to join their Manchester office. This is a newly created role due to increased demand following a recent office move, offering the chance to become a key onsite technical presence within a growing support team. Working closely with senior analysts and the wider infrastructure team, you will provide deskside support across hardware, applications and collaboration technology, while also delivering 2nd line support for the firm's document management platform (iManage). Key details: Location: Manchester Salary: £30,000 - £44,000 Fully onsite role (5 days per week) On-call rota participation after probation Benefits and highlights: Work within a highly professional, technology-driven environment Join a collaborative IT support team delivering high quality service to a global business Exposure to enterprise technology platforms and legal sector systems Opportunity to develop expertise in iManage and enterprise collaboration tools Responsibilities will include: Providing deskside support to users across hardware, software and collaboration platforms Delivering 2nd line support for the iManage document management system Acting as a point of triage for escalated incidents and ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams to resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document management systems, ideally iManage Experience supporting hardware, laptops, mobile devices and AV technology Excellent communication skills and the ability to work with users at all levels Strong troubleshooting and problem-solving ability A proactive and customer-focused approach to support If you are looking to take the next step in your IT support career within a professional services environment, we would love to hear from you. Apply now to find out more about this opportunity and how your experience could make an impact. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including Servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including Servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including Routers, Switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware life cycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP/telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including Firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in E-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
13/03/2026
Full time
We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including Servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including Servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including Routers, Switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware life cycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP/telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including Firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in E-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
EMEA Oracle ERP Service Owner - Director - Investment Banking Direct reports - 10-15 Purpose of the Role This is a Director role to lead IT teams to deliver and support all Oracle ERP applications (On Prem and On Cloud) for EMEA Finance, Operations and other business and supporting functions The role is responsible for the strategic direction, implementation, and operational maintenance of the Bank's Oracle applications ecosystem (ERP and EPM). Reporting to the CFO IT Platform Lead, this role is key to delivering strategic IT solutions for Finance functions across all EMEA entities and implementing Oracle solutions across the region, including the UK, France, Germany, Belgium, France, Italy, Netherlands, Ireland, and Dubai. This role ensures that financial technology solutions are optimized for efficiency, data integrity, compliance, and user satisfaction across the EMEA. The role includes line management of a multi-disciplinary delivery team, ensuring effective leadership, capability development, and performance management. The role also plays a pivotal role in managing senior business stakeholders, building strong relationships across Finance, Operation, IT, and regional leadership teams to ensure Oracle solutions align with strategic and regulatory business needs. Background and Organizational Context The role falls under CFO IT EMEA which operates within the ITSD - Cross Products Platforms Department, providing technology solutions and services that support all EMEA legal entities and branches. The function delivers, maintains, and enhances the Oracle Financials platform alongside key in-house finance systems to meet operational, regulatory, and strategic business needs across the region. The team manages a diverse Book of Work, spanning strategic platform architecture, regulatory programmes, and continuous improvement initiatives aligned to Finance and Technology roadmaps. The role involves extensive cross-functional collaboration across Finance, Risk, Compliance, Operations, and Technology, ensuring integrated delivery and alignment with enterprise priorities. The role requires Strong cross-regional coordination, partnering with global IT teams and stakeholders in other regions to ensure consistency, leverage global capabilities, and drive standardisation where possible Scale & Scope Lead Oracle Financials services across 20+ EMEA legal entities, covering General Ledger, Operations, Asset accounting, Tax, and Management and Statutory Reporting. Oversee delivery of major regulatory and transformation programmes, including ECB-related initiatives. Manage an annual operational and change budget of $5M+ with full financial governance. Direct a 15+ person multi-disciplinary team alongside third-party vendors and system integrators. Own a multi-year strategic roadmap, ensuring platform stability, scalability, and compliance. Engage senior stakeholders across Finance, Risk, Compliance, Operations, and Technology throughout EMEA Key Accountabilities & Responsibilities Strategic Leadership & Governance : Establish and drive the long-term roadmap for Oracle Cloud Applications (ERP/EPM) to support financial transformation Product Ownership & Delivery : Serve as the owner of the Oracle ERP/EPM product portfolio, leading module delivery and ensuring alignment with the Finance Technology Book of Work. Oversee ongoing and future EMEA strategic projects, ensuring governance, quality, and timely execution, while providing SME guidance throughout project life cycles. Centre of Excellence (COE) Management : Contribute to managing a COE, setting standards for configuration, business rules, and technical development Stakeholder & Vendor Management : Collaborate with senior stakeholders (CFO, Finance Managers) to translate business requirements into technical specifications. Manage relationships with third-party implementation partners and system integrators. Operational Excellence & Compliance : Ensure high availability and performance of applications. Maintain robust internal controls (SOX), data integrity, and compliance with regulatory requirements (banking standards). Innovation & Improvement : Identify opportunities to replace manual workarounds (spreadsheets) with automated Oracle functionalities. Leverage AI and advanced analytics to enhance financial reporting. Team & Vendor Management : Creating a Centre of Excellence (CoE) with a high performance team (mix of employees, vendors and temps) to support end-to-end Oracle financial services. Budgeting & Financial Oversight : Own the service budget including licensing, cloud utilisation, professional services, and operational costs. Drive cost optimisation initiatives and manage annual Oracle renewal cycles Knowledge, Skills & Experience Experience: 20+ years of experience in leadership, specializing in Oracle Cloud ERP/EPM design, configuration and implementation in an international investment bank. Education: Degree in Finance, Accounting and Information Systems (Master's preferred). System Knowledge: Deep, hands-on experience with Oracle ERP/EPM applications modules, financial data integration, and reporting tools. Familiarity with API-based integrations, data platforms, and ETL technologies. Data lakes, data sourcing, accounting rules engines, reference data. Industry Context: Previous experience in the banking or financial services industry and GAAP standards (IFRS/JGAAP/German/French/US). Leadership : Proven experience leading large-scale, complex transformation programs. Strategic Thinking: Ability to balance immediate operational needs with long-term technology roadmaps. Communication: Exceptional ability to communicate complex technical concepts to non-technical stakeholders. Influence: Credibility at the C-suite and senior management level. Business Process : Strong understanding of finance processes and associated data sets/taxonomies. Understanding of accounting is desirable. Investment and Corporate Banking products and process knowledge Challenges Managing a complex multi-country Oracle Financials architecture across diverse EMEA regulatory and operational environments. Balancing conflicting stakeholder requirements while driving standardisation and a consistent strategic direction. Independently prioritising a broad portfolio of work within budget, resource constraints, and value-delivery expectations. Overseeing resourcing and vendor management to ensure the right capabilities and capacity across BAU and change initiatives. Making decisions in high-ambiguity situations , particularly during fast-moving regulatory and transformation programmes
13/03/2026
Full time
EMEA Oracle ERP Service Owner - Director - Investment Banking Direct reports - 10-15 Purpose of the Role This is a Director role to lead IT teams to deliver and support all Oracle ERP applications (On Prem and On Cloud) for EMEA Finance, Operations and other business and supporting functions The role is responsible for the strategic direction, implementation, and operational maintenance of the Bank's Oracle applications ecosystem (ERP and EPM). Reporting to the CFO IT Platform Lead, this role is key to delivering strategic IT solutions for Finance functions across all EMEA entities and implementing Oracle solutions across the region, including the UK, France, Germany, Belgium, France, Italy, Netherlands, Ireland, and Dubai. This role ensures that financial technology solutions are optimized for efficiency, data integrity, compliance, and user satisfaction across the EMEA. The role includes line management of a multi-disciplinary delivery team, ensuring effective leadership, capability development, and performance management. The role also plays a pivotal role in managing senior business stakeholders, building strong relationships across Finance, Operation, IT, and regional leadership teams to ensure Oracle solutions align with strategic and regulatory business needs. Background and Organizational Context The role falls under CFO IT EMEA which operates within the ITSD - Cross Products Platforms Department, providing technology solutions and services that support all EMEA legal entities and branches. The function delivers, maintains, and enhances the Oracle Financials platform alongside key in-house finance systems to meet operational, regulatory, and strategic business needs across the region. The team manages a diverse Book of Work, spanning strategic platform architecture, regulatory programmes, and continuous improvement initiatives aligned to Finance and Technology roadmaps. The role involves extensive cross-functional collaboration across Finance, Risk, Compliance, Operations, and Technology, ensuring integrated delivery and alignment with enterprise priorities. The role requires Strong cross-regional coordination, partnering with global IT teams and stakeholders in other regions to ensure consistency, leverage global capabilities, and drive standardisation where possible Scale & Scope Lead Oracle Financials services across 20+ EMEA legal entities, covering General Ledger, Operations, Asset accounting, Tax, and Management and Statutory Reporting. Oversee delivery of major regulatory and transformation programmes, including ECB-related initiatives. Manage an annual operational and change budget of $5M+ with full financial governance. Direct a 15+ person multi-disciplinary team alongside third-party vendors and system integrators. Own a multi-year strategic roadmap, ensuring platform stability, scalability, and compliance. Engage senior stakeholders across Finance, Risk, Compliance, Operations, and Technology throughout EMEA Key Accountabilities & Responsibilities Strategic Leadership & Governance : Establish and drive the long-term roadmap for Oracle Cloud Applications (ERP/EPM) to support financial transformation Product Ownership & Delivery : Serve as the owner of the Oracle ERP/EPM product portfolio, leading module delivery and ensuring alignment with the Finance Technology Book of Work. Oversee ongoing and future EMEA strategic projects, ensuring governance, quality, and timely execution, while providing SME guidance throughout project life cycles. Centre of Excellence (COE) Management : Contribute to managing a COE, setting standards for configuration, business rules, and technical development Stakeholder & Vendor Management : Collaborate with senior stakeholders (CFO, Finance Managers) to translate business requirements into technical specifications. Manage relationships with third-party implementation partners and system integrators. Operational Excellence & Compliance : Ensure high availability and performance of applications. Maintain robust internal controls (SOX), data integrity, and compliance with regulatory requirements (banking standards). Innovation & Improvement : Identify opportunities to replace manual workarounds (spreadsheets) with automated Oracle functionalities. Leverage AI and advanced analytics to enhance financial reporting. Team & Vendor Management : Creating a Centre of Excellence (CoE) with a high performance team (mix of employees, vendors and temps) to support end-to-end Oracle financial services. Budgeting & Financial Oversight : Own the service budget including licensing, cloud utilisation, professional services, and operational costs. Drive cost optimisation initiatives and manage annual Oracle renewal cycles Knowledge, Skills & Experience Experience: 20+ years of experience in leadership, specializing in Oracle Cloud ERP/EPM design, configuration and implementation in an international investment bank. Education: Degree in Finance, Accounting and Information Systems (Master's preferred). System Knowledge: Deep, hands-on experience with Oracle ERP/EPM applications modules, financial data integration, and reporting tools. Familiarity with API-based integrations, data platforms, and ETL technologies. Data lakes, data sourcing, accounting rules engines, reference data. Industry Context: Previous experience in the banking or financial services industry and GAAP standards (IFRS/JGAAP/German/French/US). Leadership : Proven experience leading large-scale, complex transformation programs. Strategic Thinking: Ability to balance immediate operational needs with long-term technology roadmaps. Communication: Exceptional ability to communicate complex technical concepts to non-technical stakeholders. Influence: Credibility at the C-suite and senior management level. Business Process : Strong understanding of finance processes and associated data sets/taxonomies. Understanding of accounting is desirable. Investment and Corporate Banking products and process knowledge Challenges Managing a complex multi-country Oracle Financials architecture across diverse EMEA regulatory and operational environments. Balancing conflicting stakeholder requirements while driving standardisation and a consistent strategic direction. Independently prioritising a broad portfolio of work within budget, resource constraints, and value-delivery expectations. Overseeing resourcing and vendor management to ensure the right capabilities and capacity across BAU and change initiatives. Making decisions in high-ambiguity situations , particularly during fast-moving regulatory and transformation programmes
We are seeking an experienced SC Cleared Windows/IT Physical Server Support Engineer to join a secure, highly regulated defence-aligned environment. This role requires an individual operating at 2nd/3rd line level , supporting live infrastructure services across multiple secure sites. *Due to the nature of the project, the successful candidates will hold an active SC clearance and have prior MOD experience or experience working within similarly regulated, security-conscious environments. Location: This is a hybrid-based role, with regular access required to server sites in Birmingham and Loughborough (i t may suit someone locally based, around the Midlands with soem travel expenses covered). Travel to Corsham for a monthly team day will also be required. The Role: This is a traditional hands-on Windows and physical server support position within a live production environment. You will be responsible for maintaining, supporting, and occasionally installing core infrastructure hardware within secure server rooms. Essential Experience: Installation and configuration of physical Servers and storage (HP ProLiant preferred) Windows Server build and administration Active Directory and Group Policy management Hands-on server room installation (racking, switching, hardware upgrades) 3rd line support within a live, customer-facing environment Writing and reviewing technical documentation to high standards Improving operational processes as services scale Desirable Experience Tape backup solutions (Backup Exec preferred) Domain management and endpoint tooling (McAfee AV, SCCM, defence security tooling)
13/03/2026
Contractor
We are seeking an experienced SC Cleared Windows/IT Physical Server Support Engineer to join a secure, highly regulated defence-aligned environment. This role requires an individual operating at 2nd/3rd line level , supporting live infrastructure services across multiple secure sites. *Due to the nature of the project, the successful candidates will hold an active SC clearance and have prior MOD experience or experience working within similarly regulated, security-conscious environments. Location: This is a hybrid-based role, with regular access required to server sites in Birmingham and Loughborough (i t may suit someone locally based, around the Midlands with soem travel expenses covered). Travel to Corsham for a monthly team day will also be required. The Role: This is a traditional hands-on Windows and physical server support position within a live production environment. You will be responsible for maintaining, supporting, and occasionally installing core infrastructure hardware within secure server rooms. Essential Experience: Installation and configuration of physical Servers and storage (HP ProLiant preferred) Windows Server build and administration Active Directory and Group Policy management Hands-on server room installation (racking, switching, hardware upgrades) 3rd line support within a live, customer-facing environment Writing and reviewing technical documentation to high standards Improving operational processes as services scale Desirable Experience Tape backup solutions (Backup Exec preferred) Domain management and endpoint tooling (McAfee AV, SCCM, defence security tooling)
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
13/03/2026
Full time
We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.
We are looking for a highly capable and adaptable Software Engineer to join our Command and Control team at our Bristol facility to develop solutions for the next generation of Air Defence Systems! Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: mostly office based due to workload classification, but with opportunities to work from home. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: This is a very hands-on role and requires the continued design and development of Command and Control architectures and the instantiations for future products. Perfect for a Software Engineer who is proactive and takes the initiative! You will be working with people and technologies at the forefront of European missile systems design, supporting the development of safe, secure and reliable products that our customers can rely on. We offer an encouraging working environment with the opportunity to develop your skills across a wide range of products and technologies. Our teams develop software used in the most advanced weapon systems in the world within a critical and influential Software Engineering Directorate; part of a large progressive and adaptable company. We apply small, focused teams of engineers to complex problems - you will be working with a dedicated group of experienced software, systems and electronics engineers. We maintain an impactful team culture! What we're looking for from you: A strong background in software engineering, its realisation and system wide impact. Experience of working in C++ Experience of working with software architecture models. Collaborative, open approach to development and have the ability to work well in a team and maintain momentum during development. Other skills of interest (but not essential) include: Knowledge of Real Time Multi-Threaded Applications Experience of working across the entire software development process from engaging with requirement authorities to automated target integration and proving, supported with effective documentation Experience of new tools, techniques and approaches that might enable us to evolve our processes to improve our efficiency and sustainability Experience in other languages such as Ada Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
13/03/2026
Full time
We are looking for a highly capable and adaptable Software Engineer to join our Command and Control team at our Bristol facility to develop solutions for the next generation of Air Defence Systems! Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: mostly office based due to workload classification, but with opportunities to work from home. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: This is a very hands-on role and requires the continued design and development of Command and Control architectures and the instantiations for future products. Perfect for a Software Engineer who is proactive and takes the initiative! You will be working with people and technologies at the forefront of European missile systems design, supporting the development of safe, secure and reliable products that our customers can rely on. We offer an encouraging working environment with the opportunity to develop your skills across a wide range of products and technologies. Our teams develop software used in the most advanced weapon systems in the world within a critical and influential Software Engineering Directorate; part of a large progressive and adaptable company. We apply small, focused teams of engineers to complex problems - you will be working with a dedicated group of experienced software, systems and electronics engineers. We maintain an impactful team culture! What we're looking for from you: A strong background in software engineering, its realisation and system wide impact. Experience of working in C++ Experience of working with software architecture models. Collaborative, open approach to development and have the ability to work well in a team and maintain momentum during development. Other skills of interest (but not essential) include: Knowledge of Real Time Multi-Threaded Applications Experience of working across the entire software development process from engaging with requirement authorities to automated target integration and proving, supported with effective documentation Experience of new tools, techniques and approaches that might enable us to evolve our processes to improve our efficiency and sustainability Experience in other languages such as Ada Knowledge of standards such as DefStan 00-55, DO-178C or IEC61508 and restricted coding standards such as MISRA C++ Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title: DevOps Engineer Location: Remote, UK Salary: Circa £47,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Working Hours: 37.5 hours per week to cover core business hours (9-5, Mon-Fri) Working for Affinity: We understand the importance of flexibility, wellness, performance and satisfaction - indeed it is part of our culture We offer opportunities to take unpaid leave and will give you one extra day's holiday for every year you've worked with us, for up to 8 years We know working from home introduces opportunities for you to do more domestic chores during the day, e.g. picking up the children from school, taking pets to the vet, etc. We don't mind this at all, as long as we are aware of what you are doing and the work gets done! About the Role: We are looking for someone who is passionate about technology and who is always looking for opportunities to improve the services we provide for clients, in areas such as efficiency, cost effectiveness, security and reliability. You'll be pivotal in knowledge sharing internally within the business, assisting others in their assigned projects and, where necessary, supporting more junior members of Affinity to help them learn and improve. The right DevOps engineer will have the opportunity to help grow and shape this emerging function within the team, creating a long-term career path for themselves within Affinity, with an opportunity to progress upwards. What will your typical day look like? You will be working on projects, such as the Cabinet Office WordPress support contract, to keep our clients' systems up-to-date, available, resilient, secure, performing well and cost effective. Working to improve the efficiency of our infrastructure related processes At times you'll need to work together with clients' own internal teams and with any external infrastructure teams that Affinity may partner with. Putting together infrastructure design documents at the start of projects, with a view to getting these signed off by the client and then acting as the basis for infrastructure build. Building infrastructure on new projects through the use of Terraform, AWS CloudFormation, etc. This will also include continuous integration processes, server provisioning, etc. Imparting knowledge and experience to other Affinity team members, both verbally and also captured in tools such as Jira Confluence, where we would like to build up a repository of DevOps how-tos, best practices, etc. Opportunity to work as a team lead where other Affinity team members are involved in DevOps. Providing AWS and Azure thought leadership and mentoring in both advisory and delivery contexts. Supporting out-of-hours rotas to provide support coverage for contracts in place with Affinity. About you: General requirements: Willingness to provide on-call rota coverage of emergency support (24/7/365) Ability to work flexible hours from time to time, for specific projects or tasks UK based and resident in UK for last 3 years (given some client-driven security clearance requirements) The role is fully remote, though visits to clients and to our office in Cornwall will occasionally be required Technical must-haves: Commercial experience of AWS, including services such as Amazon VPC, Amazon RDS, Amazon ElastiCache, Amazon EC2, Amazon ECS/EKS, Amazon EFS, AWS IAM, Amazon CloudFront, Amazon S3, AWS CodePipeline, Amazon GuardDuty, AWS Security Hub, AWS Cost Explorer, etc. Commercial experience of Azure, including services such as Azure Networking, Azure Cache (Redis and Memcached), App Services (running WordPress and .NET applications), Front Doors (CDN), API Services, storage services (blob storage, file storage, etc.), Azure Database services, Azure Cost Management, etc. Terraform and/or CloudFormation scripting Linux, Apache/Nginx Continuous integration/deployment (CI/CD) experience including GitHub Actions Familiarity with the AWS/Azure Well-Architected Framework and NCSC Cloud Security Principles Security experience, including the resolution of issues found during penetration testing Docker experience Technical nice-to-haves: System/server admin experience Drupal, WordPress or Magento experience PHP and Composer Microsoft technologies, including .NET, Windows Server, IIS, Active Directory, MSSQL, etc. AWS certifications (AWS Certified Solutions Architect - Professional, DevOps Engineer - Professional, speciality certifications, e.g., Database, Security, etc.) Microsoft certifications, including Azure Fundamentals, Azure Administrator Associate, Azure DevOps Engineer Expert, Azure Security Engineer Associate, etc. Load testing experience, including jMeter, Gatling, K6, etc. Other HashiCorp tools, e.g., Packer, Vault, Vagrant, Consul, etc. Provisioning tools, e.g., Puppet, Ansible, Chef, etc. AWS Control Tower and/or Landing Zone Experience with Google Cloud Platform Experience with Azure Resource Manager (ARM) Templates Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Software Developer, Software Engineer, Infrastructure Engineer, AWS, Infrastructure Engineer, AWS Systems Developer, Azure Software Development may also be considered for this role.
13/03/2026
Full time
Job Title: DevOps Engineer Location: Remote, UK Salary: Circa £47,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Working Hours: 37.5 hours per week to cover core business hours (9-5, Mon-Fri) Working for Affinity: We understand the importance of flexibility, wellness, performance and satisfaction - indeed it is part of our culture We offer opportunities to take unpaid leave and will give you one extra day's holiday for every year you've worked with us, for up to 8 years We know working from home introduces opportunities for you to do more domestic chores during the day, e.g. picking up the children from school, taking pets to the vet, etc. We don't mind this at all, as long as we are aware of what you are doing and the work gets done! About the Role: We are looking for someone who is passionate about technology and who is always looking for opportunities to improve the services we provide for clients, in areas such as efficiency, cost effectiveness, security and reliability. You'll be pivotal in knowledge sharing internally within the business, assisting others in their assigned projects and, where necessary, supporting more junior members of Affinity to help them learn and improve. The right DevOps engineer will have the opportunity to help grow and shape this emerging function within the team, creating a long-term career path for themselves within Affinity, with an opportunity to progress upwards. What will your typical day look like? You will be working on projects, such as the Cabinet Office WordPress support contract, to keep our clients' systems up-to-date, available, resilient, secure, performing well and cost effective. Working to improve the efficiency of our infrastructure related processes At times you'll need to work together with clients' own internal teams and with any external infrastructure teams that Affinity may partner with. Putting together infrastructure design documents at the start of projects, with a view to getting these signed off by the client and then acting as the basis for infrastructure build. Building infrastructure on new projects through the use of Terraform, AWS CloudFormation, etc. This will also include continuous integration processes, server provisioning, etc. Imparting knowledge and experience to other Affinity team members, both verbally and also captured in tools such as Jira Confluence, where we would like to build up a repository of DevOps how-tos, best practices, etc. Opportunity to work as a team lead where other Affinity team members are involved in DevOps. Providing AWS and Azure thought leadership and mentoring in both advisory and delivery contexts. Supporting out-of-hours rotas to provide support coverage for contracts in place with Affinity. About you: General requirements: Willingness to provide on-call rota coverage of emergency support (24/7/365) Ability to work flexible hours from time to time, for specific projects or tasks UK based and resident in UK for last 3 years (given some client-driven security clearance requirements) The role is fully remote, though visits to clients and to our office in Cornwall will occasionally be required Technical must-haves: Commercial experience of AWS, including services such as Amazon VPC, Amazon RDS, Amazon ElastiCache, Amazon EC2, Amazon ECS/EKS, Amazon EFS, AWS IAM, Amazon CloudFront, Amazon S3, AWS CodePipeline, Amazon GuardDuty, AWS Security Hub, AWS Cost Explorer, etc. Commercial experience of Azure, including services such as Azure Networking, Azure Cache (Redis and Memcached), App Services (running WordPress and .NET applications), Front Doors (CDN), API Services, storage services (blob storage, file storage, etc.), Azure Database services, Azure Cost Management, etc. Terraform and/or CloudFormation scripting Linux, Apache/Nginx Continuous integration/deployment (CI/CD) experience including GitHub Actions Familiarity with the AWS/Azure Well-Architected Framework and NCSC Cloud Security Principles Security experience, including the resolution of issues found during penetration testing Docker experience Technical nice-to-haves: System/server admin experience Drupal, WordPress or Magento experience PHP and Composer Microsoft technologies, including .NET, Windows Server, IIS, Active Directory, MSSQL, etc. AWS certifications (AWS Certified Solutions Architect - Professional, DevOps Engineer - Professional, speciality certifications, e.g., Database, Security, etc.) Microsoft certifications, including Azure Fundamentals, Azure Administrator Associate, Azure DevOps Engineer Expert, Azure Security Engineer Associate, etc. Load testing experience, including jMeter, Gatling, K6, etc. Other HashiCorp tools, e.g., Packer, Vault, Vagrant, Consul, etc. Provisioning tools, e.g., Puppet, Ansible, Chef, etc. AWS Control Tower and/or Landing Zone Experience with Google Cloud Platform Experience with Azure Resource Manager (ARM) Templates Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Software Developer, Software Engineer, Infrastructure Engineer, AWS, Infrastructure Engineer, AWS Systems Developer, Azure Software Development may also be considered for this role.
This role requires that you are resident and have the right to work in the UK. On a day-to-day basis, you will help NEON s partners develop effective content and digital comms strategy - and offer support and training in both digital skills and ways to stay safe online. You will centre anti-oppression in your work and be able to help people stay safe online, especially those from marginalised backgrounds. You ll be across emerging trends, using platforms effectively and aware of how to make use of digital to empower our base and persuade people to our causes. You will be across what s happening online and in the news - and be able to quickly jump on opportunities to tell a compelling alternative story. This project is part of a wider Communications Hub in which you ll play an active role, helping to develop the overall strategy and direction of the project. The overall aim of the Hub is to strengthen the communication skills and abilities of progressives in the UK. The Hub has five programmes, and Digital will be the sixth programme. Key Responsibilities Lead the strategy development and delivery of the digital comms programme Set up and manage a reactive social media unit which clips and generates new content for spokespeople, working with a pool of consultants to create fresh digital content Work with the rest of the Comms Hub to develop a package of support for online influencers who have the backing of social movements, including broadcast media training, messaging insights and production tools and techniques Project manage a schedule of digital media trainings - including a follow-up to our flagship spokespeople training and a one-day digital strategy training for members of the wider NEON network Provide digital comms support to our spokespeople and allied organisations Working with a digital crisis comms support service - helping spokespeople skill up in countering misinformation and disinformation, and stepping in with tailored support for spokespeople receiving hate online Give regular insight to our partners on digital trends, changes to the media landscape and shifts in the ways digital content is shaping public opinion Play an active role in the wider Comms Hub, attending and feeding into key messaging and narrative development and supporting the Co-Directors with overall strategy Monthly oversight and control over the Spokesperson Network finances Fundraising and evaluation for the Hub s ongoing needs Play an active part in the wider NEON team Person Specification Essential A track record of creating or managing innovative projects and bringing ideas to fruition, which push forward a progressive agenda. A solid understanding of digital media, online trends and the changing media landscape Recent experience of creating cut-through viral content that persuades new audiences of progressive arguments. Experience in running effective training for diverse groups of people, and making those training inclusive. Experience developing the personal brand, tone and positioning of an organisation, spokesperson or individual online. Awareness of different audience types, adapting messaging to reach specific audiences and using digital testing methods to assess impact Excellent team working skills - and a proven track record of building relationships. Experience of building networks, making connections and working across differences About us: NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from what do we agree on to what can we win together? We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future. To build a culture and community that lasts, we organise around three values: Solidarity - we re here to change the system and that requires working together across issues and sectors that aren t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements Generosity is about sharing our time, resources and learning with one another as we support each other s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear. We know that people from certain backgrounds and identities are often excluded in progressive movements and we re committed to doing what we can to correct this. So: We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave There are no formal education requirements for this role. As long as you can show us you have the skills we don t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don t have 100% of the skills listed we want to hear from you. Dates: Application deadline: 12 April 2026, 11.59pm Interview dates: First round of interviews: 28th April and 29th April 2026 Second round of interviews: 6th May 2026
13/03/2026
Full time
This role requires that you are resident and have the right to work in the UK. On a day-to-day basis, you will help NEON s partners develop effective content and digital comms strategy - and offer support and training in both digital skills and ways to stay safe online. You will centre anti-oppression in your work and be able to help people stay safe online, especially those from marginalised backgrounds. You ll be across emerging trends, using platforms effectively and aware of how to make use of digital to empower our base and persuade people to our causes. You will be across what s happening online and in the news - and be able to quickly jump on opportunities to tell a compelling alternative story. This project is part of a wider Communications Hub in which you ll play an active role, helping to develop the overall strategy and direction of the project. The overall aim of the Hub is to strengthen the communication skills and abilities of progressives in the UK. The Hub has five programmes, and Digital will be the sixth programme. Key Responsibilities Lead the strategy development and delivery of the digital comms programme Set up and manage a reactive social media unit which clips and generates new content for spokespeople, working with a pool of consultants to create fresh digital content Work with the rest of the Comms Hub to develop a package of support for online influencers who have the backing of social movements, including broadcast media training, messaging insights and production tools and techniques Project manage a schedule of digital media trainings - including a follow-up to our flagship spokespeople training and a one-day digital strategy training for members of the wider NEON network Provide digital comms support to our spokespeople and allied organisations Working with a digital crisis comms support service - helping spokespeople skill up in countering misinformation and disinformation, and stepping in with tailored support for spokespeople receiving hate online Give regular insight to our partners on digital trends, changes to the media landscape and shifts in the ways digital content is shaping public opinion Play an active role in the wider Comms Hub, attending and feeding into key messaging and narrative development and supporting the Co-Directors with overall strategy Monthly oversight and control over the Spokesperson Network finances Fundraising and evaluation for the Hub s ongoing needs Play an active part in the wider NEON team Person Specification Essential A track record of creating or managing innovative projects and bringing ideas to fruition, which push forward a progressive agenda. A solid understanding of digital media, online trends and the changing media landscape Recent experience of creating cut-through viral content that persuades new audiences of progressive arguments. Experience in running effective training for diverse groups of people, and making those training inclusive. Experience developing the personal brand, tone and positioning of an organisation, spokesperson or individual online. Awareness of different audience types, adapting messaging to reach specific audiences and using digital testing methods to assess impact Excellent team working skills - and a proven track record of building relationships. Experience of building networks, making connections and working across differences About us: NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from what do we agree on to what can we win together? We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future. To build a culture and community that lasts, we organise around three values: Solidarity - we re here to change the system and that requires working together across issues and sectors that aren t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements Generosity is about sharing our time, resources and learning with one another as we support each other s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear. We know that people from certain backgrounds and identities are often excluded in progressive movements and we re committed to doing what we can to correct this. So: We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave There are no formal education requirements for this role. As long as you can show us you have the skills we don t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don t have 100% of the skills listed we want to hear from you. Dates: Application deadline: 12 April 2026, 11.59pm Interview dates: First round of interviews: 28th April and 29th April 2026 Second round of interviews: 6th May 2026
Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
13/03/2026
Full time
Desktop Support Analyst / 2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst / 2nd Line Support Analyst to join our Manchester based global law firm on a permanent basis. Desktop Support Analyst / 2nd Line Support Analyst Key Responsibilities: Providing a professional and consistent level of Technology support to all staff Responding to incoming incidents and requests at first point of contact reported via all mediums Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement Maintaining and updating incidents and requests in your own as well as the Service Desk ticket queues Alerting Senior Analysts and Managers of reoccurring incidents and potential issues Keeping customers apprised and updated Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst / 2nd Line Support Analyst Attributes/Skills: Experience working within a legal environment is essential Knowledge of Windows 10 and Microsoft Office 365 Understanding of PC Hardware and operating systems Awareness of using Active Directory Experience of logging tickets in ITSM call logging software Desktop Support Analyst / 2nd Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
13/03/2026
Full time
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
